DevOps Engineer Jobs in Jordan
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Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Kitchen Operations for Property<br>• Leads kitchen management team.<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities <br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Jordan - Amman
<p><h4>Job summary</h4>
<p>The HR Manager directs and works with Human Resources and Operations employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, training and development, association/labor relations, and performance management. Additionally, the HR Manager focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area. OR</li>
<li>2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Leading and monitoring recruitment and hiring activity</strong></p>
<ul>
<li>Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.</li>
<li>Establishes and maintains contact with external recruitment sources.</li>
<li>Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.</li>
<li>Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.</li>
<li>Oversees/monitors candidate identification and selection process.</li>
<li>Provides subject matter expertise to property managers regarding selection procedures.</li>
<li>Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.</li>
<li>Performs quality control on vendor partner’s performance regarding applicant sourcing and selection.</li>
</ul>
<p><strong>Administering and providing education related to employee benefits</strong></p>
<ul>
<li>Works with unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.</li>
<li>Prepares, audits and distributes unemployment claim activity reports to property management.</li>
<li>Attends unemployment hearings and ensures property is properly represented.</li>
<li>Ensures that department has the available resources on hand to administer employee benefits.</li>
</ul>
<p><strong>Managing employee development</strong></p>
<ul>
<li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li>
<li>Ensures employees are cross-trained to support successful daily operations.</li>
<li>Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.</li>
<li>Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.</li>
<li>Ensures attendance by all new hires and participation of the leadership team in training programs.</li>
<li>Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.</li>
</ul>
<p><strong>Maintaining employee relations</strong></p>
<ul>
<li>Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).</li>
<li>Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.</li>
<li>Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner.</li>
<li>Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.</li>
<li>Partners with Loss Prevention to conduct employee accident investigations, as necessary.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position.</li>
</ul>
<p><strong>Managing legal and compliance practices</strong></p>
<ul>
<li>Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.</li>
<li>Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.</li>
<li>Ensures medical records are maintained in a separate, secure and confidential medical file.</li>
<li>Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).</li>
<li>Communicates property rules and regulations via the employee handbook.</li>
<li>Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.</li>
<li>Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.</li>
<li>Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.</li>
<li>Manages Workers Compensation claims to ensure appropriate employee care and manage costs.</li>
<li>Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.</p>
<p>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Jordan - Amman
<p><h4>Job summary</h4>
<p>The HR manager directs and works with human resources and operations employees to carry out the daily activities of the human resource office including oversight of recruitment, total compensation, training and development, association/labor relations, and performance management. Additionally, the HR manager focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area. OR</li>
<li>2-year degree from an accredited university in human resources, business administration, or related major; 2 years experience in the human resources, management operations, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Leading and monitoring recruitment and hiring activity</strong></p>
<ul>
<li>Assists in the interviewing and hiring of human resource employee team members with the appropriate skills, as needed.</li>
<li>Establishes and maintains contact with external recruitment sources.</li>
<li>Attends job fairs and ensures documentation of outreach efforts in accordance with human resource standard operating procedures.</li>
<li>Networks with local organizations (e.g., hotel association and peers) to source candidates for current or future openings.</li>
<li>Oversees/monitors candidate identification and selection process.</li>
<li>Provides subject matter expertise to property managers regarding selection procedures.</li>
<li>Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.</li>
<li>Performs quality control on vendor partner’s performance regarding applicant sourcing and selection.</li>
</ul>
<p><strong>Administering and providing education related to employee benefits</strong></p>
<ul>
<li>Works with unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.</li>
<li>Prepares, audits and distributes unemployment claim activity reports to property management.</li>
<li>Attends unemployment hearings and ensures property is properly represented.</li>
<li>Ensures that department has the available resources on hand to administer employee benefits.</li>
</ul>
<p><strong>Managing employee development</strong></p>
<ul>
<li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li>
<li>Ensures employees are cross-trained to support successful daily operations.</li>
<li>Uses all available on the job training tools for employees; supervises ongoing training initiatives and conducts training, when appropriate.</li>
<li>Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.</li>
<li>Ensures attendance by all new hires and participation of the leadership team in training programs.</li>
<li>Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.</li>
</ul>
<p><strong>Maintaining employee relations</strong></p>
<ul>
<li>Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).</li>
<li>Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.</li>
<li>Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner.</li>
<li>Ensures employee issues are referred to the department manager for resolution or escalated to the director of human resources/multi-property director of human resources.</li>
<li>Partners with loss prevention to conduct employee accident investigations, as necessary.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position.</li>
</ul>
<p><strong>Managing legal and compliance practices</strong></p>
<ul>
<li>Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.</li>
<li>Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.</li>
<li>Ensures medical records are maintained in a separate, secure and confidential medical file.</li>
<li>Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).</li>
<li>Communicates property rules and regulations via the employee handbook.</li>
<li>Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.</li>
<li>Conducts periodic claims reviews with regional claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.</li>
<li>Represents human resources at the property safety committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.</li>
<li>Manages workers compensation claims to ensure appropriate employee care and manage costs.</li>
<li>Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.</p>
<p>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Luxury Collection
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>The HR Manager directs and works with Human Resources and Operations employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, training and development, association/labor relations, and performance management. Additionally, the HR Manager focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading and Monitoring Recruitment and Hiring Activity<br>• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.<br>• Establishes and maintains contact with external recruitment sources.<br>• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.<br>• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.<br>• Oversees/monitors candidate identification and selection process.<br>• Provides subject matter expertise to property managers regarding selection procedures.<br>• Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.<br>• Performs quality control on vendor partner’s performance regarding applicant sourcing and selection.<br>Administering and Providing Education Related to Employee Benefits<br>• Works with unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.<br>• Prepares, audits and distributes unemployment claim activity reports to property management.<br>• Attends unemployment hearings and ensures property is properly represented.<br>• Ensures that department has the available resources on hand to administer employee benefits.<br>Managing Employee Development<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.<br>• Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.<br>• Ensures attendance by all new hires and participation of the leadership team in training programs<br>• Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br>Maintaining Employee Relations<br>• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).<br>• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.<br>• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner<br>• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.<br>• Partners with Loss Prevention to conduct employee accident investigations, as necessary.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>Managing Legal and Compliance Practices<br>• Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.<br>• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<br>• Ensures medical records are maintained in a separate, secure and confidential medical file.<br>• Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).<br>• Communicates property rules and regulations via the employee handbook.<br>• Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.<br>• Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.<br>• Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.<br>• Manages Workers Compensation claims to ensure appropriate employee care and manage costs.<br>• Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Kitchen Operations for Property<br>• Leads kitchen management team.<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities <br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Kitchen Operations for Property<br>• Leads kitchen management team.<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities <br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Marriott Hotels & Resorts
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Guest Services Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures recognition of employees is taking place across areas of responsibility.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Maintaining Guest Services and Front Desk Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.<br>• Manages department controllable expenses to achieve or exceed budgeted goals.<br>Managing Projects and Policies<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.<br>• Strives to improve service performance.<br>• Empowers employees to provide excellent customer service.<br>• Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Responds to and handles guest problems and complaints.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees are treated fairly and equitably.<br>• Manages employee progressive discipline procedures for Front Office Staff.<br>• Administers the performance appraisal process for direct report managers.<br>• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Marriott Hotels & Resorts
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Guest Services Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures recognition of employees is taking place across areas of responsibility.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Maintaining Guest Services and Front Desk Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.<br>• Manages department controllable expenses to achieve or exceed budgeted goals.<br>Managing Projects and Policies<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.<br>• Strives to improve service performance.<br>• Empowers employees to provide excellent customer service.<br>• Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Responds to and handles guest problems and complaints.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees are treated fairly and equitably.<br>• Manages employee progressive discipline procedures for Front Office Staff.<br>• Administers the performance appraisal process for direct report managers.<br>• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Marriott Hotels & Resorts
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Guest Services Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures recognition of employees is taking place across areas of responsibility.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Maintaining Guest Services and Front Desk Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.<br>• Manages department controllable expenses to achieve or exceed budgeted goals.<br>Managing Projects and Policies<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.<br>• Strives to improve service performance.<br>• Empowers employees to provide excellent customer service.<br>• Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Responds to and handles guest problems and complaints.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees are treated fairly and equitably.<br>• Manages employee progressive discipline procedures for Front Office Staff.<br>• Administers the performance appraisal process for direct report managers.<br>• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
UN
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Org. Setting and Reporting<br>In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift, anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission-driven organizational culture. The position is located in the United Nations Development Coordination Office (UNDCO) Regional Office for Arab States in Amman and reports to the Regional Team Leader/Senior Programme Management Officer as First Reporting Officer, with the Regional Director as Second Reporting Officer. The Chief of Policy and SDG Financing serves as an additional reporting officer to enable matrixed collaboration.<br> Responsibilities<br>Within delegated authority, the Sustainable Development Officer (Regional Policy Specialist) will be responsible for the following duties: • Monitors and analyzes regional and sub-regional SDG acceleration bottlenecks, identifies emerging policy, financing and implementation risks, and initiates or supports corrective and follow-up actions in coordination with relevant stakeholders. • Performs policy advisory assignments in collaboration with Regional Offices, UN Country Teams, Member States and external partners by facilitating strategic policy dialogue and supporting the development of integrated and actionable responses to sustainable development and SDG-related challenges. • Researches and analyzes sustainable development issues, including integrated policy, cross-border and political economy dimensions, and prepares strategic assessments and analysis informed by regional and country-level realities. • Contributes to the development of DCO policy recommendations and analytical products through reviews of regional and sub-regional trends, institutional frameworks, financing dynamics and policy developments affecting SDG implementation and economic transformation. • Supports Resident Coordinators, UN Country Teams and Member States in the development and implementation of Integrated National Financing Frameworks (INFFs), SDG financing strategies, fiscal space analysis and financing prioritization aligned with Cooperation Frameworks and SDG acceleration pathways. • Engages and coordinates with International Financial Institutions (IFIs), Multilateral Development Banks (MDBs), regional financing institutions and development partners on issues related to SDG financing, debt vulnerabilities, financing reform, economic resilience and innovative financing mechanisms. • Provides analytical and advisory support to RCs, RCOs and UNCTs in identifying SDG priorities, sequencing policy interventions and assessing financing trade-offs under constrained fiscal and development environments. • Provides analytical support to countries in special situations, including SIDS, LLDCs and MICs, as relevant, in coordination with relevant UN entities and partners. • Designs and undertakes surveys, analytical scans and data collection exercises; reviews and interprets findings; and prepares evidence-based conclusions and recommendations to support data-driven planning and decision-making. • Prepares high-quality written outputs on sustainable development and SDG financing issues, including policy briefs, thematic analysis, reports, speeches, presentations, background papers and inputs to regional and corporate analytical products. • Provides substantive support to regional consultative processes, inter-agency coordination mechanisms, Regional Platform for Integration and other policy and financing-related fora, including through agenda development, preparation of analytical materials and stakeholder engagement. • Provides analytical inputs to Common Country Analyses, Cooperation Frameworks and regional horizon scans, and supports integrated policy approaches, strategic foresight and anticipatory analysis in line with the UN 2.0 agenda. • Participates in and contributes to inter-agency task forces, expert groups, policy networks and communities of practice at regional and global levels, including support to the regional community of practice of RC economists. • Develops and sustains engagement with regional organizations, development partners, academia, think tanks, private sector actors and financing coalitions to strengthen regional policy dialogue, partnerships and SDG financing cooperation. • Initiates and coordinates outreach, training workshops, seminars and knowledge-sharing activities, and contributes to the strategic communication and positioning of regional policy and SDG financing priorities. • Leads and/or participates in complex field missions, including the provision of guidance to consultants, government counterparts, RCOs and UN Country Teams, and prepares related mission reports and recommendations. • Collects and analyzes data to identify trends and generate insights through data visualization and analytical tools to support evidence-based planning, decision-making and reporting. • Initiates and coordinates outreach activities, conducts training, seminars, and presents on assigned topics. • Prepares speeches and other inputs for presentations by senior staff on sustainable development and other issues within UN working streams, including cross-pillar, as relevant. • Performs other duties as required.<br> Competencies<br>PROFESSIONALISM: Ability to apply sustainable development theories, concepts and approaches. Ability to identify issues, analyze and participate in the resolution of issues/problems. Ability to conduct data collection using various methods. Conceptual analytical and evaluative skills to conduct independent research and analysis, including familiarity with and experience in the use of various research sources, including electronic resources on the internet, intranet and other databases. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Able to analyze and interpret data in support of decision-making and convey resulting information to management. PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.<br> Education<br>Advanced university degree (Master’s degree or equivalent) in sustainable development, political science, economics, public policy, public administration, finance, social sciences or related field. A first level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of seven (7) years of progressively responsible experience programme or project management, sustainable development, public policy, development cooperation or a related area is required. Experience producing policy analysis and advising senior stakeholders on complex development issues is required. Experience supporting countries on SDG acceleration, Integrated National Financing Frameworks, fiscal space, innovative financing or related financing reforms is desirable. Experience in international or multi-country settings and work relevant to the Arab States region is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>Arabic</b>UN Level IUN Level IUN Level IUN Level I<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise, which may be followed by competency-based interview.<br> Special Notice<br>This recruitment and any subsequent appointment remain subject to budgetary, classification, and intergovernmental approvals, including General Assembly approval, as applicable. Appointment against this post is open for an initial period of one year and may be subject to extension, subject to legislative body funding availability. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. Pursuant to section 7.11 of ST/AI/2012/2/Rev.1, candidates recruited through the young professionals programme who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position. Individual contractors and consultants (Non-Staff Personnel) who have worked within the UN Secretariat in the last six months, irrespective of the administering entity, are ineligible to apply for professional and higher temporary or fixed-term positions and their applications will not be considered. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. Online applications will be acknowledged where an email address has been provided. If you do not receive an email acknowledgement within 24 hours of submission, your application may not have been received. In such cases, please resubmit the application, if necessary. If the problem persists, please seek technical assistance through the Inspira "Need Help?" link.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>
Mercy Corps
Jordan - Amman
<p><b>Description</b></p><p><b><br></b></p><p><b>Location – Amman, Jordan</b></p><p><b><br></b></p><p><b>Position Status National and Expat, Full Time, Regular, Exempt </b></p><p><b><br></b></p><p><b>Risk Level: ☒ Level 3 ☐ Level 2 ☐ Level 1 </b></p><p><b><br></b></p><p><b>Level 3: Frequent contact with participants, direct contact with children, access to sensitive data, and/or high level of accountability. </b></p><p><b><br></b></p><p><b>Level 2: Some contact with participants; unplanned non-direct contact with children. </b></p><p><b><br></b></p><p><b>Level 1: Likely to have no contact with participants or sensitive data) </b></p><p><b><br></b></p><p><b>About Mercy Corps</b></p><p><br></p><p>Mercy Corps is transitioning to Prosper Global. As the transition is being implemented by location, you may see the Mercy Corps and Prosper Global names used concurrently during this period. This is an administrative transition, and our teams, programs and commitments continue without interruption</p><p><br></p><p>Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long-term impact.</p><p><br></p><p><b> </b></p><p><b><br></b></p><p><b>Program / Department Summary</b></p><p><br></p><p>Mercy Corps implements a variety of programming throughout the MENA/Europe region in response to the diverse humanitarian and long-term development needs of the region. Mercy Corps has ongoing programs in Yemen and Jordan.</p><p><br></p><p>Mercy Corps is committed to delivering high quality, high impact programming that reaches communities or individuals in need, wherever they are.</p><p><br></p><p>Mercy Corps just launched its new strategy, ‘’Pathway to Prosperity’’, which reflects our ambitions to not only meet basic needs of communities affected by conflict and climate, but to achieve lasting, transformational change at scale. Pathway to Prosperity (P2P) includes a three-layers resilience approach at its core and aims to deliver impact through three key outcome areas: Addressing Urgent Needs, Accelerating Climate Solutions, Driving Economic and Food Security.</p><p><br></p><p>As a result of recent funding disruptions, Mercy Corps MENAE Leadership has decided to optimize resources and create efficiencies by creating a new structure for smaller country portfolios under the management of a multi-country office. This role is the product of this structural change decision.</p><p><br></p><p> </p><p><b><br></b></p><p><b>General Position Summary </b></p><p><br></p><p>The Portfolio Director for Jordan and Yemen is the senior leader accountable for the overall portfolio management of the country portfolios under its oversight. The PD ensures that country strategies and operations are aligned with Mercy Corps’ regional and global strategic direction and that programs are delivered with quality, impact, accountability, compliance and appropriate stewardship of resources. </p><p><br></p><p>The Portfolio Director provides integrated leadership across programs and collaborates closely with support functions, including Finance, Operations, Human Resources, Security and Risk. The role establishes clear accountability and decision-making frameworks across geographically dispersed teams while ensuring that each country portfolio receives the level of leadership and support required by its context, size, risk profile and strategic priorities. </p><p><br></p><p>The Portfolio Director leads the development and adaptation of country strategies, oversees program performance and business development, ensures strong financial and operational management, and maintains an effective risk and compliance environment. The role is responsible for ensuring that organizational structures, people strategies, systems and resources remain fit for purpose as portfolios evolve, including during scale-up, transition, close-out or changes in funding. </p><p><br></p><p>As Mercy Corps’ senior representative for the Jordan and Yemen portfolio, the Portfolio Director develops and maintains high-level relationships with donors, government counterparts, partners, peer organizations and other key stakeholders. The PD works closely with Regional Leadership and global teams to mobilize support, escalate material risks, and ensure that decisions are timely, evidence-based and aligned with organizational priorities. </p><p><br></p><p><b>Knowledge and Experience</b></p><p><br></p><p>BA/S or equivalent in a relevant field required; MA/S or equivalent preferred.</p><p><br></p><p>At least 10 years of progressively responsible leadership and management experience in international relief and development, including senior country-level or multi-country leadership responsibility; prior Portfolio Director or comparable senior leadership experience strongly preferred.</p><p><br></p><p>Demonstrated experience leading complex and geographically dispersed country portfolios across humanitarian, recovery, resilience and/or development contexts.</p><p><br></p><p>Previous experience working in the MENA region and strong understanding of the region’s political, humanitarian, regulatory and donor environment.</p><p><br></p><p>Demonstrated ability to provide integrated leadership across programs, finance, operations, people, security, risk and compliance functions.</p><p><br></p><p>Substantial knowledge of the international humanitarian and development system, institutions and donors, including compliance requirements, accountability frameworks and sector best practices.</p><p><br></p><p>Experience with major institutional donors such as USG, FCDO, ECHO, European donors, UN agencies, foundations and private donors.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>BA/S or equivalent in a relevant field required; MA/S or equivalent preferred.<br>At least 10 years of progressively responsible leadership and management experience in international relief and development, including senior country-level or multi-country leadership responsibility; prior Portfolio Director or comparable senior leadership experience strongly preferred.<br>Demonstrated experience leading complex and geographically dispersed country portfolios across humanitarian, recovery, resilience and/or development contexts.<br>Previous experience working in the MENA region and strong understanding of the region s political, humanitarian, regulatory and donor environment.<br>Demonstrated ability to provide integrated leadership across programs, finance, operations, people, security, risk and compliance functions.<br>Substantial knowledge of the international humanitarian and development system, institutions and donors, including compliance requirements, accountability frameworks and sector best practices.<br>Experience with major institutional donors such as USG, FCDO, ECHO, European donors, UN agencies, foundations and private donors.<br>Robust experience developing, operationalizing and adapting country strategies and leading organizations through transition, growth, restructuring or funding change.<br>Demonstrated success in external representation, donor engagement, negotiation and partnership development resulting in strengthened positioning and/or new opportunities.<br>Experience managing significant budgets and ensuring sound financial stewardship, internal controls and donor compliance.<br>Demonstrated experience leading senior and diverse teams, including remotely, and building strong leadership, accountability and collaboration across functions and locations.<br>Experience operating in insecure, politically sensitive or rapidly changing environments and making sound decisions under pressure.<br>Highly developed interpersonal, communication, influencing, negotiation and coaching skills.<br>Outstanding analytical and strategic thinking skills, sound judgment, and the ability to translate strategy into practical action.<br>Excellent oral and written English required; proficiency in Arabic is an asset.</p>
<p>The successful candidate is a decisive, critical, and collegial professional with solid management and leadership skills. They have a thorough understanding of what it takes to deliver impactful programs in challenging environments. They are excellent communicators who can inspire broad and diverse teams towards achieving a shared goal and drive a fast-paced and adaptive program. They are able to create a stimulating working environment encouraging innovation, creativity, ownership and accountability. They are a confident representative in public settings, able to speak up when needed to and influence key stakeholders internally and externally to further and expand Country Programs goals in , Jordan, and Yemen. They are able to work effectively with a diverse team in sensitive and highly fluid environments to prioritize team building and capacity-building of national team members. They have excellent information management skills and is able to translate strategy into action and also an outstanding ability to design, implement and manage innovative programs that respond to current needs and reinforce the future program structures of Mercy Corps in Jordan, and Yemen.</p>
Jordan - Amman
<h3>Responsibilities</h3>Gathers information concerning the capabilities of Company products; investigates the technical capabilities of Company products and competing equipment and/or solutions; stays abreast of developments in hardware and software. Generates quantifiable requirements based on customer description, system planning and design, and ensures requirements comply through formal verification methods. Translates high level product development strategies into network and system requirement specifications and works with other engineering disciplines to develop lower level detailed implementation requirements. Establishes and coordinates development of standards, practices, and procedures as related to the overall network and system development. Designs interfaces and brings network and system elements together so they work as a whole. Assesses performance using evaluation criteria and technical performance measures. Customer liaison and support for business development activities and to understand and shape requirements. Develop and implement QoS for a voice/video/data network environment Use network/application performance management tools to troubleshoot, analyze, test, and provide recommended solutions for performance problems Develops and generates conceptual, logical, and physical network architectures, resulting in documents and drawings, testing analyses, test plans, and risk assessments to ensure sound architecture Provide operational support services for WAN and LAN technologies Plans network layouts and configures systems to user environments Analyzes network topologies and traffic, and capacity requirements Work with DOD customers to fill information gaps and communicate architecture and technical solutions Supports the acquisition of hardware and software, as well as needed Develop detailed logical designs in areas of: Gigabit Ethernet Switching/Routing (EIGRP & BGPv4), QOS, DMVPN, IPv4 & Multicast architecture Perform Network Engineering and Architecture Duties for a Wide Area Networking environment <h3>Qualifications</h3>Bachelor's with 5 - 8 years (or commensurate experience) Required Skills and Experience Clearance Required: TS/SCI CompTIA Security+ Plus Certification Cisco Certified Network Professional (CCNP) certification (copy presented with application) 3+ years of Cisco Routing and Switching experience; demonstrated technical proficiency in LAN, WAN, Network Management, and Security. Knowledge of DHCP, DNS, Demonstrated ability to handle several projects simultaneously Must have a strong, proven background with experience with Cisco Routing and Switching Strong attention to detail, good documentation skills, and ability to write clear, concise project reports Strong troubleshooting and critical thinking skills Demonstrated ability to function with minimal instruction or supervision, or as a part of a larger team reporting to formal project management. Strong communication and organizational skills Demonostrated experience in designing and implementing enterprise-level networks Demonstrated knowledge of EIGRP, BGP, QOS, DMVPN, and other WAN-based technologies 3+ years of Network Integration Experience Demonstrated experience with Layer 2, 3, and 4 networking - Advanced knowledge and experience with EIGRP and BGP routing protocols Advanced knowledge of multicast protocols/architecture Experience with IPv4 Current and active U.S. Passport Current and active U.S. Driver's License Must have the ability to wear personal protective equipment, including a protective mask, ballistic helmet, body armor, and chemical/biological protective garments Medically/Physically fit for deployment with U.S. Military Forces Outside the Continental United States (OCONUS) under the provisions of USCENTCOM Medical Standards Preferred Skills and Experience Experience support U.S. Special Operations Experience with Agile development methodologies and working with Agile teams using collaboration tools such as Gitlab. Experience with working with CM tools, including Gitlab, Git-centric, and CI/CD workflows What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here s what you can expect: During the Interview Process Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview During the Hiring Process Enhanced Biometrics ID verification screening Background check, to include: Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: Employee Assistance Program (EAP) Corporate Discounts Learning & Development platform, to include certification preparation content Training, Education and Certification Assistance* Referral Bonus Program Internal Mobility Program Pet Insurance Flexible Work Environment *Available to full-time employees Our employees unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an at-will position and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Pay range: $90,000 - $100,000 Annually<p><strong>Desired Candidate Profile</strong></p><h3>Qualifications</h3>Bachelor's with 5 - 8 years (or commensurate experience) Required Skills and Experience Clearance Required: TS/SCI CompTIA Security+ Plus Certification Cisco Certified Network Professional (CCNP) certification (copy presented with application) 3+ years of Cisco Routing and Switching experience; demonstrated technical proficiency in LAN, WAN, Network Management, and Security. Knowledge of DHCP, DNS, Demonstrated ability to handle several projects simultaneously Must have a strong, proven background with experience with Cisco Routing and Switching Strong attention to detail, good documentation skills, and ability to write clear, concise project reports Strong troubleshooting and critical thinking skills Demonstrated ability to function with minimal instruction or supervision, or as a part of a larger team reporting to formal project management. Strong communication and organizational skills Demonostrated experience in designing and implementing enterprise-level networks Demonstrated knowledge of EIGRP, BGP, QOS, DMVPN, and other WAN-based technologies 3+ years of Network Integration Experience Demonstrated experience with Layer 2, 3, and 4 networking - Advanced knowledge and experience with EIGRP and BGP routing protocols Advanced knowledge of multicast protocols/architecture Experience with IPv4 Current and active U.S. Passport Current and active U.S. Driver's License Must have the ability to wear personal protective equipment, including a protective mask, ballistic helmet, body armor, and chemical/biological protective garments Medically/Physically fit for deployment with U.S. Military Forces Outside the Continental United States (OCONUS) under the provisions of USCENTCOM Medical Standards Preferred Skills and Experience Experience support U.S. Special Operations Experience with Agile development methodologies and working with Agile teams using collaboration tools such as Gitlab. Experience with working with CM tools, including Gitlab, Git-centric, and CI/CD workflows
Jordan - Amman
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Functions as the property’s strategic financial business leader. The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, creates and executes a business plan that is aligned with the property and brand’s business strategy and focuses on the execution of financial and accounting activities and the delivery of desirable financial results.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 4-year bachelor's degree in Finance and Accounting or related major; 2 years experience in the finance and accounting or related professional area.<br>OR<br>• Master's degree in Finance and Accounting or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Engaging in Strategic Planning and Decision Making<br>• Analyzes financial data and market trends.<br>• Analyzes information, forecasts sales against expenses and creates annual budget plans.<br>• Compiles information, analyzes and monitors actual sales against projected sales.<br>• Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.<br>• Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning.<br>• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.<br>• Thinks creatively and practically to develop, execute and implement new business plans<br>• Protects and strengthens our competitive advantage by advocating and supporting sound business and financial decision making.<br>• Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability.<br>• Implements a system of appropriate controls to manage business risks.<br>Leading Accounting Teams <br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner.<br>• Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority.<br>• Holds staff accountable for successful performance.<br>Developing and Maintaining Finance and Accounting Goals<br>• Supports property strategy from a finance and accounting perspective<br>• Submits reports in a timely manner, ensuring delivery deadlines.<br>• Ensures Profits and Losses are documented accurately.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Ensures appropriate corrections are made to audit results if necessary.<br>• Reviews audit issues to ensure accuracy.<br>Managing Projects and Policies <br>• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.<br>• Generates and providing accurate and timely results in the form of reports, presentations, etc.<br>• Ensures compliance with standard and local operating procedures (SOPs and LSOPs).<br>• Oversees internal, external and regulatory audit processes.<br>• Ensures compliance with Standard Operating Procedures (SOPs).<br>• Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts).<br>Anticipating and Delivering on the Needs of Key Stakeholders<br>• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).<br>• Understands the owners' perspective and ROI expectations.<br>• Anticipates and addresses owner needs and involves ownership in key decisions.<br>• Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team.<br>• Advises the GM and executive committee on existing and evolving operating/financial issues.<br>• Facilitates critique meetings to review information with management team.<br>• Attends owners meetings in order to provide context and explanation for financial results.<br>• Attends meetings and communicates with the owners, understanding the priorities and strategic focus.<br>• Demonstrates a commitment to meeting the needs of all key stakeholders.<br>• Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.<br>Managing and Conducting Human Resource Activities<br>• Ensures team members are cross-trained to support successful daily operations.<br>• Ensures property policies are administered fairly and consistently.<br>• Ensures new hires participate in the department’s orientation program.<br>• Ensures new hires receive the appropriate new hire training to successfully perform their job.<br>• Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Jordan - Amman
<h2 class="h5">Job description</h2>
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<span>About RemotePass RemotePass exists because talent is distributed equally, but opportunity is not.<br> Backed by EBRD and trusted by 800+ companies across 150+ countries, RemotePass is the platform that gives businesses the infrastructure to hire anyone, anywhere - and gives workers in emerging markets the financial tools and global access they deserve.<br> RemotePass is the only platform that combines Employer of Record, contractor management, direct employment, and corporate spend cards in a single product - rated 4.<br>8/5 on G2, trusted by Spotify, Logitech, and Deloitte, and operating across 150+ countries.<br> We are backed by leading global investors, including EBRD, 500 Global, Oraseya Capital, Endeavor Catalyst, Khwarizmi Ventures, Flyer One Ventures, Access Bridge Ventures, A15, Swiss Founders Fund, and Plug & Play.<br> About the Role: We are looking for a thoughtful and proactive Business Development Representative (BDR) to join our growing team.<br> As an BDR at RemotePass, you will serve as the first point of contact for prospective clients.<br> Your primary responsibility will be to identify new business opportunities by researching, connecting and fostering relationships with multiple contacts within all levels of our target prospect segments.<br> You will play a vital role in supporting revenue growth by laying the foundation for the sales process through clear communication and relationship building.<br> Responsibilities: Conduct thorough research to identify potential clients in target markets and build a reliable pipeline of leads.<br> Maintain high volume outbound activity, including a consistent daily cadence of personalized cold calls to connect with key decision makers in their native language.<br> Adopt a consultative discovery approach, using open-ended questions to uncover pain points regarding global hiring and compliance.<br> Engage with prospects through various channels, including phone, email and social media, to create genuine interest in RemotePass's services.<br> Navigate objections with patience and empathy, reframing challenges into opportunities for partnership and value-driven solutions.<br> Support leads by understanding their needs, crafting helpful messages to secure introductory meetings.<br> Coordinate appointments and demos for account executives or sales managers.<br> Maintain accurate records of lead interactions and progress in our CRM system.<br> Work toward clearly defined daily outreach targets and monthly pipeline goals, with a focus on high-quality execution and team impact.<br> Collaborate with the sales and marketing teams to improve outreach strategies and sharing of best practices.<br> Stay informed about industry trends and market dynamics to enhance your communication techniques.<br> Remote-First Culture: We don’t just sell remote work; we live it.<br> Enjoy the flexibility to work from anywhere.<br> Hyper-Growth: Be part of a company that is consistently recognized for its rapid expansion and innovation.<br> Inclusion Matters: We are committed to building a diverse team.<br> We value different perspectives and empower every individual to bring their authentic self to work.<br> Bachelor’s degree in Business, Marketing, or a related field.<br> 2 years of experience in sales, customer service, recruitment, or a similar role, ideally in a tech or SaaS environment.<br> Professional or Native fluency in Arabic and English.<br> Exceptional verbal and written communication skills in your target language, with the ability to navigate complex business nuances and cultural etiquette.<br> Demonstrated comfort with high-activity outbound environments, including the ability to remain positive and professional during extensive daily phone outreach.<br> Exceptional active listening skills, with the ability to synthesize information quickly and pivot conversations based on prospect feedback.<br> Proven ability to handle pushback gracefully, staying curious rather than defensive when faced with common industry objections.<br> A positive attitude and a passion for helping clients, with a strong willingness to learn and adapt.<br> Experience with CRM software (e.<br>g., HubSpot, Salesforce) is a plus.<br> Exceptional time-management skills to balance intensive calling blocks with high-quality lead research and discovery preparation.<br> Outstanding organizational skills and attention to detail to manage leads effectively.<br> Ability to succeed in an evolving environment and work both independently and as part of a supportive team.<br></span> </div>
Client of United Nation careers
Jordan - Amman
<p><b> Scope of work</b></p><p>The consultant will lead the development of a cross-field capacity-building package, informed by field readiness. Specific Outputs/Tasks include but not limited to:</p><p>3.1 Inception & Stocktaking</p><ul><li>3.1.1 Cross Field Mapping and Analysis: Structured review, analysis and stocktaking of all existing teacher capacity building activities related to the digital pedagogy practices across the five fields, including inventory of the existing training materials designed in Arabic language, workshop outlines, and field-specific packages. Identifies gaps, overlaps, and entry points for the agile capacity plan.</li><li>3.1.2 Review of existing resources developed by Headquarters on ICT education particularly Digital Pedagogy Competency Framework, Digital Pedagogy Handbook and workshop plans developed on specific aspects.</li><li>3.1.3 Develop a workplan for the deliverables of the consultancy including an outline for the systemic review and design/development of training package.</li></ul><p>3.2 Systemic review of Educational technology (EdTech) literacy of teaching personnel across fields</p><ul><li>3.2.1 Rapid systemic review: Undertake consultations with key stakeholders, the consultant will engage a wide range of education stakeholders, particularly Education Specialists (ESs), Education Coordinators (ECs), and Digital Education Officers (DEOs) to design an appropriate methodology to undertake a systemic review of Edtech literacy of teaching personnel. This may include design of an online survey/assessment and review of previous baseline reports on teacher ICT readiness.</li><li>3.2.2 Undertake the systemic review and compile a report with specific inputs to inform the development of a capacity development program</li><li>3.2.3 The systemic review report should provide advice to enrich and revise the existing teacher digital competency framework, possibly mapped to various stages of education (primary, secondary etc.) and to the ICT operational tools of UNRWA (Teams, Manara, Tamkeen etc.)</li></ul><p>3.3 Design and development of a Technology Enhanced Pedagogy training programme/package for teachers, informed by the findings of the inception period and systemic review</p><ul><li>3.3.1 Design a modular, hybrid classroom-focused technology enhanced pedagogy programme directly linked to the competency framework in Arabic language with the following elements:</li><li>3.3.1.1 A program which is designed around the key aspects of UNRWA delivery mechanism i.e. MS Teams, Manara (online repository of digital resources) and Tamkeen (online community of practice for teachers)</li><li>3.3.1.2 A program which can be delivered in a variety of modalities- online/blended/physical as per requirement.</li><li>3.3.1.3 A program designed to impact teaching learning, including digital lesson planning as a core component, covering different delivery modes and the purposeful use of Teams, Manara, TAMKEEN, tablets, and interactive panels.</li><li>3.3.1.4 Building-on existing resources, the program should be practice-based learning, including ready-to-use classroom tools and subject specific examples, facilitator guide, participant materials.</li><li>3.3.1.5 Micro-MEL Framework for assessment: Develop a simple MEL framework (in Arabic and English) that can implemented by education stakeholders primarily, School Principals and teachers providing evidence/practical information on improving classroom practice. It should include designed instruments at each level containing key questions and indicators with guidance for data collection. Also, develop pre/post teacher self-assessment tools.</li><li>3.3.1.6 Piloting of the training package and Micro MEL Framework before finalizing the package based on feedback.</li><li>3.3.1.7 Work directly with a small 3-4 member UNRWA team throughout the process and ensure feedback loops and/or beta testing for fine tuning.</li><li>3.3.1.8 Broad advice as key recommendations on updating and further development of the programme in near future.</li></ul><p>3.4 Orientation & Coordination Activities</p><ul><li>3.4.1 Orient a 5 6-member team of UNRWA facilitators to implement the designed training program.</li><li>3.4.2 Capacity development of the team to cascade the training to UNRWA fields of work.</li><li>3.4.3 Coordinate with relevant team members at UNRWA and provide periodic reports on progress.</li></ul><p><strong><br></strong></p><p><strong>Qualifications/special skills</strong></p><p>5. Qualification Requirements Advanced university degree (Master's or equivalent) from an accredited institution in in Education, Education Technology, Information Technology, Social Sciences or relevant fields Minimum 10 years of experience in training design and facilitation in the areas of education technology, ICT for education for school-based stakeholders like teachers and school principals. School teaching experience is desirable. demonstrable experience in designing teacher professional development programs in low-resource or crisis-affected contexts; integrating EdTech and digital pedagogy frameworks, including the UNESCO ICT Competency Framework for Teachers; working across multiple countries or field contexts; and facilitating participatory, co-design processes with diverse education teams. Excellent oral and written communication skills in Arabic and English. Wide international experience in working on education technology projects preferably in the Arab World and Levant. Experience with UNRWA or comparable UN education programs is an advantage.</p><p>Languages Excellent oral and written communication skills in Arabic and English.</p><p>Additional Information</p><p>6. Reporting and administration The Consultant will coordinate with and report to Education Specialist, HQA</p><p>7. Schedule/Work modality Online /remote, deliverable based as per schedule in section 4. No Fee THE UNITED </p><p><strong>Desired Candidate Profile</strong></p><ul><li>Advanced university degree (Master's or equivalent) from an accredited institution in in Education, Education Technology, Information Technology, Social Sciences or relevant fields</li><li>Minimum 10 years of experience in training design and facilitation in the areas of education technology, ICT for education for school-based stakeholders like teachers and school principals.</li><li>School teaching experience is desirable.</li><li>Demonstrable experience in designing teacher professional development programs in low-resource or crisis-affected contexts; integrating EdTech and digital pedagogy frameworks, including the UNESCO ICT Competency Framework for Teachers; working across multiple countries or field contexts; and facilitating participatory, co-design processes with diverse education teams.</li><li>Excellent oral and written communication skills in Arabic and English.</li><li>Wide international experience in working on education technology projects preferably in the Arab World and Levant.</li><li>Experience with UNRWA or comparable UN education programs is an advantage.</li></ul>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About RemotePass: RemotePass exists because talent is distributed equally, but opportunity is not.<br> Backed by EBRD and trusted by 800+ companies across 150+ countries, RemotePass is the platform that gives businesses the infrastructure to hire anyone, anywhere - and gives workers in emerging markets the financial tools and global access they deserve.<br> RemotePass is the only platform that combines Employer of Record, contractor management, direct employment, and corporate spend cards in a single product - rated 4.<br>8/5 on G2, trusted by Spotify, Logitech, and Deloitte, and operating across 150+ countries.<br> We are backed by leading global investors, including EBRD, 500 Global, Oraseya Capital, Endeavor Catalyst, Khwarizmi Ventures, Flyer One Ventures, Access Bridge Ventures, A15, Swiss Founders Fund, and Plug & Play.<br> About the Role: We are looking for a responsive and empathetic Inbound Sales Development Representative (SDR) to join our Sales Development team.<br> In this role, you are the first point of contact for every company that reaches out to us within the region you are assigned to.<br> You will handle a high volume of interested prospects from those requesting a demo to those requesting more information and turn that initial interest into a strategic partnership.<br> Your goal is to provide a world-class first impression through rapid response times and consultative discovery.<br> Responsibilities: Respond to inbound inquiries within minutes, ensuring a helpful and professional transition from marketing interest to a sales conversation.<br> Maintain a consistent daily flow of inbound follow up calls and personalized responses to keep RemotePass top-of-mind for interested prospects.<br> Adopt a consultative discovery approach, using open-ended questions to uncover pain points regarding global hiring, payroll and compliance.<br> Engage with prospects who have interacted with our content to create genuine interest in RemotePass's full suite of services.<br> Navigate objections with patience and empathy, reframing initial hesitation into opportunities for partnership and value-driven solutions.<br> Support leads by understanding their specific needs, crafting helpful messages to secure introductory meetings.<br> Coordinate appointments and demos for Account Executives ensuring all lead criteria are met.<br> Maintain accurate records of lead interactions and progress in our CRM system to ensure no opportunity is overlooked.<br> Work toward clearly defined response time targets (SLAs) and monthly pipeline goals, with a focus on high quality execution and team impact.<br> Collaborate with the Marketing team to share prospect and market insights that help improve lead quality and outreach strategies.<br> Stay informed about industry trends and market dynamics to enhance your consultative communication techniques.<br> Remote-First Culture: We don’t just sell remote work; we live it.<br> Enjoy the flexibility to work from anywhere.<br> Hyper-Growth: Be part of a company that is consistently recognized for its rapid expansion and innovation.<br> Inclusion Matters: We are committed to building a diverse team.<br> We value different perspectives and empower every individual to bring their authentic self to work.<br> Bachelor’s degree in Business, Marketing, or a related field.<br> 1 year of experience in sales, customer service, recruitment or a similar role, ideally in a fast paced tech or SaaS environment.<br> Professional or Native fluency Arabic and English.<br> Exceptional verbal and written communication skills with the ability to navigate complex business nuances and cultural etiquette.<br> Demonstrated comfort with high volume inbound environments, including the ability to remain positive and professional.<br> Exceptional active listening skills, with the ability to synthesize information quickly and pivot conversations based on prospect feedback.<br> Proven ability to handle pushback gracefully, staying curious rather than defensive when qualifying incoming leads.<br> A positive attitude and a passion for helping clients, with a strong willingness to learn and adapt.<br> Experience with CRM software (e.<br>g., HubSpot, Salesforce) is a plus.<br> Exceptional time management skills to balance immediate lead response needs with high quality discovery preparation.<br> Outstanding organizational skills and attention to detail to manage a busy inbound queue effectively.<br> Ability to succeed in an evolving environment and work both independently and as part of a supportive team.<br></span> </div>
Jordan - Amman
<h2 class="h5">Job description</h2>
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<p><strong>TITLE: IT Manager-National-Damascus</strong><br><strong>TEAM/PROGRAMME</strong>: Finance & IT Department <br><strong>LOCATION:</strong> Damascus<br><strong>GRADE:</strong> 2 <br><strong>CONTRACT LENGTH:</strong> 12 months<br><strong>CHILD SAFEGUARDING: </strong><br> Level 3: The role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.<br><strong>ROLE PURPOSE: </strong><br> The key purpose of this post is to is to ensure that the IT strategy and vision<br> aligned, tuned up and supporting Save the Children strategy and vision, manage and ensure<br> efficient and effective IT and Communications systems and applications are in place to facilitate the CO<br> operations and keep staff informed through timely and pertinent communications, providing the IT<br> technology infrastructures and contributing to organizational policy regarding quality standards<br> and strategic planning.<br><strong>SCOPE OF ROLE: </strong><br> Reports to: SCO Finance & IT Director <br> Staff directly reporting to this post: 3</p><br><p><strong>KEY AREAS OF ACCOUNTABILITY:</strong></p><br><p>Support the delivery of effective Programmes, in both development and humanitarian contexts, by:<br> • Responsible for all the IT operations in the Syria Country office.<br> • Roll Out all new global IT policies and/or initiatives as requested by the Global Team.<br> • Coordination with regional and global teams to provide and implement newest technologies and services<br> • Core service management: Managing the local services running by ensuring the availability of a robust system, this will include our local data centre running in the CO.<br> • ICT for business: Non-IT team coordination and involvement: Participating in programmatic activities to understand the program designs and provide technologies that would directly have an impact on our activities.<br> • Yearly budget planning: Plan the IT needs for the year to ensure that the team will get the sufficient amount to cover license renewals, contract renewals and other potential costs.<br> • Emergency Preparedness: Design, Prepare and maintain an emergency preparedness plan for all SCI offices in the country allowing core staff to operate remotely in emergency conditions.<br> • Global Account Management: Manage the global account directory to be align with our human resource plan. This also includes a coordination with team leaders to provide sufficient services for the staff.<br> • Staff Capacity Building: Planning and running IT trainings to non-IT staff to introduce them on the use of new implemented technologies. This will also include new joiner inductions.<br> • Data protection: This requires a complete backup solution design, implementation and monitoring for Country and field offices. The plan should include, full, incremental and disaster ready Backups.<br> • Perform necessary user services and support to all SCI staff including (Hardware/Software troubleshooting, staff supervision and devices instalment and fixing like Printers-ADSLs-Fax-Photocopiers).<br> • Apply all the IT Policies and make sure the IT Focal points and contractors are trained on how to apply that polices and they have had suitable training on that.<br> • Give training for staff training on any new systems or polices.<br> • Ability and willingness to dramatically change work practices and hours, and work with incoming surge teams, in the event of crisis or emergency.<br> • Commitment to serving members and their donors, and to helping build a culture of member service throughout organisation.<br> • Provide quality control over design and content including compliance to SC branding policy and ensure technical performance <br> • Lead IT security initiatives, user awareness and compliance with Global Assurance requirements.<br> • Manage Data Protection raising awareness for SCI staff & partners.<br> • Manage Data Protection incidents handled by Datix platform.<br> • Ensuring the Data security against internal and external attacks.<br> • Ensure that the IT infrastructure and services meet the recommended specifications to support smooth running of SCI systems and application<br> • Formulating and implementing business continuity and disaster recovery plans.<br> • Manage Data Protection aspects to ensure complying with SCI, Data Protection Policies &Procedures, Syrian Data Protection law & GDPR.<br> • Support and Help IT Department in reviewing/tracking IT Inventory.<br> • Conduct other Ad-hoc IT duties as requested by Finance & IT Director.<br><strong>SKILLS AND BEHAVIOURS (our Values in Practice)</strong><br> Accountability:<br> • Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values.<br> • Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.<br> • Creates a managerial environment to lead, enable and maintain our culture of child safeguarding.<br> Ambition:<br> • Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same<br> • Future orientated, thinks strategically and on a global scale<br> Collaboration:<br> • Approachable, good listener, easy to talk to; builds and maintains effective relationships with colleagues, Members and external partners and supporters<br> • Works collaboratively to achieve shared goals and thrives on diversity of people and perspectives; knows when to lead and when to follow and how to ensure effective cross-boundary working.<br> • Communicates clearly and confidently with others to engage and influence; promotes dialogue and ensures timely and appropriate messages, building confidence and trust. <br> • Invests time and energy to actively develop self and others to help realise their full potential, and to build the organisation’s capability for the future. <br> Creativity:<br> • Applies the required technical and professional expertise to the highest standards; promotes and shares best practice within and outside the organization. <br> • Develops and implements innovative solutions to adapt and succeed in ever-changing and uncertain global and working environments. <br> • Takes effective, considered and timely decisions by gathering and evaluating relevant information from within or outside the organization. <br> Integrity:<br> • Honest, encourages openness and transparency, builds trust and confidence.<br> • Displays consistent excellent judgement.<br><strong>QUALIFICATIONS AND EXPERIENCE</strong><br> Essential.<br> • Minimum bachelor’s degree in information technology, computer systems or computer information systems.<br> • At least 7 years of work experience in Information Management; previous Information Management experience in INGOs is essential <br> • At least 1-3 years of work experience in Information Management as a manager is preferable<br> • Strong communication (written and spoken), and interpersonal skills in English and Arabic is essential <br> • Excellent IT skills including experience with all Microsoft packages, Agresso, Windows Server<br> • Ability to provide remote technical support<br> • Advanced understanding of IT systems sufficient to carry out day to day maintenance of IT<br> • Has the ability to crystalize IT vision to match with the whole business vision.<br> • Proactive in identifying and resolving challenges<br> • Should have no difficulties for travelling within Syria<br><strong>Additional job responsibilities</strong><br> The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.<br><strong>Equal Opportunities </strong><br> The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.<br><strong>Child Safeguarding:</strong><br> We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.<br><strong>Safeguarding our Staff:</strong><br> The post holder is required to carry out the duties in accordance with the SCI SARWE policy<br><strong>Health and Safety:</strong><br> The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.<br><i><strong>“Save the Children does not charge any fees or request any form of payment at any stage of the recruitment process”</strong></i></p><br><br> <b>The Organization</b><br>We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:<br><br> · No child dies from preventable causes before their 5th birthday<br> · All children learn from a quality basic education and that,<br> · Violence against children is no longer tolerated<br><br>We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.<br><br><b>Application Information:</b><br>Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. <br> </div>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met for Restaurant<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.<br>• Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Maintains food preparation handling and correct storage standards.<br>• Recognizes superior quality products, presentations and flavor.<br>• Plans and manages food quantities and plating requirements for the restaurant.<br>• Communications production needs to key personnel.<br>• Assists in developing daily and seasonal menu items for the restaurant.<br>• Ensures compliance with all applicable laws and regulations regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Estimates daily restaurant production needs.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented and creates decorative food displays.<br>Leading Kitchen Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Leads shift teams while personally preparing food items and executing requests based on required specifications.<br>• Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensuring and maintaining the productivity level of employees.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Establishing and Maintaining Restaurant Kitchen Goals<br>• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.<br>• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.<br>• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Effectively investigates, reports and follows-up on employee accidents.<br>• Knows and implements company safety standards.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Handles guest problems and complaints.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.<br>• Manages employee progressive discipline procedures.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
United Nations Development Programme
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Background</strong></p><br> <p>The United Nations Development Programme (UNDP), the UN’s global development network, operates in over 170 countries to address challenges such as poverty, climate change, governance, crisis response, and gender equality. The Regional Bureau for Arab States (RBAS), headquartered in Amman, oversees the Regional Programme and supports 18 country offices across the Arab region. Leveraging its regional presence and expertise, UNDP is uniquely positioned to drive initiatives that bridge policy gaps and accelerate digital adoption across the Arab region. In 2026, UNDP is launching its new Strategic Plan (2026-2029), focusing on sustainable, inclusive, and future-smart development, coupled with efforts to strengthen resilience, digital and green transitions, and social cohesion. The Regional Programme for the Arab States (2026–2029) translates UNDP’s global ambitions into a regional framework grounded in national and regional priorities.</p><br> <p><strong>Project Background</strong></p><br> <p>Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.</p><br> <p>UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.</p><br> <p>Anchored in the 2030 Agenda for Sustainable Development and in line with the priorities outlined in the UNDP Strategic Plan, the Regional Bureau for Arab States (RBAS) supports the Arab States region to achieve sustainable development by eradicating poverty in all its forms and dimensions, accelerating structural transformations for sustainable development, and building resilience to crises and shocks.</p><br> <p>In addition to its presence in New York, RBAS has its main office in the Regional Hub based in Amman, Jordan. The Amman Regional Hub hosts regional initiatives under the Regional Programme for Arab States 2026-2029 which touches upon the following areas of work: governance and anti-corruption, regional cooperation for the reduction of poverty and inequality, knowledge economy, conflict prevention and peacebuilding, climate security, youth engagement and empowerment, gender equality, resilience building, among others. Through its regional projects, the Regional Programme generates and avails development knowledge, experience and expertise to countries across the region; supports the creation and development of inter-country initiatives and networks among governmental and non-governmental partners to address shared challenges at a sub-regional and regional levels; facilitates inter-country collaboration on cross-border issues, such as trade, environment, and migration; advances regional dialogues, and experience exchange on development issues that may be sensitive where regional level advocacy may enable country level engagement and action, such as with efforts to fight corruption and exclusionary practices targeting certain groups; and promotes experimentation and innovation to help overcome institutional, financial and knowledge barriers that may be too high for an individual country to surmount.</p><br> <p>UNDP is now seeking an intern to support the effective delivery of the Regional Programme for Arab States (2026–2029), with a focus on programme management support, knowledge management and research, and partnership building and communication.</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p>The intern will be based in Amman, Regional Hub office. Responsibilities will include but are not limited to the following:</p><br> <p>1. Knowledge Management & Research </p><br> <ul> <li>Assist in collecting lessons learned and best practices across regional projects ; </li> <li>Conduct desk-based research on relevant thematic issues (e.g. inclusive growth, governance, digital innovation, green economy); </li> <li>Support the preparation of reports, briefs and other knowledge products; </li> <li>Contribute to the development of knowledge products for internal and external audiences. </li> </ul> <p>2. Partnership Building & Communication</p><br> <ul> <li>Assist in prepare partnerships briefs, presentations, and communication materials (e,g talking points, backgrounders) for partnership engagement. </li> <li>Support the identification of and engagement with prospective partners; </li> <li>Support preparation of partnership proposals and outreach events.</li> </ul> <p>3. Programme Management Support </p><br> <ul> <li>Support the Regional Programme Team in coordinating and monitoring of projects and initiatives under the Regional Programme. </li> <li>Assist in organizing programme activities and events. </li> <li>Provide support to the Results-Based Management specialist in maintaining programme monitoring and reporting. </li> </ul> <p>4. Implementation Support </p><br> <ul> <li>Support the day-to-day administrative and implementation activities of the Regional Programme. </li> <li>Assist in organizing meetings, workshops and events, including logistical arrangements. </li> <li>Support the preparation and follow-up of routine documentation and requests. </li> <li>Assist in maintaining records, updating trackers and organizing programme files. </li> <li>Support information gathering, knowledge sharing and coordination across teams. </li> </ul> <p><strong>Competencies</strong></p><br> <p><i>Functional Competencies:</i></p><br> <ul> <li>Strong sense of collaborative work, excellent communication and interpersonal skills; </li> <li>Keen attention to detail; </li> <li>Proven record of interest and work in the development field; </li> <li>Excellent analytical and research skills; </li> <li>Research experience; </li> <li>Interest in the Arab States region and possibly some background in researching the region;</li> </ul> <p><i>Professionalism: </i></p><br> <ul> <li>Demonstrated problem-solving skills and judgment in applying technical expertise to resolve a wide range of complex issues/problems; </li> <li>Ability to negotiate and to influence others to reach agreement; </li> <li>Ability to work under pressure;</li> <li>Shows pride in work and in achievement; </li> <li>Demonstrates professional competence and mastery of subject matter; </li> <li>Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; </li> <li>Is motivated by professional rather than personal concerns; </li> <li>Shows persistence when faced with difficult problems or challenges; </li> <li>Remains calm in stressful situations; </li> <li>Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; </li> <li>Takes responsibility for incorporating the perspective of youth and ensuring the equal participation of young people as in all areas of work. </li> </ul> <p><i>Communication: </i></p><br> <ul> <li>Speaks and writes clearly, concisely and effectively; </li> <li>Listens to others, correctly interprets messages from others and responds appropriately; </li> <li>Asks questions to clarify, and exhibits interest in having two-way communication; </li> <li>Tailors language, tone, style and format to match audience; </li> <li>Demonstrates openness in sharing information and keeping people informed. </li> </ul> <p><i>Teamwork: </i></p><br> <ul> <li>Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; </li> <li>Is willing to learn from others; places team agenda before personal agenda; </li> <li>Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; </li> <li>Shares credit for team accomplishments and accepts joint responsibility for team shortcomings. </li> </ul> <p><i>Planning and Organizing: </i></p><br> <ul> <li>Develops clear goals that are consistent with agreed strategies; </li> <li>Identifies priority activities and assignments; adjusts priorities as required; </li> <li>Allocates an appropriate amount of time and resources for completing work; </li> <li>Foresees risks and allows for contingencies when planning; </li> <li>Monitors and adjusts plans and actions as necessary; </li> <li>Uses time efficiently. </li> </ul> <p><i>Accountability: </i></p><br> <ul> <li>Takes ownership of all responsibilities and honors commitments; </li> <li>Delivers outputs for which one has responsibility within prescribed time, cost and quality standards; </li> <li>Operates in compliance with organizational regulations and rules; </li> <li>Supports subordinates, provides oversight and take responsibility for delegated assignments; </li> <li>Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.</li> </ul> <p><i>Creativity: </i></p><br> <ul> <li>Actively seeks to improve programmes or services; </li> <li>Offers new and different options to solve problems or meet project needs; </li> <li>Promotes and persuades others to consider new ideas; </li> <li>Takes calculated risks on new and unusual ideas; </li> <li>Thinks “outside the box”; </li> <li>Takes an interest in new ideas and new ways of doing things; </li> <li>Not bound by current thinking or traditional approaches. </li> </ul> <p><i>Technological Awareness: </i></p><br> <ul> <li>Keeps abreast of available technology; </li> <li>Understands the applicability and limitations of technology to the work of the office; </li> <li>Actively seeks to apply technology to appropriate tasks; </li> <li>Shows willingness to learn new technology.</li> </ul> <p><strong>Required Skills and Experience</strong></p><br> <p><i>Education:</i></p><br> <p>Applicants to the UNDP internship programme must at the time of application meet one of the following requirements: </p><br> <ul> <li>(a) Be enrolled in a postgraduate degree programme (such as a master’s programme, or higher) in media studies, journalism, communications, information systems, or a related field; </li> <li>(b) Be enrolled in the final academic year of a first university degree programme (such as bachelor’s degree or equivalent) in media studies, journalism, communications, information systems, or a related field; </li> <li>(c) Have recently graduated with a university degree (as defined in (a) and (b) above) in media studies, journalism, communications, information systems, or a related field and, if selected, must start the internship within one-year of graduation; </li> <li>(d) Be enrolled in a postgraduate professional traineeship program in media studies, journalism, communications, information systems, or a related field and undertake the internship as part of this program.</li> </ul> <p>Experience:</p><br> <ul> <li>Relevant previous experience is a plus; </li> <li>Relevant experience with communication and social media is a plus; </li> <li>Proficiency in Microsoft Office tools; </li> <li>Experience in supporting web and digital initiatives, including assisting with content management, portal updates, and coordination of knowledge or project related activities; </li> <li>Ability to assist in organizing and presenting digital content on the portal and social media, helping ensure users can access and understand the materials.</li> </ul> <p>Languages: </p><br> <ul> <li>Fluency in English (including speaking, writing, and reading) is required. Arabic is an asset.</li> </ul> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br> <p><strong>Data Privacy</strong></p><br> <p>Please click here to view UNDP Data Privacy Statement</p><br><br><br> </div>
Westin
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.<br>OR<br>• 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Security Operations<br>• Assists in the development and implementation of emergency procedures.<br>• Recommends follow-up action for security breaches.<br>• Conducts investigation of all losses of property assets and refers to proper management for disposition.<br>• Deploys security staff to effectively monitor and protect property assets.<br>• Complies with all Corporate Security safety and security management guidelines and procedures.<br>• Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.<br>• Conducts periodic patrols of entire property and parking areas.<br>• Recognizes success across areas of responsibility.<br>• Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.<br>• Implements action plans to monitor and control risk.<br>• Keeps abreast of local criminal activity as it may impact property.<br>• Maintains required reports and documentation regarding patrols of property and parking areas.<br>• Inspects all security equipment and ensures it is fully functioning.<br>• Provides means for obtaining necessary medical attention on a timely basis.<br>• Conducts hourly employee performance appraisals according to Standard Operating Procedures.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Maintains first aid and CPR certifications required for Security officers.<br>• Implements local authority requirement for security and safety.<br>Leading Security Teams<br>• Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.<br>• Celebrates successes by publicly recognizing the contributions of team members.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>Providing and Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Meets quality standards and customer expectations on a daily basis.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>Conducting Human Resources Activities<br>• Assists in minimizing cost of accident claims through aggressive claims management.<br>• Brings issues to the attention of Human Resources as necessary.<br>• Strives to improve service performance.<br>• Administers property policies fairly and consistently.<br>Additional Responsibilities<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Develops and maintains a working relationship with local law enforcement authorities.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Provides guidance in setting health and safety policies and standards.<br>• Coordinates with Event Sales for VIP escort and media control for large events.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
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