CSS developer Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Maqsam: Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience.<br> Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.<br> Your Opportunity: We are seeking a highly experienced Senior Software Engineer to act as a technical pillar within our innovative engineering team.<br> This role is ideal for a high-impact Individual who thrives on autonomy and scale.<br> You will be responsible for driving massive, complex projects from conceptualization and architectural design all the way to implementation, deployment, and landing.<br> You will operate at a high level, providing technical leadership across multiple teams.<br> By working closely with product managers, leadership, and engineers across the company, you will shape our technical strategy, tackle our most difficult scaling challenges, and continuously broaden the capabilities of our cutting-edge AI and contact center solutions.<br> Your Top Responsibilities: End-to-End Ownership: Drive massive, cross-functional engineering projects from raw concept to successful production deployment and monitoring.<br> Architectural Leadership: Lead the design and architecture of highly available, scalable, and robust systems, services, and databases that span across multiple engineering teams.<br> Technical Force Multiplier: Set the standard for engineering excellence.<br> Conduct rigorous code reviews, establish best practices, and improve our development and deployment pipelines and strategies.<br> Complex Problem Solving: Debug, profile, and troubleshoot the most complex systemic and performance issues within a high-concurrency, real-time SaaS environment.<br> Cross-Team Alignment: Act as a technical anchor, collaborating with various squads to ensure architectural consistency, and the strategic reduction of technical debt.<br> Mentorship: Elevate the entire engineering team by mentoring mid-level and junior engineers, guiding their technical growth, and helping ramp up new joiners.<br> What We Expect from You: 5+ years of software engineering experience , with a heavy focus on backend or full-stack development in a high-scale SaaS environment.<br> Elite Independent Contributor Capabilities: Proven track record of independently leading large-scale technical initiatives and delivering production-ready, highly optimized software.<br> Deep Architectural Knowledge: Advanced expertise in system design, distributed systems, caching strategies, and API design optimized for high availability.<br> Database Mastery: Extensive experience with relational databases (e.<br>g., PostgreSQL), including schema design, query optimization, and handling data at scale.<br> Operational Excellence: Strong foundational knowledge of cloud infrastructure, observability, and deploying robust features.<br> Adaptability: A proven ability to rapidly learn, evaluate, and integrate bleeding-edge technologies and frameworks.<br> Additional Information (Added Advantages): Leadership &amp; Management: While this is highly suited for an Individual Contributor, previous experience in engineering management, formal Tech Lead roles, or people management is a strong plus .<br> Domain Experience: Experience working on VoIP-related projects (WebRTC, SIP, etc.<br>) or real-time communication platforms is a strong plus.<br> Stack Alignment: Deep expertise with Ruby on Rails (or similar frameworks), JavaScript/Vue.<br>js (or comparable frontend frameworks), and PostgreSQL is preferred.<br> AI/LLM Exposure: Experience integrating or building around Large Language Models, machine learning pipelines, or data-heavy applications.<br> Education: A degree in Computer Science, Engineering, or a related field is preferred.<br> What We Provide: Join a world-class team at Maqsam, where your growth is our priority.<br> Here’s what you can expect: High-Impact Work: The autonomy to drive massive projects that directly impact our core business and thousands of users.<br> A Collaborative and Friendly Environment: Work with talented, seasoned professionals who are passionate about what they do.<br> Personal and Professional Growth: Opportunities to learn, lead, and cement yourself as a world-class engineering leader.<br> Fair Compensation: We deeply value your contribution and expertise.<br> Transparency: A culture that thrives on open communication and flat technical discussions.<br> Benefits: First-class health insurance, and more.<br> Part of Something Big: Be proud of being part of the most exciting AI-powered SaaS business in the MENA region.<br> Ready to lead at Maqsam?<br> Apply now! #LI-DNI</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p><b>Job Summary</b></p><p>The DevOps Engineer is responsible for designing, building, and maintaining container orchestration platforms, and modern application deployment infrastructure on AWS. This role focuses on Kubernetes, containerization, and application modernization helping customers transform legacy applications into cloud-native, container-based architectures. Working within cirrusgo's Service Delivery team, the DevOps Engineer implements container platforms (EKS, ECS), builds automated deployment pipelines, and supports customers in modernizing their application workloads. The role requires strong hands-on skills in Kubernetes, Docker, CI/CD tooling, and AWS container and serverless services. As an Advanced AWS Partner with migration &amp; modernization and DevOps competencies, cirrusgo expects DevOps Engineers to apply AWS best practices for containerized and modern application workloads, contribute to the company s competency goals, and maintain active AWS certifications.</p><p>Key Responsibilities</p><ul><li>Build and maintain containerized application environments using Docker, Kubernetes, Helm, and container registries (ECR).</li><li>Design, deploy, and manage Kubernetes clusters on AWS (EKS) including cluster configuration, node groups, networking, storage, and RBAC.</li><li>Implement and manage CI/CD pipelines using AWS CodePipeline, CodeBuild, CodeDeploy, GitHub Actions, GitLab CI, Jenkins, or ArgoCD.</li><li>Support application modernization projects including containerizing legacy applications, implementing microservices patterns, and migrating to container-based architectures.</li><li>Implement GitOps practices using ArgoCD, Flux, or equivalent tools for declarative infrastructure and application deployment.</li><li>Configure and manage service mesh (AWS App Mesh, Istio), ingress controllers, and API gateways for containerized workloads.</li><li>Implement container security best practices including image scanning, runtime security, network policies, pod security standards, and secrets management.</li><li>Design and implement monitoring and observability for containerized workloads using Prometheus, Grafana, CloudWatch Container Insights, and distributed tracing.</li><li>Implement infrastructure as code using Terraform, CloudFormation, or CDK for container platform infrastructure.</li><li>Automate operational tasks including scaling, self-healing, log aggregation, and backup for container workloads.</li><li>Support serverless application patterns using AWS Lambda, API Gateway, Step Functions, and EventBridge where applicable.</li><li>Collaborate with development teams and Solutions Architects on application architecture decisions for containerized deployments.</li><li>Document deployment procedures, container platform configurations, and operational runbooks.</li><li>Actively pursue AWS and Kubernetes certifications (CKA, CKAD, AWS DevOps Professional).</li><li>Adhere to cirrusgo standards, security guidelines, ethical conduct, and professional behavior at all times.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Engineering, or a related field</li><li>2 - 5 years of experience in DevOps, platform engineering, or cloud engineering with focus on containers and Kubernetes</li><li>Strong hands-on experience with Kubernetes (EKS preferred) including cluster management, Helm charts, networking, and troubleshooting</li><li>Solid understanding of AWS container services (EKS, ECS, ECR, Fargate) and serverless services (Lambda, API Gateway)</li><li>Proficiency with Docker and container lifecycle management</li><li>Experience with infrastructure as code (Terraform, CloudFormation, or CDK)</li><li>Experience building and maintaining CI/CD pipelines (CodePipeline, GitHub Actions, GitLab CI, Jenkins, or ArgoCD)</li><li>Familiarity with monitoring and observability for containers (Prometheus, Grafana, CloudWatch Container Insights)</li><li>Basic understanding of application architecture patterns (microservices, 12-factor apps, event-driven)</li><li>At least AWS Solutions Architect Associate or AWS Developer Associate Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD) (preferred or in progress)</li><li>Any additional DevOps, container, or cloud certifications (nice to have)</li></ul><p></p></section>

<p>Main Objective of the Position u200b Our mission is to Simplify Life. avertra helps highly regulated, customer-centric industries, led by utilities and energy, deliver exceptional experiences through our MiCustomer platform and digital services. This is a hybrid growth role for someone who is equal parts relationship builder, analyst, and problem solver. You will grow client and partner relationships, represent avertra and MiCustomer in the market, and, just as importantly, dig into customer data to find the insight that drives the next opportunity, for the client and for our own product and growth teams. It is the kind of role that suits a consulting or industrial-engineering mind that also loves being in front of people. We are hiring more than one, and everyone starts broad, across accounts, client relationships, partnerships, and our MiCustomer User Group (MUG), so we can see where each person shines before specializing. You will begin by carrying conversations, extracting insight, and following up independently on live accounts. Within your second year, the path leads to owning accounts and pursuits end to end. Because these relationships are largely with US clients, a flexible schedule with some evening overlap is part of the rhythm. You can work US hours if you prefer, or split your day in a way that keeps you present for the meetings that matter.</p><p><b><br></b></p><p><b>Main Job Responsibilities</b></p><ul><li>Accounts &amp; Growth Planning: Research assigned accounts and their industry context, map stakeholders, and identify whitespace and expansion opportunities. Contribute to and, over time, own account plans that connect client goals to avertra's capabilities.</li><li>Client Relationships &amp; Discovery: Build, maintain, and grow assigned relationships across our community, carrying the conversation and following up independently. Run discovery that goes beyond surface answers, surfacing the goals, constraints, and friction that reveal where we can help.</li><li>Customer Data &amp; Insight: Analyze usage and adoption data to spot patterns, risks, and expansion signals across accounts. Translate what you find into clear, actionable insight, both for the client and as voice-of-customer input to product and growth.</li><li>Pre-Sales &amp; Solutioning: Support pursuits with a product-owner mindset, shaping the right solution to a client's need alongside product and engineering. Articulate the value of the MiCustomer platform (MiPortal, MiAgent, MiComm) in terms the client's decision-makers care about.</li><li>MiCustomer User Group (MUG): Onboard new members, drive engagement and follow-ups, and contribute to planning and content, turning the community into insight and advocacy.</li><li>Events &amp; Process: Represent avertra and MiCustomer at conferences and sessions, on-site and virtual, and own the client follow-ups that come out of them. Design repeatable growth processes, templates, and lightweight tooling that make the whole team faster and sharper, and measure the impact.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Genuinely Curious: You ask the question behind the question, and you know how to turn curiosity into insight that others walk past.</li><li>Value Articulator: You connect what we do to the outcomes a client actually cares about, in plain, compelling language, without hiding behind feature lists.</li><li>Relationship Builder: You bring warmth and energy that make clients want to keep talking to you. In a client-facing role, presence is not optional.</li><li>Analytical: You are comfortable in usage and adoption data, and you can separate signal from noise to find a real opportunity.</li><li>Process-Minded: You see a better way to run things and you design it, an industrial-engineering instinct applied to how growth actually gets done.</li><li>Product-Owner Mindset: In a pre-sales moment you translate a client's real need into a feasible, valuable solution, partnering naturally with product and engineering.</li><li>Knowledge, Skills and Abilities: Strong process design: you can map how work is done and redesign it for speed and quality. Pre-sales and product-owner mindset: you translate client needs into feasible, valuable solutions. Advanced data analytics: you can analyze customer usage and adoption data and turn it into insight for product and growth. Excellent client engagement, discovery, and relationship-building skills, with an engaging, high-energy presence. Strong spoken and written English for US clients</li><li>Education: Bachelor's degree in business, marketing, MIS, engineering, or a related field.</li><li>Experience: Around 2 to 4 years of experience. Exceptional candidates with more experience are welcome. Any external, client-facing experience is required. Experience in customer success or customer relationships, B2B or product marketing, market research, voice-of-customer, or project management is a strong plus.</li><li>Preferences: Background from a top-tier consulting firm (The big 4). Comfort with AI tools (for example Claude Code) is a plus, not a must.</li></ul>

<p><h4>Description</h4> <p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p> <h4>Job overview</h4> <p>We are looking for an experienced Salesforce Marketing Cloud Senior (Techno Functional – ExactTarget) professional to lead the end-to-end delivery, administration, and optimization of Salesforce Marketing Cloud solutions with strong expertise in the legacy ExactTarget platform and modern SFMC capabilities.</p> <p>The ideal candidate combines strong technical development skills with functional marketing automation expertise, enabling seamless collaboration between business stakeholders and technical teams. This role involves designing personalized customer engagement journeys, managing platform integrations, and delivering scalable omnichannel marketing solutions.</p> <h4>Role responsibilities</h4> <p><strong>Functional responsibilities</strong></p> <ul> <li>Gather and analyze business requirements for marketing automation and customer engagement initiatives.</li> <li>Translate business needs into scalable Salesforce Marketing Cloud solutions.</li> <li>Lead campaign planning, customer journey design, segmentation, and personalization strategies.</li> <li>Collaborate with marketing, CRM, analytics, and business teams to optimize customer communications.</li> <li>Support user training, documentation, and platform best practices.</li> </ul> <p><strong>Technical responsibilities</strong></p> <ul> <li>Configure and manage Salesforce Marketing Cloud / ExactTarget modules, including: <ul> <li>Email Studio</li> <li>Automation Studio</li> <li>Journey Builder</li> <li>Contact Builder</li> <li>Mobile Studio</li> <li>Triggered Sends</li> </ul> </li> <li>Develop dynamic and personalized communications using: <ul> <li>AMPscript</li> <li>SSJS</li> <li>HTML/CSS</li> <li>SQL</li> </ul> </li> <li>Build and maintain automations, triggered campaigns, data extensions, and reusable templates.</li> <li>Troubleshoot technical issues and optimize campaign performance.</li> </ul> <p><strong>Data & integration</strong></p> <ul> <li>Integrate Salesforce Marketing Cloud with Salesforce CRM, APIs, external databases, and third-party applications.</li> <li>Manage subscriber data, segmentation logic, suppression lists, and audience targeting.</li> <li>Support data migration, synchronization, and ETL processes.</li> <li>Ensure data quality, governance, and compliance with marketing standards.</li> </ul> <p><strong>Campaign execution & optimization</strong></p> <ul> <li>Execute and monitor email and multi-channel marketing campaigns.</li> <li>Perform QA testing and validate campaign accuracy before deployment.</li> <li>Analyze campaign performance metrics and recommend optimization strategies.</li> <li>Support A/B testing and reporting activities.</li> </ul> <p><strong>Leadership & stakeholder management</strong></p> <ul> <li>Serve as the bridge between technical and business teams.</li> <li>Mentor junior team members and support knowledge sharing.</li> <li>Participate in architecture discussions and solution recommendations.</li> <li>Ensure adherence to Salesforce Marketing Cloud best practices and governance standards.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Computer Science, Information Systems, Marketing, or related field.</li> <li>5+ years of hands-on experience with Salesforce Marketing Cloud / ExactTarget.</li> <li>Strong techno-functional expertise in marketing automation platforms.</li> <li>Proven experience with: <ul> <li>Journey Builder</li> <li>Automation Studio</li> <li>Contact Builder</li> <li>Email Studio</li> <li>SQL</li> <li>AMPscript</li> <li>API integrations</li> </ul> </li> <li>Experience with Salesforce CRM integrations and customer data management.</li> <li>Strong understanding of customer lifecycle marketing and campaign execution.</li> <li>Excellent problem-solving and stakeholder communication skills.</li> </ul></p><p></p>

<p><h4>Job description</h4> <p>We are seeking an experienced Business Analyst to bridge the gap between business stakeholders and technical teams in the implementation of a telecom data lakehouse/data warehouse. The Business Analyst will gather business requirements, analyze telecom processes and data, define business rules, and translate business needs into detailed functional specifications, ensuring successful delivery of data products, reports, and analytics solutions.</p> <h4>Key responsibilities</h4> <ul> <li>Gather and analyze business requirements from stakeholders across telecom domains such as customer, billing, CRM, network, revenue assurance, finance, sales, marketing, and digital channels.</li> <li>Conduct workshops and interviews with business users to understand reporting, analytical, and operational requirements.</li> <li>Document business processes, functional requirements, and business rules.</li> <li>Capture business requirements into functional specifications for data engineers, data modelers, ETL developers, and BI developers.</li> <li>Define source-to-target mapping requirements and validate data transformations.</li> <li>Collaborate with solution architects and data modelers to ensure business requirements are accurately reflected in the data lakehouse/data warehouse design.</li> <li>Identify data sources, business definitions, KPIs, dimensions, and measures required for reporting and analytics.</li> <li>Support the definition of data quality rules, validation criteria, and reconciliation requirements.</li> <li>Review ETL mapping documents and ensure business logic is correctly implemented.</li> <li>Work closely with data engineers during development to clarify business rules and resolve functional issues.</li> <li>Participate in user acceptance testing (UAT) by preparing test scenarios, validating results, and obtaining business sign-off.</li> <li>Maintain business glossaries, metadata, and documentation.</li> <li>Facilitate communication between business stakeholders and technical teams throughout the project lifecycle.</li> <li>Support Agile ceremonies including backlog refinement, sprint planning, and requirement prioritization.</li> </ul> <h4>Requirements</h4> <ul> <li>Strong business analysis and requirement elicitation skills.</li> <li>Excellent stakeholder management and communication skills.</li> <li>Experience documenting business requirements and functional specifications.</li> <li>Strong analytical and problem-solving skills.</li> <li>Understanding of relational databases and SQL.</li> <li>Basic knowledge of data warehousing concepts such as:</li> <ul> <li>Facts and dimensions</li> <li>Star schema</li> <li>Snowflake schema</li> <li>Slowly changing dimensions (SCD)</li> <li>Data lineage</li> <li>Metadata management</li> <li>Data quality</li> </ul> <li>Experience working in Agile/Scrum environments.</li> </ul> <h4>Preferred technical knowledge</h4> <ul> <li>SQL</li> <li>Data warehouse / data lakehouse architecture</li> <li>ETL concepts and data integration</li> <li>Data mapping documentation</li> <li>Data quality frameworks</li> <li>BI and reporting platforms</li> <li>Knowledge of Hadoop ecosystem, Hive, Impala, Spark, or cloud data platforms is an advantage.</li> </ul> <h4>Deliverables</h4> <ul> <li>Business requirement documents (BRD)</li> <li>Functional requirement specifications (FRS)</li> <li>KPI definitions</li> <li>Data dictionary</li> <li>Business glossary</li> <li>Data validation and UAT test cases</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree in information technology, computer science, business information systems, engineering, or a related field.</li> <li>2–4 years of experience as a Business Analyst in data warehouse, data lakehouse, or business intelligence projects.</li> <li>Experience in the telecommunications industry is highly preferred.</li> </ul></p><p></p>

<p><h4>Description</h4> <p><strong>Robusta Technology Group (RTG)</strong> is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p> <h4>Job overview</h4> <p>We are seeking an experienced Senior CMS Manager with strong expertise in Adobe Experience Manager (AEM) to lead end-to-end digital content operations across enterprise websites and digital platforms. This role combines hands-on AEM authoring experience with operational leadership, governance, publishing management, stakeholder coordination, and team mentorship.</p> <p>The ideal candidate will oversee multi-site and multilingual content delivery, define authoring standards and workflows, manage publishing operations, and ensure high-quality, accessible, and SEO-optimized digital experiences. The Senior CMS Manager will serve as the primary liaison between content, marketing, design, development, QA, and product teams.</p> <h4>Role responsibilities</h4> <p><strong>Content operations leadership</strong></p> <ul> <li>Own day-to-day content operations across AEM-managed websites and digital platforms.</li> <li>Plan, prioritize, and oversee content publishing activities across multiple markets, brands, and languages.</li> <li>Manage content delivery timelines and coordinate publishing schedules with cross-functional teams.</li> </ul> <p><strong>Authoring standards & governance</strong></p> <ul> <li>Define and maintain authoring standards, content governance processes, and editorial workflows.</li> <li>Establish best practices for: <ul> <li>Component usage</li> <li>Template structure</li> <li>Content consistency</li> <li>Metadata standards</li> <li>Publishing approvals</li> <li>Version control</li> </ul> </li> <li>Ensure adherence to brand guidelines and content quality standards.</li> </ul> <p><strong>Hands-on AEM authoring</strong></p> <ul> <li>Create, edit, manage, and publish content using Adobe Experience Manager (AEM) Sites.</li> <li>Configure and manage: <ul> <li>Pages</li> <li>Components</li> <li>Editable templates</li> <li>Content fragments</li> <li>Experience fragments</li> <li>Content policies</li> </ul> </li> <li>Support business users and content teams with authoring guidance and troubleshooting.</li> </ul> <p><strong>Multi-site & multilingual management</strong></p> <ul> <li>Manage multi-site content operations using AEM Multi Site Manager (MSM).</li> <li>Oversee: <ul> <li>Live copies</li> <li>Language copies</li> <li>Rollouts</li> <li>Inheritance management</li> </ul> </li> <li>Coordinate localization and translation workflows across regional and multilingual sites, including RTL content support.</li> </ul> <p><strong>Digital asset management (DAM)</strong></p> <ul> <li>Manage digital assets within AEM Assets (DAM).</li> <li>Oversee: <ul> <li>Asset uploads</li> <li>Metadata tagging</li> <li>Folder structures</li> <li>Renditions</li> <li>Asset governance</li> </ul> </li> <li>Ensure asset consistency, organization, and optimization across digital channels.</li> </ul> <p><strong>Workflow & publishing management</strong></p> <ul> <li>Manage AEM workflows for: <ul> <li>Content review</li> <li>Approval processes</li> <li>Scheduling</li> <li>Replication</li> <li>Publishing</li> </ul> </li> <li>Coordinate release cycles with development, QA, and business stakeholders.</li> <li>Monitor publishing health and resolve replication or rendering issues.</li> </ul> <p><strong>Quality assurance & UAT</strong></p> <ul> <li>Lead content quality assurance before go-live.</li> <li>Review pages for: <ul> <li>Content accuracy</li> <li>Brand compliance</li> <li>Accessibility</li> <li>SEO readiness</li> <li>Responsive rendering</li> <li>Broken links</li> </ul> </li> <li>Coordinate User Acceptance Testing (UAT) for new components, templates, and platform enhancements.</li> </ul> <p><strong>Team leadership & mentoring</strong></p> <ul> <li>Mentor junior content authors and CMS specialists.</li> <li>Conduct onboarding and training sessions for AEM authoring and publishing workflows.</li> <li>Review content work and provide constructive feedback and process guidance.</li> </ul> <p><strong>Stakeholder coordination</strong></p> <ul> <li>Act as the primary point of contact between marketing, product, design, development, QA, and content teams.</li> <li>Translate business requirements into scalable content authoring and publishing plans.</li> <li>Facilitate communication and alignment across multiple stakeholders and workstreams.</li> </ul> <p><strong>SEO & accessibility oversight</strong></p> <ul> <li>Ensure all published content follows SEO best practices, including: <ul> <li>Metadata optimization</li> <li>URL structures</li> <li>Structured data</li> <li>Internal linking</li> </ul> </li> <li>Ensure compliance with WCAG 2.1 AA accessibility standards across all digital content.</li> </ul> <p><strong>Performance & analytics</strong></p> <ul> <li>Monitor content performance using tools such as Adobe Analytics or Google Analytics.</li> <li>Analyze engagement and content effectiveness metrics.</li> <li>Recommend content improvements based on analytics insights and user behavior.</li> </ul> <p><strong>Issue resolution & support</strong></p> <ul> <li>Troubleshoot authoring, rendering, workflow, and replication issues in AEM.</li> <li>Coordinate with development teams to resolve component or template defects.</li> <li>Track and manage issues through JIRA, ServiceNow, or similar platforms.</li> </ul> <p><strong>Continuous improvement</strong></p> <ul> <li>Identify opportunities to improve authoring efficiency, governance, and publishing workflows.</li> <li>Drive process optimization and operational scalability.</li> <li>Stay current with Adobe Experience Cloud updates, AEM enhancements, and digital content best practices.</li> </ul> <h4>Requirements</h4> <ul> <li>6+ years of experience in web content management and digital publishing.</li> <li>4+ years of hands-on experience with Adobe Experience Manager (AEM) Sites and Assets.</li> <li>2+ years in a senior, lead, or managerial role overseeing content operations or content teams.</li> <li>Proven experience managing enterprise content across multi-site, multi-market, and multilingual environments.</li> <li>Experience working in Agile/Scrum environments and collaborating with cross-functional teams.</li> </ul> <h4>Core technical requirements</h4> <p><strong>AEM platform expertise</strong></p> <ul> <li>Strong hands-on experience with: <ul> <li>AEM Sites authoring</li> <li>Components and dialogs</li> <li>Editable templates</li> <li>Content policies</li> <li>Content fragments</li> <li>Experience fragments</li> </ul> </li> <li>Strong experience with AEM Assets (DAM), including: <ul> <li>Asset uploads</li> <li>Metadata management</li> <li>Renditions</li> <li>Folder governance</li> </ul> </li> <li>Experience using AEM Multi Site Manager (MSM): <ul> <li>Live copies</li> <li>Rollouts</li> <li>Language copies</li> <li>Inheritance management</li> </ul> </li> <li>Experience managing AEM workflows for approvals, replication, and scheduling.</li> <li>Familiarity with AEM as a Cloud Service is strongly preferred.</li> </ul> <p><strong>Content strategy & governance</strong></p> <ul> <li>Experience defining: <ul> <li>Authoring standards</li> <li>Editorial workflows</li> <li>Style guides</li> <li>Governance models</li> <li>Component usage guidelines</li> </ul> </li> <li>Experience managing: <ul> <li>Editorial calendars</li> <li>Release planning</li> <li>Content prioritization</li> <li>Translation coordination</li> </ul> </li> <li>Experience supporting multilingual and RTL content operations.</li> </ul> <p><strong>Technical foundation</strong></p> <ul> <li>Working knowledge of HTML and CSS for content troubleshooting and formatting.</li> <li>Understanding of: <ul> <li>SEO fundamentals</li> <li>Structured metadata</li> <li>URL hierarchy</li> <li>On-page optimization</li> </ul> </li> <li>Understanding of WCAG 2.1 AA accessibility standards.</li> <li>Familiarity with image and media optimization for web delivery.</li> </ul> <p><strong>Tools & collaboration</strong></p> <ul> <li>Experience with: <ul> <li>JIRA</li> <li>ServiceNow</li> <li>Confluence</li> <li>SharePoint</li> <li>Similar workflow/documentation tools</li> </ul> </li> <li>Familiarity with Adobe Analytics or Google Analytics.</li> <li>Strong communication and stakeholder management capabilities.</li> </ul> <h4>Nice to have</h4> <ul> <li>Adobe Certified Professional or Expert — AEM Sites Business Practitioner.</li> <li>Experience with: <ul> <li>Adobe Target</li> <li>Tealium</li> <li>Personalization workflows</li> <li>Product Information Management (PIM) systems</li> </ul> </li> <li>Familiarity with: <ul> <li>Sitecore</li> <li>Optimizely</li> <li>Contentful</li> <li>Storyblok</li> </ul> </li> <li>Understanding of Headless CMS architectures and AEM Content Services.</li> <li>Background in digital marketing, UX, or web design.</li> <li>Arabic language reading ability for RTL content QA.</li> </ul> <h4>Soft skills</h4> <ul> <li>Strong leadership and mentoring abilities.</li> <li>Excellent communication and stakeholder management skills.</li> <li>High attention to detail and commitment to content quality.</li> <li>Ability to manage multiple priorities and parallel workstreams.</li> <li>Strong analytical and problem-solving mindset.</li> <li>Proactive approach to process improvement and operational efficiency.</li> </ul> <h4>Education</h4> <p>Bachelor’s degree in Communications, Marketing, Information Technology, Computer Science, or a related field — or equivalent practical experience.</p></p><p></p>

<p><h4>Description</h4> <p><strong>Robusta Technology Group (RTG)</strong> is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p> <h4>Job overview</h4> <p>We are seeking an experienced Senior CMS Manager with strong expertise in Adobe Experience Manager (AEM) to lead end-to-end digital content operations across enterprise websites and digital platforms. This role combines hands-on AEM authoring experience with operational leadership, governance, publishing management, stakeholder coordination, and team mentorship.</p> <p>The ideal candidate will oversee multi-site and multilingual content delivery, define authoring standards and workflows, manage publishing operations, and ensure high-quality, accessible, and SEO-optimized digital experiences. The Senior CMS Manager will serve as the primary liaison between content, marketing, design, development, QA, and product teams.</p> <h4>Role responsibilities</h4> <p><strong>Content operations leadership</strong></p> <ul> <li>Own day-to-day content operations across AEM-managed websites and digital platforms.</li> <li>Plan, prioritize, and oversee content publishing activities across multiple markets, brands, and languages.</li> <li>Manage content delivery timelines and coordinate publishing schedules with cross-functional teams.</li> </ul> <p><strong>Authoring standards & governance</strong></p> <ul> <li>Define and maintain authoring standards, content governance processes, and editorial workflows.</li> <li>Establish best practices for: <ul> <li>Component usage</li> <li>Template structure</li> <li>Content consistency</li> <li>Metadata standards</li> <li>Publishing approvals</li> <li>Version control</li> </ul> </li> <li>Ensure adherence to brand guidelines and content quality standards.</li> </ul> <p><strong>Hands-on AEM authoring</strong></p> <ul> <li>Create, edit, manage, and publish content using Adobe Experience Manager (AEM) Sites.</li> <li>Configure and manage: <ul> <li>Pages</li> <li>Components</li> <li>Editable templates</li> <li>Content fragments</li> <li>Experience fragments</li> <li>Content policies</li> </ul> </li> <li>Support business users and content teams with authoring guidance and troubleshooting.</li> </ul> <p><strong>Multi-site & multilingual management</strong></p> <ul> <li>Manage multi-site content operations using AEM Multi Site Manager (MSM).</li> <li>Oversee: <ul> <li>Live copies</li> <li>Language copies</li> <li>Rollouts</li> <li>Inheritance management</li> </ul> </li> <li>Coordinate localization and translation workflows across regional and multilingual sites, including RTL content support.</li> </ul> <p><strong>Digital asset management (DAM)</strong></p> <ul> <li>Manage digital assets within AEM Assets (DAM).</li> <li>Oversee: <ul> <li>Asset uploads</li> <li>Metadata tagging</li> <li>Folder structures</li> <li>Renditions</li> <li>Asset governance</li> </ul> </li> <li>Ensure asset consistency, organization, and optimization across digital channels.</li> </ul> <p><strong>Workflow & publishing management</strong></p> <ul> <li>Manage AEM workflows for: <ul> <li>Content review</li> <li>Approval processes</li> <li>Scheduling</li> <li>Replication</li> <li>Publishing</li> </ul> </li> <li>Coordinate release cycles with development, QA, and business stakeholders.</li> <li>Monitor publishing health and resolve replication or rendering issues.</li> </ul> <p><strong>Quality assurance & UAT</strong></p> <ul> <li>Lead content quality assurance before go-live.</li> <li>Review pages for: <ul> <li>Content accuracy</li> <li>Brand compliance</li> <li>Accessibility</li> <li>SEO readiness</li> <li>Responsive rendering</li> <li>Broken links</li> </ul> </li> <li>Coordinate User Acceptance Testing (UAT) for new components, templates, and platform enhancements.</li> </ul> <p><strong>Team leadership & mentoring</strong></p> <ul> <li>Mentor junior content authors and CMS specialists.</li> <li>Conduct onboarding and training sessions for AEM authoring and publishing workflows.</li> <li>Review content work and provide constructive feedback and process guidance.</li> </ul> <p><strong>Stakeholder coordination</strong></p> <ul> <li>Act as the primary point of contact between marketing, product, design, development, QA, and content teams.</li> <li>Translate business requirements into scalable content authoring and publishing plans.</li> <li>Facilitate communication and alignment across multiple stakeholders and workstreams.</li> </ul> <p><strong>SEO & accessibility oversight</strong></p> <ul> <li>Ensure all published content follows SEO best practices, including: <ul> <li>Metadata optimization</li> <li>URL structures</li> <li>Structured data</li> <li>Internal linking</li> </ul> </li> <li>Ensure compliance with WCAG 2.1 AA accessibility standards across all digital content.</li> </ul> <p><strong>Performance & analytics</strong></p> <ul> <li>Monitor content performance using tools such as Adobe Analytics or Google Analytics.</li> <li>Analyze engagement and content effectiveness metrics.</li> <li>Recommend content improvements based on analytics insights and user behavior.</li> </ul> <p><strong>Issue resolution & support</strong></p> <ul> <li>Troubleshoot authoring, rendering, workflow, and replication issues in AEM.</li> <li>Coordinate with development teams to resolve component or template defects.</li> <li>Track and manage issues through JIRA, ServiceNow, or similar platforms.</li> </ul> <p><strong>Continuous improvement</strong></p> <ul> <li>Identify opportunities to improve authoring efficiency, governance, and publishing workflows.</li> <li>Drive process optimization and operational scalability.</li> <li>Stay current with Adobe Experience Cloud updates, AEM enhancements, and digital content best practices.</li> </ul> <h4>Requirements</h4> <ul> <li>6+ years of experience in web content management and digital publishing.</li> <li>4+ years of hands-on experience with Adobe Experience Manager (AEM) Sites and Assets.</li> <li>2+ years in a senior, lead, or managerial role overseeing content operations or content teams.</li> <li>Proven experience managing enterprise content across multi-site, multi-market, and multilingual environments.</li> <li>Experience working in Agile/Scrum environments and collaborating with cross-functional teams.</li> </ul> <h4>Core technical requirements</h4> <p><strong>AEM platform expertise</strong></p> <ul> <li>Strong hands-on experience with: <ul> <li>AEM Sites authoring</li> <li>Components and dialogs</li> <li>Editable templates</li> <li>Content policies</li> <li>Content fragments</li> <li>Experience fragments</li> </ul> </li> <li>Strong experience with AEM Assets (DAM), including: <ul> <li>Asset uploads</li> <li>Metadata management</li> <li>Renditions</li> <li>Folder governance</li> </ul> </li> <li>Experience using AEM Multi Site Manager (MSM): <ul> <li>Live copies</li> <li>Rollouts</li> <li>Language copies</li> <li>Inheritance management</li> </ul> </li> <li>Experience managing AEM workflows for approvals, replication, and scheduling.</li> <li>Familiarity with AEM as a Cloud Service is strongly preferred.</li> </ul> <p><strong>Content strategy & governance</strong></p> <ul> <li>Experience defining: <ul> <li>Authoring standards</li> <li>Editorial workflows</li> <li>Style guides</li> <li>Governance models</li> <li>Component usage guidelines</li> </ul> </li> <li>Experience managing: <ul> <li>Editorial calendars</li> <li>Release planning</li> <li>Content prioritization</li> <li>Translation coordination</li> </ul> </li> <li>Experience supporting multilingual and RTL content operations.</li> </ul> <p><strong>Technical foundation</strong></p> <ul> <li>Working knowledge of HTML and CSS for content troubleshooting and formatting.</li> <li>Understanding of: <ul> <li>SEO fundamentals</li> <li>Structured metadata</li> <li>URL hierarchy</li> <li>On-page optimization</li> </ul> </li> <li>Understanding of WCAG 2.1 AA accessibility standards.</li> <li>Familiarity with image and media optimization for web delivery.</li> </ul> <p><strong>Tools & collaboration</strong></p> <ul> <li>Experience with: <ul> <li>JIRA</li> <li>ServiceNow</li> <li>Confluence</li> <li>SharePoint</li> <li>Similar workflow/documentation tools</li> </ul> </li> <li>Familiarity with Adobe Analytics or Google Analytics.</li> <li>Strong communication and stakeholder management capabilities.</li> </ul> <h4>Nice to have</h4> <ul> <li>Adobe Certified Professional or Expert — AEM Sites Business Practitioner.</li> <li>Experience with: <ul> <li>Adobe Target</li> <li>Tealium</li> <li>Personalization workflows</li> <li>Product Information Management (PIM) systems</li> </ul> </li> <li>Familiarity with: <ul> <li>Sitecore</li> <li>Optimizely</li> <li>Contentful</li> <li>Storyblok</li> </ul> </li> <li>Understanding of Headless CMS architectures and AEM Content Services.</li> <li>Background in digital marketing, UX, or web design.</li> <li>Arabic language reading ability for RTL content QA.</li> </ul> <h4>Soft skills</h4> <ul> <li>Strong leadership and mentoring abilities.</li> <li>Excellent communication and stakeholder management skills.</li> <li>High attention to detail and commitment to content quality.</li> <li>Ability to manage multiple priorities and parallel workstreams.</li> <li>Strong analytical and problem-solving mindset.</li> <li>Proactive approach to process improvement and operational efficiency.</li> </ul> <h4>Education</h4> <p>Bachelor’s degree in Communications, Marketing, Information Technology, Computer Science, or a related field — or equivalent practical experience.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The incumbent reports to the Electrical Design Engineer (A14).</p><p>Responsibilities - Assists in preparing detailed electrical designs through CAD software for building projects such as schools, hospitals, clinics, shelters, warehouses, and rehousing initiatives including renewable, energy, PV and infrastructure projects, ensuring compliance with Agency policies, design criteria, standards, and both local and international codes of practice, and incorporating green elements and safety needs to achieve the most cost effective and reliable solution. - Contributes to the tender documents preparation related to electrical works, including drafting specifications for non-standard items, and preparing relevant descriptions for inclusion in Bills of Quantities (BoQs) and cost estimate. - Provides technical support for electrical alteration works in Agency premises, including preparing assessment technical reports on the existing electrical systems, inspections, and remediation requirements. - Cooperates with construction teams to address electrical design issues during implementation; supports updates of electrical drawings to reflect as-built conditions and evolving site requirements. - Coordinates with other designers to optimise electrical solutions, ensuring safety, integrity, and protection in the overall designs; may suggest improvements where is applicable. - Assists in drafting Terms of Reference (ToR) for consultants for electrical works and supports their monitoring and supervision to ensure adherence thereof and meeting the design criteria and standards. - Provides inputs for electrical technical reports, design reports, progress weekly, monthly, and ad-hoc reports. - Performs other duties as may be assigned by the supervisor.</p><p>Competencies UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Creating and Innovating Applying Technical Expertise Relating and Networking Learning and Researching</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education</h2><p>A university degree in electrical engineering from an accredited university/institution.</p><h2>Job - Specific Qualification</h2><p>Not available.</p><h2>Work Experience</h2><p>At least three years of relevant experience in the electrical design resources, which specified for drawing and calculations, preferably in public buildings and developmental projects is required</p><p>Experience with electrical design software and computer-aided design, such as AutoCAD and other software is required.</p><h2>Languages</h2><p>English and Arabic are required.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Do you want to love what you do at work? Do you want to make a difference, an impact, and transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you are looking for , webook.com is Saudi s #1 event ticketing and experience booking platform in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion in sales.</p><p>Key Responsibilities:</p><ul><li>Analyze and mining business data to identify patterns and correlations among the various data points.</li><li>Map and trace data within the enterprise data framework in order to solve a given business or system problem.</li><li>Design and create marts to support the business intelligence tools and provide data to the end users in support of business decisions.</li><li>Perform statistical analysis of the enterprise data.</li><li>Extract existing data to manipulate/calculate/format into useful presentations.</li><li>Identify and explore opportunities to enhance enterprise analytical databases using knowledge gained from experience and from an understanding of emerging methodologies .</li><li>Create and document logical data integration (ETL) strategies for data flows between source/target systems and the Enterprise Data Warehouse.</li><li>Perform a variety of in-depth data analysis, data modeling, and data administration tasks on complicated datasets with potentially complex data integration scenarios with limited supervision.</li><li>Establish, maintain, adhere to, and enforce Enterprise Data modeling and Data Integration standards.</li><li>Must support innovations by actively keeping technical and professional business knowledge current on emerging technology and Data Trends which may fit with enterprise needs.</li><li>Must be able to research and accurately articulate benefits and goals of these technologies.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelors Degree in in Computer Science, Management Information Systems, or a related field. Minimum of 4 years expiriance Overall Experience in information systems; background experience in ETL Processes, Application Development, Report Development, and Data Warehouse Projects.</p><p>Skills:</p><ul><li>Proficient in English written and verbal communication skills</li><li>Demonstrates excellent judgment and decision making skills</li><li>Demonstrated time management and priority setting skills</li><li>Excellent organizational skills</li><li>Possesses strong product knowledge</li><li>Possesses strong technical aptitude</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br>Summary:<br>The IT Officer is responsible for managing the organization's information technology infrastructure, providing technical support to users, and ensuring the security and functionality of all IT systems.<br><br>Job Responsibility:<br>- Install, configure, and maintain hardware and software systems.<br>- Troubleshoot and resolve hardware, software, and network issues.<br>- Monitor the performance of IT systems and proactively address any concerns.<br>- Implement and maintain IT security measures to protect the organization's data and systems.<br>- Provide technical support and training to end-users.<br>- Manage IT projects and implement new technologies to improve efficiency.<br><br>Candidate Requirements:<br>- Bachelor's degree in Computer Science, Information Technology, or a related field.<br>- Proven experience working in IT support or a similar role.<br>- Strong knowledge of hardware, software, and network systems.<br>- Familiarity with IT security best practices.<br>- Excellent problem-solving and communication skills.</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Work Location<br>Amman, Jordan<br> Expected duration<br>6 - 11 months<br> Duties and Responsibilities<br>Support the team with a wide range of finance processes, having hands-on practical daily work and operations as well as being on the front line with internal and external parties such as colleagues in HQ and in the field offices. Support the different teams on a wide range of tasks related to the Accounts Division and analysis of financial data. Support month-end and year-end closing activities, including reconciling accounts. Assist with compilation and consolidation of data. Review supporting documents ensuring completeness and accuracy. Support with system development and process improvement initiatives. Assist in implementing and monitoring internal controls. Assist with development of training materials (in-presence and online) and guidance notes. Assist in drafting and reviewing different types of financial and analytical reports and minutes during meetings. Participate in the preparation of financial reports, presentations, and dashboards for internal and external stakeholders. Collaborate on special projects, providing support as needed, such as in process improvement, data analysis, and policy development. Be responsible for delivering the assigned tasks in a collaborative, timely and efficient manner. Have great opportunities for learning and expanding knowledge and experience within the areas of finance as well as process improvements and system developments. Perform other duties as may be assigned by the supervisor(s).<br> Qualifications/special skills<br>Applicants must be students enrolled in, or have recently completed (i.e. commence internship within one year of graduation date), either a graduate school programme (i.e. second university degree or equivalent degree, or higher) or the final academic year of a first university degree programme (minimum bachelor's level or equivalent), with major area of study in finance, accounting, economics, business administration or related field.<br> Languages<br>Excellent command of written and spoken English. Knowledge of Arabic is NOT mandatory, just an asset (Desirable). <br> Additional Information<br>- No working experience is required to apply for the United Nations Internship Programme. Your training, education, advance course work or skills should benefit the United Nations during your internship.   - Specialization in Finance, Accounting, Business Administration or related areas. (Desirable). <br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Department of Security and Risk Management (DSRM) is investing in digital transformation across its security information management and operational functions, with a growing emphasis on geospatial capability and the responsible use of artificial intelligence. This internship supports that work by contributing to the development and support of GIS products and AI-assisted tools used across D/FSRM s five field offices. By the end of the placement, the intern will have gained practical experience in: Developing and supporting GIS products, spatial datasets and map-based analysis within a UN operational context Applying AI and automation tools to real security data and geospatial workflows Working within a humanitarian data management environment with complex operational requirements Under the supervision of the Security Information Analyst, the intern will: Support the development and maintenance of GIS products for D/FSRM, including spatial datasets, geodatabases, map-based visualisations and operational mapping outputs for the five field offices Support the agency s use of artificial intelligence by helping to integrate AI features such as natural language processing, automated classification and AI-assisted analysis into existing and new D/FSRM tools and geospatial products Contribute to the design and development of low-code applications (e.g. Power Apps and Dataverse) that support D/FSRM s GIS and data management needs Contribute to the documentation of system logic, data models and user guidance materials Support testing and iteration of tools with input from field users Assist with data visualisation and reporting tasks in Power BI where relevant Perform any other related tasks as assigned by the supervisor</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Applicants must be enrolled in or have recently graduated from (within one year) a Master's degree programme in a relevant field. Relevant fields include but are not limited to: Geographic Information Systems (GIS) or Geomatics Information Management or Information Systems Computer Science or Data Science A related technical or interdisciplinary field Demonstrated experience with GIS software and spatial data management (e.g. ArcGIS, QGIS) is a particular advantage. Familiarity with any of the following is desirable but not required: applied use of AI tools and large language models; Microsoft Power Platform (Power Apps, Power Automate, Power BI, Copilot Studio); or Dataverse.</p><p></p></section>

<p><h4>Description</h4> <p>Optimiza is looking for a proficient Database Administrator to join our dynamic team. In this role, you will be responsible for managing and maintaining our database systems, ensuring efficient performance, data security, and reliability. Your expertise will help in shaping the database architecture and support our various projects through optimal data solutions.</p> <h4>Key responsibilities:</h4> <ul> <li>Install, configure, and maintain database management systems (DBMS) to ensure high availability and accessibility of data.</li> <li>Monitor and optimize database performance through tuning and index management.</li> <li>Develop and implement backup, recovery, and disaster recovery strategies.</li> <li>Design and enforce database policies and procedures to safeguard data integrity and security.</li> <li>Work closely with developers to optimize database queries and design schemas that support application performance.</li> <li>Conduct database migrations, upgrades, and performance assessments.</li> <li>Provide support for database-related incidents, troubleshooting issues as they arise.</li> <li>Stay current on industry trends and technologies related to database management.</li> <li>Assist in training junior team members and provide leadership on database-related tasks.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in Computer Science, Information Technology, or a related discipline.</li> <li>4+ years of experience as a Database Administrator in a production environment.</li> <li>Expertise in SQL and experience with multiple database systems (e.g., Oracle, SQL Server, MySQL, PostgreSQL).</li> <li>Knowledge of database backup, recovery, and performance tuning.</li> <li>Familiarity with cloud database solutions (e.g., AWS, Azure) is highly desirable.</li> <li>Strong problem-solving abilities and attention to detail.</li> <li>Excellent communication and teamwork skills.</li> <li>Certifications in relevant database technologies are a plus.</li> </ul> <h4>Benefits</h4> <p>Class A health insurance</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Position Summary&nbsp;</strong></p><br><p>We are seeking a highly skilled and creative Art Director with a strong background in video editing and/or animation. The ideal candidate will lead the ideation and design language on clients/projects across all channels. Candidate must be proficient in generative AI in image, video, and sound.</p><br><p><strong>Primary Duties and Responsibilities</strong></p><br><ul> <li>Lead the development and execution of visual concepts across digital, print, social, and motion</li> <li>Direct the creation of storyboards, animations, layouts, and production-ready assets</li> <li>Supervise and mentor designers, editors, and animators—ensuring a high standard of quality and creativity</li> <li>Integrate AI design tools and workflows into creative processes to boost efficiency and output</li> <li>Collaborate with marketing, content, and product teams to align visuals with brand strategy</li> <li>Maintain visual consistency across all brand materials and touchpoints</li> <li>Stay ahead of design, AI, and animation trends to bring innovative ideas to the table</li> <li>Present ideas and concepts clearly to stakeholders and clients</li></ul><p><br><strong>Requirements</strong></p><br><ul> <li>4+ years of relevant experience</li> <li>Strong portfolio showcasing a mix of branding, design, digital, and motion.</li> <li>Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, and AI-powered design tools&nbsp;</li> <li>Experience with video editing and animation software (After Effects and Premiere Pro)</li> <li>Solid understanding of brand systems, typography, layout, and motion principles</li> <li>Excellent communication, and time management skills</li> <li>Comfortable working in a fast-paced, multi-project environment</li> <li>Travel will be required</li></ul><p><strong>Careers at APCO&nbsp;</strong></p><br><p>Through our recruitment, hiring and retention efforts, APCO is committed to building teams to bring the best possible expertise and robust perspectives to our clients. We embrace differences in experience, viewpoint and ideas, starting with our values and extending to our behaviors, policies and practices. We aim to create a positive work experience and welcoming environment where everyone feels they belong and can thrive.</p><br><br><p><span><span><b>About APCO</b></span></span></p><br> <p><span>APCO is a global advisory and advocacy firm helping leading corporations, foundations and governments navigate a complex world and create lasting impact.&nbsp;</span></p><br><br> <p><span>Founded in 1984,&nbsp;</span><span>with one woman’s vision and bold action, APCO has grown into an independent, majority women-owned firm of more than 1,200 employees with work spanning 80 markets around the world.</span></p><br><br> <p><span><span>Headquartered in Washington, D.C., APCO is&nbsp;</span><span>comprised</span><span>&nbsp;of strategic advisers,&nbsp;</span><span>consultants</span><span>&nbsp;and creators, working together across borders and functions, to provide services and&nbsp;</span><span>expertise</span><span>&nbsp;on financial, competitive,&nbsp;</span><span>political</span><span>&nbsp;and societal issues.&nbsp;</span></span></p><br><br> <p><span><span>APCO is a trusted partner to bold purpose-led leaders, lawmakers, government officials, NGOs, the media and other stakeholders in the&nbsp;</span><span>health, energy, technology, transportation &amp;&nbsp;</span><span>infrastructure</span><span>&nbsp;and food &amp; consumer products sectors. For 40 years, the firm has provided public affairs, crisis &amp; reputation, impact, corporate&nbsp;</span><span>reputation</span><span>&nbsp;and global solutions services.&nbsp;</span></span></p><br><br> <p><span>APCO is&nbsp;</span><span><span>renowned for its ability to champion clients’ interests and permission to&nbsp;</span><span>operate</span><span>, build their reputation and strengthen their standing.&nbsp;</span></span><span>APCO’s integrated approach and team of tenacious and empathic talent create connections and winning strategies that accelerate progress and deepen impact.</span></p><br><br> <p><span>By bringing diverse people and ideas together, and working beyond traditional boundaries, APCO builds the un/common ground upon which progress is made.</span></p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Follow all company policies and procedures; protect company assets. Address guests service needs. Exchange information with other employees using electronic devices. Develop and maintain positive working relationships with others. Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software and systems, internet access, hardware and peripheral equipment. Refer major problems or defective products to vendors/technicians. Respond to program error messages by finding and correcting problems or terminating the program. Enter commands and activate controls on computer and peripheral equipment. Inspect, test, and diagnose computer equipment and systems. Maintain inventory of all technology devices. Maintain computer networks, support server system(s), and supporting software. Provide network communications support. Maintain and upgrade hardware, software and website technical architecture related to hardware and telecommunication connectivity. Perform system backups. Provide end-user support. Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use. Install, configure, and modify workstations. Modify workstations, including set up of cables, desktop computers, laptops, docking stations, and printers. Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Secure all backup tapes and computer/telephone rooms. Educate users regarding procedures for securing Personal Identifiable Information (PII). Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<p><h4>Description</h4> <p>Joining the Business Analytics team to lead requirements engineering across government services and digital transformation programs. The role translates government business needs into structured, build-ready backlogs, models end-to-end processes, and uses AI tools to accelerate analysis and documentation while maintaining quality and data-sensitivity discipline.</p> <h4>Requirements</h4> <h4>Key Responsibilities</h4> <ul> <li>Lead end-to-end requirements elicitation, analysis, and documentation for government eServices and digital transformation initiatives.</li> <li>Produce high-quality BRDs, user stories/PBIs with clear acceptance criteria, BPMN 2.0 process models, and full traceability for Azure DevOps delivery.</li> <li>Facilitate workshops with government stakeholders, resolve conflicting requirements, and obtain formal sign-offs.</li> <li>Map as-is/to-be processes; identify dependencies, edge cases, and non-functional requirements (security, privacy, audit, performance).</li> <li>Apply AI tools (LLMs, prompt engineering, AI-assisted documentation) to speed up analysis and drafting, with sound judgment on validation and sensitive government data.</li> <li>Support UAT, bridge business and technical teams, and ensure delivered solutions meet business objectives.</li> <li>Mentor junior Business Analysts and uphold the team’s BA methodology and standards.</li> </ul> <h4>Required Qualifications & Experience</h4> <ul> <li>Bachelor’s degree in Computer Science, IT, Business, or a related field; CBAP (or equivalent BA certification) strongly preferred.</li> <li>6+ years of hands-on Business Analysis experience, with a strong track record in government/public-sector digital services in the UAE/GCC.</li> <li>Proven greenfield requirements experience — not limited to ERP configuration or pre-sales.</li> </ul> <h4>Required Skills</h4> <ul> <li>Strong requirements elicitation, analysis, and structured documentation (BRD, user stories, acceptance criteria).</li> <li>Process modelling: BPMN 2.0, swimlanes, as-is/to-be (Visio, Lucidchart, Camunda, or draw.io).</li> <li>Backlog management and Agile delivery with Azure DevOps (or Jira).</li> <li>Excellent stakeholder management, facilitation, and bilingual communication (Arabic & English).</li> <li>Hands-on AI proficiency: prompt engineering and AI-assisted analysis/documentation, with disciplined validation and data-sensitivity judgment.</li> <li>Familiarity with eServices, digital-government standards, and the UAE government context.</li> </ul> <h4>Preferred (nice to have)</h4> <ul> <li>Experience with ECM/document management, omni-channel service delivery, and UAE PASS integration.</li> <li>Wireframing/prototyping (Figma) and basic data/BI awareness (Power BI).</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Mamo exists to help businesses get paid and move money without friction. When there s friction in that flow, customers feel it immediately a payment that won't process, an integration that breaks , a custom setup requirement that we don t support yet. That's where you come in. You'll be the person who picks up the problem, figures out what's actually happening under the hood, and explains it clearly to someone who just wants their business to work. The technical and the human, in equal measure. What you'll do Own all types of customer issues end-to-end from general support questions to complex technical investigations Diagnose technical problems across payments, APIs, and integrations: read logs, trace transactions, identify where things broke and why Translate what you find into plain language that makes sense to a non-technical customer Work closely with product and engineering to escalate and document bugs, patterns, and recurring issues Hold the quality bar high every interaction should leave the merchant better off than before they reached out Collect customer feedback and share it with the team to help us improve our products and optimize the user experience</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What we're looking for At least 2 years of experience in technical support where you've done the hands-on diagnostic work before, not just ticket triage Solid understanding of the payments landscape: how transactions flow, what happens at each step, where things go wrong Comfort with APIs and integrations you can read documentation, understand error codes, and spot a misconfigured webhook Clear, patient communicator you don't hide behind jargon and you don't lose people in technical detail Someone who takes ownership; a problem that lands with you doesn't leave until it's solved You have an innately investigative and curious nature Excellent written and verbal communication You re resourceful, and you have a get-things-done attitude You lead with empathy and have compassion for humans trying to figure things out. Seeing a problem from the customer's side is half of solving it.</p><p></p></section>

<p><h4>Description</h4> <p>The Senior Presales Engineer – Enterprise & End-User Solutions is responsible for designing, positioning, and supporting enterprise infrastructure and end-user computing solutions for customers across the region. The role serves as a trusted technical advisor throughout the sales lifecycle, supporting strategic customer engagements, solution architecture, technical proposals, and solution validation activities.</p> <p>Working closely with sales, vendors, and delivery teams, the engineer develops scalable, secure, and modern infrastructure solutions aligned with customer business and technical requirements. The role focuses on enterprise infrastructure, virtualization, hybrid cloud, end-user computing, and business continuity solutions while supporting digital transformation and data center modernization initiatives.</p> <h4>Requirements:</h4> <h4>Solution architecture & presales leadership</h4> <ul> <li>Lead the design and positioning of enterprise infrastructure and end-user computing solutions aligned with customer requirements and business objectives</li> <li>Develop: <ul> <li>High-level designs (HLD)</li> <li>Solution architecture documents</li> <li>Technical proposals</li> <li>Bill of materials (BoM)</li> <li>Compliance matrices</li> <li>RFP/RFI/RFQ responses</li> </ul> </li> <li>Lead solution sizing, architecture validation, and technical assessments for complex customer environments</li> </ul> <h4>Customer engagement & technical advisory</h4> <ul> <li>Conduct customer workshops, technical presentations, demonstrations, and architecture discussions</li> <li>Engage with enterprise and government customers to understand business and technical requirements</li> <li>Translate customer challenges into scalable infrastructure and end-user solutions</li> <li>Support opportunity qualification and strategic solution positioning alongside sales teams</li> <li>Lead proof of concepts (PoCs) and technical evaluation activities</li> </ul> <h4>Enterprise infrastructure solutions</h4> <p>Design and position solutions across:</p> <ul> <li>Servers (rack, blade, hyperconverged)</li> <li>Enterprise storage solutions (SAN, NAS, SDS)</li> <li>Virtualization platforms</li> <li>Hyperconverged infrastructure (HCI)</li> <li>Backup and disaster recovery solutions</li> <li>Data center modernization initiatives</li> </ul> <p>Design high availability and business continuity architectures aligned with customer requirements</p> <h4>Cloud & platform solutions</h4> <ul> <li>Support hybrid cloud and private cloud architecture initiatives</li> <li>Contribute to container platform discussions including: <ul> <li>Kubernetes</li> <li>OpenShift</li> </ul> </li> <li>Support automation and orchestration solution positioning with foundational knowledge of cloud-native technologies</li> </ul> <h4>End-user computing solutions</h4> <ul> <li>Design and support solutions across: <ul> <li>VDI and desktop virtualization</li> <li>Endpoint management (UEM)</li> <li>Collaboration solutions</li> <li>Laptops, workstations, and thin clients</li> <li>OS deployment and lifecycle management</li> </ul> </li> </ul> <h4>Vendor & cross-functional collaboration</h4> <ul> <li>Coordinate with vendors for: <ul> <li>Design validation</li> <li>Technical alignment</li> <li>Commercial and pricing support</li> </ul> </li> <li>Work closely with sales and delivery teams to ensure successful solution alignment and project handover</li> <li>Support customer success initiatives through ongoing technical engagement where required</li> </ul> <h4>Technical leadership & knowledge sharing</h4> <ul> <li>Mentor junior and mid-level engineers across enterprise infrastructure technologies</li> <li>Lead internal technical knowledge-sharing and enablement sessions</li> <li>Contribute to technical standards, reusable templates, and best practice frameworks</li> <li>Support certification and capability development initiatives within the team</li> </ul> <h4>Documentation & best practices</h4> <ul> <li>Maintain accurate technical documentation and solution records</li> <li>Ensure proposed solutions align with customer standards and industry best practices</li> <li>Contribute to continuous improvement of technical templates, solution frameworks, and presales processes</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Computer Engineering, Information Technology, or a related field</li> <li>7+ years of experience in enterprise infrastructure presales, solution architecture, or system integration environments</li> <li>Strong expertise in: <ul> <li>Enterprise infrastructure and data center technologies</li> <li>Virtualization and HCI platforms</li> <li>Backup and disaster recovery solutions</li> <li>End-user computing and VDI environments</li> <li>Hybrid cloud and private cloud architectures</li> </ul> </li> <li>Strong architecture, sizing, and infrastructure design capabilities</li> <li>Good understanding of: <ul> <li>Containers and Kubernetes platforms</li> <li>Automation and orchestration concepts</li> <li>High availability and disaster recovery architectures</li> </ul> </li> <li>Hands-on or presales experience with one or more of the following vendors and technologies: <ul> <li>Dell Technologies (Servers, Storage, VxRail, PowerStore)</li> <li>Nutanix</li> <li>VMware / Broadcom</li> <li>Red Hat OS and OpenShift</li> <li>Veeam / Cohesity</li> <li>Huawei</li> <li>Citrix / Omnissa (VDI)</li> <li>IBM Hardware</li> </ul> </li> <li>Proven experience designing and positioning enterprise data center and end-user solutions</li> <li>Strong experience preparing technical proposals, compliance matrices, and customer presentations</li> <li>Experience supporting enterprise and government customer engagements is preferred</li> </ul> <h4>Certifications (Preferred)</h4> <ul> <li>VMware (VCP)</li> <li>Nutanix (NCP)</li> <li>Dell Technologies certifications</li> <li>Veeam, Cohesity, or backup-related certifications</li> <li>Red Hat certifications</li> <li>Oracle Hardware certifications</li> <li>Huawei certifications</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The Senior Presales Engineer – Enterprise & End-User Solutions is responsible for designing, positioning, and supporting enterprise infrastructure and end-user computing solutions for customers across the region. The role serves as a trusted technical advisor throughout the sales lifecycle, supporting strategic customer engagements, solution architecture, technical proposals, and solution validation activities.</p> <p>Working closely with sales, vendors, and delivery teams, the engineer develops scalable, secure, and modern infrastructure solutions aligned with customer business and technical requirements. The role focuses on enterprise infrastructure, virtualization, hybrid cloud, end-user computing, and business continuity solutions while supporting digital transformation and data center modernization initiatives.</p> <h4>Requirements:</h4> <h4>Solution architecture & presales leadership</h4> <ul> <li>Lead the design and positioning of enterprise infrastructure and end-user computing solutions aligned with customer requirements and business objectives</li> <li>Develop: <ul> <li>High-level designs (HLD)</li> <li>Solution architecture documents</li> <li>Technical proposals</li> <li>Bill of materials (BoM)</li> <li>Compliance matrices</li> <li>RFP/RFI/RFQ responses</li> </ul> </li> <li>Lead solution sizing, architecture validation, and technical assessments for complex customer environments</li> </ul> <h4>Customer engagement & technical advisory</h4> <ul> <li>Conduct customer workshops, technical presentations, demonstrations, and architecture discussions</li> <li>Engage with enterprise and government customers to understand business and technical requirements</li> <li>Translate customer challenges into scalable infrastructure and end-user solutions</li> <li>Support opportunity qualification and strategic solution positioning alongside sales teams</li> <li>Lead proof of concepts (PoCs) and technical evaluation activities</li> </ul> <h4>Enterprise infrastructure solutions</h4> <p>Design and position solutions across:</p> <ul> <li>Servers (rack, blade, hyperconverged)</li> <li>Enterprise storage solutions (SAN, NAS, SDS)</li> <li>Virtualization platforms</li> <li>Hyperconverged infrastructure (HCI)</li> <li>Backup and disaster recovery solutions</li> <li>Data center modernization initiatives</li> </ul> <p>Design high availability and business continuity architectures aligned with customer requirements</p> <h4>Cloud & platform solutions</h4> <ul> <li>Support hybrid cloud and private cloud architecture initiatives</li> <li>Contribute to container platform discussions including: <ul> <li>Kubernetes</li> <li>OpenShift</li> </ul> </li> <li>Support automation and orchestration solution positioning with foundational knowledge of cloud-native technologies</li> </ul> <h4>End-user computing solutions</h4> <ul> <li>Design and support solutions across: <ul> <li>VDI and desktop virtualization</li> <li>Endpoint management (UEM)</li> <li>Collaboration solutions</li> <li>Laptops, workstations, and thin clients</li> <li>OS deployment and lifecycle management</li> </ul> </li> </ul> <h4>Vendor & cross-functional collaboration</h4> <ul> <li>Coordinate with vendors for: <ul> <li>Design validation</li> <li>Technical alignment</li> <li>Commercial and pricing support</li> </ul> </li> <li>Work closely with sales and delivery teams to ensure successful solution alignment and project handover</li> <li>Support customer success initiatives through ongoing technical engagement where required</li> </ul> <h4>Technical leadership & knowledge sharing</h4> <ul> <li>Mentor junior and mid-level engineers across enterprise infrastructure technologies</li> <li>Lead internal technical knowledge-sharing and enablement sessions</li> <li>Contribute to technical standards, reusable templates, and best practice frameworks</li> <li>Support certification and capability development initiatives within the team</li> </ul> <h4>Documentation & best practices</h4> <ul> <li>Maintain accurate technical documentation and solution records</li> <li>Ensure proposed solutions align with customer standards and industry best practices</li> <li>Contribute to continuous improvement of technical templates, solution frameworks, and presales processes</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Computer Engineering, Information Technology, or a related field</li> <li>7+ years of experience in enterprise infrastructure presales, solution architecture, or system integration environments</li> <li>Strong expertise in: <ul> <li>Enterprise infrastructure and data center technologies</li> <li>Virtualization and HCI platforms</li> <li>Backup and disaster recovery solutions</li> <li>End-user computing and VDI environments</li> <li>Hybrid cloud and private cloud architectures</li> </ul> </li> <li>Strong architecture, sizing, and infrastructure design capabilities</li> <li>Good understanding of: <ul> <li>Containers and Kubernetes platforms</li> <li>Automation and orchestration concepts</li> <li>High availability and disaster recovery architectures</li> </ul> </li> <li>Hands-on or presales experience with one or more of the following vendors and technologies: <ul> <li>Dell Technologies (Servers, Storage, VxRail, PowerStore)</li> <li>Nutanix</li> <li>VMware / Broadcom</li> <li>Red Hat OS and OpenShift</li> <li>Veeam / Cohesity</li> <li>Huawei</li> <li>Citrix / Omnissa (VDI)</li> <li>IBM Hardware</li> </ul> </li> <li>Proven experience designing and positioning enterprise data center and end-user solutions</li> <li>Strong experience preparing technical proposals, compliance matrices, and customer presentations</li> <li>Experience supporting enterprise and government customer engagements is preferred</li> </ul> <h4>Certifications (Preferred)</h4> <ul> <li>VMware (VCP)</li> <li>Nutanix (NCP)</li> <li>Dell Technologies certifications</li> <li>Veeam, Cohesity, or backup-related certifications</li> <li>Red Hat certifications</li> <li>Oracle Hardware certifications</li> <li>Huawei certifications</li> </ul></p><p></p>

<p>Verify and audit daily revenue postings from the PMS and POS systems (rooms, F&amp;B, spa, and other outlets) for accuracy and completeness. Reconcile daily revenue reports against cashier summaries, folios, and actual settlements (cash, credit card, city ledger). Reconcile cash clearance and accounts receivable clearance accounts on a regular basis. Reconcile market segment postings and statistical records against system and production reports. Review rate discrepancies, adjustments, allowances, rebates, voids, and complimentary rooms, ensuring proper approval and supporting documentation. Review complimentary rooms, zero-rated rooms, and house-use rooms, ensuring proper approval is obtained and documented in every case. Review room moves, housekeeping discrepancies, and reservation cancellations and creations for accuracy and completeness. Prepare and distribute the Daily Revenue (Flash) Report to the Director of Finance and hotel leadership. Ensure revenue is recorded in the correct accounting period and posted to the appropriate general ledger accounts. Review and follow up on long-stay rate postings, contract renewals, and expirations. Calculate upselling revenue and commissions for payroll processing purposes. Monitor compliance with internal control policies, SOPs, and audit requirements relating to revenue and cash handling. Review user and system log activity to ensure no compliance leaks or unauthorized transactions. Investigate variances or irregularities and escalate findings to the Director of Finance as needed. Support month-end closing by ensuring all revenue schedules are complete, accurate, and properly documented. Maintain and monitor the accounts receivable (city ledger) sub-ledger, ensuring accurate and timely billing to credit account holders. Prepare and dispatch invoices to corporate clients, travel agents, and other credit accounts, with correct supporting documentation. Follow up proactively on outstanding balances and ensure collections are made within agreed credit terms. Prepare pro-forma invoices for cash-basis accounts at least 24 hours in advance. Review cash-basis accounts regularly and confirm collection of payments. Reconcile the accounts receivable sub-ledger to the general ledger on a monthly basis. Monitor credit limits and flag accounts approaching or exceeding approved terms to the Director of Finance. Prepare aging reports and highlight overdue accounts during monthly credit meetings. Work closely with Sales, Front Office, and other departments to resolve billing disputes and discrepancies promptly. Process new credit account applications in coordination with the Director of Finance. Support month-end closing activities related to accounts receivable, including provisions for doubtful debts.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Accounting, Finance, or a related field.</li><li>Minimum 3 years of experience in hotel income audit and/or accounts receivable, preferably with an international hospitality brand.</li><li>Solid understanding of hotel accounting systems (e.g., Opera PMS, POS systems) and general ledger principles.</li><li>Strong knowledge of hotel revenue cycles and internal control frameworks.</li><li>High attention to detail and accuracy in financial reporting.</li><li>Strong analytical, reconciliation, and problem-solving skills.</li><li>Proficient in Microsoft Excel and hotel accounting/ERP systems.</li><li>Effective communication skills for liaising across departments, clients, and travel agents.</li><li>Able to work independently, prioritize, and meet deadlines in a fast-paced environment.</li><li>High level of integrity, discretion, and confidentiality with financial information.</li><li>Fluent in English; Arabic is an advantage.</li></ul><p>JOINING OUR TEAM MEANS</p><ul><li>Competitive Compensation : A rewarding package tailored to your experience.</li><li>Career Growth : Opportunities for advancement within our dynamic organisation.</li><li>Inclusive Environment : A vibrant and inclusive workplace that encourages collaboration.</li><li>Shared Purpose: Working with passionate people who live our values every day connecting, innovating, curating, and leading the way together.</li></ul><p>Apply CRAFT YOUR CAREER.</p>