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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>BlackStone eIT is looking for an experienced and motivated Technical .<br>NET Team Lead to join our dynamic team.<br> In this leadership role, you will guide a team of developers in creating high-quality software applications with a focus on .<br>NET technologies.<br> You will be responsible for ensuring best practices in development and architecture while also fostering a collaborative and innovative work environment.<br> If you're passionate about technology and enjoy mentoring others, this is the perfect opportunity for you!<br> Paid Time Off Performance Bonus Training & Development Bachelor's degree in Computer Science, Software Engineering, or a related field.<br> Minimum of 10 years of hands-on software development experience with a strong focus on .<br>NET technologies.<br> At least 3 years of experience in a leadership or team lead role.<br> Strong proficiency in .<br>NET Core, ASP.<br>NET, C#, and Angular frameworks.<br> Understanding of cloud platforms such as Microsoft Azure and experience with cloud development practices.<br> Proficient in designing and implementing scalable web applications, APIs, and microservices.<br> Experience with SQL Server and other database technologies.<br> Familiarity with Agile/Scrum methodologies and software development lifecycle (SDLC).<br> Excellent communication skills and the ability to collaborate effectively with cross-functional teams.<br> Strong problem-solving skills and a proactive approach to challenges.<br></span> </div>
<p><h4>Description</h4>
<p><strong>About Maqsam</strong><br>
Maqsam is the leading Arabic AI-powered contact center solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic call transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p>
<p><strong>Your opportunity</strong><br>
As a senior AI agent architect, you will play a key role in designing, optimizing, and scaling AI-powered customer experiences for leading businesses across the region. You will be responsible for translating client requirements, business flows, and knowledge bases into reliable, high-performing AI agents that deliver accurate and natural interactions. This role involves structuring and improving knowledge sources, designing prompts and workflows, evaluating AI agent behavior, and continuously enhancing performance through testing and analysis. As the bridge between technical teams and client needs, you will collaborate closely with product, engineering, and customer success teams to ensure AI solutions are practical, scalable, and aligned with business goals. You will also contribute to defining best practices for AI agent architecture, prompt quality, and conversational design while helping shape the future of Arabic AI experiences at Maqsam.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Review client requirements, knowledge base documents, URLs, and business flows to assess readiness for AI agent implementation.</li>
<li>Structure and optimize knowledge bases to improve retrieval quality, contextual accuracy, and agent reliability.</li>
<li>Design, tune, and iterate on prompts, system messages, and agent instructions to improve response quality.</li>
<li>Set up and improve AI agent workflows, actions, and interaction logic.</li>
<li>Identify gaps, edge cases, and failure points in AI agent behavior and propose practical improvements.</li>
<li>Define testing approaches for AI agents, including stress testing, scenario-based testing, and quality checks.</li>
<li>Review testing results and client feedback, then translate them into clear improvements.</li>
<li>Collaborate with product, engineering, customer success, and other teams to align AI agent behavior with client needs.</li>
<li>Document decisions, issues, and recommendations clearly for internal teams and clients.</li>
<li>Help define best practices for AI agent design, knowledge base structuring, prompt quality, and evaluation.</li>
<li>Support and guide less experienced team members when needed.</li>
</ul>
<h4>Who we’re looking for</h4>
<ul>
<li>Strong technical background with hands-on experience in conversational AI, LLMs, AI agents, or chatbot platforms.</li>
<li>Practical experience in prompt engineering, workflow design, automation systems, or AI agent configuration.</li>
<li>Good understanding of knowledge base structuring, content quality, and how content impacts AI agent performance.</li>
<li>Ability to analyze AI agent behavior, identify root causes of failures, and propose clear solutions.</li>
<li>Experience with testing AI systems, including scenario testing, prompt evaluation, or quality assurance.</li>
<li>Strong critical thinking and attention to detail.</li>
<li>Excellent written and verbal communication skills, especially when explaining technical decisions or giving feedback.</li>
<li>Ability to work effectively with cross-functional teams, including product, engineering, customer success, and client-facing teams.</li>
<li>At least 2–3 years of relevant work experience is preferred.</li>
<li>Experience with RAG systems, MCPs, external tools, APIs, or voice agents is a plus.</li>
<li>Ability to work in a fast-changing environment and take ownership of ambiguous problems.</li>
</ul>
<h4>What we provide you</h4>
<ul>
<li>Join a world-class team at Maqsam, where your growth is our priority.</li>
<li>A collaborative and friendly environment with flexible hours.</li>
<li>Many opportunities to learn, grow, and become a world-class professional.</li>
<li>A fair compensation.</li>
<li>A culture that thrives on open communication and transparency.</li>
<li>First-class health insurance.</li>
<li>Part of something big: work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p><strong>About Maqsam</strong><br>
Maqsam is the leading Arabic AI-powered contact center solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic call transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p>
<p><strong>Your opportunity</strong><br>
As a senior AI agent architect, you will play a key role in designing, optimizing, and scaling AI-powered customer experiences for leading businesses across the region. You will be responsible for translating client requirements, business flows, and knowledge bases into reliable, high-performing AI agents that deliver accurate and natural interactions. This role involves structuring and improving knowledge sources, designing prompts and workflows, evaluating AI agent behavior, and continuously enhancing performance through testing and analysis. As the bridge between technical teams and client needs, you will collaborate closely with product, engineering, and customer success teams to ensure AI solutions are practical, scalable, and aligned with business goals. You will also contribute to defining best practices for AI agent architecture, prompt quality, and conversational design while helping shape the future of Arabic AI experiences at Maqsam.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Review client requirements, knowledge base documents, URLs, and business flows to assess readiness for AI agent implementation.</li>
<li>Structure and optimize knowledge bases to improve retrieval quality, contextual accuracy, and agent reliability.</li>
<li>Design, tune, and iterate on prompts, system messages, and agent instructions to improve response quality.</li>
<li>Set up and improve AI agent workflows, actions, and interaction logic.</li>
<li>Identify gaps, edge cases, and failure points in AI agent behavior and propose practical improvements.</li>
<li>Define testing approaches for AI agents, including stress testing, scenario-based testing, and quality checks.</li>
<li>Review testing results and client feedback, then translate them into clear improvements.</li>
<li>Collaborate with product, engineering, customer success, and other teams to align AI agent behavior with client needs.</li>
<li>Document decisions, issues, and recommendations clearly for internal teams and clients.</li>
<li>Help define best practices for AI agent design, knowledge base structuring, prompt quality, and evaluation.</li>
<li>Support and guide less experienced team members when needed.</li>
</ul>
<h4>Who we’re looking for</h4>
<ul>
<li>Strong technical background with hands-on experience in conversational AI, LLMs, AI agents, or chatbot platforms.</li>
<li>Practical experience in prompt engineering, workflow design, automation systems, or AI agent configuration.</li>
<li>Good understanding of knowledge base structuring, content quality, and how content impacts AI agent performance.</li>
<li>Ability to analyze AI agent behavior, identify root causes of failures, and propose clear solutions.</li>
<li>Experience with testing AI systems, including scenario testing, prompt evaluation, or quality assurance.</li>
<li>Strong critical thinking and attention to detail.</li>
<li>Excellent written and verbal communication skills, especially when explaining technical decisions or giving feedback.</li>
<li>Ability to work effectively with cross-functional teams, including product, engineering, customer success, and client-facing teams.</li>
<li>At least 2–3 years of relevant work experience is preferred.</li>
<li>Experience with RAG systems, MCPs, external tools, APIs, or voice agents is a plus.</li>
<li>Ability to work in a fast-changing environment and take ownership of ambiguous problems.</li>
</ul>
<h4>What we provide you</h4>
<ul>
<li>Join a world-class team at Maqsam, where your growth is our priority.</li>
<li>A collaborative and friendly environment with flexible hours.</li>
<li>Many opportunities to learn, grow, and become a world-class professional.</li>
<li>A fair compensation.</li>
<li>A culture that thrives on open communication and transparency.</li>
<li>First-class health insurance.</li>
<li>Part of something big: work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li>
</ul></p><p></p>
<p>Business & Finance Consulting (BFC, www.bfconsulting.com ), a Swiss consulting company specialized in development finance, is supporting The Future Skills Fund (FSF) in Amman, Jordan within the Education Financing for Employment project. FSF, with financial support from the German Government, partners with the German Development Bank (KfW) to advance skills building in Jordan.</p><p>Details:</p><ul><li>Contracting : Deliverable-based Service Agreement (this is not an employment opportunity); the Developer is expected to deliver the agreed scope within the project timeline</li><li>Input : Part-time (working hours and schedule are at the Developer's discretion)</li><li>Timeline : Q3 2026 Q1 2027</li><li>Estimated effort : Approximately 30 person-days</li><li>Expected duration: Approximately 50 working days</li><li>Work location: Remote, with periodic coordination meetings as needed; for this, the Developer is expected to be located in Jordan</li><li>Reporting: Day-to-day technical direction by FSF's Technical Product Owner (TPO); the contract is held and administered by BFC</li><li>Technical scope: Backend (BFF, APIs) is built and owned by FSF's in-house Technical Product Owner; the Developer's scope is limited to Flutter application development and integration against provided API contracts</li><li>Deliverables & IP: All code, assets, and deliverables become the sole property of FSF upon acceptance; source code is transferred to FSF's GitHub organisation</li></ul><p>What you will do (Your Responsibilities):</p><ul><li>Develop the ISA Mobile Application (Flutter, iOS & Android) per approved functional requirements (BRD) and provided API contracts</li><li>Implement offline handling (read-only offline access with write-blocking when disconnected), secure authentication (including biometric login), and real-time chat (WebSocket-based)</li><li>Implement full Arabic/English localization with RTL layout support</li><li>Integrate push notifications (Firebase Cloud Messaging) and crash/analytics reporting</li><li>Work independently against API contracts, raising clarifying questions proactively rather than requiring close supervision</li><li>Collaborate with the Technical Product Owner on API contract definition and sequencing</li><li>Deliver work in milestones aligned with the project's SOW, each accepted only after functional testing, TPO review, and written TPO approval, with testing/QA support during UAT</li><li>Deliver signed, submission-ready iOS and Android builds; the store submission itself (Apple App Store, Google Play) is handled by FSF</li><li>Maintain a clean, atomic commit history using Conventional Commits, and keep documentation (setup instructions, architecture notes, non-obvious implementation decisions) current with each milestone rather than deferring it to final handover</li><li>Hand over complete source code and documentation to FSF's designated GitHub organisation in a form fully usable by another developer</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Production Flutter experience: 1-2+ shipped apps on both iOS and Android</li><li>State management proficiency (e.g. Riverpod, Bloc, or Provider), with a scalable, testable app architecture</li><li>REST API integration experience: comfortable building against documented API contracts before endpoints are live</li><li>Offline data handling: read-only offline state with write-blocking when disconnected, plus local caching/persistence</li><li>FCM push notification integration</li><li>Real-time communication: Socket.IO client or WebSocket integration, previous chat experience</li><li>Arabic/RTL layout experience: must have shipped a bilingual app</li><li>Secure auth integration: secure token storage, refresh token handling, session expiry (federated auth, not built fresh)</li><li>Build & release proficiency: signing, provisioning, and producing submission-ready iOS and Android builds (store submission is handled by FSF)</li><li>Disciplined Git practice: Conventional Commits, atomic commit history, and clear technical documentation for handover</li><li>Ability to work remotely and independently on a part-time, deliverable-based basis, meeting agreed milestone dates</li><li>CI/CD experience for Flutter and prior fintech/edtech experience are an advantage</li></ul>
<p><h4>Description</h4>
<p>Syarah is on a mission to change how people buy their cars in Saudi and the Middle East. We offer buyers an end-to-end digital car buying experience where they can buy their next car from the comfort of their living rooms. Under the hood, we build systems to manage sourcing of cars, inspection, photography, merchandising, reconditioning, financing, insurance, shipping and many more. Our goal is to turn car buying into an experience of delight, comfort and peace of mind.</p>
<p>We are on the lookout for ambitious, competitive, growth-minded professionals to help us continue to harness technology to delight our customers and achieve our ambitious growth objectives in the auto sector.</p>
<p>All Syarah employees are expected to work in accordance with Syarah core values: tolerance, transparency, respect, integrity and positivity.</p>
<h4>About the role:</h4>
<p>The Product Owner – Shopping Experience will own the end-to-end shopping journey across web and app, focusing on discovery, conversion, and operational execution. This role works closely with operations, marketing, CX, engineering, design, Data/BI, and commercial stakeholders to deliver measurable improvements.</p>
<h4>Responsibilities</h4>
<ul>
<li>Own the shopping experience roadmap and backlog (discovery & conversion).</li>
<li>Translate business needs into clear user stories, requirements, and acceptance criteria.</li>
<li>Run Scrum ceremonies: daily standups, sprint planning, backlog grooming, retros, and release coordination.</li>
<li>Drive experimentation: define hypotheses, run A/B tests, measure impact, and scale winners.</li>
<li>Monitor performance KPIs and funnels (e.g., CTR, lead submit, booking/downpayment, conversion, drop-offs).</li>
<li>Partner with operations and CX to ensure smooth execution and reduce friction across processes.</li>
<li>Align stakeholders and keep communication clear: scope, timelines, dependencies, and trade-offs.</li>
<li>Ensure quality delivery with QA/UAT support and post-release monitoring.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>1-3 years in product (PO/PM) with strong execution focus (preferably e-commerce / marketplaces).</li>
<li>Strong analytics mindset: ability to analyze funnels, cohorts, and experiment results.</li>
<li>Hands-on with product tools (examples): Mixpanel/GA, Jira/Confluence.</li>
<li>Proven stakeholder management across multiple functions.</li>
<li>Strong understanding of Scrum/Agile and day-to-day product delivery.</li>
<li>Familiarity working closely with operations teams and operational workflows.</li>
<li>Good understanding of the Saudi market and user expectations.</li>
<li>Fluent in English (Arabic is a plus).</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Optimiza is looking for a dedicated MS Dynamics ERP System Supervisor to oversee the management and optimization of our Microsoft Dynamics ERP environment. This leadership role requires a deep understanding of Microsoft Dynamics ERP systems, combined with strong supervisory skills to manage the ERP team and ensure seamless system performance and support.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Supervise daily operations and administration of Microsoft Dynamics ERP systems to ensure high availability and reliability.</li>
<li>Lead the implementation, configuration, and upgrades of Dynamics ERP modules according to business needs.</li>
<li>Manage and mentor the ERP support team, coordinating troubleshooting, issue resolution, and user support activities.</li>
<li>Collaborate with functional consultants and business stakeholders to gather requirements and deliver system enhancements.</li>
<li>Monitor system performance and security, and implement best practices to maintain system integrity.</li>
<li>Develop and maintain comprehensive documentation of system configurations, processes, and procedures.</li>
<li>Provide training and support to end-users to maximize system utilization and effectiveness.</li>
<li>Ensure compliance with organizational policies and industry standards.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.</li>
<li>Minimum of 5 years of experience working with Microsoft Dynamics ERP systems, including system administration and supervision.</li>
<li>Strong knowledge of Dynamics ERP modules, customization, integrations, and upgrades.</li>
<li>Proven experience managing and leading ERP support teams.</li>
<li>Excellent problem-solving, communication, and leadership skills.</li>
<li>Ability to work collaboratively across departments and manage multiple priorities.</li>
<li>Relevant Microsoft Dynamics certifications are highly desirable.</li>
</ul>
<h4>Benefits</h4>
<p>Class A health insurance</p></p><p></p>
<p>Description
About the Opportunity
We are hiring on behalf of a leading government transformation initiative in Abu Dhabi that is building one of the world’s most ambitious AI programs.
This organisation is creating the infrastructure, platforms, and products that will enable government entities to operate as AI-native institutions. The work spans sovereign AI infrastructure, event-driven systems, and production-grade applications that support critical public services.
This is an opportunity to work on highly impactful systems where reliability, scalability, and security are essential.
Role Overview
We are looking for a Senior Backend Engineer to design, build, and operate the backend platform that powers advanced AI and data products.
You will own core services, APIs, event pipelines, and data infrastructure that support production systems at scale. This role is backend-focused and requires deep expertise in distributed systems, cloud infrastructure, Kubernetes, and database reliability.
While you do not need to be an AI specialist, you should be comfortable building the platform foundations that modern AI applications depend on.
At the senior level, you will:
Architect and own major backend subsystems end-to-end
Lead reliability and operational excellence initiatives
Mentor other engineers and contribute to technical standards
Collaborate with senior technical leadership to shape platform direction
Use AI coding tools such as Codex, Claude Code, or similar in your daily workflow
Key Responsibilities
Backend Services & Event-Driven Architecture
Design, build, and operate scalable backend services and APIs
Develop event-driven systems using Kafka, Azure Service Bus, or Azure Event Hubs
Build data pipelines, ETL processes, and shared platform abstractions
Manage PostgreSQL, caching, and object storage infrastructure
Cloud Infrastructure & Reliability
Deploy and operate containerized services on Kubernetes
Build CI/CD pipelines and infrastructure-as-code using Terraform
Manage cloud infrastructure on Azure
Define and monitor SLOs, metrics, logging, tracing, and alerting
Lead incident response, root-cause analysis, and postmortems
Security, Standards & Mentorship
Implement secure engineering practices and compliance requirements
Contribute to IAM, secrets management, network policy, and zero-trust architecture
Mentor engineers through design reviews and code reviews
Basic Qualifications
7+ years of backend or platform engineering experience
Strong expertise in distributed systems and event-driven architecture
Proficiency in Python, Java/Kotlin, or Go
Hands-on experience with Azure (AWS or GCP experience also valued)
Production experience with Docker and Kubernetes
Strong knowledge of PostgreSQL at scale
Experience with observability, SLOs, and incident response
Practical use of AI coding assistants such as Codex or Claude Code
Excellent written and verbal communication skills
Preferred Qualifications
Experience building internal developer platforms and shared tooling
Service mesh experience (Istio, Linkerd)
Familiarity with CQRS, event sourcing, sagas, and outbox patterns
Experience with Redis, Elasticsearch, or OpenSearch
Exposure to AI infrastructure such as retrieval pipelines and model serving
Security experience in regulated environments
Experience working in government, defense, financial services, or similar sectors
Technology Stack
Languages: Python, Java, Kotlin, Go
APIs: REST, gRPC, WebSockets, SSE
Event Streaming: Kafka, Azure Service Bus, Azure Event Hubs
Data: PostgreSQL, Redis, DocumentDB, Azure Blob Storage
Infrastructure: Azure, Docker, Kubernetes, Terraform
Observability: Prometheus, Grafana, OpenTelemetry
Security: Entra ID, RBAC, Secrets Management, Zero Trust
AI Development: Codex, Claude Code, OpenCode
What We’re Looking For
You are an engineer who:
Takes full ownership from design to production operations
Builds reliable, scalable systems with strong operational discipline
Makes evidence-based technical decisions
Mentors others and raises the engineering bar
Communicates clearly and proactively
Embraces AI-native engineering practices
Why Apply?
This role offers the opportunity to work on highly consequential systems that will shape the future of AI-powered public services.
You’ll join a world-class engineering environment tackling complex challenges in backend infrastructure, distributed systems, and cloud architecture—while delivering meaningful impact at a national scale.</p><p></p>
<p>Description
About the Opportunity
We are hiring on behalf of a leading government transformation initiative in Abu Dhabi that is building one of the world’s most ambitious AI programs.
This organisation is creating the infrastructure, platforms, and products that will enable government entities to operate as AI-native institutions. The work spans sovereign AI infrastructure, event-driven systems, and production-grade applications that support critical public services.
This is an opportunity to work on highly impactful systems where reliability, scalability, and security are essential.
Role Overview
We are looking for a Senior Backend Engineer to design, build, and operate the backend platform that powers advanced AI and data products.
You will own core services, APIs, event pipelines, and data infrastructure that support production systems at scale. This role is backend-focused and requires deep expertise in distributed systems, cloud infrastructure, Kubernetes, and database reliability.
While you do not need to be an AI specialist, you should be comfortable building the platform foundations that modern AI applications depend on.
At the senior level, you will:
Architect and own major backend subsystems end-to-end
Lead reliability and operational excellence initiatives
Mentor other engineers and contribute to technical standards
Collaborate with senior technical leadership to shape platform direction
Use AI coding tools such as Codex, Claude Code, or similar in your daily workflow
Key Responsibilities
Backend Services & Event-Driven Architecture
Design, build, and operate scalable backend services and APIs
Develop event-driven systems using Kafka, Azure Service Bus, or Azure Event Hubs
Build data pipelines, ETL processes, and shared platform abstractions
Manage PostgreSQL, caching, and object storage infrastructure
Cloud Infrastructure & Reliability
Deploy and operate containerized services on Kubernetes
Build CI/CD pipelines and infrastructure-as-code using Terraform
Manage cloud infrastructure on Azure
Define and monitor SLOs, metrics, logging, tracing, and alerting
Lead incident response, root-cause analysis, and postmortems
Security, Standards & Mentorship
Implement secure engineering practices and compliance requirements
Contribute to IAM, secrets management, network policy, and zero-trust architecture
Mentor engineers through design reviews and code reviews
Basic Qualifications
7+ years of backend or platform engineering experience
Strong expertise in distributed systems and event-driven architecture
Proficiency in Python, Java/Kotlin, or Go
Hands-on experience with Azure (AWS or GCP experience also valued)
Production experience with Docker and Kubernetes
Strong knowledge of PostgreSQL at scale
Experience with observability, SLOs, and incident response
Practical use of AI coding assistants such as Codex or Claude Code
Excellent written and verbal communication skills
Preferred Qualifications
Experience building internal developer platforms and shared tooling
Service mesh experience (Istio, Linkerd)
Familiarity with CQRS, event sourcing, sagas, and outbox patterns
Experience with Redis, Elasticsearch, or OpenSearch
Exposure to AI infrastructure such as retrieval pipelines and model serving
Security experience in regulated environments
Experience working in government, defense, financial services, or similar sectors
Technology Stack
Languages: Python, Java, Kotlin, Go
APIs: REST, gRPC, WebSockets, SSE
Event Streaming: Kafka, Azure Service Bus, Azure Event Hubs
Data: PostgreSQL, Redis, DocumentDB, Azure Blob Storage
Infrastructure: Azure, Docker, Kubernetes, Terraform
Observability: Prometheus, Grafana, OpenTelemetry
Security: Entra ID, RBAC, Secrets Management, Zero Trust
AI Development: Codex, Claude Code, OpenCode
What We’re Looking For
You are an engineer who:
Takes full ownership from design to production operations
Builds reliable, scalable systems with strong operational discipline
Makes evidence-based technical decisions
Mentors others and raises the engineering bar
Communicates clearly and proactively
Embraces AI-native engineering practices
Why Apply?
This role offers the opportunity to work on highly consequential systems that will shape the future of AI-powered public services.
You’ll join a world-class engineering environment tackling complex challenges in backend infrastructure, distributed systems, and cloud architecture—while delivering meaningful impact at a national scale.</p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>joining the Business Analytics team to lead requirements engineering across government services and digital transformation programs.<br> The role translates government business needs into structured, build-ready backlogs, models end-to-end processes, and uses AI tools to accelerate analysis and documentation while maintaining quality and data-sensitivity discipline.<br> Key Responsibilities • Lead end-to-end requirements elicitation, analysis, and documentation for government eServices and digital transformation initiatives.<br> • Produce high-quality BRDs, user stories / PBIs with clear acceptance criteria, BPMN 2.<br>0 process models, and full traceability for Azure DevOps delivery.<br> • Facilitate workshops with government stakeholders, resolve conflicting requirements, and obtain formal sign-offs.<br> • Map as-is / to-be processes; identify dependencies, edge cases, and non-functional requirements (security, privacy, audit, performance).<br> •Apply AI tools (LLMs, prompt engineering, AI-assisted documentation) to speed up analysis and drafting, with sound judgment on validation and sensitive government data.<br> Support UAT, bridge business and technical teams, and ensure delivered solutions meet business objectives.<br> • Mentor junior Business Analysts and uphold the team’s BA methodology and standards.<br> Required Qualifications & Experience • Bachelor’s degree in Computer Science, IT, Business, or a related field; CBAP (or equivalent BA certification) strongly preferred.<br> • 6+ years of hands-on Business Analysis experience, with a strong track record in government / public-sector digital services in the UAE / GCC.<br> • Proven greenfield requirements experience — not limited to ERP configuration or pre-sales.<br> Required Skills • Strong requirements elicitation, analysis, and structured documentation (BRD, user stories, acceptance criteria).<br> • Process modelling: BPMN 2.<br>0, swimlanes, as-is / to-be (Visio, Lucidchart, Camunda, or draw.<br>io). • Backlog management and Agile delivery with Azure DevOps (or Jira).<br> • Excellent stakeholder management, facilitation, and bilingual communication (Arabic & English).<br> • Hands-on AI proficiency: prompt engineering and AI-assisted analysis / documentation, with disciplined validation and data-sensitivity judgment .<br> • Familiarity with eServices, digital-government standards, and the UAE government context.<br> Preferred (nice to have) • Experience with ECM / document management, omni-channel service delivery, and UAE PASS integration.<br> • Wireframing / prototyping (Figma) and basic data / BI awareness (Power BI)</span> </div>
<p><h4>Mindrift is looking for highly skilled Python data scraping engineers to join the Tendem project and drive specialized data scraping workflows within our hybrid AI + human system.</h4>
<p>In this role, as an AI pilot – that’s how we refer to this role at Mindrift – you’ll collaborate with Tendem agents that handle repetitive tasks, while you provide critical thinking, domain expertise, and quality control to deliver accurate and actionable results.</p>
<p>This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction, and processing.</p>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p>
<h4>About the role</h4>
<p>This is a freelance role for a Tendem project. As a Python data scraping engineer, you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing various tools such as our provided Apify and OpenRouter alongside your own resourceful approaches.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.</li>
<li>Leverage internal tools (Apify, OpenRouter) alongside custom workflows to accelerate data collection, validation, and task execution while meeting defined requirements.</li>
<li>Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior.</li>
<li>Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.</li>
<li>Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.</li>
</ul>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $37 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p>
<h4>How to get started</h4>
<p>Simply apply to this post, qualify, and get the chance to contribute to projects that match your technical skills, on your own schedule. From coding and automation to fine-tuning AI outputs, you’ll play a key role in advancing AI capabilities and real-world applications.</p>
<h4>Requirements</h4>
<ul>
<li>At least 3 years of relevant experience in data engineering, web scraping, automation, or software development (required).</li>
<li>Bachelor's or Master’s degree in engineering, applied mathematics, computer science, or related technical fields is a plus.</li>
<li>Strong experience in Python web scraping (BeautifulSoup, Selenium or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies.</li>
<li>Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML).</li>
<li>Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets).</li>
<li>Hands-on experience with LLMs and AI frameworks to enhance automation and problem-solving.</li>
<li>Strong attention to detail and commitment to data accuracy.</li>
<li>Self-directed work ethic with ability to troubleshoot independently.</li>
<li>English proficiency: Upper-intermediate (B2) or above (required).</li>
</ul>
<h4>Benefits</h4>
<p>Why this freelance opportunity might be a great fit for you?</p>
<ul>
<li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li>
<li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li>
<li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>5+ years of related experience developing and implementing solutions using Middleware.<br> In depth working experience developing application using different programminglanguages used in ESB.<br> In depth Knowledge of standard/technologies (JMS, XML, JSON, WSDL, SOAP, REST, HTTP and SSL/TLS).<br> Experience on different types of Integration Patterns.<br> Sound knowledge of OOP.<br> Good Knowledge on multiple mapping tools.<br> Stakeholder Communication by translating complex technical integration concepts into clear, actionable business insights, and vice versa.<br> Define integration test scenarios, facilitate User Acceptance Testing (UAT), and help validate that integrated systems meet business and data integrity standards.<br> Work alongside Integration Engineers to define API contracts, payload structures (JSON/XML), and endpoints using tools like Postman or Swagger/OpenAPI.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities</strong></p> <ul> <li>Develop and deliver high-quality Outsystems applications in alignment with business requirements.</li> <li>Provide technical leadership and mentorship to development teams, promoting best practices.</li> <li>Work with clients and stakeholders to gather requirements and translate them into technical specifications.</li> <li>Ensure the successful execution of the software development lifecycle, from design to deployment.</li> <li>Participate in code reviews and oversee adherence to coding standards.</li> <li>Stay current with Outsystems advancements and industry innovations to integrate new technologies.</li> <li>Lead project meetings to track progress and ensure timely delivery of milestones.</li> </ul> <p><strong>Requirements</strong></p> <ul> <li>Bachelor's degree in Computer Science, Software Engineering or a related field.</li> <li>A minimum of 7 years of software development experience, specializing in Outsystems.</li> <li>At least 3 years in a leadership or senior role within the Outsystems ecosystem.</li> <li>Deep understanding of application design patterns and software development best practices.</li> <li>Experience with Agile project management methodologies.</li> <li>Strong communication and team collaboration skills.</li> <li>A proactive mindset with the ability to solve complex problems.</li> <li>Outsystems certification(s) is highly regarded.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>BlackStone eIT is looking for a talented Outsystems Senior Developer to elevate our development teams. In this pivotal role, you will be at the forefront of our Outsystems projects, leading initiatives that are crucial for our clients' success. You will leverage your extensive knowledge of the Outsystems platform to mentor junior developers and collaborate closely with business stakeholders to create cutting-edge applications that drive business value.</p><p></p></section>
<p>Monitor integration services, APIs, queues, scheduled interfaces and middleware components. Investigate failed transactions, authentication errors, timeouts, data-mapping issues and interface performance. Coordinate incident resolution with application, database, network, security and external integration teams. Support approved configuration changes, certificates, endpoint updates, deployments and release validation. Maintain interface catalogues, dependency maps, specifications, support runbooks and known-error records. Support secure API and integration practices, logging, traceability and access controls. Identify changes that require development or new integration scope and route them through formal approval. Provide evidence and technical input for root-cause analysis and service reporting.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 5 years of enterprise integration and middleware support experience. Strong knowledge of REST/SOAP APIs, JSON/XML, authentication, certificates and integration monitoring. Experience with MuleSoft, Boomi or an equivalent integration/middleware platform. Practical troubleshooting experience across distributed application environments. Ability to maintain accurate technical specifications and interface documentation.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong >The Job in a Nutshell</strong></p> <p>We're hiring a Senior Engineer to lead significant pieces of work on our platform - from shaping the problem with Product, through designing the solution, to shipping it and supporting it in production. You'll be a key technical voice on the team, helping to set the bar for what good looks like and mentoring others as you go. You'll be working with modern PHP and TypeScript/React on a platform that processes hundreds of thousands of orders a week. The challenges are real, the autonomy is high, and the team is small enough that your decisions matter.</p> <p> </p> <p> <strong>What Will You Do </strong> </p> <ul> <li>Lead the development of new features end-to-end - from refining the requirements with Product through to shipping and monitoring in production.</li> <li>Drive the technical design of significant system changes and set development standards for the Backend team.</li> <li>Mentor others and be willing to learn from them in turn.</li> <li>Enthuse about new technology and look for pragmatic opportunities to enhance our existing technology stack.</li> <li>Operate with autonomy: identify problems, propose solutions, and follow through without needing to be managed.</li> </ul> <p> </p> <p> <strong>What Are We Looking For </strong> </p> <p> <strong>Backend depth:</strong> Comfortable leading non-trivial work in modern PHP (7/8+) - Object-Oriented Design, testability, and the trade-offs of common patterns are second nature.</p> <p> <strong>Frontend competence:</strong> Can ship production React/TypeScript features end-to-end without supervision.</p> <p> <strong>Scale experience:</strong> You've worked on high-traffic web applications and understand what breaks at scale - database hotspots, caching, queueing, idempotency, observability.</p> <p> <strong>Relational databases:</strong> Practical experience with MySQL or similar - you can read an EXPLAIN plan and fix a slow query without guessing.</p> <p> <strong>Integration work:</strong> Experience designing and consuming HTTP APIs, including handling the messy realities of third-party reliability.</p> <p> <strong>AI-assisted development: </strong>You use modern AI coding tools (Claude Code, Cursor, Copilot or similar) as part of your daily workflow - and you have a healthy scepticism of their output. You can tell when the model is bluffing and you don't merge code you don't understand.</p> <p> <strong>Product partnership:</strong> Can work with Product Managers to refine requirements, push back constructively, and give honest estimates.</p> <p> <strong>Communication:</strong> Can explain technical decisions to non-engineers and write clearly enough that async collaboration actually works.</p> <p> <strong>Judgment:</strong> Strong problem-solving, attention to detail, and the instinct to ask "do we actually need this?" before adding complexity.</p> <p> <strong>Who Will Excel </strong> </p> <ul> <li>DevOps experience with a major cloud provider (AWS / GCP / Azure).</li> <li>Kubernetes, CI/CD pipelines.</li> <li>Python, Node, or other backend languages - we care more about polyglot instinct than the specific stack.</li> <li>Elasticsearch, GraphQL.</li> <li>Experience evaluating or building features that incorporate LLMs into a product (prompt design, RAG, evals, cost/latency trade-offs).</li> </ul> <p> </p> <p> <strong>What We Offer You </strong> </p> <ul> <li>Curated career progression planning with formal yearly reviews and informal check-ins along the way.</li> <li>Encouragement to grow into a Feature Development Lead.</li> <li>A competitive salary.</li> <li>Ample time to learn new concepts - including paid development and business-related conferences.</li> <li>Fully remote working, no commuting expenses.</li> <li>Flexible work hours. We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.</li> <li>25 days holiday (plus bank holidays), with an additional day per year of service.</li> <li>Regular all-company socials and quarterly team socials.</li> <li>A team that genuinely likes learning and shipping together.</li> </ul></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Requisition ID #</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br>26WD99896<p>The Account Based Renewals Rep independently manages time and tasks to handle multiple renewal cycles, engaging in communication and negotiation activities with moderate guidance.</p><br><p>The role supports customer satisfaction by identifying and addressing customer needs, provides light touch partner support, monitors churn risks, and ensures accurate and timely renewal execution.</p><br><p>They leverage CRM systems to automate workflows and flag exceptions within established guidelines.<br><b>Key Responsibilities</b><br><i>Execute End to End Renewal Motions</i><br>• Independently execute full renewal workflows for assigned accounts.<br><i>Close Renewals</i><br>• Defend existing customer base by ensuring timely and accurate renewal execution with moderate guidance.<br><i>Drive and Close Seat Expansions</i><br>• Identify and close seat expansion opportunities (additional licenses across existing buyers, teams, or personas) using standard playbooks during renewal.<br><i>Monitor Auto Renewal Status</i><br>• Intervene when auto renewals are disabled to prevent churn, applying judgment within well defined guidelines.<br><i>Customer Procurement Interaction</i><br>• Work directly with customer procurement teams to ensure seamless renewal execution, operating with general instruction on routine tasks.<br><b>Skills & Competencies</b><br>• <i>Organizational & Time Management:</i> Manages multiple renewal cycles independently, with moderate guidance.<br>• <i>Customer First Mindset: </i>Identifies and addresses customer needs to drive satisfaction.<br>• <i>Communication: </i>Engages customers using clear, effective communication to secure renewals.<br>•<i> Negotiation: </i>Applies basic negotiation techniques to achieve mutual agreement on renewals.<br>• <i>CRM & Workflow Systems: </i>Utilizes CRM systems to automate workflows and flag exceptions.<br><b>ATU (Account Team Unit) Collaboration</b><br>• <i>Expansion Qualification:</i> Engages Account Executives for larger cross sell or expansion opportunities with moderate guidance.<br>• <i>Customer Success Collaboration: </i>Provides light touch coordination with Customer Success Managers to support retention and adoption.<br>• <i>Partner Engagement:</i> Supports partners where applicable, following general instructions.<br>• <i>Share Insights:</i> Communicates churn risks, blockers, and missed upsell signals across teams and geographies.<br>• <i>Feedback Loop:</i> Provides feedback on product experiences and packaging based on customer insights.<br><b>Required Qualifications</b><br>• 2–3 years of experience in renewals, account management, customer success, inside sales, or a similar customer facing role.<br>• Experience managing renewal cycles or recurring revenue motions.<br>• Strong communication skills with the ability to influence customer decisions.<br>• Foundational negotiation skills with the ability to secure renewals or basic expansions.<br>• Ability to manage multiple concurrent workflows and adhere to renewal timelines.<br>• Proficiency using CRM systems and basic workflow automation.<br><b>Preferred Qualifications</b><br>• Experience working in SaaS, subscription licensing, or recurring revenue commercial environments.<br>• Familiarity with procurement processes or vendor customer negotiation cycles.<br>• Exposure to partner led or channel supported sales motions.<br>• Experience identifying churn risks or upsell signals through customer conversations or data.<br>• Working knowledge of forecasting renewals or using dashboards for revenue tracking.<br>• Experience coordinating across sales, customer success, and partner teams.</p><br><p><span><b><b>Learn More</b></b></span></p><br><p><b><span>About Autodesk</span></b></p><br><p><span>Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.</span></p><br><p><span>We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.</span></p><br><p><span>When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!</span></p><br><p><b><span>Salary transparency</span></b></p><br>Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.<br><p><b>Belonging</b><br>We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: <span><u>https://www.autodesk.com/company/global-belonging</u></span></p><br><p><b>Are you an existing contractor or consultant with Autodesk? </b></p><br><p>Please search for open jobs and apply internally (not on this external site).</p><br> </div>
<p><h4>Description</h4>
<p>Administer and maintain IBM WebMethods ESB ecosystem, including Integration Server, Universal Messaging, Trading Networks, API Gateway, and adapters.</p>
<p>Manage ESB node clustering, high-availability, disaster recovery, capacity planning, JVM tuning, and resource optimization to ensure continuous uptime and peak performance.</p>
<p>Perform platform patching, upgrades, and license management with minimal disruption.</p>
<p>Manage ESB deployments via CI/CD, implementing deployment standards, environment parity, rollback plans, and coordinating with development and QA teams.</p>
<p>Implement and manage monitoring, alerting, and logging for real-time visibility; define SLAs and proactively address performance issues.</p>
<p>Harden ESB platform per banking security standards, enforce RBAC, audit logging, data masking, and conduct security reviews to ensure compliance (PCI-DSS, GDPR, banking regulations).</p>
<p>Act as escalation point for production incidents, lead root cause analysis, maintain incident response documentation, and implement corrective actions.</p>
<p>Design and validate backup, disaster recovery, and business continuity plans, ensuring compliance with RTO/RPO and regular failover testing.</p>
<h4>Core ESB Platform</h4>
<p>Extensive experience with IBM WebMethods (Software AG) including installation, Integration Server administration, Universal Messaging/Broker management, API Gateway setup, platform clustering, load balancer integration, and session affinity for multi-node deployments. Proficient with WebMethods Optimize, Monitor, and MWS for dashboard and analytics.</p>
<h4>Banking Systems & Integration</h4>
<p>Knowledge of core banking (Equation), enterprise archiving (Laserfiche), and card management (Cortex) systems, focusing on ESB interface stability, document handling, performance tuning, and understanding end-to-end banking integration impacts.</p>
<h4>Messaging & Middleware</h4>
<p>Expert in enterprise messaging with queue/topic management, durable subscriptions, message persistence, large payload handling, and protocol bridging (MQ, HTTP/S, FTP, SOAP, REST). Familiar with banking messaging standards like ISO 8583, SWIFT, FIX, and flat-file exchanges.</p>
<h4>Systems & database administration</h4>
<p>Strong Linux/Windows server admin skills, shell scripting, performance tuning, plus database management for JDBC, connection pooling, and query optimization (Oracle, DB2, SQL Server). Experienced with scheduling tools and storage configurations for high-volume ESB logging.</p>
<h4>Security & networking</h4>
<p>Skilled in enterprise security for integration platforms including digital certificate lifecycle, keystore/truststore management, firewall coordination, VPNs, and knowledge of OAuth 2.0, SAML, LDAP/AD integration, and API security policies on WebMethods API Gateway or similar.</p>
<h4>Requirements</h4>
<p><strong>Bachelor's degree</strong> in Computer Science, Information Technology, Systems Engineering, or a related technical discipline.</p>
<p>IBM WebMethods (Software AG) administration or infrastructure certification (preferred).</p>
<p>Relevant platform certifications in Linux/Windows administration, cloud infrastructure (AWS/Azure), or banking technology operations (preferred).</p>
<p>7+ years of progressive experience in middleware or integration platform administration, with at least 3 years in a dedicated ESB administration role.</p>
<p>Proven operational experience supporting ESB or enterprise middleware platforms within the banking or financial services sector, ideally in 24/7 mission-critical environments.</p>
<p>Direct hands-on experience administering WebMethods in contexts involving core banking migrations, high-volume transactional messaging, or regulatory compliance mandates.</p>
<p>Prior exposure to Equation, Laserfiche, Cortex, or analogous banking systems from an operational/infrastructure perspective is highly desirable.</p></p><p></p>
<p><h4>Description</h4>
<p>Administer and maintain IBM WebMethods ESB ecosystem, including Integration Server, Universal Messaging, Trading Networks, API Gateway, and adapters.</p>
<p>Manage ESB node clustering, high-availability, disaster recovery, capacity planning, JVM tuning, and resource optimization to ensure continuous uptime and peak performance.</p>
<p>Perform platform patching, upgrades, and license management with minimal disruption.</p>
<p>Manage ESB deployments via CI/CD, implementing deployment standards, environment parity, rollback plans, and coordinating with development and QA teams.</p>
<p>Implement and manage monitoring, alerting, and logging for real-time visibility; define SLAs and proactively address performance issues.</p>
<p>Harden ESB platform per banking security standards, enforce RBAC, audit logging, data masking, and conduct security reviews to ensure compliance (PCI-DSS, GDPR, banking regulations).</p>
<p>Act as escalation point for production incidents, lead root cause analysis, maintain incident response documentation, and implement corrective actions.</p>
<p>Design and validate backup, disaster recovery, and business continuity plans, ensuring compliance with RTO/RPO and regular failover testing.</p>
<h4>Core ESB Platform</h4>
<p>Extensive experience with IBM WebMethods (Software AG) including installation, Integration Server administration, Universal Messaging/Broker management, API Gateway setup, platform clustering, load balancer integration, and session affinity for multi-node deployments. Proficient with WebMethods Optimize, Monitor, and MWS for dashboard and analytics.</p>
<h4>Banking Systems & Integration</h4>
<p>Knowledge of core banking (Equation), enterprise archiving (Laserfiche), and card management (Cortex) systems, focusing on ESB interface stability, document handling, performance tuning, and understanding end-to-end banking integration impacts.</p>
<h4>Messaging & Middleware</h4>
<p>Expert in enterprise messaging with queue/topic management, durable subscriptions, message persistence, large payload handling, and protocol bridging (MQ, HTTP/S, FTP, SOAP, REST). Familiar with banking messaging standards like ISO 8583, SWIFT, FIX, and flat-file exchanges.</p>
<h4>Systems & database administration</h4>
<p>Strong Linux/Windows server admin skills, shell scripting, performance tuning, plus database management for JDBC, connection pooling, and query optimization (Oracle, DB2, SQL Server). Experienced with scheduling tools and storage configurations for high-volume ESB logging.</p>
<h4>Security & networking</h4>
<p>Skilled in enterprise security for integration platforms including digital certificate lifecycle, keystore/truststore management, firewall coordination, VPNs, and knowledge of OAuth 2.0, SAML, LDAP/AD integration, and API security policies on WebMethods API Gateway or similar.</p>
<h4>Requirements</h4>
<p><strong>Bachelor's degree</strong> in Computer Science, Information Technology, Systems Engineering, or a related technical discipline.</p>
<p>IBM WebMethods (Software AG) administration or infrastructure certification (preferred).</p>
<p>Relevant platform certifications in Linux/Windows administration, cloud infrastructure (AWS/Azure), or banking technology operations (preferred).</p>
<p>7+ years of progressive experience in middleware or integration platform administration, with at least 3 years in a dedicated ESB administration role.</p>
<p>Proven operational experience supporting ESB or enterprise middleware platforms within the banking or financial services sector, ideally in 24/7 mission-critical environments.</p>
<p>Direct hands-on experience administering WebMethods in contexts involving core banking migrations, high-volume transactional messaging, or regulatory compliance mandates.</p>
<p>Prior exposure to Equation, Laserfiche, Cortex, or analogous banking systems from an operational/infrastructure perspective is highly desirable.</p></p><p></p>
<p>In recent years, organizations have been disrupted and transformed by digital technology, cloud adoption, and the increasing need for secure, scalable, and compliant platform foundations. As a Technology Consulting professional, you will collaborate with multidisciplinary teams to help clients define, build, and operate cloud platforms that enable reliable application delivery, enterprise modernization, and measurable business value.</p><p>As organizations look to leverage the advantages that cloud technology offers, EY is committed to helping you develop the right skills needed in today's environment. Working on programs that cross borders and sectors, the experiences you gain here will be truly distinctive. Wherever you start and however long you stay, the exceptional EY experience lasts a lifetime.</p><p><strong>Job Summary</strong></p><p>We are seeking Cloud Architect/Engineer professionals for our Amman office to support cloud transformation engagements across advisory, architecture, engineering, and implementation activities.</p><p>Candidates may be considered for either architecture-focused or engineering-focused responsibilities depending on their experience, technical depth, stakeholder exposure, and interview performance.</p><p>This role is open to candidates with a minimum of 3+ years of relevant cloud experience. Final grade will be decided upon screening and interview completion, within the Senior Consultant to Manager level range.</p><p><strong>Key Responsibilities</strong></p><p><strong>Cloud Architecture & Advisory</strong></p><ul><li>Support or lead architectural design sessions and define target-state cloud platform architectures using Azure or AWS Cloud Adoption Framework and Well-Architected principles.</li><li>Define landing zone standards covering identity and access management, enterprise networking, governance guardrails, policy, tagging, logging, resilience, and observability baselines.</li><li>Design account structures and onboarding standards across Azure Management Groups and Subscriptions, and AWS Organizations, OUs, and Accounts, under a unified governance model.</li><li>Publish enterprise connectivity blueprints including hub-and-spoke, Transit or Virtual WAN, private connectivity, DNS resolution, and firewall patterns.</li><li>Govern platform decisions through architecture review gates, decision logs, documented trade-offs, exception governance, and compensating controls.</li></ul><p><strong>Cloud Engineering & Implementation</strong></p><ul><li>Implement Azure landing zones and account onboarding activities using standard checklists and Infrastructure as Code modules, including Terraform.</li><li>Deliver network foundations including virtual networks, Virtual WAN, DNS resolution, routing, ExpressRoute, VPN, Private Link, and firewall configurations.</li><li>Deploy, configure, and baseline Kubernetes clusters including AKS/EKS, container registry standards, Docker, Helm, cluster add-ons, and operational readiness checks.</li><li>Apply governance guardrails including Azure Policy, AWS SCPs, resource tagging standards, diagnostic settings, and logging configurations.</li><li>Implement identity and access patterns including RBAC, least privilege, service principals, and managed identities as defined by security baselines.</li></ul><p><strong>Delivery, Documentation & Stakeholder Support</strong></p><ul><li>Troubleshoot platform issues, resolve delivery blockers through root-cause analysis, and propose implementation-ready fixes aligned to baseline standards.</li><li>Produce evidence packs and operational handover artefacts including runbooks, monitoring dashboards, escalation paths, and support readiness inputs.</li><li>Contribute to reusable intellectual property including blueprints, IaC modules, templates, checklists, and decision guides.</li><li>Work effectively with architects, security teams, developers, operations teams, and client stakeholders to deliver practical cloud solutions.</li></ul><p><strong>Key Profile Requirements / Qualifications</strong></p><ul><li>Minimum 3+ years of experience in cloud architecture, cloud engineering, cloud infrastructure, platform delivery, or enterprise technology transformation roles.</li><li>Hands-on cloud experience across Azure and/or AWS, including cloud foundations, landing zones, governance, networking, identity, security, and observability.</li><li>Infrastructure as Code experience, preferably with Terraform; Bicep/ARM or CloudFormation experience is an advantage.</li><li>Solid fundamentals in enterprise networking, including VNets/VPCs, subnetting, DNS, load balancing, firewall rules, and private connectivity patterns.</li><li>Experience with Kubernetes, containers, Docker, Helm, AKS/EKS, monitoring, logging, or operational readiness is an advantage.</li><li>Ability to produce clear, structured documentation and consulting-grade deliverables for client delivery and operational handover.</li><li>Bachelor's degree in Computer Science, Engineering, Information Systems, or a related discipline, or equivalent practical experience.</li><li>Good written and spoken English; Arabic is an advantage.</li></ul><p><strong>Certifications</strong></p><ul><li>Microsoft Certified: Azure Administrator Associate (AZ-104) [Preferred]</li><li>Microsoft Certified: Azure Solutions Architect Expert (AZ-305) [Preferred]</li><li>HashiCorp Certified: Terraform Associate [Preferred]</li><li>CNCF Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD) [Plus]</li><li>AWS Certified Solutions Architect [Plus]</li></ul><p><strong>What We Look For</strong></p><p>We are looking for cloud professionals who combine hands-on engineering capability with architecture thinking, consulting discipline, structured documentation, and the ability to work effectively in multi-client delivery environments.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 3+ years of experience in cloud architecture, cloud engineering, cloud infrastructure, platform delivery, or enterprise technology transformation roles.</li><li>Hands-on cloud experience across Azure and/or AWS, including cloud foundations, landing zones, governance, networking, identity, security, and observability.</li><li>Infrastructure as Code experience, preferably with Terraform; Bicep/ARM or CloudFormation experience is an advantage.</li><li>Solid fundamentals in enterprise networking, including VNets/VPCs, subnetting, DNS, load balancing, firewall rules, and private connectivity patterns.</li><li>Experience with Kubernetes, containers, Docker, Helm, AKS/EKS, monitoring, logging, or operational readiness is an advantage.</li><li>Ability to produce clear, structured documentation and consulting-grade deliverables for client delivery and operational handover.</li><li>Bachelor's degree in Computer Science, Engineering, Information Systems, or a related discipline, or equivalent practical experience.</li><li>Good written and spoken English; Arabic is an advantage.</li></ul><p><strong>Certifications</strong></p><ul><li>Microsoft Certified: Azure Administrator Associate (AZ-104) [Preferred]</li><li>Microsoft Certified: Azure Solutions Architect Expert (AZ-305) [Preferred]</li><li>HashiCorp Certified: Terraform Associate [Preferred]</li><li>CNCF Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD) [Plus]</li><li>AWS Certified Solutions Architect [Plus]</li></ul><p>We are looking for cloud professionals who combine hands-on engineering capability with architecture thinking, consulting discipline, structured documentation, and the ability to work effectively in multi-client delivery environments.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Provide first-line and second-line (L1/L2) support for banking and business applications, ensuring timely resolution of incidents and service requests.<br> Monitor application health, availability, and performance, proactively identifying and escalating issues when necessary.<br> Troubleshoot application, integration, and data-related issues, ensuring minimal disruption to business operations.<br> Support daily operational activities, including batch processing, job scheduling, and end-of-day (EOD) banking activities.<br> Perform application deployment and configuration activities across development, testing, and production environments under established change procedures.<br> Coordinate with development, infrastructure, database, and vendor teams to investigate and resolve application issues.<br> Maintain accurate incident records, root cause analysis documentation, and support knowledge base articles.<br> Participate in incident, problem, and change management processes in accordance with ITIL best practices.<br> Assist in user acceptance testing (UAT), system upgrades, patch deployments, and release activities.<br> Monitor logs and system alerts, escalating critical issues to senior support staff and management as required.<br> Ensure compliance with internal policies, security standards, audit requirements, and banking regulations.<br> Support business users by providing guidance, training, and timely communication during incidents and service disruptions.<br> Contribute to continuous improvement initiatives to enhance application stability, support processes, and service quality.<br> Bachelor's degree in Computer Science, Information Technology, or a related field.<br> 2–5 years of experience in application support, IT operations, or a similar technical support role.<br> Experience supporting banking, financial services, or enterprise applications is preferred.<br> Familiarity with service management frameworks such as ITIL.<br></span> </div>
<p><strong>Estimated Duration:</strong> from contract signing until August 2<sup>nd</sup>, 2026</p>
<p><strong><em>** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</em></strong></p>
<p> </p>
<p><strong>About Mercy Corps</strong></p>
<p>Mercy Corps is a global team of humanitarians, working together in over 40 countries on the front lines of today’s biggest crises to create a future of possibility, where everyone can prosper. </p>
<p>Since 2003, Mercy Corps has been actively working in Jordan, responding to the pressing needs of the vulnerable populations, strengthening cohesive and civically engaged communities, and increasing economic opportunities. </p>
<p> </p>
<p><strong>About Iqlaa</strong></p>
<p>The Informal Livelihoods Advancement Activity (Iqlaa) is a five-year program that started in May 2022 and aims to support Jordan's Home-based, micro and small businesses to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments. </p>
<p> </p>
<p><strong>Implementing Organizations:</strong> Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg Design, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham). </p>
<p> </p>
<p><strong>Activity Description</strong></p>
<p>The USG Informal Livelihoods Advancement Activity (Iqlaa) aims to strengthen the resilience of Micro and Small Enterprises (MSEs) in Jordan by enhancing their managerial capacities and improving their access to business opportunities, financial products, and services. Central to Iqlaa’s strategy is its commitment to an evidence-based approach, underpinned by a streamlined research management framework. This ensures that findings are effectively disseminated, translated into actionable recommendations, and developed into accessible resources. By adopting this approach, Iqlaa aims to drive impactful and sustainable interventions for MSEs and key ecosystem actors, at both the enterprise and market levels.</p>
<p>Iqlaa has conducted extensive research and analysis on Jordan’s micro and small enterprise (MSE) ecosystem, including sectoral studies, ecosystem assessments, and the development of governorate-level profiles. Building on this body of evidence, Iqlaa aims to consolidate key insights into an online MSE Geographic Map.</p>
<p>The online MSE Geographic Map will visualize sectoral distributions, geographic concentrations of MSE activity, ecosystem actors, and development opportunities across Jordan’s governorates. The platform will serve as an accessible evidence-based tool to support policymakers, development partners, and market actors in understanding local economic dynamics and identifying opportunities for targeted interventions and exploring spatial patterns, trends, and relationships across integrated datasets to inform planning, policy development, and operational decision-making.</p>
<p>The MSE Geographic Map will be developed as an interactive web-based system integrated within the selected entity’s website environment to ensure long-term institutional ownership and sustainability. In parallel, structured datasets generated through the map will be shared with the CVDB Observatory (Tanmieh Tool) under the Ministry of Interior to support broader economic planning and observatory functions.</p>
<p>Through this approach, the MSE Geographic Map will support improved coordination among ecosystem actors, facilitate data-driven planning and analysis, and contribute to strengthening the MSE ecosystem across Jordan.</p>
<p> </p>
<p><strong>Proposed High-Level Functions of the Map:</strong></p>
<p>The map must incorporate core functions and technical characteristics including but not limited to:</p>
<ul>
<li><strong>Sector and Geographic Insights:</strong> Display sectoral distributions, geographic concentrations, and ecosystem dynamics across Jordan’s governorates, highlighting development opportunities through the integration of geographic data, research assessments and insights generated by Iqlaa.</li>
<li><strong>Governorate Profile Integration:</strong> Integrate structured governorate-level profiles covering sector clusters, key stakeholders, economic characteristics, and identified opportunities and challenges affecting MSEs.</li>
<li><strong>Interactive Map Interface:</strong> Provide a user-friendly interactive map interface enabling users to navigate geographic data layers and access structured information linked to each governorate.</li>
<li><strong>Data Exploration and Comparison:</strong> Enable users to explore relationships, trends, and patterns across datasets to support evidence-based analysis and decision-making.</li>
<li><strong>Stakeholder Engagement Features:</strong> Include interactive features such as filters, overlays, and clickable geographic layers to enable deeper exploration of ecosystem data.</li>
<li><strong>Sustainability and Accessibility:</strong> Ensure the MSE Geographic Map is designed to support long-term institutional hosting within the selected entity’s website environment, while maintaining accessibility for a wide range of users.</li>
<li><strong>Dynamic Data Updates:</strong> Enable periodic updates of governorate-level datasets so that the MSE Geographic Map remains a living resource for policymakers and ecosystem actors.</li>
<li><strong>Data Export for National Platforms:</strong> Ensure that datasets generated through the MSE Geographic Map can be exported in structured formats (e.g., Excel or CSV) to support integration with national systems such as the CVDB Observatory (Tanmieh Tool).</li>
</ul>
<p> </p>
<p>This map will be a pivotal tool for programmatic decision-making, promoting coordination among MSE actors and supporting interventions aimed at enhancing the MSE ecosystem in Jordan.</p>
<p> </p>
<p><strong>Scope of Work</strong></p>
<p><strong>You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</strong></p>
<p><a href="https://drive.google.com/drive/folders/1zGDbM81HvgPD5b88XYJNynZjqfh9Cdj_?usp=sharing" title="https://drive.google.com/drive/folders/1zGDbM81HvgPD5b88XYJNynZjqfh9Cdj_?usp=sharing">https://drive.google.com/drive/folders/1zGDbM81HvgPD5b88XYJNynZjqfh9Cdj_?usp=sharing</a></p>
<p> </p>
<p><strong>How to Apply</strong></p>
<p>Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <strong>maximum by Monday 22 June, 2026 at 3:00 pm Amman time</strong>:</p>
<ol>
<li>All the documents requested in the <strong><em>“Proposal Submission Requirements”</em></strong> section in the ToR document (pages 7-8) .</li>
<li>A copy of your Jordanian ID or passport.</li>
<li>A screenshot showing the applicant’s active account on Jo Fawtara system.</li>
<li>A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></li>
</ol>
<p> </p>
<p><strong><em>** Mercy Corps has the right to disqualify any late offers.</em></strong></p>
<p>_________________________________________________________________________________________</p>
<p dir="RTL"><br>
<strong>الصون و الأخلاق</strong></p>
<p dir="RTL">ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية <span dir="LTR">(IASC)</span>، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي<span dir="LTR">.</span></p>
<p dir="RTL"> </p>
<p dir="RTL">كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور <span dir="LTR">(integrityhotline@mercycorps.org).</span></p>
<p dir="RTL"> </p>
<p> </p>
<p><strong>RECRUITMENT SCAMS & FRAUD WARNING</strong></p>
<p>Mercy Corps has become aware of scams involving false job offers. Please be advise:</p>
<ul>
<li>Recruiters will never ask for a fee during any stage of the recruitment process.</li>
<li>All active jobs are advertised directly on Akhtaboot.</li>
<li>Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</li>
<li>Please report any suspicious communications to ((integrityhotline@mercycorps.org))</li>
</ul>