ASP.NET Developers Jobs in Jordan
399 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Summary </b>: We are seeking an experienced Information Systems Manager with a strong technical background in full-stack development and team leadership. The role involves leading a team of developers, driving the design and delivery of scalable web applications, and ensuring alignment between technical execution and business objectives. The ideal candidate will combine hands-on expertise with leadership capabilities and a solid understanding of enterprise systems, including ERP environments.</p><p>Key Responsibilities :</p><ul><li>Leadership & Team Management<ul><li>Lead, mentor, and manage a team of software developers.</li><li>Provide technical guidance, coaching, and performance support.</li><li>Foster a collaborative and high-performance team culture.</li><li>Track team progress, identify risks, and ensure timely delivery.</li></ul></li><li>Technical Delivery<ul><li>Design, develop, and maintain scalable web applications.</li><li>Lead architectural discussions and contribute to technical decision-making.</li><li>Ensure adherence to coding standards, best practices, and development processes.</li><li>Conduct code reviews and enforce quality standards.</li></ul></li><li>Collaboration & Communication<ul><li>Act as the primary liaison between development teams and other technical/business teams.</li><li>Collaborate with Product Management to define requirements and technical solutions.</li><li>Work closely with QA teams to ensure quality, testing coverage, and defect resolution.</li><li>Support production environments by troubleshooting and resolving technical issues.</li></ul></li><li>Process & Continuous Improvement<ul><li>Drive Agile practices and improve development workflows.</li><li>Promote knowledge sharing and continuous improvement within the team.</li><li>Maintain proper documentation and system standards.</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years of professional experience in full-stack web development.</li><li>2+ years of experience in a leadership or team management role.</li><li>Proven experience in delivering scalable applications in environments.</li><li>Experience working with cross-functional teams and product stakeholders.</li><li>Good knowledge of ERP systems and enterprise integrations.</li><li><strong>Technical Skills</strong><ul><li><strong>Frontend</strong><ul><li>Advanced expertise in Angular:<ul><li>Component-based architecture</li><li>RxJS</li><li>State management</li><li>Modular design</li><li>Unit testing</li></ul></li></ul></li><li><strong>Backend</strong><ul><li>Strong experience with .NET Core:<ul><li>RESTful APIs</li><li>Microservices architecture</li><li>Authentication & authorization</li><li>Integration layers</li></ul></li></ul></li><li><strong>Architecture</strong><ul><li>Experience in microservices design:<ul><li>API gateways</li><li>Service communication</li><li>Distributed systems patterns</li></ul></li><li><strong>Database</strong><ul><li>Strong knowledge of MS SQL Server (MSSQL):<ul><li>Database design</li><li>Stored procedures</li><li>Query optimization</li><li>Performance tuning</li></ul></li></ul></li></ul></li><li><strong>Additional</strong><ul><li>Experience with automated testing frameworks.</li><li>Strong understanding of software development best practices.</li></ul></li></ul></li><li><strong>Soft Skills</strong><ul><li>Strong leadership and mentoring abilities.</li><li>Excellent communication skills (technical & non-technical).</li><li>Problem-solving mindset with focus on performance and quality.</li><li>Ability to manage multiple projects and priorities.</li><li>Strong attention to detail and documentation practices.</li></ul></li><li><strong>Additional Strengths (Preferred)</strong><ul><li>Experience working with UI/UX teams to deliver user-friendly solutions.</li><li>Ability to drive engineering excellence and process improvements.</li></ul></li><li><strong>Education</strong> : (Bachelor s degree in Computer Science, Information Systems, or related field.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Location: Amman, Jordan Job Description: The Quality Assurance and Documentation Engineer is responsible for ensuring application quality, stability, and knowledge continuity across all systems.<br> This role combines hands-on testing with structured technical documentation, ensuring that functional behavior, system architecture, integrations, and processes are fully understood, documented, and repeatable.<br> Responsibilities: Quality Assurance & Testing Plan, design, and execute functional, regression, and smoke test cases for web, API, Windows client, and mobile applications.<br> Validate business requirements against implemented features and acceptance criteria.<br> Test multi-tenant scenarios, role-based access, and permission logic.<br> Validate integrations with external systems (e.<br>g., payment gateways).<br> Perform data validation testing on SQL Server to ensure data accuracy and integrity.<br> Identify, log, and track defects using Jira / Azure DevOps.<br> Verify bug fixes and prevent regressions.<br> Support User Acceptance Testing (UAT) and pre-production validation.<br> Release & Environment Validation Validate deployment readiness for QA, UAT, and Production environments.<br> Perform post-deployment verification and smoke testing.<br> Support hotfix validation and emergency releases.<br> Coordinate with DevOps and Development teams to ensure environment stability.<br> Test Documentation & Standards Create and maintain: test plans, test cases, test scenarios, and regression suites Define and improve QA processes and testing standards.<br> Ensure repeatable, auditable testing practices aligned with SDLC.<br> Application & Technical Documentation Document application components including: modules and features, application flows, APIs and integrations, data flows and dependencies, and background jobs and scheduled processes.<br> Maintain up-to-date documentation for: architecture overview, deployment flows, and environment configurations Ensure documentation is structured, accessible, and version controlled.<br> Work closely with developers to capture technical knowledge accurately.<br> Knowledge Management & Transition Lead documentation activities during vendor transition and knowledge transfer.<br> Ensure critical system knowledge is captured and not retained by individuals.<br> Support onboarding of new team members using documented materials.<br> Actively reduce single-point-of-failure risks.<br> SDLC & Process Compliance Ensure QA activities are embedded in the SDLC.<br> Validate that acceptance criteria are met before release approval.<br> Support sprint planning by estimating QA effort.<br> Participate in retrospectives to improve quality processes.<br> Tools & Automation (Progressive) Support test automation initiatives where applicable.<br> Collaborate with DevOps on CI/CD quality gates.<br> Identify opportunities to improve testing efficiency and coverage.<br> Collaboration & Communication Work closely with development team lead, developers, and technical delivery lead, DevOps & Infra teams.<br> Provide clear quality status and risk visibility.<br> Escalate quality risks early.<br> Job Relations: Reports to IT Manager.<br> Works closely with Development, DevOps, Infra, and Product teams.<br> Coordinates with business stakeholders during UAT.<br> Bachelor’s degree in computer engineering, computer science, or a related field.<br> 3–6 years of experience in QA or software testing, and documentation Strong understanding of SDLC and testing methodologies.<br> Experience testing: Web applications, APIs, and SQL-based systems Strong documentation and communication skills.<br> Detail-oriented with strong analytical skills.<br> Competencies: Experience with enterprise or multi-tenant systems.<br> Experience documenting legacy systems.<br> Exposure to ASP.<br>NET Zero / abp.<br>io. Experience working with distributed teams.<br> Familiarity with basic test automation concepts.<br> Skills & Languages: Proficiency with Agile tools (e.<br>g., Jira) Understanding of software development life cycle and agile methodologies.<br> Good knowledge of partner/system integration principles (APIs, data exchange formats, etc.<br>) Fluent in English (required).<br> Arabic proficiency (preferred).<br></span> </div>
<p><h4>Description</h4>
<p>Optimiza is looking for a skilled software development full stack team leader to lead our talented development team in delivering robust and scalable full-stack solutions. In this leadership role, you will oversee the end-to-end development process, guide technical decision-making, and foster a collaborative environment to drive innovation and excellence.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Lead and mentor a multidisciplinary team of full-stack developers, promoting best practices and continuous learning.</li>
<li>Manage the design, development, and deployment of high-quality software applications, ensuring scalability and maintainability.</li>
<li>Collaborate with product owners, UX/UI designers, and stakeholders to understand requirements and translate them into technical strategies.</li>
<li>Implement and advocate agile methodologies to enhance team productivity and project visibility.</li>
<li>Conduct code reviews and ensure adherence to coding standards and security protocols.</li>
<li>Identify technical risks and develop mitigation strategies to ensure timely delivery of projects.</li>
<li>Stay current with technology trends and evaluate new tools and frameworks to enhance development processes.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in computer science, software engineering, or a related field.</li>
<li>Minimum of 8 years of experience in full-stack software development with at least 3 years in a leadership role.</li>
<li>Strong proficiency in front-end technologies such as JavaScript, Angular, React, or Vue.js.</li>
<li>Solid back-end development experience with technologies like Node.js, Java, or .NET.</li>
<li>Experience working with relational and NoSQL databases.</li>
<li>Familiarity with cloud platforms (e.g., AWS, Azure) and containerization (Docker, Kubernetes) is desirable.</li>
<li>Excellent leadership, communication, and interpersonal skills.</li>
<li>Proven experience managing agile teams and using project management tools.</li>
<li>Strong problem-solving skills and keen attention to detail.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Annual bonus</li>
<li>Class A health insurance</li>
<li>Work from home</li>
<li>Training & development</li>
<li>Performance bonus</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Optimiza is looking for a skilled software development full stack team leader to lead our talented development team in delivering robust and scalable full-stack solutions. In this leadership role, you will oversee the end-to-end development process, guide technical decision-making, and foster a collaborative environment to drive innovation and excellence.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Lead and mentor a multidisciplinary team of full-stack developers, promoting best practices and continuous learning.</li>
<li>Manage the design, development, and deployment of high-quality software applications, ensuring scalability and maintainability.</li>
<li>Collaborate with product owners, UX/UI designers, and stakeholders to understand requirements and translate them into technical strategies.</li>
<li>Implement and advocate agile methodologies to enhance team productivity and project visibility.</li>
<li>Conduct code reviews and ensure adherence to coding standards and security protocols.</li>
<li>Identify technical risks and develop mitigation strategies to ensure timely delivery of projects.</li>
<li>Stay current with technology trends and evaluate new tools and frameworks to enhance development processes.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in computer science, software engineering, or a related field.</li>
<li>Minimum of 8 years of experience in full-stack software development with at least 3 years in a leadership role.</li>
<li>Strong proficiency in front-end technologies such as JavaScript, Angular, React, or Vue.js.</li>
<li>Solid back-end development experience with technologies like Node.js, Java, or .NET.</li>
<li>Experience working with relational and NoSQL databases.</li>
<li>Familiarity with cloud platforms (e.g., AWS, Azure) and containerization (Docker, Kubernetes) is desirable.</li>
<li>Excellent leadership, communication, and interpersonal skills.</li>
<li>Proven experience managing agile teams and using project management tools.</li>
<li>Strong problem-solving skills and keen attention to detail.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Annual bonus</li>
<li>Class A health insurance</li>
<li>Work from home</li>
<li>Training & development</li>
<li>Performance bonus</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p><strong>Place:</strong> Amman, Jordan (travel to Palestine)<br>
<strong>Starting date:</strong> ASAP<br>
<strong>Duration of contract:</strong> 7 months<br>
<strong>Closing date for applications:</strong> 22 June 2026</p>
<p>Due to the urgency of this recruitment, we encourage interested candidates to submit their applications as soon as possible. We will be reviewing applications on an ongoing basis.</p>
<p>We need you to support our field teams in deploying this massive emergency response. Your help can make a difference. Join us!</p>
<p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p>
<p>Since its creation in 1982, HI has run development and humanitarian projects in more than 55 countries and responded to numerous emergencies. Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide.</p>
<p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.</p>
<p>Please indicate if you require any special accommodation, even at the first interview.</p>
<h4>Job context</h4>
<p>HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis. This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office). Palestine Coordination is split between Jerusalem and Amman, with a West Bank area office located in Ramallah and a Gaza area office in Zuwayda. In Gaza, HI operates three offices: one in the central area (Zuwayda), one in the north (Gaza City), and one in the south (Khan Younis).</p>
<p>The mission's operational strategy relies on four pillars: Health (Rehabilitation and P&O), Armed Violence Reduction, Atlas Logistics, and Education. Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA.</p>
<h4>Your mission</h4>
<p>The Policy and Advocacy Senior Officer in Palestine works under the responsibility of the Regional Advocacy and Communication Manager, and in close collaboration with the Country Director, the Federal Advocacy and Institutional Relations team (AIR) and the Federal communication team. He or she contributes to the design, implementation and follow-up of HI policies and advocacy strategies related to the Palestinian crisis, on national, regional and international levels.</p>
<p><strong>Mission 1: Strategy and steering</strong></p>
<ul>
<li>Responsibility 1.1: Analyse the humanitarian environment and define HI positions</li>
<li>Responsibility 1.2: Develop and update advocacy strategies and action plans</li>
</ul>
<p><strong>Mission 2: Operational implementation</strong></p>
<ul>
<li>Responsibility 2.1: Ensure that advocacy is based on reliable and up-to-date evidence and data</li>
<li>Responsibility 2.2: Organize the effective influence and outreach of HI vis-à-vis key decision-makers and networks</li>
<li>Responsibility 2.3: Ensure HI internal communication and ownership</li>
<li>Responsibility 2.4: Contribute to fundraising efforts</li>
<li>Responsibility 2.5: Contribute to support or to implement the program’s emergency preparedness actions, and, in case of emergency, adapt his or her way of working in order to contribute to an efficient humanitarian response from HI.</li>
</ul>
<p><strong>Mission 3: Standards and expertise</strong></p>
<ul>
<li>Contribute to raising the quality and internal ownership of HI advocacy work</li>
<li>Comply with and promote HI quality standards and internal procedures relating to advocacy</li>
</ul>
<p><strong>Mission 4: Communication</strong></p>
<h4>Characteristics of the position</h4>
<p>Due to the current difficulties in obtaining an authorization to enter Gaza, it is possible that the selected candidates will have to carry out part or all of their mission from Amman. This situation is beyond our control and beyond the responsibility of our organization.</p>
<h4>Requirements</h4>
<h4>Your profile</h4>
<ul>
<li>Degree in International Law (IHL, IHRL, Human Rights, Refugee Law etc.), International relations, political science or equivalent degree or with significant experience</li>
<li>Experience: 5 years including 3 in emergency settings (field experience)</li>
<li>Experience in context analysis, policy development in relation to principled humanitarian action</li>
<li>Experience in advocacy work</li>
<li>Experience in networking and active participation in conference or forum, including at high levels</li>
<li>Fluent knowledge of Arabic is preferred</li>
</ul>
<h4>Benefits</h4>
<h4>Conditions</h4>
<p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p>
<ul>
<li>7 months international contract starting from as soon as possible</li>
<li>The international contract provides social cover adapted to your situation:</li>
<li>Unemployment insurance benefits for EU nationals</li>
<li>Pension scheme</li>
<li>Medical coverage with 50% of employee contribution</li>
<li>Repatriation insurance paid by HI</li>
<li>Salary from 2757 € gross per month upon experience</li>
<li>Per diem: if based in Gaza: 887 € and if based in Amman, Jordan: 640 € net per month - paid in the field</li>
<li>Hardship: if based in Amman, Jordan there is no hardship but if based in Gaza: 500 € net per month paid with your salary</li>
<li>Paid leaves: 25 days per year</li>
<li>R&R: according to the level of the mission if based in Amman, Jordan 1 day per month and if based in Gaza it’s a specific R&R</li>
<li>Position: Unaccompanied</li>
<li>Housing: Collective taken in charge by HI</li>
<li>If you are resident in the country: local package</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p><strong>Place:</strong> Amman, Jordan (travel to Palestine)<br>
<strong>Starting date:</strong> ASAP<br>
<strong>Duration of contract:</strong> 7 months<br>
<strong>Closing date for applications:</strong> 22 June 2026</p>
<p>Due to the urgency of this recruitment, we encourage interested candidates to submit their applications as soon as possible. We will be reviewing applications on an ongoing basis.</p>
<p>We need you to support our field teams in deploying this massive emergency response. Your help can make a difference. Join us!</p>
<p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p>
<p>Since its creation in 1982, HI has run development and humanitarian projects in more than 55 countries and responded to numerous emergencies. Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide.</p>
<p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.</p>
<p>Please indicate if you require any special accommodation, even at the first interview.</p>
<h4>Job context</h4>
<p>HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis. This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office). Palestine Coordination is split between Jerusalem and Amman, with a West Bank area office located in Ramallah and a Gaza area office in Zuwayda. In Gaza, HI operates three offices: one in the central area (Zuwayda), one in the north (Gaza City), and one in the south (Khan Younis).</p>
<p>The mission's operational strategy relies on four pillars: Health (Rehabilitation and P&O), Armed Violence Reduction, Atlas Logistics, and Education. Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA.</p>
<h4>Your mission</h4>
<p>The Policy and Advocacy Senior Officer in Palestine works under the responsibility of the Regional Advocacy and Communication Manager, and in close collaboration with the Country Director, the Federal Advocacy and Institutional Relations team (AIR) and the Federal communication team. He or she contributes to the design, implementation and follow-up of HI policies and advocacy strategies related to the Palestinian crisis, on national, regional and international levels.</p>
<p><strong>Mission 1: Strategy and steering</strong></p>
<ul>
<li>Responsibility 1.1: Analyse the humanitarian environment and define HI positions</li>
<li>Responsibility 1.2: Develop and update advocacy strategies and action plans</li>
</ul>
<p><strong>Mission 2: Operational implementation</strong></p>
<ul>
<li>Responsibility 2.1: Ensure that advocacy is based on reliable and up-to-date evidence and data</li>
<li>Responsibility 2.2: Organize the effective influence and outreach of HI vis-à-vis key decision-makers and networks</li>
<li>Responsibility 2.3: Ensure HI internal communication and ownership</li>
<li>Responsibility 2.4: Contribute to fundraising efforts</li>
<li>Responsibility 2.5: Contribute to support or to implement the program’s emergency preparedness actions, and, in case of emergency, adapt his or her way of working in order to contribute to an efficient humanitarian response from HI.</li>
</ul>
<p><strong>Mission 3: Standards and expertise</strong></p>
<ul>
<li>Contribute to raising the quality and internal ownership of HI advocacy work</li>
<li>Comply with and promote HI quality standards and internal procedures relating to advocacy</li>
</ul>
<p><strong>Mission 4: Communication</strong></p>
<h4>Characteristics of the position</h4>
<p>Due to the current difficulties in obtaining an authorization to enter Gaza, it is possible that the selected candidates will have to carry out part or all of their mission from Amman. This situation is beyond our control and beyond the responsibility of our organization.</p>
<h4>Requirements</h4>
<h4>Your profile</h4>
<ul>
<li>Degree in International Law (IHL, IHRL, Human Rights, Refugee Law etc.), International relations, political science or equivalent degree or with significant experience</li>
<li>Experience: 5 years including 3 in emergency settings (field experience)</li>
<li>Experience in context analysis, policy development in relation to principled humanitarian action</li>
<li>Experience in advocacy work</li>
<li>Experience in networking and active participation in conference or forum, including at high levels</li>
<li>Fluent knowledge of Arabic is preferred</li>
</ul>
<h4>Benefits</h4>
<h4>Conditions</h4>
<p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p>
<ul>
<li>7 months international contract starting from as soon as possible</li>
<li>The international contract provides social cover adapted to your situation:</li>
<li>Unemployment insurance benefits for EU nationals</li>
<li>Pension scheme</li>
<li>Medical coverage with 50% of employee contribution</li>
<li>Repatriation insurance paid by HI</li>
<li>Salary from 2757 € gross per month upon experience</li>
<li>Per diem: if based in Gaza: 887 € and if based in Amman, Jordan: 640 € net per month - paid in the field</li>
<li>Hardship: if based in Amman, Jordan there is no hardship but if based in Gaza: 500 € net per month paid with your salary</li>
<li>Paid leaves: 25 days per year</li>
<li>R&R: according to the level of the mission if based in Amman, Jordan 1 day per month and if based in Gaza it’s a specific R&R</li>
<li>Position: Unaccompanied</li>
<li>Housing: Collective taken in charge by HI</li>
<li>If you are resident in the country: local package</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong><span>JOB PURPOSE </span></strong><br><span>Responsible for overseeing and leading key financial processes, including planning, budgeting, forecasting, and analytics. This role involves collaborating with departments and providing strategic financial insights to support executive-level decision-making. The focus is on contributing to the organization's financial success by implementing planning strategies, assessing financial performance, and aligning long-term goals with broader organizational objectives.</span><br><strong><span>KEY ACCOUNTABILITIES</span></strong><br><p><strong><span>Budgeting and Forecasting:</span></strong></p><br><ul><li><span>Oversee the development of annual budgets and periodic forecasts.</span></li><li><span>Ensure accuracy and completeness of budget submissions from various departments.</span></li><li><span>Analyze budget variances and provide recommendations to improve financial performance.</span></li><li><span>Contribute to the development of long-term strategic plans (Business Plan).</span></li><li><span>Provide financial insights and analysis to support strategic decision-making.</span></li><li><span>Preparing regional segmental P&Ls for both standalone and consolidation for reporting and constant currency.</span></li><li><span>Monitoring and controlling Gross-to-Net sales and promotional tools.</span></li></ul><p><strong><span>Financial Analysis:</span></strong></p><br><ul><li><span>Lead financial analysis initiatives to identify trends, risks, and opportunities.</span></li><li><span>Provide analysis of key financial metrics to support executive decision-making.</span></li><li><span>Present financial reports and insights to the executive team and stakeholders.</span></li></ul><p><strong><span>Financial Modelling:</span></strong></p><br><ul><li><span>Build and maintain financial models to support forecasting and decision-making.</span></li><li><span>Evaluate the financial impact of various scenarios and initiatives.</span></li></ul><p><strong><span>Reporting:</span></strong></p><br><ul><li><span>Generate and distribute regular financial reports to key stakeholders.</span></li><li><span>Develop and enhance financial dashboards and reporting tools.</span></li><li><span>Ensure timely and accurate distribution of financial reports to key stakeholders.</span></li><li><span>Improve reliability and data accuracy.</span></li><li><span>Unifying accounting treatment across the local finance teams in the region.</span></li><li><span>Preparing regional segmental P&Ls for both standalone and consolidation for reporting and constant currency.</span></li></ul><p><strong><span>Managing and supporting finance related activities in sites.</span></strong></p><br><p><strong><span>Communication and Collaboration with business partners and stakeholders.</span></strong></p><br><ul><li><span>Partnering with HR, R&D, Operation and Commercial teams to discuss and analyse all outcomes from their end.</span></li></ul><br><strong><span> COMMUNICATIONS & WORKING RELATIONSHIPS</span></strong><br><p><strong><span>Internal</span></strong></p><br><ul><li><span>Local Management, Finance Local Teams and Department’s Heads, Centrals and VPs</span></li></ul><br><p><strong><span>External: </span></strong></p><br><ul><li><span>Vendors and Licensors</span></li></ul><br><strong><span> QUALIFICATIONS, EXPERIENCE, & SKILLS </span></strong><br><p><strong><span>QUALIFICATIONS</span></strong></p><br><ul><li><strong><span>Minimum:</span></strong><span>BA degree in Accounting /finance or similar field </span></li><li><strong><span>Preferred:</span></strong><span>CMA</span></li></ul><br><p><strong><span>EXPERIENCE</span></strong></p><br><ul><li><strong><span>Minimum:</span></strong><span>9 years’ experience in same fields</span></li><li><strong><span>Preferred:</span></strong><span>SAP experience, working in pharmaceutical field</span></li></ul><br><p><strong><span>SKILLS</span></strong></p><br><ul><li><span>Computer skills, excellent in Excel and Power BI</span></li><li><span>English language and communication skills</span></li><li><span>System knowledge</span></li></ul><br> </div>
<p><h4>Job description</h4>
<p>The contact center performance manager for the dedicated premium team will oversee a specialized team focused on providing exceptional service to our highest-value guests. This role ensures that both in-house and outsourced team members deliver outstanding service, maintain high levels of guest satisfaction, and uphold our brand standards.</p>
<h4>Accountabilities</h4>
<ul>
<li>Oversee daily operations of the dedicated premium team within the contact center, managing both in-house and outsourced teams to ensure exceptional service.</li>
<li>Define and uphold high-performance standards and service criteria specifically tailored to high-value guest interactions.</li>
<li>Track and analyse team performance against key KPIs, with a strong emphasis on service quality and guest satisfaction.</li>
<li>Conduct regular training sessions and workshops to elevate team skills and optimize service delivery.</li>
<li>Implement clear and effective communication protocols to ensure smooth coordination between in-house teams and outsourced partners.</li>
<li>Handle escalated cases from high-value guests, providing prompt resolutions that align with premium service standards.</li>
<li>Analyse performance data to identify trends, anticipate needs, and drive strategic improvements.</li>
<li>Prepare comprehensive reports on team performance, guest feedback, and operational challenges for senior management review.</li>
<li>Cultivate a collaborative environment between in-house and outsourced teams to ensure seamless communication and service continuity.</li>
<li>Develop and implement strategies to enhance the net promoter score (NPS) for this premium guest segment, driving initiatives that strengthen guest satisfaction and loyalty.</li>
</ul>
<h4>Qualifications</h4>
<h4>Education & experience</h4>
<ul>
<li>Degree level education preferred, or equivalent.</li>
<li>Minimum of 7 years customer service experience.</li>
<li>3+ years of management experience in an inbound/outbound contact center (essential).</li>
<li>Experience in customer service and in travel sector.</li>
<li>Six Sigma Green Belt (Black Belt is an advantage).</li>
<li>COPC implementation leader.</li>
</ul>
<h4>Additional information</h4>
<p>Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.</p>
<h4>Recruitment fraud alert</h4>
<p>Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.</p></p><p></p>
<p>Our Mission is to Simplify Life. We are looking to Simplify and automate complex decision-making for customer centric industries, like Utilities, Financial Services, Logistics, and commerce, that drive the world's economies and you have the chance to join the revolution. We are trying to solve huge challenges in today's enterprise that are directly impacting the employee and customer experience. As an Application Engineer you will have the opportunity to work in a fast-paced environment surrounded by peers working on the same platform(s). You will be working directly with clients developing solutions for their business as well as engaging in a continued learning path with Senior and Team Lead Engineers. The mentors and training resources provided at Avertra are intended to enable our Application Engineers to become Mendix Advanced certified and elevate their professional journey. Main Job Responsibilities: Develop and implement new software programs with Mendix. Maintain and improve the performance of existing software. Clearly and regularly communicate with management and technical support colleagues. Design and update software data models. Develop user-friendly and modern style UI. Test and maintain software products to ensure strong functionality and optimization. Recommend improvements to existing software programs as necessary. Pursue continued education and training in Mendix and other low code systems. Mentor junior application engineers. Perform code reviews for junior application engineers.</p><p><strong>Desired Candidate Profile</strong></p><p>Ability to understand business requirements and translate them into development tasks. Adaptability to different project teams and applications. Ability to work independently and manage multiple task assignments. Ability to work within scheduled project timelines. Eagerness to learn and consume knowledge. Ability to work collaboratively in a creative Agile environment. Ability to communicate clearly in oral and written English. Strong troubleshooting, problem solving, issue resolution and communication skills. Ability to follow documented best practices. Experience: At least 2 years of experience in the same field and Mendix Intermediate certification. Knowledge, Skills and Abilities: Must have experience with Mendix. Must have In-depth knowledge of web technologies, such as HTML and CSS. Must have working experience with building APIs and Services using REST, SOAP, etc. Must have working experience with Scrum/Agile development methodologies. Preferences: Javascript experience. .NET experience. React Native experience. Camunda or BPMN experience. Appian experience. CSS3 experience. Java experience. Sparks EA experience. Education: Bacheloru2019s Degree in Computer Science, Software Engineering, or Information Technology.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>POSITION PROFILE U</b>nder the supervision of IMPACT s Research Manager, the Senior Information Management Officer (SIMO) will lead on the aggregation of service and infrastructure mapping from response partners across the Gaza Strip. In coordination with Acted, UNDP and UN Habitat, the SIMO will be responsible for identifying valuable service and infrastructure data from local, national and international actors as well as UN Agencies in order to provide a comprehensive overview of ongoing humanitarian programming across the Strip. This role offers a unique opportunity to directly contribute to the response s effectiveness by supporting evidence-based planning and coordination. The IMO is expected to engage independently with partners and be confident articulating objectives to a range of audiences. The position requires strong technical skills in data management and analysis, excellent coordination and communication abilities, and a flexible, solutions-oriented mindset. An <b>interest </b>in humanitarian coordination and contextual developments in oPt is strongly preferred.</p><p> <b>RESPONSIBILITIES </b>The Senior Information Management Officer s responsibilities include: Co-ordination and planning • Engage clusters, INGOs, NNGOs and CSOs to generate support and buy in for the service and infrastructure mapping • Generate an understanding of the information landscape within oPt actors, identifying which organisation or cluster has data on which services and infrastructure • Engage other coordinating bodies such as OCHA and act as IMPACT focal point across early recovering information management discussions • Promote the use of inter-operable technologies among partners; • Provide information outputs in the local language wherever feasible. • Receive data from partner organisations Data quality control • Generate sectoral specific data quality standards, working with information management officers in partner organisations to understand sector specific data quality requirements and document them • Generate data quality scripts to assess incoming data for quality issues • Generate shared data standards, including naming, data formatting and data taxonomies (for the standard naming of e.g. health care facility types across organizations) • Generate data quality key performance indicators • Work with partner organisations to address issues with the data they have provided • Promote data quality standards across partner organisations and build a culture of data integrity and accuracy within the response. Data visualization • Visualise the GIS and structured data shared by partners in a dashboard (using common data visualsation tools, e.g. R Shiny or PowerBI) • Ensure coherent style and design across the dashboard • Facilitate analysis through the dashboard user interface • Collaborate with UN Habitat, Acted and UNDP to ensure data visualisations align to their needs The Information Management Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners, or collected during his/her assignment with IMPACT. REQUIREMENTS • Excellent academic qualifications, including a Master s degree in relevant discipline (such maths and statistics, information science, geography), or an equivalent combination of relevant training and experience in humanitarian related activities in disaster or conflict situation; • 4 years of relevant working experience in a humanitarian setting, such as information management, GIS, monitoring and evaluation, research design and analysis, etc.; • Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities; • Knowledge of the humanitarian community, specifically with regards to inter-agency coordination; • Experience in the context of partnership building and consensual decision-making; • Proven ability to conceptualize, develop, plan monitor and evaluate IM in relation to programming, as well as to teach skills and build team capacity; • Excellent writing, communication and negotiation skills; ability to prepare clear and concise reports; • Understanding of different data collection methodologies and their strengths and weaknesses, to be able to assess quality/reliability of secondary sources and to advice on potential areas of improvement; • Ability to compile, triangulate and holistically analyse diverse and large datasets; • Experience with handling confidential and sensitive data and demonstrated; • Ability to work effectively and harmoniously in a team and in the inter-agency context with colleagues from a variety of cultures and professional backgrounds; • Resilience, stress tolerance and ability to work under difficult conditions; • Fluently spoken and written English is mandatory. Arabic an asset; • Data capture and analysis : • MS Excel (Essential) : Ability to create macros; Strong knowledge of statistical, conditional, and text-based functions; • Web Design (Asset): HTML, PHP, ASP; Basic understanding of web-based applications • Mapping (Essential) : ArcGIS, QGIS, Understanding of geospatial data management, analysis, and map making processess. • Data programming (essential): R, Python, ability to write data cleaning and analysis pipeline scripts, GitHub or version control experience an asset. COMPENSATION AND BENEFITS • For this position, salary between 2 580 CHF and 2 640 CHF monthly (before income tax), etc as well as a monthly living allowance of 300 USD NB - IMPACT salaries are strictly determined by our salary grid depending on the grade of the position and the level of education of staff. A location-dependent security and/or isolation adjustment is then applied as a recognition that some staff are required to work in difficult places where living and working conditions are much more difficult than elsewhere. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Excellent academic qualifications, including a Master s degree in relevant discipline (such maths and statistics, information science, geography), or an equivalent combination of relevant training and experience in humanitarian related activities in disaster or conflict situation;</p><p>4 years of relevant working experience in a humanitarian setting, such as information management, GIS, monitoring and evaluation, research design and analysis, etc.;</p><p>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</p><p>Knowledge of the humanitarian community, specifically with regards to inter-agency coordination;</p><p>Experience in the context of partnership building and consensual decision-making;</p><p>Proven ability to conceptualize, develop, plan monitor and evaluate IM in relation to programming, as well as to teach skills and build team capacity;</p><p>Excellent writing, communication and negotiation skills; ability to prepare clear and concise reports;</p><p>Understanding of different data collection methodologies and their strengths and weaknesses, to be able to assess quality/reliability of secondary sources and to advice on potential areas of improvement;</p><p>Ability to compile, triangulate and holistically analyse diverse and large datasets;</p><p>Experience with handling confidential and sensitive data and demonstrated;</p><p>Ability to work effectively and harmoniously in a team and in the inter-agency context with colleagues from a variety of cultures and professional backgrounds;</p><p>Resilience, stress tolerance and ability to work under difficult conditions;</p><p>Fluently spoken and written English is mandatory. Arabic an asset;</p><p>Data capture and analysis :</p><p>MS Excel (Essential) : Ability to create macros; Strong knowledge of statistical, conditional, and text-based functions;</p><p>Web Design (Asset): HTML, PHP, ASP; Basic understanding of web-based applications</p><p>Mapping (Essential) : ArcGIS, QGIS, Understanding of geospatial data management, analysis, and map making processess.</p><p>Data programming (essential): R, Python, ability to write data cleaning and analysis pipeline scripts, GitHub or version control experience an asset.</p><p></p></section>
<p>Position Overview The Technical Team Lead (TTL) is responsible for leading a team of software developers, ensuring high-quality software delivery aligned with product and project goals. This role balances technical oversight, team coordination, code quality, and process adherence throughout the software development lifecycle. TTL also acts as a liaison between developers and management, guiding the team technically and functionally.</p><p>Key Responsibilities</p><p>Project & Technical Leadership</p><ul><li>Lead the software development team through project lifecycles.</li><li>Participate in architectural discussions, propose and finalize technologies, and ensure cohesive design documentation.</li><li>Estimate development tasks and provide timelines to the Product Manager.</li><li>Oversee the development and testing of features, ensuring alignment with business drivers and product guidelines.</li></ul><p>Development Oversight & Quality Control</p><ul><li>Review and approve code, scripts, and technical implementations before deployment.</li><li>Enforce feature freeze, branch freeze, and testing deadlines as per sprint cycle policies.</li><li>Perform personal testing cycles to identify and resolve bugs and ensure feature completeness.</li><li>Deliver testing reports and implementation evidence verifying feature readiness.</li><li>Track team KPIs including code quality, test coverage, and bug ratios.</li><li>Monitor hotfix rework rate and ensure critical bugs remain under target thresholds.</li><li>Conduct proactive reviews to prevent high-severity or recurring bugs.</li></ul><p>Coordination & Communication</p><ul><li>Coordinate with BAs, Project Managers, UI/UX, QA, and services teams to ensure clarity and alignment.</li><li>Communicate development gaps, inconsistencies, and risks early, ensuring updated and actionable user stories.</li><li>Provide release notes and collaborate with QA for release readiness.</li><li>Communicate early and clearly with stakeholders about delays, blockers, or quality risks.</li></ul><p>Mentorship & Team Management</p><ul><li>Act as a technical reference, mentor, and trainer to developers.</li><li>Conduct performance appraisals and track team performance metrics.</li><li>Delegate tasks appropriately, resolve conflicts, and ensure motivation and collaboration within the team.</li><li>Ensure task estimation accuracy and maintain 85%+ on-time delivery rate.</li></ul><p>Process & Compliance</p><ul><li>Follow internal staging, daily release policies, and database/front-end request protocols.</li><li>Contribute to the knowledge base and ensure documentation of lessons learned.</li><li>Ensure development adheres to internal guidelines, security, and business requirements.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Computer Science, Software Engineering, or related discipline.</li><li>Minimum of 6 years of software development experience, including at least 1 2 years in a leadership role.</li><li>Strong expertise in Microsoft .NET Framework (VB.NET or C#).</li><li>Proficient in HTML, CSS, JavaScript, Angular, JQuery, XML, Web Services, Web APIs.</li><li>Solid understanding of OOP, SDLC, and architectural patterns.</li><li>Advanced database skills (MS SQL Server or Oracle), including ER diagrams, stored procedures, and performance optimization.</li><li>Experience with TFS and Agile development practices.</li><li>Microsoft certifications are a plus.</li><li>Strong leadership, mentoring, and interpersonal communication skills.</li><li>Excellent analytical, problem-solving, and decision-making abilities.</li><li>Time management, task estimation, and conflict resolution capabilities.</li><li>Ability to work independently and adapt in a fast-paced environment.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span>Jordan Kuwait Bank is seeking an experienced driven banking professionals to join its Private Banking team as a <strong>Private Banking Relationship Manager / Senior Private Banking Relationship Manager</strong>.</span></p><br> <p><span>This role is responsible for developing and managing a high-value portfolio of High-Net-Worth (HNW) clients, building trusted and long-term relationships, and delivering tailored financial solutions that address clients’ evolving financial and wealth management needs. This role will also contribute to the growth of the Private Banking business through strategic client acquisition, portfolio development, and the identification of new business opportunities.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br> <ul>
<li><span>Develop, manage, and grow a portfolio of HNW clients while delivering a distinctive Private Banking experience.</span></li>
<li><span>Acquire new clients and strengthen existing relationships to drive sustainable portfolio growth and profitability.</span></li>
<li><span>Assess clients’ financial needs and provide tailored banking, credit, investment, and wealth-related solutions in collaboration with relevant business and product teams.</span></li>
<li><span>Identify opportunities to deepen client relationships and maximize the value of the overall relationship.</span></li>
<li><span>Maintain strong knowledge of financial markets, banking products, and emerging client needs.</span></li>
<li><span>Monitor portfolio performance and proactively manage client relationships against agreed business objectives.</span></li>
<li><span>Maintain the highest standards of professionalism, confidentiality, and client service.</span></li>
<li><span>Ensure full adherence to KYC, AML, regulatory requirements, and the Bank’s internal policies and risk framework.</span></li>
</ul> <p><strong><span>Qualifications & Experience:</span></strong></p><br> <ul>
<li><span>Bachelor’s degree in finance, Banking, Business Administration, Economics, or a related field.</span></li>
<li><span>Relevant experience within Private Banking, Wealth Management, Elite/Priority Banking, or HNW Relationship Management.</span></li>
<li><span>Proven track record in client acquisition, portfolio growth, and relationship management.</span></li>
<li><span>Strong understanding of banking products, credit solutions, investments, and financial markets.</span></li>
<li><span>Strong commercial acumen and business development capabilities.</span></li>
<li><span>Excellent relationship-building, communication, negotiation, and networking skills.</span></li>
<li><span>High level of professionalism, integrity, discretion, and client orientation.</span></li>
</ul> <p>We are an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, national origin, or disability status, and we work together to promote a safe and healthy working environment.</p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>Purpose & Overall Relevance for the Organization:</span></strong></p><br> <p><span>Establish and manage the Sportswear apparel operations in Asia, ensuring strategic alignment and implementation across functions according to the overall Business Unit and Brand direction. Focus on SMUs and Rapid Creation to align with customer behavior and market trends. Leverage factory proximity to optimize processes. Collaborate on technical aspects, materials, and speed to market, driving efficiency and margins. Manage projects and cross-functional interactions with Design, Marketing, Sourcing, T1 & T2 ensuring strategic alignment and effective implementation.</span></p><br> <p><strong><span>Key Responsibilities: </span></strong></p><br> <ul>
<li><span>Change agent /management: Be an integral part of a team that will establish the end-to-end process for this new operating model, emphasizing strong partnerships and collaboration with suppliers. Pilot the approach in the first season, ensuring seamless integration and optimization of processes to enhance speed, efficiency, and product value.</span></li>
<li><span>Facilitate and coordinate large groups/meetings, whether from HQ or with sourcing/T1/T2 partners. Ensure effective communication, agenda setting, and follow-up actions. Drive alignment on project goals, timelines, and deliverables. Address and resolve any issues or roadblocks. Foster collaboration and maintain strong relationships across all stakeholders to achieve strategic objectives.</span></li>
</ul>
<ul>
<li><span>Drive the product process to deliver against the brief, materials and design innovation, meeting gross margin/profitability objectives</span></li>
<li><span>Manage tools, range plans and create product overviews during development processes and communicate changes to all involved partners, forecast consolidation and analyses</span></li>
<li><span>Maintain all related product systems for designated area of the collection</span></li>
<li><span>Seek continual improvement in processes with a goal to drive leading product process with speed and efficiency.</span></li>
<li><span>Work cross functionally with key partners in sourcing/development/manufacturing to realize the vision of the products and category </span></li>
<li><span>Analyze and report category performance and research competitive landscape</span></li>
<li><span>Ensure all product milestones are achieved in a fast paced creation process.</span></li>
<li><span>Present the range internally and to cross functional partners such as the factory group</span></li>
</ul> <p><strong><span>Key Relation Ships:</span></strong></p><br>
<ul>
<li><span>Global Strategic Hub</span></li>
<li><span>Design</span></li>
<li><span>Sourcing</span></li>
<li><span>Factory Groups</span></li>
<li><span>T2 Suppliers</span></li>
<li><span>Subsidiaries</span></li>
<li><span>Materials</span></li>
<li><span>Costing</span></li>
<li><span>Operations</span></li>
<li><span>Go-To-Market</span></li>
</ul>
<p><strong><span>Knowledge Skills and Abilities:</span></strong></p><br> <ul>
<li><span>Strong business acumen in channel distribution, net sales, margin, profit and inventory</span></li>
<li><span>Broad apparel product knowledge across </span><strong><span>Apparel, Pattern, Apparel construction, Material and Trims</span></strong><span> experience in development, working knowledge of product marketing, costing, materials and how to work best with T1 and T2 suppliers </span></li>
<li><span>Comprehensive knowledge of </span><strong><span>product life cycle</span></strong><span> from design sketch phase to ex-factory</span></li>
<li><span>Ability to work with and influence all levels of the organization as well as aligning external partners with APP strategy</span></li>
<li><span>Thrive in a fast paced product creation environment</span></li>
<li><span>Strong analytical & numerical skills with the ability to negotiate</span></li>
<li><span>Effective presentation skills (both creating and presenting)</span></li>
<li><span>Skill in MS Office applications (Outlook, Excel, PowerPoint, Word)</span></li>
<li><span>Fluent in English (verbal and written)</span></li>
<li><span>Ability to travel</span><span> internationally for T1&T2 supplier visits and internal meetings and presentations</span></li>
</ul> <p><strong><span>Requisite Education and Experience / Minimum Qualifications: </span></strong></p><br> <ul>
<li><span>University degree, preferably in marketing/business</span></li>
<li><span>Minimum 5 years related experience in marketing;</span></li>
<li><span>Experience in apparel development, creation and sourcing advantageous</span></li>
<li><span>International marketplace experience and understanding</span></li>
</ul>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p>At JTI we celebrate differences, and everyone truly belongs. <strong>46,000 people from all over the world</strong> are continuously building their unique success story with us.<strong> 83% of employees feel happy </strong> working at JTI.</p><br> <p>To make a difference with us, all you need to do is bring your <strong> human best.</strong></p><br> <p>What will your story be? Apply now! </p><br>
<p><strong>Learn more: jti.com</strong></p><br> <p><strong><span>Financial Planning & Analysis Specialist</span></strong></p><br> <p>The FP&A Specialist position supports the FP&A Managers in all financial planning cycles for Jordan, Palestine and Syria markets and conducts different types of analysis in support of management decision making. This requires a technical background in FP&A, deep understanding of the Core Tobacco business, coupled with excellent communication skills, as well as the ability to work cross-functionally; mainly with Marketing & Sales, Entity Finance, P&C, CA&A, Global Supply Chain (GSC) as well as with Global Verticalized Functions such as Tax, Treasury, GIP, & Warehousing.</p><br> <p><strong>Position:</strong></p><br> <ul>
<li>Accurate development and monitoring of the Annual & Strategic Plan (ASP), Latest Estimate (LE) & Outlook (OL) exercises in line with JTI reporting guidelines.</li>
<li>Handling assigned duties in the Financial Reports including P&L, Volumes, OPEX, marketing spend, Balance sheet and cash flow analysis.</li>
<li>Support in validating month end closing financials with the accounting department.</li>
<li>Support entity planning and Free Cash Flow (FCF) submission for Jordan, Palestine & Syria markets.</li>
<li>Providing cross functional support to all different departments within JTI Jordan though solid financial input for business initiatives and financial models enabling Investments tracking (Marketing, OPEX, CAPEX).</li>
</ul> <p><strong>Requirements:</strong></p><br> <ul>
<li>University Degree in Finance or Accounting and a CMA is an added advantage.</li>
<li>Minimum 3-5 years preferably in a similar position within an international environment, FMCG.</li>
<li>Mastery of Microsoft Office (Excel), SAP HANA and other EPR experience, Financial Modelling (IBP is a plus).</li>
<li>Excellent knowledge of Financial & Management Accounting.</li>
<li>Fluency in Arabic and English communication and written skills.</li>
<li><span>Excellent communication & stakeholder management skills.</span></li>
</ul> <p>Are you ready to join us? Build your success story at JTI. Apply now!</p><br>
<p>Next Steps:</p><br> <p>After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.</p><br> <p>At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.</p><br> </div>
<p><h4>Description</h4>
<p>Location: Amman, Jordan</p>
<h4>Job description:</h4>
<p>The Quality Assurance and Documentation Engineer is responsible for ensuring application quality, stability, and knowledge continuity across all systems. This role combines hands-on testing with structured technical documentation, ensuring that functional behavior, system architecture, integrations, and processes are fully understood, documented, and repeatable.</p>
<h4>Responsibilities:</h4>
<p><strong>Quality assurance & testing</strong><br>
Plan, design, and execute functional, regression, and smoke test cases for web, API, Windows client, and mobile applications.<br>
Validate business requirements against implemented features and acceptance criteria.<br>
Test multi-tenant scenarios, role-based access, and permission logic.<br>
Validate integrations with external systems (e.g., payment gateways).<br>
Perform data validation testing on SQL Server to ensure data accuracy and integrity.<br>
Identify, log, and track defects using Jira / Azure DevOps.<br>
Verify bug fixes and prevent regressions.<br>
Support User Acceptance Testing (UAT) and pre-production validation.</p>
<p><strong>Release & environment validation</strong><br>
Validate deployment readiness for QA, UAT, and Production environments.<br>
Perform post-deployment verification and smoke testing.<br>
Support hotfix validation and emergency releases.<br>
Coordinate with DevOps and Development teams to ensure environment stability.</p>
<p><strong>Test documentation & standards</strong><br>
Create and maintain: test plans, test cases, test scenarios, and regression suites.<br>
Define and improve QA processes and testing standards.<br>
Ensure repeatable, auditable testing practices aligned with SDLC.</p>
<p><strong>Application & technical documentation</strong><br>
Document application components including: modules and features, application flows, APIs and integrations, data flows and dependencies, and background jobs and scheduled processes.<br>
Maintain up-to-date documentation for: architecture overview, deployment flows, and environment configurations.<br>
Ensure documentation is structured, accessible, and version controlled.<br>
Work closely with developers to capture technical knowledge accurately.</p>
<p><strong>Knowledge management & transition</strong><br>
Lead documentation activities during vendor transition and knowledge transfer.<br>
Ensure critical system knowledge is captured and not retained by individuals.<br>
Support onboarding of new team members using documented materials.<br>
Actively reduce single-point-of-failure risks.</p>
<p><strong>SDLC & process compliance</strong><br>
Ensure QA activities are embedded in the SDLC.<br>
Validate that acceptance criteria are met before release approval.<br>
Support sprint planning by estimating QA effort.<br>
Participate in retrospectives to improve quality processes.</p>
<p><strong>Tools & automation (progressive)</strong><br>
Support test automation initiatives where applicable.<br>
Collaborate with DevOps on CI/CD quality gates.<br>
Identify opportunities to improve testing efficiency and coverage.</p>
<p><strong>Collaboration & communication</strong><br>
Work closely with development team lead, developers, and technical delivery lead, DevOps & Infra teams.<br>
Provide clear quality status and risk visibility.<br>
Escalate quality risks early.</p>
<h4>Job relations:</h4>
<p>Reports to IT Manager.<br>
Works closely with Development, DevOps, Infra, and Product teams.<br>
Coordinates with business stakeholders during UAT.</p>
<h4>Requirements</h4>
<p>Bachelor’s degree in computer engineering, computer science, or a related field.<br>
3–6 years of experience in QA or software testing, and documentation.<br>
Strong understanding of SDLC and testing methodologies.<br>
Experience testing: web applications, APIs, and SQL-based systems.<br>
Strong documentation and communication skills.<br>
Detail-oriented with strong analytical skills.</p>
<h4>Competencies:</h4>
<ul>
<li>Experience with enterprise or multi-tenant systems.</li>
<li>Experience documenting legacy systems.</li>
<li>Exposure to ASP.NET Zero / abp.io.</li>
<li>Experience working with distributed teams.</li>
<li>Familiarity with basic test automation concepts.</li>
</ul>
<h4>Skills & languages:</h4>
<ul>
<li>Proficiency with Agile tools (e.g., Jira).</li>
<li>Understanding of software development life cycle and agile methodologies.</li>
<li>Good knowledge of partner/system integration principles (APIs, data exchange formats, etc.).</li>
<li>Fluent in English (required).</li>
<li>Arabic proficiency (preferred).</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Location: Amman, Jordan</p>
<h4>Job description:</h4>
<p>The Quality Assurance and Documentation Engineer is responsible for ensuring application quality, stability, and knowledge continuity across all systems. This role combines hands-on testing with structured technical documentation, ensuring that functional behavior, system architecture, integrations, and processes are fully understood, documented, and repeatable.</p>
<h4>Responsibilities:</h4>
<p><strong>Quality assurance & testing</strong><br>
Plan, design, and execute functional, regression, and smoke test cases for web, API, Windows client, and mobile applications.<br>
Validate business requirements against implemented features and acceptance criteria.<br>
Test multi-tenant scenarios, role-based access, and permission logic.<br>
Validate integrations with external systems (e.g., payment gateways).<br>
Perform data validation testing on SQL Server to ensure data accuracy and integrity.<br>
Identify, log, and track defects using Jira / Azure DevOps.<br>
Verify bug fixes and prevent regressions.<br>
Support User Acceptance Testing (UAT) and pre-production validation.</p>
<p><strong>Release & environment validation</strong><br>
Validate deployment readiness for QA, UAT, and Production environments.<br>
Perform post-deployment verification and smoke testing.<br>
Support hotfix validation and emergency releases.<br>
Coordinate with DevOps and Development teams to ensure environment stability.</p>
<p><strong>Test documentation & standards</strong><br>
Create and maintain: test plans, test cases, test scenarios, and regression suites.<br>
Define and improve QA processes and testing standards.<br>
Ensure repeatable, auditable testing practices aligned with SDLC.</p>
<p><strong>Application & technical documentation</strong><br>
Document application components including: modules and features, application flows, APIs and integrations, data flows and dependencies, and background jobs and scheduled processes.<br>
Maintain up-to-date documentation for: architecture overview, deployment flows, and environment configurations.<br>
Ensure documentation is structured, accessible, and version controlled.<br>
Work closely with developers to capture technical knowledge accurately.</p>
<p><strong>Knowledge management & transition</strong><br>
Lead documentation activities during vendor transition and knowledge transfer.<br>
Ensure critical system knowledge is captured and not retained by individuals.<br>
Support onboarding of new team members using documented materials.<br>
Actively reduce single-point-of-failure risks.</p>
<p><strong>SDLC & process compliance</strong><br>
Ensure QA activities are embedded in the SDLC.<br>
Validate that acceptance criteria are met before release approval.<br>
Support sprint planning by estimating QA effort.<br>
Participate in retrospectives to improve quality processes.</p>
<p><strong>Tools & automation (progressive)</strong><br>
Support test automation initiatives where applicable.<br>
Collaborate with DevOps on CI/CD quality gates.<br>
Identify opportunities to improve testing efficiency and coverage.</p>
<p><strong>Collaboration & communication</strong><br>
Work closely with development team lead, developers, and technical delivery lead, DevOps & Infra teams.<br>
Provide clear quality status and risk visibility.<br>
Escalate quality risks early.</p>
<h4>Job relations:</h4>
<p>Reports to IT Manager.<br>
Works closely with Development, DevOps, Infra, and Product teams.<br>
Coordinates with business stakeholders during UAT.</p>
<h4>Requirements</h4>
<p>Bachelor’s degree in computer engineering, computer science, or a related field.<br>
3–6 years of experience in QA or software testing, and documentation.<br>
Strong understanding of SDLC and testing methodologies.<br>
Experience testing: web applications, APIs, and SQL-based systems.<br>
Strong documentation and communication skills.<br>
Detail-oriented with strong analytical skills.</p>
<h4>Competencies:</h4>
<ul>
<li>Experience with enterprise or multi-tenant systems.</li>
<li>Experience documenting legacy systems.</li>
<li>Exposure to ASP.NET Zero / abp.io.</li>
<li>Experience working with distributed teams.</li>
<li>Familiarity with basic test automation concepts.</li>
</ul>
<h4>Skills & languages:</h4>
<ul>
<li>Proficiency with Agile tools (e.g., Jira).</li>
<li>Understanding of software development life cycle and agile methodologies.</li>
<li>Good knowledge of partner/system integration principles (APIs, data exchange formats, etc.).</li>
<li>Fluent in English (required).</li>
<li>Arabic proficiency (preferred).</li>
</ul></p><p></p>
<p><h4>About us</h4>
<p>Whiteshield is an AI-native sovereign intelligence company helping governments move from insight to action and from planning to continuous adaptation. Its platform combines workforce intelligence, economic intelligence and adaptive policy applications to support decision-makers in real time. Founded in 2011, the company combines public policy expertise, proprietary data assets and AI-enabled applications to support decision-makers across workforce development, economic competitiveness and societal transformation.</p>
<p>With principal operations in Dubai (DIFC) and Riyadh and a global footprint spanning the Middle East, Europe, Africa, Eurasia and Asia, Whiteshield serves governments, sovereign institutions, multilateral organisations and leading corporations worldwide. Its technology portfolio equips leaders with decision intelligence, workforce intelligence and adaptive policy solutions.</p>
<p>Whiteshield’s mission is to help build adaptive societies where every citizen can learn, provide and connect.</p>
<h4>Where you fit in</h4>
<p>We’re a high-velocity, impact-driven team building software and data-driven solutions at the edge of innovation. Whether launching products from zero to one or helping clients adapt to emerging technologies, we operate in dynamic environments where experimentation, rapid delivery, and collaboration are constant. AI isn’t an add-on here - it’s embedded in how we design, build, test, and ship. From AI-assisted coding and automated test generation to intelligent architecture reviews and data-driven decision loops, we leverage AI-native workflows to move faster and build smarter.</p>
<p>We’re looking for a seasoned technologist who thrives in AI-enabled environments and understands how to amplify engineering output using modern AI tooling. You won’t just manage projects; you will define how AI-driven digital excellence happens here; setting standards for prompt engineering, code generation workflows, automated QA, intelligent documentation, and continuous learning systems.</p>
<p>You’re a senior-level engineer with a wide-ranging technical toolkit and a strong bias toward leveraging AI to increase velocity and quality. You’ve built and shipped products, integrated AI into real delivery pipelines, and know how to move from concept to production under pressure. You’re comfortable orchestrating AI copilots, designing human-in-the-loop systems, and embedding automation across the SDLC. You’re also client-savvy. You can lead conversations, uncover needs, manage stakeholders, and translate business objectives into technical and AI-enabled delivery strategies. You understand how to position AI not as hype, but as a pragmatic accelerator - reducing time to value, improving quality, and unlocking new solution spaces. You thrive in fast-paced environments where agility, experimentation, and initiative are essential; and where AI is a core multiplier of team performance.</p>
<h4>What you will do</h4>
<ul>
<li>Architect and build scalable, innovative software solutions; internally and for clients</li>
<li>Lead engagements with clients, acting as both a trusted advisor and technical owner</li>
<li>Rapidly prototype, iterate, and validate solutions using modern technologies</li>
<li>Balance short-term deliverables with long-term vision for scalable systems</li>
<li>Work across cross-functional teams to align product goals, timelines, and execution</li>
<li>Mentor junior engineers and contribute to growing a culture of technical excellence</li>
<li>Evaluate new technologies to be implemented at scale for citizen impact</li>
<li>Embed AI-native development workflows across the SDLC, leveraging AI copilots, code generation, automated test creation, and intelligent documentation to increase velocity and quality</li>
<li>Design and operationalize AI-assisted engineering practices, including prompt engineering standards, human-in-the-loop review processes, and continuous model evaluation to ensure secure, scalable, and production-ready delivery</li>
</ul>
<h4>Our core tech stack (flexible)</h4>
<ul>
<li>Backend: C# / .NET / Python</li>
<li>Frontend: React / Next.js</li>
<li>Database: MSSQL, Postgres, Elasticsearch, MongoDB</li>
<li>Cloud: Azure or Google</li>
<li>Dev tools: Git, CI/CD pipelines, Docker, Terraform, Ansible</li>
<li>ML/AI: Langchain, LangGraph, N8n, scikit-learn, Ollama, Claude Code</li>
</ul>
<h4>Requirements</h4>
<h4>What you’ll bring</h4>
<ul>
<li>6+ years of professional software engineering experience</li>
<li>Expertise with C# and .NET Core, including building APIs and backend systems</li>
<li>Proficiency in React and/or Next.js for modern frontend development</li>
<li>Experience working with cloud services (Azure, AWS, or GCP)</li>
<li>Strong communication and client management skills; comfortable owning technical delivery in client settings</li>
<li>A passion for learning and working with emerging technologies</li>
<li>Ability to work independently in fast-paced, dynamic environments</li>
<li>Knowledge on how to integrate AI agentic development workflows to strong engineering practices</li>
</ul>
<h4>Bonus points for</h4>
<ul>
<li>Prior consulting, agency, or client-facing experience</li>
<li>Experience designing cloud-native architectures and using infrastructure-as-code tools</li>
<li>Open-source contributions or published technical content</li>
<li>Familiarity with data science workflows or machine learning integration</li>
</ul>
<h4>Benefits</h4>
<h4>Perks and opportunities</h4>
<p><strong>Accelerated career trajectory</strong><br>
We operate a performance-driven environment with clear progression pathways.</p>
<p><strong>Seamless relocation</strong><br>
For those relocating - we provide comprehensive transition support including visa sponsorship and relocation assistance enabling you to integrate quickly and focus on delivery from day one.</p>
<p><strong>Supporting your performance</strong><br>
We provide Tier 1 global medical coverage, wellbeing support, family allowances where applicable and structured savings plans.</p>
<p><strong>Helping teams perform</strong><br>
We work on complex high-impact engagements that demand intensity and ownership. At the same time we are mindful of the impact this can have and aim to support sustainable performance over time through offering generous annual leave, flexible work arrangements and opportunities to connect beyond the day-to-day through retreats and team events.</p></p><p></p>
<p><h4>About us</h4>
<p>Whiteshield is an AI-native sovereign intelligence company helping governments move from insight to action and from planning to continuous adaptation. Its platform combines workforce intelligence, economic intelligence and adaptive policy applications to support decision-makers in real time. Founded in 2011, the company combines public policy expertise, proprietary data assets and AI-enabled applications to support decision-makers across workforce development, economic competitiveness and societal transformation.</p>
<p>With principal operations in Dubai (DIFC) and Riyadh and a global footprint spanning the Middle East, Europe, Africa, Eurasia and Asia, Whiteshield serves governments, sovereign institutions, multilateral organisations and leading corporations worldwide. Its technology portfolio equips leaders with decision intelligence, workforce intelligence and adaptive policy solutions.</p>
<p>Whiteshield’s mission is to help build adaptive societies where every citizen can learn, provide and connect.</p>
<h4>Where you fit in</h4>
<p>We’re a high-velocity, impact-driven team building software and data-driven solutions at the edge of innovation. Whether launching products from zero to one or helping clients adapt to emerging technologies, we operate in dynamic environments where experimentation, rapid delivery, and collaboration are constant. AI isn’t an add-on here - it’s embedded in how we design, build, test, and ship. From AI-assisted coding and automated test generation to intelligent architecture reviews and data-driven decision loops, we leverage AI-native workflows to move faster and build smarter.</p>
<p>We’re looking for a seasoned technologist who thrives in AI-enabled environments and understands how to amplify engineering output using modern AI tooling. You won’t just manage projects; you will define how AI-driven digital excellence happens here; setting standards for prompt engineering, code generation workflows, automated QA, intelligent documentation, and continuous learning systems.</p>
<p>You’re a senior-level engineer with a wide-ranging technical toolkit and a strong bias toward leveraging AI to increase velocity and quality. You’ve built and shipped products, integrated AI into real delivery pipelines, and know how to move from concept to production under pressure. You’re comfortable orchestrating AI copilots, designing human-in-the-loop systems, and embedding automation across the SDLC. You’re also client-savvy. You can lead conversations, uncover needs, manage stakeholders, and translate business objectives into technical and AI-enabled delivery strategies. You understand how to position AI not as hype, but as a pragmatic accelerator - reducing time to value, improving quality, and unlocking new solution spaces. You thrive in fast-paced environments where agility, experimentation, and initiative are essential; and where AI is a core multiplier of team performance.</p>
<h4>What you will do</h4>
<ul>
<li>Architect and build scalable, innovative software solutions; internally and for clients</li>
<li>Lead engagements with clients, acting as both a trusted advisor and technical owner</li>
<li>Rapidly prototype, iterate, and validate solutions using modern technologies</li>
<li>Balance short-term deliverables with long-term vision for scalable systems</li>
<li>Work across cross-functional teams to align product goals, timelines, and execution</li>
<li>Mentor junior engineers and contribute to growing a culture of technical excellence</li>
<li>Evaluate new technologies to be implemented at scale for citizen impact</li>
<li>Embed AI-native development workflows across the SDLC, leveraging AI copilots, code generation, automated test creation, and intelligent documentation to increase velocity and quality</li>
<li>Design and operationalize AI-assisted engineering practices, including prompt engineering standards, human-in-the-loop review processes, and continuous model evaluation to ensure secure, scalable, and production-ready delivery</li>
</ul>
<h4>Our core tech stack (flexible)</h4>
<ul>
<li>Backend: C# / .NET / Python</li>
<li>Frontend: React / Next.js</li>
<li>Database: MSSQL, Postgres, Elasticsearch, MongoDB</li>
<li>Cloud: Azure or Google</li>
<li>Dev tools: Git, CI/CD pipelines, Docker, Terraform, Ansible</li>
<li>ML/AI: Langchain, LangGraph, N8n, scikit-learn, Ollama, Claude Code</li>
</ul>
<h4>Requirements</h4>
<h4>What you’ll bring</h4>
<ul>
<li>6+ years of professional software engineering experience</li>
<li>Expertise with C# and .NET Core, including building APIs and backend systems</li>
<li>Proficiency in React and/or Next.js for modern frontend development</li>
<li>Experience working with cloud services (Azure, AWS, or GCP)</li>
<li>Strong communication and client management skills; comfortable owning technical delivery in client settings</li>
<li>A passion for learning and working with emerging technologies</li>
<li>Ability to work independently in fast-paced, dynamic environments</li>
<li>Knowledge on how to integrate AI agentic development workflows to strong engineering practices</li>
</ul>
<h4>Bonus points for</h4>
<ul>
<li>Prior consulting, agency, or client-facing experience</li>
<li>Experience designing cloud-native architectures and using infrastructure-as-code tools</li>
<li>Open-source contributions or published technical content</li>
<li>Familiarity with data science workflows or machine learning integration</li>
</ul>
<h4>Benefits</h4>
<h4>Perks and opportunities</h4>
<p><strong>Accelerated career trajectory</strong><br>
We operate a performance-driven environment with clear progression pathways.</p>
<p><strong>Seamless relocation</strong><br>
For those relocating - we provide comprehensive transition support including visa sponsorship and relocation assistance enabling you to integrate quickly and focus on delivery from day one.</p>
<p><strong>Supporting your performance</strong><br>
We provide Tier 1 global medical coverage, wellbeing support, family allowances where applicable and structured savings plans.</p>
<p><strong>Helping teams perform</strong><br>
We work on complex high-impact engagements that demand intensity and ownership. At the same time we are mindful of the impact this can have and aim to support sustainable performance over time through offering generous annual leave, flexible work arrangements and opportunities to connect beyond the day-to-day through retreats and team events.</p></p><p></p>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<ul>
<li>Welcome customers, understand their beauty needs, and provide personalized product recommendations across fragrance, skincare, makeup, and other beauty categories.</li>
<li>Achieve individual sales targets and contribute to the overall store targets through effective selling, cross-selling, and upselling.</li>
<li>Build strong relationships with customers and encourage loyalty and repeat visits.</li>
<li>Maintain strong knowledge of products, brands, new launches, promotions, and beauty trends.</li>
<li>Deliver a high standard of customer service throughout the customer journey and handle customer concerns professionally.</li>
<li>Support and guide junior sales team members, sharing product knowledge and selling best practices.</li>
<li>Ensure products are correctly displayed, replenished, priced, and presented according to brand and store standards.</li>
<li>Monitor stock availability and coordinate with the team on replenishment requirements.</li>
<li>Support daily store operations, including opening/closing activities, cash handling where applicable, and maintaining store standards.</li>
<li>Participate in product launches, promotional activities, events, and other initiatives aimed at increasing sales and customer engagement.</li>
<li>Maintain grooming and professional appearance standards in line with FACES guidelines.</li>
<li>Support the Store Manager and supervisors in achieving commercial KPIs and maintaining smooth store operations.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Previous experience in beauty or luxury retail</li>
<li>Strong sales and customer-service skills</li>
<li>Good knowledge of beauty products</li>
<li>Ability to work toward targets</li>
<li>The ability to coach or support new team members</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<p>We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what s next to power infinite possibilities for our customers, colleagues and society at large.</p><p>About the Role:</p><p>The Senior Software Engineer transforms high-level architecture into detailed technical solutions while building scalable, high-performing applications that enhance customer learning and engagement experiences. Operating across critical areas of the technology stack, this role is responsible for designing, developing, testing, and releasing software solutions that deliver business value and exceptional customer outcomes. Working independently with minimal guidance, the Senior Software Engineer takes ownership of services, systems, and technical responsibilities, applying a full-stack, full-lifecycle approach to software delivery. This role also provides technical leadership, mentors team members, and contributes to the continuous improvement of engineering practices and technologies.</p><p>How You Will Make an Impact</p><p>Application Design & Development</p><ul><li>Design, develop, and release scalable applications and systems that improve customer learning and engagement experiences.</li><li>Translate high-level architectural concepts into detailed technical designs that are clearly understood and implemented by development teams.</li><li>Build robust, maintainable software solutions that support business objectives and customer needs.</li></ul><p>Technical Leadership</p><ul><li>Serve as a technical leader within the engineering team, providing guidance on design decisions, architecture, and development best practices.</li><li>Mentor and coach junior engineers, helping to elevate technical capabilities across the team.</li><li>Drive technical excellence through knowledge sharing, collaboration, and continuous improvement initiatives.</li></ul><p>System Ownership & Delivery</p><ul><li>Take ownership of services and systems throughout the entire software development lifecycle.</li><li>Partner with cross-functional teams to design, build, deploy, monitor, and support solutions in production environments.</li><li>Evaluate, recommend, and implement technologies that improve scalability, reliability, and maintainability.</li></ul><p>Code Quality & Engineering Excellence</p><ul><li>Establish and maintain code repository structures, branching strategies, and development standards.</li><li>Conduct thorough code reviews and champion clean, maintainable, and high-quality code.</li><li>Promote engineering best practices including test-driven development, automated testing, continuous integration, and continuous deployment.</li></ul><p>Cross-Functional Collaboration</p><ul><li>Collaborate closely with Product, Data Engineering, Data Science, Site Reliability Engineering (SRE), and other specialized teams.</li><li>Contribute effectively within multidisciplinary Agile teams to deliver business and customer value.</li><li>Communicate technical concepts clearly to both technical and non-technical stakeholders.</li></ul><p>Innovation & Continuous Improvement</p><ul><li>Drive innovation by exploring and implementing new tools, technologies, and engineering approaches.</li><li>Lead technical initiatives that improve platform performance, scalability, and customer experience.</li><li>Contribute to strategic technology decisions that support long-term business objectives.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>What We Look For</h2><p>Required Qualifications</p><ul><li>Bachelor's degree in Computer Science, Software Engineering, or a related technical field, or equivalent practical experience.</li><li>6+ years of professional software development experience.</li><li>Proven experience serving as a technical lead or senior engineer within a software engineering team.</li><li>Strong proficiency in C#/.NET development.</li><li>Expert understanding of object-oriented design principles, software architecture, and system design.</li><li>Experience building and consuming web APIs and microservices-based architectures.</li><li>Experience working with cloud-based services and containerization technologies such as Docker.</li><li>Strong knowledge of relational and/or non-relational database technologies.</li><li>Experience with Agile software development methodologies and DevOps practices.</li><li>Hands-on experience with continuous integration and continuous deployment (CI/CD) pipelines.</li><li>Experience with automated testing and test-driven development (TDD).</li><li>Excellent written and verbal communication skills.</li><li>Demonstrated ability to work independently while collaborating effectively within cross-functional teams.</li></ul><p>Preferred Qualifications</p><ul><li>Experience working within multidisciplinary product and engineering organizations.</li><li>Knowledge of modern cloud-native application architectures.</li><li>Experience supporting large-scale, customer-facing applications.</li><li>Track record of successfully leading technical initiatives and driving engineering innovation.</li><li>Passion for mentoring and developing engineering talent</li></ul>