Planning and Development Specialist Jobs in Jordan

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide professional and personalized wine recommendations, pairing suggestions, and beverage guidance to guests. Perform wine service according to fine-dining and five-star hotel standards, including correct presentation, opening, and pouring techniques. Support the management, organization, and maintenance of the wine cellar, ensuring proper storage conditions and stock rotation. Assist in monitoring wine inventory levels, reporting shortages, breakages, and quality issues. Contribute to the development, updating, and presentation of the wine list in line with the restaurant s concept and positioning. Collaborate closely with the kitchen brigade to ensure harmonious food and wine pairings. Support the training of service staff on wine knowledge, service techniques, and beverage upselling. Ensure compliance with hygiene, safety, and food &amp; beverage service standards. Assist in controlling beverage costs, minimizing waste, and supporting revenue optimization through informed sales. Manage guest preferences, special requests, and VIP experiences with discretion and professionalism. Participate in wine tastings, supplier meetings, and product evaluations as required. Uphold the hotel s brand values, grooming standards, and luxury service culture at all times.</p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>A little bit about talabat</strong><br> talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat’s success expanded to the rest of the GCC region, Egypt &amp; Jordan, making it the largest and most popular food ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands of orders every day. We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and operations in 40+ countries.<br> <br> <strong>Role Overview</strong><br> <br> We are seeking a highly professional IT Support Specialist based in Jordan to provide critical on-ground infrastructure and technical support. The primary objective of this role is to elevate the Jordan user experience by ensuring high infrastructure availability and seamless technical operations. All support activities, from infrastructure troubleshooting to daily user requests, will strictly follow our established ticketing system workflow to ensure SLA compliance, tracking, and continuous service improvement</p><br><br>Job Description<br><p><strong>Key Responsibilities</strong></p><br><ul><li><p>On-Ground Infrastructure Support: Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks.</p><br></li><li><p>Ticket-Driven Workflow: Manage all support activities strictly through the ticketing system. Ensure every issue—whether an infrastructure fault or a user request—is properly logged, categorized, prioritized, and tracked from initiation to resolution.</p><br></li><li><p>User Experience Optimization: Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity.</p><br></li><li><p>Asset Management: Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system.</p><br></li><li><p>Operational Alignment: Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><br></li></ul><p>Technical Skills&nbsp;</p><br><ul><li><p>Infrastructure &amp; Networking: Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.</p><br></li><li><p>Ticketing &amp; SLA Management: Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.</p><br></li><li><p>Asset Management Systems: Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.</p><br></li><li><p>AI Knowledge: Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p><br></li></ul><br>Qualifications<br><ul><li><p>Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><br></li><li><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><br></li><li><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><br></li><li><p>Experience: 2–4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><br></li></ul><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ensure compliance with approved engineering, maintenance, GMP, GEP, and safety procedures.</p><p>Support implementation and continuous improvement of utilities and BMS-related SOP</p><p>Adherence to policies, processes, and procedures.</p><p>Supervise daily operation and maintenance activities of utilities systems, including BMS, HVAC, water treatment, compressed air, and associated infrastructure.</p><p>Monitor utilities performance and ensure uninterrupted services to production and support area</p><p>Smooth flow of day-to-day operations.</p><p>Ensure compliance with GMP, GEP, engineering standards, and EHS requirements.</p><p>Support internal and external audits.</p><p>Maintain complete and accurate utilities and BMS documentation.</p><p>Ensure safe execution of all utilities-related activities.</p><p>Audit findings.</p><p>Safety incidents.</p><p>Documentation compliance rate.</p><p>Supervise the operation, monitoring, and maintenance of utilities systems including HVAC, water treatment, compressed air, and Building Management System (BMS).</p><p>Monitor BMS alarms, trends, and system performance, ensuring timely response to abnormalities and implementation of corrective actions.</p><p>Analyze utilities performance data and BMS reports to identify opportunities for improving reliability, efficiency, and energy consumption.</p><p>Coordinate with automation and BMS service providers for troubleshooting, upgrades, modifications, and system optimization.</p><p>Follow up and verify completion of preventive and corrective maintenance activities for utilities equipment and BMS-integrated systems.</p><p>Conduct daily inspections, equipment performance reviews, and utilities operational checks to ensure compliance with operational requirements.</p><p>Participate in root cause analysis (RCA) investigations related to utilities failures and implement corrective and preventive actions (CAPA).</p><p>Ensure proper documentation of utilities operations, maintenance records, BMS events, deviations, and engineering activities in compliance with GMP requirements.</p><p>Participate in qualification activities (IQ/OQ), commissioning, and validation support for utilities systems and related equipment.</p><p>Initiate and follow up change controls associated with utilities, automation, and BMS systems.</p><p>Monitor critical spare parts inventory, define reorder levels, and coordinate procurement activities to maintain system reliability.</p><p>Support internal and external audits related to utilities, engineering systems, energy management, and GMP compliance.</p><p>Prepare utilities performance reports, energy consumption reports, and BMS trend analyses for management review.</p><p>Participate in utilities-related projects, equipment selection, design reviews, and preparation of User Requirement Specifications (URS).</p><p>Support implementation of energy management initiatives and monitor Energy Performance Indicators (EnPIs) to achieve energy-saving objectives.</p><p>Ensure all utilities activities are performed in accordance with safety, quality, environmental, GMP, and engineering standards.</p><p>Perform any additional duties assigned by the Facilities &amp; Utilities Manager.</p><p>Adherence to maintenance procedures and policies.</p><p>Day to day operation implementation</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h4>QUALIFICATIONS</h4><p>BSC engineering in the disciplines (Mechanical Electrical or Mechatronics)</p><h4>EXPERIENCE</h4><p>(5-8) years of experience in utilities and projects.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Proudly recognized as a Great Place to Work , we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived by buyers, analysts, media, and the broader market is a strategic asset. This role owns that perception. We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we re more than just communicators we re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary! Meet the team! Our Procurement team plays a key role in ensuring the company has the right suppliers, contracts, and resources to operate efficiently. By collaborating with stakeholders across departments, the team drives smart sourcing decisions, strengthens vendor relationships, and ensures every purchase aligns with business needs, compliance standards, and long term value. As a Procurement &amp; Contracts Specialist, you will manage end to end procurement activities from sourcing and negotiating with vendors to reviewing contracts, assessing risks, and ensuring on time delivery of goods and services. You ll support cross functional teams, maintain strong supplier partnerships, and contribute to reporting and KPI tracking that help optimize procurement performance and support organizational growth. Help us shape the future of communication by:</p><p>Partnering with Stakeholders from different departments, and achieving their procurement requirements.</p><p>Sourcing and engaging reliable suppliers and vendors.</p><p>Negotiating with suppliers and vendors to secure advantageous terms.</p><p>Reviewing existing contracts with suppliers and vendors to ensure ongoing feasibility.</p><p>Building and maintaining long-term relationships with vendors and suppliers.</p><p>Approving purchase orders and supporting the on-time-in-full delivery of goods and services.</p><p>Performing risk assessments on potential contracts and agreements.</p><p>Preparing Procurement reports and KPIs.</p><p>Ensuring all purchases adhere to company policies, local regulations, and tracking vendor Key Performance Indicators (KPIs) post-signature.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Hands-on 3+ years of experience in a procurement position in Technology, E-Commerce, Telecommunication, or Enterprise Software companies.</li><li>Ability to work independently in a fast-paced changing environment.</li><li>In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms.</li><li>Knowledge of the Procure-to-Pay (P2P) process.</li><li>Experience in the Purchase Order process, and procurement systems.</li><li>Bachelor's degree in supply chain management, logistics or business administration or other related field.</li><li>Experience in collecting and analyzing data.</li><li>Multi-tasking and time-management skills, with the ability to prioritize tasks.</li><li>Excellent communication, negotiation, analytical, and problem-solving skills.</li><li>Excellent interpersonal and relationship-building skills.</li></ul><p><strong>Craft &amp; Toolkit:</strong></p><ul><li>Strategic Sourcing &amp; Vendor Management</li><li>Contracting &amp; Negotiation</li><li>Procure to Pay (P2P) Operations</li><li>Risk Assessment &amp; Compliance</li><li>Data Analysis &amp; Reporting</li><li>Cross Functional Collaboration</li><li>Supplier Performance Management</li><li>Project &amp; Stakeholder Management</li></ul><p><strong>Character Traits:</strong></p><ul><li>Analytical thinking and problem-solving approach problems clearly, use data, and find solutions.</li><li>Ownership and accountability take responsibility and follow projects through to completion.</li><li>Communication explain ideas clearly and listen to others across teams.</li><li>Collaboration work well with others and support team goals.</li><li>Adaptability and learning adjust to change and keep learning new skills or tools.</li><li>Mentorship and knowledge sharing help others grow and share what you know.</li><li>Resilience stay calm under pressure and handle setbacks constructively.</li><li>Quality and attention to detail do work carefully and strive for improvement.</li><li>Advocacy and innovation encourage best practices, efficiency, and new ideas</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The consultant is expected to deliver: The report prepared should be in Arabic and in electronic format. The report submitted should not be less than 30 pages. A 2 to 4 pages executive summary of the report. Executive Presentation (PowerPoint). All deliverables must be submitted in Arabic (with professional quality and clarity). The completed parts should be edited and saved in MS-Word (*.docx file) or an alternate compatible format. Note that PDF format will not be accepted. It should include a table of contents to be automatically updated followed by a list of all tables and figures. The various parts should be submitted in electronic form and sent to the email of the designated focal point. Attention is kindly drawn to the need to ensure that the final draft of the outputs be thoroughly reviewed prior to submission and to indicate the sources of tables and diagrams. References to reports and other substantive material should be clearly indicated within the text and noted at the end. It is also essential to send, with the completed output, photocopies or scans of at least the first page of books, reports and bulletins, used as reference material as well as copies of the pages quoted. The content of the generated document shall be the sole property of ESCWA. Their contents cannot and must not be presented, discussed or published without the express authorization of ESCWA. The consultant shall keep in mind that UN-ESCWA routinely checks all deliverables for plagiarism using readily available electronic tools. All previously published content, even if written by the selected consultant, must be clearly referenced where required within the text and end-noted at the end of the study. The report submitted by the consultant must not contain quoted, previously published text equalling more than 20 per cent of the total number of pages. The consultant shall not publish or announce or reveal the content of the report, partly or entirely, on social media or any other public channel, without ESCWA and ASEZA permission. The content of the generated document shall be the sole property of ESCWA. Work Location Remote Expected duration 16 weeks</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A Master's degree in ICT, technology, engineering, computer science or a related field is required. A Ph.D. degree is desired. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 5 years of experience and research in the domain of digital technologies is required. Previous experience in management and planning is required. Previous experience in the delivery of research papers is desirable. Previous experience in the development of national AI strategy is desirable.</p><p>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic are required. Note: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and Knowledge of equals a rating of confident in two of the four areas.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Key Responsibilities Demand Planning Own the rolling demand forecast across all brands, SKUs, markets, and key customers Run a structured monthly forecast cycle with sales and commercial teams in each market, validating and challenging promotional uplifts, new listings, distributor orders, and baseline assumptions rather than simply aggregating them Reconcile sell-in, sell-out, and distributor stock-on-hand data to separate true consumer demand from pipeline fill Measure forecast accuracy and bias at SKU and market level, and close the loop with commercial teams on misses Supply Planning Convert the consensus demand plan into supplier-level purchase plans, accounting for production lead times, minimum order quantities, transit times, customs clearance, and shelf-life constraints Sequence purchase orders and shipments so stock lands in the right market, at the right time, with the right remaining shelf life Set stock cover targets by SKU and market, balancing service levels against working capital Monitor inventory ageing and escalate at-risk stock early, before it becomes a near-expiry liquidation S&amp;OP and Team Leadership Lead the monthly S&amp;OP process, aligning commercial, finance, and supply chain around a single set of numbers Manage, coach, and develop the Demand Planner Build documented, repeatable planning processes and tools so the function runs on process rather than individual heroics Report a monthly planning scorecard to the CEO covering forecast accuracy and bias, service level, stock cover, ageing and near-expiry stock, and liquidation losses Qualifications &amp; Experience • 7+ years in demand and supply planning within FMCG, ideally including import/distribution businesses rather than purely local manufacturing • Proven experience planning across multiple markets and/or through third-party distributors • A track record of constructively challenging sales and commercial teams on their forecasts, this role requires commercial backbone, not just analytical skill • Hands-on experience converting demand plans into purchase plans with international suppliers across varying production and transit lead times • Experience with shelf-life-sensitive categories strongly preferred • Prior experience managing or mentoring junior planners • Strong ERP proficiency (SAP Business One an advantage) and advanced Excel and analytical skills • Bachelor’s degree in Supply Chain, Engineering, Business, or a related field • Strong written and spoken English; Arabic is an advantage given the regional footprint</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Key Responsibilities Demand Planning Own the rolling demand forecast across all brands, SKUs, markets, and key customers Run a structured monthly forecast cycle with sales and commercial teams in each market, validating and challenging promotional uplifts, new listings, distributor orders, and baseline assumptions rather than simply aggregating them Reconcile sell-in, sell-out, and distributor stock-on-hand data to separate true consumer demand from pipeline fill Measure forecast accuracy and bias at SKU and market level, and close the loop with commercial teams on misses Supply Planning Convert the consensus demand plan into supplier-level purchase plans, accounting for production lead times, minimum order quantities, transit times, customs clearance, and shelf-life constraints Sequence purchase orders and shipments so stock lands in the right market, at the right time, with the right remaining shelf life Set stock cover targets by SKU and market, balancing service levels against working capital Monitor inventory ageing and escalate at-risk stock early, before it becomes a near-expiry liquidation S&amp;OP and Team Leadership Lead the monthly S&amp;OP process, aligning commercial, finance, and supply chain around a single set of numbers Manage, coach, and develop the Demand Planner Build documented, repeatable planning processes and tools so the function runs on process rather than individual heroics Report a monthly planning scorecard to the CEO covering forecast accuracy and bias, service level, stock cover, ageing and near-expiry stock, and liquidation losses Qualifications &amp; Experience • 7+ years in demand and supply planning within FMCG, ideally including import/distribution businesses rather than purely local manufacturing • Proven experience planning across multiple markets and/or through third-party distributors • A track record of constructively challenging sales and commercial teams on their forecasts, this role requires commercial backbone, not just analytical skill • Hands-on experience converting demand plans into purchase plans with international suppliers across varying production and transit lead times • Experience with shelf-life-sensitive categories strongly preferred • Prior experience managing or mentoring junior planners • Strong ERP proficiency (SAP Business One an advantage) and advanced Excel and analytical skills • Bachelor’s degree in Supply Chain, Engineering, Business, or a related field • Strong written and spoken English; Arabic is an advantage given the regional footprint</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Procurement Specialist is responsible for handling the sourcing and procurement of goods and services, ensuring that purchasing activities meet business needs and comply with company policies.<br> This role is involve vendor management, contract negotiations, and ensuring the efficient execution of procurement processes to support the organization’s operational goals • Review contracts and agreements received from clients before placing purchase orders with suppliers to ensure proper terms are prepared.<br> • Prepare and maintain accurate payment reports on a weekly basis to track cash flow and expenditures.<br> • Conduct daily follow-ups on open purchase orders to ensure timely processing and resolve procurement delays.<br> • Monitor project deadlines and proactively address delays to maintain schedules and operational efficiency.<br> • Analyze and review project costs to ensure expenditures remain within approved budget limits.<br> • Communicate effectively with vendors to build strong, reliable relationships and secure favorable terms.<br> • Perform data entry for purchase orders and item identification within the ERP system to ensure accuracy and compliance with procurement policies.<br> • Stay updated on procurement processes, workflows, and advancements in tools, including AI-driven procurement solutions.<br> • Utilize advanced online sourcing and searching skills to quickly access critical information and identify reliable suppliers.<br> • Maintain a solid understanding of technologies relevant to procurement and their latest developments.<br> • Ensure proper organization and archiving of procurement data for efficient retrieval and management.<br> • Possess a comprehensive understanding of the business cycle, including revenue recognition, cost control, cash flow management, letters of credit, and bank guarantees.<br> • Perform other assigned duties as required.<br> Class A Medical Insurance Annual Bonus Bachelor's Degree of Supply Chain , Logistics , Industrial Engineering , Communication Engineering Min 2 Years of experience Microsoft Excell Business English AI Gen Strong understanding of procurement processes and supplier management.<br> Excellent negotiation and communication skills.<br> Proficiency in procurement systems (e.<br>g., SAP, Oracle).<br></span> </div>

<p><h4>Description</h4> <p>As a community support specialist at Tamatem, you will serve as a liaison between our company and our users by providing problem-solving solutions to end users, ensuring excellent service standards, responding efficiently to customer inquiries, and maintaining high customer satisfaction.</p> <p>You will:</p> <ul> <li>Manage and solve large amounts of tickets and comments and respond to users in a timely manner.</li> <li>Resolve product or service problems by clarifying users’ complaints.</li> <li>Build sustainable relationships and trust with users through open and interactive communication.</li> <li>Determine the cause of the problem and select and explain the best solution to solve the problem; expedite correction or adjustment and follow up to ensure resolution.</li> <li>Provide prospective users with logical advice on our games that can best meet their needs by using the right methods/tools.</li> <li>Maintain up-to-date user database through internal and external communications.</li> <li>Prepare product or service reports by collecting and analyzing user information and contribute to team effort by accomplishing related results as needed.</li> <li>Document and manage all users' inquiries and refer to the product department and/or management by collecting customer information and analyzing customer needs.</li> <li>Monitor in-game chat.</li> <li>Follow communication procedures, guidelines, and policies.</li> <li>Perform other duties, as assigned.</li> </ul> <h4>Skills and experience you will bring to us:</h4> <ul> <li>Time management</li> <li>Strong communication and interpersonal skills</li> <li>Ability to adapt/respond to different types of characters</li> <li>Patient</li> <li>Teamwork</li> <li>Ability to multitask</li> <li>Ability to work under pressure</li> <li>Strong problem-solving skills</li> <li>Strong work ethic, team-oriented attitude, flexibility, and aptitude to thrive in a fast-paced environment</li> <li>Excellent written and verbal communication in English and Arabic</li> <li>Good Arabic language skills (written)</li> <li>Customer service</li> <li>Product knowledge</li> <li>CRM systems and practices</li> <li>Good understanding of social media</li> </ul> <h4>Requirements</h4> <ul> <li>Minimum of bachelor’s degree in business administration, management, public relations, or a related field.</li> <li>1-2 years of experience, preferably in mobile gaming companies.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>As a community support specialist at Tamatem, you will serve as a liaison between our company and our users by providing problem-solving solutions to end users, ensuring excellent service standards, responding efficiently to customer inquiries, and maintaining high customer satisfaction.</p> <p>You will:</p> <ul> <li>Manage and solve large amounts of tickets and comments and respond to users in a timely manner.</li> <li>Resolve product or service problems by clarifying users’ complaints.</li> <li>Build sustainable relationships and trust with users through open and interactive communication.</li> <li>Determine the cause of the problem and select and explain the best solution to solve the problem; expedite correction or adjustment and follow up to ensure resolution.</li> <li>Provide prospective users with logical advice on our games that can best meet their needs by using the right methods/tools.</li> <li>Maintain up-to-date user database through internal and external communications.</li> <li>Prepare product or service reports by collecting and analyzing user information and contribute to team effort by accomplishing related results as needed.</li> <li>Document and manage all users' inquiries and refer to the product department and/or management by collecting customer information and analyzing customer needs.</li> <li>Monitor in-game chat.</li> <li>Follow communication procedures, guidelines, and policies.</li> <li>Perform other duties, as assigned.</li> </ul> <h4>Skills and experience you will bring to us:</h4> <ul> <li>Time management</li> <li>Strong communication and interpersonal skills</li> <li>Ability to adapt/respond to different types of characters</li> <li>Patient</li> <li>Teamwork</li> <li>Ability to multitask</li> <li>Ability to work under pressure</li> <li>Strong problem-solving skills</li> <li>Strong work ethic, team-oriented attitude, flexibility, and aptitude to thrive in a fast-paced environment</li> <li>Excellent written and verbal communication in English and Arabic</li> <li>Good Arabic language skills (written)</li> <li>Customer service</li> <li>Product knowledge</li> <li>CRM systems and practices</li> <li>Good understanding of social media</li> </ul> <h4>Requirements</h4> <ul> <li>Minimum of bachelor’s degree in business administration, management, public relations, or a related field.</li> <li>1-2 years of experience, preferably in mobile gaming companies.</li> </ul></p><p></p>

<p><h4>Essential responsibilities:</h4> <p>The designee is responsible for the overall daily safe and expeditious flow of air traffic within the designated facility control airspace in accordance with ICAO and FAA 7110.65 regulatory guidance. Rules of separation must be applied to achieve the required separation as outlined in FAA manuals and orders. This designee maintains situational awareness of the overall flow of air traffic operations at the facility assigned and is responsible for all ATC facility operations and services during their shift, as well as adherence to CRM principal application. The designee coordinates with various controllers and personnel to relay information which pertains to the aircraft and in the interest of safety of flight including emergency information. The individual is responsible for vehicles and personnel operating on the airfield. Along with controlling aircraft the designee must be able to process flight plans, and supervise approach, departure, and arrival procedures. The designee will have a full working knowledge of control tower operations and flight planning and a fundamental knowledge of radar/manual approach control operations.</p> <h4>Minimum position knowledge, skills, and abilities required:</h4> <ul> <li>Graduate of an approved DoD or FAA ATC course.</li> <li>Eight (8) years of experience, one (1) year of experience must be from performing in a like type facility.</li> <li>Knowledge of ATC rules, regulations, and techniques; control tower and approach control operations.</li> <li>Shall hold one of the following tower certifications: FAA Control Tower Operator (CTO) certificate, FAA or AOV Credential with Tower rating, or equivalent.</li> <li>Ability to obtain and maintain FAA Class II Medical Certificate.</li> <li>Ability to obtain and maintain a US CENTCOM Medical Exam.</li> <li>Must be able to obtain and maintain a Secret Security Clearance. Note: US citizenship is required to obtain a Secret Clearance.</li> </ul> <h4>Compensation details:</h4> <p>110,000</p> <p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p> <h4>Benefits overview:</h4> <p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p> <ul> <li>Health, dental, and vision insurance</li> <li>Paid time off and holidays</li> <li>Retirement benefits (including 401(k) matching)</li> <li>Educational reimbursement</li> <li>Parental leave</li> <li>Employee stock purchase plan</li> <li>Tax-saving options</li> <li>Disability and life insurance</li> <li>Pet insurance</li> </ul> <p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions or benefits.</p> <h4>Original posting:</h4> <p>06/11/2026 - Until filled</p> <p>The company anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p> <p>The company is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>

<p><h4>Company description</h4> <p>About Orient Express<br> Artisan of travel since 1883, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has just launched its first hotel, Orient Express La Minerva, in Rome – which will be followed by Orient Express Venezia at Palazzo Donà Giovannelli in 2026. The experience continues with the recent launch of La Dolce Vita Orient Express train, followed by Orient Express Corinthian in 2026, the first of two Orient Express sailing yachts, and finally, the return of L’Orient Express train to railways. Since 2022, Orient Express is part of Accor Group’s leading collection of luxury brands with a century-old legacy in the hotels and fine-dining sectors. In 2024, Accor and LVMH entered into a strategic partnership to accelerate the development of Orient Express.</p> <h4>Job description</h4> <ul> <li>Provide professional and personalized wine recommendations, pairing suggestions, and beverage guidance to guests.</li> <li>Perform wine service according to fine-dining and five-star hotel standards, including correct presentation, opening, and pouring techniques.</li> <li>Support the management, organization, and maintenance of the wine cellar, ensuring proper storage conditions and stock rotation.</li> <li>Assist in monitoring wine inventory levels, reporting shortages, breakages, and quality issues.</li> <li>Contribute to the development, updating, and presentation of the wine list in line with the restaurant’s concept and positioning.</li> <li>Collaborate closely with the kitchen brigade to ensure harmonious food and wine pairings.</li> <li>Support the training of service staff on wine knowledge, service techniques, and beverage upselling.</li> <li>Ensure compliance with hygiene, safety, and food & beverage service standards.</li> <li>Assist in controlling beverage costs, minimizing waste, and supporting revenue optimization through informed sales.</li> <li>Manage guest preferences, special requests, and VIP experiences with discretion and professionalism.</li> <li>Participate in wine tastings, supplier meetings, and product evaluations as required.</li> <li>Uphold the hotel’s brand values, grooming standards, and luxury service culture at all times.</li> </ul> <h4>Additional information</h4> <p>A competitive salary package<br> ALL - Heartist® Program: Employee benefit card offering discounted rates at all Accor locations and partner venues worldwide.<br> Learning & development: Opportunity to develop your talent and grow within your property and across the world!</p></p><p></p>

<p><h4>Position summary</h4> <p>Our utility cleaners play an important role in support of a number of vital hotel functions. At our hotels, these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.</p> <p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property.</p> <p>You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are currently recruiting a Global Automation and IT System Specialist to join our IT team. This is a remote position open to candidates based in Kenya, Pakistan or Jordan. At Relief International, we are committed to building a representative, inclusive and authentic workplace. We strongly encourage applications from candidates from minoritized backgrounds and those who bring lived experience of the contexts in which we work. We are proud to be a global recruiter, hiring people from around the world. We offer competitive salaries and benefit packages for all staff that are applied fairly and transparently. This means we are unable to advertise the salary as it is dependent on the local job market of the staff member; we will inform shortlisted candidates of the salary range as part of the selection process. This role is classified as requiring standard pre-employment checks.</p><p>The Global Automation and IT System Specialist is a key technical expert within Relief International s global IT function, responsible for transforming business processes through automation and digital solutions. Working closely with global support teams, country offices and cross-functional working groups, you will drive automation initiatives using Microsoft Power Platform technologies while also supporting SharePoint, Microsoft 365 and core IT systems administration. Approximately 60% of the role focuses on automation, reporting and digital transformation, with the remaining 40% dedicated to broader IT systems support.</p><strong>Your Responsibilities</strong><p>This role includes the following responsibilities.</p><ul><li>Design, develop and maintain automated business processes and workflows using Microsoft Power Automate, Power Apps and related technologies to improve organizational efficiency.</li><li>Develop and enhance Power BI dashboards, reports and data solutions that support decision-making across multiple departments.</li><li>Lead the administration, support and migration of business processes from Smartsheet to the Microsoft Power Platform environment.</li><li>Administer and support SharePoint Online and Microsoft 365 services, including Teams, OneDrive, Exchange Online and integrated workflow solutions.</li><li>Support global IT operations, including Azure/Entra ID administration, user access management, systems infrastructure support, user training and continuous improvement initiatives.</li></ul><p><strong>How to apply</strong> To apply for this post, click on the Apply button in the job advert page .</p><ul><li>You will be asked to upload a CV and Cover Letter.</li><li>The cover letter should be one page and explain why you are interested in this post with Relief International and how your skills and experience make you a good fit.</li></ul><p>Closing Date 31 July, 2026. As a humanitarian organization, Relief International is committed to the safeguarding of all those we come into contact with through our work. We are committed to the core humanitarian principles regarding prevention of sexual exploitation and abuse. Relief International expects all staff and volunteers to share this commitment and uphold the values and behaviors outlined in the Code of Conduct. Recruitment to all roles in Relief International includes a criminal records self-declaration, references, and other pre-employment checks, which may include police and qualifications checks. Due to the nature of this role, we will be reviewing applications on an ongoing basis and the role might be filled and closed before the closing date. Early applications are encouraged. To apply for this position, you will need to have the right to work in your country of residence within a Relief International country programme or support office location.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>You will bring the following experience and skills.</b></p><ul><li>Bachelor s degree in Computer Science, Information Technology or a related field, or equivalent professional experience.</li><li>Demonstrated experience developing robotic process automation solutions using Microsoft Power Automate within enterprise environments.</li><li>Strong expertise in Power Apps, Power Automate, Power Fx, Dataverse, Power BI, SharePoint Online and Microsoft 365 administration.</li><li>Experience supporting IT infrastructure, cloud-based platforms, user administration and systems integration.</li><li>Experience working with Smartsheet, Azure DevOps and business process improvement initiatives.</li><li>Excellent analytical, troubleshooting, communication and stakeholder management skills, with the ability to work effectively across global teams.</li><li>Professional fluency in English is essential. Microsoft Power Automate RPA certifications and knowledge of AI and machine learning technologies are desirable.</li></ul><p>Research shows that women and people of colour are less likely to apply to jobs unless they meet every single requirement. If you re excited about this role, but your experience doesn t align with every criteria described, we encourage you to apply anyway you could be exactly what we need!</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>&amp;#xa;&amp;#xa;</p><p>Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.</p><br><p>As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.</p><br><p>We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.</p><br><p>If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.</p><br><p>Let’s build what’s next, together.</p><br>&amp;#xa;&amp;#xa;<p>Job Description</p><br><p><b>Responsibilities</b></p><br><ul><li>Own the monthly social media calendar end-to-end: content planning, copywriting, design briefing, stakeholder alignment, scheduling, and reporting.</li><li>Plan, produce, and execute brand awareness campaigns on social media - from concept to post-campaign analysis.</li><li>Manage and optimize paid advertising campaigns on LinkedIn and other relevant platforms: budgeting, targeting, tracking, and performance reporting.</li><li>Handle community management for regional inquiries, ensuring timely and on-brand responses.</li><li>Track and report on social media performance against industry benchmarks; translate findings into actionable recommendations.</li><li>Support employee advocacy by creating shareable, engaging content for internal champions.</li><li>Stay current on platform changes, content formats, and social media trends; bring relevant insights to the wider team.</li><li>Collaborate with growth marketing to ensure content supports pipeline contribution and aligns with demand generation goals.</li><li>Produce high-quality B2B content for the MENA region in both English and Arabic: blogs, ebooks, customer stories, case studies, brochures, event materials, and landing page copy.</li><li>Translate and localize global content into Arabic, adapting messaging for regional relevance.</li><li>Manage content publishing and on-page SEO for the Arabic website.</li><li>Identify content gaps and prioritize what gets translated, localized, or created from scratch.</li><li>Conduct regular competitive analysis to inform content and positioning decisions.</li></ul><p><b>Requirements</b></p><br><ul><li>3-5 years of experience in social media and content marketing within B2B technology, SaaS, or a comparable industry.</li><li>Demonstrated ability to independently own and execute social media strategy: from calendar planning through to reporting , without relying on heavy direction.</li><li>Proven track record running paid campaigns on LinkedIn: campaign setup, audience targeting, budget management, A/B testing, and performance optimization.</li><li>Strong content writing skills across formats: equally comfortable writing a 1,500-word customer story and a 50-character LinkedIn hook.</li><li>Experience managing SEO and content publishing on CMS platforms (WordPress or similar); working knowledge of HTML and web traffic metrics.</li><li>Analytical mindset: comfortable using tools like Google Analytics, LinkedIn Campaign Manager, and social listening platforms to draw conclusions and recommend changes.</li><li>Native-level Arabic and full professional proficiency in English; experience producing original Arabic-language content (not just translation).</li><li>Ability to manage multiple workstreams and stakeholder dependencies simultaneously, with a track record of meeting deadlines independently.</li></ul>&amp;#xa;&amp;#xa;<b>Why you'll love it here</b> <b>• Financial rewards &amp; recognition</b> - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact. <b>• Flexible work arrangements</b> - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5. <b>• ESOP (Employee Stock Ownership Plan)</b> - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options. <b>• Work-life balance and Well-being</b>  - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations. <b>• Career mobility</b> - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.  <b>• Professional development</b> - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start. <b>• International mobility</b> - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.  <i>While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.</i> &amp;#xa;&amp;#xa;<p><b>Diversity drives connection </b></p><br><p><b>Infobip is built on diverse backgrounds, perspectives, and talents. </b>We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace. </p><br><p>No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here. </p><br><p><b>All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity. </b> </p><br><p>Read more about our <span><u>hiring process</u></span>.</p><br>&amp;#xa;&amp;#xa;&amp;#xa;&amp;#xa; </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Job Description <div> <p>To plan, execute and optimize social media communication for IKEA , ensuring strong brand presence, engagement, and consistency in tone of voice while contributing to commercial and marketing objectives.</p> <p>As a social media specialist, you d be responsible for creating engagement and growing the number of followers of these platforms, helping IKEA connect and interact with more of the many people.</p> <ul> <li>Plan, create, and publish social media content aligned with IKEA tone of voice, brand identity, and local relevance</li> <li>Ensure consistency of messaging across all social media platforms</li> <li>Adapt global content to local market needs while maintaining brand standards</li> <li>Manage and coordinate with external agencies for content creation, publishing, and performance optimization</li> <li>Monitor and analyze social media performance, engagement, and KPIs to drive continuous improvement</li> <li>Identify trends, customer behaviors, and competitor activity to enhance content strategy</li> <li>Lead campaign execution across digital channels in alignment with multichannel strategy</li> <li>Collaborate with internal stakeholders (Marketing SO, commercial, PR, web, food, customer experience) to ensure a 360 integrated communication</li> <li>Act as a member of the Marketing team and proactively contribute to the marketing plan.</li> <li>Drive an open and collaborative working environment, reflecting IKEA values and culture</li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <ul> <li>3-5 years of experience in Social Media Account Management</li> <li>Experience in content creation and social media management</li> <li>Experience working with agencies and managing campaigns . Agency background preferred.</li> <li>Basic experience with analytics and performance reporting</li> <li>An interest and passion for social media and the opportunities it presents for reaching &amp; interacting with audiences in new ways, and an interest in staying up to date on the latest developments and best practices.</li> <li>Motivated to live and share our IKEA culture and values. </li> <li>Degree in Marketing, Communications, or related field</li></ul></div><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong> </strong> <strong>Location:</strong> Amman, Jordan</p> <p> <strong>Job Type:</strong> Full-time</p> <p> <strong> </strong> </p> <p> <strong>Description:</strong> </p> <p> <strong> </strong> </p> <p>We are looking for a talented <strong>Specialist, IT PMO </strong>to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p> <p> </p> <p>If you want to be part of a team that cares about impact, this is the place for you.</p> <p> </p> <p> <strong>Key Responsibilities:</strong> </p> <p> <strong> </strong> </p> <p>1. Portfolio &amp; Governance Support</p> <p> </p> <ul> <li>Support the PMO Manager in portfolio planning, prioritization, and alignment with organizational strategy.</li> <li>Ensure adherence to PMO governance frameworks, policies, and standards.</li> <li>Monitor compliance with project management methodologies (Agile, Waterfall, Hybrid).</li> <li>Maintain and continuously enhance PMO processes, templates, and tools.</li> </ul> <p> </p> <p>2. Project Oversight &amp; Delivery Assurance</p> <p> </p> <ul> <li>Track project performance using KPIs such as scope, schedule, cost, risk, and quality.</li> <li>Conduct periodic project health checks and governance audits.</li> <li>Identify risks and issues proactively and escalate with mitigation recommendations.</li> </ul> <p> </p> <p>3. Reporting &amp; Executive Insights</p> <p> </p> <ul> <li>Develop and maintain portfolio dashboards and executive-level reports.</li> <li>Consolidate project updates into clear, actionable insights for leadership.</li> <li>Prepare reports and presentations for steering committees and executive meetings.</li> </ul> <p> </p> <p>4. Resource &amp; Capacity Management</p> <p> </p> <ul> <li>Support resource planning and allocation across projects and programs.</li> <li>Monitor resource utilization and highlight over- or under-allocation risks.</li> <li>Collaborate with functional managers to ensure optimal workforce capacity.</li> </ul> <p> </p> <p>5. Financial Tracking &amp; Benefits Realization</p> <p> </p> <ul> <li>Monitor project budgets, forecasts, and actual expenditures.</li> <li>Ensure financial governance, accuracy, and cost control discipline.</li> <li>Track and report benefits realization against approved business cases.</li> </ul> <p> </p> <p>6. Risk, Issue &amp; Dependency Management</p> <p> </p> <ul> <li>Maintain centralized portfolio-level risk and issue registers.</li> <li>Identify and manage inter-project dependencies.</li> <li>Ensure timely escalation and resolution of critical risks and issues.</li> </ul> <p> </p> <p>7. Tools, Systems &amp; Data Management</p> <p> </p> <ul> <li>Administer and optimize PMO tools (e.g., MS Project Online, Power BI).</li> <li>Ensure data accuracy, consistency, and integrity across systems.</li> <li>Promote adoption of PMO tools and best practices through training and support.</li> </ul> <p> </p> <p>8. Continuous Improvement &amp; PMO Maturity</p> <p> </p> <ul> <li>Identify opportunities to improve PMO efficiency and maturity.</li> <li>Benchmark against industry best practices and implement enhancements.</li> <li>Support audits, assessments, and maturity evaluations.</li> </ul> <p> </p> <p>9. Mentoring &amp; Capability Building</p> <p> </p> <ul> <li>Mentor and guide junior Project Managers and PMO team members.</li> <li>Support training initiatives and knowledge-sharing programs.</li> <li>Contribute to fostering a high-performance and collaborative PMO culture.</li> </ul> <p> </p> <p> <strong>Qualifications:</strong> </p> <p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p> <ul> <li>Bachelor s degree in Business Administration, Project Management, IT, or a related field.</li> <li>Minimum 5 8 years of experience in PMO, project/program management, or portfolio management.</li> <li>Professional certifications such as PMP, PRINCE2, PMI-PgMP, or equivalent is highly desirable.</li> <li>Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid).</li> <li>Experience with PMO tools such as MS Project Online, Power BI, or similar platforms.</li> </ul> <p> </p> <p> <strong>Skills:</strong> </p> <ul> <li>Strong analytical and problem-solving skills.</li> <li>Excellent reporting and data visualization capabilities.</li> <li>Effective stakeholder management and communication skills.</li> <li>High attention to detail and organizational skills.</li> <li>Ability to work in a fast-paced, multi-project environment.</li> <li>Mentoring capabilities.</li></ul></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>Key Responsibilities</strong></p><br><br><ul><li><p>On-Ground Infrastructure Support: Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks.</p><br><br></li><li><p>Ticket-Driven Workflow: Manage all support activities strictly through the ticketing system. Ensure every issue—whether an infrastructure fault or a user request—is properly logged, categorized, prioritized, and tracked from initiation to resolution.</p><br><br></li><li><p>User Experience Optimization: Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity.</p><br><br></li><li><p>Asset Management: Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system.</p><br><br></li><li><p>Operational Alignment: Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><br><br></li></ul><p>Technical Skills&nbsp;</p><br><br><ul><li><p>Infrastructure &amp; Networking: Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.</p><br><br></li><li><p>Ticketing &amp; SLA Management: Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.</p><br><br></li><li><p>Asset Management Systems: Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.</p><br><br></li><li><p>AI Knowledge: Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p><br><br></li></ul><br>What you need to be successful<br><ul><li><p>Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><br><br></li><li><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><br><br></li><li><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><br><br></li><li><p>Experience: 2–4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><br><br></li></ul><br>Who we are<br><p><strong>A little bit about talabat</strong><br> talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat’s success expanded to the rest of the GCC region, Egypt &amp; Jordan, making it the largest and most popular food ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands of orders every day. We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and operations in 40+ countries.<br> <br> <strong>Role Overview</strong><br> <br> We are seeking a highly professional IT Support Specialist based in Jordan to provide critical on-ground infrastructure and technical support. The primary objective of this role is to elevate the Jordan user experience by ensuring high infrastructure availability and seamless technical operations. All support activities, from infrastructure troubleshooting to daily user requests, will strictly follow our established ticketing system workflow to ensure SLA compliance, tracking, and continuous service improvement</p><br><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description Key Responsibilities On-Ground Infrastructure Support: Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks. Ticket-Driven Workflow: Manage all support activities strictly through the ticketing system. Ensure every issue whether an infrastructure fault or a user request is properly logged, categorized, prioritized, and tracked from initiation to resolution. User Experience Optimization: Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity. Asset Management: Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system. Operational Alignment: Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards. Technical Skills Infrastructure &amp; Networking: Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing. Ticketing &amp; SLA Management: Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance. Asset Management Systems: Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses. AI Knowledge: Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications Education: Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field. ITIL Foundation certification (or higher) is highly preferred / required. Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial. Experience: 2 - 4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><p></p></section>

<p>Participate in Planning Activities that effectively control the flow of materials through different parts of supply chain (from supplier to customer) to satisfy customer demand. This includes maintaining related master data, schedule production activities, manage the inventory of packaging materials and create batches.</p><p><strong>Duties and Responsibilities:</strong></p><ul><li><strong>Master Data Management:</strong> Code creation on ERP for RM, PM, FG, and Bulk, as per the approved procedures.</li><li><strong>Monthly Production Plan up to 3Months Planning Horizon:</strong> Generate a detailed Production Plan, per work center, using MS Project or any scheduling software. Set with production to ensure all routes and production parameters are correct. Keep follow up the progress of plan and revise the plan where needed. Allocate Batches on ERP considering right formula and route. Initiate Transfer Orders if requested by sales and follow up with production till completion.</li><li><strong>Monthly Delivery Plan:</strong> Daily follow up with related departments to adhere to the plan.</li><li><strong>Packaging Materials MRP:</strong> Generate periodical MRP for Local PM to cover the confirmed sales orders. Follow up with related departments (PRD/QA/RA) to keep active and approved formulas. Follow up with related departments changes of artworks and control the dates. Upload orders on ERP for the needed materials and share it with Procurement Obtain output information (number of finished products production yield, percentage of defective) using the production control systems.</li><li><strong>Follow up and Reporting:</strong> Follow with procurement arrival of PM. Conduct tours in production to ensure adherence of production plans and report any delays.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>B.Sc. in Industrial Engineering or any related field as per the country regulations</p><p>A minimum of 2 years of relevant experience.</p><p>Good written and spoken Arabic and English Languages</p>