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<p>Successfully design, develop, implement, and maintain enterprise Business Intelligence and AI solutions that improve data accessibility, reporting, analytics, and decision-making across UNRWA. Deliver high-quality data warehouse models, ETL/ELT solutions, Power BI dashboards, AI-enabled analytics, and technical documentation while ensuring data quality, adherence to enterprise architecture standards, and knowledge transfer to relevant technical teams.</p><p>Work Location HQA and open for remote consultancy in the UNRWA fields of operation Expected duration 12 months</p><p>Duties and Responsibilities</p><p>The Consultant will be responsible for providing senior technical expertise in Business Intelligence, Data Analytics, Data Warehousing, and Artificial Intelligence solutions. The Consultant will work closely with the Enterprise Architecture &amp; Business Intelligence (EBI) team to deliver enterprise reporting and analytics capabilities. Specific outputs/tasks include, but are not limited to:</p><ul><li>Analyze business requirements and translate them into technical BI and AI solutions.</li><li>Design and develop dimensional data warehouse models and analytical/semantic models.</li><li>Design and develop OLAP cubes and support database objects.</li><li>Develop, maintain, and optimize ETL/ELT processes and data integration solutions.</li><li>Design, develop, deploy, and maintain Power BI reports, dashboards, KPI scorecards, and AI-powered dashboards.</li><li>Support implementation and adoption of Microsoft Copilot and other AI capabilities within BI solutions.</li><li>Ensure data quality, consistency, completeness, and accuracy through profiling, validation, cleansing, and monitoring activities.</li><li>Provide technical advice and recommendations related to BI, Power BI, analytics, AI, and data architecture.</li><li>Coordinate with the Enterprise Architecture &amp; Business Intelligence team on technical design, architecture, deployment, and production support.</li><li>Provide technical guidance and knowledge transfer to BI developers and relevant technical staff.</li><li>Prepare and maintain technical documentation including solution designs, specifications, operational procedures, and user manuals.</li><li>Perform other related duties as required.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Computer Science, Information Technology, Data Science, Artificial Intelligence, Software Engineering, or another related discipline.</li><li>Minimum seven (6) years of relevant professional experience.</li><li>Professional experience in Business Intelligence, Data Analytics, Data Engineering, Data Warehousing, Software Development, or related fields, including experience with Power BI, SQL Server, ETL/ELT development, dimensional modelling, AI-powered analytics, and Microsoft BI technologies.</li><li>Extensive experience with Microsoft Power BI.</li><li>Extensive experience with SQL Server, SQL development, and database scripting.</li><li>Strong experience in Data Warehouse design and dimensional modelling.</li><li>Strong experience in ETL/ELT development and data integration.</li><li>Strong experience writing DAX and SQL.</li><li>Experience with Microsoft SSIS and SSAS.</li><li>Experience implementing AI-powered analytics, Microsoft Copilot, or Generative AI solutions.</li><li>Experience translating business requirements into analytical solutions.</li><li>Experience preparing technical documentation.</li><li>Experience with Microsoft Azure and/or Microsoft Fabric is desirable</li><li>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.</li></ul>

<p><b>The Opportunity</b></p><p>Whole industries have been disrupted and transformed in recent years by digital technology. As a Technology Consulting professional, you'll help organizations realize the value they can gain from their technology investments by supporting strategic decision-making, improving operational efficiency, and enabling business transformation.</p><p>As part of EY's Technology Consulting practice, you will work with leading organizations across the public and private sectors, helping clients design, implement, and optimize Oracle solutions that drive business value. You will work on complex transformation programs, collaborate with multidisciplinary teams, and contribute to delivering exceptional client outcomes.</p><p>Working across industries and geographies, you will gain exposure to large-scale transformation initiatives while developing the consulting, leadership, and technical skills needed to thrive in today's rapidly evolving digital landscape.</p><p>Key Responsibilities</p><ul><li>Support the delivery of Oracle transformation projects across various industries.</li><li>Gather and analyze business requirements and support solution design activities.</li><li>Configure Oracle applications and assist with functional and technical implementation tasks.</li><li>Support business process improvement initiatives and recommend leading practices.</li><li>Participate in testing activities, including system integration testing, user acceptance testing, and defect resolution.</li><li>Assist with data migration, cutover planning, and post-go-live support activities.</li><li>Prepare project documentation, status reports, training materials, and knowledge-transfer sessions.</li><li>Collaborate closely with clients, project teams, and other stakeholders to ensure successful project delivery.</li><li>Identify project risks and issues and escalate them appropriately.</li><li>Contribute to proposal development, demonstrations, and business development activities where required.</li><li>Share knowledge and support the development of junior team members.</li><li>Adhere to EY quality standards, methodologies, and risk management requirements.</li></ul><p>What We Look For</p><p>We are looking for highly motivated professionals who combine strong technical knowledge with excellent communication and consulting skills. Successful candidates will demonstrate a passion for technology-enabled transformation, a collaborative mindset, and the ability to deliver high-quality solutions in a fast-paced consulting environment.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Engineering, Business, Finance, Human Resources, or a related discipline.</li><li>Approximately 4-7 years of relevant professional experience in Oracle consulting, implementation, or support projects.</li><li>Experience working with one or more Oracle solution areas, including Oracle ERP Cloud, Oracle HCM Cloud, Oracle SCM Cloud, Oracle EPM Cloud, and Oracle EBS.</li><li>Participation in at least one full-cycle Oracle implementation project.</li><li>Strong understanding of business processes and how they are enabled through Oracle technologies.</li><li>Experience in requirements gathering, solution design, configuration, testing, training, and deployment activities.</li><li>Ability to analyze business requirements and translate them into practical Oracle-based solutions.</li><li>Familiarity with project delivery methodologies and best practices.</li><li>Experience working within consulting firms or large enterprise organizations is preferred.</li><li>Strong stakeholder management and client-facing communication skills.</li><li>Excellent problem-solving and analytical capabilities.</li><li>Fluency in English is required; Arabic is an advantage.</li><li>Oracle certifications are considered a plus.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role Purpose</strong></p><br><p>Accountable for one or more components of the education and compliance of health, safety, and fire protection programs designed to protect Brand reputation, Guests, Colleagues and assets from a range of risks. Conduct Risk and Fire Protection reviews for Hotels and IHG Offices. Provide consulting service and conduct training for Colleagues designed to improve awareness and prevent loss. As a member of the Risk Management team, may assist in the continuous improvement/ development of standards, materials and management systems to provide comprehensive support and optimal global consistency.</p><br><p><span>As an <strong>FLS Specialist</strong>, you will support the hotel in maintaining a safe and secure environment for our guests, colleagues, visitors, and assets. You will be responsible for monitoring Fire Life Safety systems, supporting emergency preparedness, and ensuring compliance with hotel standards and applicable local regulations.</span></p><br><p><strong>Key Accountabilities</strong></p><br><ul><li><span>Key Responsibilities</span></li><li><span>Monitor and enforce Fire Life Safety standards in accordance with hotel policies and local regulations.</span></li><li><span>Conduct regular inspections of fire detection, alarm, and suppression systems, including fire alarms, extinguishers, sprinklers, fire pumps, emergency exits, and related safety equipment.</span></li><li><span>Ensure Fire Life Safety equipment and systems are properly maintained, tested, and operational.</span></li><li><span>Monitor the main Fire Alarm Panel (FAP), repeaters, and associated fire alarm systems and promptly report any faults or abnormalities.</span></li><li><span>Conduct routine Fire Life Safety inspections and identify potential hazards, ensuring appropriate corrective actions are followed up.</span></li><li><span>Support and conduct fire drills, evacuation exercises, and other emergency preparedness activities.</span></li><li><span>Train and support colleagues on fire prevention, emergency procedures, evacuation protocols, and the proper use of firefighting equipment.</span></li><li><span>Maintain accurate Fire Life Safety records, inspection logs, testing documentation, and certification records.</span></li><li><span>Support the investigation and reporting of fire, safety, and emergency-related incidents and follow up on corrective actions.</span></li><li><span>Coordinate with Engineering and other hotel departments regarding the maintenance and rectification of Fire Life Safety systems.</span></li><li><span>Support compliance with IHG Fire Life Safety requirements, hotel procedures, and applicable local authority requirements.</span></li><li><p>Respond and provide support to Hotel Operations as needed in mitigating the effects of serious incidents, crisis and/or violations.</p><br></li></ul><p><strong>Key Skills &amp; Experiences</strong></p><br><ul><li>Bachelor’s degree in Fire Protection Engineering or an equivalent combination of education and work related experience.</li><li>Certified/approved as an FLS Specialist in accordance with applicable Jordanian government requirements.</li><li>2 to 4 years of progressive work Relevant experience in Fire Life Safety, preferably within hospitality industry.</li></ul><p><strong>Technical Skills, Knowledge and Other skills</strong></p><br><ul><li>Professional English, both written and spoken.</li><li>Strong administrative, reporting, documentation, and follow-up skills.</li><li>Demonstrated knowledge of hospitality fire protection controls to protect people, property and IHG’s trusted reputation.</li><li>Demonstrated proficiency reviewing architectural plans and drawings.</li><li>Demonstrated knowledge inspecting fire detection and suppression systems.</li><li>Applies logical and scientific thinking to wide range of intellectual and practical problems.</li><li>Demonstrates clear and concise communication skills including adapting both verbal and written communication to the needs and level of the user.</li><li>Proficient computer skills including Microsoft Office suite, Windows, Internet and email.</li></ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are passionate about building meaningful relationships with donors and helping connect people around the world with Palestine Refugees in need, UNRWA would like to hear from you. The Donor Care Officer reports to the Donor Engagement Officer (Digital Fundraising), P3.</p><p>Responsibilities Acts as the primary focal point for donors, overseeing and managing all oncoming inquiries related to donations, UNRWA s work, and donor account management, ensuring timely and professional responses that uphold high standards of service and engagement. Supports donors in managing updates to their contributions, including cancellations, upgrades, payment modifications, ensuring positive and seamless donor experience. Maintains and regularly updates donor records in the CRM system, ensuring completeness, accuracy, and adherence to confidentiality, data protection, and quality assurance standards. Manages communications related to donors by preparing professional acknowledgment messages, thank-you letters, stewardship updates, and other tailored materials throughout the journey. Collaborates closely with the Digital Fundraising and Donor Retention teams to review, analyze and validate donor-facing messaging, ensuring clarity, accuracy, strategically aligned, and effectively engages donors. Designs and optimizes donor care systems and tools, implements in system workflow, data management, and reporting, while monitoring systems performance and user utilization. Overseas and analyses donor feedback to identify gaps for continuous improvement. Supports donor feedback mechanisms, including designing donor surveys, analyzing data to assess satisfaction levels, and preparing comprehensive reports and recommendations that inform decision-making. Supports fundraising campaigns during peak periods by handling increased donor inquiries, personalizing donor communications, and ensuring smooth donor journeys.</p><p>Competencies UN Core Values of lntegrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. Functional i. Formulating Strategies and Concepts ii. Deciding and Initiating Action iii. Applying Technical Expertise iv. Adapting and Responding to Change v. Relating and Networking</p><p>Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education</h2><p>A university degree from an accredited educational institution in communications, Business Administration, Marketing, International Relations, or other relevant fields.</p><h2>Job - Specific Qualification</h2><p>Not available.</p><h2>Work Experience</h2><p>A university degree from an accredited educational institution in communications, Business Administration, Marketing, International Relations, or other relevant fields is required. At least four years of relevant work experience at the national and/or international level in donor relations, customer service, communications, or other relevant programmes is required. Excellent command of spoken and written English is required. Prior experience with NGOs, humanitarian organizations, or fundraising is desirable. Experience with CRM systems and digital platforms is desirable.</p><h2><br></h2><p></p></section>

<p>The Quality Assurance and Documentation Engineer is responsible for ensuring application quality, stability, and knowledge continuity across all systems. This role combines hands-on testing with structured technical documentation, ensuring that functional behavior, system architecture, integrations, and processes are fully understood, documented, and repeatable.</p><p>Responsibilities:</p><p><strong>Quality Assurance &amp; Testing</strong></p><ul><li>Plan, design, and execute functional, regression, and smoke test cases for web, API, Windows client, and mobile applications.</li><li>Validate business requirements against implemented features and acceptance criteria.</li><li>Test multi-tenant scenarios, role-based access, and permission logic.</li><li>Validate integrations with external systems (e.g., payment gateways).</li><li>Perform data validation testing on SQL Server to ensure data accuracy and integrity.</li><li>Identify, log, and track defects using Jira / Azure DevOps.</li><li>Verify bug fixes and prevent regressions.</li><li>Support User Acceptance Testing (UAT) and pre-production validation.</li></ul><p><strong>Release &amp; Environment Validation</strong></p><ul><li>Validate deployment readiness for QA, UAT, and Production environments.</li><li>Perform post-deployment verification and smoke testing.</li><li>Support hotfix validation and emergency releases.</li><li>Coordinate with DevOps and Development teams to ensure environment stability.</li></ul><p><strong>Test Documentation &amp; Standards</strong></p><ul><li>Create and maintain: test plans, test cases, test scenarios, and regression suites</li><li>Define and improve QA processes and testing standards.</li><li>Ensure repeatable, auditable testing practices aligned with SDLC.</li></ul><p><strong>Application &amp; Technical Documentation</strong></p><ul><li>Document application components including: modules and features, application flows, APIs and integrations, data flows and dependencies, and background jobs and scheduled processes.</li><li>Maintain up-to-date documentation for: architecture overview, deployment flows, and environment configurations</li><li>Ensure documentation is structured, accessible, and version controlled.</li><li>Work closely with developers to capture technical knowledge accurately.</li></ul><p><strong>Knowledge Management &amp; Transition</strong></p><ul><li>Lead documentation activities during vendor transition and knowledge transfer.</li><li>Ensure critical system knowledge is captured and not retained by individuals.</li><li>Support onboarding of new team members using documented materials.</li><li>Actively reduce single-point-of-failure risks.</li></ul><p><strong>SDLC &amp; Process Compliance</strong></p><ul><li>Ensure QA activities are embedded in the SDLC.</li><li>Validate that acceptance criteria are met before release approval.</li><li>Support sprint planning by estimating QA effort.</li><li>Participate in retrospectives to improve quality processes.</li></ul><p><strong>Tools &amp; Automation (Progressive)</strong></p><ul><li>Support test automation initiatives where applicable.</li><li>Collaborate with DevOps on CI/CD quality gates.</li><li>Identify opportunities to improve testing efficiency and coverage.</li></ul><p><strong>Collaboration &amp; Communication</strong></p><ul><li>Work closely with development team lead, developers, and technical delivery lead, DevOps &amp; Infra teams.</li><li>Provide clear quality status and risk visibility.</li><li>Escalate quality risks early.</li></ul><p><strong>Job Relations:</strong></p><p>Reports to IT Manager. Works closely with Development, DevOps, Infra, and Product teams. Coordinates with business stakeholders during UAT.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in computer engineering, computer science, or a related field.</p><p>3-6 years of experience in QA or software testing, and documentation</p><p>Strong understanding of SDLC and testing methodologies.</p><p>Experience testing: Web applications, APIs, and SQL-based systems</p><p>Strong documentation and communication skills.</p><p>Detail-oriented with strong analytical skills.</p><p><strong>Competencies:</strong></p><ul><li>Experience with enterprise or multi-tenant systems.</li><li>Experience documenting legacy systems.</li><li>Exposure to ASP.NET Zero / abp.io.</li><li>Experience working with distributed teams.</li><li>Familiarity with basic test automation concepts.</li></ul><p><strong>Skills &amp; Languages:</strong></p><ul><li>Proficiency with Agile tools (e.g., Jira)</li><li>Understanding of software development life cycle and agile methodologies.</li><li>Good knowledge of partner/system integration principles (APIs, data exchange formats, etc.)</li><li>Fluent in English (required).</li><li>Arabic proficiency (preferred).</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Location: Amman, Jordan Job Description: The Quality Assurance and Documentation Engineer is responsible for ensuring application quality, stability, and knowledge continuity across all systems.<br> This role combines hands-on testing with structured technical documentation, ensuring that functional behavior, system architecture, integrations, and processes are fully understood, documented, and repeatable.<br> Responsibilities: Quality Assurance &amp; Testing Plan, design, and execute functional, regression, and smoke test cases for web, API, Windows client, and mobile applications.<br> Validate business requirements against implemented features and acceptance criteria.<br> Test multi-tenant scenarios, role-based access, and permission logic.<br> Validate integrations with external systems (e.<br>g., payment gateways).<br> Perform data validation testing on SQL Server to ensure data accuracy and integrity.<br> Identify, log, and track defects using Jira / Azure DevOps.<br> Verify bug fixes and prevent regressions.<br> Support User Acceptance Testing (UAT) and pre-production validation.<br> Release &amp; Environment Validation Validate deployment readiness for QA, UAT, and Production environments.<br> Perform post-deployment verification and smoke testing.<br> Support hotfix validation and emergency releases.<br> Coordinate with DevOps and Development teams to ensure environment stability.<br> Test Documentation &amp; Standards Create and maintain: test plans, test cases, test scenarios, and regression suites Define and improve QA processes and testing standards.<br> Ensure repeatable, auditable testing practices aligned with SDLC.<br> Application &amp; Technical Documentation Document application components including: modules and features, application flows, APIs and integrations, data flows and dependencies, and background jobs and scheduled processes.<br> Maintain up-to-date documentation for: architecture overview, deployment flows, and environment configurations Ensure documentation is structured, accessible, and version controlled.<br> Work closely with developers to capture technical knowledge accurately.<br> Knowledge Management &amp; Transition Lead documentation activities during vendor transition and knowledge transfer.<br> Ensure critical system knowledge is captured and not retained by individuals.<br> Support onboarding of new team members using documented materials.<br> Actively reduce single-point-of-failure risks.<br> SDLC &amp; Process Compliance Ensure QA activities are embedded in the SDLC.<br> Validate that acceptance criteria are met before release approval.<br> Support sprint planning by estimating QA effort.<br> Participate in retrospectives to improve quality processes.<br> Tools &amp; Automation (Progressive) Support test automation initiatives where applicable.<br> Collaborate with DevOps on CI/CD quality gates.<br> Identify opportunities to improve testing efficiency and coverage.<br> Collaboration &amp; Communication Work closely with development team lead, developers, and technical delivery lead, DevOps &amp; Infra teams.<br> Provide clear quality status and risk visibility.<br> Escalate quality risks early.<br> Job Relations: Reports to IT Manager.<br> Works closely with Development, DevOps, Infra, and Product teams.<br> Coordinates with business stakeholders during UAT.<br> Bachelor’s degree in computer engineering, computer science, or a related field.<br> 3–6 years of experience in QA or software testing, and documentation Strong understanding of SDLC and testing methodologies.<br> Experience testing: Web applications, APIs, and SQL-based systems Strong documentation and communication skills.<br> Detail-oriented with strong analytical skills.<br> Competencies: Experience with enterprise or multi-tenant systems.<br> Experience documenting legacy systems.<br> Exposure to ASP.<br>NET Zero / abp.<br>io. Experience working with distributed teams.<br> Familiarity with basic test automation concepts.<br> Skills &amp; Languages: Proficiency with Agile tools (e.<br>g., Jira) Understanding of software development life cycle and agile methodologies.<br> Good knowledge of partner/system integration principles (APIs, data exchange formats, etc.<br>) Fluent in English (required).<br> Arabic proficiency (preferred).<br></span> </div>

<p><h4>Description</h4> <p>Location: Amman, Jordan</p> <h4>Job description:</h4> <p>The Quality Assurance and Documentation Engineer is responsible for ensuring application quality, stability, and knowledge continuity across all systems. This role combines hands-on testing with structured technical documentation, ensuring that functional behavior, system architecture, integrations, and processes are fully understood, documented, and repeatable.</p> <h4>Responsibilities:</h4> <p><strong>Quality assurance & testing</strong><br> Plan, design, and execute functional, regression, and smoke test cases for web, API, Windows client, and mobile applications.<br> Validate business requirements against implemented features and acceptance criteria.<br> Test multi-tenant scenarios, role-based access, and permission logic.<br> Validate integrations with external systems (e.g., payment gateways).<br> Perform data validation testing on SQL Server to ensure data accuracy and integrity.<br> Identify, log, and track defects using Jira / Azure DevOps.<br> Verify bug fixes and prevent regressions.<br> Support User Acceptance Testing (UAT) and pre-production validation.</p> <p><strong>Release & environment validation</strong><br> Validate deployment readiness for QA, UAT, and Production environments.<br> Perform post-deployment verification and smoke testing.<br> Support hotfix validation and emergency releases.<br> Coordinate with DevOps and Development teams to ensure environment stability.</p> <p><strong>Test documentation & standards</strong><br> Create and maintain: test plans, test cases, test scenarios, and regression suites.<br> Define and improve QA processes and testing standards.<br> Ensure repeatable, auditable testing practices aligned with SDLC.</p> <p><strong>Application & technical documentation</strong><br> Document application components including: modules and features, application flows, APIs and integrations, data flows and dependencies, and background jobs and scheduled processes.<br> Maintain up-to-date documentation for: architecture overview, deployment flows, and environment configurations.<br> Ensure documentation is structured, accessible, and version controlled.<br> Work closely with developers to capture technical knowledge accurately.</p> <p><strong>Knowledge management & transition</strong><br> Lead documentation activities during vendor transition and knowledge transfer.<br> Ensure critical system knowledge is captured and not retained by individuals.<br> Support onboarding of new team members using documented materials.<br> Actively reduce single-point-of-failure risks.</p> <p><strong>SDLC & process compliance</strong><br> Ensure QA activities are embedded in the SDLC.<br> Validate that acceptance criteria are met before release approval.<br> Support sprint planning by estimating QA effort.<br> Participate in retrospectives to improve quality processes.</p> <p><strong>Tools & automation (progressive)</strong><br> Support test automation initiatives where applicable.<br> Collaborate with DevOps on CI/CD quality gates.<br> Identify opportunities to improve testing efficiency and coverage.</p> <p><strong>Collaboration & communication</strong><br> Work closely with development team lead, developers, and technical delivery lead, DevOps & Infra teams.<br> Provide clear quality status and risk visibility.<br> Escalate quality risks early.</p> <h4>Job relations:</h4> <p>Reports to IT Manager.<br> Works closely with Development, DevOps, Infra, and Product teams.<br> Coordinates with business stakeholders during UAT.</p> <h4>Requirements</h4> <p>Bachelor’s degree in computer engineering, computer science, or a related field.<br> 3–6 years of experience in QA or software testing, and documentation.<br> Strong understanding of SDLC and testing methodologies.<br> Experience testing: web applications, APIs, and SQL-based systems.<br> Strong documentation and communication skills.<br> Detail-oriented with strong analytical skills.</p> <h4>Competencies:</h4> <ul> <li>Experience with enterprise or multi-tenant systems.</li> <li>Experience documenting legacy systems.</li> <li>Exposure to ASP.NET Zero / abp.io.</li> <li>Experience working with distributed teams.</li> <li>Familiarity with basic test automation concepts.</li> </ul> <h4>Skills & languages:</h4> <ul> <li>Proficiency with Agile tools (e.g., Jira).</li> <li>Understanding of software development life cycle and agile methodologies.</li> <li>Good knowledge of partner/system integration principles (APIs, data exchange formats, etc.).</li> <li>Fluent in English (required).</li> <li>Arabic proficiency (preferred).</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Location: Amman, Jordan</p> <h4>Job description:</h4> <p>The Quality Assurance and Documentation Engineer is responsible for ensuring application quality, stability, and knowledge continuity across all systems. This role combines hands-on testing with structured technical documentation, ensuring that functional behavior, system architecture, integrations, and processes are fully understood, documented, and repeatable.</p> <h4>Responsibilities:</h4> <p><strong>Quality assurance & testing</strong><br> Plan, design, and execute functional, regression, and smoke test cases for web, API, Windows client, and mobile applications.<br> Validate business requirements against implemented features and acceptance criteria.<br> Test multi-tenant scenarios, role-based access, and permission logic.<br> Validate integrations with external systems (e.g., payment gateways).<br> Perform data validation testing on SQL Server to ensure data accuracy and integrity.<br> Identify, log, and track defects using Jira / Azure DevOps.<br> Verify bug fixes and prevent regressions.<br> Support User Acceptance Testing (UAT) and pre-production validation.</p> <p><strong>Release & environment validation</strong><br> Validate deployment readiness for QA, UAT, and Production environments.<br> Perform post-deployment verification and smoke testing.<br> Support hotfix validation and emergency releases.<br> Coordinate with DevOps and Development teams to ensure environment stability.</p> <p><strong>Test documentation & standards</strong><br> Create and maintain: test plans, test cases, test scenarios, and regression suites.<br> Define and improve QA processes and testing standards.<br> Ensure repeatable, auditable testing practices aligned with SDLC.</p> <p><strong>Application & technical documentation</strong><br> Document application components including: modules and features, application flows, APIs and integrations, data flows and dependencies, and background jobs and scheduled processes.<br> Maintain up-to-date documentation for: architecture overview, deployment flows, and environment configurations.<br> Ensure documentation is structured, accessible, and version controlled.<br> Work closely with developers to capture technical knowledge accurately.</p> <p><strong>Knowledge management & transition</strong><br> Lead documentation activities during vendor transition and knowledge transfer.<br> Ensure critical system knowledge is captured and not retained by individuals.<br> Support onboarding of new team members using documented materials.<br> Actively reduce single-point-of-failure risks.</p> <p><strong>SDLC & process compliance</strong><br> Ensure QA activities are embedded in the SDLC.<br> Validate that acceptance criteria are met before release approval.<br> Support sprint planning by estimating QA effort.<br> Participate in retrospectives to improve quality processes.</p> <p><strong>Tools & automation (progressive)</strong><br> Support test automation initiatives where applicable.<br> Collaborate with DevOps on CI/CD quality gates.<br> Identify opportunities to improve testing efficiency and coverage.</p> <p><strong>Collaboration & communication</strong><br> Work closely with development team lead, developers, and technical delivery lead, DevOps & Infra teams.<br> Provide clear quality status and risk visibility.<br> Escalate quality risks early.</p> <h4>Job relations:</h4> <p>Reports to IT Manager.<br> Works closely with Development, DevOps, Infra, and Product teams.<br> Coordinates with business stakeholders during UAT.</p> <h4>Requirements</h4> <p>Bachelor’s degree in computer engineering, computer science, or a related field.<br> 3–6 years of experience in QA or software testing, and documentation.<br> Strong understanding of SDLC and testing methodologies.<br> Experience testing: web applications, APIs, and SQL-based systems.<br> Strong documentation and communication skills.<br> Detail-oriented with strong analytical skills.</p> <h4>Competencies:</h4> <ul> <li>Experience with enterprise or multi-tenant systems.</li> <li>Experience documenting legacy systems.</li> <li>Exposure to ASP.NET Zero / abp.io.</li> <li>Experience working with distributed teams.</li> <li>Familiarity with basic test automation concepts.</li> </ul> <h4>Skills & languages:</h4> <ul> <li>Proficiency with Agile tools (e.g., Jira).</li> <li>Understanding of software development life cycle and agile methodologies.</li> <li>Good knowledge of partner/system integration principles (APIs, data exchange formats, etc.).</li> <li>Fluent in English (required).</li> <li>Arabic proficiency (preferred).</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Place: Amman, Jordan, with travels to Palestine, depending on access Starting date: September 1st 2026 Duration of contract: 12 months Humanity &amp; Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster.<br> The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.<br> Since its creation in 1982, HI has run development programmes in more than 60 countries and responded to numerous emergencies.<br> Today, we have a budget of approximately 255 million euros, with 4794 employees worldwide.<br> At Handicap International-Humanity &amp; Inclusion, we truly believe in the importance of inclusion and diversity within our organisation.<br> This is why we are engaged to a disability policy to encourage the inclusion and integration of people with disabilities.<br> Please indicate if you require any special accommodation, even at the first interview.<br> For more information about the organisation: www.<br>hi.org JOB CONTEXT: HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis.<br> This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office).<br> Palestine Coordination is split between Jerusalem and Amman, with a West Bank area office located in Ramallah and a Gaza area office in Middle-Area.<br> In Gaza, HI operates three offices: one in the middle area, one in the north, and one in the south.<br> The mission's operational strategy relies on 4 pillars: Health (Rehabilitation and P&amp;O), Armed Violence Reduction, Atlas Logistics, and Education.<br> Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA.<br> The total budget for 2025 is expected to range between 8 and 12 million EUR.<br> YOUR MISSION: Reporting to the Country Director (CD), as Operations Manager you ensure the effective implementation, quality, and coherence of HI’s Palestine programme.<br> You provide strategic and operational leadership, directly supervise Area Managers and the EOD (Explosive Ordnance Disposal) Chief of Operation (CoO), and coordinate closely with technical and support teams.<br> The role supports compliance with donor requirements, promotes harmonized tools and practices, and strengthens project management capacities.<br> You also contribute to strategic planning, risk mitigation, and the integration of cross-cutting priorities.<br> In this framework, your main responsibilities are: Responsibility 1: Operational Oversight and Strategy Implementation • Lead the planning, coordination, and implementation of field operations in close collaboration with Area Managers, ensuring alignment with the mission’s strategic and operational plans • Translate programmatic strategies, developed under the Technical Head of Program (THOP) guidance, into feasible, timely, and efficient operational workplans • Contribute to the contextualization of the country strategy, ensuring that field-level realities and operational risks are appropriately considered • Regularly assess operational risks and constraints and develop mitigation measures accordingly Responsibility 2: Supervision and Support to Area Managers and EOD Chief of Operations • Directly supervise Area Managers and EOD Chief of Operations, providing guidance, troubleshooting, and strategic oversight to ensure consistent, high-quality field operations.<br> • Promote strong field leadership, staff well-being, accountability, and cross-area learning • Ensure standardization of practices across field bases, while allowing for contextual adaptation where necessary Responsibility 3: Operational Coordination and Cross-Functional Integration • Serve as the primary link between field teams and support services (logistics, finance, HR, security), ensuring integrated planning and problem-solving • Convene and lead monthly coordination meetings with Project Managers (PMs), Area Managers, and support departments to review progress and address bottlenecks Responsibility 4: Project Delivery and Compliance • Closely with Area Managers and EOD Chief of Operations, monitor implementation of all field-based projects to ensure activities are delivered on time, within scope and budget, and in compliance with donor and internal regulations • Ensure that project implementation plans (work plans, procurement plans, distribution schedules, etc.<br>) are realistic and regularly updated • Follow up on Situation Reports and other key reporting tools from Area Managers Responsibility 5: Monitoring Tools and Standardization • In collaboration with the THoP and MEAL Manager, promote the use of harmonized planning and monitoring tools across operational bases • Ensure tools such as workplans, procurement plans, and indicator trackers are in use, well-understood by field staff, and regularly reviewed Responsibility 6: Contribution to Project Design and Feasibility • Provide operational inputs during project proposal development, including logistical feasibility, access considerations, and timelines • Support the THoP in ensuring proposed interventions are realistically grounded in field capacities and constraints Responsibility 7: Capacity Building and Leadership Development • Identify capacity-building needs of Project Managers and Area Managers on operational aspects of project management (planning, logistics, budget follow-up, compliance) • Provide mentoring, coaching, and training as needed to strengthen field leadership and delivery capacity CHARACTERISTICS OF THE POSITION: • Amman : Security is stable in Amman and in most parts of Jordan • Gaza Strip: In the current crisis, the entire population is at risk due to frequent airstrikes and ground offensives despite the ceasefire.<br> HI has not been able to deploy international team members since January 2026 due to registration issues and access constraints.<br> Due to the current difficulties in obtaining an authorization to enter Gaza, it is possible that the selected candidate will have to carry out all their mission from Amman.<br> This situation is beyond our control and beyond the responsibility of our organization.<br> • West Bank: The situation remains volatile and unpredictable, with frequent clashes between Israeli forces and Palestinians, particularly during military raids in refugee camps and urban areas.<br> Movement restrictions, checkpoints, and closures continue to impact civilian life and humanitarian access.<br> HI is not able to deploy international team members in the West Bank due to registration issues and access constraints.<br> At HI, the conditions offered are up to your commitment and adapted to the context of your mission.<br> https://hi.<br>org/en/join-the-team 12 months International contract starting from September 1st 2026; The international contract provides social cover adapted to your situation: Unemployment insurance benefits for EU nationals; Pension scheme; Medical coverage with 50% of employee contribution; Repatriation insurance paid by HI; Salary from 2869 € gross/month upon experience; Perdiem: according to the mission site : 640€ / month when in Jordan, paid in the field.<br> 887€/month when in Palestine.<br> Hardship: according to the mission site : 0€ in Jordan; or 500 € net/month while in Gaza.<br> Paid leaves: 25 days per year; R&amp;R: 1 day per month if the staff is based in Jordan.<br> The terms and conditions include a rate specific to deployments in Gaza.<br> Position can be open to couples or families: Support travel costs (air ticket &amp; visa) for accompanying dependent and health/ repatriation insurance if the dependent has no income; open to families: Family package: a child allowance of 100€ per month, per child (from the second child) paid in the field; Contribution to school registration fees for children over 3 years; Family-wide health coverage; Payment for travel costs (air ticket &amp; visa) and transport of your personal effects; Housing: Individual taken in charge by HI; If you are resident in the country: local package.<br> You have 5 years of experience in humanitarian emergency responses, and at least 3 years of experience as Area Manager and/or Operations Manager, You show good coaching and management skills, especially in remote management.<br> You master the project cycle management, as well as emergency donors, You have a good ability to manage stress and a strong ability to support and advise your team, Proficiency in spoken Arabic is a strong asset.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: State or Regional Massage License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: State or Regional Massage License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>Org. Setting and Reporting UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. Supervisor: The incumbent of this post reports to the Donor Engagement Officer (Digital Fundraising), P3. Responsibilities Acts as the primary focal point for donors, overseeing and managing all oncoming inquiries related to donations, UNRWA s work, and donor account management, ensuring timely and professional responses that uphold high standards of service and engagement. Supports donors in managing updates to their contributions, including cancellations, upgrades, payment modifications, ensuring positive and seamless donor experience. . Maintains and regularly updates donor records in the CRM system, ensuring completeness, accuracy, and adherence to confidentiality, data protection, and quality assurance standards. Manages communications related to donors by preparing professional acknowledgment messages, thank-you letters, stewardship updates, and other tailored materials throughout the journey. Collaborates closely with the Digital Fundraising and Donor Retention teams to review, analyze and validate donor-facing messaging, ensuring clarity, accuracy, strategically aligned, and effectively engages donors. Designs and optimizes donor care systems and tools, implements in system workflow, data management, and reporting, while monitoring systems performance and user utilization. Overseas and analyses donor feedback to identify gaps for continuous improvement. Supports donor feedback mechanisms, including designing donor surveys, analyzing data to assess satisfaction levels, and preparing comprehensive reports and recommendations that inform decision-making. Supports fundraising campaigns during peak periods by handling increased donor inquiries, personalizing donor communications, and ensuring smooth donor journeys. Performs other duties as may be assigned by the supervisor.</p><p><strong>Desired Candidate Profile</strong></p><h2>Education</h2><p>A university degree from an accredited educational institution in communications, Business Administration, Marketing, International Relations, or other relevant fields.</p><h2>Job - Specific Qualification</h2><p>Not available.</p><h2>Work Experience</h2><p>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. You are required to have at least four years of relevant work experience at the national and/or international level in donor relations, customer service, communications, or other relevant programmes. You are required to have a university degree from an accredited educational institution in communications, Business Administration, Marketing, International Relations, or other relevant fields. You are required to have excellent command of spoken and written English; Arabic is a plus. Are you currently residing in Duty Station. It is required that you specify your current location.</p>

<p>The goals of the Software Implementation Specialist are to provide product recommendations and configurations, ensure proactive communication to clients and internal staff, and manage enhancement requirements and escalations and the capability to understand simple to complex business requirements. The ultimate goal is to be able to configure our solution(s) to address those client needs. The Software Implementation Specialist drives projects to completion by anticipating the needs of the clients and ensuring the alignment of the internal and external teams focused on the implementation. We are expanding a world class Professional Services organization that already has a proven track record of working with companies globally. This position is an individual contributor role within our Professional Services Organization and reports to the PS Manager.</p><p>Roles and Responsibilities:</p><p>The Professional Services team works with customers from day one ensuring the products and solutions implemented are fit for purpose and meet the requirements of the project and organization. The ideal candidate will be someone with a "consultative" background interfacing with clients on a daily basis and able to be hands-on technically with our solution(s).</p><ul><li>Work directly with customers to define requirements and deploy solutions.</li><li>Deliver business analysis and solutions engineering work closely with our customer champions to understand in detail the use cases and business processes and define and implement the solutions in Blue.</li><li>Able to manage multiple projects concurrently</li><li>Able to act as project manager on behalf of clients, to help them remain within the scope of their projects, maintain timelines and meet deadlines.</li><li>Work as a member of a project team (internal and client).</li><li>The technical tasks may include importing data, custom reporting, developing document reports, and user acceptance testing.</li><li>Ensure long-term adoption for customers, support organizational change and generate business value in a short timeline</li><li>Provide remote and at times onsite consulting</li><li>Prepare technical objectives - identify and describe key goals and provide the work processes to achieve these goals</li><li>Serve as the software expert and product specialist, aiming to solve customer business challenges</li><li>Act as liaison with the development team to document new requirements and follow up to ensure the work meets the requirements</li><li>Identify additional product/services opportunities in customer organization.</li></ul><p>If you answer yes to the following, you d be a great fit for this position</p><ul><li>A quick learner who can easily assimilate new technologies and skills</li><li>Ability to deliver formal and informal training to clients</li><li>Ability to translate customer needs into requirements</li><li>Works well in team based environment</li><li>Excellent verbal and written communication skills</li><li>Excellent time management and organizational skills</li><li>Creative, self-motivated, with good interpersonal skills</li><li>Ability to work independently</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Computer Engineering, Computer Science, MIS or other related field diploma</li><li>Requires solid functional and technical knowledge of enterprise software applications</li><li>Experience working with relational databases (i.e. SQL)</li><li>Experience working with integration solutions, and software API's</li><li>Willingness to travel (if needed)</li></ul><p>Nice to Have</p><ul><li>Project management and requirements analysis experience</li><li>Pre-sales / sales-engineering experience a plus</li><li>Training experience a plus</li><li>Experience working with Enterprise accounts</li><li>Proficiency in French and knowledge of other languages (ex: Spanish)</li></ul><p>Apply by sending us your resume and cover letter.</p><p>Other Requirements</p><ul><li>Only apply if you are a Amman (or surroundings) resident that is interested in being part of a vibrant and highly engaged at-the-office culture.</li></ul>

<p>The Software Engineer designs, develops, and maintains software solutions that power Wiley Science Solutions' online products, digital platforms, and scientific information services. This role contributes to the delivery of scalable web applications, SaaS offerings, APIs, and cloud-based platforms that serve researchers, scientists, and enterprise customers worldwide. Working within an Agile, cross-functional environment, the Software Engineer collaborates with Product Managers, Architects, UX Designers, QA Engineers, DevOps Engineers, and fellow developers to build reliable, secure, and user-centric solutions. This role is responsible for delivering high-quality software while continuously improving product capabilities, performance, scalability, and customer experience.</p><p>How You Will Make an Impact</p><strong>Software Development &amp; Delivery</strong><ul><li>Develop new features and enhancements for Wiley Science Solutions' online products, including customer-facing web applications, SaaS platforms, and scientific information services.</li><li>Design, build, and maintain modern, scalable, and secure software solutions using industry-standard frameworks, cloud technologies, and engineering best practices.</li><li>Deliver high-quality code that supports business objectives and creates meaningful value for customers.</li></ul><strong>Technical Implementation</strong><ul><li>Build and maintain full-stack applications and backend services using object-oriented design principles, software design patterns, and modern programming languages.</li><li>Develop and integrate RESTful APIs, microservices, cloud-native services, and data platforms that support scalable and resilient digital products.</li><li>Contribute to modernization initiatives by improving existing architectures, optimizing performance, and reducing technical debt.</li></ul><strong>Quality, Reliability &amp; Engineering Excellence</strong><ul><li>Follow engineering best practices including automated testing, peer code reviews, continuous integration, and secure software development standards.</li><li>Support application reliability, scalability, security, and maintainability through robust testing, monitoring, and troubleshooting practices.</li><li>Participate in root cause analysis and resolution of production issues to ensure a stable customer experience.</li></ul><strong>Cross-Functional Collaboration</strong><ul><li>Partner closely with Product Managers, UX Designers, Architects, QA Engineers, DevOps Engineers, and other stakeholders to deliver business value.</li><li>Participate in technical discussions, solution design sessions, and implementation planning activities.</li><li>Work effectively within distributed global teams, balancing independent ownership with collaborative delivery.</li></ul><strong>Agile Participation &amp; Continuous Improvement</strong><ul><li>Actively contribute to Agile ceremonies including sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives.</li><li>Provide accurate estimates and communicate risks, dependencies, and technical challenges proactively.</li><li>Support initiatives that improve team effectiveness, engineering excellence, and delivery predictability.</li></ul><strong>Innovation &amp; Growth</strong><ul><li>Continuously expand technical expertise and stay current with emerging technologies, cloud platforms, AI-enabled capabilities, and modern software development practices.</li><li>Apply software architecture and system design principles to solve complex technical challenges.</li><li>Contribute ideas that improve products, platforms, customer experiences, and engineering efficiency.</li></ul><strong>Customer &amp; Business Impact</strong><ul><li>Develop software solutions that enable researchers, scientists, and enterprise customers to efficiently access, analyze, and manage scientific information.</li><li>Help advance Wiley Science Solutions' strategic objectives by improving product usability, scalability, performance, and customer value.</li><li>Foster strong communication and collaboration across engineering and product teams to support business success.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field, or equivalent practical experience.</li><li>Experience developing, testing, and maintaining modern software applications.</li><li>Strong understanding of object-oriented programming principles and software design patterns.</li><li>Experience building web applications, backend services, APIs, or distributed systems.</li><li>Knowledge of software development best practices including code reviews, automated testing, and CI/CD processes.</li><li>Experience working within Agile software development environments.</li><li>Strong analytical and problem-solving skills with the ability to troubleshoot technical issues.</li><li>Effective written and verbal communication skills.</li><li>Demonstrated ability to collaborate within cross-functional and distributed teams.</li><li>Experience with modern web technologies including React, Next.js, TypeScript, JavaScript, HTML, and CSS.</li><li>Experience with backend development technologies such as Java, Spring Boot, REST APIs, and Microservices.</li><li>Experience with cloud platforms and services, including AWS.</li><li>Experience with containers and orchestration technologies such as Docker and Kubernetes.</li><li>Knowledge of CI/CD pipelines and DevOps practices.</li><li>Experience working with relational and NoSQL databases.</li><li>Familiarity with cloud-native application development and scalable SaaS platforms.</li><li>Interest in AI-enabled technologies and modern software engineering innovations.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>Successfully design, develop, implement, and maintain enterprise Business Intelligence and AI solutions that improve data accessibility, reporting, analytics, and decision-making across UNRWA. Deliver high-quality data warehouse models, ETL/ELT solutions, Power BI dashboards, AI-enabled analytics, and technical documentation while ensuring data quality, adherence to enterprise architecture standards, and knowledge transfer to relevant technical teams.<br> Work Location<br>HQA and open for remote consultancy in the UNRWA fields of operation<br> Expected duration<br>12 months<br> Duties and Responsibilities<br>The Consultant will be responsible for providing senior technical expertise in Business Intelligence, Data Analytics, Data Warehousing, and Artificial Intelligence solutions. The Consultant will work closely with the Enterprise Architecture &amp; Business Intelligence (EBI) team to deliver enterprise reporting and analytics capabilities. Specific outputs/tasks include, but are not limited to: • Analyze business requirements and translate them into technical BI and AI solutions. • Design and develop dimensional data warehouse models and analytical/semantic models. • Design and develop OLAP cubes and support database objects. • Develop, maintain, and optimize ETL/ELT processes and data integration solutions. • Design, develop, deploy, and maintain Power BI reports, dashboards, KPI scorecards, and AI-powered dashboards. • Support implementation and adoption of Microsoft Copilot and other AI capabilities within BI solutions. • Ensure data quality, consistency, completeness, and accuracy through profiling, validation, cleansing, and monitoring activities. • Provide technical advice and recommendations related to BI, Power BI, analytics, AI, and data architecture. • Coordinate with the Enterprise Architecture &amp; Business Intelligence team on technical design, architecture, deployment, and production support. • Provide technical guidance and knowledge transfer to BI developers and relevant technical staff. • Prepare and maintain technical documentation including solution designs, specifications, operational procedures, and user manuals. • Perform other related duties as required.<br> Qualifications/special skills<br>Bachelor's Degree in Computer Science, Information Technology, Data Science, Artificial Intelligence, Software Engineering, or another related discipline. Minimum seven (6) years of relevant professional experience. Nature of required experience: Professional experience in Business Intelligence, Data Analytics, Data Engineering, Data Warehousing, Software Development, or related fields, including experience with Power BI, SQL Server, ETL/ELT development, dimensional modelling, AI-powered analytics, and Microsoft BI technologies. • Extensive experience with Microsoft Power BI. • Extensive experience with SQL Server, SQL development, and database scripting. • Strong experience in Data Warehouse design and dimensional modelling. • Strong experience in ETL/ELT development and data integration. • Strong experience writing DAX and SQL. • Experience with Microsoft SSIS and SSAS. • Experience implementing AI-powered analytics, Microsoft Copilot, or Generative AI solutions. • Experience translating business requirements into analytical solutions. • Experience preparing technical documentation. • Experience with Microsoft Azure and/or Microsoft Fabric is desirable<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman with possibility for remote consultancy in the fields of UNRWA operations. • The consultancy is for local candidates. • The selected candidate will receive a monthly remuneration that is amounting to JOD 1,190.44 or equivalent in USD for every fully completed month. • The duration of the Contract is for 12 months, and the possibility of extension is subject to the availability of funds and continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role works under the overall supervision of the head, Digital Impact Strategy and Data Officer and in coordination with EBI team.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>Upon completion of this assignment, the consultant will have delivered a comprehensive independent final evaluation of the project, including an inception report, draft and final evaluation reports, and a presentation of key findings. The evaluation will provide UN-Habitat, the Adaptation Fund Board, and national partners in Jordan and Lebanon with evidence-based conclusions, lessons learned, and strategic recommendations to inform future climate resilience and water management programming.<br> Work Location<br>Home based<br> Expected duration<br>4 months (part time)<br> Duties and Responsibilities<br>UN-Habitat is the United Nations agency for human settlements. It is mandated by the UN General Assembly to promote socially and environmentally sustainable communities, towns and cities with the goal of providing adequate shelter for all. It supports Member States in the development of sustainable cities and human settlements through its normative and operational work at global, regional, national and local levels. By working at all levels and with relevant stakeholders and partners, UN-Habitat contributes to linking policy development and capacity-building activities with a view to promoting cohesive and mutually reinforcing social, economic and environmental policies and programs in human settlements in conformity with international practices and covenants. UN-Habitat also leads and coordinates the monitoring of and reporting on global progress on the implementation of the New Urban Agenda and Sustainable Development Goal (SDG) 11 of making cities and human settlements inclusive, safer, resilient and sustainable. Other global agreements support UN-Habitat’s work including the Paris Agreement on Climate Change. The Conference of the Parties (COP) of the UN Framework Convention on Climate Change (UNFCCC) established and launched the Adaptation Fund (AF) in 2007. The fund is to finance concrete adoption projects and programmes in developing countries that are particularly vulnerable to adverse effects of climate change. The fund’s projects and activities aim at building national and local adaptation capacities while reaching and engaging with the most vulnerable groups. Background: The project “Increasing the Resilience of Displaced Persons and Host Communities to Climate Change-Related Water Challenges in Jordan and Lebanon”, funded by the Adaptation Fund with a budget of USD 13,973,509, is led by the United Nations Human Settlements Programme (UN-Habitat) in partnership with ESCWA and UNICEF. As well as national governmental and municipal stakeholders, in addition to several implementing partners in Jordan and Lebanon; United Nations International Children’s Emergency Fund (UNICEF), Jordan Hashemite Fund for Human Development (JOHUD), Jordan Hashemite Fund for Badia Development (HFDJB) (BADIA), Permaculture Research Institute (PRI), Yarmouk Water Company (YWC), LDK and Royal Scientific Society (RSS), Management of Resources &amp; Environmental Solutions (MORES) and United Nations Economic and Social Commission for Western Asia (ESCWA). The project addresses the compounded impacts of climate change and the Syrian refugees’ displacement crisis, focusing on water scarcity, urban resilience, and sustainable development. It promotes innovative water harvesting, wastewater reuse, and municipal planning to strengthen climate resilience among vulnerable communities. The project was launched in October 2021 and ends in October 2026. 1. Objectives and Expected Accomplishments (outcomes) of the project The overall objective of the project is to increase the resilience of both displaced persons and host communities in Jordan and Lebanon to climate change-related water challenges, particularly challenges associated with water scarcity, climate-induced pressures, and population growth in vulnerable areas. The project aims to achieve this objective through four expected accomplishments: A. Strengthened municipal and institutional capacities to assess, plan, and manage climate-related water risks through the development of climate-responsive territorial planning documents, including urban master plans and associated action or investment plans, in order to support municipal governments to manage urban risks and vulnerabilities in the context of climate change, especially water scarcity challenges, and urban (population) growth, including pressures associated with displacement. B. Increased community awareness, ownership, and capacities to operate, maintain, and replicate sustainable water harvesting, supply, and reuse systems, aimed at strengthening the resilience of citizens (DPs and host communities) through improved awareness, and practical capacities to respond to climate change impacts on water resources. C. Expanded access to efficient and climate-resilient water supply systems through innovative and replicable non-conventional water harvesting, greywater treatment, and wastewater reuse techniques, aimed at enhancing the adaptive capacity of the water sector by expanding unconventional water harvesting, and climate-resilient water supply and irrigation options appropriate to the local context. D. Enhanced knowledge management, learning, and replication to document and share lessons learned and support the development of regional approaches for managing urban climate and water risks, including the development of regional urban risks and vulnerabilities management model in the context of climate change and urban (population) growth. *Detailed expected outcomes, outputs, indicators, and targets for each component are presented in the project’s Results Framework and will be provided to the evaluation team as part of the evaluation documentation package. 2. Project Scope and Geographic Focus The project is implemented in Jordan and Lebanon, targeting municipalities and communities that are highly vulnerable to climate change-related water challenges. In Jordan, the project focuses on the municipalities of Mafraq and Irbid, where increasing temperatures, recurrent droughts, declining groundwater availability, and rapid population growth, including large numbers of displaced persons are placing severe pressure on water systems and municipal services. In Lebanon, the project targets the Zahle District, including the municipalities of Zahleh–Maalaka and Taanayel Zahleh Municipality, where water scarcity, untreated wastewater, and high concentrations of displaced populations have intensified the vulnerability of communities and water-dependent livelihoods. Across both countries, climate change impacts have contributed to; reduced availability of safe and reliable water resources, increased pressure on municipal water supply and wastewater systems, and heightened vulnerability of water-dependent households and services. The project operates at two interconnected scales: 1. Municipal scale: strengthening planning capacities through climate-responsive territorial planning, vulnerability assessments, and urban master plans that integrate climate change, water scarcity, gender, and population pressures. 2. Community scale: improving access to alternative and climate-resilient water resources through rainwater harvesting, greywater treatment and reuse systems, wastewater treatment improvements, and community-level awareness and capacity building. 3. Project implementation arrangement The project is implemented by UN-Habitat as the Implementing Entity. Execution is carried out through national and international partners in both countries: • Lebanon: UNICEF - Lebanon, MORES • Jordan: UNICEF - Jordan, JOHUD, Badia, YWC, PRI, LDK/RSS • UN-ESCWA – Lebanon, Component 4 across both countries. Implementation is conducted in coordination with key national authorities: Jordan: Ministry of Environment (MOE) (Designated Authority), Ministry of Planning and International Cooperation (MOPIC), Ministry of Water and Irrigation (MOWI), Ministry of Local Administration (MOLA), MOA and the municipalities of Irbid and Mafraq. Lebanon: MOEnv (Designated Authority), Ministry of Agriculture (MOA), Ministry of Energy and Water (MOEW), Bekaa Water Establishment (BWE), and the Zahleh–Maalaka and Taanayel Zahleh Municipality, including municipalities of Zahle. A regional and national Project Steering Committee (RSC) structure provides guidance, oversight, and coordination among government stakeholders, executing partners, and UN agencies. Reporting Line: The consultant will report to the Head of Programme in coordination with Regional Project Coordinator. Duties and responsibilities: The evaluation objective is to assess, as systematically and objectively as possible the relevance, efficiency, effectiveness, sustainability, impact outlook and coherence of the project. Findings from the evaluation will inform UN-Habitat, the Ministries of Environment in Jordan and Lebanon (National Designated Authorities), and the Adaptation Fund Board on what worked well, what did not, and why. 1. The specific objectives of the evaluation are: • To assess the performance of the project in terms of achievement of the results at objective level, expected accomplishment (outcome) and output levels. • Assess the relevance, efficiency, effectiveness, sustainability, impact outlook, and coherence of the project in addressing climate change-related water challenges and improving the resilience of targeted communities. • Assess project management arrangements, including execution modalities, partnerships, coordination mechanisms, institutional roles, and the adequacy and use of resources, and how these factors influenced project performance. • Ensure alignment with Adaptation Fund Evaluation Policy and Guidance, including assessment of compliance with Adaptation Fund Environmental and Social Policy and Gender Policy. • To identify lessons learned and make strategic, programmatic and management recommendations on what further needs to be done to effectively promote and increase climate resilience of communities in Jordan and Lebanon. 2. Scope of the evaluation The evaluation will cover the entire life cycle of the project, from November 2021 to end of June 2026, including planning, inception, implementation, monitoring, reporting, and adaptive management processes. In line with the Adaptation Fund Evaluation Policy, the evaluation will assess: • Achievement of outputs and expected accomplishments (outcomes), and progress toward the overall objective • The processes that influenced performance, including readiness, stakeholder engagement, institutional roles, ownership, and operational coordination • Financial management, execution arrangements, and oversight/backstopping by UN-Habitat and partners • The effectiveness of monitoring, evaluation, and reporting systems • Compliance with and integration of the Adaptation Fund Environmental and Social Policy and Gender Policy, including gender equality, equity, social inclusion, human rights, and protection of vulnerable groups • Key constraints, risks, opportunities, and factors affecting sustainability and future upscaling The evaluation will consider performance at both municipal level (planning, governance, institutional capacity) and community level (non-conventional water systems, awareness and capacity-building), reflecting the project’s dual-scale implementation approach. A comprehensive evaluation report must be developed and submitted. Presentation of the evaluation process and findings must be developed and presented by the evaluation consultant to UN-Habitat and all stakeholders and partners. 3. Evaluation Questions: Apart from evaluating performance of the project focusing on achievements in terms of outputs, outcomes and objective, the evaluation will seek to answer evaluation questions, which are organized around the evaluation criteria of relevance, effectiveness, efficiency, impact outlook, sustainability, coherence as well as assess the integration of cross-cutting issues. 1) Relevance: To what extent were the project objectives and design relevant to the needs of beneficiaries, the Adaptation Fund, UN-Habitat, executing entities, and national and local priorities in Jordan and Lebanon? • To what extent was the project relevant to requirements/needs of the beneficiaries? • To what extent was the implementation strategy responsive to donor requirements, national strategies, and UN-Habitat and executing entities’ strategies? • To what extent were the project’s intended outputs and outcome consistent with national and local policies and priorities? • To what extent were key stakeholders and target groups (including gender considerations and vulnerable groups such as displaced persons, women, youth, and low-income households) appropriately identified? • To what extent was the project aligned with Adaptation Fund strategic priorities? 2) Effectiveness: To what extent did the project enhance climate resilience in targeted municipalities and communities in Jordan and Lebanon? • What products, services, and systems were delivered, and to what extent did they strengthen local capacity to plan, manage, and adapt to climate-related water challenges? • To what extent did local ownership influence the effectiveness of the project? • Was the monitoring and evaluation system adequate for tracking progress toward outputs and outcomes, and how was M&amp;E information used to adapt implementation? • To what extent did assumptions and risk assessments hold true, and how effectively did the project respond to changes or external factors? 3) Efficiency: How well were resources used? • To what extent did resources, management arrangements, and execution structures support efficient project implementation? • To what extent did UN-Habitat and executing partners have adequate capacity to implement the project? • To what extent were institutional arrangements adequate and free from administrative, financial, or managerial bottlenecks? • To what extent did the project demonstrate value for money, and how effective were the adaptive management measures taken during implementation? • To what extent did activities and outputs contribute to achieving the expected accomplishments and objective? • To what extent was monitoring and reporting transparent and satisfactory to key stakeholders? 4) Impact: What difference has the project made? • To what extent has the project generated observable changes in the target communities and institutions? • Did the project produce any unintended or unexpected effects (positive or negative), and how might these influence long-term impact? • To what extent did the project contribute to reducing climate vulnerability and enhancing adaptive capacity of displaced persons and host communities? 5) Sustainability and Scalability: To what extent are project benefits likely to continue after Adaptation Fund financing ends? • To what extent was capacity developed in order to ensure sustainability of the efforts and benefits? Is there sufficient awareness in support of the projects’ objectives? • To what extent did the project engage the participation of key stakeholders in design, implementation, monitoring, and reporting to see that it is in their interest that the project benefits continue? • To what extent was the project aligned with national/local development priorities? What is the likelihood of financial and economic resources being available once the Adaptation Fund funding ends? • Are systems for accountability, O&amp;M, and technical know-how in place? • To what extent did the project foster innovative partnerships with local institutions and authorities and other development partners? • Are there any environmental risks that may jeopardize sustainability of project achievements? • To what extent are arrangements in place to ensure continued compliance with environmental and social safeguards and gender commitments? • To what extent can the project’s approach, model, or key interventions be replicated or scaled up in other locations or contexts? • To what extent are the project’s methods, tools, systems, or partnerships institutionalized or documented in a way that supports future scaling? • To what extent are the project results likely to remain environmentally sustainable over time, including under changing climate and resource conditions? • To what extent are the beneficiaries and other similar users willing to pay for treated wastewater reuse in irrigation? • To what extent are the beneficiaries and other similar users willing to pay for the installation, maintenance and use of rooftop rainwater harvesting and greywater treatment systems? 6) Coherence: To what extent did other projects, support or complement the project? • Was the project coherent and implemented in synergy with other Adaptation Fund-supported activities or climate adaptation initiatives? • To what extent was the project coherent or complementary with other UN or donor-funded projects and national programmes? 7) Adaptive Management: To what extent was the project responsive to changing context and implementation conditions, and how effectively were evidence and lessons used to inform decisions during implementation? • To what extent was monitoring and learning evidence used to adapt implementation decisions (e.g., workplans, targeting, technical approaches, partnerships, timelines) and document the results of those adaptations? • To what extent did the project identify, document, and act on lessons learned and innovative practices/tools to improve implementation and outcomes? 8) Equity: To what extent were the benefits of the project shared fairly between groups and geographies, in line with the Adaptation Fund’s Environmental and Social Policy and Gender Policy? • To what extent were vulnerable and marginalized groups (including displaced persons, women, youth, persons with disabilities, and low-income households) meaningfully engaged across project design, implementation, monitoring, and follow-up? The evaluator may refine or expand on the evaluation questions, as necessary, in order to carry out the objectives of the evaluation. 4. Approach and Methodology: 4.1 Approach The evaluation will be conducted in a systematic, impartial, and evidence-based manner in accordance with the United Nations Evaluation Group (UNEG) Norms and Standards and in line with the Adaptation Fund Evaluation Policy. The evaluator will propose a detailed approach and methodology in the inception report; however, the evaluation is expected to adopt a results-based approach grounded in the project’s Theory of Change (ToC), assessing the extent to which project activities and outputs contributed to the expected accomplishments (outcomes) and overall objective in Jordan and Lebanon. The ToC, building on the project’s logical framework, will serve as the central analytical tool for examining causality and the project’s performance. The evaluation should also apply participatory and utilization-focused approaches to promote meaningful engagement of key stakeholders and facilitate the practical use of the evaluation results. Emphasis will be placed on assessing project delivery, achievement of outputs and outcomes, lessons learned, critical gaps, and actionable recommendations. All findings and conclusions must be supported by verifiable and triangulated evidence. The main emphasis should be placed on project delivery, achievement of results; lessons learned, critical gaps; and recommendations. Findings in the evaluation should be evidence-based. 4.2 Evaluation Methodology A variety of methodologies will be applied to collect data to answer the evaluation questions. By triangulating available data sources, the evaluation will seek to establish strong evidence base and maximize the credibility of its analysis. Where relevant, applicable and feasible, the data will be disaggregated by gender, age, and beneficiary group (e.g, host communities, displaced per<br> </div>

<p><h4>Description</h4> <p><strong>Place:</strong> Amman - Jordan<br> <strong>Starting date:</strong> August 20th 2026<br> <strong>Duration of contract:</strong> 6 months<br> <strong>Closing date for applications:</strong> 26th July 2026</p> <p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p> <p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.</p> <p>Please indicate if you require any special accommodation, even at the first interview.</p> <h4>Job context</h4> <p>HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis. This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office).</p> <p>The mission's operational strategy relies on four pillars: Health (Rehabilitation and P&O), Armed Violence Reduction, Atlas Logistics, and Inclusive Education. Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA.</p> <p>Women, men, girls and boys with disabilities in the West Bank and Gaza Strip have been disproportionately impacted by the recurrent escalations and unprecedented humanitarian crisis. People with disabilities face significant needs and complex barriers to accessing humanitarian services and assistance across sectors of intervention.</p> <h4>Your mission</h4> <p>MHPSS is a core component of HI’s intervention in Palestine. MHPSS is systematically integrated into HI’s health activities, including rehabilitation and P&O, as well as into its education interventions. In this context, the MHPSS Specialist plays a key role in ensuring the technical quality, coherence, and coordination of MHPSS activities across the programme.</p> <p>As activities continue to expand in the West Bank, the position will also support the harmonization of approaches, tools, and processes between Gaza and the West Bank, ensuring consistency in programme implementation.</p> <p>Finally, with the programme expected to transition to the regional office in the coming months, the MHPSS Specialist will contribute to preparing and supporting this transition, ensuring continuity of technical leadership and knowledge transfer.</p> <p>Under the management of the Technical Head of Program (THoP), the MHPSS Specialist in Palestine (based in Amman, Jordan) continues the support and technical leadership for the MHPSS sector. The MHPSS Specialist will ensure continuity and training and technically support MHPSS teams, while ensuring the quality, consistency, and integration of MHPSS across interventions and multidisciplinary health and education programmes. The position will also support the harmonization of approaches between Gaza and the West Bank and contribute to preparing the programme's transition to the regional structure.</p> <p>The MHPSS Specialist will have strong interactions with internally: Area Manager, Project Managers, Technical Officers, Officers, Specialists, MEAL department, Operations Manager, Grants Manager; and externally: partners, local authorities, health structures, health NGOs.</p> <p>The MHPSS Specialist will report to the THoP, will have technical management from the MHPSS Global Specialist, and will have the functional management of the MHPSS teams in Gaza and West Bank.</p> <h4>Requirements</h4> <p><strong>Your profile:</strong></p> <ul> <li>At least 5 years of overall professional experience in the field of MHPSS including a minimum of 3 years experience in emergency response in conflict-affected countries.</li> <li>You hold a master degree in psychology, preferably in clinical psychology, or a related field is required.</li> <li>Training in evidence-based therapeutic approaches for trauma, stress, and mental health issues in emergency contexts.</li> <li>Comprehensive knowledge of the IASC Mental Health and Psychosocial Support in Emergency Settings guidelines and associated documents.</li> <li>Experience in conducting multi-sectorial assessments is required.</li> <li>Strong interpersonal and intercultural skills required.</li> <li>Fluency in oral and written English is compulsory.</li> <li>Arabic skills are a strong asset.</li> </ul> <h4>Benefits</h4> <p>The position is open at both international and national levels. If you are Jordanian, you will benefit from a national contract with the local package.</p> <p><strong>International contract:</strong></p> <p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p> <ul> <li>6 months international contract starting from August 20, 2026 based in Jordan;</li> <li>The international contract provides social cover adapted to your situation:</li> <li>Unemployment insurance benefits for EU nationals;</li> <li>Pension scheme;</li> <li>Medical coverage with 50% of employee contribution;</li> <li>Repatriation insurance paid by HI;</li> <li>Salary from 2757 € gross/month upon experience;</li> <li>Per diem: 640 € net/month - paid in the field;</li> <li>Hardship: no hardship allowance for Jordan;</li> <li>Paid leaves: 25 days per year;</li> <li>R&R: 11 days per year;</li> <li>Position: Unaccompanied;</li> <li>Housing: Collective taken in charge by HI.</li> </ul></p><p></p>

<p><h4>Description</h4> <p><strong>Place:</strong> Amman - Jordan<br> <strong>Starting date:</strong> August 20th 2026<br> <strong>Duration of contract:</strong> 6 months<br> <strong>Closing date for applications:</strong> 26th July 2026</p> <p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p> <p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.</p> <p>Please indicate if you require any special accommodation, even at the first interview.</p> <h4>Job context</h4> <p>HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis. This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office).</p> <p>The mission's operational strategy relies on four pillars: Health (Rehabilitation and P&O), Armed Violence Reduction, Atlas Logistics, and Inclusive Education. Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA.</p> <p>Women, men, girls and boys with disabilities in the West Bank and Gaza Strip have been disproportionately impacted by the recurrent escalations and unprecedented humanitarian crisis. People with disabilities face significant needs and complex barriers to accessing humanitarian services and assistance across sectors of intervention.</p> <h4>Your mission</h4> <p>MHPSS is a core component of HI’s intervention in Palestine. MHPSS is systematically integrated into HI’s health activities, including rehabilitation and P&O, as well as into its education interventions. In this context, the MHPSS Specialist plays a key role in ensuring the technical quality, coherence, and coordination of MHPSS activities across the programme.</p> <p>As activities continue to expand in the West Bank, the position will also support the harmonization of approaches, tools, and processes between Gaza and the West Bank, ensuring consistency in programme implementation.</p> <p>Finally, with the programme expected to transition to the regional office in the coming months, the MHPSS Specialist will contribute to preparing and supporting this transition, ensuring continuity of technical leadership and knowledge transfer.</p> <p>Under the management of the Technical Head of Program (THoP), the MHPSS Specialist in Palestine (based in Amman, Jordan) continues the support and technical leadership for the MHPSS sector. The MHPSS Specialist will ensure continuity and training and technically support MHPSS teams, while ensuring the quality, consistency, and integration of MHPSS across interventions and multidisciplinary health and education programmes. The position will also support the harmonization of approaches between Gaza and the West Bank and contribute to preparing the programme's transition to the regional structure.</p> <p>The MHPSS Specialist will have strong interactions with internally: Area Manager, Project Managers, Technical Officers, Officers, Specialists, MEAL department, Operations Manager, Grants Manager; and externally: partners, local authorities, health structures, health NGOs.</p> <p>The MHPSS Specialist will report to the THoP, will have technical management from the MHPSS Global Specialist, and will have the functional management of the MHPSS teams in Gaza and West Bank.</p> <h4>Requirements</h4> <p><strong>Your profile:</strong></p> <ul> <li>At least 5 years of overall professional experience in the field of MHPSS including a minimum of 3 years experience in emergency response in conflict-affected countries.</li> <li>You hold a master degree in psychology, preferably in clinical psychology, or a related field is required.</li> <li>Training in evidence-based therapeutic approaches for trauma, stress, and mental health issues in emergency contexts.</li> <li>Comprehensive knowledge of the IASC Mental Health and Psychosocial Support in Emergency Settings guidelines and associated documents.</li> <li>Experience in conducting multi-sectorial assessments is required.</li> <li>Strong interpersonal and intercultural skills required.</li> <li>Fluency in oral and written English is compulsory.</li> <li>Arabic skills are a strong asset.</li> </ul> <h4>Benefits</h4> <p>The position is open at both international and national levels. If you are Jordanian, you will benefit from a national contract with the local package.</p> <p><strong>International contract:</strong></p> <p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p> <ul> <li>6 months international contract starting from August 20, 2026 based in Jordan;</li> <li>The international contract provides social cover adapted to your situation:</li> <li>Unemployment insurance benefits for EU nationals;</li> <li>Pension scheme;</li> <li>Medical coverage with 50% of employee contribution;</li> <li>Repatriation insurance paid by HI;</li> <li>Salary from 2757 € gross/month upon experience;</li> <li>Per diem: 640 € net/month - paid in the field;</li> <li>Hardship: no hardship allowance for Jordan;</li> <li>Paid leaves: 25 days per year;</li> <li>R&R: 11 days per year;</li> <li>Position: Unaccompanied;</li> <li>Housing: Collective taken in charge by HI.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Work Location<br>UNRWA HQ Amman<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>1. Background The Central Support Services Division (CSSD) provides operational and administrative support to UNRWA's programmes, including travel and visa administration services. The Travel and Visa Unit facilitates the processing, management, and record keeping of official travel documentation for UNRWA personnel, ensuring compliance with Agency policies and host government requirements. To strengthen document management and improve the accessibility of travel records, the Travel and Visa Unit is seeking an Intern/Volunteer to support the scanning, organization, and archiving of travel-related documentation. 2. Objective of the Internship The internship offers students or recent graduates an opportunity to gain practical experience in administrative support, records management, and document control within an international organization. The selected intern will assist the Travel and Visa Unit in organizing, digitizing, and maintaining travel documentation, contributing to efficient records management and improved administrative processes. 3. Duties and Responsibilities Under the direct supervision of the Senior Travel and Visa Assistant and head of Admin Services Section, the Intern/Volunteer will: •Support the digital transformation and records management initiatives of the Travel and Visa Unit by organizing, validating, and maintaining electronic information in accordance with established information management standards. • Assist in reviewing operational data and system entries to enhance data quality, reporting accuracy, and management information for decision-making. • Contribute to the development, documentation, and continuous improvement of business processes, Standard Operating Procedures (SOPs), workflows, and operational guidelines. • Support business process automation initiatives by assisting with process mapping, requirements gathering, testing, and documentation of digital solutions. • Provide analytical and coordination support for operational projects, including preparing meeting documentation, recording key decisions, monitoring action points, and supporting implementation activities. • Assist in maintaining operational dashboards, tracking tools, and performance indicators to support effective service delivery and reporting. •Conduct research and benchmarking on administrative best practices, digitalization, and process optimization to support continuous improvement initiatives. • Handle official information with the highest level of professionalism, confidentiality, and integrity. • Perform other projects and operational support assignments related to administrative service improvement as assigned by the supervisor 4. Supervision and Performance Evaluation The Intern/Volunteer will work with Head of Administrative Services Section under the direct supervision of the Senior Travel and Visa Assistant or Travel and Visa Associate, who will provide orientation, guidance, and regular feedback throughout the internship. Performance evaluations will be conducted midway through and at the end of the internship to support learning and professional development._<br> Qualifications/special skills<br>5. Required Qualifications: Education: Applicants must meet one of the following criteria: • Be currently enrolled in a graduate (bachelor’s or equivalent) programme in economics, business administration, logistics, supply chain management, international trade, admin management, international relations, law, political science, computer science, literature and editing, languages or a related field Experience: • Applicants to the UNRWA Internship Program are not required to have professional work experience. However, a field of study that is closely related to the type of internship that you are applying for is required • No prior work experience is required • Previous coursework, internships, or project work related to facilities management, logistics, or property administration is desirable • Fluency in English - written and spoken is required • Writing skills<br> Languages<br>Excellent written and spoken English and Arabic are required<br> Additional Information<br>Competencies: • Analytical thinking and problem-solving • Excellent communication and interpersonal skills • High proficiency in Microsoft Office tools (Word, Excel, PowerPoint) • Attention to detail and ability to manage multiple tasks • Demonstrated organizational and coordination abilities 6. Duration and Working Conditions This is a full-time internship for 6 months, based in Amman 7. Intern Benefits • Opportunity to contribute to impactful initiatives at UNRWA • Certificate of volunteering and/or professional reference letter upon completion • Inclusion of work in a professional portfolio • Collaboration with a diverse, mission-oriented team 8. Additional Information • This is an unpaid internship. Interns are responsible for all associated costs, including travel, visas, accommodation, and insurance • Interns must provide proof of valid medical and accident insurance prior to commencing the internship • The internship does not carry any expectation of employment with UNRWA • Interns are considered complementary personnel with non-staff status<br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Place: Amman - Jordan Starting date: August 20th 2026 Duration of contract: 6 months Closing date for applications: 26th July 2026 Humanity &amp; Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster.<br> The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.<br> At Handicap International-Humanity &amp; Inclusion, we truly believe in the importance of inclusion and diversity within our organisation.<br> This is why we are engaged to a disability policy to encourage the inclusion and integration of people with disabilities.<br> Please indicate if you require any special accommodation, even at the first interview.<br> For more information about the organisation : https://hinside.<br>hi.org/intranet/jcms/a_16704/fr/accueil JOB CONTEXT: HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis.<br> This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office).<br> The mission's operational strategy relies on 4 pillars: Health (Rehabilitation and P&amp;O), Armed Violence Reduction, Atlas Logistics, and Inclusive Education.<br> Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA.<br> Women, men, girls and boys with disabilities in the West Bank and Gaza Strip have been disproportionately impacted by the recurrent escalations and unprecedented humanitarian crisis.<br> People with disabilities face significant needs and complex barriers to accessing humanitarian services and assistance across sectors of intervention.<br> YOUR MISSION MHPSS is a core component of HI’s intervention in Palestine.<br> MHPSS is systematically integrated into HI’s health activities, including rehabilitation and P&amp;O, as well as into its education interventions.<br> In this context, the MHPSS Specialist plays a key role in ensuring the technical quality, coherence, and coordination of MHPSS activities across the programme.<br> As activities continue to expand in the WB, the position will also support the harmonization of approaches, tools, and processes between Gaza and the WB, ensuring consistency in programme implementation.<br> Finally, with the programme expected to transition to the regional office in the coming months, the MHPSS Specialist will contribute to preparing and supporting this transition, ensuring continuity of technical leadership and knowledge transfer.<br> Under the management of the Technical Head of Program (THoP) the MHPSS Specialist in Palestine (based in Amman, Jordan) continues the support and technical leadership for the MHPSS sector.<br> The MHPSS Specialist will ensure continuity and training and technically support MHPSS teams, while ensuring the quality, consistency, and integration of MHPSS across interventions and multidisciplinary health and education programmes.<br> The position will also support the harmonization of approaches between Gaza and the West Bank and contribute to preparing the programme's transition to the regional structure.<br> The MHPSS Specialist will have strong interactions with Internally: Area Manager, Project Managers, Technical officers, Officers, Specialists, MEAL department, Operations Manager, Grants Manager and externally: partners, local authorities, health structures, health NGOs.<br> The MHPSS Specialist will report to the THoP, will have a technical management from the MHPSS Global Specialist and will have the functionnal management of the MHPSS teams in Gaza and West Bank.<br> The position is open at both international and national levels.<br> If you are Jordanian, you will benefit from a national contract with the local package.<br> International contract: At HI, the conditions offered are up to your commitment and adapted to the context of your mission: 6 months International contract starting from August 20, 2026 based in Jordan; The international contract provides social cover adapted to your situation: Unemployment insurance benefits for EU nationals; Pension scheme; Medical coverage with 50% of employee contribution; Repatriation insurance paid by HI; Salary from 2757€ gross/month upon experience; Per diem: 640€ net/month - paid in the field; Hardship: No hardhsip allowance for Jordan Paid leaves: 25 days per year; R&amp;R: 11 days/year Position: Unaccompanied Housing: Collective taken in charge by HI; YOUR PROFILE: At least least 5 years of overall professional experience in the field of MHPSS including a minimum of 3 years experience in emergency response in conflict affected countries.<br> You hold a Master degree in psychology, preferably in clinical psychology, or a related field is required.<br> Training in evidence-based therapeutic approaches for trauma, stress, and mental health issues in emergency contexts.<br> Comprehensive knowledge of the IASC Mental Health and Psychosocial Support in Emergency Settings guidelines and associated documents.<br> Experience in conducting multi-sectorial assessments is required Strong interpersonal and intercultural skills required; Fluency in oral and written English is compulsory; Arabic skills are a strong asset;</span> </div>