Tourism manager Jobs
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<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p><strong>Housekeeping supervisor - Mövenpick Resort & Residences Aqaba</strong></p>
<p>Reliable and engaging. As a Rooms Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide</li>
<li>Learning programs through our academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world</li>
<li>Ability to make a difference through our corporate social responsibility activities, like Planet 21</li>
</ul>
<h4>What you will be doing:</h4>
<ul>
<li>Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service</li>
<li>Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests</li>
<li>Ensure employees are informed daily about priorities to personalize service</li>
</ul>
<h4>Your experience and skills include:</h4>
<ul>
<li>Service focused personality is essential</li>
<li>Previous experience in a similar leadership role is an asset</li>
<li>Prior experience working with Opera or a related system</li>
<li>Strong interpersonal and problem solving abilities and the ability to lead by example</li>
</ul>
<h4>Your team and working environment:</h4>
<ul>
<li>Follow daily task with room attendant</li>
<li>Ensure the room attendants are following sequence of cleaning</li>
<li>Ensure MIP amenities are in room before guest’s arrival</li>
<li>Ensure special attention given to MIP rooms</li>
<li>Ensure that all flower arrangements look pleasant before the delivery to the rooms</li>
<li>Ensure extra bed and extra amenities are in room before the guest’s arrival</li>
<li>Conduct daily inspection of employee grooming</li>
<li>Inspect all guest rooms, corridors and stores on a daily basis to ensure highest standard of cleanliness</li>
<li>Conduct on the job training for all room attendants</li>
<li>Maintain effective employee relations</li>
<li>Check and maintain equipment and machines used</li>
<li>Attend daily briefing with EKH/AEH in housekeeping</li>
<li>Report any sick, irregular guest, and any stranger on guest corridors to the housekeeper and security office immediately</li>
<li>Proper handover and takeover of the incoming and outgoing shifts to be handled well</li>
<li>Report all lost and found items to housekeeping</li>
<li>Follow up “Do not disturb” rooms</li>
<li>Train attendants constantly, supervise work performance and working habits</li>
<li>Prepare inventory for room linen</li>
<li>Notify housekeeper any damage caused by guest</li>
<li>While inspecting guest rooms and other areas there should be eye for detail</li>
<li>Make sure trolleys are parked well in the guest corridors and while cleaning room the trolleys must be parked properly at the guest room entrance</li>
<li>Ensure punctuality, attendance and courteous attitude</li>
<li>Ensure all guest rooms are cleaned</li>
<li>Inspect all work done by room attendant</li>
</ul>
<h4>Our commitment to diversity & inclusion</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<h4>Qualifications</h4>
<ul>
<li>Service focused personality is essential</li>
<li>Previous experience in a similar leadership role is an asset</li>
<li>Prior experience working with Opera or a related system</li>
<li>Strong interpersonal and problem solving abilities and the ability to lead by example</li>
</ul>
<h4>Additional information</h4>
<p>Your team and working environment:</p>
<p>In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<h4>Our commitment to diversity & inclusion</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Job summary:</h4>
<p>The Chief Engineer at Movenpick Resort Petra Jordan is responsible for the overall supervision, management, and leadership of the engineering department. This role ensures the smooth operation of all hotel facilities, including mechanical, electrical, plumbing, and HVAC systems. The Chief Engineer plays a crucial role in maintaining the hotel’s safety standards, managing energy efficiency, and providing a high level of service to both internal and external guests.</p>
<h4>Key responsibilities:</h4>
<p><strong>Leadership and team management:</strong><br>
Lead and supervise the engineering team, including recruiting, training, and developing staff to maintain a highly skilled and motivated team.<br>
Assign tasks, manage shifts, and oversee daily operations of the engineering department.<br>
Provide technical expertise and support for maintenance staff.</p>
<p><strong>Maintenance and operations:</strong><br>
Oversee all maintenance programs, preventive maintenance, and repairs for all hotel equipment, including HVAC, electrical, plumbing, and fire safety systems.<br>
Ensure that all hotel facilities and systems are functioning efficiently and in compliance with safety and regulatory standards.<br>
Manage day-to-day operational issues, ensuring quick and efficient problem resolution to minimize downtime and guest inconvenience.</p>
<p><strong>Budget and financial management:</strong><br>
Prepare and manage the department's budget, including controlling costs related to maintenance, energy consumption, and capital expenditures.<br>
Ensure proper inventory control of parts and supplies, as well as efficient energy and water management to optimize operational expenses.<br>
Monitor and analyze energy consumption, looking for cost-saving opportunities.</p>
<p><strong>Health, safety, and compliance:</strong><br>
Ensure all building systems comply with health and safety regulations, including fire safety systems, emergency lighting, and building security.<br>
Oversee regular safety inspections and ensure compliance with all local, national, and international standards and regulations.<br>
Act as the key contact during emergencies and ensure the safety of guests and employees.</p>
<p><strong>Capital projects and renovations:</strong><br>
Oversee engineering aspects of capital projects, renovations, and upgrades within the hotel, ensuring work is completed on time and within budget.<br>
Collaborate with external contractors and service providers as needed for large-scale projects and technical services.</p>
<p><strong>Collaboration with other departments:</strong><br>
Work closely with the housekeeping, front office, and food & beverage departments to ensure all guest areas and back-of-house operations are in optimal condition.<br>
Assist in setting up rooms, conference facilities, and event spaces when engineering support is needed.<br>
Provide timely communication and status updates on engineering tasks to hotel management.</p>
<p><strong>Sustainability and environmental initiatives:</strong><br>
Develop and implement energy conservation and sustainability initiatives to reduce the hotel's environmental impact.<br>
Collaborate with the management team on environmental sustainability efforts, ensuring alignment with the hotel's corporate responsibility policies.</p>
<h4>Qualifications</h4>
<p><strong>Qualifications:</strong><br>
Bachelor's degree in Mechanical, Electrical, Civil Engineering, or a related field.<br>
7+ years of experience in hotel engineering or facilities management, with at least 3 years in a senior engineering leadership role.<br>
Strong technical knowledge of building systems, including HVAC, electrical, plumbing, and fire safety.<br>
Experience in budgeting, project management, and contractor management.<br>
Excellent leadership, communication, and problem-solving skills.<br>
Knowledge of sustainability practices and energy management systems is preferred.<br>
Familiarity with local regulations, building codes, and safety standards.</p>
<p><strong>Competencies:</strong><br>
Strong leadership and team management capabilities.<br>
Analytical and detail-oriented with excellent organizational skills.<br>
Ability to work under pressure and manage multiple priorities.<br>
Strong communication and interpersonal skills.<br>
Proficiency in relevant software and systems, including BMS (Building Management Systems).</p>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Job summary:</h4>
<p>The Chief Engineer at Movenpick Resort Petra Jordan is responsible for the overall supervision, management, and leadership of the engineering department. This role ensures the smooth operation of all hotel facilities, including mechanical, electrical, plumbing, and HVAC systems. The Chief Engineer plays a crucial role in maintaining the hotel’s safety standards, managing energy efficiency, and providing a high level of service to both internal and external guests.</p>
<h4>Key responsibilities:</h4>
<p><strong>Leadership and team management:</strong><br>
Lead and supervise the engineering team, including recruiting, training, and developing staff to maintain a highly skilled and motivated team.<br>
Assign tasks, manage shifts, and oversee daily operations of the engineering department.<br>
Provide technical expertise and support for maintenance staff.</p>
<p><strong>Maintenance and operations:</strong><br>
Oversee all maintenance programs, preventive maintenance, and repairs for all hotel equipment, including HVAC, electrical, plumbing, and fire safety systems.<br>
Ensure that all hotel facilities and systems are functioning efficiently and in compliance with safety and regulatory standards.<br>
Manage day-to-day operational issues, ensuring quick and efficient problem resolution to minimize downtime and guest inconvenience.</p>
<p><strong>Budget and financial management:</strong><br>
Prepare and manage the department's budget, including controlling costs related to maintenance, energy consumption, and capital expenditures.<br>
Ensure proper inventory control of parts and supplies, as well as efficient energy and water management to optimize operational expenses.<br>
Monitor and analyze energy consumption, looking for cost-saving opportunities.</p>
<p><strong>Health, safety, and compliance:</strong><br>
Ensure all building systems comply with health and safety regulations, including fire safety systems, emergency lighting, and building security.<br>
Oversee regular safety inspections and ensure compliance with all local, national, and international standards and regulations.<br>
Act as the key contact during emergencies and ensure the safety of guests and employees.</p>
<p><strong>Capital projects and renovations:</strong><br>
Oversee engineering aspects of capital projects, renovations, and upgrades within the hotel, ensuring work is completed on time and within budget.<br>
Collaborate with external contractors and service providers as needed for large-scale projects and technical services.</p>
<p><strong>Collaboration with other departments:</strong><br>
Work closely with the housekeeping, front office, and food & beverage departments to ensure all guest areas and back-of-house operations are in optimal condition.<br>
Assist in setting up rooms, conference facilities, and event spaces when engineering support is needed.<br>
Provide timely communication and status updates on engineering tasks to hotel management.</p>
<p><strong>Sustainability and environmental initiatives:</strong><br>
Develop and implement energy conservation and sustainability initiatives to reduce the hotel's environmental impact.<br>
Collaborate with the management team on environmental sustainability efforts, ensuring alignment with the hotel's corporate responsibility policies.</p>
<h4>Qualifications</h4>
<p><strong>Qualifications:</strong><br>
Bachelor's degree in Mechanical, Electrical, Civil Engineering, or a related field.<br>
7+ years of experience in hotel engineering or facilities management, with at least 3 years in a senior engineering leadership role.<br>
Strong technical knowledge of building systems, including HVAC, electrical, plumbing, and fire safety.<br>
Experience in budgeting, project management, and contractor management.<br>
Excellent leadership, communication, and problem-solving skills.<br>
Knowledge of sustainability practices and energy management systems is preferred.<br>
Familiarity with local regulations, building codes, and safety standards.</p>
<p><strong>Competencies:</strong><br>
Strong leadership and team management capabilities.<br>
Analytical and detail-oriented with excellent organizational skills.<br>
Ability to work under pressure and manage multiple priorities.<br>
Strong communication and interpersonal skills.<br>
Proficiency in relevant software and systems, including BMS (Building Management Systems).</p>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion. As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world.</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart. Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p><strong>Maintenance agent-technician</strong></p>
<p>You perform highly diversified duties to install, troubleshoot, repair and maintain the property’s facilities and equipment to ensure a safe and functional environment for the guests.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Ensure smooth functioning and maintenance of all hotel engineering systems and equipment.</li>
<li>Carry out preventive and breakdown maintenance for electrical, plumbing, HVAC, kitchen, and mechanical equipment as assigned.</li>
<li>Monitor and maintain hotel utilities including DG sets, pumps, air-conditioning systems, lighting, and water supply systems.</li>
<li>Respond promptly to maintenance requests and guest complaints related to engineering services.</li>
<li>Ensure all work is completed in accordance with hotel standards and safety procedures.</li>
<li>Maintain proper records of maintenance activities, equipment logs, and daily checklists.</li>
<li>Coordinate with external vendors and contractors whenever required.</li>
<li>Ensure energy conservation practices are followed within the department.</li>
<li>Maintain cleanliness and organization of the engineering workshop and work areas.</li>
<li>Assist in installation and repair works across the hotel premises.</li>
<li>Support departmental objectives to achieve operational efficiency and guest satisfaction.</li>
</ul>
<h4>General responsibilities:</h4>
<ul>
<li>Be fully conversant with hotel fire and life safety/emergency procedures.</li>
<li>Comply with hotel and department policies and procedures at all times.</li>
<li>Attend all briefings, meetings, and trainings as assigned by management.</li>
<li>Report for duty on time wearing clean and complete uniform at all times.</li>
<li>Maintain a high standard of personal appearance and hygiene at all times.</li>
<li>Perform any other reasonable duties assigned by the management of the hotel.</li>
</ul>
<h4>What is in it for you:</h4>
<ul>
<li>Employee benefit offering discounted rates in Accor worldwide.</li>
<li>Learning programs through our academies.</li>
<li>Opportunity to develop your talent and grow within your property and across the world.</li>
<li>Ability to make a difference through our corporate social responsibility activities.</li>
</ul>
<h4>What you will be doing:</h4>
<ul>
<li>Inspect and perform preventative maintenance on property’s facilities and equipment.</li>
<li>Inspect all areas of the property for safety issues and take immediate corrective action.</li>
<li>Assist guests regarding property facilities in an informative and helpful way.</li>
</ul>
<h4>Qualifications</h4>
<p>Your experience and skills include:</p>
<ul>
<li>Relevant education.</li>
<li>Relevant building maintenance experience is an asset.</li>
<li>Strong interpersonal and problem-solving abilities.</li>
<li>Highly responsible and reliable.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Why work for Accor?</strong></p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Diversity and inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.</p>
<p>When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.</p></p><p></p>
<strong>Job Purpose</strong> <p></p> <p>The Senior Presales Engineer - Cybersecurity is responsible for driving end-to-end technical solutioning across enterprise security domains. This includes Network Security, Endpoint & Detection (EDR/NDR/MDR), Zero Trust Architectures (ZTNA), Data Security (DLP, Classification, Watermarking), Security Operations (SOC, SIEM, SOAR, Log Management, IR), Threat Intelligence, Identity & AD Governance, and Core Infrastructure Security (DNS, IPAM, DHCP). The role involves gathering technical and compliance requirements, designing comprehensive security architectures aligned with local regulatory frameworks (e.g., NCA, SAMA, PDPL), and partnering closely with Account Managers, top cybersecurity OEMs, and regional Value-Added Distributors (VADs) in Saudi Arabia to drive successful deal closures and maintain high customer satisfaction.</p> <p> <strong> <br>Skills<br> </strong>Presales, Cybersecurity, Saudi Arabia Market Relations (OEMs & VADs), Zero Trust (ZTNA), EDR, NDR, MDR, SOC, SOAR, Log Management, Incident Response (IR), Threat Intelligence, Data Loss Prevention (DLP), Data Classification, Watermarking, Application Whitelisting, Active Directory (AD) Audit, Database Security, Phishing Simulation, Security Awareness (LMS), Core Network Security (DNS, IPAM, DHCP Security), and Local Security Compliance (NCA/SAMA), with Minimum similar 5 Yrs of experience</p> <p> <strong> <br>Responsibilities</strong> </p> <ul> <li> <p>Work closely with the Sales team to provide full technical presales assistance in support of achieving aggressive regional sales targets.</p> </li> <li> <p>Illustrate the enterprise value, risk-reduction, and ROI of comprehensive cybersecurity solutions to prospects in a compelling manner.</p> </li> <li> <p>Align company capabilities (products, managed security services, SOC/MDR offerings, and consulting) with client business objectives, risk frameworks, and Saudi regulatory requirements (e.g., NCA ECC, SAMA CSF, PDPL).</p> </li> <li> <p>Lead and participate in the response to RFI/RFP/RFQ documents, bid coordination, prospect qualification, deep-dive discovery, technical demonstrations, and custom solution architectures.</p> </li> <li> <p>Promote and expand security opportunities within existing enterprise and government accounts in KSA.</p> </li> <li> <p>Design, execute, and oversee Proof-of-Concept (POC) activities, phishing simulations, and technical benchmarks to help sales close complex security deals.</p> </li> <li> <p>Maintain <strong>strong relationships with key cybersecurity Vendors (OEMs) and local Value-Added Distributors (VADs) in Saudi Arabia</strong> (e.g., Cyberknight, , StarLink, Ingram Micro KSA, Mindware, AlJammaz, Logicom, FVC, Gulf IT Network Distribution, exclusive networks<strong> </strong>etc.) for joint account planning, quote speed, and partner enablement.</p> </li> <li> <p>Collaborate closely with Product Managers and local VAD product leads to identify emerging threat trends, generate leads, and uncover new business opportunities.</p> </li> <li> <p>Act as a strong Solution Architect across market-leading cybersecurity OEMs and specialized domains:</p> <ul> <li> <p> <strong>Endpoint & Threat Detection:</strong> EDR, NDR, MDR, Incident Response (IR), Application Whitelisting.</p> </li> <li> <p> <strong>Zero Trust & Network Security:</strong> Zero Trust Network Access (ZTNA), Next-Gen Firewalls, DNS Security, IPAM Security, DHCP Security.</p> </li> <li> <p> <strong>Security Operations & Intelligence:</strong> SOC, SOAR, SIEM, Log Management, Threat Intelligence platforms.</p> </li> <li> <p> <strong>Data Protection & Privacy:</strong> Data Loss Prevention (DLP), Data Classification, Document Watermarking, Database Security.</p> </li> <li> <p> <strong>Identity, Access & Infrastructure Audit:</strong> Active Directory (AD) Auditing, Identity & Access Management (IAM), Privileged Access Management (PAM).</p> </li> <li> <p> <strong>Human Risk & Enablement:</strong> Security Awareness Platforms, Learning Management Systems (LMS), Phishing Simulation tools.</p> </li> </ul> </li> <li> <p>Deliver regular security product enablement, threat landscape updates, and solution training to internal sales teams.</p> </li> <li> <p>Participate in commercial, licensing, and deal-registration discussions with cybersecurity OEMs and local VADs to secure special pricing (SPA/OIP) and optimal margins.</p> </li> <li> <p>Maintain regular engagement and strategic technical alignment with Saudi-based OEM Presales teams and Solution Architects.</p> </li> <li> <p>Liaise with local distributors for rapid bill-of-materials (BOM) validation, product availability, and prompt quote turnarounds.</p> </li> <li> <p>Build and nurture strong technical relationships with client CISOs, IT Security Leaders, and local ecosystem partners.</p> </li> <li> <p>Assist sales leaders in overcoming complex technical objections and closing strategic deals.</p> </li> <li> <p>Perform ongoing competitive analysis across the local security vendor landscape to position solutions effectively.</p> </li> </ul> <p> <strong>Key Qualifications</strong> </p> <ul> <li> <p>Deep technical and architecture knowledge across enterprise cybersecurity domains, Zero Trust models, and frameworks (e.g., NIST, ISO 27001, NCA ECC).</p> </li> <li> <p> <strong>Strong network and established professional relationships with local cybersecurity Vendors (OEMs) and VADs in Saudi Arabia.</strong> </p> </li> <li> <p>Strong analytical, risk-assessment, threat-modeling, and problem-solving skills.</p> </li> <li> <p>Comprehensive product and licensing knowledge across major cybersecurity OEMs and SecOps platforms.</p> </li> <li> <p>Consultative, value-based technical selling and advisory capabilities.</p> </li> <li> <p>Proven experience engaging with C-level stakeholders (CISOs, CIOs, IT Directors, Compliance Officers).</p> </li> </ul> <p> <strong>Educational Qualifications</strong> </p> <ul> <li> <p>Bachelor s Degree in Cybersecurity, Computer Science, Computer Engineering, or equivalent.</p> </li> </ul> <p> <strong>Certifications Required</strong> </p> <ul> <li> <p> <strong>Vendor-Specific Technical Certifications:</strong> Architecture or professional-level certifications from key security OEMs (e.g., Palo Alto PCNSE, Fortinet NSE, Check Point CCSE, CrowdStrike CCFA/CCFR, Splunk, etc.).</p> </li> <li> <p> <strong>Vendor-Agnostic/Domain Certifications:</strong> CISSP, CISM, CEH, or CompTIA Security+ are highly desirable.</p> </li> <li> <p> <strong>Cloud & Operations Certifications:</strong> CCSP, AWS Certified Security - Specialty, or Microsoft Certified: Cybersecurity Architect Expert will be a strong added advantage.</p> </li> </ul> <p><br></p>
<p><h4>Description</h4>
<p><strong>Who are we?</strong><br>
We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.</p>
<h4>The job in a nutshell</h4>
<p>A Senior People Operations Specialist will be responsible for managing and supporting People Operations activities across the company's portfolio in the KSA, UAE, UK, and MENA region. This role will ensure seamless execution of payroll, benefits administration, employee lifecycle processes, compliance, and HR operations while maintaining adherence to local labor laws and statutory requirements across multiple jurisdictions.</p>
<h4>What will you do?</h4>
<p><strong>Employee lifecycle</strong></p>
<ul>
<li>Own the end-to-end employee journey, including preparing and issuing legally compliant employment contracts and amendments.</li>
<li>Manage comprehensive onboarding and orientation programs, ensuring a stellar first-day experience.</li>
<li>Administer employee status changes, handling promotions, transfers, and related documentation.</li>
<li>Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates.</li>
<li>Manage all employment-related letters and documentation with the highest level of accuracy and confidentiality.</li>
</ul>
<p><strong>Payroll & HRIS management</strong></p>
<ul>
<li>Prepare, verify, and submit accurate payroll inputs (attendances, leaves, adjustments) for timely, error-free monthly payroll processing.</li>
<li>Own the administration of employee benefits programs, with specific responsibility for medical/health insurance: manage policy renewals, employee additions/deletions, dependent updates, and serve as the primary liaison for employee claim inquiries and troubleshooting.</li>
<li>Maintain and audit employee data in our HR Information System (HRIS), ensuring data integrity and serving as the go-to expert for system configuration, reporting, and queries.</li>
<li>Coordinate with finance to ensure accurate accounting and disbursement of payroll.</li>
</ul>
<p><strong>Compliance & legal adherence</strong></p>
<ul>
<li>Ensure 100% compliance with all labor laws and regulations. This includes mandatory social insurance registrations, contributions, and filings, as well as managing all interactions with the labor office (e.g., submission of documents, resolving queries).</li>
<li>Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements.</li>
<li>Proactively stay updated on legal changes impacting employment, benefits (including statutory health insurance schemes), and payroll.</li>
<li>Manage government inspections, audits, and surveys, preparing all necessary documentation and serving as the point of contact.</li>
<li>Maintain meticulous records for all compliance-related activities.</li>
</ul>
<p><strong>Policy development & process improvement</strong></p>
<ul>
<li>Contribute to developing, reviewing, and updating HR policies and procedures in line with legal mandates and industry best practices.</li>
<li>Identify opportunities for automation, integration, and efficiency within the people operations framework to enhance service delivery and accuracy.</li>
<li>Document and standardize all operational processes and workflows.</li>
</ul>
<p><strong>Employee engagement & support</strong></p>
<ul>
<li>Collaborate with managers and the People team to coordinate local team-building activities and engagement initiatives.</li>
<li>Serve as a trusted, primary point of contact for employee inquiries regarding policies, benefits (including medical insurance), payroll, and general HR matters, resolving issues promptly and with a high degree of service orientation.</li>
<li>Foster a culture of trust and transparency through clear and compassionate communication.</li>
</ul>
<h4>What are we looking for?</h4>
<ul>
<li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li>
<li>3-4+ years of proven experience in People Operations, HR Generalist, or HR Operations roles, with a strong focus on payroll, benefits administration, employee lifecycle management, and compliance.</li>
<li>In-depth, hands-on experience managing mandatory social insurance programs and labor office procedures.</li>
<li>Extensive experience administering group medical insurance policies, including employee enrollments, terminations, renewals, and claims support.</li>
<li>High proficiency in HRIS platforms, payroll systems, and Microsoft Excel/Google Sheets.</li>
<li>Comprehensive and up-to-date knowledge of local labor laws, employment regulations, and statutory benefits requirements.</li>
<li>Strong attention to detail, organizational skills, and ability to manage confidential information with discretion.</li>
<li>Excellent communication and stakeholder management skills.</li>
</ul>
<h4>Who will excel?</h4>
<ul>
<li>Strong interpersonal and communication skills.</li>
<li>Detail-oriented with strong organizational abilities.</li>
</ul>
<h4>What we offer you?</h4>
<ul>
<li>We believe you will love working at Foodics!</li>
<li>We have an inclusive and diverse culture that encourages innovation and flexibility in offices.</li>
<li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li>
<li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li>
<li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li>
<li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Requisition ID # 26WD99896 The Account Based Renewals Rep independently manages time and tasks to handle multiple renewal cycles, engaging in communication and negotiation activities with moderate guidance. The role supports customer satisfaction by identifying and addressing customer needs, provides light touch partner support, monitors churn risks, and ensures accurate and timely renewal execution. They leverage CRM systems to automate workflows and flag exceptions within established guidelines. Key Responsibilities Execute End to End Renewal Motions Independently execute full renewal workflows for assigned accounts. Close Renewals Defend existing customer base by ensuring timely and accurate renewal execution with moderate guidance. Drive and Close Seat Expansions Identify and close seat expansion opportunities (additional licenses across existing buyers, teams, or personas) using standard playbooks during renewal. Monitor Auto Renewal Status Intervene when auto renewals are disabled to prevent churn, applying judgment within well defined guidelines. Customer Procurement Interaction Work directly with customer procurement teams to ensure seamless renewal execution, operating with general instruction on routine tasks. Skills & Competencies Organizational & Time Management: Manages multiple renewal cycles independently, with moderate guidance. Customer First Mindset: Identifies and addresses customer needs to drive satisfaction. Communication: Engages customers using clear, effective communication to secure renewals. Negotiation: Applies basic negotiation techniques to achieve mutual agreement on renewals. CRM & Workflow Systems: Utilizes CRM systems to automate workflows and flag exceptions. ATU (Account Team Unit) Collaboration Expansion Qualification: Engages Account Executives for larger cross sell or expansion opportunities with moderate guidance. Customer Success Collaboration: Provides light touch coordination with Customer Success Managers to support retention and adoption. Partner Engagement: Supports partners where applicable, following general instructions. Share Insights: Communicates churn risks, blockers, and missed upsell signals across teams and geographies. Feedback Loop: Provides feedback on product experiences and packaging based on customer insights. Required Qualifications 2 3 years of experience in renewals, account management, customer success, inside sales, or a similar customer facing role. Experience managing renewal cycles or recurring revenue motions. Strong communication skills with the ability to influence customer decisions. Foundational negotiation skills with the ability to secure renewals or basic expansions. Ability to manage multiple concurrent workflows and adhere to renewal timelines. Proficiency using CRM systems and basic workflow automation. Preferred Qualifications Experience working in SaaS, subscription licensing, or recurring revenue commercial environments. Familiarity with procurement processes or vendor customer negotiation cycles. Exposure to partner led or channel supported sales motions. Experience identifying churn risks or upsell signals through customer conversations or data. Working knowledge of forecasting renewals or using dashboards for revenue tracking. Experience coordinating across sales, customer success, and partner teams. Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk it s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us! Salary transparency Salary is one part of Autodesk s competitive compensation package. Offers are based on the candidate s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Belonging We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Required Qualifications</h2><p>2 - 3 years of experience in renewals, account management, customer success, inside sales, or a similar customer facing role.</p><p>Experience managing renewal cycles or recurring revenue motions.</p><p>Strong communication skills with the ability to influence customer decisions.</p><p>Foundational negotiation skills with the ability to secure renewals or basic expansions.</p><p>Ability to manage multiple concurrent workflows and adhere to renewal timelines.</p><p>Proficiency using CRM systems and basic workflow automation.</p><h2>Preferred Qualifications</h2><p>Experience working in SaaS, subscription licensing, or recurring revenue commercial environments.</p><p>Familiarity with procurement processes or vendor customer negotiation cycles.</p><p>Exposure to partner led or channel supported sales motions.</p><p>Experience identifying churn risks or upsell signals through customer conversations or data.</p><p>Working knowledge of forecasting renewals or using dashboards for revenue tracking.</p><p>Experience coordinating across sales, customer success, and partner teams.</p><p></p></section>
<p>Key Roles: Based on approved limit loading instructions/memo and credit approvals received from Limit Loading & Maintenance Maker perform the following for Corporate & Institutional Banking (CIB) customers Securitize limits, interests, commissions, special conditions, tenor as entered by the maker in various modules/applications of core banking systems (e.g. Equation, Exim bills, etc.) and approve the requested transaction as checker if all are found in order Review accuracy of customers limits and collateral linkage as updated by makers in collateral modules and approve the tasks if found correct Review updates of collateral information (e.g. shares, cash margin, fixed deposits etc.) pledge, pricing, release requests in corresponding systems as performed by the makers and approve if done accurately Review all transactions amendments, limit amendment, cancellation of temporary limit requests as submitted by the makers through systems ensure accuracy and approve if complied with respective credit or other approvals Follow-up with makers if there is any potential delay or when critical and urgent support is needed to execute transactions. Correspond with CIB Relationship Managers (RMs), internal documentation team or any other applicable stakeholders for any clarity, data quality issues between the credit approval and the systems and escalation of service issues Periodically perform data quality review and amendment activities for CIB customers and customer Groups in core banking systems or base don various reports available Any other duties as assigned by management from time to time Periodic review for groups Limits and the biggest customers on CLM system, and update the required. Participate in testing new systems, data reviewing and updating projects.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least graduate, preferably from business or finance discipline, from recognized university.<br>Experience: At least 3-4 Years of credit or corporate banking experience<br>Competencies: Strong work discipline & ability to work under pressure Detail oriented Ability to prioritize tasks Time management skills Computer skills, very good skill in MS excel preferred Team player Capability of managing a small team is highly preferred Fluent in English Speaking and Writing</p>
<p>UNICEF Jordan supports the delivery of integrated child development and protection services through Makani centers placed in Azraq and Zaatari refugee camps, providing children and adolescents with access to learning support services, skills building, life skills, psychosocial support, child protection, early childhood development, and parenting programs. The programme is implemented through Syrian Incentive-Based Volunteers (IBVs), covering different roles, including center managers, programme facilitators, data entries, outreach, admins, minders, cleaners, security guards, etc. This consultancy will provide systematic field monitoring and quality assurance of Makani Center operations and program implementation from September to December 2026. In line with program scale-down plans and the phased closure of some of the existing community-based centers and reduction in field workers (IBVs), the assignment requires specialized technical oversight to support the strategic reshaping and prioritization of a reduced package of services, while ensuring adherence to quality standards and accountability commitments. If you would like to know more about this consultancy, please review the complete Terms of Reference here: External ToR - Makani Monitoring and Implementation Support Consultant.pdf</p><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Education:</strong> Master's degree in social work, Social Sciences, educational psychology, educational counseling, Sociology, Education, Community Development, or any related field.</li><li><strong>Work Experience:</strong> Minimum 5 years of progressively responsible experience in learning and education, program monitoring, community-based programming, educational counseling including in a humanitarian context. Prior experience working in refugee camp settings in Jordan is required.</li><li><strong>Skills:</strong><ul><li>Demonstrated knowledge in Learning services and formal / non formal education. Also, on the Jordanian national curriculums.</li><li>Demonstrated knowledge of child protection principles and referral mechanisms.</li><li>Experience in program monitoring, field data collection, and structured reporting.</li><li>Familiarity with community-based service delivery and volunteer-based program models.</li><li>Ability to identify quality gaps and communicate findings clearly in writing.</li><li>Computer literacy includes the use of standard MS Office tools and data entry systems.</li></ul></li><li><strong>Language Requirements:</strong> Arabic: fluent; English: working knowledge</li><li><strong>Desirables:</strong><ul><li>Prior experience with the Makani program or similar integrated child development programs.</li><li>Prior experience in educational or/and learning curriculum revision and development.</li><li>Familiarity with UNICEF's Information Management System (IMS - BAYANATI) or equivalent program monitoring tools.</li><li>Experience supporting or working alongside incentive-based volunteers (IBVs) in humanitarian settings.</li></ul></li></ul>
<p><h4>About the role</h4>
<p>We are seeking a highly skilled and customer-focused senior systems engineer to join our Microsoft infrastructure team. The successful candidate will be responsible for designing, implementing, and delivering enterprise-grade solutions for our customers while providing expert-level troubleshooting and technical support for complex infrastructure environments.</p>
<p>This role requires strong technical expertise, excellent communication skills, and a passion for mentoring junior engineers. The senior systems engineer will work closely with customers to understand their business requirements, architect appropriate solutions, and ensure successful project delivery.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Design, implement, and deliver enterprise infrastructure projects for enterprise customers.</li>
<li>Lead technical engagements and provide expert guidance throughout the project lifecycle.</li>
<li>Troubleshoot and resolve complex technical issues across Microsoft infrastructure technologies.</li>
<li>Build, present, and clearly articulate technical solutions that address customer business and technical requirements.</li>
<li>Collaborate with customers, project managers, and internal teams to ensure successful project execution.</li>
<li>Lead, mentor, and support junior engineers by sharing knowledge, providing technical guidance, and promoting professional growth.</li>
<li>Drive knowledge-sharing initiatives and encourage the adoption of best practices across the team.</li>
<li>Identify technical risks and challenges proactively and implement effective mitigation strategies.</li>
<li>Communicate complex technical concepts effectively to both technical and non-technical stakeholders.</li>
<li>Stay up to date with emerging Microsoft technologies and industry trends to continuously enhance service offerings.</li>
<li>Maintain high standards of quality, professionalism, and customer satisfaction.</li>
</ul>
<h4>Requirements</h4>
<h4>Education</h4>
<p>Bachelor's degree in computer science, computer engineering, information technology, or a related field.</p>
<h4>Experience</h4>
<p>Minimum of 4 years of hands-on experience in a customer-facing enterprise IT environment.</p>
<p>Proven experience delivering enterprise infrastructure projects and supporting enterprise customers.</p>
<h4>Technical skills</h4>
<p>Strong knowledge and hands-on experience with:</p>
<ul>
<li>Active Directory</li>
<li>Microsoft Exchange Server</li>
<li>Hyper-V</li>
<li>Windows Server</li>
<li>Microsoft SQL Server</li>
<li>Microsoft System Center Products</li>
<li>Microsoft Azure</li>
<li>Microsoft Entra ID</li>
<li>Microsoft 365</li>
<li>Microsoft Defender</li>
<li>Microsoft Intune</li>
<li>Microsoft Purview</li>
</ul>
<h4>Required competencies</h4>
<ul>
<li>Strong troubleshooting and problem-solving skills.</li>
<li>Excellent communication and presentation skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Strong customer service and stakeholder management skills.</li>
<li>Experience mentoring and coaching junior engineers.</li>
<li>Ability to manage multiple priorities in a fast-paced environment.</li>
</ul></p><p></p>
<p><h4>About the role</h4>
<p>We are seeking a highly skilled and customer-focused senior systems engineer to join our Microsoft infrastructure team. The successful candidate will be responsible for designing, implementing, and delivering enterprise-grade solutions for our customers while providing expert-level troubleshooting and technical support for complex infrastructure environments.</p>
<p>This role requires strong technical expertise, excellent communication skills, and a passion for mentoring junior engineers. The senior systems engineer will work closely with customers to understand their business requirements, architect appropriate solutions, and ensure successful project delivery.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Design, implement, and deliver enterprise infrastructure projects for enterprise customers.</li>
<li>Lead technical engagements and provide expert guidance throughout the project lifecycle.</li>
<li>Troubleshoot and resolve complex technical issues across Microsoft infrastructure technologies.</li>
<li>Build, present, and clearly articulate technical solutions that address customer business and technical requirements.</li>
<li>Collaborate with customers, project managers, and internal teams to ensure successful project execution.</li>
<li>Lead, mentor, and support junior engineers by sharing knowledge, providing technical guidance, and promoting professional growth.</li>
<li>Drive knowledge-sharing initiatives and encourage the adoption of best practices across the team.</li>
<li>Identify technical risks and challenges proactively and implement effective mitigation strategies.</li>
<li>Communicate complex technical concepts effectively to both technical and non-technical stakeholders.</li>
<li>Stay up to date with emerging Microsoft technologies and industry trends to continuously enhance service offerings.</li>
<li>Maintain high standards of quality, professionalism, and customer satisfaction.</li>
</ul>
<h4>Requirements</h4>
<h4>Education</h4>
<p>Bachelor's degree in computer science, computer engineering, information technology, or a related field.</p>
<h4>Experience</h4>
<p>Minimum of 4 years of hands-on experience in a customer-facing enterprise IT environment.</p>
<p>Proven experience delivering enterprise infrastructure projects and supporting enterprise customers.</p>
<h4>Technical skills</h4>
<p>Strong knowledge and hands-on experience with:</p>
<ul>
<li>Active Directory</li>
<li>Microsoft Exchange Server</li>
<li>Hyper-V</li>
<li>Windows Server</li>
<li>Microsoft SQL Server</li>
<li>Microsoft System Center Products</li>
<li>Microsoft Azure</li>
<li>Microsoft Entra ID</li>
<li>Microsoft 365</li>
<li>Microsoft Defender</li>
<li>Microsoft Intune</li>
<li>Microsoft Purview</li>
</ul>
<h4>Required competencies</h4>
<ul>
<li>Strong troubleshooting and problem-solving skills.</li>
<li>Excellent communication and presentation skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Strong customer service and stakeholder management skills.</li>
<li>Experience mentoring and coaching junior engineers.</li>
<li>Ability to manage multiple priorities in a fast-paced environment.</li>
</ul></p><p></p>
<p><h4>About the role</h4>
<p>We are seeking a highly skilled and customer-focused Senior Systems Engineer to join our Microsoft Infrastructure team. The successful candidate will be responsible for designing, implementing, and delivering enterprise-grade solutions for our customers while providing expert-level troubleshooting and technical support for complex infrastructure environments.</p>
<p>This role requires strong technical expertise, excellent communication skills, and a passion for mentoring junior engineers. The Senior Systems Engineer will work closely with customers to understand their business requirements, architect appropriate solutions, and ensure successful project delivery.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Design, implement, and deliver enterprise infrastructure projects for enterprise customers.</li>
<li>Lead technical engagements and provide expert guidance throughout the project lifecycle.</li>
<li>Troubleshoot and resolve complex technical issues across Microsoft infrastructure technologies.</li>
<li>Build, present, and clearly articulate technical solutions that address customer business and technical requirements.</li>
<li>Collaborate with customers, project managers, and internal teams to ensure successful project execution.</li>
<li>Lead, mentor, and support junior engineers by sharing knowledge, providing technical guidance, and promoting professional growth.</li>
<li>Drive knowledge-sharing initiatives and encourage the adoption of best practices across the team.</li>
<li>Identify technical risks and challenges proactively and implement effective mitigation strategies.</li>
<li>Communicate complex technical concepts effectively to both technical and non-technical stakeholders.</li>
<li>Stay up to date with emerging Microsoft technologies and industry trends to continuously enhance service offerings.</li>
<li>Maintain high standards of quality, professionalism, and customer satisfaction.</li>
</ul>
<h4>Requirements</h4>
<h4>Education</h4>
<p>Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.</p>
<h4>Experience</h4>
<ul>
<li>Minimum of 4 years of hands-on experience in a customer-facing enterprise IT environment.</li>
<li>Proven experience delivering enterprise infrastructure projects and supporting enterprise customers.</li>
</ul>
<h4>Technical skills</h4>
<p>Strong knowledge and hands-on experience with:</p>
<ul>
<li>Active Directory</li>
<li>Microsoft Exchange Server</li>
<li>Hyper-V</li>
<li>Windows Server</li>
<li>Microsoft SQL Server</li>
<li>Microsoft System Center Products</li>
<li>Microsoft Azure</li>
<li>Microsoft Entra ID</li>
<li>Microsoft 365</li>
<li>Microsoft Defender</li>
<li>Microsoft Intune</li>
<li>Microsoft Purview</li>
</ul>
<h4>Required competencies</h4>
<ul>
<li>Strong troubleshooting and problem-solving skills.</li>
<li>Excellent communication and presentation skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Strong customer service and stakeholder management skills.</li>
<li>Experience mentoring and coaching junior engineers.</li>
<li>Ability to manage multiple priorities in a fast-paced environment.</li>
</ul></p><p></p>
<p><h4>About the role</h4>
<p>We are seeking a highly skilled and customer-focused Senior Systems Engineer to join our Microsoft Infrastructure team. The successful candidate will be responsible for designing, implementing, and delivering enterprise-grade solutions for our customers while providing expert-level troubleshooting and technical support for complex infrastructure environments.</p>
<p>This role requires strong technical expertise, excellent communication skills, and a passion for mentoring junior engineers. The Senior Systems Engineer will work closely with customers to understand their business requirements, architect appropriate solutions, and ensure successful project delivery.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Design, implement, and deliver enterprise infrastructure projects for enterprise customers.</li>
<li>Lead technical engagements and provide expert guidance throughout the project lifecycle.</li>
<li>Troubleshoot and resolve complex technical issues across Microsoft infrastructure technologies.</li>
<li>Build, present, and clearly articulate technical solutions that address customer business and technical requirements.</li>
<li>Collaborate with customers, project managers, and internal teams to ensure successful project execution.</li>
<li>Lead, mentor, and support junior engineers by sharing knowledge, providing technical guidance, and promoting professional growth.</li>
<li>Drive knowledge-sharing initiatives and encourage the adoption of best practices across the team.</li>
<li>Identify technical risks and challenges proactively and implement effective mitigation strategies.</li>
<li>Communicate complex technical concepts effectively to both technical and non-technical stakeholders.</li>
<li>Stay up to date with emerging Microsoft technologies and industry trends to continuously enhance service offerings.</li>
<li>Maintain high standards of quality, professionalism, and customer satisfaction.</li>
</ul>
<h4>Requirements</h4>
<h4>Education</h4>
<p>Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.</p>
<h4>Experience</h4>
<ul>
<li>Minimum of 4 years of hands-on experience in a customer-facing enterprise IT environment.</li>
<li>Proven experience delivering enterprise infrastructure projects and supporting enterprise customers.</li>
</ul>
<h4>Technical skills</h4>
<p>Strong knowledge and hands-on experience with:</p>
<ul>
<li>Active Directory</li>
<li>Microsoft Exchange Server</li>
<li>Hyper-V</li>
<li>Windows Server</li>
<li>Microsoft SQL Server</li>
<li>Microsoft System Center Products</li>
<li>Microsoft Azure</li>
<li>Microsoft Entra ID</li>
<li>Microsoft 365</li>
<li>Microsoft Defender</li>
<li>Microsoft Intune</li>
<li>Microsoft Purview</li>
</ul>
<h4>Required competencies</h4>
<ul>
<li>Strong troubleshooting and problem-solving skills.</li>
<li>Excellent communication and presentation skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Strong customer service and stakeholder management skills.</li>
<li>Experience mentoring and coaching junior engineers.</li>
<li>Ability to manage multiple priorities in a fast-paced environment.</li>
</ul></p><p></p>
<p><h4>About the role</h4>
<p>We are seeking a motivated and customer-focused Junior Systems Engineer to join our Microsoft Infrastructure team. The successful candidate will support the design, implementation, and delivery of enterprise-grade solutions for our customers while assisting in troubleshooting and providing technical support for Microsoft infrastructure environments.</p>
<p>This role is ideal for candidates looking to build their expertise in Microsoft technologies while working alongside experienced engineers. The Junior Systems Engineer will collaborate with customers and internal teams to understand business requirements, contribute to infrastructure projects, and continuously develop technical and professional skills.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Support the design, implementation, and delivery of enterprise infrastructure projects for enterprise customers.</li>
<li>Assist senior engineers in technical engagements throughout the project lifecycle.</li>
<li>Troubleshoot and resolve Microsoft infrastructure issues under guidance while developing advanced troubleshooting skills.</li>
<li>Support the preparation and presentation of technical solutions that address customer business and technical requirements.</li>
<li>Collaborate with customers, project managers, and internal teams to ensure successful project execution.</li>
<li>Work closely with senior engineers to gain technical knowledge and best practices.</li>
<li>Participate in knowledge-sharing initiatives and contribute to continuous improvement activities.</li>
<li>Identify technical issues and escalate complex challenges when necessary.</li>
<li>Communicate effectively with both technical and non-technical stakeholders.</li>
<li>Stay up to date with Microsoft technologies and industry trends through continuous learning.</li>
<li>Maintain high standards of quality, professionalism, and customer satisfaction.</li>
</ul>
<h4>Requirements</h4>
<h4>Education</h4>
<p>Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.</p>
<h4>Experience</h4>
<ul>
<li>1–2 years of hands-on experience in an enterprise IT environment.</li>
<li>Internship or practical experience supporting Microsoft infrastructure technologies is a plus.</li>
<li>Strong willingness to learn and develop in a customer-facing technical role.</li>
</ul>
<h4>Technical skills</h4>
<p>Strong knowledge of and/or hands-on experience with:</p>
<ul>
<li>Active Directory</li>
<li>Microsoft Exchange Server</li>
<li>Hyper-V</li>
<li>Windows Server</li>
<li>Microsoft SQL Server</li>
<li>Microsoft System Center Products</li>
<li>Microsoft Azure</li>
<li>Microsoft Entra ID</li>
<li>Microsoft 365</li>
<li>Microsoft Defender</li>
<li>Microsoft Intune</li>
<li>Microsoft Purview</li>
</ul>
<h4>Required competencies</h4>
<ul>
<li>Strong troubleshooting and problem-solving skills.</li>
<li>Excellent communication and presentation skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Strong customer service and stakeholder management skills.</li>
<li>Eagerness to learn from senior engineers and continuously develop technical skills.</li>
<li>Ability to manage multiple priorities in a fast-paced environment.</li>
</ul></p><p></p>
<p><h4>About the role</h4>
<p>We are seeking a motivated and customer-focused Junior Systems Engineer to join our Microsoft Infrastructure team. The successful candidate will support the design, implementation, and delivery of enterprise-grade solutions for our customers while assisting in troubleshooting and providing technical support for Microsoft infrastructure environments.</p>
<p>This role is ideal for candidates looking to build their expertise in Microsoft technologies while working alongside experienced engineers. The Junior Systems Engineer will collaborate with customers and internal teams to understand business requirements, contribute to infrastructure projects, and continuously develop technical and professional skills.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Support the design, implementation, and delivery of enterprise infrastructure projects for enterprise customers.</li>
<li>Assist senior engineers in technical engagements throughout the project lifecycle.</li>
<li>Troubleshoot and resolve Microsoft infrastructure issues under guidance while developing advanced troubleshooting skills.</li>
<li>Support the preparation and presentation of technical solutions that address customer business and technical requirements.</li>
<li>Collaborate with customers, project managers, and internal teams to ensure successful project execution.</li>
<li>Work closely with senior engineers to gain technical knowledge and best practices.</li>
<li>Participate in knowledge-sharing initiatives and contribute to continuous improvement activities.</li>
<li>Identify technical issues and escalate complex challenges when necessary.</li>
<li>Communicate effectively with both technical and non-technical stakeholders.</li>
<li>Stay up to date with Microsoft technologies and industry trends through continuous learning.</li>
<li>Maintain high standards of quality, professionalism, and customer satisfaction.</li>
</ul>
<h4>Requirements</h4>
<h4>Education</h4>
<p>Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.</p>
<h4>Experience</h4>
<ul>
<li>1–2 years of hands-on experience in an enterprise IT environment.</li>
<li>Internship or practical experience supporting Microsoft infrastructure technologies is a plus.</li>
<li>Strong willingness to learn and develop in a customer-facing technical role.</li>
</ul>
<h4>Technical skills</h4>
<p>Strong knowledge of and/or hands-on experience with:</p>
<ul>
<li>Active Directory</li>
<li>Microsoft Exchange Server</li>
<li>Hyper-V</li>
<li>Windows Server</li>
<li>Microsoft SQL Server</li>
<li>Microsoft System Center Products</li>
<li>Microsoft Azure</li>
<li>Microsoft Entra ID</li>
<li>Microsoft 365</li>
<li>Microsoft Defender</li>
<li>Microsoft Intune</li>
<li>Microsoft Purview</li>
</ul>
<h4>Required competencies</h4>
<ul>
<li>Strong troubleshooting and problem-solving skills.</li>
<li>Excellent communication and presentation skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Strong customer service and stakeholder management skills.</li>
<li>Eagerness to learn from senior engineers and continuously develop technical skills.</li>
<li>Ability to manage multiple priorities in a fast-paced environment.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About the Role We are seeking a motivated and customer-focused Junior Systems Engineer to join our Microsoft Infrastructure team.<br> The successful candidate will support the design, implementation, and delivery of enterprise-grade solutions for our customers while assisting in troubleshooting and providing technical support for Microsoft infrastructure environments.<br> This role is ideal for candidates looking to build their expertise in Microsoft technologies while working alongside experienced engineers.<br> The Junior Systems Engineer will collaborate with customers and internal teams to understand business requirements, contribute to infrastructure projects, and continuously develop technical and professional skills.<br> Key Responsibilities Support the design, implementation, and delivery of enterprise infrastructure projects for enterprise customers.<br> Assist senior engineers in technical engagements throughout the project lifecycle.<br> Troubleshoot and resolve Microsoft infrastructure issues under guidance while developing advanced troubleshooting skills.<br> Support the preparation and presentation of technical solutions that address customer business and technical requirements.<br> Collaborate with customers, project managers, and internal teams to ensure successful project execution.<br> Work closely with senior engineers to gain technical knowledge and best practices.<br> Participate in knowledge-sharing initiatives and contribute to continuous improvement activities.<br> Identify technical issues and escalate complex challenges when necessary.<br> Communicate effectively with both technical and non-technical stakeholders.<br> Stay up to date with Microsoft technologies and industry trends through continuous learning.<br> Maintain high standards of quality, professionalism, and customer satisfaction.<br> RequirementsEducation Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.<br> Experience 1–2 years of hands-on experience in an enterprise IT environment.<br> Internship or practical experience supporting Microsoft infrastructure technologies is a plus.<br> Strong willingness to learn and develop in a customer-facing technical role.<br> Technical Skills Strong knowledge of and/or hands-on experience with: Active Directory Microsoft Exchange Server Hyper-V Windows Server Microsoft SQL Server Microsoft System Center Products Microsoft Azure Microsoft Entra ID Microsoft 365 Microsoft Defender Microsoft Intune Microsoft Purview Required Competencies Strong troubleshooting and problem-solving skills.<br> Excellent communication and presentation skills.<br> Ability to work independently and as part of a team.<br> Strong customer service and stakeholder management skills.<br> Eagerness to learn from senior engineers and continuously develop technical skills.<br> Ability to manage multiple priorities in a fast-paced environment.<br></span> </div>
<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for a <strong>Trainer</strong><strong> at</strong> the <strong>Learning & Development Department</strong><strong> in Amman, Jordan.</strong></p>
<p>The Trainer 3 is an active member of the Regional Learning Unit -LRU- and contributes to meeting its objectives. S/he leads and/or co-facilitates ICRC LnD learning programmes/courses. These can be: a) Global onboarding LnD programmes such as Working at the ICRC -WICRC-, Staff Integration Programme -SIP- or Security Awareness and Field Experience -SAFE-; b) Leadership and Management programmes such as Leadership and Management Stepping Stones -LMSS-, Humanitarian Leadership and Management School -HLMS- or other L&M courses designed for junior Managers; c) <em>Ad hoc</em> courses delivered by the Regional Unit to cover specific needs of a given delegation or at a regional level. </p>
<p>The trainer actively supports and assists participants in continuing their learning process through reflective practice and in rooting adapted behaviours within their working environment. S/He promotes adult learning practices among the LnD professionals in the AoR. S/He also contributes to the ongoing design, evolution, monitoring and evaluation of those programmes as well as the design and delivery of new or revised programmes in collaboration with the global or regional LnD team.</p>
<p>Trainer 3 has a regional and supra-regional remit. Requires travelling.</p>
<p><strong><u>GENERAL DUTIES</u></strong></p>
<ul>
<li>Carries out learning activities/projects according to general direction. Requires very good collaboration skills and willingness and ability to work in a team. Is self-activating, self-directed and works independently with little supervision. Able to deliver field-oriented products. Able to handle big groups of experienced participants.</li>
<li>Prepared to use non-standard approaches to resolving issues and solving problems. Suggests improvements, proposes solutions and is able to implement them. Seeks opportunities for innovation.</li>
<li>Prepared and motivated to develop knowledge and skills in adult education and/or leadership training through formal development programs.</li>
<li>Be aware of LnD’s policies, objectives and activities at the regional level.</li>
<li>Be aware of and contribute to the main goals and priorities of the ICRC regions covered. </li>
<li>Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement</li>
<li>Understands and adheres to the ICRC Code of Conduct</li>
<li>Understands the roles of the components of the International Red Cross and Red Crescent Movement</li>
<li>Respects and observes staff regulations and security rules at all times.</li>
<li>Represents the ICRC in an appropriate way during activities, in meetings and in the field, and avoids any activity that may reflect negatively on the ICRC’s image</li>
<li>Develops and maintains a pleasant and conducive working environment with colleagues and line managers</li>
<li>Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC.</li>
<li>Takes responsibility for his/her professional learning and development</li>
<li>May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary</li>
</ul>
<p><strong><u>RELATIONSHIPS</u></strong></p>
<ul>
<li>Internally, Interacts with all ICRC LnD team, uses their expertise and solicits their support. When necessary interacts with the delegation focal points for learning and development, HR managers, resource persons and learning programme participants.</li>
<li>Externally, interacts with learning and development service providers as well as external resource persons.</li>
</ul>
<p><strong><u>SCOPE</u></strong></p>
<ul>
<li>Geographical: global</li>
<li>Contributes to formulating regional and global priorities and strategies for learning and development.</li>
<li>Contributes to innovation and strategic feedback on global learning priorities.</li>
</ul>
<p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p>
<ul>
<li>Facilitate, co-facilitate or lead LnD courses.</li>
<li>Contributes to designing, developing, implementing and evaluating learning and development of new or revised LnD programs and coordinates with the global level.</li>
<li>Contribute to leveraging the collective knowledge of the LnD and L&M communities of practice for enhancing peer learning and integrating the lessons learnt into practice.</li>
<li>Supervises the administrative and logistical organization of their learning and development programmes as well as other ad hoc courses and carries out related reporting.</li>
<li>Supports the ongoing evolution of learning modules, ensuring that their content is in line with the ICRC’s strategic direction and the People Management Strategy.</li>
<li>Technically manages, trains and coaches trainers, training relays and administrative staff working on their programmes.</li>
<li>Contributes to or leads the delivery of the learning modules during the distance, face-to-face and work-based learning phases and supports individuals’ learning processes within the respective programmes as required; provides coaching and support, especially during the distance learning and work-based learning phases.</li>
<li>Ensure that LHLnD courses are always offered in full confidentiality (a safe space for the participants). The facilitators will always respect the discretion and confidentiality of the learning process (and outcomes) for participants. At the same time, s/he ensures that critical information that could be relevant and provide added value to the institution is shared confidentially with specific people during or after the courses.</li>
<li>S/he can be appointed as a regional focal point for one or more specific programs (SIP/SAFE/WICRC) or any of the L&M courses needed and represents the Unit in its global coordination meetings, discussions, planning, follow-up, etc. and leads the internal discussions for the Unit’s contributions to the monitoring and evaluation of the program.</li>
<li>Can act as global coordinator for specific programmes, managing the worldwide delivery.</li>
<li>May manage Trainer 1 and 2 or a team of trainers.</li>
<li>Contributes to learning needs analysis for individuals, units, teams or delegations.</li>
<li>Provides inputs for the unit’s annual planning by contributing to the formulation of regional priorities and strategies for learning and development.</li>
<li>Share significant learning outcomes (and/or process) and lessons learnt with other LnD team members. </li>
<li>Actively contribute to the development of a facilitators’ community of practice.</li>
<li>When responsibilities for the facilitation, co-facilitation or other tasks related to the L&M programmes, in the respective LRU or at the global level, are assigned to her/him, the time dedicated to those duties is defined by the Head of the Unit and is regularly reviewed jointly with her/his line and functional managers.</li>
</ul>
<p><strong><u>EDUCATION AND PROFESSIONAL EXPERIENCE REQUIRED</u></strong></p>
<ul>
<li>Masters’ degree or equivalent.</li>
<li>Training qualification required.</li>
<li>Minimum of 12 years of relevant experience in training design and delivery (or 10 years of experience with the ICRC or within the humanitarian sector in multiple contexts)</li>
<li>Management expertise very strong asset.</li>
<li>Experience in management and leadership training is also a very strong asset.</li>
<li>Strong and proven competence in training design and delivery (needs analysis, pedagogical design, course facilitation, monitoring and evaluation).</li>
<li>Strong communication skills. And a strong ability to handle big groups of diverse adult learning participants</li>
<li>Ability to share best practices, receiving and giving open feedback</li>
<li>Ability to establish a conducive environment in training and training related activities.</li>
<li>Excellent written and spoken communication skills in English and Arabic. (Other language skills, such as French, Spanish, Russian are assets)</li>
<li>Programme management certification an asset</li>
<li>Computer proficiency.</li>
</ul>
<p> Interested in joining? Apply Now! The ICRC values diversity and is committed to creating an inclusive working environment, we welcome applications from all qualified candidates, also, equally qualified candidates with disability are encouraged to apply.</p>
<p>Please note that:</p>
<ul>
<li>Submission deadline for applicants: <strong>July 17th, 2026,</strong> the position will be filled once we find the right candidate, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before <strong>July 17th, 2026</strong></li>
<li>The position will be filled once we find the right candidate.</li>
<li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li>
<li>Only applications with a resume in English will be considered.</li>
<li>Salary range between 2,716 – 3,138 Jordanian Dinar.</li>
</ul>
<p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p>
<p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants</strong>. However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p>
<p> </p>
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion. As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world.</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart. Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p><strong>Maintenance agent-technician</strong></p>
<p>You perform highly diversified duties to install, troubleshoot, repair and maintain the property’s facilities and equipment to ensure a safe and functional environment for the guests.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Ensure smooth functioning and maintenance of all hotel engineering systems and equipment.</li>
<li>Carry out preventive and breakdown maintenance for electrical, plumbing, HVAC, kitchen, and mechanical equipment as assigned.</li>
<li>Monitor and maintain hotel utilities including DG sets, pumps, air-conditioning systems, lighting, and water supply systems.</li>
<li>Respond promptly to maintenance requests and guest complaints related to engineering services.</li>
<li>Ensure all work is completed in accordance with hotel standards and safety procedures.</li>
<li>Maintain proper records of maintenance activities, equipment logs, and daily checklists.</li>
<li>Coordinate with external vendors and contractors whenever required.</li>
<li>Ensure energy conservation practices are followed within the department.</li>
<li>Maintain cleanliness and organization of the engineering workshop and work areas.</li>
<li>Assist in installation and repair works across the hotel premises.</li>
<li>Support departmental objectives to achieve operational efficiency and guest satisfaction.</li>
</ul>
<h4>General responsibilities:</h4>
<ul>
<li>Be fully conversant with hotel fire and life safety/emergency procedures.</li>
<li>Comply with hotel and department policies and procedures at all times.</li>
<li>Attend all briefings, meetings, and trainings as assigned by management.</li>
<li>Report for duty on time wearing clean and complete uniform at all times.</li>
<li>Maintain a high standard of personal appearance and hygiene at all times.</li>
<li>Perform any other reasonable duties assigned by the management of the hotel.</li>
</ul>
<h4>What is in it for you:</h4>
<ul>
<li>Employee benefit offering discounted rates in Accor worldwide.</li>
<li>Learning programs through our academies.</li>
<li>Opportunity to develop your talent and grow within your property and across the world.</li>
<li>Ability to make a difference through our corporate social responsibility activities.</li>
</ul>
<h4>What you will be doing:</h4>
<ul>
<li>Inspect and perform preventative maintenance on property’s facilities and equipment.</li>
<li>Inspect all areas of the property for safety issues and take immediate corrective action.</li>
<li>Assist guests regarding property facilities in an informative and helpful way.</li>
</ul>
<h4>Qualifications</h4>
<p>Your experience and skills include:</p>
<ul>
<li>Relevant education.</li>
<li>Relevant building maintenance experience is an asset.</li>
<li>Strong interpersonal and problem-solving abilities.</li>
<li>Highly responsible and reliable.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Why work for Accor?</strong></p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Diversity and inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.</p>
<p>When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>As our Spa Receptionist, you will be the first point of contact for our guests and members, creating a welcoming and professional experience from arrival to departure. You will play a key role in managing spa reservations, guest inquiries, retail sales, administrative functions, and daily reception operations while ensuring exceptional service standards are consistently delivered. This position requires excellent communication skills, strong attention to detail, and a passion for wellness and hospitality.</p>
<h4>What you will do</h4>
<ul>
<li>Welcome guests and members warmly, ensuring a personalized and seamless spa experience.</li>
<li>Manage spa reservations, appointments, cancellations, and schedule updates using the spa management system.</li>
<li>Communicate appointment details and schedule changes promptly to therapists and spa team members.</li>
<li>Process guest payments, charges, memberships, gift certificates, and retail transactions accurately.</li>
<li>Maintain daily cashier reports, accounting records, and reconciliation procedures in accordance with established policies.</li>
<li>Read, update, and communicate relevant information from the daily logbook to ensure smooth operations.</li>
<li>Handle incoming and outgoing correspondence and maintain organized guest and membership records.</li>
<li>Promote spa treatments, memberships, packages, and retail products to maximize revenue opportunities.</li>
<li>Provide knowledgeable recommendations on spa services, wellness products, and treatment benefits.</li>
<li>Monitor and maintain inventory levels of retail products, office supplies, guest amenities, and spa linen items.</li>
<li>Prepare regular operational reports, including membership status, expired memberships, attendance statistics, birthday reports, therapist commissions, and monthly performance reports.</li>
<li>Ensure the reception area, juice bar, guest waiting areas, and surrounding facilities remain clean, organized, and always welcoming.</li>
<li>Respond professionally to guest feedback, requests, and concerns, escalating issues when necessary.</li>
<li>Maintain confidentiality of guest information and financial records.</li>
<li>Follow all hotel safety, security, emergency, and operational procedures.</li>
<li>Assist with special projects and additional duties as assigned by Spa Management.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>Previous experience in a spa, wellness, hospitality, or front office environment preferred.</li>
<li>Strong customer service and interpersonal skills with a guest-focused mindset.</li>
<li>Excellent verbal and written communication skills in English; Arabic language skills are an advantage.</li>
<li>Experience with spa booking systems, property management systems, or point-of-sale systems is preferred.</li>
<li>Strong organizational and administrative abilities with excellent attention to detail.</li>
<li>Ability to handle multiple priorities in a fast-paced environment while maintaining professionalism.</li>
<li>Basic accounting, cash-handling, and reporting skills.</li>
<li>Sales-oriented approach with the ability to recommend services and retail products confidently.</li>
<li>Proficiency in Microsoft Office applications and general computer systems.</li>
<li>Positive attitude, teamwork skills, and a passion for delivering exceptional guest experiences.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary and benefits package.</li>
<li>Opportunities for professional development and career growth.</li>
<li>A supportive and collaborative work environment.</li>
<li>Training programs designed to enhance your hospitality and wellness expertise.</li>
<li>Employee wellness and recognition programs.</li>
<li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li>
</ul>
<h4>Schedule & hours</h4>
<p>Full time job.</p>
<p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>As our Spa Receptionist, you will be the first point of contact for our guests and members, creating a welcoming and professional experience from arrival to departure. You will play a key role in managing spa reservations, guest inquiries, retail sales, administrative functions, and daily reception operations while ensuring exceptional service standards are consistently delivered. This position requires excellent communication skills, strong attention to detail, and a passion for wellness and hospitality.</p>
<h4>What you will do</h4>
<ul>
<li>Welcome guests and members warmly, ensuring a personalized and seamless spa experience.</li>
<li>Manage spa reservations, appointments, cancellations, and schedule updates using the spa management system.</li>
<li>Communicate appointment details and schedule changes promptly to therapists and spa team members.</li>
<li>Process guest payments, charges, memberships, gift certificates, and retail transactions accurately.</li>
<li>Maintain daily cashier reports, accounting records, and reconciliation procedures in accordance with established policies.</li>
<li>Read, update, and communicate relevant information from the daily logbook to ensure smooth operations.</li>
<li>Handle incoming and outgoing correspondence and maintain organized guest and membership records.</li>
<li>Promote spa treatments, memberships, packages, and retail products to maximize revenue opportunities.</li>
<li>Provide knowledgeable recommendations on spa services, wellness products, and treatment benefits.</li>
<li>Monitor and maintain inventory levels of retail products, office supplies, guest amenities, and spa linen items.</li>
<li>Prepare regular operational reports, including membership status, expired memberships, attendance statistics, birthday reports, therapist commissions, and monthly performance reports.</li>
<li>Ensure the reception area, juice bar, guest waiting areas, and surrounding facilities remain clean, organized, and always welcoming.</li>
<li>Respond professionally to guest feedback, requests, and concerns, escalating issues when necessary.</li>
<li>Maintain confidentiality of guest information and financial records.</li>
<li>Follow all hotel safety, security, emergency, and operational procedures.</li>
<li>Assist with special projects and additional duties as assigned by Spa Management.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>Previous experience in a spa, wellness, hospitality, or front office environment preferred.</li>
<li>Strong customer service and interpersonal skills with a guest-focused mindset.</li>
<li>Excellent verbal and written communication skills in English; Arabic language skills are an advantage.</li>
<li>Experience with spa booking systems, property management systems, or point-of-sale systems is preferred.</li>
<li>Strong organizational and administrative abilities with excellent attention to detail.</li>
<li>Ability to handle multiple priorities in a fast-paced environment while maintaining professionalism.</li>
<li>Basic accounting, cash-handling, and reporting skills.</li>
<li>Sales-oriented approach with the ability to recommend services and retail products confidently.</li>
<li>Proficiency in Microsoft Office applications and general computer systems.</li>
<li>Positive attitude, teamwork skills, and a passion for delivering exceptional guest experiences.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary and benefits package.</li>
<li>Opportunities for professional development and career growth.</li>
<li>A supportive and collaborative work environment.</li>
<li>Training programs designed to enhance your hospitality and wellness expertise.</li>
<li>Employee wellness and recognition programs.</li>
<li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li>
</ul>
<h4>Schedule & hours</h4>
<p>Full time job.</p>
<p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>