ASP.NET Developers Jobs in Jordan
399 Jobs Found
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<li>Prepare and process third-party invoices, credit notes, and debit notes in the accounting system.</li>
<li>Reconcile accounts and records with third-party customers.</li>
<li>Prepare and send customer statements of account.</li>
<li>Follow up with customers on outstanding payments and collections.</li>
<li>Coordinate with the Commercial team to resolve collection-related issues.</li>
<li>Prepare and monitor the monthly aging report for accounts receivable.</li>
<li>Verify the accuracy of invoices, accounting documents, and financial records.</li>
<li>Process intercompany invoices, credit notes, debit notes, and recharge invoices.</li>
<li>Reconcile intercompany customer and supplier accounts.</li>
<li>Maintain accurate records of payments, invoices, and financial transactions.</li>
<li>Support month-end closing activities and account reconciliations.</li>
<li>Prepare required documentation and schedules for internal and external audits.</li>
<li>Support cash and credit-card collection reconciliations and investigate discrepancies when required.</li>
<li>Ensure compliance with relevant accounting policies, processes, and standard operating procedures.</li>
<li>Escalate complex reconciliation or collection issues to the appropriate stakeholders in a timely manner.</li>
<h4>What you’ll need to succeed</h4>
<li>Good knowledge of accounts receivable (AR) practices, procedures, billing requirements, and transactions.</li>
<li>Knowledge of accounting methods, processes, and financial reporting.</li>
<li>Ability to process payments, credits, debits, adjustments, and different types of AR transactions.</li>
<li>Good understanding of generally accepted accounting principles (GAAP).</li>
<li>Strong data gathering and reporting capabilities.</li>
<li>Ability to maintain accurate financial and accounting records.</li>
<li>Good communication and stakeholder-management skills.</li>
<li>Strong attention to detail and accuracy.</li>
<li>Ability to collaborate effectively with internal and external stakeholders.</li>
<li>Results-oriented with the ability to manage deadlines and adapt to changing requirements.</li>
<li>Understanding of data governance and proper handling of financial information.</li>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities, and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<ul>
<li>Handle customer interactions across all channels, including voice, email, WhatsApp, live chat, and social media.</li>
<li>Deliver timely, accurate, and personalized responses aligned with luxury service standards and brand tone of voice.</li>
<li>Provide a seamless omnichannel experience, ensuring continuity across customer touchpoints.</li>
<li>Manage and document all customer interactions in Salesforce Service Cloud, with strong focus on First Contact Resolution (FCR).</li>
<li>Maintain a professional, empathetic, and solution-oriented approach in all customer engagements.</li>
<li>Deliver personalized, high-quality service that reflects the values, image, and standards of Chalhoub Group’s luxury Maisons.</li>
<li>Proactively identify and act on sales and assisted-selling opportunities during customer interactions.</li>
<li>Support revenue-generating initiatives such as pay-by-link, product recommendations, and cross-sell opportunities.</li>
<li>Escalate complex or sensitive cases appropriately while maintaining customer confidence and satisfaction.</li>
<li>Consistently meet and exceed defined KPIs, including:
<ul>
<li>Quality and customer satisfaction</li>
<li>Productivity and adherence</li>
<li>Sales contribution</li>
<li>Service level targets</li>
</ul>
</li>
<li>Adhere strictly to internal processes, compliance requirements, and luxury communication guidelines.</li>
<li>Contribute to continuous improvement by flagging customer pain points and process gaps.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Strong written and verbal communication aligned with luxury service standards.</li>
<li>Commercial and sales-oriented mindset.</li>
<li>High emotional intelligence and strong customer empathy.</li>
<li>Excellent problem-solving and ownership mentality.</li>
<li>Strong multitasking and prioritization skills.</li>
<li>Ability to perform effectively in a fast-paced, KPI-driven environment.</li>
<li>Digital fluency and openness to AI-enabled tools and automation.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>VirtuStaff is seeking an experienced and hands-on Regional Sales Manager to join its Jordan-based pre-launch team and build the company’s commercial operations ahead of its GCC launch. The role will lead a cross-country sales structure consisting of inside-sales officers in Egypt and a Business Development & Partnerships Manager in the UAE. The successful candidate will establish the sales process, manage incoming digital leads, develop the team, maintain CRM and pipeline discipline, oversee forecasts, support strategic opportunities and ensure that sales convert into paying clients, active remote-agent seats and retained recurring revenue. This position will work directly with the Founders and collaborate closely with Marketing, HR, Operations and Technology.</p><p>Key Responsibilities</p><ul><li>Build and manage VirtuStaff’s launch-stage sales process and commercial plan.</li><li>Lead, coach and evaluate the Egypt Sales Officers and UAE Business Development & Partnerships Manager.</li><li>Manage the distribution and follow-up of high-volume UAE digital leads.</li><li>Establish lead-response standards, qualification rules, sales scripts and follow-up procedures.</li><li>Conduct daily sales briefings, weekly pipeline reviews and regular call coaching.</li><li>Maintain accurate CRM records, pipeline stages, forecasts and source attribution.</li><li>Monitor conversion from lead through meeting, proposal, payment, client activation and active seats.</li><li>Support strategic, high-value and multi-seat corporate opportunities.</li><li>Oversee affiliate and corporate-partnership performance in coordination with the UAE team.</li><li>Protect approved pricing, payment terms and service scope.</li><li>Coordinate with HR and Operations to ensure that sales commitments match candidate availability and delivery capacity.</li><li>Monitor client handover, early satisfaction, retention and account-expansion opportunities.</li><li>Provide management with clear weekly and monthly commercial reports.</li></ul><p><br></p><p>The position is responsible for one unified commercial system covering high-volume inside sales, UAE partnerships and selected strategic accounts. Success is measured through collected revenue, net seat growth and client retention</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>four to seven years of B2B sales experience, including at least two years managing salespeople.</li><li>Experience in SaaS, HR technology, outsourcing, recruitment, BPO, managed services or recurring professional services is strongly preferred.</li><li>Proven experience managing a measurable sales funnel, targets, pipeline and forecast.</li><li>Experience leading inside-sales teams and coordinating remote or cross-country employees.</li><li>Strong CRM, reporting and sales-data discipline.</li><li>Strong coaching, call-review and performance-management ability.</li><li>Experience with GCC or UAE clients and business decision-makers.</li><li>Understanding of recurring revenue, client activation, retention, churn and account expansion.</li><li>Experience managing affiliate, referral or corporate-partnership channels is an advantage.</li><li>Strong qualification, negotiation and commercial judgment.</li><li>Professional Arabic and English communication.</li><li>Ability to work full-time from the VirtuStaff office in Jordan.</li><li>Comfortable working in a fast-moving pre-launch environment with direct Founder involvement.</li></ul><p><br></p><p>These requirements reflect the experience level stated in the original manual, including 4–7 years in B2B sales, people-management experience, GCC exposure and strong CRM and forecasting capabilities.</p></div>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<ul>
<li>Build and maintain supplier/retailer relationships in order to build a strong working relationship</li>
<li>Cascade targets to sales team leads</li>
<li>Handle and respond to existing products queries from clients quickly, effectively and accurately</li>
<li>Provide customers with the appropriate selection, sampling of products in response to their inquiries and provide quotations accordingly</li>
<li>Anticipate the clients’ needs and provide appropriate solutions to meet these needs</li>
<li>Facilitate prospecting of new clients to identify and develop new accounts</li>
<li>Introduce the company’s profile and communicate the selection of products available</li>
<li>Support in increasing the sales and following up on orders, stock and deliveries</li>
<li>Oversee collection of receivables in timely fashion</li>
<li>Provide market feedback to the commercial team regarding movement of goods / brands</li>
<li>Coordinate with the marketing team on the budget requirements and limits</li>
<li>Coordinate with sales team to ensure quality and accuracy of merchandising</li>
<li>Keep abreast of the market conditions and trends in the field pertinent to brands / products</li>
<li>Support the team with new product launch strategy and information</li>
<li>Liaise with rewards and people partner to design updated commission schemes</li>
<li>Participate in relevant projects and community activities as and when needed</li>
<li>Develop and motivate team members to ensure transfer of know-how and continuous positive work environment</li>
<li>Assign individual objectives for employee performance management purposes, manage performance, empower team, and provide formal and informal feedback in order to support professional development and maximize performance</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Minimum 8 years of relevant experience within the realm of luxury fashion brands</li>
<li>Proficiency in English with fluency in Arabic</li>
<li>Strong leadership capabilities</li>
<li>An intuitive ability to anticipate and address customer needs</li>
<li>Proactive monitoring of industry trends and competition to uphold optimal customer satisfaction levels</li>
<li>Willingness to adapt work methods for enhanced performance</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<p><b>INSPIRE | EXHILARATE | DELIGHT</b></p><p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. Every step at Chalhoub Group is taken to build a future where luxury dreams become reality bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse the Group s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets. Sustainability is at the core of the Group s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p><p>What you'll be doing</p><p>Handle customer interactions across all channels, including Voice, Email, WhatsApp, Live Chat, and Social Media .</p><p>Deliver timely, accurate, and personalized responses aligned with luxury service standards and brand tone of voice.</p><p>Provide a seamless omnichannel experience , ensuring continuity across customer touchpoints.</p><p>Manage and document all customer interactions in Salesforce Service Cloud , with strong focus on First Contact Resolution (FCR) .</p><p>Maintain a professional, empathetic, and solution-oriented approach in all customer engagements.</p><p>Deliver personalized, high-quality service that reflects the values, image, and standards of Chalhoub Group s luxury Maisons.</p><p>Proactively identify and act on sales and assisted-selling opportunities during customer interactions.</p><p>Support revenue-generating initiatives such as Pay-by-Link, product recommendations, and cross-sell opportunities .</p><p>Escalate complex or sensitive cases appropriately while maintaining customer confidence and satisfaction.</p><p>Consistently meet and exceed defined KPIs, including:</p><ul><li>Quality and customer satisfaction</li><li>Productivity and adherence</li><li>Sales contribution</li><li>Service level targets</li></ul><p>Adhere strictly to internal processes, compliance requirements, and luxury communication guidelines.</p><p>Contribute to continuous improvement by flagging customer pain points and process gaps.</p><p>What you ll need to succeed</p><p>Strong written and verbal communication aligned with luxury service standards .</p><p>Commercial and sales-oriented mindset .</p><p>High emotional intelligence and strong customer empathy.</p><p>Excellent problem-solving and ownership mentality.</p><p>Strong multitasking and prioritization skills.</p><p>Ability to perform effectively in a fast-paced, KPI-driven environment .</p><p>Digital fluency and openness to AI-enabled tools and automation .</p><p>What we can offer you</p><p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p><p>Using GenAI in Your Application Process</p><p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p><p>We Invite All Applicants to Apply</p><p>It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p><p><strong>Desired Candidate Profile</strong></p><p>Strong written and verbal communication aligned with luxury service standards .</p><p>Commercial and sales-oriented mindset .</p><p>High emotional intelligence and strong customer empathy.</p><p>Excellent problem-solving and ownership mentality.</p><p>Strong multitasking and prioritization skills.</p><p>Ability to perform effectively in a fast-paced, KPI-driven environment .</p><p>Digital fluency and openness to AI-enabled tools and automation .</p>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<ul>
<li>Handle customer interactions across all channels, including voice, email, WhatsApp, live chat, and social media.</li>
<li>Deliver timely, accurate, and personalized responses aligned with luxury service standards and brand tone of voice.</li>
<li>Provide a seamless omnichannel experience, ensuring continuity across customer touchpoints.</li>
<li>Manage and document all customer interactions in Salesforce Service Cloud, with strong focus on First Contact Resolution (FCR).</li>
<li>Maintain a professional, empathetic, and solution-oriented approach in all customer engagements.</li>
<li>Deliver personalized, high-quality service that reflects the values, image, and standards of Chalhoub Group’s luxury Maisons.</li>
<li>Proactively identify and act on sales and assisted-selling opportunities during customer interactions.</li>
<li>Support revenue-generating initiatives such as Pay-by-Link, product recommendations, and cross-sell opportunities.</li>
<li>Escalate complex or sensitive cases appropriately while maintaining customer confidence and satisfaction.</li>
<li>Consistently meet and exceed defined KPIs, including:
<ul>
<li>Quality and customer satisfaction</li>
<li>Productivity and adherence</li>
<li>Sales contribution</li>
<li>Service level targets</li>
</ul>
</li>
<li>Adhere strictly to internal processes, compliance requirements, and luxury communication guidelines.</li>
<li>Contribute to continuous improvement by flagging customer pain points and process gaps.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Previous experience in customer care or contact center environments.</li>
<li>Experience in luxury retail, fashion, beauty, or e-commerce is highly preferred.</li>
<li>Proven experience managing end-to-end customer journeys (orders, delivery, returns, refunds).</li>
<li>Hands-on experience handling customers across multiple digital and voice channels.</li>
<li>Salesforce Service Cloud (case management).</li>
<li>Genesys (telephony and omnichannel platform).</li>
<li>Sprinklr (social media engagement and case handling).</li>
</ul>
<h4>Core capabilities</h4>
<ul>
<li>Strong written and verbal communication aligned with luxury service standards.</li>
<li>Commercial and sales-oriented mindset.</li>
<li>High emotional intelligence and strong customer empathy.</li>
<li>Excellent problem-solving and ownership mentality.</li>
<li>Strong multitasking and prioritization skills.</li>
<li>Ability to perform effectively in a fast-paced, KPI-driven environment.</li>
<li>Digital fluency and openness to AI-enabled tools and automation.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<p><b>At EY, we re all in to shape your future with confidence.</b></p><p>We ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.</p><p>Join EY and help to build a better working world.</p><p>The opportunity</p><p>As part of our business sustainability team, you will support EY s sustainability agenda by helping embed environmental, social and governance priorities into how we operate as a firm. This role will work with internal stakeholders across service lines, functions and geographies to coordinate sustainability initiatives, support reporting activities and drive practical actions that contribute to EY s ambition to build a better, more sustainable working world.</p><p>Your key responsibilities</p><p>You will help plan, coordinate and track sustainability initiatives across the MENA region, working closely with internal teams to gather data, monitor progress, prepare updates and support stakeholder engagement. The role requires a practical, detail-oriented professional who can translate sustainability priorities into clear actions, reliable reporting and meaningful business impact that help achieve our net zero goals.</p><p>Skills and attributes for success</p><p>Strong interest in sustainability, ESG, corporate responsibility and responsible business practices.</p><p>Ability to coordinate across teams, manage multiple priorities and follow through on actions with accuracy and discipline.</p><p>Comfort working with data, preparing concise updates and turning information into clear messages for stakeholders.</p><p>Strong written and verbal communication skills, with the ability to build positive working relationships.</p><p>A proactive, collaborative mindset and the confidence to raise ideas, identify risks and suggest practical improvements.</p><p>To qualify for the role</p><p>A Bachelor s degree or equivalent experience relevant to sustainability, such as environmental studies, environmental engineering or other relevant degrees.</p><p>Experience supporting sustainability, corporate responsibility or ESG through operations, reporting or programme coordination activities.</p><p>Strong project coordination skills, including planning, tracking actions, managing deadlines and following up with stakeholders.</p><p>Good analytical skills and proficiency in Microsoft Office tools, especially Excel and PowerPoint.</p><p>Fluent written and spoken English and Arabic.</p><p>Ideally, you ll also have</p><p>Familiarity with sustainability reporting frameworks and ESG data collection frameworks in a MENA context.</p><p>Experience working in a professional services environment or large organisations.</p><p>What we look for</p><p>We are looking for someone who is purpose-driven, organised and comfortable working across teams to make sustainability practical and measurable. You will bring curiosity, ownership and a continuous-improvement mindset, helping EY turn ambition into action through disciplined execution and inclusive collaboration.</p><p>What we offer you</p><p>At EY, we ll develop you with future-focused skills and equip you with world-class experiences. We ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.</p><p>Are you ready to shape your future with confidence? Apply today.</p><p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p><p>EY | Building a better working world</p><p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p><p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p><p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Skills and attributes for success</strong></p><p>Strong interest in sustainability, ESG, corporate responsibility and responsible business practices.</p><p>Ability to coordinate across teams, manage multiple priorities and follow through on actions with accuracy and discipline.</p><p>Comfort working with data, preparing concise updates and turning information into clear messages for stakeholders.</p><p>Strong written and verbal communication skills, with the ability to build positive working relationships.</p><p>A proactive, collaborative mindset and the confidence to raise ideas, identify risks and suggest practical improvements.</p><p><strong>To qualify for the role</strong></p><p>A Bachelor s degree or equivalent experience relevant to sustainability, such as environmental studies, environmental engineering or other relevant degrees.</p><p>Experience supporting sustainability, corporate responsibility or ESG through operations, reporting or programme coordination activities.</p><p>Strong project coordination skills, including planning, tracking actions, managing deadlines and following up with stakeholders.</p><p>Good analytical skills and proficiency in Microsoft Office tools, especially Excel and PowerPoint.</p><p>Fluent written and spoken English and Arabic.</p><p><strong>Ideally, you ll also have</strong></p><p>Familiarity with sustainability reporting frameworks and ESG data collection frameworks in a MENA context.</p><p>Experience working in a professional services environment or large organisations.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>Purpose & Overall Relevance for the Organization:</span></strong></p><br> <p><span>Establish and manage the Sportswear apparel operations in Asia, ensuring strategic alignment and implementation across functions according to the overall Business Unit and Brand direction. Focus on SMUs and Rapid Creation to align with customer behavior and market trends. Leverage factory proximity to optimize processes. Collaborate on technical aspects, materials, and speed to market, driving efficiency and margins. Manage projects and cross-functional interactions with Design, Marketing, Sourcing, T1 & T2 ensuring strategic alignment and effective implementation.</span></p><br> <p><strong><span>Key Responsibilities: </span></strong></p><br> <ul>
<li><span>Change agent /management: Be an integral part of a team that will establish the end-to-end process for this new operating model, emphasizing strong partnerships and collaboration with suppliers. Pilot the approach in the first season, ensuring seamless integration and optimization of processes to enhance speed, efficiency, and product value.</span></li>
<li><span>Facilitate and coordinate large groups/meetings, whether from HQ or with sourcing/T1/T2 partners. Ensure effective communication, agenda setting, and follow-up actions. Drive alignment on project goals, timelines, and deliverables. Address and resolve any issues or roadblocks. Foster collaboration and maintain strong relationships across all stakeholders to achieve strategic objectives.</span></li>
</ul>
<ul>
<li><span>Drive the product process to deliver against the brief, materials and design innovation, meeting gross margin/profitability objectives</span></li>
<li><span>Manage tools, range plans and create product overviews during development processes and communicate changes to all involved partners, forecast consolidation and analyses</span></li>
<li><span>Maintain all related product systems for designated area of the collection</span></li>
<li><span>Seek continual improvement in processes with a goal to drive leading product process with speed and efficiency.</span></li>
<li><span>Work cross functionally with key partners in sourcing/development/manufacturing to realize the vision of the products and category </span></li>
<li><span>Analyze and report category performance and research competitive landscape</span></li>
<li><span>Ensure all product milestones are achieved in a fast paced creation process.</span></li>
<li><span>Present the range internally and to cross functional partners such as the factory group</span></li>
</ul> <p><strong><span>Key Relation Ships:</span></strong></p><br>
<ul>
<li><span>Global Strategic Hub</span></li>
<li><span>Design</span></li>
<li><span>Sourcing</span></li>
<li><span>Factory Groups</span></li>
<li><span>T2 Suppliers</span></li>
<li><span>Subsidiaries</span></li>
<li><span>Materials</span></li>
<li><span>Costing</span></li>
<li><span>Operations</span></li>
<li><span>Go-To-Market</span></li>
</ul>
<p><strong><span>Knowledge Skills and Abilities:</span></strong></p><br> <ul>
<li><span>Strong business acumen in channel distribution, net sales, margin, profit and inventory</span></li>
<li><span>Broad apparel product knowledge across </span><strong><span>Apparel, Pattern, Apparel construction, Material and Trims</span></strong><span> experience in development, working knowledge of product marketing, costing, materials and how to work best with T1 and T2 suppliers </span></li>
<li><span>Comprehensive knowledge of </span><strong><span>product life cycle</span></strong><span> from design sketch phase to ex-factory</span></li>
<li><span>Ability to work with and influence all levels of the organization as well as aligning external partners with APP strategy</span></li>
<li><span>Thrive in a fast paced product creation environment</span></li>
<li><span>Strong analytical & numerical skills with the ability to negotiate</span></li>
<li><span>Effective presentation skills (both creating and presenting)</span></li>
<li><span>Skill in MS Office applications (Outlook, Excel, PowerPoint, Word)</span></li>
<li><span>Fluent in English (verbal and written)</span></li>
<li><span>Ability to travel</span><span> internationally for T1&T2 supplier visits and internal meetings and presentations</span></li>
</ul> <p><strong><span>Requisite Education and Experience / Minimum Qualifications: </span></strong></p><br> <ul>
<li><span>University degree, preferably in marketing/business</span></li>
<li><span>Minimum 5 years related experience in marketing;</span></li>
<li><span>Experience in apparel development, creation and sourcing advantageous</span></li>
<li><span>International marketplace experience and understanding</span></li>
</ul>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Zeal Group is an award-winning FinTech organisation offering a variety of products. Established in 2017, we have rapidly expanded to a team of over 700 employees globally. Traze is a subsidiary brand of Zeal Group. Our headquarters are in London and have offices spanning Europe, Asia, North and South Africa, the Middle East, South America and Cyprus is the home of our Technology Hub. We are a product and people focused company who are passionate about growth, innovative technology, and collaboration.</p><p><strong>Role Overview</strong></p><p>We are looking for a commercially driven Sales Team Lead / Sales Manager to lead business growth across key Jordan and MENA markets. This role will be responsible for driving net deposit growth, client acquisition, team performance, and partner-led expansion across the Forex/CFD business. The successful candidate will lead frontline sales execution, coach and manage sales staff, and build strong relationships with retail clients, IBs, affiliates, and strategic partners. The role requires a hands-on leader who understands conversion, retention, trading-client behavior, and local market dynamics in the region.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and manage the sales team to achieve monthly, quarterly, and annual funded account, volume, and revenue targets.</li><li>Drive new client acquisition through direct sales, referrals, IB networks, and affiliate partnerships.</li><li>Build and execute country-level sales plans for Jordan, and UAE in line with wider MENA growth objectives.</li><li>Coach, train, and monitor team members to improve lead conversion, follow-up quality, and client relationship management.</li><li>Track daily sales activity, team productivity, deposit performance, and pipeline quality through CRM reporting.</li><li>Develop strong relationships with high-value prospects, active traders, partners, and business introducers.</li><li>Work closely with marketing, retention, dealing, and customer support teams to improve the full client journey from lead to funded trader.</li><li>Ensure all sales activity follows internal compliance standards, approved scripts, and applicable local market requirements.</li><li>Identify hiring needs, support onboarding, and help build a high-performance sales culture across the region.</li><li>Provide regular market feedback on competitor activity, client objections, product demand, and growth opportunities.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>7+ years of sales or business development experience in Forex, CFD, financial services, brokerage, or online trading.</li><li>At least 2 years of experience leading, coaching, or supervising a sales team.</li><li>Strong understanding of retail trading products, client onboarding funnels, deposit behavior, and sales conversion metrics.</li><li>Experience managing direct sales and partner/IB channels.</li><li>Proven ability to achieve acquisition and revenue targets in competitive markets.</li><li>Strong stakeholder management and reporting skills.</li><li>Arabic language ability is strongly preferred; English is required.</li><li>Experience in the Jordan/MENA market is strongly preferred.</li></ul><p><strong>Preferred Profile</strong></p><ul><li>Existing network of IBs, affiliates, trader communities, or regional sales contacts.</li><li>Experience in MetaTrader-based brokerage environments.</li><li>Familiarity with MENA client expectations, relationship-led sales, and fast-response lead handling.</li><li>Comfortable working in a target-driven, performance-led environment.</li></ul><p><strong>What Success Looks Like</strong></p><ul><li>Growth in funded accounts and first-time deposits.</li><li>Higher team conversion from qualified leads to active clients.</li><li>Expansion of regional IB and partner pipelines.</li><li>Strong retention and revenue contribution from managed markets.</li><li>Consistent execution discipline, reporting accuracy, and team development.</li></ul><p></p></section>
<p><br></p><p>Investment Research and Financial Analysis</p><ul><li>Research prospective investments and existing portfolio holdings, assessing financial statements, business models, competitive positioning, valuation, and material risks.</li><li>Build and maintain financial models, monitor company and industry developments, and prepare investment memoranda, company profiles, and presentations for the investment team.</li></ul><p>Islamic and Ethical Investment Screening</p><ul><li>Conduct initial and ongoing screening of investments using the firm s approved Islamic Shari ah, ethical, and values-based criteria.</li><li>Review business activities, revenue sources, financial leverage, and applicable screening ratios.</li><li>Perform purification calculations, maintain supporting documentation, and escalate screening exceptions or questions to the designated reviewers.</li></ul><p>Portfolio Analytics and Performance Reporting</p><ul><li>Maintain the firm s performance reporting system and help ensure the accuracy of portfolio, benchmark, transaction, and cash-flow data.</li><li>Prepare periodic performance reports, attribution analyses, factor exposure reports, and risk-adjusted return comparisons.</li><li>Monitor portfolio concentrations, cash balances, and tracking error, and investigate reporting discrepancies.</li></ul><p>GIPS Verification and Data Quality</p><ul><li>Support the firm s annual Global Investment Performance Standards (GIPS) verification by preparing records, reconciling data, and coordinating responses to verifier requests under management oversight.</li><li>Maintain organized documentation and contribute to improvements in performance calculation, reporting accuracy, and data quality.</li></ul><p>Trading and Portfolio Implementation Support</p><ul><li>Assist in preparing trade files, allocation schedules, and rebalancing analyses as directed by authorized portfolio managers or advisors.</li><li>Where specifically authorized, enter and execute approved securities transactions through firm-approved systems.</li><li>Monitor order status, cash availability, trade allocations, and settlement issues, while maintaining accurate records and promptly escalating discrepancies.</li></ul><p>Fund Reporting and Compliance Support</p><ul><li>Review shareholder reports, daily fund reports, and related investment data for accuracy and consistency.</li><li>Conduct assigned compliance testing and due diligence reviews, document findings, and coordinate follow-up.</li></ul><p>Investment Committee and U.S. Team Collaboration</p><ul><li>Prepare research materials and presentations for investment committee meetings, document approved decisions, and track follow-up assignments.</li><li>Respond to analytical inquiries from U.S. colleagues and complete customized research for institutional and high-net-worth portfolios.</li><li>Help improve research tools, reporting workflows, and operational efficiency.</li></ul><p>Required Qualifications</p><p>Relevant experience: At least two years of professional experience, ideally three to five years, in investment analysis, equity research, asset management, portfolio analytics, investment banking, or a closely related field. Corporate finance candidates should demonstrate directly transferable investment research and modeling capabilities.</p><p>Education: Bachelor s degree in Finance, Economics, or a related quantitative discipline.</p><p>Financial and analytical skills: Advanced Microsoft Excel and financial modeling capabilities, with a strong understanding of financial statements, U.S. GAAP, fundamental valuation methods, and investment performance concepts. Ability to reconcile data, identify inconsistencies, and explain analytical findings clearly.</p><p>Systems and market data: Practical experience with one or more financial research platforms, including Morningstar Direct, Workspace, Bloomberg, FactSet, S&P Capital IQ, or comparable tools. Familiarity with portfolio accounting, performance reporting, or trading systems is valuable.</p><p>Language and communication: Fluency in English and Arabic, with near-native written and spoken English proficiency. Financial models, research notes, formal reports, and U.S. team communications will be prepared and conducted in English.</p><p>Professional competencies: Strong critical thinking, attention to detail, organization, integrity, and dependable follow-through. Ability to manage competing deadlines, accept feedback, maintain confidentiality, and follow established investment and compliance procedures.</p><p>Remote-work readiness: A dedicated, quiet home workspace, reliable high-speed internet, and appropriate backup arrangements for power and connectivity. Consistent availability during the agreed U.S.-aligned working schedule is essential.</p><p>Preferred Qualifications</p><p>A CFA charter or active enrollment in the CFA Program, a CMA designation, or a relevant master s degree, such as an MSc in Finance or MBA. Experience with Islamic finance, AAOIFI screening criteria, purification calculations, GIPS verification, performance attribution, or U.S. mutual fund and ETF operations would be an advantage.</p><p><strong>Desired Candidate Profile</strong></p><p>Required Qualifications</p><p>Relevant experience: At least two years of professional experience, ideally three to five years, in investment analysis, equity research, asset management, portfolio analytics, investment banking, or a closely related field. Corporate finance candidates should demonstrate directly transferable investment research and modeling capabilities.</p><p>Education: Bachelor s degree in Finance, Economics, or a related quantitative discipline.</p><p>Financial and analytical skills: Advanced Microsoft Excel and financial modeling capabilities, with a strong understanding of financial statements, U.S. GAAP, fundamental valuation methods, and investment performance concepts. Ability to reconcile data, identify inconsistencies, and explain analytical findings clearly.</p><p>Systems and market data: Practical experience with one or more financial research platforms, including Morningstar Direct, Workspace, Bloomberg, FactSet, S&P Capital IQ, or comparable tools. Familiarity with portfolio accounting, performance reporting, or trading systems is valuable.</p><p>Language and communication: Fluency in English and Arabic, with near-native written and spoken English proficiency. Financial models, research notes, formal reports, and U.S. team communications will be prepared and conducted in English.</p><p>Professional competencies: Strong critical thinking, attention to detail, organization, integrity, and dependable follow-through. Ability to manage competing deadlines, accept feedback, maintain confidentiality, and follow established investment and compliance procedures.</p><p>Remote-work readiness: A dedicated, quiet home workspace, reliable high-speed internet, and appropriate backup arrangements for power and connectivity. Consistent availability during the agreed U.S.-aligned working schedule is essential.</p><p>Preferred Qualifications</p><p>A CFA charter or active enrollment in the CFA Program, a CMA designation, or a relevant master s degree, such as an MSc in Finance or MBA. Experience with Islamic finance, AAOIFI screening criteria, purification calculations, GIPS verification, performance attribution, or U.S. mutual fund and ETF operations would be an advantage.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p>Job Title:</p><br><br>Technical I, IT Operations<br><p>Job Description</p><br><br>We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<br>The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<br>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<br>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.<br>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<br>Join us and be part of this journey towards greater opportunities and brighter future<p>The Technical I, IT Operations role provides end user support across Concentrix’s desktop, network, telephony, and application environments. In this hands-on position, you will maintain, analyze, troubleshoot, repair, replace, and upgrade computer systems, hardware, software, and peripherals while serving as an escalation point to help ensure tickets and incidents are resolved within defined SLAs. This role is ideal for a detail-oriented IT professional with strong communication skills, technical troubleshooting capability, and the flexibility to support a 24/7 operations environment.<br> </p><br><br>Responsibilities<ul><li>Provide end user support across desktops, laptops, hard phones, Wi-Fi devices, applications, and related hardware and software environments.</li><li>Apply service management fundamentals, including Problem Management, Incident Management, Root Cause Analysis, and ticket analysis for deskside equipment and support issues.</li><li>Troubleshoot local servers and network devices in partnership with Network and Server teams through remote support channels.</li><li>Use intermediate knowledge of network, server, and voice infrastructure to support effective troubleshooting and issue resolution.</li><li>Perform technical analysis using tools and commands such as Ping, Tracert, AD Group Policy outputs, DNS troubleshooting, net commands, IP configuration, and related diagnostics.</li><li>Maintain hub room and data center structured cabling, supporting a reliable and compliant IT infrastructure environment.</li><li>Troubleshoot, repair, replace, and upgrade hardware components including motherboards, SMPS, RAM, laptop LCD screens, laptop keyboards, Avaya hard phone configurations, and video conferencing equipment.</li><li>Support software troubleshooting, including Windows 10, MS Office 2013 and above, Outlook configuration, Skype for Business, OneDrive, softphones, antivirus, printers, scanners, biometric devices, data encryption, VPN, Wi-Fi configuration, video conferencing, and HDD imaging/ghosting.</li><li>Perform firmware updates for deskside equipment, including Cisco and Avaya phones.</li><li>Evaluate technical scenarios and recommend inputs to support decision-making on process exceptions.</li><li>Coordinate troubleshooting for high-impact and Severity 1/2 issues, including communicating real-time updates to the BRC team.</li><li>Support IT operations, end-to-end IT service delivery, and shift management activities.</li><li>Assist with onboarding new accounts, ramp-ups, ramp-downs, and account movements.</li><li>Manage BCP testing and failover activities by completing and/or coordinating floor checkouts.</li><li>Help ensure site compliance and security by maintaining systems in alignment with COPC, ISO 27001, and contract compliance requirements.</li><li>Resolve IT tickets using an ITIL-based framework while supporting audits and maintaining compliance standards.</li><li>Raise change requests with required supporting artifacts as defined by process.</li><li>Perform BitLocker desktop validation, OU Users Policy validation, and Computer OU Policy validation.</li><li>Install encryption software on desktops and laptops to help ensure compliance.</li><li>Support high IT VOC scores by delivering responsive, high-quality support to operations teams.</li><li>Work rotational shifts, including predominant night shifts, in a 24/7 environment.</li><li>Complete all assigned, mandatory training within the timeframe provided.</li><li>Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.</li></ul>Qualifications<ul><li>4.5+ years of experience supporting desktop and laptop hardware and software in a Windows-based PC/LAN environment or equivalent.</li><li>Bachelor’s degree or diploma in Computer Science required.</li><li>MCSE or similar certifications preferred.</li><li>Hands-on experience supporting desktops, laptops, Citrix client, Windows software, and hardware.</li><li>Experience troubleshooting MS Office 2010 and above.</li><li>Proven experience in problem management, incident management, customer/client management, change management, root cause analysis, and ticket analysis.</li><li>Strong team management, team motivation, and development skills.</li><li>Prior experience troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones, and Wi-Fi devices.</li><li>Demonstrable experience in ticket resolution using Remedy and an ITIL-based framework.</li><li>Experience maintaining systems compliance and audits aligned with COPC, ISO 27001, and contract compliance standards.</li><li>Flexibility to work overtime as needed.</li></ul><br><br><p>Location:</p><br><br>JOR Amman - Suliman Al Nabulsi St, Abdali Mall Building, Abdali Boulevard, Amman, Jordan<br><p>Language Requirements:</p><br><br>Arabic (Required), English (Required)<br><p>Time Type:</p><br><br>Full time<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br></span><p>The D&T Integration Engineer plays a critical role in handling customer and system integration within Aramex’s global network. This includes building and supporting integrations with customers, third parties, and internal systems (such as SAP, CargoWise, and Infolink), and automating the exchange of shipping, tracking, and financial data across the network.</p><br><br>
<p>The team also owns the Aramex Shipping API, which allows customer systems to communicate directly with Aramex’s shipping and tracking systems, along with the enterprise iPaaS platform (Boomi) used to design, deploy, and operate integration processes at scale.</p><br><br>Job Description
<br><p><strong>Customer:</strong></p><br><br>
<ul>
<li>Proactively engage with customers, vendors, and internal teams across the Technology division and the business to understand integration requirements and desired outcomes.</li>
<li>Support customer onboarding onto Aramex integration channels (API, EDI, file-based), from requirements through UAT and go-live.</li>
<li>Convey technical integration concepts clearly to non-technical stakeholders.</li>
</ul>
<p><strong>People:</strong></p><br><br>
<ul>
<li>Work closely with cross-functional teams, including product teams, business analysts, operations, and IT, to deliver end-to-end integration solutions.</li>
<li>Provide training and support to business users on iPaaS and API capabilities and tools.</li>
</ul>
<p><strong>Operations:</strong></p><br><br>
<ul>
<li>Manage and maintain existing integration solutions, ensuring they are efficient, reliable, and secure.</li>
<li>Monitor integration platform health and process execution; investigate and resolve incidents (failed processes, connectivity issues, queue backlogs) within agreed SLAs.</li>
<li>Develop and manage APIs to enable seamless communication between applications and systems, ensuring they are secure, efficient, and well documented.</li>
<li>Implement data transformation, cleansing, and enrichment processes while safeguarding data integrity across systems.</li>
<li>Conduct thorough testing and validation of integration solutions against quality standards.</li>
<li>Recommend and implement improvements to enhance integration processes, monitoring, and platform stability.</li>
</ul>
<p><strong>Financial Result:</strong></p><br><br>
<ul>
<li>Implement cost-effective integration solutions, leveraging cloud platforms and technologies to optimize resource utilization and reduce operational costs.</li>
<li>Manage multiple integration projects and support tasks simultaneously, ensuring timely delivery within budget constraints</li>
</ul><br>Job Requirements - Experience and Education
<br><ul>
<li>Bachelor’s degree in computer science, software engineering, or a related field.</li>
<li>0-2 years of experience in software development or systems integration, including:
<ul>
<li>Integration development on an iPaaS platform, preferably Boomi (process design, connectors, APIs, error handling, deployment).</li>
<li>API development and consumption using REST and SOAP, including authentication, versioning, and documentation.</li>
<li>Electronic Data Interchange (EDI) formats such as X12 and EDIFACT, and FTP/SFTP connection setup and troubleshooting.</li>
<li>Relational database systems such as MSSQL, including table design, stored procedures, and reporting queries.</li>
<li>.NET-based development using C#.</li>
</ul>
</li>
<li>Strong knowledge of integration patterns, RESTful APIs, web services, and messaging/queueing concepts (e.g., RabbitMQ).</li>
<li>Familiarity with API management platforms is a plus.</li>
<li>Experience integrating with ERP, TMS, or logistics platforms (e.g., SAP, CargoWise) is a plus.</li>
<li>AWS and/or Azure experience is a plus.</li>
<li>Proficient knowledge of Microsoft Office, including Excel and PowerPoint.</li>
<li>Excellent analytical and problem-solving skills.</li>
<li>Ability to learn, explore, understand, and troubleshoot complex systems and integration setups.</li>
<li>Ability to convey knowledge and provide training.</li>
<li>Excellent communication skills — working across multiple projects and communicating technical concepts to both technical and non-technical stakeholders effectively.</li>
<li>A team player who supports other team members and has the confidence to ask for assistance when needed.</li>
<li>Innovative and creative — developing new ideas that raise the business to the highest level of service excellence.</li>
<li>Ability to adapt quickly to an existing complex environment.</li>
<li>Passionate about building high-quality, scalable systems.</li>
</ul><br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>
</div>
<p><h4>Description</h4>
<p><strong>Place:</strong> Amman, Jordan<br>
<strong>Starting date:</strong> ASAP<br>
<strong>Duration of contract:</strong> 9 months</p>
<p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p>
<p>Since its creation in 1982, HI has run development and humanitarian projects in more than 55 countries and responded to numerous emergencies. Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide.</p>
<p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged to a disability policy to encourage the inclusion and integration of people with disabilities.</p>
<p>Please indicate if you require any special accommodation, even at the first interview.</p>
<h4>Job context</h4>
<p>Since October 2023, Gaza has been plunged into an unprecedented humanitarian catastrophe marked by mass destruction, displacement, and loss of life. By October 2025, 67,173 Palestinians were killed and 169,780 were injured while 90% of the population—2.1 million people—had been displaced multiple times. The health system is on the verge of collapse, humanitarian access remains extremely limited, and the entire population faces crisis or worse levels of food insecurity, with nearly half a million people at risk of famine. Attacks on hospitals, schools, and shelters continue, while widespread explosive ordnance contamination endangers civilians and obstructs humanitarian operations. Approximately 25% of the injured—around 22,500 people—require immediate and long-term rehabilitation, including thousands of children who have suffered life-changing injuries, with Gaza now home to the largest group of child amputees in modern history.</p>
<h4>Your mission</h4>
<p>Reporting to the Country Director, the Deputy Country Director for Support Services provides coaching and guidelines of all the Support Services functions and systems within the mission. S/he is responsible for HR, Logistics, and Finance in terms of process development, improvement, and implementation. S/he participates in the establishment of the strategic orientations of the program.</p>
<p><strong>Responsibility 1: Strategic oversight and functional guidance to Support Services Managers</strong></p>
<ul>
<li>Oversee the implementation of the Shared Services strategy in line with the Country Strategy and emergency readiness priorities.</li>
<li>Provide technical guidance, coaching, and capacity strengthening to HR, Logistics and Finance Managers to support their leadership, decision-making and strategic ownership.</li>
<li>Support the development of managerial capacities and ensure alignment with HI policies, standards, and competency frameworks.</li>
</ul>
<p><strong>Responsibility 2: Ensure compliance of financial, logistics and HR processes</strong></p>
<ul>
<li>Supervise and verify compliance of financial, logistics and HR processes with HI policies, donor regulations and national legal frameworks.</li>
<li>Strengthen risk visibility and oversee the effectiveness of internal control systems and risk mitigation measures across support services, particularly in emergency and remote management contexts.</li>
<li>Ensure robust coordination with the project teams during budget creation, budget monitoring and reporting to donors.</li>
<li>Define, adapt, and propose updates of all necessary internal procedures in close coordination with support services team members and technical referents.</li>
</ul>
<p><strong>Responsibility 3: Coordination of Support Services action plan</strong></p>
<ul>
<li>Ensure effective coordination and communication between Support Services departments, program teams and coordination structures, including the development and implementation of appropriate planning and management tools.</li>
<li>Lead the development and implementation of the shared services action plan of the Country strategy plan of action on an annual basis. Monitor achievement and report quarterly on the monitoring plan.</li>
<li>Lead the nationalization plan for the program for identified positions. Coordinate labor market assessment.</li>
<li>Conduct regular analysis of mission structure costs, coherence with overall structure and strategy to inform quality proposal development, improve financial management and increase visibility for the structure cost.</li>
<li>Monitor effective and timely implementation of support needed for each project, flag to the coordination team any unforeseen challenges and propose mitigation or corrective measures to be implemented.</li>
<li>Identify the constraints and opportunities in HR, logistics and finance of the potential response to humanitarian needs and brief the Country Director and department Coordinators on the consequences.</li>
</ul>
<p><strong>Responsibility 4: Mission governance and strategic advisory</strong></p>
<ul>
<li>Strengthen governance clarity, accountability, and internal decision-making processes across support services.</li>
<li>Advise the Country Director on strategic, structural, financial, and operational risk-related matters.</li>
<li>Represent the organization in specific meetings, functions, and events as delegated by the Country Director.</li>
<li>Lead the transition to reintegration of Palestine within the regional program.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>You have a minimum of 3 years of humanitarian experience in country level senior management or coordination role, preferably in a variety of contexts and countries.</li>
<li>You have proven management and coordination skills in finance, HR, and logistics.</li>
<li>You have proven ability to translate analysis and evaluation into operational planning and strategy.</li>
<li>You have excellent verbal and written English skills.</li>
<li>You have excellent communication, diplomacy and negotiation skills.</li>
<li>You have organizational, leadership, and motivation or training skills.</li>
<li>You have excellent coaching skills.</li>
<li>You have good skills in training facilitation.</li>
<li>You have conflict resolution skills.</li>
</ul>
<h4>Benefits</h4>
<p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p>
<ul>
<li>9 months international contract starting ASAP.</li>
<li>The international contract provides social cover adapted to your situation:</li>
<li>Unemployment insurance benefits for EU nationals.</li>
<li>Pension scheme.</li>
<li>Medical coverage with 50% of employee contribution.</li>
<li>Repatriation insurance paid by HI.</li>
<li>Salary from 2986 € gross per month upon experience.</li>
<li>Per diem: 640 € net per month - paid in the field.</li>
<li>Paid leaves: 25 days per year.</li>
<li>R&R: according to the level of the mission, 11 days per year.</li>
<li>Housing: collective taken in charge by HI.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p><strong>Place:</strong> Amman, Jordan<br>
<strong>Starting date:</strong> ASAP<br>
<strong>Duration of contract:</strong> 9 months</p>
<p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p>
<p>Since its creation in 1982, HI has run development and humanitarian projects in more than 55 countries and responded to numerous emergencies. Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide.</p>
<p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged to a disability policy to encourage the inclusion and integration of people with disabilities.</p>
<p>Please indicate if you require any special accommodation, even at the first interview.</p>
<h4>Job context</h4>
<p>Since October 2023, Gaza has been plunged into an unprecedented humanitarian catastrophe marked by mass destruction, displacement, and loss of life. By October 2025, 67,173 Palestinians were killed and 169,780 were injured while 90% of the population—2.1 million people—had been displaced multiple times. The health system is on the verge of collapse, humanitarian access remains extremely limited, and the entire population faces crisis or worse levels of food insecurity, with nearly half a million people at risk of famine. Attacks on hospitals, schools, and shelters continue, while widespread explosive ordnance contamination endangers civilians and obstructs humanitarian operations. Approximately 25% of the injured—around 22,500 people—require immediate and long-term rehabilitation, including thousands of children who have suffered life-changing injuries, with Gaza now home to the largest group of child amputees in modern history.</p>
<h4>Your mission</h4>
<p>Reporting to the Country Director, the Deputy Country Director for Support Services provides coaching and guidelines of all the Support Services functions and systems within the mission. S/he is responsible for HR, Logistics, and Finance in terms of process development, improvement, and implementation. S/he participates in the establishment of the strategic orientations of the program.</p>
<p><strong>Responsibility 1: Strategic oversight and functional guidance to Support Services Managers</strong></p>
<ul>
<li>Oversee the implementation of the Shared Services strategy in line with the Country Strategy and emergency readiness priorities.</li>
<li>Provide technical guidance, coaching, and capacity strengthening to HR, Logistics and Finance Managers to support their leadership, decision-making and strategic ownership.</li>
<li>Support the development of managerial capacities and ensure alignment with HI policies, standards, and competency frameworks.</li>
</ul>
<p><strong>Responsibility 2: Ensure compliance of financial, logistics and HR processes</strong></p>
<ul>
<li>Supervise and verify compliance of financial, logistics and HR processes with HI policies, donor regulations and national legal frameworks.</li>
<li>Strengthen risk visibility and oversee the effectiveness of internal control systems and risk mitigation measures across support services, particularly in emergency and remote management contexts.</li>
<li>Ensure robust coordination with the project teams during budget creation, budget monitoring and reporting to donors.</li>
<li>Define, adapt, and propose updates of all necessary internal procedures in close coordination with support services team members and technical referents.</li>
</ul>
<p><strong>Responsibility 3: Coordination of Support Services action plan</strong></p>
<ul>
<li>Ensure effective coordination and communication between Support Services departments, program teams and coordination structures, including the development and implementation of appropriate planning and management tools.</li>
<li>Lead the development and implementation of the shared services action plan of the Country strategy plan of action on an annual basis. Monitor achievement and report quarterly on the monitoring plan.</li>
<li>Lead the nationalization plan for the program for identified positions. Coordinate labor market assessment.</li>
<li>Conduct regular analysis of mission structure costs, coherence with overall structure and strategy to inform quality proposal development, improve financial management and increase visibility for the structure cost.</li>
<li>Monitor effective and timely implementation of support needed for each project, flag to the coordination team any unforeseen challenges and propose mitigation or corrective measures to be implemented.</li>
<li>Identify the constraints and opportunities in HR, logistics and finance of the potential response to humanitarian needs and brief the Country Director and department Coordinators on the consequences.</li>
</ul>
<p><strong>Responsibility 4: Mission governance and strategic advisory</strong></p>
<ul>
<li>Strengthen governance clarity, accountability, and internal decision-making processes across support services.</li>
<li>Advise the Country Director on strategic, structural, financial, and operational risk-related matters.</li>
<li>Represent the organization in specific meetings, functions, and events as delegated by the Country Director.</li>
<li>Lead the transition to reintegration of Palestine within the regional program.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>You have a minimum of 3 years of humanitarian experience in country level senior management or coordination role, preferably in a variety of contexts and countries.</li>
<li>You have proven management and coordination skills in finance, HR, and logistics.</li>
<li>You have proven ability to translate analysis and evaluation into operational planning and strategy.</li>
<li>You have excellent verbal and written English skills.</li>
<li>You have excellent communication, diplomacy and negotiation skills.</li>
<li>You have organizational, leadership, and motivation or training skills.</li>
<li>You have excellent coaching skills.</li>
<li>You have good skills in training facilitation.</li>
<li>You have conflict resolution skills.</li>
</ul>
<h4>Benefits</h4>
<p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p>
<ul>
<li>9 months international contract starting ASAP.</li>
<li>The international contract provides social cover adapted to your situation:</li>
<li>Unemployment insurance benefits for EU nationals.</li>
<li>Pension scheme.</li>
<li>Medical coverage with 50% of employee contribution.</li>
<li>Repatriation insurance paid by HI.</li>
<li>Salary from 2986 € gross per month upon experience.</li>
<li>Per diem: 640 € net per month - paid in the field.</li>
<li>Paid leaves: 25 days per year.</li>
<li>R&R: according to the level of the mission, 11 days per year.</li>
<li>Housing: collective taken in charge by HI.</li>
</ul></p><p></p>
<p><strong>Role mandate.</strong> Maintain accurate product costs, inventory values, manufacturing variances, and cost data so the company can control plant performance and make informed commercial and operational decisions.</p><p><strong>Job Purpose</strong> The Cost Accountant supports the integrity of the company manufacturing-cost information. The role maintains standard and actual costs, completes cost-accounting activities during period close, reconciles inventory and production balances, analyzes operational variances, supports stock counts, and provides clear insight into product, process, and margin performance. The position works closely with Accounting, Production, Supply Chain, Warehousing, Procurement, Sales, Engineering, and IT.</p><p><strong>Key Responsibilities</strong></p><p><strong>Product Costing and Cost Standards</strong> Calculate and maintain product costs covering raw materials, packaging, direct labor, utilities, production overhead, work in progress, finished goods, by-products, scrap, and production losses, as applicable. Maintain standard costs, cost centers, allocation bases, overhead rates, bills of material, routings, recipes, and other approved costing assumptions in coordination with operational owners. Review new or modified products, formulations, packaging configurations, production processes, and sourcing changes to ensure timely and accurate costing before implementation. Support actual, standard, process, batch, and job-costing requirements according to the company approved accounting policies and ERP design. Validate the accounting treatment of normal and abnormal loss, rework, off-specification output, scrap, waste, and by-products where relevant to plant operations.</p><p><strong>Period Close and Cost Reconciliation</strong> Complete assigned monthly and annual cost-accounting activities within the approved close timetable, including production-order settlement, overhead absorption, inventory valuation, and variance postings. Reconcile inventory, work-in-progress, production, consumption, overhead, purchase-price, and cost-of-sales balances between the ERP subledgers, operational records, and general ledger. Investigate unexplained or unusual balances, negative stock, inactive production orders, abnormal movements, interface errors, and unsupported manual adjustments, and ensure timely correction. Prepare complete working papers, reconciliations, schedules, and supporting evidence for management review, internal control, external audit, and statutory requirements.</p><p><strong>Manufacturing Variance and Performance Analysis</strong> Analyze material price, usage, mix, yield, labor, energy, overhead, efficiency, volume, and production variances against standard cost, budget, forecast, and prior periods. Work with Production, Engineering, Supply Chain, and Procurement to identify the operational causes of unfavorable variances and monitor agreed corrective actions. Prepare cost and margin reports by product, product family, batch, production line, cost center, customer, or channel where reliable data is available. Identify cost trends, loss drivers, low-margin products, abnormal consumption, inefficient resource use, and other opportunities for cost reduction or profitability improvement.</p><p><strong>Inventory Valuation and Stock Control</strong> Support cycle counts and annual physical inventories across raw materials, packaging, spare parts, work in progress, finished goods, and other relevant stock categories. Investigate book-to-physical differences, validate approved inventory adjustments, and help strengthen controls over receipts, issues, transfers, returns, production consumption, and finished-goods reporting. Monitor slow-moving, obsolete, damaged, expired, contaminated, and off-specification items and prepare appropriate valuation or provision analysis in accordance with approved policy. Review inventory valuation, net realizable value, landed cost, purchase-price differences, and other cost components for accuracy and consistency.</p><p><br></p><p><strong>Qualifications and Experience</strong></p><p><strong>Essential Requirements</strong> Bachelor's degree in Accounting, Finance, or a closely related discipline from a recognized university. Three to five years of relevant cost-accounting or manufacturing-accounting experience in an industrial or manufacturing environment. Practical experience with product costing, inventory valuation, work in progress, manufacturing overhead, cost allocation, period close, reconciliations, and variance analysis. Sound understanding of accounting principles, internal controls, inventory procedures, and the relationship between operational transactions and the general ledger. Strong spreadsheet capability and practical experience with an ERP or integrated accounting system. Analytical ability, accuracy, deadline discipline, and the confidence to investigate discrepancies with operational stakeholders. Professional working proficiency in Arabic and English, including the ability to prepare clear schedules, reports, and explanations.</p><p><strong>Preferred Profile</strong> Cost-accounting experience in chemical, petrochemical, process, or another continuous-process manufacturing environment. Experience with standard costing, process costing, yield and loss analysis, by-product accounting, and complex inventory movements. Hands-on experience with SAP, Oracle, Microsoft Dynamics, or another manufacturing ERP, particularly the costing and inventory modules. CMA, CPA, JCPA, ACCA, or relevant professional study or certification. Experience supporting ERP implementations, physical inventories, audit requirements, master data improvement, or manufacturing cost-reduction programs.</p><p><strong>Core Competencies</strong> Manufacturing-cost and inventory accounting Analytical thinking and structured problem-solving Accuracy, integrity, and attention to details ERP, spreadsheet, and data-reconciliation capability Planning, organization, and closing-deadline discipline Clear communication and cross-functional collaboration Commercial awareness and cost-improvement orientation Confidentiality, accountability, and professional ethics</p><p><strong>Key Performance Indicators</strong> Cost-accounting close completed accurately within the approved timetable Timeliness and accuracy of standard-cost updates, product costs, and cost-of-sales information Completion and quality of inventory, work-in-progress, production, and cost-account reconciliations Accuracy, clarity, and actionability of manufacturing-variance and margin analysis Physical-count differences, inventory adjustments, and stock-valuation exceptions Number and age of unresolved costing errors, negative stocks, inactive orders, and master-data issues Financial validation and tracking of approved cost-reduction initiatives Timely closure of audit, control, and process-improvement actions</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Accounting, Finance, or a closely related discipline from a recognized university.</li><li>Three to five years of relevant cost-accounting or manufacturing-accounting experience in an industrial or manufacturing environment.</li><li>Practical experience with product costing, inventory valuation, work in progress, manufacturing overhead, cost allocation, period close, reconciliations, and variance analysis.</li><li>Sound understanding of accounting principles, internal controls, inventory procedures, and the relationship between operational transactions and the general ledger.</li><li>Strong spreadsheet capability and practical experience with an ERP or integrated accounting system.</li><li>Analytical ability, accuracy, deadline discipline, and the confidence to investigate discrepancies with operational stakeholders.</li><li>Professional working proficiency in Arabic and English, including the ability to prepare clear schedules, reports, and explanations.</li><li>Cost-accounting experience in chemical, petrochemical, process, or another continuous-process manufacturing environment.</li><li>Experience with standard costing, process costing, yield and loss analysis, by-product accounting, and complex inventory movements.</li><li>Hands-on experience with SAP, Oracle, Microsoft Dynamics, or another manufacturing ERP, particularly the costing and inventory modules.</li><li>CMA, CPA, JCPA, ACCA, or relevant professional study or certification.</li><li>Experience supporting ERP implementations, physical inventories, audit requirements, master data improvement, or manufacturing cost-reduction programs.</li></ul>
<p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for an Information Management Officer (IMO) to support our team in the occupied Palestinian territory (oPt): Position: Senior Information Management Officer (IMO) Site Management Cluster Contract duration : 9 months Starting Date : 24 August 2026 Location : Amman, Jordan COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. At the same time, rising tensions and violence in the West Bank have severely impacted freedom of movement, livelihoods, and overall humanitarian conditions. In response, IMPACT Initiatives is implementing a range of activities to support a needs-based, evidence-driven humanitarian response. This includes multi-sectoral household assessments, displacement site mapping, and market assessments across Gaza to inform coordination, operational planning, and strategic decision-making. POSITION PROFILE Under the supervision of IMPACT s Research Manager, the Senior Information Management Officer (SIMO) will lead on the aggregation of service and infrastructure mapping from response partners across the Gaza Strip. In coordination with Acted, UNDP and UN Habitat, the SIMO will be responsible for identifying valuable service and infrastructure data from local, national and international actors as well as UN Agencies in order to provide a comprehensive overview of ongoing humanitarian programming across the Strip. This role offers a unique opportunity to directly contribute to the response s effectiveness by supporting evidence-based planning and coordination. The IMO is expected to engage independently with partners and be confident articulating objectives to a range of audiences. The position requires strong technical skills in data management and analysis, excellent coordination and communication abilities, and a flexible, solutions-oriented mindset. An interest in humanitarian coordination and contextual developments in oPt is strongly preferred. RESPONSIBILITIES The Senior Information Management Officer s responsibilities include: Co-ordination and planning • Engage clusters, INGOs, NNGOs and CSOs to generate support and buy in for the service and infrastructure mapping • Generate an understanding of the information landscape within oPt actors, identifying which organisation or cluster has data on which services and infrastructure • Engage other coordinating bodies such as OCHA and act as IMPACT focal point across early recovering information management discussions • Promote the use of inter-operable technologies among partners; • Provide information outputs in the local language wherever feasible. • Receive data from partner organisations Data quality control • Generate sectoral specific data quality standards, working with information management officers in partner organisations to understand sector specific data quality requirements and document them • Generate data quality scripts to assess incoming data for quality issues • Generate shared data standards, including naming, data formatting and data taxonomies (for the standard naming of e.g. health care facility types across organizations) • Generate data quality key performance indicators • Work with partner organisations to address issues with the data they have provided • Promote data quality standards across partner organisations and build a culture of data integrity and accuracy within the response. Data visualization • Visualise the GIS and structured data shared by partners in a dashboard (using common data visualsation tools, e.g. R Shiny or PowerBI) • Ensure coherent style and design across the dashboard • Facilitate analysis through the dashboard user interface • Collaborate with UN Habitat, Acted and UNDP to ensure data visualisations align to their needs The Information Management Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners, or collected during his/her assignment with IMPACT.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent academic qualifications, including a Master's degree in relevant discipline (e.g. maths and statistics, information science, geography), or an equivalent combination of relevant training and experience in humanitarian related activities in disaster or conflict situation;</li><li>4 years of relevant working experience in a humanitarian setting, such as information management, GIS, monitoring and evaluation, research design and analysis, etc.;</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</li><li>Knowledge of the humanitarian community, specifically with regards to inter-agency coordination;</li><li>Experience in the context of partnership building and consensual decision-making;</li><li>Proven ability to conceptualize, develop, plan monitor and evaluate IM in relation to programming, as well as to teach skills and build team capacity;</li><li>Excellent writing, communication and negotiation skills; ability to prepare clear and concise reports;</li><li>Understanding of different data collection methodologies and their strengths and weaknesses, to be able to assess quality/reliability of secondary sources and to advice on potential areas of improvement;</li><li>Ability to compile, triangulate and holistically analyse diverse and large datasets;</li><li>Experience with handling confidential and sensitive data and demonstrated;</li><li>Ability to work effectively and harmoniously in a team and in the inter-agency context with colleagues from a variety of cultures and professional backgrounds;</li><li>Resilience, stress tolerance and ability to work under difficult conditions;</li><li>Fluently spoken and written English is mandatory. Arabic an asset;</li><li>Data capture and analysis :<ul><li>MS Excel (Essential) : Ability to create macros; Strong knowledge of statistical, conditional, and text-based functions;</li><li>Web Design (Asset): HTML, PHP, ASP; Basic understanding of web-based applications</li><li>Mapping (Essential) : ArcGIS, QGIS, Understanding of geospatial data management, analysis, and map making processess.</li><li>Data programming (essential): R, Python, ability to write data cleaning and analysis pipeline scripts, GitHub or version control experience an asset.</li></ul></li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Place: Amman, Jordan, with travels to Palestine, depending on access Starting date: September 1st 2026 Duration of contract: 12 months Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster.<br> The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.<br> Since its creation in 1982, HI has run development programmes in more than 60 countries and responded to numerous emergencies.<br> Today, we have a budget of approximately 255 million euros, with 4794 employees worldwide.<br> At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation.<br> This is why we are engaged to a disability policy to encourage the inclusion and integration of people with disabilities.<br> Please indicate if you require any special accommodation, even at the first interview.<br> For more information about the organisation: www.<br>hi.org JOB CONTEXT: HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis.<br> This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office).<br> Palestine Coordination is split between Jerusalem and Amman, with a West Bank area office located in Ramallah and a Gaza area office in Middle-Area.<br> In Gaza, HI operates three offices: one in the middle area, one in the north, and one in the south.<br> The mission's operational strategy relies on 4 pillars: Health (Rehabilitation and P&O), Armed Violence Reduction, Atlas Logistics, and Education.<br> Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA.<br> The total budget for 2025 is expected to range between 8 and 12 million EUR.<br> YOUR MISSION: Reporting to the Country Director (CD), as Operations Manager you ensure the effective implementation, quality, and coherence of HI’s Palestine programme.<br> You provide strategic and operational leadership, directly supervise Area Managers and the EOD (Explosive Ordnance Disposal) Chief of Operation (CoO), and coordinate closely with technical and support teams.<br> The role supports compliance with donor requirements, promotes harmonized tools and practices, and strengthens project management capacities.<br> You also contribute to strategic planning, risk mitigation, and the integration of cross-cutting priorities.<br> In this framework, your main responsibilities are: Responsibility 1: Operational Oversight and Strategy Implementation • Lead the planning, coordination, and implementation of field operations in close collaboration with Area Managers, ensuring alignment with the mission’s strategic and operational plans • Translate programmatic strategies, developed under the Technical Head of Program (THOP) guidance, into feasible, timely, and efficient operational workplans • Contribute to the contextualization of the country strategy, ensuring that field-level realities and operational risks are appropriately considered • Regularly assess operational risks and constraints and develop mitigation measures accordingly Responsibility 2: Supervision and Support to Area Managers and EOD Chief of Operations • Directly supervise Area Managers and EOD Chief of Operations, providing guidance, troubleshooting, and strategic oversight to ensure consistent, high-quality field operations.<br> • Promote strong field leadership, staff well-being, accountability, and cross-area learning • Ensure standardization of practices across field bases, while allowing for contextual adaptation where necessary Responsibility 3: Operational Coordination and Cross-Functional Integration • Serve as the primary link between field teams and support services (logistics, finance, HR, security), ensuring integrated planning and problem-solving • Convene and lead monthly coordination meetings with Project Managers (PMs), Area Managers, and support departments to review progress and address bottlenecks Responsibility 4: Project Delivery and Compliance • Closely with Area Managers and EOD Chief of Operations, monitor implementation of all field-based projects to ensure activities are delivered on time, within scope and budget, and in compliance with donor and internal regulations • Ensure that project implementation plans (work plans, procurement plans, distribution schedules, etc.<br>) are realistic and regularly updated • Follow up on Situation Reports and other key reporting tools from Area Managers Responsibility 5: Monitoring Tools and Standardization • In collaboration with the THoP and MEAL Manager, promote the use of harmonized planning and monitoring tools across operational bases • Ensure tools such as workplans, procurement plans, and indicator trackers are in use, well-understood by field staff, and regularly reviewed Responsibility 6: Contribution to Project Design and Feasibility • Provide operational inputs during project proposal development, including logistical feasibility, access considerations, and timelines • Support the THoP in ensuring proposed interventions are realistically grounded in field capacities and constraints Responsibility 7: Capacity Building and Leadership Development • Identify capacity-building needs of Project Managers and Area Managers on operational aspects of project management (planning, logistics, budget follow-up, compliance) • Provide mentoring, coaching, and training as needed to strengthen field leadership and delivery capacity CHARACTERISTICS OF THE POSITION: • Amman : Security is stable in Amman and in most parts of Jordan • Gaza Strip: In the current crisis, the entire population is at risk due to frequent airstrikes and ground offensives despite the ceasefire.<br> HI has not been able to deploy international team members since January 2026 due to registration issues and access constraints.<br> Due to the current difficulties in obtaining an authorization to enter Gaza, it is possible that the selected candidate will have to carry out all their mission from Amman.<br> This situation is beyond our control and beyond the responsibility of our organization.<br> • West Bank: The situation remains volatile and unpredictable, with frequent clashes between Israeli forces and Palestinians, particularly during military raids in refugee camps and urban areas.<br> Movement restrictions, checkpoints, and closures continue to impact civilian life and humanitarian access.<br> HI is not able to deploy international team members in the West Bank due to registration issues and access constraints.<br> At HI, the conditions offered are up to your commitment and adapted to the context of your mission.<br> https://hi.<br>org/en/join-the-team 12 months International contract starting from September 1st 2026; The international contract provides social cover adapted to your situation: Unemployment insurance benefits for EU nationals; Pension scheme; Medical coverage with 50% of employee contribution; Repatriation insurance paid by HI; Salary from 2869 € gross/month upon experience; Perdiem: according to the mission site : 640€ / month when in Jordan, paid in the field.<br> 887€/month when in Palestine.<br> Hardship: according to the mission site : 0€ in Jordan; or 500 € net/month while in Gaza.<br> Paid leaves: 25 days per year; R&R: 1 day per month if the staff is based in Jordan.<br> The terms and conditions include a rate specific to deployments in Gaza.<br> Position can be open to couples or families: Support travel costs (air ticket & visa) for accompanying dependent and health/ repatriation insurance if the dependent has no income; open to families: Family package: a child allowance of 100€ per month, per child (from the second child) paid in the field; Contribution to school registration fees for children over 3 years; Family-wide health coverage; Payment for travel costs (air ticket & visa) and transport of your personal effects; Housing: Individual taken in charge by HI; If you are resident in the country: local package.<br> You have 5 years of experience in humanitarian emergency responses, and at least 3 years of experience as Area Manager and/or Operations Manager, You show good coaching and management skills, especially in remote management.<br> You master the project cycle management, as well as emergency donors, You have a good ability to manage stress and a strong ability to support and advise your team, Proficiency in spoken Arabic is a strong asset.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks.<br> You'll create challenging tasks and evaluation criteria within realistic simulated environments: Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT Not data labeling Not prompt engineering Not writing code from scratch - the agent writes most of the code; you guide and evaluate What we look for 5+ years in software development Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis Experience writing tests (functional, integration) English proficiency - B2+ Why this is hard Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution.<br> Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Compensation Up to $40/hr equivalent , depending on level and pace.<br> Tasks are estimated at ~20 hours each; you set your own schedule.<br></span> </div>
<p><h4>Description</h4>
<p><strong>Place:</strong> Amman - Jordan<br>
<strong>Starting date:</strong> August 20th 2026<br>
<strong>Duration of contract:</strong> 6 months<br>
<strong>Closing date for applications:</strong> 26th July 2026</p>
<p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p>
<p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.</p>
<p>Please indicate if you require any special accommodation, even at the first interview.</p>
<h4>Job context</h4>
<p>HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis. This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office).</p>
<p>The mission's operational strategy relies on four pillars: Health (Rehabilitation and P&O), Armed Violence Reduction, Atlas Logistics, and Inclusive Education. Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA.</p>
<p>Women, men, girls and boys with disabilities in the West Bank and Gaza Strip have been disproportionately impacted by the recurrent escalations and unprecedented humanitarian crisis. People with disabilities face significant needs and complex barriers to accessing humanitarian services and assistance across sectors of intervention.</p>
<h4>Your mission</h4>
<p>MHPSS is a core component of HI’s intervention in Palestine. MHPSS is systematically integrated into HI’s health activities, including rehabilitation and P&O, as well as into its education interventions. In this context, the MHPSS Specialist plays a key role in ensuring the technical quality, coherence, and coordination of MHPSS activities across the programme.</p>
<p>As activities continue to expand in the West Bank, the position will also support the harmonization of approaches, tools, and processes between Gaza and the West Bank, ensuring consistency in programme implementation.</p>
<p>Finally, with the programme expected to transition to the regional office in the coming months, the MHPSS Specialist will contribute to preparing and supporting this transition, ensuring continuity of technical leadership and knowledge transfer.</p>
<p>Under the management of the Technical Head of Program (THoP), the MHPSS Specialist in Palestine (based in Amman, Jordan) continues the support and technical leadership for the MHPSS sector. The MHPSS Specialist will ensure continuity and training and technically support MHPSS teams, while ensuring the quality, consistency, and integration of MHPSS across interventions and multidisciplinary health and education programmes. The position will also support the harmonization of approaches between Gaza and the West Bank and contribute to preparing the programme's transition to the regional structure.</p>
<p>The MHPSS Specialist will have strong interactions with internally: Area Manager, Project Managers, Technical Officers, Officers, Specialists, MEAL department, Operations Manager, Grants Manager; and externally: partners, local authorities, health structures, health NGOs.</p>
<p>The MHPSS Specialist will report to the THoP, will have technical management from the MHPSS Global Specialist, and will have the functional management of the MHPSS teams in Gaza and West Bank.</p>
<h4>Requirements</h4>
<p><strong>Your profile:</strong></p>
<ul>
<li>At least 5 years of overall professional experience in the field of MHPSS including a minimum of 3 years experience in emergency response in conflict-affected countries.</li>
<li>You hold a master degree in psychology, preferably in clinical psychology, or a related field is required.</li>
<li>Training in evidence-based therapeutic approaches for trauma, stress, and mental health issues in emergency contexts.</li>
<li>Comprehensive knowledge of the IASC Mental Health and Psychosocial Support in Emergency Settings guidelines and associated documents.</li>
<li>Experience in conducting multi-sectorial assessments is required.</li>
<li>Strong interpersonal and intercultural skills required.</li>
<li>Fluency in oral and written English is compulsory.</li>
<li>Arabic skills are a strong asset.</li>
</ul>
<h4>Benefits</h4>
<p>The position is open at both international and national levels. If you are Jordanian, you will benefit from a national contract with the local package.</p>
<p><strong>International contract:</strong></p>
<p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p>
<ul>
<li>6 months international contract starting from August 20, 2026 based in Jordan;</li>
<li>The international contract provides social cover adapted to your situation:</li>
<li>Unemployment insurance benefits for EU nationals;</li>
<li>Pension scheme;</li>
<li>Medical coverage with 50% of employee contribution;</li>
<li>Repatriation insurance paid by HI;</li>
<li>Salary from 2757 € gross/month upon experience;</li>
<li>Per diem: 640 € net/month - paid in the field;</li>
<li>Hardship: no hardship allowance for Jordan;</li>
<li>Paid leaves: 25 days per year;</li>
<li>R&R: 11 days per year;</li>
<li>Position: Unaccompanied;</li>
<li>Housing: Collective taken in charge by HI.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p><strong>Place:</strong> Amman - Jordan<br>
<strong>Starting date:</strong> August 20th 2026<br>
<strong>Duration of contract:</strong> 6 months<br>
<strong>Closing date for applications:</strong> 26th July 2026</p>
<p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p>
<p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.</p>
<p>Please indicate if you require any special accommodation, even at the first interview.</p>
<h4>Job context</h4>
<p>HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis. This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office).</p>
<p>The mission's operational strategy relies on four pillars: Health (Rehabilitation and P&O), Armed Violence Reduction, Atlas Logistics, and Inclusive Education. Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA.</p>
<p>Women, men, girls and boys with disabilities in the West Bank and Gaza Strip have been disproportionately impacted by the recurrent escalations and unprecedented humanitarian crisis. People with disabilities face significant needs and complex barriers to accessing humanitarian services and assistance across sectors of intervention.</p>
<h4>Your mission</h4>
<p>MHPSS is a core component of HI’s intervention in Palestine. MHPSS is systematically integrated into HI’s health activities, including rehabilitation and P&O, as well as into its education interventions. In this context, the MHPSS Specialist plays a key role in ensuring the technical quality, coherence, and coordination of MHPSS activities across the programme.</p>
<p>As activities continue to expand in the West Bank, the position will also support the harmonization of approaches, tools, and processes between Gaza and the West Bank, ensuring consistency in programme implementation.</p>
<p>Finally, with the programme expected to transition to the regional office in the coming months, the MHPSS Specialist will contribute to preparing and supporting this transition, ensuring continuity of technical leadership and knowledge transfer.</p>
<p>Under the management of the Technical Head of Program (THoP), the MHPSS Specialist in Palestine (based in Amman, Jordan) continues the support and technical leadership for the MHPSS sector. The MHPSS Specialist will ensure continuity and training and technically support MHPSS teams, while ensuring the quality, consistency, and integration of MHPSS across interventions and multidisciplinary health and education programmes. The position will also support the harmonization of approaches between Gaza and the West Bank and contribute to preparing the programme's transition to the regional structure.</p>
<p>The MHPSS Specialist will have strong interactions with internally: Area Manager, Project Managers, Technical Officers, Officers, Specialists, MEAL department, Operations Manager, Grants Manager; and externally: partners, local authorities, health structures, health NGOs.</p>
<p>The MHPSS Specialist will report to the THoP, will have technical management from the MHPSS Global Specialist, and will have the functional management of the MHPSS teams in Gaza and West Bank.</p>
<h4>Requirements</h4>
<p><strong>Your profile:</strong></p>
<ul>
<li>At least 5 years of overall professional experience in the field of MHPSS including a minimum of 3 years experience in emergency response in conflict-affected countries.</li>
<li>You hold a master degree in psychology, preferably in clinical psychology, or a related field is required.</li>
<li>Training in evidence-based therapeutic approaches for trauma, stress, and mental health issues in emergency contexts.</li>
<li>Comprehensive knowledge of the IASC Mental Health and Psychosocial Support in Emergency Settings guidelines and associated documents.</li>
<li>Experience in conducting multi-sectorial assessments is required.</li>
<li>Strong interpersonal and intercultural skills required.</li>
<li>Fluency in oral and written English is compulsory.</li>
<li>Arabic skills are a strong asset.</li>
</ul>
<h4>Benefits</h4>
<p>The position is open at both international and national levels. If you are Jordanian, you will benefit from a national contract with the local package.</p>
<p><strong>International contract:</strong></p>
<p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p>
<ul>
<li>6 months international contract starting from August 20, 2026 based in Jordan;</li>
<li>The international contract provides social cover adapted to your situation:</li>
<li>Unemployment insurance benefits for EU nationals;</li>
<li>Pension scheme;</li>
<li>Medical coverage with 50% of employee contribution;</li>
<li>Repatriation insurance paid by HI;</li>
<li>Salary from 2757 € gross/month upon experience;</li>
<li>Per diem: 640 € net/month - paid in the field;</li>
<li>Hardship: no hardship allowance for Jordan;</li>
<li>Paid leaves: 25 days per year;</li>
<li>R&R: 11 days per year;</li>
<li>Position: Unaccompanied;</li>
<li>Housing: Collective taken in charge by HI.</li>
</ul></p><p></p>