Ophthalmology Jobs in Jordan

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Provide secured remote operational support across identity and access management and vulnerability management.<br> The role performs approved technical activities and tracking; access approvals, security policy, risk acceptance and regulatory accountability.<br> • Support user, privileged and service-account administration through approved requests and access workflows.<br> • Assist with periodic access reviews, joiner/mover/leaver controls and evidence preparation.<br> • Operate approved vulnerability scanning and reporting tools and validate findings with system owners.<br> • Maintain vulnerability, exception and remediation trackers and coordinate technical follow-up.<br> • Support IAM, MFA, privileged-access and directory-service incidents within authorised access boundaries.<br> • Provide metrics, evidence and trend analysis for security reporting and governance reviews.<br> • Escalate overdue, critical or policy-related matters to the onsite Security Engineer.<br> • Maintain operational procedures, access-control records and vulnerability-management documentation.<br> • Minimum 5 years of relevant IAM and/or vulnerability-management experience, with credible practical exposure to both domains.<br> • Experience with Microsoft identity services, SailPoint, CyberArk or equivalent IAM/PAM platforms.<br> • Experience with enterprise vulnerability-scanning and remediation-tracking platforms.<br> • Microsoft Identity, SailPoint, CyberArk, CEH, OSCP, GPEN or equivalent certification preferred.<br> • Strong understanding of privileged access, least privilege, remediation governance and audit evidence.<br> Preferred Profile • Previous experience supporting UAE government or regulated cybersecurity environments.<br> • Working knowledge of TDRA-hosted environments and related security-access processes.<br> • Experience operating through secured remote-access and privileged-session controls.<br> Expected Contribution • Access and vulnerability activities are completed only through approved workflows.<br> • Critical findings and overdue actions are escalated with clear ownership.<br> • Evidence and trackers remain accurate, current and audit-ready.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Procurement Specialist is responsible for handling the sourcing and procurement of goods and services, ensuring that purchasing activities meet business needs and comply with company policies.<br> This role is involve vendor management, contract negotiations, and ensuring the efficient execution of procurement processes to support the organization’s operational goals • Review contracts and agreements received from clients before placing purchase orders with suppliers to ensure proper terms are prepared.<br> • Prepare and maintain accurate payment reports on a weekly basis to track cash flow and expenditures.<br> • Conduct daily follow-ups on open purchase orders to ensure timely processing and resolve procurement delays.<br> • Monitor project deadlines and proactively address delays to maintain schedules and operational efficiency.<br> • Analyze and review project costs to ensure expenditures remain within approved budget limits.<br> • Communicate effectively with vendors to build strong, reliable relationships and secure favorable terms.<br> • Perform data entry for purchase orders and item identification within the ERP system to ensure accuracy and compliance with procurement policies.<br> • Stay updated on procurement processes, workflows, and advancements in tools, including AI-driven procurement solutions.<br> • Utilize advanced online sourcing and searching skills to quickly access critical information and identify reliable suppliers.<br> • Maintain a solid understanding of technologies relevant to procurement and their latest developments.<br> • Ensure proper organization and archiving of procurement data for efficient retrieval and management.<br> • Possess a comprehensive understanding of the business cycle, including revenue recognition, cost control, cash flow management, letters of credit, and bank guarantees.<br> • Perform other assigned duties as required.<br> Class A Medical Insurance Annual Bonus Bachelor's Degree of Supply Chain , Logistics , Industrial Engineering , Communication Engineering Min 2 Years of experience Microsoft Excell Business English AI Gen Strong understanding of procurement processes and supplier management.<br> Excellent negotiation and communication skills.<br> Proficiency in procurement systems (e.<br>g., SAP, Oracle).<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p> <p>Design, develop, and deliver onboarding programs, training sessions, and capability-building initiatives for consumer-facing teams.</p> <p>Create practical training materials, facilitator guides, toolkits, and coaching resources aligned with business priorities and identified performance gaps.</p> <p>Conduct field visits to assess team capabilities, identify development needs, and provide on-ground coaching and support.</p> <p>Coach frontline employees, supervisors, and team leaders on communication skills, selling techniques, customer engagement, and service excellence.</p> <p>Support the implementation of standard operating procedures (SOPs), execution standards, and best practices through effective learning interventions.</p> <p>Partner with business stakeholders to understand capability requirements and translate business needs into impactful learning solutions.</p> <p>Facilitate workshops, coaching sessions, and learning activities that improve employee knowledge, skills, and performance.</p> <p>Monitor learning effectiveness through feedback, assessments, field observations, and performance insights to measure knowledge retention and behavior change.</p> <p>Identify opportunities to enhance learning programs and continuously improve training approaches based on business needs.</p> <p>Collaborate with cross-functional teams to support organizational capability development and key business initiatives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p> <p>Bachelor s degree in Business Administration, Marketing, Human Resources, Education, Psychology, Communications, or a related field.</p> <p>4 6 years of experience in Learning &amp; Development, capability development, sales training, field coaching, customer experience, retail operations, or a related discipline.</p> <p>Proven experience in designing and delivering training programs, onboarding journeys, and coaching initiatives for frontline or consumer-facing teams.</p> <p>Experience conducting needs assessments, identifying performance gaps, and developing targeted learning solutions.</p> <p>Strong facilitation, communication, presentation, and stakeholder management skills.</p> <p>Ability to develop engaging and practical learning materials that support business execution.</p> <p>Comfortable working in the field and engaging directly with employees and leaders.</p> <p>Experience in FMCG, retail, telecom, hospitality, banking, or other service-led industries is preferred.</p> <p>Required Skills Communication</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description Key Responsibilities On-Ground Infrastructure Support: Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks. Ticket-Driven Workflow: Manage all support activities strictly through the ticketing system. Ensure every issue whether an infrastructure fault or a user request is properly logged, categorized, prioritized, and tracked from initiation to resolution. User Experience Optimization: Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity. Asset Management: Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system. Operational Alignment: Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards. Technical Skills Infrastructure &amp; Networking: Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing. Ticketing &amp; SLA Management: Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance. Asset Management Systems: Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses. AI Knowledge: Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications Education: Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field. ITIL Foundation certification (or higher) is highly preferred / required. Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial. Experience: 2 - 4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are currently recruiting a Global Automation and IT System Specialist to join our IT team. This is a remote position open to candidates based in Kenya, Pakistan or Jordan. At Relief International, we are committed to building a representative, inclusive and authentic workplace. We strongly encourage applications from candidates from minoritized backgrounds and those who bring lived experience of the contexts in which we work. We are proud to be a global recruiter, hiring people from around the world. We offer competitive salaries and benefit packages for all staff that are applied fairly and transparently. This means we are unable to advertise the salary as it is dependent on the local job market of the staff member; we will inform shortlisted candidates of the salary range as part of the selection process. This role is classified as requiring standard pre-employment checks.</p><p>The Global Automation and IT System Specialist is a key technical expert within Relief International s global IT function, responsible for transforming business processes through automation and digital solutions. Working closely with global support teams, country offices and cross-functional working groups, you will drive automation initiatives using Microsoft Power Platform technologies while also supporting SharePoint, Microsoft 365 and core IT systems administration. Approximately 60% of the role focuses on automation, reporting and digital transformation, with the remaining 40% dedicated to broader IT systems support.</p><strong>Your Responsibilities</strong><p>This role includes the following responsibilities.</p><ul><li>Design, develop and maintain automated business processes and workflows using Microsoft Power Automate, Power Apps and related technologies to improve organizational efficiency.</li><li>Develop and enhance Power BI dashboards, reports and data solutions that support decision-making across multiple departments.</li><li>Lead the administration, support and migration of business processes from Smartsheet to the Microsoft Power Platform environment.</li><li>Administer and support SharePoint Online and Microsoft 365 services, including Teams, OneDrive, Exchange Online and integrated workflow solutions.</li><li>Support global IT operations, including Azure/Entra ID administration, user access management, systems infrastructure support, user training and continuous improvement initiatives.</li></ul><p><strong>How to apply</strong> To apply for this post, click on the Apply button in the job advert page .</p><ul><li>You will be asked to upload a CV and Cover Letter.</li><li>The cover letter should be one page and explain why you are interested in this post with Relief International and how your skills and experience make you a good fit.</li></ul><p>Closing Date 31 July, 2026. As a humanitarian organization, Relief International is committed to the safeguarding of all those we come into contact with through our work. We are committed to the core humanitarian principles regarding prevention of sexual exploitation and abuse. Relief International expects all staff and volunteers to share this commitment and uphold the values and behaviors outlined in the Code of Conduct. Recruitment to all roles in Relief International includes a criminal records self-declaration, references, and other pre-employment checks, which may include police and qualifications checks. Due to the nature of this role, we will be reviewing applications on an ongoing basis and the role might be filled and closed before the closing date. Early applications are encouraged. To apply for this position, you will need to have the right to work in your country of residence within a Relief International country programme or support office location.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>You will bring the following experience and skills.</b></p><ul><li>Bachelor s degree in Computer Science, Information Technology or a related field, or equivalent professional experience.</li><li>Demonstrated experience developing robotic process automation solutions using Microsoft Power Automate within enterprise environments.</li><li>Strong expertise in Power Apps, Power Automate, Power Fx, Dataverse, Power BI, SharePoint Online and Microsoft 365 administration.</li><li>Experience supporting IT infrastructure, cloud-based platforms, user administration and systems integration.</li><li>Experience working with Smartsheet, Azure DevOps and business process improvement initiatives.</li><li>Excellent analytical, troubleshooting, communication and stakeholder management skills, with the ability to work effectively across global teams.</li><li>Professional fluency in English is essential. Microsoft Power Automate RPA certifications and knowledge of AI and machine learning technologies are desirable.</li></ul><p>Research shows that women and people of colour are less likely to apply to jobs unless they meet every single requirement. If you re excited about this role, but your experience doesn t align with every criteria described, we encourage you to apply anyway you could be exactly what we need!</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><span>Location:</span></strong><span> Amman, Jordan</span></p><br> <p><strong><span>Job Type:</span></strong><span> Full-time</span></p><br> <p><strong><span>Hashtag:</span></strong><span> #LI-AA2</span></p><br> <p><strong><span>About Us :</span></strong></p><br> <p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission. </span></p><br> <p><span>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 R&amp;D hubs across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients.&nbsp; </span></p><br> <p><strong><span>Description:</span></strong></p><br> <p><span>We are looking for a talented <strong>Specialist, IT PMO </strong>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</span></p><br> <p><span>If you want to be part of a team that cares about impact, this is the place for you.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br> <p><span>1. Portfolio &amp; Governance Support</span></p><br> <ul> <li><span>Support the PMO Manager in portfolio planning, prioritization, and alignment with organizational strategy.</span></li> <li><span>Ensure adherence to PMO governance frameworks, policies, and standards.</span></li> <li><span>Monitor compliance with project management methodologies (Agile, Waterfall, Hybrid).</span></li> <li><span>Maintain and continuously enhance PMO processes, templates, and tools.</span></li> </ul> <p><span>2. Project Oversight &amp; Delivery Assurance</span></p><br> <ul> <li><span>Track project performance using KPIs such as scope, schedule, cost, risk, and quality.</span></li> <li><span>Conduct periodic project health checks and governance audits.</span></li> <li><span>Identify risks and issues proactively and escalate with mitigation recommendations.</span></li> </ul> <p><span>3. Reporting &amp; Executive Insights</span></p><br> <ul> <li><span>Develop and maintain portfolio dashboards and executive-level reports.</span></li> <li><span>Consolidate project updates into clear, actionable insights for leadership.</span></li> <li><span>Prepare reports and presentations for steering committees and executive meetings.</span></li> </ul> <p><span>4. Resource &amp; Capacity Management</span></p><br> <ul> <li><span>Support resource planning and allocation across projects and programs.</span></li> <li><span>Monitor resource utilization and highlight over- or under-allocation risks.</span></li> <li><span>Collaborate with functional managers to ensure optimal workforce capacity.</span></li> </ul> <p><span>5. Financial Tracking &amp; Benefits Realization</span></p><br> <ul> <li><span>Monitor project budgets, forecasts, and actual expenditures.</span></li> <li><span>Ensure financial governance, accuracy, and cost control discipline.</span></li> <li><span>Track and report benefits realization against approved business cases.</span></li> </ul> <p><span>6. Risk, Issue &amp; Dependency Management</span></p><br> <ul> <li><span>Maintain centralized portfolio-level risk and issue registers.</span></li> <li><span>Identify and manage inter-project dependencies.</span></li> <li><span>Ensure timely escalation and resolution of critical risks and issues.</span></li> </ul> <p><span>7. Tools, Systems &amp; Data Management</span></p><br> <ul> <li><span>Administer and optimize PMO tools (e.g., MS Project Online, Power BI).</span></li> <li><span>Ensure data accuracy, consistency, and integrity across systems.</span></li> <li><span>Promote adoption of PMO tools and best practices through training and support.</span></li> </ul> <p><span>8. Continuous Improvement &amp; PMO Maturity</span></p><br> <ul> <li><span>Identify opportunities to improve PMO efficiency and maturity.</span></li> <li><span>Benchmark against industry best practices and implement enhancements.</span></li> <li><span>Support audits, assessments, and maturity evaluations.</span></li> </ul> <p><span>9. Mentoring &amp; Capability Building</span></p><br> <ul> <li><span>Mentor and guide junior Project Managers and PMO team members.</span></li> <li><span>Support training initiatives and knowledge-sharing programs.</span></li> <li><span>Contribute to fostering a high-performance and collaborative PMO culture.</span></li> </ul> <p><strong><span>Qualifications:</span></strong></p><br> <p><span>We are looking for candidates whose experience and skills align closely with the </span><span>qualifications outlined below:</span></p><br> <ul> <li><span>Bachelor’s degree in Business Administration, Project Management, IT, or a related field.</span></li> <li><span>Minimum 5–8 years of experience in PMO, project/program management, or portfolio management.</span></li> <li><span>Professional certifications such as PMP, PRINCE2, PMI-PgMP, or equivalent is highly desirable.</span></li> <li><span>Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid).</span></li> <li><span>Experience with PMO tools such as MS Project Online, Power BI, or similar platforms.</span></li> </ul> <p><strong><span>Skills:</span></strong></p><br> <ul> <li><span>Strong analytical and problem-solving skills.</span></li> <li><span>Excellent reporting and data visualization capabilities.</span></li> <li><span>Effective stakeholder management and communication skills.</span></li> <li><span>High attention to detail and organizational skills.</span></li> <li><span>Ability to work in a fast-paced, multi-project environment.</span></li> <li><span>Mentoring capabilities.</span></li> </ul> <p><strong><span>Learn more about Hikma in Jordan </span></strong><strong><span>hikma-jordan-factsheet-aug-2025-en.pdf</span></strong></p><br> </div>

<p><h4>Description</h4> <p>Lead enterprise data privacy and personal data protection programs by developing privacy frameworks, policies, compliance controls, privacy risk assessments, and regulatory implementation aligned with applicable privacy laws and international standards.</p> <h4>Key Responsibilities</h4> <ul> <li>Develop enterprise data privacy framework.</li> <li>Create privacy policies and procedures.</li> <li>Conduct privacy impact assessments (PIA).</li> <li>Perform data protection impact assessments (DPIA).</li> <li>Design privacy by design controls.</li> <li>Define personal data classification standards.</li> <li>Develop consent management processes.</li> <li>Establish data subject rights procedures.</li> <li>Implement data retention and deletion policies.</li> <li>Support data breach management processes.</li> <li>Conduct privacy risk assessments.</li> <li>Map personal data processing activities.</li> <li>Ensure compliance with applicable privacy regulations.</li> <li>Deliver awareness sessions and stakeholder workshops.</li> <li>Support privacy audits and assessments.</li> </ul> <h4>Requirements</h4> <h4>Technical Skills</h4> <ul> <li>Personal data protection regulations</li> <li>Privacy risk assessment</li> <li>DPIA / PIA</li> <li>Privacy by design</li> <li>Data classification</li> <li>Data masking</li> <li>Data anonymization</li> <li>Data encryption fundamentals</li> <li>Identity & access management concepts</li> <li>Records management</li> <li>Information security fundamentals</li> <li>Privacy compliance tools</li> </ul> <h4>Experience</h4> <ul> <li>7 to 10 years in data privacy, information security, governance, risk & compliance, or related fields.</li> <li>Experience implementing enterprise privacy programs.</li> <li>Experience with regulatory compliance projects.</li> </ul> <h4>Preferred Certifications</h4> <ul> <li>CIPP/E</li> <li>CIPP/A</li> <li>CIPM</li> <li>CIPT</li> <li>ISO 27701 Lead Implementer</li> <li>ISO 27001 Lead Implementer</li> </ul></p><p></p>

<p><h4>Description</h4> <p>As a community support specialist at Tamatem, you will serve as a liaison between our company and our users by providing problem-solving solutions to end users, ensuring excellent service standards, responding efficiently to customer inquiries, and maintaining high customer satisfaction.</p> <p>You will:</p> <ul> <li>Manage and solve large amounts of tickets and comments and respond to users in a timely manner.</li> <li>Resolve product or service problems by clarifying users’ complaints.</li> <li>Build sustainable relationships and trust with users through open and interactive communication.</li> <li>Determine the cause of the problem and select and explain the best solution to solve the problem; expedite correction or adjustment and follow up to ensure resolution.</li> <li>Provide prospective users with logical advice on our games that can best meet their needs by using the right methods/tools.</li> <li>Maintain up-to-date user database through internal and external communications.</li> <li>Prepare product or service reports by collecting and analyzing user information and contribute to team effort by accomplishing related results as needed.</li> <li>Document and manage all users' inquiries and refer to the product department and/or management by collecting customer information and analyzing customer needs.</li> <li>Monitor in-game chat.</li> <li>Follow communication procedures, guidelines, and policies.</li> <li>Perform other duties, as assigned.</li> </ul> <h4>Skills and experience you will bring to us:</h4> <ul> <li>Time management</li> <li>Strong communication and interpersonal skills</li> <li>Ability to adapt/respond to different types of characters</li> <li>Patient</li> <li>Teamwork</li> <li>Ability to multitask</li> <li>Ability to work under pressure</li> <li>Strong problem-solving skills</li> <li>Strong work ethic, team-oriented attitude, flexibility, and aptitude to thrive in a fast-paced environment</li> <li>Excellent written and verbal communication in English and Arabic</li> <li>Good Arabic language skills (written)</li> <li>Customer service</li> <li>Product knowledge</li> <li>CRM systems and practices</li> <li>Good understanding of social media</li> </ul> <h4>Requirements</h4> <ul> <li>Minimum of bachelor’s degree in business administration, management, public relations, or a related field.</li> <li>1-2 years of experience, preferably in mobile gaming companies.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>As a community support specialist at Tamatem, you will serve as a liaison between our company and our users by providing problem-solving solutions to end users, ensuring excellent service standards, responding efficiently to customer inquiries, and maintaining high customer satisfaction.</p> <p>You will:</p> <ul> <li>Manage and solve large amounts of tickets and comments and respond to users in a timely manner.</li> <li>Resolve product or service problems by clarifying users’ complaints.</li> <li>Build sustainable relationships and trust with users through open and interactive communication.</li> <li>Determine the cause of the problem and select and explain the best solution to solve the problem; expedite correction or adjustment and follow up to ensure resolution.</li> <li>Provide prospective users with logical advice on our games that can best meet their needs by using the right methods/tools.</li> <li>Maintain up-to-date user database through internal and external communications.</li> <li>Prepare product or service reports by collecting and analyzing user information and contribute to team effort by accomplishing related results as needed.</li> <li>Document and manage all users' inquiries and refer to the product department and/or management by collecting customer information and analyzing customer needs.</li> <li>Monitor in-game chat.</li> <li>Follow communication procedures, guidelines, and policies.</li> <li>Perform other duties, as assigned.</li> </ul> <h4>Skills and experience you will bring to us:</h4> <ul> <li>Time management</li> <li>Strong communication and interpersonal skills</li> <li>Ability to adapt/respond to different types of characters</li> <li>Patient</li> <li>Teamwork</li> <li>Ability to multitask</li> <li>Ability to work under pressure</li> <li>Strong problem-solving skills</li> <li>Strong work ethic, team-oriented attitude, flexibility, and aptitude to thrive in a fast-paced environment</li> <li>Excellent written and verbal communication in English and Arabic</li> <li>Good Arabic language skills (written)</li> <li>Customer service</li> <li>Product knowledge</li> <li>CRM systems and practices</li> <li>Good understanding of social media</li> </ul> <h4>Requirements</h4> <ul> <li>Minimum of bachelor’s degree in business administration, management, public relations, or a related field.</li> <li>1-2 years of experience, preferably in mobile gaming companies.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including online advertising, SEO, content marketing, social media, influencer marketing, and more.</p> <p>We are looking for a performance marketing account executive to join our growing and award-winning team to work on some of the region's most exciting brands.</p> <h4>Requirements</h4> <h4>Job responsibilities:</h4> <ul> <li>Strategize, create, monitor, maintain, and optimize the high volume of campaigns across Google AdWords, Facebook Ads Manager, and other third-party digital media outlets.</li> <li>Oversee growth in performance. Manage campaigns to meet client’s ROI goals and respond in a rapid manner to optimization suggestions from digital strategists.</li> <li>Solid knowledge of Google ads campaign types.</li> <li>Continuous analysis of performance and reporting on digital campaigns.</li> <li>Efficient management of budgets across all engines and campaigns.</li> <li>Craft eye-catching and informative pay-per-click text ads as well as the continuous implementation of text ads – A/B testing.</li> <li>Report on key performance indicators and lead generation initiatives, calculate cost per lead, project spend, adjust to demand and seasonality.</li> </ul> <h4>Skills required:</h4> <ul> <li>Minimum 2 years of relevant experience</li> <li>Marketing and advertising background is a big plus</li> <li>Experience in Google AdWords, Google AdWords Editor, Google Analytics.</li> <li>Keyword research, campaign buildout, ad creation, A/B copy testing, and extensive bid management and lead generation experience.</li> <li>Vast experience in the Google Content Network and with overall display advertising.</li> <li>Knowledge and experience in retargeting/remarketing.</li> </ul> <h4>Benefits</h4> <p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth, and learning opportunities, and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Mamo exists to help businesses get paid and move money without friction. When there s friction in that flow, customers feel it immediately a payment that won't process, an integration that breaks , a custom setup requirement that we don t support yet. That's where you come in. You'll be the person who picks up the problem, figures out what's actually happening under the hood, and explains it clearly to someone who just wants their business to work. The technical and the human, in equal measure. What you'll do Own all types of customer issues end-to-end from general support questions to complex technical investigations Diagnose technical problems across payments, APIs, and integrations: read logs, trace transactions, identify where things broke and why Translate what you find into plain language that makes sense to a non-technical customer Work closely with product and engineering to escalate and document bugs, patterns, and recurring issues Hold the quality bar high every interaction should leave the merchant better off than before they reached out Collect customer feedback and share it with the team to help us improve our products and optimize the user experience</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What we're looking for At least 2 years of experience in technical support where you've done the hands-on diagnostic work before, not just ticket triage Solid understanding of the payments landscape: how transactions flow, what happens at each step, where things go wrong Comfort with APIs and integrations you can read documentation, understand error codes, and spot a misconfigured webhook Clear, patient communicator you don't hide behind jargon and you don't lose people in technical detail Someone who takes ownership; a problem that lands with you doesn't leave until it's solved You have an innately investigative and curious nature Excellent written and verbal communication You re resourceful, and you have a get-things-done attitude You lead with empathy and have compassion for humans trying to figure things out. Seeing a problem from the customer's side is half of solving it.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Do you want to make a difference in people's lives? </p><br><p>We are looking for a Digital Marketing Specialist to join our growing team! </p><br><p>Who we are:</p><br><p>WUDUH is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence. </p><br><p>Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, WUDUH is where you can grow and succeed. </p><br><p>Job Objectives: </p><br><p>The Digital Marketing Specialist is responsible for planning, executing, and optimizing digital marketing initiatives to drive brand awareness, qualified traffic, and lead generation. This role combines performance marketing, search engine optimization, analytics, and content strategy to support business growth and revenue objectives.</p><br><p>Responsibilities and Duties:</p><br><p>1. Digital Marketing &amp; Campaign Management</p><br><p>• Plan, execute, and optimize paid and organic digital campaigns across Google, Meta, LinkedIn, and other relevant platforms.</p><br><p>• Assist in executing campaigns while monitoring budgets, tracking performance, and optimizing ROI.</p><br><p>• Develop data-driven marketing strategies aligned with broader business and sales goals.</p><br><p>• Coordinate with content, design, and development teams to ensure consistent brand messaging across all channels.</p><br><p>• Conduct A/B testing on ads, landing pages, and funnels to improve conversion rates.</p><br><p>• Manage the website customer journey and CRM integrations, including tracking leads, optimizing flows, and maintaining customer data.</p><br><p>2. SEO &amp; Website Optimization</p><br><p>• Execute and optimize on-page, off-page, and technical SEO strategies to improve website visibility and organic performance.</p><br><p>• Conduct keyword research, competitor analysis, and search intent mapping to identify growth opportunities.</p><br><p>• Manage website content, structure, and functionality to ensure an optimal user experience and support business objectives.</p><br><p>• Monitor website and SEO performance using analytics and reporting tools, providing actionable insights and recommendations.</p><br><p>• Continuously optimize website performance, usability, SEO, and conversion funnels to improve lead generation and conversion rates.</p><br><p>• Coordinate with developers and designers to implement website enhancements, technical fixes, landing pages, and Conversion Rate Optimization (CRO) initiatives.</p><br><p>3. Email &amp; SMS Marketing</p><br><p>• Develop and manage email and SMS marketing campaigns to nurture leads and engage customers.</p><br><p>• Design and segment email and SMS lists based on current leads, target audience needs, and preferences.</p><br><p>• Track campaign performance metrics (open rates, click-through rates, conversions) and optimize campaigns for improved results.</p><br><p>4. Analytics &amp; Reporting</p><br><p>• Track and analyze campaign performance using dashboards and KPIs.</p><br><p>• Prepare weekly and monthly performance reports with actionable insights.</p><br><p>• Monitor CTR, CPC, CPA, CAC, conversion rates, and organic growth metrics.</p><br><p>• Continuously refine strategies based on data and performance trends to optimize ongoing and future campaigns.</p><br><p>Qualifications: </p><br><p>Bachelor’s degree in marketing or any related field</p><br><p>Years of Experience: </p><br><p>2 - 4 years of experience in digital marketing</p><br><p>Competencies / Behavioral Requirements:</p><br><p>• Strong problem-solving and strategic thinking abilities.</p><br><p>• Excellent communication and collaboration skills.</p><br><p>• Ability to manage multiple projects simultaneously and meet deadlines.</p><br><p>• Positive attitude, strong work ethic, and a passion for learning and growth.</p><br><p>Technical Requirements:</p><br><p>• Proficiency in digital marketing and analytics tools, including Google Ads, Meta Ads Manager, LinkedIn Campaign Manager, Google Analytics 4 (GA4), Google Tag Manager, and SEO tools (e.g., SEMrush, Ahrefs).</p><br><p>• Experience with website management, CRM, and marketing automation platforms.</p><br><p>• Familiarity with CMS management, email/SMS tools, conversion tracking, and the basic implementation of CRO and tracking setups (funnels, UTMs, pixels)</p><br><p>What we offer: </p><br><p>Comprehensive health insurance </p><br><p>Competitive compensation package </p><br><p>Prime central location </p><br><p>Discounts on food, beverages, and wellness services </p><br><p>Continuous learning and development opportunities </p><br><p>A dynamic, inclusive, and supportive work environment </p><br><p>A workplace led by Gen Z and Millennials </p><br><p>Employment type: </p><br><p>Full-time </p><br><p>On-site </p><br><p>Working days: </p><br><p>Monday to Friday</p><br><p>6th day: Based on need, managed fairly based on priorities and urgency </p><br><p>Ready to make your mark? </p><br><p>Apply now for a career that merges your talents with innovation. At WUDUH, your journey to a fulfilling career is just a click away! </p><br><p>Learn more at wuduh.zenats.com </p><br><p>Stay connected </p><br><p>We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at WUDUH. </p><br><p>You can find us on: </p><br><p>LinkedIn </p><br><p>Instagram </p><br><p>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</p><br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The post is an integral part of the complementary personnel section structure being the only support staff position. The incumbent of the post assists the HR Specialist in the administration of the complementary personnel profile and assist with the recruitment. The post is needed and must be regularized and as such we plan to establish a fixed term post. The incumbent reports to Head Area Complementary Personnel Services Section, HQ (Amman) and will be responsible for providing HR Services. Responsibilities Supports in data management, review, research and archiving of Complementary personnel files including Consultants, interns, volunteers and Gratis personnel. Supports in data management for the Junior Professional Officer (JPO) Programme; provides substantive data cleansing on a wide range of JPO files including creating and accurately completing data entry into the relevant Human Resource Management (HRM). Reviews data and transactions related to HR services on the Human Resources Information system (including HR Dashboards) including supporting system improvements and implementations; checks discrepancies and coordinates with other staff members as necessary for resolution; responsible for monitoring and reporting on HR statistics, monitors data entry and provides initial approval thereof. Develops, maintains, and updates the relevant databases or spreadsheets and contributes to its design, as and when required; prepares, consolidates and updates relevant statistical reports as requested; monitors various records, forms and tables for accuracy and brings to the attention of the supervisor any issues that may have negative impact. Assists in the day-to-day operations of recruitment services and activities, whether preparing Job Openings, screening of applicants, inviting for tests and interviews or participating in interviews as HR ex-officio; coordinates and follows up on all administrative arrangements including archiving, support in the applicable e-recruitment system and preparing statistical reports, among others. Researches, extracts relevant facts, background information and practices; analyses and presents information with recommendations which can influence the quality of development and performance of other HR actions; prepares summaries in respect of various types of personnel cases; and support ad hoc HR projects. Responds, and drafts responses, to a wide range of correspondences, queries and other communications as assigned by the supervisor, uses standard word processing packages to produce a wide variety of documents and reports. Coordinates with other Units within the Department or with other Departments, in relation to HR functions; prepares regular and ad-hoc reports, including basic translation from Arabic to English and vice versa, as and when required. Performs other duties as may be assigned by the supervisor. Competencies Core Competencies of Communication, Working with People and Drive for Results apply by default. - Applying Technical Expertise. - Learning and Researching. - Analyzing. - Planning and Organizing.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A university degree in human resources management, psychology, public or business administration or in a related behavioural science field.</p><p>At least two years of relevant experience in the application of the knowledge acquired in human resources management in governmental, international or medium/large commercial organization, including where applicable, relevant experience in recruitment is required</p><p>Experience and knowledge of standard computer applications, HR systems, Dashboards and MS Excel is required</p><p>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</p><p>Are you a registered Palestine refugee? If yes, please provide your Ration Card Number. It is highly recommended to respond to this question in order to assist us in further assessing your application. Please explain below? Is required.</p><p>Are you currently residing in Duty station. Please specify your current location. It is required. Please explain how you meet this criterion using examples.</p><p>Do you have close relative(s) in UNRWA (mother, father, daughter, son, sister brother)? If yes, please provide full name(s) and relationship. It is highly recommended to respond to this question in order to assist us in further assessing your application. Please explain below. Is required</p><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required.</p><p></p></section>

<p><h4>Description</h4> <p>Lead the design and implementation of enterprise data management frameworks, governance models, policies, standards, and operating procedures. The consultant will work closely with business and IT stakeholders to improve data quality, establish data ownership, ensure regulatory compliance, and maximize the business value of organizational data assets.</p> <h4>Key responsibilities</h4> <ul> <li>Lead enterprise data management and data governance initiatives.</li> <li>Develop data governance frameworks, policies, standards, and procedures.</li> <li>Define data ownership, stewardship, and accountability models.</li> <li>Establish data quality frameworks, KPIs, and monitoring processes.</li> <li>Design metadata management and business glossary structures.</li> <li>Develop master data management (MDM) strategies.</li> <li>Support data catalog implementation and governance.</li> <li>Define data lifecycle management processes.</li> <li>Develop data classification and data retention policies.</li> <li>Assess current-state data maturity and recommend improvements.</li> <li>Conduct data governance workshops with business stakeholders.</li> <li>Support implementation of governance tools and platforms.</li> <li>Ensure compliance with local and international regulations.</li> <li>Prepare executive reports, dashboards, and governance metrics.</li> <li>Mentor data management specialists.</li> </ul> <h4>Requirements</h4> <ul> <li>Enterprise data governance</li> <li>Data quality management</li> <li>Metadata management</li> <li>Master data management (MDM)</li> <li>Data catalog solutions</li> <li>Data lineage</li> <li>Data architecture concepts</li> <li>Data lifecycle management</li> <li>Data modeling fundamentals</li> <li>SQL knowledge</li> <li>BI concepts</li> <li>Data governance platforms (Collibra, Informatica, Microsoft Purview, IBM IGC or equivalent)</li> </ul> <h4>Experience</h4> <ul> <li>7 to 10 years in data management or data governance.</li> <li>Minimum 3 years leading enterprise data governance initiatives.</li> <li>Experience delivering consulting engagements.</li> </ul> <h4>Preferred certifications</h4> <ul> <li>DCAM</li> <li>CDMP</li> <li>DAMA</li> <li>Collibra certification</li> <li>Microsoft Purview certification</li> <li>Informatica certification</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Purpose of Activity</b>/Assignment: The consultant will provide time-bound, deliverable-based support to the PROSPECTS Digital Opportunity Accelerator which is within the Skills &amp; Secondary Education pillar of the Global Education Practice Amman. The assignment will focus on establishing and operationalizing a Community of Practice, improving programme implementation, country coordination and workflow/SOPs travel coordination and enhancing programme management tools and knowledge systems for the Digital Opportunities Accelerator and linked objectives of the Skills &amp; Secondary Education portfolio of the Global Education Practice. The consultant will develop standardized, practical, and transferable tools, templates, and guidance to improve efficiency, strengthen coordination, and ensure the sustainability of systems beyond the duration of the consultancy. Scope of Work: The consultant will support programme coordination, knowledge management, and operational efficiency through the design and implementation of systems, tools, and workflows. The consultant will undertake the following key functions: • Community of Practice (CoP) Coordination • Programme Implementation Toolkit • Knowledge Systems If you would like to know more about this consultancy on the detailed deliverables and expected outcomes, please review the complete Terms of Reference here: TMCPHONE_NUMBER Programme Support Consultant TOR.pdf</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: Bachelor s degree in international development, Business Administration, Law, Economics, or related field.</li><li>Work Experience: Minimum 10 years of relevant administrative services or clerical work experience is required.</li><li>Experience in budget and financial planning, monitoring and management is highly desirable.</li><li>Skills/Expertise : Experience working in complex environments with multiple stakeholders.</li><li>Advanced computer literacy and the ability to effectively use standard office software tools (MS Office, Enterprise database) and other office technology to create documentation, exchange and archive e-mail, and maintain electronic filing systems.</li><li>Proficiency in using SAP/ERP systems will be an asset.</li><li>Analytical, reporting, and organizational skills</li><li>Language Requirements: Proficiency in English.</li></ul><p></p></section>

<p><h4>Company description</h4> <p>About Orient Express<br> Artisan of travel since 1883, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has just launched its first hotel, Orient Express La Minerva, in Rome – which will be followed by Orient Express Venezia at Palazzo Donà Giovannelli in 2026. The experience continues with the recent launch of La Dolce Vita Orient Express train, followed by Orient Express Corinthian in 2026, the first of two Orient Express sailing yachts, and finally, the return of L’Orient Express train to railways. Since 2022, Orient Express is part of Accor Group’s leading collection of luxury brands with a century-old legacy in the hotels and fine-dining sectors. In 2024, Accor and LVMH entered into a strategic partnership to accelerate the development of Orient Express.</p> <h4>Job description</h4> <ul> <li>Provide professional and personalized wine recommendations, pairing suggestions, and beverage guidance to guests.</li> <li>Perform wine service according to fine-dining and five-star hotel standards, including correct presentation, opening, and pouring techniques.</li> <li>Support the management, organization, and maintenance of the wine cellar, ensuring proper storage conditions and stock rotation.</li> <li>Assist in monitoring wine inventory levels, reporting shortages, breakages, and quality issues.</li> <li>Contribute to the development, updating, and presentation of the wine list in line with the restaurant’s concept and positioning.</li> <li>Collaborate closely with the kitchen brigade to ensure harmonious food and wine pairings.</li> <li>Support the training of service staff on wine knowledge, service techniques, and beverage upselling.</li> <li>Ensure compliance with hygiene, safety, and food & beverage service standards.</li> <li>Assist in controlling beverage costs, minimizing waste, and supporting revenue optimization through informed sales.</li> <li>Manage guest preferences, special requests, and VIP experiences with discretion and professionalism.</li> <li>Participate in wine tastings, supplier meetings, and product evaluations as required.</li> <li>Uphold the hotel’s brand values, grooming standards, and luxury service culture at all times.</li> </ul> <h4>Additional information</h4> <p>A competitive salary package<br> ALL - Heartist® Program: Employee benefit card offering discounted rates at all Accor locations and partner venues worldwide.<br> Learning & development: Opportunity to develop your talent and grow within your property and across the world!</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: State or Regional Massage License</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ensure compliance with approved engineering, maintenance, GMP, GEP, and safety procedures.</p><p>Support implementation and continuous improvement of utilities and BMS-related SOP</p><p>Adherence to policies, processes, and procedures.</p><p>Supervise daily operation and maintenance activities of utilities systems, including BMS, HVAC, water treatment, compressed air, and associated infrastructure.</p><p>Monitor utilities performance and ensure uninterrupted services to production and support area</p><p>Smooth flow of day-to-day operations.</p><p>Ensure compliance with GMP, GEP, engineering standards, and EHS requirements.</p><p>Support internal and external audits.</p><p>Maintain complete and accurate utilities and BMS documentation.</p><p>Ensure safe execution of all utilities-related activities.</p><p>Audit findings.</p><p>Safety incidents.</p><p>Documentation compliance rate.</p><p>Supervise the operation, monitoring, and maintenance of utilities systems including HVAC, water treatment, compressed air, and Building Management System (BMS).</p><p>Monitor BMS alarms, trends, and system performance, ensuring timely response to abnormalities and implementation of corrective actions.</p><p>Analyze utilities performance data and BMS reports to identify opportunities for improving reliability, efficiency, and energy consumption.</p><p>Coordinate with automation and BMS service providers for troubleshooting, upgrades, modifications, and system optimization.</p><p>Follow up and verify completion of preventive and corrective maintenance activities for utilities equipment and BMS-integrated systems.</p><p>Conduct daily inspections, equipment performance reviews, and utilities operational checks to ensure compliance with operational requirements.</p><p>Participate in root cause analysis (RCA) investigations related to utilities failures and implement corrective and preventive actions (CAPA).</p><p>Ensure proper documentation of utilities operations, maintenance records, BMS events, deviations, and engineering activities in compliance with GMP requirements.</p><p>Participate in qualification activities (IQ/OQ), commissioning, and validation support for utilities systems and related equipment.</p><p>Initiate and follow up change controls associated with utilities, automation, and BMS systems.</p><p>Monitor critical spare parts inventory, define reorder levels, and coordinate procurement activities to maintain system reliability.</p><p>Support internal and external audits related to utilities, engineering systems, energy management, and GMP compliance.</p><p>Prepare utilities performance reports, energy consumption reports, and BMS trend analyses for management review.</p><p>Participate in utilities-related projects, equipment selection, design reviews, and preparation of User Requirement Specifications (URS).</p><p>Support implementation of energy management initiatives and monitor Energy Performance Indicators (EnPIs) to achieve energy-saving objectives.</p><p>Ensure all utilities activities are performed in accordance with safety, quality, environmental, GMP, and engineering standards.</p><p>Perform any additional duties assigned by the Facilities &amp; Utilities Manager.</p><p>Adherence to maintenance procedures and policies.</p><p>Day to day operation implementation</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h4>QUALIFICATIONS</h4><p>BSC engineering in the disciplines (Mechanical Electrical or Mechatronics)</p><h4>EXPERIENCE</h4><p>(5-8) years of experience in utilities and projects.</p><p></p></section>

<p><h4>Description</h4> <p><strong>Who are we?</strong><br> We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.</p> <h4>The job in a nutshell</h4> <p>A Senior People Operations Specialist will be responsible for managing and supporting People Operations activities across the company's portfolio in the KSA, UAE, UK, and MENA region. This role will ensure seamless execution of payroll, benefits administration, employee lifecycle processes, compliance, and HR operations while maintaining adherence to local labor laws and statutory requirements across multiple jurisdictions.</p> <h4>What will you do?</h4> <p><strong>Employee lifecycle</strong></p> <ul> <li>Own the end-to-end employee journey, including preparing and issuing legally compliant employment contracts and amendments.</li> <li>Manage comprehensive onboarding and orientation programs, ensuring a stellar first-day experience.</li> <li>Administer employee status changes, handling promotions, transfers, and related documentation.</li> <li>Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates.</li> <li>Manage all employment-related letters and documentation with the highest level of accuracy and confidentiality.</li> </ul> <p><strong>Payroll & HRIS management</strong></p> <ul> <li>Prepare, verify, and submit accurate payroll inputs (attendances, leaves, adjustments) for timely, error-free monthly payroll processing.</li> <li>Own the administration of employee benefits programs, with specific responsibility for medical/health insurance: manage policy renewals, employee additions/deletions, dependent updates, and serve as the primary liaison for employee claim inquiries and troubleshooting.</li> <li>Maintain and audit employee data in our HR Information System (HRIS), ensuring data integrity and serving as the go-to expert for system configuration, reporting, and queries.</li> <li>Coordinate with finance to ensure accurate accounting and disbursement of payroll.</li> </ul> <p><strong>Compliance & legal adherence</strong></p> <ul> <li>Ensure 100% compliance with all labor laws and regulations. This includes mandatory social insurance registrations, contributions, and filings, as well as managing all interactions with the labor office (e.g., submission of documents, resolving queries).</li> <li>Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements.</li> <li>Proactively stay updated on legal changes impacting employment, benefits (including statutory health insurance schemes), and payroll.</li> <li>Manage government inspections, audits, and surveys, preparing all necessary documentation and serving as the point of contact.</li> <li>Maintain meticulous records for all compliance-related activities.</li> </ul> <p><strong>Policy development & process improvement</strong></p> <ul> <li>Contribute to developing, reviewing, and updating HR policies and procedures in line with legal mandates and industry best practices.</li> <li>Identify opportunities for automation, integration, and efficiency within the people operations framework to enhance service delivery and accuracy.</li> <li>Document and standardize all operational processes and workflows.</li> </ul> <p><strong>Employee engagement & support</strong></p> <ul> <li>Collaborate with managers and the People team to coordinate local team-building activities and engagement initiatives.</li> <li>Serve as a trusted, primary point of contact for employee inquiries regarding policies, benefits (including medical insurance), payroll, and general HR matters, resolving issues promptly and with a high degree of service orientation.</li> <li>Foster a culture of trust and transparency through clear and compassionate communication.</li> </ul> <h4>What are we looking for?</h4> <ul> <li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li> <li>3-4+ years of proven experience in People Operations, HR Generalist, or HR Operations roles, with a strong focus on payroll, benefits administration, employee lifecycle management, and compliance.</li> <li>In-depth, hands-on experience managing mandatory social insurance programs and labor office procedures.</li> <li>Extensive experience administering group medical insurance policies, including employee enrollments, terminations, renewals, and claims support.</li> <li>High proficiency in HRIS platforms, payroll systems, and Microsoft Excel/Google Sheets.</li> <li>Comprehensive and up-to-date knowledge of local labor laws, employment regulations, and statutory benefits requirements.</li> <li>Strong attention to detail, organizational skills, and ability to manage confidential information with discretion.</li> <li>Excellent communication and stakeholder management skills.</li> </ul> <h4>Who will excel?</h4> <ul> <li>Strong interpersonal and communication skills.</li> <li>Detail-oriented with strong organizational abilities.</li> </ul> <h4>What we offer you?</h4> <ul> <li>We believe you will love working at Foodics!</li> <li>We have an inclusive and diverse culture that encourages innovation and flexibility in offices.</li> <li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li> <li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li> <li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li> <li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li> </ul></p><p></p>

<p>&nbsp;</p> <p>TERMS OF REFERENCE</p> <p>Oxfam is a global movement of people who are fighting inequality to end poverty and injustice. Across regions, from the local to the global, we work with people to bring change that lasts.</p> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td colspan="2" > <p><strong>OVERVIEW</strong></p> </td> </tr> <tr> <td > <p><strong>Title and brief description of the requirement</strong></p> </td> <td > <p>Consultancy for Accessibility Assessment, Focus Group Discussions (FGD) with Persons with Disabilities (PWDs) and Trainings</p> <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Delivery location</strong></p> </td> <td > <p>Zarqa Irbid-Amman</p> </td> </tr> <tr> <td > <p><strong>Contract start date</strong></p> </td> <td > <p>Mid-September.2026</p> </td> </tr> <tr> <td > <p><strong>How to apply</strong></p> </td> <td > <p>Interested candidates are invited to submit:</p> <p>Technical and Financial Offer</p> <p><em>See section ‘6. Application Process’ for further details</em></p> </td> </tr> <tr> <td > <p><strong>Deadline for submission of offers</strong></p> </td> <td > <p>30.Aug.2026</p> </td> </tr> <tr> <td > <p><strong>Specific considerations</strong></p> </td> <td > <p>&nbsp;</p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p>&nbsp;</p> <h1>1.BACKGROUND AND CONTEXT</h1> <p>Oxfam has been working in Jordan since 1990, responding to the Syrian refugee crisis and addressing structural inequalities affecting vulnerable populations, including women and girls with disabilities. Oxfam's programming focuses on ensuring equitable access to essential services, promoting gender justice, and advocating for the rights of marginalized groups.</p> <p>This assignment falls under a project funded by Global Affairs Canada (GAC), implemented by Oxfam in partnership with FOCCEC (Forearm for change). The project aims to support and enhance access to health services for vulnerable females in Jordan by enhancing inclusive health services and improving the quality of reproductive health care for women and girls of different ages, with a particular focus on persons with disabilities (PWDs) accessing these services.</p> <p>This Terms of Reference seeks to engage a qualified service provider to facilitate participatory sessions with PWD to identify physical and procedural barriers faced when utilizing these facilities.</p> <p>&nbsp;</p> <p>&nbsp;</p> <h1>2.SPECIFICATION OF GOODS OR SERVICES OR WORK REQUIRED</h1> <p>To conduct a comprehensive accessibility audit &nbsp;of &nbsp;Two designated health centers &nbsp;that will be located in Two locations out of the following three&nbsp; ( Zarqa, Amman, Irbid)Further more &nbsp;facilitate Focus Group Discussions (FGDs) with PWDs to gather qualitative data on their experiences when it comes to reach Health centers ,PWD feedback will be used to utilize upon creating the accessibility Plans, The goal is to produce a prioritized, costed, and regulation-compliant plan to make each health center PWD-friendly.</p> <p>Furthermore, Oxfam might add one task which is Train Health Workers and Community Leaders on How to deal with PWD with primer focus on SRHR ,the organization is open for those who wish to share training manuals or Topics to be covered based on their Experience.</p> <p>&nbsp;</p> <h1>3.METHODOLOGY</h1> <p>The consultant is expected to:</p> <ul> <li>Review Project Main Documents</li> <li>Review the existing Construction Code and relevant national disability/inclusion policies to ensure compliance.</li> <li>Organize and conduct at least 6Focus Group Discussions in two governorates with PWDs, in addition to KII, aiming to consult with up to 100 persons from PWD and Health Worker. The participants must represent a diverse range of disabilities, including but not limited to: <ol> <li>Physical/Mobility impairments (wheelchair users, crutch users).</li> <li>Visual impairments.</li> <li>Hearing impairments.</li> <li>Intellectual/psychosocial disabilities.</li> </ol> </li> </ul> <p>FGB will be conducted to highlight and understand the limitations, challenges, and risks PWDs face when accessing health centers (e.g., entrance, waiting areas, consultation rooms, bathrooms, and signage).</p> <p>Conduct FGDs with Health Workers to identify their Training Gaps and Misconceptions</p> <ul> <li>Visit each of the 2-3 health centers provided by the Oxfam to conduct physical inspections.</li> <li>For each health center, develop a detailed clear accessibility plan (Slandered Requirements, Detailed description, Environmental Risks, Mitigation measure, Building Codes, etc..) that include:</li> </ul> <ol> <li>A list of current barriers.</li> <li>Recommended Materials with clear Specification (The specific type of material needed (e.g., aluminium ramps, tactile paving, grab bars, beds, Material utilize braille language, Customized leaflet and Brochures..etc)</li> <li>Each recommended item must be explicitly referenced and linked to the specific clause/number of the national construction code/regulation (e.g., "Item: x - Regulation xxxx</li> <li>The number of units/tools needed per center.</li> <li>Items detailed specification with Picture of it, Approximate cost per tool and total cost for the enhancement needed for each center.</li> <li>A summary table ranking the required modifications across all centers based on urgency, cost, and impact.</li> </ol> <ul> <li>After Procuring item conduct a final visit to ensure the items are utilized in the write way, and have Pics of Before and After</li> <li>&nbsp;Consultant might be requested to Train up to 100 persons from the Health Worker and the Local Communities on the Disability Etiquette, SRHR for PWD (Training should Take into consideration calculating the percentage of Knowledge gain, the satisfaction of the Trainees and the Changes of attitude participants reached after receiving the Trainings)</li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <h2>Planned timeline</h2> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td > <p><strong>Activity / Milestone</strong></p> </td> <td > <p><strong>Outputs or Deliverables</strong></p> </td> <td > <p><strong>Estimated days</strong></p> </td> <td > <p><strong>Timeline</strong></p> </td> </tr> <tr> <td > <p><em>Kick-off meeting</em></p> </td> <td > <p>Agree on main points of the assignment</p> </td> <td > <p>Half day</p> </td> <td > <p>Day of Signing the contract</p> </td> </tr> <tr> <td > <p>Inception Report</p> </td> <td > <p>Review Project Documents provide inception report that include</p> <p>Methodology including and not limited to, ways of Mapping and Reaching for Targeted Groups, stakeholder Names if available.</p> <p>FGD/KII questions, Approach for Accessibility plan,</p> <p>Manual and pre-post-test for the Training Manual</p> </td> <td > <p>1-3</p> </td> <td > <p>Day of Signing the contract</p> </td> </tr> <tr> <td > <p>Conducting FGDs with PWDs</p> <p>&nbsp;</p> </td> <td > <p>Mobilize and Conduct FGD, KII in the Targeted Location, prepare detailed Report /Action plan for the Sessions</p> </td> <td > <p>4-11</p> </td> <td > <p>Day of Signing the contract</p> </td> </tr> <tr> <td > <p>Site Visits (Health Centers)</p> <p>&nbsp;</p> </td> <td > <p>Visit each of the Location as provided by Oxfam to conduct the requested Accessibility Assessment</p> </td> <td > <p>11-14</p> </td> <td > <p>Day of Signing the contract</p> </td> </tr> <tr> <td > <p>Accessibility Plan</p> </td> <td > <p>Full accessibility plan per Center highlights main items to be procured to make the &nbsp;center adequate for PWD Using with clear specification and cost per item, along with being linked to the Construction code as per the national code and approved by Civil defines</p> </td> <td > <p>15-22</p> </td> <td > <p>Day of Signing the contract</p> </td> </tr> <tr> <td > <p>Training-Might be requested from the Consultant</p> </td> <td > <p>Train 100 Health Worker and members of the local community on how to deal with PWD</p> <p>Deliver final report with attendance sheets, training agenda, pre-post-test, and report on</p> <p>the satisfaction of the trainee’s knowledge gain</p> <p>Attitude change in relation to PWD rights for SRHR</p> <p>&nbsp;</p> <p>Exact Participant for the Training will be identified by&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Oxfam</p> </td> <td > <p>10-30</p> </td> <td > <p>Day of Signing the contract</p> </td> </tr> <tr> <td > <p>Incorporation of Feedback &amp; Final Report</p> <p>&nbsp;</p> </td> <td > <p>Final Report</p> </td> <td > <p>31-40</p> </td> <td > <p>Day of Signing the contract</p> </td> </tr> <tr> <td > <p>Last Visit</p> </td> <td > <p>Upon finalizing the procurement and the Installation of the needed items</p> </td> <td > <p>&nbsp;</p> </td> <td > <p>TBD</p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <h1>4.TIMEFRAME AND PAYMENT SCHEDULE Remuneration is based on submission of final deliverables according to the schedule below.</h1> <table align="center" border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td > <p><strong>No.</strong></p> </td> <td > <p><strong>Deliverables or Documents to be delivered</strong></p> </td> <td > <p><strong>Estimated Dates</strong></p> </td> <td > <p><strong>% Payment</strong></p> </td> </tr> <tr> <td > <p>1</p> </td> <td > <p><strong>DELIVERABLE 1</strong></p> <p>FGD Reports</p> </td> <td > <p>&nbsp;</p> </td> <td > <p>25%</p> </td> </tr> <tr> <td > <p>2</p> </td> <td > <p><strong>DELIVERABLE 2</strong></p> <p>Accessibility Plan</p> </td> <td > <p>&nbsp;</p> </td> <td > <p>25%</p> </td> </tr> <tr> <td > <p>3</p> </td> <td > <p><strong>DELIVERABLE 3</strong></p> <p>Final Report</p> </td> <td > <p>&nbsp;</p> </td> <td > <p>35%</p> </td> </tr> <tr> <td > <p>3</p> </td> <td > <p><strong>DELIVERABLE 3</strong></p> <p>Last Visit</p> </td> <td > <p>&nbsp;</p> </td> <td > <p>15%</p> </td> </tr> <tr> <td colspan="2" > <p><strong>TOTAL</strong></p> </td> <td > <p>&nbsp;</p> </td> <td > <p><strong>100%</strong></p> </td> </tr> </tbody> </table> <div >&nbsp;