Production Technician Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p><span>We are looking for a fresh graduate to join the Engineering Department for a&nbsp;</span><b><span>one-year internship</span></b><span>&nbsp;contract under Zain Youth Program.</span></p><br><p><b><span>Job tasks and responsibilities:</span></b></p><br><ul><li><p><span>managing our critical telecommunications infrastructure, including 5G, 4G, 3G, 2G, Fiber Access Network (FTTX), IP and Transport Networks, and other related networks. The successful candidate will possess a strong understanding of networking technologies, protocols, and best practices, along with the ability to collaborate effectively with diverse stakeholders to ensure the smooth operation and performance of our systems.</span></p><br></li><li><p><span>Delivering expert Systems Administration and support services tailored to the engineering, IT, call center, and help desk departments of Zain Jordan, ensuring seamless functionality and performance. Vigilantly monitoring and managing user activities within the system to uphold security and operational standards. Conducting routine health and performance evaluations to swiftly identify and rectify any system or network-related issues, thereby minimizing downtime.</span></p><br></li><li><p><span>Facilitating system updates and configurations while prioritizing the implementation of robust business continuity and disaster recovery strategies to safeguard against potential risks.</span></p><br></li><li><p><span>Implement security measures to protect network integrity and data confidentiality.</span></p><br></li><li><p><span>Stay up to date on emerging technologies and industry trends.</span></p><br></li><li><p><span>Provide technical support to internal users.</span></p><br></li><li><p><span>Collaborate with other engineering teams to ensure seamless network integration.</span></p><br></li></ul> <br> <br><br> What We Need From You <br> <p><span>Bachelor’s degree in</span><span> computer engineering, network engineering, electrical/telecommunication engineering or any related field.</span></p><br><p><b><span>S</span><span>oft skills:</span></b></p><br><ul><li><p><span>Very good English</span></p><br></li><li><p><span>Customer Centricity</span></p><br></li><li><p><span>Innovation</span></p><br></li><li><p><span>Commitment to Excellence</span></p><br><p><b><span>Technical</span><span> skills:</span></b></p><br></li></ul><ul><li><p><span>Analytical Thinking</span></p><br></li><li><p><span>Documenting &amp; Reporting</span></p><br></li><li><p><span>Performance Management</span></p><br></li></ul> <br> <br> </div>

<p><h4>Description</h4> <h4>Key responsibilities</h4> <h4>Technical presales support</h4> <p>Collaborate with sales teams to understand customer business and technical requirements in KSA and UAE.<br> Design and propose suitable technical solutions aligned with customer needs.<br> Prepare technical proposals, solution architectures, and statements of work.<br> Conduct product presentations, demonstrations, and proof-of-concept (POC) sessions.<br> Respond to RFPs, RFIs, and RFQs with technical and functional inputs.<br> Assist in effort estimation, BOM preparation, and solution sizing.</p> <h4>Customer engagement</h4> <p>Participate in customer meetings, workshops, and discovery sessions.<br> Explain technical concepts clearly to both technical and non-technical stakeholders.<br> Build trusted relationships with customers, partners, and internal teams.<br> Address customer technical concerns and provide recommendations.</p> <h4>Solution design & documentation</h4> <p>Prepare high-level and low-level solution designs when required.<br> Create architecture diagrams, implementation approaches, and integration workflows.<br> Ensure proposed solutions follow best practices, scalability, security, and compliance standards.</p> <h4>Collaboration</h4> <p>Coordinate with engineering, delivery, product, and support teams.<br> Work closely with project managers and solution architects during transition to delivery.<br> Support continuous improvement of presales assets, templates, and demo environments.</p> <h4>Market & product knowledge</h4> <p>Stay updated on industry trends, competitor solutions, and emerging technologies.<br> Maintain strong understanding of company products, services, and capabilities.</p> <h4>Required qualifications</h4> <p>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.<br> 3–6 years of experience in presales, solution engineering, systems engineering, or technical consulting.<br> Experience in preparing technical proposals and responding to RFPs.<br> Strong understanding of enterprise IT solutions, cloud technologies, integrations, and software architectures.<br> Excellent communication and presentation skills.<br> Ability to work in a fast-paced, customer-facing environment.</p> <h4>Preferred skills</h4> <p>Experience with cloud platforms such as Azure, AWS, or Google Cloud.<br> Knowledge of APIs, integrations, databases, and enterprise applications.<br> Familiarity with cybersecurity, infrastructure, data, or AI solutions is a plus.<br> Experience with diagramming and documentation tools (Visio, Draw.io, etc.).<br> Relevant technical certifications are advantageous.</p> <h4>Soft skills</h4> <p>Strong analytical and problem-solving abilities.<br> Customer-oriented mindset.<br> Strong teamwork and collaboration skills.<br> Ability to manage multiple opportunities simultaneously.<br> Good negotiation and stakeholder management skills.</p> <h4>KPIs / success metrics</h4> <ul> <li>Quality and timeliness of technical proposals.</li> <li>Win rate contribution.</li> <li>Customer satisfaction during presales engagements.</li> <li>Accuracy of solution sizing and estimations.</li> <li>Number of successful demos and POCs delivered.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>The position is located in the Office of the Special Envoy of the Secretary General for Yemen (OSESGY). The incumbent will be based in Amman, Jordan and will report to the Chief of Unit, Procurement.<br> Responsibilities<br>Within the limits of delegated authority, the Contracts Management Officer will be responsible for performing the following duties: • Plans and manages all contractual aspects of a procurement project; • Establishes and maintain work programme and schedules for on-going contracts and newly planned ones. • Maintains effective relations with contractors and service providers. • Supports the development and implementation of operational plans, standard operating procedures (SOPs), initiatives and projects relating to contract compliance and performance management; • Supports the procurement process including providing input to statement of works/requirements (including articulation of performance standards and Key Performance Indicators), assist in the development of technical evaluation criteria and guidance during contract drafting. • Develops a quality assurance plan to provide a systematic method to evaluate services and products. • Participates in the development of contract risk assessments and risk management plans, including mitigating measures; • Develops contract compliance checklists and implementation plans. • Participates in the assessment of contractor performance, including advice and action to address instances of poor performance and/or non-compliance with contractual obligations. • Oversees the adherence to contractual agreements for material, equipment and production costs, performance requirements and delivery schedules by periodic and ad hoc checks. Recommends amendments and extensions of the contracts and advise affected parties on contractual rights and obligations. • Initiates contract close outs including identifying, documenting and disseminating best practices and lessons learned and securing the final contractor performance assessment. ensure the enforcement of UN contracts in consultation with the Supply Section, Contract Administration Unit at UNHQs, as appropriate, and liaising with other Departments on handling of claims and disputes, demanding specific performance, claiming against warranties, and other contractual remedies; • Supports the Procurement Unit in resolving within the terms and conditions of the contract of conflicts/performance issues arising in cases of poor performance or non-compliance with contractual obligation by either party to the contract; • Drafts relevant audit responses relevant to contract management in the mission or review any other audit responses that may have aspects purporting to the mission contract management; • Maintains electronic and hardcopy files and records to ensure proper accountability; • Implements work program; • Performs other related duties as required.<br> Competencies<br>Professionalism: Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently. Client orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.<br> Education<br>High School diploma or equivalent is required. A first-level university degree in combination with 5 (five) years of qualifying experience may be accepted.<br> Job - Specific Qualification<br>Technical training or vocational certificate in Procurement and/or Contracts Management is desirable. Certificate of completion of CIPS Procurement at level 4 is required. (Certificate of completion to be attached). <br> Work Experience<br>At least ten (10) years of progressively responsible experience in contract/quality administration is required. Experience with regards to supply and management is required. Experience providing services to or in a field operation of the United Nations Common System or a comparable international organization is desirable. A minimum of (10) ten years of progressively responsible experience in supply chain, contract management, and/or procurement of global service contracts or related field, with demonstrated expertise in drawdown, liquidation, closure activities is required. Working experience in ERP system such as SAP (UMOJA) is required. Experience in data analytics is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>Arabic</b>UN Level IUN Level IUN Level IUN Level I<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview or informal interview.<br> Special Notice<br>• This position is temporarily available for 364 days. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. • Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. • This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15. • Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. • Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Please note that pursuant to the Staff selection system policy (ST/AI/2025/2): (1) Applicants for positions in the Field Service category cannot be of the nationality of the country where the position is located, and (2) Applicants for positions in the Professional and higher categories in a mission, field operation, or resident coordinator’s office cannot be of the nationality of the country where the position is located. For currently serving staff of a United Nations Common System organization, only the UN-recognized nationality will be considered for the purposes of these restrictions. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. Please note that pursuant to the Staff selection system policy (ST/AI/2025/2): (1) Applicants for positions in the Field Service category cannot be of the nationality of the country where the position is located, and (2) Applicants for positions in the Professional and higher categories in a mission, field operation, or resident coordinator’s office cannot be of the nationality of the country where the position is located. For currently serving staff of a United Nations Common System organization, only the UN-recognized nationality will be considered for the purposes of these restrictions.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>

</span></i></b></span></span></p> <p align="center" ><span >A leading Industrial Engineering <span >company in Amman<span > is looking to fill the following vacancy:</span></span></span></p> <p align="center" ><b><span ><span >Sales<span > & Projects <span >Engineer</span></span></span></span></b></p> <ul> <li><span >BSc degree in Engineering</span></li> <li><span >Min. 2 - 3 years of experience in industrial sector Sales (Preferably in Furnitures & Wood sales/ Engineering sales/ Projects sales)</span></li> <li><span >Sales Engineering and Technical Support skills, Strong analytical and problem-solving skills</span></li> <li><span >English language Communications abilities, Customer Service expertise, Knowledge of engineering principles and products</span></li> </ul> <p align="center" ><span >Qualified candidates should send their CVs with the job title by e-mail to: <b><a href="mailto:vacancies111@yahoo.com">vacancies111@yahoo.com</a></b><span ></span></span></p>

</span></i></b></span></span></p> <p align="center" ><span >A leading Industrial Engineering <span >company in Amman<span > is looking to fill the following vacancy:</span></span></span></p> <p align="center" ><b><span ><span >Sales<span > Engineer</span></span></span></b></p> <ul> <li><span >BSc degree in Engineering</span></li> <li><span >Min. 2 - 3 years of experience in industrial sector Sales (Preferably in Furnitures & Wood sales/ Engineering sales/ Projects sales)</span></li> <li><span >Sales Engineering and Technical Support skills, Strong analytical and problem-solving skills</span></li> <li><span >English language Communications abilities, Customer Service expertise, Knowledge of engineering principles and products</span></li> </ul> <p align="center" ><span >Qualified candidates should send their CVs with the job title by e-mail to:</span></p> <p align="center" ><b><span ><a href="mailto:vacancies111@yahoo.com"><span >vacancies111@yahoo.com</span></a></span></b><span ></span></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide first-line and second-line (L1/L2) support for banking and business applications, ensuring timely resolution of incidents and service requests. Monitor application health, availability, and performance, proactively identifying and escalating issues when necessary. Troubleshoot application, integration, and data-related issues, ensuring minimal disruption to business operations. Support daily operational activities, including batch processing, job scheduling, and end-of-day (EOD) banking activities. Perform application deployment and configuration activities across development, testing, and production environments under established change procedures. Coordinate with development, infrastructure, database, and vendor teams to investigate and resolve application issues. Maintain accurate incident records, root cause analysis documentation, and support knowledge base articles. Participate in incident, problem, and change management processes in accordance with ITIL best practices. Assist in user acceptance testing (UAT), system upgrades, patch deployments, and release activities. Monitor logs and system alerts, escalating critical issues to senior support staff and management as required. Ensure compliance with internal policies, security standards, audit requirements, and banking regulations. Support business users by providing guidance, training, and timely communication during incidents and service disruptions. Contribute to continuous improvement initiatives to enhance application stability, support processes, and service quality.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>2 5 years of experience in application support, IT operations, or a similar technical support role.</li><li>Experience supporting banking, financial services, or enterprise applications is preferred.</li><li>Familiarity with service management frameworks such as ITIL.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Systems Administrator is responsible for the effective provisioning, installation, configuration, operation, and maintenance of systems hardware, software, and related infrastructure in both Windows and Linux environments. This role ensures that IT systems run efficiently and securely, serving the needs of the organization. The candidate will work with various teams to design and implement solutions that enhance IT service delivery.</p><p><strong>Primary Duties and Responsibilities</strong></p><p><strong>System Administration (Windows &amp; Linux):</strong></p><ul><li>Manage and maintain both Windows Server and Linux environments, ensuring high availability, security, and performance.</li><li>Install, configure, and update server operating systems, applications, and related infrastructure.</li><li>Monitor server health, performance, and security to identify and resolve potential issues.</li><li>Perform system backups, restore operations, and disaster recovery planning.</li><li>Manage user accounts, permissions, and access control on both Windows and Linux systems.</li></ul><p><strong>Security &amp; Compliance:</strong></p><ul><li>Implement and maintain security protocols, patch management, and vulnerability assessments for both environments.</li><li>Ensure systems comply with relevant industry standards and regulations (e.g., SOC2, PCI-DSS , GDPR).</li><li>Administer Active Directory (AD) and domain security policies on Windows systems.</li></ul><p><strong>Networking &amp; Infrastructure:</strong></p><ul><li>Collaborate with network and security teams to optimize system integrations and improve IT infrastructure resilience.</li></ul><p><strong>Automation &amp; Scripting:</strong></p><ul><li>Develop and maintain automation scripts for routine tasks using PowerShell, Bash, Python, or other scripting languages.</li><li>Automate system deployments, monitoring, and updates for both Windows and Linux environments.</li></ul><p><strong>Virtualization &amp; Cloud:</strong></p><ul><li>Manage virtualization platforms such as VMware, Hyper-V, or other hypervisors.</li><li>Support cloud infrastructure (e.g., AWS, Azure) as part of a hybrid environment, managing servers and services deployed in the cloud.</li><li>Migrate workloads between on-premises and cloud platforms when needed.</li></ul><p><strong>Technical Support &amp; Troubleshooting:</strong></p><ul><li>Provide advanced troubleshooting support for system issues, ensuring timely resolution of critical incidents.</li><li>Collaborate with helpdesk and other IT staff to provide technical assistance and training to end-users.</li><li>Document system configurations, procedures, and troubleshooting guides for future reference.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in computer science, Information Technology, or a related field (or equivalent work experience).</li><li>3-5 years of experience as a Systems Administrator or similar role, with experience managing both Windows and Linux environments.</li><li>Strong knowledge of Windows Server (Active Directory, Group Policy, DNS, DHCP) and Linux distributions (Red Hat, Ubuntu, CentOS).</li><li>Proficiency with scripting and automation using PowerShell, Bash, or Python.</li><li>Experience with virtualization technologies (e.g., VMware, Hyper-V).</li><li>Familiarity with cloud environments (AWS, Azure, or GCP).</li><li>Solid understanding of networking concepts and protocols (e.g., TCP/IP, DNS, VPN).</li><li>Relevant certifications are a plus (e.g., Microsoft Certified: Windows Server, CompTIA Linux+, Red Hat Certified System Administrator, AWS Certified SysOps Administrator).</li><li>Requires occasional on-call support for critical system incidents and maintenance during off-hours.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Customer Success Engineer Location: Amman, Jordan Job Type: Full-time About the Job: We're looking for a Customer Success Engineer to become the single named point of contact for a portfolio of brokerage, banking, and financial institution clients. This is not a ticket-closing job. You'll own real client relationships, and your success is measured by how satisfied your clients are, not by how fast you close tickets. The role needs genuine technical depth. You'll triage, investigate, and resolve issues spanning SQL databases, Windows server environments, network communication, and our ZAG Core trading platform. And it needs a customer-success mindset: you build trust, communicate proactively, and grow with the role as our team evolves into a full customer-success function.</p><p>Key Responsibilities:</p><ul><li>Technical resolution</li><li>Triage and classify incoming tickets accurately using an objective impact matrix.</li><li>Troubleshoot and resolve issues across the ZAG Core trading platform, including server-to-server communication, system integrations, SQL/T-SQL databases, and Windows server environments.</li><li>Investigate access control issues between virtual networks and secure systems; support encryption and secure communications configurations.</li><li>Assist in system integrations and deployments, and document troubleshooting steps in the shared knowledge base.</li><li>Escalate to engineering when needed while remaining the ticket owner throughout. Escalation transfers the work, not the accountability.</li><li>Keep your clients informed with regular, structured updates at every stage, even when there's nothing new to report.</li><li>Close every ticket completely and correctly. Quality matters more than speed.</li><li>Customer success &amp; relationship management</li><li>Own the end-to-end relationship for your named client accounts. You are the face of our company to these clients.</li><li>Run regular cadence calls with each client to review open items, share platform updates, and align on expectations.</li><li>Monitor client health: backlog age, reopen rates, and sentiment signals. Raise concerns before they become escalations.</li><li>Drive client retention through consistent, visible value.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What We re Looking For:</h2><ul><li><strong>Required:</strong></li><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>2 - 5 years of experience in Technical Support, Application Support, or a similar customer-facing technical role.</li><li>Strong understanding of Windows OS, system administration, and server configuration.</li><li>Hands-on experience with SQL / T-SQL databases, query writing, and performance troubleshooting.</li><li>Solid grasp of computer science fundamentals: data structures, algorithms, operating systems, and software design.</li><li>Excellent technical problem-solving skills combined with clear, professional written and verbal communication.</li><li><strong>Preferred:</strong></li><li>Familiarity with front-end technologies: PHP, JavaScript, jQuery, Angular, CSS,HTML5, Bootstrap.</li><li>Experience in the fintech, brokerage, or financial services sector.</li><li>Prior exposure to trading platforms, order management systems (OMS), or capital markets back-office systems.</li></ul><p></p></section>

<p>The GIZ Jordan Project <strong>“<em>Digitalisation of TVET in Jordan” </em></strong>is seeking to hire a&nbsp;<strong>“Junior Digitilisation Advisor”</strong>&nbsp;based in Jordan- for full-time base employment.</p> <p><strong>DigiTVET- </strong>Digitilisation of TVET in Jordan” project is part of the TVET portfolio of GIZ Jordan<strong>,</strong>&nbsp;which aims to strengthen the quality and attractiveness of vocational education and training across the country. Working in close partnership with the Ministry of Education<strong>,</strong>&nbsp;public training providers, and civil society organisations, the project focuses on developing standardised procedures for digital TVET and designing inclusive, barrier-free learning methods that improve access for women and marginalised groups. A core element is the capacity building of teaching staff in both digital methods and inclusive, gender-equitable approaches. By combining technical and pedagogical skills development, the project ensures that learning content and platforms are accessible, engaging, and relevant to diverse learners. These efforts contribute to enabling young people — particularly from disadvantaged backgrounds — to acquire the skills needed in the digital age, while supporting companies in accessing a better qualified and digitally competent workforce.</p> <p><strong><u>Qualifications and specialist knowledge</u></strong></p> <ul> <li>University degree in a relevant field (IT/ICT, economics, social sciences or equivalent)</li> <li>At least 2 years of work experience in the field of employment promotion or related areas, e.g. technical and vocational education and training (TVET), private sector development, or in an IT/ICT-related field, preferably in an international context</li> <li>Solid understanding of IT systems and concepts, with the ability to grasp the technical specifics of digitalisation measures</li> <li>Basic experience or knowledge in coordinating digitalisation projects, including working with technical and non-technical stakeholders</li> <li>Fluency in writing, reading and speaking in English and Arabic</li> <li>Strong communication and networking skills</li> </ul> <p><strong><u>Main Responsibilities</u></strong>&nbsp;</p> <ul> <li>Contributes to the development of a framework for immersive technology integration in the Ministry of Education’s vocational technical education (VTE) system, including&nbsp;design and implementation of a pilot phase with immersive learning content.</li> <li>Assists in the digitalisation of administrative assessment procedures, including development of a digital solution in close cooperation with IT specialists.</li> <li>Contributes to the development of digital and AI readiness standards, including&nbsp;design and implementation of a pilot phase to test developed criteria.</li> <li>Supports the digitalisation of quality assurance within the Ministry of Education, including&nbsp;development of a digital solution in close cooperation with IT specialists.</li> <li>Provides technical advice and support to other upcoming digitalisation activities/measures in the project and cluster.</li> <li>Supports the design of digital labour market-oriented teaching and learning offers together with partners from the public sector, private sector and civil society, with a focus on disadvantaged regions and/or groups.</li> <li>Collects and ensures quality of data for monitoring and evaluation of activities within the project.</li> <li>Provides other duties at the request of management, such as organisation and documentation of workshops, simultaneous translations from Arabic to English and vice versa, formulating ToRs, etc.</li> </ul> <p><em>The brief profile is not intended to provide a full and complete description.</em></p> <p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p> <p><em><strong>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</strong></em></p> <p><em><strong>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</strong></em></p> <p><em><strong>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</strong></em></p> <p><em><strong>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</strong></em></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps increase guest and employee satisfaction through effective communications and training.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>OR<br>• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.<br>CORE WORK ACTIVITIES<br>Supporting management of Department Operations and Engineering Budgets<br>• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.<br>• Helps establish priorities for total property maintenance needs.<br>• Supervises the day to day operations of Engineering.<br>• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.<br>• Maintains and operates equipment at optimum effectiveness, efficiency and safety.<br>• Supervises distribution of repair work orders.<br>• Assists in maintaining grounds, meeting rooms, ballrooms, public space, restaurants, property vehicles and recreational facilities as needed.<br>• Acts as technical liaison for all departments in property.<br>• Supervises Engineering in the absence of the Director of Engineering.<br>• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.<br>• Selects and makes purchases of new equipment, supplies, and furnishings.<br>• Inspects and evaluates the physical condition of facilities in order to determine the type of work required.<br>• Manages parts, supplies and equipment inventories effectively by minimizing downtime and maximizing cash flow.<br>• Performs inspections effectively.<br>• Assists in evaluating and implementing new technologies, equipment and supplies.<br>• Assists in establishing and implementing an energy conservation program.<br>Maintaining Engineering Standards<br>• Helps ensure necessary permits and licenses for building and physical plant are obtained and kept current.<br>• Helps ensure regulatory compliance to facility regulations and safety standards.<br>• Ensures compliance with all Engineering departmental policies, standards and procedures.<br>• Ensures all employees have the proper supplies, equipment and uniforms.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Empowers employees to provide excellent customer service.<br>Conducting Human Resources Activities<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Helps train employees in safety procedures.<br>• Assists in training other department employees in fire protection, safety and evacuation procedures.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Assists in performing operational activities as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an Associate Software Engineer to join our dynamic engineering teams and contribute to the development of innovative software solutions. As an Associate Software Engineer, you will work as part of a Scrum team responsible for delivering components of our flagship products and platforms. This entry-level professional position provides an excellent opportunity to develop your technical skills while contributing to meaningful software development projects that impact millions of users globally. Your primary responsibility is to work as a Quality Engineer, focusing on developing regression tests, end-to-end (E2E) tests, and other quality assurance solutions to ensure product reliability and performance.</p><p>How You Will Make an Impact</p><p>As an Associate Software Engineer, you will work in teams responsible for delivering one or more product components across various platforms including research, education, and corporate learning systems. You will be responsible for delivering solid and maintainable software through established good processes while taking ownership over component, product, or project lifecycles. You will provide technical support and assistance to end-users, troubleshoot application issues, and resolve them in a timely manner. Your responsibilities will include documenting and tracking support tickets, escalating unresolved issues following established procedures, and contributing to continuous improvement of support processes and procedures.</p><p>Skills and Qualifications</p><p>Core Technical Skills:</p><ul><li>Excellent knowledge of computer science concepts</li><li>Basic understanding of Java-based development</li><li>Good understanding of client/server applications, relational databases, and web-based application</li><li>What is HTTP and how is it used in client-server communication? Can you explain what happens when you type a URL into a browser? What is the role of a server in a client-server architecture?</li><li>Knowledge of version control systems and collaborative development practices.</li></ul><p>Development Technologies:</p><ul><li>Experience with modern web technologies and frameworks</li><li>Understanding of API development and integration concepts</li><li>Basic knowledge of cloud technologies and deployment practices</li><li>Familiarity with agile development methodologies</li><li>Experience with debugging and problem-solving techniques</li><li>Knowledge of testing principles and quality assurance practices</li></ul><p>Professional Capabilities:</p><ul><li>Strong written and oral communication skills</li><li>Ability to work effectively in team environments</li><li>Willingness to learn new skills and technologies continuously</li><li>Passion for software development with an engineering mindset</li><li>Eagerness to take on new challenges and grow professionally</li><li>Understanding of the value in collaborative work and knowledge sharing.</li></ul><p>Technical Support Skills:</p><ul><li>Ability to provide technical support via ticketing systems, emails, or calls</li><li>Skills in troubleshooting and diagnosing application problems</li><li>Experience with documentation and ticket tracking systems</li><li>Capability to escalate issues appropriately following established procedures</li><li>Ability to educate end-users on effective application usage</li></ul><p>Educational and Experience Requirements:</p><ul><li>Bachelor's degree in Computer Science, Information Technology, Information Systems, or equivalent qualification</li><li>0-12 months of relevant technical experience (internships and projects considered)</li><li>Entry-level position suitable for recent graduates or career changers</li><li>Demonstrated passion for technology and continuous learning</li><li>Strong track record of conscientious, thoughtful work</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Information Systems, or equivalent qualification</li><li>0-12 months of relevant technical experience (internships and projects considered)</li><li>Entry-level position suitable for recent graduates or career changers</li><li>Demonstrated passion for technology and continuous learning</li><li>Strong track record of conscientious, thoughtful work</li><li>Excellent knowledge of computer science concepts</li><li>Basic understanding of Java-based development</li><li>Good understanding of client/server applications, relational databases, and web-based application</li><li>Knowledge of version control systems and collaborative development practices.</li><li>Experience with modern web technologies and frameworks</li><li>Understanding of API development and integration concepts</li><li>Basic knowledge of cloud technologies and deployment practices</li><li>Familiarity with agile development methodologies</li><li>Experience with debugging and problem-solving techniques</li><li>Knowledge of testing principles and quality assurance practices</li><li>Strong written and oral communication skills</li><li>Ability to work effectively in team environments</li><li>Willingness to learn new skills and technologies continuously</li><li>Passion for software development with an engineering mindset</li><li>Eagerness to take on new challenges and grow professionally</li><li>Understanding of the value in collaborative work and knowledge sharing.</li><li>Ability to provide technical support via ticketing systems, emails, or calls</li><li>Skills in troubleshooting and diagnosing application problems</li><li>Experience with documentation and ticket tracking systems</li><li>Capability to escalate issues appropriately following established procedures</li><li>Ability to educate end-users on effective application usage</li></ul><p></p></section>

<p><h4>Description</h4> <p>Open is an AI customer support platform that helps enterprise businesses automate customer interactions at scale. Working at the intersection of software, support operations, and AI, the team focuses on building practical solutions that improve how customers are supported and how internal teams operate.</p> <p>As a CSM (Customer Success Manager), you will play a key role in helping customers adopt the platform successfully and get long-term value from it. This role sits close to both customers and internal teams, with a strong focus on implementation, coordination, and operational clarity. You will help shape a smooth post-sales experience while supporting complex customer needs and ensuring technical and business stakeholders stay aligned.</p> <h4>Responsibilities</h4> <ul> <li>Onboard customers and ensure successful platform implementation, serving as a liaison between customers and engineering.</li> <li>Manage integrations with ticketing systems and workflows, and establish clear work processes.</li> <li>Lead complex technical onboarding involving API integrations, system design, and data migrations.</li> <li>Resolve escalations as primary technical contact, collaborating with engineering to fix bugs.</li> <li>Advise on security protocols, authentication, and infrastructure scaling best practices.</li> <li>Audit usage data to optimize platform performance and identify underutilized features.</li> <li>Translate technical documentation into clear training resources for non-technical teams.</li> <li>Conduct business review health checks to align product performance with client goals.</li> <li>Proactively monitor customer health to prevent churn and identify growth opportunities.</li> <li>Drive account growth by identifying expansion options and secure renewals by demonstrating ROI.</li> <li>Advocate for customers by converting feedback into structured product feature requests.</li> </ul> <h4>Requirements</h4> <ul> <li>3-5 years of Customer Success Manager experience onboarding enterprise customers, managing post-sales relationships in SaaS, working in startup environments, and handling technical integrations with ticketing systems.</li> <li>Experience with CRM tools such as Salesforce or HubSpot, along with workflow automation tools.</li> <li>Experience using AI tools, including prompt engineering and AI-based integrations.</li> <li>Experience with project scoping, structured implementation processes, and creating onboarding playbooks that define clear work processes and workflows.</li> <li>Experience managing senior stakeholders and acting as a bridge between customers and engineering, including coordinating across engineering, support, and product teams.</li> <li>Availability during CET business hours and flexibility to support enterprise customers across different time zones.</li> <li>Bachelor's degree in business, communications, computer science, or a related field is a plus.</li> <li>Domain experience in enterprise SaaS, AI customer support, or support operations is a plus.</li> </ul> <h4>Benefits</h4> <h4>What we offer</h4> <ul> <li>YC-backed with real traction we are in-market, growing, and trusted by enterprise names you know.</li> <li>Outsized career trajectory early team members grow into leadership as we scale globally.</li> <li>Real ownership your work will be seen, felt, and talked about company-wide.</li> <li>High-trust team no politics, no bureaucracy; we move fast and support each other.</li> <li>Competitive compensation top-of-market salary plus equity and full benefits.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br></span><p>Associate - Presales</p><br><br><br>Job Scope <br><p><span>The Associate - Presales supports the Sales team with technical coordination, material preparation, and relationship management for effective pre-sales operations.</span></p><br><br><br>Main Duties and Responsibilities <br><ul> <li>Assist the Sales team by coordinating technical aspects of pre-sales activities;</li> <li>Support the Sales team in responding to customers requests understanding requirements, and tailoring proposals;</li> <li>Support the Presales Engineer in creating demos, proposal documentations, and presentations;</li> <li>Complete required pre-sales documentation in a quick and accurate manner;</li> <li>Provide support to the company partners and customers;</li> <li>Respond to after-hours support queries during assigned rotations and escalate issues if needed.</li> </ul><br><br>Position Requirements <br><br>Education <br><ul> <li>Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, Information Systems, or a related technical discipline.</li> <li>Prefer to have Fundamental certifications such as Microsoft Azure Fundamentals (AZ-900), AWS Cloud Practitioner, Cisco CCNA, IBM, VMware VCTA, Fortinet NSE, or similar are considered a plus.</li> </ul><br><br>Experience <br><ul> <li>Fresh graduate or up to 1 year of experience in Presales, Technical Support, IT Infrastructure, or System Administration.</li> <li>Good understanding of enterprise IT concepts, including networking, virtualization, cloud computing, cybersecurity, storage, or data center technologies.</li> <li>Basic knowledge of one or more leading technology vendors such as IBM, Citrix, VMware, Microsoft, Red Hat, Dell Technologies, HPE, Lenovo, Cisco, Fortinet, or similar is an advantage.</li> <li>Strong analytical and problem-solving skills with the ability to understand customer business and technical requirements.</li> <li>Excellent verbal and written communication skills with confidence in delivering technical presentations.</li> <li>Strong willingness to learn new technologies and build technical expertise through certifications and vendor training.</li> <li>Internship or academic projects related to enterprise infrastructure, cloud, networking, cybersecurity, or digital transformation.</li> </ul> <p>#LI-DNI</p><br> <br><br><br> </div>

<p><h4>Job description</h4> <p><strong>Responsibilities:</strong></p> <ul> <li>Ongoing maintenance and support for the ATM switch and card management systems.</li> <li>Participate in related projects and go through the SDLC phases to create and implement new ATM and card services.</li> <li>Work closely with the business and operations departments for requirements gathering, gap analysis, and BRD reviews.</li> <li>Perform SIT and ensure received deliveries from vendors.</li> <li>Support QC and QA teams to perform test plans and simulate test cases.</li> <li>Work closely with ATM switch and CMS vendors to deploy, implement, and test new services.</li> <li>Test the integration of ATM switch and CMS interfaces and APIs with internal and external parties including local and international schemes.</li> <li>Monitor payment systems and participate in release management activities.</li> <li>Troubleshoot and investigate production issues with internal teams and follow up with vendors for closure.</li> <li>Provide technical support for ATM machines and surrounding systems, including Aptra Vision and Proview.</li> <li>Provide first and second level technical support for other colleagues and departments.</li> <li>Participate in documentation activities, training, and handover for operations departments.</li> </ul> <p><strong>Requirements:</strong></p> <ul> <li>Bachelor’s degree in Computer Science, Computer Engineering, CIS, or any related field.</li> <li>Fresh graduates or one year of experience in the IT field.</li> <li>Good knowledge of Oracle SQL, PL/SQL, and database design.</li> <li>Very good programming skills and knowledge of programming languages such as C, C++, Java, JavaScript, C#, and HTML.</li> <li>Good knowledge of web services, web servers, API deployment, and testing such as REST and SOAP.</li> <li>Basic knowledge of operating systems such as Windows, Unix, and Linux.</li> <li>Good communication and analytical skills.</li> <li>Preferred sound knowledge about fintech, ATM switch, routing, card management, and ATM machines.</li> <li>Ability to work under pressure.</li> <li>Good command of English.</li> </ul></p><p></p>

<p><h4>Job description</h4> <p><strong>Responsibilities:</strong></p> <ul> <li>Ongoing maintenance and support for the ATM switch and card management systems.</li> <li>Participate in related projects and go through the SDLC phases to create and implement new ATM and card services.</li> <li>Work closely with the business and operations departments for requirements gathering, gap analysis, and BRD reviews.</li> <li>Perform SIT and ensure received deliveries from vendors.</li> <li>Support QC and QA teams to perform test plans and simulate test cases.</li> <li>Work closely with ATM switch and CMS vendors to deploy, implement, and test new services.</li> <li>Test the integration of ATM switch and CMS interfaces and APIs with internal and external parties including local and international schemes.</li> <li>Monitor payment systems and participate in release management activities.</li> <li>Troubleshoot and investigate production issues with internal teams and follow up with vendors for closure.</li> <li>Provide technical support for ATM machines and surrounding systems, including Aptra Vision and Proview.</li> <li>Provide first and second level technical support for other colleagues and departments.</li> <li>Participate in documentation activities, training, and handover for operations departments.</li> </ul> <p><strong>Requirements:</strong></p> <ul> <li>Bachelor’s degree in Computer Science, Computer Engineering, CIS, or any related field.</li> <li>Fresh graduates or one year of experience in the IT field.</li> <li>Good knowledge of Oracle SQL, PL/SQL, and database design.</li> <li>Very good programming skills and knowledge of programming languages such as C, C++, Java, JavaScript, C#, and HTML.</li> <li>Good knowledge of web services, web servers, API deployment, and testing such as REST and SOAP.</li> <li>Basic knowledge of operating systems such as Windows, Unix, and Linux.</li> <li>Good communication and analytical skills.</li> <li>Preferred sound knowledge about fintech, ATM switch, routing, card management, and ATM machines.</li> <li>Ability to work under pressure.</li> <li>Good command of English.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Join BlackStone eIT as a Data Engineering lead a talented team of data professionals in our mission to harness the power of data for impactful decision-making.<br> In this role, you will oversee the design, development, and enhancement of our data infrastructure, ensuring it aligns with the company's strategic goals.<br> You will also collaborate closely with various departments to identify data needs and implement effective data management solutions.<br> As a Data Engineering Manager, you will be instrumental in driving best practices in data engineering and fostering a culture of innovation within your team.<br> Responsibilities Manage and lead the data engineering team, providing guidance, mentorship, and support in their professional growth Design and implement scalable data solutions to meet business needs Collaborate with cross-functional teams to identify and prioritize data initiatives Oversee the development and maintenance of data pipelines, ensuring optimal data quality and accessibility Implement policies and procedures for data governance, security, and compliance Monitor and optimize data performance, reliability, and efficiency Stay abreast of industry trends and advancements in data engineering methodologies Facilitate clear communication of data strategy and project updates to stakeholders Bachelor's or Master's degree in Computer Science, Data Science, or a related field At least 7 years of experience in data engineering, with a minimum of 3 years in a managerial role Strong proficiency in data engineering tools and technologies, including ETL frameworks, SQL, and NoSQL databases Experience with cloud platforms (AWS, Azure, or GCP) and big data technologies (Hadoop, Spark) Excellent project management skills, with the ability to prioritize and manage multiple projects simultaneously Strong leadership skills with demonstrated experience in building and mentoring high-performing teams Excellent analytical and problem-solving abilities Strong communication skills, with the ability to convey complex data concepts to technical and non-technical stakeholders Knowledge of data governance and compliance standard</span> </div>

<p><u>AMR Technical Officer</u></p> <p><u>Job Summary:</u>&nbsp;</p> <p>The AMR Technical Officer will support the day-to-day implementation of antimicrobial&nbsp;resistance&nbsp;activities under the STRIDES Jordan Activity. Working under the supervision of the AMR &amp; IPC Advisor, the&nbsp;Antimicrobial Resistance&nbsp;Technical Officer will provide technical and operational support across AMR workstreams,&nbsp;assist&nbsp;in the development of AMR-related tools and materials, and coordinate with government counterparts and implementing partners as directed. The position contributes to AMR surveillance strengthening, capacity building, donor reporting, and workplan tracking, and ensures project activities are implemented in alignment with international best practices and Jordan’s National Action Plan on AMR.&nbsp;</p> <p>&nbsp;</p> <p><u>Accountabilities:</u>&nbsp;</p> <ul> <li>Provides technical support for the implementation of AMR activities in alignment with Jordan’s National Action Plan on AMR and relevant national guidelines.&nbsp;</li> </ul> <ul> <li>Supports strengthening of AMR surveillance systems, including data collection, analysis, and reporting at the facility and national levels.&nbsp;</li> </ul> <ul> <li>Assists&nbsp;in the development and dissemination of AMR-related tools, guidelines, training materials, and technical briefs.&nbsp;</li> </ul> <ul> <li>Monitors and&nbsp;maintains&nbsp;AMR project protocols, instruments, data sets, manuals, and training materials.&nbsp;</li> </ul> <ul> <li>Conducts&nbsp;searches&nbsp;of&nbsp;published literature on evolving issues in AMR, antimicrobial stewardship, and related public health areas.&nbsp;</li> </ul> <ul> <li>Responds to technical requests and inquiries from internal and external staff related to AMR activities.&nbsp;</li> </ul> <ul> <li>Supports implementation of AMR activities under the STRIDES Jordan workplan and tracks delivery of outputs against agreed timelines.&nbsp;</li> </ul> <ul> <li>Ensures AMR technical implementation is consistent with best practices and meets donor contractual obligations.&nbsp;</li> </ul> <ul> <li>Supports engagement with the Ministry of Health and relevant government entities on AMR surveillance and stewardship activities, as directed by the AMR &amp; IPC Advisor.&nbsp;</li> </ul> <ul> <li>Coordinates with operations and finance teams to support&nbsp;timely&nbsp;and on-budget implementation of AMR activities.&nbsp;</li> </ul> <ul> <li>Drafts AMR technical progress reports and contributes to all donor reporting requirements.&nbsp;</li> </ul> <ul> <li>Prepares and delivers presentations on AMR progress to the project team and relevant stakeholders.&nbsp;</li> </ul> <ul> <li>Contributes to the development and review of annual workplans and AMR technical deliverables.&nbsp;</li> </ul> <ul> <li>Assists&nbsp;with the development of proposals and AMR technical design documents, based on direction from technical leadership.&nbsp;</li> </ul> <p><u>.Applied&nbsp;Knowledge &amp; Skills:</u>&nbsp;&nbsp;</p> <ul> <li>Working knowledge of AMR,&nbsp;antimicrobial susceptibility testing (AST) and AMR diagnostics,&nbsp;antimicrobial stewardship, and related public health areas, including familiarity with the Global Action Plan on AMR and WHO AMR core components.&nbsp;</li> </ul> <ul> <li>Understanding of Jordan’s public health system, national AMR landscape, and relevant government structures is an advantage.&nbsp;</li> </ul> <ul> <li>Experience supporting AMR programs and government counterparts in Jordan or the broader MENA region preferred.&nbsp;</li> </ul> <ul> <li>Professional&nbsp;proficiency&nbsp;in both Arabic and English, written and verbal, is&nbsp;required.&nbsp;</li> </ul> <ul> <li>Strong organizational and analytical skills, with&nbsp;ability&nbsp;to manage multiple tasks and meet deadlines.&nbsp;</li> </ul> <ul> <li>Proficiency&nbsp;in MS Office and relevant data management tools.&nbsp;</li> </ul> <ul> <li>Ability to analyze and interpret AMR&nbsp;laboratory and surveillance&nbsp;data,&nbsp;identify&nbsp;errors, and prepare clear and&nbsp;accurate&nbsp;reports.&nbsp;</li> </ul> <p>&nbsp;</p> <p><u>Supervision Given/Received:</u>&nbsp;&nbsp;</p> <ul> <li>Reports to the AMR &amp; IPC Advisor.&nbsp;</li> </ul> <ul> <li>Has no formal supervisory responsibility; may provide guidance to junior or support staff.&nbsp;</li> </ul> <p>&nbsp;</p> <p><u>Education:&nbsp;</u>&nbsp;&nbsp;</p> <ul> <li>Bachelor’s degree or&nbsp;its international&nbsp;equivalent in Microbiology, Public Health, Laboratory Sciences, Pharmacy, or&nbsp;a related&nbsp;field.&nbsp;</li> </ul> <p>&nbsp;</p> <p><u>Experience</u>&nbsp;&nbsp;</p> <ul> <li>Minimum&nbsp;4+ years of relevant experience in AMR, microbiology, antimicrobial stewardship, or&nbsp;a related&nbsp;public health field.&nbsp;</li> </ul> <ul> <li>Experience providing technical support to AMR or health security programs in Jordan or the MENA region preferred.&nbsp;</li> </ul> <ul> <li>Prior work experience in a non-governmental organization, government agency, or private organization&nbsp;operating&nbsp;in the public health or global health security space.&nbsp;</li> </ul> <ul> <li>Professional&nbsp;proficiency&nbsp;in both<strong>&nbsp;Arabic and English</strong>, written and verbal, is&nbsp;required</li> </ul> <p>This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.</p> <p>FHI 360 is an <a href="http://www.fhi360.org/careers/eeo">equal opportunity and affirmative action employer</a> whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.</p> <p>Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.</p> <p>FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.</p> <p><strong>FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment&nbsp; process. If you have questions or concerns about correspondence from us, please email <a href="mailto:CareerCenterSupport@fhi360.org">CareerCenterSupport@fhi360.org</a>.</strong><br> <br> FHI 360 fosters the strength and health of its workforce through a&nbsp;<a href="https://www.fhi360.org/node/689">competitive benefits package</a>, professional development&nbsp;and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.</p> <p>&nbsp;</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Purpose The Go-to-Market Specialist – Services is responsible for driving new business growth by identifying, engaging, and converting new logos and new partners into clients across Arabic.<br>AI Group's Enterprise Services portfolio, spanning Tarjama LSP, Content Lab, and Ureed.<br> The role is a hunter-focused business development position, responsible for proactively prospecting assigned target accounts, understanding their business and language-service requirements, identifying opportunities, developing tailored approaches, and driving opportunities through to successful closure.<br> The position requires a highly driven and resilient individual who thrives in a target-oriented environment, can operate effectively under pressure and ambiguity, and is motivated by winning new business.<br> The role will also leverage strategic partnerships and internal stakeholders where appropriate to accelerate market access and deal closure.<br> The role covers the UAE market and spans three service lines sold consultatively and in combination rather than as siloed, single-product pitches: LSP (Editorial Translation, Media Translation- subtitling, dubbing, video editing, Staffing, Data Services), Ureed Secondments (Tech and Linguist placements), and Content Lab (Events, Talent Sourcing, Social Media Management, Strategy, Tech, Design/Branding, and Content).<br> Duties &amp; Responsibilities New Logo Acquisition Own the acquisition of new logos within assigned markets, segments, and accounts.<br> Develop and execute account-specific approaches to penetrate target organizations and establish new commercial relationships.<br> Build and maintain a healthy pipeline of qualified prospects and opportunities.<br> Consistently work toward and achieve assigned business development and revenue targets.<br> Identify decision-makers, influencers, buying centers, and potential entry points within target organizations.<br> Apply structured, disciplined opportunity qualification (e.<br>g., MEDDPICC or equivalent), qualifying in and disqualifying out target accounts and opportunities with equal rigor.<br> Account Research &amp; Go-to-Market Planning Take full ownership of assigned target accounts and conduct comprehensive A-Z account research.<br> Develop a strong understanding of each target account, including: Business model and strategic priorities Products and services Geographic footprint Target customers Growth plans Existing language and localization requirements Current or potential LSP providers Procurement and decision-making structures Key stakeholders and decision-makers Potential business pain points and opportunities Translate assigned accounts into actionable accounts penetration and go-to-market strategies.<br> Identify where the company's LSP, Ureed Secondments, and Content Lab portfolio can create measurable value for each target account.<br> Build and maintain account plans and stakeholder maps for a defined target account list.<br> Prospecting &amp; Business Development Conduct proactive outbound prospecting through multiple channels, including physical meetings, calls, email, LinkedIn, networking, events, referrals, and industry connections.<br> Generate new meetings and business opportunities through structured and persistent prospecting.<br> Qualify opportunities based on business need, commercial potential, buying authority, timing, and fit.<br> Maintain consistent prospecting activity and pipeline generation.<br> Generate and co-develop pipeline together with Marketing through account-based marketing (ABM) efforts.<br> Generate and manage pipeline in partnership with the company's channel and partner ecosystem.<br> Consultative Selling &amp; Deal Closure Understand client requirements and position relevant LSP, Ureed Secondments, or Content Lab services accordingly.<br> Develop compelling commercial propositions, proposals, and presentations in collaboration with relevant internal teams.<br> Lead commercial discussions, negotiations, and deal progression.<br> Own opportunities from initial prospecting through qualification, proposal, negotiation, and closure.<br> Close deals directly or indirectly through strategic partnerships and channel relationships.<br> Leverage partnerships to access new markets, accounts, and opportunities.<br> Identify opportunities to expand the scope of an initial engagement into broader LSP service offerings.<br> Respond to and win structured bids/RFPs, particularly government-driven, while building deliberate repeat-cadence pipeline rather than relying on one-off project wins.<br> Define and articulate quantified ROI/business cases for prospective clients.<br> CRM, Pipeline &amp; Reporting Maintain accurate and up-to-date records of prospects, activities, opportunities, and deal stages in the CRM.<br> Provide regular visibility on pipeline value, forecast, conversion rates, activities, and expected closures.<br> Ensure disciplined follow-up and progression of opportunities.<br> Analyze pipeline performance and continuously improve prospecting and conversion approaches.<br> Support win-back efforts on lapsed or lost accounts as a distinct, tracked motion.<br> Cross-Functional Collaboration Work closely with the Production, Marketing and other relevant functions to ensure commercial commitments are realistic and deliverable.<br> Coordinate internally to develop customized solutions and proposals for prospects.<br> Ensure a smooth transition from closed opportunity to implementation and account ownership.<br> Networking and Industry Engagement: Attend industry conferences and events in the industry to promote the organization and network with potential clients and partners.<br> Lead prospecting at industry exhibitions and events, including job fairs relevant to staffing and secondments, using a pre-built target list.<br> Develop and maintain client relationships, expectations &amp; satisfaction.<br> Conduct regular in-person meetings with clients and stakeholders in the local market to strengthen relationships.<br> Education, Experience &amp; Qualifications A bachelor’s degree in business management or any related field is preferable.<br> 4–7 years of proven experience in business development, new business sales, or hunting roles.<br> Background in multi-product/portfolio selling (e.<br>g., agency, staffing, LSP, or professional services environments) is a strong advantage; a consulting background is a plus.<br> A good understanding of Language and Translation services and the challenges faced within the specific market sectors.<br> Previous experience working within an agency environment is highly preferred, particularly within language services, localization, media, creative, marketing, content, or related B2B services.<br> Demonstrated track record of acquiring new clients and closing B2B deals.<br> Experience managing a defined target-account list and developing account penetration strategies.<br> Excellent prospecting, networking, negotiation, and closing skills.<br> Comfortable with mixed-cycle selling - short-cycle, longer-cycle, and bid-driven — within the same book of business.<br> Demonstrated, verifiable experience building pipeline from zero, rather than managing or inheriting an existing book.<br> Strong commercial acumen and ability to identify revenue opportunities.<br> Excellent account research and business intelligence skills.<br> Ability to understand client needs and translate them into relevant LSP solutions.<br> Strong communication, presentation, and influencing skills.<br> Ability to work under pressure and meet tight deadlines.<br> Highly target-driven and comfortable working with ambitious sales targets.<br> Resilient, persistent, and able to handle rejection and setbacks.<br> Excellent level of proficiency with MS Office Project, Excel, Visio, PowerPoint, and SharePoint.<br> Excellent command of both spoken and written English.<br> Willingness to travel approximately 25–50% to UAE, typically involving one to two business trips per month, depending on business requirements.<br> Behavioral Competencies Adaptability Problem Solving Initiative Team Oriented Ability to work under pressure Technical Competencies Business Acumen (DDU)/Deals Management Negotiation Customer Relationship Management Proposal Writing Presentation Skills CRM &amp; Sales Tools Bid/RFP Management ROI &amp; Business Case Development</span> </div>

<p>We are growing our engineering team and are looking for a technically strong Engineering Manager to lead one of our delivery teams. This is a delivery-focused leadership role: your job is to turn a cross-functional roadmap into shipped, high-quality software on a predictable cadence, while providing the technical insight and guidance needed to keep delivery pragmatic, reliable, and well-executed. The team has two clear areas of ownership. First, the Hotels domain, the guest-facing and hotel-operations features that serve our enterprise hotel customers, from in-room and on-property ordering through to stay-management and guest-services capabilities. Second, third-party integrations such as POS's (Point of Sale), PMS (Property Management System), payment gateways, and loyalty connections that the Hotels business depends on, where you own the technical relationship end-to-end. You own the throughput, quality, and getting integration-heavy work delivered efficiently. This role reports to the Engineering Director.</p><p>Your mission</p><p>You own the delivery health of your squad end-to-end. You take a mixed backlog of integration, platform, and product work and ship it predictably, at high quality, with the dependencies managed and the risks surfaced early.</p><p>Key responsibilities</p><ul><li>Manage a team of full stack engineers, actively drive their growth, performance, and engagement. Mobile engineers are a possibility as well.</li><li>Turn quarterly roadmaps into a realistic delivery plan, track progress, and report status with metrics against company goals.</li><li>Run tight agile processes and continuously improve them based on delivery metrics.</li><li>Manage dependencies across different domains, with external integration partners, escalating and resolving blockers early (e.g. with POS systems etc.).</li><li>Review RFCs and technical proposals, providing feedback on design, scalability, security, and integration risk, and helping the team converge on sound decisions before things enter a delivery commitment.</li><li>Lead technical discussions with third-party integration partners, translating between partner APIs and constraints and wi-Q's architecture, and owning the technical feasibility view in those conversations.</li><li>Improve engineering process and delivery metrics (for example cycle time, deployment frequency, change-failure rate, and defect escape rate), and use them to drive decisions.</li><li>Uphold security and compliance obligations relevant to the team's work (e.g. PCI DSS etc.), embedding them into how the squad builds rather than treating them as an afterthought.</li><li>Draft and track team OKRs and engineering KPIs (e.g. DORA); when the team is off track, show what is being done about it.</li><li>Coordinate across Product, Customer Success, DevOps, and the Foodics counterparts to deliver shared goals.</li></ul><p>What success looks like (first 6-12 months)</p><ul><li>The team has a predictable delivery cadence, with sprint and quarterly commitments met at a consistent and improving hit rate.</li><li>Cross-team and third-party dependencies are visible and managed early, so the squad is rarely blocked and rarely blocks others.</li><li>Release quality is measurably higher: fewer escaped defects and a faster, safer path from merge to production.</li><li>Delivery from the team contributes directly to improving TTV for new customer go-lives and to protecting NRR through platform stability.</li><li>The team is fully staffed, ramped, and retained, with a clear working model and a healthy engagement signal.</li><li>Product, Commercial, and Customer Success stakeholders trust the team's estimates, status, and risk flags.</li></ul><p>Your skills</p><ul><li>Demonstrated experience managing a team of software engineers, with a track record of delivering on commitments predictably.</li><li>Strong command of agile and lean delivery practices (sprints, kanban, estimation, refinement) and the maturity to adapt process to context rather than apply it dogmatically.</li><li>Proven ability to manage dependencies and coordinate delivery across multiple teams and external partners.</li><li>Technically strong: able to review RFCs and technical proposals critically, reason about architecture, scalability, and integration risk, scope engineering spikes, and hold your own in technical discussions with engineers and third-party partners.</li><li>Fluency with delivery and quality metrics, and the discipline to lead with data over anecdote.</li><li>Excellent written and verbal communication in English; able to lead with the conclusion, be concise, and be specific about blockers and decisions needed.</li><li>Ability to translate technical concepts into easily digestible language for non-technical business stakeholders.</li><li>Experience operating in multi-market or multi-region environments, ideally with distributed and remote teams.</li><li>Comfortable in a fast-moving scale-up where priorities shift and ambiguity is normal.</li></ul><p>Nice-to-haves</p><ul><li>Experience in B2B SaaS with high-volume B2C traffic patterns.</li><li>Background in hospitality-tech, food and beverage, payments, or last-mile delivery.</li><li>Working knowledge of our stack: Google Cloud Platform (GCP), Kubernetes, GitHub, PHP/Symfony, NodeJS, Typescript, and a mobile stack (Capacitor, Ionic, or React Native).</li><li>Familiarity with integrating third-party systems (POS, PMS, payment gateways, delivery aggregators) and the reliability challenges they bring.</li><li>Experience hiring and scaling engineering teams in the MENA region.</li><li>BSc or MSc degree (or equivalent experience).</li></ul><p>What we offer</p><ul><li>Curated career progression planning with formal yearly reviews and informal check-ins along the way.</li><li>Encouragement to grow into a Feature Development Lead.</li><li>A competitive salary.</li><li>Ample time to learn new concepts - including paid development and business-related conferences.</li><li>Fully remote working, no commuting expenses.</li><li>Flexible work hours. We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.</li><li>25 days holiday (plus bank holidays), with an additional day per year of service.</li><li>Regular all-company socials and quarterly team socials.</li><li>A team that genuinely likes learning and shipping together.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Demonstrated experience managing a team of software engineers, with a track record of delivering on commitments predictably.</li><li>Strong command of agile and lean delivery practices (sprints, kanban, estimation, refinement) and the maturity to adapt process to context rather than apply it dogmatically.</li><li>Proven ability to manage dependencies and coordinate delivery across multiple teams and external partners.</li><li>Technically strong: able to review RFCs and technical proposals critically, reason about architecture, scalability, and integration risk, scope engineering spikes, and hold your own in technical discussions with engineers and third-party partners.</li><li>Fluency with delivery and quality metrics, and the discipline to lead with data over anecdote.</li><li>Excellent written and verbal communication in English; able to lead with the conclusion, be concise, and be specific about blockers and decisions needed.</li><li>Ability to translate technical concepts into easily digestible language for non-technical business stakeholders.</li><li>Experience operating in multi-market or multi-region environments, ideally with distributed and remote teams.</li><li>Comfortable in a fast-moving scale-up where priorities shift and ambiguity is normal.</li><li>Experience in B2B SaaS with high-volume B2C traffic patterns.</li><li>Background in hospitality-tech, food and beverage, payments, or last-mile delivery.</li><li>Working knowledge of our stack: Google Cloud Platform (GCP), Kubernetes, GitHub, PHP/Symfony, NodeJS, Typescript, and a mobile stack (Capacitor, Ionic, or React Native).</li><li>Familiarity with integrating third-party systems (POS, PMS, payment gateways, delivery aggregators) and the reliability challenges they bring.</li><li>Experience hiring and scaling engineering teams in the MENA region.</li><li>BSc or MSc degree (or equivalent experience).</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Date Posted:</b></p><br><br>2026-07-08&amp;#xa;&amp;#xa;<p><b>Country:</b></p><br><br>Jordan&amp;#xa;&amp;#xa;<p><b>Location:</b></p><br><br>JO-AM-AMMAN-183 ~ 183 Saqra Complex A ~ ARMADA TWR, Armada Tower, Arar Mustafa Wahbi Al Tal St., 1st Floor, Office 204 (External Site)&amp;#xa;&amp;#xa;<p><b>Position Role Type:</b></p><br><br>Unspecified<br><br><p>The Pratt &amp; Whitney Customer Business organization has an exciting opportunity for a Field Service Representative (FSR) located at our Amman, Jordan field service office serving our customer Royal Jordanian and other regional customers. This position provides on-wing support for our customer and requires both technical expertise and the ability to build strong customer relationships. We are searching for a highly motivated and qualified individual to bolster the world class customer support we currently provide.</p><br><br><p>The position reports to the Customer Fleet Director, Middle East. This team interfaces with the customer powerplant engineering team, Customer Technical Service (CTS), and other responsible P&amp;W organizations to ensure customer operations are supported smoothly. This is accomplished by providing the customer with access to the right tools and organizations within Pratt &amp; Whitney for items such as engine troubleshooting, warranty claims, spare parts and repairs, spare engine allocations, MRO shops, and sales. The FSR also is the point of contact for internal departments to understand what is happening with the customer, using P&amp;W tools daily such as Engine Wise Connect, EData+, and MS Dynamics.</p><br><br><br><p><b>Key responsibilities: </b></p><br><br><p><i><u>Technical in nature</u></i></p><br><br><ul><li>Provide the assigned customer(s) with technical and operational program support for various engine groups. This individual will be responsible for coordinating and managing on-wing operational issues, customer concerns, and provide 24-hour comprehensive technical support and customer assistance. A solid working knowledge of aviation gas turbine engines, along with troubleshooting expertise, are the key responsibilities.</li><li>Team player, able to take and give direction to expeditiously solve Customer issues</li><li>Effectively communicate in real time, both clearly and concisely, and in all forms</li><li>Ability to collaborate with other Field Representatives to advance solutions</li><li>Contributes to the business by applying knowledge and skills in multiple functional areas</li><li>The individual is expected to always “go beyond”, as PW customers depend on this level of service to achieve mutual success</li></ul><p><i><u>Customer relationship</u></i></p><br><br><ul><li>Operator’s first contact to address all technical and business concerns. The individual must be able to work with a full spectrum of an airline company’s staff, interfacing frequently with all customer employees, from Executives to Line Technicians. The individual should be comfortable representing Pratt &amp; Whitney at key customer meetings.</li></ul><p><i><u>Ability to work independently</u></i></p><br><br><ul><li>This position requires 24/7 accessibility for the customer and will rely heavily on troubleshooting abilities with minimal supervision. Candidate must also collaborate with the P&amp;W Hartford CFTs, CTS, and P&amp;W colleagues to provide real time information to understand fleet risk. A successful candidate for this role needs to maintain a positive, empathetic, and engaging professional attitude toward customers and colleagues always.</li></ul><br><p><b><u>Experience/Qualifications</u></b></p><br><br><p><i><u>Basic Qualifications:</u></i></p><br><br><ul><li>Demonstrated technical proficiency with jet engine technical data</li><li>Associate’s degree in aviation related field, with aminimum 7 years of experience with commercial / military aircraft engines and directly working with / for airline customers, OR</li><li>Bachelor’s degree in engineering or aviation related field or equivalent, with a minimum of 5 years of experience with maintaining commercial / military aircraft engines and directly working with/for airline customers,&nbsp;OR</li><li>A master’s degree with 3 years of experience with maintaining commercial aircraft engines and directly working with / for airline customers</li><li>Experience in an external facing role</li><li>Demonstrated written and verbal communication skills</li></ul><p><i><u>Preferred Qualifications a plus: </u></i></p><br><br><ul><li>Familiarity with Airbus A320 aircraft manuals and OEM engine manuals</li><li>Familiarity with P&amp;W Geared Turbofan engine</li><li>Previously held part 147 aviation maintenance A&amp;P license or similar aircraft engine mechanic experience</li></ul><br><p>This position is located onsite at a P&amp;W customer location. The candidate must be Jordanian national and not requiring any work authorization. Travel up to 20%. After hours onsite support may be required to support airline maintenance windows. The FSR is typically on call outside of core business hours with the support of P&amp;W help desk, CTS, and the Customer Fleet Director.</p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p>Click on this link to read the Policy and Terms</p><br><br><br><br><p><span><i>RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. </i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div>