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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>A leading IT company is seeking an experienced <strong>Senior Business Analyst</strong> to join its team in Amman, Jordan. In this role, you will act as the key link between business stakeholders and technology teams, leading requirements gathering, process analysis, and solution design across complex digital transformation initiatives.</p>
<p><b> Requirements</b>: </p>
<p>1- 5+ years of hands-on experience in Business Analysis within technology or consulting environments.<br>
2- Strong experience in requirements documentation (BRDs, user stories, use cases, process flows).<br>
3- Solid expertise in Business Process Re-engineering (BPR) methodologies and process improvement tools (Lean, Six Sigma, Value Stream Mapping, SIPOC).<br>
4- Experience with process modelling tools such as Visio, Lucidchart, Bizagi, ARIS, or Signavio.<br>
5- Strong understanding of SDLC and Agile / Scrum methodologies.<br>
6- Excellent communication skills in <strong>English and Arabic</strong>, with the ability to manage multiple stakeholders and drive business discussions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>1- 5+ years of hands-on experience in Business Analysis within technology or consulting environments.<br>
2- Strong experience in requirements documentation (BRDs, user stories, use cases, process flows).<br>
3- Solid expertise in Business Process Re-engineering (BPR) methodologies and process improvement tools (Lean, Six Sigma, Value Stream Mapping, SIPOC).<br>
4- Experience with process modelling tools such as Visio, Lucidchart, Bizagi, ARIS, or Signavio.<br>
5- Strong understanding of SDLC and Agile / Scrum methodologies.<br>
6- Excellent communication skills in <strong>English and Arabic</strong>, with the ability to manage multiple stakeholders and drive business discussions.</p><p></p></section>
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<p><strong><em>Finance Manager</em></strong></p>
<p><em>Amman, Jordan</em></p>
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<p><strong><u>JOB DESCRIPTION </u></strong></p>
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<p><strong>Job Title </strong></p>
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<p><strong>Finance Manager </strong></p>
</td>
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<p> </p>
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<p><strong>Last Review Date</strong></p>
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<p>25.06.2026</p>
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<p> </p>
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<p><strong>Location</strong></p>
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<p>Amman, Jordan, with frequent trips outside of Amman Jordan</p>
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<p> </p>
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<p><strong>Reporting to</strong></p>
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<p>Deputy Country Director (DCD) Jordan</p>
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<p> </p>
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<p><strong>Overall purpose</strong></p>
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<td colspan="2" >
<p>Working as an important member of a diverse team who are committed to serve the world’s most vulnerable. The Finance Manager is responsible for overseeing all financial activities of the country programme, accountability for financial integrity of the country program, strong financial management, and compliance with organisational, donor, and legal requirements. The role supports efficient operations, strengthens financial systems, and provides strategic leadership to the finance team in line with organisational values.</p>
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<p> </p>
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<p><strong>Project overview</strong></p>
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<td colspan="2" >
<p>In Jordan, approximately 85% of Syrian refugees are living in host communities and informal tented settlements where they are renting accommodation and trying to survive without the level of services offered in formal camp settings. Medair is working to help support host communities and refugee families who are not living in camps through health, social protection, and psychosocial support programmes to meet essential needs of the most vulnerable.</p>
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<p> </p>
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<p> </p>
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<p> </p>
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<p> </p>
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<p><strong>Major objectives</strong></p>
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<p><strong><em>%</em></strong></p>
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<td colspan="2" >
<ol>
<li><strong>Financial Management & Reporting</strong></li>
</ol>
<ul>
<li>Ensure timely monthly closing, adhering to reporting timelines and achieve accuracy KPIs for periodic closing processes.</li>
<li>Lead end-to-end financial management of the country programme, ensuring accurate accounting, compliance with international standards, and alignment with donor and statutory requirements.</li>
<li>Oversee the preparation, analysis, and presentation of complex financial reports and management accounts to support senior decision-making.</li>
<li>Drive country programme budgeting, forecasting, and financial planning cycles; develop tools and systems to enhance budget holder accountability.</li>
<li>Manage donor grant finances, ensuring high-quality proposals, reporting, and full cost recovery through appropriate costing methodologies.</li>
<li>Lead and coordinate internal and external audits, ensuring timely responses and implementation of audit recommendations.</li>
<li>Ensure robust financial systems, controls, and accurate fund coding across complex, multi-donor funding structures.</li>
</ul>
<ol>
<li value="2"><strong>Financial Strategy, Analysis & Decision Support</strong></li>
</ol>
<ul>
<li>Provide strategic financial analysis and synthesize complex financial data to guide programme and leadership decisions.</li>
<li>Lead development and implementation of country financial strategy aligned with organisational objectives.</li>
<li>Apply advanced costing, forecasting, scenario planning, and financial modelling techniques to support planning and resource allocation.</li>
<li>Act as a key advisor to senior management on financial performance, risks, and funding scenarios.</li>
</ul>
<ol>
<li value="3"><strong>Financial Systems, Processes & Administration</strong></li>
</ol>
<ul>
<li>Lead continuous improvement of financial systems and processes across functions to enhance efficiency, transparency, and internal controls.</li>
<li>Ensure strong financial governance, compliance, and audit-ready documentation in line with organisational and donor requirements.</li>
<li>Oversee payroll, taxation compliance, cash flow management, and statutory financial obligations.</li>
<li>Ensure effective treasury and cash management, including multi-currency forecasting and liquidity planning.</li>
</ul>
<ol>
<li value="4"><strong>Leadership & People Management</strong></li>
</ol>
<ul>
<li>Design and lead the finance function structure to meet programme needs, including recruitment and workforce planning.</li>
<li>Manage, coach, and develop finance staff to build a high-performing team and strengthen technical capacity.</li>
<li>Set clear direction, drive performance management, and foster a culture aligned with organisational values and ethics.</li>
</ul>
<ol>
<li value="5"><strong>Communication & Stakeholder Engagement</strong></li>
</ol>
<ul>
<li>Present complex financial information clearly to senior leadership, non-finance stakeholders, donors, and external partners.</li>
<li>Act as the key finance focal point between country programme, Head Quarters (HQ)/Global Support Office (GSO), and external stakeholders.</li>
<li>Build strong cross-functional collaboration to integrate financial and operational planning.</li>
<li>Influence operational and strategic decisions.</li>
<li>Represent the organisation in external financial, donor, and coordination forums.</li>
</ul>
<ol>
<li value="6"><strong>Financial Risk, Compliance & Governance</strong></li>
</ol>
<ul>
<li>Lead identification, mitigation, and monitoring of financial risks, embedding risk management into decision-making processes.</li>
<li>Develop and implement financial policies, controls, and fraud prevention measures.</li>
<li>Ensure strong governance, ethical standards, and compliance with legal, donor, and organisational frameworks.</li>
</ul>
<p> </p>
</td>
<td colspan="2" >
<p>40</p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p>30</p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p>10</p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p>10</p>
<p> </p>
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<p>5</p>
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<p> </p>
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<p> </p>
<p> </p>
<p> </p>
<p>5</p>
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<td> </td>
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<p><strong><u>Person Specification</u></strong></p>
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<h2>Qualification / Experience</h2>
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<h2>Essential</h2>
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<h2>Desirable</h2>
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<h2>Vocational Qualifications</h2>
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<p>Bachelor’s degree in finance, accounting, or in a relevant technical field.</p>
<p>Chartered Certified Accountant I.e ACCA, CIMA, CMA</p>
<p>Certified Public Accountant (CPA),</p>
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<p>Post-Graduate Degree in finance, accounting, or a related field</p>
<p> </p>
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<h2>Work experience</h2>
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<p>Five to eight years of finance experience, with at least three to five years in a management role.</p>
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<p>At least two years of experience as a Finance Manager in a non-profit, NGO, or humanitarian setting.</p>
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<h2>Languages</h2>
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<p>Professional fluency in English (spoken and written)</p>
<p>Fluent Arabic (spoken and written)</p>
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<p> </p>
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<h2>IT</h2>
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<p>Proficiency in accounting/ERP systems and financial reporting tools.</p>
<p>Advanced Excel and financial modelling skills.</p>
<p>Strong Microsoft Office skills (Excel, Word, PowerPoint, Outlook).</p>
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<p> </p>
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<h2> </h2>
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<h2> </h2>
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<h2>Technical Competencies</h2>
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<h2>Essential</h2>
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<h2>Desirable</h2>
</td>
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<h2>Accounting and Bookkeeping</h2>
</td>
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<p>Demonstrated understanding of book-keeping, accounting and maintaining financial records</p>
<p>Demonstrated understanding of the form and function of financial statements</p>
<p>Able to prepare financial statements for statutory and regulatory purposes</p>
<p>Able to complete year-end and month-end processes</p>
<p>Able to use financial information and communications technology, specifically excel and ERP Systems.</p>
</td>
<td >
<p>Able to demonstrate up-to-date knowledge of international accounting standards</p>
<h2>Able to use complex financial and integrated ERP Systems</h2>
</td>
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<td >
<h2>Financial Process Management</h2>
</td>
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<p>Able to demonstrate leadership in improving financial processes</p>
<p>Able to show good understanding and ownership of individual and team financial processes</p>
<p>Able to analyse and identify weaknesses, advise others, and implement changes to improve process efficiency or strengthen control within the finance function</p>
</td>
<td >
<p>Able to demonstrate understanding of the inter-relationships between financial and non-financial areas</p>
<p>Able to lead process change across multi-functional teams to improve efficiency and effectiveness within the organisation</p>
</td>
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<td >
<h2>Financial Planning</h2>
</td>
<td >
<p>Able to consolidate individual budgets and produce detailed and summary reporting for management review</p>
<p>Able to implement indirect cost recovery and costing techniques</p>
<p>Able to lead financial projects and assignments</p>
</td>
<td >
<p>Able to coordinate country programme planning cycle</p>
<p>Able to contribute to the delivery of global financial objectives</p>
<p>Able to acts as an in-country financial project sponsor</p>
</td>
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<td >
<h2>Management Reporting and Analysis</h2>
</td>
<td >
<p>Able to produce and interpret regular management reporting for multiple stakeholders</p>
<p>Able to lead monthly budget holder BVA meetings to identify reasons for variances and actions required</p>
<p>Able to produce financial plan analyses and clear recommendations in support of management decision making</p>
</td>
<td >
<p>Able to engage with budget holders to produce high quality narrative reporting</p>
<p>Able to present complex financial information to finance and non-finance stakeholders in innovative and informative ways</p>
</td>
</tr>
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<td >
<h2>Other Technical Skills</h2>
</td>
<td >
<p>Able to develop and lead country programme financial strategies</p>
<p>Able to manage working capital controls and to effectively forecast and monitor cash flow</p>
<p>Able to understand taxation law, evaluate and compute taxes payable, including payroll</p>
<p>Able to manage external audit processes</p>
</td>
<td >
<p>Strong understanding of financial risk management</p>
<p> </p>
<p>Good understanding of treasury management</p>
</td>
</tr>
<tr>
<td >
<h2>Management Competencies</h2>
</td>
<td >
<p><strong>Essential</strong></p>
</td>
<td >
<p><strong>Desirable</strong></p>
</td>
</tr>
<tr>
<td >
<h2>Staff Management</h2>
</td>
<td >
<p>Can develop finance skills profiles and recruit finance professionals</p>
<p>Able to develop staff objectives, inductions and manage performance</p>
<p>Dynamic and mature personality, able to oversee multiple tasks, prioritising and delegating as required</p>
</td>
<td >
<p>Ability to design workforce planning and structure to support programme delivery<br>
</p>
<p>Experience with training, mentoring, and coaching staff</p>
</td>
</tr>
<tr>
<td >
<h2>Team building</h2>
</td>
<td >
<p>Team-player with good inter-personal and conflict resolution skills</p>
<p>Able to develop individual team members</p>
<p>Able to develop a team for high performance</p>
</td>
<td >
<p>Experience working with a multicultural team</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<h2>Leadership</h2>
</td>
<td >
<p>Consultative leader and accountable decision maker</p>
<p>Able to set a clear direction for success</p>
<p>Able to develop and enforce strategy, policies and procedures</p>
<p>Able to build trust, encouraging, humble, and supportive</p>
</td>
<td >
<p>Able to motivate and inspire people to engage with finance</p>
<p> </p>
<p>Able to demonstrates strategic thinking and operational delivery</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<h2>Communication</h2>
</td>
<td >
<p>Able to develop and maintain effective relationships with internal and external stakeholders</p>
<p>Strong oral and written communication skills</p>
</td>
<td >
<p>Able to prepare reports for senior managers and external parties</p>
<p>Able to communicate, train, and present verbally with confidence</p>
<p>Able to influence and negotiate</p>
</td>
</tr>
<tr>
<td >
<h2>Work Planning</h2>
</td>
<td >
<p>Able to work with minimum supervision</p>
<p>Able to work under pressure and manage personal stress levels</p>
<p>Able to prioritise work to meet deadlines</p>
</td>
<td >
<p> </p>
</td>
</tr>
<tr>
<td >
<h2>Other Abilities</h2>
</td>
<td >
<p>Able to apply professional ethics, values and judgement</p>
<p>Strong organizational skills and attention to detail</p>
<p>Methodical, analytical and commitment to best practice</p>
</td>
<td >
<p>Willingness to be stretched professionally, personally, and spiritually</p>
</td>
</tr>
</tbody>
</table>
<p> </p>
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<td >
<p><strong>WORK CONDITIONS</strong></p>
</td>
<td >
<p>Medair office in Amman, with frequent field trips to Medair sites inside & outside Amman</p>
</td>
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<tr>
<td >
<p><strong>JOB DETAILS</strong></p>
</td>
<td >
<h2> </h2>
</td>
</tr>
<tr>
<td >
<p> </p>
</td>
<td >
<p> </p>
</td>
</tr>
<tr>
<td colspan="2" >
<p><strong>JOB COMMITMENT</strong> (mention official planned date to start the job and contractual duration of commitment agreed upon (in months / years)</p>
</td>
</tr>
<tr>
<td >
<p><strong>Starting date:</strong></p>
</td>
<td >
<h2>21-07-2026</h2>
</td>
</tr>
<tr>
<td >
<p><strong>Duration of commitment:</strong></p>
</td>
<td >
<h2>Open ended</h2>
</td>
</tr>
<tr>
<td >
<p><strong>Important note</strong></p>
</td>
<td >
<h2>The CV’s will be reviewed on a rolling basis</h2>
</td>
</tr>
</tbody>
</table>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Consistently offer a professional, friendly greeting and engaging service.<br>
Understand the server’s tasks in the outlet.<br>
Understand shift end reports in the outlet and the POS system.<br>
Assist guests regarding food and beverage menu items in an informative and helpful way.<br>
Have knowledge of all menu items, garnishes, contents and preparation methods.<br>
Follow outlet policies, procedures and service standards.<br>
Follow all safety and sanitation policies when handling food and beverage.<br>
Other duties as assigned.</p>
<h4>Qualifications</h4>
<ul>
<li>Previous service experience an asset.</li>
<li>Previous point of sale system experience an asset.</li>
<li>Excellent communication and organizational skills.</li>
<li>Strong interpersonal and problem solving abilities.</li>
<li>Highly responsible and reliable.</li>
<li>Ability to work well under pressure in a fast paced environment.</li>
<li>Ability to work cohesively as part of a team.</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset.</li>
<li>Prior experience working with Opera or a related system.</li>
<li>Strong interpersonal and problem solving abilities.</li>
<li>Fluency in English, additional languages are a plus.</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Consistently offer a professional, friendly greeting and engaging service.<br>
Understand the server’s tasks in the outlet.<br>
Understand shift end reports in the outlet and the POS system.<br>
Assist guests regarding food and beverage menu items in an informative and helpful way.<br>
Have knowledge of all menu items, garnishes, contents and preparation methods.<br>
Follow outlet policies, procedures and service standards.<br>
Follow all safety and sanitation policies when handling food and beverage.<br>
Other duties as assigned.</p>
<h4>Qualifications</h4>
<ul>
<li>Previous service experience an asset.</li>
<li>Previous point of sale system experience an asset.</li>
<li>Excellent communication and organizational skills.</li>
<li>Strong interpersonal and problem solving abilities.</li>
<li>Highly responsible and reliable.</li>
<li>Ability to work well under pressure in a fast paced environment.</li>
<li>Ability to work cohesively as part of a team.</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset.</li>
<li>Prior experience working with Opera or a related system.</li>
<li>Strong interpersonal and problem solving abilities.</li>
<li>Fluency in English, additional languages are a plus.</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Consistently offer professional, friendly and engaging service.<br>
Ensure prompt and courteous service is extended to both internal and external customers.<br>
Escort visitors during site inspections.<br>
Prioritize all telephone calls and in-person visitors, scheduling appointments as required.<br>
Maintain a positive relationship with all guests, vendors, colleagues and global sales network.<br>
Ensure all sales promotional literature is current and updated.<br>
Update convention bureau lists.<br>
Prepare and disseminate month-end reports.<br>
Provide all administrative duties for the sales office.<br>
Assist with the maintenance of accounts, contact, activity and business details within appropriate software applications.<br>
Follow departmental policies and procedures.<br>
Follow all safety policies.<br>
Other duties as assigned.</p>
<h4>Qualifications</h4>
<ul>
<li>Previous sales or administrative experience preferred.</li>
<li>Computer literate in Microsoft Windows applications and/or relevant computer applications required.</li>
<li>University/College degree in a related discipline an asset.</li>
<li>Excellent communication skills, both written and verbal required.</li>
<li>Strong interpersonal and problem-solving abilities.</li>
<li>Highly responsible and reliable.</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Consistently offer professional, friendly and engaging service.<br>
Ensure prompt and courteous service is extended to both internal and external customers.<br>
Escort visitors during site inspections.<br>
Prioritize all telephone calls and in-person visitors, scheduling appointments as required.<br>
Maintain a positive relationship with all guests, vendors, colleagues and global sales network.<br>
Ensure all sales promotional literature is current and updated.<br>
Update convention bureau lists.<br>
Prepare and disseminate month-end reports.<br>
Provide all administrative duties for the sales office.<br>
Assist with the maintenance of accounts, contact, activity and business details within appropriate software applications.<br>
Follow departmental policies and procedures.<br>
Follow all safety policies.<br>
Other duties as assigned.</p>
<h4>Qualifications</h4>
<ul>
<li>Previous sales or administrative experience preferred.</li>
<li>Computer literate in Microsoft Windows applications and/or relevant computer applications required.</li>
<li>University/College degree in a related discipline an asset.</li>
<li>Excellent communication skills, both written and verbal required.</li>
<li>Strong interpersonal and problem-solving abilities.</li>
<li>Highly responsible and reliable.</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<ul>
<li>Consistently offer a professional, friendly greeting and engaging service</li>
<li>Understand the server’s tasks in the outlet</li>
<li>Understand shift end reports in the outlet and the POS system</li>
<li>Assist guests regarding food and beverage menu items in an informative and helpful way</li>
<li>Have knowledge of all menu items, garnishes, contents and preparation methods</li>
<li>Follow outlet policies, procedures and service standards</li>
<li>Follow all safety and sanitation policies when handling food and beverage</li>
<li>Other duties as assigned</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Previous service experience an asset</li>
<li>Previous Point of Sale system experience an asset</li>
<li>Excellent communication and organizational skills</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Highly responsible and reliable</li>
<li>Ability to work well under pressure in a fast paced environment</li>
<li>Ability to work cohesively as part of a team</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset</li>
<li>Prior experience working with Opera or a related system</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Fluency in English, additional languages are a plus</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<ul>
<li>Consistently offer a professional, friendly greeting and engaging service</li>
<li>Understand the server’s tasks in the outlet</li>
<li>Understand shift end reports in the outlet and the POS system</li>
<li>Assist guests regarding food and beverage menu items in an informative and helpful way</li>
<li>Have knowledge of all menu items, garnishes, contents and preparation methods</li>
<li>Follow outlet policies, procedures and service standards</li>
<li>Follow all safety and sanitation policies when handling food and beverage</li>
<li>Other duties as assigned</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Previous service experience an asset</li>
<li>Previous Point of Sale system experience an asset</li>
<li>Excellent communication and organizational skills</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Highly responsible and reliable</li>
<li>Ability to work well under pressure in a fast paced environment</li>
<li>Ability to work cohesively as part of a team</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset</li>
<li>Prior experience working with Opera or a related system</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Fluency in English, additional languages are a plus</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p>Description:</p><p>Our client is a leading large-scale company in the field of healthcare. Renowned for its commitment to operational excellence, the organization offers a dynamic and fast-paced environment for financial professionals looking to advance their careers. Core Responsibilities</p><p>1.Billing & Revenue Cycle Oversight:Daily. Supervise the generation, accuracy, and timely distribution of all medical/service invoices, ensuring compliance with large-scale corporate and healthcare billing guidelines.</p><p>2.Credit Control & Collections:Ongoing. Monitor outstanding balances, manage the collections process, and establish structured follow-up protocols to optimize the company's cash flow.</p><p>3.ERP & Ledger Management:System Control. Maintain and optimize accounts receivable sub-ledgers utilizing large-scale ERP platforms, with a strong preference for Oracle environments.</p><p>4.Reconciliations:Month-End. Perform complex customer account reconciliations, resolve payment discrepancies, and balance the AR sub-ledger against the general ledger.</p><p>5.Financial Reporting: Monthly Close. Prepare periodic aging reports, cash collection forecasts, and bad debt analysis reports directly for the Chief Accountant.</p><p>6.Team Leadership & Audit Support:Supervisory. Lead, mentor, and evaluate the AR staff while serving as the primary point of contact for internal and external auditors reviewing revenue cycles.</p><p>7.Policy Compliance:Continuous. Enforce internal financial control policies, identify procedural bottlenecks, and implement improvements to shorten the Day Sales Outstanding (DSO) cycle.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Bachelor s degree (BA) in Finance or Accounting.</p><p>Experience: 8+ years of robust accounting experience, explicitly including time spent in a large-scale enterprise.</p><p>Systems: Hands-on ERP software experience (Oracle preferred).</p><p>Languages: Full bilingual fluency in both Arabic and English (written and spoken).</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About the Role<br></strong><br>MASE Gulf is seeking an experienced and highly motivated Senior Operations Engineer to support the delivery of our growing portfolio of utility-scale and commercial solar PV assets across the UAE.<br>This is a hybrid role that combines operational coordination, technical engineering, client interface and field leadership. You will play a key role in ensuring that MASE's operations are delivered safely, efficiently and in accordance with contractual obligations while maintaining a strong presence across our operating sites.<br>You will divide your time between MASE's Dubai office and project sites throughout the UAE, working closely with field technicians, subcontractors, clients and internal support teams to ensure the highest standards of operational excellence.<br>Designation: IC5<br>Reporting to: Gulf Operations & Growth Manager <em>and </em><em>regular interface with </em>HQ Operations Lead<br><strong>Role Purpose</strong><br>To oversee the day-to-day operational delivery of MASE Gulf's solar O&M portfolio by combining technical engineering expertise with operational coordination, field supervision and client support.<br>You will ensure maintenance activities are properly planned, executed, monitored and continuously improved while providing technical leadership to site teams and supporting the continued growth of MASE Gulf.<br><strong>Key Responsibilities<br></strong><br><u>Operations Management</u><br><ul><li>Coordinate the day-to-day operation of MASE Gulf's assigned solar PV portfolio.</li><li>Develop weekly and monthly maintenance schedules.</li><li>Coordinate and oversee internal resources, subcontractors and service partners.</li><li>Ensure preventive and corrective maintenance activities are completed safely and on schedule.</li><li>Monitor work order progress and ensure timely close-out.</li><li>Track contractual KPIs and operational performance metrics.</li><li>Coordinate outage planning and maintenance windows.</li><li>Support project mobilization and demobilization activities.</li></ul><u>Technical Engineering</u><br><ul><li>Provide technical support for complex faults and troubleshooting activities.</li><li>Assist with root cause investigations and technical reports.</li><li>Review maintenance records and verify technical quality.</li><li>Review OEM recommendations and maintenance strategies.</li><li>Participate in major maintenance activities when required.</li></ul><u>Field Leadership</u><br><ul><li>Maintain a regular presence across MASE Gulf project sites.</li><li>Supervise field teams during critical maintenance activities.</li><li>Conduct routine technical inspections and quality audits.</li><li>Verify compliance with MASE procedures and client requirements.</li><li>Support engineers and technicians with troubleshooting and technical guidance.</li><li>Perform periodic site condition assessments.</li><li>Identify operational risks before they impact plant performance.</li><li>Ensure corrective actions are implemented and properly documented.</li></ul><u>Client & Stakeholder Management<br></u><br><ul><li>Serve as one of the primary operational contacts for assigned clients.</li><li>Attend client meetings and operational review meetings.</li><li>Present operational updates and maintenance performance.</li><li>Coordinate with OEMs, EPC contractors and utility representatives.</li><li>Support commercial discussions relating to operational performance.</li><li>Maintain strong client relationships through proactive communication.</li></ul><u>Reporting & Operational Control<br></u><br><ul><li>Prepare of monthly operational reports.</li><li>Review technical reports submitted by field engineers.</li><li>Track plant availability, PR, response times and maintenance KPIs.</li><li>Maintain accurate operational records and documentation.</li><li>Monitor contractual deliverables and reporting deadlines.</li><li>Prepare management reports and performance dashboards.</li></ul><u>Continuous Improvement<br></u><br><ul><li>Identify opportunities to improve maintenance efficiency.</li><li>Develop and enhance standard operating procedures.</li><li>Improve reporting templates and operational workflows.</li><li>Support implementation of digital tools and automation initiatives.</li><li>Promote operational best practices across the UAE portfolio.</li><li>Participate in internal audits and quality improvement initiatives.</li></ul><u>Health, Safety & Quality<br></u><br><ul><li>Promote MASE's safety-first culture.</li><li>Ensure compliance with all HSE requirements.</li><li>Conduct routine field safety observations.</li><li>Participate in incident investigations where required.</li><li>Monitor quality of maintenance activities.</li><li>Ensure compliance with contractual, regulatory and MASE standards.</li></ul><strong>Qualifications<br></strong><br><ol><li>Bachelor's Degree in Electrical Engineering, Renewable Energy Engineering or a related discipline.</li><li>Minimum 4 years' experience in utility-scale or commercial solar PV operations and maintenance.</li><li>Previous experience supervising field personnel or contractors.</li><li>Strong understanding of LV, MV and HV electrical systems.</li><li>Experience working with SCADA platforms and remote monitoring systems.</li><li>Experience with CMMS and maintenance management systems is preferred.</li><li>Strong technical reporting and analytical skills.</li><li>Excellent communication and stakeholder management abilities.</li><li>Valid UAE driving licence or the ability to obtain one.</li></ol><strong>What We're Looking For</strong><br>The successful candidate is equally comfortable in the office and in the field. You enjoy solving technical problems, coordinating people, improving processes and building strong client relationships. You are proactive, highly organised and capable of managing multiple projects while maintaining exceptional attention to detail.<br>You are willing to travel regularly throughout the UAE and the GCC region and take ownership of operational outcomes rather than simply coordinating activities.<br> </div>
<p>Own and drive product growth initiatives, with a focus on user activation, engagement, retention, and conversion.<br>Identify opportunities to help users reach the product s value quickly and encourage them to return and continue using the product.<br>Develop and execute go-to-market plans for new products, features, campaigns, and growth initiatives.<br>Manage go-to-market activities from planning and launch through performance monitoring and optimization.<br>Analyze product performance using funnels, cohorts, retention curves, dashboards, and A/B testing results.<br>Use data and performance insights to identify growth opportunities and recommend improvements.<br>Make objective, results-driven decisions and recommend discontinuing products, features, campaigns, or channels when performance data does not support continued investment.<br>Use AI tools to support rapid prototyping, content development, idea validation, testing, and product execution.<br>Develop and test product concepts and working solutions efficiently without depending on a full team.<br>Collaborate with Marketing, Product, Technology, Design, and other relevant teams to deliver growth initiatives.<br>Support and optimize free-to-paid conversion, subscriptions, trials, paywalls, and other monetization initiatives.<br>Monitor customer behavior, market trends, and product performance to identify opportunities for improvement.<br>Prepare clear, concise, and data-driven reports and recommendations for management.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Marketing, Business Administration, Product Management, or a related field.<br>2 – 4 years of experience in Product Management, Product Ownership, or a related role, with a strong marketing background.<br>Experience working with B2C consumer products, including both free and paid product offerings.<br>Proven experience in improving user activation, engagement, and retention.<br>Experience executing go-to-market plans from planning through launch and performance evaluation.<br>Hands-on experience using AI tools for prototyping, drafting, testing, and validating product ideas.<br>Strong ability to interpret product and growth data, including funnels, cohorts, retention curves, dashboards, and A/B testing results.<br>Experience making data-driven decisions and evaluating the performance of products, features, campaigns, and growth channels.<br>Experience with free-to-paid conversion, subscriptions, trials, and paywalls is preferred.<br>Experience in the Saudi Arabian, UAE, or Egyptian markets is preferred.<br>Experience with mobile applications, mobile web products, and Arabic user interfaces is preferred.<br>Native Arabic speaker with a good command of English.<br>Strong analytical, problem-solving, communication, and decision-making skills.<br>Excellent writing skills with the ability to prepare clear and concise updates for management.<br>Ability to work independently, take ownership, and manage multiple priorities in a fast-paced environment.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Introduction</strong></p><br><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. </p><br><p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p><br><p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration</p><br><p>Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.</p><br><p><strong>Organizational Context and Scope</strong></p><br><p><span>IOM is the only international inter-governmental agency with a specific mandate for migration and is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing technical expertise to support governments, migrants and host communities through a wide range of sustainable solutions contributing to end forced migration and/or improve displacement conditions. </span><span>In Jordan, IOM works with the Jordanian Government and a range of partners to assist migrants in need, promote migrants’ rights, and respond to growing migration management challenges. IOM also participates in inter-agency coordinated humanitarian and resilience responses to the diverse impacts of the Syria crisis.</span></p><br><p><span><span>Within the IOM Jordan Mission, the Programme Support Unit (PSU) is a cross-sectoral unit working closely with all thematic units to support the development, implementation, monitoring and reporting of projects and other initiatives. The unit coordinates closely with HQ and regional colleagues, as well </span></span><span>as external counterparts and donors to support quality and well-coordinated programming and oversight. This includes supporting the implementation and monitoring of the mission-wide IOM Jordan strategy.</span></p><br><p><span>Under the overall supervision of the Head of Programmes and the direct supervision of the Programme Support Unit Officer, and in close coordination with the Project Support Unit Coordinator, the Senior Programme Support Associate will be responsible for supporting the implementation of programming across projects and programmes in OPT.</span></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Description</span><br><span></span><p><span>As a member of Munich Re the MedNet Group is a leading TPA across the MEA region. We are looking for a professional Payroll Accountant to be hired on a Unlimited Contract in our HR Shared Services Department based in Jordan, to Handle the Payroll Tax Calculation, Social Security & Social Insurance Calculation for several locations such as Jordan, Egypt, Bahrain, Oman and UAE, along with managing HR data reporting.</span></p><br><p><span><strong>Your Job:</strong></span></p><br><p><span>·</span><span>Execute the Payroll Tax & Social Security & Social Insurance calculation and ensure that the Tax and Social Security will be processed in a lawful, timely and accurate manner, following Laws and Regulations.</span></p><br><p><span>·</span><span>Monitor the fixed and variable employees’ payments and deductions to ensure that all payments and deductions are defined and compliant with the Tax Laws.</span></p><br><p><span>·</span><span>Conduct monthly/quarterly/mid-year and yearly payroll tax reconciliation & Social Insurance reconciliation in coordination with the Payroll Tax Advisor & Social Insurance Advisor of the Local Entity and Finance team.</span></p><br><p><span>·</span><span>Work closely with the Tax Advisor of the local entity and Finance to ensure the payroll files and records are maintained digitally on the Tax Portal system, and on the HR system as well in accordance with legal requirements and Company policies and procedures.</span></p><br><p><span>·</span><span>Participate in and help in the implementation of Human Resources projects and initiatives with the objective of elevating the HR shared services function to a credible partner of the business line and to add value.</span></p><br><p><span>·</span><span>Completes monthly and year-end HR reports such as Tax, Social Security, HR Data.</span></p><br><p><span>·</span><span>Perform regular research on the Tax Laws and Social Insurance Laws for Jordan, Egypt, Bahrain, Oman, and UAE to ensure that the HR system is configured properly, and the calculation is performed according to the updated law.</span></p><br><p><span>·</span><span>Collect all required HR elements Data that require preparation for the HR accruals/provision reports, prepare the reports, and then submit it to the finance team for the monthly closing process.</span></p><br><br> <br> <span>Qualifications</span><br><span></span><p><b><span><strong>Your Profile:</strong></span></b></p><br><ul><li><p><span>Bachelor</span><span>degree/ Bachlorers ts</span><span>and</span><span>deliver cumentation </span><span>degree in Accounting</span></p><br></li><li><p><span>Good knowledge of the Tax Law and Social Insurance Law for Egypt market is a must.</span></p><br></li><li><p><span>Good knowledge of the labor law, the Social Security law and the Tax Law for Jordan and GCC markets would be a plus.</span></p><br></li><li><span><span>Strong knowledge of Microsoft Office applications is a must</span></span></li><li><p><span><span>Strong analytical and problem-solving skills</span></span></p><br></li><li><p><span><span>Proven ability to work under high pressure and with very tight deadlines</span></span></p><br></li><li><p><span><span>Excellent oral and written communication skills, with fluency in English is a must</span></span></p><br></li></ul><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Check quality and quantity of all stock and supplies. Requisition all supplies. Perform bottle-for-bottle liquor restock. Communicate last call at designated closing time. Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Obtain change required for expected business level, and keeping bank secure at all times. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Anticipate and communicate replenishment needs promptly. Ensure staff is working together as a team.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>The Salesforce Marketing Cloud Manager is responsible for leading the strategy, execution, and optimization of CRM and loyalty initiatives to drive revenue growth, customer lifetime value, and program profitability. The role owns end-to-end campaign performance, leveraging Salesforce Marketing Cloud capabilities to deliver data-driven, personalized customer engagement across multiple channels. This role plays a key leadership function in translating business objectives into scalable CRM strategies, ensuring alignment with commercial goals across fuel and non-fuel businesses.</p>
<h4>Role responsibilities</h4>
<p><strong>CRM & loyalty strategy (leadership ownership)</strong></p>
<ul>
<li>Lead the development and execution of revenue-driven CRM and loyalty strategies aligned with business objectives.</li>
<li>Own the CRM and loyalty roadmap, ensuring measurable impact on revenue, retention, and customer lifetime value.</li>
<li>Define targeting, segmentation, and personalization strategies to maximize commercial outcomes.</li>
<li>Build business cases, forecast revenue impact, and track ROI of CRM initiatives.</li>
</ul>
<p><strong>Salesforce Marketing Cloud management</strong></p>
<ul>
<li>Own and optimize the use of Salesforce Marketing Cloud modules including Journey Builder, Automation Studio, Email Studio, Mobile Connect, and CDP.</li>
<li>Drive platform governance, data integrity, and best practices across all CRM operations.</li>
<li>Collaborate with IT and data teams to enhance platform capabilities, integrations, and scalability.</li>
<li>Lead implementation of advanced features such as Einstein, Datorama, and real-time personalization.</li>
</ul>
<p><strong>Campaign strategy & execution</strong></p>
<ul>
<li>Oversee the planning and execution of multi-channel campaigns (email, SMS, push, in-app).</li>
<li>Ensure campaigns are commercially driven, with clear revenue and performance KPIs.</li>
<li>Guide lifecycle marketing strategies to improve acquisition, engagement, retention, and cross-sell.</li>
<li>Lead A/B and multivariate testing strategies to optimize performance.</li>
</ul>
<p><strong>Data, analytics & performance management</strong></p>
<ul>
<li>Own campaign performance reporting including revenue uplift, incremental GP, and ROI.</li>
<li>Develop dashboards and reporting frameworks linking CRM performance to business KPIs.</li>
<li>Generate actionable insights to continuously optimize campaign effectiveness.</li>
<li>Conduct post-campaign analysis and implement learnings into future planning.</li>
</ul>
<p><strong>Customer segmentation & personalization</strong></p>
<ul>
<li>Define and refine customer segmentation frameworks based on value, behavior, and lifecycle stage.</li>
<li>Drive advanced personalization strategies to increase conversion and basket size.</li>
<li>Partner with analytics teams to leverage predictive modeling and AI-driven insights.</li>
</ul>
<p><strong>Stakeholder & team leadership</strong></p>
<ul>
<li>Lead cross-functional collaboration with Marketing, Retail, Digital, and IT teams.</li>
<li>Manage external agencies and technology partners to deliver high-quality CRM campaigns.</li>
<li>Mentor and develop CRM team members, ensuring capability growth and best practice adoption.</li>
<li>Align CRM activities with broader marketing and commercial strategies.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Business, Marketing, or related field (MBA preferred).</li>
<li>7–10+ years of CRM, loyalty, or marketing automation experience.</li>
<li>Strong hands-on expertise in Salesforce Marketing Cloud ecosystem.</li>
<li>Proven experience managing teams and large-scale CRM programs.</li>
<li>Advanced knowledge of SQL, data modeling, and analytics.</li>
<li>Experience in retail, loyalty, or customer-centric industries preferred.</li>
</ul>
<h4>Key skills</h4>
<ul>
<li>Strategic thinking with strong commercial acumen</li>
<li>Leadership and stakeholder management</li>
<li>Advanced CRM and marketing automation expertise</li>
<li>Data-driven decision making</li>
<li>Strong communication and project management skills</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>The Salesforce Marketing Cloud Manager is responsible for leading the strategy, execution, and optimization of CRM and loyalty initiatives to drive revenue growth, customer lifetime value, and program profitability. The role owns end-to-end campaign performance, leveraging Salesforce Marketing Cloud capabilities to deliver data-driven, personalized customer engagement across multiple channels. This role plays a key leadership function in translating business objectives into scalable CRM strategies, ensuring alignment with commercial goals across fuel and non-fuel businesses.</p>
<h4>Role responsibilities</h4>
<p><strong>CRM & loyalty strategy (leadership ownership)</strong></p>
<ul>
<li>Lead the development and execution of revenue-driven CRM and loyalty strategies aligned with business objectives.</li>
<li>Own the CRM and loyalty roadmap, ensuring measurable impact on revenue, retention, and customer lifetime value.</li>
<li>Define targeting, segmentation, and personalization strategies to maximize commercial outcomes.</li>
<li>Build business cases, forecast revenue impact, and track ROI of CRM initiatives.</li>
</ul>
<p><strong>Salesforce Marketing Cloud management</strong></p>
<ul>
<li>Own and optimize the use of Salesforce Marketing Cloud modules including Journey Builder, Automation Studio, Email Studio, Mobile Connect, and CDP.</li>
<li>Drive platform governance, data integrity, and best practices across all CRM operations.</li>
<li>Collaborate with IT and data teams to enhance platform capabilities, integrations, and scalability.</li>
<li>Lead implementation of advanced features such as Einstein, Datorama, and real-time personalization.</li>
</ul>
<p><strong>Campaign strategy & execution</strong></p>
<ul>
<li>Oversee the planning and execution of multi-channel campaigns (email, SMS, push, in-app).</li>
<li>Ensure campaigns are commercially driven, with clear revenue and performance KPIs.</li>
<li>Guide lifecycle marketing strategies to improve acquisition, engagement, retention, and cross-sell.</li>
<li>Lead A/B and multivariate testing strategies to optimize performance.</li>
</ul>
<p><strong>Data, analytics & performance management</strong></p>
<ul>
<li>Own campaign performance reporting including revenue uplift, incremental GP, and ROI.</li>
<li>Develop dashboards and reporting frameworks linking CRM performance to business KPIs.</li>
<li>Generate actionable insights to continuously optimize campaign effectiveness.</li>
<li>Conduct post-campaign analysis and implement learnings into future planning.</li>
</ul>
<p><strong>Customer segmentation & personalization</strong></p>
<ul>
<li>Define and refine customer segmentation frameworks based on value, behavior, and lifecycle stage.</li>
<li>Drive advanced personalization strategies to increase conversion and basket size.</li>
<li>Partner with analytics teams to leverage predictive modeling and AI-driven insights.</li>
</ul>
<p><strong>Stakeholder & team leadership</strong></p>
<ul>
<li>Lead cross-functional collaboration with Marketing, Retail, Digital, and IT teams.</li>
<li>Manage external agencies and technology partners to deliver high-quality CRM campaigns.</li>
<li>Mentor and develop CRM team members, ensuring capability growth and best practice adoption.</li>
<li>Align CRM activities with broader marketing and commercial strategies.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Business, Marketing, or related field (MBA preferred).</li>
<li>7–10+ years of CRM, loyalty, or marketing automation experience.</li>
<li>Strong hands-on expertise in Salesforce Marketing Cloud ecosystem.</li>
<li>Proven experience managing teams and large-scale CRM programs.</li>
<li>Advanced knowledge of SQL, data modeling, and analytics.</li>
<li>Experience in retail, loyalty, or customer-centric industries preferred.</li>
</ul>
<h4>Key skills</h4>
<ul>
<li>Strategic thinking with strong commercial acumen</li>
<li>Leadership and stakeholder management</li>
<li>Advanced CRM and marketing automation expertise</li>
<li>Data-driven decision making</li>
<li>Strong communication and project management skills</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for highly skilled Senior Python Data Scraping Engineers to join the Tendem project and drive specialized data scraping workflows within our hybrid AI + human system.<br> In this role, as an AI Pilot – that’s how we refer to this role at Mindrift – you’ll collaborate with Tendem Agents that handle repetitive tasks, while you provide critical thinking, domain expertise, and quality control to deliver accurate and actionable results.<br> This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction and processing.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> This is a freelance role for a Tendem project.<br> As a Senior Python Data Scraping Engineer , you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing various tools such as our provided Apify and OpenRouter alongside your own resourceful approaches.<br> Key Responsibilities: Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.<br> Leverage internal tools (Apify, OpenRouter) alongside custom workflows to accelerate data collection, validation, and task execution while meeting defined requirements.<br> Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior.<br> Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.<br> Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.<br> Requirements: At least 5+ years of relevant experience in data engineering, web scraping, automation, or software development (required).<br> Bachelor’s or Master’s Degree in Engineering, Applied Mathematics, Computer Science, or related technical fields is a plus.<br> Candidates should have a strong technical foundation and practical experience with scripting, automation, and AI-assisted workflows.<br> We are looking for specialists who can solve non-trivial problems, work confidently with LLMs, and systematically collect, structure, and validate data from diverse sources.<br> A methodical, detail-oriented approach and the ability to work independently are essential.<br> Strong experience in Python web scraping (BeautifulSoup, Selenium or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML) Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets) Demonstrated experience handling anti-bot mechanisms and dynamic site structures at scale Experience with cloud infrastructure (AWS or equivalent) and containerization (Docker) as part of real workflows Hands-on experience with LLM frameworks (LangChain, OpenRouter, or similar) applied to automation tasks Strong attention to detail and commitment to data accuracy Self-directed work ethic with ability to troubleshoot independently A link to GitHub is a plus English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $25 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><br><span><strong>Organizational Setting</strong></span></p><br><p><span>The Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through the FAO Strategic Framework by supporting the transformation to MORE efficient, inclusive, resilient and sustainable agrifood systems, for better production, better nutrition, a better environment and a better life, leaving no one behind.</span><br><span>FAO is a specialized agency of the UN that leads international efforts to defeat hunger. FAO's goal is to achieve food security for all and ensure that people have regular access to enough high-quality food to lead active, healthy lives. With 195 Members (194 countries and the European Union), FAO works in over 130 countries worldwide.</span><br><span>FAO Country Offices, working under overall corporate guidance and in line with the Strategic Framework, offer policy advice and support to countries in the mandated areas of FAO, facilitated through partnerships, resources and an active country programme to provide technical assistance, develop capacities and deliver core services while fully observing international standards of accountability to establish leadership and strengthen impact at the country level. </span><br><span>The offices deliver on the programmatic priorities of each country as agreed in their respective Country Programming Frameworks (CPFs) aligned to the UN Sustainable Development Cooperation Framework (UNSDCF) and ensure effective and efficient operations with adequate human and financial resources. </span><br><span>Specifically, FAO Country Offices:</span></p><br><p><span>(i) advocate, inform and support policies and investments in the areas of FAO’s mandate;</span><br><span>(ii) provide technical assistance and deliver core services; </span><br><span>(iii) assist and catalyse partnership and resource mobilization activities to support agrifood systems transformation; </span><br><span>(iv) position FAO as the specialized/authoritative technical agency in food and agriculture and agrifood systems transformation; and </span><br><span>(v) ensure risk-smart and accountable operations and management. </span></p><br><p><span>The position is located in the FAO Country Office in Jordan.</span></p><br><p><br><span><strong>Reporting Lines</strong></span></p><br><p><span>The Procurement Specialist works under the overall supervision of the FAO Representative and direct supervision of National Professional officer (administration) and in close coordination with other Units and colleagues in the office.</span></p><br><p><br><span><strong>Technical Focus</strong></span></p><br><p><span>The Procurement Specialist provides and coordinates day-to-day procurement operations, including specialized and complex processes and functions, ensuring consistency, timeliness and conformity with relevant rules, procedures and practices. He/ she provides procedural guidance to clients and staff across the Organization regarding procurement rules and procedures.</span></p><br><p><br><span><strong>Tasks and responsibilities</strong></span></p><br><p><span>• Coordinate and support the implementation of procurement activities for FAO Jordan in accordance with FAO rules, policies, and procedures, including MS 502 and related applicable guidance.</span><br><span>• Manage and monitor procurement requests received from projects and other internal requesters, including consolidation of procurement plans and follow-up on procurement milestones and progress.</span><br><span>• Review purchase requisitions and related supporting documentation to ensure completeness, accuracy, and compliance with FAO requirements before initiating procurement actions.</span><br><span>• Carry out local and international procurement processes for goods and services, including preparation of solicitation documents, issuance of tenders, receipt and opening of offers, evaluation of bids/proposals, and preparation of purchase orders and contracts, in full compliance with FAO rules and procedures.</span><br><span>• Support the preparation, drafting, processing, and follow-up of contracts, purchase orders, amendments, renewals, and other procurement-related documents under the applicable operational modalities.</span><br><span>• Ensure procurement actions are processed in a timely manner and provide regular updates to requesters and management on the status of ongoing actions and any related issues requiring attention.</span><br><span>• Maintain and update supplier and vendor records, including identification of potential suppliers, review of supplier information, conduct of market research, and support to supplier sourcing and outreach processes, including calls for expression of interest where relevant.</span><br><span>• Conduct market surveys and supplier research using available sources, including online resources, UNGM, and other relevant platforms, and maintain up-to-date supplier information by category and item.</span><br><span>• Evaluate quotations and bids in line with prescribed procedures and prepare the required procurement documentation and analysis for review, approval, and committee submission as applicable.</span><br><span>• Communicate procurement outcomes to successful and unsuccessful bidders after completion of the tendering process, in accordance with FAO procedures.</span><br><span>• Act as secretary to the Local Procurement Committee (LPC) for procurement actions under the relevant modalities, including preparation and organization of documentation and records for committee review.</span><br><span>• Raise and process purchase orders for goods and services in GRMS and other relevant corporate systems, ensuring correct data entry and compliance with approved procurement actions.</span><br><span>• Review and maintain procurement records, registers, and filing systems for requisitions, tenders, contracts, purchase orders, and related correspondence to ensure completeness, traceability, and ease of retrieval.</span><br><span>• Receive, track, and dispatch incoming and outgoing procurement correspondence and maintain proper records of official procurement communications.</span><br><span>• Follow up on approved purchase requisitions, contractual actions, soft commitments, delivery status, and other procurement-related transactions to ensure smooth end-to-end processing.</span><br><span>• Review supplier invoices related to procurement transactions, ensure proper registration and completeness of supporting documentation, and coordinate their onward submission for payment processing in line with applicable procedures.</span><br><span>• In coordination with technical colleagues, follow up on contract execution issues, including delays, non-performance, quality concerns, and application of contractual remedies, as applicable and in line with FAO rules and contract provisions.</span><br><span>• Liaise with Logistics Unit for timely preparation and obtaining letters of import exemption and re-export, follow up on clearance of goods and shipments and ensure safe arrival of the consignments to the final destinations </span><br><span>• Obtain and maintain supplier performance documentation and relevant contract management records upon completion of procurement transactions.</span><br><span>• Prepare monitoring reports, procurement statistics, status updates, and other analytical or management information related to procurement activities, as required.</span><br><span>• Participate in meetings with suppliers, internal requesters, and other stakeholders to facilitate procurement planning, clarification, implementation, and resolution of operational issues.</span><br><span>• Conduct preliminary quality assurance for LoAs, by making sure that in the LoA file all the documentation is in order and properly completed and filed, before final quality assurances is conducted by the Administration officer; </span><br><span>• Perform any other related duties as required.</span></p><br><p><span><strong>CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING</strong></span></p><br><p><br><span><strong>Minimum Requirements</strong></span></p><br><p><span>• Bachelor’s degree in Procurement, Supply Chain Management, Business Administration, Logistics, Economics, Law, Public Administration or another related field</span><br><span>• Five years of experience in procurement support work</span><br><span>• Working knowledge of English</span><br><span>• National of Jordan</span></p><br><p><br><span><strong>FAO Core Competencies</strong></span></p><br><p><span>• Results Focus</span><br><span>• Teamwork</span><br><span>• Communication</span><br><span>• Building Effective Relationships</span><br><span>• Knowledge Sharing and Continuous Improvement</span></p><br><p><br><span><strong>Technical/Functional Skills</strong></span></p><br><p><span>• Thorough knowledge of the procurement regulations and procedures of any public or international entity or organization.</span><br><span>• Good knowledge of the International Commercial Terms (INCOTERMS) and their application.</span><br><span>• Thorough knowledge of the ERP Procurement Module and ability to guide, direct and advise colleagues on its use and applications.</span></p><br><p><br><span><strong>Selection Criteria</strong></span></p><br><p><span>• Very good knowledge of the MS Office package, Internet and office technology equipment</span><br><span>• Thorough knowledge of UN system procurement regulations, policies and procedures.</span><br><span>• Certification on procurement delivered from an internationally recognized institution is an asset.</span><br><span>• Previous experience with the United Nations, NGOs, INGOs, or other international development organizations would be an asset.</span><br><span>• Extensive knowledge and experience in iMIS reporting and monitoring tools.</span><br><span>• Thorough knowledge of FAO's administrative policies and procedures.</span></p><br><p><span><strong>ADDITIONAL INFORMATION</strong></span></p><br><br><ul><li><span>FAO does not charge a fee at any stage of the recruitment process (application, interview meeting, processing)</span></li><li><span>Applications received after the closing date will not be accepted</span></li><li><span>Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at </span><span>http://www.whed.net/ </span></li><li><span>For additional employment opportunities visit the FAO employment website: http://www.fao.org/employment/home/en/ </span></li><li><span> Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. </span></li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Optimiza is looking for a motivated Business Analyst to join our team and contribute to the successful delivery of projects and business initiatives.<br> In this role, you will work with stakeholders to gather requirements, analyze business processes, and support the development of effective solutions that align with company goals.<br> Key Responsibilities: Engage with stakeholders to gather, analyze, and document detailed business requirements and ensure they align with the organization’s goals and project objectives.<br> Conduct in-depth analysis of business processes, workflows, and systems, identifying areas for improvement and recommending solutions that enhance efficiency and effectiveness.<br> Translate business requirements into functional specifications and user stories, collaborating closely with developers and technical teams.<br> Develop process models, flowcharts, and diagrams to visually represent business operations, system interactions, and solution designs.<br> Create detailed Business Requirement Documents (BRDs), Functional Specifications Documents (FSDs), and other project documentation to guide development and implementation.<br> Support testing and quality assurance efforts by defining test cases, coordinating User Acceptance Testing (UAT), and ensuring that solutions meet business requirements.<br> Annual Bonus Class A Health Insurance Training & Development Bachelor's degree in Business Administration, Information Technology, or a related field.<br> 3-5 years of experience as a Business Analyst or in a similar role.<br> Good understanding of business analysis techniques and methodologies.<br> Strong analytical and problem-solving skills.<br> Excellent communication and interpersonal skills.<br> Familiarity with project management methodologies such as Agile and Waterfall.<br> Experience with requirement gathering and documentation tools.<br></span> </div>
<p><br></p><h3>Scope of Work</h3><p>The consultant shall undertake the following tasks:</p><h4>Environmental Review and EMMP Development.</h4><ul><li>Review of the currently available EMMP of HEIG Activity and validation.</li><li>Conduct initial environmental reviews of subawards activities under the Partnership Incubator Fund (PIF) to determine if they fall within categorical exclusions or require further environmental assessment.</li><li>Use the Environmental Review Checklist (ERC) for identifying potential environmental impacts of the project and subrecipients.</li><li>Verify and report whether activities requiring mitigation have an approved EMMP in place.</li><li>For activities requiring further assessment, develop a detailed EMMP that includes mitigation measures, monitoring indicators, and implementation plans according to DOS and project requirements.</li></ul><h4>Monitoring and Compliance</h4><ul><li>Prepare a monitoring approach and plan to review and report on the status of implementation of mitigation measures as outlined and agreed on in the EMMP.</li><li>Conduct field visits, as agreed with HEIG, to monitor compliance.</li><li>Draft a field visit report to document findings, including any issues identified and resolutions implemented.</li><li>Prepare Records of Compliance (ROC) to document adherence to environmental mitigation measures.</li></ul><h4>Climate Resilience and Sustainability</h4><ul><li>Advice on integrating climate resilience strategies into HEI activities, including sustainable practices, resource efficiency, and climate adaptation measures.</li><li>Recommend approaches for the implementation of green building standards and energy efficiency measures where applicable.</li></ul><h4>Reporting</h4><ul><li>Prepare Y3 annual Environmental Mitigation and Monitoring Report (EMMR) for HEIG and also its subawards, summarizing the effectiveness of mitigation measures, compliance issues, and lessons learned.</li><li>The report should include relevant attachments such as site photos, verification of local inspections, and product warranties.</li></ul><h3>Deliverables</h3><ul><li>Initial Environmental Reviews for all applicable subaward activities.</li><li>Detailed EMMPs for activities requiring environmental mitigation.</li><li>Records of Compliance (ROC) for each activity as appropriate.</li><li>Y3 annual Environmental Mitigation and Monitoring Report (EMMR) for HEIG including subawards.</li><li>Reports on field monitoring visits and compliance checks.</li></ul><h3>Consultancy Period</h3><p>The consultancy will be for a period of 1 year, with a maximum of 50 days of work, based on the Level of Effort (LOE) approved by IREX.</p><h3>Submission Requirements</h3><p>Interested consultants are required to submit the following:</p><ul><li>CV</li><li>Professional certifications, specialized training, or academic qualifications related to environmental compliance, environmental management, environmental assessment, or USAID environmental procedures (e.g., IEE/EMMP implementation and monitoring) will be considered an asset.</li><li>Daily rate.</li><li>References.</li><li>Previous work samples relevant to environmental compliance (e.g., EMMPs, environmental reviews, monitoring reports), ensuring removal of any sensitive or protected information.</li></ul><h3>Evaluation Method:</h3><p>70% Technical 30% Financial</p><h3>Note</h3><p>Deadline to accept submissions by end of July 21,2026 Amman Local time. Please make sure that submission requirements to be upload in one single file.</p><p><strong>Desired Candidate Profile</strong></p><p>Professional certifications, specialized training, or academic qualifications related to environmental compliance, environmental management, environmental assessment, or USAID environmental procedures (e.g., IEE/EMMP implementation and monitoring) will be considered an asset.</p>