Shipping representative Jobs - Amman Jordan

<p><h4>About Careem Shops</h4> <p>Careem Shops is a third-party marketplace inside the Everything App, connecting customers to a wide network of local partner stores—including supermarkets, pharmacies, florists, butcheries, electronics shops, pet shops, and more.</p> <p>Every order is picked and packed by the partner themselves, with our Captain network delivering it in 30 minutes. Our mission is simple: simplify and improve lives across the region, one order at a time.</p> <h4>About the role</h4> <p>We’re looking for a Senior Commercial Manager to lead and grow Careem Shops in Jordan. You will own the commercial strategy and P&L, build and scale partnerships across key retail categories, and work closely with cross-functional teams to deliver sustainable growth and an exceptional customer experience. This role combines strategic thinking with hands-on execution. You’ll be responsible for driving business performance, identifying new growth opportunities, and shaping the future of quick commerce in Jordan. Reporting directly to the GM of Careem Shops for UAE & Jordan, you’ll have the opportunity to influence strategy, execute at scale, and make a measurable impact on one of Careem’s fastest-growing businesses. You’ll inherit a business with strong foundations and a clear opportunity to accelerate its next phase of growth.</p> <h4>What you will own</h4> <p><strong>1. P&L and Commercial Strategy</strong><br> Full ownership of the Jordan Shops P&L.<br> Set and defend category strategy across supermarkets, pharmacy, flowers, butcheries, electronics, and other sub-verticals.<br> Build the annual and quarterly business plans, reporting performance and forecasts to the GM with public-company rigour.</p> <p><strong>2. Merchant and Partner Store Operations</strong><br> Lead merchant acquisition and account management across all categories, growing the base of local SMEs on the platform while improving mutual unit economics.<br> Own partner store operational standards (catalogue/menu quality, stock accuracy, and order-acceptance times) to safeguard our sub-25-minute delivery promise.<br> Partner with Category and Captain Ops teams to maintain high availability during peak demand and seasonal surges (e.g., Ramadan, back-to-school).</p> <p><strong>3. Everything App Synergy</strong><br> Collaborate with Careem Pay to ensure frictionless checkout and drive wallet adoption across Shops orders.<br> Partner with Captain Ops to protect delivery reliability and Captain earnings.<br> Identify cross-sell opportunities with Rides and Food to maximize customer lifetime value within a single Careem Super App session.</p> <p><strong>4. People and Culture</strong><br> Lead and develop a local team of commercial, operations, and category colleagues, hiring the next layer of Jordan Shops leadership.<br> Represent Jordan Shops in regional forums, ensuring local market realities directly inform Group strategy.</p> <h4>What success looks like</h4> <p>Growth: GMV growth ahead of the market, quarter over quarter, without sacrificing contribution margin.<br> Efficiency: Improved last-mile unit economics through smarter partner density, order batching, and Captain utilisation.<br> Retention: A growing, loyal merchant base measured by repeat listings and reduced churn.<br> Sustainability: A Captain network that views Careem Shops as reliable, well-paid work.</p> <h4>What we are looking for</h4> <p>Experience: 8+ years in commercial, operations, or general management roles—ideally within quick-commerce, retail, or on-demand delivery.<br> Financial acumen: Demonstrated P&L ownership with comfort being evaluated on GMV, AOV, and margin.<br> Market knowledge: Deep familiarity with the Jordanian market, including consumer behaviour, the merchant landscape, and local regulations.<br> Mindset: A builder's mindset—hands-on with data, unfazed by ambiguity, and quick to execute solutions.<br> Languages: Arabic and English fluency is preferred.</p> <h4>What we’ll provide you</h4> <p>We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full-time Careem colleague, you will be able to:</p> <ul> <li>Work and learn from great minds by joining a community of inspiring colleagues.</li> <li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li> <li>Explore new opportunities to learn and grow every day.</li> <li>Work remotely from any country in the world for 30 days a year with unlimited vacation days per year.</li> <li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li> </ul></p><p></p>

<p><h4>Position summary</h4> <p>Perform minor routine maintenance on property vehicles (i.e., engineering trucks, shuttle vans, electric carts) including checking oil, fluid levels, tire pressure/wear, charging batteries, and replacing spark plugs. Perform preventative maintenance on tools and equipment, including cleaning and lubrication. Maintain proper maintenance inventory and requisition parts and supplies as needed. Maintain daily logs of operation, maintenance, and safety activities, including test results, instrument readings, and details of equipment malfunctions and maintenance work.</p> <p>Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.</p> <p>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Visually inspect tools, equipment, or machines (e.g., to identify defects). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> Technical, trade, or vocational school degree.</p> <p><strong>Related work experience:</strong> At least 2 years of related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Position summary</h4> <p>Perform minor routine maintenance on property vehicles (i.e., engineering trucks, shuttle vans, electric carts) including checking oil, fluid levels, tire pressure/wear, charging batteries, and replacing spark plugs. Perform preventative maintenance on tools and equipment, including cleaning and lubrication. Maintain proper maintenance inventory and requisition parts and supplies as needed. Maintain daily logs of operation, maintenance, and safety activities, including test results, instrument readings, and details of equipment malfunctions and maintenance work.</p> <p>Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.</p> <p>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Visually inspect tools, equipment, or machines (e.g., to identify defects). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> Technical, trade, or vocational school degree.</p> <p><strong>Related work experience:</strong> At least 2 years of related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><br></p><p>About the role At Careem, we are revolutionizing the way customers access everyday essentials. Our Shops team is dedicated to providing seamless delivery experiences from supermarkets, florists, pharmacies, and more through our marketplace. We work closely with our partners to ensure they are equipped with the tools and support needed to succeed. As an Ops Coordinator, you will play a crucial role in ensuring operational efficiency, partner satisfaction, and a top-tier customer experience.</p><p>What You'll Do</p><ul><li>Support Operational Performance: Assist in monitoring key operational metrics such as order fulfilment, stock availability, and merchant response times to ensure a smooth experience for customers and partners.</li><li>Partner Assistance &amp; Relationship Management: Act as a key point of contact for merchants, providing guidance on processes, addressing their concerns, and ensuring they have the necessary support.</li><li>Inventory &amp; Assortment Oversight: Help maintain accurate item listings and stock availability to reduce out-of-stock issues and enhance customer satisfaction.</li><li>Promotions &amp; Campaign Coordination: Support merchants in implementing promotions and discounts on time to maximize sales opportunities.</li><li>Quality &amp; Accuracy Maintenance: Ensure that partner catalogs are kept up to date with correct product details, pricing, and availability.</li><li>Merchant Support: Guide Merchants through the use of Careem s internal tools and systems to improve their order management and operational efficiency.</li><li>Order Flow Improvement: Work with partners to identify potential delays and suggest improvements to streamline their processes.</li><li>Team Collaboration: Work closely with internal teams, including logistics, commercial, and customer support, to ensure smooth day-to-day operations and resolve challenges effectively.</li></ul><p>What You'll Need</p><ul><li>Analytical Mindset: Ability to read and interpret data, draw insights, and make data-driven decisions to improve performance.</li><li>Customer &amp; Partner Focus: Strong relationship management skills with a partner-first approach to resolving issues.</li><li>Technical Proficiency: Comfortable working with internal dashboards, Excel/Google Sheets, and CRM tools. SQL knowledge is a plus.</li><li>Problem-Solving Skills: Ability to identify pain points in vendor operations and implement actionable solutions.</li><li>Excellent Communication: Ability to interact with vendors professionally and guide them through operational processes.</li><li>Agility &amp; Adaptability: Ability to work in a fast-paced environment, manage multiple tasks, and adapt to changing business needs.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Analytical Mindset: Ability to read and interpret data, draw insights, and make data-driven decisions to improve performance.</li><li>Customer &amp; Partner Focus: Strong relationship management skills with a partner-first approach to resolving issues.</li><li>Technical Proficiency: Comfortable working with internal dashboards, Excel/Google Sheets, and CRM tools. SQL knowledge is a plus.</li><li>Problem-Solving Skills: Ability to identify pain points in vendor operations and implement actionable solutions.</li><li>Excellent Communication: Ability to interact with vendors professionally and guide them through operational processes.</li><li>Agility &amp; Adaptability: Ability to work in a fast-paced environment, manage multiple tasks, and adapt to changing business needs.</li></ul>

<p><h4>Description</h4> <p>Own and execute the cards product roadmap by leading the end-to-end development of card products. This includes:</p> <ul> <li>Designing comprehensive business requirements documents (BRDs) and collaborating on UI/UX to effectively communicate card product concepts to stakeholders across technology, operations, and business teams.</li> <li>Identifying and documenting card-specific technical and business requirements covering systems such as the card management system (CMS), mobile app, core banking/wallet, and payment schemes and translating them into clear deliverables for technical teams.</li> <li>Managing card product performance analysis, issue troubleshooting (including decline rates, authorization failures, and dispute trends), and executing continuous improvement initiatives.</li> <li>Supporting the QA team in preparing and executing test cases that cover the full card flow.</li> <li>Leading cross-functional collaboration across customer care, sales, compliance, and technology to ensure successful card product launches and ongoing lifecycle management.</li> <li>Managing the product backlog, sprint planning, and release coordination to ensure timely and quality delivery of card product initiatives.</li> </ul> <h4>Requirements</h4> <ul> <li>Conduct market research on card trends such as contactless, tokenization, virtual cards, installment plans, and rewards to identify growth opportunities and inform penetration strategies.</li> <li>Analyze competitor card offerings across features, fees, credit limits, and UX to assess the company's competitive position.</li> <li>Gather customer feedback from care, sales, and user research to identify friction points across the card journey and translate them into prioritized functional requirements.</li> <li>Define technical requirements for prepaid and credit card initiatives, ensuring correct integration with card management system, core banking/wallet, mobile app, credit engine, and payment schemes.</li> <li>Develop concepts for new card features and communicate requirements to all concerned teams.</li> <li>Lead UAT for card releases, covering the full transaction lifecycle: authorization, clearing, settlement, chargebacks, balance and credit limit enforcement, card management, and card expiry.</li> <li>Ensure all card initiatives comply with scheme rules, consumer regulations, and central bank requirements, in coordination with all relevant stakeholders.</li> <li>Provide sales and customer care with training and direction on card features, issuance, credit limit management, billing, dispute handling, and card controls.</li> <li>Monitor cards KPIs and deliver periodic performance reports with gap analysis and recommendations.</li> <li>Perform other duties as assigned by the direct manager.</li> </ul> <h4>Qualifications and Education Requirements</h4> <ul> <li>Bachelor’s degree in business administration, marketing, information technology, business information systems, management information systems, engineering, or a related field.</li> <li>4–6 years of product management experience, with at least 2 years directly managing prepaid and/or credit card products within a fintech, bank, or mobile money environment.</li> <li>PMI-ACP, CSM, or PSM (one required).</li> <li>PSPO or CSPO (preferred).</li> </ul> <h4>Benefits</h4> <ul> <li>Stakeholder management and cross-functional collaboration.</li> <li>Data analysis and KPI-driven decision making.</li> <li>Written and verbal communication across technical and business audiences.</li> <li>Attention to detail in compliance-sensitive environments.</li> <li>Ownership mentality with a bias toward action.</li> </ul></p><p></p>

<p><h4>About the role</h4> <p>Careem is looking for a sharp, execution-focused marketing executive to join our vertical marketing team in Amman. At L7, you are an emerging marketing professional who brings energy, curiosity, and a strong bias for action. You will work closely with senior marketers to plan and execute campaigns that drive awareness, acquisition, and engagement across Careem's key verticals.</p> <p>This role sits at the intersection of brand, performance, and local market insight. You will be the boots-on-the-ground champion for vertical marketing in Jordan, translating regional strategies into locally resonant campaigns that move the needle.</p> <h4>What you'll do</h4> <p><strong>Campaign execution:</strong> Support the end-to-end execution of vertical marketing campaigns across digital, OOH, and in-app channels in the Jordanian market.</p> <p><strong>Vertical growth:</strong> Partner with the Rides, Food, and Grocery vertical teams to develop and roll out go-to-market plans, seasonal activations, and promotional campaigns.</p> <p><strong>Content & localisation:</strong> Brief creative teams and agencies on campaign assets; ensure all content is culturally relevant, on-brand, and optimise for the local audience.</p> <p><strong>Performance tracking:</strong> Monitor campaign KPIs (impressions, CTR, conversion, GMV uplift), compile performance reports, and surface actionable insights to the team.</p> <p><strong>Cross-functional collaboration:</strong> Work closely with Growth, Product, Operations, and City teams to align marketing initiatives with business priorities.</p> <p><strong>Vendor & agency management:</strong> Coordinate with media agencies, OOH vendors, and local partners to ensure timely and quality delivery of campaign materials.</p> <p><strong>Market intelligence:</strong> Track competitor activity, local consumer trends, and vertical-specific insights to inform campaign strategy.</p> <p><strong>Budget support:</strong> Assist in tracking campaign spend against allocated budgets and flag variances proactively.</p> <h4>What you'll need</h4> <ul> <li>3–5 years of marketing experience, ideally within a consumer-facing brand, tech startup, or agency environment.</li> <li>Solid understanding of integrated marketing—digital, social, OOH, and in-app.</li> <li>Proven ability to execute campaigns end-to-end with attention to detail and strong project management skills.</li> <li>Comfortable working with data and dashboards—able to read performance metrics and translate them into clear recommendations.</li> <li>Strong written and verbal communication skills in both Arabic and English.</li> <li>Ability to manage multiple work streams simultaneously in a fast-paced, ambiguous environment.</li> <li>A collaborative mindset with the ability to work effectively across functions and levels.</li> <li>Bachelor's degree in Marketing, Business, Communications, or a related field.</li> </ul> <h4>What we’ll provide you</h4> <ul> <li>We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full-time Careem colleague, you will be able to:</li> <li>Work and learn from great minds by joining a community of inspiring colleagues.</li> <li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li> <li>Explore new opportunities to learn and grow every day.</li> <li>Work remotely from any country in the world for 30 days a year with unlimited vacation days per year.</li> <li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p>CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</p><p>Conducting Human Resources Activities Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concernsparticipates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Ensuring Exceptional Customer Service Sets a positive example for guest relations. Understands the brand's service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p></section>

<p><h4>Job summary</h4> <p>We are seeking an experienced finance manager to oversee the company's financial operations, budgeting, reporting, cash flow management, and compliance. The ideal candidate will support business growth by providing financial insights, ensuring cost control, and maintaining strong financial governance within a logistics and transportation environment.</p> <h4>Key responsibilities</h4> <ul> <li>Manage all finance and accounting operations of the company.</li> <li>Prepare monthly, quarterly, and annual financial statements and management reports.</li> <li>Monitor cash flow, working capital, and banking relationships.</li> <li>Develop and manage annual budgets, forecasts, and financial planning activities.</li> <li>Analyze transportation, fleet, warehousing, and operational costs to improve profitability.</li> <li>Ensure compliance with local tax regulations, VAT requirements, and statutory reporting.</li> <li>Oversee accounts payable, accounts receivable, payroll, and general ledger activities.</li> <li>Coordinate with external auditors, banks, and regulatory authorities.</li> <li>Implement financial controls, policies, and procedures to safeguard company assets.</li> <li>Provide financial analysis and recommendations to senior management for strategic decision-making.</li> <li>Monitor KPIs and support operational teams with cost optimization initiatives.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in finance, accounting, or related field.</li> <li>Professional qualification such as CPA, ACCA, CMA, or CA is preferred.</li> <li>Minimum 8 years of finance experience, with at least 3 years in a managerial role.</li> <li>Experience in logistics, transportation, freight forwarding, supply chain, or fleet management industry preferred.</li> <li>Strong knowledge of financial reporting, budgeting, forecasting, and cash flow management.</li> <li>Proficiency in ERP systems and Microsoft Excel.</li> <li>Knowledge of VAT, taxation, and financial compliance requirements.</li> <li>Strong leadership, analytical, and communication skills.</li> </ul> <h4>Benefits</h4> <ul> <li>Competitive salary</li> <li>Medical insurance</li> <li>Annual air ticket</li> <li>Annual leave as per company policy</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Demonstrates a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests.</p> <p>Bears a full and comprehensive knowledge of the hotel, including all departments, services and outlets.</p> <p>Ensures personalized service is offered to guests during their stay.</p> <p>Acts as the reference team member for guests during their stay and ensures that all requests from guests are made possible or are followed up.</p> <p>Maintains a high level of communication and feedback within the department.</p> <p>Identifies and anticipates guest needs.</p> <p>Is continually proactive in all areas of operation.</p> <p>Abides by all policies and procedures as stated in the Butler Services Policy Manual.</p> <p>Reports for duty punctually and in accordance with the issued department schedule.</p> <p>Adheres at all times to the hotel grooming and uniform standards.</p> <p>Assists with luggage delivery and collection.</p> <p>Provides food and beverage service in the Fairmont Gold lounge with the ability to handle plate and hand-carried service.</p> <p>Prepares bar beverages and liquor pouring according to the guidelines given.</p> <p>Carries out general cleaning and checking for equipment in the Fairmont Gold pantry.</p> <p>Warms up rooms according to Fairmont housekeeping standards, checking that all room equipment is functioning.</p> <p>Reports guest complaints, requests and inquiries to Fairmont Gold Manager or Fairmont Gold Supervisor.</p> <p>Reports any unusual occurrences or requests to the Manager or Assistant Manager.</p> <p>Maintains the cleanliness and coordinates maintenance work with the engineering department of all Fairmont Gold areas and equipment.</p> <p>Demonstrates a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests.</p> <p>Participates in the orientation, meeting, and training process of all colleagues assigned to Fairmont Gold.</p> <p>Possesses working knowledge of the hotel Property Management System.</p> <p>Bears full understanding and knowledge of all in-suite services, technology, amenities, functions and systems.</p> <p>Is responsible for the Butler Pantry on allocated floors, ensuring that the pantry and other related Heart of House areas are correctly stocked and maintained according to set standards.</p> <p>Collects designated telephones (and checks their working conditions), and working sheets.</p> <p>Attends daily shift briefings.</p> <p>Coordinates and liaises with the Butler team.</p> <p>Carries out pre-arrival interviews.</p> <p>Ensures that all procedures and responsibilities relating to the greeting and arrival procedures are adhered to.</p> <p>Assists and coordinates all in-room and suite guest needs and requirements.</p> <p>Refreshes the suites and coordinates daily housekeeping service and evening service.</p> <p>Coordinates laundry and pressing collection and delivery.</p> <p>Reports any suite maintenance requirements according to standard procedures.</p> <p>Coordinates delivery of all amenities and/or gifts.</p> <p>Coordinates delivery of preferred newspapers and magazines to all suites.</p> <p>Coordinates replenishment of refreshment center, assisting with control via in-room dining.</p> <p>Ensures that all glassware, chinaware, and cutlery in the suite are cleaned, free of stains and presented as per standard.</p> <p>Sets up any bottle of complimentary drink as per standard.</p> <p>Ensures a daily replenishment of good quality fruits, according to guests’ preferences.</p> <p>Ensures that the flowers are always fresh and displayed in fresh water.</p> <p>Ensures that guest supplies are replenished and displayed as per standard.</p> <p>Provides personalized guest service including luggage packing and unpacking, shoe polishing, laundry collecting and delivery.</p> <p>Provides tea, coffee and beverage service to all suites and other rooms as required.</p> <p>Coordinates in-room dining order taking and delivery as required.</p> <p>Builds a rapport with all allocated guests and maintains interactions in order to facilitate guest recognition and obtain information regarding their preferences for guest history.</p> <p>Provides a continual source of information, help and assistance to all guests.</p> <p>Checks the suites prior to guest arrival.</p> <p>Coordinates all guest entertainment, activities, making reservations, and using concierge as and when required.</p> <p>Ability to provide full itineraries of entire stay, with updates daily on evening service.</p> <p>Facilitates guest departure, coordinating between reception and guest to gain final approval and payment.</p> <p>Checks room after departure for lost belongings.</p> <p>Upsells hotel outlets at every opportunity.</p> <p>Coordinates with concierge for the storage of stowed away items.</p> <p>Liaises closely with reception, housekeeping, valet, food and beverage, concierge, and IT.</p> <p>Has up-to-date knowledge and ability to assist with all common in-room IT needs.</p> <p>Has a full and comprehensive knowledge of the hotel, including all departments, services and outlets.</p> <p>Updates and maintains all guest history files, including ProfilePlus.</p> <p>Assists in training of housekeeping and food and beverage staff in the special needs of suite guests.</p> <p>Orders all necessary operating stock when necessary.</p> <p>Maintains amicable and cooperative working relations with other departments.</p> <p>Attends any courses management may deem beneficial.</p> <p>Carries out other duties as directed by management.</p> <p>Understands that business demands sometimes make it necessary to move colleagues from their accustomed shifts to other shifts.</p> <p>Performs other additional duties and special projects at the direction of Fairmont Gold Manager.</p> <h4>Qualifications</h4> <ul> <li>Excellent verbal, interpersonal and communication skills.</li> <li>Must be a strong team player with strong departmental cooperation.</li> <li>Must be able to work well under pressure in a fast paced and constantly changing environment.</li> <li>Fluent in English and local language with a third language as an asset.</li> <li>Must be able to handle a multitude of tasks in an intense, ever changing environment.</li> <li>Must be flexible in terms of working hours and able to work with little or no supervision.</li> <li>Must have the ability to assess and make decisions based on strong analytical and problem-solving skills.</li> <li>Must be able to maintain excellent professional presentation and grooming.</li> <li>High school diploma is necessary.</li> <li>Knowledge of computers including Microsoft Office products and Property Management System (Micros-Fidelio preferred).</li> <li>A minimum of two years prior experience in related hospitality fields is necessary.</li> <li>Luxury five star experience necessary.</li> <li>Prior formalized training as a butler is highly regarded.</li> <li>Butlers must be able to lift in excess of 70-pound loads.</li> <li>Must be willing to work varied hours, including nights, weekends, holidays and split shifts according to the needs of the guests.</li> <li>Must be able to stand for 90% of their scheduled time.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <p>In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity and inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Description</h4> <p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p> <h4>Job overview</h4> <p>We are seeking a highly skilled and experienced Salesforce Marketing Cloud Senior (Next) professional to lead the design, implementation, optimization, and management of customer engagement and marketing automation solutions using Salesforce Marketing Cloud and Marketing Cloud Next capabilities. The ideal candidate will have deep expertise in omnichannel campaign execution, customer journey orchestration, data-driven marketing strategies, and advanced Salesforce ecosystem integrations. This role requires both strategic thinking and hands-on technical execution to deliver scalable and personalized customer experiences.</p> <h4>Role responsibilities</h4> <p><strong>Platform management & solution design</strong><br> Lead the implementation and optimization of Salesforce Marketing Cloud solutions, including Marketing Cloud Next functionalities. Design scalable marketing automation architectures aligned with business and customer engagement goals. Configure and manage core SFMC modules such as:</p> <ul> <li>Journey Builder</li> <li>Email Studio</li> <li>Automation Studio</li> <li>Mobile Studio</li> <li>Advertising Studio</li> <li>Data Cloud integrations</li> <li>Personalization and AI-driven capabilities</li> </ul> <p><strong>Campaign management</strong><br> Develop, execute, and optimize multi-channel marketing campaigns across email, SMS, push notifications, and digital channels. Build and maintain customer journeys with advanced segmentation and personalization strategies. Ensure campaign delivery accuracy, quality assurance, and performance tracking.</p> <p><strong>Data & integration</strong><br> Integrate Salesforce Marketing Cloud with CRM, CDP, APIs, and third-party platforms. Manage data extensions, SQL queries, automations, and audience segmentation. Support real-time data synchronization and customer lifecycle management.</p> <p><strong>Technical development</strong><br> Develop dynamic and personalized content using:</p> <ul> <li>AMPscript</li> <li>SSJS</li> <li>HTML/CSS</li> <li>SQL</li> </ul> <p>Build reusable templates, automation workflows, and scalable campaign frameworks. Troubleshoot platform issues and optimize system performance.</p> <p><strong>Analytics & optimization</strong><br> Monitor campaign KPIs and customer engagement metrics. Generate insights and recommendations to improve conversion, retention, and customer experience. Support A/B testing, reporting dashboards, and marketing performance analysis.</p> <p><strong>Leadership & collaboration</strong><br> Collaborate with marketing, CRM, sales, analytics, and technology teams. Mentor junior team members and provide SFMC best practice guidance. Participate in solution architecture discussions and stakeholder workshops.</p> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Computer Science, Information Systems, Marketing, or related field.</li> <li>5+ years of hands-on experience with Salesforce Marketing Cloud.</li> <li>Strong experience with Marketing Cloud Next capabilities and modern customer engagement platforms.</li> <li>Proven expertise in:</li> <ul> <li>Journey Builder</li> <li>Automation Studio</li> <li>Email Studio</li> <li>SQL</li> <li>AMPscript</li> <li>API integrations</li> </ul> <li>Experience integrating SFMC with Salesforce CRM, Data Cloud, and CDP solutions.</li> <li>Strong understanding of customer lifecycle marketing and omnichannel strategies.</li> <li>Excellent analytical, troubleshooting, and communication skills.</li> </ul></p><p></p>

<p><h4>About the role</h4> <p>Careem's Marketplace ETA & routing team sits at the heart of how millions of customers experience our platform. We power the estimated delivery times and routing logic across every Careem vertical — Food, Groceries, Abu Dhabi Taxi, and Hala — from the moment a customer browses a menu to the second their order arrives at the door.</p> <p>As a senior software engineer I on this team, you will build and maintain the highly reliable backend systems that make real-time ETAs and delivery routing possible at scale. You'll work alongside a tight-knit, backend-focused team of engineers across Jordan, Pakistan, and Dubai, and take ownership of critical infrastructure that directly shapes the customer experience across all of Careem's delivery products.</p> <h4>What you'll do</h4> <ul> <li>Design, build, and maintain highly scalable and robust backend services powering real-time ETA computation and delivery routing across all Careem verticals.</li> <li>Write high-quality, performant, and reliable Golang code while delivering complete features and resolving bugs independently.</li> <li>Understand functional specifications end-to-end and translate them into production-grade backend solutions.</li> <li>Ensure system reliability through rigorous testing practices — unit, integration, and end-to-end — with a reliability-first engineering mindset.</li> <li>Participate in the on-call rotation and respond to incidents within defined SLAs, helping to maintain platform uptime and stability.</li> <li>Contribute to team agile and engineering practices, and play an active role in their continuous improvement.</li> <li>Collaborate closely with teammates across multiple time zones, contributing to a culture of technical excellence and strong team cohesion.</li> </ul> <h4>What you'll need</h4> <ul> <li>4+ years of professional software development experience.</li> <li>Bachelor's degree in computer science or a related technical field.</li> <li>Hands-on experience with Golang or at least one modern object-oriented programming language (Java, C#, C++, Kotlin); Golang is the primary language of our stack.</li> <li>Strong computer science fundamentals: object-oriented design, data structures, and algorithms.</li> <li>Proven experience operating and deploying changes to live production systems reliably.</li> <li>A collaborative, team-first mindset with strong communication skills.</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience with routing systems, ETA computation, or geospatial/logistics domains.</li> <li>Familiarity with cloud platforms such as AWS, Google Cloud Platform, or Azure.</li> <li>Experience with container technologies including Docker and Kubernetes.</li> <li>Working knowledge of relational and non-relational database systems.</li> <li>Experience applying software engineering best practices: coding standards, code reviews, source control, build processes, and testing.</li> <li>Master's degree in computer science or a related technical field.</li> </ul> <h4>What we’ll provide you</h4> <ul> <li>We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:</li> <li>Work and learn from great minds by joining a community of inspiring colleagues.</li> <li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li> <li>Explore new opportunities to learn and grow every day.</li> <li>Work remotely from any country in the world for 30 days a year with unlimited vacation days per year.</li> <li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li> </ul></p><p></p>

<p>In recent years, organizations have been disrupted and transformed by digital technology, cloud adoption, and the increasing need for secure, scalable, and compliant platform foundations. As a Technology Consulting professional, you will collaborate with multidisciplinary teams to help clients define, build, and operate cloud platforms that enable reliable application delivery, enterprise modernization, and measurable business value.</p><p>As organizations look to leverage the advantages that cloud technology offers, EY is committed to helping you develop the right skills needed in today's environment. Working on programs that cross borders and sectors, the experiences you gain here will be truly distinctive. Wherever you start and however long you stay, the exceptional EY experience lasts a lifetime.</p><p><strong>Job Summary</strong></p><p>We are seeking Cloud Architect/Engineer professionals for our Amman office to support cloud transformation engagements across advisory, architecture, engineering, and implementation activities.</p><p>Candidates may be considered for either architecture-focused or engineering-focused responsibilities depending on their experience, technical depth, stakeholder exposure, and interview performance.</p><p>This role is open to candidates with a minimum of 3+ years of relevant cloud experience. Final grade will be decided upon screening and interview completion, within the Senior Consultant to Manager level range.</p><p><strong>Key Responsibilities</strong></p><p><strong>Cloud Architecture &amp; Advisory</strong></p><ul><li>Support or lead architectural design sessions and define target-state cloud platform architectures using Azure or AWS Cloud Adoption Framework and Well-Architected principles.</li><li>Define landing zone standards covering identity and access management, enterprise networking, governance guardrails, policy, tagging, logging, resilience, and observability baselines.</li><li>Design account structures and onboarding standards across Azure Management Groups and Subscriptions, and AWS Organizations, OUs, and Accounts, under a unified governance model.</li><li>Publish enterprise connectivity blueprints including hub-and-spoke, Transit or Virtual WAN, private connectivity, DNS resolution, and firewall patterns.</li><li>Govern platform decisions through architecture review gates, decision logs, documented trade-offs, exception governance, and compensating controls.</li></ul><p><strong>Cloud Engineering &amp; Implementation</strong></p><ul><li>Implement Azure landing zones and account onboarding activities using standard checklists and Infrastructure as Code modules, including Terraform.</li><li>Deliver network foundations including virtual networks, Virtual WAN, DNS resolution, routing, ExpressRoute, VPN, Private Link, and firewall configurations.</li><li>Deploy, configure, and baseline Kubernetes clusters including AKS/EKS, container registry standards, Docker, Helm, cluster add-ons, and operational readiness checks.</li><li>Apply governance guardrails including Azure Policy, AWS SCPs, resource tagging standards, diagnostic settings, and logging configurations.</li><li>Implement identity and access patterns including RBAC, least privilege, service principals, and managed identities as defined by security baselines.</li></ul><p><strong>Delivery, Documentation &amp; Stakeholder Support</strong></p><ul><li>Troubleshoot platform issues, resolve delivery blockers through root-cause analysis, and propose implementation-ready fixes aligned to baseline standards.</li><li>Produce evidence packs and operational handover artefacts including runbooks, monitoring dashboards, escalation paths, and support readiness inputs.</li><li>Contribute to reusable intellectual property including blueprints, IaC modules, templates, checklists, and decision guides.</li><li>Work effectively with architects, security teams, developers, operations teams, and client stakeholders to deliver practical cloud solutions.</li></ul><p><strong>Key Profile Requirements / Qualifications</strong></p><ul><li>Minimum 3+ years of experience in cloud architecture, cloud engineering, cloud infrastructure, platform delivery, or enterprise technology transformation roles.</li><li>Hands-on cloud experience across Azure and/or AWS, including cloud foundations, landing zones, governance, networking, identity, security, and observability.</li><li>Infrastructure as Code experience, preferably with Terraform; Bicep/ARM or CloudFormation experience is an advantage.</li><li>Solid fundamentals in enterprise networking, including VNets/VPCs, subnetting, DNS, load balancing, firewall rules, and private connectivity patterns.</li><li>Experience with Kubernetes, containers, Docker, Helm, AKS/EKS, monitoring, logging, or operational readiness is an advantage.</li><li>Ability to produce clear, structured documentation and consulting-grade deliverables for client delivery and operational handover.</li><li>Bachelor's degree in Computer Science, Engineering, Information Systems, or a related discipline, or equivalent practical experience.</li><li>Good written and spoken English; Arabic is an advantage.</li></ul><p><strong>Certifications</strong></p><ul><li>Microsoft Certified: Azure Administrator Associate (AZ-104) [Preferred]</li><li>Microsoft Certified: Azure Solutions Architect Expert (AZ-305) [Preferred]</li><li>HashiCorp Certified: Terraform Associate [Preferred]</li><li>CNCF Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD) [Plus]</li><li>AWS Certified Solutions Architect [Plus]</li></ul><p><strong>What We Look For</strong></p><p>We are looking for cloud professionals who combine hands-on engineering capability with architecture thinking, consulting discipline, structured documentation, and the ability to work effectively in multi-client delivery environments.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 3+ years of experience in cloud architecture, cloud engineering, cloud infrastructure, platform delivery, or enterprise technology transformation roles.</li><li>Hands-on cloud experience across Azure and/or AWS, including cloud foundations, landing zones, governance, networking, identity, security, and observability.</li><li>Infrastructure as Code experience, preferably with Terraform; Bicep/ARM or CloudFormation experience is an advantage.</li><li>Solid fundamentals in enterprise networking, including VNets/VPCs, subnetting, DNS, load balancing, firewall rules, and private connectivity patterns.</li><li>Experience with Kubernetes, containers, Docker, Helm, AKS/EKS, monitoring, logging, or operational readiness is an advantage.</li><li>Ability to produce clear, structured documentation and consulting-grade deliverables for client delivery and operational handover.</li><li>Bachelor's degree in Computer Science, Engineering, Information Systems, or a related discipline, or equivalent practical experience.</li><li>Good written and spoken English; Arabic is an advantage.</li></ul><p><strong>Certifications</strong></p><ul><li>Microsoft Certified: Azure Administrator Associate (AZ-104) [Preferred]</li><li>Microsoft Certified: Azure Solutions Architect Expert (AZ-305) [Preferred]</li><li>HashiCorp Certified: Terraform Associate [Preferred]</li><li>CNCF Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD) [Plus]</li><li>AWS Certified Solutions Architect [Plus]</li></ul><p>We are looking for cloud professionals who combine hands-on engineering capability with architecture thinking, consulting discipline, structured documentation, and the ability to work effectively in multi-client delivery environments.</p>

<p>The GIS/Data Visualization Specialist will support data management, analysis, and visualization activities across the Jordan MELA work order. This position will be responsible for transforming complex quantitative and qualitative information into clear, accurate, and user-friendly visual products, including maps, dashboards, charts, infographics, and other data products. The GIS/Data Visualization Specialist will work closely with the Knowledge Management Lead, Database Manager, and other technical staff to produce high-quality outputs that support decision-making, reporting, learning, and knowledge sharing. This is a full-time, Amman-based role with a period of performance from September 2026 September 2027.</p><h3>Essential Job Functions:</h3><p>The following duties are considered essential to the role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions:</p><ul><li>Lead or support GIS and data visualization work across Jordan MELA activities.</li><li>Produce maps, dashboards, charts, infographics, and other visual products that communicate findings clearly and effectively.</li><li>Develop spatial analyses and GIS products to support planning, monitoring, coverage analysis, and decision-making.</li><li>Clean, organize, and prepare data for visualization and mapping purposes.</li><li>Collaborate with technical staff to translate program data into accessible visual formats for diverse audiences.</li><li>Support the design and maintenance of interactive dashboards and reporting tools.</li><li>Ensure that all visual products are accurate, well-labeled, and aligned with client and project needs.</li><li>Work with the Database Manager and Knowledge Management Lead to ensure data are properly structured and accessible for visualization.</li><li>Support routine and ad hoc reporting products, portfolio review materials, and learning products.</li><li>Assist in maintaining geospatial data standards, metadata, and documentation.</li><li>Support quality control processes for visualization and GIS products.</li><li>Contribute to the development of user-friendly products that strengthen evidence use and communication.</li><li>Respond to requests for visual products and spatial analysis in a timely and flexible manner.</li><li>Coordinate with the broader MELA team to ensure consistency in style, branding, and technical quality.</li></ul><p>Physical Requirements: Prolonged periods sitting or standing at a desk and using a computer. Work Environment / Environmental Factors: This position has no work or environmental factors outside of a standard office environment.</p><p>Additional Information This is a full-time position. The expected working day is from Sunday to Thursday, 40 hours per week. This position is required to be in the office Sunday Thursday. This arrangement is subject to review and may change at the company s discretion.</p><p>Life at Tetra Tech: The perks of working at Tetra Tech include:</p><ul><li>Comprehensive and market-competitive benefits.</li><li>Merit-based financial rewards.</li><li>Flexibility and company-wide commitment to work/life balance.</li><li>Collaborative team atmosphere that values the contributions of all employees.</li><li>Learning and development opportunities for ongoing professional growth.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in geography, GIS, data science, statistics, information systems, international development, or a related field preferred. Minimum of 4 years of experience in GIS, data visualization, data analysis, or related technical work. Demonstrated experience developing maps, dashboards, and other data visualization products. Strong knowledge of GIS software and visualization tools such as ArcGIS, Power BI, Tableau, or similar platforms. Experience working with development, MEL, or foreign assistance data preferred. Strong analytical, organizational, and quality assurance skills. Ability to communicate technical information in clear, accessible visual formats. Experience working in Jordan and/or the MENA region strongly preferred. Excellent written and oral communication skills in English and Arabic required.</p>

<p><h4>Job description:</h4> <p>We are seeking a highly motivated and experienced Transformation Manager to join our Chief Strategy & Transformation Office. In this role, you will play a pivotal role in driving the successful execution of transformation initiatives, ensuring alignment with the organization's strategic vision, and fostering a culture of growth and innovation, while owning the impact of transformation initiatives on the business's profit & loss (P&L). Your responsibilities will also include developing and managing objectives and key results (OKRs) to measure the impact and success of transformation projects while embracing agile principles relevant to agile product and delivery management.</p> <h4>Responsibilities:</h4> <ul> <li><strong>Spearhead strategic transformation:</strong> Orchestrate and execute strategic transformation initiatives, assuming full ownership of their success.</li> <li><strong>Harness domain expertise:</strong> Leverage extensive line-of-business knowledge in retail, CIB, operations, and GRC to drive seamless implementation and adoption of strategic initiatives.</li> <li><strong>Align transformation with strategic objectives:</strong> Ensure that transformation initiatives are seamlessly aligned with the organization's strategic objectives and long-term vision.</li> <li><strong>Champion P&L ownership:</strong> Take ownership of the financial implications of transformation initiatives on the business's profit & loss (P&L), ensuring financial viability and alignment with business goals.</li> <li><strong>Data-driven decisions:</strong> Work with data to drive informed decisions, partnering with data business partners and data stewards to ensure that transformation initiatives are data-driven and data-compliant.</li> <li><strong>Deliver comprehensive reporting:</strong> Regularly prepare detailed reports and updates for senior management and governance committees, effectively communicating the status, progress, and achievements of transformation initiatives, including their financial impact on the P&L.</li> <li><strong>Foster cross-functional collaboration:</strong> Collaborate effectively with diverse departments and stakeholders to ensure seamless and unified execution of transformation efforts.</li> <li><strong>Navigate change with expertise:</strong> Devise and implement comprehensive change management strategies to facilitate smooth transitions during transformation projects.</li> <li><strong>Optimize resource allocation:</strong> Effectively allocate and manage resources to support transformation initiatives and drive successful outcomes.</li> <li><strong>Measure impact with robust KPIs:</strong> Establish key performance indicators (KPIs) and objectives and key results (OKRs) to accurately measure the success and impact of transformation projects.</li> <li><strong>Embrace agile principles:</strong> Champion agile methodologies relevant to agile product management, including iterative development, customer-centricity, and continuous improvement.</li> <li><strong>Monitor progress with vigilance:</strong> Continuously monitor the progress of transformation initiatives, proactively identifying and addressing potential issues as they arise.</li> <li><strong>Mitigate risks proactively:</strong> Identify potential risks and challenges associated with transformation initiatives and develop effective mitigation strategies.</li> <li><strong>Drive innovation:</strong> Collaborate closely with the Chief Strategy and Transformation Officer to identify innovative opportunities and develop strategies to drive innovation within the organization.</li> <li><strong>Partner with EPMO:</strong> Collaborate with the Enterprise Project Management Office (EPMO) to streamline the execution of transformation initiatives.</li> <li><strong>Execute strategic initiatives:</strong> Lead the execution of the organization's strategic initiatives, ensuring that transformation efforts align with the broader strategic goals.</li> <li><strong>Embrace continuous improvement:</strong> Foster a culture of continuous improvement by identifying opportunities to enhance the efficiency and effectiveness of transformation efforts.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in business, management, or a related field. Master's degree is a plus.</li> <li>At least 10 years of experience in managing large-scale transformation projects and change initiatives.</li> <li>Proven domain expertise (retail or corporate investment banking).</li> <li>Strong understanding of project management methodologies and best practices.</li> <li>Exceptional leadership and communication skills.</li> <li>Analytical and problem-solving capabilities.</li> <li>Ability to adapt to fast-paced and dynamic environments.</li> <li>Change management certification is advantageous.</li> <li>Familiarity with financial and banking sector operations is a plus.</li> </ul> <h4>Preferred certifications:</h4> <ul> <li>Agile Product Owner (CSPO)</li> <li>Project Management Professional (PMP)</li> <li>Change Management Certification (e.g., Prosci, ADKAR)</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Please submit your resume in English and indicate your level of English.</p> <p>Mindrift is looking for a highly skilled presentation designer to join the Tendem project and drive specialized storytelling workflows within our hybrid AI + human system.</p> <p>In this role, you'll collaborate with Tendem agents that handle repetitive tasks, while you provide the critical thinking, domain expertise, and formatting skills necessary to deliver beautifully designed, high-stakes presentations.</p> <p>This part-time remote opportunity is ideal for creative professionals with hands-on experience in visual communications, information design, and storytelling.</p> <h4>What we do</h4> <p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p> <h4>About the role</h4> <p>This is a freelance role for a Tendem project. As a presentation designer, you will focus on storytelling and visual hierarchy. We need a specialist who knows how to communicate complex information beautifully, turning raw data and narratives into compelling, highly persuasive slides and one-pagers. You will utilize various tools such as PowerPoint, Keynote, alongside Adobe Creative Suite or Figma.</p> <h4>Key responsibilities</h4> <ul> <li>Design high-stakes pitch decks and professional one-pagers tailored for specific audiences.</li> <li>Translate complex data into clear visual storytelling with a strong focus on minimalism and precise information hierarchy.</li> <li>Elevate presentations using custom fonts, elegant animations, and perfect visual consistency.</li> <li>Enforce a polished, persuasive, and premium corporate-meets-creative style across all deliverables.</li> <li>Execute formatting quality standards through meticulous validation of visual alignment, pacing, and brand adherence before final delivery.</li> </ul> <h4>How to get started</h4> <p>Apply, pass qualification(s), and start contributing to projects aligned with your expertise on your own schedule.</p> <h4>Requirements</h4> <ul> <li>At least 2 years of relevant experience in graphic design, presentation design, visual storytelling, or data visualization is desirable.</li> <li>Bachelor’s or Master’s degree in Graphic Design, Fine Arts, Visual Communications, or related creative fields is a plus.</li> <li>Presentation software: Expertise in PowerPoint, Keynote, etc., for building complex, dynamic, and perfectly animated decks.</li> <li>Design tools: Deep proficiency with Adobe Creative Suite (Illustrator, Photoshop) or Figma to create custom graphics and layouts.</li> <li>Data & information design: Ability to translate complex data and multi-level hierarchical structures into clear, minimalist visual storytelling.</li> <li>Typography & animation: Advanced skills in working with custom fonts and smooth, elegant animations for premium deliverables.</li> <li>English proficiency: Upper-intermediate (B2) or above (required).</li> </ul> <h4>Additional requirements</h4> <ul> <li>Hands-on experience creating high-end, premium corporate-meets-creative style layouts.</li> <li>Strong attention to detail and absolute commitment to visual perfectness.</li> <li>Self-directed work ethic with the ability to troubleshoot design challenges independently.</li> <li>Your CV must include a portfolio featuring high-end presentations, pitch decks, and data visualization. Applications without a portfolio or without relevant presentation cases will not be considered.</li> </ul> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10 to 20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $45 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Summary We re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>What is on your plate?</p><ul><li>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply.</li><li>Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy.</li><li>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.</li><li>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</li><li>Reviewing and resolving any issues with local suppliers.</li><li>Assortment: Ensuring cost efficiency across our consumers that meets their needs/wants.</li><li>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.</li><li>Providing regional teams with information regarding products and quantities needed for international and regional contracts.</li><li>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.</li><li>Price: Pricing the items based on pricing guidelines and recommended prices for PL/Imported items.</li><li>Collecting market prices and conducting country price audits.</li><li>Promos: Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.</li><li>Developing the country promotion calendar.</li><li>Following up and ensuring effective execution of all activities required for each promotional event.</li><li>Analyzing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</li><li>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.</li><li>Providing regional teams with information regarding products and quantities needed for international and regional contracts.</li><li>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.</li><li>Regular market visits to check the assortment available in the country and pushing our suppliers to source them for us.</li><li>Price: Pricing the items based on Ministry pricing guidelines of Fruits &amp; Vegetables on a daily basis.</li><li>Collecting market prices and conducting country price audits.</li><li>Promos: Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.</li><li>Developing the country promotion calendar.</li><li>Following up and ensuring effective execution of all activities required for each promotional event.</li><li>Analyzing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</li><li>Quality: Regular Tmart Stores visits to ensure the quality of Fruits &amp; Veg provided by our suppliers is as per our requirement and SOP.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</p><p>You have built teams and led cross-functional projects at scale.</p><p>You are very detail-oriented, and structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</p><p>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short-staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</p><p>You can interact with senior-level executives and can manage the expectations of multiple stakeholders.</p><p>You are someone energized by the unknown and look forward to learning each day on the job.</p><p>You have excellent analytical and communication skills and always like to be hands-on with several tools.</p><p>You have excellent analytical and communication skills and always like to be hands-on with several tools.</p><p>Additionally, you have robust interpersonal and intercultural skills.</p><p>You can inspire several teams and stakeholders to rally behind a mission.</p><p>Language skills: Fluent in English mandatory &amp; Arabic can be a plus</p><p></p></section>

<p><h4>About Lucidya</h4> <p>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p> <p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p> <h4>Why this role matters</h4> <p>At Lucidya, we are building products that help some of the region's most recognizable brands understand and engage with their customers at scale. As our platform grows, so does the complexity of the problems we solve.</p> <p>Great product ideas are easy. Turning them into products that customers actually use, engineers can confidently build, and the business can successfully launch is much harder.</p> <p>That's where this role comes in.</p> <p>As a Product Owner, you'll sit at the center of product delivery. You'll be responsible for turning customer problems, product strategy, and business priorities into clear, actionable work that engineering and design teams can execute with confidence.</p> <p>Your impact won't be measured by how many Jira tickets you create. It will be measured by how effectively you help the team build the right things, reduce delivery friction, avoid costly rework, and deliver meaningful value to customers faster.</p> <p>You'll work closely with Product Managers, Designers, Engineers, QA, and customer-facing teams to ensure everyone understands the problem we're solving, why it matters, and what success looks like.</p> <p>If you enjoy bringing structure to ambiguity, asking great questions, and helping teams move faster without sacrificing quality, you'll thrive here.</p> <h4>What you'll do</h4> <li>Create clarity where others see complexity</li> <p>You'll take customer feedback, business requests, product strategy, and technical requirements and transform them into clear user stories, acceptance criteria, workflows, and requirements that teams can confidently build from.</p> <li>Own squad readiness</li> <p>You'll make sure backlog items are ready before they enter development. Engineers shouldn't be discovering major requirements halfway through a sprint. You'll ensure the team has the context, detail, and alignment needed to deliver predictably.</p> <li>Help the team build the right things</li> <p>You'll partner closely with Product Managers to break large initiatives into smaller, valuable releases that allow us to learn quickly and deliver customer value faster.</p> <li>Drive productive collaboration</li> <p>You'll act as the bridge between product, design, engineering, QA, and customer-facing teams, ensuring everyone is aligned on priorities, scope, dependencies, and expected outcomes.</p> <li>Challenge unclear thinking</li> <p>When requirements are vague, assumptions are risky, or priorities don't make sense, you'll ask the hard questions. Respectfully, but confidently.</p> <li>Reduce delivery friction</li> <p>You'll identify risks, dependencies, and gaps before they become problems. Your goal is to help the team spend less time clarifying work and more time delivering value.</p> <li>Protect quality and customer experience</li> <p>You'll think beyond the happy path by considering edge cases, permissions, error handling, workflows, and usability before features reach customers.</p> <li>Support successful launches</li> <p>You'll help ensure internal teams understand what is being released, how it works, and what customers should expect through clear release notes, documentation, and enablement materials.</p> <h4>Requirements</h4> <h4>Who you are</h4> <li>You bring structure without creating bureaucracy</li> <p>You love organization, but you know process should help teams move faster, not slow them down.</p> <li>You care about outcomes, not ticket completion</li> <p>Closing a story isn't success. Solving a customer problem is.</p> <li>You ask great questions</li> <p>You naturally challenge assumptions, uncover hidden requirements, and identify risks before they become expensive mistakes.</p> <li>You communicate clearly</li> <p>You can explain a complex technical requirement to a designer, a customer problem to an engineer, and a product decision to a stakeholder without creating confusion.</p> <li>You thrive in cross-functional environments</li> <p>You enjoy working closely with engineers, designers, QA, Product Managers, and customer-facing teams to solve problems collaboratively.</p> <li>You have strong product delivery experience</li> <p>You have at least 3 years of experience as a Product Owner, Business Analyst, Associate Product Manager, or a similar role where you've owned requirements, backlog management, and delivery readiness.</p> <li>You're comfortable with technical concepts</li> <p>You don't need to write code, but you're comfortable discussing APIs, integrations, data models, permissions, workflows, and platform behavior with engineering teams.</p> <li>You're comfortable with ambiguity</li> <p>You won't always receive perfect requirements or complete information. You're able to create clarity and move things forward without waiting for every answer.</p> <p>You'll likely stand out if you have experience with:</p> <li>B2B SaaS products</li> <li>Customer experience (CX) platforms</li> <li>Social listening or customer engagement tools</li> <li>CRM, CDP, analytics, or workflow products</li> <li>AI-powered products and automation</li> <li>Arabic-first or MENA-focused products</li> <li>Product analytics and adoption metrics</li> <h4>What success looks like</h4> <p>Within your first few months:</p> <li>Backlog items enter development with significantly fewer unanswered questions.</li> <li>Sprint planning becomes more predictable because work is properly prepared and understood.</li> <li>Engineers spend less time seeking clarification and more time building.</li> <li>Rework decreases because requirements, edge cases, and acceptance criteria are defined upfront.</li> <li>Stakeholders trust delivery updates because expectations, trade-offs, and risks are communicated clearly.</li> <li>Product releases are smoother because internal teams are prepared and aligned.</li> <li>Most importantly, customers receive better products because the team consistently understands the problem before building the solution.</li> <h4>What the hiring process will look like</h4> <li>Intro call with TA</li> <li>Interview with HM</li> <li>Case study</li> <li>Presentation interview</li> <li>Culture fit / offer</li> <p>At Lucidya, we care deeply about ownership, curiosity, speed, and continuous improvement. We look for people who challenge ideas respectfully, communicate openly, and genuinely care about building products that solve real customer problems.</p> <p>If that sounds like the environment where you do your best work, we'd love to meet you.</p></p><p></p>

<p><h4>About us:</h4> <p>Platinumlist.net, a pioneering leader in the online event guide and ticketing solution industry, has been revolutionizing the event landscape in the Gulf region since 2009. As the largest ticketing provider in the GCC, we proudly serve an extensive array of events across the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Lebanon, Qatar, and Kuwait from our Dubai-based headquarters.</p> <h4>About role:</h4> <p>We are looking for a skilled junior AI support & training specialist. The role focuses on managing customer communications through mass email and SMS campaigns, supporting AI automation processes, and preparing reports and content. This is a flexible position requiring 6 hours of work daily, with availability on weekends if needed (on-call basis).</p> <h4>Key responsibilities:</h4> <ul> <li>Support AI-driven automation workflows for communication and marketing.</li> <li>Prepare accurate reports and performance dashboards on campaign results.</li> <li>Write and edit articles, updates, and communication materials.</li> <li>Ensure message compliance, accuracy, and delivery success.</li> <li>Provide minimal direct customer communication if required.</li> <li>Collaborate with internal stakeholders to align messaging and automation processes.</li> </ul> <h4>Requirements:</h4> <ul> <li>Experience with email marketing tools, SMS platforms, and automation systems.</li> <li>Knowledge of AI automation tools is a strong advantage.</li> <li>Strong reporting, analytical, and organizational skills.</li> <li>Excellent written communication in English and Arabic.</li> <li>Prior experience in digital marketing, customer communication, or automation preferred.</li> <li>Ability to operate an Intercom system will be a huge advantage.</li> </ul> <h4>Benefits:</h4> <ul> <li>A dynamic and inclusive work environment.</li> <li>The opportunity to work with a leading ticketing provider in GCC.</li> <li>A chance to contribute to the entertainment industry and help shape experiences for thousands of users.</li> </ul></p><p></p>

<p>ROLE SUMMARY We are looking for an Online Account Manager to join our team and be part of our growth. If you re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you. WHAT S ON YOUR PLATE? Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability, and market share. Maintain continuous business relationships with vendors via regular phone calls and mails. Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between vendors and companies. Make sure that the item lists of the vendors are up to date at all times. Optimize the vendor content (MOA, delivery time, prep time, etc). Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer. Advertisement sales: Acquiring and maintaining pictures from brand items,, branding Talabat stickers at vendors,, banners and newsletter. Generate vendor coupons, promotions, and vouchers from existing vendors. Convince vendors for brand promotion of Talabat pictures. Transmission method optimization: Convincing vendors to use Pelican and properly use Check-in required features, replacement features Convince vendors to go for digitalization (Backlinks, Splash pages, White-label, Facebook button). Encourage vendors to subscribe to the online payment gateway. Coordinate with the vendor, if the vendor is live or active on Talabat, checking and resolving the reason, such as shutdown or stopped delivery related to the brand on Sales Force.</p><p><strong>Desired Candidate Profile</strong></p><p>Preferred candidates will be:<br>Bachelor s Degree within Business Administration or any other related field<br>Minimum of 3+ years experience within Sales<br>Negotiation Skills<br>Ability to meet deadlines and be flexible in working<br>Communication skills (Written and Verbal)<br>Strong analytical skills<br>Excel Skills</p>

<p>We are looking for an Online Account Manager to join our team and be part of our growth. If you're a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.</p><p>WHAT'S ON YOUR PLATE?</p><ul><li>Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability, and market share.</li><li>Maintain continuous business relationships with vendors via regular phone calls and mails.</li><li>Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between vendors and companies.</li><li>Make sure that the item lists of the vendors are up to date at all times.</li><li>Optimize the vendor content (MOA, delivery time, prep time, etc).</li><li>Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer.</li><li>Advertisement sales: Acquiring and maintaining pictures from brand items,, branding Talabat stickers at vendors,, banners and newsletter.</li><li>Generate vendor coupons, promotions, and vouchers from existing vendors.</li><li>Convince vendors for brand promotion of Talabat pictures.</li><li>Transmission method optimization: Convincing vendors to use Pelican and properly use Check-in required features, replacement features</li><li>Convince vendors to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).</li><li>Encourage vendors to subscribe to the online payment gateway.</li><li>Coordinate with the vendor, if the vendor is live or active on Talabat, checking and resolving the reason, such as shutdown or stopped delivery related to the brand on Sales Force.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor’s Degree within Business Administration or any other related field</p><p>Minimum of 3+ years experience within Sales</p><p>Negotiation Skills</p><p>Ability to meet deadlines and be flexible in working</p><p>Communication skills (Written and Verbal)</p><p>Strong analytical skills</p><p>Excel Skills</p>