Tourism manager Jobs
2813 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p>Job Title:</p><br><br>Technical I, IT Operations<br><p>Job Description</p><br><br>We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<br>The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<br>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<br>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.<br>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<br>Join us and be part of this journey towards greater opportunities and brighter future<p>The Technical I, IT Operations role provides end user support across Concentrix’s desktop, network, telephony, and application environments. In this hands-on position, you will maintain, analyze, troubleshoot, repair, replace, and upgrade computer systems, hardware, software, and peripherals while serving as an escalation point to help ensure tickets and incidents are resolved within defined SLAs. This role is ideal for a detail-oriented IT professional with strong communication skills, technical troubleshooting capability, and the flexibility to support a 24/7 operations environment.<br> </p><br><br>Responsibilities<ul><li>Provide end user support across desktops, laptops, hard phones, Wi-Fi devices, applications, and related hardware and software environments.</li><li>Apply service management fundamentals, including Problem Management, Incident Management, Root Cause Analysis, and ticket analysis for deskside equipment and support issues.</li><li>Troubleshoot local servers and network devices in partnership with Network and Server teams through remote support channels.</li><li>Use intermediate knowledge of network, server, and voice infrastructure to support effective troubleshooting and issue resolution.</li><li>Perform technical analysis using tools and commands such as Ping, Tracert, AD Group Policy outputs, DNS troubleshooting, net commands, IP configuration, and related diagnostics.</li><li>Maintain hub room and data center structured cabling, supporting a reliable and compliant IT infrastructure environment.</li><li>Troubleshoot, repair, replace, and upgrade hardware components including motherboards, SMPS, RAM, laptop LCD screens, laptop keyboards, Avaya hard phone configurations, and video conferencing equipment.</li><li>Support software troubleshooting, including Windows 10, MS Office 2013 and above, Outlook configuration, Skype for Business, OneDrive, softphones, antivirus, printers, scanners, biometric devices, data encryption, VPN, Wi-Fi configuration, video conferencing, and HDD imaging/ghosting.</li><li>Perform firmware updates for deskside equipment, including Cisco and Avaya phones.</li><li>Evaluate technical scenarios and recommend inputs to support decision-making on process exceptions.</li><li>Coordinate troubleshooting for high-impact and Severity 1/2 issues, including communicating real-time updates to the BRC team.</li><li>Support IT operations, end-to-end IT service delivery, and shift management activities.</li><li>Assist with onboarding new accounts, ramp-ups, ramp-downs, and account movements.</li><li>Manage BCP testing and failover activities by completing and/or coordinating floor checkouts.</li><li>Help ensure site compliance and security by maintaining systems in alignment with COPC, ISO 27001, and contract compliance requirements.</li><li>Resolve IT tickets using an ITIL-based framework while supporting audits and maintaining compliance standards.</li><li>Raise change requests with required supporting artifacts as defined by process.</li><li>Perform BitLocker desktop validation, OU Users Policy validation, and Computer OU Policy validation.</li><li>Install encryption software on desktops and laptops to help ensure compliance.</li><li>Support high IT VOC scores by delivering responsive, high-quality support to operations teams.</li><li>Work rotational shifts, including predominant night shifts, in a 24/7 environment.</li><li>Complete all assigned, mandatory training within the timeframe provided.</li><li>Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.</li></ul>Qualifications<ul><li>4.5+ years of experience supporting desktop and laptop hardware and software in a Windows-based PC/LAN environment or equivalent.</li><li>Bachelor’s degree or diploma in Computer Science required.</li><li>MCSE or similar certifications preferred.</li><li>Hands-on experience supporting desktops, laptops, Citrix client, Windows software, and hardware.</li><li>Experience troubleshooting MS Office 2010 and above.</li><li>Proven experience in problem management, incident management, customer/client management, change management, root cause analysis, and ticket analysis.</li><li>Strong team management, team motivation, and development skills.</li><li>Prior experience troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones, and Wi-Fi devices.</li><li>Demonstrable experience in ticket resolution using Remedy and an ITIL-based framework.</li><li>Experience maintaining systems compliance and audits aligned with COPC, ISO 27001, and contract compliance standards.</li><li>Flexibility to work overtime as needed.</li></ul><br><br><p>Location:</p><br><br>JOR Amman - Suliman Al Nabulsi St, Abdali Mall Building, Abdali Boulevard, Amman, Jordan<br><p>Language Requirements:</p><br><br>Arabic (Required), English (Required)<br><p>Time Type:</p><br><br>Full time<br> </div>
<p><h4>Job summary<\/h4>\n<p>Manages the daily functions of the department to ensure protection of property assets, employees, guests, and property. Maintains logs, certifications, and documents required by law and standard operating procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.<\/p>\n\n<h4>Candidate profile<\/h4>\n<p><strong>Education and experience<\/strong><\/p>\n<ul>\n <li>High school diploma or GED; 4 years experience in the security\/loss prevention or related professional area. OR<\/li>\n <li>2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security\/loss prevention or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n<p><strong>Managing security\/loss prevention operations<\/strong><\/p>\n<ul>\n <li>Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.<\/li>\n <li>Conducts hazard and risk assessments at the property to include quarterly OSHA\/SAFETY audits, incident tracking, and the hazard abatement process.<\/li>\n <li>Develops detailed \"shut down\" procedures for the property to ensure that all areas are secured at the appropriate times.<\/li>\n <li>Comply with applicable laws and safety regulations.<\/li>\n <li>Follow proper key control guidelines in loss prevention and in the property.<\/li>\n <li>Develop a monthly checklist for all CCTV equipment, alarmed doors, and duress alarms to ensure that they are fully functional.<\/li>\n <li>Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.<\/li>\n <li>Follow Duty of Care process for the protection of guests and employees.<\/li>\n <li>Follows up on all unusual activities in and around the property that would impair the well-being of guests and employees.<\/li>\n <li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<\/li>\n <li>Implements action plans to monitor and control risk.<\/li>\n <li>Monitors all unusual activities in and around the property that would impair the well-being of guests and employees.<\/li>\n <li>Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.<\/li>\n <li>Oversees and guides the efforts of the Accident Prevention Committee.<\/li>\n <li>Oversees first aid program for guests and employees.<\/li>\n <li>Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.<\/li>\n <li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/li>\n <li>Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.<\/li>\n <li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n <li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<\/li>\n <li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<\/ul>\n\n<p><strong>Ensuring exceptional customer service<\/strong><\/p>\n<ul>\n <li>Meet quality standards and customer expectations on a daily basis.<\/li>\n <li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<\/li>\n <li>Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.<\/li>\n <li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<\/ul>\n\n<p><strong>Additional responsibilities<\/strong><\/p>\n<ul>\n <li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n <li>Develops liaison with local law enforcement and emergency services.<\/li>\n <li>Informs and\/or updates the executives and peers on relevant information in a timely manner.<\/li>\n <li>Provides information to supervisors and co-workers by telephone, in written form, email, or in person.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand\u2019s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>
<p><h4>Job summary</h4>
<p>Functions as the property’s strategic financial business leader. The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, creates and executes a business plan that is aligned with the property and brand’s business strategy and focuses on the execution of financial and accounting activities and the delivery of desirable financial results.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>4-year bachelor's degree in finance and accounting or related major; 2 years experience in the finance and accounting or related professional area.</li>
<li>Or</li>
<li>Master's degree in finance and accounting or related major; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Engaging in strategic planning and decision making</strong></p>
<ul>
<li>Analyzes financial data and market trends.</li>
<li>Analyzes information, forecasts sales against expenses and creates annual budget plans.</li>
<li>Compiles information, analyzes and monitors actual sales against projected sales.</li>
<li>Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.</li>
<li>Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning.</li>
<li>Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.</li>
<li>Thinks creatively and practically to develop, execute and implement new business plans.</li>
<li>Protects and strengthens our competitive advantage by advocating and supporting sound business and financial decision making.</li>
<li>Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability.</li>
<li>Implements a system of appropriate controls to manage business risks.</li>
</ul>
<p><strong>Leading accounting teams</strong></p>
<ul>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial and business decision making; demonstrates honesty and integrity; leads by example.</li>
<li>Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner.</li>
<li>Provides excellent leadership by assigning team members and other departments managers clear accountability backed by appropriate authority.</li>
<li>Holds staff accountable for successful performance.</li>
</ul>
<p><strong>Developing and maintaining finance and accounting goals</strong></p>
<ul>
<li>Supports property strategy from a finance and accounting perspective.</li>
<li>Submits reports in a timely manner, ensuring delivery deadlines.</li>
<li>Ensures profits and losses are documented accurately.</li>
<li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li>
<li>Ensures appropriate corrections are made to audit results if necessary.</li>
<li>Reviews audit issues to ensure accuracy.</li>
</ul>
<p><strong>Managing projects and policies</strong></p>
<ul>
<li>Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.</li>
<li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li>
<li>Ensures compliance with standard and local operating procedures (SOPs and LSOPs).</li>
<li>Oversees internal, external and regulatory audit processes.</li>
<li>Ensures compliance with standard operating procedures (SOPs).</li>
<li>Ensures that the profit and loss statement is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts).</li>
</ul>
<p><strong>Anticipating and delivering on the needs of key stakeholders</strong></p>
<ul>
<li>Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).</li>
<li>Understands the owners' perspective and return on investment expectations.</li>
<li>Anticipates and addresses owner needs and involves ownership in key decisions.</li>
<li>Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team.</li>
<li>Advises the general manager and executive committee on existing and evolving operating and financial issues.</li>
<li>Facilitates critique meetings to review information with management team.</li>
<li>Attends owners meetings in order to provide context and explanation for financial results.</li>
<li>Attends meetings and communicates with the owners, understanding the priorities and strategic focus.</li>
<li>Demonstrates a commitment to meeting the needs of all key stakeholders.</li>
<li>Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.</li>
</ul>
<p><strong>Managing and conducting human resource activities</strong></p>
<ul>
<li>Ensures team members are cross-trained to support successful daily operations.</li>
<li>Ensures property policies are administered fairly and consistently.</li>
<li>Ensures new hires participate in the department’s orientation program.</li>
<li>Ensures new hires receive the appropriate new hire training to successfully perform their job.</li>
<li>Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Description</h4>
<p><strong>Place:</strong> Amman, Jordan (travel to Palestine)<br>
<strong>Starting date:</strong> ASAP<br>
<strong>Duration of contract:</strong> 7 months<br>
<strong>Closing date for applications:</strong> 22 June 2026</p>
<p>Due to the urgency of this recruitment, we encourage interested candidates to submit their applications as soon as possible. We will be reviewing applications on an ongoing basis.</p>
<p>We need you to support our field teams in deploying this massive emergency response. Your help can make a difference. Join us!</p>
<p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p>
<p>Since its creation in 1982, HI has run development and humanitarian projects in more than 55 countries and responded to numerous emergencies. Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide.</p>
<p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.</p>
<p>Please indicate if you require any special accommodation, even at the first interview.</p>
<h4>Job context</h4>
<p>HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis. This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office). Palestine Coordination is split between Jerusalem and Amman, with a West Bank area office located in Ramallah and a Gaza area office in Zuwayda. In Gaza, HI operates three offices: one in the central area (Zuwayda), one in the north (Gaza City), and one in the south (Khan Younis).</p>
<p>The mission's operational strategy relies on four pillars: Health (Rehabilitation and P&O), Armed Violence Reduction, Atlas Logistics, and Education. Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA.</p>
<h4>Your mission</h4>
<p>The Policy and Advocacy Senior Officer in Palestine works under the responsibility of the Regional Advocacy and Communication Manager, and in close collaboration with the Country Director, the Federal Advocacy and Institutional Relations team (AIR) and the Federal communication team. He or she contributes to the design, implementation and follow-up of HI policies and advocacy strategies related to the Palestinian crisis, on national, regional and international levels.</p>
<p><strong>Mission 1: Strategy and steering</strong></p>
<ul>
<li>Responsibility 1.1: Analyse the humanitarian environment and define HI positions</li>
<li>Responsibility 1.2: Develop and update advocacy strategies and action plans</li>
</ul>
<p><strong>Mission 2: Operational implementation</strong></p>
<ul>
<li>Responsibility 2.1: Ensure that advocacy is based on reliable and up-to-date evidence and data</li>
<li>Responsibility 2.2: Organize the effective influence and outreach of HI vis-à-vis key decision-makers and networks</li>
<li>Responsibility 2.3: Ensure HI internal communication and ownership</li>
<li>Responsibility 2.4: Contribute to fundraising efforts</li>
<li>Responsibility 2.5: Contribute to support or to implement the program’s emergency preparedness actions, and, in case of emergency, adapt his or her way of working in order to contribute to an efficient humanitarian response from HI.</li>
</ul>
<p><strong>Mission 3: Standards and expertise</strong></p>
<ul>
<li>Contribute to raising the quality and internal ownership of HI advocacy work</li>
<li>Comply with and promote HI quality standards and internal procedures relating to advocacy</li>
</ul>
<p><strong>Mission 4: Communication</strong></p>
<h4>Characteristics of the position</h4>
<p>Due to the current difficulties in obtaining an authorization to enter Gaza, it is possible that the selected candidates will have to carry out part or all of their mission from Amman. This situation is beyond our control and beyond the responsibility of our organization.</p>
<h4>Requirements</h4>
<h4>Your profile</h4>
<ul>
<li>Degree in International Law (IHL, IHRL, Human Rights, Refugee Law etc.), International relations, political science or equivalent degree or with significant experience</li>
<li>Experience: 5 years including 3 in emergency settings (field experience)</li>
<li>Experience in context analysis, policy development in relation to principled humanitarian action</li>
<li>Experience in advocacy work</li>
<li>Experience in networking and active participation in conference or forum, including at high levels</li>
<li>Fluent knowledge of Arabic is preferred</li>
</ul>
<h4>Benefits</h4>
<h4>Conditions</h4>
<p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p>
<ul>
<li>7 months international contract starting from as soon as possible</li>
<li>The international contract provides social cover adapted to your situation:</li>
<li>Unemployment insurance benefits for EU nationals</li>
<li>Pension scheme</li>
<li>Medical coverage with 50% of employee contribution</li>
<li>Repatriation insurance paid by HI</li>
<li>Salary from 2757 € gross per month upon experience</li>
<li>Per diem: if based in Gaza: 887 € and if based in Amman, Jordan: 640 € net per month - paid in the field</li>
<li>Hardship: if based in Amman, Jordan there is no hardship but if based in Gaza: 500 € net per month paid with your salary</li>
<li>Paid leaves: 25 days per year</li>
<li>R&R: according to the level of the mission if based in Amman, Jordan 1 day per month and if based in Gaza it’s a specific R&R</li>
<li>Position: Unaccompanied</li>
<li>Housing: Collective taken in charge by HI</li>
<li>If you are resident in the country: local package</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p><strong>Place:</strong> Amman, Jordan (travel to Palestine)<br>
<strong>Starting date:</strong> ASAP<br>
<strong>Duration of contract:</strong> 7 months<br>
<strong>Closing date for applications:</strong> 22 June 2026</p>
<p>Due to the urgency of this recruitment, we encourage interested candidates to submit their applications as soon as possible. We will be reviewing applications on an ongoing basis.</p>
<p>We need you to support our field teams in deploying this massive emergency response. Your help can make a difference. Join us!</p>
<p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p>
<p>Since its creation in 1982, HI has run development and humanitarian projects in more than 55 countries and responded to numerous emergencies. Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide.</p>
<p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.</p>
<p>Please indicate if you require any special accommodation, even at the first interview.</p>
<h4>Job context</h4>
<p>HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis. This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office). Palestine Coordination is split between Jerusalem and Amman, with a West Bank area office located in Ramallah and a Gaza area office in Zuwayda. In Gaza, HI operates three offices: one in the central area (Zuwayda), one in the north (Gaza City), and one in the south (Khan Younis).</p>
<p>The mission's operational strategy relies on four pillars: Health (Rehabilitation and P&O), Armed Violence Reduction, Atlas Logistics, and Education. Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA.</p>
<h4>Your mission</h4>
<p>The Policy and Advocacy Senior Officer in Palestine works under the responsibility of the Regional Advocacy and Communication Manager, and in close collaboration with the Country Director, the Federal Advocacy and Institutional Relations team (AIR) and the Federal communication team. He or she contributes to the design, implementation and follow-up of HI policies and advocacy strategies related to the Palestinian crisis, on national, regional and international levels.</p>
<p><strong>Mission 1: Strategy and steering</strong></p>
<ul>
<li>Responsibility 1.1: Analyse the humanitarian environment and define HI positions</li>
<li>Responsibility 1.2: Develop and update advocacy strategies and action plans</li>
</ul>
<p><strong>Mission 2: Operational implementation</strong></p>
<ul>
<li>Responsibility 2.1: Ensure that advocacy is based on reliable and up-to-date evidence and data</li>
<li>Responsibility 2.2: Organize the effective influence and outreach of HI vis-à-vis key decision-makers and networks</li>
<li>Responsibility 2.3: Ensure HI internal communication and ownership</li>
<li>Responsibility 2.4: Contribute to fundraising efforts</li>
<li>Responsibility 2.5: Contribute to support or to implement the program’s emergency preparedness actions, and, in case of emergency, adapt his or her way of working in order to contribute to an efficient humanitarian response from HI.</li>
</ul>
<p><strong>Mission 3: Standards and expertise</strong></p>
<ul>
<li>Contribute to raising the quality and internal ownership of HI advocacy work</li>
<li>Comply with and promote HI quality standards and internal procedures relating to advocacy</li>
</ul>
<p><strong>Mission 4: Communication</strong></p>
<h4>Characteristics of the position</h4>
<p>Due to the current difficulties in obtaining an authorization to enter Gaza, it is possible that the selected candidates will have to carry out part or all of their mission from Amman. This situation is beyond our control and beyond the responsibility of our organization.</p>
<h4>Requirements</h4>
<h4>Your profile</h4>
<ul>
<li>Degree in International Law (IHL, IHRL, Human Rights, Refugee Law etc.), International relations, political science or equivalent degree or with significant experience</li>
<li>Experience: 5 years including 3 in emergency settings (field experience)</li>
<li>Experience in context analysis, policy development in relation to principled humanitarian action</li>
<li>Experience in advocacy work</li>
<li>Experience in networking and active participation in conference or forum, including at high levels</li>
<li>Fluent knowledge of Arabic is preferred</li>
</ul>
<h4>Benefits</h4>
<h4>Conditions</h4>
<p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p>
<ul>
<li>7 months international contract starting from as soon as possible</li>
<li>The international contract provides social cover adapted to your situation:</li>
<li>Unemployment insurance benefits for EU nationals</li>
<li>Pension scheme</li>
<li>Medical coverage with 50% of employee contribution</li>
<li>Repatriation insurance paid by HI</li>
<li>Salary from 2757 € gross per month upon experience</li>
<li>Per diem: if based in Gaza: 887 € and if based in Amman, Jordan: 640 € net per month - paid in the field</li>
<li>Hardship: if based in Amman, Jordan there is no hardship but if based in Gaza: 500 € net per month paid with your salary</li>
<li>Paid leaves: 25 days per year</li>
<li>R&R: according to the level of the mission if based in Amman, Jordan 1 day per month and if based in Gaza it’s a specific R&R</li>
<li>Position: Unaccompanied</li>
<li>Housing: Collective taken in charge by HI</li>
<li>If you are resident in the country: local package</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Title:</b></p><br><br>AFCAP V: Jordan SWA Transient Aircraft Services Technician (Secret Clearance)<br><br><p><b><span>Belong, Connect, Grow</span><span>, with</span><span>KBR! </span></b></p><br><br><br><p><b><span>Program Summary</span></b></p><br><br><p><span>KBR, through the AFCAP V Program,assists</span><span>the U.S. Air Force by offering Southwest Asia Transient Aircraft Services (SWA TAS). These services</span><span>facilitate</span><span>essential</span><span>aircraft</span><span>arrivals and departures</span><span>servicesfor United States and Coalition Forces. Alongside SWA Transient Aircraft Services, KBR delivers Engineering Support, NTV Leasing, LAMS, Power Production, BOS-I, and a range of quality-of-life solutions that help sustain base operations. </span></p><br><br><br><p><b><span>Job Summary</span></b></p><br><br><p><span><span>The Transient Aircraft Services (TAS) Technician</span><span>is responsible for</span><span>the execution of</span><span>aircraft</span><span>ground handling and servicing operations at an assigned installation. Reporting directly to the Supervisor, the TAS Technician performs</span><span>aircraft</span><span>arrival, marshaling, parking, servicing, turn-around, and departure tasks in support of mission requirements.</span></span></p><br><br><p><span><span>This position ensures all</span><span>aircraft</span><span>servicing activities are conducted safely, efficiently, and in full compliance with the Performance Work Statement (PWS), applicable Technical Orders, airfield safety standards, and U.S. Government/U.S. Air Force directives. The TAS Technician is accountable for</span><span>maintaining</span><span>operational readiness, adhering to strict safety protocols, and supporting continuous 24/7/365 flight line operations in a high-tempo, austere environment.</span></span></p><br><br><br><p><b><span>Roles and Responsibilities </span></b></p><br><br><ul><li><p><span><span>Maintain a ZERO Harm workplace by strictly adhering to all flight line safety requirements, including FOD prevention, tool control, and proper use of PPE</span><span>at all times</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Perform</span><span>aircraft</span><span>marshaling, parking, and positioning</span><span>in accordance with</span><span>applicable Technical Orders and airfield procedures.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Execute</span><span>aircraft</span><span>arrival and departure services, including</span><span>chocking</span><span>, grounding, and ensuring safe positioning on the flight line.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Conduct</span><span>aircraft</span><span>servicing operations, including general ground handling tasks required to support</span><span>aircraft</span><span>turn-around and mission readiness.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assist</span><span>in</span><span>aircraft</span><span>launch and recovery operations in coordination with Supervisors and Airfield Management.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Perform operator-level inspections and servicing of assigned equipment, including vehicles and support equipment used in TAS operations.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintain strict accountability of tools and equipment;</span><span>ensure compliance with tool control programs at all times</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Participate in FOD prevention activities, including routine flight line inspections and immediate removal of foreign objects.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Follow all applicable Technical Orders, safety directives, and standard operating procedures during all</span><span>aircraft</span><span>servicing operations.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Communicate effectively with Supervisors and team members to ensure safe and efficient execution of tasks.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Identify</span><span>and report safety hazards, equipment malfunctions, and operational issues to leadership</span><span>immediately</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Support documentation requirements, including</span><span>aircraft</span><span>servicing records, shift logs, and inspection checklists.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assist</span><span>in</span><span>maintaining</span><span>cleanliness and organization of the flight line and work areas.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Support training and qualification requirements to</span><span>maintain</span><span>mission readiness and compliance with certification standards.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Perform duties in austere conditions, including extreme weather, while</span><span>maintaining</span><span>safety and operational discipline.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Perform</span><span>additional</span><span>duties and</span><span>tasks as</span><span>assigned by the Supervisor or Site Manager.</span></span></p><br><br></li></ul><br><br><p><b><span>Basic Qualifications </span></b></p><br><br><ul><li><p><span><span>Must be a U.S. citizen </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability to obtain/</span><span>maintain</span><span>a SECRET clearance </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability to</span><span>maintain</span><span>operational continuity across rotations and work within Government-led governance rhythms</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Minimum 3–5 years of experience in aviation operations,</span><span>aircraft</span><span>maintenance, or Transient Aircraft Services </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Hands-on experience working on a flight line or in</span><span>aircraft</span><span>ground operations </span></span></p><br><br></li></ul><br><br><p><b><span><span>Basic knowledge of: </span></span></b></p><br><br><ul><li><p><span><span>Aircraft</span><span>marshaling and ground handling procedures </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Flight line safety requirements </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Use of ground support equipment</span></span></p><br><br></li></ul><br><br><br><p><b><span>Preferred Qualifications</span></b></p><br><br><ul><li><p><span><span>Prior experience supporting U.S. Air Force TAS operations</span></span></p><br><br></li></ul><br><ul><li><p><span><span>FAA Airframe & Powerplant (A&P) certification or equivalent military experience</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Familiarity with FOD programs, tool control, and flight line safety compliance</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience coordinating with MOC, Airfield Management, and</span><span>aircraft</span><span>maintenance teams</span><span>.</span></span></p><br><br></li></ul><br><br><p><b><span>K</span><span>BR Benefits</span></b></p><br><br><p><span><span>KBR offers a selection of competitive lifestyle benefits which could include</span><span>401</span><span>K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development. </span></span></p><br><br><br><br><br> </div>
<p><strong>OCA Palestine – AMMAN OFFICE</strong></p>
<p><strong>Field Communications Officer/Press Officer</strong></p>
<p><em>Family: Operations</em></p>
<p><em>Level: 7 IRFFG (1,408 JOD Monthly Gross)</em></p>
<p><em>Workplace: Amman</em></p>
<p><em>Hierarchical and Functional line management of: Field Communications Manager</em> </p>
<p><em>Functional reporting line to: Communications Advisor (CA in HQ)</em> </p>
<p><em>Duration: Fixed Term Contract until 31<sup>st</sup> October 2026</em></p>
<p><strong>Context</strong></p>
<p><strong>Amman Hub</strong></p>
<p>MSF has been present in Amman since 2006 with different Missions and OCs, and since 2015 with delocalized HQ offices.</p>
<p>In 2018, MSF signed a Host-Country Agreement (HCA) with the Jordanian authorities and consolidated its presence in the country, becoming one of the MSF Hubs around the world, with the aim of supporting the quality of our operations in the region and beyond.</p>
<p>Today, Amman Hub is a complex setting, including the presence of 5 OCs with Operations and Organizational Support:</p>
<ul>
<li>Units: OCA MENA Regional Office, OCBA CAHM (Center for Advanced Humanitarian Medicine), OCG MESO (Middle East Support Office)</li>
<li>Operational Cells: OCBA Cell 1 (Afghanistan, Yemen, Syria) and OCG Cell 5 (Iraq, Lebanon, Yemen, Syria)</li>
<li>Missions: Permanent missions including OCP Jordan (Reconstructive Surgery Hospital), and ad hoc temporary hosted missions including OCA Palestine/Gaza/Syria, OCB Syria/Palestine, OCBA Palestine/Gaza/Yemen</li>
<li>OCG Lebanon/Iran/Iraq/Sudan/Yemen/Syria. </li>
<li>An intersectional Amman Mutualized Support Office (AMSO)</li>
<li>Hosted positions from different OCs and the International Office</li>
<li>OCA MENA Regional Office</li>
</ul>
<p><strong>Objective(s) of the position:</strong></p>
<p>MSF uses public communications to support its medical humanitarian action, to bear witness to the crises it works in, to make its work known to the public, and to secure and sustain public support for its social mission, including through fundraising and recruitment efforts.</p>
<p>The purpose of the field communications officer (FCO) is to implement communications strategies and activities in direct support of MSF's medical humanitarian programs and social mission. The focus of FCO activities is on content production and dissemination, on media management and monitoring, and on contributing to communications strategies and tactics.</p>
<p><strong>Scope of responsibilities:</strong></p>
<p><strong>Content dissemination and engagement:</strong></p>
<ul>
<li>Support the production of communications tools for media usage.</li>
<li>The FCO disseminates MSF content in the country, proactively pitches to media and uses existing MSF digital channels in the country and/or region as defined by the communications strategy.</li>
</ul>
<p><strong>Media management:</strong></p>
<ul>
<li>Maintain regular relations with a wide array of media contacts across traditional and digital media outlets, including journalists, bloggers, photographers, producers, cameramen, and influencers, as relevant. This responsibility may be shared with other communications team members in the country.</li>
<li>Proactively pitch media and manages incoming media requests</li>
<li>Help organize events such as press briefings or press conferences and help organize and accompany media visits to MSF projects.</li>
<li>Developing MSF’s media contact logbook, relationships with local and regional media and journalists, identifies new opportunities for media pitching.</li>
<li>Train and identifies new spokespeople in Gaza and the West Bank, for media interviews.</li>
</ul>
<p > </p>
<p><strong>Produces content and oversees production of communications tools including for local digital channels:</strong></p>
<ul>
<li>Identifies appropriate communications tools for target audiences, collects material, and produces tools or adapts them to target audiences.</li>
<li>Develops an understanding of the operational information used in MSF public communications (such as mortality, morbidity, of patients vs # of consultations, etc) and its relevance to the crisis.</li>
<li>Follows MSF communications ethical guidelines in all materials directly collected and produced, such as on consent, on DEI (diversity, equity, and inclusion), and other relevant communications standards or guidelines.</li>
</ul>
<p><br>
<strong>Carries out digital and media monitoring:</strong></p>
<ul>
<li>Monitors relevant media and digital channels, to highlight significant trends, news, or reports relevant to MSF or the contextual environment to the Head(s) of Mission, Field Communications staff, humanitarian affairs staff and/or other operational staff (as relevant)</li>
<li>Collects preliminary insights into public narratives on issues of relevance to MSF.</li>
<li>Generates and updates reports on the local media and digital landscape, with support from other communications teams if needed (digital teams or other).</li>
<li>When needed manage digital media dashboards for real-time monitoring on issues of operational and reputational relevance.</li>
</ul>
<p> </p>
<p><strong>Contributes to communications strategy and tactics:</strong></p>
<ul>
<li>Reports on the tangible outcomes of communications initiatives, like the extent of coverage and audience response, and suggests improvements.</li>
<li>Identifies opportunities to raise the visibility of underreported crises that MSF is seeing in the country.</li>
<li>Provides initial insights on the feasibility of communications tactics, such as related to media window, social media penetration, audiences’ reception, etc.</li>
<li>Offers advice on engaging with media and digital channels during crises.</li>
</ul>
<p > </p>
<p><strong>Internal stakeholder engagement</strong></p>
<ul>
<li>Helps to promote MSF communications principles, practices, and material towards MSF staff in the country.</li>
<li>Helps respond to incoming requests from the MSF communications network.</li>
<li>Liaises with MSF communications network for technical support, if needed, such as for AV editing, digital engagement, and monitoring.</li>
</ul>
<p><strong>Reporting</strong></p>
<ul>
<li>Participates in communication data-collection and reporting to inform MSF teams of upcoming communications and past results.</li>
<li>Helps track/record all public communications initiatives carried out for institutional memory.</li>
</ul>
<p > </p>
<p><strong>Profile Requirements:</strong></p>
<p><strong>Education:</strong></p>
<ul>
<li>Essential: University degree in a relevant field such as journalism, communication Development, Political science or International Relations.</li>
</ul>
<p><strong>Experience:</strong></p>
<ul>
<li>Essential: Previous working experience of at least 2 years in communications, journalism or public relations.</li>
<li>Desirable: Experience in NGO or international organizations specializing in humanitarian action, health or development. </li>
<li>Essential : Analytical capacity in media.</li>
</ul>
<p > </p>
<p><strong>Competencies:</strong></p>
<ul>
<li>Acts towards the fulfilment of MSF’s social mission</li>
<li>Demonstrates an integrating attitude</li>
<li>Facilitates and helps to bring about changes in others</li>
<li>Understands other people’s stress</li>
<li>Identify complex relationships</li>
<li>Plans actions geared towards achieving objectives</li>
<li>Works towards objectives, preserving established standards</li>
<li>Follows up, plans activities and sets priorities</li>
<li>Shares information and coordinates with team and/or others</li>
<li>Gives feedback and sets limits</li>
<li>Develops and diversifies networks</li>
</ul>
<p > </p>
<p><strong>Knowledge:</strong></p>
<ul>
<li>Media management</li>
<li>Active network of local/national journalists</li>
<li>Media and digital monitoring, disinformation</li>
<li>Production of communication tools</li>
<li>Written communication skills</li>
<li>Desirable: AV producing skills are an asset (photo & video editing)</li>
</ul>
<p> </p>
<p><strong>Languages</strong></p>
<ul>
<li>Essential: Proficiency minimum B2 in English </li>
<li>Essential: Native or near native proficiency in Arabic </li>
<li>Desirable: Other languages</li>
</ul>
<p> </p>
<p><strong>Other</strong></p>
<p>This position is open for Jordanian nationalities with a legal right to work in Jordan.</p>
<p> </p>
<p > </p>
<p><strong>If you recognize yourself in this profile, we welcome you to send your resume (CV, 2 pages max) and a cover letter (1-page max) in English by </strong><strong>Saturday 4<sup>th</sup> July</strong><strong> 2026 </strong></p>
<p> </p>
<p><strong>To: </strong><a href="https://msfamman.recruitee.com/o/field-communications-officerpress-officer"><strong>https://msfamman.recruitee.com/o/field-communications-officerpress-officer</strong></a></p>
<p> </p>
<p> </p>
<p><strong><em>Any incomplete application will not be considered (ie no letter of motivation). Kindly note ONLY shortlisted applicants will be contacted.</em></strong></p>
<p> </p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Do you want to make a difference in people's lives? </span></p><br><p><span>We are looking for an HR Admin & Night Shift Operations Coordinator to join our growing team! </span></p><br><p><span>Who we are:</span></p><br><p><span>WUDUH is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence. </span></p><br><p><span>Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, WUDUH is where you can grow and succeed. </span></p><br><p>Job Objectives:</p><br><p>To provide dedicated HR coverage during night shifts by acting as the primary HR Point of Contact (POC) for employees and operations, ensuring that HR requests, attendance, shifts, employee concerns, incidents, and administrative matters are properly managed, monitored, resolved, or escalated in line with company policies. The role is responsible for maintaining HR visibility and control throughout the night and providing a complete handover to the day HR team.</p><br><p>Responsibilities and duties:</p><br><p>1. Night Shift HR Operations & POC</p><br><p>• Act as the primary HR Point of Contact (POC) for employees and operational teams during the night shift.</p><br><p>• Be present and available during assigned night hours to receive, assess, coordinate, and close HR requests and concerns.</p><br><p>• Serve as the HR representative on the night shift and stay aware of significant employee, attendance, operational, and HR matters.</p><br><p>• Serve as the on-the-ground HR presence during night operations, identifying potential risks, managing immediate interventions, and coordinating day-team handovers.</p><br><p>• Ensure no critical HR request, employee concern, or incident remains unattended at the end of the shift.</p><br><p>2. Attendance, Shifts & HRMS Control</p><br><p>• Monitor and manage attendance, absenteeism, leaves, late arrivals, early departures, and related HRMS records for night-shift employees.</p><br><p>• Maintain accurate employee shifts in the HRMS and identify discrepancies or coordinate corrections with the relevant team.</p><br><p>• Adjust approved shifts, approval cycles, reporting lines, and other HRMS configurations within assigned authority.</p><br><p>• Ensure the accuracy and integrity of employee data, attendance records, and shift information.</p><br><p>3. Employee Requests & Night Shift Support</p><br><p>• Handle employee requests related to HR, attendance, leave, HRMS, employment documents, badges, shifts, and other administrative needs.</p><br><p>• Provide accurate guidance based on HR policies and escalate matters outside assigned authority to the appropriate HR manager.</p><br><p>• Handle employee concerns professionally and confidentially, with proper documentation and follow-up.</p><br><p>• Coordinate with Operations Team Leaders, Supervisors, and Managers to resolve night-shift issues while maintaining HR standards.</p><br><p>4. Night Shift Incident Management & Escalation</p><br><p>• Receive and document night-shift HR incidents, including employee disputes, misconduct concerns, attendance issues, and other matters requiring HR attention.</p><br><p>• Assess incident urgency and impact and immediately escalate critical matters to the designated HR/Operations contact.</p><br><p>• Coordinate with Security, Facilities, IT, Operations, Observers and other relevant functions when cross-functional support is required.</p><br><p>• Maintain clear records of incidents, actions taken, pending actions, and required management follow-up.</p><br><p>5. HR Administration & Employee Services</p><br><p>• Maintain digital and physical employee files and ensure documentation is accurately recorded and safeguarded.</p><br><p>• Issue approved HR letters and employment documents within delegated authority.</p><br><p>• Support onboarding and offboarding activities when required during the night shift.</p><br><p>• Coordinate employee badges, access-related HR requests, lost and found, parking, and other assigned administrative services.</p><br><p>• Support approved HR communications and announcements during the night shift when required.</p><br><p>6. Confidentiality, Compliance & Professional Conduct</p><br><p>• Handle employee information and HR records with strict confidentiality and in accordance with company policies and applicable requirements.</p><br><p>• Ensure all actions and decisions follow approved HR procedures and delegated authority.</p><br><p>• Maintain professional conduct and act as a trusted HR representative during the night shift.</p><br><p>7. Other Duties</p><br><p>• Perform other HR administrative and operational duties assigned by HR management to support business continuity and employee experience.</p><br><p>Qualifications:</p><br><p>Bachelor’s degree in Human Resources, Business Administration, Office Management, or a related field.</p><br><p>Years of Experience:</p><br><p>2–3 years of experience in HR administration, HR operations, employee services, or office administration.</p><br><p>Behavioral Competencies:</p><br><p>o Strong judgment, proactive mindset, and the ability to work independently with limited supervision during night shifts.</p><br><p>o High attention to detail, strong follow-up skills, and the ability to manage multiple priorities in a fast-paced environment.</p><br><p>o Strong interpersonal and conflict-handling skills; remains calm and professional during sensitive or urgent situations.</p><br><p>o High discretion and trustworthiness in handling sensitive employee records and matters.</p><br><p>Technical Competencies:</p><br><p>o Working knowledge of HRMS platforms and attendance/leave management processes.</p><br><p>o Basic understanding of HR policies, employee relations, and workplace procedures.</p><br><p>o Proficient in Microsoft Office applications (Word, Excel, Outlook) for daily administrative tasks, documentation, and reporting.</p><br><p><strong>What we offer:</strong></p><br><ul>
<li><span>Comprehensive health insurance </span></li>
<li><span>Competitive compensation package </span></li>
<li><span>Prime central location </span></li>
<li><span>Discounts on food, beverages, and wellness services </span></li>
<li><span>Continuous learning and development opportunities </span></li>
<li><span>A dynamic, inclusive, and supportive work environment </span></li>
<li><span>A workplace led by Gen Z and Millennials </span></li>
</ul><p><strong>Employment type:</strong></p><br><ul>
<li><span>Full-time </span></li>
<li><span>On-site </span></li>
</ul><p><strong>Working days:</strong></p><br><ul>
<li><span>Monday to Friday (Night shift: 6 PM onwards)</span></li>
<li><span>6th day: Based on need, managed fairly based on priorities and urgency </span></li>
</ul><p><strong>Ready to make your mark?</strong></p><br><p><span>Apply now for a career that merges your talents with innovation. At </span><strong>WUDUH</strong><span>, your journey to a fulfilling career is just a click away! </span></p><br><p><span>Learn more at </span><strong><em>wuduh.zenats.com</em></strong></p><br><p><em>Eligibility is limited to Jordanian nationals and individuals born to Jordanian mothers.</em></p><br><p><strong>Stay connected</strong></p><br><p><em>We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at </em><strong><em>WUDUH</em></strong><em>. </em></p><br><p><em>You can find us on: </em></p><br><ul>
<li>
<em>LinkedIn</em>
</li>
<li>
<em>Instagram</em>
</li>
</ul><p><em>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</em></p><br>
<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Join One of the Fastest-Growing Online Education Companies in the World At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, Amazon, and more.<br> Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more than 200 live online courses across 12 industries.<br> To date, we've helped 22,000+ graduates worldwide gain the skills, confidence, and connections needed to advance their careers.<br> Now we're looking for an experienced Customer Retention Manager to help us build lasting relationships with our learners while maximizing customer satisfaction and long-term revenue.<br> If you're passionate about customer experience, thrive in a fast-paced environment, and enjoy finding solutions that create value for both customers and the business, we'd love to meet you.<br> This is a full-time, remote role with a working schedule for this role will be 9AM-6 PM EST.<br> Why This Role Is Different At ELVTR, customer relationships don't end after enrollment—they're just beginning.<br> As our Lead Retention Specialist, you'll play a critical role in protecting the customer experience while driving sustainable business growth.<br> You'll take ownership of our retention strategy, helping customers find the best possible solutions while reducing refunds, recovering revenue, and improving long-term customer loyalty.<br> Working closely with Sales, Finance, Customer Success, Billing, and Operations, you'll use data, empathy, and strategic thinking to continuously improve our retention processes and outcomes.<br> You'll Love This Role If You: Enjoy solving complex customer challenges with creative solutions Thrive in a fast-paced, KPI-driven environment Are an exceptional negotiator who can create win-win outcomes Love using data to improve processes and business performance Enjoy coaching others and sharing best practices Are highly organized and take ownership of your work Communicate confidently with customers and cross-functional teams Believe outstanding customer experiences drive long-term business success What You'll Do Own the customer retention process, managing refund requests while maximizing retained revenue and delivering a positive customer experience Negotiate alternatives to refunds, including account credits, payment plans, partial refunds, course transfers, and other retention solutions Recover overdue installment payments by proactively engaging customers and resolving billing-related issues Partner closely with the Billing team to reduce payment defaults, chargebacks, and outstanding balances Analyze the root causes behind refund requests and payment failures, providing actionable insights to Sales, Product, and Operations teams Develop and continuously improve retention strategies, workflows, communication scripts, and internal processes Track and report key retention metrics, including refund rates, retention rates, recovered revenue, installment recovery, and chargeback prevention Handle escalated customer cases, making thoughtful, data-driven decisions that balance customer satisfaction with business objectives Coach and support the retention team by sharing best practices, reviewing customer interactions, and maintaining high communication standards Collaborate cross-functionally with Sales, Customer Success, Finance, Legal, and Operations to ensure a seamless customer experience Identify opportunities to automate retention processes and improve operational efficiency Take ownership of retention KPIs while testing and implementing initiatives that improve revenue recovery and reduce financial losses What We Offer Competitive Compensation :Competitive salary,Performance-based bonuses,Opportunities for career advancement as ELVTR continues to grow globally Learn and Grow :Free access to ELVTR courses,Ongoing professional development opportunities,Career growth within one of the world's fastest-growing online education companies Remote-First Culture: Work from wherever you're most productive, Flexible and supportive work environment,Collaborative international team Health & Wellbeing: Gym membership reimbursement,Mental health support, Generous paid vacation allowance Why Join ELVTR?<br> Make an Impact: Every course you help create empowers professionals to build new skills, advance their careers, and unlock opportunities they never thought possible.<br> Grow Your Career:We're committed to developing our people.<br> As ELVTR continues to expand globally, you'll have opportunities to grow professionally, take on new challenges, and shape the future of online education.<br> Join a Winning Team: Work alongside passionate educators, creators, marketers, and innovators who are committed to delivering world-class learning experiences and making education more accessible around the world.<br> Ready to Help Shape the Future of Online Learning?<br> If you're looking for more than just another customer retention role—if you want to build meaningful customer relationships, solve complex challenges, and make a measurable impact on both learners and business growth—we'd love to hear from you.<br> Apply today and become part of ELVTR's next chapter of growth.<br> ELVTR is proud to be an equal opportunity employer committed to creating a diverse and inclusive workplace for all.<br> What We're Looking For 3+ years of experience in Sales Retention, Customer Retention, Customer Success, or a related field, preferably in a senior or lead role Excellent English communication skills, both written and spoken Proven experience supporting customers in the US market Strong negotiation and objection-handling skills with a track record of reducing refunds and recovering revenue Experience managing refund requests, payment recovery, billing issues, and installment collections Ability to navigate difficult customer conversations with empathy while protecting company interests A data-driven mindset with the ability to analyze retention metrics and identify opportunities for improvement Strong ownership, problem-solving, and decision-making skills Excellent organizational skills and attention to detail Experience collaborating with Sales, Billing, Finance, Customer Success, and other cross-functional teams Previous leadership, mentoring, or process improvement experience is a strong plus Nice to Have Experience in the online education or EdTech industry Experience in high-ticket B2C sales environments Previous experience leading or mentoring a retention team Familiarity with CRM platforms such as HubSpot, Salesforce, or similar systems Experience working with subscription or installment payment models Knowledge of billing operations, chargebacks, and payment recovery processes Experience analyzing customer retention metrics to drive business improvements Comfortable working in a fast-paced, performance-driven environment Experience collaborating across Sales, Finance, Product, and Customer Success teams Familiarity with AI-powered customer support or sales tools, including conversation intelligence platforms</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Join One of the Fastest-Growing Online Education Companies in the World At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, Amazon, and more.<br> Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more than 200 live online courses across 12 industries.<br> To date, we've helped 22,000+ graduates worldwide gain the skills, confidence, and connections needed to advance their careers.<br> Now we're looking for an experienced Sales Retention Manager to help us build lasting relationships with our learners while maximizing customer satisfaction and long-term revenue.<br> If you're passionate about customer experience, thrive in a fast-paced environment, and enjoy finding solutions that create value for both customers and the business, we'd love to meet you.<br> This is a full-time, remote role with a working schedule for this role will be 9AM-6 PM EST.<br> Why This Role Is Different At ELVTR, customer relationships don't end after enrollment—they're just beginning.<br> As our Lead Retention Specialist, you'll play a critical role in protecting the customer experience while driving sustainable business growth.<br> You'll take ownership of our retention strategy, helping customers find the best possible solutions while reducing refunds, recovering revenue, and improving long-term customer loyalty.<br> Working closely with Sales, Finance, Customer Success, Billing, and Operations, you'll use data, empathy, and strategic thinking to continuously improve our retention processes and outcomes.<br> You'll Love This Role If You: Enjoy solving complex customer challenges with creative solutions Thrive in a fast-paced, KPI-driven environment Are an exceptional negotiator who can create win-win outcomes Love using data to improve processes and business performance Enjoy coaching others and sharing best practices Are highly organized and take ownership of your work Communicate confidently with customers and cross-functional teams Believe outstanding customer experiences drive long-term business success What You'll Do Own the customer retention process, managing refund requests while maximizing retained revenue and delivering a positive customer experience Negotiate alternatives to refunds, including account credits, payment plans, partial refunds, course transfers, and other retention solutions Recover overdue installment payments by proactively engaging customers and resolving billing-related issues Partner closely with the Billing team to reduce payment defaults, chargebacks, and outstanding balances Analyze the root causes behind refund requests and payment failures, providing actionable insights to Sales, Product, and Operations teams Develop and continuously improve retention strategies, workflows, communication scripts, and internal processes Track and report key retention metrics, including refund rates, retention rates, recovered revenue, installment recovery, and chargeback prevention Handle escalated customer cases, making thoughtful, data-driven decisions that balance customer satisfaction with business objectives Coach and support the retention team by sharing best practices, reviewing customer interactions, and maintaining high communication standards Collaborate cross-functionally with Sales, Customer Success, Finance, Legal, and Operations to ensure a seamless customer experience Identify opportunities to automate retention processes and improve operational efficiency Take ownership of retention KPIs while testing and implementing initiatives that improve revenue recovery and reduce financial losses What We Offer Competitive Compensation :Competitive salary,Performance-based bonuses,Opportunities for career advancement as ELVTR continues to grow globally Learn and Grow :Free access to ELVTR courses,Ongoing professional development opportunities,Career growth within one of the world's fastest-growing online education companies Remote-First Culture: Work from wherever you're most productive, Flexible and supportive work environment,Collaborative international team Health & Wellbeing: Gym membership reimbursement,Mental health support, Generous paid vacation allowance Why Join ELVTR?<br> Make an Impact: Every course you help create empowers professionals to build new skills, advance their careers, and unlock opportunities they never thought possible.<br> Grow Your Career:We're committed to developing our people.<br> As ELVTR continues to expand globally, you'll have opportunities to grow professionally, take on new challenges, and shape the future of online education.<br> Join a Winning Team: Work alongside passionate educators, creators, marketers, and innovators who are committed to delivering world-class learning experiences and making education more accessible around the world.<br> Ready to Help Shape the Future of Online Learning?<br> If you're looking for more than just another customer retention role—if you want to build meaningful customer relationships, solve complex challenges, and make a measurable impact on both learners and business growth—we'd love to hear from you.<br> Apply today and become part of ELVTR's next chapter of growth.<br> ELVTR is proud to be an equal opportunity employer committed to creating a diverse and inclusive workplace for all.<br> What We're Looking For 3+ years of experience in Sales Retention, Customer Retention, Customer Success, or a related field, preferably in a senior or lead role Excellent English communication skills, both written and spoken Proven experience supporting customers in the US market Strong negotiation and objection-handling skills with a track record of reducing refunds and recovering revenue Experience managing refund requests, payment recovery, billing issues, and installment collections Ability to navigate difficult customer conversations with empathy while protecting company interests A data-driven mindset with the ability to analyze retention metrics and identify opportunities for improvement Strong ownership, problem-solving, and decision-making skills Excellent organizational skills and attention to detail Experience collaborating with Sales, Billing, Finance, Customer Success, and other cross-functional teams Previous leadership, mentoring, or process improvement experience is a strong plus Nice to Have Experience in the online education or EdTech industry Experience in high-ticket B2C sales environments Previous experience leading or mentoring a retention team Familiarity with CRM platforms such as HubSpot, Salesforce, or similar systems Experience working with subscription or installment payment models Knowledge of billing operations, chargebacks, and payment recovery processes Experience analyzing customer retention metrics to drive business improvements Comfortable working in a fast-paced, performance-driven environment Experience collaborating across Sales, Finance, Product, and Customer Success teams Familiarity with AI-powered customer support or sales tools, including conversation intelligence platforms</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.</span></span></span><br><span><span><span>We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.</span></span></span><br><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people.</span></span></p><br><br><br><p><span><span><strong><u><span>Education Project Coordinator</span></u></strong><br><span> <br><strong>British Council Pay band:</strong> 4</span></span></span></p><br><br><p><span><span><span><strong><span>Location</span></strong><span>: Jordan</span></span></span></span></p><br><br><p><span><span><span><strong><span>Department:</span></strong><span> Higher Education and Science</span></span></span></span></p><br><br><p><span><span><span><strong><span>Contract type</span></strong><span>: 6months Fixed Term Contract (Maternity Cover)</span></span></span></span></p><br><br><p><span><span><span><strong><span>Closing Date</span></strong><span>: 26th July 2026</span></span></span></span></p><br><br><p><span><span><span><span><strong>Gross salary per month</strong> : JOR 645</span></span></span></span></p><br><br><br><p><span><span><strong><span>You must have the legal right to work in Jordan at the time of application.</span></strong></span></span></p><br><br><p><br><span><span><strong><span>There is no relocation or sponsorship support.</span></strong> </span></span></p><br><br><br><p><span><span><strong><span>British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service. This may not be appropriate for all roles but can be explored at interview.<br> </span></strong></span></span></p><br><br><p><br><span><span><strong><u><span>Role purpose</span></u></strong></span></span></p><br><br><br><p><span><span><span>Supports the programme team in the implementation of programmes and projects in compliance with British Council policies and procedures including financial admin, reporting and data collection, operational project delivery and managing relations with delivery partners.</span></span></span></p><br><br><br><p><span><span><strong><u><span>The Role</span></u></strong></span></span></p><br><br><br><p><span><span><span>This role sits within the Cultural Engagement (CE) Strategic Business Unit (SBU). </span></span></span></p><br><br><p><span><span><span>CE brings together our portfolio of work in arts, education, English, and research. Our portfolio is delivered through a set of globally led programmes that locates our work and impact within our strategic framework. These programmes deliver our key performance indicators and impact ambitions.</span></span></span></p><br><br><br><p><span><span><span>All programme management roles deliver activities and projects within this global programme and strategic framework. Our programmes are funded by the British Council’s grant in aid, through partnerships and external clients.</span></span></span></p><br><br><br><p><span><span><span>The British Council has a contextualised programme and project management framework with clear standards and procedures for programme management set out by the CE Centre of Excellence. This framework is in line with Cabinet office functional standard for project delivery, FCDO Operating Framework and the Association for Project Management Body of Knowledge.</span></span></span></p><br><br><br><br><br><p><span><span><strong><u><span>Accountabilities/Responsibilities:</span></u></strong></span></span></p><br><br><br><p><span><span><strong><u><span>Managing self and others </span></u></strong></span></span></p><br><br><ul><li><span><span><span>Holds vendors and suppliers to account for delivering services. </span></span></span></li><li><span><span><span>Has the ability to work independently and manage work load against project deadlines. </span></span></span></li></ul><br><p><span><span><strong><u><span>Financial Support</span></u></strong></span></span></p><br><br><br><ul><li><span><span><span>Plan and report on project financial plans and budget expenditure and forecasting to Programme Managers and Head of Programme Delivery; manages smaller budgets. </span></span></span></li><li><span><span><span>Maintain clear and up-to-date records on all financial transactions as per audit requirements. </span></span></span></li><li><span><span><span>Ensure relationships with vendors are maintained and payments are processed on time and in accordance with FABS on-line system (SAP Finance) guidelines. </span></span></span></li><li><span><span><span>Compliance to BC financial policies and procedures. </span></span></span></li></ul><br><p><span><span><strong><u><span>Project Management </span></u></strong></span></span></p><br><br><ul><li><span><span><span>Responsible for data management including timely data entry, quality assurance of data, undertaking basic analysis of monitoring data, and developing progress reports to meet needs of funders. </span></span></span></li><li><span><span><span>Supports internal compliance such as due diligence, records management, data collection and storage. </span></span></span></li><li><span><span><span>Manages grants administration, selection & evaluation and procurement processes. </span></span></span></li><li><span><span><span>Manages events-based components and trainings within a programme. </span></span></span></li><li><span><span><span>Supports the project / programme manager in implementing diversity mainstreaming action plans and contributes to it. </span></span></span></li></ul><br><p><span><span><strong><u><span>Relationship and Stakeholder Management </span></u></strong></span></span></p><br><br><ul><li><span><span><span>Manages relationships with clients/partners/stakeholders at appropriate level. </span></span></span></li><li><span><span><span>Manages relationship with vendors and suppliers and holds them to account for delivering services. </span></span></span></li></ul><p><span><span><strong><u><span>Requirements of the role:</span></u></strong></span></span></p><br><br><br><p><span><span><strong><u><span>Minimum/Essential</span></u></strong></span></span></p><br><br><br><ul><li><span><span><span><span>Experience of working in a supporting role on programmes or projects.</span></span></span></span></li><li><span><span><span><span>Administrative and financial administration experience. </span></span></span></span></li><li><span><span><span><span>Good understanding of basic concepts of monitoring and evaluation, and how they are central to good project management. </span></span></span></span></li></ul><br><p>A connected and trusted UK in a more connected and trusted world.</p><br><br><br><p><b>Equality , Diversity, and Inclusion (EDI) Statement</b></p><br><br><br><p>The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</p><br><br><br><p>The British Council is committed to safeguarding children, young people and adults who we work with.</p><br><br><br><p>We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.</p><br><br><br><p>Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</p><br><br><br><p>If you have any problems with your application please email askhr@britishcouncil.org</p><br><br><br><p>Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.</p><br><br><br> </div>
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until October, 2026</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc1854423068" ><b><span >About Mercy Corps</span></b></a></p>
<p class="x_MsoNormal" ><span >Mercy Corps is a global team of humanitarians, working together in over 40 countries on the front lines of today’s biggest crises to create a future of possibility, where everyone can prosper. </span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >Since 2003, Mercy Corps has been actively working in Jordan, responding to the pressing needs of the vulnerable populations, strengthening cohesive and civically engaged communities, and increasing economic opportunities. </span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc554132062" ><b><span >About Iqlaa</span></b></a></p>
<p class="x_MsoNormal" ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government, is a five-year program that started in May 2022 and aims to support Jordan's home-based, micro, and small businesses to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology integration. The program encourages and supports the participation of all MSE-owner segments. </span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Implementing Organizations: </span></b><span >Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham).</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc1505944540" ><b><span >Activity Description</span></b></a></p>
<p class="x_MsoNormal" ><span >The Informal Livelihoods Advancement Activity (Iqlaa) aims to strengthen the resilience of Micro and Small Enterprises (MSEs) in Jordan by enhancing their managerial capacities and improving their access to business opportunities, financial products, and services. Central to Iqlaa’s strategy is its commitment to an evidence-based approach, underpinned by a streamlined research management framework. This ensures that findings are effectively disseminated, translated into actionable recommendations, and developed into accessible resources. By adopting this approach, Iqlaa aims to drive impactful and sustainable interventions for MSEs and key ecosystem actors, at both the enterprise and market levels.</span></p>
<p class="x_MsoNormal" ><span >Iqlaa has conducted extensive research and analysis on Jordan’s micro and small enterprise (MSE) ecosystem, including sectoral studies, ecosystem assessments, and the development of governorate-level profiles. Building on this body of evidence, Iqlaa aims to consolidate key insights into an online MSE Geographic Map.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >The online MSE Geographic Map will visualize sectoral distributions, geographic concentrations of MSE activity, ecosystem actors, and development opportunities across Jordan’s governorates. The platform will serve as an accessible evidence-based tool to support policymakers, development partners, and market actors in understanding local economic dynamics and identifying opportunities for targeted interventions and exploring spatial patterns, trends, and relationships across integrated datasets to inform planning, policy development, and operational decision-making.</span></p>
<p class="x_MsoNormal" ><span >The MSE Geographic Map will be developed as an interactive web-based system integrated within the selected entity’s website environment to ensure long-term institutional ownership and sustainability. In parallel, structured datasets generated through the map will be shared with the CVDB Observatory (Tanmieh Tool) under the Ministry of Interior to support broader economic planning and observatory functions.</span></p>
<p class="x_MsoNormal" ><span >Through this approach, the MSE Geographic Map will support improved coordination among ecosystem actors, facilitate data-driven planning and analysis, and contribute to strengthening the MSE ecosystem across Jordan.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Proposed High-Level Functions of the Map:</span></b></p>
<p class="x_MsoNormal" ><span >The map must incorporate core functions and technical characteristics including but not limited to:</span></p>
<p class="x_MsoNormal" > </p>
<ul type="disc">
<li class="x_MsoNormal" ><b><span >Sector and Geographic Insights:</span></b><span > Display sectoral distributions, geographic concentrations, and ecosystem dynamics across Jordan’s governorates, highlighting development opportunities through the integration of geographic data, research assessments and insights generated by Iqlaa.</span></li>
<li class="x_MsoNormal" ><b><span >Governorate Profile Integration:</span></b><span > Integrate structured governorate-level profiles covering sector clusters, key stakeholders, economic characteristics, and identified opportunities and challenges affecting MSEs.</span></li>
<li class="x_MsoNormal" ><b><span >Interactive Map Interface:</span></b><span > Provide a user-friendly interactive map interface enabling users to navigate geographic data layers and access structured information linked to each governorate.</span></li>
<li class="x_MsoNormal" ><b><span >Data Exploration and Comparison:</span></b><span > Enable users to explore relationships, trends, and patterns across datasets to support evidence-based analysis and decision-making.</span></li>
<li class="x_MsoNormal" ><b><span >Stakeholder Engagement Features:</span></b><span > Include interactive features such as filters, overlays, and clickable geographic layers to enable deeper exploration of ecosystem data.</span></li>
<li class="x_MsoNormal" ><b><span >Sustainability and Accessibility:</span></b><span > Ensure the MSE Geographic Map is designed to support long-term institutional hosting within the selected entity’s website environment, while maintaining accessibility for a wide range of users.</span></li>
<li class="x_MsoNormal" ><b><span >Dynamic Data Updates:</span></b><span > Enable periodic updates of governorate-level datasets so that the MSE Geographic Map remains a living resource for policymakers and ecosystem actors.</span></li>
<li class="x_MsoNormal" ><b><span >Data Export for National Platforms:</span></b><span > Ensure that datasets generated through the MSE Geographic Map can be exported in structured formats (e.g., Excel or CSV) to support integration with national systems such as the CVDB Observatory (Tanmieh Tool).</span></li>
</ul>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >This map will be a pivotal tool for programmatic decision-making, promoting coordination among MSE actors and supporting interventions aimed at enhancing the MSE ecosystem in Jordan.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><i><span >Note to Applicants: The high-level functions outlined below represent the envisioned scope of the MSE Geographic Map platform that will be built by a separate software development company, to be procured through a dedicated RFP process. The role of this consultant is not to develop the map, but to validate and refine these functions through stakeholder consultations and technical assessment, and to translate them into detailed technical specifications and RFP requirements for the platform developer.</span></i></p>
<p class="x_MsoNormal" ><i><span > </span></i></p>
<p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p>
<p class="x_MsoNormal" ><b><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></b></p>
<p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1zGDbM81HvgPD5b88XYJNynZjqfh9Cdj_?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1zGDbM81HvgPD5b88XYJNynZjqfh9Cdj_?usp=sharing">https://drive.google.com/drive/folders/1zGDbM81HvgPD5b88XYJNynZjqfh9Cdj_?usp=sharing</a></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Sunday 5 July, 2026 at 3:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Proposal Submission Requirements”</i></b><i> </i>section in the ToR document (pages 7-8) .</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on Jo Fawtara system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p class="x_MsoNormal" > </p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
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<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>