CS Cart Jobs - Amman Jordan

<p>The IT Security Officer will help protect the organization s systems and information by monitoring security events, identifying vulnerabilities, implementing security controls and responding to incidents.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>SOC operations and daily SIEM alert investigation, preferably using Elastic Security. Experience with Splunk, QRadar or Microsoft Sentinel is also acceptable.</li><li>Practical experience with SIEM integration, including onboarding different log sources and developing, testing and tuning security use cases, correlation rules and alerts.</li><li>Practical threat intelligence experience using free or paid platforms to collect, validate and analyze indicators of compromise (IOCs) and supporting evidence.</li><li>EDR alert investigation, including process analysis, endpoint isolation, containment and false-positive identification.</li><li>Practical incident response for malware, phishing, unauthorized access and other security incidents.</li><li>Vulnerability assessment using Nessus, Tenable, Qualys or OpenVAS, including validating findings, prioritizing risks, following up remediation and retesting.</li><li>Hands-on network and web application penetration testing using Kali Linux, Nmap, Burp Suite, Metasploit or similar tools.</li><li>Windows and Linux security experience, including Windows Event Logs, Active Directory, PowerShell and Linux logs.</li><li>Practical security hardening for Active Directory, firewalls, Windows and Linux servers, with good experience applying CIS Benchmarks.</li><li>Good understanding of network security, firewalls, TCP/IP, DNS, VPNs and VLANs.</li><li>Ability to document security findings, prepare clear technical reports and provide practical remediation recommendations.</li><li>Hands-on experience investigating SIEM and EDR alerts and responding to security incidents.</li><li>Practical knowledge of vulnerability assessment, security hardening and remediation validation.</li><li>Ability to analyze threat intelligence, indicators of compromise and security logs.</li><li>Strong knowledge of network security, firewalls, IDS/IPS, TCP/IP, DNS, VPNs and VLANs.</li><li>Working knowledge of ISO/IEC 27001, risk assessment, security policies and audit requirements.</li><li>Strong analytical, problem-solving, documentation, and communication skills.</li><li>Bachelor's degree in Cyber Security, Computer Science, Information Technology, or a related field.</li><li>Minimum of 2 years of practical experience in cybersecurity.</li><li>Expertise in conducting security assessments.</li><li>Proven ability to develop and implement security policies.</li><li>Experience managing security and data protection risk assessments.</li><li>Preferred certifications (not mandatory):</li><li>SOC and Incident Response: Elastic Certified SIEM Analyst, eSOC, eCIR, eCTHP, eCDFP, HTB CDSA, BTL1, CCDL1.</li><li>Advanced Defensive Security: BTL2 or CCDL2.</li><li>Penetration Testing: OSCP/OSCP+, eJPT, eCPPT, eWPTX, HTB CPTS/CWES, or CEH Practical.</li><li>GRC and ISO: ISO/IEC 27001 Lead Implementer/Lead Auditor, CISA, or COBIT 2019.</li></ul>

<p>The Testing Manager will lead and oversee all testing activities related to the implementation of a core banking system. The role is responsible for establishing the testing strategy, governing vendor-led testing execution, and ensuring that all system components meet the required functional, technical, and regulatory standards before deployment. The position will work closely with business stakeholders, technology teams, and external vendors to ensure comprehensive test coverage and high-quality system delivery.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 14 years of experience</li><li>Proven experience in software testing, quality assurance, or test management</li><li>Proven experience managing testing for large-scale core banking system implementations</li><li>Demonstrated experience in test strategy development, test governance, and quality assurance frameworks</li><li>Experience managing end-to-end testing cycles , including System Integration Testing (SIT), User Acceptance Testing (UAT), and regression testing</li><li>Strong understanding of core banking system modules and banking operations</li><li>Experience managing test environments, defect tracking, and release readiness</li><li>Other Qualifications</li><li>Bachelor s degree in Computer Science, Information Systems, Engineering, or a related field</li><li>Strong leadership and coordination skills across business and technology teams</li><li>Strong stakeholder management and reporting capabilities</li><li>Excellent analytical and problem-solving skills</li></ul>

<p><strong>Starting position: 15/10/2026<br> <br> Duration : Fixe-term Contract (12 Month Duration)<br> <br> Rate of activity : 100%<br> <br> Place of work : MENA Regional Office - Amman, Jordan</strong><br> <br> <br> <strong> Deadline for applications:</strong>&nbsp;Terre des hommes does not set a deadline for applications for this position, recruitment is open until the position is filled.<br> <br> Terre des hommes (Tdh) :<br> <br> The Terre des hommes Foundation (Tdh), with headquarters in Lausanne and an office in Zurich, is the leading Swiss child rights organisation with more than 2000 employees worldwide. We stand together with children to uphold their rights, protect their lives and improve their well-being. We achieve this through innovative programmes focused on health, migration and access to justice, specially designed to have a positive and sustainable impact.</p> <p><strong>Context :</strong><br> <br> Terre des hommes Lausanne (Tdh), founded in 1960, is Switzerland's largest children's rights organisation. Tdh is dedicated to making meaningful and lasting changes in the lives of children and young people, especially those who are most at risk. Tdh is active in some thirty countries, in humanitarian and development contexts. In the Middle East (MENA), Tdh intervenes directly in 7 countries (Afghanistan, Egypt, Iraq, Jordan, Lebanon, Palestine and Syria).<br> <br> <strong>Main responsibilities:</strong><br> <br> Under the direct supervision of the Regional Finance Coordinator, the Regional Finance Officer provides technical support to the financial management of the region (regional office and country offices). He/she supports budget monitoring, in particular the optimization of the region's budgets, leads coordination between countries and the region, and actively participates in the preparation and annual review of budgets. He/she contributes to the management and consolidation of multi-country or regional financing, particularly when the region is the lead partner. He/she ensures the proper application of internal and donor procedures and the quality and reliability of financial reports<br> <br> <strong>Specific responsibilities:</strong><br> <br> <strong>Support to the management of the region</strong></p> <p><strong>Regional Office Financial Management Support</strong></p> <p>· Manage the regional office accounting and control of the analytical allocations</p> <p>· Preparation of the monthly budget monitoring (FMT cycle) and contribute to the financial balance of the regional office, including providing analysis and feedback support to the regional management team</p> <p>· Conduct meetings with budget holders to review project budgets, analytical allocations and financial situation when the regional office is lead.</p> <p>· Organize the monthly coordination between the country CAFs and the region (communication of allocations from the country offices hosting the regionals, sharing of the list of expenses, communication of good practices)</p> <p>· Participate in the development of donor budgets when the regional office is the lead or during multi-country proposals</p> <p>· Preparation of the annual regional budget as well as periodic budget revisions</p> <p>· Preparing financial reports of the budgets for the regional office is led in accordance with the donor reporting schedule and sending them for validation to RC Finance, identify and report financial risks to Finance RC</p> <p>· Communicate with the Regional Logistics Officer the configuration of country contracts including regional costs</p> <p>· Follow up with the Regional Logistics manager on purchase requests, payments and monitoring of regional expenses</p> <p>· Follow with the regional HR department for the monthly payroll and legal deductions payments.</p> <p>· Ensuring the confidentiality of financial information</p> <p><strong>Support to the management of the country offices delegated by the Regional FC</strong></p> <p><strong>Regional Financial Monitoring</strong></p> <p>· Ensure the control of the analytical allocations of the monthly accounting of the country offices</p> <p>· Monthly control and analysis of the country offices' budget monitoring (FMT cycle) include monitoring burn rates, ensuring alignment with project implementation timelines and budget performance, the control of their monthly cash request, and identifying financial risks, trends, variances and provide recommendations to the Regional Finance Coordinator.</p> <p>· Track corrections of donor payments in CRM by country offices.</p> <p>· Contribute to the regional financial data consolidation and preparation of financial dashboards with analysis for regional management.</p> <p>________________________________________</p> <p><strong>Budgeting and Financial Planning</strong></p> <p>· Support Country Offices in annual budgeting, periodic reviews and project budget development.</p> <p>· Participate in the control of budgets for new funding requests and potential amendments from country offices according to the validation thresholds in place before submission to the RC Finance for validation</p> <p>· Assist in budget revisions, realignments, and donor budget modifications.</p> <p>· Review proposed budgets to ensure consistency with donor guidelines and organizational policies.</p> <p>· Contribute to regional financial planning and forecasting.</p> <p>________________________________________</p> <p><strong>Donor Financial Compliance</strong></p> <p>· Ensure compliance with donor regulations and grant agreements.</p> <p>· Monitor country office financial reports according to the validation thresholds in place, in accordance with the donor reporting schedule and send them for validation by the Finance RC</p> <p>· Support Country Offices in the preparation of donor financial reports.</p> <p>· Review financial reports before submission to ensure accuracy and compliance.</p> <p>· Provide guidance on eligible costs, budget utilization, and financial documentation requirements.</p> <p>________________________________________</p> <p><strong>Financial Systems and Tools</strong></p> <p>· Ensure Country Offices maintain updated financial monitoring tools and accounting records.</p> <p>· Support the improvement and harmonization of regional financial management tools and templates.</p> <p>· Assist with troubleshooting financial system issues and liaise with relevant departments when needed.</p> <p>· Promote best practices in financial data management.</p> <p>________________________________________</p> <p><strong>Internal Controls and Risk Management</strong></p> <p>· Support the implementation of internal financial controls, Risk and Capacity Assessments across Country Offices.</p> <p>· Monitor compliance with organizational finance policies and procedures.</p> <p>· Identify financial risks and propose mitigation measures.</p> <p>· Contribute to internal audits, donor audits, and follow-up on audit recommendations.</p> <p>________________________________________</p> <p><strong>Capacity Building and Technical Support</strong></p> <p>· Provide technical support to Country Finance teams on financial management issues.</p> <p>· Deliver guidance on donor regulations, financial reporting, and budget management.</p> <p>· Contribute to the strengthening of Country Office finance staff through training and coaching.</p> <p>________________________________________</p> <p><strong>Coordination and Communication</strong></p> <p>· Maintain regular communication with Country Office Finance teams, including regular meetings.</p> <p>· Contribute to regional finance meetings and financial decision-making.</p> <p>· Support cross-department coordination with Programs, HR, and Operations teams.</p> <p>Perform other duties related to the position as required and prioritized by hierarchy</p> <p><br> <br> <strong>**The full Job Description will be shared with shortlisted candidates.**<br> <br> <br> Education :</strong>&nbsp;University degree or equivalent business school in Finance and/or Management Control<br> <br> <strong>Experience / Skills :</strong><br> <br> Minimum 3 years of professional experience in a similar role</p> <p><strong>Skills:</strong></p> <p>· Manage your time and priorities, meet deadlines and be punctual.</p> <p>· Communicate in a clear, concise and respectful manner.</p> <p>· Respond in an elaborate and constructive manner to your interlocutors.</p> <p>· Ability to manage stress and emotions, ability to work under pressure</p> <p>· Ability to work in a multicultural environment and team spirit</p> <p>· Provide advice in their area of specialization in a spirit of partnership.</p> <p>· Know and respect the rules and processes of the various areas related to your activity.</p> <p>· Contribute to the development of tools and methods useful to the activities of his/her sector.</p> <p>· Excellent knowledge of financial procedures, auditing and general accounting requirements</p> <p>· Knowledge of the functioning of major humanitarian donors and their financial and administrative requirements is desirable.</p> <p>· Ability to evaluate, analyze, improve/propose improvements in procedures/tools.<br> <br> <strong>Languages :</strong><br> <br> English - Arabic<br> <br> <strong>IT knowledge :</strong><br> <br> Proficiency in computer tools, including an advanced level of Excel,</p> <p>Knowledge of SAGA is a plus</p> <p><strong>Tdh General Code of Conduct and Ethical Policies</strong>&nbsp;:</p> <ul> <li>Commits to promoting and complying with the Global Code of Conduct, systematically reporting any violations of the Code through Tdh's formal reporting mechanisms and dealing with any violations of procedures and processes appropriately.</li> </ul> <ul> <li>Raises awareness of the Foundation of the risks of policy non-compliance, violence and abuse, and related rights, towards children, community members and our own employees.</li> </ul> <ul> <li>Undertakes to comply with key ethical policies and guidelines, including the Safeguarding Policy, the Anti-Fraud and Corruption Policy, the Conflict-of-Interest Policy and other policies related to the prevention of terrorist financing and criminal activities, as well as workplace behavior.</li> </ul> <ul> <li>Commits to putting values and principles into practice through exemplary behavior, in full compliance with the Code of Conduct, and always respecting established procedures and processes.</li> </ul> <ul> <li>Commits to developing a compliant and enlightened management culture within the organization and in our work with children and the communities in which we operate.</li> </ul> <p><strong>Procedure:</strong><br> <br> Only complete applications (CV + covering letter) posted on our official website will be processed. Additional documents (diplomas, work certificates, etc.) will be requested at a later date. We will only contact those candidates selected for further recruitment.<br> <br> <strong>References :</strong><br> <br> Please note that all job offers will be subject to satisfactory references and checks (criminal record and anti-terrorism funding check). Terre des hommes will ask the Human Resources of previous organisations to provide references on any findings of sexual exploitation, sexual abuse and/or sexual harassment as well as fraud and corruption, during employment, or incidents under investigation at the time the candidate left employment.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Successful support for the implementation and delivery of the FMIS project, including: High-quality business requirements documentation. Support for solution design and implementation activities. Coordination with stakeholders and technical teams. Support for testing, UAT, and training activities. Delivery of project documentation and reporting. Support for successful project deployment and stabilization.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree from accredited educational institution in Information Technology, Computer Science, Software Engineering, or related fdiscipline.</li><li>Minimum 4 years of experience in web application development using ASP.NET/.NET Core and MS SQL Server.</li><li>Experience in enterprise application development and implementation.</li><li>Experience developing APIs and integrations.</li><li>Experience in ASP.NET MVC, .NET Framework/.NET Core, C#, JavaScript, HTML, CSS, and related technologies.</li><li>Experience with relational databases and SQL Server.</li><li>Experience in troubleshooting, debugging, and performance optimization.</li><li>Familiarity with deployment environments and DevOps practices is desirable.</li><li>Experience with GIS integrations and dashboards is an asset.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span ><b>Job tasks and responsibilities:</b></span></p><ul><li>Analyze business and sales requirements and contribute to transforming them into system features and enhancements across platforms such as K2-based BPM , Microsoft Dynamics CRM , CAD (Oracle procedures) , and internal applications (e.g., BSA ), using currently adopted technologies subject to change based on future business or technical decisions.</li><li>Participate in the development, testing, and deployment of features within business support systems using technologies such as .NET , SQL , and React (for modernized UIs), while ensuring adherence to quality and performance standards.</li><li>Support business workflow automation and digital process initiatives by contributing to the configuration, development, or troubleshooting of the K2 BPM system or any other future workflow platform as adopted.</li><li>Assist in maintaining and debugging backend processes and job schedulers (e.g., Hangfire ) to support operational needs and ensure background tasks are running reliably.</li><li>Troubleshoot and resolve issues related to relational databases (such as SQL Server or Oracle), including stored procedures, queries, and data logic while remaining open to working with any future database technologies selected by the organization.</li><li>Collaborate with vendors to report issues, follow up on problem resolution, and ensure alignment between internal business requirements and vendor-delivered solutions especially for systems like CAD or outsourced applications.</li><li>Provide internal users with system support and training to ensure proper usage of deployed applications and address their inquiries or functional issues effectively.</li></ul><p><b>What We Need From You</b></p><p>A Bachelor's degree in: Computer science, computer engineering, software engineering and any major related to IT.</p><p>Soft Skills</p><ul><li>Analytical Thinking</li><li>Collaboration &amp; Inclusion</li><li>Data Analysis</li><li>Follow up &amp; Coordination</li></ul><p>Technical Skills</p><ul><li>OOP principle.</li><li>C#.Net.</li><li>Database Queries</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A Bachelor's degree in: Computer science, computer engineering, software engineering and any major related to IT.</p><p>Soft Skills</p><ul><li>Analytical Thinking</li><li>Collaboration &amp; Inclusion</li><li>Data Analysis</li><li>Follow up &amp; Coordination</li></ul><p>Technical Skills</p><ul><li>OOP principle.</li><li>C#.Net.</li><li>Database Queries</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>ZAIN2369 - Business Assurance Intern • Operation Zain Jordan • Division Finance • Location Jordan - Amman • Closing Date 30-Sep-2026</p><p>About the Role</p><p>We are looking for a fresh graduate to join the Finance Department for a one-year internship contract under Zain Youth Program.</p><p>Job tasks &amp; Responsibilities:</p><ul><li>Handling and monitoring the revenue assurance system (RAID8), ensuring the availability and integrity of all required data for further analysis.</li><li>Performing control of cost and revenue streams to guarantee accurate and timely charging of provided services.</li><li>Coordinating with related departments regarding Revenue Assurance activities in order to analyze and follow up on pending Revenue Assurance incidents.</li><li>Preparing performance reports showing Key Performance Indicators (KPIs) and progress of target achievement.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>What We Need From You</strong></p><p>Bachelor s degree in Computer Science, Software Engineering, Business Information Technology, Business Intelligence and Data Analytics, Telecommunications Engineering, Computer Engineering, Networks Engineering or any related field.</p><p><strong>Soft Skills:</strong></p><ul><li>Collaboration &amp; Inclusion</li><li>Follow up &amp; Coordination</li><li>Initiative</li><li>Self-Learning</li></ul><p><strong>Technical Skills:</strong></p><ul><li>Analytical Thinking</li><li>Data Analysis</li><li>Research &amp; Data Gathering</li><li>Programming</li></ul><p><strong>About Application Process</strong></p><p>If you meet the criteria and you are enthusiastic about the role, we would welcome your application.</p><p>To complete the application you would need the following document(s):</p><ul><li>Resume/CV</li><li>Passport-size photograph</li><li>Highest Education Qualification</li></ul><p></p></section>

<p>The Testing Consultant will support the planning, coordination, and execution of testing activities for a core banking system implementation. The role focuses on assisting in test execution, defect management, and coordination between stakeholders and vendors to ensure system quality and readiness. The consultant will work closely with testing leads, business users, IT teams, and vendors to contribute to successful delivery across all testing phases, including System Integration Testing (SIT) and User Acceptance Testing (UAT). Key Requirements 5+ years of experience in testing management, quality assurance, or related roles Hands-on experience supporting testing activities in large-scale system implementations Experience in managing testing for core banking systems Preferred Requirements Experience in ERP system testing is considered a strong plus Other Qualifications Bachelor s degree in Computer Science, Information Systems, Engineering, or a related field Strong coordination and communication skills Ability to work with cross-functional teams in a structured project environment Good analytical and problem-solving capabilities Key Responsibilities Support the execution of testing activities across SIT, UAT, and regression testing phases Assist in preparing and reviewing test scenarios, test cases, and test data Coordinate with business users and stakeholders during test execution cycles Log, track, and follow up on defects to ensure timely resolution Support test environment setup and ensure readiness for testing activities Monitor testing progress and escalate issues or risks when needed Collaborate with vendors to ensure alignment on test execution and defect resolution Contribute to test documentation, status reporting, and quality tracking Support go-live readiness activities and post-implementation validation If you would like to know more about the Global Consulting Bootcamp Visit: https://caseinpointco.com/global-consultant-bootcamp/ If you would like to know more about the MC Club Visit: https://menaconsultant.com/mc-club/</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years of experience in testing management, quality assurance, or related roles</li><li>Hands-on experience supporting testing activities in large-scale system implementations</li><li>Experience in managing testing for core banking systems</li><li>Experience in ERP system testing is considered a strong plus</li><li>Bachelor s degree in Computer Science, Information Systems, Engineering, or a related field</li><li>Strong coordination and communication skills</li><li>Ability to work with cross-functional teams in a structured project environment</li><li>Good analytical and problem-solving capabilities</li></ul>

<p>Achieve Targets: Maintain a high closing ratio on qualified leads. Meet and exceed daily, weekly, and monthly KPIs to hit sales targets. Lead Generation and Acquisition: Generate new leads by leveraging digital marketing campaigns and participating in industry networking events. Convert demo sessions into confirmed sales. Relationship Management: Establish relationships with new strategic partners and maintain positive business relationships with existing and potential partners to ensure future sales. CRM Proficiency: Use CRM systems to follow up on projects and cases related to customers, ensuring meticulous tracking and reporting of sales activities. Data-Driven Approach: Leverage data and CRM insights to inform sales strategies and optimize performance. Pipeline Generation: Proven ability to generate a sales pipeline that is four times the monthly quota. Skill Development: Complete all scheduled training sessions on new product features and advanced sales techniques. Achieve high scores on product knowledge assessments. Innovative Mindset: Foster a creative and dynamic startup attitude, contributing innovative ideas to drive business growth.</p><p><strong>Desired Candidate Profile</strong></p><h2>What Are We Looking For</h2> <p>Educational Background: BS/BA degree in Business, Information Technology, Computer Science, or a related field.</p> <p>Sales Experience: 2-3 years of direct sales experience in Information Technology, FMCG, Software, or SaaS industries is preferred. Talented fresh graduates with a passion for SaaS sales will also be considered.</p> <p>Analytical Skills: Strong analytical and problem-solving abilities.</p> <p>Communication Skills: Excellent communication skills in English and Arabic. Fluency in other languages is a plus.</p> <p>Mobility: Valid driver s license and access to a personal car, with a willingness to conduct fieldwork.</p> <p>Independence: Self-starter with the ability to work independently across functional groups and manage multiple initiatives simultaneously.</p> <p>Adaptability: Flexibility to thrive in a fast-paced and evolving environment.</p> <p>Passion: Enthusiasm for technology and being part of a fast-growing SaaS company.</p> <h2>Who Will Excel</h2> <p>Previous experience in the SaaS, technology, or F&amp;B industry.</p> <p>A proactive approach with a track record of exceeding sales targets.</p> <p>A collaborative team player with a passion for driving growth and innovation.</p> <p>Restaurant operations experience is a plus.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Specialist Security Engineer Fortinet Solutions is responsible for designing, implementing, optimizing, and supporting advanced Fortinet-based cybersecurity solutions across enterprise, service provider, and data center environments. The role serves as a technical subject matter expert for Fortinet technologies, providing architecture design, deployment leadership, troubleshooting, migration support, and operational excellence across customer environments. Working within ZainTECH s Cybersecurity Practice, the Specialist Security Engineer will lead the delivery of secure, scalable, and resilient security solutions covering network security, SD-WAN, SASE, Zero Trust architectures, privileged access management, web application security, and security monitoring platforms. The role collaborates closely with customers, presales teams, project delivery teams, and technology partners to ensure successful implementation and ongoing optimization of Fortinet security solutions.</p><p>Responsibilities:</p><ul><li><strong>Security Architecture &amp; Solution Design</strong><ul><li>Design and implement enterprise and data center security architectures utilizing Fortinet technologies.</li><li>Develop secure, scalable, and highly available security solutions aligned with customer business and security requirements.</li><li>Design and architect, High Availability (HA) deployments, Advanced SD-WAN solutions, Secure Access Service Edge (SASE) architectures, Zero Trust Network Access (ZTNA) environments, Network segmentation and micro-segmentation strategies</li><li>Conduct security assessments and provide recommendations aligned with cybersecurity best practices and industry standards.</li><li>Develop High-Level Designs (HLDs), Low-Level Designs (LLDs), Migration and implementation plans, technical architecture documentation</li></ul></li><li><strong>Fortinet Solution Deployment &amp; Integration</strong><ul><li>Lead the installation, configuration, migration, and optimization of Fortinet solutions including: FortiGate FortiManager FortiAnalyzer FortiSwitch FortiAP FortiWeb FortiADC FortiPAM FortiProxy FortiDLP FortiSIEM FortiSASE FortiAppSec</li><li>Integrate Fortinet platforms with: Active Directory LDAP RADIUS TACACS+ Identity Providers (IdPs) Multi-Factor Authentication (MFA) platforms SIEM and Syslog solutions AWS and Microsoft Azure environments Third-party security solutions</li><li>Ensure successful migration and interoperability between legacy and modern security infrastructures.</li></ul></li><li><strong>Security Operations &amp; Technical Support</strong><ul><li>Provide advanced L2, L3, and escalation support for enterprise customers.</li><li>Troubleshoot complex: Security incidents Firewall issues Routing and connectivity problems VPN-related issues Authentication and access control challenges</li><li>Conduct root cause analysis and provide recommendations to prevent recurrence.</li><li>Monitor solution performance and ensure high service availability.</li><li>Maintain configuration backups, disaster recovery plans, and operational documentation.</li><li>Support customers during critical incidents and major service disruptions.</li></ul></li><li><strong>Network Security &amp; Advanced Security Technologies</strong><ul><li>Configure, manage, and optimize: Security Policies Application Control Intrusion Prevention Systems (IPS) Web Filtering Anti-Malware Services Data Loss Prevention (DLP) Proxy Services Privileged Access Management (PAM) Security Event Monitoring and Correlation</li><li>Deploy and support: Psec VPN SSL VPN Remote Internet Access (RIA) Direct Internet Access (DIA) Site-to-Site VPNs Hub-and-Spoke VPN Architectures</li><li>Implement Zero Trust and SASE security models to enhance customer security posture.</li></ul></li><li><strong>Project Delivery &amp; Customer Engagement</strong><ul><li>Lead implementation, migration, upgrade, and optimization projects.</li><li>Coordinate activities with Customers,Vendors, Project Managers, internal delivery teams</li><li>Produce technical implementation documentation, Acceptance reports, As-built documentation, Operational handover documentation</li><li>Conduct customer knowledge transfer sessions and technical workshops.</li><li>Support presales teams during solution presentations, technical discussions, and proof-of-concept activities.</li></ul></li><li><strong>Continuous Improvement &amp; Technical Leadership</strong><ul><li>Stay current with emerging cybersecurity threats, Fortinet product developments, and industry best practices.</li><li>Participate in technical enablement and knowledge-sharing initiatives.</li><li>Support the development of technical standards, implementation methodologies, and operational procedures.</li><li>Contribute to service improvement initiatives across the Cybersecurity Practice.</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Engineering, Computer Science, Information Security, Information Technology, or a related field, with a minimum of 5 years of experience in cybersecurity and network security engineering.</li><li>Proven hands-on expertise in designing, implementing, and supporting Fortinet security solutions, including FortiGate, FortiManager, FortiAnalyzer, SD-WAN, SASE, FortiWeb, FortiADC, FortiPAM, FortiProxy, FortiDLP, and FortiSIEM.</li><li>Strong knowledge of network security architecture and infrastructure design, with expertise in TCP/IP, Routing &amp; Switching, BGP, OSPF, VLANs, NAT, Traffic Shaping, and Policy-Based Routing.</li><li>Advanced troubleshooting, analytical, and problem-solving skills, with experience supporting complex enterprise, managed services, or service provider environments.</li><li>Strong customer-facing communication, presentation, consulting, and technical advisory skills, with the ability to engage effectively with stakeholders across all levels.</li><li>Demonstrated technical leadership, mentoring capabilities, and experience managing project delivery while coordinating with multiple stakeholders.</li><li>Solid understanding of security operations, incident response processes, and managed security services, including exposure to Zero Trust and cloud security architectures.</li><li>Experience working with virtualization and cloud platforms such as VMware ESXi, Hyper-V, AWS, and Microsoft Azure, preferably within large-scale enterprise or multi-site environments.</li><li>Strong documentation, reporting, and operational governance skills, with the ability to perform effectively in high-pressure environments and participate in critical incident response activities when required.</li><li>Relevant certifications such as FCP, FCSS, NSE 4/5/6/7, CCNA, CCNP Security, FortiSASE, and AWS/Azure Security certifications, along with a commitment to continuous learning and professional development.</li></ul><p></p></section>

<p><h4>Description</h4> <p>Optimiza is seeking a dedicated junior Oracle DB administrator to assist with the effective management and administration of our Oracle database systems.</p> <h4>Key responsibilities:</h4> <ul> <li>Assist in the installation, configuration, and maintenance of Oracle databases to ensure optimal performance.</li> <li>Support database monitoring, tuning, and troubleshooting efforts.</li> <li>Help in performing backup and recovery operations to maintain data integrity and availability.</li> <li>Collaborate with senior DBAs and other IT teams to implement database solutions and upgrades.</li> <li>Document procedures and maintain records of database activities.</li> <li>Participate in on-call rotation and respond promptly to database incidents.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in computer science, information technology, or related field.</li> <li>1-2 years of Oracle database concepts and architecture.</li> <li>Familiarity with SQL and PL/SQL programming.</li> <li>Willingness to learn and adapt in a fast-paced environment.</li> <li>Good problem-solving skills and attention to detail.</li> <li>Effective communication and teamwork abilities.</li> <li>Certifications in Oracle database administration are a plus but not mandatory.</li> </ul> <h4>Benefits</h4> <ul> <li>Class A health insurance</li> <li>Annual bonus</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Optimiza is seeking a dedicated junior Oracle DB administrator to assist with the effective management and administration of our Oracle database systems.</p> <h4>Key responsibilities:</h4> <ul> <li>Assist in the installation, configuration, and maintenance of Oracle databases to ensure optimal performance.</li> <li>Support database monitoring, tuning, and troubleshooting efforts.</li> <li>Help in performing backup and recovery operations to maintain data integrity and availability.</li> <li>Collaborate with senior DBAs and other IT teams to implement database solutions and upgrades.</li> <li>Document procedures and maintain records of database activities.</li> <li>Participate in on-call rotation and respond promptly to database incidents.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in computer science, information technology, or related field.</li> <li>1-2 years of Oracle database concepts and architecture.</li> <li>Familiarity with SQL and PL/SQL programming.</li> <li>Willingness to learn and adapt in a fast-paced environment.</li> <li>Good problem-solving skills and attention to detail.</li> <li>Effective communication and teamwork abilities.</li> <li>Certifications in Oracle database administration are a plus but not mandatory.</li> </ul> <h4>Benefits</h4> <ul> <li>Class A health insurance</li> <li>Annual bonus</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Optimiza is seeking a dedicated junior Oracle DB administrator to assist with the effective management and administration of our Oracle database systems.</p> <h4>Key responsibilities:</h4> <ul> <li>Assist in the installation, configuration, and maintenance of Oracle databases to ensure optimal performance.</li> <li>Support database monitoring, tuning, and troubleshooting efforts.</li> <li>Help in performing backup and recovery operations to maintain data integrity and availability.</li> <li>Collaborate with senior DBAs and other IT teams to implement database solutions and upgrades.</li> <li>Document procedures and maintain records of database activities.</li> <li>Participate in on-call rotation and respond promptly to database incidents.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in computer science, information technology, or related field.</li> <li>1-2 years of Oracle database concepts and architecture.</li> <li>Familiarity with SQL and PL/SQL programming.</li> <li>Willingness to learn and adapt in a fast-paced environment.</li> <li>Good problem-solving skills and attention to detail.</li> <li>Effective communication and teamwork abilities.</li> <li>Certifications in Oracle database administration are a plus but not mandatory.</li> </ul> <h4>Benefits</h4> <ul> <li>Class A health insurance</li> <li>Annual bonus</li> </ul></p><p></p>

<p><strong>ABOUT THE ROLE &amp; TEAM</strong></p><p>The Site Reliability Engineer is responsible for the proactive support of products to ensure high product performance, with a continuous focus on improvement. The role involves identifying and resolving the root causes of operational incidents, implementing solutions to enhance stability, and preventing recurrence. The Site Reliability Engineer manages the creation and maintenance of the event catalogue to trigger events and develops both manual remediation approaches and automated workflows to address alerts. Additionally, they oversee the deployment of IT services and solutions, ensuring seamless integration with minimal disruption.</p><p><strong>WHAT YOU LL DO</strong></p><ul><li>Design, build, and maintain support systems to ensure high availability, scalability, and performance of critical infrastructure.</li><li>Lead incident response and root cause analysis for system failures, including problem investigations and coordination with relevant teams.</li><li>Implement and manage automation for system provisioning, deployment, self-healing, and performance monitoring to increase operational efficiency.</li><li>Establish and monitor SLIs/SLOs, proactively identify performance issues, and drive continuous improvements in service reliability.</li><li>Collaborate with development and operations teams to embed reliability best practices and evolve toward zero-downtime architecture.</li><li>Manage and optimize an event catalog, including event definitions, thresholds, remediation actions, and relevance across products.</li><li>Develop event response protocols, provide training, and ensure efficient handling of incidents across teams.</li><li>Drive post-incident reviews and feedback loops to enhance event definitions and service reliability.</li><li>Oversee quality and readiness of deployments, ensuring clear processes, assigned responsibilities, and minimal disruption.</li><li>Maintain deployment schedules and conduct risk assessments to ensure operational stability and deployment readiness.</li><li>Coordinate and execute deployment plans, manage resources, and incorporate feedback for continuous process improvement.</li><li>Manage CI/CD pipelines and infrastructure as code, ensuring seamless integration between development and operations.</li><li>Support and evolve DevOps practices, automating operational tasks and maintaining tools to drive ongoing efficiency.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Who You Are:</h2><ul><li>Bachelor's degree in computer science, Information Technology, Engineering, or a related field.</li><li>Several years of experience in IT operations, service management, or infrastructure management, including roles such as Site Reliability Engineer, Problem Manager, or DevOps Manager.</li><li>Proven experience in managing high-availability systems and ensuring operational reliability.</li><li>Extensive experience in root cause analysis (RCA), incident management, and developing permanent solutions for recurring service disruptions.</li><li>Hands-on experience with CI/CD pipelines, automation, system performance monitoring, and the implementation of infrastructure as code.</li><li>Strong background in collaborating with cross-functional teams (development, operations, engineering, etc.) to improve operational processes and service delivery.</li><li>Experience in managing deployments, risk assessments, and optimizing event and problem management processes.</li><li>Familiarity with cloud technologies, containerization, and scalable architecture, including experience with zero-downtime deployment strategies.</li><li>CompTIA Security+ or Certified Kubernetes Administrator (CKA).</li></ul><h2>Functional Skills:</h2><ul><li>Collaboration</li><li>Stakeholder Management</li><li>Service Design</li><li>Communication</li><li>Problem Solving</li><li>Incident Management</li><li>Change Management</li><li>Innovation</li></ul><h2>Technical Skills:</h2><ul><li>Cloud Infrastructure</li><li>Automation &amp; AI Operations</li><li>Monitoring &amp; Diagnostics</li><li>Deployment</li><li>Programming &amp; Scripting Languages</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Security Analyst will participate and be part of information security monitoring and incident handling team in order to monitor and manage all information security incidents and risks and solve them as per the business security requirements. The Security Analyst will work and follow-up with the IT Teams and other Business Units to develop action plans to mitigate identified vulnerabilities and promote security initiatives. Key Activities Include: Work as part of 24x7 security operation team Monitor the Security Information and Event Management System (SIEM) and follow up all related security incidents and events. Follow the day-to-day operations related to own job to ensure continuity of work Respond to security incidents and report on incident handling and resolution. Participate in forensic analysis and data recovery, and penetration testing. Perform daily security analysis and scanning and assessment for information security risks, threats and vulnerabilities. Proactive research to identify and understand new threats, vulnerabilities, and exploits. Configuration and administration of security systems and tools. Define and evaluate security technologies required to ensure safe technology operation and detection of cyber-attack. Provide the security recommendations on actions which assist in improving security posture within CLIENT Environment. Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner Participating in reviewing and documenting computer security and emergency gate identified vulnerabilities and promote security initiatives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in IT, Engineering</li><li>3+ years of experience in IT/Security operations or SOC role.</li><li>Network+, CCNA R&amp;S, Security +, Linux security, windows security or forensics training is plus.</li><li>Professional Security certification preferred (CIHE, CEH, CPTE, or equivalent).</li><li>Knowledge and experience in network switches, routers and firewalls</li><li>Knowledge of Microsoft Word, Project, Excel, Access,</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Security Analyst will participate and be part of information security monitoring and incident handling team in order to monitor and manage all information security incidents and risks and solve them as per the business security requirements. The Security Analyst will work and follow-up with the IT Teams and other Business Units to develop action plans to mitigate identified vulnerabilities and promote security initiatives. Key Activities Include: Work as part of 24x7 security operation team Monitor the Security Information and Event Management System (SIEM) and follow up all related security incidents and events. Follow the day-to-day operations related to own job to ensure continuity of work Respond to security incidents and report on incident handling and resolution. Participate in forensic analysis and data recovery, and penetration testing. Perform daily security analysis and scanning and assessment for information security risks, threats and vulnerabilities. Proactive research to identify and understand new threats, vulnerabilities, and exploits. Configuration and administration of security systems and tools. Define and evaluate security technologies required to ensure safe technology operation and detection of cyber-attack. Provide the security recommendations on actions which assist in improving security posture within CLIENT Environment. Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner Participating in reviewing and documenting computer security and emergency gate identified vulnerabilities and promote security initiatives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in IT, Engineering</li><li>3+ years of experience in IT/Security operations or SOC role.</li><li>Network+, CCNA R&amp;S, Security +, Linux security, windows security or forensics training is plus.</li><li>Professional Security certification preferred (CIHE, CEH, CPTE, or equivalent).</li><li>Knowledge and experience in network switches, routers and firewalls</li><li>Knowledge of Microsoft Word, Project, Excel, Access,</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As part of the Infrastructure Support team, you will provide operational and project support to TDM Group and its global partners ensuring incidents, problems and requests are being dealt with to agreed service levels. In addition, you will be participating in the implementation of projects relevant to your area of responsibility. Beyond technical expertise, this role demands strong communication skills, effective collaboration, leadership potential, and a commitment to excellence and continuous improvement.</p><p>Responsible for ensuring that all requests and incidents are resolved within SLA and to ITIL standards via effective 2nd line support and systems management</p><p>Identify, diagnose and resolve IT infrastructure problems within SLA and to ITIL standards. This role focuses on network infrastructure as the main duties.</p><p>Implement and manage IT infrastructure solutions and systems with a focus on networks</p><p>Implement TDM Group s IT processes and security policies.</p><p>Contribute to the progression of the infrastructure team by advising best practices and delivering the best possible solutions.</p><p>Mentor, coach and support the team members.</p><p>Demonstrate ownership and accountability in complex incidents and projects.</p><p>Participate in 24x7 on-call rota</p><p>Ability to travel on demand</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>6+ years of experience in the networking field with experience in leadership roles as a plus.</li><li>Strong English skills, both spoken and written.</li><li><strong>Core technologies and Skills:</strong></li><li>A thorough understanding of the OSI network model, Ethernet, and TCP/IP networking</li><li>Working knowledge of common network monitoring and security utilities with experience in implementing and using Zabbix as a plus.</li><li>Hands-on experience implementing and administering network devices and technologies:</li><ul><li>Multi-vendor Routing and Switching platforms including Cisco, Netgear and HP.</li><li>Multi-vendor UTM and Firewall appliances including Cisco, Fortinet and Sonicwall.</li><li>Intrusion Prevention and DDoS Mitigation Systems.</li><li>Network Management and Monitoring Systems.</li><li>Wireless Systems.</li><li>VPN and WAN Technologies.</li><li>Microsoft Azure networking.</li></ul><li><strong>Complementary Technologies:</strong></li><li>Knowledge and experience in Microsoft environments:</li><ul><li>Windows Server (including Active Directory).</li><li>Microsoft Azure.</li><li>Microsoft 365.</li><li>Amazon Web Services networking.</li><li>Linux server administration.</li><li>Python programming.</li><li>Git and version control systems.</li><li>Hands-on experience with automation tools such as Ansible, GitHub Actions, Azure Pipelines etc.</li></ul><li>Good technical documentation skills.</li><li>Previous experience in an IT service provider organisation is a plus.</li><li><strong>Qualifications &amp; Education</strong></li><li>Bachelor s degree (preferably in Computer/Network science/engineering related).</li><li>Current CCNP and/or CCSP is required.</li><li>Fortinet NSE 4 is strongly preferred.</li><li>Fortinet NSE 5 and 7 are a plus.</li><li>Microsoft Certified: Azure Network Engineer Associate is strongly preferred.</li><li>Microsoft Certified: Azure Administrator Associate is a plus.</li><li>AWS Certified Advanced Networking Specialty is a plus.</li><li><strong>Personal Qualities</strong></li><li>Commitment to excellence and achieving the highest standards.</li><li>Excellent communication and customer service skills.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to delegate, prioritize and multitask.</li><li>Willingness to learn new technologies and maintain industry knowledge.</li><li>Self-motivated and hardworking.</li></ul><p></p></section>

<p>Accountabilities and Key Roles: Collaborate with cross-functional teams to design, test, and implement related products and services. Analyze product performance metrics and customer feedback to optimize offerings and ensure alignment with business goals. Stay updated with industry advancements and regulatory requirements to inform product development decisions. Coordinate with stakeholders across departments including Compliance, Risk, IT, and Operations. Ensuring requirements alignment with compliance, risk standards, and operational goals. Contribute to shaping the product roadmap across Arab Bank, BAAS, and Open Banking initiatives, focusing on Digital Accounts and Virtual IBAN by identifying opportunities, providing analysis, and supporting execution efforts. Streamline banking operations and processes related to consumer digital solutions digital accounts utilizing the application of AI technologies Lead the requirements gathering and support the delivery of consumer digital solutions, ensuring alignment with operational needs and a focus on improving customer experience, efficiency, and innovation Support the development of scalable, reusable, and modular solutions by advocating for the use of APIs and service-oriented architectures across multiple initiatives.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Job Requirements:</strong></p><ul><li>Education : Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.</li><li>Experience : Minimum of 8 years of experience in product analysis or management within the financial technology or banking sector.</li><li>Competencies : Strong analytical and problem-solving skills, with the ability to translate business needs into technical solutions. Excellent communication and collaboration skills to work effectively with cross-functional teams. Proven track record of managing product lifecycles and driving strategic initiatives. Familiarity with regulatory standards and compliance requirements in the digital payment s domain. Ability to adapt to rapidly changing technologies and market conditions. High attention to detail, with the ability to manage and prioritize multiple tasks and projects simultaneously. Strong understanding of banking operations, digital channels, and customer journeys. Familiarity with APIs, digital onboarding, e-payments, and compliance requirements</li></ul>

<p><h4>About the company</h4> <p>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries. We work with organizations to improve how people, processes, and technology come together, with a focus on creating practical solutions that support day-to-day business performance and long-term transformation.</p> <h4>Role overview</h4> <p>As a UI/UX expert, you will help shape intuitive digital experiences across internal portals and mobile applications. This role is central to improving how users interact with business systems, translating user needs and organizational goals into thoughtful, effective design solutions while working closely with technical and business stakeholders.</p> <h4>Responsibilities</h4> <li>Design and optimize user interfaces for internal portals and mobile applications to enhance user experience.</li> <li>Conduct user research and usability testing to inform design decisions.</li> <li>Collaborate with IT, HR, and business units to align design work with organizational goals.</li> <li>Create wireframes, prototypes, and high-fidelity mockups.</li> <li>Ensure consistency in branding, accessibility, and usability across platforms.</li> <li>Analyze user interaction data to identify improvement opportunities.</li> <li>Stay current with UI/UX trends, tools, and best practices.</li> <li>Provide guidance and support during the implementation phase.</li> <h4>Requirements</h4> <li>Bachelor’s degree in Graphic Design, Human-Computer Interaction, Computer Science, or a related field.</li> <li>Minimum 6 years of UI/UX design experience for both web and mobile applications.</li> <li>Proficiency with Figma, Adobe XD, and Sketch.</li> <li>Knowledge of accessibility and usability standards.</li> <li>Eligible to work in Jordan.</li> <li>Experience in internal enterprise systems is a plus.</li> <li>A UI/UX certification is a plus.</li></p><p></p>

<p>1. JOB DETAILS:</p><p>Job Title: Analyst, ML Engineer</p><p>Reports to: Sr. Manager, IT Digital Platforms &amp; Digital Transformation</p><p>Department: IT Applications</p><p>Function: IT Applications</p><p>Company: Hikma Holding</p><p>2. JOB PURPOSE:</p><p>The ML Engineer is responsible for supporting the development, testing, and deployment of machine learning models and AI-powered pipelines across Hikma Pharmaceuticals. Working as part of the AI team under the Sr. Manager, IT Digital Platforms &amp; Digital Transformation, and under the close guidance of the AI Architect and AI developers team, this role provides hands-on ML engineering support across the solution lifecycle from data preparation and model experimentation through to deployment and monitoring. The ML Engineer is expected to develop their machine learning and data engineering skills rapidly within a structured team environment, contributing to Hikma's enterprise AI transformation while building foundational expertise in regulated pharmaceutical AI delivery.</p><p>3. JOB DIMENSIONS:</p><p>Number of Staff Supervised: Direct Reports Count: 0 (0 vacant)</p><p>Indirect Reports Count: N/A</p><p>Financial Budget (USD): Supports AI initiative delivery under team supervision</p><p>4. KEY ACCOUNTABILITIES:</p><p>ML Model Development &amp; Experimentation</p><ul><li>Support the development, training, and evaluation of machine learning models under the guidance of the AI Architect and senior team members, following approved architecture standards and initiative briefs</li><li>Assist in ML experimentation activities including data exploration, feature engineering, model selection, and performance evaluation using standard frameworks and cloud AI services</li><li>Apply foundational ML techniques across classical machine learning, NLP, and generative AI domains relevant to Hikma's business areas including Supply Chain, Quality, HR, and Commercial</li><li>Support the implementation of LLM-based solutions including RAG pipelines, prompt engineering, and embedding-based retrieval under senior technical guidance</li><li>Maintain experiment tracking logs, model versioning records, and reproducibility documentation using tools such as ML flow or Azure Machine Learning</li><li>Produce clear and accurate model development artefacts including experiment summaries, performance reports, and model documentation</li></ul><p>Data Engineering &amp; Feature Development</p><ul><li>Assist in building and maintaining ML data pipelines covering data ingestion, transformation, validation, and basic feature engineering for model training and inference workflows</li><li>Support data quality checks, anomaly detection, and dataset preparation activities to ensure ML model inputs meet required standards</li><li>Collaborate with the Data &amp; Analytics team to access and understand available data assets, following data governance and privacy guidelines</li><li>Work with structured data sources including relational databases and enterprise system extracts, developing proficiency in handling diverse data types over time</li></ul><p>ML-Ops &amp; Production Support</p><ul><li>Support the implementation and maintenance of ML-Ops pipeline components including model packaging, deployment, and basic performance monitoring under senior team guidance</li><li>Assist in deploying ML models to cloud environments using approved tooling (Azure Machine Learning, ML-flow, Docker, or equivalent)</li><li>Monitor deployed models for observable performance issues and flag anomalies to the AI Architect or senior team members for investigation</li><li>Maintain accurate records in model registries including versioning and change logs across AI initiatives</li><li>Contribute to the documentation and validation support activities for ML models deployed in GxP-regulated contexts, following defined compliance processes</li></ul><p>Quality Assurance &amp; Testing</p><ul><li>Support the development and execution of testing activities for ML solutions, including data, pipeline tests, model performance checks, and basic integration testing</li><li>Actively participate in code reviews and technical walkthroughs, applying feedback to improve code quality and engineering practices</li><li>Document assigned ML components clearly including data preparation steps, model configurations, test results, and known issues</li><li>Identify and escalate technical issues encountered across the ML stack in a timely and structured manner</li></ul><p>5. Behavioural Competencies:</p><p>Initiative &amp; Drive for Results - Very Good</p><p>Change &amp; Innovation - Very Good</p><p>Communication &amp; Influence - Good</p><p>Developing &amp; Empowering others - Good</p><p>Problem Solving &amp; decision Making - Excellent</p><p>Strategic Thinking - Good</p><p>6. Technical Competencies:</p><p>ML Model Development &amp; Experimentation - Good</p><p>Python &amp; ML Frameworks (PyTorch, TensorFlow, scikit-learn, HuggingFace) - Good</p><p>MLOps &amp; Model Lifecycle Tooling - Good</p><p>Data Engineering &amp; Pipeline Support - Good</p><p>Cloud AI/ML Services (Azure ML) - Good</p><p>Generative AI &amp; LLM Development (RAG, LangChain, Semantic Kernel) - Very Good</p><p>Model Explainability &amp; Responsible AI Awareness - Very Good</p><p>Containerization &amp; CI/CD Basics (Docker, Git, Azure DevOps) - Good</p><p>7. COMMUNICATIONS &amp; WORKING RELATIONSHIPS:</p><p>Internal: AI Champions Network, AI Architect, AI Developer, Data &amp; Analytics Team</p><p>External: AI/ML Vendors &amp; Solution Providers, Implementation Partners, Open Source &amp; Developer Communities</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in computer science, Software Engineering, Data Science, Mathematics, Statistics, or related technical field *(Required)*</li><li>Master's degree in Artificial Intelligence, Machine Learning, Data Science, or Computer Science *(Preferred)*</li><li>Microsoft Azure AI Engineer Associate, AWS Machine Learning Specialty, or Google Professional ML Engineer certification *(Preferred)*</li><li>Relevant ML/AI certifications (e.g., DeepLearning.AI ML Specialization, Databricks ML Associate, fast.ai) *(Preferred)*</li><li>0-1 year of professional experience in software development, data science, machine learning, or a related technical field (fresh graduates are welcome to apply)</li><li>Demonstrated hands-on experience with ML model development through academic projects, internships, capstone projects, hackathons, or personal projects</li><li>Familiarity with cloud AI/ML platforms (Azure, AWS, or GCP) gained through coursework, self-study, or practical experimentation *(Preferred)*</li><li>Any exposure to generative AI, LLM tools, or RAG concepts through academic or personal projects *(Preferred)*</li><li>Pharmaceutical, healthcare, life sciences, or other regulated industry exposure *(Preferred but not expected)*</li><li>Working knowledge of Python and foundational ML/DL libraries including scikit-learn, pandas, NumPy, and at least one deep learning framework</li><li>Practical exposure to training and evaluating ML models including classical machine learning and at least one of: NLP, computer vision, or time-series analysis through academic, personal, or internship projects</li><li>Basic familiarity with generative AI concepts including Large Language Models, prompt engineering, and RAG principles *(Preferred)*</li><li>Awareness of ML-Ops concepts and tools such as ML-flow or Azure Machine Learning for experiment tracking and model management *(Preferred)*</li><li>Basic experience with data preparation, cleaning, transformation, and exploratory data analysis using Python</li><li>Familiarity with version control using Git and basic software development practices including code reviews and testing</li><li>Basic understanding of cloud platforms (Azure, AWS, or GCP) and awareness of cloud-based AI/ML services *(Preferred)*</li><li>Familiarity with containerization concepts (Docker) and CI/CD basics *(Preferred)*</li><li>Awareness of responsible AI principles, data privacy regulations (GDPR, HIPAA), and IT security practices relevant to ML development</li><li>Any familiarity with pharmaceutical business processes or GxP compliance in a technology context is a plus *(Preferred)*</li></ul>

<p><h4>Description</h4> <p>A leading global pharmaceutical company is seeking an AI solutions architect who is responsible for designing, governing, delivering, and evolving the enterprise AI technical architecture across the company. Acting as the technical authority and delivery lead for AI within the AI Centre of Excellence, this role defines architectural standards, evaluates and governs AI platforms and solutions, prioritising off-the-shelf and vendor-led approaches, and ensures that all AI initiatives are scalable, secure, compliant, and aligned with the company's digital transformation strategy. The AI solutions architect works closely with AI engineers, IT business partners, AI champions, and business function leaders to assess technical feasibility, lead end-to-end solution delivery, support AI proof of value (POV) execution, and translate strategic AI ambitions into sound, future-proof solutions, ensuring every initiative is delivered on a technically rigorous and governance-compliant foundation.</p> <h4>Responsibilities:</h4> <ol> <li><strong>Strategy & architecture leadership</strong><br> Define and own the enterprise AI technical architecture framework, including reference architectures, design patterns, integration blueprints, and technology standards across cloud and on-premises environments.<br> Collaborate with the architecture advisory board to ensure the AI architecture roadmap is aligned with the company's overall digital transformation strategy and enterprise IT architecture principles.<br> Evaluate emerging AI technologies, frameworks, and platforms, providing technical direction and recommendations to senior IT and business stakeholders.<br> Lead architectural governance for all AI initiatives, ensuring solutions adhere to approved standards, security requirements, regulatory constraints, and scalability principles.<br> Define and maintain the enterprise AI technology stack, including cloud AI services (Azure, AWS, GCP), MLOps platforms, data platforms, and integration middleware.</li> <li><strong>AI solution design & technical oversight</strong><br> Architect end-to-end AI solutions across the company's key business domains including manufacturing, quality & regulatory affairs, R&D, commercial, supply chain, HR, and finance.<br> Produce high-quality architecture deliverables including solution design documents, architecture decision records (ADRs), technical specifications, data flow diagrams, and integration architecture blueprints.<br> Lead technical design reviews and architecture assessments for all AI initiatives in the portfolio, ensuring fitness for purpose, scalability, and compliance.<br> Define AI integration patterns with enterprise systems including SAP, MES, LIMS, CRM, and M365 ecosystems, ensuring seamless interoperability.<br> Guide AI developers in translating architecture designs into well-structured, maintainable, and production-ready solutions.<br> Oversee the design of MLOps pipelines including model training, validation, deployment, monitoring, and retraining workflows.</li> <li><strong>Platform engineering & infrastructure</strong><br> Own the architecture and governance of enterprise AI platforms including Microsoft Azure AI, Azure Machine Learning, Microsoft 365 Copilot, and other approved AI tooling.<br> Define cloud infrastructure architecture for AI workloads including compute, storage, networking, and security configurations aligned with the company IT standards.<br> Establish standards for model lifecycle management including versioning, registry, performance monitoring, drift detection, and retraining triggers.<br> Drive the design of data architecture components critical to AI including feature stores, data lakes, vector databases, and real-time data pipelines in collaboration with the Data & Analytics team.<br> Ensure AI platforms meet GxP validation, 21 CFR Part 11, and audit trail requirements where applicable.</li> <li><strong>Governance, compliance & responsible AI</strong><br> Embed regulatory and compliance requirements, including FDA AI/ML guidance, EMA requirements, GxP, GDPR, and HIPAA, into AI architecture design and review processes.<br> Define and enforce responsible AI architectural guardrails including model explainability, bias detection, fairness assessments, and human-in-the-loop design patterns.<br> Maintain AI architecture governance documentation including standards, patterns, approved toolsets, and deviation processes within the enterprise AI knowledge repository.<br> Coordinate with IT security, data privacy, legal, quality assurance, and regulatory affairs to ensure AI solutions meet all applicable oversight requirements.<br> Support E-AIAB governance processes by providing technical input into initiative assessments, vendor evaluations, and POV planning.</li> <li><strong>Technical leadership & enablement</strong><br> Provide technical mentorship, code and architecture reviews, and hands-on guidance to the AI developer team.<br> Define engineering best practices, coding standards, and DevOps/MLOps conventions for the AI team.<br> Collaborate with external vendors, implementation partners, and cloud providers to assess solutions, conduct technical due diligence, and ensure delivery quality.<br> Contribute technical expertise to vendor RFP/RFI processes, proof-of-concept evaluations, and contract assessments.<br> Represent the company's AI technical standards in cross-functional project delivery teams and steering committees.</li> <li><strong>Stakeholder engagement & communication</strong><br> Translate complex technical architecture concepts into clear, accessible language for business stakeholders, executive leadership, and non-technical audiences.<br> Serve as the primary technical escalation point for AI platform issues, architecture deviations, and integration challenges.<br> Collaborate with IT business partners and AI champions to provide technical feasibility input into AI opportunity assessments.<br> Participate in external pharmaceutical AI forums, cloud provider events, and technology conferences to maintain leading-edge awareness and contribute to the company's technical reputation.</li> </ol> <h4>Requirements</h4> <p>Bachelor's degree in computer science, information technology, software engineering, data science, or related technical field.<br> Master's degree in artificial intelligence, data science, computer science, or related discipline is preferred.<br> Microsoft Azure Solutions Architect Expert, Azure AI Engineer Associate, or equivalent cloud architecture certification is preferred.<br> TOGAF or equivalent enterprise architecture certification is preferred.<br> 7–10 years of professional experience in IT, software engineering, data & analytics, or AI/ML implementation.<br> 4–6 years of hands-on experience designing and delivering AI/ML solutions on cloud platforms (Azure, AWS, or GCP) in a production environment.<br> Proven track record of owning end-to-end AI solution architecture in a complex, cross-functional enterprise environment.<br> Experience with Microsoft Azure AI, Azure Machine Learning, and Microsoft 365 Copilot architecture and deployment is preferred.<br> Pharmaceutical, healthcare, life sciences, or other regulated industry experience is preferred.<br> Experience with GxP validation, 21 CFR Part 11, or regulatory technology compliance in an AI/ML context is preferred.</p> <h4>Skills:</h4> <p><strong>Technical competencies:</strong><br> AI/ML architecture & solution design - cloud platform architecture (Azure / AWS / GCP) - ML ops & model lifecycle management - enterprise integration & API design - data architecture & data engineering - AI governance, ethics & responsible AI - pharmaceutical regulatory compliance (GxP, FDA, EMA)</p> <p><strong>AI & technology skills:</strong><br> Deep expertise in AI/ML architecture patterns, including supervised/unsupervised learning, NLP, computer vision, generative AI, and LLM-based solution design.<br> Strong hands-on proficiency with Azure AI services, Azure Machine Learning, MLflow, or equivalent MLOps tooling.<br> Solid experience designing and deploying generative AI solutions including RAG architectures, LLM orchestration (LangChain, Semantic Kernel), and enterprise copilot patterns.<br> Strong command of enterprise integration architecture including REST APIs, event-driven architecture, message queues, and middleware platforms.<br> Proficiency in cloud infrastructure design including IaC (Terraform, Bicep), containerization (Docker, Kubernetes), and CI/CD pipelines.<br> Strong understanding of data architecture components including data lakes, lakehouses, feature stores, and vector databases.<br> Working knowledge of pharmaceutical business processes including GxP operations, quality management systems, and regulatory affairs workflows (preferred).<br> Solid understanding of AI governance frameworks, responsible AI principles, data privacy regulations (GDPR, HIPAA), and IT security principles relevant to AI deployment.</p></p><p></p>