CS Cart Jobs in Jordan
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>POSITION PROFILE U</b>nder the supervision of IMPACT s Research Manager, the Senior Information Management Officer (SIMO) will lead on the aggregation of service and infrastructure mapping from response partners across the Gaza Strip. In coordination with Acted, UNDP and UN Habitat, the SIMO will be responsible for identifying valuable service and infrastructure data from local, national and international actors as well as UN Agencies in order to provide a comprehensive overview of ongoing humanitarian programming across the Strip. This role offers a unique opportunity to directly contribute to the response s effectiveness by supporting evidence-based planning and coordination. The IMO is expected to engage independently with partners and be confident articulating objectives to a range of audiences. The position requires strong technical skills in data management and analysis, excellent coordination and communication abilities, and a flexible, solutions-oriented mindset. An <b>interest </b>in humanitarian coordination and contextual developments in oPt is strongly preferred.</p><p> <b>RESPONSIBILITIES </b>The Senior Information Management Officer s responsibilities include: Co-ordination and planning • Engage clusters, INGOs, NNGOs and CSOs to generate support and buy in for the service and infrastructure mapping • Generate an understanding of the information landscape within oPt actors, identifying which organisation or cluster has data on which services and infrastructure • Engage other coordinating bodies such as OCHA and act as IMPACT focal point across early recovering information management discussions • Promote the use of inter-operable technologies among partners; • Provide information outputs in the local language wherever feasible. • Receive data from partner organisations Data quality control • Generate sectoral specific data quality standards, working with information management officers in partner organisations to understand sector specific data quality requirements and document them • Generate data quality scripts to assess incoming data for quality issues • Generate shared data standards, including naming, data formatting and data taxonomies (for the standard naming of e.g. health care facility types across organizations) • Generate data quality key performance indicators • Work with partner organisations to address issues with the data they have provided • Promote data quality standards across partner organisations and build a culture of data integrity and accuracy within the response. Data visualization • Visualise the GIS and structured data shared by partners in a dashboard (using common data visualsation tools, e.g. R Shiny or PowerBI) • Ensure coherent style and design across the dashboard • Facilitate analysis through the dashboard user interface • Collaborate with UN Habitat, Acted and UNDP to ensure data visualisations align to their needs The Information Management Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners, or collected during his/her assignment with IMPACT. REQUIREMENTS • Excellent academic qualifications, including a Master s degree in relevant discipline (such maths and statistics, information science, geography), or an equivalent combination of relevant training and experience in humanitarian related activities in disaster or conflict situation; • 4 years of relevant working experience in a humanitarian setting, such as information management, GIS, monitoring and evaluation, research design and analysis, etc.; • Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities; • Knowledge of the humanitarian community, specifically with regards to inter-agency coordination; • Experience in the context of partnership building and consensual decision-making; • Proven ability to conceptualize, develop, plan monitor and evaluate IM in relation to programming, as well as to teach skills and build team capacity; • Excellent writing, communication and negotiation skills; ability to prepare clear and concise reports; • Understanding of different data collection methodologies and their strengths and weaknesses, to be able to assess quality/reliability of secondary sources and to advice on potential areas of improvement; • Ability to compile, triangulate and holistically analyse diverse and large datasets; • Experience with handling confidential and sensitive data and demonstrated; • Ability to work effectively and harmoniously in a team and in the inter-agency context with colleagues from a variety of cultures and professional backgrounds; • Resilience, stress tolerance and ability to work under difficult conditions; • Fluently spoken and written English is mandatory. Arabic an asset; • Data capture and analysis : • MS Excel (Essential) : Ability to create macros; Strong knowledge of statistical, conditional, and text-based functions; • Web Design (Asset): HTML, PHP, ASP; Basic understanding of web-based applications • Mapping (Essential) : ArcGIS, QGIS, Understanding of geospatial data management, analysis, and map making processess. • Data programming (essential): R, Python, ability to write data cleaning and analysis pipeline scripts, GitHub or version control experience an asset. COMPENSATION AND BENEFITS • For this position, salary between 2 580 CHF and 2 640 CHF monthly (before income tax), etc as well as a monthly living allowance of 300 USD NB - IMPACT salaries are strictly determined by our salary grid depending on the grade of the position and the level of education of staff. A location-dependent security and/or isolation adjustment is then applied as a recognition that some staff are required to work in difficult places where living and working conditions are much more difficult than elsewhere. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Excellent academic qualifications, including a Master s degree in relevant discipline (such maths and statistics, information science, geography), or an equivalent combination of relevant training and experience in humanitarian related activities in disaster or conflict situation;</p><p>4 years of relevant working experience in a humanitarian setting, such as information management, GIS, monitoring and evaluation, research design and analysis, etc.;</p><p>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</p><p>Knowledge of the humanitarian community, specifically with regards to inter-agency coordination;</p><p>Experience in the context of partnership building and consensual decision-making;</p><p>Proven ability to conceptualize, develop, plan monitor and evaluate IM in relation to programming, as well as to teach skills and build team capacity;</p><p>Excellent writing, communication and negotiation skills; ability to prepare clear and concise reports;</p><p>Understanding of different data collection methodologies and their strengths and weaknesses, to be able to assess quality/reliability of secondary sources and to advice on potential areas of improvement;</p><p>Ability to compile, triangulate and holistically analyse diverse and large datasets;</p><p>Experience with handling confidential and sensitive data and demonstrated;</p><p>Ability to work effectively and harmoniously in a team and in the inter-agency context with colleagues from a variety of cultures and professional backgrounds;</p><p>Resilience, stress tolerance and ability to work under difficult conditions;</p><p>Fluently spoken and written English is mandatory. Arabic an asset;</p><p>Data capture and analysis :</p><p>MS Excel (Essential) : Ability to create macros; Strong knowledge of statistical, conditional, and text-based functions;</p><p>Web Design (Asset): HTML, PHP, ASP; Basic understanding of web-based applications</p><p>Mapping (Essential) : ArcGIS, QGIS, Understanding of geospatial data management, analysis, and map making processess.</p><p>Data programming (essential): R, Python, ability to write data cleaning and analysis pipeline scripts, GitHub or version control experience an asset.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience. <br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job description</h4>
<p>Saab Inc. is looking for an Information Systems Security Manager (ISSM) to lead onsite cybersecurity efforts for classified programs. This position requires strong expertise in the Risk Management Framework (RMF), defense cybersecurity standards, COMSEC, and technical skills in complex, mission-critical environments. The role is responsible for maintaining the security of the site's classified systems and infrastructure, serving as the facility Information Systems Security Manager (ISSM), and providing expert advice on confidentiality, integrity, and availability.</p>
<p>The ISSM will work closely with engineering and program leadership to ensure that security governance, risk management, and compliance are integrated throughout all operational and development activities at the site.</p>
<p>This position is eligible for Saab, Inc's relocation package.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Lead the execution of business enablement initiatives, incorporating advanced security principles into classified cyber programs to manage risk effectively, align with customer requirements, and support program success.</li>
<li>Provide oversight and guidance to ISSO staff.</li>
<li>Serve as the ISSM within the site's classified environment.</li>
<li>Mentor, train, and develop team members to maintain a high-performing classified cybersecurity capability.</li>
<li>Design, implement, and continuously improve security policies, standards, and processes consistent with DoD, DISA, and RMS requirements.</li>
<li>Oversee the deployment and validation of security controls across all classified assets, ensuring consistency.</li>
<li>Direct risk-based assessments, vulnerability management, and incident response activities.</li>
<li>Advise program and engineering teams on secure architecture, system hardening, and compliance with NIST SP 800-53, DISA STIGs, and relevant frameworks.</li>
</ul>
<h4>Compensation</h4>
<p>$115,700 - $150,500</p>
<p>The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.</p>
<h4>Skills and experience</h4>
<p><strong>Required</strong></p>
<ul>
<li>Active DoD SECRET clearance, with ability to upgrade.</li>
<li>Minimum of eight years' progressive experience in cybersecurity, including at least three years in an ISSM or site leadership role overseeing classified systems.</li>
<li>Bachelor’s degree from an accredited institution in a relevant field or relevant military education and training.</li>
<li>Subject matter expertise with authorization package submission tools (e.g., eMASS) leading to successful Authorization to Operate (ATO) and Authority to Connect (ATC).</li>
<li>Demonstrated proficiency with industry-standard information assurance tools required for DCSA system authorizations, such as vulnerability scanning tools (e.g., Evaluate STIG, ACAS), endpoint protection platforms, SIEM/auditing solutions, eMass.</li>
<li>Experience with the DCSA Assessment and Authorization Guide (DAAG) or DCSA Assessment and Authorization Process Manual.</li>
</ul>
<p><strong>Desired skills</strong></p>
<ul>
<li>Familiarity with one or more of the following frameworks and guides:</li>
<ul>
<li>Joint Special Access Program (SAP) Implementation Guide (JSIG)</li>
<li>Committee on National Security Systems Instruction (CNSSI) 1253</li>
<li>NIST SP 800-37 Risk Management Framework (RMF)</li>
<li>NIST SP 800-53 Security and Privacy Control Requirements</li>
</ul>
</ul>
<h4>Citizenship requirements</h4>
<p>Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.</p>
<h4>Drug-free workplaces</h4>
<p>Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen.</p>
<h4>Benefits</h4>
<p>Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere, and comprehensive benefits.</p>
<p>Highlights include:</p>
<ul>
<li>Medical, vision, and dental insurance for employees and dependents</li>
<li>Generous paid time off, including 8 designated holidays</li>
<li>401(k) with employer contributions</li>
<li>Tuition assistance and student loan assistance</li>
<li>Wellness and employee assistance resources</li>
<li>Employee stock purchase opportunities</li>
<li>Short-term and long-term disability coverage</li>
</ul>
<h4>About us</h4>
<p>Saab is a leading defense and security company with an enduring purpose to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in ten U.S. locations.</p>
<p>Saab is a company that sees its employees as an asset and offers unlimited opportunities for advancing in your career. We also respect each person’s needs and encourage employees to lead a balanced, rewarding life beyond work. Saab is an Affirmative Action employer for protected veterans and individuals with disabilities. Saab is an Equal Employment Opportunity employer; all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other federal, state, or locally protected category.</p></p><p></p>
<p><h4>Job description</h4>
<p>Saab Inc. is looking for an Information Systems Security Manager (ISSM) to lead onsite cybersecurity efforts for classified programs. This position requires strong expertise in the Risk Management Framework (RMF), defense cybersecurity standards, COMSEC, and technical skills in complex, mission-critical environments. The role is responsible for maintaining the security of the site's classified systems and infrastructure, serving as the facility Information Systems Security Manager (ISSM), and providing expert advice on confidentiality, integrity, and availability.</p>
<p>The ISSM will work closely with engineering and program leadership to ensure that security governance, risk management, and compliance are integrated throughout all operational and development activities at the site.</p>
<p>This position is eligible for Saab, Inc's relocation package.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Lead the execution of business enablement initiatives, incorporating advanced security principles into classified cyber programs to manage risk effectively, align with customer requirements, and support program success.</li>
<li>Provide oversight and guidance to ISSO staff.</li>
<li>Serve as the ISSM within the site's classified environment.</li>
<li>Mentor, train, and develop team members to maintain a high-performing classified cybersecurity capability.</li>
<li>Design, implement, and continuously improve security policies, standards, and processes consistent with DoD, DISA, and RMS requirements.</li>
<li>Oversee the deployment and validation of security controls across all classified assets, ensuring consistency.</li>
<li>Direct risk-based assessments, vulnerability management, and incident response activities.</li>
<li>Advise program and engineering teams on secure architecture, system hardening, and compliance with NIST SP 800-53, DISA STIGs, and relevant frameworks.</li>
</ul>
<h4>Compensation</h4>
<p>$115,700 - $150,500</p>
<p>The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.</p>
<h4>Skills and experience</h4>
<p><strong>Required</strong></p>
<ul>
<li>Active DoD SECRET clearance, with ability to upgrade.</li>
<li>Minimum of eight years' progressive experience in cybersecurity, including at least three years in an ISSM or site leadership role overseeing classified systems.</li>
<li>Bachelor’s degree from an accredited institution in a relevant field or relevant military education and training.</li>
<li>Subject matter expertise with authorization package submission tools (e.g., eMASS) leading to successful Authorization to Operate (ATO) and Authority to Connect (ATC).</li>
<li>Demonstrated proficiency with industry-standard information assurance tools required for DCSA system authorizations, such as vulnerability scanning tools (e.g., Evaluate STIG, ACAS), endpoint protection platforms, SIEM/auditing solutions, eMass.</li>
<li>Experience with the DCSA Assessment and Authorization Guide (DAAG) or DCSA Assessment and Authorization Process Manual.</li>
</ul>
<p><strong>Desired skills</strong></p>
<ul>
<li>Familiarity with one or more of the following frameworks and guides:</li>
<ul>
<li>Joint Special Access Program (SAP) Implementation Guide (JSIG)</li>
<li>Committee on National Security Systems Instruction (CNSSI) 1253</li>
<li>NIST SP 800-37 Risk Management Framework (RMF)</li>
<li>NIST SP 800-53 Security and Privacy Control Requirements</li>
</ul>
</ul>
<h4>Citizenship requirements</h4>
<p>Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.</p>
<h4>Drug-free workplaces</h4>
<p>Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen.</p>
<h4>Benefits</h4>
<p>Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere, and comprehensive benefits.</p>
<p>Highlights include:</p>
<ul>
<li>Medical, vision, and dental insurance for employees and dependents</li>
<li>Generous paid time off, including 8 designated holidays</li>
<li>401(k) with employer contributions</li>
<li>Tuition assistance and student loan assistance</li>
<li>Wellness and employee assistance resources</li>
<li>Employee stock purchase opportunities</li>
<li>Short-term and long-term disability coverage</li>
</ul>
<h4>About us</h4>
<p>Saab is a leading defense and security company with an enduring purpose to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in ten U.S. locations.</p>
<p>Saab is a company that sees its employees as an asset and offers unlimited opportunities for advancing in your career. We also respect each person’s needs and encourage employees to lead a balanced, rewarding life beyond work. Saab is an Affirmative Action employer for protected veterans and individuals with disabilities. Saab is an Equal Employment Opportunity employer; all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other federal, state, or locally protected category.</p></p><p></p>
Monitoring, Evaluation, Learning, and Information Management Assistant
Logistics, Supply Chain & Procurement
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program / Department / Team</span></p>
<p ><span >Informal Livelihoods Advancement Activity (Iqlaa)</span><span >, funded by the United States Government, is a program that started in May 2022 and aims to support Jordan's HBBs and MSEs to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.</span></p>
<p ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and market constraints that facilitate or restrict formalization and growth. Based on the findings, Iqlaa implements best practices in enterprise strengthening and MSE-focused financial sector development within a market systems development (MSD) framework. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></p>
<p ><span >Implementing Organizations: Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg Design, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham).</span></p>
<p > </p>
<p ><span >The Position</span></p>
<p ><span >The Monitoring, Evaluation, Learning (MEL) and Information Management (IM) Assistant is part of Iqlaa’s Program Quality and Learning (PQL) Department. S/He will support the implementation of MEL and IM activities across Iqlaa’s portfolio of interventions, including data collection, data verification, field visits, documentation, and timely reporting. S/He will contribute to routine data collection and support the implementation of intervention MEL Plans in line with donor and Mercy Corps requirements.</span></p>
<p ><span >Working closely with relevant technical teams, the PQL team, partners, and sub-grantees, the MEL and IM Assistant will support the review and updating of result chains, indicators, and MEL plans to track and report on intervention activities and indicators.</span></p>
<p ><span >The MEL and IM Assistant will support the timely maintenance and implementation of MEL plans and data collection tools to contribute to high-quality reporting to the donor and Mercy Corps. S/He will assist in developing and updating data collection tools for the Iqlaa team, partners, and sub-grantees as assigned, with the goal of collecting high-quality data for reporting, adaptive management, and program decision-making. S/He will work closely with the PQL team, partners, and sub-grantees to support the implementation of MEL activities.</span></p>
<p > </p>
<p ><span >The MEL and IM Assistant will support the drafting, testing, and updating of data collection tools and instruments, and will contribute to ensuring that Iqlaa MEL activities follow applicable policies and guidance notes. S/He will support the PQL team in ensuring that data collection tools are clear, practical, and aligned with Iqlaa’s MEL frameworks, systems, and automated tools.</span></p>
<p ><span >The MEL and IM Assistant will support the MEL and IM Manager in drafting, revising, and implementing MEL plans and tools for Iqlaa’s partners and sub-grantees. S/He will also support basic quantitative and qualitative data analysis and reporting to help track progress and document the results of Iqlaa interventions.</span></p>
<p > </p>
<p > </p>
<p ><span >Essential Responsibilities</span></p>
<p > </p>
<p ><em ><u >Monitoring, Evaluation, and Learning</u></em></p>
<p ><span >• Support the implementation and maintenance of the Activity Monitoring, Evaluation, and Learning Plan (AMELP) in alignment with donor and Mercy Corps requirements.</span></p>
<p ><span >• Support the development, implementation, and updating of intervention MEL plans for assigned interventions, ensuring alignment with donor and Mercy Corps MEL standards.</span></p>
<p ><span >• Support the implementation of qualitative and quantitative MEL activities, including data collection and verification, using Iqlaa's MEL systems and automated platforms.</span></p>
<p ><span >• Maintain MEL documentation, including MEL folders, datasets, supporting evidence, data collection tools, and related documentation to ensure completeness and accessibility.</span></p>
<p ><span >• Conduct field visits, desk reviews, spot checks, and remote quantitative and qualitative data collection activities across assigned interventions.Contribute to intervention-level quality reports and support donor and internal reporting requirements as assigned by the supervisor.Support the integration of MEL requirements into RFAs, RFPs, and partner documentation as requested.</span></p>
<p ><span >• Development of evaluation questions, methodologies, and data collection tools for measuring the impact of assigned interventions.</span></p>
<p ><span >• Coordinate the implementation of surveys, focus group discussions, interviews, and follow-up on evaluation exercises for the assigned interventions.</span></p>
<p ><span >Supports the MEL and IM Manager and the PQL Director in the annual surveys. Mid-line evaluation, and final internal performance review and evaluation.</span></p>
<p ><span >• Support consortium partners in their MEL plans, reporting processes, and close-out requirements.</span></p>
<p ><span >• Collaborate closely with the PQL team, technical leads, and partners on MEL-related tasks as assigned.</span></p>
<p ><span >• Ensure data protection in accordance with Responsible Data Policy and evaluation requirements.</span></p>
<p ><span >• Ensure monitoring and evaluation plans and tools, data collection, entry, cleaning, and storage are appropriately implemented by the subordinates.</span></p>
<p ><span >• Analyze monitoring and evaluation qualitative data to an appropriate standard and use analysis results to inform project decision-making.</span></p>
<p ><span >• Coordinate the implementation of surveys, focus group discussions, interviews, and follow-up on monitoring and evaluation exercises for various initiatives in targeted communities.</span></p>
<p ><span >• Ensure compliance with relevant Mercy Corps MEL policy and donor MEL policies and regulations.</span></p>
<p ><span >• Complete any other duties assigned.</span></p>
<p > </p>
<p ><em ><u >Information Management</u></em></p>
<p ><span >• Maintain and operationalize Iqlaa’s Data Management Protocol and ensure data accountability, quality, and verification across all interventions.</span></p>
<p ><span >• Lead the development, testing, and management of data collection tools and instruments in coordination with the PQL team, technical teams, partners, and implementing partners.</span></p>
<p ><span >• Facilitate data demand and ensure that collected data flows accurately into IM systems.</span></p>
<p ><span >• Establish data collection tools and instruments that will be used by the Iqlaa team, including consortium and all implementing , and ensure timely and quality development, testing, and management of MEL data as well as monitor progress of interventions against set milestones and evaluate the impact of implemented interventions as requested by the supervisor. </span></p>
<p ><span >• Develop and maintain the required digitized data collection methods, such as ODK collection built on XLS forms.</span></p>
<p ><span >• Ensure a comprehensive and updated database for interventions is maintained and reflected on Iqlaa information management system.</span></p>
<p ><span >• Coordinate with all relevant partners, sub-grantees, and technical leads to ensure adherence with Iqlaa MEL plans and data collection requirements.</span></p>
<p > </p>
<p ><em ><u >Capacity Building and Mentoring</u></em></p>
<p ><span >• Train field staff and partners on basic MEL tools and ethical data practices.</span></p>
<p ><span >• Supervise and provide technical guidance to the subordinate, ensuring they effectively carry out their duties and responsibilities.</span></p>
<p ><span >• Develop individual work plans and provide regular feedback.</span></p>
<p ><span >• Foster a positive team environment, learning culture, encourage collaboration, and recognize team members’ contributions to the project’s success.</span></p>
<p > </p>
<p ><em ><u >Reporting</u></em></p>
<p ><span >• Ensure high quality and timely preparation of MEL data for reports as requested by the supervisor.</span></p>
<p ><span >• Ensure appropriate internal communication and feedback systems are in place and functioning so that MEL data informs project planning and implementation.</span></p>
<p ><span >• Contribute to the regular MEL reports.</span></p>
<p > </p>
<p ><em ><u >Project Coordination Activities</u></em></p>
<p ><span >• Ensure the integration of team members and partners into MEL-relevant decision-making processes.</span></p>
<p ><span >• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and not jeopardize its humanitarian and development missions.</span></p>
<p ><span >• Ensure implementation of safeguarding policies and procedures.</span></p>
<p > </p>
<p ><em ><u >Hardware and Software Management</u></em></p>
<p ><span >• Oversee the responsible management and maintenance of ICT equipment in the MEL team according to Mercy Corps asset management policies and procedures.</span></p>
<p ><span >• Manage the purchase/subscription and renewal of technology software and platforms used in IQLAA in close coordination with the country MEL Advisor.</span></p>
<p ><span >• Prepare a data protection plan in coordination with the relevant stakeholders.</span></p>
<p > </p>
<p ><em ><u >Safeguarding Responsibilities</u></em></p>
<p ><span >• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.</span></p>
<p ><span >• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</span></p>
<p ><span >• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</span></p>
<p > </p>
<p ><span >Supervisory Responsibility: NA</span></p>
<p ><span >Reports Directly To:</span><span > Senior MEL Officer</span></p>
<p ><span >Works Directly With:</span><span > Program Quality and Learning (PQL) Director, PQL team, program teams, Communications team, procurement team, and finance teams.</span></p>
<p > </p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p > </p>
<p ><span >Knowledge and Experience</span></p>
<p ><span >▪ Bachelor’s degree in any relevant field, such sa but not limited to: engineering, Management, Information management, Sociology, Economics, Statistics, International Development.</span></p>
<p ><span >▪ Master’s degree in is highly preferred.</span></p>
<p ><span >▪ Minimum of 2 years of experience. The specific experience in MSEs/HBBs development is a plus.</span></p>
<p ><span >▪ Proven experience in leading a team.</span></p>
<p ><span >▪ Demonstrated skills in data collection, statistical analysis methods, and database management.</span></p>
<p ><span >▪ Demonstrated experience in building log-frame, indicators, and relevant data collection tools.</span></p>
<p ><span >▪ Experience developing and delivering training on MEL.</span></p>
<p ><span >▪ Very strong writing skills, including reports, best practices, case studies, etc.</span></p>
<p ><span >▪ Proficiency in Microsoft Office applications, including Excel and Word.</span></p>
<p ><span >▪ Proficiency in developing XLS forms and using ODK is required.</span></p>
<p ><span >▪ Fluency in spoken and written Arabic and English.</span></p>
<p > </p>
<p > </p>
<p ><span >Success Factors</span></p>
<p ><span >▪ Deep commitment to humanitarian principles and values.</span></p>
<p ><span >▪ Willingness to learn new skills and methodologies.</span></p>
<p ><span >▪ Ability to work under pressure, independently, and with limited supervision.</span></p>
<p ><span >▪ Demonstrated organizational skills.</span></p>
<p ><span >▪ Demonstrated creative problem-solving skills.</span></p>
<p ><span >▪ Security, political and cultural awareness.</span></p>
<p ><span >▪ Ability to provide a high-quality report in English.</span></p>
<p ><span >▪ Ability to multi-task while meeting several pressing deadlines.</span></p>
<p ><span >▪ Mature, responsible, and diplomatic in their interactions with others.</span></p>
<p ><span >▪ Pays attention to detail and is meticulous, thorough, and results-oriented.</span></p>
<p > </p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan and it may require up to 10% to travel regularly to Mercy Corps field offices and project sites. Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs, and MC's policies, procedures, and values at all times and in all in-country venues.</span></p>
<p > </p>
<p ><span >Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive</span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness</span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.</span></p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-justify" > </p>
<p class="ql-align-justify" > </p>
<p class="ql-align-justify" ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p class="ql-align-justify" ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p class="ql-align-justify" ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p class="ql-align-justify" ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p class="ql-align-justify" ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p class="ql-align-justify" ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br>We are currently recruiting an IT Support Coordinator to join our Global IT team.<br>This is a remote position open to candidates based in RI countries of operation ideally Jordan, Syria, Lebanon, Yemen, Palestine or T rkiye.<br>At Relief International, we are committed to building a representative, inclusive and authentic workplace. We strongly encourage applications from candidates from minoritized backgrounds those who bring lived experience of the contexts in which we work.<br>This role is classified as requiring standard pre-employment checks.<br>About Relief International<br>Relief International is an international non-profit organization that partners with communities impacted by conflict, climate change and disaster to save lives, build greater resilience and promote long-term health and wellbeing. We work in countries across Africa, Asia, and the Middle East, providing Health and Nutrition, WASH (Water, Sanitation, and Hygiene), Education and Livelihoods programming that creates the foundation for community resilience.<br>About the Opportunity<br>The role provides direct IT support to Jordan, Lebanon, Syria, T rkiye, Palestine, and Yemen, while also contributing to the global IT support function, including support for Sudan and Global Teams. Operating in complex, high-context environments with limited IT infrastructure in some locations, the position requires a high degree of autonomy, problem-solving, adaptability, and the ability to deliver reliable IT services across multiple countries.<br>The IT Support Coordinator ensures effective, timely, and compliant IT services for multiple RI country programs and global operations. The role delivers advanced technical troubleshooting, system access management, software provisioning, and IT capacity building across multiple high-risk operating environments. It also serves as the primary IT focal point for countries without local IT staff and as a backup to existing country IT roles.<br>Your Responsibilities<br>This role includes the following responsibilities.<br>• Provide advanced IT support across multiple RI country programs, resolving complex issues related to Microsoft 365, SharePoint, OneDrive, user access, software applications, and business systems.<br>• Act as the primary IT focal point for designated country offices, ensuring reliable and timely support in locations with limited or no local IT presence while maintaining business continuity.<br>• Manage user accounts, system access, permissions, and onboarding activities, ensuring secure and compliant access to RI systems and platforms.<br>• Support and mentor country IT staff and focal points, delivering guidance, training, and practical assistance to strengthen IT service delivery and compliance with RI policies.<br>• Coordinate software licensing, technology procurement, and asset management processes, ensuring compliance with organizational policies, donor requirements, and security standards.<br>• Monitor and maintain regional IT infrastructure and network devices, supporting cybersecurity controls, system integrity, and adherence to approved security baselines.<br>• Partner with country and global teams to identify technology solutions that improve operational effectiveness, support humanitarian programming, and enhance user experience across RI s global operations.<br>About You<br>You will bring the following experience and skills.<br>• Proven experience in IT support across multiple locations.<br>• Strong understanding of Microsoft 365, SharePoint, OneDrive, and Windows environments.<br>• Experience with software licensing and vendor coordination.<br>• Strong troubleshooting and problem-solving skills.<br>• Ability to work in complex, high-risk, and multi-cultural environments.<br>• Experience in NGO or humanitarian IT support would be a bonus.<br>• Familiarity with Starlink systems and portal management preferred.<br>• Arabic language skills preferred.<br>Research shows that women and people of colour are less likely to apply to jobs, unless they meet every single requirement. If you re excited about this role, but your experience doesn t align with every criteria described, we encourage you to apply anyway, you could be exactly what we need!<br>How to apply<br>To apply for this post, click on the Apply button in the job advert page .<br>• You will be asked to upload a CV and Cover Letter .<br>• The cover letter should be one page, and explain why you are interested in this post with Relief International and how your skills and experience make you a good fit.<br>Closing Date<br>We will be reviewing applicants on a rolling basis, please apply today as we may withdraw the position from the jobs board before the closing date.<br>As a humanitarian organization, Relief International is committed to the safeguarding of all those we come into contact with through our work. We are committed to the core humanitarian principles regarding prevention of sexual exploitation and abuse. Relief International expects all staff and volunteers to share this commitment and uphold the values and behaviors outlined in the Code of Conduct.<br>Recruitment to all roles in Relief International include a criminal records self-declaration, references, and other pre-employment checks, which may include police and qualifications checks.<br>Due to the nature of this role, we will be reviewing applications on an ongoing basis and the role might be filled and closed before the closing date. Early applications are encouraged.<br></div></section>
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until November 2026</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806924" ></a><a name="x__Toc233880839" ><span ><b><span >About Mercy Corps</span></b></span></a></p>
<p class="x_MsoNormal" ><span ><span ><span >Mercy Corps is an international relief and development organization that operates in more than 40 countries around the world, whereby its Jordan office was founded in 2006 and has since worked to expand clean water access, strengthen youth and women's civic participation, and boost economic stability for both Jordanians and refugees. Mercy Corps Jordan partners with local governments and organizations to support communities in building economically secure and more peaceful futures, with programs focused on climate resilience, sustainable livelihoods, and inclusive economic growth.</span></span></span></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" ><span ><span ><b><span >About Iqlaa</span></b></span></span></p>
<p class="x_MsoNormal" ><span ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government - implemented by Mercy Corps as lead implementer within an implementation consortium of six partners, aims to support Jordan's Home-Based Businesses (HBBs) and Micro and Small Enterprises (MSEs) to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments. </span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and constraints that facilitate or restrict formalization and growth. Based on findings, Iqlaa implements best practices to strengthen businesses and develop an MSE-focused financial sector within a market systems development framework. Program activities are delivered with a strong localization element to respond to specific market needs and the local context. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Using a Market Systems Development (MSD) approach, Mercy Corps collaborates with private sector market actors to pilot and scale innovative solutions that address key market constraints. These partnerships aim to catalyze sustainable business practices that continue beyond the duration of the Activity.</span></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806926" ><b><span >Activity Description</span></b></a></p>
<p class="x_MsoNormal" ><span >As part of its market systems development (MSD) approach, Iqlaa is supporting a digital marketplace operating in the home improvement sector to develop the core technology of its platform, connecting a network of local merchants and suppliers to customers nationwide and improving market participation and operational efficiency for micro and small enterprises (MSEs) across Jordan.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >To support this effort, Mercy Corps, within the scope of Iqlaa, seeks to engage a national individual consultant to deliver platform technology development services comprising backend inventory management, online product publishing and synchronization, and the fulfillment center and warehousing system. The consultant will work in close coordination with Iqlaa’s partner team and Mercy Corps Jordan, following Mercy Corps Jordan’s procurement and compliance requirements as a United States Government-funded program.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p>
<p class="x_MsoNormal" ><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></p>
<p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1aupT2VwrFQvNe2ihxeWVEwD2uaE6RlQq?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1aupT2VwrFQvNe2ihxeWVEwD2uaE6RlQq?usp=sharing">https://drive.google.com/drive/folders/1aupT2VwrFQvNe2ihxeWVEwD2uaE6RlQq?usp=sharing</a></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Wednesday 29 July, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the SOW document (pages 6-7) .</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" > </p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>COGNNA is a fast-growing cybersecurity startup revolutionizing how businesses manage their security operations.<br> Our innovative SaaS platform provides organizations with the tools to detect, prevent, and respond to cyber threats with ease.<br> Headquartered in Riyadh, Saudi Arabia, COGNNA is on a mission to empower businesses locally and internationally to build resilient and cost-effective cybersecurity operations.<br> We are looking for a highly skilled Senior Technical Support Engineer to serve as the ultimate escalation point for our clients' technical issues.<br> In this role, you will focus entirely on ensuring the seamless agent deployment, functionality efficiency, and health of our Platform.<br> You will troubleshoot complex system environments, lead agent installations, conduct client training sessions.<br> Key Responsibilities Advanced Technical Troubleshooting: Act as the Tier 2/Escalation point for complex technical issues, diagnosing and resolving deep-rooted system, network, and software problems for our clients.<br> Agent Installation & Management: Guide clients through, and directly execute, the deployment and configuration of software agents (e.<br>g., EDR, monitoring tools) across diverse enterprise environments (Windows, Linux, Kubernetes, etc.<br>). Client Training & Onboarding: Design and deliver comprehensive technical training sessions to ensure clients are fully equipped to utilize and maintain our solutions.<br> Escalation & Communication Management: Lead communications with key client stakeholders (including technical Champions) during high-priority technical roadblocks, translating complex issues into clear, actionable updates.<br> Knowledge & Process Improvement: Author detailed Knowledge Base (KB) articles and standard operating procedures (SOPs) to streamline future installations and troubleshooting steps.<br> Team Mentorship: Coach and guide junior support staff on advanced troubleshooting techniques and client management.<br> ? Competitive Package – Salary + equity options + saving plan ? Flexible & Remote – Work from anywhere with an outcomes-first culture ? Team of Experts – Work with designers, engineers, and security pros solving real-world problems ? Growth-Focused – Your ideas ship, your voice counts, your growth matters ? Global Impact – Build products that protect critical systems and data 5+ years in enterprise technical support, field engineering, or a highly technical, customer-facing B2B SaaS role.<br> Strong skills in managing and fixing major enterprise operating systems, especially Windows, Linux, and macOS.<br> Strong understanding of public cloud platforms (AWS, Azure, or GCP) to support and fix software setups in cloud and hybrid environments.<br> Strong understanding of network setups and protocols, including TCP/IP, DNS, ICMP, and Firewalls, with the ability to use network tools to fix connectivity and installation blocks.<br> Skilled in PowerShell and Shell scripting (Bash) to automate troubleshooting and handle large-scale software deployments.<br> Good general understanding of cybersecurity products (like EDR, SIEM, or XDR) only from an installation, system compatibility, and setup standpoint.<br> Great ability to break down deployment failures, read complex log files, and copy complex client environments in a test lab.<br> Strong verbal and written communication skills, with the professionalism needed to deliver training and lead important talks during onsite client visits.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>During your tenure as a Manager/Assistant Manager Information Technology Digital Applications, you will demonstrate and develop your capabilities in the following areas:</p><p>Provide first-line support for D365 application (intake and ticket management in ServiceNow, including request logging, triage, and user communication)</p><p>Validation of user tickets, issues, requirements to ensure completeness, confirms severity, and resolve issues that can be handled at first level.</p><p>Escalate ServiceNow tickets to Deloitte India D365 support team via Azure DevOps when second-level investigation or engineering action is required</p><p>Continuous monitoring and governance of D365 tickets to ensure resolution as per priority and within SLAs</p><p>Capture recurring issues and business context to improve the overall application quality and user experience</p><p>Upskilling on existing resources</p><p>Periodic review of user access and license utilization</p><p>Review and approval of releases / code deployments via Azure DevOps</p><p>Support internal, external audit related requirements for D365 application</p><p>Responsible for engaging and interacting with the Deloitte Finance teams and extended organization with a focus on expediting issues resolution</p><p>Leadership Capabilities:</p><p>Builds own understanding of our purpose and values; explores opportunities for impact.</p><p>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</p><p>Understands expectations and demonstrates personal accountability for keeping performance on track.</p><p>Actively focuses on developing effective communication and relationship-building skills.</p><p>Understands how their daily work contributes to the priorities of the team and the business.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications:</h2><p>Bachelors / master s degree (B.E./ B.Tech./ MCA) or equivalent</p><p>8 Years of experience in Application development and support experience, including but not limited to</p><ul><li>Expertise with Microsoft Dynamics 365 (D365) application with following modules: Finance & Operations Project Management Time & Expense Management Payroll processing</li><li>Good knowledge of Azure DevOps code deployment, branching, pipelining, review and approval of deployment requests etc</li><li>Working experience of D365 reports, integrations & APIs</li><li>Working experience of D365 user accesses and license requirements</li><li>Excellent analytical and troubleshooting skills to diagnose application issues</li><li>Working experience with Microsoft GP (Great Plains) will be an advantage</li><li>Awareness and capability of appropriate communications with multiple teams. Will utilize effective communications with patience and customer service skills in situations with impatient users'</li></ul><p></p></section>
<p><h4>Description</h4>
<p>COGNNA is a fast-growing cybersecurity startup revolutionizing how businesses manage their security operations. Our innovative SaaS platform provides organizations with the tools to detect, prevent, and respond to cyber threats with ease. Headquartered in Riyadh, Saudi Arabia, COGNNA is on a mission to empower businesses locally and internationally to build resilient and cost-effective cybersecurity operations.</p>
<p>We are looking for a highly skilled Senior Technical Support Engineer to serve as the ultimate escalation point for our clients' technical issues. In this role, you will focus entirely on ensuring the seamless agent deployment, functionality efficiency, and health of our platform. You will troubleshoot complex system environments, lead agent installations, and conduct client training sessions.</p>
<h4>Key responsibilities</h4>
<ul>
<li><strong>Advanced technical troubleshooting:</strong> Act as the Tier 2/Escalation point for complex technical issues, diagnosing and resolving deep-rooted system, network, and software problems for our clients.</li>
<li><strong>Agent installation & management:</strong> Guide clients through, and directly execute, the deployment and configuration of software agents (e.g., EDR, monitoring tools) across diverse enterprise environments (Windows, Linux, Kubernetes, etc.).</li>
<li><strong>Client training & onboarding:</strong> Design and deliver comprehensive technical training sessions to ensure clients are fully equipped to utilize and maintain our solutions.</li>
<li><strong>Escalation & communication management:</strong> Lead communications with key client stakeholders (including technical champions) during high-priority technical roadblocks, translating complex issues into clear, actionable updates.</li>
<li><strong>Knowledge & process improvement:</strong> Author detailed knowledge base (KB) articles and standard operating procedures (SOPs) to streamline future installations and troubleshooting steps.</li>
<li><strong>Team mentorship:</strong> Coach and guide junior support staff on advanced troubleshooting techniques and client management.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>5+ years in enterprise technical support, field engineering, or a highly technical, customer-facing B2B SaaS role.</li>
<li>Strong skills in managing and fixing major enterprise operating systems, especially Windows, Linux, and macOS.</li>
<li>Strong understanding of public cloud platforms (AWS, Azure, or GCP) to support and fix software setups in cloud and hybrid environments.</li>
<li>Strong understanding of network setups and protocols, including TCP/IP, DNS, ICMP, and firewalls, with the ability to use network tools to fix connectivity and installation blocks.</li>
<li>Skilled in PowerShell and Shell scripting (Bash) to automate troubleshooting and handle large-scale software deployments.</li>
<li>Good general understanding of cybersecurity products (like EDR, SIEM, or XDR) only from an installation, system compatibility, and setup standpoint.</li>
<li>Great ability to break down deployment failures, read complex log files, and copy complex client environments in a test lab.</li>
<li>Strong verbal and written communication skills, with the professionalism needed to deliver training and lead important talks during onsite client visits.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Competitive package – salary, equity options, and saving plan</li>
<li>Flexible & remote – work from anywhere with an outcomes-first culture</li>
<li>Team of experts – work with designers, engineers, and security professionals solving real-world problems</li>
<li>Growth-focused – your ideas ship, your voice counts, your growth matters</li>
<li>Global impact – build products that protect critical systems and data</li>
</ul></p><p></p>
<p>Role Overview</p><p>We are seeking an experienced Freelance IT Finance & Controlling Consultant to support the Digital Finance & Governance team. The primary focus of this role is to provide hands-on support for IT budget planning, management reporting, month-end financial activities, and IT cost allocation/recharge processes. You will work remotely for a german company.</p><p> </p><p>The consultant will work closely with IT leadership, finance teams, and country organizations to ensure financial transparency, reporting accuracy, and efficient financial governance across the IT organization.</p><p>Key Responsibilities</p><p> </p><p>Support IT budget planning, forecasting, financial performance tracking, and month-end closing activities.</p><p>Prepare management reports, financial analyses, dashboards, and executive presentations.</p><p>Manage and enhance IT cost allocation and recharge processes, including data validation and reporting.</p><p>Monitor software licensing spend, usage, compliance, and optimization opportunities.</p><p>Drive license optimization initiatives to improve cost efficiency and value realization.</p><p>Coordinate and track software and service renewals, including financial impact assessments and stakeholder alignment.</p><p>Analyze budget deviations, identify risks and savings opportunities, and support cost optimization measures.</p><p>Collaborate with IT, Finance, Procurement, and vendors to ensure financial transparency and governance.</p><p>Contribute to process improvements, reporting automation, and continuous enhancement of IT financial management practices.</p><p>Skills</p><p> </p><p>Support IT budget planning, forecasting, financial performance tracking, and month-end closing activities.</p><p>Prepare management reports, financial analyses, dashboards, and executive presentations.</p><p>Manage and enhance IT cost allocation and recharge processes, including data validation and reporting.</p><p>Monitor software licensing spend, usage, compliance, and optimization opportunities.</p><p>Drive license optimization initiatives to improve cost efficiency and value realization.</p><p>Coordinate and track software and service renewals, including financial impact assessments and stakeholder alignment.</p><p>Analyze budget deviations, identify risks and savings opportunities, and support cost optimization measures.</p><p>Collaborate with IT, Finance, Procurement, and vendors to ensure financial transparency and governance.</p><p>Contribute to process improvements, reporting automation, and continuous enhancement of IT financial management practices.</p>
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<p ><span >The purpose of the Information Management, Design & Advocacy Officer position is to ensure the provision of updated daily data to the cluster Information Coordinator and coordination team by analyzing, verifying, and preparing reports that align with the identified needs in the OPT. The officer will also be responsible for designing all cluster-related products — including infographics, dashboards, maps, and visual materials — originated from the Cluster Team, as well as managing the cluster's social media presence and supporting evidence-based advocacy communications.</span></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><span ><b>About You</b></span></div><div><span ><b><br></b></span></div><div><span ><b>You will bring the following experience and skills.</b></span></div><div><span ><br></span></div><div><span >Proven experience in IT support across multiple locations.</span></div><div><span >Strong understanding of Microsoft 365, SharePoint, OneDrive, and Windows environments.</span></div><div><span >Experience with software licensing and vendor coordination.</span></div><div><span >Strong troubleshooting and problem-solving skills.</span></div><div><span >Ability to work in complex, high-risk, and multi-cultural environments.</span></div><div><span >Experience in NGO or humanitarian IT support would be a bonus.</span></div><div><span >Familiarity with Starlink systems and portal management preferred.</span></div><div><span >Arabic language skills preferred.</span></div><div><span >Research shows that women and people of colour are less likely to apply to jobs, unless they meet every single requirement. If you’re excited about this role, but your experience doesn’t align with every criteria described, we encourage you to apply anyway, you could be exactly what we need!</span></div><div><span ><br></span></div><div><span >How to apply</span></div><div><span >To apply for this post, click on the “Apply” button in the job advert page.</span></div><div><span ><br></span></div><div><span >You will be asked to upload a CV and Cover Letter.</span></div><div><span >The cover letter should be one page, and explain why you are interested in this post with Relief International and how your skills and experience make you a good fit.</span></div><div><span >Closing Date</span></div><div><span ><br></span></div><div><span >We will be reviewing applicants on a rolling basis, please apply today as we may withdraw the position from the jobs board before the closing date.</span></div><div><span ><br></span></div><div><span >As a humanitarian organization, Relief International is committed to the safeguarding of all those we come into contact with through our work. We are committed to the core humanitarian principles regarding prevention of sexual exploitation and abuse. Relief International expects all staff and volunteers to share this commitment and uphold the values and behaviors outlined in the Code of Conduct.</span></div><div><span ><br></span></div><div><span >Recruitment to all roles in Relief International include a criminal records self-declaration, references, and other pre-employment checks, which may include police and qualifications checks.</span></div><div><span ><br></span></div><div><span >Due to the nature of this role, we will be reviewing applications on an ongoing basis and the role might be filled and closed before the closing date. Early applications are encouraged.</span></div><div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You will bring the following experience and skills.</p><ul><li>Proven experience in IT support across multiple locations.</li><li>Strong understanding of Microsoft 365, SharePoint, OneDrive, and Windows environments.</li><li>Experience with software licensing and vendor coordination.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Ability to work in complex, high-risk, and multi-cultural environments.</li><li>Experience in NGO or humanitarian IT support would be a bonus.</li><li>Familiarity with Starlink systems and portal management preferred.</li><li>Arabic language skills preferred.</li></ul><p>Research shows that women and people of colour are less likely to apply to jobs, unless they meet every single requirement. If you re excited about this role, but your experience doesn t align with every criteria described, we encourage you to apply anyway, you could be exactly what we need!</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>Location:</span></strong><span> Amman, Jordan</span></p><br>
<p><strong><span>Job Type:</span></strong><span> Full-time</span></p><br>
<p><strong><span>Hashtag:</span></strong><span> #LI-AA2</span></p><br> <p><strong><span>About Us :</span></strong></p><br>
<p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission. </span></p><br> <p><span>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 R&D hubs across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </span></p><br> <p><strong><span>Description:</span></strong></p><br> <p><span>We are looking for a talented <strong>Specialist, IT PMO </strong>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</span></p><br> <p><span>If you want to be part of a team that cares about impact, this is the place for you.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br> <p><span>1. Portfolio & Governance Support</span></p><br> <ul>
<li><span>Support the PMO Manager in portfolio planning, prioritization, and alignment with organizational strategy.</span></li>
<li><span>Ensure adherence to PMO governance frameworks, policies, and standards.</span></li>
<li><span>Monitor compliance with project management methodologies (Agile, Waterfall, Hybrid).</span></li>
<li><span>Maintain and continuously enhance PMO processes, templates, and tools.</span></li>
</ul> <p><span>2. Project Oversight & Delivery Assurance</span></p><br> <ul>
<li><span>Track project performance using KPIs such as scope, schedule, cost, risk, and quality.</span></li>
<li><span>Conduct periodic project health checks and governance audits.</span></li>
<li><span>Identify risks and issues proactively and escalate with mitigation recommendations.</span></li>
</ul> <p><span>3. Reporting & Executive Insights</span></p><br> <ul>
<li><span>Develop and maintain portfolio dashboards and executive-level reports.</span></li>
<li><span>Consolidate project updates into clear, actionable insights for leadership.</span></li>
<li><span>Prepare reports and presentations for steering committees and executive meetings.</span></li>
</ul> <p><span>4. Resource & Capacity Management</span></p><br> <ul>
<li><span>Support resource planning and allocation across projects and programs.</span></li>
<li><span>Monitor resource utilization and highlight over- or under-allocation risks.</span></li>
<li><span>Collaborate with functional managers to ensure optimal workforce capacity.</span></li>
</ul> <p><span>5. Financial Tracking & Benefits Realization</span></p><br> <ul>
<li><span>Monitor project budgets, forecasts, and actual expenditures.</span></li>
<li><span>Ensure financial governance, accuracy, and cost control discipline.</span></li>
<li><span>Track and report benefits realization against approved business cases.</span></li>
</ul> <p><span>6. Risk, Issue & Dependency Management</span></p><br> <ul>
<li><span>Maintain centralized portfolio-level risk and issue registers.</span></li>
<li><span>Identify and manage inter-project dependencies.</span></li>
<li><span>Ensure timely escalation and resolution of critical risks and issues.</span></li>
</ul> <p><span>7. Tools, Systems & Data Management</span></p><br> <ul>
<li><span>Administer and optimize PMO tools (e.g., MS Project Online, Power BI).</span></li>
<li><span>Ensure data accuracy, consistency, and integrity across systems.</span></li>
<li><span>Promote adoption of PMO tools and best practices through training and support.</span></li>
</ul> <p><span>8. Continuous Improvement & PMO Maturity</span></p><br> <ul>
<li><span>Identify opportunities to improve PMO efficiency and maturity.</span></li>
<li><span>Benchmark against industry best practices and implement enhancements.</span></li>
<li><span>Support audits, assessments, and maturity evaluations.</span></li>
</ul> <p><span>9. Mentoring & Capability Building</span></p><br> <ul>
<li><span>Mentor and guide junior Project Managers and PMO team members.</span></li>
<li><span>Support training initiatives and knowledge-sharing programs.</span></li>
<li><span>Contribute to fostering a high-performance and collaborative PMO culture.</span></li>
</ul> <p><strong><span>Qualifications:</span></strong></p><br>
<p><span>We are looking for candidates whose experience and skills align closely with the </span><span>qualifications outlined below:</span></p><br>
<ul>
<li><span>Bachelor’s degree in Business Administration, Project Management, IT, or a related field.</span></li>
<li><span>Minimum 5–8 years of experience in PMO, project/program management, or portfolio management.</span></li>
<li><span>Professional certifications such as PMP, PRINCE2, PMI-PgMP, or equivalent is highly desirable.</span></li>
<li><span>Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid).</span></li>
<li><span>Experience with PMO tools such as MS Project Online, Power BI, or similar platforms.</span></li>
</ul> <p><strong><span>Skills:</span></strong></p><br>
<ul>
<li><span>Strong analytical and problem-solving skills.</span></li>
<li><span>Excellent reporting and data visualization capabilities.</span></li>
<li><span>Effective stakeholder management and communication skills.</span></li>
<li><span>High attention to detail and organizational skills.</span></li>
<li><span>Ability to work in a fast-paced, multi-project environment.</span></li>
<li><span>Mentoring capabilities.</span></li>
</ul> <p><strong><span>Learn more about Hikma in Jordan </span></strong><strong><span>hikma-jordan-factsheet-aug-2025-en.pdf</span></strong></p><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong> </strong> <strong>Location:</strong> Amman, Jordan</p>
<p> <strong>Job Type:</strong> Full-time</p>
<p> <strong> </strong> </p>
<p> <strong>Description:</strong> </p>
<p> <strong> </strong> </p>
<p>We are looking for a talented <strong>Specialist, IT PMO </strong>to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p>
<p> </p>
<p>If you want to be part of a team that cares about impact, this is the place for you.</p>
<p> </p>
<p> <strong>Key Responsibilities:</strong> </p>
<p> <strong> </strong> </p>
<p>1. Portfolio & Governance Support</p>
<p> </p>
<ul>
<li>Support the PMO Manager in portfolio planning, prioritization, and alignment with organizational strategy.</li>
<li>Ensure adherence to PMO governance frameworks, policies, and standards.</li>
<li>Monitor compliance with project management methodologies (Agile, Waterfall, Hybrid).</li>
<li>Maintain and continuously enhance PMO processes, templates, and tools.</li>
</ul>
<p> </p>
<p>2. Project Oversight & Delivery Assurance</p>
<p> </p>
<ul>
<li>Track project performance using KPIs such as scope, schedule, cost, risk, and quality.</li>
<li>Conduct periodic project health checks and governance audits.</li>
<li>Identify risks and issues proactively and escalate with mitigation recommendations.</li>
</ul>
<p> </p>
<p>3. Reporting & Executive Insights</p>
<p> </p>
<ul>
<li>Develop and maintain portfolio dashboards and executive-level reports.</li>
<li>Consolidate project updates into clear, actionable insights for leadership.</li>
<li>Prepare reports and presentations for steering committees and executive meetings.</li>
</ul>
<p> </p>
<p>4. Resource & Capacity Management</p>
<p> </p>
<ul>
<li>Support resource planning and allocation across projects and programs.</li>
<li>Monitor resource utilization and highlight over- or under-allocation risks.</li>
<li>Collaborate with functional managers to ensure optimal workforce capacity.</li>
</ul>
<p> </p>
<p>5. Financial Tracking & Benefits Realization</p>
<p> </p>
<ul>
<li>Monitor project budgets, forecasts, and actual expenditures.</li>
<li>Ensure financial governance, accuracy, and cost control discipline.</li>
<li>Track and report benefits realization against approved business cases.</li>
</ul>
<p> </p>
<p>6. Risk, Issue & Dependency Management</p>
<p> </p>
<ul>
<li>Maintain centralized portfolio-level risk and issue registers.</li>
<li>Identify and manage inter-project dependencies.</li>
<li>Ensure timely escalation and resolution of critical risks and issues.</li>
</ul>
<p> </p>
<p>7. Tools, Systems & Data Management</p>
<p> </p>
<ul>
<li>Administer and optimize PMO tools (e.g., MS Project Online, Power BI).</li>
<li>Ensure data accuracy, consistency, and integrity across systems.</li>
<li>Promote adoption of PMO tools and best practices through training and support.</li>
</ul>
<p> </p>
<p>8. Continuous Improvement & PMO Maturity</p>
<p> </p>
<ul>
<li>Identify opportunities to improve PMO efficiency and maturity.</li>
<li>Benchmark against industry best practices and implement enhancements.</li>
<li>Support audits, assessments, and maturity evaluations.</li>
</ul>
<p> </p>
<p>9. Mentoring & Capability Building</p>
<p> </p>
<ul>
<li>Mentor and guide junior Project Managers and PMO team members.</li>
<li>Support training initiatives and knowledge-sharing programs.</li>
<li>Contribute to fostering a high-performance and collaborative PMO culture.</li>
</ul>
<p> </p>
<p> <strong>Qualifications:</strong> </p>
<p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p>
<ul>
<li>Bachelor s degree in Business Administration, Project Management, IT, or a related field.</li>
<li>Minimum 5 8 years of experience in PMO, project/program management, or portfolio management.</li>
<li>Professional certifications such as PMP, PRINCE2, PMI-PgMP, or equivalent is highly desirable.</li>
<li>Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid).</li>
<li>Experience with PMO tools such as MS Project Online, Power BI, or similar platforms.</li>
</ul>
<p> </p>
<p> <strong>Skills:</strong> </p>
<ul>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent reporting and data visualization capabilities.</li>
<li>Effective stakeholder management and communication skills.</li>
<li>High attention to detail and organizational skills.</li>
<li>Ability to work in a fast-paced, multi-project environment.</li>
<li>Mentoring capabilities.</li></ul></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the Role <br> <p><strong><span>We are looking for a fresh graduate to join the </span><span>Governance, Risk, and Compliance</span><span> Department for a one-year internship contract under Zain Youth Program.</span></strong></p><br><p><b><span>Job tasks: </span></b></p><br><ul><li><p>Develop and document security policies and procedures</p><br></li><li><p>Research and evaluate security controls for applications and services</p><br></li><li><p>Work effectively with the security team to identify security problems and improve the security aspects</p><br></li><li><p>Perform compliance audits against security controlsand international standards</p><br></li><li><p>Draft business continuity and disaster recovery plans</p><br></li></ul> <br> <br><br> What We Need From You <br> <p><span>The suitable candidate should have the following requirements:</span></p><br><p><span>Bachelor degree in </span><span>Electrical, Electronic, Network, Communication Engineer, or Network Security Engineer.</span></p><br><p><strong><span>Soft skills</span></strong></p><br><ul><li><p><span>Problem solving</span></p><br></li><li><p><span>Analytical thinking</span></p><br></li><li><p><span>Attention to details</span></p><br></li><li><p><span>Communication skills</span></p><br></li></ul><p><strong><span>Technical skills</span></strong></p><br><ul><li><p><span>Previous practices in audits and security checks</span></p><br></li><li><p><span>Knowledge of security solutions</span></p><br></li><li><p><span>Knowledge of business continuity strategies</span></p><br></li><li><p><span>Network / Security certificates such as ISO2230/270011certificates, CISA are preferred</span></p><br></li></ul> <br> <br> </div>
</span></i></b></span></span></p>
<p dir="RTL" style="text-align: justify; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%;">Required </span></b><b><span style="font-size: 16pt; line-height: 150%;">Security Systems Engineer</span></b><b><span style="font-size: 16pt; line-height: 150%;;"> under the following conditions:</span></b><b><span dir="LTR" style="font-size: 16pt; line-height: 150%;"></span></b></p>
<p dir="RTL" style="margin: 0cm 24.3pt 8pt 0cm; text-align: justify; text-indent: -6.3pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">Holding a bachelor’s degree in Mechatronics Engineering or Electrical Engineering (Computer or Communications) or equivalent<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">.<span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></span></p>
<p dir="RTL" style="margin: 0cm 24.3pt 8pt 0cm; text-align: justify; text-indent: -6.3pt; line-height: 150%;;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">At least 5 years of hands-on experience in a related field<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">.<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></span></p>
<p dir="RTL" style="margin: 0cm 24.3pt 8pt 0cm; text-align: justify; text-indent: -6.3pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">Good knowledge of electrical control basics, protection systems, and methods for maintenance and fault diagnosis of electrical panels.<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></span></span></p>
<p dir="RTL" style="margin: 0cm 24.3pt 8pt 0cm; text-align: justify; text-indent: -6.3pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">Good knowledge of computer networks (<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Networking Topology<span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">) and IT infrastructure (<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">IT Infrastructure<span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">).<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></span></span></span></span></p>
<p dir="RTL" style="margin: 0cm 24.3pt 8pt 0cm; text-align: justify; text-indent: -6.3pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">Proficient in SCADA systems and <span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">HMI<span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">.</span></span></span></span></span></span></span></span></p>
<p dir="RTL" style="margin: 0cm 24.3pt 8pt 0cm; text-align: justify; text-indent: -6.3pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">Ability to read electrical diagrams.<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></span></span></span></p>
<p dir="RTL" style="margin: 0cm 24.3pt 8pt 0cm; text-align: justify; text-indent: -6.3pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">Proficient in using measuring devices (<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Multimeter<span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">, <span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Megger<span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">, etc).<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></span></span></span></span></p>
<p dir="RTL" style="margin: 0cm 24.3pt 8pt 0cm; text-align: justify; text-indent: -6.3pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">Good knowledge of maintenance and troubleshooting for PLC systems.<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></span></span></p>
<p dir="RTL" style="margin: 0cm 24.3pt 8pt 0cm; text-align: justify; text-indent: -6.3pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">Proficiency in Arabic and English.<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></span></span></p>
<p dir="RTL" style="margin: 0cm 24.3pt 8pt 0cm; text-align: justify; text-indent: -6.3pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">Proficiency in using Microsoft Office programs.<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></span></span></p>
<p dir="RTL" style="margin: 0cm 24.3pt 8pt 0cm; text-align: justify; text-indent: -6.3pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">-<span style="font: 7pt 'Times New Roman';"> <span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">Preferably with specialized training courses in the field of work.<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></span></span></p>
<p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><span style="font-size: 16pt; line-height: 150%; color: #292929; background: #fefefe;">Those who meet the above conditions and are interested, please send your CV to<span dir="LTR" style="font-size: 16pt; line-height: 150%; color: #292929; background: #fefefe;"></span></span></p>
<p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%;"><a href="mailto:jobcvs990@gmail.com"><span dir="LTR" style="background: #fefefe; text-decoration: none;">jobcvs990@gmail.com</span></a></span></b><b><span dir="LTR" style="font-size: 16pt; line-height: 150%; color: #292929; background: #fefefe;"></span></b></p>
<p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><span style="font-size: 16pt; line-height: 150%; color: #292929; background: #fefefe;">For inquiries and more information contact via WhatsApp number at <span style="font-size: 16pt; line-height: 150%; color: #292929; background: #fefefe;"></span></span></p>
<p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%; color: #292929; background: #fefefe;">0797403988</span></b><b><span style="font-size: 16pt; line-height: 150%;"></span></b></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Perform minor routine maintenance on property vehicles (i.e., engineering trucks, shuttle vans, electric carts) including checking oil, fluid levels, tire pressure/wear, charging batteries, and replacing spark plugs. Perform preventative maintenance on tools and equipment, including cleaning and lubrication. Maintain proper maintenance inventory and requisition parts and supplies as needed. Maintain daily logs of operation, maintenance, and safety activities, including test results, instrument readings, and details of equipment malfunctions and maintenance work.<br>Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Visually inspect tools, equipment, or machines (e.g., to identify defects). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience. <br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>