Technical Analysts Jobs - Amman Jordan
1009 Jobs Found
<p><h4>Description</h4>
<p>Provide first-line and second-line (L1/L2) support for banking and business applications, ensuring timely resolution of incidents and service requests.</p>
<p>Monitor application health, availability, and performance, proactively identifying and escalating issues when necessary.</p>
<p>Troubleshoot application, integration, and data-related issues, ensuring minimal disruption to business operations.</p>
<p>Support daily operational activities, including batch processing, job scheduling, and end-of-day (EOD) banking activities.</p>
<p>Perform application deployment and configuration activities across development, testing, and production environments under established change procedures.</p>
<p>Coordinate with development, infrastructure, database, and vendor teams to investigate and resolve application issues.</p>
<p>Maintain accurate incident records, root cause analysis documentation, and support knowledge base articles.</p>
<p>Participate in incident, problem, and change management processes in accordance with ITIL best practices.</p>
<p>Assist in user acceptance testing (UAT), system upgrades, patch deployments, and release activities.</p>
<p>Monitor logs and system alerts, escalating critical issues to senior support staff and management as required.</p>
<p>Ensure compliance with internal policies, security standards, audit requirements, and banking regulations.</p>
<p>Support business users by providing guidance, training, and timely communication during incidents and service disruptions.</p>
<p>Contribute to continuous improvement initiatives to enhance application stability, support processes, and service quality.</p>
<h4>Requirements</h4>
<p><strong>Bachelor's degree</strong> in Computer Science, Information Technology, or a related field.</p>
<p><strong>2-5 years</strong> of experience in application support, IT operations, or a similar technical support role.</p>
<p>Experience supporting banking, financial services, or enterprise applications is preferred.</p>
<p>Familiarity with service management frameworks such as ITIL.</p></p><p></p>
<p><h4>About the company</h4>
<p>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries. We work with organizations to improve how people, processes, and technology come together, with a focus on creating practical solutions that support day-to-day business performance and long-term transformation.</p>
<h4>Role overview</h4>
<p>As a UI/UX expert, you will help shape intuitive digital experiences across internal portals and mobile applications. This role is central to improving how users interact with business systems, translating user needs and organizational goals into thoughtful, effective design solutions while working closely with technical and business stakeholders.</p>
<h4>Responsibilities</h4>
<li>Design and optimize user interfaces for internal portals and mobile applications to enhance user experience.</li>
<li>Conduct user research and usability testing to inform design decisions.</li>
<li>Collaborate with IT, HR, and business units to align design work with organizational goals.</li>
<li>Create wireframes, prototypes, and high-fidelity mockups.</li>
<li>Ensure consistency in branding, accessibility, and usability across platforms.</li>
<li>Analyze user interaction data to identify improvement opportunities.</li>
<li>Stay current with UI/UX trends, tools, and best practices.</li>
<li>Provide guidance and support during the implementation phase.</li>
<h4>Requirements</h4>
<li>Bachelor’s degree in Graphic Design, Human-Computer Interaction, Computer Science, or a related field.</li>
<li>Minimum 6 years of UI/UX design experience for both web and mobile applications.</li>
<li>Proficiency with Figma, Adobe XD, and Sketch.</li>
<li>Knowledge of accessibility and usability standards.</li>
<li>Eligible to work in Jordan.</li>
<li>Experience in internal enterprise systems is a plus.</li>
<li>A UI/UX certification is a plus.</li></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a Senior QA Frontend Engineer to join our dynamic team.</p><p>Understand complex business domain, define an effective test scope, and actively contribute to requirements analysis and feedback discussions</p><p>Collaborate with developers, product managers, and business stakeholders to ensure quality throughout the SDLC</p><p>Design, develop, and execute functional tests across the frontend and integration tests with APIs, and backend systems</p><p>Leverage AI tools to generate test cases, analyze UI/API failures, and streamline bug reporting workflows</p><p>Use prompt engineering techniques with AI tools to enhance exploratory testing, increase test coverage, and generate test data</p><p>Build & maintain robust automated tests using modern automation tools like cypress</p><p>Actively participate in sprint planning, code reviews, and technical discussions, offering input that strengthens product quality</p><p>Clearly communicate testing progress, risks, and status to relevant stakeholders</p><p>Contribute to continuous improvement of QA processes and standards within team</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>3+ years experience in software testing, ideally with a web and API testing background</p><p>Ability to understand complex business domain, and identify business and test use cases</p><p>Experience working in Agile environments with different cross-functional teams</p><p>Skilled in JavaScript-based automation, particularly using tools such as Cypress</p><p>Familiarity with API testing tools (e.g., Postman) and backend validation techniques</p><p>Exposure to AI-assisted testing tools (e.g., Cursor AI, GitHub Copilot) and understanding of their role in modern QA workflows is a plus</p><p>Strong analytical and problem-solving skills, with the ability to think critically and approach challenges methodically</p><p>Proactive communicator who actively engages in team discussions, shares ideas, and collaborates effectively with distributed teams</p><p></p></section>
<p>The GIZ Regional Programme <strong>Digital Trade and E-Commerce in the MENA Region </strong>is seeking to hire an “<strong>Economic Cooperation and Private Sector Development Advisor - Focus: E-commerce & Digital Trade</strong>” based in Jordan- for full-time base employment.</p>
<p>The regional programme "Digital Trade and E-Commerce in the MENA Region" is co-funded by the European Union (DG MENA) and the German Federal Ministry for Economic Cooperation and Development (BMZ) and implemented by GIZ and the International Trade Centre (ITC). It aims to develop e-commerce and digital trade in the South Mediterranean region to enhance business opportunities and foster decent job creation, in cooperation with the public and the private sectors. The programme covers eight countries — Algeria, Egypt, Jordan, Lebanon, Libya, Morocco, Palestine, and Tunisia, with national implementation activities in <strong>Egypt, Jordan, Morocco and Tunisia.</strong></p>
<p><strong><u>Qualifications and specialist knowledge</u></strong></p>
<ul>
<li>Bachelor’s degree in Economics, Business, Law, Information Technology, or a related field is required. A Master's degree in a similar field is preferred.</li>
<li>Sound know-how of international trade policies, agreements and rules governing e-commerce and digital trade. In-depth knowledge of the framework conditions in Jordan shaping the country’s digital trade readiness.</li>
<li>At least 5 years of experience in economic cooperation and private sector development projects.</li>
<li>Implementation experience minimum of 3 years of activities in digital trade and e-commerce: strategies and regulatory approaches for e-commerce; technical tools and solutions enabling e-commerce and digital trade (e-signature, e-payments, e-commerce platforms and others).</li>
<li>Analytical skills and structured working style. Moreover, a solution- and results-oriented work approach.</li>
<li>Willingness to travel occasionally on missions to other countries in the region and to Germany.</li>
<li>Fluency in English as program language is required. </li>
</ul>
<p><strong><u>Main Responsibilities</u></strong> </p>
<ul>
<li>Independently designing and implementing measures and activities of the regional EU co-funded program “Digital Trade in the MENA Region” in Jordan - in close dialogue with the program’s GIZ country coordinator in Jordan, as well as component leads based in Germany and the region </li>
<li>Advising partners on digital trade and e-commerce topics, ensuring excellent quality of advisory services to all stakeholders of the project. </li>
<li>Coordination of events, policy dialogues, missions in the regional project. </li>
<li>Drafting Terms of Reference for consulting services, coordinating and managing consultants and ensuring their high quality of implementation in line with program outcomes. </li>
<li>Supporting data collection, reporting and the collection and analysis of evidence for better project implementation. </li>
<li>Preparing communication material to highlight the quality of work, impact and expertise of GIZ.</li>
<li>Actively contributing to the development and dissemination of technical products, knowledge exchange formats and the collaboration with other projects and partners </li>
</ul>
<p><em>The brief profile is not intended to provide a full and complete description.</em></p>
<p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p><em><strong>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</strong></em></p>
<p><em><strong>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</strong></em></p>
<p><em><strong>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</strong></em></p>
<p><em><strong>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</strong></em></p>
<p><h4>Job description</h4>
<p><strong>Job role - Principal engineer – mechanical – aviation buildings</strong><br>
Verbal and written communication in English is mandatory.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Lead mechanical/HVAC design from feasibility and basis-of-design (BoD) through detailed design, tender and construction support for aviation facilities.</li>
<li>Own the environmental strategy for very large volumes (e.g., hangar bays): heating/cooling concepts, destratification, purge/exhaust modes, make-up air, and controls sequences—balancing energy, IAQ and safety (UFC/ASHRAE/NFPA context).</li>
<li>Engineer specialist ventilation for hazardous operations: paint spray booths/rooms, fuel-cell maintenance/purge ventilation, welding/fume extraction, VOC control, and hazardous-area interfaces with electrical/controls.</li>
<li>Integrate process utilities common to MRO and workshops.</li>
<li>Shape catering facility HVAC and hygienic air zones: kitchen exhaust and makeup air (NFPA 96), pressure cascades, temperature/humidity control for clean prep/packing.</li>
<li>Deliver BIM-led coordination (Revit/Navisworks) across architecture, structures, process, fire protection, and controls; lead clash resolution and model QA.</li>
<li>Run calculations and simulations: loads, duct/pipe sizing, ventilation rates, smoke/fume capture, and (where needed) CFD to support the thermal comfort studies.</li>
<li>Author technical documents: BoD, design reports, specifications, sequences of operation, control narratives, FAT/SAT/commissioning plans.</li>
<li>Engage stakeholders—airlines/MROs, airport operators, food safety teams, and authorities—to secure approvals and smooth delivery.</li>
<li>Lead retrofit, refurbishment, and brownfield upgrade projects within operational airport environments—assessing existing systems, developing phased upgrade strategies, ensuring minimal disruption to ongoing operations, and integrating new systems with legacy infrastructure while addressing capacity, compliance, and energy performance improvements.</li>
</ul>
<h4>Key systems and domains you’ll cover:</h4>
<ul>
<li>Hangars and workshops: general and emergency exhaust, purge ventilation for fuel system work, floor-level capture where required, destratification/ HVLS fans, door air management, radiant/air systems, PCA (pre-conditioned air) and GSE interfaces.</li>
<li>Catering facilities: high-duty kitchen exhaust and makeup air (hoods, MAUs, heat recovery), grease ducting, rooftop terminations, pressure zoning for hygiene, and interfaces to cold rooms/freezers and clean areas.</li>
<li>Experience in refurbishment projects, passenger terminal building mechanical design (HVAC, drainage systems) is preferred.</li>
</ul>
<h4>Qualifications:</h4>
<ul>
<li>Bachelor’s or master’s degree in mechanical engineering.</li>
<li>Professional registration (e.g., CEng/PE) strongly preferred.</li>
<li>15+ years’ experience in building services (mechanical/HVAC), with significant aviation project delivery (passenger terminal building, hangars, MRO shops, flight catering, or similar).</li>
<li>Proven leadership as lead/principal engineer on multi-disciplinary design projects and prior delivery in live airport environments (airside/landside interfaces, works phasing) is preferred.</li>
<li>Expertise writing BoDs, specifications, P&IDs, control sequences, etc.</li>
<li>BIM fluency: Revit, Navisworks; competence with calculations (e.g., IES-VE/HAP/eQuest), CFD exposure preferred.</li>
<li>Client-facing communication and team leadership; mentoring and QA/QC across multiple concurrent packages.</li>
<li>Strong communication skills for effective client presentations, stakeholder workshops, and cross-functional coordination.</li>
<li>Willingness to be based at Dammam Airport for the initial phase of the project (short-term assignment) and relocate to the main office upon project completion.</li>
</ul>
<p>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the oil & gas, power & renewables, chemicals, construction & infrastructure, life sciences, mining and manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>
<p><h4>Job description</h4>
<p><strong>Job role - Principal engineer – mechanical – aviation buildings</strong><br>
Verbal and written communication in English is mandatory.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Lead mechanical/HVAC design from feasibility and basis-of-design (BoD) through detailed design, tender and construction support for aviation facilities.</li>
<li>Own the environmental strategy for very large volumes (e.g., hangar bays): heating/cooling concepts, destratification, purge/exhaust modes, make-up air, and controls sequences—balancing energy, IAQ and safety (UFC/ASHRAE/NFPA context).</li>
<li>Engineer specialist ventilation for hazardous operations: paint spray booths/rooms, fuel-cell maintenance/purge ventilation, welding/fume extraction, VOC control, and hazardous-area interfaces with electrical/controls.</li>
<li>Integrate process utilities common to MRO and workshops.</li>
<li>Shape catering facility HVAC and hygienic air zones: kitchen exhaust and makeup air (NFPA 96), pressure cascades, temperature/humidity control for clean prep/packing.</li>
<li>Deliver BIM-led coordination (Revit/Navisworks) across architecture, structures, process, fire protection, and controls; lead clash resolution and model QA.</li>
<li>Run calculations and simulations: loads, duct/pipe sizing, ventilation rates, smoke/fume capture, and (where needed) CFD to support the thermal comfort studies.</li>
<li>Author technical documents: BoD, design reports, specifications, sequences of operation, control narratives, FAT/SAT/commissioning plans.</li>
<li>Engage stakeholders—airlines/MROs, airport operators, food safety teams, and authorities—to secure approvals and smooth delivery.</li>
<li>Lead retrofit, refurbishment, and brownfield upgrade projects within operational airport environments—assessing existing systems, developing phased upgrade strategies, ensuring minimal disruption to ongoing operations, and integrating new systems with legacy infrastructure while addressing capacity, compliance, and energy performance improvements.</li>
</ul>
<h4>Key systems and domains you’ll cover:</h4>
<ul>
<li>Hangars and workshops: general and emergency exhaust, purge ventilation for fuel system work, floor-level capture where required, destratification/ HVLS fans, door air management, radiant/air systems, PCA (pre-conditioned air) and GSE interfaces.</li>
<li>Catering facilities: high-duty kitchen exhaust and makeup air (hoods, MAUs, heat recovery), grease ducting, rooftop terminations, pressure zoning for hygiene, and interfaces to cold rooms/freezers and clean areas.</li>
<li>Experience in refurbishment projects, passenger terminal building mechanical design (HVAC, drainage systems) is preferred.</li>
</ul>
<h4>Qualifications:</h4>
<ul>
<li>Bachelor’s or master’s degree in mechanical engineering.</li>
<li>Professional registration (e.g., CEng/PE) strongly preferred.</li>
<li>15+ years’ experience in building services (mechanical/HVAC), with significant aviation project delivery (passenger terminal building, hangars, MRO shops, flight catering, or similar).</li>
<li>Proven leadership as lead/principal engineer on multi-disciplinary design projects and prior delivery in live airport environments (airside/landside interfaces, works phasing) is preferred.</li>
<li>Expertise writing BoDs, specifications, P&IDs, control sequences, etc.</li>
<li>BIM fluency: Revit, Navisworks; competence with calculations (e.g., IES-VE/HAP/eQuest), CFD exposure preferred.</li>
<li>Client-facing communication and team leadership; mentoring and QA/QC across multiple concurrent packages.</li>
<li>Strong communication skills for effective client presentations, stakeholder workshops, and cross-functional coordination.</li>
<li>Willingness to be based at Dammam Airport for the initial phase of the project (short-term assignment) and relocate to the main office upon project completion.</li>
</ul>
<p>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the oil & gas, power & renewables, chemicals, construction & infrastructure, life sciences, mining and manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>
<p><h4>Job purpose</h4>
<p>Performing medical insurance activities efficiently, in a timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.</p>
<h4>Key accountability areas</h4>
<p><strong>Medical insurance operations:</strong><br>
Perform medical insurance policy renewals and support the submission process with brokers and insurance providers.<br>
Review and process employee enrollment, additions, deletions, and policy amendments.<br>
Receive and review statements of account and forward them to the accounting department for further processing.<br>
Process medical insurance claims, reimbursement requests, and pre-authorizations in accordance with policy provisions.<br>
Follow up on claims settlement status, outstanding cases, and related invoices with insurers and third-party administrators (TPAs).<br>
Review claims utilization reports and identify discrepancies for further investigation.</p>
<p><strong>Policies and procedures:</strong><br>
Review medical insurance policy terms, conditions, benefits, and exclusions and highlight issues or concerns for consideration during policy renewal.<br>
Provide information and guidance to employees regarding medical insurance coverage, benefits, network providers, and claims procedures.<br>
Liaise with insurance brokers, insurers, and TPAs regarding policy interpretation and coverage-related inquiries.<br>
Maintain awareness of changes in medical insurance regulations, products, and market practices.<br>
Verify compliance of medical insurance documentation with company policies and insurance requirements.</p>
<p><strong>Employee and service support:</strong><br>
Participate in meetings with brokers, insurers, and internal stakeholders regarding medical insurance matters.<br>
Monitor service delivery by brokers, insurers, and TPAs and report service-related issues when identified.<br>
Support the implementation and analysis of employee satisfaction surveys related to medical insurance services.<br>
Respond to employee inquiries and assist in resolving medical insurance-related issues.<br>
Follow up with insurers and healthcare providers regarding claim processing and coverage matters.</p>
<p><strong>Analysis and coordination:</strong><br>
Assist in reviewing medical claims experience, utilization trends, and insurance reports.<br>
Coordinate with brokers and insurers in gathering information related to medical insurance coverage and benefits.<br>
Review employee medical insurance requirements and provide supporting information for coverage recommendations.<br>
Assist in collecting and compiling data related to healthcare utilization and insurance performance.</p>
<p><strong>Filing and documentation:</strong><br>
Maintain and archive medical insurance policies, endorsements, claims records, correspondence, and supporting documents.<br>
Ensure medical insurance records and employee insurance data are complete, accurate, and up to date.<br>
Maintain organized filing systems for insurance documentation and records.</p>
<p><strong>Reports:</strong><br>
Prepare and coordinate periodic reports related to medical insurance operations, claims activity, utilization, and service performance.<br>
Compile and verify insurance-related data for management reporting purposes.<br>
Support the preparation of renewal and insurance performance reports.</p>
<h4>Role accountability</h4>
<p><strong>HR proficiency:</strong><br>
Ability to obtain updated soft and technical skills related to the job.</p>
<p><strong>Delivery:</strong><br>
Perform the planned activities to meet the operational and development targets as per delivery schedules.<br>
Utilize resources effectively to achieve objectives within efficient cost and time.<br>
Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</p>
<p><strong>Problem-solving:</strong><br>
Solve any related problems that arise and escalate any complex operational issues.</p>
<p><strong>Quality:</strong><br>
Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</p>
<p><strong>Business process improvements:</strong><br>
Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p>
<p><strong>Compliance:</strong><br>
Comply with related policies, procedures, and work instructions.</p>
<p><strong>Health, safety, and environment:</strong><br>
Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</p>
<h4>Academic qualification</h4>
<p>Bachelor degree in human resources or any relevant field.</p>
<h4>Work experience</h4>
<p>2 to 4 years.</p>
<h4>Technical / functional competencies</h4>
<ul>
<li>Agency management</li>
<li>Customer service</li>
<li>Insurance knowledge</li>
<li>Negotiating</li>
<li>Automobile insurance</li>
<li>Rate change analysis</li>
</ul></p><p></p>
<p><h4>Job purpose</h4>
<p>Performing medical insurance activities efficiently, in a timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.</p>
<h4>Key accountability areas</h4>
<p><strong>Medical insurance operations:</strong><br>
Perform medical insurance policy renewals and support the submission process with brokers and insurance providers.<br>
Review and process employee enrollment, additions, deletions, and policy amendments.<br>
Receive and review statements of account and forward them to the accounting department for further processing.<br>
Process medical insurance claims, reimbursement requests, and pre-authorizations in accordance with policy provisions.<br>
Follow up on claims settlement status, outstanding cases, and related invoices with insurers and third-party administrators (TPAs).<br>
Review claims utilization reports and identify discrepancies for further investigation.</p>
<p><strong>Policies and procedures:</strong><br>
Review medical insurance policy terms, conditions, benefits, and exclusions and highlight issues or concerns for consideration during policy renewal.<br>
Provide information and guidance to employees regarding medical insurance coverage, benefits, network providers, and claims procedures.<br>
Liaise with insurance brokers, insurers, and TPAs regarding policy interpretation and coverage-related inquiries.<br>
Maintain awareness of changes in medical insurance regulations, products, and market practices.<br>
Verify compliance of medical insurance documentation with company policies and insurance requirements.</p>
<p><strong>Employee and service support:</strong><br>
Participate in meetings with brokers, insurers, and internal stakeholders regarding medical insurance matters.<br>
Monitor service delivery by brokers, insurers, and TPAs and report service-related issues when identified.<br>
Support the implementation and analysis of employee satisfaction surveys related to medical insurance services.<br>
Respond to employee inquiries and assist in resolving medical insurance-related issues.<br>
Follow up with insurers and healthcare providers regarding claim processing and coverage matters.</p>
<p><strong>Analysis and coordination:</strong><br>
Assist in reviewing medical claims experience, utilization trends, and insurance reports.<br>
Coordinate with brokers and insurers in gathering information related to medical insurance coverage and benefits.<br>
Review employee medical insurance requirements and provide supporting information for coverage recommendations.<br>
Assist in collecting and compiling data related to healthcare utilization and insurance performance.</p>
<p><strong>Filing and documentation:</strong><br>
Maintain and archive medical insurance policies, endorsements, claims records, correspondence, and supporting documents.<br>
Ensure medical insurance records and employee insurance data are complete, accurate, and up to date.<br>
Maintain organized filing systems for insurance documentation and records.</p>
<p><strong>Reports:</strong><br>
Prepare and coordinate periodic reports related to medical insurance operations, claims activity, utilization, and service performance.<br>
Compile and verify insurance-related data for management reporting purposes.<br>
Support the preparation of renewal and insurance performance reports.</p>
<h4>Role accountability</h4>
<p><strong>HR proficiency:</strong><br>
Ability to obtain updated soft and technical skills related to the job.</p>
<p><strong>Delivery:</strong><br>
Perform the planned activities to meet the operational and development targets as per delivery schedules.<br>
Utilize resources effectively to achieve objectives within efficient cost and time.<br>
Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</p>
<p><strong>Problem-solving:</strong><br>
Solve any related problems that arise and escalate any complex operational issues.</p>
<p><strong>Quality:</strong><br>
Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</p>
<p><strong>Business process improvements:</strong><br>
Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p>
<p><strong>Compliance:</strong><br>
Comply with related policies, procedures, and work instructions.</p>
<p><strong>Health, safety, and environment:</strong><br>
Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</p>
<h4>Academic qualification</h4>
<p>Bachelor degree in human resources or any relevant field.</p>
<h4>Work experience</h4>
<p>2 to 4 years.</p>
<h4>Technical / functional competencies</h4>
<ul>
<li>Agency management</li>
<li>Customer service</li>
<li>Insurance knowledge</li>
<li>Negotiating</li>
<li>Automobile insurance</li>
<li>Rate change analysis</li>
</ul></p><p></p>
<p><h4>Position summary</h4>
<p>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform chef of excess food items for use in daily specials. Inform food and beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p>
<p>Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualification</h4>
<p><strong>Education:</strong> Technical, trade, or vocational school degree.</p>
<p><strong>Related work experience:</strong> At least 3 years of related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our employee promise, credo, and our service values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p>The GIZ Jordan Projects <strong><em>"</em></strong> <strong>Cash for Green Services (CfGS) and Social Protection and Inclusion of Refugees and Host Communities in Jordan (SPIRIT)”</strong> are seeking to hire a “<strong>Communication Specialist”</strong> for full-time based employment.</p>
<p><u>Cash for Green Services project Description:</u></p>
<p>Jordan continues to face significant pressure on municipal services due to the protracted Syrian refugee crisis, while vulnerable refugees and Jordanians have limited access to income opportunities. The project aims to improve living conditions—particularly for women—in the municipalities of Al-Muwaqqar, Mu'tah and Al-Mazar, Al-Hassa, and Ain Al-Basha by strengthening waste management services and expanding collection systems, including recycling initiatives.</p>
<p>Through Cash-for-Work (CfW) measures implemented in cooperation with the Ministry of Local Administration (MoLA) as the political partner, the project creates temporary employment opportunities for vulnerable Jordanians and Syrian refugees. In parallel, it supports municipalities and private waste management actors with advisory services, capacity development, and financial support to enhance operational efficiency, promote occupational safety and gender-sensitive approaches, and ensure sustainable improvements beyond the project’s duration.</p>
<p><u>SPIRIT project description:</u></p>
<p>Refugees and members of host communities with disabilities in Jordan have limited access to social protection. Only a few people know how to get support services, there is often a lack of high-quality offers on site and the quality of the services is uneven. As a result, vulnerable groups are unprotected from poverty and can only participate in society to a limited extent.</p>
<p>The project aims to improve access to high-quality social services for Jordanians and refugees with disabilities, as well as their families. The implementation focuses on four main areas. On the one hand, the project supports the <em>Higher Council for the Rights of Persons with Disabilities</em> (HCD) in reforming the procedure for determining disabilities in order to enable access to a wide range of social services for persons with disabilities. At the same time, it is planning to develop a procedure for refugees with disabilities with the <em>United Nations High Commissioner for Refugees</em> (UNHCR) with the United Nations High Commissioner for Refugees (UNHCR). The second priority is to strengthen coordination and referral mechanisms by setting up a system that places people with disabilities in appropriate social services. In the third priority, decentralised institutions of the Ministry of Social Development (MoSD) are supported in improving the quality and range of services for a self-determined life for people with disabilities. Finally, together with organisations of persons with disabilities (OPDs) and local non-governmental organisations (NGOs), the policy framework is being further developed by developing recommendations for an inclusive and more sustainable social protection system in Jordan.</p>
<p><strong>Qualifications and Specialist Knowledge</strong></p>
<ul>
<li>University degree (Bachelor’s or Master’s) in Communications, Journalism, Public Relations, International Relations, or a related field.</li>
<li>At least 5 years of relevant professional experience in communications, preferably in development cooperation or an international organisation.</li>
<li>Excellent written and verbal communication skills in English and Arabic.</li>
<li>Experience translating technical project information into clear and engaging communication materials for diverse audiences, including digital and social media content.</li>
<li>Familiarity with communication and visibility requirements of international donors is an advantage.</li>
<li>Strong understanding of strategic communication, visibility, and stakeholder engagement in development programmes.</li>
<li>Experience managing digital communication channels, including websites and social media.</li>
<li>Strong organisational skills and ability to manage multiple tasks in a dynamic project environment.</li>
<li>Experience using graphic design or digital communication tools (e.g. Canva, Adobe Creative Suite, social media tools) is an asset</li>
</ul>
<p><strong>Main Responsibilities</strong></p>
<ul>
<li>Develop and implement communication and visibility strategies and measures for GIZ’s SPIRIT and Cash for Green Services projects in line with organisational and donor requirements, while maintaining close cooperation with GIZ’s Good Governance and Communities cluster communication specialist and supporting communication work at the cluster and portfolio level when required.</li>
<li>Produce and edit communication materials, including articles, success stories, factsheets, newsletters and social media content in line with GIZ guidelines.</li>
<li>Work as part of the Networks and Communication Team in developing and advancing communication efforts in GIZ Jordan at the portfolio level.</li>
<li>Document project activities and results through written content, photos, and short videos.</li>
<li>Maintain and update project communication channels, including website content and social media platforms.</li>
<li>Support the preparation of communication materials for events, workshops, and official visits.</li>
<li>Collaborate with the project technical teams to identify and develop evidence-based and impact driven communication from project implementation to be used for any potential internal and external communication across different platforms and ensure timely communication of key activities and results.</li>
<li>Contribute to internal reporting and knowledge management by compiling communication outputs and documenting outreach activities.</li>
<li>Deputize the governance communication specialist.</li>
</ul>
<p><em>The brief profile is not intended to provide a full and complete description.</em></p>
<p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p><strong><u>Additional Application Requirements</u></strong></p>
<p><u>As part of the application process, candidates are requested to submit:</u></p>
<ul>
<li> A cover letter relevant to the position.</li>
<li> A writing sample demonstrating strong communication, storytelling, or content development skills.</li>
<li>Links to, or copies of, relevant published products or professional outputs.</li>
</ul>
<p>These documents are a mandatory part of the application process. Applications that do not include the required documents will be considered incomplete and will not be considered further.</p>
<p><strong><em>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</em></strong></p>
<p><strong><em>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</em></strong></p>
<p><strong><em>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</em></strong></p>
<p><strong><em>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</em></strong></p>
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<p ><span ><span ><span >What we are looking for</span></span></span></p>
<p ><span ><span >Are you an experienced humanitarian professional with a strong track record in donor engagement and grants management, particularly in recovery, humanitarian, or conflict-affected settings? We're looking for someone who understands the Jordanian context, has solid knowledge of National NGO operations and humanitarian sector dynamics, and ideally brings experience working with local and national civil society organizations (CSOs).</span></span></p>
<p ><span ><span >Experience in MEAL (Monitoring, Evaluation, Accountability, and Learning) approaches and systems strengthening is highly desirable, as these areas are central to the role.</span></span></p>
<p ><span ><span >We're especially interested in candidates with a strategic mindset and proven expertise in strengthening institutional systems on grants management, fundraising and MEAL.</span></span></p>
<p ><span ><span >If you're passionate about strengthening organizational capacity, developing people and teams, and driving meaningful impact, this could be an excellent opportunity to take your career to the next level.</span></span></p>
<p ><span ><span ><span >Applicants must be legally eligible to work in Amman Jordan, We are unable to provide work permits or visa sponsorships for this position.</span></span></span></p>
<p ><span ><span ><span >What you will do</span></span></span></p>
<p ><span ><span >The Programme Support Manager will be full-time seconded to NRC’s strategic partner, the Justice Centre for Legal Aid (JCLA) contributing e to achieve programme quality and accountability by strengthening overall system and managements of JCLA’s grants and MEAL functions and leading the review and improvement of internal processes and procedures. </span></span></p>
<p ><span ><span >The Programme Support Manager is responsible for leading the fundraising strategy by providing insight on funding trends, supporting donor engagement, ensuring donor compliance, leading on the development of high quality and timely proposals and reports and other external products, as well as ensuring robust MEAL systems and processes are in place to promote evidence-based decision making, project performance, and internal management. </span></span></p>
<p ><span ><span >Key responsibilities:</span></span></p>
<ul >
<li ><span ><span ><span >Grant Management and Compliance</span>: Ensure compliance with NRC and JCLA policies, donor regulations, grant agreements, and reporting requirements while strengthening internal grant management systems and processes.</span></span></li>
<li ><span ><span ><span >Fundraising and Business Development</span>: Support the development and implementation of fundraising strategies, donor engagement, preparation and submission of high-quality concept notes, proposals, budgets, and funding applications, in close collaboration with JCLA’s Executive Director.</span></span></li>
<li ><span ><span ><span >Programme Monitoring, Evaluation, Accountability and Learning (MEAL)</span>: Provide technical oversight and continuous improvement of MEAL systems, complaint feedback mechanisms (CFM), data analysis, and learning processes to support strategic and programme decision-making.</span></span></li>
<li ><span ><span ><span >Project Cycle Management and Capacity Building</span>: Lead and strengthen Project Cycle Management (PCM) processes across all stages, including staff training, technical guidance, proposal development, reporting, and integration of cross-cutting programme elements.</span></span></li>
<li ><span ><span ><span >Management, Coordination and Representation</span>: Manage and support staff performance and development, coordinate with NRC and external stakeholders, and represent JCLA with partners and donors as delegated by leadership.</span></span></li>
</ul>
<p > </p>
<p ><span ><span ><span >What you will bring </span></span></span></p>
<ul >
<li ><span ><span >Five years of demonstrated relevant and related experience in a similar working experience in a humanitarian/recovery context with Knowledge of the Jordan context, NGO operations and the dynamics of the humanitarian sector, preferably with a working experience with local and national CSOs.</span></span></li>
<li ><span ><span >Experience working in complex environments and with Displacement affected people. </span></span></li>
<li ><span ><span >Experience of donor relations and grants management. Proven skills and experience in report and proposal development and working with multiple donors and working with budgets. </span></span></li>
<li ><span ><span >Experience in design, implementation, and oversight of monitoring and evaluation with advanced experience in qualitative and quantitative data analysis and tools. </span></span></li>
<li ><span ><span >Good personal organizational skills, interpersonal skills, team management, including time management, and ability to meet deadlines and work under pressure. </span></span></li>
<li ><span ><span >Demonstrated experience of contributing to positive organizational change. </span></span></li>
<li ><span ><span >Excellent written and oral communication skills in English and Arabic. </span></span></li>
<li ><span ><span >Above average computer skills, particularly in Microsoft Windows Word and Excel. </span></span></li>
</ul>
<p > </p>
<p ><span ><span >Please download </span></span><a href="https://norwegianrefugeecouncil.sharepoint.com/:w:/s/JDsforNRCPeople/IQALzwQyzc2USbBDiVJU-hvrATBWVwrB3o_NuII2shAVHBU?e=rSuovL" ><span ><span >the detailed job description</span></span></a><span ><span > to learn more about the position.</span></span></p>
<p ><span ><span ><span >What we offer</span></span></span></p>
<ul >
<li ><span ><span >Duty station: Amman, Jordan </span></span></li>
<li ><span ><span >Fixed term contract: 12 months national contract, renewable based on performance and availability of funding</span></span></li>
<li ><span ><span >Travel: Up to 5% </span></span></li>
<li ><span ><span >Salary/benefits: Grade 9 on NRC's grading structure. </span></span></li>
<li ><span ><span >NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</span></span></li>
<li ><span ><span >We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</span></span></li>
</ul>
<p > </p>
<p ><a href="https://www.nrc.no/career/what-we-offer/" ><span ><span >Find out more about the benefits of working for NRC</span></span></a></p>
<p ><span ><span >Important information about the application process</span></span></p>
<ul >
<li ><span ><span >We invite applications from qualified candidates matching the profile. Applicants must be legally eligible to work in Amman Jordan, We are unable to provide work permits or visa sponsorships for this position.</span></span></li>
<li ><span ><span >Please ensure you attach copies of your academic and professional certificates. </span></span></li>
<li ><span ><span >To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.</span></span></li>
<li ><span ><span >When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.</span></span></li>
<li ><span ><span >Submit your application and CV in English, taking care to attach your latest CV.</span></span></li>
<li ><span ><span >Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.</span></span></li>
<li ><span ><span >Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.</span></span></li>
</ul>
<p > </p>
<p ><span ><span ><span >Why NRC?</span></span></span></p>
<p ><span ><span >The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.</span></span></p>
<p ><a href="https://vimeo.com/736782633" ><span ><span >Watch this short video</span></span></a><span ><span > to see NRC in action.</span></span></p>
<p ><span ><span >We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:</span></span></p>
<ul >
<li ><span ><span >do demanding and professional work, often in challenging contexts</span></span></li>
<li ><span ><span >join a work culture that empowers every employee to share ideas and take responsibility</span></span></li>
<li ><span ><span >be part of a welcoming and supportive community committed to human dignity</span></span></li>
</ul>
<p > </p>
<p ><span ><span ><span >Why JCLA?</span></span></span></p>
<p ><span ><span >The Justice Centre for Legal Aid (JCLA) is a Jordanian not-for-profit legal aid organisation promoting legal empowerment. JCLA was founded in 2008 on the belief that legal protection should be a basic right accessible by all, regardless of their economic vulnerability. Our intervention relies on three main pillars: Prevention through legal awareness, Response through legal services and Advocacy for institutional change.</span></span></p>
<p ><a href="https://www.nrc.no/" ><span ><span >Learn more about NRC</span></span></a><span ><span > </span></span></p>
<p ><a href="https://www.nrc.no/countries/middle-east/jordan" ><span ><span >Learn more about NRC Jordan</span></span></a></p>
<p ><a href="https://jcla-org.com/en/homepage/" ><span ><span >Learn more about the JCLA</span></span></a></p>
<p><br></p><p>What this role is all about</p><p>As an Account Executive at Infobip, you will own the end-to-end sales cycle and play a critical role in driving sustainable revenue growth. You will work closely with prospects and customers to understand their business challenges and position Infobip s solutions as long-term value drivers. You will be part of a collaborative, high-performing sales team that partners closely with product, marketing, and support to deliver outstanding customer outcomes. This role is well suited for someone motivated by ownership, impact, and building trusted client relationships.</p><p>What you ll do</p><ul><li>Develop and execute strategic sales plans to achieve and exceed assigned revenue targets</li><li>Identify, qualify, and progress new business opportunities using a variety of prospecting techniques</li><li>Conduct in-depth needs analysis to understand customer challenges and map them to Infobip s product portfolio</li><li>Prepare and deliver persuasive sales presentations and product demonstrations to prospective clients</li><li>Own and manage the full sales cycle, including contract negotiations and deal closure</li><li>Collaborate cross-functionally with product, marketing, and support teams to ensure smooth onboarding and customer satisfaction</li><li>Monitor industry trends, market dynamics, and competitor activity to identify new opportunities and refine sales strategies</li><li>Address client objections and concerns with structured problem solving and critical thinking</li><li>Build and maintain long-term relationships with key decision-makers and stakeholders</li><li>Maintain accurate sales forecasts and up-to-date opportunity data in the CRM system</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience as an Account Executive or in a comparable sales role, ideally within SaaS or telecommunications</li><li>Strong commercial acumen with a solid understanding of business drivers and value-based selling</li><li>Excellent negotiation and persuasion skills, with demonstrated experience in contract negotiations</li><li>Strong critical thinking and problem-solving capabilities in complex sales environments</li><li>Ability to collaborate effectively across functions and drive alignment toward shared goals</li><li>Good understanding of industry dynamics relevant to Infobip s solutions</li><li>Confident objection-handling skills and the ability to navigate multi-stakeholder sales processes</li><li>Solid product knowledge or the ability to quickly learn and position technical solutions</li><li>Proficiency in sales prospecting techniques, tools, and CRM systems</li><li>Experience with solution-selling methodologies</li></ul><p><strong>Nice-to-have qualifications</strong></p><ul><li>Experience selling complex, multi-product platforms or enterprise solutions</li><li>Background in managing long sales cycles with multiple decision-makers</li></ul>
<p>Role Overview The Affiliate Manager will play a pivotal role in driving our affiliate marketing efforts, optimizing affiliate relationships, and achieving revenue goals. The affiliate manager should have a strong understanding of affiliate marketing strategies, exceptional communication skills, and the ability to build and maintain strong partnerships with affiliates. Job Responsibilities Affiliate Recruitment and Onboarding Recruit new affiliates who are aligned with our brand and target audience to expand new and ongoing campaigns. Develop and execute strategies to attract high-quality affiliates and partners to the program. Coordinate the onboarding process for new affiliates, ensuring they have the necessary tools and resources to succeed. Affiliate Relationship Management Manage top publishers professionally and scale over their performance to maintain excellency. Cultivate and maintain relationships with existing affiliates, acting as the focal point, and addressing their inquiries and concerns. Monitor affiliate performance, analyze data, and provide constructive feedback to help affiliates optimize their campaigns. Campaign Strategy and Optimization Collaborate with the team to develop and execute effective affiliate marketing campaigns that align with our goals. Analyze current and new joining campaigns to understand the best practices and best traffic sources. Enhance the management of all campaigns to attain the targeted revenue. Analyze campaign performance using various metrics such as revenue, gross margin, and cancellation rate, presenting findings to top management for use in high-level strategic planning. Monitor industry trends, competitor activities, and affiliate marketing best practices to stay ahead of the curve. Performance Reporting Generate regular performance reports, highlighting key metrics, insights, and recommendations for optimization. Present performance updates to senior management. Compliance and Legal Ensure affiliates adhere to company guidelines, ethical practices, and legal requirements. Monitor and prevent fraudulent or non-compliant activities within the affiliate program.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in marketing, Business, or a related field. 2 to 3 years of experience in a similar role within the performance marketing industry. Have full knowledge of CPA, CPL, CPI and CPS pricing models. Strong understanding of affiliate marketing concepts, strategies, and industry trends. Analytical mindset with the ability to interpret data and optimize campaigns accordingly. Knowledge of digital marketing channels and online advertising techniques. Proficiency in English Strong communication, and interpersonal skills. Strong negotiation and relationship-building skills. Detail-oriented and organized, capable of managing multiple tasks and priorities. Proficiency in analyzing data, interpreting performance metrics, and making data-driven decisions is essential. Skilled in identifying problems, troubleshooting technical challenges, and finding innovative solutions</p>
<p>We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.</p><p>The Job in a Nutshell We are looking for a Senior Full-Stack Engineer to join the Optimization Team and take ownership of the internal tools we build for Foodics' sales, operations, and support functions. This role is highly hands-on and end-to-end you will own products from idea to production: frontend, backend, infrastructure, and the stakeholder conversations that shape what gets built. You will work as the engineering counterpart to a small, fast-moving team that ships internal systems used directly by the business, often without the luxury of detailed specs or established playbooks.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>4+ years of professional full-stack engineering experience with the receipts to back it up production systems you've shipped and supported.</li><li>Strong command of modern JavaScript/TypeScript across the stack: React on the frontend, Node.js/Express (or similar) on the backend.</li><li>Proficiency in SQL and hands-on experience with relational databases, especially PostgreSQL.</li><li>Real, day-to-day fluency with AI coding agents you treat them as production tools, understand their failure modes, and have shipped meaningful work with them.</li><li>Demonstrated ability to deliver complete products end-to-end without waiting for detailed requirements or product specs.</li><li>Comfortable owning infrastructure: deploying to a cloud provider (GCP, AWS, or Azure), managing secrets, and operating production services.</li><li>Strong written and verbal communication in English you will work with non-engineering stakeholders daily.</li><li>High-agency mindset: you close the loop without being asked twice and surface risks early.</li><li>Based in Egypt or Jordan with the legal right to work there.</li></ul><p>Nice to have</p><ul><li>Direct experience deploying and operating on Google Cloud Platform (Cloud Run, Cloud SQL, Secret Manager).</li><li>Familiarity with PostgREST, row-level security, and database-level authorization patterns.</li><li>Experience integrating with Salesforce, Saudi-specific APIs (Wathq, Nafath), or payment platforms.</li><li>Background in SaaS, FinTech, or operations-heavy companies.</li><li>Arabic language skills, for engaging with regional integrations and documentation.</li><li>Open-source contributions or public technical writing.</li></ul>
<p>The IT Security Officer will help protect the organization s systems and information by monitoring security events, identifying vulnerabilities, implementing security controls and responding to incidents.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>SOC operations and daily SIEM alert investigation, preferably using Elastic Security. Experience with Splunk, QRadar or Microsoft Sentinel is also acceptable.</li><li>Practical experience with SIEM integration, including onboarding different log sources and developing, testing and tuning security use cases, correlation rules and alerts.</li><li>Practical threat intelligence experience using free or paid platforms to collect, validate and analyze indicators of compromise (IOCs) and supporting evidence.</li><li>EDR alert investigation, including process analysis, endpoint isolation, containment and false-positive identification.</li><li>Practical incident response for malware, phishing, unauthorized access and other security incidents.</li><li>Vulnerability assessment using Nessus, Tenable, Qualys or OpenVAS, including validating findings, prioritizing risks, following up remediation and retesting.</li><li>Hands-on network and web application penetration testing using Kali Linux, Nmap, Burp Suite, Metasploit or similar tools.</li><li>Windows and Linux security experience, including Windows Event Logs, Active Directory, PowerShell and Linux logs.</li><li>Practical security hardening for Active Directory, firewalls, Windows and Linux servers, with good experience applying CIS Benchmarks.</li><li>Good understanding of network security, firewalls, TCP/IP, DNS, VPNs and VLANs.</li><li>Ability to document security findings, prepare clear technical reports and provide practical remediation recommendations.</li><li>Hands-on experience investigating SIEM and EDR alerts and responding to security incidents.</li><li>Practical knowledge of vulnerability assessment, security hardening and remediation validation.</li><li>Ability to analyze threat intelligence, indicators of compromise and security logs.</li><li>Strong knowledge of network security, firewalls, IDS/IPS, TCP/IP, DNS, VPNs and VLANs.</li><li>Working knowledge of ISO/IEC 27001, risk assessment, security policies and audit requirements.</li><li>Strong analytical, problem-solving, documentation, and communication skills.</li><li>Bachelor's degree in Cyber Security, Computer Science, Information Technology, or a related field.</li><li>Minimum of 2 years of practical experience in cybersecurity.</li><li>Expertise in conducting security assessments.</li><li>Proven ability to develop and implement security policies.</li><li>Experience managing security and data protection risk assessments.</li><li>Preferred certifications (not mandatory):</li><li>SOC and Incident Response: Elastic Certified SIEM Analyst, eSOC, eCIR, eCTHP, eCDFP, HTB CDSA, BTL1, CCDL1.</li><li>Advanced Defensive Security: BTL2 or CCDL2.</li><li>Penetration Testing: OSCP/OSCP+, eJPT, eCPPT, eWPTX, HTB CPTS/CWES, or CEH Practical.</li><li>GRC and ISO: ISO/IEC 27001 Lead Implementer/Lead Auditor, CISA, or COBIT 2019.</li></ul>
<p><h4>Description<\/h4>\n<p>This role combines cloud engineering, automation, CI\/CD, and operational excellence across Microsoft Azure and Amazon Web Services (AWS). The engineer designs, builds, and maintains scalable, secure, and automated cloud environments while enabling continuous delivery and high-velocity software deployment.<\/p>\n\n<h4>Key responsibilities:<\/h4>\n<p><strong>Cloud infrastructure engineering (Azure + AWS):<\/strong><br>\nArchitect, deploy, and manage cloud environments using Azure and AWS core services.<br>\nImplement infrastructure as code using Terraform, ARM templates, and AWS CloudFormation.<br>\nOptimize performance, cost, and reliability across multi-cloud environments.<br>\nImplement monitoring and observability using Azure Monitor, CloudWatch, and application performance monitoring tools.<\/p>\n\n<p><strong>DevOps, CI\/CD & automation:<\/strong><br>\nBuild and maintain CI\/CD pipelines using Azure DevOps, GitHub Actions, Jenkins, and AWS CodePipeline, CodeBuild, and CodeDeploy.<br>\nAutomate deployments, testing, and configuration management using Ansible, Terraform, and scripting languages.<\/p>\n\n<p><strong>Containers & orchestration:<\/strong><br>\nDeploy and manage containerized applications using Docker and Kubernetes (AKS\/EKS).<br>\nImplement microservices architectures and automated container pipelines.<\/p>\n\n<p><strong>Security, compliance & reliability:<\/strong><br>\nApply cloud security best practices across Azure and AWS IAM, secrets management, and network security.<br>\nSupport disaster recovery, backup strategies, and high-availability architectures.<br>\nImplement DevSecOps practices and compliance controls.<\/p>\n\n<p><strong>Collaboration & documentation:<\/strong><br>\nWork closely with development, QA, and operations teams to streamline delivery.<br>\nDocument cloud architectures, pipelines, and operational procedures.<\/p>\n\n<h4>Requirements<\/h4>\n<ul>\n<li>7-10 years of experience.<\/li>\n<li>Multi-cloud mastery: Expert-level architecting and deployment across both Microsoft Azure and AWS core services.<\/li>\n<li>Infrastructure as code and automation: Advanced proficiency in Terraform, Ansible, ARM templates, and CloudFormation to ensure environment consistency.<\/li>\n<li>DevOps and CI\/CD: Deep expertise in building robust pipelines using Azure DevOps, GitHub Actions, and AWS-native tools such as CodePipeline and CodeBuild.<\/li>\n<li>Orchestration: Hands-on experience managing containerized microservices via Docker and Kubernetes (AKS\/EKS).<\/li>\n<\/ul>\n\n<h4>Benefits<\/h4>\n<p>This is a 3-month, full-time onsite engagement offering a premium experience for the right consultant:<\/p>\n<ul>\n<li>Global mobility: Full coverage of visa costs and airline tickets (round trip).<\/li>\n<li>Premium stay: High-quality accommodation provided for the duration of the project in Saudi Arabia.<\/li>\n<li>Prestigious portfolio: The opportunity to add a \"Giga-Project\" to your professional record, working alongside top-tier industry leaders.<\/li>\n<li>High impact: A fast-paced, 3-month sprint where your decisions directly shape the technical infrastructure of a historic landmark.<\/li>\n<\/ul><\/p><p><\/p>
<p><h4>Description<\/h4>\n<p>This role combines cloud engineering, automation, CI\/CD, and operational excellence across Microsoft Azure and Amazon Web Services (AWS). The engineer designs, builds, and maintains scalable, secure, and automated cloud environments while enabling continuous delivery and high-velocity software deployment.<\/p>\n\n<h4>Key responsibilities:<\/h4>\n<p><strong>Cloud infrastructure engineering (Azure + AWS):<\/strong><br>\nArchitect, deploy, and manage cloud environments using Azure and AWS core services.<br>\nImplement infrastructure as code using Terraform, ARM templates, and AWS CloudFormation.<br>\nOptimize performance, cost, and reliability across multi-cloud environments.<br>\nImplement monitoring and observability using Azure Monitor, CloudWatch, and application performance monitoring tools.<\/p>\n\n<p><strong>DevOps, CI\/CD & automation:<\/strong><br>\nBuild and maintain CI\/CD pipelines using Azure DevOps, GitHub Actions, Jenkins, and AWS CodePipeline, CodeBuild, and CodeDeploy.<br>\nAutomate deployments, testing, and configuration management using Ansible, Terraform, and scripting languages.<\/p>\n\n<p><strong>Containers & orchestration:<\/strong><br>\nDeploy and manage containerized applications using Docker and Kubernetes (AKS\/EKS).<br>\nImplement microservices architectures and automated container pipelines.<\/p>\n\n<p><strong>Security, compliance & reliability:<\/strong><br>\nApply cloud security best practices across Azure and AWS IAM, secrets management, and network security.<br>\nSupport disaster recovery, backup strategies, and high-availability architectures.<br>\nImplement DevSecOps practices and compliance controls.<\/p>\n\n<p><strong>Collaboration & documentation:<\/strong><br>\nWork closely with development, QA, and operations teams to streamline delivery.<br>\nDocument cloud architectures, pipelines, and operational procedures.<\/p>\n\n<h4>Requirements<\/h4>\n<ul>\n<li>7-10 years of experience.<\/li>\n<li>Multi-cloud mastery: Expert-level architecting and deployment across both Microsoft Azure and AWS core services.<\/li>\n<li>Infrastructure as code and automation: Advanced proficiency in Terraform, Ansible, ARM templates, and CloudFormation to ensure environment consistency.<\/li>\n<li>DevOps and CI\/CD: Deep expertise in building robust pipelines using Azure DevOps, GitHub Actions, and AWS-native tools such as CodePipeline and CodeBuild.<\/li>\n<li>Orchestration: Hands-on experience managing containerized microservices via Docker and Kubernetes (AKS\/EKS).<\/li>\n<\/ul>\n\n<h4>Benefits<\/h4>\n<p>This is a 3-month, full-time onsite engagement offering a premium experience for the right consultant:<\/p>\n<ul>\n<li>Global mobility: Full coverage of visa costs and airline tickets (round trip).<\/li>\n<li>Premium stay: High-quality accommodation provided for the duration of the project in Saudi Arabia.<\/li>\n<li>Prestigious portfolio: The opportunity to add a \"Giga-Project\" to your professional record, working alongside top-tier industry leaders.<\/li>\n<li>High impact: A fast-paced, 3-month sprint where your decisions directly shape the technical infrastructure of a historic landmark.<\/li>\n<\/ul><\/p><p><\/p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p><strong>Career Level:</strong> Junior to Middle (Administrative) / Middle to Senior (Executive)</p></li><li><p><strong>Location: Amman</strong></p></li><li><p><strong>Nationality:</strong> Any</p></li><li><p><strong>Education:</strong> Any</p></li><li><p><strong>Experience:</strong> 2-4 years for Administrative Assistant, 4-8 years for Executive Assistant with specific executive support experience</p></li><li><p><strong>Monthly Salary:</strong> JOD 500 - JOD 800</p></li><li><p><strong>Products/Industries</strong>: Industrial weighing scales, measuring instruments, instrumentation & process control, industrial automation, elevators & escalators, material handling & lifting equipment, tools/meters/ power tools & hardware, industrial electronics, electro-mechanical, marine, oil & gas, MEP, HVAC, IT, manufacturing machinery, packing and batching machines, commercial kitchen equipment, POS, office automation, wholesale office supplies, IT products / LV / ELV / BMS<br></p></li></ul><p><strong>Intro</strong>:</p><p>We are looking for dedicated and professional individuals to fill our Administrative Assistant and Executive Assistant positions. These roles are pivotal in supporting our daily operations and executive tasks. Ideal candidates are highly organized, proficient in multitasking, and capable of handling administrative challenges in a dynamic environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><strong>A) Administrative Duties:</strong></p><ul><li><p>Handle clerical and secretarial tasks across multiple departments.</p></li><li><p>Manage documents, communications, and office supplies.</p></li><li><p>Support HR and recruiting processes, minor accounting, and digital marketing efforts.</p></li></ul><p><strong>B) Executive Support:</strong></p><ul><li><p>Direct support to the General Manager, including scheduling, communications, and project coordination.</p></li><li><p>Assist in strategic planning and execution of company policies.</p></li><li><p>Provide support in HR functions, financial oversight, and supply chain management.</p></li></ul><p><strong>C) General Administration:</strong></p><ul><li><p>Maintain high standards of administrative management.</p></li><li><p>Ensure smooth operation within the office and remotely.</p></li><li><p>Organize, manage, and update calendars, meetings, and reports.</p></li></ul><p><strong>D) Accounting/ Bookkeeping:</strong></p><ul><li><p>Minimum experience of 2 years in AP/AR, and Inventory.</p></li><li><p>Experience in Odoo, Zoho Books, and Zoho Inventory is a plus+</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Additional Qualifying Advantages: -</strong></p><ul><li><p>Accounts, Supply Chain Management, Logistics, or related field.</p></li><li><p>Experience with Zoho</p></li><li><p>Jordanian driving license.</p></li><li><p>Experience in Digital Marketing or Social Media.</p></li><li><p>Engineering Degree specialized as Mechatronics Engineer will be a Plus+.</p></li></ul><br><p><strong>How to Apply:</strong></p><p>Jumpstart your career with us by:</p><ol type="1"><li><p><strong>Visiting </strong>our careers page at: <strong>career</strong>[dot]<strong>petrame</strong>[dot]<strong>com</strong></p></li><li><p><strong>Selecting</strong> the job opening</p></li><li><p><strong>Completing</strong> the application form.</p></li></ol><p><strong><em><u>Note: Only applications submitted through our website will be considered.</u></em></strong></p><br><p><strong>Other Opportunities:</strong></p><p>In addition to sales and business development roles, we are also looking for:</p><ul><li><p>Personal Assistant</p></li><li><p>Office Operations Manager</p></li><li><p>Zoho Accountant</p></li><li><p>Mechatronics Engineer</p></li><li><p>Service Engineers and Technicians</p></li><li><p>Calibration Engineers and Technicians</p></li><li><p>Technical Operations Supervisor / Officer</p></li><li><p>WordPress Developer</p></li><li><p>Website Admin / Webmaster</p></li><li><p>IT Project Coordinator</p></li><li><p>SEO Specialist</p></li><li><p>Procurement and Purchase Executive</p></li><li><p>Logistics Coordinator (Freight)</p></li><li><p>Tools Shop Manager</p></li></ul><p></p></section>
<p><strong>Position: Information Manager</strong></p>
<p><strong>Country Office: Afghanistan - Remotely </strong></p>
<p><strong>Work Location: </strong><strong> Amman, Jordan</strong></p>
<p><strong>Closing Date:</strong> <strong>20 August</strong></p>
<p><strong>Expected Start Date: 1 October 2026</strong></p>
<p> </p>
<h1>About INSO</h1>
<p>Founded in 2011, the International NGO Safety Organization (INSO) is an international NGO that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations, and training. INSO provides daily support to more than 1,500 NGOs operating in 24 of the world’s most insecure countries. INSO is registered in the Netherlands, with its headquarters located in The Hague, a city renowned for its international focus on peace and justice.</p>
<p>Job Summary</p>
<p>INSO is seeking an experienced Information Manager to lead the Afghanistan team’s Information Management function. The role ensures the effective management and use of security and operational data that supports humanitarian organisations operating in complex environments.</p>
<p>The Information Manager oversees key systems such as the Conflict & Humanitarian Data Centre (CHDC) and the INSO Partner Portal, while transforming data into clear visual products—charts, maps, and dashboards—used in reports and analysis.</p>
<p>Working closely with programme teams, partners, and HQ, the Information Manager helps strengthen data systems and workflows that enable humanitarian actors to operate more safely and effectively.</p>
<p>Main responsibilities</p>
<p><strong>Manage the Conflict & Humanitarian Data Centre (CHDC)</strong></p>
<ul>
<li>Act as the country focal point for the Conflict & Humanitarian Data Centre (CHDC).</li>
<li>Ensure incidents are correctly categorised, verified, and maintained in line with INSO methodology.</li>
<li>Monitor and improve the quality and integrity of security incident data.</li>
<li>Train and support INSO staff and Partners on CHDC and its methodology.</li>
</ul>
<p><strong>Develop Data Visualisations and Analytical Products</strong></p>
<ul>
<li>Transform data into clear and impactful charts, maps, dashboards, and visual products.</li>
<li>Support programme teams in using data and visualisations to strengthen reporting and analysis.</li>
<li>Improve tools, workflows, and processes used to produce visual outputs.</li>
</ul>
<p><strong>Manage the INSO Portal and other Platforms</strong></p>
<ul>
<li>Manage the INSO Partner Portal and related platforms.</li>
<li>Support partners in accessing and using the Portal and INSO App.</li>
<li>Monitor partner registration and ensure the accuracy of partner data.</li>
</ul>
<p><strong>Lead the Information Management Team</strong></p>
<ul>
<li>Lead and support the Information Management team, ensuring high standards in data management and analysis.</li>
<li>Recruit, mentor, and develop team members while fostering a collaborative and supportive work environment.</li>
<li>Organise team priorities and delegate tasks to ensure the timely delivery of information products and services.</li>
</ul>
<p><strong>Coordination and Global Collaboration</strong></p>
<ul>
<li>Coordinate information management activities across the Country Office.</li>
<li>Work closely with programme teams to identify data needs and improve information workflows.</li>
<li>Work with programme teams to improve information workflows and data use.</li>
<li>Contribute to INSO’s global information management initiatives and systems.</li>
</ul>
<p><strong>Provide IT Support (when applicable)</strong></p>
<ul>
<li>Provide basic IT troubleshooting and user support to staff.</li>
<li>Maintain shared information platforms such as SharePoint.</li>
<li>Coordinate with HQ IT on technical issues and system updates.</li>
</ul>
<h1>Requirements</h1>
<p><strong>Essential</strong></p>
<ul>
<li>Fluency in English and the working language of the CO, both written and verbal.</li>
<li>Minimum 5 years of experience in data management, data visualisation, or information management.</li>
<li>Minimum 2 years of experience managing a team.</li>
<li>Experience with Power BI and DAX, or similar BI software (such as Tableau).</li>
<li>Proficiency in database management using SQL.</li>
<li>Working knowledge of scripting languages such as Python or R.</li>
<li>Basic knowledge in GIS software and systems (e.g. using QGIS or ArcGIS).</li>
<li>Demonstrated ability to communicate technical information clearly to non-technical audiences.</li>
</ul>
<p><strong>Nice to have</strong></p>
<ul>
<li>Master’s degree or equivalent in Information Systems, Computer Science, Data Management, GIS, or relevant field.</li>
<li>Experience working with humanitarian organisations, particularly NGOs operating in complex contexts.</li>
<li>Proficiency or familiarity with Persian and/or Pashto</li>
<li>Knowledge of the regional context or previous professional experience in the region.</li>
<li>Experience delivering training or capacity building related to data or information management tools.</li>
</ul>
<p><strong>Core Competencies</strong></p>
<ul>
<li>Attention to details – Ensures accuracy and quality by carefully reviewing data, reports, and processes.</li>
<li>Analytical Thinking – Interprets complex data with accuracy to support decision-making.</li>
<li>Leadership – Guides and develops team members through mentoring, clear direction, and effective delegation.</li>
<li>Collaboration – Fosters teamwork and shared goals across diverse groups.</li>
<li>Diplomacy – Builds trust and inclusion through empathy and listening.</li>
<li>Communication – Conveys information clearly and adapts to the audience.</li>
<li>Proactivity – Anticipates issues and suggests practical, forward-thinking solutions.</li>
</ul>
<h1>INSO’s Safeguarding Policy</h1>
<p>INSO is fully committed to the safe recruitment, selection and vetting of all potential new staff, trustees and volunteers, and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.</p>
<p>Terms & Conditions</p>
<p>12-month renewable contract, <strong>USD 4200</strong> per month salary, 1.75 days annual leave per month, medical coverage.</p>
<p>How to apply</p>
<p>Please submit completed applications to <strong><u>jobs@afg.ngosafety.org</u></strong> and reference <strong>‘IM - AFG’</strong> in the subject line. Applications should be in English and include:</p>
<ul>
<li>An updated CV</li>
<li>A one-page cover letter detailing why you are interested in working for INSO and how your qualifications align specifically with the competencies required for the role.</li>
</ul>
<p> </p>
<p><h4>Description</h4>
<p>The Associate – Core & Data Systems supports the development, maintenance, and monitoring of core financial systems and data platforms. The role involves assisting in database operations, system integrations, reporting, and daily operational support to ensure system stability, data accuracy, and business continuity.</p>
<h4>Responsibilities</h4>
<ul>
<li>Assist in managing and supporting core systems, including database operations and application services.</li>
<li>Execute SQL queries and support data extraction, validation, and analysis tasks.</li>
<li>Monitor system performance, troubleshoot issues, and escalate incidents when required.</li>
<li>Support daily operational activities such as transaction monitoring and reporting.</li>
<li>Participate in system releases, testing, and deployment activities.</li>
<li>Support integrations with external systems and APIs (e.g., payment systems, reporting platforms).</li>
<li>Collaborate with internal teams (IT, Operations, Finance, Marketing) to support business requirements.</li>
<li>Document processes, procedures, and technical configurations.</li>
<li>Assist in maintaining dashboards and reports for business and operational insights.</li>
<li>Ensure compliance with security, data protection, and operational standards.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in computer science, information systems, or related field.</li>
<li>1-3 years of experience in business support systems, IT support, or related roles.</li>
<li>Basic knowledge of SQL and relational databases (preferably Oracle).</li>
<li>Understanding of system operations, APIs, and data flows.</li>
<li>Familiarity with Linux/Unix operating systems and basic command-line usage.</li>
<li>Good analytical and problem-solving skills.</li>
<li>Ability to work under pressure and handle critical incidents.</li>
<li>Strong communication and teamwork skills.</li>
</ul>
<h4>Preferred Experience</h4>
<ul>
<li>Exposure to financial systems, payment platforms, or telecom environments.</li>
<li>Basic understanding of reporting tools or dashboards.</li>
<li>Familiarity with monitoring tools or job schedulers (e.g., Jenkins).</li>
</ul>
<h4>Key Competencies</h4>
<ul>
<li>Attention to detail</li>
<li>Accountability and ownership</li>
<li>Continuous learning mindset</li>
<li>Time management and prioritization</li>
</ul></p><p></p>