CS Cart Jobs - Amman Jordan

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Perform routine maintenance and repairs on mechanical, electrical, and plumbing systems Diagnose and troubleshoot equipment malfunctions Conduct regular inspections of facility equipment and infrastructure Install and set up new equipment as needed Respond promptly to maintenance requests and emergency situations Maintain accurate records of maintenance activities and equipment status Collaborate with other departments to ensure smooth operations Adhere to all safety protocols and procedures Participate in ongoing training and skill development programs Assist in inventory management of tools, parts, and supplies Contribute to the development and implementation of preventive maintenance schedules Provide technical support and guidance to other team members as needed</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or vocational certificate in a relevant technical field</li><li>Minimum of 2 years of practical experience as a general technician or in a similar role</li><li>Proficiency in using basic tools and equipment related to facility maintenance</li><li>Strong problem-solving skills and ability to think critically</li><li>Excellent attention to detail and organizational skills</li><li>Ability to read and interpret technical manuals and schematics</li><li>Knowledge of safety procedures and regulations</li><li>Physical stamina and dexterity to perform various maintenance tasks</li><li>Excellent communication and interpersonal skills</li><li>Flexibility to work in a dynamic environment and handle multiple priorities</li><li>Goal-oriented mindset with a focus on efficiency and customer satisfaction</li><li>Relevant certifications in specific technical areas (e.g., HVAC, electrical) are a plus</li><li>Basic computer skills for record-keeping and communication purposes</li><li>Ability to work independently and as part of a team</li><li>Willingness to learn and adapt to new technologies and procedures</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><strong>Who are we?</strong> <br> <p></p> <p>Eon Dental is a high-impact medical devices &amp; tech company growing at neck breaking speed. We are a team of over ~500 colleagues dedicated to making Eon Dental a leading global player in the clear aligner and dental services industry.</p> <p>Eon Dental aims to deliver value to dentists and orthodontists worldwide by offering a superior quality product, dynamic pricing, treatment schemes as well as after-sales service and assistance.</p> <p>Software and innovation are involved in all aspects of our product lifecycle; beginning from an engaging experience on the frontend applications that serves customers and dentists to robust backend solutions for process management and automation.</p> <p>Our excitement about the vision and mission of the company has enabled us to foster a great culture and an exciting work environment that is based on building synergies and our team s exceptional talent to make our customers experience outstanding.<br> </p> <p> <strong>Your Impact<br> </strong> <br>The Technical Support Specialist role is based in Jordan and reports to IT Infrastructure Head and will be responsible for managing and resolving technical support tickets while assisting with system administration tasks. This role involves diagnosing hardware and software issues, providing user training, maintaining documentation, and collaborating with the IT team to improve support processes, ensuring optimal technology use across the organization.<br> </p> <p> <strong>What You'll Do</strong> </p> <ul> <li> <p>Monitor and manage technical support tickets in the ticketing system, ensuring timely resolution and follow-up.</p> </li> <li> <p>Diagnose and troubleshoot hardware and software issues, providing effective solutions to users.</p> </li> <li> <p>Provide training and support to users on software applications and systems to enhance their technical proficiency.</p> </li> <li> <p>Create and maintain technical documentation, including user guides, FAQs, and troubleshooting procedures.</p> </li> <li> <p>Assist with system administration tasks, including user account management, software installations, and updates.</p> </li> <li> <p>Work closely with the IT team to enhance support processes and share insights on common user issues.</p> </li> <li> <p>Identify areas for improvement in support processes and recommend solutions to enhance efficiency.</p> </li> <li> <p>Promote cybersecurity best practices among users and assist in monitoring compliance with security policies.</p> </li> <li> <p>Adhere to the quality standards and safety procedures as per the company guidelines and local regulations.</p> </li> <li> <p>Take appropriate actions in relation to any hazards and work related issues, and escalate as needed, in order to ensure prompt and effective resolution.</p> </li> <li> <p>Perform other job-related tasks as assigned by the line manager, in order to ensure the fulfillment of organizational objectives.<br> </p> </li> </ul> <p> <strong>What To Bring</strong> </p> <ul> <li> <p>Bachelor s degree in Computer Science, Information Technology, or a related field is required.</p> </li> <li> <p>Relevant certifications (e.g., MCSA, CCMA) is preferred.</p> </li> <li> <p>Minimum of 2-4 years of experience in technical support or system administration.</p> </li> <li> <p>Good English communication skills verbal and written.</p> </li> </ul> <p> </p> <p> <strong>What We Offer</strong> </p> <ul> <li> <p>Great culture and growth opportunity</p> </li> <li> <p>The chance to personally impact Eon s customer experience</p> </li> <li> <p>Push your boundaries working with highly motivated and cross-functional teams</p> </li> </ul> <p> </p> <p> <strong>Interested?</strong> </p> <p>Then apply for this position by clicking on the apply button. All applicants must send an updated CV in English. </p></div></section>

<p><h4>Description</h4> <h4>Key responsibilities</h4> <h4>Technical presales support</h4> <p>Collaborate with sales teams to understand customer business and technical requirements in KSA and UAE.<br> Design and propose suitable technical solutions aligned with customer needs.<br> Prepare technical proposals, solution architectures, and statements of work.<br> Conduct product presentations, demonstrations, and proof-of-concept (POC) sessions.<br> Respond to RFPs, RFIs, and RFQs with technical and functional inputs.<br> Assist in effort estimation, BOM preparation, and solution sizing.</p> <h4>Customer engagement</h4> <p>Participate in customer meetings, workshops, and discovery sessions.<br> Explain technical concepts clearly to both technical and non-technical stakeholders.<br> Build trusted relationships with customers, partners, and internal teams.<br> Address customer technical concerns and provide recommendations.</p> <h4>Solution design & documentation</h4> <p>Prepare high-level and low-level solution designs when required.<br> Create architecture diagrams, implementation approaches, and integration workflows.<br> Ensure proposed solutions follow best practices, scalability, security, and compliance standards.</p> <h4>Collaboration</h4> <p>Coordinate with engineering, delivery, product, and support teams.<br> Work closely with project managers and solution architects during transition to delivery.<br> Support continuous improvement of presales assets, templates, and demo environments.</p> <h4>Market & product knowledge</h4> <p>Stay updated on industry trends, competitor solutions, and emerging technologies.<br> Maintain strong understanding of company products, services, and capabilities.</p> <h4>Required qualifications</h4> <p>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.<br> 3–6 years of experience in presales, solution engineering, systems engineering, or technical consulting.<br> Experience in preparing technical proposals and responding to RFPs.<br> Strong understanding of enterprise IT solutions, cloud technologies, integrations, and software architectures.<br> Excellent communication and presentation skills.<br> Ability to work in a fast-paced, customer-facing environment.</p> <h4>Preferred skills</h4> <p>Experience with cloud platforms such as Azure, AWS, or Google Cloud.<br> Knowledge of APIs, integrations, databases, and enterprise applications.<br> Familiarity with cybersecurity, infrastructure, data, or AI solutions is a plus.<br> Experience with diagramming and documentation tools (Visio, Draw.io, etc.).<br> Relevant technical certifications are advantageous.</p> <h4>Soft skills</h4> <p>Strong analytical and problem-solving abilities.<br> Customer-oriented mindset.<br> Strong teamwork and collaboration skills.<br> Ability to manage multiple opportunities simultaneously.<br> Good negotiation and stakeholder management skills.</p> <h4>KPIs / success metrics</h4> <ul> <li>Quality and timeliness of technical proposals.</li> <li>Win rate contribution.</li> <li>Customer satisfaction during presales engagements.</li> <li>Accuracy of solution sizing and estimations.</li> <li>Number of successful demos and POCs delivered.</li> </ul></p><p></p>

<p><br></p><p>Scope of the Position The Systems Administrator is responsible for the effective provisioning, installation, configuration, operation, and maintenance of systems hardware, software, and related infrastructure in both Windows and Linux environments. This role ensures that IT systems run efficiently and securely, serving the needs of the organization. The candidate will work with various teams to design and implement solutions that enhance IT service delivery.</p><p>Primary Duties and Responsibilities</p><p>System Administration (Windows &amp; Linux):</p><ul><li>Manage and maintain both Windows Server and Linux environments, ensuring high availability, security, and performance.</li><li>Install, configure, and update server operating systems, applications, and related infrastructure.</li><li>Monitor server health, performance, and security to identify and resolve potential issues.</li><li>Perform system backups, restore operations, and disaster recovery planning.</li><li>Manage user accounts, permissions, and access control on both Windows and Linux systems.</li></ul><p>Security &amp; Compliance:</p><ul><li>Implement and maintain security protocols, patch management, and vulnerability assessments for both environments.</li><li>Ensure systems comply with relevant industry standards and regulations (e.g., SOC2, PCI-DSS , GDPR).</li><li>Administer Active Directory (AD) and domain security policies on Windows systems.</li></ul><p>Networking &amp; Infrastructure:</p><ul><li>Collaborate with network and security teams to optimize system integrations and improve IT infrastructure resilience.</li></ul><p>Automation &amp; Scripting:</p><ul><li>Develop and maintain automation scripts for routine tasks using PowerShell, Bash, Python, or other scripting languages.</li><li>Automate system deployments, monitoring, and updates for both Windows and Linux environments.</li></ul><p>Virtualization &amp; Cloud:</p><ul><li>Manage virtualization platforms such as VMware, Hyper-V, or other hypervisors.</li><li>Support cloud infrastructure (e.g., AWS, Azure) as part of a hybrid environment, managing servers and services deployed in the cloud.</li><li>Migrate workloads between on-premises and cloud platforms when needed.</li></ul><p>Technical Support &amp; Troubleshooting:</p><ul><li>Provide advanced troubleshooting support for system issues, ensuring timely resolution of critical incidents.</li><li>Collaborate with helpdesk and other IT staff to provide technical assistance and training to end-users.</li><li>Document system configurations, procedures, and troubleshooting guides for future reference.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in computer science, Information Technology, or a related field (or equivalent work experience).</li><li>3-5 years of experience as a Systems Administrator or similar role, with experience managing both Windows and Linux environments.</li><li>Strong knowledge of Windows Server (Active Directory, Group Policy, DNS, DHCP) and Linux distributions (Red Hat, Ubuntu, CentOS).</li><li>Proficiency with scripting and automation using PowerShell, Bash, or Python.</li><li>Experience with virtualization technologies (e.g., VMware, Hyper-V).</li><li>Familiarity with cloud environments (AWS, Azure, or GCP).</li><li>Solid understanding of networking concepts and protocols (e.g., TCP/IP, DNS, VPN).</li><li>Relevant certifications are a plus (e.g., Microsoft Certified: Windows Server, CompTIA Linux+, Red Hat Certified System Administrator, AWS Certified SysOps Administrator).</li><li>Working at a desk on a computer for long periods of time.</li><li>Lifting heavy equipment, such as servers.</li><li>Requires occasional on-call support for critical system incidents and maintenance during off-hours.</li></ul>

<p >The GIZ-implemented <strong>Employment in Jordan 2030</strong>&nbsp;project is seeking a motivated and detail-oriented intern to join its team in Jordan.</p> <p >This internship offers hands-on experience in a dynamic environment that uses creative methods to strengthen civil society organisations in Jordan, enhancing skills, approaches, and opportunities for marginalized youth and communities.</p> <p><strong>About the project?</strong></p> <p>Under the Framework Agreement between the Government of the Federal Republic of Germany and the Government of</p> <p>the Hashemite Kingdom of Jordan, the Employment in Jordan 2030 Project (EJ2030) is implemented by the “Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH” in close cooperation with its political partner the Ministry of Labour (MoL) and other national partners.</p> <p>In cooperation with the Ministry of Labour, the project aims to strengthen Jordan’s employment system through three interlinked areas of intervention. First, it supports evidence-based labour market policies by developing a comprehensive policy cycle, establishing a Labour Market Information System (LMIS), and assessing the impact of existing employment measures and systems. Second, it promotes safer and more productive work environments by enhancing the institutional capacities of the Central Inspection Directorate and field inspection units, developing the technical, advisory, and digital competencies of labour inspectors and occupational safety and health (OSH) personnel, and designing business development services (BDS) to improve working conditions in enterprises. Third, the project enhances target group-specific labour market services by improving the Ministry’s digital job portal <em>SAJJIL</em>, strengthening the institutional and technical capacities of eight public employment offices and the Central Employment Directorate, designing and implementing tailored employment measures through private service providers.</p> <p><strong>Main Responsibilities:</strong></p> <ul> <li>Support the implementation of activities related to policy development, target-oriented labour market services, business development services, capacity development of partners, and other project initiatives, including research, studies, and both online and in-person events.</li> <li>Provide technical, logistical, and administrative support in the preparation of workshops, events, and meetings with partners</li> <li>Support in the preparation and design of various material incl. reports, texts and publications in English.</li> <li>Assist in collecting and analysing data related to labour market trends, employment programmes, and policy documents.</li> <li>Support in the quality assurance of translated documents and support in the translation of material from English to Arabic and vice versa&nbsp;</li> <li>Other tasks upon the request of the direct superior</li> </ul> <p><strong>Who Are We Looking For?</strong></p> <ul> <li>Bachelor's degree in economics, statistics, public policy, political science, administration, management or comparable discipline, preferably recent graduates (within 24 months)</li> <li>High affinity for topics in the field of employment promotion and development cooperation.</li> <li>Basic understanding of Jordan’s labour market structure and challenges (youth employment, gender gaps, inclusion of persons with disabilities, etc.).</li> <li>Initial experience in event management, research, analysis and summarising of information.</li> <li>Excellent reporting, writing and presenting skills</li> <li>Organisational skills and initiative, a structured way of working, a quick perception as well as a high-quality awareness and team orientation.</li> <li>Team spirit, intercultural sensitivity, and a proactive attitude.</li> <li>Very good verbal and written communication skills in Arabic and English.</li> <li>Very good working knowledge of ICT technologies (related software, phone, email, the internet) and computer applications (e.g., MS Office, Excel)</li> <li>Strong communication and organizational skills</li> <li>Attention to detail and commitment to quality work.</li> </ul> <p><strong>How to Apply:</strong></p> <ul> <li>Please submit your resume (maximum of 2 pages) along with a cover letter (maximum of 1 page).</li> <li>In your cover letter, explain your motivation to join the EJ2030 project</li> <li>Deadline: Applications will be accepted for two weeks, closing on<strong> 25.08.2026</strong>. Initial reviews will occur after one-week, remaining applications retained for future consideration.</li> </ul> <p><strong>Location</strong>: &nbsp;GIZ-EJ2030 office, Um Uthaina, Amman</p> <p><strong>Assignment Period</strong>:6 months</p> <p><strong>Type of Employment</strong>: paid internship</p>

<p>About the Role We are seeking an experienced and technically strong Delivery Manager to lead the successful delivery of IT projects and technology initiatives. In this role, you will oversee cross-functional technical teams, ensure high-quality solution delivery, and act as the primary liaison between IT, business stakeholders, the PMO, and external partners. The ideal candidate combines strong technical expertise with exceptional leadership, communication, and project delivery skills, enabling teams to deliver innovative solutions on time and within scope. Key Responsibilities Lead and coordinate cross-functional technical teams, including software developers, QA engineers, and technical specialists, throughout the project lifecycle. Own the end-to-end technical delivery of multiple IT projects, ensuring successful execution from planning through deployment. Serve as the primary IT point of contact for the PMO, business units, third-party vendors, and technology partners. Translate business requirements into actionable technical plans, priorities, and delivery roadmaps. Provide technical leadership to ensure solutions meet architecture, security, quality, and performance standards. Manage IT project scope, schedules, resource allocation, deliverables, and technical dependencies. Facilitate technical discussions, drive decision-making, and resolve delivery challenges across stakeholders. Identify, assess, and mitigate technical risks while proactively managing project dependencies and blockers. Coordinate smooth transitions between development, testing, release, and production deployment activities. Monitor delivery progress, resource utilization, project health, and technical performance, providing regular updates to IT leadership. Foster collaboration, accountability, and continuous improvement across technical teams to achieve successful project outcomes.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field. 7+ years of experience in software development, IT project delivery, or technology leadership roles. Proven experience managing technical teams and delivering complex IT projects. Strong understanding of software development methodologies, SDLC, Agile, and Scrum practices. Experience working with PMOs, business stakeholders, vendors, and cross-functional teams. Excellent leadership, stakeholder management, communication, and problem-solving skills. Strong understanding of software architecture, application delivery, quality assurance, and deployment processes. PMP, PRINCE2, Scrum Master, or Agile certifications are considered an advantage.</p>

<p>The Project Manager Banking ERP will lead the planning, execution, and successful delivery of enterprise resource planning (ERP) initiatives within a banking or financial services environment. The role involves managing large-scale ERP implementations and coordinating cross-functional teams to ensure systems are delivered on time, within scope, and aligned with business and regulatory requirements. Key Requirements 14+ years of experience Proven experience managing large-scale ERP implementation or transformation projects within banking or financial services Strong understanding of ERP systems used in financial institutions Experience overseeing full ERP lifecycle delivery including requirements gathering, system configuration, testing, deployment, and post-go-live support Demonstrated experience managing multi-stakeholder projects across business and technology teams Strong experience in project planning, scheduling, budgeting, and resource management Experience managing system integration with other enterprise platforms Other Qualifications Bachelor s degree in Information Systems, Computer Science, Engineering, Finance, or a related field Strong stakeholder and executive communication skills Ability to manage cross-functional and distributed teams Strong analytical, planning, and problem-solving capabilities Key Responsibilities Lead the end-to-end delivery of ERP implementation projects within the banking or financial services environment Develop detailed project plans, schedules, budgets, and resource plans Coordinate with business stakeholders, IT teams, vendors, and system integrators to ensure smooth project execution Oversee requirements gathering, system configuration, customization, testing, and deployment Manage ERP integrations with core banking systems and other enterprise applications Monitor project progress, track milestones, risks, and issues , and implement mitigation strategies Ensure adherence to banking regulatory, security, and compliance requirements Facilitate user acceptance testing (UAT) and system validation activities Provide regular project status updates and governance reporting to senior leadership Support post-implementation stabilization and continuous improvement initiatives If you would like to know more about the Global Consulting Bootcamp Visit: https://caseinpointco.com/global-consultant-bootcamp/ If you would like to know more about the MC Club Visit: https://menaconsultant.com/mc-club/</p><p><strong>Desired Candidate Profile</strong></p><ul><li>14+ years of experience</li><li>Proven experience managing large-scale ERP implementation or transformation projects within banking or financial services</li><li>Strong understanding of ERP systems used in financial institutions</li><li>Experience overseeing full ERP lifecycle delivery including requirements gathering, system configuration, testing, deployment, and post-go-live support</li><li>Demonstrated experience managing multi-stakeholder projects across business and technology teams</li><li>Strong experience in project planning, scheduling, budgeting, and resource management</li><li>Experience managing system integration with other enterprise platforms</li><li>Bachelor s degree in Information Systems, Computer Science, Engineering, Finance, or a related field</li><li>Strong stakeholder and executive communication skills</li><li>Ability to manage cross-functional and distributed teams</li><li>Strong analytical, planning, and problem-solving capabilities</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To perform effective transfer of manufacturing know-how and product knowledge across Hikma manufacturing sites, provide technical support for product troubleshooting and process optimization, and support regulatory filing activities by generating and supplying the required technical documentation that is monitored by R&amp;D.</p><p>Follows all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner during Day-to-day operations.</p><p>Follows the day-to-day operations related to own job to ensure continuity of work Job Specific Accountabilities.</p><p>Lead and support the successful transfer of manufacturing processes, technical knowledge, and product know-how for pharmaceutical products across Hikma Pharmaceuticals manufacturing sites. Act as the R&amp;D representative during the, validation batches manufacturing of new product launches, providing on-site technical oversight and support as needed. Conduct comprehensive reviews of manufacturing and packaging batch records to ensure compliance with approved processes, quality standards, and regulatory requirements. Facilitate the effective transfer of technical knowledge from Product Development to Manufacturing by proactively identifying, assessing, and resolving technical risks and gaps. Collaborate closely with cross-functional teams, including Production, Quality, Supply Chain, Regulatory Affairs, Project Management Office and Technical Support Unit to ensure successful execution and alignment during the manufacture of the first three commercial/validation batches and support a smooth transition to routine commercial production.</p><p>Review and evaluate technical documentation and outsourced products transfer dossiers for pharmaceutical products planned for transfer from Hikma Jordan (HJ)/Outsourcing lab or Licensors to other Hikma manufacturing sites, or between Hikma manufacturing sites. Assess the completeness, technical feasibility, regulatory compliance, and manufacturing readiness of transfer packages, and provide scientifically sound recommendations to support successful technology transfer activities. Ensure all evaluations are completed accurately and within established timelines to support project milestones and business objectives.</p><p>Preparing and reviewing the supportive and technical documents that are intended to be transferred to other Hikma manufacturing sites or provided to Regulatory Affairs or authorities to complete the registration process at the intended markets, including but not limited to: Product CTDs, declaration letters, comparative dissolution reports, technical transfer reports,and reply to deficiency letters. Ensure all deliverables are completed within the predefined timelines, supported by thorough documentation and, when necessary, targeted research to enable efficient replies and compliant submissions.</p><p>Executing lab trials and submission batches independently in compliance with Quality standards. Preparing documents and reports necessary for trial execution.</p><p>Provide support for product troubleshooting. Ensure the implementation of a structured plan, well-defined proposals, and scientifically sound experimental designs to complete the treatment and conclude the solution within the agreed timelines.</p><p>Efficiently completing all assigned duties and practical work within a predetermined timeline and achieving the goal of the assigned practical work.</p><p>Perform other related duties or assignments as directed.</p><p>Executing tasks in compliance with current Good Manufacturing Practices (cGMP), Good Laboratory Practice (GLP), and complying with all relevant safety, quality and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><p>1-4 years of experience in pharmaceutical formulation development of different dosage forms or pharmaceutical products technology transfer (Additional knowledge in regulatory and product registration is preferable).</p><p>BSc Pharmacy (MSc in Pharmaceutical Sciences or Pharmaceutical Industry is preferable).</p><p>Note: The role includes working on night shifts and weekends to accommodate the nature of the work timeframe inside the manufacturing plants</p><p>Excellent command of the English language (written and verbal).Excellent technical writing and documentation skills</p><p>Proficiency in MS Office (Word, Excel, PowerPoint).</p><p>Familiarity with SAP (preferred).</p><p>Ability to work independently and manage multiple tasks.</p><p>Strong teamwork and collaboration skills.</p><p>Knowledge of FDA Current Good Manufacturing Practices (cGMP).</p><p>Quick learner with flexibility and adaptability.</p><p>Active listening and strong motivation.</p><p>Excellent communication, strong negotiation and influencing skills</p><p></p></section>

<p>We are looking for an experienced IT Demand Manager to oversee the end-to-end demand management process, ensuring business needs are effectively captured, prioritized, and aligned with organizational strategy and IT capabilities. The ideal candidate will serve as the key link between business stakeholders and IT, driving informed decision-making and enabling successful project delivery.</p><p><b>Key Responsibilities</b></p><ul><li>Manage the IT demand intake process, ensuring requests are captured, evaluated, and processed efficiently.</li><li>Partner with business stakeholders to gather, analyze, and document business requirements for IT initiatives and services.</li><li>Develop, maintain, and communicate the IT demand pipeline, roadmap, and backlog.</li><li>Facilitate demand prioritization sessions with business and IT leaders to align initiatives with strategic objectives, available capacity, and business value.</li><li>Collaborate with architecture, infrastructure, application, and delivery teams to assess solution feasibility, effort estimates, resource requirements, and implementation timelines.</li><li>Monitor and manage the demand backlog, ensuring requests progress through governance and approval processes in a timely manner.</li><li>Prepare dashboards, reports, and performance metrics to provide visibility into demand status, priorities, and portfolio health.</li><li>Ensure all demand requests comply with enterprise architecture principles, IT governance policies, and organizational standards.</li><li>Support investment planning and portfolio decision-making through business case analysis and value assessments.</li><li>Identify and implement continuous improvements to demand management processes, tools, and governance.</li><li>Work closely with the PMO, project managers, and delivery teams to ensure a smooth transition from approved demand to project initiation and execution.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field. Proven experience in IT Demand Management, IT Portfolio Management, Business Analysis, or a similar role. Strong understanding of IT governance, project portfolio management, and demand management best practices. Experience facilitating stakeholder workshops and prioritization sessions. Excellent analytical, communication, and stakeholder management skills. Familiarity with Agile, Waterfall, or hybrid delivery methodologies. Experience with demand management, PPM, or ITSM platforms is an advantage.</p>

<p>At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA.</p><p><strong>Desired Candidate Profile</strong></p><h2>Experience</h2><ul><li>1 2 years of experience in data analysis, data quality, quality assurance, service improvement, IT service management, knowledge management.</li><li>Experience developing reports, dashboards, and management insights using Power BI, Excel, or similar tools.</li><li>Practical knowledge of ITIL practices and ITSM processes.</li></ul><h2>Education and Qualifications</h2><ul><li>University degree or diploma in Data Science, Data Analytics, Computer Science, Information Technology, Engineering, Business Analytics, Statistics, or a related discipline.</li><li>Certification or training in Microsoft Power BI, Excel, Python, R, SQL, data analytics, or data visualisation is an advantage.</li><li>ITIL certification Lean Six Sigma, Quality Management, or Service Management certification is an advantage.</li></ul><h2>Knowledge and Technical Skills</h2><ul><li>Proficiency in Excel and Power BI for data analysis, reporting, and dashboard development.</li><li>Working knowledge of Python and R for data cleaning, analysis, visualisation, and automation.</li><li>Basic knowledge of HTML and Microsoft 365 tools, including SharePoint and Teams.</li><li>Understanding of data analysis, data quality, statistical methods, and trend identification.</li><li>Ability to identify inaccurate, incomplete, duplicated, or inconsistent data.</li><li>Understanding of ITIL practices, ITSM operations, and continuous service improvement.</li><li>Knowledge of AI, automation, networks, and application support is an advantage.</li></ul><h2>Functional Skills</h2><ul><li>Reporting and data analysis</li><li>Data quality and assurance</li><li>Audit and compliance management</li><li>KPI and performance measurement</li><li>Process and service improvement</li><li>Root-cause and trend analysis</li><li>Problem-solving and critical thinking</li><li>Project and action management</li><li>Stakeholder management</li><li>Communication and presentation</li><li>Teamwork, adaptability, and attention to detail</li></ul>

<p>Responsibilities</p><p>Prepare project procurement and tender documents (RFI, RFP, and RFQ) based on approved business and technical requirements.</p><p>Evaluate technical proposals and coordinate with relevant stakeholders to select appropriate solutions.</p><p>Initiate projects through Project Charters and identify key stakeholders.</p><p>Develop and manage project plans, schedules, scope, resources, budgets, communication plans, and deliverables.</p><p>Execute and monitor projects to ensure delivery within scope, timeline, quality, and budget requirements.</p><p>Identify, assess, and mitigate project risks, and resolve issues impacting project progress.</p><p>Track project performance and prepare status reports, highlighting risks, variances, and corrective actions.</p><p>Facilitate project meetings, document decisions, and maintain communication with stakeholders and project teams.</p><p>Coordinate SIT and UAT activities and ensure readiness before project deployment.</p><p>Monitor project KPIs, including Schedule Performance Index (SPI) and Cost Performance Index (CPI).</p><p>Manage project closure, handover activities, training coordination, and final sign-off processes.</p><p>Ensure effective stakeholder engagement and cross-functional collaboration throughout the project lifecycle.</p><p>Participate in committees and implement approved recommendations and decisions.</p><p>Qualifications</p><p>Bachelor s degree in computer science, Computer Engineering, Management Information Systems, or a related field.</p><p>PMP (Project Management Professional) certification is required.</p><p>PMI-ACP (Agile Certified Practitioner) certification is preferred.</p><p>6-8 years of relevant experience, including at least 3 years in project management or a similar role.</p><p>Strong knowledge of project management methodologies, frameworks, and best practices.</p><p>Experience in risk management, stakeholder management, budget control, and project governance.</p><p>Understanding of banking systems, technology solutions, and digital transformation initiatives is an advantage.</p><p>Excellent analytical, problem-solving, organizational, and communication skills.</p><p>Strong leadership, team coordination, and resource management capabilities.</p><p>Proficiency in English and Microsoft Office applications.</p><p>Required Skills</p><p>Time Management</p><p>Risk Management</p><p>Microsoft Office</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in computer science, Computer Engineering, Management Information Systems, or a related field.</p><p>PMP (Project Management Professional) certification is required.</p><p>PMI-ACP (Agile Certified Practitioner) certification is preferred.</p><p>6-8 years of relevant experience, including at least 3 years in project management or a similar role.</p><p>Strong knowledge of project management methodologies, frameworks, and best practices.</p><p>Experience in risk management, stakeholder management, budget control, and project governance.</p><p>Understanding of banking systems, technology solutions, and digital transformation initiatives is an advantage.</p><p>Excellent analytical, problem-solving, organizational, and communication skills.</p><p>Strong leadership, team coordination, and resource management capabilities.</p><p>Proficiency in English and Microsoft Office applications.</p>

<p><u>AMR Technical Officer</u></p> <p><u>Job Summary:</u>&nbsp;</p> <p>The AMR Technical Officer will support the day-to-day implementation of antimicrobial&nbsp;resistance&nbsp;activities under the STRIDES Jordan Activity. Working under the supervision of the AMR &amp; IPC Advisor, the&nbsp;Antimicrobial Resistance&nbsp;Technical Officer will provide technical and operational support across AMR workstreams,&nbsp;assist&nbsp;in the development of AMR-related tools and materials, and coordinate with government counterparts and implementing partners as directed. The position contributes to AMR surveillance strengthening, capacity building, donor reporting, and workplan tracking, and ensures project activities are implemented in alignment with international best practices and Jordan’s National Action Plan on AMR.&nbsp;</p> <p>&nbsp;</p> <p><u>Accountabilities:</u>&nbsp;</p> <ul> <li>Provides technical support for the implementation of AMR activities in alignment with Jordan’s National Action Plan on AMR and relevant national guidelines.&nbsp;</li> </ul> <ul> <li>Supports strengthening of AMR surveillance systems, including data collection, analysis, and reporting at the facility and national levels.&nbsp;</li> </ul> <ul> <li>Assists&nbsp;in the development and dissemination of AMR-related tools, guidelines, training materials, and technical briefs.&nbsp;</li> </ul> <ul> <li>Monitors and&nbsp;maintains&nbsp;AMR project protocols, instruments, data sets, manuals, and training materials.&nbsp;</li> </ul> <ul> <li>Conducts&nbsp;searches&nbsp;of&nbsp;published literature on evolving issues in AMR, antimicrobial stewardship, and related public health areas.&nbsp;</li> </ul> <ul> <li>Responds to technical requests and inquiries from internal and external staff related to AMR activities.&nbsp;</li> </ul> <ul> <li>Supports implementation of AMR activities under the STRIDES Jordan workplan and tracks delivery of outputs against agreed timelines.&nbsp;</li> </ul> <ul> <li>Ensures AMR technical implementation is consistent with best practices and meets donor contractual obligations.&nbsp;</li> </ul> <ul> <li>Supports engagement with the Ministry of Health and relevant government entities on AMR surveillance and stewardship activities, as directed by the AMR &amp; IPC Advisor.&nbsp;</li> </ul> <ul> <li>Coordinates with operations and finance teams to support&nbsp;timely&nbsp;and on-budget implementation of AMR activities.&nbsp;</li> </ul> <ul> <li>Drafts AMR technical progress reports and contributes to all donor reporting requirements.&nbsp;</li> </ul> <ul> <li>Prepares and delivers presentations on AMR progress to the project team and relevant stakeholders.&nbsp;</li> </ul> <ul> <li>Contributes to the development and review of annual workplans and AMR technical deliverables.&nbsp;</li> </ul> <ul> <li>Assists&nbsp;with the development of proposals and AMR technical design documents, based on direction from technical leadership.&nbsp;</li> </ul> <p><u>.Applied&nbsp;Knowledge &amp; Skills:</u>&nbsp;&nbsp;</p> <ul> <li>Working knowledge of AMR,&nbsp;antimicrobial susceptibility testing (AST) and AMR diagnostics,&nbsp;antimicrobial stewardship, and related public health areas, including familiarity with the Global Action Plan on AMR and WHO AMR core components.&nbsp;</li> </ul> <ul> <li>Understanding of Jordan’s public health system, national AMR landscape, and relevant government structures is an advantage.&nbsp;</li> </ul> <ul> <li>Experience supporting AMR programs and government counterparts in Jordan or the broader MENA region preferred.&nbsp;</li> </ul> <ul> <li>Professional&nbsp;proficiency&nbsp;in both Arabic and English, written and verbal, is&nbsp;required.&nbsp;</li> </ul> <ul> <li>Strong organizational and analytical skills, with&nbsp;ability&nbsp;to manage multiple tasks and meet deadlines.&nbsp;</li> </ul> <ul> <li>Proficiency&nbsp;in MS Office and relevant data management tools.&nbsp;</li> </ul> <ul> <li>Ability to analyze and interpret AMR&nbsp;laboratory and surveillance&nbsp;data,&nbsp;identify&nbsp;errors, and prepare clear and&nbsp;accurate&nbsp;reports.&nbsp;</li> </ul> <p>&nbsp;</p> <p><u>Supervision Given/Received:</u>&nbsp;&nbsp;</p> <ul> <li>Reports to the AMR &amp; IPC Advisor.&nbsp;</li> </ul> <ul> <li>Has no formal supervisory responsibility; may provide guidance to junior or support staff.&nbsp;</li> </ul> <p>&nbsp;</p> <p><u>Education:&nbsp;</u>&nbsp;&nbsp;</p> <ul> <li>Bachelor’s degree or&nbsp;its international&nbsp;equivalent in Microbiology, Public Health, Laboratory Sciences, Pharmacy, or&nbsp;a related&nbsp;field.&nbsp;</li> </ul> <p>&nbsp;</p> <p><u>Experience</u>&nbsp;&nbsp;</p> <ul> <li>Minimum&nbsp;4+ years of relevant experience in AMR, microbiology, antimicrobial stewardship, or&nbsp;a related&nbsp;public health field.&nbsp;</li> </ul> <ul> <li>Experience providing technical support to AMR or health security programs in Jordan or the MENA region preferred.&nbsp;</li> </ul> <ul> <li>Prior work experience in a non-governmental organization, government agency, or private organization&nbsp;operating&nbsp;in the public health or global health security space.&nbsp;</li> </ul> <ul> <li>Professional&nbsp;proficiency&nbsp;in both<strong>&nbsp;Arabic and English</strong>, written and verbal, is&nbsp;required</li> </ul> <p>This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.</p> <p>FHI 360 is an <a href="http://www.fhi360.org/careers/eeo">equal opportunity and affirmative action employer</a> whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.</p> <p>Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.</p> <p>FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.</p> <p><strong>FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment&nbsp; process. If you have questions or concerns about correspondence from us, please email <a href="mailto:CareerCenterSupport@fhi360.org">CareerCenterSupport@fhi360.org</a>.</strong><br> <br> FHI 360 fosters the strength and health of its workforce through a&nbsp;<a href="https://www.fhi360.org/node/689">competitive benefits package</a>, professional development&nbsp;and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.</p> <p>&nbsp;</p>

<p>The GIZ Jordan Country Office <strong>“Joint Delivery Unit”</strong> is seeking to hire an “<strong>AI Governance and Digital Transformation Advisor</strong><strong>”</strong>&nbsp;for full-time based employment.</p> <p>You help GIZ Jordan adopt digital and AI-enabled solutions in a secure, responsible, and practical way.</p> <p>In this role, you combine two perspectives:</p> <ul> <li>Enable digital transformation, support innovative digital approaches and AI adoption across projects and operations.</li> <li>Ensure information security, data protection, and responsible use of technology.</li> </ul> <p>You are the main advisor for managers and teams on questions related to AI, digital governance, information security, and data management.</p> <p>As part of the IT &amp; Digital Team within the Joint Delivery Unit (JDU), you work across the entire portfolio and support colleagues in turning ideas into solutions, testing and piloting new approaches while managing risks appropriately. You are expected to stay up to date with corporate policies around digital transformation and AI as well as information security and advise colleagues and teams when requested. Where necessary, you will be expected to create written or visual guides for colleagues and teams to be able to easily adopt changes.</p> <p>The job offers you the opportunity to work in an international environment, collaborate with driven individuals and partners, test and support the adoption of innovative approaches and expand your skills as well as build a portfolio of industry-relevant solutions.</p> <p><strong>Qualifications and Specialist Knowledge</strong></p> <p>Qualifications &amp; experience</p> <ul> <li>Bachelor's degree in Information Technology, Computer Science, Business Information Systems, Data Management, Public Administration, Law or a related field.</li> <li>Minimum 5 years of relevant professional experience in digital transformation, digital governance, information security, data governance, IT advisory, or related fields.</li> <li>Very good oral and written English skills (C1 level and above)</li> <li>Practical experience advising teams or managers on digital solutions, governance, risk, or organizational change.</li> <li>Good understanding of information security principles and experience working with information security standards such as ISO/IEC 27001 or similar frameworks.</li> <li>Good understanding of data protection and privacy principles and willingness to learn on the job.</li> <li>Demonstrated interest in artificial intelligence, digital innovation, and emerging technologies, including evidence of self-learning, professional development, or practical application.</li> <li>Ability to translate complex technical or governance topics into practical guidance for non-technical audiences.</li> <li>Solid understanding of digital systems, data management, and common workplace technologies.</li> <li>Experience working in complex stakeholder environments or matrix organizations is an advantage.</li> </ul> <p>We are looking for someone who:</p> <ul> <li>Enjoys solving problems and helping others succeed.</li> <li>Can balance innovation, risk, and practical implementation.</li> <li>Explains complex topics in a simple and accessible way.</li> <li>Is curious about AI and digital transformation.</li> <li>Works in a structured, reliable, and service-oriented manner.</li> <li>Is comfortable working with colleagues from different professional backgrounds and levels of seniority.</li> </ul> <p><strong>Main Responsibilities</strong></p> <ul> <li>Advise projects and managers on AI, digital transformation, and digital governance.</li> <li>Support the development, testing and assessment of AI use cases and digital initiatives.</li> <li>Build practical guidance, tools, and learning formats that help colleagues use digital and AI solutions effectively and securely.</li> <li>Contribute to AI readiness, digital governance, and responsible technology use across the portfolio.</li> <li>Lead and continuously improve the Information Security Management System (ISMS). Coordinate information security measures, risk assessments, audits, and awareness activities.</li> <li>Act as the focal point for information security and basic data protection topics.</li> </ul> <p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p> <p><strong><em>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</em></strong></p> <p><strong><em>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</em></strong></p> <p><strong><em>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</em></strong></p> <p><strong><em>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</em></strong></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: high school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 1 year of related work experience.</li><li>Supervisory Experience: At least 1 year of supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>

<p><h4>Description</h4> <p>Provide first-line and second-line (L1/L2) support for banking and business applications, ensuring timely resolution of incidents and service requests.</p> <p>Monitor application health, availability, and performance, proactively identifying and escalating issues when necessary.</p> <p>Troubleshoot application, integration, and data-related issues, ensuring minimal disruption to business operations.</p> <p>Support daily operational activities, including batch processing, job scheduling, and end-of-day (EOD) banking activities.</p> <p>Perform application deployment and configuration activities across development, testing, and production environments under established change procedures.</p> <p>Coordinate with development, infrastructure, database, and vendor teams to investigate and resolve application issues.</p> <p>Maintain accurate incident records, root cause analysis documentation, and support knowledge base articles.</p> <p>Participate in incident, problem, and change management processes in accordance with ITIL best practices.</p> <p>Assist in user acceptance testing (UAT), system upgrades, patch deployments, and release activities.</p> <p>Monitor logs and system alerts, escalating critical issues to senior support staff and management as required.</p> <p>Ensure compliance with internal policies, security standards, audit requirements, and banking regulations.</p> <p>Support business users by providing guidance, training, and timely communication during incidents and service disruptions.</p> <p>Contribute to continuous improvement initiatives to enhance application stability, support processes, and service quality.</p> <h4>Requirements</h4> <p><strong>Bachelor's degree</strong> in Computer Science, Information Technology, or a related field.</p> <p><strong>2-5 years</strong> of experience in application support, IT operations, or a similar technical support role.</p> <p>Experience supporting banking, financial services, or enterprise applications is preferred.</p> <p>Familiarity with service management frameworks such as ITIL.</p></p><p></p>

<p><h4>Description</h4> <p>Provide first-line and second-line (L1/L2) support for banking and business applications, ensuring timely resolution of incidents and service requests.</p> <p>Monitor application health, availability, and performance, proactively identifying and escalating issues when necessary.</p> <p>Troubleshoot application, integration, and data-related issues, ensuring minimal disruption to business operations.</p> <p>Support daily operational activities, including batch processing, job scheduling, and end-of-day (EOD) banking activities.</p> <p>Perform application deployment and configuration activities across development, testing, and production environments under established change procedures.</p> <p>Coordinate with development, infrastructure, database, and vendor teams to investigate and resolve application issues.</p> <p>Maintain accurate incident records, root cause analysis documentation, and support knowledge base articles.</p> <p>Participate in incident, problem, and change management processes in accordance with ITIL best practices.</p> <p>Assist in user acceptance testing (UAT), system upgrades, patch deployments, and release activities.</p> <p>Monitor logs and system alerts, escalating critical issues to senior support staff and management as required.</p> <p>Ensure compliance with internal policies, security standards, audit requirements, and banking regulations.</p> <p>Support business users by providing guidance, training, and timely communication during incidents and service disruptions.</p> <p>Contribute to continuous improvement initiatives to enhance application stability, support processes, and service quality.</p> <h4>Requirements</h4> <p><strong>Bachelor's degree</strong> in Computer Science, Information Technology, or a related field.</p> <p><strong>2-5 years</strong> of experience in application support, IT operations, or a similar technical support role.</p> <p>Experience supporting banking, financial services, or enterprise applications is preferred.</p> <p>Familiarity with service management frameworks such as ITIL.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Summary: The role is responsible for managing day-to-day client relationships, supporting the Creative CS Team Lead, and coordinating end-to-end project delivery. It ensures effective collaboration across internal teams, maintains clear communication with clients, and upholds high-quality standards by aligning all deliverables with client briefs, timelines, and brand guidelines. This is a project-based opportunity for a limited period of time (External Consultant). Role Responsibilities: 1. Client Relationship Management Serve as the main day-to-day contact for the client and support the Creative CS Team Lead. Build and maintain long-term client relationships through continuous engagement and communication. Manage expectations (work product and timelines) and resolve issues before they occur or escalate. Present agency recommendations and creative work. 2. Project Management Coordinate tasks from briefing through execution. Develop timelines, work plans, and delivery schedules. Update project trackers daily basis. Coordinate closely with internal creative, content, production, and communications teams to ensure timely delivery of all requests. 3. Quality Control Review deliverables before client submission. Ensure work aligns with the brief and brand guidelines. Verify accuracy, consistency, and completeness. Maintain high standards across all outputs.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Communications, Marketing, Business, or a related field</li><li>Experience in client servicing, account management, or a similar role (agency experience preferred)</li><li>Strong client relationship management and communication skills</li><li>Proven ability to manage multiple projects, timelines, and competing priorities</li><li>Experience coordinating with cross-functional teams (creative, content, production, etc.)</li><li>High attention to detail with a strong focus on quality control and accuracy</li><li>Ability to review and present deliverables confidently to clients</li><li>Strong organizational and problem-solving skills</li><li>Proficiency in Microsoft Office (Excel, PowerPoint, Word); familiarity with project tracking tools is a plus</li></ul><p></p></section>

<p>We are looking to hire a skilled GRC officer who will be responsible for assessing the effectiveness, efficiency, and security of our IT systems, while ensuring compliance against industry standards, best practices, and internal processes and procedures. As part of his duties, he will be responsible for overseeing compliance with and reporting to Management on how to mitigate possible risk.</p><p>Responsibilities</p><ul><li>Develop, review, monitor, and implement the company's information security management system, including processes, policies, systems, and procedures, and continuously improve the ISMS to keep up with changing regulatory requirements and industry best practices.</li><li>Develop, review, and monitor the Firm s business continuity &amp; disaster recovery plan and identify potential risks areas and ensure steps are taken to mitigate same.</li><li>Investigate and report violations of processes, procedures and regulatory standards across the operations of the Firm including but not limited to engineering and operations departments with effective action plans in response to discoveries and compliance violations.</li><li>Build an internal audit plan and schedule to cover all aspects as per the management needs.</li><li>Prepare internal audit reports detailing findings, recommendations, and corrective actions.</li><li>Plan and conduct regular audits and assessments to identify areas of non-compliance and develop corrective action plans.</li><li>Monitor and report on compliance issues, including data breaches, security incidents, and regulatory changes, and take appropriate actions to address them.</li><li>Ensure that compliance-related issues are communicated effectively to the leadership team and the board of directors.</li><li>Provide guidance and training employees on security &amp; compliance-related topics, based on the best practices and industry standards.</li><li>Foster a culture of compliance within the organization, where all employees understand the importance of compliance and their role in maintaining it.</li><li>Liaise with external auditors and regulators as necessary to demonstrate compliance with relevant laws and regulations.</li><li>Collaborate with cross-functional teams to ensure that compliance &amp; ISMS requirements are integrated into all aspects of software development, project management and operations, etc.</li><li>Migrate, manage, and excel the GRC tasks to a well-known GRC tool.</li><li>Perform and manage an enterprise risk assessment across the organization, based on a defined risk management policy, and procedure.</li><li>Work closely with all departments on risk management tasks, including identification &amp; mitigation of risks.</li><li>Work closely with all departments on their new tools and software s to make sure it follows ProgressSoft vision, policies, and to reflect on any required changes to the current processes and internal controls.</li><li>Ability to read and understand third party agreements from Clients &amp; assess the level of risk acceptance towards security terms and conditions.</li><li>Ability to perform third party risk assessments (Vendor &amp; Client).</li><li>Understand the internal workflows and procedures, assess any areas for improvement.</li></ul><p>Performance goal/KPI</p><ul><li>Ensure staff members comply with all laid down processes and procedures.</li><li>Presentation to the top management and as may be required.</li><li>Ensure Staff members comply with the of technology at all levels.</li><li>Submission of timely and regular reporting to Management on the status of progress and achievements.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in computer science or any related field. Minimum of 1-2 years experience in areas related to Governance, Compliance Officer, IT Auditor or Information Technology Risk Management. Strong knowledge of IT auditing principles, practices, and frameworks (e.g., GRCP, COBIT, ISO 27001, or related discipline). Familiarity with security frameworks and compliance requirements (e.g., ISO27001, GDPR, PADSS). Familiarity of cybersecurity &amp; compliance regulations across Middle East countries (e.g. Jordan/ UAE/ Oman/ Kuwait/ Qatar etc.). Proficiency in risk and audit tools and methodologies. Provide insights for informed decision-making. Excellent analytical, critical thinking and problem-solving skills. Excellent reporting and presentation skills. Exposure to IT Governance and its activities. Ability to work independently and as part of a team. Ability to multi-task, pay attention to details and meet deadlines.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description:-</p> <p>1- Ongoing maintenance and Support for the ATM Switch and Card Management Systems.</p> <p>2- Participate in related projects and going through the SDLC phases to create and implement new ATM and Card services.</p> <p>3- Working closely with the Business and Operations departments for requirements gathering, gap analysis, and BRD reviews.</p> <p>6- Working closely with ATM Switch and CMS vendors to deploy, implement, and test new services.</p> <p>4- Performing SIT and ensuring received deliveries from vendors.</p> <p>5- Supporting QC and QA teams to perform test plans, and simulate test cases.</p> <p>8- Testing the Integration of ATM Switch and CMS interfaces and APIs with internal and external parties including local and International schemes.</p> <p>7- Monitor payment systems and participate in release management activities.</p> <p>9- Troubleshoot and investigate production issues with internal teams and follow up with vendors for closure .</p> <p>10- Technical Support for ATM Machines and surrounding systems, Aptra Vision, Proview .</p> <p>11- Provide 1st and 2nd level technical support for other colleagues and departments.</p> <p>12- Participate in documentation activities, training, and handover for operations departments </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>1- Bachelor s degree in Computer Science, Computer engineering, CIS, or any related field.</p> <p>2- Fresh graduates or one year of experience in the IT field .</p> <p>2- Good Knowledge in Oracle SQL, PLSQL and Database design .</p> <p>3- Very good Programming skills, and Programming languages like: C, C++, JAVA, JAVA Script, C#, HTML .</p> <p>4- Good Knowledge in Web services, Web servers, API deployment and testing like: REST, SOAP .</p> <p>5- Basic Knowledge in OS like Windows, Unix, and Linux .</p> <p>6- Good communication and analytical skills.</p> <p>7- Preferred sound knowledge about Fintech, ATM Switch, Routing, Card Management, ATM Machines .</p> <p>8- Work under pressure .</p> <p>9- Good command in English.</p><p></p></section>

<p><h4>About the role</h4> <p>We are seeking a highly skilled and customer-focused Senior Systems Engineer to join our Microsoft Infrastructure team. The successful candidate will be responsible for designing, implementing, and delivering enterprise-grade solutions for our customers while providing expert-level troubleshooting and technical support for complex infrastructure environments.</p> <p>This role requires strong technical expertise, excellent communication skills, and a passion for mentoring junior engineers. The Senior Systems Engineer will work closely with customers to understand their business requirements, architect appropriate solutions, and ensure successful project delivery.</p> <h4>Key responsibilities</h4> <ul> <li>Design, implement, and deliver enterprise infrastructure projects for enterprise customers.</li> <li>Lead technical engagements and provide expert guidance throughout the project lifecycle.</li> <li>Troubleshoot and resolve complex technical issues across Microsoft infrastructure technologies.</li> <li>Build, present, and clearly articulate technical solutions that address customer business and technical requirements.</li> <li>Collaborate with customers, project managers, and internal teams to ensure successful project execution.</li> <li>Lead, mentor, and support junior engineers by sharing knowledge, providing technical guidance, and promoting professional growth.</li> <li>Drive knowledge-sharing initiatives and encourage the adoption of best practices across the team.</li> <li>Identify technical risks and challenges proactively and implement effective mitigation strategies.</li> <li>Communicate complex technical concepts effectively to both technical and non-technical stakeholders.</li> <li>Stay up to date with emerging Microsoft technologies and industry trends to continuously enhance service offerings.</li> <li>Maintain high standards of quality, professionalism, and customer satisfaction.</li> </ul> <h4>Requirements</h4> <h4>Education</h4> <p>Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.</p> <h4>Experience</h4> <ul> <li>Minimum of 4 years of hands-on experience in a customer-facing enterprise IT environment.</li> <li>Proven experience delivering enterprise infrastructure projects and supporting enterprise customers.</li> </ul> <h4>Technical skills</h4> <p>Strong knowledge and hands-on experience with:</p> <ul> <li>Active Directory</li> <li>Microsoft Exchange Server</li> <li>Hyper-V</li> <li>Windows Server</li> <li>Microsoft SQL Server</li> <li>Microsoft System Center Products</li> <li>Microsoft Azure</li> <li>Microsoft Entra ID</li> <li>Microsoft 365</li> <li>Microsoft Defender</li> <li>Microsoft Intune</li> <li>Microsoft Purview</li> </ul> <h4>Required competencies</h4> <ul> <li>Strong troubleshooting and problem-solving skills.</li> <li>Excellent communication and presentation skills.</li> <li>Ability to work independently and as part of a team.</li> <li>Strong customer service and stakeholder management skills.</li> <li>Experience mentoring and coaching junior engineers.</li> <li>Ability to manage multiple priorities in a fast-paced environment.</li> </ul></p><p></p>