Real Estate Sales Jobs in Jordan
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<p><h4>Description</h4>
<p>We're hiring a Customer Engineer to serve as the direct technical bridge between our enterprise customers and the OpenCX product. You'll respond quickly to customer queries via Slack or video calls, lead onboarding and implementation, debug issues (including complex third-party integrations), and ship fixes or enhancements yourself in our Node.js/TypeScript codebase.</p>
<p>You'll develop deep expertise in the platform — including how customers use our AI agents — and work closely with the Product Engineering team to turn real customer needs into product improvements. Prompt engineering is a significant part of the role, as you'll help customers get the most out of our AI capabilities.</p>
<p>The size of your contributions to the codebase will vary based on your appetite and ability to execute product changes, but the responsibilities below represent the minimum expectation.</p>
<p>This is a hands-on engineering role with heavy customer exposure — not pure support, and not pure internal development.</p>
<h4>What you'll do</h4>
<ul>
<li>Act as the primary technical point of contact for enterprise customers: respond fast to queries, join video calls, and own resolution end-to-end.</li>
<li>Lead technical onboarding and implementation: guide customers through setup, configuration, and integration with tools like Zendesk, Intercom, HubSpot, and others.</li>
<li>Debug and troubleshoot complex issues in live customer environments.</li>
<li>Implement fixes, integration enhancements, or small features directly in the Node.js/TypeScript codebase.</li>
<li>Collaborate closely with the Product Engineering team: share customer context, escalate systemic problems, and help prioritize and plan changes.</li>
<li>Build strong expertise in the platform (including AI agents and prompt engineering) so you can effectively advise customers on solving their communication and support challenges.</li>
<li>Document recurring issues, solutions, and integration patterns to strengthen internal knowledge and customer resources.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Strong software engineering experience with Node.js and TypeScript — you'll be writing and shipping production code.</li>
<li>Hands-on experience using AI agents and prompt engineering (this is important, as OpenCX is an AI-native platform and you'll help customers optimize their use of it).</li>
<li>Previous customer-facing technical work: onboarding, debugging integrations, or similar roles in a SaaS environment.</li>
<li>Good understanding of (or fast ability to learn) customer support/helpdesk tools and their APIs (Zendesk, Intercom, HubSpot, etc.).</li>
<li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li>
<li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li>
<li>Primarily based on-site in Amman, Jordan, and comfortable working with customers across US, Europe, and Saudi time zones.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Top of the market compensation</li>
<li>Health insurance</li>
<li>Working at a high-growth, YC-backed startup</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>We're hiring a Customer Engineer to serve as the direct technical bridge between our enterprise customers and the OpenCX product. You'll respond quickly to customer queries via Slack or video calls, lead onboarding and implementation, debug issues (including complex third-party integrations), and ship fixes or enhancements yourself in our Node.js + TypeScript codebase.</p>
<p>You'll develop deep expertise in the platform — including how customers use our AI agents — and work closely with the Product Engineering team to turn real customer needs into product improvements. Prompt engineering is a significant part of the role, as you'll help customers get the most out of our AI capabilities.</p>
<p>The size of your contributions to the codebase will vary based on your appetite and ability to execute product changes, but the responsibilities below represent the minimum expectation.</p>
<p>This is a hands-on engineering role with heavy customer exposure — not pure support, and not pure internal development.</p>
<h4>What you'll do</h4>
<li>Act as the primary technical point of contact for enterprise customers: respond fast to queries, join video calls, and own resolution end-to-end.</li>
<li>Lead technical onboarding and implementation: guide customers through setup, configuration, and integration with tools like Zendesk, Intercom, HubSpot, and others.</li>
<li>Debug and troubleshoot complex issues in live customer environments.</li>
<li>Implement fixes, integration enhancements, or small features directly in the Node.js / TypeScript codebase.</li>
<li>Collaborate closely with the Product Engineering team: share customer context, escalate systemic problems, and help prioritize and plan changes.</li>
<li>Build strong expertise in the platform (including AI agents and prompt engineering) so you can effectively advise customers on solving their communication and support challenges.</li>
<li>Document recurring issues, solutions, and integration patterns to strengthen internal knowledge and customer resources.</li>
<h4>Requirements</h4>
<li>Strong software engineering experience with Node.js and TypeScript — you'll be writing and shipping production code.</li>
<li>Hands-on experience using AI agents and prompt engineering (this is important, as OpenCX is an AI-native platform and you'll help customers optimize their use of it).</li>
<li>Previous customer-facing technical work: onboarding, debugging integrations, or similar roles in a SaaS environment.</li>
<li>Good understanding of (or fast ability to learn) customer support / helpdesk tools and their APIs (Zendesk, Intercom, HubSpot, etc.).</li>
<li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li>
<li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li>
<li>Comfortable working remotely with customers across multiple global time zones.</li>
<h4>Benefits</h4>
<li>Top of the market compensation</li>
<li>Health insurance</li>
<li>Working at a high-growth, YC-backed startup</li></p><p></p>
<p><h4>Description</h4>
<p>We're hiring a Customer Engineer to serve as the direct technical bridge between our enterprise customers and the OpenCX product. You'll respond quickly to customer queries via Slack or video calls, lead onboarding and implementation, debug issues (including complex third-party integrations), and ship fixes or enhancements yourself in our Node.js + TypeScript codebase.</p>
<p>You'll develop deep expertise in the platform — including how customers use our AI agents — and work closely with the Product Engineering team to turn real customer needs into product improvements. Prompt engineering is a significant part of the role, as you'll help customers get the most out of our AI capabilities.</p>
<p>The size of your contributions to the codebase will vary based on your appetite and ability to execute product changes, but the responsibilities below represent the minimum expectation.</p>
<p>This is a hands-on engineering role with heavy customer exposure — not pure support, and not pure internal development.</p>
<h4>What you'll do</h4>
<li>Act as the primary technical point of contact for enterprise customers: respond fast to queries, join video calls, and own resolution end-to-end.</li>
<li>Lead technical onboarding and implementation: guide customers through setup, configuration, and integration with tools like Zendesk, Intercom, HubSpot, and others.</li>
<li>Debug and troubleshoot complex issues in live customer environments.</li>
<li>Implement fixes, integration enhancements, or small features directly in the Node.js / TypeScript codebase.</li>
<li>Collaborate closely with the Product Engineering team: share customer context, escalate systemic problems, and help prioritize and plan changes.</li>
<li>Build strong expertise in the platform (including AI agents and prompt engineering) so you can effectively advise customers on solving their communication and support challenges.</li>
<li>Document recurring issues, solutions, and integration patterns to strengthen internal knowledge and customer resources.</li>
<h4>Requirements</h4>
<li>Strong software engineering experience with Node.js and TypeScript — you'll be writing and shipping production code.</li>
<li>Hands-on experience using AI agents and prompt engineering (this is important, as OpenCX is an AI-native platform and you'll help customers optimize their use of it).</li>
<li>Previous customer-facing technical work: onboarding, debugging integrations, or similar roles in a SaaS environment.</li>
<li>Good understanding of (or fast ability to learn) customer support / helpdesk tools and their APIs (Zendesk, Intercom, HubSpot, etc.).</li>
<li>Excellent English communication skills — clear writing and confident speaking on video calls with enterprise stakeholders.</li>
<li>Ability to operate effectively in a fast-moving startup: you prioritize speed, customer impact, and getting things done.</li>
<li>Comfortable working remotely with customers across multiple global time zones.</li>
<h4>Benefits</h4>
<li>Top of the market compensation</li>
<li>Health insurance</li>
<li>Working at a high-growth, YC-backed startup</li></p><p></p>
<p><h4>Description</h4>
<p>The Business Development Representative (SMB account growth focus) is responsible for driving revenue growth across ZainTECH’s SMB customer portfolio through account expansion, upselling, cross-selling, and new business development activities. The role combines SMB account management with proactive sales development, focusing on high-volume, short-cycle opportunities within the ICT and digital solutions space.</p>
<p>Working closely with account managers and sales teams, the Business Development Representative plays a key role in accelerating pipeline generation, increasing customer engagement, and expanding existing customer relationships while identifying new SMB business opportunities across assigned markets.</p>
<h4>Responsibilities:</h4>
<strong>SMB Account Management & Growth</strong><br>
<li>Own and manage a portfolio of SMB accounts, focusing on account growth, customer retention, upsell and cross-sell opportunities</li>
<li>Build and maintain strong relationships with customer stakeholders to understand evolving business and technology requirements</li>
<li>Conduct regular account reviews to identify expansion opportunities and position relevant ICT and digital solutions</li>
<li>Drive revenue growth through the successful execution of upsell and cross-sell initiatives across assigned accounts</li>
<br>
<strong>Sales Development & New Business Generation</strong><br>
<li>Identify and pursue new business opportunities within the SMB segment through outbound prospecting and lead generation activities</li>
<li>Qualify opportunities by identifying customer requirements, decision-makers, budgets, timelines</li>
<li>Maintain a healthy pipeline of short-cycle opportunities, ensuring consistent progression and deal closure</li>
<li>Support pipeline acceleration and revenue generation initiatives across the SMB portfolio</li>
<br>
<strong>Pipeline & Sales Management</strong><br>
<li>Manage multiple opportunities simultaneously within a high-volume sales environment</li>
<li>Maintain accurate CRM records including pipeline updates, account activities, opportunity tracking, forecasting data</li>
<li>Ensure strong pipeline hygiene and reporting accuracy within Salesforce or similar CRM platforms</li>
<li>Consistently meet or exceed defined sales and activity KPIs</li>
<br>
<strong>Collaboration & Stakeholder Alignment</strong><br>
<li>Collaborate closely with account managers and sales teams to align on account strategies, customer engagement plans, revenue growth opportunities</li>
<li>Support broader sales initiatives and campaigns targeting SMB customers</li>
<li>Coordinate with internal stakeholders to ensure smooth customer engagement and commercial alignment</li>
<h4>Requirements</h4>
<li>2–4 years of experience in B2B sales, SMB account management, inside sales, business development roles</li>
<li>Experience within ICT, technology services, or digital solutions environments is preferred</li>
<li>Proven track record in upselling, cross-selling, closing small to mid-sized deals</li>
<li>Experience managing multiple accounts and short-cycle sales opportunities</li>
<li>Familiarity with Salesforce or similar CRM platforms, sales engagement and prospecting tools</li>
<li>Bachelor’s degree in business administration, marketing, sales, information technology, or a related field</li></p><p></p>
<h2 class="h5">Job description</h2>
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Discover your future at Citi
<p>Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br>
Job Overview
<p>The Associate is an intermediate-level position responsible for assisting clients in raising funds in the capital markets, as well as in providing strategic advisory services for mergers, acquisitions and other types of financial transactions in coordination with the Institutional Banking team. The Associate also serves as an intermediary in trading for clients. The overall objective of this role is to act as a strategic advisor to our clients by formulating investment strategies and raising capital for clients.<br><b><u>Responsibilities:</u></b></p><br><ul><li>Work closely with senior bankers to provide overall relationship management support</li><li>Provide a wide range of treasury and corporate finance solutions, including day-to-day cash management, trade, vendor finance, foreign exchange, loans, debt capital markets (fixed income and bank), share repurchase, and interest rate and equity derivatives</li><li>Support bankers in cross-selling Citi’s full spectrum of products and services to generate revenue by identifying and responding to customers’ financial, advisory, transactional needs</li><li>Conduct marketing and execution activities in coordination with Bankers, Relationship Analysts and Associates, Citi’s international offices and product/investment banking partners</li><li>Responsible for developing an understanding of all credit, transactional and franchise risks in coordination with senior coverage officers to facilitate deal execution and risk mitigation processes, including the preparation of credit approvals, obtaining Capital and Risk approvals, and supervising transaction return calculations</li><li>Evaluate public filings, research reports, operations, business plans and financial forecasts to produce strategic and financial analyses</li><li>Continuously stay informed of best practices and market and industry trends</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul><p><br><b><u>Qualifications:</u></b></p><br><ul><li>5-8 years of experience</li><li>MBA or Master's Degree in Business preferred</li><li>Proven and progressive related lending/credit experience or equivalent product experience</li><li>Demonstrated credit skills, including a background in credit</li><li>Experience with large corporate clients, capital markets products, derivatives, credit, cash management, trade, finance and securities products preferred</li><li>Comprehensive knowledge of Corporate Banking business including related products, pertinent regulations and the lending and credit approval process</li><li>Consistently demonstrate clear and concise written and verbal communication</li><li>Demonstrated planning, negotiation, organizational and analytical skills</li></ul><p><br><b><u>Education:</u></b></p><br><ul><li>Bachelor's degree/University degree or equivalent experience</li></ul><p><br>This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.</p><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Institutional Banking<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Corporate Banking<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br>
<br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About Maqsam At Maqsam , we re building the friendliest cloud communication suite in MENA . Businesses use Maqsam to make and receive calls anywhere in the world, get local and international numbers without friction, build interactive voice responses, supervise and record their call-centre teams, and support customers overWhatsApp and other channels. We re growing fast, we sit at the heart of a real problem for growing businesses, and we re in the middle of an exciting shift, from a feature factory toward genuine product discovery. You ll join a world-class team whose members have built products at Google, Booking, Microsoft, Verizon, Orange, and Zain. Your Opportunity We re hiring an experienced Product Manager to drive key parts of our Administration area, the account, team, permissions, and configuration layer our customers rely on every day, plus the compliance and regulatory capabilities that let them operate legally across MENA markets. You ll take clear ownership of a defined set of products within this area from day one, and you ll have room to grow your remit as you prove yourself. This is a hands-on, high-ownership role at the intersection of product, engineering, compliance, and our revenue teams. You ll partner closely with the squad lead and, given your experience, be trusted to run significant areas independently. Much of the work is turning operational and market requirements into clear, shippable product, so you ll be equally comfortable digging into a new market s requirements and writing a crisp and clear requirements for the squad. You ll report to: the VP of Product. You ll work day-to-day with: Engineering, UX/UI (Design), Compliance, Legal, Finance, and the Revenue teams (Support, Success, Sales). Squad: Administration. Your Top Responsibilities The administration layer. Take clear ownership of account, team, roles and permissions, and configuration surfaces, the backbone that, when done well, makes Maqsam feel effortless to run. Outcome: measurable drop in admin-related friction and support load. Regulatory & market-readiness features . Work closely with legal and compliance teams to turn regional and market requirements (e.g. business verification, identity, and reporting needs across MENA markets) into prioritised, well-specified product, so Maqsam s product expands cleanly into new markets and the customer experience stays simple. Cross-team leadership. Act as the lead product point of contact across Engineering, Compliance, Finance, and Revenue, aligning stakeholders, protecting engineering focus, and keeping the roadmap honest under changing priorities. Outcome: fast, clean resolutions instead of fire-drills. Product source-of-truth. Establish and maintain the product documentation for your area so the team has a reliable reference for how it actually works. Outcome: a maintained source of truth others can rely on. Evidence-led discovery. Talk to users, use our analytics, and bring evidence, not just requests, into what we build next.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We expect from you 4+ years in B2B product management (SaaS or software), with a strong track record of shipping and owning meaningful product areas independently. Advanced stakeholder management across technical and non-technical partners; you build alignment and lead without authority. Exceptional written and verbal communication with stakeholders. Comfort with ambiguity and shifting priorities, you create structure and order without waiting for it. Technical fluency; you collaborate closely and credibly with engineers. Data-literate, you think analytically and you are data driven. Fluent in English and Arabic. Demonstrated ownership and accountability for outcomes; genuine curiosity and drive to learn. LLM/AI experience/ familiarity. Nice to have Telecom / CPaaS / CCaaS / contact-centre domain background. Exposure to AI-powered product features (a growing bet across Maqsam). Experience building or maintaining integrations / public APIs. Experience with legal and compliance product scope. Story telling communication</p><p></p></section>
<h2 class="h5">Job description</h2>
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<span>Company: Division50 Department: Client Services / Marketing Employment Type: Full-Time Location: Remote / As per Division50 requirements About Division50 Division50 is a technology-driven sales and marketing company focused on building scalable growth systems for businesses.<br> We combine digital marketing, sales infrastructure, technology, and performance-driven strategies to help our clients generate measurable business results.<br> About the Role We are looking for a Social Media Account Manager to manage client relationships and oversee the day-to-day delivery of social media marketing activities.<br> The ideal candidate is commercially minded, highly organized, and understands how social media contributes to brand awareness, engagement, lead generation, and overall business growth.<br> You will act as the main point of contact for assigned clients, ensuring their social media strategy is properly executed, deadlines are met, performance is monitored, and clients remain informed and satisfied.<br> Base+ Commission Remote setup Key Responsibilities * Manage a portfolio of social media clients and serve as their primary point of contact.<br> * Build and maintain strong, professional relationships with clients.<br> * Understand each client’s business, target audience, positioning, and marketing objectives.<br> * Develop and coordinate social media strategies aligned with client goals.<br> * Work closely with content creators, designers, copywriters, video editors, and other internal teams to ensure smooth execution.<br> * Create and manage content calendars and ensure all deliverables are completed on time.<br> * Review and provide feedback on social media content before client delivery or publishing.<br> * Coordinate client approvals, revisions, and feedback.<br> * Monitor social media performance and identify opportunities for improvement.<br> * Prepare and present regular performance reports to clients.<br> * Translate social media metrics into meaningful business insights and recommendations.<br> * Identify opportunities to increase engagement, reach, lead generation, and overall account performance.<br> * Proactively communicate campaign updates, challenges, and opportunities to clients.<br> * Manage client expectations, deadlines, and priorities effectively.<br> * Troubleshoot issues and coordinate with internal teams to resolve them quickly.<br> * Stay up to date with social media platforms, trends, content formats, algorithms, and best practices.<br> Requirements * 2+ years of experience in Social Media, Account Management, Digital Marketing, or a related role.<br> * Proven experience managing social media accounts for clients or brands.<br> * Strong understanding of Instagram, Facebook, TikTok, LinkedIn, and other relevant platforms.<br> * Good understanding of content strategy, social media growth, engagement, and audience development.<br> * Experience working with content calendars and social media management tools.<br> * Strong client-facing and communication skills.<br> * Excellent written and verbal English.<br> * Strong organizational and project management skills.<br> * Ability to manage multiple clients and priorities simultaneously.<br> * Strong attention to detail and follow-through.<br> * Comfortable working with performance data, analytics, and reporting.<br> * Ability to work independently in a fast-paced, performance-driven environment.<br> Nice to Have * Experience working in a digital marketing agency.<br> * Experience with lead generation or performance marketing.<br> * Familiarity with Meta Business Suite, TikTok Business, LinkedIn Campaign Manager, or similar platforms.<br> * Basic understanding of paid social advertising.<br> * Experience working with international clients.<br> * Experience with CRM, project management, or client reporting platforms.<br> What Success Looks Like * Clients receive consistent, high-quality social media execution.<br> * Content calendars and deliverables are delivered accurately and on time.<br> * Client communication is proactive, professional, and organized.<br> * Client satisfaction and retention remain high.<br> * Social media performance improves consistently based on data-driven recommendations.<br> * Internal teams have clear briefs, priorities, deadlines, and client feedback.<br> * You identify problems and opportunities before they become issues.<br> Key Skills Client Management | Social Media Strategy | Content Planning | Project Management | Communication | Reporting & Analytics | Problem Solving | Organization | Attention to Detail | Digital Marketing</span> </div>
<h2 class="h5">Job description</h2>
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<p><span>Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception.</span></p><br><p><span>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</span></p><br><p><strong>Meet the team!</strong></p><br><p><span>The Marketing team is a collaborative group of professionals dedicated to driving business growth, strengthening brand presence, and enhancing customer engagement. Through strategic planning, integrated campaign execution, and data-driven decision-making, the team delivers impactful initiatives that support revenue objectives, generate market demand, and contribute to the company's overall success. By combining creativity, innovation, and analytical thinking, the team continuously adapts to evolving market trends, optimizes performance, and creates meaningful business outcomes that advance organizational goals.</span></p><br><p><span>As a Principal Pricing Specialist at Unifonic, you will lead the company's pricing strategy across its portfolio of AI-powered customer engagement solutions. This is a highly analytical and commercially driven role responsible for developing pricing strategies that maximize revenue growth, improve profitability, and strengthen our competitive position across global markets. You will partner closely with Product, Sales, Finance, Product Marketing, Customer Success, and Executive Leadership to ensure our pricing and commercial models support business objectives while delivering value to customers. You will also own the commercial deal desk, ensuring complex enterprise opportunities are structured efficiently with the right balance of competitiveness, profitability, and long-term customer value.</span></p><br><p><strong>Help us shape the future of communication by:</strong></p><br><ul><li><p><span>Define and continuously optimize pricing strategies across Unifonic's product portfolio. </span></p><br></li></ul><ul><li><p><span>Develop pricing models for new products, AI capabilities, feature launches, and packaging updates. </span></p><br></li></ul><ul><li><p><span>Evaluate pricing performance and recommend improvements based on customer behavior, market trends, and business goals. </span></p><br></li></ul><ul><li><p><span>Drive pricing governance and establish pricing best practices across the organization. </span></p><br></li></ul><ul><li><p><span>Own the commercial deal desk for strategic enterprise opportunities. </span></p><br></li></ul><ul><li><p><span>Partner with Sales and Leadership to structure competitive, profitable, and scalable commercial proposals. </span></p><br></li></ul><ul><li><p><span>Review pricing exceptions, discount approvals, and commercial terms while ensuring pricing governance. </span></p><br></li></ul><ul><li><p><span>Balance customer acquisition objectives with long-term profitability. </span></p><br></li></ul><ul><li><p><span>Identify pricing opportunities that accelerate revenue growth and improve margins. </span></p><br></li></ul><ul><li><p><span>Analyze customer usage patterns and buying behavior to recommend pricing optimization initiatives. </span></p><br></li></ul><ul><li><p><span>Drive monetization strategies for new products, premium features, AI capabilities, and value-added services. </span></p><br></li></ul><ul><li><p><span>Support annual pricing reviews and commercial planning. </span></p><br></li></ul><ul><li><p><span>Conduct ongoing competitive pricing analysis across CPaaS, SaaS, Customer Engagement, and AI markets. </span></p><br></li></ul><ul><li><p><span>Benchmark Unifonic's commercial offerings against competitors and identify differentiation opportunities. </span></p><br></li></ul><ul><li><p><span>Monitor market trends, customer expectations, and pricing innovations. </span></p><br></li></ul><ul><li><p><span>Work closely with Product teams to align pricing with product strategy and roadmap. </span></p><br></li></ul><ul><li><p><span>Partner with Product Marketing to ensure pricing and packaging are clearly communicated to customers and internal teams. </span></p><br></li></ul><ul><li><p><span>Collaborate with Finance on revenue forecasting, profitability analysis, and pricing governance. </span></p><br></li></ul><ul><li><p><span>Support Sales and Customer Success teams with pricing guidance and commercial recommendations. </span></p><br></li></ul><ul><li><p><span>Build dashboards and reports to monitor pricing effectiveness, discount trends, deal profitability, and commercial performance. </span></p><br></li></ul><ul><li><p><span>Analyze pricing elasticity, customer segmentation, and win/loss data to inform strategic decisions. </span></p><br></li></ul><br><p><strong>What you'll bring:</strong></p><br><ul><li><p><span>5+ Years of relevant experience in Pricing, Commercial Strategy, Revenue Management, Deal Desk, Business Strategy, or Pricing Analytics. </span></p><br></li></ul><ul><li><p><span>Experience in B2B SaaS, CPaaS, Martech, CCaaS, Telecommunications, Cloud, Enterprise Software, or Technology industries is highly preferred. </span></p><br></li></ul><ul><li><p><span>Strong understanding of pricing frameworks including subscription pricing, usage-based pricing, enterprise licensing, and value-based pricing. </span></p><br></li></ul><ul><li><p><span>Experience supporting enterprise sales organizations and complex commercial negotiations. </span></p><br></li></ul><ul><li><p><span>Excellent analytical and financial modeling skills. </span></p><br></li></ul><ul><li><p><span>Proficiency in Excel and experience with BI/reporting tools such as Power BI, Tableau, or Looker is an advantage.</span></p><br></li><li><p><span>Bachelor's degree in Business, Finance, Economics, Engineering, Marketing, or a related field. MBA is a plus. </span></p><br></li></ul><p><strong><span><span>Craft & Toolkit:</span></span></strong></p><br><ul><li><p><span>Pricing Strategy & Optimization</span></p><br></li><li><p><span>Commercial Strategy & Revenue Management</span></p><br></li><li><p><span>Pricing Models & Packaging</span></p><br></li><li><p><span>Deal Desk & Commercial Structuring</span></p><br></li><li><p><span>Financial Modeling & Profitability Analysis</span></p><br></li><li><p><span>Pricing Analytics & Market Intelligence</span></p><br></li><li><p><span>Business Intelligence & Reporting (Excel, Power BI, Tableau)</span></p><br></li><li><p><span>Enterprise SaaS/CPaaS Pricing</span></p><br></li><li><p><span>Commercial Negotiation & Sales Support</span></p><br></li></ul><p><strong><span><span>Character Traits:</span></span></strong></p><br><ul><li><p><span>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</span></p><br></li><li><p><span>Ownership and accountability – take responsibility and follow projects through to completion.</span></p><br></li><li><p><span>Communication – explain ideas clearly and listen to others across teams.</span></p><br></li><li><p><span>Collaboration – work well with others and support team goals.</span></p><br></li><li><p><span>Adaptability and learning – adjust to change and keep learning new skills or tools.</span></p><br></li><li><p><span>Mentorship and knowledge sharing – help others grow and share what you know.</span></p><br></li><li><p><span>Resilience – stay calm under pressure and handle setbacks constructively.</span></p><br></li><li><p><span>Quality and attention to detail – do work carefully and strive for improvement.</span></p><br></li><li><p><span>Advocacy and innovation – encourage best practices, efficiency, and new ideas</span></p><br></li></ul><p><strong>As a Unifone you’ll receive a range of benefits:</strong></p><br><ul><li><p><span>Competitive salary and bonus</span></p><br></li><li><p><span>Unifonic share scheme (we are all owners!)</span></p><br></li><li><p><span>30 holiday days after the first anniversary</span></p><br></li><li><p><span>Your Birthday off!</span></p><br></li><li><p><span>Spend up to 25 days per year working from anywhere in the world!</span></p><br></li><li><p><span>Paid leave for new parents</span></p><br></li></ul> </div>
<p><h4>Description</h4>
<p>We’re looking for a hands-on AI Automation Engineer to help us design, build, and deploy intelligent business systems that combine automation, AI, and modern digital tools.</p>
<p>You’ll work across process automation, AI agents, workflow orchestration, integrations, and business transformation initiatives for both internal teams and client projects.</p>
<p>This is a highly practical role where you'll use AI, automation platforms, APIs, and no-code/low-code tools to eliminate manual work, improve operational efficiency, and create scalable business solutions.</p>
<ul>
<li>Design, build, and deploy AI-powered workflows using platforms such as n8n, Make, Zapier, and similar tools</li>
<li>Build AI agents that automate customer service, operations, sales, reporting, and internal business processes</li>
<li>Integrate Large Language Models (OpenAI, Claude, Gemini, and others) into business workflows and applications</li>
<li>Design and implement Retrieval-Augmented Generation (RAG) solutions using company documents, knowledge bases, and structured data</li>
<li>Connect business systems including CRMs, ERPs, databases, communication platforms, and third-party applications through APIs and webhooks</li>
<li>Develop AI-powered assistants, chatbots, and internal copilots for business users</li>
<li>Build automated reporting, monitoring, and business intelligence workflows</li>
<li>Conduct workflow discovery sessions and identify automation opportunities across departments</li>
<li>Create technical documentation, architecture diagrams, and deployment guidelines</li>
<li>Test, troubleshoot, optimize, and maintain automation systems to ensure reliability and scalability</li>
<li>Collaborate with designers, strategists, and developers to deliver AI-powered business solutions</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Have 3+ years of experience building workflow automation, integrations, or digital business systems</li>
<li>Have hands-on experience with n8n, Make.com, Zapier, or similar automation platforms</li>
<li>Have built AI-powered workflows using OpenAI, Claude, Gemini, Anthropic, or similar AI technologies</li>
<li>Understand prompt engineering, AI orchestration, and agent-based systems</li>
<li>Have experience working with APIs, webhooks, OAuth authentication, and third-party integrations</li>
<li>Can connect and automate platforms such as Airtable, Notion, HubSpot, Salesforce, Google Workspace, Microsoft 365, and similar tools</li>
<li>Have experience working with structured and unstructured data</li>
<li>Have basic programming knowledge in JavaScript, Python, or TypeScript</li>
<li>Have experience with LangChain, LangGraph, CrewAI, OpenAI Assistants API, MCP (Model Context Protocol), or similar AI frameworks</li>
<li>Have worked with vector databases such as Pinecone, Weaviate, Chroma, or similar knowledge retrieval systems</li>
<li>Have experience with Supabase, PostgreSQL, Docker, or other modern backend technologies</li>
<li>Have built customer service, sales, HR, finance, or operations AI agents</li>
<li>Have experience building AI-powered knowledge management systems, enterprise search solutions, or RAG-based applications</li>
<li>Think in systems and enjoy simplifying complex business processes</li>
<li>Communicate clearly and take ownership of delivery</li>
<li>Have strong troubleshooting and problem-solving skills</li>
<li>Are comfortable working directly with clients and stakeholders</li>
<li>Can deliver production-ready AI and automation solutions that create measurable operational efficiencies</li>
<li>Have a track record of reducing manual processes through intelligent automation</li>
<li>Can design scalable automation frameworks that can be reused across multiple projects and clients</li>
<li>Continuously identify opportunities to introduce AI and automation into business operations</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>We’re looking for a hands-on AI Automation Engineer to help us design, build, and deploy intelligent business systems that combine automation, AI, and modern digital tools.</p>
<p>You’ll work across process automation, AI agents, workflow orchestration, integrations, and business transformation initiatives for both internal teams and client projects.</p>
<p>This is a highly practical role where you'll use AI, automation platforms, APIs, and no-code/low-code tools to eliminate manual work, improve operational efficiency, and create scalable business solutions.</p>
<ul>
<li>Design, build, and deploy AI-powered workflows using platforms such as n8n, Make, Zapier, and similar tools</li>
<li>Build AI agents that automate customer service, operations, sales, reporting, and internal business processes</li>
<li>Integrate Large Language Models (OpenAI, Claude, Gemini, and others) into business workflows and applications</li>
<li>Design and implement Retrieval-Augmented Generation (RAG) solutions using company documents, knowledge bases, and structured data</li>
<li>Connect business systems including CRMs, ERPs, databases, communication platforms, and third-party applications through APIs and webhooks</li>
<li>Develop AI-powered assistants, chatbots, and internal copilots for business users</li>
<li>Build automated reporting, monitoring, and business intelligence workflows</li>
<li>Conduct workflow discovery sessions and identify automation opportunities across departments</li>
<li>Create technical documentation, architecture diagrams, and deployment guidelines</li>
<li>Test, troubleshoot, optimize, and maintain automation systems to ensure reliability and scalability</li>
<li>Collaborate with designers, strategists, and developers to deliver AI-powered business solutions</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Have 3+ years of experience building workflow automation, integrations, or digital business systems</li>
<li>Have hands-on experience with n8n, Make.com, Zapier, or similar automation platforms</li>
<li>Have built AI-powered workflows using OpenAI, Claude, Gemini, Anthropic, or similar AI technologies</li>
<li>Understand prompt engineering, AI orchestration, and agent-based systems</li>
<li>Have experience working with APIs, webhooks, OAuth authentication, and third-party integrations</li>
<li>Can connect and automate platforms such as Airtable, Notion, HubSpot, Salesforce, Google Workspace, Microsoft 365, and similar tools</li>
<li>Have experience working with structured and unstructured data</li>
<li>Have basic programming knowledge in JavaScript, Python, or TypeScript</li>
<li>Have experience with LangChain, LangGraph, CrewAI, OpenAI Assistants API, MCP (Model Context Protocol), or similar AI frameworks</li>
<li>Have worked with vector databases such as Pinecone, Weaviate, Chroma, or similar knowledge retrieval systems</li>
<li>Have experience with Supabase, PostgreSQL, Docker, or other modern backend technologies</li>
<li>Have built customer service, sales, HR, finance, or operations AI agents</li>
<li>Have experience building AI-powered knowledge management systems, enterprise search solutions, or RAG-based applications</li>
<li>Think in systems and enjoy simplifying complex business processes</li>
<li>Communicate clearly and take ownership of delivery</li>
<li>Have strong troubleshooting and problem-solving skills</li>
<li>Are comfortable working directly with clients and stakeholders</li>
<li>Can deliver production-ready AI and automation solutions that create measurable operational efficiencies</li>
<li>Have a track record of reducing manual processes through intelligent automation</li>
<li>Can design scalable automation frameworks that can be reused across multiple projects and clients</li>
<li>Continuously identify opportunities to introduce AI and automation into business operations</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Scope The Senior Account Manager is accountable for managing a portfolio of accounts and promoting the company and its respective products/services through well-defined account management strategies and sound partnerships with existing/potential customers. S/He works towards optimizing sales volumes and champions marketing programs and activities in line with the Territory Sales Manager. Main Duties and Responsibilities • Prepare and implement the account strategies and roadmap of the assigned portfolio in coordination and alignment with the management team • Develop and deliver accurate sales forecasts and targets in line with business objectives • Lead the vendors relations in alignment with the company s management and strategy • Develop and maintain relationships with new and existing channels/clients to expand sales and establish new opportunities • Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities • Specify market requirements for current and future products by conducting market research supported by on-going visits to existing and potential customers • Oversee the entire sales cycle from quotation to collection • Assess credit and/or payment performance, review outstanding settlements and audit resolutions accordingly • Ensure a proper storage, tracking and control of inventory through an accurate stock management system • Generate sales for the entire portfolio of accounts in terms of long-term revenue and profitability • Secure the highest level of engagement and support to Channel partners and respond to issues and/or queries in order to efficiently meet customers needs • Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary • Evaluate current business processes, identify opportunities for improvement and implement procedures maximizing efficiency and standardization • Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Electrical, Mechanical, Computer Science or relevant fields.</li><li>At least 7 years of relevant experience in Data Center Passive Infrastructure Business (Power Cooling, etc.,)</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Carpathian Way is a trucking company based in Chicago, USA. We run our own trucks and drivers across the United States, and we are building a new dispatch team in Jordan that works directly with our operations in Chicago.</p><p><br></p><p>This is a real dispatch job, not a call center. You will manage a group of drivers, book loads with US freight brokers, track trucks, solve problems on the road, and keep our customers updated. You will be on the phone with Americans all day. Every load you book and every problem you solve directly affects the company's revenue.</p><p><br></p><p>What you will do:</p><ul><li>Plan and book loads for your assigned drivers using load boards and broker relationships</li><li>- Negotiate rates with US brokers by phone and email</li><li>- Track trucks, monitor pickups and deliveries, and handle delays, breakdowns, and detention</li><li>- Keep drivers informed and accountable, and escalate issues to Chicago management on time</li><li>- Enter loads, rate confirmations, and updates in our TMS and communicate by email and phone</li><li>- Bill accessorials (detention, layover, TONU) and make sure nothing is left off the invoice</li></ul><p>Hours: Fixed shift covering the US Central Time business day (e.g. 3:00 PM to 12:00 AM Amman time, Monday-Friday). Weekend on-call is shared across the team.</p><p><br></p><p>Work from home for now. We plan to open an office in Amman within the next year, and this team will move into it.</p><p><br></p><p>What we need from you:</p><ul><li>Fluent spoken English. You will be tested before any interview. If you can't hold a fast, clear phone conversation with an American broker, this job is not for you.</li><li>- Written English good enough for emails to brokers and customers</li><li>- Experience in US trucking dispatch, freight brokerage, or logistics coordination is strongly preferred. We will train the right person from scratch if they are sharp and reliable.</li><li>- Comfortable with pressure, multitasking, and making decisions alone when something goes wrong at 11 PM</li><li>- Reliable internet, a quiet workspace, and your own computer with headset</li><li>- Honest, direct, and able to take feedback</li></ul><p>What we offer:</p><ul><li>$900-$1,100 per month, paid in USD, depending on experience</li><li>- Performance bonus program on top of base pay</li><li>- Full paid training on US trucking, our systems, and our procedures</li><li>- Long-term position with room to grow into team lead as the Jordan team expands</li><li>- Direct access to company ownership in Chicago, not a layer of middle management</li></ul><p>Employment type: independent contractor agreement with a US company, paid monthly in USD.</p><p><br></p><p>Hiring process: Apply on Bayt with your CV in English. All applicants receive an online assessment (English and situational judgment) within a few days. Only candidates who pass the assessment are invited to a short introductory video call with our Chicago team.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Dispatching, Logistics, Freight, Transportation, Customer Service, Negotiation, English, TMS, Load Boards, Trucking</p></div>
<p>The Senior Automation Quality Assurance (QA) Engineer is responsible for ensuring the delivery of high-quality software solutions through the design, development, and execution of comprehensive automated testing strategies. This role involves designing and maintaining robust automation frameworks, defining automation standards and best practices, integrating automated testing into CI/CD pipelines, identifying and resolving defects, and collaborating closely with development and product teams to ensure system reliability, performance, security, and compliance with business requirements. The Senior Automation QA Engineer also provides technical guidance and mentorship to QA team members and contributes to the continuous improvement of QA automation processes, tools, and practices across projects.</p><p><strong>Main Activities and Responsibilities:</strong></p><ul><li>Design, develop, maintain, and execute automated tests for web, API, and mobile applications.</li><li>Develop and maintain scalable and reusable test automation frameworks and standards.</li><li>Define automation strategies and identify appropriate scenarios for automation based on business and technical requirements.</li><li>Integrate automated testing into CI/CD pipelines and support continuous testing and automated quality gates.</li><li>Perform functional, regression, integration, API, and end-to-end testing.</li><li>Leverage AI and AI-powered tools for test case generation, test automation, defect analysis, test data generation, and improving QA efficiency.</li><li>Validate AI-generated test cases, scripts, data, and results to ensure accuracy and reliability.</li><li>Analyze test failures, investigate defects, and perform root-cause analysis in collaboration with Development and Product teams.</li><li>Review requirements and acceptance criteria to identify quality risks and testability issues early.</li><li>Monitor and improve automation coverage, stability, execution time, and maintainability.</li><li>Contribute to QA standards, processes, and continuous improvement initiatives.</li><li>Mentor and provide technical guidance to other QA engineers.</li><li>Participate in Agile ceremonies and support release readiness activities.</li><li>Any other duties that are requested and relevant to the role.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Skills & Experience:</strong></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Engineering, or another related discipline</li><li>5+ years of experience in Software QA/Testing, with strong hands-on experience in test automation.</li><li>Previous experience in FinTech, financial services, online trading, brokerage, banking, payments, or another regulated financial technology environment.</li><li>Strong programming skills in Java, C#, Python, JavaScript, or TypeScript.</li><li>Hands-on experience with automation tools such as Selenium, Playwright, or Cypress.</li><li>Strong experience in API testing and automation.</li><li>Experience with CI/CD, Git, SQL, and test management/defect tracking tools such as Jira, TestRail, or Xray.</li><li>Good understanding of SDLC, STLC, Agile/Scrum, and QA best practices.</li><li>Practical experience using AI tools within the QA/testing lifecycle with an understanding of their capabilities and limitations.</li><li>Strong analytical, troubleshooting, and root-cause analysis skills.</li><li>Experience testing complex systems, integrations, financial transactions, or real-time data.</li><li>Strong communication and collaboration skills, with the ability to mentor other QA engineers.</li><li>ISTQB or relevant QA certification is considered an advantage.</li><li>Excellent command of English both written and spoken - Knowledge of additional languages will be considered an advantage.</li></ul>
<p><h4>Description</h4>
<p><strong>Who are we?</strong><br>
We are Servme! A powerhouse guest experience and CRM platform built for modern hospitality. Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics. Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram.<br>
We're not just another booking tool — we're the operational brain behind smarter restaurants, cafes, and hotels. And yes, we're growing fast. With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond. Ready to serve smarter? That's Servme.</p>
<h4>The job in a nutshell</h4>
<p>At Servme, product is at the core of everything we do. This role is not just about managing roadmaps, it’s about deeply understanding our users, solving real problems, and delivering exceptional product experiences. We’re looking for a talented Senior Frontend Developer to help shape the future of hospitality technology.</p>
<h4>What will you do?</h4>
<p>We are seeking a Senior Frontend Developer to design and implement user interfaces for our web applications. The role requires strong expertise in React and modern frontend technologies, with a focus on building scalable, performant, and user-friendly products.</p>
<h4>Responsibilities</h4>
<ul>
<li>Design and develop advanced user-facing features with React and JavaScript/TypeScript</li>
<li>Build and maintain reusable, efficient, and testable code</li>
<li>Ensure responsive, accessible, and cross-browser compatible interfaces</li>
<li>Collaborate with product, design, and backend teams to deliver features end-to-end</li>
<li>Optimize applications for speed, performance, and scalability</li>
<li>Review code, enforce standards, and mentor junior developers</li>
</ul>
<h4>What are we looking for?</h4>
<ul>
<li>Bachelor’s degree in Engineering, Computer Science, or related field</li>
<li>5+ years of professional experience in frontend development</li>
<li>Strong proficiency in React, JavaScript, TypeScript, HTML, CSS</li>
<li>Experience with state management tools (Redux, Context API, etc.)</li>
<li>Familiarity with RESTful and GraphQL APIs</li>
<li>Solid knowledge of testing frameworks and CI/CD workflows</li>
<li>Knowledge of containerized environments (Docker/Kubernetes)</li>
<li>Familiarity with design systems and component libraries</li>
<li>Strong attention to detail</li>
<li>Excellent communicator</li>
<li>Adopts an “out-of-the-box” thinking</li>
<li>Ability to break down problems and generate solutions</li>
</ul>
<h4>What we offer you?</h4>
<p>We believe you will love working at Servme!<br>
We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.<br>
We offer highly competitive compensation packages, including bonuses and the potential for shares.<br>
We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br>
We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</p></p><p></p>
<p><h4>Description</h4>
<p><strong>Who are we?</strong><br>
We are Servme! A powerhouse guest experience and CRM platform built for modern hospitality. Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics. Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram.<br>
We're not just another booking tool — we're the operational brain behind smarter restaurants, cafes, and hotels. And yes, we're growing fast. With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond. Ready to serve smarter? That's Servme.</p>
<h4>The job in a nutshell</h4>
<p>At Servme, product is at the core of everything we do. This role is not just about managing roadmaps, it’s about deeply understanding our users, solving real problems, and delivering exceptional product experiences. We’re looking for a talented Senior Frontend Developer to help shape the future of hospitality technology.</p>
<h4>What will you do?</h4>
<p>We are seeking a Senior Frontend Developer to design and implement user interfaces for our web applications. The role requires strong expertise in React and modern frontend technologies, with a focus on building scalable, performant, and user-friendly products.</p>
<h4>Responsibilities</h4>
<ul>
<li>Design and develop advanced user-facing features with React and JavaScript/TypeScript</li>
<li>Build and maintain reusable, efficient, and testable code</li>
<li>Ensure responsive, accessible, and cross-browser compatible interfaces</li>
<li>Collaborate with product, design, and backend teams to deliver features end-to-end</li>
<li>Optimize applications for speed, performance, and scalability</li>
<li>Review code, enforce standards, and mentor junior developers</li>
</ul>
<h4>What are we looking for?</h4>
<ul>
<li>Bachelor’s degree in Engineering, Computer Science, or related field</li>
<li>5+ years of professional experience in frontend development</li>
<li>Strong proficiency in React, JavaScript, TypeScript, HTML, CSS</li>
<li>Experience with state management tools (Redux, Context API, etc.)</li>
<li>Familiarity with RESTful and GraphQL APIs</li>
<li>Solid knowledge of testing frameworks and CI/CD workflows</li>
<li>Knowledge of containerized environments (Docker/Kubernetes)</li>
<li>Familiarity with design systems and component libraries</li>
<li>Strong attention to detail</li>
<li>Excellent communicator</li>
<li>Adopts an “out-of-the-box” thinking</li>
<li>Ability to break down problems and generate solutions</li>
</ul>
<h4>What we offer you?</h4>
<p>We believe you will love working at Servme!<br>
We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.<br>
We offer highly competitive compensation packages, including bonuses and the potential for shares.<br>
We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br>
We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</p></p><p></p>
<p><h4>Description</h4>
<p>Administer and maintain IBM WebMethods ESB ecosystem, including Integration Server, Universal Messaging, Trading Networks, API Gateway, and adapters.</p>
<p>Manage ESB node clustering, high-availability, disaster recovery, capacity planning, JVM tuning, and resource optimization to ensure continuous uptime and peak performance.</p>
<p>Perform platform patching, upgrades, and license management with minimal disruption.</p>
<p>Manage ESB deployments via CI/CD, implementing deployment standards, environment parity, rollback plans, and coordinating with development and QA teams.</p>
<p>Implement and manage monitoring, alerting, and logging for real-time visibility; define SLAs and proactively address performance issues.</p>
<p>Harden ESB platform per banking security standards, enforce RBAC, audit logging, data masking, and conduct security reviews to ensure compliance (PCI-DSS, GDPR, banking regulations).</p>
<p>Act as escalation point for production incidents, lead root cause analysis, maintain incident response documentation, and implement corrective actions.</p>
<p>Design and validate backup, disaster recovery, and business continuity plans, ensuring compliance with RTO/RPO and regular failover testing.</p>
<h4>Core ESB Platform</h4>
<p>Extensive experience with IBM WebMethods (Software AG) including installation, Integration Server administration, Universal Messaging/Broker management, API Gateway setup, platform clustering, load balancer integration, and session affinity for multi-node deployments. Proficient with WebMethods Optimize, Monitor, and MWS for dashboard and analytics.</p>
<h4>Banking Systems & Integration</h4>
<p>Knowledge of core banking (Equation), enterprise archiving (Laserfiche), and card management (Cortex) systems, focusing on ESB interface stability, document handling, performance tuning, and understanding end-to-end banking integration impacts.</p>
<h4>Messaging & Middleware</h4>
<p>Expert in enterprise messaging with queue/topic management, durable subscriptions, message persistence, large payload handling, and protocol bridging (MQ, HTTP/S, FTP, SOAP, REST). Familiar with banking messaging standards like ISO 8583, SWIFT, FIX, and flat-file exchanges.</p>
<h4>Systems & database administration</h4>
<p>Strong Linux/Windows server admin skills, shell scripting, performance tuning, plus database management for JDBC, connection pooling, and query optimization (Oracle, DB2, SQL Server). Experienced with scheduling tools and storage configurations for high-volume ESB logging.</p>
<h4>Security & networking</h4>
<p>Skilled in enterprise security for integration platforms including digital certificate lifecycle, keystore/truststore management, firewall coordination, VPNs, and knowledge of OAuth 2.0, SAML, LDAP/AD integration, and API security policies on WebMethods API Gateway or similar.</p>
<h4>Requirements</h4>
<p><strong>Bachelor's degree</strong> in Computer Science, Information Technology, Systems Engineering, or a related technical discipline.</p>
<p>IBM WebMethods (Software AG) administration or infrastructure certification (preferred).</p>
<p>Relevant platform certifications in Linux/Windows administration, cloud infrastructure (AWS/Azure), or banking technology operations (preferred).</p>
<p>7+ years of progressive experience in middleware or integration platform administration, with at least 3 years in a dedicated ESB administration role.</p>
<p>Proven operational experience supporting ESB or enterprise middleware platforms within the banking or financial services sector, ideally in 24/7 mission-critical environments.</p>
<p>Direct hands-on experience administering WebMethods in contexts involving core banking migrations, high-volume transactional messaging, or regulatory compliance mandates.</p>
<p>Prior exposure to Equation, Laserfiche, Cortex, or analogous banking systems from an operational/infrastructure perspective is highly desirable.</p></p><p></p>
<p><h4>Description</h4>
<p>Administer and maintain IBM WebMethods ESB ecosystem, including Integration Server, Universal Messaging, Trading Networks, API Gateway, and adapters.</p>
<p>Manage ESB node clustering, high-availability, disaster recovery, capacity planning, JVM tuning, and resource optimization to ensure continuous uptime and peak performance.</p>
<p>Perform platform patching, upgrades, and license management with minimal disruption.</p>
<p>Manage ESB deployments via CI/CD, implementing deployment standards, environment parity, rollback plans, and coordinating with development and QA teams.</p>
<p>Implement and manage monitoring, alerting, and logging for real-time visibility; define SLAs and proactively address performance issues.</p>
<p>Harden ESB platform per banking security standards, enforce RBAC, audit logging, data masking, and conduct security reviews to ensure compliance (PCI-DSS, GDPR, banking regulations).</p>
<p>Act as escalation point for production incidents, lead root cause analysis, maintain incident response documentation, and implement corrective actions.</p>
<p>Design and validate backup, disaster recovery, and business continuity plans, ensuring compliance with RTO/RPO and regular failover testing.</p>
<h4>Core ESB Platform</h4>
<p>Extensive experience with IBM WebMethods (Software AG) including installation, Integration Server administration, Universal Messaging/Broker management, API Gateway setup, platform clustering, load balancer integration, and session affinity for multi-node deployments. Proficient with WebMethods Optimize, Monitor, and MWS for dashboard and analytics.</p>
<h4>Banking Systems & Integration</h4>
<p>Knowledge of core banking (Equation), enterprise archiving (Laserfiche), and card management (Cortex) systems, focusing on ESB interface stability, document handling, performance tuning, and understanding end-to-end banking integration impacts.</p>
<h4>Messaging & Middleware</h4>
<p>Expert in enterprise messaging with queue/topic management, durable subscriptions, message persistence, large payload handling, and protocol bridging (MQ, HTTP/S, FTP, SOAP, REST). Familiar with banking messaging standards like ISO 8583, SWIFT, FIX, and flat-file exchanges.</p>
<h4>Systems & database administration</h4>
<p>Strong Linux/Windows server admin skills, shell scripting, performance tuning, plus database management for JDBC, connection pooling, and query optimization (Oracle, DB2, SQL Server). Experienced with scheduling tools and storage configurations for high-volume ESB logging.</p>
<h4>Security & networking</h4>
<p>Skilled in enterprise security for integration platforms including digital certificate lifecycle, keystore/truststore management, firewall coordination, VPNs, and knowledge of OAuth 2.0, SAML, LDAP/AD integration, and API security policies on WebMethods API Gateway or similar.</p>
<h4>Requirements</h4>
<p><strong>Bachelor's degree</strong> in Computer Science, Information Technology, Systems Engineering, or a related technical discipline.</p>
<p>IBM WebMethods (Software AG) administration or infrastructure certification (preferred).</p>
<p>Relevant platform certifications in Linux/Windows administration, cloud infrastructure (AWS/Azure), or banking technology operations (preferred).</p>
<p>7+ years of progressive experience in middleware or integration platform administration, with at least 3 years in a dedicated ESB administration role.</p>
<p>Proven operational experience supporting ESB or enterprise middleware platforms within the banking or financial services sector, ideally in 24/7 mission-critical environments.</p>
<p>Direct hands-on experience administering WebMethods in contexts involving core banking migrations, high-volume transactional messaging, or regulatory compliance mandates.</p>
<p>Prior exposure to Equation, Laserfiche, Cortex, or analogous banking systems from an operational/infrastructure perspective is highly desirable.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Commercial Director (Fashion Retail) Amman
<ul>
<li><span>Posting Date</span>: 13/07/2026</li> <li><span>Ref</span>: SJOR-146</li> <li><span>Position</span>: Commercial Director (Fashion Retail) Amman</li>
<li> </li><li><span>Location</span>: Jordan</li>
<li><span>City</span>: Amman </li>
<li> </li><li><span>Sector</span>: Retail</li> <li><span>Years of Experience</span> 8- 15 years</li>
<li> </li><li><span>Qualification</span>: Bachelor Degree in Business Administration or related field</li> <li><span>Salary</span>: Market Rate</li> <li><span>Workdays</span>: </li> <li> </li><li><span>Description</span>: <strong>Overview</strong>
<strong>Our client is seeking an experienced Commercial Director</strong> to lead the commercial strategy and retail operations for a leading fashion retail business. The successful candidate will be responsible for driving revenue growth, optimizing merchandising and inventory performance, enhancing customer experience, and leading business expansion while ensuring operational excellence across multiple retail locations. <strong>Key Responsibilities</strong>
<ul>
<li>Develop and execute the overall commercial strategy to achieve sustainable sales growth across all retail stores.</li>
<li>Monitor and improve key retail KPIs, including Sales, ATV, UPT, Conversion Rate, Footfall, Capture Rate, and Customer Satisfaction.</li>
<li>Lead merchandise planning, buying strategy, inventory management, and Open-to-Buy (OTB) planning.</li>
<li>Optimize stock allocation, replenishment, and sell-through performance to maximize profitability and minimize excess inventory.</li>
<li>Develop and implement commercial marketing initiatives, CRM programs, and customer loyalty strategies.</li>
<li>Ensure consistent brand standards, visual merchandising, and operational excellence across all retail locations.</li>
<li>Lead, coach, and develop commercial and retail teams while fostering a high-performance culture.</li>
<li>Drive continuous improvement of the customer journey and customer experience across all stores.</li>
<li>Evaluate market opportunities and lead retail expansion initiatives, including new store openings.</li>
<li>Prepare executive reports and present commercial performance and strategic recommendations to senior management.</li>
</ul>
<strong>Requirements</strong>
<ul>
<li>Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field.</li>
<li><strong>Jordanian nationality with proven GCC experience is required.</strong></li>
<li>Minimum <strong>10 years</strong> of experience in fashion or lifestyle retail, including at least <strong>5 years in a senior commercial leadership role</strong>.</li>
<li>Strong expertise in commercial management, merchandising, buying, retail operations, and inventory planning.</li>
<li>Proven experience managing multi-store retail operations and delivering sales growth and profitability.</li>
<li>Strong understanding of retail KPIs, customer experience, and commercial performance management.</li>
<li>Excellent leadership, strategic planning, analytical, and communication skills.</li>
<li>Experience with ERP systems and retail management software.</li>
<li>Fluency in both Arabic and English.</li>
</ul> <br>
More<br>
</li>
</ul>
<br>
<br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Job Description </b><div> <p> ROLE SUMMARY </p> <p> As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction. </p> <p> </p> <p> WHAT S ON YOUR PLATE: </p> <p> Partner Relationship Management: </p> <ul> <li> <p> Build and maintain strong, long-term relationships with existing restaurant and vendor partners. </p> </li> <li> <p> Ensure high partner satisfaction and retention through proactive communication, support, and service excellence. </p> </li> <li> <p> Serve as a trusted advisor, providing partners with insights that support their business growth on the platform. </p> </li> </ul> <p> Data-Driven Consulting: </p> <ul> <li> <p> Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics. </p> </li> <li> <p> Share actionable recommendations based on performance metrics to drive revenue and efficiency. </p> </li> <li> <p> Conduct regular business reviews to align on results, opportunities, and growth plans. </p> </li> </ul> <p> Account Growth & Optimization: </p> <ul> <li> <p> Identify growth opportunities within the portfolio upsell services, suggest cross-promotions, and improve partner performance. </p> </li> <li> <p> Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion. </p> </li> <li> <p> Recommend and coordinate marketing campaigns and promotional offers to drive order volume. </p> </li> </ul> <p> Cross-Functional Collaboration: </p> <ul> <li> <p> Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly. </p> </li> <li> <p> Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts. </p> </li> </ul> <p> Contract Management & Compliance: </p> <ul> <li> <p> Negotiate and renew commercial agreements to ensure a fair and strategic partnership. </p> </li> <li> <p> Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability. </p> </li> </ul> <p> </p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications </b></p><div> <p> WHAT DID WE ORDER: </p> <ul> <li> <p> Bachelor's degree in Business, Marketing, or a related field. </p> </li> <li> <p> 2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus). </p> </li> <li> <p> Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights. </p> </li> <li> <p> Excellent communication, negotiation, and interpersonal skills. </p> </li> <li> <p> Customer-first mindset with a strong focus on delivering value to partners. </p> </li> <li> <p> *Residency in or relocation to X is a must* </p> </li> <li> <p> Self-starter with the ability to work independently in a fast-paced environment. </p> </li> <li> <p> Fluency in X Language is a must </p> </li> </ul> <p> <br>
</p> <p><br></p></div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>ROLE SUMMARY</strong> As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction. <strong>WHAT S ON YOUR PLATE:</strong> Partner Relationship Management: Build and maintain strong, long-term relationships with existing restaurant and vendor partners. Ensure high partner satisfaction and retention through proactive communication, support, and service excellence. Serve as a trusted advisor, providing partners with insights that support their business growth on the platform. Data-Driven Consulting: Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics. Share actionable recommendations based on performance metrics to drive revenue and efficiency. Conduct regular business reviews to align on results, opportunities, and growth plans. Account Growth & Optimization: Identify growth opportunities within the portfolio upsell services, suggest cross-promotions, and improve partner performance. Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion. Recommend and coordinate marketing campaigns and promotional offers to drive order volume. Cross-Functional Collaboration: Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly. Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts. Contract Management & Compliance: Negotiate and renew commercial agreements to ensure a fair and strategic partnership. Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>WHAT DID WE ORDER:</strong> Bachelor's degree in Business, Marketing, or a related field. 2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus). Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights. Excellent communication, negotiation, and interpersonal skills. Customer-first mindset with a strong focus on delivering value to partners. *Residency in or relocation to X is a must* Self-starter with the ability to work independently in a fast-paced environment. Fluency in X Language is a must</p><p></p></section>