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<p><h4>Description</h4>
<p>Mindrift is looking for skilled bot developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project and build conversational bots and messaging-platform integrations within our hybrid AI + human environment. In this role, as an AI pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.</p>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p>
<h4>About the role</h4>
<p>This is a freelance role for a Tendem project. As a bot developer, you'll design, build, and refine messaging bots across WhatsApp, Telegram, Discord, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms.</li>
<li>Design and implement conversational flows, dialogue state, and fallback handling.</li>
<li>Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.</li>
<li>Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).</li>
<li>Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).</li>
<li>Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.</li>
<li>Implement logging, monitoring, and recovery so bots stay healthy in production.</li>
</ul>
<h4>Requirements and benefits</h4>
<h4>Educational qualifications</h4>
<ul>
<li>At least 3 years of relevant experience in backend, integration, automation, or bot development experience (required).</li>
<li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li>
</ul>
<h4>Academic and/or professional experience</h4>
<p>Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential.</p>
<h4>Technical skills (essential)</h4>
<ul>
<li>At least 1 year of hands-on experience building bots for major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required.</li>
<li>Strong command of Python or Node.js for backend bot logic.</li>
<li>Solid experience with REST APIs, webhooks, OAuth, and async request handling.</li>
<li>Experience with relational or NoSQL databases for storing conversation state and user data.</li>
<li>Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.</li>
<li>Understanding of platform-specific limits, message templates, and approval flows (e.g., WhatsApp template messages).</li>
<li>Experience with hosting and deployment (Docker, serverless, VPS, or PaaS).</li>
</ul>
<h4>Additional requirements</h4>
<ul>
<li>Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.</li>
<li>Self-directed work ethic with the ability to design and ship complete bots independently.</li>
<li>Portfolio or examples of bots you've built (required).</li>
<li>English proficiency: Upper-intermediate (B2) or above (required).</li>
</ul>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $35 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p>
<h4>Why this freelance opportunity might be a great fit for you?</h4>
<ul>
<li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li>
<li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li>
<li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Mindrift is looking for skilled bot developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project and build conversational bots and messaging-platform integrations within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.</p>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p>
<h4>About the role</h4>
<p>This is a freelance role for a Tendem project. As a bot developer, you'll design, build, and refine messaging bots across WhatsApp, Telegram, Discord, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms.</li>
<li>Design and implement conversational flows, dialogue state, and fallback handling.</li>
<li>Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.</li>
<li>Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).</li>
<li>Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).</li>
<li>Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.</li>
<li>Implement logging, monitoring, and recovery so bots stay healthy in production.</li>
</ul>
<h4>Requirements and benefits</h4>
<h5>Educational qualifications</h5>
<ul>
<li>At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).</li>
<li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li>
</ul>
<h5>Academic and/or professional experience</h5>
<p>Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential.</p>
<h5>Technical skills (essential)</h5>
<ul>
<li>At least 1 year of hands-on experience building bots for major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required.</li>
<li>Strong command of Python or Node.js for backend bot logic.</li>
<li>Solid experience with REST APIs, webhooks, OAuth, and async request handling.</li>
<li>Experience with relational or NoSQL databases for storing conversation state and user data.</li>
<li>Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.</li>
<li>Understanding of platform-specific limits, message templates, and approval flows (e.g., WhatsApp template messages).</li>
<li>Experience with hosting and deployment (Docker, serverless, VPS, or PaaS).</li>
</ul>
<h5>Additional requirements</h5>
<ul>
<li>Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.</li>
<li>Self-directed work ethic with the ability to design and ship complete bots independently.</li>
<li>Portfolio or examples of bots you've built (required).</li>
<li>English proficiency: Upper-intermediate (B2) or above (required).</li>
</ul>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $35 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p>
<h4>Why this freelance opportunity might be a great fit for you?</h4>
<ul>
<li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li>
<li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li>
<li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Mindrift is looking for skilled bot developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project and build conversational bots and messaging-platform integrations within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.</p>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p>
<h4>About the role</h4>
<p>This is a freelance role for a Tendem project. As a bot developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.</li>
<li>Design and implement conversational flows, dialogue state, and fallback handling.</li>
<li>Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.</li>
<li>Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).</li>
<li>Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).</li>
<li>Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.</li>
<li>Implement logging, monitoring, and recovery so bots stay healthy in production.</li>
</ul>
<h4>Requirements and benefits</h4>
<h5>Educational qualifications</h5>
<ul>
<li>At least 3 years of relevant experience in backend, integration, automation, or bot development experience (required).</li>
<li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li>
</ul>
<h5>Academic and/or professional experience</h5>
<p>Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential.</p>
<h5>Technical skills (essential)</h5>
<ul>
<li>At least 1 year of hands-on experience building bots for at least one major messaging platform (WhatsApp, Telegram, Discord, Slack, or similar) is required.</li>
<li>Strong command of Python or Node.js for backend bot logic.</li>
<li>Solid experience with REST APIs, webhooks, OAuth, and async request handling.</li>
<li>Experience with relational or NoSQL databases for storing conversation state and user data.</li>
<li>Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.</li>
<li>Understanding of platform-specific limits, message templates, and approval flows (e.g., WhatsApp template messages).</li>
<li>Experience with hosting and deployment (Docker, serverless, VPS, or PaaS).</li>
</ul>
<h5>Additional requirements</h5>
<ul>
<li>Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.</li>
<li>Self-directed work ethic with the ability to design and ship complete bots independently.</li>
<li>Portfolio or examples of bots you've built (required).</li>
<li>English proficiency: upper-intermediate (B2) or above (required).</li>
</ul>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $35 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p>
<h4>Why this freelance opportunity might be a great fit for you?</h4>
<ul>
<li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li>
<li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li>
<li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li>
</ul></p><p></p>
<p>Job Summary : The Senior Network Design & Implementation Engineer is responsible for architecting, designing, deploying and testing end-to-end enterprise network, edge security and SD-WAN solutions centered around the Fortinet Security Fabric . This role requires advanced knowledge and experience in FortiGate Secure SD-WAN with advanced next-generation firewalling (NGFW), zero-trust architecture, and cloud connectivity. This position will also require familiarity with other SD-WAN solutions such as Arista Velocloud and Cisco SD-WAN. As a senior technical lead, this position converts complex enterprise connectivity and compliance requirements into validated Low-Level Designs (LLDs), automated configuration templates, structured migration cutover plans, and seamless operational handoffs.</p><p>Key Responsibilities :</p><p>1. Architecture & Low-Level Design (LLD)</p><ul><li>Secure SD-WAN Design: Architect scalable FortiGate Secure SD-WAN topologies across multi-region environments, including Hub-and-Spoke, Full Mesh, and Dynamic Mesh VPN (ADVPN) structures with automated BGP routing.</li><li>SLA & Steering Profiles: Design SD-WAN rules, Performance SLAs, link health monitoring probes, and application control steering policies using Dynamic Application Steering to optimize voice, SaaS, and critical business traffic over diverse underlays (DIA, MPLS, 5G/LTE).</li><li>Fortinet Security Fabric Integration: Build comprehensive edge and core security layouts incorporating FortiGate NGFWs , FortiManager , FortiAnalyzer , FortiSwitch , and FortiAP (FortiLAN Cloud/Fabric extensions).</li><li>Zero Trust & Edge Security: Design and integrate Zero Trust Network Access (ZTNA), FortiSASE, SSL/TLS deep inspection, IPS, Web/URL filtering, and inline malware prevention profiles across local and remote access tiers.</li><li>Underlay & Overlay Integration: Standardize complex BGP (iBGP/eBGP), OSPF, VRF, NAT, and IPsec tunnel architectures integrating SD-WAN overlays with existing enterprise data centers, core switching backbones, and legacy WANs.</li><li>Design Documentation: Develop complete High-Level Designs (HLDs), Low-Level Designs (LLDs), IP/VLAN schemes, network topology diagrams (Visio/Lucidchart/draw.io), and Bill of Materials (BOMs).</li></ul><p>2. Staging, Migration, & Hands-On Implementation</p><ul><li>Deployment Engineering: Configure, stage, and deploy physical and virtual FortiGate appliances utilizing FortiManager for centralized policy management, device mapping, and revision tracking.</li><li>Migration Execution: Author detailed Method of Procedure (MOP) documents, cutover playbooks, rollback strategies, and maintenance window schedules for migrating legacy firewalls and WAN circuits to Fortinet Secure SD-WAN.</li><li>Hybrid & Multi-Cloud Connectivity: Implement secure cloud edge connectivity, deploying virtual FortiGate instances (FortiGate-VM) in Azure using Cloud On-Ramp methodologies and Transit Gateways.</li><li>LAN/WLAN Integration: Configure FortiSwitch and FortiAP deployments using FortiLink to deliver unified, single-pane-of-glass management through FortiGate controllers.</li></ul><p>3. Automation & Deployment Standardization</p><ul><li>Template Standardization: Build and maintain standardized CLI scripts, FortiManager Meta-Fields, Normalized Interfaces, and Jinja2 templates to enable zero-touch provisioning (ZTP) for global site rollouts.</li><li>Infrastructure as Code (IaC): Automate policy pushes, object creation, and compliance checks using Python, Ansible, or Terraform (FortiOS/FortiManager providers).</li></ul><p>4. Validation, Operational Handoff, & Escalation</p><ul><li>Acceptance & Failover Testing: Execute rigorous post-implementation testing (failover validation, link brownout/blackout simulations, throughput benchmarking, and HA cluster state verification).</li><li>Operational Enablement: Author Standard Operating Procedures (SOPs), knowledge-base articles, and operational runbooks; conduct formal training and handoff sessions for Tier-2/3 operations and NOC teams.</li><li>Tier-4 Escalation: Serve as the ultimate technical authority during complex cutovers, critical outage recoveries, and escalated Fortinet TAC engagements.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><b>Technical Expertise :</b></li><li>Fortinet Ecosystem: 6+ years of hands-on architectural and implementation experience with Fortinet solutions, including FortiGate (FortiOS), FortiManager, FortiAnalyzer, FortiSwitch, FortiAP, and FortiClient.</li><li>Fortinet Secure SD-WAN: Deep expertise in ADVPN, SD-WAN rules, Performance SLAs, BGP over IPsec overlays, and centralized orchestration via FortiManager.</li><li>Routing & Networking Protocols: Expert-level understanding of BGP (path selection, communities, route reflection), OSPF, VRFs, VXLAN, EVPN, IPsec, NAT, IPv6, and QoS models.</li><li>Network Automation: Practical proficiency in scripting and automation using Python, Ansible, Terraform, or REST APIs.</li><li>Arista Velocloud: Familiarity with Arista Velocloud solutions in order to integrate with, and eventually migrate off of the current network based on Velocloud.</li><li><b>Education & Experience :</b></li><li>Bachelor s degree in Computer Science, Network Engineering, Information Technology, or equivalent industry experience.</li><li>8+ years of experience in enterprise network engineering, with a focus on enterprise security design and multi-site WAN transformations to SD-WAN.</li><li><b>Preferred Certifications :</b></li><li>Fortinet: Fortinet Certified Solution Specialist (FCSS) in Network Security or Secure SD-WAN; Fortinet Certified Expert (FCX) / NSE 8 highly valued.</li><li>Industry Certifications: CCIE (Enterprise Infrastructure or Security), CCNP Enterprise/Security, or equivalent expert-level network engineering credentials.</li></ul>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are seeking an experienced senior Salesforce Agentforce to lead the design and delivery of enterprise-grade AI agent solutions using Salesforce Agentforce. This role requires deep expertise in Agentforce architecture, Salesforce Data Cloud (Data 360), Retrieval-Augmented Generation (RAG), and the Salesforce platform. You will work closely with business stakeholders, architects, delivery teams, and executive leadership to identify AI use cases, define solution architectures, and drive successful Agentforce implementations across complex enterprise environments.</p>
<h4>Role responsibilities</h4>
<ul>
<li>Lead Agentforce discovery workshops to identify high-value AI use cases and assess solution fit.</li>
<li>Define agent care plans, success metrics, adoption strategies, and implementation roadmaps.</li>
<li>Architect Agentforce solutions, including:<br>
- Agents and sub-agents<br>
- Topics<br>
- Actions (Apex, Flow, Prompt-based, and Invocable Actions)<br>
- Instructions and orchestration</li>
<li>Design grounding strategies using Salesforce Data Cloud (Data 360), Retrieval-Augmented Generation (RAG), vector databases, embedding and chunking techniques, and retrieval optimization for both structured and unstructured data.</li>
<li>Design scalable Salesforce platform architectures, including:<br>
- Data model<br>
- Sharing and visibility model<br>
- Security architecture</li>
<li>Develop solution extensions using Apex, Lightning Web Components (LWC), and Salesforce Flow.</li>
<li>Produce technical architecture documentation, solution blueprints, and executive presentations.</li>
<li>Establish architectural governance, implementation standards, and best practices to ensure scalability, reusability, and compliance with Agentforce platform guardrails.</li>
<li>Collaborate with delivery teams, data engineers, integration architects, and enterprise stakeholders across multi-system environments, including ERP, CRM, middleware, and external AI services.</li>
<li>Support pre-sales initiatives by contributing to solution design, effort estimation, demonstrations, and proof-of-concept (POC) development.</li>
<li>Provide technical leadership and mentoring to project teams throughout the solution lifecycle.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Proven experience delivering Salesforce Agentforce solutions in production environments or enterprise-scale proof of concepts.</li>
<li>Strong understanding of Agentforce architecture, including:<br>
- Agents<br>
- Sub-agents<br>
- Topics<br>
- Actions<br>
- Instructions<br>
- Orchestration</li>
<li>Experience facilitating AI use case discovery and designing agent care plans.</li>
<li>Strong expertise in Salesforce Data Cloud (Data 360), including:<br>
- Data modelling<br>
- Batch and streaming ingestion<br>
- Data harmonisation<br>
- Identity resolution</li>
<li>Deep understanding of Retrieval-Augmented Generation (RAG), including:<br>
- Vector databases<br>
- Embedding and chunking strategies<br>
- Retrieval optimisation<br>
- Grounding using Data Cloud and external knowledge sources</li>
<li>Strong Salesforce platform architecture experience covering:<br>
- Data modelling<br>
- Security architecture<br>
- Sharing and visibility model (OWD, Roles, Sharing Rules)</li>
<li>Advanced development skills in:<br>
- Apex<br>
- Lightning Web Components (LWC)<br>
- Salesforce Flow</li>
<li>Experience designing enterprise integration patterns connecting Agentforce with external systems.</li>
<li>Excellent stakeholder management and client-facing communication skills with the ability to present solutions to both technical and executive audiences.</li>
<li>Understanding of the Agentforce consumption model.</li>
<li>Experience with Agentforce Testing Center or equivalent AI testing frameworks.</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Knowledge of Model Context Protocol (MCP).</li>
<li>Experience with Agent-to-Agent (A2A) integration patterns.</li>
<li>Experience designing headless Salesforce architectures.</li>
<li>Agentblazer Legend status.</li>
<li>Agentforce FDE Ready Practitioner accreditation.</li>
</ul>
<h4>Preferred Salesforce certifications</h4>
<ul>
<li>Salesforce Application Architect</li>
<li>Salesforce Data Cloud Consultant</li>
<li>Salesforce Agentforce Specialist</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Fully remote engagement.</li>
<li>Opportunity to work on cutting-edge Salesforce AI and Agentforce implementations.</li>
<li>Collaborate with leading enterprise clients on large-scale digital transformation programmes.</li>
<li>Competitive contract rates and the opportunity to shape next-generation AI-powered customer experiences.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Job Role -Principal Engineer – Electrical (Aviation) <br>Verbal and written communication in English is mandatory<br>Responsibilities:</strong><ul><li>Lead electrical design from feasibility and Basis of Design (BoD) through detailed design, tender and construction support for aviation facilities.</li><li>Own the electrical power strategy for large-scale facilities (e.g., hangar bays): MV/LV distribution, redundancy, load management, earthing, and control philosophies—balancing reliability, safety, and energy performance (IEC/NFPA context).</li><li>Engineer electrical systems for hazardous operations: paint booths/rooms, fuel-cell maintenance areas, welding zones—ensuring compliance with ATEX/IECEx and coordination with mechanical ventilation and controls.</li><li>Design and specify power systems for aviation facilities: transformers, generators, UPS, distribution boards, and backup systems for mission-critical operations.</li><li>Integrate electrical utilities across MRO and workshop environments—ground power units (GPU), PCA interfaces, process equipment loads, and coordination with mechanical, fire/life safety, and control systems.</li><li>Shape electrical systems for catering facilities: resilient power distribution for kitchens, cold-chain systems, and hygienic areas aligned with HACCP/ISO 22000 requirements.</li><li>Deliver BIM-led coordination (Revit/Navisworks) across architecture, structures, MEP, and specialist systems; lead clash resolution and model QA.</li><li>Perform calculations and studies: load estimation, cable sizing, protection coordination, short-circuit analysis, and lighting design.</li><li>Author technical documents: BoD, load schedules, single-line diagrams (SLDs), specifications, and commissioning plans.</li><li>Mentor and review engineers/designers; lead design reviews, HAZOPs, and constructability/operability workshops.</li><li>Engage stakeholders—airlines, MROs, airport operators, and authorities—to secure approvals and ensure smooth delivery.</li><li>Lead retrofit, refurbishment, and brownfield upgrades in operational airport environments—assessing existing systems, planning phased upgrades, and integrating new systems with minimal disruption while improving capacity, compliance, and energy performance.</li></ul><strong>Key systems & domains you’ll cover:</strong><ul><li>Hangars & workshops: MV/LV distribution, ground power units (GPU), PCA electrical interfaces, high-bay lighting, emergency power, earthing and bonding for aircraft safety, and hangar door electrics. </li><li>Paint/corrosion control: hazardous-area electrical systems, explosion-proof equipment, interlocks, LEL monitoring interfaces, and ATEX/IECEx compliance coordinated with ventilation and controls. </li><li>Welding & fabrication: power distribution for welding equipment, equipment earthing, task lighting, and integration with extraction/LEV systems aligned with OSHA/ACGIH guidance. </li><li>Power systems: transformers, generators, UPS, LV panels, and distribution networks designed for redundancy, resilience, and mission-critical operations. </li><li>Catering facilities: resilient power supply for kitchens, cold rooms/freezers, food processing areas, and hygienic zoning aligned with HACCP/ISO 22000 requirements. </li><li>ELV & controls: fire alarm systems (NFPA 72), ICT, security (CCTV/access control), structured cabling, and BMS/SCADA integration for operational monitoring and control.</li></ul><br> <strong>Qualifications:</strong><ul><li>Bachelor’s degree in electrical engineering; Master's degree preferred.</li><li>Professionally registered (CEng, PE, or equivalent).</li><li>15+ years' experience in electrical building services design, including aviation and complex infrastructure projects.</li><li>Demonstrated experience leading multidisciplinary design teams and delivering major projects.</li></ul><strong>Technical Expertise:</strong><ul><li>Strong knowledge of international electrical design codes, standards, and aviation requirements.</li><li>Expertise in MV/LV power distribution, load assessments, protection systems, and earthing design.</li><li>Proficiency in BIM and industry-standard design software, including Revit, Navisworks, ETAP, and Dialux.</li><li>Experience in airport facilities, terminal buildings, and aviation-related infrastructure is highly desirable</li></ul><br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Avertra's mission is to Simplify Life — automating complex decision-making for customer-centric industries including Utilities, Financial Services, Logistics, and Commerce, while directly improving the employee and customer experience.</p><p><br></p><p>What We Promise You:</p><ul><li>A global family building a sustainable, scalable ecosystem guided by logic and empathy.</li><li>A clearly-scoped, high-impact mandate, ship real controls, not just reports.</li><li>Genuine investment in your growth and mastery of your domain.</li></ul><p>The Security Engineer is responsible for building the runtime, detection, and application-security layers that carry Avertra into SOC 2 and PCI DSS 4.0 compliance, partnering with the in-house DevOps team on Avertra’s Azure / AKS platform (TypeScript / React / Node application landscape, including billing and guest-payment flows in PCI scope).</p><p><br></p><p>The role owns security design, detections and rules, application-security testing, the vulnerability management program, vendor remediation, and control evidence. DevOps owns the CI/CD pipeline, AKS, and infrastructure execution; a fractional vCISO and GRC platform own the audit itself, this role supplies and maintains the evidence for the controls it builds.</p><p><br></p><p><br></p><p>Main Job Responsibilities</p><ul><li>Application Security Testing</li><li>Introduces and tunes DAST against running applications; triages findings and drives fixes.</li><li>Deploys and owns a semantic SAST engine tuned for TypeScript / React / Node; owns the rules, triage, and merge-block policy.</li><li>Detection Engineering & Response</li><li>Builds the detection layer on the SIEM: correlation rules, alerts, and incident playbooks.</li><li>Defines and tunes runtime workload detection in AKS and file-integrity monitoring.</li><li>Owns what is detected and how the organization responds, while DevOps stands up SIEM infrastructure, log shipping, and agent deployment.</li><li>Edge & Network Controls</li><li>Owns the WAF ruleset: tunes the OWASP ruleset, defines exceptions, and confirms Prevention mode and that logs reach the SIEM.</li><li>Vulnerability Management as a Program</li><li>Stands up a vulnerability aggregator: dedups across scanners, assigns owner and risk-based SLA per finding, drives ticketing, and surfaces SLA breaches on a dashboard.</li><li>Defines secret-scanning policy (pre-commit and history sweep) and unifies the release gate across all scanners.</li><li>Assurance & Evidence</li><li>Manages the ASV scan and annual penetration-test vendors; triages results and drives remediation.</li><li>Produces and maintains evidence for owned controls, alongside the vCISO and GRC platform, to support SOC 2 Type II and PCI DSS 4.0 assessments (supports, but does not run, the audit).</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Needed Competencies</p><ul><li>Technical expertise integrating and tuning security scanners in CI/CD pipelines (Azure DevOps ideal): SAST, DAST, SCA, secrets, IaC.</li><li>Technical expertise in DAST (OWASP ZAP or equivalent) and semantic SAST engines (Semgrep / CodeQL) on TypeScript / React / Node codebases.</li><li>Technical expertise in SIEM detection engineering (Microsoft Sentinel and/or Wazuh / Elastic): writing detections, correlation, alert tuning, and playbooks.</li><li>Technical expertise in Kubernetes / AKS security and runtime detection (Falco / Defender for Containers), network policies, and Pod Security Standards.</li><li>Technical expertise in vulnerability management: aggregation / dedup, risk-based SLAs, and triage (DefectDojo or equivalent).</li><li>Technical expertise in Azure security fundamentals: Defender for Cloud, Entra ID / RBAC, Key Vault, and edge WAF (OWASP ruleset).</li><li>Solid grounding in OWASP Top 10, TLS / PKI, authentication protocols, and API security.</li><li>Strong decision-making capabilities to weigh the relative costs and benefits of controls and prioritize risk-based remediation.</li><li>Ability to produce clean, audit-ready evidence for SOC 2 and/or PCI DSS control requirements (supporting, not running, the audit).</li><li>Builder’s mindset: OSS-first, iterating toward managed services.</li><li>Clear communicator: able to translate risk for engineers and executives, with strong written English and documentation.</li><li>Collaborative: drives secure-by-default practices through the DevOps and engineering teams rather than owning infrastructure directly.</li></ul><p><br></p><p>Education</p><ul><li>Bachelor’s on Computer Science, Information Technology, or a related field is recommended as a reasonable default, to be confirmed.</li></ul><p><br></p><p>Experience</p><ul><li>4–7 years in security engineering, DevSecOps, or application security, with hands-on experience building and tuning security controls. Comfortable partnering with DevOps / platform teams rather than owning infrastructure directly.</li></ul><p><br></p><p>Knowledge, Skills and Abilities</p><ul><li>Excellent written and spoken English; able to translate risk clearly for both engineers and executives.</li><li>Experience preparing an organization for a first SOC 2 Type II or PCI DSS assessment (nice-to-have).</li><li>Familiarity with GRC / continuous-compliance platforms (Vanta, Drata); policy-as-code (OPA / Conftest); threat modeling (nice-to-have).</li><li>Preference for OSS-first security tooling with a managed Azure-native upgrade path.</li><li>Effective listening and multi-tasking capabilities across concurrent security workstreams.</li></ul><p><br></p><p>Preferences</p><ul><li>Certified Kubernetes Security Specialist (CKS)</li><li>Microsoft SC-200</li><li>Microsoft AZ-500</li><li>OSCP</li><li>CEH</li><li>PCI ISA / PCIP</li><li>CISSP / CISM</li></ul><p><br></p><p>Travel</p><ul><li>Up to 15%</li></ul><p><br></p><p>Work Schedule</p><ul><li>Monday–Friday, 10:00 AM – 7:00 PM (or as agreed). Hybrid work model, demand-based.</li></ul><p><br></p><p><br></p><p><br></p><p><br></p></div>
<p>The GIZ Jordan Projects <strong><em>FURSATI – Empowering Women for Technical and Green Crafts Professions and in Career Development</em></strong> and <strong><em>Centres for Migration and Development (ZME)</em> </strong>are seeking to hire a “<strong>Policy Advisor</strong>” based in Jordan- for full-time base employment.</p>
<p><strong>FURSATI –</strong> <strong>“is</strong> a BMZ-funded GIZ project in Jordan’s TVET portfolio, running from <strong>05/2026 to 04/2030</strong>. The project aims to improve employment perspectives in Jordan, especially for young women, in green, technical and creative sectors. It follows a gender-transformative approach, with gender equality and women’s empowerment as its principal objective. </p>
<p>FURSATI works at system, school, community and labour-market level. It supports gender-responsive TVET reform, practice-oriented BTEC education, social norm change around women’s employment, and women’s transition into work. </p>
<p><strong>Output 1</strong> strengthens the Ministry of Education’s capacities to implement TVET reform in a gender-transformative and labour market-oriented way, including policy advice, capacity development, career orientation and private sector engagement. </p>
<p><strong>Output 2</strong> supports selected BTEC girls’ schools in improving practical and gender-responsive training in green, technical and creative fields, with a focus on work-based learning and cooperation with companies. </p>
<p><strong>Output 3</strong> addresses social norms limiting women’s participation in these sectors through evidence-based campaigns, community dialogue, Sport for Development approaches, and exchange with women’s and business associations. </p>
<p><strong>Output 4</strong> strengthens labour market-oriented qualification offers and women’s transition into employment through labour market analysis, training development, mentoring, career guidance, job fairs, internships and cooperation with relevant associations</p>
<p><strong>ZME- </strong>The global programme "Centres for Migration and Development" (ZME) is part of the Group “Flight, Migration, and Return” in the Department “Sector and Global Programmes”. On behalf of the German Federal Ministry for Economic Cooperation and Development (BMZ), the centres help to shape safe and regular migration that benefits all sides: Embedded in the structures of the cooperation countries, they advise people on regular work or training migration and at the same time support returnees from Germany and other countries to reintegrate socio-economically in their country of origin. In this way, the centres enable the partner structures to support people in all phases of the migration cycle. </p>
<p><strong><u>Qualifications and specialist knowledge</u></strong></p>
<ul>
<li>Profound knowledge of Jordan’s TVET system, structures, and reform processes, including the National Qualifications Framework and the strategies for its implementation.</li>
<li>In-depth expertise on gender equality matters in TVET and Secondary Education, including sound familiarity with current scientific discourse. </li>
<li>At least 7 years of working experience with TVET governance structures in Jordan </li>
<li>At least 5 years of experience working in international cooperation in capacity development of steering structures in the TVET sector. </li>
<li>Proven expertise in managing communication with political partners. </li>
<li>Profound knowledge of the BTEC system, </li>
<li>Strong communication skills, cultural empathy, high service orientation as well as resilience and flexibility.</li>
<li>Fluent in Arabic and English</li>
</ul>
<p><strong><u>Main Responsibilities</u></strong> </p>
<p><strong><em>Fursati: </em></strong>The advisor will mainly work under Output 1 (TVET / Governance), and contribute to other outputs, specifically Output 2 (BTEC System), regarding governance issues.</p>
<ul>
<li>Provision of project advisory measures for the implementation of gender strategies under the umbrella of the Jordanian TVET strategy,</li>
<li>Facilitate political dialogue on key intervention areas in close collaboration with the AV.</li>
<li>Support access and facilitate cooperation with the Accreditation and Quality Assurance Commission (AQAC) and other key players in the TVET sector.</li>
<li>Provide advisory services to MoE counterparts on Gender-related policy processes</li>
</ul>
<p><strong>Centres for Migration and Development (ZME) – Jordan </strong>The advisor will work under Output 1 (Capacity Development), and Output 4 (Advisory Procedures), regarding governance issues.</p>
<ul>
<li>Coordinate and facilitate the dialogue with the political partner (MoL) in close collaboration with the project lead.</li>
<li>Prepare regular project inputs and written contributions related to project implementation in Jordan, such as reports to partners (MoL)</li>
<li>Prepare, implement and follow-up of labour mobility steering committee meetings and project technical committee meetings with MoL</li>
<li>Maintain regular contact and dialogue with ZME project partners and relevant stakeholders to cooperate towards achieving the projects’ objectives (including public and private institutions in the fields of TVET and labour migration)</li>
</ul>
<p><em>The brief profile is not intended to provide a full and complete description.</em></p>
<p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p><em><strong>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</strong></em></p>
<p><em><strong>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</strong></em></p>
<p><em><strong>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</strong></em></p>
<p><em><strong>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</strong></em></p>
<p><br></p><p><strong>Mission:</strong> The Regional Senior HR Officer supports the MENA Regional HR Coordinator and serves as the primary focal point for the management of human resources processes for the Regional Office national workforce. This includes recruitment, onboarding, payroll coordination, medical insurance administration, contract management, attendance and leave management, learning and development, performance management, employee relations, compliance, and employee exit processes. The position also supports the administration of the Regional Office international workforce, including deployments, accommodation arrangements, medical checks, arrivals and departures, and other HR-related contractual and administrative processes. The Regional Senior HR Officer coordinates with relevant external stakeholders, ministries, and authorities to ensure compliance with labor regulations and the effective management of work permits, residency requirements, social security, income tax, and other statutory obligations. In addition, the position manages HR-related administrative processes, including consultancy and service contracts under HR management, workshops, per diem administration, and other operational requirements. The Regional Senior HR Officer provides operational HR support to the MENA portfolio upon request of the Regional HR Coordinator, contributing to the implementation of HR tools and systems, emergency HR support, staff training initiatives, and other regional HR priorities.</p><p><strong>Main responsibilities:</strong></p><p><strong>National Regional Staff HR Management</strong></p><ul><li>Manage end-to-end HR processes for Regional Office national staff including recruitment, onboarding, contract issuance, amendments, renewals, and terminations.</li><li>Ensure accurate payroll inputs, monthly attendance, leave tracking, and coordination with finance for salary processing.</li><li>Administer employee benefits including medical insurance enrollment, updates, and claims follow-up.</li><li>Maintain up-to-date personnel files, HR database records, and ensure documentation is audit-ready.</li><li>Follow up on performance management processes including probation reviews, annual appraisals, and performance improvement actions.</li><li>Support learning and development activities including training coordination and capacity-building initiatives.</li><li>Handle employee relations matters including queries, grievances, and disciplinary follow-up in coordination with the Regional HR Coordinator.</li></ul><p><strong>International Regional Staff Administrative Support</strong></p><ul><li>Support HR administrative processes for expatriate staff including deployment, onboarding, relocation, and offboarding.</li><li>Coordinate accommodation arrangements, travel logistics, and arrival/departure administrative requirements.</li><li>Follow up on medical checks and related documentation for international staff.</li><li>Support contract administration, including renewals and amendments.</li><li>Ensure proper documentation and tracking of international staff movements, leave balances and assignments.</li></ul><p><strong>Stakeholder Management (Internal & External)</strong></p><ul><li>Liaise with ministries, social security institutions, tax authorities, and other government bodies on HR-related matters.</li><li>Ensure compliance with work permits, residency permits, and legal employment requirements for national and international staff.</li><li>Coordinate with external service providers such as insurance companies, medical providers, and travel agencies.</li><li>Serve as HR focal point for internal departments including finance, logistics, and programs on HR-related administrative matters.</li><li>Maintain professional communication and timely follow-up with all stakeholders to ensure smooth HR operations.</li><li>Liaise with HQ on global HR tools and initiatives relevant to the Regional Office, ensuring proper implementation, alignment, and timely follow-up on requirements.</li></ul><p><strong>Regional HR Support</strong></p><ul><li>Provide HR operational support to country offices within the MENA portfolio upon request from the Regional HR Coordinator.</li><li>Support implementation of HR tools, templates, systems, and standard procedures across the region.</li><li>Assist in emergency HR responses including rapid recruitment, deployments, and HR coordination during crises.</li><li>Contribute to HR projects, policy rollouts, and organizational change initiatives at regional level.</li><li>Support capacity building for country HR focal points through guidance, coaching, and technical advice.</li></ul><p><strong>HR Reporting & Analytics</strong></p><ul><li>Prepare regular HR reports including staffing updates, turnover, recruitment status, leave balances, and contract tracking.</li><li>Maintain and update HR dashboards and trackers for regional office.</li><li>Provide ad-hoc HR data and analysis to support decision-making by the Regional HR Coordinator and management.</li><li>Ensure accuracy and consistency of HR data across all systems and reports.</li></ul><p><br></p><p><strong>Required skills and competencies:</strong></p><p><strong>Interpersonal Skills</strong></p><ul><li>Collaboration, Flexibility & Teamwork: ability to work with a diverse team and adjust work schedules as necessary to meet work objectives and priorities in a professional manner.</li><li>Time management skills: High attention to details, organized, and ability to prioritize workload.</li><li>Communication skills and diplomacy: Strong verbal and written communication skills and ability to communicate HR policies and procedures clearly to diverse audiences.</li><li>Confidentiality & Professional Integrity: Maintains confidentiality when handling sensitive employee information, and demonstrates sound judgment, discretion, and ethical behavior.</li><li>Relationship Building & Stakeholder Management: ability to establish and maintain positive working relationships with employees, managers, HQ teams, government authorities, and external service providers.</li></ul><p><strong>Organizational Skills</strong></p><ul><li>Strong organizational and coordination skills, with the ability to manage multiple HR processes</li><li>Ability to manage HR data, maintain trackers, and produce accurate reports.</li><li>Follows through on actions and monitors progress until completion.</li><li>Conflict resolution skills</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in business administration, HR Management, Law, Social sciences, or a related field is required.</li><li>Additional certifications in Human Resources (e.g., SHRM) are considered a strong asset.</li><li>Proven training in Labor Law and Employment Regulations, Employee Relations and Conflict Management, HR Information Systems (HRIS) or any other relevant HR trainings is highly desirable.</li><li>Familiarity with humanitarian standards, PSEAH (Prevention of Sexual Exploitation, Abuse and Harassment), Code of Conduct, Duty of Care and Staff Wellbeing is essential.</li><li>Minimum of 4-6 years of relevant experience in a Human Resources similar role, preferably within humanitarian or development organizations.</li><li>Minimum 4 years of experience in an NGO/International Institution in a similar position (preferred).</li><li>Proficiency in managing payroll, leave management, national labor laws, and all relevant national HR processes and the full HR cycle.</li><li>Prior involvement in remote coordination or support to field missions is highly desirable.</li><li>Native Arabic speaker with excellent command of English (spoken and written).</li><li>Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using digital tools for inventory, procurement, and reporting. Experience with ERP is an asset.</li></ul>
<p><strong>Position: Information Manager</strong></p>
<p><strong>Country Office: Afghanistan - Remotely </strong></p>
<p><strong>Work Location: </strong><strong> Amman, Jordan</strong></p>
<p><strong>Closing Date:</strong> <strong>20 August</strong></p>
<p><strong>Expected Start Date: 1 October 2026</strong></p>
<p> </p>
<h1>About INSO</h1>
<p>Founded in 2011, the International NGO Safety Organization (INSO) is an international NGO that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations, and training. INSO provides daily support to more than 1,500 NGOs operating in 24 of the world’s most insecure countries. INSO is registered in the Netherlands, with its headquarters located in The Hague, a city renowned for its international focus on peace and justice.</p>
<p>Job Summary</p>
<p>INSO is seeking an experienced Information Manager to lead the Afghanistan team’s Information Management function. The role ensures the effective management and use of security and operational data that supports humanitarian organisations operating in complex environments.</p>
<p>The Information Manager oversees key systems such as the Conflict & Humanitarian Data Centre (CHDC) and the INSO Partner Portal, while transforming data into clear visual products—charts, maps, and dashboards—used in reports and analysis.</p>
<p>Working closely with programme teams, partners, and HQ, the Information Manager helps strengthen data systems and workflows that enable humanitarian actors to operate more safely and effectively.</p>
<p>Main responsibilities</p>
<p><strong>Manage the Conflict & Humanitarian Data Centre (CHDC)</strong></p>
<ul>
<li>Act as the country focal point for the Conflict & Humanitarian Data Centre (CHDC).</li>
<li>Ensure incidents are correctly categorised, verified, and maintained in line with INSO methodology.</li>
<li>Monitor and improve the quality and integrity of security incident data.</li>
<li>Train and support INSO staff and Partners on CHDC and its methodology.</li>
</ul>
<p><strong>Develop Data Visualisations and Analytical Products</strong></p>
<ul>
<li>Transform data into clear and impactful charts, maps, dashboards, and visual products.</li>
<li>Support programme teams in using data and visualisations to strengthen reporting and analysis.</li>
<li>Improve tools, workflows, and processes used to produce visual outputs.</li>
</ul>
<p><strong>Manage the INSO Portal and other Platforms</strong></p>
<ul>
<li>Manage the INSO Partner Portal and related platforms.</li>
<li>Support partners in accessing and using the Portal and INSO App.</li>
<li>Monitor partner registration and ensure the accuracy of partner data.</li>
</ul>
<p><strong>Lead the Information Management Team</strong></p>
<ul>
<li>Lead and support the Information Management team, ensuring high standards in data management and analysis.</li>
<li>Recruit, mentor, and develop team members while fostering a collaborative and supportive work environment.</li>
<li>Organise team priorities and delegate tasks to ensure the timely delivery of information products and services.</li>
</ul>
<p><strong>Coordination and Global Collaboration</strong></p>
<ul>
<li>Coordinate information management activities across the Country Office.</li>
<li>Work closely with programme teams to identify data needs and improve information workflows.</li>
<li>Work with programme teams to improve information workflows and data use.</li>
<li>Contribute to INSO’s global information management initiatives and systems.</li>
</ul>
<p><strong>Provide IT Support (when applicable)</strong></p>
<ul>
<li>Provide basic IT troubleshooting and user support to staff.</li>
<li>Maintain shared information platforms such as SharePoint.</li>
<li>Coordinate with HQ IT on technical issues and system updates.</li>
</ul>
<h1>Requirements</h1>
<p><strong>Essential</strong></p>
<ul>
<li>Fluency in English and the working language of the CO, both written and verbal.</li>
<li>Minimum 5 years of experience in data management, data visualisation, or information management.</li>
<li>Minimum 2 years of experience managing a team.</li>
<li>Experience with Power BI and DAX, or similar BI software (such as Tableau).</li>
<li>Proficiency in database management using SQL.</li>
<li>Working knowledge of scripting languages such as Python or R.</li>
<li>Basic knowledge in GIS software and systems (e.g. using QGIS or ArcGIS).</li>
<li>Demonstrated ability to communicate technical information clearly to non-technical audiences.</li>
</ul>
<p><strong>Nice to have</strong></p>
<ul>
<li>Master’s degree or equivalent in Information Systems, Computer Science, Data Management, GIS, or relevant field.</li>
<li>Experience working with humanitarian organisations, particularly NGOs operating in complex contexts.</li>
<li>Proficiency or familiarity with Persian and/or Pashto</li>
<li>Knowledge of the regional context or previous professional experience in the region.</li>
<li>Experience delivering training or capacity building related to data or information management tools.</li>
</ul>
<p><strong>Core Competencies</strong></p>
<ul>
<li>Attention to details – Ensures accuracy and quality by carefully reviewing data, reports, and processes.</li>
<li>Analytical Thinking – Interprets complex data with accuracy to support decision-making.</li>
<li>Leadership – Guides and develops team members through mentoring, clear direction, and effective delegation.</li>
<li>Collaboration – Fosters teamwork and shared goals across diverse groups.</li>
<li>Diplomacy – Builds trust and inclusion through empathy and listening.</li>
<li>Communication – Conveys information clearly and adapts to the audience.</li>
<li>Proactivity – Anticipates issues and suggests practical, forward-thinking solutions.</li>
</ul>
<h1>INSO’s Safeguarding Policy</h1>
<p>INSO is fully committed to the safe recruitment, selection and vetting of all potential new staff, trustees and volunteers, and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.</p>
<p>Terms & Conditions</p>
<p>12-month renewable contract, <strong>USD 4200</strong> per month salary, 1.75 days annual leave per month, medical coverage.</p>
<p>How to apply</p>
<p>Please submit completed applications to <strong><u>jobs@afg.ngosafety.org</u></strong> and reference <strong>‘IM - AFG’</strong> in the subject line. Applications should be in English and include:</p>
<ul>
<li>An updated CV</li>
<li>A one-page cover letter detailing why you are interested in working for INSO and how your qualifications align specifically with the competencies required for the role.</li>
</ul>
<p> </p>
<p>The Tax Services Specialist at Azadea's Business Services is responsible for executing the tax process and assisting in the preparation of tax returns across all countries of the group.</p>
<ul>
<li>Collect the necessary data for the group's tax filings, including all direct and indirect taxes (Corporate Income Tax, VAT, WHT, etc.) for the relevant countries.</li>
<li>Prepare and maintain the necessary reports and reconciliations for the timely and accurate preparation of tax returns for all direct and indirect taxes for the relevant countries.</li>
<li>Review data, accounting transactions, and supporting documentation to ensure full compliance with the group's tax policies and procedures, as well as local tax legislation for all direct and indirect taxes for the relevant countries.</li>
<li>Collaborate closely with the regional tax team and subordinates on all tax-related queries to ensure the provision of accurate and timely information.</li>
<li>Support the regional tax team in preparing the documents and reconciliations required for tax audits or tax filings conducted at the group level.</li>
<li>Ensure a high level of customer service is delivered and maintained by meeting all internal SLAs and promptly following up on requests, ensuring internal customers are satisfied.</li>
</ul>
<p>The Azadea Group is a premier lifestyle retail company that owns and operates more than 55 leading international franchise concepts across the Middle East and Africa. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishings, sporting goods and multimedia. With over 12,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 13 countries, including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Saudi Arabia, Kuwait, Lebanon, Oman, Qatar and United Arab Emirates.</p>
<p>LANGUAGE & TECHNICAL SKILLS</p>
<p>Language Proficiency</p>
<ul>
<li>Fluency in English and Arabic.</li>
<li>Fluency in French is a plus.</li>
</ul>
<p>Technical Skills</p>
<ul>
<li>Proficiency in MS Office.</li>
</ul><p><strong>Desired Candidate Profile</strong></p><ul>
<li>Bachelor s degree in Accounting, or Finance, or a related field.</li>
<li>Master s degree is a plus.</li>
</ul>
<p>EXPERIENCE</p>
<ul>
<li>Two to four years of experience in accounting and tax compliance, or a similar role.</li>
<li>Big four or large group experience is a plus.</li>
</ul>
<p>BEHAVIORAL COMPETENCIES</p>
<ul>
<li>Customer Focus Builds strong customer relationships and delivers customer-centric solutions. For example, probes deeply into customer needs to identify less obvious interests or expectations. Consistently goes above and beyond to understand customer requirements and surpass their expectations.</li>
<li>Plans and Aligns Plans and prioritizes work to meet commitments aligned with organizational goals. For example, outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work.</li>
<li>Ensures Accountability Holds self and others accountable to meet commitments. For example, accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.</li>
<li>Collaborates Builds partnerships and works collaboratively with others to meet shared objectives. For example, readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.</li>
<li>Situational Adaptability Adapts approach and demeanor in real time to match the shifting demands of different situations. For example, swiftly and easily adapts approach to a wide array of different or changing situations. Is inquisitive about evolving situations; identifies how to adapt early.</li>
</ul>
<p>Azadea Group is an Equal Employment Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.</p>
<p>Position Overview: The AI Strategy Advisor is responsible for building and maintaining strong client relationships, ensuring clients achieve their goals using our platform, and driving client satisfaction and retention. The CSM will act as the primary point of contact for clients, providing strategic guidance, tracking performance, and identifying opportunities for growth and improvement.</p><p>Key Responsibilities:</p><p>Client Relationship Management:</p><ul><li>Serve as the main point of contact for assigned clients, managing the relationship from onboarding to ongoing support.</li><li>Conduct regular check-ins and quarterly business reviews to align with client objectives.</li><li>Build trust and ensure long-term client satisfaction through proactive communication and strategic guidance.</li></ul><p>Client Success Planning:</p><ul><li>Collaborate with clients to define success metrics and develop action plans to meet their objectives.</li><li>Track client performance against key KPIs, such as containment rate, user satisfaction, and platform ROI.</li><li>Provide insights and recommendations to clients for optimizing platform usage and achieving their goals.</li></ul><p>Reporting and Analytics:</p><ul><li>Prepare and deliver detailed performance reports, highlighting key metrics, trends, and actionable insights.</li><li>Monitor client engagement and feature utilization, ensuring clients maximize their investment.</li></ul><p>Upsell and Expansion Opportunities:</p><ul><li>Identify opportunities for upselling additional features or services that align with client needs and objectives.</li><li>Work closely with the Sales team to present tailored solutions to clients.</li></ul><p>Collaboration and Support:</p><ul><li>Partner with the Technical Support Specialist to resolve recurring client issues and enhance the client experience.</li><li>Coordinate with Product Development for feature requests or customizations based on client feedback.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications:</p><p>Bachelor s degree in Business, Communications, or a related eld. 3+ years of experience in customer success, account management, or a related client-facing role. Strong analytical skills with the ability to interpret data and provide actionable insights. Excellent communication and interpersonal skills to build lasting client relationships. Familiarity with chatbot platforms, customer service systems, or SaaS solutions is a plus. Pro ciency in tools like CRM systems, Excel, and reporting tools.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for skilled Frontend Developers (HTML/CSS/JavaScript, React/Next.<br>js) to join the Tendem project (https://tendem.<br>ai/) and build high-quality landing pages and multi-page websites for real-world use cases.<br> In this role, you'll apply your frontend development expertise and design sensibility to build pixel-perfect, responsive, and conversion-focused websites that meet real client requirements.<br> This part-time remote opportunity is ideal for professionals with hands-on experience in landing page production, multi-page website development, and modern frontend frameworks.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Frontend Developer, you'll design, build, and refine landing pages, waitlist pages, promo pages, and small multi-page sites (portfolios, restaurant sites, small business sites, simple online stores), turning client briefs into responsive, performant, polished web experiences.<br> Key Responsibilities Build landing pages, waitlist pages, and promo pages with clear hero sections, CTAs, and conversion-focused layouts.<br> Build small multi-page websites (Home, About, Services, Contact, etc.<br>) that follow client requirements and basic information architecture.<br> Implement responsive, mobile-first layouts that work cleanly across devices and browsers.<br> Integrate forms, email capture, basic analytics, and simple CMS or headless content sources.<br> Apply on-page SEO basics (semantic HTML, meta tags, performance, accessibility) so pages are ready to rank and run ads against.<br> Review, debug, optimize, and refine frontend markup, styling, structure, and content placement to deliver production-quality websites.<br> Troubleshoot layout, performance, and cross-browser issues independently.<br> Requirements Educational qualifications At least 3 years of relevant experience in frontend development, landing page production, or website development (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, Design, or related fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in modern frontend development, responsive web design, and building high-quality landing pages and small websites.<br> We are looking for specialists who can create polished, conversion-focused user experiences, work confidently with modern frontend frameworks, and build production-ready user interfaces.<br> A strong visual eye, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) Strong command of HTML, CSS, and JavaScript, including responsive design, Flexbox, and Grid.<br> Hands-on experience with at least one modern frontend framework (React, Next.<br>js, Vue, Astro, or similar).<br> Experience with utility-first CSS (Tailwind) or modern component libraries.<br> Ability to translate Figma designs or written briefs into clean, maintainable code.<br> Familiarity with form handling, email capture services, and basic analytics setup (GA4, Plausible, or similar).<br> Working knowledge of on-page SEO, accessibility (WCAG basics), and Core Web Vitals.<br> Comfortable working with simple CMSs or headless content (Webflow, Framer, Sanity, Contentful, or similar) is a plus.<br> Additional requirements Strong attention to detail and visual taste — pages should look intentional, not generic.<br> Self-directed work ethic with the ability to deliver complete pages with minimal supervision.<br> Portfolio of shipped landing pages and/or small websites (required).<br> English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Apply your expertise to real-world technology projects while gaining experience building high-quality solutions for a global platform.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
<p><h4>Description</h4>
<p>Mindrift is looking for skilled mobile app developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project and build native and cross-platform mobile applications within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem agents that handle repetitive tasks, while you provide mobile engineering expertise, platform-specific judgment, and quality control to ensure apps are stable, performant, and ready for real users on real devices. This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle.</p>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p>
<h4>About the role</h4>
<p>This is a freelance role for a Tendem project. As a mobile app developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android).</li>
<li>Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design).</li>
<li>Integrate native device features (camera, push notifications, location, storage, biometrics).</li>
<li>Connect apps to backend APIs, handle offline state, caching, and synchronization.</li>
<li>Implement monetization features where required (in-app purchases, ads, subscriptions).</li>
<li>Evaluate AI-generated mobile code and refactor it for correctness, performance, battery use, and maintainability.</li>
<li>Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console).</li>
</ul>
<h4>Requirements and benefits</h4>
<ul>
<li>At least 3 years of relevant experience in mobile app development (required).</li>
<li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li>
<li>Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android. We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and refine AI-assisted output into production-ready mobile applications. Strong attention to detail, performance awareness, and the ability to work independently are essential.</li>
<li>Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android).</li>
<li>Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines.</li>
<li>Experience integrating REST APIs, handling async data, and managing local storage.</li>
<li>Familiarity with native device APIs (notifications, camera, location, storage, biometrics).</li>
<li>Experience with mobile build tools, code signing, and submission to App Store / Google Play.</li>
<li>Experience implementing in-app purchases, ads, or subscriptions is a plus.</li>
<li>Familiarity with backend services such as Firebase, Supabase, or similar is a plus.</li>
<li>Strong attention to detail and commitment to performance, stability, and platform polish.</li>
<li>Self-directed work ethic with the ability to ship complete mobile features independently.</li>
<li>Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).</li>
<li>English proficiency: upper-intermediate (B2) or above (required).</li>
</ul>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $35 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p>
<h4>Why this freelance opportunity might be a great fit for you?</h4>
<ul>
<li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li>
<li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li>
<li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Mindrift is looking for skilled mobile app developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project and build native and cross-platform mobile applications within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem agents that handle repetitive tasks, while you provide mobile engineering expertise, platform-specific judgment, and quality control to ensure apps are stable, performant, and ready for real users on real devices. This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle.</p>
<br>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p>
<br>
<h4>About the role</h4>
<p>This is a freelance role for a Tendem project. As a mobile app developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks.</p>
<br>
<h4>Key responsibilities</h4>
<li>Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android).</li>
<li>Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design).</li>
<li>Integrate native device features (camera, push notifications, location, storage, biometrics).</li>
<li>Connect apps to backend APIs, handle offline state, caching, and synchronization.</li>
<li>Implement monetization features where required (in-app purchases, ads, subscriptions).</li>
<li>Evaluate AI-generated mobile code and refactor it for correctness, performance, battery use, and maintainability.</li>
<li>Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console).</li>
<br>
<h4>Requirements and benefits</h4>
<li>At least 3 years of relevant experience in mobile app development (required).</li>
<li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li>
<li>Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android. We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and refine AI-assisted output into production-ready mobile applications. Strong attention to detail, performance awareness, and the ability to work independently are essential.</li>
<li>Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android).</li>
<li>Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines.</li>
<li>Experience integrating REST APIs, handling async data, and managing local storage.</li>
<li>Familiarity with native device APIs (notifications, camera, location, storage, biometrics).</li>
<li>Experience with mobile build tools, code signing, and submission to App Store / Google Play.</li>
<li>Experience implementing in-app purchases, ads, or subscriptions is a plus.</li>
<li>Familiarity with backend services such as Firebase, Supabase, or similar is a plus.</li>
<li>Strong attention to detail and commitment to performance, stability, and platform polish.</li>
<li>Self-directed work ethic with the ability to ship complete mobile features independently.</li>
<li>Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).</li>
<li>English proficiency: upper-intermediate (B2) or above (required).</li>
<br>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<br>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $35 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p>
<br>
<h4>Why this freelance opportunity might be a great fit for you?</h4>
<li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li>
<li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li>
<li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for skilled Mobile App Developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project (https://tendem.<br>ai/) and build native and cross-platform mobile applications within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide mobile engineering expertise, platform-specific judgment, and quality control to ensure apps are stable, performant, and ready for real users on real devices.<br> This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Mobile App Developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks.<br> Key Responsibilities Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android).<br> Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design).<br> Integrate native device features (camera, push notifications, location, storage, biometrics).<br> Connect apps to backend APIs, handle offline state, caching, and synchronization.<br> Implement monetization features where required (in-app purchases, ads, subscriptions).<br> Evaluate AI-generated mobile code and refactor it for correctness, performance, battery use, and maintainability.<br> Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console).<br> Requirements and benefits At least 3 years of relevant experience in mobile app development (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android.<br> We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and refine AI-assisted output into production-ready mobile applications.<br> Strong attention to detail, performance awareness, and the ability to work independently are essential.<br> Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android).<br> Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines.<br> Experience integrating REST APIs, handling async data, and managing local storage.<br> Familiarity with native device APIs (notifications, camera, location, storage, biometrics).<br> Experience with mobile build tools, code signing, and submission to App Store / Google Play.<br> Experience implementing in-app purchases, ads, or subscriptions is a plus.<br> Familiarity with backend services such as Firebase, Supabase, or similar is a plus.<br> Strong attention to detail and commitment to performance, stability, and platform polish.<br> Self-directed work ethic with the ability to ship complete mobile features independently.<br> Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).<br> English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
<p>As an Incident Management Coordinator, you will coordinate high-impact and complex incidents across SITA Global Services 5 portfolio s and customer-facing services, ensuring rapid restoration of service while minimizing business and customer impact. You will lead incident coordination activities, facilitate collaboration across technical and operational teams, manage stakeholder communications, and drive accountability throughout the incident lifecycle. The role works closely with cross-functional teams across SITA Global Services portfolios: C&DE (Communication & Data Exchange), including Network, Security and Value Added Services (VAS) Baggage Services Airport Operations Passenger Processing Border Services You will also collaborate with cross functional teams, engineering groups, service owners, suppliers, customer support organizations, and operational stakeholders to ensure service stability, operational excellence, and continual service improvement. Beyond incident coordination, the team contributes to operational governance, service quality improvement, trend analysis, post-incident reviews, problem identification, knowledge management, and continuous improvement initiatives designed to enhance service availability and customer experience across SITA's global ecosystem. Reporting to the Lead Incident Manager, you will be part of the Incident Management Team within the Digital Customer Organisation (DCO), responsible for coordinating and driving the end-to-end Incident Management process across SITA's global service portfolio. The team acts as the central point of coordination during service disruptions, ensuring incidents are assessed, prioritized, communicated, escalated, and resolved in accordance with ITIL best practices, agreed service levels, and operational governance standards. Role outcome: Incidents are controlled, communicated, escalated and documented consistently, with service restoration and customer impact at the centre of every decision.</p>
<p>Own and coordinate the end-to-end incident lifecycle, from detection and impact assessment through containment, service restoration, validation and closure, in accordance with ITIL practices, priority models, SLAs, OLAs and operational procedures. Manage high-impact and complex incidents across multiple service domains, including applications, infrastructure, networks, cloud, data centres, security and end-user technology services, maintaining operational control until stable service is confirmed. Assess business and customer impact, urgency, service criticality and operational risk, validating incident priority and initiating functional, hierarchical, Major Incident or crisis escalation when established thresholds are met. Lead incident bridges, war rooms and collaboration channels, engaging DCO teams, SGS portfolios, Service Desk, NOC, engineering teams, suppliers, service owners and Enterprise IT stakeholders to drive the fastest safe restoration of service. Establish and maintain a structured recovery plan, assigning clear owners and target times, managing dependencies and risks, constructively challenging delays and ensuring accountability across resolver teams. Serve as the central communication point throughout the incident, providing timely, accurate and business-focused updates to stakeholders, service owners, Customer Service Managers, operational leaders and senior management at agreed intervals. Maintain complete, accurate and time-stamped incident records in ServiceNow or the approved ITSM platform, documenting impact, diagnostics, actions, decisions, escalations, communications, workarounds and service-restoration evidence. Coordinate shift and regional handovers and confirm successful service restoration, ensuring continuity of ownership, clear communication of outstanding actions and risks, and validation of service stability before incident closure. Lead or support post-incident reviews and Problem Management activities, contributing timelines and evidence, identifying lessons learned, and ensuring corrective and preventive actions are assigned, tracked and integrated with Change, Knowledge and Continual Improvement processes. Monitor incident performance, trends and process quality, including recurring failures, backlog, SLA exposure, customer impact and resolution performance, while driving service improvements, strengthening operational readiness and coaching junior coordinators in Incident Management best practices.</p>
<p>ITIL Foundation certification or an equivalent recognized IT Service Management qualification. Advanced ITIL certification, such as ITIL Managing Professional, Practice Manager or Specialist, would be an advantage. Relevant technical or platform certifications, such as CCNA, CCNP, CompTIA Network+, CompTIA Security+, Microsoft Azure, AWS, ServiceNow, or comparable cloud, cybersecurity, networking and infrastructure qualifications. Experience coordinating Major Incidents, critical service outages, cybersecurity-related disruptions or business-continuity events involving multiple technical teams, suppliers, customers and senior stakeholders. Experience supporting airline, airport, aviation, travel, transport, telecommunications or other regulated and business-critical service environments. Working knowledge of aviation technology services, such as passenger processing, baggage services, airport operational systems, border-management solutions, communication platforms and aviation network services. Practical experience across one or more enterprise technology domains, including networking and telecommunications, information security, cloud and data-centre services, airport systems, passenger or baggage-processing platforms, APIs, messaging and application integration. Experience using ServiceNow across Incident, Major Incident, Problem, Change, Service Request, Knowledge and Service Level Management, including reporting, dashboards, SLA monitoring and operational performance analysis. Experience facilitating post-incident reviews, service-improvement initiatives or operational-readiness exercises, applying structured analysis techniques and supporting automation, observability, AIOps, knowledge transfer or coaching activities.</p>
<p><br></p><p><strong>Desired Candidate Profile</strong></p><p>You have 2 to 5 years of relevant experience in Incident Management, Major Incident Management, Service Desk, NOC, Command Centre, IT Operations or another customer-focused enterprise support environment. You possess a strong working knowledge of ITIL-based Incident Management, including its integration with Major Incident, Problem, Change, Event, Knowledge, Service Level and Continual Improvement practices. You have practical experience using ServiceNow or an equivalent enterprise ITSM platform to manage incidents, monitor SLAs, maintain accurate records and produce operational reports. You understand enterprise technology services, including applications, networks, cloud, data centres, infrastructure, identity, security, monitoring and end-user services, and can recognize service dependencies and operational risks. You demonstrate strong incident coordination, prioritization and escalation skills, with the ability to manage multiple assignments and maintain progress in a fast-paced, 24x7 operational environment. You communicate clearly and professionally, translating technical information into concise, business-focused updates for customers, technical teams, service owners and senior stakeholders. You apply structured analytical thinking and sound judgement to assess impact, evaluate incomplete information, challenge assumptions and support timely service-restoration decisions. You work effectively across global, multicultural and virtual teams, using collaboration, influence and constructive challenge to maintain accountability without relying on direct reporting authority. You demonstrate customer centricity, ownership, integrity, resilience and attention to detail, remaining calm and professional during high-impact or time-sensitive incidents. You hold a diploma, degree or equivalent practical experience in Computer Science, Information Technology, Electronics, Telecommunications or a related discipline. ITIL Foundation certification and experience in airline, airport, travel or other business-critical environments are desirable.</p>
<p><h4>Description</h4>
<p>Mindrift is looking for skilled full-stack web app developers (JavaScript/TypeScript + Python or Node) to join the Tendem project and build interactive browser-based applications within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide full-stack engineering expertise, architectural judgment, and quality control to ensure web apps are functional, robust, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience in modern frontend frameworks, backend APIs, databases, and shipping interactive web products end-to-end.</p>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p>
<h4>About the role</h4>
<p>This is a freelance role for a Tendem project. As a full-stack web app developer, you'll design, build, and refine browser-based applications with real logic, state, persistence, and user input — from habit trackers and budgeting tools to internal dashboards, mini-SaaS tools, and AI-powered apps. You may also work on standalone Python applications and data-processing scripts that sit alongside or behind these products.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Build interactive web applications with frontend (React, Next.js, Vue, or similar) and a backend API (Python/FastAPI/Flask or Node/Express).</li>
<li>Design and implement data models, schemas, and persistence layers using SQL (PostgreSQL, SQLite) or NoSQL stores.</li>
<li>Implement authentication, sessions, and basic role-based access where needed.</li>
<li>Integrate third-party APIs and AI/LLM services (OpenAI, Anthropic, or similar) into product features.</li>
<li>Handle state management, user input validation, error states, and loading states cleanly.</li>
<li>Build standalone Python tools and scripts where required by the task (data processing, API clients, lightweight backend utilities).</li>
<li>Evaluate AI-generated full-stack code and refactor it for correctness, security, performance, and maintainability.</li>
<li>Write clear, testable code and debug end-to-end issues across frontend, backend, and database.</li>
</ul>
<h4>Requirements and benefits</h4>
<ul>
<li>At least 3 years of relevant experience in full-stack web development or shipping interactive web applications (required).</li>
<li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li>
<li>Candidates should have a strong foundation in full-stack web development, modern frontend frameworks, backend architecture, and building interactive browser-based applications end-to-end. We are looking for specialists who can confidently work across frontend, backend, databases, and APIs, design robust application logic, and refine AI-assisted output into production-ready products. Strong problem-solving skills, attention to detail, and the ability to independently architect and ship complete features are essential.</li>
<li>Strong command of JavaScript/TypeScript and at least one modern frontend framework (React, Next.js, Vue, Svelte, or similar).</li>
<li>Solid backend experience in Python (FastAPI, Flask, Django) and/or Node.js (Express, NestJS).</li>
<li>Hands-on experience with relational databases (PostgreSQL, MySQL, SQLite) and basic schema design.</li>
<li>Experience implementing REST APIs, request validation, error handling, and authentication flows.</li>
<li>Familiarity with deployment platforms (Vercel, Netlify, Render, Fly.io, Railway, or similar).</li>
<li>Experience integrating LLM APIs or other AI services into product features is a strong plus.</li>
<li>Comfortable with version control (Git) and basic testing practices.</li>
<li>Strong attention to detail and commitment to building working, robust products — not demos.</li>
<li>Self-directed work ethic with the ability to architect, build, and ship features independently.</li>
<li>Portfolio of shipped web applications (required).</li>
<li>English proficiency: Upper-intermediate (B2) or above (required).</li>
</ul>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p>
<h4>Why this freelance opportunity might be a great fit for you?</h4>
<ul>
<li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li>
<li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li>
<li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Mindrift is looking for skilled bot developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project and build conversational bots and messaging-platform integrations within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.</p>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p>
<h4>About the role</h4>
<p>This is a freelance role for a Tendem project. As a bot developer, you'll design, build, and refine messaging bots across WhatsApp, Telegram, Discord, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms.</li>
<li>Design and implement conversational flows, dialogue state, and fallback handling.</li>
<li>Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.</li>
<li>Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).</li>
<li>Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).</li>
<li>Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.</li>
<li>Implement logging, monitoring, and recovery so bots stay healthy in production.</li>
</ul>
<h4>Requirements and benefits</h4>
<h5>Educational qualifications</h5>
<ul>
<li>At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).</li>
<li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li>
</ul>
<h5>Academic and/or professional experience</h5>
<p>Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential.</p>
<h5>Technical skills (essential)</h5>
<ul>
<li>At least 1 year of hands-on experience building bots for major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required.</li>
<li>Strong command of Python or Node.js for backend bot logic.</li>
<li>Solid experience with REST APIs, webhooks, OAuth, and async request handling.</li>
<li>Experience with relational or NoSQL databases for storing conversation state and user data.</li>
<li>Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.</li>
<li>Understanding of platform-specific limits, message templates, and approval flows (e.g., WhatsApp template messages).</li>
<li>Experience with hosting and deployment (Docker, serverless, VPS, or PaaS).</li>
</ul>
<h5>Additional requirements</h5>
<ul>
<li>Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.</li>
<li>Self-directed work ethic with the ability to design and ship complete bots independently.</li>
<li>Portfolio or examples of bots you've built (required).</li>
<li>English proficiency: Upper-intermediate (B2) or above (required).</li>
</ul>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $35 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p>
<h4>Why this freelance opportunity might be a great fit for you?</h4>
<ul>
<li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li>
<li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li>
<li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li>
</ul></p><p></p>
<p><p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules.</p>
<p>Accounts for all materials and/or support equipment being shipped out of, and received, at the facility. Ensures parts due in from maintenance (DIFM) are properly tracked and takes appropriate actions to meet applicable deadlines. Keeps a running inventory of stock/equipment using appropriate software. Researches and orders parts, materials, and tools for use to ensure maintenance operational capabilities. Ensures the overall serviceability of all support equipment and related items. Keeps track of all assigned government property entering and leaving the facility. Processes paperwork, including filing DD-1149s, for all supply/support activities. Ensures proper allotment of material and/or equipment to appropriate maintenance personnel in support of maintenance operations.</p>
<p>USAF equivalent position is Supply Technician Journeyman.</p>
<h4>Essential responsibilities:</h4>
<ul>
<li>Performs warehousing and support program duties in support of maintenance operations within the site at the comprehensive level.</li>
<li>Assists in verifying materials (or merchandise) against receiving documents, noting, and reporting discrepancies and damages.</li>
<li>Routes materials and parts to prescribed storage locations and/or facilities as needed for operational support.</li>
<li>Stores, stacks, or palletizes materials and/or equipment in accordance with applicable technical guidelines.</li>
<li>Rearranges and takes inventory of stored materials/equipment and documents within assigned database.</li>
<li>Performs the examination of stored materials and reports deterioration and damage; removes material from storage and prepares it for shipment.</li>
<li>May operate hand and/or power trucks and/or equipment in performing warehousing and support duties.</li>
<li>Performs miscellaneous quality assurance duties including CTK inspections, inventory process checks, inspecting and examining materials, article inspections, etc.</li>
<li>Supports supervisor with inventory management of decentralized and decontrolled items, including supplies and equipment in accordance with applicable AFIs.</li>
<li>Supervises, trains, and provides mentorship to subordinate personnel in support/supply functions.</li>
<li>Performs all other duties as assigned or requested.</li>
</ul>
<h4>Minimum requirements:</h4>
<ul>
<li>Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.</li>
<li>Minimum of three years actual supply/support experience and/or combination of related aircraft maintenance experience required.</li>
<li>Must possess comprehensive knowledge of governing supply and/or support systems/programs, policies, nomenclature, work methods, manuals, or other established guidelines.</li>
<li>Must have the comprehensive analytical ability to define problems, collect necessary data, establish facts, and take recommended actions based upon applicable established guidelines.</li>
<li>Must be able to perform increment monitor duties to include but not limited to equipment/cargo preparation, documentation, pallet build-up, and hazardous cargo.</li>
<li>Must be familiar with computerized databases, spreadsheets, and computerized inventory management programs.</li>
<li>Must have comprehensive experience with material handling equipment.</li>
<li>Must have good planning and organizational skills.</li>
<li>Must be able to deploy to forward locations (other countries) as directed by the government.</li>
<li>Must be able to work under deadlines.</li>
<li>Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment.</li>
<li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li>
<li>Must be able to speak, read, write, and understand English.</li>
<li>Must submit updated SF-86 within 30 days of hire start date.</li>
<li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li>
<li>Must possess a valid U.S. driver’s license and be able to obtain a government driving permit.</li>
<li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li>
<li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li>
</ul>
<h4>Preferred qualifications:</h4>
<ul>
<li>Associate degree in a relevant career field.</li>
<li>RPA operations and deployment experience.</li>
<li>Prior experience as a defense contractor.</li>
<li>Vehicle operator training.</li>
<li>Support/supply experience in the last 10 years.</li>
</ul></p><p></p>