SEO Specialist Jobs
7 Jobs Found
Logistics and Shipping Specialist Wanted – Part-Time
Expected Salary: USD 98
Logistics, Supply Chain & Procurement
Jordan - Amman
<p>We are a Gulf company based in Oman, currently establishing a virtual remote office, and we are looking for a professional specialist in Logistics & Shipping to work Online/Part-Time, with real experience in shipping operations, negotiation, shipment tracking, and finding the best available solutions and options.</p><p>We are looking for someone whose role is not limited to tracking, but who can negotiate, compare options, discover opportunities, and solve logistics problems efficiently.<br><br> </p><p>Required Experience and Skills:</p><p>- Strong experience in Logistics & Shipping.</p><p>- Good knowledge of international shipping routes, especially Russian ones.</p><p>- Experience or knowledge of shipping routes between Russia → Iran → Oman.</p><p>- Knowledge of shipping options across the Caspian Sea between Russia and Iran.</p><p>- Knowledge of Air Freight options from Russia to Iran.</p><p>- Ability to track shipments until they arrive in the Sultanate of Oman.</p><p>- Negotiating with shipping companies and suppliers.</p><p>- Comparing shipping prices and options and choosing the most suitable ones.</p><p>- Tracking shipping documents and procedures.</p><p>- Handling delays and logistics problems and finding practical solutions.<br><br>Preferred Qualifications:</p><p>- The ability to discover new opportunities that help reduce costs and improve procurement and shipping processes is an added advantage and not a mandatory requirement.</p><p>- The Russian language is an added advantage and not a mandatory requirement, but its availability would be excellent.</p><p> </p><p>Online Work Requirements:</p><p>- A suitable computer or laptop for work.</p><p>- A stable and permanent internet connection.</p><p>- The ability to communicate and follow up with various parties online.</p><p>- Commitment to deadlines and prompt follow-up on shipments and documents.</p><p>- A portfolio or examples of previous projects must be provided.<br><br> </p><p>Nationality: All nationalities are welcome, with a preference for those with strong experience in the field, including Syrians who have the appropriate experience and knowledge of the nature of the work.</p><p> </p><p>What we are specifically looking for:</p><p>We are looking for someone with a commercial and logistics mindset who can ask:</p><p>How do we get the best price? How do we save time? How do we avoid delays? And how do we find a better supplier or opportunity?</p><p>Therefore, the ability to negotiate, research, and discover opportunities is considered one of the most important distinguishing factors for this position.</p>
Virtustaff
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>VirtuStaff is seeking a hands-on Growth Marketing Manager to join its Jordan-based pre-launch team and help build the company’s marketing function ahead of its GCC launch. The role will manage two connected growth funnels: high-volume candidate acquisition in Egypt and B2B client demand generation across the UAE and GCC. The successful candidate will personally plan, launch and optimize paid-media campaigns, manage marketing budgets, improve landing-page conversion, establish performance tracking and reporting, and coordinate content, design, SEO, PR and video-production activities. This position will work closely with the Founders, Sales, HR, Operations and Technical teams to build a measurable and scalable growth system for VirtuStaff.</p><p><br></p><p><b>Key Responsibilities</b></p><ul><li>Plan, launch and optimize paid campaigns across Meta, Google, LinkedIn, TikTok and other relevant platforms.</li><li>Manage separate candidate-acquisition and B2B lead-generation strategies.</li><li>Monitor budgets, conversion rates, cost per application, cost per lead and downstream business results.</li><li>Improve website and landing-page performance through analytics, tracking and conversion testing.</li><li>Manage external SEO, PR and video-production suppliers.</li><li>Brief and coordinate the internal design team.</li><li>Develop Arabic and English campaign messaging, content calendars and marketing materials.</li><li>Build weekly and monthly dashboards covering campaign, funnel and business performance.</li><li>Collaborate with Sales and HR to improve the quality—not only the volume—of candidates and leads.</li><li>Support VirtuStaff’s pre-launch preparation and GCC go-to-market execution.</li></ul><p><br></p><p>The original role specifically requires someone who can personally execute campaigns rather than depending entirely on an agency, while also managing specialist suppliers and internal teams.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><br></p><ul><li>Three to six years of hands-on growth, performance or digital marketing experience.</li><li>Experience in SaaS, recruitment technology, marketplaces, BPO, e-commerce or another measurable, high-volume business is preferred.</li><li>Strong practical experience managing paid-media campaigns and advertising budgets.</li><li>Proven ability to connect campaign performance with qualified applications, leads, meetings or sales—not only clicks and impressions.</li><li>Strong understanding of landing pages, conversion optimization, analytics, event tracking and attribution.</li><li>Experience working with CRM, recruitment or applicant-tracking data.</li><li>Ability to manage SEO, PR, content, design and video suppliers.</li><li>Strong Arabic and English writing and communication skills.</li><li>GCC B2B marketing experience is strongly preferred.</li><li>Strong analytical, commercial and problem-solving skills.</li><li>Comfortable working in a fast-moving pre-launch environment with significant ownership and accountability.</li></ul><p><br></p></div>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>About REACH and IMPACT </p><p>REACH was created in 2010 as a joint initiative of two International NGOs (IMPACT Initiatives and ACTED) and the United Nations Operational Satellite Applications Programme (UNOSAT). REACH’s purpose is to facilitate the development of information products that enhance the humanitarian community’s decision-making and planning capacity for emergency, recovery, and development contexts. REACH supports information management for aid actors through three complementary services: (a) needs and situation assessments by REACH teams; (b) situation analysis using satellite imagery; (c) provision of database and (web)-mapping facilities and expertise.</p><p>IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. IMPACT was launched at the initiative of ACTED, an international NGO whose headquarter is based in Paris and is present in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, enabling IMPACT to benefit from ACTED’s operational support on its fields of intervention.</p><p><b>Greening strategy:</b></p><p>ACTED’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each ACTED employee will adhere to these principles through key green programming responsibilities:</p><ul><li>Contribute towards the adherence and development of the greening strategy plan.</li><li>Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles</li><li>Encouraging and promoting environmental safeguarding processes and environmental programming standards in accordance with SOPs and technical guideline notes</li></ul><p><b>ACTED PSEAH Policy:</b></p><p>The Research Officer has the responsibility to adhere to the PSEAH Policy (Protection against Sexual Exploitation, Abuse and Harassment). The research officer has the obligation to complete all mandatory trainings related to the Code of Conduct and the PSEA policy and report any safeguarding concern such as breaches of organisational policies or codes of conduct according to ACTED’s procedures. The research officer carries out work duties in a way that does not harm children, vulnerable adults or other staff or volunteers.</p><p><b><u>Job Purpose</u></b></p><p><b>JOB PURPOSE</b></p><p>REACH is currently seeking qualified applicants with experience in research, assessments, and/or data to serve as a Assessment Officer. Depending on organizational needs and the successful candidate's profile, the position may be based within either the <b>Public Health and Prioritisation</b>, <b>Shelter and Site Management, or Cash, Markets & Livelihoods Units</b> supporting REACH's humanitarian research portfolio in the Occupied Palestinian Territory (oPt).</p><p>The REACH Assessment Officer (SAO) will lead and support the design, implementation, and analysis of humanitarian assessments and research across one or more thematic sectors. This includes leading the development of assessment methodologies and tools, overseeing data collection and quality assurance processes, conducting quantitative and qualitative analysis, and producing high-quality analytical outputs to inform humanitarian response planning, coordination, advocacy, and decision-making.</p><p>Previous experience conducting humanitarian assessments, research, or data analysis is required, along with experience managing and processing large datasets (including in Microsoft Excel). Excellent written and spoken English is essential. Experience with Kobo Toolbox and capacity building is preferred. Familiarity with statistical software (e.g. R, SPSS, or Stata) and/or data visualisation tools (e.g. Power BI or Tableau) is an asset but not required. The ideal candidate has strong analytical, communication, and organisational skills, demonstrates initiative and attention to detail, and is able to manage multiple priorities in a fast-paced humanitarian environment.</p><p> Objectives</p><p><br></p><p><b><u>Objective 1: Research Design, Implementation, and Coordination</u></b></p><p>Under the supervision of the Research Manager, the Assessment Officer (SAO) will contribute to the design and refinement of research methodologies and data collection tools. The SAO will lead the planning, coordination, implementation, and follow-up of research activities in line with project objectives, methodological standards, and deadlines.</p><p>This will include designing quantitative and qualitative data collection tools (e.g. household surveys, key informant interviews, focus group discussions, and other research instruments); developing research protocols and supporting documentation; training and supervising field staff on research tools and methodologies; and overseeing data collection, quality assurance, and data cleaning processes. The SAO will ensure regular reporting on research progress, coordinate closely with internal and external stakeholders as required, and actively participate in internal planning and coordination meetings.</p><p><br></p><p><b><u>Objective 2: Analysis and Information Product Creation</u></b></p><p>With the support of the Data Officer, the SAO will contribute to the analysis of key research findings and incorporate them into information products such as factsheets, briefings, reports, dashboards, etc. The SAO will work to ensure the quality and accuracy of information products and to ensure that products are delivered to key stakeholders in a timely and professional manner. </p><p><br></p><p><b><u>Objective 3: External Engagement</u></b></p><p>The SAO will contribute to the engagement with the relevant response stakeholder to identify research priorities and facilitate the use of key findings in planning and programming. The SAO may also be requested to represent REACH in coordination meetings, donor presentations, or meetings with partner organisations as relevant.</p><p><br></p><p><b>Duties and Responsibilities</b></p><p><br></p><p><b><u>Key Research Activities</u></b></p><p><b>a. Research design and tool development</b></p><p>- Definition of research objectives and questions to address key information gaps;</p><p>- Identification of appropriate research methodologies;</p><p>- Development of data collection tools and questionnaires including the drafting, translating, and reviewing of assessment indicators in coordination with clusters and working groups (household, key informant, FGD).</p><p><b>b. Monitor data collection and cleaning</b></p><p>- Support the training of field data collection staff on research aims and tools;</p><p>- Monitor field data collection in collaboration with REACH Field Managers and Senior Assessment Officers </p><p>- Monitor the quality of data collected, undertake appropriate checks on data collected in the field and resolve discrepancies and quality issues. </p><p><b>c. Preparation and production of information products</b></p><p>- Carry out data analysis in line with research questions and objectives, with the support of REACH data teams where needed;</p><p>- Contribute to factsheet production and reports using InDesign and work closely with REACH GIS Officers to produce mapping outputs. </p><p><b>d. Dissemination of findings and external engagement</b></p><ul><li>Present key findings to relevant response actors and facilitate use of data for evidence-based planning and advocacy;</li><li>Coordinate with relevant actors and partner organisations to ensure research is aligned with priority information needs.</li></ul><p><b><u>Internal Communication Processes</u></b></p><p>The SAO will work directly with other Assessment focal points, Data Officer, GIS officer, and Research Manager in country and liaise with IMPACT HQ in Geneva to ensure the quality and effectiveness of products developed. She/he will ensure effective internal communication with mission and IMPACT HQ colleagues.</p><p><b><u>Confidentiality and Data Protection</u></b></p><p>The REACH SAO will maintain the strictest confidentiality of data and processes. She/he will actively take measures to prevent the unauthorised sharing of information and data.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>QUALIFICATIONS</p><p><b><u>Requirements</u></b></p><ul><li>University undergraduate degree or 2+ years relevant experience;</li><li>Experience conducting research/assessments or working with data (academic research experience included);</li><li>Fluency in English, excellent communication and writing skills;</li></ul><p><b><u>Desired</u></b></p><ul><li>Technical skills in any of the following:</li><li>Strong Excel skills;</li><li>Previous experience with mobile data collection (ODK, ONA, KoBo);</li><li>Good understanding of research methods (including sampling frameworks);</li><li>Experience with cleaning and analysing datasets required;</li><li>Knowledge of the Adobe Suite, particularly InDesign an asset</li><li>Good understanding of research methods (including sampling frameworks);</li><li>Experience on dashboards (Power BI, Shiny) an asset;</li><li>Experience working in/on humanitarian or development contexts;</li><li>Experience with external engagement and/or partner coordination;</li><li>Strong analytical skills, including ability to identify and key trends and situate findings in wider context;</li><li>Ability to operate independently in a cross-cultural environment requiring flexibility.</li></ul><p><br></p><p><b>Early applications are strongly encouraged, as applications will be reviewed on a rolling basis</b></p></div>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>About REACH and IMPACT </p><p>REACH was created in 2010 as a joint initiative of two International NGOs (IMPACT Initiatives and ACTED) and the United Nations Operational Satellite Applications Programme (UNOSAT). REACH’s purpose is to facilitate the development of information products that enhance the humanitarian community’s decision-making and planning capacity for emergency, recovery, and development contexts. REACH supports information management for aid actors through three complementary services: (a) needs and situation assessments by REACH teams; (b) situation analysis using satellite imagery; (c) provision of database and (web)-mapping facilities and expertise.</p><p>IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. IMPACT was launched at the initiative of ACTED, an international NGO whose headquarter is based in Paris and is present in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, enabling IMPACT to benefit from ACTED’s operational support on its fields of intervention.</p><p> <b>Greening strategy:</b></p><p>ACTED’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each ACTED employee will adhere to these principles through key green programming responsibilities:</p><ul><li>Contribute towards the adherence and development of the greening strategy plan.</li><li>Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles</li><li>Encouraging and promoting environmental safeguarding processes and environmental programming standards in accordance with SOPs and technical guideline notes</li></ul><p><b>ACTED PSEAH Policy:</b></p><p>The Senior Research Officer has the responsibility to adhere to the PSEAH Policy (Protection against Sexual Exploitation, Abuse and Harassment). The research officer has the obligation to complete all mandatory trainings related to the Code of Conduct and the PSEA policy and report any safeguarding concern such as breaches of organisational policies or codes of conduct according to ACTED’s procedures. The research officer carries out work duties in a way that does not harm children, vulnerable adults or other staff or volunteers.</p><p><b><u>Job Purpose</u></b></p><p><b>JOB PURPOSE</b></p><p>REACH is currently seeking qualified applicants with experience in research, assessments, and/or data to serve as a Senior Assessment Officer. Depending on organizational needs and the successful candidate's profile, the position may be based within either the <b>Public Health and Prioritisation</b>, <b>Shelter and Site Management, or Cash, Markets & Livelihoods Units</b> supporting REACH's humanitarian research portfolio in the Occupied Palestinian Territory (oPt).</p><p>The REACH Senior Assessment Officer (SAO) will lead and support the design, implementation, and analysis of humanitarian assessments and research across one or more thematic sectors. This includes leading the development of assessment methodologies and tools, overseeing data collection and quality assurance processes, conducting quantitative and qualitative analysis, and producing high-quality analytical outputs to inform humanitarian response planning, coordination, advocacy, and decision-making.</p><p>Previous experience conducting humanitarian assessments, research, or data analysis is required, along with experience managing and processing large datasets (including in Microsoft Excel). Excellent written and spoken English is essential. Experience with Kobo Toolbox and capacity building is preferred. Familiarity with statistical software (e.g. R, SPSS, or Stata) and/or data visualisation tools (e.g. Power BI or Tableau) is an asset but not required. The ideal candidate has strong analytical, communication, and organisational skills, demonstrates initiative and attention to detail, and is able to manage multiple priorities in a fast-paced humanitarian environment.</p><p> Objectives</p><p> </p><p><b><u>Objective 1: Research Design, Implementation, and Coordination</u></b></p><p>Under the supervision of the Research Manager, the Senior Assessment Officer (SAO) will contribute to the design and refinement of research methodologies and data collection tools. The SAO will lead the planning, coordination, implementation, and follow-up of research activities in line with project objectives, methodological standards, and deadlines.</p><p>This will include designing quantitative and qualitative data collection tools (e.g. household surveys, key informant interviews, focus group discussions, and other research instruments); developing research protocols and supporting documentation; training and supervising field staff on research tools and methodologies; and overseeing data collection, quality assurance, and data cleaning processes. The SAO will ensure regular reporting on research progress, coordinate closely with internal and external stakeholders as required, and actively participate in internal planning and coordination meetings.</p><p> <b><u>Objective 2: Analysis and Information Product Creation</u></b></p><p>With the support of the Data Officer, the SAO will contribute to the analysis of key research findings and incorporate them into information products such as factsheets, briefings, reports, dashboards, etc. The SAO will work to ensure the quality and accuracy of information products and to ensure that products are delivered to key stakeholders in a timely and professional manner. </p><p> <b><u>Objective 3: External Engagement</u></b></p><p>The SAO will contribute to the engagement with the relevant response stakeholder to identify research priorities and facilitate the use of key findings in planning and programming. The SAO may also be requested to represent REACH in coordination meetings, donor presentations, or meetings with partner organisations as relevant.</p><p>Duties and Responsibilities</p><p> <b><u>Key Research Activities</u></b></p><p> <b>a. Research design and tool development</b></p><p>- Definition of research objectives and questions to address key information gaps;</p><p>- Identification of appropriate research methodologies;</p><p>- Development of data collection tools and questionnaires including the drafting, translating, and reviewing of assessment indicators in coordination with clusters and working groups (household, key informant, FGD).</p><p> <b>b. Monitor data collection and cleaning</b></p><p>- Support the training of field data collection staff on research aims and tools;</p><p>- Monitor field data collection in collaboration with REACH Field Managers and Senior Assessment Officers </p><p>- Monitor the quality of data collected, undertake appropriate checks on data collected in the field and resolve discrepancies and quality issues.</p><p><b>c. Preparation and production of information products</b></p><p>- Carry out data analysis in line with research questions and objectives, with the support of REACH data teams where needed;</p><p>- Contribute to factsheet production and reports using InDesign and work closely with REACH GIS Officers to produce mapping outputs. </p><p><b>d. Dissemination of findings and external engagement</b></p><ul><li>Present key findings to relevant response actors and facilitate use of data for evidence-based planning and advocacy;</li><li>Coordinate with relevant actors and partner organisations to ensure research is aligned with priority information needs.</li></ul><p> <b><u>Internal Communication Processes</u></b></p><p>The SAO will work directly with other Assessment focal points, Data Officer, GIS officer, and Research Manager in country and liaise with IMPACT HQ in Geneva to ensure the quality and effectiveness of products developed. She/he will ensure effective internal communication with mission and IMPACT HQ colleagues.</p><p> <b><u>Confidentiality and Data Protection</u></b></p><p>The REACH SAO will maintain the strictest confidentiality of data and processes. She/he will actively take measures to prevent the unauthorised sharing of information and data. </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b> QUALIFICATIONS</b></p><p> <b><u>Requirements</u></b></p><p>- University undergraduate degree or 2+ years relevant experience;</p><p>- Experience conducting research/assessments or working with data (academic research experience included);</p><p>- Fluency in English, excellent communication and writing skills;</p><p> <b><u>Desired</u></b></p><p>- Technical skills in any of the following:</p><p>• Strong Excel skills;</p><p>• Previous experience with mobile data collection (ODK, ONA, KoBo);</p><p>• Good understanding of research methods (including sampling frameworks);</p><p>• Experience with cleaning and analysing datasets required;</p><p>• Knowledge of the Adobe Suite, particularly InDesign an asset;</p><p>• Good understanding of research methods (including sampling frameworks);</p><p>• Experience on dashboards (Power BI, Shiny) an asset;</p><p>- Experience working in/on humanitarian or development contexts;</p><p>- Experience with external engagement and/or partner coordination;</p><p>- Strong analytical skills, including ability to identify and key trends and situate findings in wider context;</p><p>- Ability to operate independently in a cross-cultural environment requiring flexibility.</p><p><br></p><p><b>CVs will be reviewed on a rolling basis. Please note that the opening of this vacancy does not constitute an obligation to fill the position</b></p></div>
United Nations Volunteers (UNV) programme
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Mission and objectives</p><p>UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfil their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling. UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package. </p><p><br></p><p>At the core of UNICEF’s universal mandate is our commitment to protect and uphold the rights enshrined in the Convention on the Rights of the Child (CRC) for all children – without discrimination and without leaving any child behind. The rights enshrined in the CRC apply equally to all children in a country, including children who are non-nationals or stateless, refugee and international migrant children. There is growing evidence that investing in the health, education, social protection, and protection of a society’s most disadvantaged residents — addressing inequity — not only will give all children the opportunity to fulfil their potential, but also will lead to sustained growth and stability of countries. A dedicated focus on children on the move is critical to meet the SDGs commitment to leave no one behind. UNICEF’s Strategic Plan (2026-2029) reflects children on the move across Goal Areas and as an important cross-cutting priority, supporting global commitments such as the Global Compact for Safe, Orderly and Regular Migration and Global Compact on Refugees. The Strategic Plan commits UNICEF to a renewed focus on inclusion of children on the move into education, child protection and social protection systems to tackle root causes for forced displacement or unsafe migration, discrimination and exclusion.</p><p>Context</p><p>The Education Centre of Excellence is advancing its knowledge and evidence base on Children on the Move, refugee inclusion, learning continuity, alternative pathways, and evidence-informed programming as part of its work supported by the PROSPECTS Partnership.</p><p>Thus, the purpose of this assignment is to support the UNICEF Global Program Division (GPD) Education Centre of Excellence (CoE) in strengthening knowledge management, evidence generation, and learning on the inclusion of refugee, displaced, and migrant children and adolescents in education systems, with a particular focus on learning continuity, access, progression, and educational inclusion. The post includes linkages with focused attention on countries that are part of the PROSPECTS Partnership (Egypt, Iraq, Lebanon, Jordan, Sudan, Ethiopia, Kenya and Uganda) and coordination with youth engagement components of PROSPECTS, such as MENA Youth Advisory Group / Network and the PROSPECTS4Youth Initiative.</p><p><br></p><p>The Youth on the Move UNV programme was designed by UNICEF in collaboration with UNV to provide refugee, displaced and migrant youth between the ages of 20-32, who face learning to earning barriers, with a paid 16-months volunteer opportunity.</p><p><br></p><p>Eligibility criteria include:</p><p>• Young people aged 20-32</p><p>• Refugees, asylum seekers, Internally Displaced Persons (IDPs) and migrants</p><p>• In their motivation statement, applicants can demonstrate they face learning to earning barriers</p><p>• Female candidates are strongly encouraged to apply</p><p>• Hosting offices are encouraged to ensure application processes are accessible to youth on the move with disabilities</p><p><br></p><p><br></p><p>Additional Information:</p><p>The UN Associate Volunteers in Jordan are entitled to:</p><p>• Monthly Volunteer Living Allowance (VLA) at the amount of JOD 916.04;</p><p>• Annual and learning leaves;</p><p>• Free Medical and life insurance;</p><p>• Free access to different learning platforms.</p><p><br></p><p>Task description</p><p>Under the direct supervision of the Education Specialist, GPD Education, the UN Volunteer will undertake the following tasks:</p><p><br></p><p>- Support Knowledge Management, Learning and Evidence Related to Education for Children on the Move</p><p>• Develop, maintain and curate a repository of promising practices, tools, policies, and guidance related to education for children on the move.</p><p>• Assist in coordinating with UNICEF country offices to compile lessons learned from UNICEF country offices and partners on refugee and displaced children’s inclusion in national education systems, this includes developing templates, questionnaires and other tools to gather information in a streamlined way.</p><p>• Support development of knowledge products, case studies, blogs, newsletters, and briefing notes on education and children on the move.</p><p>• Support dissemination of UNICEF guidance, evidence, and learning products related to refugee and migrant education through various channels.</p><p>• Support global advocacy milestones under the PROSPETCS4Youth technical facility and the Youth Advisory Board / Network.</p><p><br></p><p>- Support Evidence Generation and Research</p><p>• Conduct literature reviews and desk research on educational inclusion of displaced and migrant children and adolescents in focus countries.</p><p>• Support mapping and analysis of barriers and enablers affecting access, retention, progression, certification, and educational participation for displaced and migrant children and adolescents in focus countries.</p><p><br></p><p>- Contribute to development of country profiles and thematic analyses on refugee inclusion, learning continuity, and alternative education pathways.</p><p>• Support development of templates, briefing notes and other documents on refugee inclusion, learning continuity, and alternative education pathways.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Age</p><p>18 - 80</p><p>Required experience</p><p><br></p><p>1 month</p><p>Nationality</p><p>Candidate must be a national, legal resident or hold refugee status in the country of assignment.</p><p><br></p><p>Assignment requirements</p><p>Relevant experience</p><p><br></p><p>1 year</p><p>Languages</p><p>English, Level: Fluent, Required</p><p>Arabic, Level: Fluent, Required</p><p>French, Level: Fair, Desirable</p><p>Required education level</p><p>Secondary education</p><p>Competencies and values</p><p>• Adaptability and Flexibility</p><p>• Commitment and Motivation</p><p>• Commitment to Continuous Learning</p><p>• Professionalism</p><p>• Working in Teams</p><p>Skills and experience</p><p>At least 1 year demonstrated experience as a volunteer or in community engagement.</p><p>• Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations.</p><p>• Self-motivation and ability to adapt professionally in a challenging environment and work effectively in a multicultural team of international and national personnel</p><p>• Proficient digital skills to deliver the assignment, including proficiency in Microsoft Office applications (Excel, Word, among others), email, and internet.</p><p>• Demonstrate UNICEF’s values of Care, Respect, Integrity, Trust, Accountability and Sustainability (CRITAS).</p><p><br></p><p>Remarks:</p><p>Eligibility criteria include:</p><p>• Young people aged 20-32</p><p>• Refugees, asylum seekers, Internally Displaced Persons (IDPs) and migrants</p><p>• In their motivation statement, applicants can demonstrate they face learning to earning barriers</p><p>• Female candidates are strongly encouraged to apply</p><p>• Hosting offices are encouraged to ensure application processes are accessible to youth on the move with disabilities</p><p><br></p></div>
Senior Client Success & Operations Specialist
Expected Salary: JOD 1000.00 - 1500.00
Customer Service
Virtustaff
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>VirtuStaff is seeking a highly organized and client-focused Senior Client Success & Operations Specialist to join its Jordan-based pre-launch team and help establish the company’s service-delivery operations ahead of launch.</p><p>The successful candidate will support the full client journey after the commercial handover, including onboarding, agent activation, service monitoring, client communication, Day-15 and monthly reviews, incident coordination, replacement follow-up and client-retention activities. The specialist will act as the main day-to-day operational contact for active clients and coordinate closely with Sales, HR, Technical Support and Management to ensure that clients receive a reliable and well-managed service.</p><p><br></p><p>The role will also support VirtuStaff’s training ecosystem by identifying training needs, researching and evaluating training providers, coordinating course launches and monitoring whether training improves agent readiness, performance and client satisfaction. This is a hands-on individual-contributor position with significant operational ownership, but no direct team-management responsibility during the initial phase.</p><p>The original role covers the client journey after sale as well as training-provider and course coordination, while specialist execution remains with the relevant internal or third-party teams.</p><p><br></p><p><b>Key Responsibilities<span></span></b></p><ul><li>Review sales handovers and confirm that all client, role, billing and operational information is complete.</li><li>Coordinate client onboarding, kickoff meetings and activation plans.</li><li>Confirm client readiness, system access, working hours, supervision and communication requirements.</li><li>Act as the primary day-to-day operational contact for active clients.</li><li>Maintain a clear health status for each client account and assigned agent.</li><li>Conduct documented Day-15 reviews and monthly service reviews.</li><li>Monitor client satisfaction, service quality, attendance concerns and performance risks.</li><li>Coordinate operational incidents with HR, Technical Support, Sales and Management.</li><li>Keep clients informed during service issues using confirmed and accurate information.</li><li>Coordinate corrective-action, additional-training and replacement processes.</li><li>Follow up on replacement cases and ensure client requirements are properly documented.</li><li>Identify clients at risk of cancellation and support service-recovery plans.</li><li>Track client and seat retention, service issues, replacement reasons and recurring concerns.</li><li>Identify potential account-expansion opportunities and refer them to the Sales team.</li><li>Maintain SOPs, checklists, client records, incident logs and operational dashboards.</li><li>Identify training needs based on client feedback, quality concerns, candidate weaknesses and role requirements.</li><li>Research universities, institutes, trainers, online platforms and other potential training providers.</li><li>Compare training providers based on quality, relevance, credibility, language, assessments, certification, rights and cost.</li><li>Coordinate course structure, platform setup, testing, launch and learner access.</li><li>Monitor enrolment, completion, pass rates, learner feedback and training effectiveness.</li><li>Prepare recommendations regarding course providers, costs, pricing and commercial models for Management approval.</li><li>Coordinate with Marketing, Technical Support, Design and external providers when launching training programmes.</li><li>Prepare weekly and monthly reports covering client health, incidents, retention, onboarding and training activity.</li></ul><p>The role is intended to coordinate client onboarding, account health, service recovery, replacements and retention while also supporting the training catalogue and provider network.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Three to five years of experience in client success, operations, service delivery, account management, BPO, outsourcing, staffing, SaaS implementation or a similar service environment.</li><li>Proven experience supporting B2B clients after the sale.</li><li>Experience coordinating client onboarding, service reviews and operational follow-up.</li><li>Strong client communication and relationship-management skills.</li><li>Ability to manage complaints, incidents and service-recovery situations calmly and professionally.</li><li>Strong organizational, documentation and follow-up skills.</li><li>Ability to create and maintain practical SOPs, checklists, workflows and reports.</li><li>Experience using CRM, ticketing, project-management, attendance or workforce-management systems.</li><li>Understanding of client satisfaction, account health, retention and churn.</li><li>Ability to analyze operational information and identify recurring issues.</li><li>Experience coordinating training programmes, training providers, online courses or LMS platforms is strongly preferred.</li><li>Ability to evaluate training quality, relevance and commercial suitability.</li><li>Experience comparing supplier proposals and negotiating costs is an advantage.</li><li>Strong Arabic and English business communication.</li><li>Experience dealing with UAE or GCC clients is strongly preferred.</li><li>Ability to coordinate effectively across Jordan, Egypt and UAE teams.</li><li>Good commercial judgment and the ability to balance client satisfaction with operational feasibility.</li><li>Comfortable working in a fast-moving pre-launch environment.</li><li>Available to work full-time from the VirtuStaff office in Jordan.</li></ul><p><br></p><p>The original requirements emphasize client onboarding, retention, escalations, GCC communication, operational systems and training-provider coordination.</p><p><br></p><p><b>Preferred Background</b></p><p>Candidates with experience in one or more of the following areas will be preferred:</p><ul><li>SaaS or technology platforms.</li><li>Outsourcing or BPO.</li><li>Recruitment or staffing operations.</li><li>Customer success or account management.</li><li>Workforce management.</li><li>Learning and development.</li><li>LMS or online-training operations.</li><li>Client onboarding and implementation.</li><li>Quality assurance or service delivery.</li></ul><p><br></p></div>
Virtustaff
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>VirtuStaff is seeking a hands-on Full-Stack Software Engineer to join its Jordan-based pre-launch team and progressively bring the development and technical management of its SaaS platform in-house.</p><p>The successful candidate will initially work closely with VirtuStaff’s third-party technical team to complete a structured handover of the existing codebase, architecture, database, cloud environment, integrations and release processes. The engineer will gradually assume responsibility for resolving software defects, modifying workflows, developing new features, managing integrations, supporting releases and maintaining the platform’s day-to-day technical performance.</p><p>The role also includes supporting and improving VirtuStaff’s AI-enabled features, including candidate screening, profile analysis, candidate-to-role matching and workflow automation. These are practical product-level AI functions rather than advanced artificial-intelligence research. The engineer should be comfortable integrating AI services, managing prompts and structured outputs, troubleshooting AI-related workflows and working with external AI APIs or models.</p><p>The engineer will contribute across VirtuStaff’s candidate, client, HR, attendance, training, CRM and administrative systems while collaborating with the Founders, Operations, HR, Sales, Marketing and external technical partners.</p><p><br></p><p><b>Key Responsibilities</b></p><ul><li>Complete a structured handover from the existing third-party development team.</li><li>Understand and document the platform’s front end, back end, database, architecture, infrastructure and integrations.</li><li>Develop, test and release new platform features.</li><li>Modify existing candidate, client, HR, attendance, training and administrative workflows.</li><li>Diagnose and directly fix front-end, back-end, API, integration and database-related defects.</li><li>Gradually assume responsibility for routine platform development and maintenance.</li><li>Maintain and enhance AI-enabled candidate screening and matching workflows.</li><li>Integrate external AI APIs, language models or approved AI services into the platform.</li><li>Configure and improve prompts, structured outputs, validation rules and AI workflow logic.</li><li>Investigate inaccurate, missing, delayed or inconsistent AI-screening and matching results.</li><li>Work with HR and Management to translate approved candidate-matching rules into technical workflows.</li><li>Monitor AI-service errors, response quality, usage and integration performance.</li><li>Maintain safeguards so AI recommendations do not automatically replace approved human decisions.</li><li>Build and maintain CRM, email, analytics, payment, notification and third-party integrations.</li><li>Review application logs, browser errors, API responses and database records.</li><li>Maintain source code using Git, appropriate branching, version control and release documentation.</li><li>Support cloud environments, deployments, monitoring, backups and technical configuration.</li><li>Conduct UAT, regression testing, code reviews and post-release checks.</li><li>Apply appropriate authentication, permissions, privacy and data-security controls.</li><li>Maintain technical documentation, system diagrams and deployment instructions.</li><li>Coordinate with external developers when additional expertise or capacity is required.</li><li>Recommend improvements to platform security, reliability, performance and scalability.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Three to six years of professional full-stack software-development experience.</li><li>Experience developing and maintaining production web applications.</li><li>Strong front-end and back-end programming capability.</li><li>Experience working with relational databases and SQL.</li><li>Strong API, webhook and third-party integration experience.</li><li>Experience using Git, repositories, branches, pull requests and release processes.</li><li>Strong browser, server, database and integration debugging ability.</li><li>Familiarity with cloud hosting, deployment environments, monitoring and application logs.</li><li>Experience taking over or maintaining an existing codebase developed by another team.</li><li>Understanding of authentication, user roles, permissions, MFA and secure data handling.</li><li>Experience conducting UAT, regression testing and post-release verification.</li><li>Ability to translate business requirements into technical solutions.</li><li>Ability to write clean, maintainable and documented code.</li><li>Strong analytical and problem-solving ability.</li><li>Strong English communication; Arabic is strongly preferred.</li><li>Ability to work full-time from VirtuStaff’s Jordan office.</li></ul><p><br></p><p><b>AI-Related Experience</b></p><p>The candidate should also have at least some experience with:</p><ul><li>Integrating AI or large-language-model APIs into web applications.</li><li>Working with tools or services such as OpenAI, Azure OpenAI, Google AI, AWS AI services or equivalent platforms.</li><li>Sending application data to an AI service and processing structured responses.</li><li>Prompt configuration and prompt-version management.</li><li>JSON-based AI outputs and response validation.</li><li>AI-assisted classification, scoring, matching or recommendation workflows.</li><li>Handling AI errors, timeouts, incomplete responses and inconsistent results.</li><li>Protecting personal or confidential data when working with AI services.</li><li>Combining AI recommendations with human review and business rules.</li></ul><p><br></p><p><b>Preferred but Not Mandatory</b></p><ul><li>Experience with recruitment technology, HR platforms, marketplaces or applicant-tracking systems.</li><li>Experience developing candidate-matching, recommendation or ranking features.</li><li>Familiarity with embeddings, semantic search or vector databases.</li><li>Experience with automated testing, CI/CD and cloud security.</li><li>Basic knowledge of Python for AI-service integrations or data processing.</li><li>Experience with AI monitoring, evaluation or prompt testing.</li></ul><p><br></p></div>