Ship Mechanic Jobs
227 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><strong><u>JOB PURPOSE</u></strong><br><span>The courier is responsible for sorting, delivering and picking up all inbound and outbound shipments within the service area designated by the company as per prescribed quality levels of service to our customers.</span><br><br><p><strong><u>PRINCIPAL ACCOUNTABILITIES</u></strong></p><br><br><br><br><p><span><span>1.</span></span><span>Ensure that all deliveries for each cycle are completed in a timely and professional manner as per DHL standards,</span></p><br><br><br><p><span><span>2.</span></span><span>Ensure that all shipment scanning and system requirements are completed as per standards, download of data is completed promptly to ensure 100% accurate and timely data to the network.</span></p><br><br><br><p><span><span>3.</span></span><span>Ensure that all-necessary paperwork for shipments associated with pick ups and deliveries is fully completed to DHL standards before the freight is sent to re-weigh to ensure perfect shipments.</span></p><br><br><br><p><span><span>4.</span></span><span>Maintain a proactive approach towards security of freight, facility and personnel and suggest smarter work practices that will ensure that through teamwork the staffmeet all KPI standards and our customers are continually provided enhanced services.</span></p><br><br><br><p><span><span>5.</span></span><span>Ensure a high level of rapport and communication is maintained with both internal and external customers while promoting DHL’s professional image.</span></p><br><br><br><p><span><span>6.</span></span><span>Promote and sell value added services like TDD, Import Express, Insurance and participate actively in the Sales lead incentive programme thus helping towards company revenue.</span></p><br><br><br><p><span><span>7.</span></span><span>Communicate with despatch professionally and as per time deadlines indicated to ensure that all pick ups and requests are actioned as per commitment to our customers.</span></p><br><br><br><p><span><span>8.</span></span><span>Ensure that the vehicle is clean and tidy at all times thereby portraying the image of a market leader and drive carefully and safely adhering to the traffic regulations of the country and ensuring safety of both self and others on the road.</span></p><br><br><br><p><span><span>9.</span></span><span>Comply with the ground operation ISO procedures as outlined in the manual and safe working practices both within and outside the workplace.</span></p><br><br><br><p><span><span>10.</span></span><span>Adhere to work timings, policies and procedures of the company, housekeeping guidelines and ensure that self is well groomed as per DHL dress code at all times.</span></p><br><br><br><p><strong><u>NATURE AND SCOPE</u></strong></p><br><br><br><p><strong><span><span>a)</span></span></strong><strong><span>Context</span></strong></p><br><br><br><p><span>The courier represents DHL to our customers on a day-to-day basis, hence the service extended and relationship developed with our customers strengthens the business relationship.</span></p><br><br><br><p><strong><span><span>b)</span></span></strong><strong><span>Reporting Relationships</span></strong></p><br><br><br><p><span>Reports to the team leader.</span></p><br><br><br><p><strong><span><span>c)</span></span></strong><strong><span>Contacts</span></strong></p><br><br><br><span>Internal</span><p><span><span>§</span></span><span>Service</span><span>Center</span><span>Managers</span></p><br><br><p><span><span>§</span></span><span>CS Supervisors and team leaders</span></p><br><br><p><span><span>§</span></span><span>CS staff</span></p><br><br><p><span><span>§</span></span><span>Despatch</span></p><br><br><p><span><span>§</span></span><span>Sales</span></p><br><br><p><span><span>§</span></span><span>Land operations</span></p><br><br><p><span><span>§</span></span><span>THP agents</span></p><br><br><p><span><span>§</span></span><span>Senior couriers</span></p><br><br><p><span><span>§</span></span><span>Services trainer</span></p><br><br><br><span>External</span><p><span><span>§</span></span><span>Customers</span></p><br><br><br><p><strong><span><span>d)</span></span></strong><strong><span>Problem Solving</span></strong></p><br><br><br><p><span><span>§</span></span><span>Manage the day to day issues and queries of customers in one’s own route.</span></p><br><br><br><p><strong><span><span>e)</span></span></strong><strong><span>Decision Making</span></strong></p><br><br><br><p><span><span>§</span></span><span>Can take decisions on individual run in terms of scheduling work load to ensure deadlines and standards are met.</span></p><br><br><br><p><strong><span><span>f)</span></span></strong><strong><span>Planning and Organisation</span></strong></p><br><br><br><p><span><span>§</span></span><span>Organise their route to ensure that all deliveries, pickups, data download and paperwork are 100% completed as per standards.</span></p><br><br><p><span><span>§</span></span><span>Plan a course of action to ensure that individual targets on sales leads are met.</span></p><br><br><br><p><strong><span><span>g)</span></span></strong><strong><span>Job Challenge</span></strong></p><br><br><br><p><span><span>§</span></span><span>Strive to meet pick up and delivery deadlines even on busy days without comprising on service to customers and completion of internal procedures, such as scanning, loading of data, courier de-brief, etc.</span></p><br><br><br><p><strong><u>KNOWLEDGE, SKILLS AND EXPERIENCE</u></strong></p><br><br><br><br><span>§</span><span>Prior experience in a service industry preferable</span><br><span>§</span><span>Excellent verbal and written English communication skills</span><br><span>§</span><span>Good planning & organising skills</span><br><span>·</span><span>Demonstrates high level of commitment, energy and resilience.</span><span>·</span><span>Passion for delighting customers.</span><br><span>·</span><span>Committed to delivering quality results and exceeding expectations.</span><br><span>§</span><span>Good attention for detail</span><br><span>§</span><span>Good at building relationships and interpersonal skills</span><br><span>§</span><span>Team player</span><br><span>§</span><span>Self motivated and able to work pressure and time deadlines</span><br><span>§</span><span>Adheres to company policies and procedures</span><span>§</span><span>Have a valid and clean UAE driving licence</span><br> <br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Head of Marketing — US Market Company: Crystalia Glass Contract: B2B Format: Remote Market: US Working hours: 8:30 AM–5:00 PM New York time, with at least 6 hours of daily overlap Media budget: $200K+/month Crystalia Glass is a US manufacturer and installer of premium architectural glass systems for residential and commercial interiors , including glass partitions, sliding glass walls, and steel- and aluminum-framed systems.<br> We are looking for a Head of Marketing to own and develop our US marketing function across brand, growth, performance, analytics, and team leadership.<br> Core Requirements 7+ years of marketing experience , including 3+ years leading a full marketing function with ownership of strategy, budget, team, and results.<br> Direct experience owning marketing for the US market , with responsibility for customer acquisition, demand generation, and brand growth.<br> Experience marketing the same product or brand to both B2B and B2C audiences simultaneously — with distinct positioning, customer journeys, acquisition strategies, and funnels for each audience.<br> Experience in a relevant or closely related industry — ideally construction, building materials, architecture and interior products, custom furniture, home improvement, premium home products , or another comparable high-consideration category.<br> Experience managing significant paid media budgets — ideally $1.<br>5M+ annually — with the ability to discuss actual spend, channel allocation, and resulting business performance.<br> Strong full-funnel analytics experience, including attribution, CAC, ROMI, conversion rates, channel economics, and analysis through to closed revenue.<br> Strong experience with CRM systems , including pipeline structure, workflows, lead qualification, reporting, and funnel analysis.<br> We currently use HubSpot, but experience with other advanced CRM platforms is absolutely fine.<br> Experience leading distributed marketing teams of 8+ people , including specialists, contractors, and agencies.<br> Proven marketing and growth results supported by specific numbers and business outcomes .<br> English C1+ , with strong written English for US-facing communication, messaging, and creative review.<br> What You'll OwnBrand & Market Position Define and strengthen Crystalia's positioning in the US premium market Build consistent messaging and brand standards across channels and customer touchpoints Develop a visual production pipeline for completed projects — photography, video, and portfolio content Build PR and media presence in architecture, interior design, construction, and relevant lifestyle publications Develop partnerships with architects, interior designers, contractors, and other trade professionals Growth & Performance Own marketing-sourced growth across both B2B and B2C Manage and allocate a $200K+ monthly media budget Lead strategy across paid search, paid social, SEO, content, CRM, and other acquisition channels Make channel and budget decisions based on closed revenue and unit economics , not lead volume alone Improve qualified demand, conversion, CAC, ROMI, and overall marketing efficiency Analytics & Funnel Build visibility from first touch through closed revenue Develop attribution and channel-level unit economics Track and use CAC, ROMI, conversion rates, close rates, average deal value, and sales-cycle length Analyze lost opportunities, objections, CRM data, and customer conversations to improve positioning and campaigns Build concise executive reporting focused on metrics that drive decisions Sales Partnership You will work with Sales leadership as a peer partner , not as the manager of the Sales organization.<br> Together, Marketing and Sales will: Define and review lead qualification criteria Analyze lead quality, conversion, and revenue by source Review funnel performance and lost-deal reasons Improve the handoff and customer journey between Marketing and Sales Marketing owns funnel analysis through closed revenue; Sales leadership owns sales targets, processes, and people.<br> Team & Operations You will lead a distributed marketing team across B2B and B2C marketing, SEO, PPC, Paid Social, SMM, Community, Design, and CRM .<br> You will: Assess and develop the existing team structure Strengthen brand and analytics capabilities Hire and manage specialists, contractors, and agencies Establish clear ownership, processes, quality standards, and accountability Build systems that can scale with the business Digital & E-commerce Our new website is currently in development and will introduce e-commerce elements, including customer accounts and online purchasing for selected products.<br> E-commerce is not our primary business model, but experience with digital customer journeys, online conversion, and e-commerce mechanics will be valuable.<br> Strong Advantages Premium or luxury product experience Architecture, construction, building materials, interiors, custom furniture, or home improvement background Experience with architect, designer, contractor, or other specifier channels Experience building a brand function from the ground up PR and media relations in architecture, design, construction, or lifestyle Showroom, trade show, or physical retail marketing New product launches in established markets Practical use of AI in marketing workflows for analysis, research, content production, and automation What Success Looks Like Build Crystalia into a stronger and more recognizable premium brand in the US architectural glass market , while creating a marketing system that produces predictable and profitable revenue growth.<br> Success means stronger qualified demand across B2B and B2C, clear attribution from first touch to revenue, smarter budget allocation, strong alignment with Sales, and a marketing organization that can scale with the business.<br></span> </div>
<p><h4>Benefits:</h4>
<p><strong>401(k)</strong><br>
Health insurance<br>
Paid time off<br>
401(k) matching<br>
Dental insurance</p>
<p>This company is an equal opportunity employer. Full-time employees qualify for additional benefits like medical and dental insurance, paid time off (i.e. vacation), and retirement savings options.</p>
<h4>Essential duties and responsibilities</h4>
<p><strong>Strategic execution:</strong> Communicate and execute MTI strategic goals and objectives.</p>
<p><strong>Technical & operational leadership:</strong> Provide technical and operational leadership across engineering, production, quality, and business development. Act as the primary technical authority for the company's thermal spray applications and component dimensional restoration, ensuring all work is technically sound, properly planned, and executed efficiently in accordance with company standards and customer requirements.</p>
<p><strong>Project & group coordination:</strong> Coordinate and direct projects, plan technical activities, and ensure successful execution of work and programs. Engage with other IBC Group technical and support staff as needed.</p>
<p><strong>Commercial & RFQ evaluation:</strong> Review incoming work including RFQs, contract requirements, and customer requests to ensure proper technical fit, scope, accurate industrial job costing/pricing for variable repair geometries, and scheduling before acceptance. Manage customer portals and interact directly with customers as needed.</p>
<p><strong>Relationship management:</strong> Interact and build ongoing relationships with MTI, IBC Group customers, sponsors, and community partners.</p>
<p><strong>Production alignment:</strong> Participate in production and planning meetings to communicate priorities, schedules, and expectations, ensuring alignment between technical requirements and daily operations.</p>
<p><strong>Financial accountability:</strong> Monitor financial performance including P&L, job profitability, backlog, and pipeline to ensure the business operates in a highly profitable, sustainable, and commercially independent manner.</p>
<p><strong>Budgeting & planning:</strong> Assist in preparing budgets, forecasts, bids, contracts, and proposals, and make recommendations regarding staffing, equipment, and operational needs based on business conditions.</p>
<p><strong>CapEx ownership:</strong> Recommend and support procurement of capital equipment and technical resources, subject to company approval authority, budget limits, and applicable purchasing policies.</p>
<p><strong>Technical & methodological oversight:</strong> Review technical work, reports, and methodologies to ensure accuracy, compliance, and sound engineering practices. Provide technical guidance on production, engineering, and R&D activities as required.</p>
<p><strong>Knowledge codification & SOPs:</strong> Lead the extraction and transition of historical technical knowledge into codified manufacturing routes, job routers, and robust Standard Operating Procedures (SOPs) to ensure repeatable shop-floor quality.</p>
<p><strong>Subsurface & finishing operations:</strong> Oversee associated mechanical manufacturing and finishing operations critical to component repair, including pre-machining inspection, chemical stripping, masking, grit blasting, and precision post-coat grinding/machining to tight dimensional blueprint tolerances.</p>
<p><strong>Team development:</strong> Assist in hiring, training, mentoring, timecard oversight, performance reviews, and corrective actions of team members, helping to ensure personnel follow procedures, policies, and performance expectations.</p>
<p><strong>Executive reporting:</strong> Meet regularly with executive management to review performance, current contracts, risks, and future opportunities.</p>
<p><strong>Administration & recordkeeping:</strong> Perform administrative duties as required, including approving expenditures, reviewing reports, monitoring project activity, and ensuring proper documentation and recordkeeping.</p>
<p><strong>Quality & compliance audits:</strong> Follow and enforce all applicable ISO9001, AS9100, internal quality policies, OSHA safety regulations, and company safety policies. Ensure the facility and production team operate in constant compliance and are prepared for customer-specific or industry-specific technical audits.</p>
<p><strong>Leadership support:</strong> Complete additional tasks or projects as assigned by company leadership.</p>
<h4>Job requirements</h4>
<p><strong>Citizenship status:</strong> Must be legally authorized to work in the United States without employer sponsorship. Due to potential access to export-controlled technical data, candidate must qualify as a U.S. person as defined under applicable export control laws, including ITAR/EAR, or otherwise be authorized to access such data under applicable law.</p>
<p><strong>Education:</strong> Must have a bachelor's degree in materials science, metallurgy, mechanical engineering, mechanical engineering technology, or industrial engineering.</p>
<p><strong>Operations experience:</strong> Must have 5-10 years of relevant operations management experience, preferably overseeing an autonomous business unit or standalone profit center. Experience with thermal spray and manual machining in a production environment is preferred.</p>
<p><strong>Project management:</strong> Must have a minimum of 5-10 years of direct project management experience.</p>
<p><strong>Leadership & communication:</strong> Must have demonstrated leadership experience and excellent communication skills.</p>
<p><strong>Analytical capabilities:</strong> Must be detail-oriented to understand complex systems, as well as capable of utilizing advanced mathematics for process and coating parameter development.</p>
<p><strong>CAD competency:</strong> SolidWorks or equivalent 3-D modeling software experience is required.</p>
<p><strong>Software proficiency:</strong> Must have a strong knowledge of the Microsoft Suite of products (Office, Access, Word, Excel, Outlook, etc.).</p>
<p><strong>Reporting:</strong> Must have the proven ability to write professional-level, highly technical reports.</p>
<p><strong>Advanced work:</strong> Previous experience in industrial R&D and/or government contract work is preferred.</p>
<p><strong>Thermal spray expertise:</strong> Minimum 5-10 years of hands-on or supervisory experience specifically within thermal spray coating technologies (including HVOF, plasma spray, flame spray, and arc spray) and industrial component salvage/repair operations is highly desirable.</p>
<p><strong>Machining & metrology knowledge:</strong> Demonstrated familiarity with precision conventional/CNC machining, industrial metrology instruments, and cylindrical/surface grinding techniques required to finish hard thermal spray surfaces.</p>
<p><strong>Regulated data handling:</strong> Familiarity with ITAR/EAR compliance protocols and the secure management of controlled technical data packages.</p>
<p><strong>Pre-employment screening:</strong> All employment at IBC is conditional upon successful results from background and drug testing.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b><span>About the Job <span> </span></span></b></p>
<p><span>The Cargo Commercial Senior Officer supports the daily cargo booking and sales activities by coordinating shipment reservations, assisting customers and freight agents, and maintaining accurate booking records. The role supports cargo capacity utilization, follows up on customer inquiries, and contributes to delivering reliable cargo services.<b></b></span></p>
<p><b><span>Main Duties </span></b></p>
<p><span><span>·<span> </span></span></span><span>Receive and process cargo booking requests and inquiries from agents, including airway bill details, weight, number of parcels, dimensions, destination, delivery date, and commodity details, after confirming aircraft capacity availability and updating all required information in the cargo system. </span></p>
<p><span><span>·<span> </span></span></span><span>Handle customer calls and process valuable shipment bookings, ensuring accurate data entry into the cargo system and confirming reservations based on available flight capacity. </span></p>
<p><span><span>·<span> </span></span></span><span>Communicate available cargo capacity on freighter and passenger aircraft to agents, outstations, and handling agents for sales opportunities. </span></p>
<p><span><span>·<span> </span></span></span><span>Coordinate and manage offloaded cargo arrangements by securing the earliest available flights and notifying concerned parties through email with offloading reasons and forwarding details. </span></p>
<p><span><span>·<span> </span></span></span><span>Support achieving cargo sales revenue targets and annual commercial objectives. </span></p>
<p><span><span>·<span> </span></span></span><span>Maintain regular communication and follow-up with agents, freight forwarders, potential customers, and cargo outstations through calls and sales activities. </span></p>
<p><span><span>·<span> </span></span></span><span>Monitor cargo volumes on incoming flights and support initiatives to improve sales performance on low-volume routes. </span></p>
<p><span><span>·<span> </span></span></span><span>Coordinate with cargo handling outstations and maintain daily communication with Royal Jordanian suppliers. </span></p>
<p><span><span>·<span> </span></span></span><span>Support mail and courier sales activities while ensuring on-time performance. </span></p>
<p><span><span>·<span> </span></span></span><span>Monitor market trends and competitors' services to support improving Royal Jordanian cargo services and increasing sales opportunities. </span></p>
<p><span><span>·<span> </span></span></span><span>Identify potential markets and business opportunities to enhance cargo sales channels.</span></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p ><span><span>·<span> </span></span></span><span>Proficiency in English language.</span></p>
<p ><span><span>·<span> </span></span></span><span>Strong communication and interpersonal skills. </span></p>
<p ><span><span>·<span> </span></span></span><span>Customer Service skills.</span></p>
<p ><span><span>·<span> </span></span></span><span>Safety and security consciousness.</span></p>
<p ><span><span>·<span> </span></span></span><span>Good organizational and time management skills </span></p>
<p ><span><span>·<span> </span></span></span><span>Proficiency in Microsoft Office.</span></p>
<p ><span><span>·<span> </span></span></span><span>Teamwork and ability to work under pressure.</span></p></div>
<p><h4>About the company<\/h4>\n<p>Metal Technology of Indiana, Inc. (MTI) is an industrial solutions provider specializing in advanced metal coatings, component repair, and performance engineering. We partner with manufacturers to extend the life of critical equipment, improve performance, and solve challenges related to wear, corrosion, and durability. Our capabilities include a wide range of thermal spray and performance coating technologies, supported by metallurgical expertise to ensure solutions meet demanding specifications. From restoring worn components to enhancing new parts, our work helps customers reduce downtime and improve reliability across a variety of industries. MTI operates as an independent business unit focused on leveraging advanced surface engineering solutions under the IBC Group umbrella.<\/p>\n<p>MTI is an equal opportunity employer. Full-time employees qualify for additional benefits like medical, vision, and dental insurance, paid time off (i.e., vacation), and retirement savings options.<\/p>\n\n<h4>Essential duties and responsibilities<\/h4>\n<ul>\n<li><strong>Strategic execution:<\/strong> Communicate and execute MTI strategic goals and objectives.<\/li>\n<li><strong>Technical & operational leadership:<\/strong> Provide technical and operational leadership across engineering, production, quality, and business development. Act as the primary technical authority for the company's thermal spray applications and component dimensional restoration, ensuring all work is technically sound, properly planned, and executed efficiently in accordance with company standards and customer requirements.<\/li>\n<li><strong>Project & group coordination:<\/strong> Coordinate and direct projects, plan technical activities, and ensure successful execution of work and programs. Engage with other IBC Group technical and support staff as needed.<\/li>\n<li><strong>Commercial & RFQ evaluation:<\/strong> Review incoming work including RFQs, contract requirements, and customer requests to ensure proper technical fit, scope, accurate industrial job costing\/pricing for variable repair geometries, and scheduling before acceptance. Manage customer portals and interact directly with customers as needed.<\/li>\n<li><strong>Relationship management:<\/strong> Interact and build ongoing relationships with MTI, IBC Group customers, sponsors, and community partners.<\/li>\n<li><strong>Production alignment:<\/strong> Participate in production and planning meetings to communicate priorities, schedules, and expectations, ensuring alignment between technical requirements and daily operations.<\/li>\n<li><strong>Financial accountability:<\/strong> Monitor financial performance including P&L, job profitability, backlog, and pipeline to ensure the business operates in a highly profitable, sustainable, and commercially independent manner.<\/li>\n<li><strong>Budgeting & planning:<\/strong> Assist in preparing budgets, forecasts, bids, contracts, and proposals, and make recommendations regarding staffing, equipment, and operational needs based on business conditions.<\/li>\n<li><strong>CapEx ownership:<\/strong> Recommend and support procurement of capital equipment and technical resources, subject to company approval authority, budget limits, and applicable purchasing policies.<\/li>\n<li><strong>Technical & methodological oversight:<\/strong> Review technical work, reports, and methodologies to ensure accuracy, compliance, and sound engineering practices. Provide technical guidance on production, engineering, and R&D activities as required.<\/li>\n<li><strong>Knowledge codification & SOPs:<\/strong> Lead the extraction and transition of historical technical knowledge into codified manufacturing routes, job routers, and robust standard operating procedures (SOPs) to ensure repeatable shop-floor quality.<\/li>\n<li><strong>Subsurface & finishing operations:<\/strong> Oversee associated mechanical manufacturing and finishing operations critical to component repair, including pre-machining inspection, chemical stripping, masking, grit blasting, and precision post-coat grinding\/machining to tight dimensional blueprint tolerances.<\/li>\n<li><strong>Team development:<\/strong> Assist in hiring, training, mentoring, timecard oversight, performance reviews, and corrective actions of team members, helping to ensure personnel follow procedures, policies, and performance expectations.<\/li>\n<li><strong>Executive reporting:<\/strong> Meet regularly with executive management to review performance, current contracts, risks, and future opportunities.<\/li>\n<li><strong>Administration & recordkeeping:<\/strong> Perform administrative duties as required, including approving expenditures, reviewing reports, monitoring project activity, and ensuring proper documentation and recordkeeping.<\/li>\n<li><strong>Quality & compliance audits:<\/strong> Follow and enforce all applicable ISO9001, AS9100, internal quality policies, OSHA safety regulations, and company safety policies. Ensure the facility and production team operate in constant compliance and are prepared for customer-specific or industry-specific technical audits.<\/li>\n<li><strong>Leadership support:<\/strong> Complete additional tasks or projects as assigned by company leadership.<\/li>\n<\/ul>\n\n<h4>Job requirements<\/h4>\n<ul>\n<li><strong>Citizenship status:<\/strong> Must be legally authorized to work in the United States without employer sponsorship. Due to potential access to export-controlled technical data, candidate must qualify as a \"U.S. person\" as defined under applicable export control laws, including ITAR\/EAR, or otherwise be authorized to access such data under applicable law.<\/li>\n<li><strong>Education:<\/strong> Must have a bachelor's degree in materials science, metallurgy, mechanical engineering, mechanical engineering technology, or industrial engineering.<\/li>\n<li><strong>Thermal spray expertise:<\/strong> Minimum 5\u201310 years of hands-on or supervisory experience specifically within thermal spray coating technologies (including HVOF, plasma spray, flame spray, and arc spray) and industrial component salvage\/repair operations is highly desirable.<\/li>\n<li><strong>Operations experience:<\/strong> Must have 5\u201310 years of relevant operations management experience, preferably overseeing an autonomous business unit or standalone profit center. Experience with thermal spray and manual machining in a production environment is a plus.<\/li>\n<li><strong>Project management:<\/strong> Must have a minimum of 5\u201310 years of direct project management experience.<\/li>\n<li><strong>Leadership & communication:<\/strong> Must have demonstrated leadership experience and excellent communication skills.<\/li>\n<li><strong>Analytical capabilities:<\/strong> Must be detail-oriented to understand complex systems, as well as capable of utilizing advanced mathematics for process and coating parameter development.<\/li>\n<li><strong>CAD competency:<\/strong> Solidworks or equivalent 3-D modeling software experience is required.<\/li>\n<li><strong>Software proficiency:<\/strong> Must have a strong knowledge of the Microsoft Suite of products (Office, Access, Word, Excel, Outlook, etc.).<\/li>\n<li><strong>Reporting:<\/strong> Must have the proven ability to write professional-level, highly technical reports.<\/li>\n<li><strong>Advanced work:<\/strong> Previous experience in industrial R&D and\/or government contract work is a plus.<\/li>\n<li><strong>Machining & metrology knowledge:<\/strong> Demonstrated familiarity with precision conventional\/CNC machining, industrial metrology instruments, and cylindrical\/surface grinding techniques required to finish hard thermal spray surfaces.<\/li>\n<li><strong>Regulated data handling:<\/strong> Familiarity with ITAR\/EAR compliance protocols and the secure management of controlled technical data packages.<\/li>\n<li><strong>Pre-employment screening:<\/strong> All employment at IBC is conditional upon successful results from background and drug testing.<\/li>\n<\/ul><\/p><p><\/p>
<p>Manage end-to-end purchasing activities, including reviewing requisitions, sourcing suppliers, comparing quotations, and issuing purchase orders. Coordinate with local and international suppliers to ensure competitive pricing, favorable terms, and timely delivery of materials. Manage international shipments, transportation arrangements, import documentation, and customs clearance processes. Monitor purchase orders and delivery schedules, proactively resolving supplier shortages, delays, and quality-related issues. Maintain accurate procurement, supplier, shipping, and delivery records while ensuring timely updates in the ERP system. Collaborate with Production, Warehouse, Finance, and other internal teams to align procurement activities with operational requirements. Build and maintain effective supplier relationships through strong negotiation, communication, planning, and follow-up.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Industrial Engineering, Supply Chain, Procurement, Logistics, Business Administration, or a related field. 3-5 years of experience in purchasing, procurement, and logistics, preferably within a manufacturing environment. Strong experience in international purchasing, import procurement, supplier management, and purchase order execution. Good knowledge of shipping, transportation, customs clearance procedures, and international logistics processes. Hands-on experience using ERP systems for purchasing, supplier, and delivery management. Strong negotiation, problem-solving, organizational, communication, and attention-to-detail skills. Fluent written and spoken English; procurement or supply chain certification is an advantage.</p>
<h2 class="h5">Job description</h2>
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<span>Purpose of the Job
<br></span><p><span><span><span>Retail Outlet Executive considers as Company ambassador as he/she must ensure the highest customer service standards, reinforce a positive customer relationship, and become the customer’s trusted advisor in accordance with Aramex values.</span></span></span></p><br><br>
<br>Job Description
<br><ul>
<li><span><span><span>Attend to all walk-in customers’ needs promptly.</span></span></span></li>
<li><span><span><span>Serve walk-in customers and provide full information and advice.</span></span></span></li>
<li><span><span><span>Manage and meet customer expectations.</span></span></span></li>
<li><span><span><span>Sustain high customer satisfactory service lever.</span></span></span></li>
<li><span><span><span>Provide excellent customer service for cash clients as per Aramex CS standards.</span></span></span></li>
<li><span><span><span>Sell cash shipments “Outbound”.</span></span></span></li>
<li><span><span><span>Attending to cash customers and fulfil their requirements, solve their problem, follow up their cases and update them.</span></span></span></li>
<li><span><span><span>Promote Aramex campaigns for customers.</span></span></span></li>
<li><span><span><span>Collaborate with the team of achieve the team objectives.</span></span></span></li>
<li><span><span><span>Facilitate the flow of information horizontally and vertically.</span></span></span></li>
<li><span><span><span>Ensure outlet customer satisfaction at all time.</span></span></span></li>
<li><span><span><span>Ensure timely resolution of customer complain to retain customers.</span></span></span></li>
</ul>
<br>Job Requirements - Experience and Education
<br><ul>
<li><span><span><span>Diploma or bachelor’s degree in business administration or a related field.</span></span></span></li>
<li><span><span><span>1-3 years of relevant working experience as driver, preferably in the logistics and shipping industry.</span></span></span></li>
</ul>
<br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>Interpersonal Skills<br>Customer Relationship Management<br>Communication Skills<br>Attention To Details<br>Customer Centric<br>Negotiation Skills<br>Collaborative Approach<br>Multitasking<br>Self-Awareness<br>
</div>
<p><b>Responsibilities<br></b><br>Identify commercial market opportunities and prospect and follow up with customers to develop and monitor the customer s portfolio.<br>Plan and conduct the commercial visit according to the commercial action plan and produce visit reports as required by management.<br>Sell products (Ocean, air & Ground) and services and advise customers on specific transport modalities to sell to customers the solution best fitted to their needs.<br>Upload visits feedback and market research information s on CRM system .<br>Receive customer s requests, qualify in priority, and process their requests in coordination with sales support and operation teams.<br>Constantly promote new services and value-added services to customers.<br>Help maintain market ID.<br>Create and follow up on customers complains.<br>Achieve sales targets as agreed with the sales manager.<br>Conduct field visits to target customer segments and prepare visit reports to be submitted to the direct manager timely.<br>Expanding the customer data base by maintaining existing customers and attracting new customers through regular communication reach via phone calls, emails or field visits.<br>Record the necessary data on the appropriate system in preparation for the operations team to complete processing of the shipment and issue invoice.<br>Follow up & Apply Department monthly, quarterly & yearly products, initiatives & tasks set my department manager / management</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications<br><br>Bachelor s degree in (BA/BSc)<br>3+ years sales related experience in international freight forwarding including Ocean, Land & Air Freight, for both import & Export.<br>Relevant job knowledge and experience.<br>Required Skills Business-to-Business (B2B) Customer Relationship Management (CRM) Negotiation and Selling Sales</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br></span><p>The role is responsible for collecting data, analyzing business processes, identifying business problems and coming up with solutions to improve the company’s processes.</p><br><br>
<br>Job Description
<br><p>Taking Ownership and Managing day to day CO Support Issues and ensuring smooth operation of the module.</p><br><br>
<p>Ensuring smooth month end closing activities with respect to SKF postings and updation of Assessment Cycles</p><br><br>
<p>Ensuring Data is maintained up to date in the system with regards to Validations/FAGL/OKB9/Fleet&Spot etc.</p><br><br>
<p>Enusring Quality system is updated with Production up to date.</p><br><br>
<p>Ensuring Mapping sheet and other files are updated in Shared server.</p><br><br>
<p>Support New Projects and Models across network</p><br><br>
<p>Enhancing the current validation rules with respect to Operations/G&A postings</p><br><br>
<p>Calculating Cost per Shipment across major Aramex Stations and provide better clarity on the cost drivers & products.</p><br><br>
<p>Support in Top Customer Profitability exercise</p><br><br>
<p>Contribute to successful project execution through effective planning, coordination, stakeholder management, and follow-up on key deliverables.</p><br><br>Job Requirements - Experience and Education
<br><ul>
<li>Bachelors degree in finance, business or any related field</li>
<li>Experience 0-3 years of experience in the same field</li>
<li>Detail oriented & Expert in Excel.</li>
<li>Team player</li>
<li>Good communication skills & Excellent Command in English</li>
<li>Preferable Experience in Sap</li>
</ul><br>Leadership Behaviors
<br>Building Outstanding Teams<br>Collaborate & break silos<br>Execution & Accountability<br>External focus<br>Growth mindset<br>Inclusion<br>Innovation<br>Setting a clear direction<br>Simplification<br>Skills
<br>Analytical Skills<br>Attention To Details<br>Communication Skills<br>Financial Acumen<br>Problem Solving<br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Title:</b></p><br><br>AFCAP V SWA Logistics: Alternate Site Manager (Secret Clearance)<br><br><p><b>Belong, Connect, Grow, with KBR!</b></p><br><br><br><p><b>Program Summary</b></p><br><br><p>KBR, through the AFCAP V Program, assists the U.S. Air Force by offering Southwest Asia Logistics Support (SWA Log). These services provide inventory management, property accountability, equipment movement, and logistics coordination for U.S. Air Force operations across multiple locations in Southwest Asia. Alongside SWA Logistics, KBR delivers Engineering Support, NTV Leasing, LAMS, Power Production, BOS-I, and a range of quality-of-life solutions that help sustain base operations.</p><br><br><br><p><b>Job Summary</b></p><br><br><p>The Alternate Site Manager supports the Site Manager in overseeing daily logistics support operations at the assigned location. In the absence of the Site Manager, the Alternate Site Manager has full authority to act on behalf of the Contractor regarding daily contract operations.</p><br><br><p>This position assists with personnel supervision, Government coordination, property accountability, equipment inventory, logistics documentation, quality control, safety, reporting, and the operation of the BEAR equipment yard. The Alternate Site Manager must be prepared to assume full management responsibility whenever the Site Manager is unavailable.</p><br><br><br><p><b>Roles and Responsibilities</b></p><br><br><ul><li>Assist the Site Manager with the daily management and execution of all task order requirements.</li><li>Assume full authority for daily contract operations when the Site Manager is unavailable.</li><li>Represent the Contractor during meetings, inspections, briefings, and coordination with Government representatives.</li><li>Supervise logistics personnel and ensure assigned work is completed safely, accurately, and on schedule.</li><li>Monitor staffing, employee attendance, work assignments, leave schedules, and operational coverage.</li><li>Assist with monthly inventories of BEAR equipment, MRSP kits, R-14 accountable property, R-15 consumable items, ADR assets, tools, and shop equipment.</li><li>Review inventory records for accuracy and ensure shipments, receipts, transfers, and disposition actions are properly recorded.</li><li>Assist with researching missing property and resolving inventory discrepancies.</li><li>Coordinate property movements, pickup and delivery appointments, equipment turn-ins, and transfers to DLA Disposition Services.</li><li>Review DD Form 1149 shipment documents, transfer requests, transportation movement requests, and supporting records.</li><li>Monitor suspense items, redistribution actions, deployed equipment listings, and open property transactions.</li><li>Ensure equipment yards and storage areas remain organized, secure, and compliant with applicable requirements.</li><li>Assist with quality-control inspections and the implementation of corrective actions.</li><li>Conduct safety briefings and ensure employees use required personal protective equipment.</li><li>Assist in preparing monthly reports, situation reports, meeting minutes, inventory reports, flash reports, and other required deliverables.</li><li>Maintain continuity files, electronic records, work documentation, and property accountability records.</li><li>Notify the Site Manager and appropriate Government representatives of incidents, operational risks, property discrepancies, or potential mission impacts.</li><li>Promote professional conduct, teamwork, accountability, and customer service.</li><li>Perform other duties assigned by the Site Manager or program leadership.</li></ul><br><p><b>Basic Qualifications</b></p><br><br><p>• U.S. National (USN) with an active Secret Security Clearance</p><br><br><p>• Minimum of 6 years of experience related to the management and performance requirements outlined in the PWS.</p><br><br><p>• Demonstrated experience managing logistics, supply, property accountability, warehouse, equipment, or base-support operations.</p><br><br><p>• Knowledge of Government property accountability, inventory management, equipment disposition, and logistics documentation.</p><br><br><p>• Previous AFCAP, Air Force, Department of Defense, War Reserve Materiel, or contingency logistics experience.</p><br><br><p>• Experience with BEAR equipment, MRSP inventories, R-14 and R-15 accountability reports, DLA Disposition Services, and DD Form 1149 documentation.</p><br><br><p>• Experience with barcode-based inventory systems, including WASP Asset Cloud or comparable systems.</p><br><br><p>• Forklift certification and previous material-handling experience.</p><br><br><p>• Prior experience in a supervisory or leadership role</p><br><br><br><br><br><p><b>KBR Benefits</b></p><br><br><p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.</p><br><br><br><br><br> </div>
<p>Oversee the day-to-day operations of the store and ensure smooth business activities.<br><br>Deliver excellent customer service by greeting customers, addressing inquiries, and resolving complaints in a professional and timely manner.<br><br>Monitor and analyze sales performance, identify trends, and implement actions to achieve sales and profitability targets.<br><br>Monitor top-selling products, identify stock gaps, and coordinate replenishment activities to maximize sales opportunities.<br><br>Manage inventory activities including receiving shipments, stock transfers, stock counts, damaged items, returns, and shrinkage control.<br><br>Ensure stock levels are maintained and orders are placed accurately to support business needs.<br><br>Maintain high visual merchandising standards and ensure the store's appearance reflects brand guidelines at all times.<br><br>Monitor the cleanliness and maintenance of sales areas, stockrooms, cash registers, and store facilities.<br><br>Prepare staff schedules based on business requirements, sales forecasts, and operational needs.<br><br>Set daily sales targets and communicate objectives clearly to the store team.<br><br>Recruit, train, coach, and motivate employees to ensure high levels of performance and engagement.<br><br>Conduct regular performance discussions and support employee development initiatives.<br><br>Manage store expenses and ensure operations remain within approved budgets.<br><br>Prepare and review reports related to sales, inventory, operational performance, and key business indicators.<br><br>Ensure compliance with company policies, operational procedures, and local regulations, including maintaining valid store licenses and employee documentation.<br><br>Monitor market trends, customer needs, and competitor activities and share insights with management.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in business administration, Retail Management, or a related field.<br><br>4-6 years of experience in retail operations or a similar role.<br><br>Minimum 2 years of experience in a managerial or supervisory position.<br><br>Proficiency in Microsoft Office applications.<br><br>Fluency in English; Arabic is an advantage.</p>
<p>The procurement associate manages procurement processes, negotiates with suppliers, and ensures timely delivery of goods. This role involves identifying crucial suppliers, bargaining for purchase agreements, and ensuring that all products and materials adhere to company standards. Creating purchasing orders and procuring goods and services. Preparing reports and maintaining accurate inventory and procurement records. Performing research, issue reports, and communicating with vendors and suppliers (select suppliers based on quality and price) to get the best deals for the company. Minting good working relationships with suppliers and supervising their activities: Monitor, evaluate and improve supplier performance, according to an appropriate Service Level Agreement, on a continuous basis. Negotiating prices with suppliers to get best deal: Purchasing assistant works directly with vendors to gather and negotiate price lists, compare vendor offers for shipping rates and material prices, and maintain vendor contract records. Reviewing all purchase-related documents (good receipt PO, PO and the invoices) for errors before it is sent to finance. Tracking the status of orders, and reporting any delivery issues to affected supervisors. Responding to emergency requests and expediting orders as needed. Check in shipments to ensure quality Approve invoices for payment Overseeing shipping schedules and maintaining purchase records Working with warehouse staff to compare deliveries with purchase orders to identify discrepancies Updating and maintaining records of all orders. Following up on delays or orders that have been rescheduled. Ensuring all stock is packaged appropriately and delivered to the correct location in a timely manner. Prepare cost analysis for new orders. Perform other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>A bachelor's degree in Industrial Engineering or a similar field. Excellent communication skills. Negotiation skills. Time management skills</p>
<p><strong>Marketing Project Coordinator — Part-Time, Remote (6-Month Contract)</strong></p><p>We are a US-based e-commerce company running two direct-to-consumer brands: a fine jewelry store and a Palestinian handmade ceramics store. </p><p>We're launching a 6-month content and marketing push and need a coordinator to keep it on schedule.<br>You will not be creating the marketing content — two marketers already do that. Your job is to make sure everything ships on time.</p><p> </p><p><strong>What you'll do</strong></p><ul><li>Own the master content and launch calendar across both brands</li><li>Track deliverables from two marketers and follow up before deadlines slip</li><li>Schedule and coordinate product photography sessions — booking the photographer, preparing shot lists, tracking sample logistics and file delivery</li><li>Source and communicate with vendors: photographers, editors, freelancers, suppliers</li><li>Schedule and run a short weekly sync; circulate notes and action items</li><li>Send a brief daily status report (what shipped, what's at risk, what's blocked)</li><li>Maintain the project board in Asana / ClickUp / Notion</li></ul><p> </p><p><strong>Requirements</strong></p><ul><li>2–5 years in project coordination, marketing operations, or creative production</li><li>Fluent written and spoken English — you will write daily reports and vendor emails in English</li><li>Fluent Arabic</li><li>Available 4:00 PM – 8:00 PM Amman time, Monday–Friday (overlap with US Eastern) — this is required, not flexible</li><li>Confident following up with people who are not your direct reports</li><li>Comfortable using AI tools for drafting, tracking, and summarizing</li></ul><p> </p><p><strong>Nice to have</strong></p><ul><li>Experience coordinating e-commerce or product photography shoots</li><li>Familiarity with Shopify</li></ul><p> </p><p><strong>Details</strong></p><ul><li>20 hours per week, remote from Jordan</li><li>6-month contract, with possible extension</li><li>Paid monthly via Wire transfer or Western Union </li><li>Shortlisted candidates will be asked to complete a short paid test task</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>1- Administrative and Leadership Supervision:</b></p><p>• Lead and direct the warehouse team (Warehouse Keeper, Assistants) while assigning daily tasks and evaluating their performance regularly.</p><p>• Implement OHSAS/ISO safety and health standards within the warehouses to ensure a safe and organized working environment.</p><p><br></p><p><b>2- Inventory Management:</b></p><p>• Strictly monitor the movement of technical inventory (spare parts, tools, industrial equipment) through documented processes (receiving, issuing, returning, inter-warehouse transfers).</p><p>• Design and implement an advanced Barcoding/Coding System that ensures 100% accuracy and quick access to items.</p><p>• Plan and oversee all types of stocktaking (surprise stocktaking, quarterly stocktaking, and annual comprehensive stocktaking) and reconcile with the records.</p><p><br></p><p><b>3- Strategic Planning and Supply Chain:</b></p><p>• Continuously monitor inventory levels and identify critical stock transactions: safety stock limits, maximum limits, and reorder points to prevent excess or shortage.</p><p>• Conduct regular meetings and coordinate with the maintenance manager and technical engineers to understand preventive and corrective maintenance plans, ensuring critical parts are secured in advance to prevent production line stoppages.</p><p>• Prepare and validate technical purchase requests based on actual needs and consumption patterns, and coordinate with the procurement department to ensure timely delivery (JIT).</p><p><br></p><p><b>4- Technical Inspection and Quality:</b></p><p>• Review and inspect incoming shipments upon arrival, reading catalogs and technical specifications to ensure compliance with purchase orders before signing for receipt.</p><p>• Manage and track requirements and specifications related to defective or non-compliant items with the procurement department and suppliers.</p><p><br></p><p><b>5- Reporting and Data Analysis:</b></p><p>• Professionally work on ERP Systems and database warehouses to update inventory records promptly.</p><p>• Prepare and submit regular reports to senior management including: inventory movement report, slow-moving items report, dead stock report, actual consumption analysis, and variance analysis.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><br></p><ul><li>Proficient in data analysis using Microsoft Excel.</li><li>Strong leadership personality capable of managing individuals and resolving conflicts under work pressure.</li><li>Negotiation and persuasion skills.</li><li>Strong observation and auditing capabilities.</li><li>Ability to work under pressure.</li></ul></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><u><span>Job Purpose</span></u></strong></p><br><br><p><span>To maximize the sales revenue from an existing base of customers, whilst at the same time generating new revenue from new customers.</span></p><br><br><br><span></span><p><u><span><strong>PrincipalAccountabilities</strong></span></u></p><br><br><br><p><span><span>a)</span></span><span>Maintain a regular call cycle to existing DHL Customers to build strong, multi-level relationships within the company to maintain existing DHL sales revenue as customers continue to trade.</span></p><br><br><br><p><span><span>b)</span></span><span>Probe, question and understand completely the customer needs and requirements to understand where DHL’s service offering can add value to the customers business.</span></p><br><br><br><p><span><span>c)</span></span><span>Identify potential, negotiate and persuade accordingly existing customers to maximize their use of DHL’s services to generate additional sales revenue from existing customers.</span></p><br><br><br><p><span><span>d)</span></span><span>Source and action new business leads and persuade potential customers to utilize the DHL services to generate additional sales revenue from new customers.</span></p><br><br><br><p><span><span>e)</span></span><span>Monitor credit issues and liaise with Finance Department and be aware of issues with no payment and take action where necessary to ensure outstanding money is collected.</span></p><br><br><br><p><span><span>f)</span></span><span>Update and maintain call details on DHL tools, ensure appropriate internal forms are updated so that all information is accessible for future reference and monitoring.</span></p><br><br><br><p><span><span>g)</span></span><span>Take ownership of service failures and ensure the correct person resolves the issue so that all customer complaints and problems are handled quickly and efficiently.</span></p><br><br><br><p><span><span>h)</span></span><span>Analyze figures and reports and spot trends and identify issues and take appropriate action where necessary to maximize revenue by addressing issues early.</span></p><br><br><br><p><strong><u><span>Nature and Scope</span></u></strong></p><br><br><br><br><p><strong><span><span>a)</span></span></strong><strong><span>Context</span></strong></p><br><br><p><span>The telesales team works together in the Country Office. The team is expected to grow the revenue from small to medium customers through a telephone relationship. At the same time, the function of the team is also to provide support to the Field Sales team and to provide quality leads for high potential customers.</span></p><br><br><br><p><strong><span><span>b)</span></span></strong><strong><span>Reporting Relationships</span></strong></p><br><br><p><span>The Tele sales Executive reports directly to the senior Commercial Manager.</span></p><br><br><br><p><strong><span><span>c)</span></span></strong><strong><span>Contacts</span></strong></p><br><br><br><p><strong><span>Internal</span></strong></p><br><br><p><span>Sales team</span></p><br><br><p><span>Customer Service</span></p><br><br><p><span>Customer Accounting</span></p><br><br><p><span>Operations</span></p><br><br><p><span>Sales Management team</span></p><br><br><p><span>Air Operations</span></p><br><br><br><p><strong><span>External</span></strong></p><br><br><p><span>DHL existing customers</span></p><br><br><p><span>DHL network</span></p><br><br><br><p><strong><span><span>d)</span></span></strong><strong><span>Problem Solving</span></strong></p><br><br><p><span>There will be many issues that need resolving. Potential customers will have price and service objections that will need to be resolved in order to secure the business. There will also be service issues, billing queries, and other ad hoc problems that will arise.</span></p><br><br><br><p>The core function of a Tele sales executive is to delight the customer by providing the highest possible level of service. This means that all problems must be handled in a fast, efficient and professional manner. In the cases where the agent cannot resolve the issue personally, the senior management is always available to assist.</p><br><br><br><p><strong><span><span>e)</span></span></strong><strong><span>Decision Making</span></strong></p><br><br><p><span>When negotiating rates and contracts, Tele sales executives are authorized to offer a set range of contract prices. If there is a requirement to offer a higher level of discount to secure the business, then relevant management approval is required. The same applies to problem solving where FOC shipments, credit notes or other solutions are required.</span></p><br><br><br><p>In general, agents are encouraged to make their own decisions wherever possible, within the set guidelines.</p><br><br><br><p><strong><span><span>f)</span></span></strong><strong><span>Planning and Organization</span></strong></p><br><br><p><span>Agents are responsible for planning their own calls cycles and daily calls. There is a set guideline for total calls and who must be contacted in a monthly period, but the way in which this is broken down to a daily level is the responsibility of the agent.</span></p><br><br><br><p><span>The planning and organization will be monitored by the Senior Commercial Manager.</span></p><br><br><br><p><strong><span><span>g)</span></span></strong><strong><span>Job Challenge</span></strong></p><br><br><p><span>The most consistent, regular challenge to overcome is that of price. The most demanding part of the position is to make the customer value the service of DHL enough to pay the premium required to use DHL. This requires the Tele sales executive to act as a consultant, to understand the needs of the specific company they are dealing with, and to recognize the implications of DHL’s service on their business. Once these implications are understood, the difficult part is to make the<em>customer</em>recognize these and be prepared to pay for the service difference.</span></p><br><br><br><p><strong><u><span>Knowledge, Skills and Experience</span></u></strong></p><br><br><br><br><p><strong><span>Education</span></strong></p><br><br><p><span>A bachelor’s degree or equivalent work experience preferable business related</span></p><br><br><br><p><strong><span>Experience</span></strong></p><br><br><p><span>Telephone / Sales experience in a multi-national company with customer interface experience essential.</span></p><br><br><p><span>Driving license an advantage</span></p><br><br><p><span>1 to 2 years of DHL experience (if transferred within)</span></p><br><br><br><p><strong><span>Technical Knowledge/Skills</span></strong></p><br><br><p><span>Great English communication skills – written and oral</span></p><br><br><p><span>Excellent PC skills (MS Word & Excel)</span></p><br><br><p><span>Numerically literate</span></p><br><br><p><span>Thorough knowledge of DHL products, services, shipments, rates, discounts and competitor services</span></p><br><br><br><p><strong><span>Personal Attributes</span></strong></p><br><br><p><span>Well-developed communication & selling skills</span></p><br><br><p><span>Professional Telephone Behavior</span></p><br><br><p><span>Customer Services attitude (controlled temperament)</span></p><br><br><p><span>Dedicated, Hardworking and Enthusiastic</span></p><br><br><p><span>Flexible and prepared to work long hours</span></p><br><br><p><span>Reliable</span></p><br><br><p><span>Ability to work under pressure</span></p><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br></span><p>The Regional Freight & Commercial Manager is responsible for driving profitable freight growth and commercial performance across Jordan, Iraq, Kurdistan, Palestine, and Turkey. The role will lead the development and execution of freight product strategies, sales growth initiatives, pricing governance, operational excellence, customer acquisition, and key account management while ensuring alignment with regional and global freight objectives.</p><br><br>
<p>The incumbent will act as the subject matter expert for Air Freight, Ocean Freight, Land Freight, Project Logistics, and Supply Chain solutions, partnering with Country Managers, Commercial Teams, and Operations to maximize revenue, profitability, customer satisfaction, and market share across the cluster</p><br><br>Job Description
<br><p> Commercial & Business Development</p><br><br>
<p>• Develop and execute the regional freight growth strategy across all assigned countries.<br>• Drive revenue, gross profit, and volume growth for Air, Ocean, and Land Freight products.<br>• Partner with Country Managers and Commercial Teams to achieve freight sales targets and business objectives.<br>• Identify new business opportunities, market segments, and trade lanes to expand regional freight revenue.<br>• Support strategic customer acquisition, retention, and development initiatives.<br>• Lead commercial negotiations with key customers and strategic accounts.<br>• Participate in major customer presentations, tenders, and contract negotiations.<br>• Develop customized logistics and freight solutions based on customer requirements.<br>• Monitor market trends, competitor activities, and industry developments to identify growth opportunities.<br>• Lead cross-selling initiatives between Freight, Express, Supply Chain, and E-commerce products.<br>• Support countries in recovering lost business and expanding existing customer portfolios.</p><br><br>
<p> Customer & Key Account Management</p><br><br>
<p>• Build and maintain strong relationships with strategic and high-value customers.<br>• Act as the regional escalation point for major customer concerns and service issues.<br>• Conduct regular customer visits across the region.<br>• Ensure customer requirements are translated into operationally feasible and profitable solutions.<br>• Review customer profitability and implement improvement plans where required.<br>• Support stations in resolving claims, disputes, service failures, and performance-related issues.<br>• Drive customer satisfaction and retention through proactive engagement.</p><br><br>
<p> Pricing & Procurement</p><br><br>
<p>• Develop regional pricing strategies aligned with market conditions and profitability objectives.<br>• Approve strategic pricing, special rates, and commercial exceptions within delegated authority.<br>• Lead procurement negotiations with airlines, shipping lines, trucking companies, consolidators, and logistics partners.<br>• Secure competitive rates and capacity agreements across key trade lanes.<br>• Monitor freight margins and implement corrective actions where necessary.<br>• Support RFQs, tenders, bids, and large project opportunities.<br>• Ensure pricing governance and consistency across all countries.</p><br><br>
<p> Operations & Product Management</p><br><br>
<p>• Work closely with Operations teams to ensure service excellence and operational efficiency.<br>• Standardize freight operating procedures and best practices across the cluster.<br>• Ensure proper implementation and compliance with Freight SOPs, CargoWise processes, and operational standards.<br>• Drive continuous improvement initiatives to enhance service quality and reduce operational costs.<br>• Collaborate with Global and Regional Product Teams on product development and network optimization.<br>• Support stations in managing complex shipments, project cargo, and special handling requirements.<br>• Ensure operational KPIs and service standards are consistently achieved.<br>• Oversee the entire lifecycle of freight shipments, ensuring timely and efficient execution from booking to delivery</p><br><br>Job Requirements - Experience and Education
<br><p>• 10-12 years of experience in Freight Forwarding, Logistics, Supply Chain, or Transportation.<br>• Minimum 5 years in a leadership or regional management role.<br>• Strong experience in Air Freight, Ocean Freight, Land Freight, and Project Logistics.<br>• Proven commercial and business development experience.<br>• Experience managing multi-country operations is highly preferred.<br>• Strong understanding of regional trade lanes and logistics markets across the Middle East.<br>• Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, International Business, or related field.<br>• MBA or Professional Logistics Certification is preferred.</p><br><br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>1- Administrative and Leadership Supervision:</b></p><p>• Lead and direct the warehouse team (Warehouse Keeper, Assistants) while assigning daily tasks and evaluating their performance regularly.</p><p>• Implement OHSAS/ISO safety and health standards within the warehouses to ensure a safe and organized working environment.</p><p><br></p><p><b>2- Inventory Management:</b></p><p>• Strictly monitor the movement of technical inventory (spare parts, tools, industrial equipment) through documented processes (receiving, issuing, returning, inter-warehouse transfers).</p><p>• Design and implement an advanced Barcoding/Coding System that ensures 100% accuracy and quick access to items.</p><p>• Plan and oversee all types of stocktaking (surprise stocktaking, quarterly stocktaking, and annual comprehensive stocktaking) and reconcile with the records.</p><p><br></p><p><b>3- Strategic Planning and Supply Chain:</b></p><p>• Continuously monitor inventory levels and identify critical stock transactions: safety stock limits, maximum limits, and reorder points to prevent excess or shortage.</p><p>• Conduct regular meetings and coordinate with the maintenance manager and technical engineers to understand preventive and corrective maintenance plans, ensuring critical parts are secured in advance to prevent production line stoppages.</p><p>• Prepare and validate technical purchase requests based on actual needs and consumption patterns, and coordinate with the procurement department to ensure timely delivery (JIT).</p><p><br></p><p><b>4- Technical Inspection and Quality:</b></p><p>• Review and inspect incoming shipments upon arrival, reading catalogs and technical specifications to ensure compliance with purchase orders before signing for receipt.</p><p>• Manage and track requirements and specifications related to defective or non-compliant items with the procurement department and suppliers.</p><p><br></p><p><b>5- Reporting and Data Analysis:</b></p><p>• Professionally work on ERP Systems and database warehouses to update inventory records promptly.</p><p>• Prepare and submit regular reports to senior management including: inventory movement report, slow-moving items report, dead stock report, actual consumption analysis, and variance analysis.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><br></p><ul><li>Proficient in data analysis using Microsoft Excel.</li><li>Strong leadership personality capable of managing individuals and resolving conflicts under work pressure.</li><li>Negotiation and persuasion skills.</li><li>Strong observation and auditing capabilities.</li><li>Ability to work under pressure.</li></ul></div>
<h2 class="h5">Job description</h2>
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<span>Key Responsibilities Demand Planning Own the rolling demand forecast across all brands, SKUs, markets, and key customers Run a structured monthly forecast cycle with sales and commercial teams in each market, validating and challenging promotional uplifts, new listings, distributor orders, and baseline assumptions rather than simply aggregating them Reconcile sell-in, sell-out, and distributor stock-on-hand data to separate true consumer demand from pipeline fill Measure forecast accuracy and bias at SKU and market level, and close the loop with commercial teams on misses Supply Planning Convert the consensus demand plan into supplier-level purchase plans, accounting for production lead times, minimum order quantities, transit times, customs clearance, and shelf-life constraints Sequence purchase orders and shipments so stock lands in the right market, at the right time, with the right remaining shelf life Set stock cover targets by SKU and market, balancing service levels against working capital Monitor inventory ageing and escalate at-risk stock early, before it becomes a near-expiry liquidation S&OP and Team Leadership Lead the monthly S&OP process, aligning commercial, finance, and supply chain around a single set of numbers Manage, coach, and develop the Demand Planner Build documented, repeatable planning processes and tools so the function runs on process rather than individual heroics Report a monthly planning scorecard to the CEO covering forecast accuracy and bias, service level, stock cover, ageing and near-expiry stock, and liquidation losses Qualifications & Experience • 7+ years in demand and supply planning within FMCG, ideally including import/distribution businesses rather than purely local manufacturing • Proven experience planning across multiple markets and/or through third-party distributors • A track record of constructively challenging sales and commercial teams on their forecasts, this role requires commercial backbone, not just analytical skill • Hands-on experience converting demand plans into purchase plans with international suppliers across varying production and transit lead times • Experience with shelf-life-sensitive categories strongly preferred • Prior experience managing or mentoring junior planners • Strong ERP proficiency (SAP Business One an advantage) and advanced Excel and analytical skills • Bachelor’s degree in Supply Chain, Engineering, Business, or a related field • Strong written and spoken English; Arabic is an advantage given the regional footprint</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Key Responsibilities Demand Planning Own the rolling demand forecast across all brands, SKUs, markets, and key customers Run a structured monthly forecast cycle with sales and commercial teams in each market, validating and challenging promotional uplifts, new listings, distributor orders, and baseline assumptions rather than simply aggregating them Reconcile sell-in, sell-out, and distributor stock-on-hand data to separate true consumer demand from pipeline fill Measure forecast accuracy and bias at SKU and market level, and close the loop with commercial teams on misses Supply Planning Convert the consensus demand plan into supplier-level purchase plans, accounting for production lead times, minimum order quantities, transit times, customs clearance, and shelf-life constraints Sequence purchase orders and shipments so stock lands in the right market, at the right time, with the right remaining shelf life Set stock cover targets by SKU and market, balancing service levels against working capital Monitor inventory ageing and escalate at-risk stock early, before it becomes a near-expiry liquidation S&OP and Team Leadership Lead the monthly S&OP process, aligning commercial, finance, and supply chain around a single set of numbers Manage, coach, and develop the Demand Planner Build documented, repeatable planning processes and tools so the function runs on process rather than individual heroics Report a monthly planning scorecard to the CEO covering forecast accuracy and bias, service level, stock cover, ageing and near-expiry stock, and liquidation losses Qualifications & Experience • 7+ years in demand and supply planning within FMCG, ideally including import/distribution businesses rather than purely local manufacturing • Proven experience planning across multiple markets and/or through third-party distributors • A track record of constructively challenging sales and commercial teams on their forecasts, this role requires commercial backbone, not just analytical skill • Hands-on experience converting demand plans into purchase plans with international suppliers across varying production and transit lead times • Experience with shelf-life-sensitive categories strongly preferred • Prior experience managing or mentoring junior planners • Strong ERP proficiency (SAP Business One an advantage) and advanced Excel and analytical skills • Bachelor’s degree in Supply Chain, Engineering, Business, or a related field • Strong written and spoken English; Arabic is an advantage given the regional footprint</span> </div>
<h2 class="h5">Job description</h2>
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<span></span><p><span><u><span>Main Tasks:</span></u></span></p><br><p><span><span><span><span>1.</span></span></span><span>Supervise transportation, receiving, warehousing,
and distribution activities to ensure timely and cost-effective execution.</span></span></p><br><p><span><span><span><span>2.</span></span></span><span>Manage logistics service providers and suppliers,
negotiate rates, and monitor service quality.</span></span></p><br><p><span><span><span><span>3.</span></span></span><span>Track inventory and shipments and resolve delays,
shortages, damages, and other logistics issues.</span></span></p><br><p><span><span><span><span>4.</span></span></span><span>Lead the logistics team, assign tasks, monitor
performance, and ensure compliance with procedures.</span></span></p><br><p><span><span><span><span>5.</span></span></span><span>Prepare and analyze logistics KPIs and costs and
recommend improvements to increase efficiency and reduce waste.</span></span></p><br><p><span><span><span>6.</span></span></span><span>Ensure the right flow of
manpower at different loading areas according to needs.</span></p><br><p><span><span><span>7.</span></span></span><span>Prepare daily reports
concerning loaded quantities, trucks entrance departure time.</span></p><br><br><span>Requirements</span><p><b><span><span><span><span> ÙØ·ÙÙØ¨ ÙÙØ¹ÙÙ ÙØ¯Ù ÙØ¨Ø±Ù ÙØµØ§Ùع Ø§ÙØ§ØºØ°ÙØ© ÙØ§ÙتصÙÙØ¹ Ø§ÙØºØ°Ø§Ø¦Ù ÙÙ Ø§ÙØ¹Ùبة </span></span></span></span></b></p><br><span><span><b>ÙØ´Ø±Ù ÙÙØ¬Ø³ØªÙ٠اÙÙ ØØ³Ø¨ Ø§ÙØªØ§ÙÙ </b>:</span></span><br><br><b><span><span><span>ÙØªØ·Ùبات اÙÙØ¸ÙÙØ©</span></span></span><span><span><span>:</span></span></span></b><br><ul><li><b><span><span><span>Ø§ÙØªØ¹ÙÙÙ</span></span></span><span><span><span>: </span></span></span><span><span><span>دبÙÙÙ Ø£Ù Ø¨ÙØ§ÙÙØ±ÙÙØ³ (إدارة Ø£Ø¹ÙØ§ÙØ ÙÙØ¬Ø³ØªÙات) أ٠خبرة عÙÙÙØ© ÙØ¹Ø§Ø¯ÙØ©</span></span></span><span><span><span>.</span></span></span></b></li><li><b><span><span><span>Ø§ÙØ®Ø¨Ø±Ø©</span></span></span><span><span><span>: </span></span></span><span><span><span>خبرة ÙÙØ¯Ø§ÙÙØ© ÙÙ ÙØ³ØªÙدعات Ø§ÙØ£ØºØ°ÙØ© ÙØ§ØªÙÙ Ø¹Ù Ø³ÙØªÙÙ .</span></span></span></b></li><li><b><span><span><span>اÙÙÙØ§Ø±Ø§Øª Ø§ÙØªÙÙÙØ©</span></span></span><span><span><span>: </span></span></span><span><span><span>إجادة ØªØ§ÙØ© ÙØ¨Ø±ÙØ§ÙØ¬ Ø§ÙØ¥ÙسÙ</span></span></span><span><span><span> (Excel)</span></span></span><span><span><span>Ø ÙÙØ¹Ø±ÙØ© Ø³Ø§Ø¨ÙØ© أ٠استعداد ÙØªØ¹ÙÙ Ø£ÙØ¸ÙØ©</span></span></span><span><span><span> ERP.</span></span></span></b></li><li><b><span><span><span>اÙÙÙØ§Ø±Ø§Øª Ø§ÙØ´Ø®ØµÙØ©</span></span></span><span><span><span>: </span></span></span><span><span><span>Ø´Ø®ØµÙØ© ÙÙØ§Ø¯ÙØ© ØØ§Ø²ÙØ©Ø ÙØ¯Ø±Ø© عÙ٠تØÙ٠ضغط Ø§ÙØ¹Ù٠اÙÙÙØ¯Ø§ÙÙØ Ø¯ÙØ© اÙÙÙØ§ØØ¸Ø©</span></span></span><span><span><span>.</span></span></span></b></li><li><span><span><span><b>ا٠ÙÙÙÙ Ø³ÙØ§Ù ÙØ¯ÙÙØ© Ø§ÙØ¹Ùبة </b>.</span></span></span><br></li></ul><br> </div>