Production Technician Jobs

<p><h4>Position summary</h4> <p>Assist in the management of rooms inventory to maximize cluster rooms revenue as well as maintain accurate reservation system information. Assist in the preparation of the agenda and other supporting documents for sales strategy meetings. Assist in managing room authorizations, rates, and restrictions, including communicating with rate restrictions and strategy to properties. Assist with account diagnostics and monitoring transient and group inventory to ensure straight-line availability. Assist in the implementation of hotel sales strategies in the reservation and inventory systems. Escalate technical questions relating to the reservations and property management systems to the correct support desk in a timely manner. Monitor the compliance with and participation in company promotions and eCommerce channels.</p> <p>Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<p><h4>Description</h4> <p>Lead end-to-end delivery of Microsoft infrastructure services including deployment, support, optimization, and migration projects.</p> <p>Serve as the technical escalation point for complex issues across Exchange, Active Directory, SQL Server, and Windows Server environments.</p> <p>Maintain hands-on involvement in on-premise server environments, including troubleshooting, configuration, and performance optimization.</p> <p>Design and execute migration strategies (on-prem to on-prem, on-prem to hybrid/cloud) with minimal service disruption.</p> <h4>Microsoft platform expertise</h4> <p>Architect, deploy, and support:</p> <ul> <li>Microsoft Exchange (on-prem and hybrid)</li> <li>Active Directory, Group Policy, DNS, DHCP</li> <li>SQL Server (installation, configuration, maintenance, and performance tuning)</li> </ul> <p>Ensure systems are secure, scalable, and aligned with Microsoft best practices.</p> <h4>Required qualifications & experience</h4> <h4>Mandatory experience</h4> <p>Minimum 6-7 years of hands-on experience in Microsoft enterprise technologies.</p> <p>Deep expertise in:</p> <ul> <li>Microsoft Exchange (setup, support, troubleshooting, and migration)</li> <li>Active Directory (design, administration, and recovery)</li> <li>SQL Server (installation, configuration, support)</li> </ul> <p>Strong on-premise server experience — hands-on exposure is mandatory.</p> <p>Proven experience delivering and supporting enterprise-scale environments.</p></p><p></p>

<p><h4>Description</h4> <p>Lead end-to-end delivery of Microsoft infrastructure services including deployment, support, optimization, and migration projects.</p> <p>Serve as the technical escalation point for complex issues across Exchange, Active Directory, SQL Server, and Windows Server environments.</p> <p>Maintain hands-on involvement in on-premise server environments, including troubleshooting, configuration, and performance optimization.</p> <p>Design and execute migration strategies (on-prem to on-prem, on-prem to hybrid/cloud) with minimal service disruption.</p> <h4>Microsoft platform expertise</h4> <p>Architect, deploy, and support:</p> <ul> <li>Microsoft Exchange (on-prem and hybrid)</li> <li>Active Directory, Group Policy, DNS, DHCP</li> <li>SQL Server (installation, configuration, maintenance, and performance tuning)</li> </ul> <p>Ensure systems are secure, scalable, and aligned with Microsoft best practices.</p> <h4>Required qualifications & experience</h4> <h4>Mandatory experience</h4> <p>Minimum 6-7 years of hands-on experience in Microsoft enterprise technologies.</p> <p>Deep expertise in:</p> <ul> <li>Microsoft Exchange (setup, support, troubleshooting, and migration)</li> <li>Active Directory (design, administration, and recovery)</li> <li>SQL Server (installation, configuration, support)</li> </ul> <p>Strong on-premise server experience — hands-on exposure is mandatory.</p> <p>Proven experience delivering and supporting enterprise-scale environments.</p></p><p></p>

<p>Behind every tender submitted on time and every visiting principal who leaves impressed, there's someone who made the day run. An engineering and contracting company with head offices in Amman is looking for that person.</p> <p><strong>THE ROLE</strong></p> <ul> <li>Be the first voice and face of the company: welcome visitors, handle calls and mail, and keep the front office presentable and stocked.</li> <li>Prepare, format and proof correspondence, reports, tender documents and presentations - in English and Arabic.</li> <li>Keep senior management's calendars, appointments and deadlines under control; coordinate meetings and take crisp minutes.</li> <li>Arrange travel, accommodation and visas for the team and visiting principals; plan internal and client events.</li> <li>Own the filing systems, records and databases so the right document is always one search away.</li> <li>Keep information moving between departments, clients and suppliers — accurately and discreetly.</li> </ul> <p><strong>REQUIREMENTS</strong></p> <ul> <li>Bachelor’s degree in business administration, Management, Languages, IT, or a related field.</li> <li>Fresh graduate or up to 3 years of experience as an administrative assistant, executive secretary or receptionist.</li> <li>Excellent written and spoken English - flawless spelling, grammar, and tone in business correspondence.</li> <li>Confident with MS Office (Word, Excel, Outlook, PowerPoint) and office equipment; fast, accurate typing.</li> <li>Professional presence and a genuine service attitude with guests, callers and colleagues.</li> </ul> <p><strong>KEY COMPETENCIES</strong></p> <p>Attention to detail · Planning and organizing · Time management · Clear verbal and written communication · Confidentiality and discretion · Customer-service orientation · Initiative · Reliability · Ability to work under pressure</p> <p>&nbsp;</p> <p><strong>WHY US</strong></p> <p>A long-established engineering firm serving Jordan's heavy industry - where a well-run office is not a back-office function but part of how we win work. You'll work directly with senior management, learn how a technical business operates, and grow with it.</p>

<p><b>POSITION PROFILE</b></p><p>Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH’s Shelter and Site Management assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. The primary assessment sitting under the SAO will be the Comprehensive Shelter Needs Assessment and associated Joint Analysis Workshop. Additionally, targeted assessments are expected to be developed and implemented throughout the contracted period. Extensive external coordination is expected, both in facilitating the assessment and positioning IMPACT within the newly forming Shelter, Land and Sites cluster.</p><p><br></p><p>This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings.</p><p><br></p><p>RESPONSIBILITIES</p><p>The Senior Assessment Officer’s responsibilities include:</p><p><br></p><p>PROJECT/RESEARCH CYCLE MANAGEMENT</p><p><br></p><p>Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines.</p><p>Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis.</p><p>Collaborating with other members of the IMPACT Shelter and Sites team and ensuring alignment and efficiency between team activities and outputs.</p><p>CONTEXTUAL UNDERSTANDING</p><p><br></p><p>Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives.</p><p>Keeping up to date with the shifting oPt context, especially around the Shelter, Land and Sites cluster merge.</p><p>RESEARCH AND TECHNICAL SKILLS</p><p><br></p><p>Develop and implement specific Sites and Shelter based assessments. The candidate should have a technical interest in research development on areas relating to shelter vulnerability, displaced person vulnerabilities, site management (including site profiling, site community engagement, site care and maintenance)</p><p>Comprehensive secondary data review for triangulating relevant assessment data</p><p>Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials.</p><p>Analysis of the collected data and drafting of the relevant outputs (i.e., shelter vulnerability reporting).</p><p>Experience working with qualitative assessments would be an advantage</p><p>Experience in attending and/or facilitating joint analysis workshops (e.g. IPC) would be an advantage</p><p>STAFF MANAGEMENT AND TRAINING</p><p><br></p><p>Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners.</p><p>Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience).</p><p>Providing day-to-day direct and indirect management of the research team within their workstream.</p><p>COORDINATION</p><p>Internal Coordination</p><p><br></p><p>Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas;</p><p>Coordinating with research units and teams to move forward or improve aspects of the research cycle;</p><p>Supporting senior management with designing, planning, and implementing strategies, and objectives.</p><p>External Coordination</p><p><br></p><p>Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs.</p><p>Directly engaging with the Site Management Cluster, Shelter Cluster, and newly forming Shelter, Land and Sites cluster to inform their assessment activities.</p><p>Leading on external engagement related to project implementation and analytical research findings as necessary.</p><p>Where necessary, leading on Joint Analysis Workshops between IMPACT and partner organisations,</p><p>The Senior Assessment Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners or collected during his/her assignment with IMPACT.</p><p><br></p><p>REQUIREMENTS</p><p>Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</p><p>Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</p><p>Sampling and statistical skills experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential</p><p>Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</p><p>Thematic experience Prior experience with Sites and Shelter research, or related professional experience, is required;</p><p>Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required;</p><p>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</p><p>Academic qualifications Excellent academic qualifications, including a master’s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</p><p>Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</p><p>Security environment Ability to operate in a complex and challenging security environment.</p><p>Experience in geographical region Past experience in the region is desirable;</p><p>Language skills Fluency in English required, Arabic is an asset</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.).</li><li>3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.</li><li>Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo).</li><li>Experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential.</li><li>Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred.</li><li>Prior experience with Sites and Shelter research, or related professional experience, is required.</li><li>Excellent verbal and written communication and drafting skills for effective reporting required.</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities.</li><li>Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset.</li><li>Ability to operate in a complex and challenging security environment.</li><li>Past experience in the region is desirable.</li><li>Fluency in English required, Arabic is an asset.</li></ul>

<p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for a Senior Assessment Officer to support our team in the occupied Palestinian territory (oPt) Position: Senior Assessment Officer Shelter &amp; Site Management Contract duration: 3 months and half with possibility of extension (Pending funding confirmation). Starting Date : ASAP Location : Amman, Jordan COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. In 2026, IMPACT will conduct a number of cash and market assessments in order to better inform the response as it responds to the post ceasefire context. POSITION PROFILE Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH s Shelter and Site Management assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. The primary assessment sitting under the SAO will be the Comprehensive Shelter Needs Assessment and associated Joint Analysis Workshop. Additionally, targeted assessments are expected to be developed and implemented throughout the contracted period. Extensive external coordination is expected, both in facilitating the assessment and positioning IMPACT within the newly forming Shelter, Land and Sites cluster. This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings. RESPONSIBILITIES The Senior Assessment Officer s responsibilities include: PROJECT/RESEARCH CYCLE MANAGEMENT • Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines. • Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis. • Collaborating with other members of the IMPACT Shelter and Sites team and ensuring alignment and efficiency between team activities and outputs. CONTEXTUAL UNDERSTANDING • Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives. • Keeping up to date with the shifting oPt context, especially around the Shelter, Land and Sites cluster merge. RESEARCH AND TECHNICAL SKILLS • Develop and implement specific Sites and Shelter based assessments. The candidate should have a technical interest in research development on areas relating to shelter vulnerability, displaced person vulnerabilities, site management (including site profiling, site community engagement, site care and maintenance) • Comprehensive secondary data review for triangulating relevant assessment data • Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials. • Analysis of the collected data and drafting of the relevant outputs (i.e., shelter vulnerability reporting). • Experience working with qualitative assessments would be an advantage • Experience in attending and/or facilitating joint analysis workshops (e.g. IPC) would be an advantage STAFF MANAGEMENT AND TRAINING • Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners. • Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience). • Providing day-to-day direct and indirect management of the research team within their workstream. COORDINATION Internal Coordination • Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas; • Coordinating with research units and teams to move forward or improve aspects of the research cycle; • Supporting senior management with designing, planning, and implementing strategies, and objectives. External Coordination • Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs. • Directly engaging with the Site Management Cluster, Shelter Cluster, and newly forming Shelter, Land and Sites cluster to inform their assessment activities.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</p><p>Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</p><p>Sampling and statistical skills experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential</p><p>Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</p><p>Thematic experience Prior experience with Sites and Shelter research, or related professional experience, is required;</p><p>Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required;</p><p>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</p><p>Academic qualifications Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</p><p>Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</p><p>Security environment Ability to operate in a complex and challenging security environment.</p><p>Experience in geographical region Past experience in the region is desirable;</p><p>Language skills Fluency in English required, Arabic is an asset</p>

<p><h4>Description</h4> <p>The Associate – Core & Data Systems supports the development, maintenance, and monitoring of core financial systems and data platforms. The role involves assisting in database operations, system integrations, reporting, and daily operational support to ensure system stability, data accuracy, and business continuity.</p> <h4>Responsibilities</h4> <ul> <li>Assist in managing and supporting core systems, including database operations and application services.</li> <li>Execute SQL queries and support data extraction, validation, and analysis tasks.</li> <li>Monitor system performance, troubleshoot issues, and escalate incidents when required.</li> <li>Support daily operational activities such as transaction monitoring and reporting.</li> <li>Participate in system releases, testing, and deployment activities.</li> <li>Support integrations with external systems and APIs (e.g., payment systems, reporting platforms).</li> <li>Collaborate with internal teams (IT, Operations, Finance, Marketing) to support business requirements.</li> <li>Document processes, procedures, and technical configurations.</li> <li>Assist in maintaining dashboards and reports for business and operational insights.</li> <li>Ensure compliance with security, data protection, and operational standards.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in computer science, information systems, or related field.</li> <li>1-3 years of experience in business support systems, IT support, or related roles.</li> <li>Basic knowledge of SQL and relational databases (preferably Oracle).</li> <li>Understanding of system operations, APIs, and data flows.</li> <li>Familiarity with Linux/Unix operating systems and basic command-line usage.</li> <li>Good analytical and problem-solving skills.</li> <li>Ability to work under pressure and handle critical incidents.</li> <li>Strong communication and teamwork skills.</li> </ul> <h4>Preferred Experience</h4> <ul> <li>Exposure to financial systems, payment platforms, or telecom environments.</li> <li>Basic understanding of reporting tools or dashboards.</li> <li>Familiarity with monitoring tools or job schedulers (e.g., Jenkins).</li> </ul> <h4>Key Competencies</h4> <ul> <li>Attention to detail</li> <li>Accountability and ownership</li> <li>Continuous learning mindset</li> <li>Time management and prioritization</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The Associate – Core & Data Systems supports the development, maintenance, and monitoring of core financial systems and data platforms. The role involves assisting in database operations, system integrations, reporting, and daily operational support to ensure system stability, data accuracy, and business continuity.</p> <h4>Responsibilities</h4> <ul> <li>Assist in managing and supporting core systems, including database operations and application services.</li> <li>Execute SQL queries and support data extraction, validation, and analysis tasks.</li> <li>Monitor system performance, troubleshoot issues, and escalate incidents when required.</li> <li>Support daily operational activities such as transaction monitoring and reporting.</li> <li>Participate in system releases, testing, and deployment activities.</li> <li>Support integrations with external systems and APIs (e.g., payment systems, reporting platforms).</li> <li>Collaborate with internal teams (IT, Operations, Finance, Marketing) to support business requirements.</li> <li>Document processes, procedures, and technical configurations.</li> <li>Assist in maintaining dashboards and reports for business and operational insights.</li> <li>Ensure compliance with security, data protection, and operational standards.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in computer science, information systems, or related field.</li> <li>1-3 years of experience in business support systems, IT support, or related roles.</li> <li>Basic knowledge of SQL and relational databases (preferably Oracle).</li> <li>Understanding of system operations, APIs, and data flows.</li> <li>Familiarity with Linux/Unix operating systems and basic command-line usage.</li> <li>Good analytical and problem-solving skills.</li> <li>Ability to work under pressure and handle critical incidents.</li> <li>Strong communication and teamwork skills.</li> </ul> <h4>Preferred Experience</h4> <ul> <li>Exposure to financial systems, payment platforms, or telecom environments.</li> <li>Basic understanding of reporting tools or dashboards.</li> <li>Familiarity with monitoring tools or job schedulers (e.g., Jenkins).</li> </ul> <h4>Key Competencies</h4> <ul> <li>Attention to detail</li> <li>Accountability and ownership</li> <li>Continuous learning mindset</li> <li>Time management and prioritization</li> </ul></p><p></p>

<p><h4>Description</h4> <p>BlackStone eIT is seeking an experienced and visionary AI team lead to oversee and guide our artificial intelligence initiatives. As the AI team lead, you will be responsible for leading a team of AI engineers and data scientists to develop innovative AI solutions that drive business growth and enhance user experiences. You will collaborate with cross-functional stakeholders to design and implement cutting-edge AI technologies and ensure successful project delivery.</p> <h4>Key responsibilities:</h4> <ul> <li>Lead, mentor, and manage a team of AI engineers and data scientists.</li> <li>Design and develop scalable AI models and algorithms tailored to business needs.</li> <li>Collaborate with product managers, software developers, and business stakeholders to define AI project requirements.</li> <li>Ensure rigorous testing, validation, and deployment of AI solutions.</li> <li>Stay current with the latest advancements in AI, machine learning, and data science technologies.</li> <li>Establish best practices and standards for AI development within the team.</li> <li>Identify opportunities for AI integration to improve products and services.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s or master’s degree in computer science, artificial intelligence, data science, or related field.</li> <li>At least 8 years of experience in AI, machine learning, or data science roles.</li> <li>Proven leadership experience managing technical teams.</li> <li>Strong proficiency in programming languages such as Python, R, or Java.</li> <li>Experience with machine learning frameworks like TensorFlow, PyTorch, or Scikit-learn.</li> <li>Solid understanding of data processing, feature engineering, and statistical modeling.</li> <li>Familiarity with cloud platforms (AWS, Azure, or Google Cloud) for AI deployment.</li> <li>Excellent problem-solving, analytical, and communication skills.</li> <li>Ability to translate complex AI concepts into actionable business solutions.</li> </ul> <h4>Benefits</h4> <ul> <li>Paid time off</li> <li>Performance bonus</li> <li>Training & development</li> </ul></p><p></p>

<p><h4>About the company</h4> <p>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries. We work with organizations to improve how people, processes, and technology come together, with a focus on creating practical solutions that support day-to-day business performance and long-term transformation.</p> <h4>Role overview</h4> <p>As a UI/UX expert, you will help shape intuitive digital experiences across internal portals and mobile applications. This role is central to improving how users interact with business systems, translating user needs and organizational goals into thoughtful, effective design solutions while working closely with technical and business stakeholders.</p> <h4>Responsibilities</h4> <li>Design and optimize user interfaces for internal portals and mobile applications to enhance user experience.</li> <li>Conduct user research and usability testing to inform design decisions.</li> <li>Collaborate with IT, HR, and business units to align design work with organizational goals.</li> <li>Create wireframes, prototypes, and high-fidelity mockups.</li> <li>Ensure consistency in branding, accessibility, and usability across platforms.</li> <li>Analyze user interaction data to identify improvement opportunities.</li> <li>Stay current with UI/UX trends, tools, and best practices.</li> <li>Provide guidance and support during the implementation phase.</li> <h4>Requirements</h4> <li>Bachelor’s degree in Graphic Design, Human-Computer Interaction, Computer Science, or a related field.</li> <li>Minimum 6 years of UI/UX design experience for both web and mobile applications.</li> <li>Proficiency with Figma, Adobe XD, and Sketch.</li> <li>Knowledge of accessibility and usability standards.</li> <li>Eligible to work in Jordan.</li> <li>Experience in internal enterprise systems is a plus.</li> <li>A UI/UX certification is a plus.</li></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role <br> <p>Join the <b>Technology &amp; Digital Innovation </b>department under our <b>Grow Inclusive Internship</b> Program for <b>Persons with Disabilities</b>, a<b> paid 1–3 month</b> internship opportunity and gain impactful practical experience in a professional work environment.</p><br><p>This program is designed to support students and graduates on their learning journey by enhancing both technical and soft skills, while providing meaningful hands-on experience that contributes to career development.</p><br><p><strong>Team Key Activities:</strong><br></p><br><ul><li><p>Studying business and sales requirements and subsequently developing them into services, applications, and solutions, as well as testing and integrating them to current CRM systems and contributing to the optimization of implemented systems. In addition to maintaining and developing Zain internal and external web services and APIs</p><br></li><li><p>Developing programs and Integration processes for Business Support Systems and Customer Care Applications and touch points including Billing System, Provisioning System, CRM, ERP, etc.</p><br></li><li><p>Assisting in coding, implementing, and maintaining Relational Database Management (RDBM) systems within the company, as well as troubleshooting problems that may arise and recommending suitable corrective and preventive action in that regard.</p><br></li><li><p>Developing and Administrating Zain Services using different technologies including Microsoft .Net Framework &amp; .Net Core (Web Services, Rest APIs, Microservices, back ends, etc...), Oracle PL/SQL, etc...</p><br></li><li><p>Monitoring the performance of servers and applications and ensuring they are running smoothly on daily basis, as well as analyzing deployed products and subsequently reporting developmental areas to improve functionality of systems.</p><br></li></ul> <br> <br><br> What We Need From You <br> <p>We are looking for a <b>graduate or Final year student</b> holding a bachelor's degree in <b>Computer Science, Computer Engineering, Software Engineering</b> or <b>Computer Information System.</b></p><br> <br> <br> </div>

<p><strong>Job Title: &nbsp;</strong>WAM Liaison Officer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;</p> <p><strong>Department: </strong>WAM/ Operations&nbsp;&nbsp;</p> <p><strong>Position Grade:</strong> D</p> <p><strong>Reports to: </strong>TFM Training Lead/WAM Operations Manager&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p> <p ><strong>No. of subordinates: &nbsp;&nbsp;</strong>Direct:&nbsp; 0&nbsp;&nbsp; &nbsp;&nbsp;Indirect: 0</p> <p ><strong>Working time %: </strong>100%</p> <p><strong>Location: </strong>MAG Jordan – Amman, Zarqa, with travel to project operational areas outside of these location.</p> <p><strong>_________________________________________________________________________________</strong></p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong>MAG’s Vision is a safe future for women, men and children affected by violence, conflict and insecurity. </strong>People will live in communities where their rights are upheld, with dignity and choice and free from fear from mines, explosive remnants of war (ERW) and the impact of small arms and light weapons and ammunition.</p> <p>&nbsp;</p> <p><strong>MAG’s Mission is to save lives and build safer futures.</strong>&nbsp;We will use our core skills and distinctive competence to save lives through the removal of mines and ERW, and reduce the impact of small arms, light weapons and ammunition on people and communities. How we do this is as important as what we do – we work primarily with and for communities, for us ‘it’s all about people’.</p> <p>&nbsp;</p> <p><strong>MAG’s Values</strong><strong>. </strong>Our values come to life through our actions, every day. How we act has an impact on others. As someone who works at MAG, you can help to create a positive culture by demonstrating our values through your own behaviour and actions. Everyone has a role to play in shaping our culture. Everyone should understand our values and is encouraged to think how they are relevant to their individual role.</p> <p>&nbsp;</p> <p><strong>DETERMINED</strong><strong> - We work with purpose. </strong></p> <p>&nbsp;</p> <p><strong>EXPERT </strong><strong>- Through excellence and expertise we build trust.</strong></p> <p>&nbsp;</p> <p><strong>INTEGRITY</strong><strong> - We strive to do the right thing.</strong></p> <p>&nbsp;</p> <p><strong>COMPASSION</strong><strong> - People come first in everything we do. </strong></p> <p>&nbsp;</p> <p><strong>INCLUSIVE</strong><strong> - We are inclusive, and we value diversity. </strong></p> <p><strong>_________________________________________________________________________________</strong></p> <p>&nbsp;</p> <p><strong><u>Job Purpose</u></strong></p> <p>&nbsp;</p> <p>The Liaison Officer will provide dedicated coordination and administrative support to facilitate the effective delivery of the International Ammunition Technician Course conducted in Jordan for Jordanian Armed Forces (JAF) personnel. The role is specifically designed to assist the newly deployed Training Lead (TL) in managing daily and weekly operational, logistical, translation, and coordination requirements associated with the course, ensuring smooth communication between stakeholders and uninterrupted execution of training activities.</p> <p>The Liaison Officer will support translation of technical training delivering as required, other duties will be to ensure that all enabling functions, such as coordination with military counterparts, scheduling, documentation, and logistical follow‑up, are managed efficiently and in accordance with organisational procedures and national protocols.</p> <p>&nbsp;</p> <p><strong>_________________________________________________________________________________</strong></p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong><u>Principal Responsibilities </u></strong></p> <p>&nbsp;</p> <p><strong><u>Liaison, Coordination and Representation</u></strong></p> <p>&nbsp;</p> <ol> <li>Act as the day‑to‑day liaison between the project team, the Technical Field Managers (TFMs) Training Lead, and designated Jordanian Armed Forces (JAF) focal points.</li> <li>Facilitate official communication and coordination with JAF and administrative offices to support course implementation.</li> <li>Translate training delivery where needed.</li> <li>Coordinate access permissions, entry procedures, and movement within military installations in line with national military regulations.</li> <li>Support the TFMs in arranging meetings, briefings, and coordination sessions with JAF counterparts and other relevant stakeholders.</li> <li>Represent the organisation in routine coordination meetings when required and relay outcomes to the TFMs and project management.</li> <li>Ensure cultural and institutional sensitivities are respected in all interactions with national counterparts.</li> <li>Understand all stakeholder organisational structures and operate within their boundaries.</li> <li>Ensure relevant and transparent communications on all program issues.</li> <li>Ensure the integrity of MAG’s organisational profile in all external communications (written and verbal).</li> </ol> <p>&nbsp;</p> <p><strong><u>Project Planning and Monitoring</u></strong></p> <p>&nbsp;</p> <ol> <li>Responsible for Procurement and logistics planning, coordination, follow up on deliveries with procurement and logistics department.&nbsp;</li> <li>Assist the TFMs in preparing and maintaining detailed weekly and daily activity plans for the duration of the course.</li> <li>Track implementation of planned activities, including classroom sessions, practical exercises, site visits, and administrative milestones.</li> <li>Maintain an updated course schedule and ensure timely dissemination of changes to all concerned parties.</li> <li>Monitor the availability and readiness of training venues, equipment, and supporting services, and follow up with responsible entities to resolve issues.</li> <li>Support the organization of opening and closing ceremonies, official visits, and evaluation events as required.</li> <li>Highlight and address the TFMs problems that partner organisations encounter during partner collaboration and cooperation.</li> </ol> <p>&nbsp;</p> <p><strong><u>Information Management</u></strong></p> <p >&nbsp;</p> <ol> <li>Ensure collection of the required data.</li> <li>Provide data to the Information Management Unit in the appropriate formats.</li> <li>Undertake data entry, analysis, and reporting as required.</li> <li>Maintain organised records of participant lists, attendance sheets, contact details, and official correspondence related to the course.</li> <li>Manage the flow of information between the TFMs, project team, and JAF counterparts to ensure all stakeholders have accurate and up‑to‑date information.</li> <li>Ensure that all documentation is stored, archived, and shared in accordance with organisational information management procedures.</li> <li>Support the preparation and translation (if required) of administrative documents, schedules, and routine correspondence between English and Arabic.</li> </ol> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong><u>Reporting</u></strong></p> <p>&nbsp;</p> <ol> <li>Submit weekly activity plans and reports to the TFM-TL and other persons as required.</li> <li>Maintain clear and efficient communication with the TFMs and other team members as necessary, ensuring effective reporting when needed.</li> <li>Provide the TFMs with regular updates on coordination status, emerging issues, and required follow‑up actions.</li> <li>Draft short weekly coordination summaries highlighting key activities, challenges, and mitigation measures.</li> <li>Maintain logs of meetings, decisions, and action points, ensuring they are tracked to completion.</li> <li>Support the compilation of end‑of‑course administrative reports and lessons learned related to coordination and logistics.</li> </ol> <div> <p>&nbsp;</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Location:</b></p><br><br>Amman, ٰĀmmān, Jordan<br><p><b>Job ID:</b></p><br><br>R0143451<br><p><b>Date Posted:</b></p><br><br>2026-09-07<br><p><b>Company Name:</b></p><br><br>HITACHI ENERGY LIMITED / JORDAN<br><p><b>Profession (Job Category):</b></p><br><br>Engineering &amp; Science<br><p><b>Job Schedule:&nbsp;</b></p><br><br>Full time<br><p><b>Remote:</b></p><br><br>No<br><p><b>Job Description:</b></p><br><br><p>About the Opportunity:</p><br><br><br><p><u>BIM Modeler with experience of substation projects </u></p><br><br><p><u>Qualification: </u>Bachelor’s Degree in Electrical Engineering</p><br><br><p><u>Experience &amp; Skills </u></p><br><br><br><p><b>Your background</b></p><br><br><ul><li>Overall, 5-6 years’ experience with 3-4 years’ work experience in BIM Processes</li><li>Strong modeling skills in REVIT and exposure to ACC (Autodesk Construction Cloud)</li><li>Ability to understand and produce layouts (plan and sections) and produce further detailed drawings</li><li>Excellent written and verbal communication skills</li><li>BIM authoring using <b>Revit</b> (or discipline‑specific tools such as Tekla, Civil 3D)</li><li>Creation and maintenance of:</li></ul><ul><li><b>Parametric families</b></li><li><b>Templates</b></li><li><b>Schedules and quantities</b></li></ul><ul><li>Understanding of <b>LOD / LOI concepts</b> and staged information delivery</li><li>Ability to interpret drawings, specifications, and EIR requirements</li><li>Clear technical communication</li><li>Ability to accept and act on coordination feedback</li></ul><p>Discipline in following defined processes and workflows</p><br><br><ul><li>Understanding of the following will be an added advantage<ul><li><b>BIM Execution Plan (BEP)</b></li><li><b>Task Information Delivery Plan (TIDP)</b></li><li><b>CDE workflows and permissions</b></li></ul></li><li>Accurate naming, versioning, and status tagging of information containers</li></ul><ul><li>Experience in preparation of substation layouts either in 3D or 2D will be added advantage.&nbsp; Experience in preparation of overall equipment layouts, equipment arrangement layouts for AIS and GIS substations, earthing, cable routing, lightning protection layouts, electrical clearances, cut out drawings and civil guides, foundation layouts etc.&nbsp;</li><li>Exposure to 33kV/132kV/220kV/400kV GIS and AIS projects will be an added advantage.</li></ul><br><p><b>How you’ll make an impact&nbsp;</b></p><br><br><ul><li>Produce discipline‑specific BIM models as agreed in the BEP and Task Information Delivery Plan (TIDP)</li><li>Develop models to required LOD / LOI at each project stage (Tender, Design, Construction, as‑Built)</li><li>Populate models with accurate geometry, attributes, parameters, and metadata</li><li>Ensure all authored models comply with:</li></ul><ul><li><b>Model structure and classification rules</b></li><li><b>BIM standards and naming conventions</b></li><li><b>Shared parameter requirements</b></li></ul><ul><li>Perform self‑checks prior to submission to the Common Data Environment (CDE)</li><li>Publish and update models in the CDE as per workflow (WIP → Shared → Published)</li><li>Support BIM Coordinator during:</li></ul><ul><li><b>Model federation</b></li><li><b>Clash detection</b></li><li><b>Issue resolution</b></li></ul><ul><li>Resolve assigned clashes and model issues within agreed timelines</li><li>Implement design changes accurately and traceably</li><li>Maintain version control and update history</li><li>Ensure information containers remain consistent with latest approved inputs</li><li>Coordinate with:</li></ul><ul><li><b>BIM Coordinator (coordination &amp; priorities)</b></li><li><b>Discipline Leads (technical requirements)</b></li></ul><ul><li>Participating in coordination meetings, model reviews, and quality audits as required</li><li>Deliver the project deliverables as per the timelines</li><li>Work with the project engineers to and other stakeholders to check the interfaces</li><li>Generate the bill of quantity/bill of materials from the model or estimate it.</li></ul><br><br><p><b>Accessibility and reasonable accommodation</b></p><br><br><p><b>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a </b><span><b><u>general inquiry form</u></b></span><b> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</b></p><br><br><br><p><b>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</b></p><br><br><br><p><b>Use of Al and automated tools in recruitment</b></p><br><br><p><b>As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as </b><span><b><u>Hitachi's Global Data Privacy Notice.</u></b></span><b><br><span>Background Screening and Security Checks</span></b></p><br><br><p><b><span>As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.</span></b></p><br><br><p><b><span>For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.</span></b></p><br><br><p><b><span>The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.</span></b></p><br><br><br> </div>

<p>Call for experts - Jordan Growth and Prosperity Programme</p><p>Seeking experienced specialists for a flagship programme supporting economic resilience and Growth in Jordan</p><p>Project duration: 5 years</p><p>Location: Jordan (with relevance to wider MENA economic and private sector development contexts)</p><p>The Programme</p><p>Tetra Tech is seeking expressions of interest for experts for the upcoming FCDO-funded Jordan Growth and Prosperity (JGAP) programme. JGAP is a new economic and private sector development programme which aims to strengthen economic resilience and enable job-rich growth in Jordan at two different levels:</p><p>Macro-level: Supporting the Government of Jordan (GoJ) to maintain macroeconomic stability, by improving debt management and reducing fiscal pressures.</p><p>Micro-level: Implementing Market Systems Development (MSD) interventions in selected sectors to foster productive, inclusive, private-sector-led growth. There will be a particular focus on enhancing trade and exports.</p><p>JGAP aims to generate employment, absorb labour at scale and drive structural transformation in Jordan s economy.</p><p>Upcoming opportunities</p><p>We are seeking to build a diverse roster of experts to support the antcipated JGAP programme. We are looking for both Jordanian and international experts with strong Jordan and wider MENA experience. We look forward to hearing from experts in one or more of the following disciplines:</p><ul><li>Market Systems Development</li><li>Private Sector Development</li><li>Value chain development</li><li>SME growth and innovation</li><li>Labour Markets and employment</li><li>Trade, exports and market access</li><li>Sector Specialists with expertise in sectors aligned with Jordan's Modernisation Vision</li><li>Macroeconomic policy and reform</li><li>Public financial management</li></ul><p>In addition, we are looking for expertise in cross-cutting themes and issues related to private sector development and economic growth, including:</p><ul><li>Gender and social inclusion</li><li>Monitoring, evaluation and learning</li><li>Political economy analysis</li><li>Operations and programme management</li></ul><p>In your application, please clearly state the types of roles you are interested in (for example, team leadership; M&amp;E, technical expert etc) and whether you are interested in short and/or long-term opportunities. You can note this at the top of your CV.</p><p>How to Apply</p><p>Please click on the 'apply now' button to start your application. Please note applications are reviewed on a rolling basis.</p><p>Applications close: 28th August 2026</p><p><strong>Desired Candidate Profile</strong></p><p>About you</p><ul><li>Relevant professional experience in the states field/ sector</li><li>Strong networks and experience of working in Jordan and/or regionally</li><li>Excellent written and spoken communication skills. Fluency in Arabic is an advantage, although candidates with outstanding international expertise and experience in comparable contexts will also be considered.</li><li>Experience with FCDO projects is an advantage</li></ul>

<ul><li>Deliver luxury massage and spa treatments with exceptional technique and professionalism</li><li>Ensure the highest levels of cleanliness, presentation, and hygiene within all spa areas</li><li>Maintain treatment records, product usage, and inventory accurately</li><li>Prepare treatment rooms, equipment, and amenities before and after each session</li><li>Uphold palace standards of service, confidentiality, and protocol</li><li>Support the Spa Manager or Supervisor in daily operations and special wellness requests</li><li>Provide a calm, attentive, and personalised experience to every guest</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Certification in massage techniques such as Swedish, Aromatherapy, Deep Tissue, Thai, and Hot Stone</li><li>Additional knowledge in facials, body scrubs, or relaxation treatments</li><li>Up-to-date hygiene and safety standards knowledge</li><li>Proven stability in employment – consistent tenure in previous roles</li><li>Superior technical knowledge and hands-on expertise in multiple massage modalities</li><li>Excellent grooming standards with a calm, polished, and approachable personality</li><li>Strong communication and interpersonal skills with a guest-oriented mindset</li><li>Excellent time management and attention to detail</li><li>Positive attitude, patience, and a professional, well-presented appearance</li><li>Culturally sensitive, discreet, and adaptable to royal household standards</li><li>Ability to speak Tagalog or Thai</li></ul>

<p>Key Responsibilities</p><ul><li>Assist in developing web applications using ASP.NET MVC</li><li>Support implementation of user interfaces using HTML, CSS, Bootstrap, and JavaScript</li><li>Work with senior developers to implement backend logic using C#</li><li>Write and maintain basic SQL queries for MS SQL Server databases</li><li>Use Entity Framework for database operations under guidance</li><li>Fix bugs and improve existing application features</li><li>Participate in code reviews and follow development best practices</li><li>Collaborate with team members, including developers, QA, and analysts</li><li>Learn and adapt to project requirements and new technologies</li><li>Assist in testing and debugging applications</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Computer Science, Software Engineering, or related field</li><li>0 2 years of experience in web development (Fresh Graduates are welcome to apply)</li><li>Basic understanding of ASP.NET MVC framework</li><li>Knowledge of C# programming fundamentals</li><li>Basic experience with MS SQL Server and SQL queries</li><li>Familiarity with Entity Framework (basic level)</li><li>Understanding of front-end technologies (HTML, CSS, JavaScript)</li><li>Basic experience with Bootstrap and jQuery</li><li>Understanding of MVC architecture principles</li><li>Ability to use Visual Studio IDE</li><li>Basic knowledge of Git version control</li><li>Strong willingness to learn and improve technical skills.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Job Title:</p><br><br>Business Development &amp; Solution Design Specialist<br><p>Job Description</p><br><br><p><b>Business Development &amp; Solution Design Specialist </b></p><br><br><p><b>Position Overview:</b></p><br><br><p>Concentrix is seeking a driven and technically astute Business Development &amp; Solution Design Specialist. This hybrid role bridges high-impact outbound pipeline generation with front-line consultative solutioning. In this position, you will be responsible for identifying, prospecting, and engaging prospective enterprise clients, while working collaboratively to architect tailored customer experience (CX), digital transformation, and business process outsourcing (BPO) solutions. You will serve as the initial strategic touchpoint for enterprise accounts, translating complex operational bottlenecks into viable, technology-enabled operational models. A critical component of this role involves rigorous tracking and the delivery of detailed weekly performance reports to leadership.</p><br><br><p> <b>Key Responsibilities</b>:</p><br><br><p><b>1.Outbound Prospecting &amp; Lead Generation</b></p><br><br><ul><li>Identify, research, and map key enterprise target accounts across designated verticals (e.g., Technology, Retail/E-Commerce, Banking &amp; Financial Services, Travel &amp; Hospitality). </li><li>Execute multi-channel outbound campaigns (cold outreach, social selling, etc.)</li><li> Qualify inbound and outbound enterprise opportunities, uncovering business pains, buying cycles, and budget parameters. </li><li>Manage and maintain accurate pipeline data, account research, and outreach metrics within CRM platforms (e.g., Salesforce).</li><li> Design, maintain, and present comprehensive weekly Excel reports detailing pipeline health, outreach conversion metrics, meeting booking rates, and account engagement progress to sales leadership.</li></ul><p><b> 2. Consultative Solutioning &amp; Pre-Sales Design </b></p><br><br><ul><li>Partner with Commercial Directors, Enterprise Sales Leaders, and Solution Architects to co-design bespoke service delivery models (onshore, nearshore, offshore, and work-at-home models). </li><li>Conduct preliminary discovery sessions to gather requirements regarding staffing volumes (FTEs), operating hours, technology stacks, contact channel mix (voice, chat, social, AI bot deflection), and language requirements.</li><li> Contribute to commercial pricing inputs, volume forecasts, and scope-of-work assumptions alongside Pricing and Operations teams, heavily utilizing Excel to build out initial staffing models, cost estimations, and scenario analyses. </li></ul><br><p><b>3. Pitch &amp; Proposal Development (RFP / RFI)</b> </p><br><br><ul><li> Contribute directly to RFP/RFI responses, ensuring value propositions, case studies, and solution narratives are aligned with client objectives. </li><li> Build compelling, executive-ready presentation decks, business case justifications, and ROI models for client discovery and pitch meetings. </li><li>Participate actively in prospective client pitches, articulating the operational, technological, and commercial value of the proposed solution.</li></ul><p> <b>Core Skills &amp; Competencies </b></p><br><br><p><b>Technical &amp; Industry Expertise </b></p><br><br><ul><li>Advanced Microsoft Excel Proficiency: Deep capability in data manipulation, complex formulas, PivotTables, conditional formatting. </li><li>BPO &amp; CX Domain Knowledge: Strong understanding of contact center operations, customer journey design, SLA/KPI metrics, and operating models</li><li>Pipeline Management Tools: Proficiency in modern sales enablement and CRM tools (Salesforce, LinkedIn Sales Navigator, etc.</li><li>Proposal &amp; Solution Engineering: Ability to structure formal RFPs, pitch presentations, and basic operational staffing/costing frameworks.</li></ul><p><b>Professional &amp; Consultative Strengths</b></p><br><br><ul><li>Analytical &amp; Reporting Acumen: High discipline in tracking daily/weekly activities and a proven ability to translate raw pipeline data into actionable strategic insights via structured weekly reports</li><li> Strategic Prospecting: Proven ability to penetrate enterprise accounts and secure discovery meetings with senior decision-makers.</li><li>Consultative Problem Solving: Ability to quickly synthesize raw client data, diagnose inefficiencies, and recommend structured solution frameworks.</li><li>Collaboration &amp; Orchestration: High capability to work cross-functionally across Operations, Legal, Pricing, Workforce Management (WFM), and Technical Solution teams.</li></ul><br><p> <b>Candidate Qualifications:</b></p><br><br><ul><li>Willing and able to work from either <b>Amman</b> or <b>Irbid</b> site.</li><li>Bachelor's degree in <b>business administration, Engineering, Management, Marketing,</b> or a related field.</li><li><b>3-6 years of experience</b> in enterprise business development, pre-sales solutioning, sales engineering, or related commercial roles.</li><li>Demonstrated track record of achieving or exceeding pipeline generation and business development targets.</li><li>Strong analytical capabilities with proven experience building and managing data-driven operational models and reports using <b>Microsoft Excel</b>.</li><li>Excellent stakeholder management, communication, and presentation skills.</li><li>Ability to translate business requirements into commercial and operational solutions.</li></ul><br><p>Location:</p><br><br>JOR Amman - 1 Rafiq Al Hariri Ave, Edgo Building, Abdali Boulevard, Amman, Jordan&nbsp;<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p>The Sr. Analyst - Security Engineer is a part of the Aramex Technology team who will ensure the integrity, confidentiality, and availability of our digital assets and infrastructure. This role will implement and maintain robust security measures across networks and systems to protect against cyber threats, ensuring that our security practices align with business objectives.</p><br><br> <br> <p>This role requires staying up to date with the latest security trends, technologies, and regulations, and promptly responding to security incidents. The Sr. Analyst - Security Engineer will safeguard digital assets from cyber threats and collaborate closely with cross-functional teams to integrate security requirements into IT projects. This position demands technical expertise, proactive incident response, and a thorough understanding of current and emerging cybersecurity threats and solutions.</p><br><br>Job Description <br><p>Customer:</p><br><br> <ul> <li>Ensure the security and privacy of customer data by implementing robust security measures.</li> <li>Respond promptly to security incidents affecting customers, ensuring minimal impact and quick resolution.</li> <li>Provide technical support to customers regarding security issues.</li> <li>Proactively engage with internal customers within the Technology division and other parts of the business to understand their IT security requirements.</li> </ul> <p>People:</p><br><br> <ul> <li>Collaborate with other departments to integrate security into all aspects of the organization.</li> <li>Stay updated with the latest security trends and ensure continuous learning and development for the team.</li> </ul> <p>Operations:</p><br><br> <ul> <li>Oversee the implementation and maintenance of security infrastructure.</li> <li>Ensure that security tools and technologies are up-to-date and effectively configured.</li> <li>Manage and coordinate responses to security incidents and breaches.</li> <li>Ensure the security of our IT infrastructure by implementing best practices and monitoring systems to prevent and mitigate cyber threats.</li> <li>Oversee the delivery of IT security services and solutions worldwide, ensuring the highest levels of system and infrastructure availability.</li> </ul> <ul> <li>Integrate security considerations into the organization's change management processes to ensure that new systems, applications, and processes are securely implemented.</li> <li>Collaborate with IT teams to ensure that security is integrated into the architecture and design of all new systems and applications.</li> <li>Implement and manage data encryption solutions to protect sensitive data both in transit and at rest.</li> <li>Develop and maintain a patch management process to ensure all systems and applications are regularly updated and protected against known vulnerabilities.</li> <li>Ensure the security of all endpoint devices, using antivirus software, encryption, and endpoint detection and response (EDR) solutions.</li> </ul> <ul> <li>Conduct regular risk assessments and vulnerability analyses to identify, evaluate, and mitigate potential security threats to the organization.</li> </ul> <p>Financial Result:</p><br><br> <ul> <li>Ensure cost-effectiveness and benefit from acquired technologies and services.</li> <li>Collaborate with relevant teams to secure the necessary budget for security tools and solutions and monitor the validity of current subscriptions and licenses for these tools.</li> </ul><br>Job Requirements - Experience and Education <br><ul> <li>Bachelor's degree in Computer Science, Cybersecurity, or a related field.</li> <li>A Minimum of 1-3 years of experience in IT security roles, conducting security assessments, implementing security controls, and managing security incidents.</li> <li>Strong understanding of cybersecurity principles, frameworks, and best practices.</li> <li>Familiarity with security technologies and tools, such as firewalls, intrusion detection/prevention systems, EDR/XDR, WAF, and SIEM solutions.</li> <li>Excellent analytical, problem-solving, and decision-making skills, with the ability to assess complex security issues and recommend effective solutions.</li> <li>Familiarity with different operating systems and cloud platforms.</li> <li>Proficiency in using and managing Office 365 Security portals.</li> <li>Strong ability to work with remote teams.</li> <li>Knowledge of public key infrastructure components and their implementation.</li> <li>Understanding of DNS functionality and proper management practices.</li> <li>Awareness of common security vulnerabilities, including knowledge of OWASP, and ability to patch them effectively.</li> </ul><br>Leadership Behaviors <br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Key Responsibilities</p><p>Brand Strategy &amp; Narrative</p><ul><li>Develop, refine, and govern avertra's brand strategy, positioning, and narrative in alignment with the company's mission, vision, and values.</li><li>Define and maintain unified brand guidelines across tone, voice, visual identity, and messaging for all internal and external touchpoints.</li><li>Oversee the brand hub and promote accurate, up-to-date usage across teams and regions.</li></ul><p>Product &amp; Portfolio Marketing</p><ul><li>Own the go-to-market narrative for the MiCustomer platform (MiPortal, MiAgent, MiComm) and our Digital Experience Services.</li><li>Translate complex offerings and value propositions into clear, compelling stories tailored to utilities and other regulated, customer-centric industries.</li><li>Produce and govern long-form assets such as brochures, presentations, and whitepapers that support sales and marketing.</li></ul><p>Integrated Marketing &amp; Demand Generation</p><ul><li>Partner with the CEO on bi-annual master campaign strategies and quarterly marketing roadmap planning.</li><li>Lead integrated, multi-channel marketing strategies aligned with business priorities that build awareness and qualified pipeline.</li><li>Govern content calendars across digital, social, and campaign initiatives, and oversee the company website with technical teams.</li><li>Define and track KPIs for performance, impact, and ROI across campaigns and channels, benchmarked against agreed targets.</li></ul><p>AI-Led Marketing &amp; Innovation</p><ul><li>Lead avertra's shift to an AI-first marketing function, designing a team workflow that uses AI across creation, validation, approvals, and rollout.</li><li>Identify, pilot, and scale AI tools that raise output, personalization, and brand consistency while protecting quality and brand integrity.</li><li>Set clear standards for responsible, on-brand AI use, and coach the team to work fluently alongside AI.</li></ul><p>Thought Leadership, Events &amp; Team</p><ul><li>Position avertra as a trusted authority in AI, digital transformation, and human-centered innovation, and empower employees as brand ambassadors.</li><li>Lead the selection, messaging, and execution of industry events and activations, using channels such as the MiCustomer User Group (MUG), surveys, and feedback loops.</li><li>Lead and mentor a growing team of creative and marketing professionals, building templates and toolkits that keep the brand consistent across touchpoints.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Core Mindset &amp; Traits</p><p>AI-First Marketer</p><p>You do not treat AI as a buzzword. You have used it to produce better work faster, and you are excited to build a marketing function where AI is woven into creation, personalization, and insight, with quality and brand integrity protected.</p><p>Brand Steward</p><p>You hold the line on a consistent brand across every touchpoint and region, and you know that consistency is what builds credibility over time.</p><p>Storyteller Who Simplifies Complexity</p><p>You translate technical products and enterprise services into narratives that customers, prospects, and employees immediately understand and remember.</p><p>Strategic and Hands-On</p><p>You set the strategy with leadership, then roll up your sleeves to execute, equally at home in a roadmap session and in the details of a campaign.</p><p>Data-Led</p><p>You define KPIs, measure impact and ROI, and let performance data guide where the budget and the team's energy go next.</p><p>Fair, Bold, and Empathetic Leader</p><p>You grow a creative team with clear priorities, strong delegation, and genuine care, and you make the hard calls with candor and respect.</p><p><br></p><p><br></p><p>Requirements &amp; Qualifications</p><p>Education</p><p>Bachelor's degree in Marketing, Communications, Branding, Business, or a related field. Master's degree is a plus.</p><p>Experience</p><ul><li>10+ years in brand strategy, marketing, or communications, including experience leading a team or function.</li><li>Proven track record building or evolving a brand, product narrative, or market positioning.</li><li>Demonstrated success leading integrated, multi-channel campaigns with measurable ROI.</li><li>Hands-on experience adopting AI tools within a marketing function.</li></ul><p>Knowledge, Skills &amp; Abilities</p><ul><li>Strong command of brand strategy, positioning, and storytelling, and the ability to translate complex ideas into clear, compelling narratives.</li><li>Ability to balance strategic thinking with hands-on execution in a dynamic environment.</li><li>Strong collaboration and stakeholder management across teams and regions.</li><li>Excellent written and verbal communication.</li></ul><p>Preferences</p><ul><li>Experience marketing enterprise SaaS platforms or consulting services.</li><li>Familiarity with utilities, energy, public sector, or digital transformation industries.</li><li>Certification or demonstrated depth in AI for marketing.</li><li>Exposure to go-to-market planning or commercial strategy, and multilingual capabilities.</li></ul><p><br></p></div>

<p>At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA.</p><p>As the Associate Customer Support, you will be primary point of contact for customers and has the responsibility to ensure that incidents are resolved, and change requests handled within the agreed SLA. You will be accountable for all incidents from opening to closing and must work with and chase all involved resolver groups to comply with SLAs.</p><p><b>What you will do</b></p><ul><li>Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and SLAs.</li><li>To ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations</li><li>When required act as the customer SPOC and co-ordinate the scheduling of intervention with Customer's internal resolver groups and the Customer Support ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.</li><li>Ensure shortest possible restoration times by initiating the timely escalations to specialized Resolver groups inside and outside SITA according to the customer contracts and SLAs and monitoring requirements.</li><li>To proactively detect events related to Service Operations services conduct diagnostics, and provide service request ownership to ensure resolution of customer faults.</li><li>Reporting and escalating all observed incidents to proper SITA operational escalation points</li><li>When/where required, perform assigned tasks on 24 x 7 shifts basis</li><li>Provide professional support and assistance to SITA customers to understand their issues and open incidents for resolution by the SITA support organization with all the relevant and required information.</li><li>Attempt resolution of incidents at level 1 whenever possible and diagnose possible incident cause for referring incidents to the right resolver group.</li><li>Monitor incident resolution progress and chase up resolver groups for updates and resolution as per the defined product or customer SLA.</li><li>Work closely with all resolver groups including third party vendors to ensure timely resolution of all incidents</li><li>Key role in influencing customer satisfaction by the way he/she interacts with the customers especially when dealing with them on the phone.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in computer science, Computer Engineering, or relevant IT disciplines</li><li>0-1 years of experience in technical support, customer support or any related fields in IT industry. Preferably in a network service support environment.</li><li>Good knowledge and understanding of Network and Connectivity</li><li>Customer-specific services and solutions (for dedicated support)</li><li>Exposure to ITIL and network components and principles</li><li>Candidates who are CCNA certified will have an added advantage</li><li>Good knowledge in Microsoft products (Windows 11, MS Teams, office 365)</li><li>Excellent customer communication skills, both verbal and written in English</li></ul><p><b>Nice-to-Have:</b></p><ul><li>- Basic knowledge and understanding of Network protocols.</li><li>- Basic technical skills in networking, including LAN/WAN, routing, switching, wireless, and VPN technologies.</li><li>- Product and Service knowledge in one or several of the following areas at beginner level:<ul><li>Desktop services</li><li>Network Services</li><li>Customer-specific services and solutions (for dedicated support)</li></ul></li><li>- Exposure to ITIL and IT and network components and principles</li><li>- Experience working with IT network equipment (CISCO, Huawei, Juniper etc)</li><li>- Demonstrated maturity in handling complex customer issues and irritated customers</li><li>- Excellent customer communication skills, both verbal and written in English.</li></ul>