Technical Analysts Jobs - Amman Jordan

<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until first week of October 2026</span></p> <p class="x_MsoNormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply</span></i></b></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >About Mercy Corps:</span></b></p> <p class="x_MsoNormal" ><span >Mercy Corps (MC) is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action helping people triumph over adversity and build stronger communities from within. MC has worked in Jordan since 2003 to implement a variety of programs funded by global public institutions, as well as private donors to meet the urgent needs of vulnerable populations, build cohesive and civically engaged communities, and increase inclusive economic opportunities. MC’s current portfolio in Jordan focuses on three domains: resilient individuals, strong communities and governance, and environmentally sustainable and inclusive economic growth. MC integrates cross-cutting themes of youth, gender equality and empowerment, governance, natural resource management, and technology.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >About the Project:</span></b></p> <p class="x_MsoNormal" ><span >Jordan, one of the most water-scarce countries in the world, is facing escalating climate-related disasters that threaten its communities, economy, and environment. Rising temperatures, declining rainfall, and more frequent extreme weather events, particularly flash floods and heatwaves, are straining the country’s already limited water resources and disrupting agriculture. In response, Mercy Corps Jordan is implementing Tabeaa: Strengthening Climate Resilience in Jordanian Communities, a project co-funded by the Z Zurich Foundation and the Embassy of Switzerland in Jordan. Tabeaa is part of Mercy Corps’ ongoing work under the Zurich Climate Resilience Alliance, which focuses on enhancing resilience to climate hazards globally. Through Tabeaa, Mercy Corps Jordan is strengthening climate change adaptation (CCA) and disaster risk reduction (DRR) efforts at both national and local levels. Nationally, the project supports the localization and enforcement of climate policies and promotes climate-smart investments to build long-term resilience. At the community level, Tabeaa works in five highly vulnerable locations (Wadi Musa, Azraq, Mlaih, Dieban, and Shobak), implementing locally driven interventions to protect water resources, reduce disaster risks, and support sustainable livelihoods. By integrating national-level policy action with grassroots resilience-building, Tabeaa empowers both institutions and communities to sustainably adapt to Jordan’s growing climate challenges.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >Background &amp; Rationale:</span></b></p> <p class="x_MsoNormal" ><span >As part of the Tabeaa project, Mercy Corps Jordan is running a Climate-Smart Open Innovation Bootcamp that supports Jordanian entrepreneurs and start-ups developing practical solutions to flash floods, heatwaves, and other climate hazards facing local communities. The bootcamp guides selected teams through mentorship, technical support, and prototype development and will conclude with a national pitch event at the end of September 2026, where the finalists present their solutions and two winners are selected.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >The national pitch event is a key moment for the project and its partners. It showcases home-grown climate innovation, connects entrepreneurs with investors and stakeholders, and demonstrates the value of the Tabeaa approach to donors, government, and the wider public. Capturing this journey and the national pitch event through high-quality visual content is essential to extend its reach and preserve its impact.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >To do this well, the project needs a Creative Videography, Photography, and Storytelling National (Jordanian) Individual Consultant to document the full story: the entrepreneurs and the prototypes they are building, the bootcamp journey that leads them to the pitch, and the key moments and atmosphere of the national event. This content will be used across social media, donor and partner communications, and future project outreach.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >The project is therefore seeking an experienced individual consultant to capture and produce a complete package of photos and videos before, during, and after the national pitch event.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><u><span >Consultant Objectives:</span></u></b></p> <p class="x_MsoNormal" ><span >The consultant will support the Tabeaa project team in documenting the Climate-Smart Open Innovation Bootcamp through clear, creative and high-quality photos and videos. The content should highlight the participating entrepreneurs, their solutions, the bootcamp journey, and the role of innovation in strengthening climate change adaptation (CCA), disaster risk reduction (DRR), and climate resilience in Jordan.</span></p> <ul type="disc"> <li class="x_MsoListParagraph" ><span >Attend weekly follow-up meetings with Mercy Corps, either in person or online, to align on progress, schedules, scripts, branding, and feedback.</span></li> <li class="x_MsoListParagraph" ><span >Prepare a clear workplan and timeline, including filming dates, photography sessions, video scripts, review milestones, and final delivery dates.</span></li> <li class="x_MsoListParagraph" ><span >Capture professional photography and video footage of the bootcamp trainings, participants, prototypes, portraits, and national pitch event.</span></li> <li class="x_MsoListParagraph" ><span >Produce 11 one-minute participant story videos, one for each participating entrepreneur/team, showing who they are, their innovation, the challenge it addresses, and what they aim to achieve.</span></li> <li class="x_MsoListParagraph" ><span >Produce the required video package, including the participant story videos, a 3–4-minute participant journey video, a 1-minute national pitch event recap video, and a 30-60 second teaser video before the national event.</span></li> <li class="x_MsoListParagraph" ><span >Ensure all outputs follow Mercy Corps, Tabeaa, and partner branding and are ready for donor, partner, social media, and public communication use.</span></li> </ul> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >Consultant Deliverables:</span></b></p> <p class="x_MsoNormal" ><span >The consultant is expected to deliver the following:</span></p> <ol start="1" type="1"> <li class="x_MsoListParagraph" ><span >Coordination and follow-up</span></li> </ol> <ul type="disc"> <li class="x_MsoListParagraph" ><span >Attend weekly follow-up meetings with Mercy Corps, or as agreed with the project team.</span></li> <li class="x_MsoListParagraph" ><span >Incorporate Mercy Corps feedback into filming, editing, and final outputs.</span></li> </ul> <ol start="2" type="1"> <li class="x_MsoListParagraph" ><span >Workplan, scripts, and production plan</span></li> </ol> <ul type="disc"> <li> <ul type="disc"> <li class="x_MsoListParagraph" ><span >Submit a clear workplan and timeline covering filming, interviews, training coverage, portrait sessions, national event coverage, review rounds, and delivery dates.</span></li> <li class="x_MsoListParagraph" ><span >Prepare scripts/interview questions for the participant story videos and journey video, for Mercy Corps approval before filming.</span></li> </ul> </li> </ul> <ol start="3" type="1"> <li class="x_MsoListParagraph" ><span >Photography</span></li> </ol> <ul type="disc"> <li> <ul type="disc"> <li class="x_MsoListParagraph" ><span >Deliver one high-resolution professional portrait/photo for each of the 11 participating entrepreneurs/teams.</span></li> <li class="x_MsoListParagraph" ><span >Deliver an edited high-resolution photo library covering trainings, mentorship sessions, prototype development, bootcamp activities, and the national pitch event.</span></li> <li class="x_MsoListParagraph" ><span >National event photos should cover speakers, judges, participants, pitches, prototype showcases, winners, branding, networking, and event atmosphere.</span></li> </ul> </li> </ul> <ol start="4" type="1"> <li class="x_MsoListParagraph" ><span >Videos</span></li> </ol> <ul type="disc"> <li> <ul type="disc"> <li class="x_MsoListParagraph" ><span >Produce 11 participant story videos, approximately 1 minute each, introducing each participant/team, their innovation, the challenge addressed, and what they aim to achieve.</span></li> <li class="x_MsoListParagraph" ><span >Produce one main video, approximately 3–4 minutes long, capturing the participants' journey from trainings and prototype development to the national pitch event.</span></li> <li class="x_MsoListParagraph" ><span >Produce one national pitch event recap video, approximately 1 minute long, suitable for social media.</span></li> <li class="x_MsoListParagraph" ><span >Produce one teaser video, approximately 30–60 seconds long, to build visibility ahead of the national pitch event.</span></li> <li class="x_MsoListParagraph" ><span >Capture professional video footage of the national pitch event to support the recap video, journey video, and future Mercy Corps communications.</span></li> </ul> </li> </ul> <ol start="5" type="1"> <li class="x_MsoListParagraph" ><span >Final handover</span></li> </ol> <ul type="disc"> <li> <ul type="disc"> <li class="x_MsoListParagraph" ><span >Submit all final edited videos and photos in ready-to-use formats.</span></li> <li class="x_MsoListParagraph" ><span >Submit all raw footage, raw photos, editable/source files, subtitles/text files where applicable, and related project files.</span></li> <li class="x_MsoListParagraph" ><span >All materials must be handed over to Mercy Corps with full ownership and usage rights.</span></li> </ul> </li> </ul> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >Timeframe / Schedule:</span></b></p> <p class="x_MsoNormal" ><span >The assignment is expected to run from the first week of August 2026 until the completion of post-event editing and final handover following the national pitch event in the first week of October 2026. The assignment will cover planning and follow-up, filming during bootcamp trainings and participant activities, portrait sessions, teaser production ahead of the national event, full media coverage of the national pitch event, post-event editing, and final delivery.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >Exact filming dates, review rounds, and delivery deadlines will be agreed with Mercy Corps at contract signature.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >The Consultant will report to: Partnerships and Influencing Coordinator and Communications Team - Mercy Corps Jordan.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >The Consultant will work closely with: the Mercy Corps Tabeaa project and communications teams, the participating entrepreneurs, and relevant project partners and stakeholders.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >Required Experience &amp; Skills:</span></b></p> <ul type="disc"> <li class="x_MsoListParagraph" ><span >Proven experience in professional and creative videography, photography, and video editing, including event coverage and short story-style videos.</span></li> <li class="x_MsoListParagraph" ><span >Experience producing entrepreneurs, participant, or story videos for social media, donor communication, or campaigns.</span></li> <li class="x_MsoListParagraph" ><span >Strong photography skills, including portraits, event photography, and product/prototype photography.</span></li> <li class="x_MsoListParagraph" ><span >Ability to produce short-form content, including teasers, recap videos, and social media-ready videos.</span></li> <li class="x_MsoListParagraph" ><span >Ability to follow branding guidelines and produce polished, consistent outputs.</span></li> <li class="x_MsoListParagraph" ><span >Access to professional production equipment, including camera, audio, lighting, stabilization equipment, editing software, and backup storage.</span></li> <li class="x_MsoListParagraph" ><span >Fluency in Arabic and good English, written and spoken. Ability to support captions, subtitles, or bilingual text where required is an asset.</span></li> </ul> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >Application</span></b></p> <p class="x_MsoNormal" ><span >Interested individual consultants must submit the following:</span></p> <ul type="disc"> <li class="x_MsoListParagraph" ><span >Updated Curriculum Vitae (CV).</span></li> <li class="x_MsoListParagraph" ><span >Portfolio or links to relevant previous work, especially story-style videos, event coverage, social media videos, portraits.</span></li> <li class="x_MsoListParagraph" ><span >Financial proposal in Jordanian Dinar (JOD), covering all costs required to complete the assignment and deliver all outputs. Financial offers must be based on a fixed price for each deliverable/sub-deliverable. Prices must be all-inclusive and covering costs related to: transportation, equipment and tools needed, any software, application, licenses, and subscriptions the Consultant needs to complete the work.</span></li> <li class="x_MsoListParagraph" ><span >At least five recent references, including name, organization, email, and phone number.</span></li> </ul> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >Offers will be evaluated against Mercy Corps’ cost-effectiveness and efficiency standard.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >Diversity, Equity &amp; Inclusion</span></b></p> <p class="x_MsoNormal" ><span >Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >Equal Employment Opportunity</span></b></p> <p class="x_MsoNormal" ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >Safeguarding &amp; Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (<a href="mailto:integrityhotline@mercycorps.org" title="mailto:integrityhotline@mercycorps.org">integrityhotline@mercycorps.org</a>).</span></p> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><span >How to Apply</span></b></p> <p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Tuesday 21 July, 2026 at 4:00 pm Amman time</b>:</span></p> <ol start="1" type="1"> <li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section above .</span></li> <li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li> <li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li> <li class="x_MsoListParagraph" ><span >A filled &amp; signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li> </ol> <p class="x_MsoNormal" ><span >&nbsp;</span></p> <p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>

Within delegated authority, the incumbent will perform the following duties:&nbsp; •Manages and supervises the activities of the OSESGY Aviation Unit. • Monitors that air operations are conducted in compliance with Air Tasking Orders (ATOs), Standard Operating Procedures (SOPs), UN directives, Department of Peace Operations (DPO) / Department of Operational Support (DOS) Aviation Manual, UN Aviation Standards for Peacekeeping and Humanitarian Air Transport Operations (UN AVSTADS), UN Aviation Safety Manual, ICAO standards and recommended practices and the host country's Aeronautical Information Publications (AIPs). • Reviews and approves Air Mission Requests and ensures that the most suitable air asset(s) is / are assigned to achieve&nbsp; a task with&nbsp; maximum safety, cost efficiency and effectiveness in the mission support. • Verifies with Chief Planning,&nbsp; the daily projected Air Tasking Orders (ATOs) for conformance and compliance with the requested tasks, resolves conflicting priorities and ensures that ATOs are published and communicated to all relevant elements in&nbsp; accordance with the established procedures and deadlines. • Manages routine (regular passenger/cargo, logistics resupply) flights, special (casualty and medical evacuation, VIP) flights and military operational flights. • Manages the integrated search and rescue operations for UN air assets and other aircraft upon request. • Supervises timely coordination of diplomatic over flight/landing clearances, ground handling support and hotel&nbsp; accommodation/meal/transportation arrangements for aircrews. • Conducts the aviation risk management for UN aviation activities in accordance with the established procedures. • Monitors utilization of UN air assets and analyses the statistical data obtained. • Liaises with other UN units/sections, non-government and government organizations and intergovernmental agencies&nbsp; on aviation matters. • Develops and implements the standard operating procedures for the related aviation processes. • Ensures that aircrews are briefed and conversant with UN policies, aviation safety requirements and the latest applicable aviation standard operating procedures. • Monitors that appropriate reference documents are current, readily available and accessible to all aircrew members&nbsp; and aviation personnel. • Develops inputs for budget proposals for the mission's air transport operations. • Develops inputs for the Mission's Statement of Requirements to UNHQ for aircraft acquisition. • Provides responses to UNHQ during aircraft technical evaluations to ensure that vendor’s proposals meet technical&nbsp; requirements. • Supervises the preparation of operational plans, performance reports, and responses to internal and external audit&nbsp; observations. • Analyzes, in coordination with the UNHQ Aviation Safety Section (AvSS), the aviation safety reports, perform Aircraft and Airfield inspection, identifies necessary corrective and preventive measures and informs the Chief Mission Support, Chief Aviation Safety Section, and Chief Air Transport Services on the required actions. • Manages the allocation and rotation of appropriate work assignments. • Coordinates the individual annual work plans and produces detailed performance assessments and evaluations for the subordinate staff members. • Develops and coordinates training courses, workshops and other related training activities. • Performs other related duties as required.<p><strong>Desired Candidate Profile</strong></p><ul><li>An advanced university degree (Master's degree or equivalent) in Air Transportation/Aviation Management, Air Traffic Management, Aviation Safety Management, Aerospace/Aeronautical Engineering, or graduation from an equivalent military educational establishment is required.</li><li>A first-level university degree with a relevant combination of education, professional training, certification in air transport, and two (2) additional years of experience in air transportation related occupation, may be accepted in lieu of the advanced university degree.</li><li>Training and certification as a Commercial Pilot, or a Flight Operations Officer/Flight Dispatcher, Aerospace/Aeronautical Engineering, or an Air Traffic Controller or an equivalent military qualification is required.</li><li>A minimum of five (5) years of progressively responsible experience in air transport operations or aviation safety, with at least three (3) years of managerial experience on a position directly related to the coordination of complex air transport operations in the international environment is required.</li><li>Experience in handling Air Operations in Middle East is required.</li><li>Experience in the safety and quality management is required.</li><li>Experience in the use of ICAO standards and recommended practices is required.</li><li>Experience in international operations in a post conflict environment is desirable.</li><li>Experience in managing military air operations is desirable.</li><li>Experience in Airspace Management is desirable.</li><li>English is required.</li></ul>

<p><h4>Description</h4> <p>Mindrift is looking for skilled bot developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project and build conversational bots and messaging-platform integrations within our hybrid AI + human environment. In this role, as an AI pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.</p> <h4>What we do</h4> <p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p> <h4>About the role</h4> <p>This is a freelance role for a Tendem project. As a bot developer, you'll design, build, and refine messaging bots across WhatsApp, Telegram, Discord, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.</p> <h4>Key responsibilities</h4> <ul> <li>Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms.</li> <li>Design and implement conversational flows, dialogue state, and fallback handling.</li> <li>Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.</li> <li>Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).</li> <li>Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).</li> <li>Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.</li> <li>Implement logging, monitoring, and recovery so bots stay healthy in production.</li> </ul> <h4>Requirements and benefits</h4> <h4>Educational qualifications</h4> <ul> <li>At least 3 years of relevant experience in backend, integration, automation, or bot development (required).</li> <li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li> </ul> <h4>Academic and/or professional experience</h4> <p>Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential.</p> <h4>Technical skills (essential)</h4> <ul> <li>At least 1 year of hands-on experience building bots for major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required.</li> <li>Strong command of Python or Node.js for backend bot logic.</li> <li>Solid experience with REST APIs, webhooks, OAuth, and async request handling.</li> <li>Experience with relational or NoSQL databases for storing conversation state and user data.</li> <li>Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.</li> <li>Understanding of platform-specific limits, message templates, and approval flows (e.g., WhatsApp template messages).</li> <li>Experience with hosting and deployment (Docker, serverless, VPS, or PaaS).</li> </ul> <h4>Additional requirements</h4> <ul> <li>Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.</li> <li>Self-directed work ethic with the ability to design and ship complete bots independently.</li> <li>Portfolio or examples of bots you've built (required).</li> <li>English proficiency: Upper-intermediate (B2) or above (required).</li> </ul> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p> <h4>Why this freelance opportunity might be a great fit for you?</h4> <ul> <li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li> <li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li> <li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Mindrift is looking for skilled bot developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project and build conversational bots and messaging-platform integrations within our hybrid AI + human environment. In this role, as an AI pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.</p> <h4>What we do</h4> <p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p> <h4>About the role</h4> <p>This is a freelance role for a Tendem project. As a bot developer, you'll design, build, and refine messaging bots across WhatsApp, Telegram, Discord, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.</p> <h4>Key responsibilities</h4> <ul> <li>Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms.</li> <li>Design and implement conversational flows, dialogue state, and fallback handling.</li> <li>Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.</li> <li>Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).</li> <li>Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).</li> <li>Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.</li> <li>Implement logging, monitoring, and recovery so bots stay healthy in production.</li> </ul> <h4>Requirements and benefits</h4> <h4>Educational qualifications</h4> <ul> <li>At least 3 years of relevant experience in backend, integration, automation, or bot development (required).</li> <li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li> </ul> <h4>Academic and/or professional experience</h4> <p>Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential.</p> <h4>Technical skills (essential)</h4> <ul> <li>At least 1 year of hands-on experience building bots for major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required.</li> <li>Strong command of Python or Node.js for backend bot logic.</li> <li>Solid experience with REST APIs, webhooks, OAuth, and async request handling.</li> <li>Experience with relational or NoSQL databases for storing conversation state and user data.</li> <li>Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.</li> <li>Understanding of platform-specific limits, message templates, and approval flows (e.g., WhatsApp template messages).</li> <li>Experience with hosting and deployment (Docker, serverless, VPS, or PaaS).</li> </ul> <h4>Additional requirements</h4> <ul> <li>Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.</li> <li>Self-directed work ethic with the ability to design and ship complete bots independently.</li> <li>Portfolio or examples of bots you've built (required).</li> <li>English proficiency: Upper-intermediate (B2) or above (required).</li> </ul> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p> <h4>Why this freelance opportunity might be a great fit for you?</h4> <ul> <li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li> <li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li> <li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>We are seeking an experienced Fortinet Security Engineer to support compliance and security rollout activities across retail outlets in Dubai. The ideal candidate will have strong hands-on experience with FortiGate firewalls and FortiAnalyzer, with the ability to manage security configurations, monitoring, troubleshooting, and reporting activities in enterprise environments.</p> <h4>Key Responsibilities:</h4> <ul> <li>Configure, deploy, and troubleshoot FortiGate firewalls</li> <li>Manage firewall policies, NAT, VPNs, routing, and security profiles</li> <li>Monitor and analyze security logs using FortiAnalyzer</li> <li>Support compliance and security implementation across retail branches</li> <li>Perform troubleshooting and incident resolution</li> <li>Ensure security best practices and policy compliance</li> <li>Work closely with project and infrastructure teams during rollout activities</li> <li>Prepare technical documentation and implementation reports</li> </ul> <h4>Requirements</h4> <ul> <li>Strong hands-on experience with Fortinet FortiGate firewalls</li> <li>Strong experience with FortiAnalyzer</li> <li>Good understanding of network security concepts</li> <li>Experience with VPNs, IPS, web filtering, and security policies</li> <li>Knowledge of routing and switching concepts</li> <li>Experience in enterprise or retail environments is preferred</li> <li>Strong troubleshooting and communication skills</li> </ul> <h4>Preferred Certifications:</h4> <p>NSE certification is a plus</p></p><p></p>

<p><h4>Description</h4> <p>We are seeking an experienced Fortinet Security Engineer to support compliance and security rollout activities across retail outlets in Dubai. The ideal candidate will have strong hands-on experience with FortiGate firewalls and FortiAnalyzer, with the ability to manage security configurations, monitoring, troubleshooting, and reporting activities in enterprise environments.</p> <h4>Key Responsibilities:</h4> <ul> <li>Configure, deploy, and troubleshoot FortiGate firewalls</li> <li>Manage firewall policies, NAT, VPNs, routing, and security profiles</li> <li>Monitor and analyze security logs using FortiAnalyzer</li> <li>Support compliance and security implementation across retail branches</li> <li>Perform troubleshooting and incident resolution</li> <li>Ensure security best practices and policy compliance</li> <li>Work closely with project and infrastructure teams during rollout activities</li> <li>Prepare technical documentation and implementation reports</li> </ul> <h4>Requirements</h4> <ul> <li>Strong hands-on experience with Fortinet FortiGate firewalls</li> <li>Strong experience with FortiAnalyzer</li> <li>Good understanding of network security concepts</li> <li>Experience with VPNs, IPS, web filtering, and security policies</li> <li>Knowledge of routing and switching concepts</li> <li>Experience in enterprise or retail environments is preferred</li> <li>Strong troubleshooting and communication skills</li> </ul> <h4>Preferred Certifications:</h4> <p>NSE certification is a plus</p></p><p></p>

<p>Responsibilities<br><br>Build and maintain RESTful APIs and GraphQL endpoints for internal and external consumption.<br>Design, develop, test, and maintain backend services using Kotlin and JVM technologies.<br>Participate in system architecture design and implementation of scalable microservices.<br>Collaborate with cross-functional teams to translate product requirements into technical solutions.<br>Write clean, efficient, and maintainable code with proper documentation and unit tests.<br>Implement security and data protection best practices.<br>Optimize performance of services including database access and network communication.<br>Monitor system health and troubleshoot issues in production environments.<br>Participate in code reviews, sprint planning, and team ceremonies.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in computer science, Software Engineering, or equivalent practical experience.<br>2 4 years of experience in backend development, with a focus on Kotlin (or strong experience in Java with recent Kotlin adoption).<br>Proficient in building RESTful APIs and working with Spring Boot, Ktor, or similar frameworks.<br>Solid understanding of object-oriented and functional programming principles.<br>Experience with SQL and NoSQL databases (e.g., PostgreSQL, MongoDB).<br>Familiarity with tools like Docker, Git, and CI/CD pipelines.<br>Good understanding of software engineering best practices including TDD and clean code.<br>Strong problem-solving skills and the ability to work independently and collaboratively.<br>Effective communication skills (written and verbal).</p>

<b>About the Role<br></b>We are looking for a fresh graduate to join the Governance, Risk, and Compliance Department for a one-year internship contract under Zain Youth Program.<br><b><br>Job Tasks and Responsibilities:<br></b><br>Maintain and update the Compliance Universe and Risk Register through regular follow-up with relevant stakeholders and support the gathering and organizing of compliance-related data.<br><br>Produce the monthly required reports and dashboards to monitor the status of open items and help maintain compliance trackers and digital tools as needed.<br><br>Conduct basic research on regulatory topics and internal policies to support compliance initiatives.<br><br>Perform basic compliance-related tasks with supervision and gradually take ownership of assigned responsibilities.<br><b><br>What We Need From You<br></b>A Bachelor's degree in: Industrial Engineering, Business Administration, Finance, Management Information Systems, or a related field.<br>Soft Skills:<br><br>Attention to detail and accuracy.<br><br>Good communication skills in both Arabic and English.<br><br>Ability to coordinate and follow up with multiple stakeholders across different business units.<br><br>Organized, with the ability to meet deadlines.<br><br>Strong Analytical Skills.<br>Technical Skills:<br><br>Good command of Microsoft Office tools (Excel, Word, and PowerPoint), knowledge of automation tools.<br><br>Basic research skills.<br><br>Ability to organize and consolidate data into clear reports.<br><br>Willingness to learn and grow within the compliance function.<br><br>

<p><h4>Job summary</h4> <p>Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps increase guest and employee satisfaction through effective communications and training.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li> <li>OR</li> <li>2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li> </ul> <h4>Core work activities</h4> <h4>Supporting management of department operations and engineering budgets</h4> <ul> <li>Assists in effectively planning, scheduling and evaluating preventative maintenance programs.</li> <li>Helps establish priorities for total property maintenance needs.</li> <li>Supervises the day to day operations of Engineering.</li> <li>Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.</li> <li>Maintains and operates equipment at optimum effectiveness, efficiency and safety.</li> <li>Supervises distribution of repair work orders.</li> <li>Assists in maintaining grounds, meeting rooms, ballrooms, public space, restaurants, property vehicles and recreational facilities as needed.</li> <li>Acts as technical liaison for all departments in property.</li> <li>Supervises Engineering in the absence of the Director of Engineering.</li> <li>Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.</li> <li>Selects and makes purchases of new equipment, supplies, and furnishings.</li> <li>Inspects and evaluates the physical condition of facilities in order to determine the type of work required.</li> <li>Manages parts, supplies and equipment inventories effectively by minimizing downtime and maximizing cash flow.</li> <li>Performs inspections effectively.</li> <li>Assists in evaluating and implementing new technologies, equipment and supplies.</li> <li>Assists in establishing and implementing an energy conservation program.</li> </ul> <h4>Maintaining engineering standards</h4> <ul> <li>Helps ensure necessary permits and licenses for building and physical plant are obtained and kept current.</li> <li>Helps ensure regulatory compliance to facility regulations and safety standards.</li> <li>Ensures compliance with all Engineering departmental policies, standards and procedures.</li> <li>Ensures all employees have the proper supplies, equipment and uniforms.</li> </ul> <h4>Ensuring exceptional customer service</h4> <ul> <li>Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Empowers employees to provide excellent customer service.</li> </ul> <h4>Conducting human resources activities</h4> <ul> <li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li> <li>Helps train employees in safety procedures.</li> <li>Assists in training other department employees in fire protection, safety and evacuation procedures.</li> <li>Provides feedback to employees based on observation of service behaviors.</li> <li>Assists in performing operational activities as necessary.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>

<p><h4>Job summary</h4> <p>Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps increase guest and employee satisfaction through effective communications and training.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li> <li>OR</li> <li>2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li> </ul> <h4>Core work activities</h4> <h4>Supporting management of department operations and engineering budgets</h4> <ul> <li>Assists in effectively planning, scheduling and evaluating preventative maintenance programs.</li> <li>Helps establish priorities for total property maintenance needs.</li> <li>Supervises the day to day operations of Engineering.</li> <li>Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.</li> <li>Maintains and operates equipment at optimum effectiveness, efficiency and safety.</li> <li>Supervises distribution of repair work orders.</li> <li>Assists in maintaining grounds, meeting rooms, ballrooms, public space, restaurants, property vehicles and recreational facilities as needed.</li> <li>Acts as technical liaison for all departments in property.</li> <li>Supervises Engineering in the absence of the Director of Engineering.</li> <li>Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.</li> <li>Selects and makes purchases of new equipment, supplies, and furnishings.</li> <li>Inspects and evaluates the physical condition of facilities in order to determine the type of work required.</li> <li>Manages parts, supplies and equipment inventories effectively by minimizing downtime and maximizing cash flow.</li> <li>Performs inspections effectively.</li> <li>Assists in evaluating and implementing new technologies, equipment and supplies.</li> <li>Assists in establishing and implementing an energy conservation program.</li> </ul> <h4>Maintaining engineering standards</h4> <ul> <li>Helps ensure necessary permits and licenses for building and physical plant are obtained and kept current.</li> <li>Helps ensure regulatory compliance to facility regulations and safety standards.</li> <li>Ensures compliance with all Engineering departmental policies, standards and procedures.</li> <li>Ensures all employees have the proper supplies, equipment and uniforms.</li> </ul> <h4>Ensuring exceptional customer service</h4> <ul> <li>Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> <li>Empowers employees to provide excellent customer service.</li> </ul> <h4>Conducting human resources activities</h4> <ul> <li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li> <li>Helps train employees in safety procedures.</li> <li>Assists in training other department employees in fire protection, safety and evacuation procedures.</li> <li>Provides feedback to employees based on observation of service behaviors.</li> <li>Assists in performing operational activities as necessary.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>

<p ><span >About Mercy Corps</span></p> <p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p> <p >&nbsp;</p> <p ><span >The Program / Department / Team</span></p> <p ><span >Informal Livelihoods Advancement Activity (Iqlaa)</span><span >, funded by the United States Government, is a program that started in May 2022 and aims to support Jordan's HBBs and MSEs to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.</span></p> <p ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and market constraints that facilitate or restrict formalization and growth. Based on the findings, Iqlaa implements best practices in enterprise strengthening and MSE-focused financial sector development within a market systems development (MSD) framework. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></p> <p ><span >Implementing Organizations: Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg Design, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham).</span></p> <p >&nbsp;</p> <p ><span >The Position</span></p> <p ><span >The Monitoring, Evaluation, Learning (MEL) and Information Management (IM) Assistant is part of Iqlaa’s Program Quality and Learning (PQL) Department. S/He will support the implementation of MEL and IM activities across Iqlaa’s portfolio of interventions, including data collection, data verification, field visits, documentation, and timely reporting. S/He will contribute to routine data collection and support the implementation of intervention MEL Plans in line with donor and Mercy Corps requirements.</span></p> <p ><span >Working closely with relevant technical teams, the PQL team, partners, and sub-grantees, the MEL and IM Assistant will support the review and updating of result chains, indicators, and MEL plans to track and report on intervention activities and indicators.</span></p> <p ><span >The MEL and IM Assistant will support the timely maintenance and implementation of MEL plans and data collection tools to contribute to high-quality reporting to the donor and Mercy Corps. S/He will assist in developing and updating data collection tools for the Iqlaa team, partners, and sub-grantees as assigned, with the goal of collecting high-quality data for reporting, adaptive management, and program decision-making. S/He will work closely with the PQL team, partners, and sub-grantees to support the implementation of MEL activities.</span></p> <p >&nbsp;</p> <p ><span >The MEL and IM Assistant will support the drafting, testing, and updating of data collection tools and instruments, and will contribute to ensuring that Iqlaa MEL activities follow applicable policies and guidance notes. S/He will support the PQL team in ensuring that data collection tools are clear, practical, and aligned with Iqlaa’s MEL frameworks, systems, and automated tools.</span></p> <p ><span >The MEL and IM Assistant will support the MEL and IM Manager in drafting, revising, and implementing MEL plans and tools for Iqlaa’s partners and sub-grantees. S/He will also support basic quantitative and qualitative data analysis and reporting to help track progress and document the results of Iqlaa interventions.</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p ><span >Essential Responsibilities</span></p> <p >&nbsp;</p> <p ><em ><u >Monitoring, Evaluation, and Learning</u></em></p> <p ><span >• Support the implementation and maintenance of the Activity Monitoring, Evaluation, and Learning Plan (AMELP) in alignment with donor and Mercy Corps requirements.</span></p> <p ><span >• Support the development, implementation, and updating of intervention MEL plans for assigned interventions, ensuring alignment with donor and Mercy Corps MEL standards.</span></p> <p ><span >• Support the implementation of qualitative and quantitative MEL activities, including data collection and verification, using Iqlaa's MEL systems and automated platforms.</span></p> <p ><span >• Maintain MEL documentation, including MEL folders, datasets, supporting evidence, data collection tools, and related documentation to ensure completeness and accessibility.</span></p> <p ><span >• Conduct field visits, desk reviews, spot checks, and remote quantitative and qualitative data collection activities across assigned interventions.Contribute to intervention-level quality reports and support donor and internal reporting requirements as assigned by the supervisor.Support the integration of MEL requirements into RFAs, RFPs, and partner documentation as requested.</span></p> <p ><span >• Development of evaluation questions, methodologies, and data collection tools for measuring the impact of assigned interventions.</span></p> <p ><span >• Coordinate the implementation of surveys, focus group discussions, interviews, and follow-up on evaluation exercises for the assigned interventions.</span></p> <p ><span >Supports the MEL and IM Manager and the PQL Director in the annual surveys. Mid-line evaluation, and final internal performance review and evaluation.</span></p> <p ><span >• Support consortium partners in their MEL plans, reporting processes, and close-out requirements.</span></p> <p ><span >• Collaborate closely with the PQL team, technical leads, and partners on MEL-related tasks as assigned.</span></p> <p ><span >• Ensure data protection in accordance with Responsible Data Policy and evaluation requirements.</span></p> <p ><span >• Ensure monitoring and evaluation plans and tools, data collection, entry, cleaning, and storage are appropriately implemented by the subordinates.</span></p> <p ><span >• Analyze monitoring and evaluation qualitative data to an appropriate standard and use analysis results to inform project decision-making.</span></p> <p ><span >• Coordinate the implementation of surveys, focus group discussions, interviews, and follow-up on monitoring and evaluation exercises for various initiatives in targeted communities.</span></p> <p ><span >• Ensure compliance with relevant Mercy Corps MEL policy and donor MEL policies and regulations.</span></p> <p ><span >• Complete any other duties assigned.</span></p> <p >&nbsp;</p> <p ><em ><u >Information Management</u></em></p> <p ><span >• Maintain and operationalize Iqlaa’s Data Management Protocol and ensure data accountability, quality, and verification across all interventions.</span></p> <p ><span >• Lead the development, testing, and management of data collection tools and instruments in coordination with the PQL team, technical teams, partners, and implementing partners.</span></p> <p ><span >• Facilitate data demand and ensure that collected data flows accurately into IM systems.</span></p> <p ><span >• Establish data collection tools and instruments that will be used by the Iqlaa team, including consortium and all implementing , and ensure timely and quality development, testing, and management of MEL data as well as monitor progress of interventions against set milestones and evaluate the impact of implemented interventions as requested by the supervisor. </span></p> <p ><span >• Develop and maintain the required digitized data collection methods, such as ODK collection built on XLS forms.</span></p> <p ><span >• Ensure a comprehensive and updated database for interventions is maintained and reflected on Iqlaa information management system.</span></p> <p ><span >• Coordinate with all relevant partners, sub-grantees, and technical leads to ensure adherence with Iqlaa MEL plans and data collection requirements.</span></p> <p >&nbsp;</p> <p ><em ><u >Capacity Building and Mentoring</u></em></p> <p ><span >• Train field staff and partners on basic MEL tools and ethical data practices.</span></p> <p ><span >• Supervise and provide technical guidance to the subordinate, ensuring they effectively carry out their duties and responsibilities.</span></p> <p ><span >• Develop individual work plans and provide regular feedback.</span></p> <p ><span >• Foster a positive team environment, learning culture, encourage collaboration, and recognize team members’ contributions to the project’s success.</span></p> <p >&nbsp;</p> <p ><em ><u >Reporting</u></em></p> <p ><span >• Ensure high quality and timely preparation of MEL data for reports as requested by the supervisor.</span></p> <p ><span >• Ensure appropriate internal communication and feedback systems are in place and functioning so that MEL data informs project planning and implementation.</span></p> <p ><span >• Contribute to the regular MEL reports.</span></p> <p >&nbsp;</p> <p ><em ><u >Project Coordination Activities</u></em></p> <p ><span >• Ensure the integration of team members and partners into MEL-relevant decision-making processes.</span></p> <p ><span >• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and not jeopardize its humanitarian and development missions.</span></p> <p ><span >• Ensure implementation of safeguarding policies and procedures.</span></p> <p >&nbsp;</p> <p ><em ><u >Hardware and Software Management</u></em></p> <p ><span >• Oversee the responsible management and maintenance of ICT equipment in the MEL team according to Mercy Corps asset management policies and procedures.</span></p> <p ><span >• Manage the purchase/subscription and renewal of technology software and platforms used in IQLAA in close coordination with the country MEL Advisor.</span></p> <p ><span >• Prepare a data protection plan in coordination with the relevant stakeholders.</span></p> <p >&nbsp;</p> <p ><em ><u >Safeguarding Responsibilities</u></em></p> <p ><span >• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.</span></p> <p ><span >• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</span></p> <p ><span >• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</span></p> <p >&nbsp;</p> <p ><span >Supervisory Responsibility: NA</span></p> <p ><span >Reports Directly To:</span><span > Senior MEL Officer</span></p> <p ><span >Works Directly With:</span><span > Program Quality and Learning (PQL) Director, PQL team, program teams, Communications team, procurement team, and finance teams.</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p ><span >Accountability to Participants and Stakeholders</span></p> <p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p ><span >Knowledge and Experience</span></p> <p ><span >▪ Bachelor’s degree in any relevant field, such sa but not limited to: engineering, Management, Information management, Sociology, Economics, Statistics, International Development.</span></p> <p ><span >▪ Master’s degree in is highly preferred.</span></p> <p ><span >▪ Minimum of 2 years of experience. The specific experience in MSEs/HBBs development is a plus.</span></p> <p ><span >▪ Proven experience in leading a team.</span></p> <p ><span >▪ Demonstrated skills in data collection, statistical analysis methods, and database management.</span></p> <p ><span >▪ Demonstrated experience in building log-frame, indicators, and relevant data collection tools.</span></p> <p ><span >▪ Experience developing and delivering training on MEL.</span></p> <p ><span >▪ Very strong writing skills, including reports, best practices, case studies, etc.</span></p> <p ><span >▪ Proficiency in Microsoft Office applications, including Excel and Word.</span></p> <p ><span >▪ Proficiency in developing XLS forms and using ODK is required.</span></p> <p ><span >▪ Fluency in spoken and written Arabic and English.</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p ><span >Success Factors</span></p> <p ><span >▪ Deep commitment to humanitarian principles and values.</span></p> <p ><span >▪ Willingness to learn new skills and methodologies.</span></p> <p ><span >▪ Ability to work under pressure, independently, and with limited supervision.</span></p> <p ><span >▪ Demonstrated organizational skills.</span></p> <p ><span >▪ Demonstrated creative problem-solving skills.</span></p> <p ><span >▪ Security, political and cultural awareness.</span></p> <p ><span >▪ Ability to provide a high-quality report in English.</span></p> <p ><span >▪ Ability to multi-task while meeting several pressing deadlines.</span></p> <p ><span >▪ Mature, responsible, and diplomatic in their interactions with others.</span></p> <p ><span >▪ Pays attention to detail and is meticulous, thorough, and results-oriented.</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p ><span >Living Conditions / Environmental Conditions</span></p> <p ><span >The position is based in Amman, Jordan and it may require up to 10% to travel regularly to Mercy Corps field offices and project sites. Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs, and MC's policies, procedures, and values at all times and in all in-country venues.</span></p> <p >&nbsp;</p> <p ><span >Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive</span></p> <p >&nbsp;</p> <p ><span >Ongoing Learning</span></p> <p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p> <p >&nbsp;</p> <p ><span >Team Efficiency and Effectiveness</span></p> <p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p> <p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p> <p >&nbsp;</p> <p ><span >Equal Employment Opportunity</span></p> <p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.</span></p> <p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p> <p >&nbsp;</p> <p ><span >Safeguarding &amp; Ethics</span></p> <p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p> <p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p class="ql-align-right" ><span >الصون و الأخلاق </span></p> <p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p> <p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p> <p class="ql-align-justify" >&nbsp;</p> <p class="ql-align-justify" >&nbsp;</p> <p class="ql-align-justify" ><span >RECRUITMENT SCAMS &amp; FRAUD WARNING</span></p> <p class="ql-align-justify" ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p> <p class="ql-align-justify" ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p> <p class="ql-align-justify" ><span >All active jobs are advertised directly on Akhtaboot.</span></p> <p class="ql-align-justify" ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p> <p class="ql-align-justify" ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>

<p><h4>Job description</h4> <p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules.</p> <p>Member will perform and inspect organizational and intermediate level maintenance and modifications on RPA systems and support equipment, as required. This position requires an individual that can apply basic technical knowledge to solve complex problems by interpreting Air Force technical orders, manufacturers’ manuals/instructions or similar documents through the usage of test equipment/instruments to affect repairs.</p> <p>Member will inspect, service, repair, and overhaul aircraft, aircraft engines, and other critical components to ensure airworthiness. Repair, replace, and rebuild aircraft structures, landing gear, power plants/trains, fuel systems, and functional components using hand tools, power tools, welding equipment, rivet guns, and drills.</p> <p>Inspect and repair power plant malfunctions, including cracked components, oil leaks, etc.; diagnose malfunctions, isolate causes, and correct breaks; test engine operations, use test equipment to locate source of malfunction(s). Replace/repair damaged components and remove engine/major components from aircraft, using hoist or other lifting devices; disassemble and inspect parts for wear, warping, or other defects; repair/replace defective engine components and reassemble and install engines in aircraft; adjust, repair, or replace instruments, ADP flight controls, electrical/electronics, fuel/oil systems and associated aircraft accessories.</p> <p>Perform aircraft services to include engine flushing/cleaning, parts lubrication, and required maintenance checks. May specialize in repair and modification of engines, structural components, precision repair, functional spare parts, and assemblies. Recommend revisions to maintenance procedures to improve efficiency and ensure quality workmanship.</p> <p>USAF equivalent position is Aircraft Mechanic Apprentice.</p> <h4>Essential responsibilities:</h4> <ul> <li>Performs all daily launch/recovery duties in support of operational requirements.</li> <li>Applies logic and good judgment, understands basic technical order diagrams and procedures, and uses test equipment for analysis of airframes, engines, flight controls, pneudraulic, fuel, electrical/electronic systems, and problems.</li> <li>Supports aircraft utilization and maintenance activity schedules. Maintains accurate parts inventory during all maintenance activities. Performs maintenance and repair tasks and ensures their successful completion.</li> <li>Services, repairs, and overhauls aircraft equipment, engines, and sub-systems to ensure serviceability. Repairs, replaces, and rebuilds aircraft structures, landing gear, power plants, fuel systems (including tanks and fuel/metering control systems), and functional components using hand tools, power tools, welding equipment, rivet gun, drills, and other tools.</li> <li>Inspects and repairs power plant (engine) malfunctions, including cracked components, oil leaks, etc. Diagnoses malfunctions, isolates causes and corrects breaks. Tests engine operations, using testing equipment to locate source(s) of malfunction. Replaces and repairs damaged components, uses hand tools, gauges, and test equipment to complete repairs.</li> <li>Removes engine and major components from aircraft equipment, using hoist or other lifting devices. Disassembles and inspects parts for wear, warping, or other defects. Repairs and replaces defective engine components and reassembles and installs engine in aircraft.</li> <li>Adjusts, repairs, or replaces instruments, flight control, electrical/electronic, fuel/oil systems and aircraft accessories. Performs aircraft and vehicle services, including engine wash/cleaning, parts lubrication, and maintenance checks.</li> <li>May service engines and airframe components at flight line operations making repairs, short of overhaul, required to ensure aircraft safe operating conditions. May specialize in repair and modification of engines, structural components, precision repair, functional spare parts, and assemblies.</li> <li>Must be able to work with little-to-no supervision.</li> <li>Performs all other duties as assigned as requested.</li> </ul> <h4>Minimum requirements:</h4> <ul> <li>Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.</li> <li>Minimum of one year of actual aircraft mechanic maintenance experience required.</li> <li>Must have basic knowledge of basic and complex mechanical maintenance and repair.</li> <li>Must possess basic knowledge of technical publications related to aircraft mechanical maintenance.</li> <li>Must know theory and principles of operation of engines, accessories and components, theory of flight and electronic flight controls, and have a basic understanding of applicable systems.</li> <li>Must be able to inspect and operate ground support and auxiliary equipment.</li> <li>Must achieve a passing grade in all required courses/certifications for continued employment, as needed.</li> <li>Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment.</li> <li>Must be able to deploy to forward locations (other countries) as directed by the government.</li> <li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li> <li>Must be able to speak, read, write, and understand English.</li> <li>Must submit updated SF-86 within 30 days of hire start date.</li> <li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li> <li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li> <li>Must have current/active state issued driver’s license.</li> <li>Must be able to acquire and maintain a valid flight-line government driver’s license.</li> <li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li> <li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li> </ul> <h4>Preferred qualifications:</h4> <ul> <li>Associate degree in a relevant career field.</li> <li>Licensed by the FAA as an airframe and powerplant mechanic.</li> <li>RPA deployment experience.</li> <li>Prior experience as a defense contractor.</li> <li>Aircraft mechanic experience within the last 10 years.</li> <li>MQ-9 experience as an aircraft mechanic.</li> <li>MQ-9 aircraft composite repair/replacement experience.</li> </ul> <h4>Compensation details:</h4> <p>$34.17 per hour</p> <p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p> <h4>Benefits overview:</h4> <p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p> <ul> <li>Health, dental, and vision insurance</li> <li>Paid time off and holidays</li> <li>Retirement benefits (including 401(k) matching)</li> <li>Educational reimbursement</li> <li>Parental leave</li> <li>Employee stock purchase plan</li> <li>Tax-saving options</li> <li>Disability and life insurance</li> <li>Pet insurance</li> </ul> <p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a collective bargaining agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p> <h4>Additional information</h4> <p>Original posting date: 05/06/2026 - Until filled</p> <p>The job requisition is expected to remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p> <p>The company is proud to be an equal opportunity employer. Hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>

<p>Content Creator &amp; Social Media Manager</p><p>We are looking for <strong>young, motivated, and, most importantly, passionate applicants</strong> to join our production team as a <strong>Content Creator &amp; Social Media Manager</strong>.</p><p>Before applying, we want to be transparent about the nature of this position.</p><p>We are a <strong>film production company preparing to shoot a television series across Jordan</strong>. While working on a film production may sound exciting, the reality is demanding. This position requires long working days, physical stamina, flexibility, and a genuine passion for filmmaking and content creation.</p><p>The Job</p><p>The expected working schedule will be approximately <strong>12–14 hours per day, 6 days per week</strong>.</p><p>A typical shooting day may look approximately like this:</p><ul><li>1–2 hours of transportation to and from set</li><li>1 hour of setup and preparation</li><li>10 hours of filming</li><li>1-hour break after approximately 6 hours of shooting</li></ul><p>The production will take place across different locations in Jordan, including <strong>remote and challenging environments such as Wadi Rum</strong>.</p><p>You should be prepared to work in conditions that may include <strong>high temperatures during the day and significantly colder temperatures at night</strong>.</p><p>When filming around Amman, applicants may generally return home after the working day. When the production moves to remote locations, <strong>accommodation will be provided by the company</strong> for the duration of the stay.</p><p>Contract Duration</p><p>The initial engagement will be for <strong>60 days</strong>.</p><p>Depending on production requirements, the engagement may be extended to <strong>up to 90 days</strong>. Any extension will be communicated with sufficient advance notice.</p><p>Who We Are Looking For</p><p>We are looking for applicants who are creative, hardworking, adaptable, and genuinely interested in the film and content industry.</p><p>1. Previous Experience</p><p>Ideally, applicants should be able to provide <strong>KPIs or measurable results from previous work</strong> as a social media manager, content creator, or in a similar role.</p><p>However, <strong>experience is not mandatory</strong>.</p><p>We understand that many talented and motivated people are early in their careers, and we encourage promising applicants to apply even if they do not have an extensive professional track record.</p><p>2. Education</p><p>Applicants must have <strong>completed university</strong>.</p><p>Your degree, field of study, and GPA are <strong>not important to us</strong>. We care more about your ability, attitude, creativity, and willingness to work.</p><p>3. Technical Skills</p><p>Applicants should have good working knowledge of:</p><ul><li>Video and photo editing software</li><li>Camera operation</li><li>Content creation tools and workflows</li><li>Social media platforms and content formats</li></ul><p>4. Equipment &amp; Software</p><p>The company will provide:</p><ul><li>Company phone</li><li>Professional microphones</li><li>Required software licences</li></ul><p>Applicants must provide <strong>their own laptop</strong> suitable for editing and content-production work.</p><p>5. Languages</p><p>Applicants must be <strong>fluent in both Arabic and English</strong>, written and spoken.</p><p>6. Remote Production</p><p>Applicants must be comfortable working in <strong>remote locations for prolonged periods of time</strong> and staying in company-provided accommodation when required.</p><p>Compensation</p><p><strong>Base salary starts at 400 JOD per month.</strong></p><p>Final compensation may depend on the applicant's experience, technical ability, and demonstrated skills.</p><p>&nbsp;</p>

<p>About the Role: We're looking for a Senior Account Manager to own erad's top-up book end to end - from qualifying through disbursement - while leading retention on flagged accounts. You'll run a portfolio against a revenue and retention target and help shape erad's next cross-sell initiative.</p><p>What You'll Do:</p><ul><li>Develop and maintain a lightweight customer tiering model based on established policies and data.</li><li>Schedule and conduct tiered check-ins with clients, adhering to the cadence assigned to each tier.</li><li>Manage CSAT/NPS surveys following each completed top-up and accurately log all responses.</li><li>Manage the early-warning list for client retention and route flagged accounts to the retention offer checklist for follow-up.</li><li>Support the entire lifecycle of top-ups, including qualification, outreach, structuring, and disbursement.</li><li>Ensure top-up and retention reporting numbers are consistently current and accurate.</li><li>Promptly escalate at-risk accounts and identify unusual patterns in client behavior.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Who We're Looking For:</p><p>Education/Certifications: Bachelor s degree in business, finance, or a related field, or equivalent practical experience.</p><p>Experience: 5+ years of experience in account management or customer-facing roles.</p><p>Technical Skills: Proficiency in using spreadsheets and working with structured data.</p><p>Languages: Fluency in both Arabic and English.</p><p>Familiarity: Experience with CRM or other account management tools is a plus.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>ZAIN2369 - Business Assurance Intern • Operation Zain Jordan • Division Finance • Location Jordan - Amman • Closing Date 30-Sep-2026</p><p>About the Role</p><p>We are looking for a fresh graduate to join the Finance Department for a one-year internship contract under Zain Youth Program.</p><p>Job tasks &amp; Responsibilities:</p><ul><li>Handling and monitoring the revenue assurance system (RAID8), ensuring the availability and integrity of all required data for further analysis.</li><li>Performing control of cost and revenue streams to guarantee accurate and timely charging of provided services.</li><li>Coordinating with related departments regarding Revenue Assurance activities in order to analyze and follow up on pending Revenue Assurance incidents.</li><li>Preparing performance reports showing Key Performance Indicators (KPIs) and progress of target achievement.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>What We Need From You</strong></p><p>Bachelor s degree in Computer Science, Software Engineering, Business Information Technology, Business Intelligence and Data Analytics, Telecommunications Engineering, Computer Engineering, Networks Engineering or any related field.</p><p><strong>Soft Skills:</strong></p><ul><li>Collaboration &amp; Inclusion</li><li>Follow up &amp; Coordination</li><li>Initiative</li><li>Self-Learning</li></ul><p><strong>Technical Skills:</strong></p><ul><li>Analytical Thinking</li><li>Data Analysis</li><li>Research &amp; Data Gathering</li><li>Programming</li></ul><p><strong>About Application Process</strong></p><p>If you meet the criteria and you are enthusiastic about the role, we would welcome your application.</p><p>To complete the application you would need the following document(s):</p><ul><li>Resume/CV</li><li>Passport-size photograph</li><li>Highest Education Qualification</li></ul><p></p></section>

<p><h4>Description</h4> <p>Lead enterprise data privacy and personal data protection programs by developing privacy frameworks, policies, compliance controls, privacy risk assessments, and regulatory implementation aligned with applicable privacy laws and international standards.</p> <h4>Key Responsibilities</h4> <ul> <li>Develop enterprise data privacy framework.</li> <li>Create privacy policies and procedures.</li> <li>Conduct privacy impact assessments (PIA).</li> <li>Perform data protection impact assessments (DPIA).</li> <li>Design privacy by design controls.</li> <li>Define personal data classification standards.</li> <li>Develop consent management processes.</li> <li>Establish data subject rights procedures.</li> <li>Implement data retention and deletion policies.</li> <li>Support data breach management processes.</li> <li>Conduct privacy risk assessments.</li> <li>Map personal data processing activities.</li> <li>Ensure compliance with applicable privacy regulations.</li> <li>Deliver awareness sessions and stakeholder workshops.</li> <li>Support privacy audits and assessments.</li> </ul> <h4>Requirements</h4> <h4>Technical Skills</h4> <ul> <li>Personal data protection regulations</li> <li>Privacy risk assessment</li> <li>DPIA / PIA</li> <li>Privacy by design</li> <li>Data classification</li> <li>Data masking</li> <li>Data anonymization</li> <li>Data encryption fundamentals</li> <li>Identity & access management concepts</li> <li>Records management</li> <li>Information security fundamentals</li> <li>Privacy compliance tools</li> </ul> <h4>Experience</h4> <ul> <li>7 to 10 years in data privacy, information security, governance, risk & compliance, or related fields.</li> <li>Experience implementing enterprise privacy programs.</li> <li>Experience with regulatory compliance projects.</li> </ul> <h4>Preferred Certifications</h4> <ul> <li>CIPP/E</li> <li>CIPP/A</li> <li>CIPM</li> <li>CIPT</li> <li>ISO 27701 Lead Implementer</li> <li>ISO 27001 Lead Implementer</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p><ul><li>Lead, mentor, and develop software engineers and QA teams, ensuring high performance and growth.</li><li>Establish engineering standards, best practices, and code quality guidelines.</li><li>Define and execute technical roadmaps aligned with business and product goals.</li><li>Oversee backend development using PHP, Laravel, and relational databases.</li><li>Architect scalable platforms and guide decisions on performance, scalability, and maintainability.</li><li>Lead the implementation of AI-driven features, including LLMs, RAG pipelines, and automation workflows.</li><li>Design and manage system integrations using REST/SOAP APIs and ensure data synchronization with external platforms (ERP, WMS, logistics, etc.).</li><li>Ensure timely project delivery, manage deployments, and oversee infrastructure, system reliability, and performance.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Qualifications</b></p><ul><li>9 15 years of experience in software development.</li><li>Strong hands-on experience with PHP and Laravel frameworks.</li><li>Proven experience building scalable web platforms and enterprise systems.</li><li>Solid experience with API integrations and distributed system architectures.</li><li>Experience working with cloud platforms such as AWS and GCP.</li><li>Demonstrated leadership experience managing engineering teams.</li><li>Strong communication skills with the ability to collaborate across teams.</li><li>Fluent in English</li></ul><p>Nice to Have</p><ul><li>Knowledge of Java or Node.js.</li><li>Experience with Python for integrations, automation, or data processing.</li><li>Background in supply chain, logistics, or ERP systems.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: State or Regional Massage License</p><p></p></section>

<p>About the Role We are looking for a dynamic and results-oriented Account Management Executive to join our Commercial team. In this role, you will be responsible for keeping erad s active top-up book healthy and growing by running the day-to-day account management activities (i.e. tiering, check-ins, retention, flagging, and CSAT/NPS tracking) across the portfolio. It is the entry point into the Account Management team for someone who wants to build structured account ownership experience before progressing into a full book.</p><p>What You'll Do</p><ul><li>Develop and maintain strong, long-lasting relationships with key clients.</li><li>Build and maintain the lightweight customer tiering model, based on our policies and data.</li><li>Schedule and run tiered check-ins across the book, following the cadence assigned to each tier.</li><li>Run the CSAT/NPS pulse after each completed top-up and log responses accurately.</li><li>Maintain the retention early-warning flag list and route flagged accounts into the retention offer checklist for follow-up.</li><li>Support the qualifying, outreach, structuring, and disbursement flow for top-ups.</li><li>Keep top-up and retention reporting numbers current and accurate.</li><li>Escalate at-risk accounts and unusual patterns promptly.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>What We're Looking For</strong></p><ul><li>2+ years of experience in account management, sales, or a related client-facing role.</li><li>Bachelor's degree in business, finance, or a related field (or equivalent practical experience).</li><li><strong>Technical Skills:</strong> Comfortable working in spreadsheets.</li><li><strong>Languages:</strong> Fluent Arabic and English.</li><li>Startups experience is a plus</li></ul>

<p ><span >About Mercy Corps</span></p> <p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p> <p >&nbsp;</p> <p ><span >Program / Department Summary</span></p> <p ><span >Mercy Corps implements a diverse portfolio of humanitarian and development programming across the Middle East in response to acute crises and protracted vulnerabilities. Under a newly established Multi-Country Office (MCO) structure, Mercy Corps oversees programming across Syria, Jordan, and Yemen, with enhanced regional coordination, efficiency, and strategic alignment.</span></p> <p ><span >This role supports the implementation of Mercy Corps’ global ten-year strategy, Pathway to Possibility, which focuses on achieving resilient, inclusive, and sustainable outcomes across food security, water security, economic opportunity, and peace and good governance. The strategy is grounded in organizational commitments to being climate-smart, evidence-driven, locally led, innovative, and safe, diverse, and inclusive.</span></p> <p >&nbsp;</p> <p ><span >General Position Summary</span></p> <p ><span >The Senior Business Development and Grants Manager leads and directly manages all business development, pre-positioning, and grants functions across the MCO portfolio covering Syria, Jordan, and Yemen.</span></p> <p ><span >Based in Amman, the role leads multi-country resource mobilization efforts, ensuring high-quality donor engagement, competitive proposal development, and effective grants lifecycle management. The position has direct line management responsibility for a Reporting Officer and provides strong leadership, guidance, and coordination to country-level teams engaged in program development and donor compliance.</span></p> <p ><span >The role reports to the MCO Portfolio Director and works in close collaboration with Country Managers, Program Teams, Regional Award Management, Business Development and Technical teams.</span></p> <p >&nbsp;</p> <p ><span >Essential Job Responsibilities</span></p> <p ><em ><u >STRATEGIC LEADERSHIP, MANAGEMENT, AND COORDINATION</u></em></p> <p ><span >• Provide overall leadership and strategic direction for program development, business development, and grants management across Syria, Jordan, and Yemen, in line with Mercy Corps’ Program Management at Mercy Corps (PM@MC) standards and Pathway to Possibility strategic objectives.</span></p> <p ><span >• Directly manage, mentor, and support the Reporting Officer, ensuring clear objectives, regular performance management, coaching, and professional development.</span></p> <p ><span >• Strengthen harmonization, consistency, and quality of program development and grants practices across Syria, Jordan, and Yemen.</span></p> <p >&nbsp;</p> <p ><em ><u >PRE-POSITIONING, DONOR ENGAGEMENT, AND EXTERNAL REPRESENTATION</u></em></p> <p ><span >• Lead and oversee strategic pre-positioning efforts across the MCO, ensuring alignment with country strategies, regional priorities, and Mercy Corps’ global outcomes framework.</span></p> <p ><span >• Systematically map, track, and analyze donor priorities, funding trends, and competitive intelligence across sectors and geographies.</span></p> <p ><span >• Maintain and strengthen relationships with a diverse range of donors, including traditional institutional donors, private donors, foundations, and emerging financing partners, in coordination with regional and HQ teams.</span></p> <p ><span >• Demonstrate willingness to expand knowledge and expertise related to development finance and non-traditional funding mechanisms in support of diversified resource mobilization.</span></p> <p ><span >• Proactively support the MCO Portfolio Director and Country Managers in external representation, including preparation for and participation in donor meetings, partner engagements, and other stakeholder forums.</span></p> <p ><span >• Guide the development of unsolicited concepts and donor engagement materials in partnership with the MCO Portfolio Director, Country Managers, regional Business Development teams, and HQ counterparts.</span></p> <p >&nbsp;</p> <p ><em ><u >PROPOSAL DEVELOPMENT AND RESOURCE MOBILIZATION</u></em></p> <p ><span >• Oversee and lead go/no-go decision-making processes for new funding opportunities across the MCO portfolio.</span></p> <p ><span >• Provide strategic and technical leadership to ensure the development of high-quality, competitive concept notes and proposals.</span></p> <p ><span >• Ensure the systematic use of evidence-based products, learning, and analysis to inform program design and value propositions in close collaboration with MCO and country staff as appropriate.</span></p> <p ><span >• Coordinate multi-country, cross-border and cross-functional proposal development processes involving Programs, Finance, Operations, Technical Advisors, Evidence &amp; Learning teams, and HQ.</span></p> <p ><span >• Ensure proposals are operationally feasible, risk-informed, and financially sound, with budgets that accurately reflect the cost of doing business and donor compliance requirements.</span></p> <p ><span >• Lead or support proposal revisions, negotiations, and program modifications in response to donor feedback or contextual changes.</span></p> <p ><span >• Promote learning and continuous improvement through after-action reviews and documentation of proposal development lessons learned.</span></p> <p >&nbsp;</p> <p ><em ><u >GRANTS OVERSIGHT, REPORTING, AND COMPLIANCE</u></em></p> <p ><span >• Provide strategic oversight of grants management systems and processes to ensure compliance with donor regulations, Mercy Corps policies, and PM@MC minimum standards.</span></p> <p ><span >• Ensure timely, accurate, and high-quality donor reporting across the Syria, Jordan, and Yemen portfolio, supporting program teams and the Reporting Officer to meet contractual obligations.</span></p> <p ><span >• Oversee reporting trackers, internal review workflows, and coordination with HQ, regional teams, and donors, with day-to-day support from the Reporting Officer.</span></p> <p ><span >• Support program teams in responding to donor information requests, audits, and amendments.</span></p> <p ><span >• Ensure effective grant kick-off, review, and close-out processes are conducted and documented in line with Mercy Corps requirements.</span></p> <p >&nbsp;</p> <p ><em ><u >PROGRAM LEARNING, EVIDENCE, AND KNOWLEDGE MANAGEMENT</u></em></p> <p ><span >• Champion the integration of learning, evidence, and adaptive management into program development and grants processes.</span></p> <p ><span >• Work closely with the MCO program and Evidence &amp; Learning staff to ensure evidence, research findings, evaluations, and learning products are strategically leveraged to strengthen donor engagement and proposal quality.</span></p> <p ><span >• Promote consistent use of tools, templates, and systems across Syria, Jordan, and Yemen to strengthen institutional knowledge and continuity.</span></p> <p >&nbsp;</p> <p ><em ><u >Organizational Learning</u></em></p> <p ><span >• Foster a culture of learning, reflection, and continuous improvement within the business development and grants function.</span></p> <p >&nbsp;</p> <p ><span >Supervisory Responsibility</span></p> <p ><span >• Direct line management of the Reporting Officer.</span></p> <p >&nbsp;</p> <p ><span >Accountability</span></p> <p ><span >Reports Directly To: </span><span >MCO Portfolio Director</span></p> <p ><span >Works Closely With:</span><span > Country Managers, Program and Project Managers, Finance and Operations Teams, Regional Award Management Team, Regional Business Development Advisors, Technical and Evidence &amp; Learning Teams, and HQ counterparts.</span></p> <p >&nbsp;</p> <p ><span >Knowledge and Experience</span></p> <p ><span >• Bachelor’s degree in a relevant field required; Master’s degree in International Development, Humanitarian Assistance, or a related field preferred.</span></p> <p ><span >• Minimum of 5-6 years of progressive experience in business development, grants management, proposal development, and donor compliance.</span></p> <p ><span >• Demonstrated leadership and people management experience, preferably in multi-country or matrixed structures.</span></p> <p ><span >• Strong familiarity with institutional donors (e.g., ECHO, FCDO, EU, SDC, GIZ,), private donors, and donor compliance requirements.</span></p> <p ><span >• Knowledge or prior experience with DFIs and in development finance is a strong advantage.</span></p> <p ><span >• Excellent written and verbal communication skills in English.</span></p> <p ><span >• Proven ability to manage complex processes, meet deadlines, and coordinate across diverse teams.</span></p> <p ><span >• Strong contextual knowledge of the Middle East region preferred.</span></p> <p >&nbsp;</p> <p ><span >Success Factors</span></p> <p ><span >The successful candidate will be a proactive leader with strong judgment, excellent organizational skills, and a passion for high-quality humanitarian and development programming. They will be comfortable operating in complex, fast-changing environments and able to balance strategic thinking with hands-on support. Strong interpersonal skills, attention to detail, and commitment to accountability and learning are essential.</span></p> <p >&nbsp;</p> <p ><span >Living Conditions / Environmental Conditions</span></p> <p ><span >The position is based in Amman, Jordan, with travel as required to Syria and Yemen (security permitting). Team members are expected to conduct themselves in a professional manner and respect local laws, customs, and Mercy Corps policies at all times.</span></p> <p >&nbsp;</p> <p ><span >Ongoing Learning </span></p> <p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p> <p >&nbsp;</p> <p ><span >Team Engagement and Effectiveness </span></p> <p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p> <p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p> <p >&nbsp;</p> <p ><span >Equal Employment Opportunity </span></p> <p ><span >Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.</span></p> <p >&nbsp;</p> <p ><span >Safeguarding &amp; Ethics</span></p> <p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p> <p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p> <p class="ql-align-right" >&nbsp;</p> <p class="ql-align-right" ><span >الصون و الأخلاق </span></p> <p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p> <p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p ><span >RECRUITMENT SCAMS &amp; FRAUD WARNING</span></p> <p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p> <p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p> <p ><span >All active jobs are advertised directly on Akhtaboot.</span></p> <p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p> <p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>