Information Systems Jobs in Jordan

<p>1. JOB DETAILS Field Detail Job Title Manager, Data Analysis Reports to Director, Data &amp; Analytics Department Information Technology Function Enterprise Technology, Data &amp; AI Company Hikma Pharmaceuticals</p><p>2. JOB PURPOSE The Manager, Data Analysis is a hands-on role accountable for the dashboards, reports, and analytical models that Hikma's business functions rely on for decision-making. Working within the roadmap, standards, and platform architecture set by the Director, Data &amp; Analytics, the role owns day-to-day delivery on the Enterprise Analytics platform, remaining directly involved at working level in data modelling, measure development, performance tuning, refresh schedules, and access controls. The role is expected to go beyond fulfilling requests: engaging business function leads proactively, shaping and agreeing requirements before build, investigating why results occur rather than only reporting what happened, and presenting recommendations stakeholders can act on. It sets the data modelling and reporting standards followed across the business, including by analysts embedded within business functions, and is the direct source of reporting for functions without a dedicated analyst. The role also leads a small team of analysts and BI specialists, reviewing their work, developing their technical capability, and acting as the primary point of contact between the business and the Data &amp; Analytics team.</p><p>3. JOB DIMENSIONS Direct Reports Count 2 3 Indirect Reports Count N/A Financial Budget (USD) N/A (subject to D&amp;A budget)</p><p>4. KEY ACCOUNTABILITIES Strategy &amp; Standards Deliver against the Enterprise Analytics/BI roadmap set by the Director, Data &amp; Analytics, translating it into planned dashboard and report delivery Define and maintain reusable data models, reporting standards, naming conventions, and report layouts for use by all analysts, including those embedded in business functions Co-own the definition of key business metrics and KPIs with the data governance function to ensure consistency across the reporting estate Support budget forecasts and cycle health checks in line with Hikma financial standards Business Engagement Build ongoing relationships with business function leads, moving beyond a request-response model to become a trusted analytics partner Meet regularly with stakeholders to understand business priorities, pain points, and upcoming needs before they become formal reporting requests Gather, document, and agree business requirements before build, including the business problem, objectives, data sources, calculation logic, scope, and success criteria Present insights and recommendations to business stakeholders, not only dashboards or reports, so outputs support clear decision-making Promote adoption of BI outputs and support improved data literacy across business functions Policies &amp; Procedures Apply and enforce BI development standards (naming, versioning, source documentation) set by the Director, Data &amp; Analytics Operate within the data governance framework and escalate gaps in data quality, access, or documentation Follow Enterprise Applications and D&amp;A Centre of Excellence policies and procedures Apply company policy and contractual best practice when working with BI tooling vendors and implementation partners People Management and Development Manage, coach, and mentor a small team of Analysts/BI Specialists, onboarding new joiners and building capability in data modelling, DAX, and dashboard design Set yearly objectives and development plans for each team member, covering company, career, and technical development goals Identify high-potential team members and develop them in partnership with the Director Day-to-Day Operations Triage incoming data and reporting requests and assign them to the right team member based on complexity and data domain Identify new sources of data within the organisation (ERP, CRM, manufacturing systems) and escalate integration needs to the Director Apply row-level security, access controls, and data privacy requirements so the right people see the right data Run design and peer reviews of team-produced data models, DAX measures, and dashboards before release to business users Track and report team KPIs (delivery turnaround, ticket volume, adoption, service quality) on a regular cadence Job Related (Specific Accountabilities) Build, maintain, and optimise Power BI datasets, data models, and DAX measures within the Enterprise Analytics platform, under the Director's design authority Perform configuration and change management for assigned reporting areas (Power BI workspaces, gateways, datasets) Automate data refresh, distribution, and alerting within the existing Power BI platform</p><p>5. Behavioural Competencies: Name Level Initiative &amp; Drive for Results Very Good Change &amp; Innovation Very Good Communication &amp; Influence Excellent Developing &amp; Empowering others Very Good Problem Solving &amp; decision Making Excellent Strategic Thinking Good</p><p>6. Technical Competencies: Name Level Applications Management and Maintenance Very Good Data Analysis, Data Management &amp; Data Quality Excellent Computer Skills Excellent Cost Estimation &amp; Analysis Good Data visualization and interpretation Excellent Business Intelligence Solutions Very Good Business Decisions Good</p><p>7. QUALIFICATIONS, EXPERIENCE, &amp; SKILLS: Essential Education &amp; Experience Bachelor's degree in Business, Mathematics, Statistics, Computer Science, or a related quantitative field 4 8 years' progressive experience in data analytics, BI, or enterprise reporting, including proven accountability for leading a small analytics/BI team and owning end-to-end delivery Technical Skills Deep, hands-on mastery of Power BI able to own enterprise semantic models end to end, including data modelling, advanced DAX, Power Query (M), and workspace/gateway administration, and to set the standard others build to Proven expertise in tabular modelling and performance tuning at enterprise scale diagnosing and resolving model, DAX, and refresh performance issues using tools such&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business, Mathematics, Statistics, Computer Science, or a related quantitative field</li><li>4 - 8 years' progressive experience in data analytics, BI, or enterprise reporting, including proven accountability for leading a small analytics/BI team and owning end-to-end delivery</li><li>Deep, hands-on mastery of Power BI able to own enterprise semantic models end to end, including data modelling, advanced DAX, Power Query (M), and workspace/gateway administration, and to set the standard others build to</li><li>Proven expertise in tabular modelling and performance tuning at enterprise scale diagnosing and resolving model, DAX, and refresh performance issues using tools such as Tabular Editor and DAX Studio across Power BI Premium and/or Azure Analysis Services</li><li>Strong command of SQL for interrogating, validating, and reconciling data across relational databases and enterprise systems (ERP/CRM)</li><li>Sound grounding in data warehousing and integration architecture (ETL/ELT, star schema, fact/dimension modelling), with the judgement to shape durable, reusable models rather than one-off solutions</li><li>Confident application of data access controls (e.g., row-level security) and data privacy requirements in a regulated enterprise reporting environment</li><li>Familiarity with ITIL or similar IT service-management frameworks for handling BI support tickets and change control</li><li>Credible business and domain understanding in at least one core area commercial, finance, supply chain, or manufacturing sufficient to challenge assumptions, frame the right questions, and translate business processes into analytical models</li><li>Mature stakeholder-management and business-engagement capability able to hold credible discussions with function leads, structure and document business requirements, and present insights and recommendations that stand up to senior scrutiny</li><li>Demonstrated people-leadership capability setting technical direction, reviewing and raising the quality of others' work, and developing analysts over time</li><li>Excellent English language skills, written and spoken</li><li>Experience leading or contributing to the migration of reporting and data workloads between platforms (Desirable)</li><li>Familiarity with Spark SQL and lakehouse architecture concepts (Desirable)</li></ul>

<p><h4>Job description</h4> <p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules.</p> <p>Accounts for all materials and/or support equipment being shipped out of, and received, at the facility. Ensures parts due in from maintenance (DIFM) are properly tracked and takes appropriate actions to meet applicable deadlines. Keeps a running inventory of stock/equipment using appropriate software. Researches and orders parts, materials, and tools for use to ensure maintenance operational capabilities. Ensures the overall serviceability of all support equipment and related items. Keeps track of all assigned government property entering and leaving the facility. Processes paperwork, including filing DD-1149s, for all supply/support activities. Ensures proper allotment of material and/or equipment to appropriate maintenance personnel in support of maintenance operations.</p> <p>USAF equivalent position is Supply Technician Journeyman.</p> <h4>Essential responsibilities:</h4> <ul> <li>Performs warehousing and support program duties in support of maintenance operations within the site at the comprehensive level.</li> <li>Assists in verifying materials (or merchandise) against receiving documents, noting, and reporting discrepancies and damages.</li> <li>Routes materials and parts to prescribed storage locations and/or facilities as needed for operational support.</li> <li>Stores, stacks, or palletizes materials and/or equipment in accordance with applicable technical guidelines.</li> <li>Rearranges and takes inventory of stored materials/equipment and documents within assigned database.</li> <li>Performs the examination of stored materials and reports deterioration and damage; removes material from storage and prepares it for shipment.</li> <li>May operate hand and/or power trucks and/or equipment in performing warehousing and support duties.</li> <li>Performs miscellaneous quality assurance duties including CTK inspections, inventory process checks, inspecting and examining materials, article inspections, etc.</li> <li>Supports supervisor with inventory management of decentralized and decontrolled items, including supplies and equipment in accordance with applicable Air Force Instructions (AFIs).</li> <li>Supervises, trains, and provides mentorship to subordinate personnel in support/supply functions.</li> <li>Performs all other duties as assigned or requested.</li> </ul> <h4>Minimum requirements:</h4> <ul> <li>Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.</li> <li>Minimum of three years actual supply/support experience and/or combination of related aircraft maintenance experience required.</li> <li>Must possess comprehensive knowledge of governing supply and/or support systems/programs, policies, nomenclature, work methods, manuals, or other established guidelines.</li> <li>Must have the comprehensive analytical ability to define problems, collect necessary data, establish facts, and take recommended actions based upon applicable established guidelines.</li> <li>Must be able to perform increment monitor duties to include but not limited to equipment/cargo preparation, documentation, pallet build-up, and hazardous cargo.</li> <li>Must be familiar with computerized databases, spreadsheets, and computerized inventory management programs.</li> <li>Must have comprehensive experience with material handling equipment.</li> <li>Must have good planning and organizational skills.</li> <li>Must be able to deploy to forward locations (other countries) as directed by the government.</li> <li>Must be able to work under deadlines.</li> <li>Employee must meet all OCONUS deployment criteria, including pre-deployment medical screening, as a condition of employment.</li> <li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li> <li>Must be able to speak, read, write, and understand English.</li> <li>Must submit updated SF-86 within 30 days of hire start date.</li> <li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li> <li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li> <li>Must possess a valid U.S. driver’s license and be able to obtain a government driving permit.</li> <li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li> <li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li> </ul> <h4>Preferred qualifications:</h4> <ul> <li>Associate degree in a relevant career field.</li> <li>RPA operations and deployment experience.</li> <li>Prior experience as a defense contractor.</li> <li>Vehicle operator training.</li> <li>Support/supply experience in the last 10 years.</li> </ul> <h4>Compensation details:</h4> <p>$35.18 per hour (estimated)</p> <p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p> <h4>Benefits overview:</h4> <p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p> <ul> <li>Health, dental, and vision insurance</li> <li>Paid time off and holidays</li> <li>Retirement benefits (including 401(k) matching)</li> <li>Educational reimbursement</li> <li>Parental leave</li> <li>Employee stock purchase plan</li> <li>Tax-saving options</li> <li>Disability and life insurance</li> <li>Pet insurance</li> </ul> <p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a collective bargaining agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p> <h4>Equal opportunity employer statement:</h4> <p>We are proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>

<p><h4>About PwC</h4> <p>At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We’re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.</p> <p>Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.</p> <h4>Role overview</h4> <p>At PwC, our people in audit and assurance focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information enhancing the credibility and reliability of this information with a variety of stakeholders. They evaluate compliance with regulations including assessing governance and risk management processes and related controls.</p> <p>In financial statement audit at PwC, you will focus on obtaining reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes the auditor’s opinion.</p> <h4>What we look for</h4> <p>Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.</p> <h4>Skills, knowledge, and experiences include but are not limited to:</h4> <ul> <li>Apply a learning mindset and take ownership for your own development.</li> <li>Appreciate diverse perspectives, needs, and feelings of others.</li> <li>Adopt habits to sustain high performance and develop your potential.</li> <li>Actively listen, ask questions to check understanding, and clearly express ideas.</li> <li>Seek, reflect, act on, and give feedback.</li> <li>Gather information from a range of sources to analyse facts and discern patterns.</li> <li>Commit to understanding how the business works and building commercial awareness.</li> <li>Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.</li> </ul></p><p></p>

<p><h4>About PwC</h4> <p>At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We’re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.</p> <p>Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.</p> <h4>Role overview</h4> <p>At PwC, our people in audit and assurance focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information enhancing the credibility and reliability of this information with a variety of stakeholders. They evaluate compliance with regulations including assessing governance and risk management processes and related controls.</p> <p>In financial statement audit at PwC, you will focus on obtaining reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes the auditor’s opinion.</p> <h4>What we look for</h4> <p>Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.</p> <h4>Skills, knowledge, and experiences include but are not limited to:</h4> <ul> <li>Apply a learning mindset and take ownership for your own development.</li> <li>Appreciate diverse perspectives, needs, and feelings of others.</li> <li>Adopt habits to sustain high performance and develop your potential.</li> <li>Actively listen, ask questions to check understanding, and clearly express ideas.</li> <li>Seek, reflect, act on, and give feedback.</li> <li>Gather information from a range of sources to analyse facts and discern patterns.</li> <li>Commit to understanding how the business works and building commercial awareness.</li> <li>Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.</li> </ul></p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<p><h4>Position summary</h4> <p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members.</p> <p>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment, and supplies.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address</p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong>Location:</strong> Amman, Jordan</p><br> <p><strong>Job Type:</strong> Full-time</p><br> <p><strong>Hashtag:</strong> #LI-AA2</p><br> <p><strong>About Us:</strong></p><br> <p>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission.</p><br> <p>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 hubs across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients.&nbsp;</p><br> <p><strong>Description:</strong></p><br> <p>We are looking for a talented <strong>Sr. Specialist, Compliance </strong>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><br> <p>If you want to be part of a team that cares about impact, this is the place for you.</p><br> <p><strong>Key Responsibilities:</strong></p><br> <p>Awareness Activities — Training &amp; Communication</p><br> <ul> <li>Deliver and coordinate training sessions on the Code of Conduct, Anti-Bribery and Anti-Corruption (ABAC) policy, and other Group compliance policies and guidelines for employees, third parties, and other relevant stakeholders across the region.</li> <li>Develop and maintain training materials and awareness content (presentations, e-learning modules, communications) tailored to regional needs and local regulatory context.</li> <li>Track training completion rates, maintain accurate records, and follow up with functions/territories on outstanding training requirements.</li> <li>Support the roll-out of new or updated policies, ensuring employees understand practical implications for their day-to-day work.</li> </ul> <p>Act as a point of contact for compliance queries raised by employees and the sales/commercial teams within the region.</p><br> <p>- Assurance Activities</p><br> <p>- Auditing &amp; Monitoring</p><br> <ul> <li>Conduct periodic audits and monitoring reviews of sales expenses, promotional activities, and other commercial/field-force activities to verify compliance with Group policies (e.g. HCP interactions, meals, gifts, sponsorships, and event-related spend).</li> <li>Identify, document, and report control gaps, policy breaches, or red flags arising from monitoring activities, and track remediation to closure.</li> <li>Support the design and continuous improvement of monitoring plans, checklists, and risk indicators for sales and marketing activities.</li> <li>Prepare periodic assurance reports and dashboards for the Regional Compliance Officer and relevant stakeholders, summarizing monitoring outcomes, trends, and areas of concern.</li> <li>Assist in ad hoc reviews or preliminary assessments arising from Speak Up reports, internal audit findings, or management requests.</li> </ul> <p>Third-Party Risk Management</p><br> <ul> <li>Conduct risk-based due diligence on third parties (e.g. distributors, agents, consultants, HCPs/HCOs, vendors) engaged by the region, in line with the Group's Third-Party Risk Management (TPRM) procedure.</li> <li>Assess due diligence findings, identify red flags (e.g. sanctions, adverse media, conflicts of interest, beneficial ownership concerns), and escalate high-risk cases for further review or senior approval.</li> <li>Maintain accurate and up-to-date third-party risk records, ensuring renewals and periodic re-screening are completed within required timelines.</li> <li>Support contracting teams and business stakeholders in understanding due diligence outcomes and any conditions or mitigations required prior to onboarding or renewal.</li> <li>Monitor ongoing third-party compliance obligations (e.g. certifications, compliance attestations) as applicable.</li> </ul> <p>Additional Responsibilities</p><br> <ul> <li>Work closely with the regional Compliance team and Heads of Territory/Compliance Officers to ensure consistent implementation of the Compliance Program across markets.</li> <li>Keep abreast of relevant regulatory developments (anti-bribery, healthcare compliance and industry codes) affecting the region, and flag implications to the Regional Compliance Officer.</li> <li>Support the Regional Compliance Officer in preparing materials for internal governance forums, Compliance Committee updates, and Group reporting requirements.</li> <li>Maintain accurate documentation, trackers, and audit trails to support inspection and audit readiness at all times.</li> </ul> <p><strong>Behavioral Competencies:</strong></p><br> <ul> <li>Accountability and Reliability</li> <li>Commitment to Continuous Development</li> <li>Collaboration and Teamwork</li> <li>Integrity and Ability to Instill Trust</li> </ul> <p><strong>Technical and Professional Competencies:</strong></p><br> <ul> <li>Strong analytical and problem-solving skills</li> <li>Documentation management and compliance tracking</li> <li>Ability to process and analyze data files</li> <li>Attention to detail and strong organizational skills</li> </ul> <p><strong>Qualifications:</strong></p><br> <p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><br> <p>1. Bachelor's degree in Law, Business Administration, Pharmacy, Life Sciences, or a related field; a professional compliance certification (e.g. ICA, CCEP) is an advantage.</p><br> <p>2. 3–5 years of relevant experience in compliance, audit, risk management, or a related control function, ideally within a multinational or pharmaceutical/life sciences environment.</p><br> <p>3. Working knowledge of anti-bribery and corruption frameworks (e.g. FCPA, UK Bribery Act), and third-party due diligence practices.</p><br> <p>4. Experience conducting audits, monitoring reviews, or investigations, with the ability to identify risk and document findings clearly.</p><br> <p>5. Fluency in English and Arabic (written and spoken); additional regional languages are an advantage.</p><br> <p><strong>Preferred Qualifications:</strong></p><br> <ul> <li>Experience with compliance-related systems and processes is an advantage.</li> <li>Regional experience (GCC and Levant) is a plus.</li> </ul> <p><strong>Learn more about Hikma in Jordan </strong><strong>hikma-jordan-factsheet-aug-2025-en.pdf</strong></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong>Location:</strong> Amman, Jordan</p><br> <p><strong>Job Type:</strong> Full-time</p><br> <p><strong>Hashtag:</strong> #LI-AA2</p><br> <p><strong>About Us:</strong></p><br> <p>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission.</p><br> <p>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 hubs across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients.&nbsp;</p><br> <p><strong>Description:</strong></p><br> <p>We are looking for a talented <strong>Sr. Specialist, Compliance </strong>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><br> <p>If you want to be part of a team that cares about impact, this is the place for you.</p><br> <p><strong>Key Responsibilities:</strong></p><br> <p>Awareness Activities — Training &amp; Communication</p><br> <ul> <li>Deliver and coordinate training sessions on the Code of Conduct, Anti-Bribery and Anti-Corruption (ABAC) policy, and other Group compliance policies and guidelines for employees, third parties, and other relevant stakeholders across the region.</li> <li>Develop and maintain training materials and awareness content (presentations, e-learning modules, communications) tailored to regional needs and local regulatory context.</li> <li>Track training completion rates, maintain accurate records, and follow up with functions/territories on outstanding training requirements.</li> <li>Support the roll-out of new or updated policies, ensuring employees understand practical implications for their day-to-day work.</li> </ul> <p>Act as a point of contact for compliance queries raised by employees and the sales/commercial teams within the region.</p><br> <p>- Assurance Activities</p><br> <p>- Auditing &amp; Monitoring</p><br> <ul> <li>Conduct periodic audits and monitoring reviews of sales expenses, promotional activities, and other commercial/field-force activities to verify compliance with Group policies (e.g. HCP interactions, meals, gifts, sponsorships, and event-related spend).</li> <li>Identify, document, and report control gaps, policy breaches, or red flags arising from monitoring activities, and track remediation to closure.</li> <li>Support the design and continuous improvement of monitoring plans, checklists, and risk indicators for sales and marketing activities.</li> <li>Prepare periodic assurance reports and dashboards for the Regional Compliance Officer and relevant stakeholders, summarizing monitoring outcomes, trends, and areas of concern.</li> <li>Assist in ad hoc reviews or preliminary assessments arising from Speak Up reports, internal audit findings, or management requests.</li> </ul> <p>Third-Party Risk Management</p><br> <ul> <li>Conduct risk-based due diligence on third parties (e.g. distributors, agents, consultants, HCPs/HCOs, vendors) engaged by the region, in line with the Group's Third-Party Risk Management (TPRM) procedure.</li> <li>Assess due diligence findings, identify red flags (e.g. sanctions, adverse media, conflicts of interest, beneficial ownership concerns), and escalate high-risk cases for further review or senior approval.</li> <li>Maintain accurate and up-to-date third-party risk records, ensuring renewals and periodic re-screening are completed within required timelines.</li> <li>Support contracting teams and business stakeholders in understanding due diligence outcomes and any conditions or mitigations required prior to onboarding or renewal.</li> <li>Monitor ongoing third-party compliance obligations (e.g. certifications, compliance attestations) as applicable.</li> </ul> <p>Additional Responsibilities</p><br> <ul> <li>Work closely with the regional Compliance team and Heads of Territory/Compliance Officers to ensure consistent implementation of the Compliance Program across markets.</li> <li>Keep abreast of relevant regulatory developments (anti-bribery, healthcare compliance and industry codes) affecting the region, and flag implications to the Regional Compliance Officer.</li> <li>Support the Regional Compliance Officer in preparing materials for internal governance forums, Compliance Committee updates, and Group reporting requirements.</li> <li>Maintain accurate documentation, trackers, and audit trails to support inspection and audit readiness at all times.</li> </ul> <p><strong>Behavioral Competencies:</strong></p><br> <ul> <li>Accountability and Reliability</li> <li>Commitment to Continuous Development</li> <li>Collaboration and Teamwork</li> <li>Integrity and Ability to Instill Trust</li> </ul> <p><strong>Technical and Professional Competencies:</strong></p><br> <ul> <li>Strong analytical and problem-solving skills</li> <li>Documentation management and compliance tracking</li> <li>Ability to process and analyze data files</li> <li>Attention to detail and strong organizational skills</li> </ul> <p><strong>Qualifications:</strong></p><br> <p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><br> <p>1. Bachelor's degree in Law, Business Administration, Pharmacy, Life Sciences, or a related field; a professional compliance certification (e.g. ICA, CCEP) is an advantage.</p><br> <p>2. 3–5 years of relevant experience in compliance, audit, risk management, or a related control function, ideally within a multinational or pharmaceutical/life sciences environment.</p><br> <p>3. Working knowledge of anti-bribery and corruption frameworks (e.g. FCPA, UK Bribery Act), and third-party due diligence practices.</p><br> <p>4. Experience conducting audits, monitoring reviews, or investigations, with the ability to identify risk and document findings clearly.</p><br> <p>5. Fluency in English and Arabic (written and spoken); additional regional languages are an advantage.</p><br> <p><strong>Preferred Qualifications:</strong></p><br> <ul> <li>Experience with compliance-related systems and processes is an advantage.</li> <li>Regional experience (GCC and Levant) is a plus.</li> </ul> <p><strong>Learn more about Hikma in Jordan </strong><strong>hikma-jordan-factsheet-aug-2025-en.pdf</strong></p><br> </div>

<p><h4>As market and technology rapidly change and develop, finance functions must demonstrate real added value to their business.</h4> <p>As a finance transformation consultant, you’ll use your experience and knowledge in finance, industry and technology to help deliver greater insight – delivering functional efficiencies as well as transforming the role of finance in our clients’ businesses. You’ll be developing innovative, sustainable ways to improve the management of people, processes and systems, working alongside other finance professionals in high-performing teams.</p> <p>And as you deliver exceptional client service, you’ll have the opportunity to address some of the biggest issues facing client organizations today – supported by structured learning and development. With a network stretching across the world, the projects you work on will cross borders and sectors, providing unrivalled experience. The exceptional EY experience. It’s yours to build.</p> <h4>The opportunity</h4> <p>We are looking for a manager to join our team at the start of an exciting growth curve in the MENA region. We’re looking for people with enthusiasm to truly add value to clients, as well as ambition and potential to grow with us.</p> <h4>Your key responsibilities</h4> <p>As a member of the business consulting team, you’ll help the world’s leading organizations improve their performance in a rapidly changing environment with adequate enablement of finance transformation and technologies. You’ll be part of multidisciplinary teams, bringing diverse perspectives to every challenge. You will also take the lead in developing and growing our business and client network through business development activities and cycles, building relationships with our clients’ key stakeholders, and contributing to the overall revenue generation efforts of the consulting wide organization.</p> <h4>Skills and attributes for success</h4> <p>You should have consulting experience in finance transformation, within the financial services domain/industry:</p> <ul> <li>Passion in providing added value management consulting services for clients across various sectors in a high quality and realized value.</li> <li>Finance experience cross functionally as part of an extended ecosystem to enable new business models and value creation.</li> <li>Knowledge in process optimization across procure-to-pay (PTP), order-to-cash (OTC), and record-to-report (RTR).</li> <li>Experience in business process reengineering and designing operating models for finance functions.</li> <li>Experience in public financial management covering budget preparation and execution, revenue assurance and cost optimization areas.</li> <li>Proven experience in leading teams to deliver high quality deliverables for key engagements/clients within various sectors; government, energy, utilities sectors.</li> <li>Ability to drive recommendations and advisory on the application of AI, automation and digital enablement solutions with clients to optimize finance operations, enhance decision making and deliver sustainable cost and efficiency improvements.</li> <li>Good understanding in digital finance and ERP implementation methodologies through proven experience of SAP or Oracle implementation projects, including BRDs, processes as per the ERP standard process, understanding key modules and standard functionalities.</li> <li>Solid experience in preparing and designing dashboards using tools like Power BI or Tableau to visualize key metrics and support clients in generating and designing financial reports and dashboards.</li> <li>Ability to develop/upskill team members to transform finance talent into a sustainable workforce.</li> <li>Reduce finance function costs through new technologies, disruptive technologies and automation.</li> <li>Willingness to travel across MENA on regular basis for client services.</li> </ul> <h4>To qualify for the role, you must have</h4> <ul> <li>6-8 years of relevant working experience in finance/consulting.</li> <li>MENA based experience (preferred).</li> <li>Strong people management and leadership skills.</li> <li>Effective communication and presentation skills.</li> <li>Ability to generate business deals and make business proposals.</li> <li>Develop and maintain relationship at C-suite level.</li> </ul> <h4>Ideally, you’ll also have</h4> <ul> <li>A master’s degree and/or CIMA, ACA, ACCA, CPA, CA professional qualifications.</li> <li>Willingness to travel extensively across the region.</li> </ul> <h4>What we look for</h4> <p>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.</p> <h4>What we offer</h4> <p>We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:</p> <ul> <li>Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.</li> <li>Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.</li> <li>Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.</li> <li>Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li> </ul> <p>If you can demonstrate that you meet the criteria above, please apply as soon as possible.</p> <p>The exceptional EY experience. It’s yours to build.</p> <p>EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.</p> <p>Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.</p> <p>Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The People and Culture Coordinator (P&amp;C Coordinator) reports to People and Culture Manager (P&amp;C Manager). The P&amp;C Coordinator will be responsible for supporting the P&amp;C Manager in leading and ensuring implementation of P&amp;C policies, goals, objectives, and guidelines; this includes overseeing P&amp;C Operational side in Personnel, Recruitment, Performance management, Staff care, Learning and Development, Employee Relations, Insurance and all P&amp;C Administrative services. The role involves working collaboratively with various departments and external stakeholders.</p><p><strong>Accountabilities</strong></p><p><strong>General</strong></p><ul><li>Ensure compliance with Plan International policies, donor/auditor requirements, safeguarding principles, Jordan Labour Law, and internal procedures across all P&amp;C operations.</li><li>Develop and maintain trackers and ensure P&amp;C data accuracy. Support the P&amp;C manager in data analysis, and provide recommendations to enhance the P&amp;C department s work.</li><li>Total Rewards and Compensation &amp; benefits, Contracting, including Job evaluation, salary scales and benefits review and update.</li><li>Build and maintain effective working relationships with Plan International staff as well as external stakeholders.</li><li>Support implementation of staff wellbeing, staff care, engagement, and healthy &amp; safe initiatives.</li><li>Support the P&amp;C Manager in workforce planning, succession planning, and the organizational development initiatives.</li></ul><p><strong>P&amp;C Operations and Service Delivery</strong></p><ul><li>Lead and manage smooth, timely, and compliant day-to-day P&amp;C operations and employee lifecycle processes.</li><li>Serve as the operational focal point for all P&amp;C services and ensure high-quality support to staff and managers.</li><li>Coordinate onboarding and induction processes for employees and non-employees, ensuring proper orientation and integration.</li><li>Ensure operational compliance, process efficiency, confidentiality, and proper documentation management across all P&amp;C functions.</li><li>Organize and support P&amp;C activities, wellbeing initiatives, and staff events.</li></ul><p><strong>Recruitment and workforce administration</strong></p><ul><li>Lead end-to-end recruitment processes for staff and volunteers, consultants, IBVs, CFW workers, etc., in line with Plan policies and organizational needs.</li><li>Coordinate job advertising, screening, interviews, reference checks, offers, onboarding, and recruitment documentation.</li><li>Provide operational guidance and support to hiring managers throughout recruitment processes.</li><li>Ensure all recruitment and onboarding records are complete, accurate, and properly archived.</li></ul><p><strong>Personnel Administration and HRIS Management</strong></p><ul><li>Manage and maintain employee and non-employee records, HRIS data, trackers, organizational charts, and personnel documentation.</li><li>Ensure proper administration of contracts, amendments, employment letters, leave tracking, timesheets, and employee lifecycle documentation.</li><li>Ensure accurate, confidential, and standardized filing systems (physical and electronic) in line with retention policies.</li><li>Act as the focal point for HRIS administration and data integrity.</li></ul><p><strong>Compensation, Payroll and Benefits</strong></p><ul><li>Coordinate accurate payroll preparation and ensure all monthly updates and supporting documentation are complete and compliant.</li><li>Oversee processing of non-employee payments and ensure timely submission to Finance.</li><li>Act as the focal point for social security administration and insurance coordination, including enrolments, updates, renewals, and staff support.</li><li>Respond to employee insurance and social security queries and coordinate exceptional cases when required.</li></ul><p><strong>Performance Management, Learning and Talent Development</strong></p><ul><li>Coordinate and monitor performance management cycles, objectives setting, development plans, and completion rates through HRIS reporting.</li><li>Lead and support Training Needs Assessments (TNA), learning initiatives, induction programmes, and mandatory trainings.</li><li>Coordinate internal and external learning opportunities and support implementation of staff development plans.</li><li>Foster a culture of learning, coaching, knowledge-sharing, and continuous development.</li></ul><p><strong>Employee Relations and Staff Support</strong></p><ul><li>Conduct employee relations investigations as assigned, ensuring proper documentation, professionalism, and adherence to organizational policies and labour law.</li><li>Provide guidance to employees and managers on policies, procedures, employee relations matters, and workplace concerns.</li><li>Support disciplinary processes, conflict resolution, mediation, and staff advisory processes in coordination with the P&amp;C Manager.</li><li>Promote respectful workplace behaviour, inclusion, safeguarding, and positive employee experience.</li></ul><p><br></p><p><strong>Technical expertise, skills and knowledge</strong></p><p><strong>Essential</strong></p><ul><li>University degree in any related field, or Human Resources Diploma</li><li>A minimum of 3 5 Years of experience in Human Resources/ People and Culture</li><li>Experience and knowledge in investigations and disciplinary processes</li><li>Experience in Learning and Development (L&amp;D) and Employee Relations (ER)</li><li>Experience in working in an international organization (INGO and/or UN)</li><li>Very strong understanding of Labour Law and Social Security laws</li><li>Excellent knowledge of Arabic and English mandatory.</li><li>Flexible work attitude and ability to work independently within a small team;</li></ul><p><strong>Skills</strong></p><ul><li>Excellent communication skills; Ability to effectively communicate with a diverse and cross-cultural audience</li><li>Good facilitation skills and ability to deliver induction briefing/trainings;</li><li>Analytical and problem-solving skills</li><li>Strong negotiation, organizational, facilitating and influencing skills</li><li>High degree of confidentiality and integrity</li><li>Strong planning and organizational skills</li><li>Proficiency in MS office tools (Word, Excel, Power point, Visio etc.)</li><li>Previous experience from working in complex and volatile contexts.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree in any related field, or Human Resources Diploma</li><li>A minimum of 3 5 Years of experience in Human Resources/ People and Culture</li><li>Experience and knowledge in investigations and disciplinary processes</li><li>Experience in Learning and Development (L&amp;D) and Employee Relations (ER)</li><li>Experience in working in an international organization (INGO and/or UN)</li><li>Very strong understanding of Labour Law and Social Security laws</li><li>Excellent knowledge of Arabic and English mandatory.</li><li>Flexible work attitude and ability to work independently within a small team;</li><li>Excellent communication skills; Ability to effectively communicate with a diverse and cross-cultural audience</li><li>Good facilitation skills and ability to deliver induction briefing/trainings;</li><li>Analytical and problem-solving skills</li><li>Strong negotiation, organizational, facilitating and influencing skills</li><li>High degree of confidentiality and integrity</li><li>Strong planning and organizational skills</li><li>Proficiency in MS office tools (Word, Excel, Power point, Visio etc.)</li><li>Previous experience from working in complex and volatile contexts.</li></ul><p></p></section>