Laboratory Technician Jobs in Jordan
708 Jobs Found
<p>What you ll do: You will be responsible for the Talent Acquisition Process. Receiving and logging vacancies and staff needs from various departments and functions as per set staffing plans. Preparing and seeking approvals for announcing job vacancies through Internal Announcement, FHH web site, Recruiting agencies, LinkedIn and online recruitment web site Recommending and establishing agreements with Head Hunting and Recruiting agencies and service providers to ensure achievement of staffing targets and plans. Measuring and reporting response and effectiveness of jobs vacancies announcements Coordinating candidates interviewing and selection activities with concerned people and in line with set systems and procedures. Recommending, establishing, and implementing selection criteria to ensure selecting competent and skilled staff. Coordinating, reporting, and facilitating decision making in relation to selection and recruiting process and approving candidates in line with HR systems and procedures. Maintaining C.V database of applicants received through various recourses such as walk-ins, company website, received e-mails, referrals, job fairs, and from recruitment agencies. Utilizing HCM Oracle module and improving on current practices. Including creation positions, jobs and headcounts</p><p><strong>Desired Candidate Profile</strong></p><p>What you ll need: BSc in Business Administration, preferably a certificate in HR such as and not limited to SHRM-CP, PHRi, etc. 3-5 years experience in a similar job. Experience in drafting and reviewing job descriptions. Proven experience as a Recruitment Specialists preferably FMCG experience. Hands-on experience in headhunting. Excellent interpersonal, decision-making, and communication skill. Understanding of HR databases and applicant tracking systems. Fluent in English and Arabic. You will love this job if you have: Teamwork & interpersonal skills. Ability to form working relationships with people at all levels. Agility. Results Orientation.</p>
<p>Essential Responsibilities: The designee is responsible for the overall daily safe and expeditious flow of air traffic within the designated facility control airspace in accordance with ICAO and FAA 7110.65 regulatory guidance. Rules of separation must be applied to achieve the required separation as outlined in FAA manuals and orders. This designee maintains situational awareness of the overall flow of air traffic operations at the facility assigned and is responsible for all ATC facility operations and services during their shift, as well as adherence to CRM principal application. The designee coordinates with various controllers and personnel to relay information which pertains to the aircraft and in the interest of safety of flight including emergency information. The individual is responsible for vehicles and personnel operating on the airfield. Along with controlling aircraft the designee must be able to process flight plans, and supervise approach, departure, and arrival procedures. The designee will have a full working knowledge of control tower operations and flight planning and a fundamental knowledge of RADAR/Manual approach control operations.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Position Knowledge, Skills, and Abilities Required: Graduate of an approved DoD or FAA ATC course. Eight (8) years of experience, one (1) year of experience must be from performing in a like type facility. Knowledge of ATC rules, regulations, and techniques; control tower and approach control operations. Shall hold one of the following tower certifications: FAA Control Tower Operator (CTO) certificate, FAA or AOV Credential with Tower rating, or equivalent. Ability to obtain and maintain a US CENTCOM Medical Exam Must have or be able to obtain/maintain a US Government Secret Security Clearance. NOTE: US Citizenship is required to obtain a Secret Clearance.</p>
<h2 class="h5">Job description</h2>
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<span>As an Accountant Specialist, you will have a crucial role in ensuring accurate financial record-keeping, compliance with regulatory standards, and contributing to the overall financials of the organization.<br> The ideal candidate will have a solid understanding of accounting principles, attention to detail, and the ability to thrive in a fast-paced and innovative environment.<br> Responsibilities Maintain and update financial records, including expenses, revenue, accounts payable, accounts receivable, inventory and other GL entries.<br> Ensure accuracy and completeness of financial transactions.<br> Collaborate with other departments to gather financial data and provide support as needed.<br> Prepare bank and accounts reconciliations and third-party accounts reconciliations.<br> Issuing invoices to customers and external partners, as necessary.<br> Manage accounts payable functions, including invoice processing and vendor payments.<br> Review and approve cash in/out requests on Zain Cash workflow.<br> Validate credit interest related to deposits and call accounts.<br> Prepare Cash Position report and other cash and bank track reports.<br> Performing and ensuring on time reconciliations for Mobile Wallet & Cards business.<br> Performing regular reconciliation and analysis of revenue streams.<br> Assist in the preparation of documents for audits and regulatory examinations.<br> Performing basic office tasks, such as filing, data entry, answering phones, and processing mail, among others.<br> Ensure accurate and timely monthly, quarterly and year end close process.<br> Performing other duties related to the job as assigned by the direct manager Bachelor’s degree in Accounting, Finance or a related field.<br> 4-6 years of experience in accounting or finance-related roles.<br> Preferred Skills Strong understanding of financial principles and practices.<br> Proficiency in financial software and Microsoft Excel.<br> Excellent analytical and critical thinking skills.<br> Strong attention to detail and accuracy.<br> Effective communication skills for collaboration with cross-functional teams.<br> Adaptability and willingness to embrace change in a fast-paced environment</span> </div>
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<span>Provide secured remote operational support across identity and access management and vulnerability management.<br> The role performs approved technical activities and tracking; access approvals, security policy, risk acceptance and regulatory accountability.<br> • Support user, privileged and service-account administration through approved requests and access workflows.<br> • Assist with periodic access reviews, joiner/mover/leaver controls and evidence preparation.<br> • Operate approved vulnerability scanning and reporting tools and validate findings with system owners.<br> • Maintain vulnerability, exception and remediation trackers and coordinate technical follow-up.<br> • Support IAM, MFA, privileged-access and directory-service incidents within authorised access boundaries.<br> • Provide metrics, evidence and trend analysis for security reporting and governance reviews.<br> • Escalate overdue, critical or policy-related matters to the onsite Security Engineer.<br> • Maintain operational procedures, access-control records and vulnerability-management documentation.<br> • Minimum 5 years of relevant IAM and/or vulnerability-management experience, with credible practical exposure to both domains.<br> • Experience with Microsoft identity services, SailPoint, CyberArk or equivalent IAM/PAM platforms.<br> • Experience with enterprise vulnerability-scanning and remediation-tracking platforms.<br> • Microsoft Identity, SailPoint, CyberArk, CEH, OSCP, GPEN or equivalent certification preferred.<br> • Strong understanding of privileged access, least privilege, remediation governance and audit evidence.<br> Preferred Profile • Previous experience supporting UAE government or regulated cybersecurity environments.<br> • Working knowledge of TDRA-hosted environments and related security-access processes.<br> • Experience operating through secured remote-access and privileged-session controls.<br> Expected Contribution • Access and vulnerability activities are completed only through approved workflows.<br> • Critical findings and overdue actions are escalated with clear ownership.<br> • Evidence and trackers remain accurate, current and audit-ready.<br></span> </div>
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<span>The Procurement Specialist is responsible for handling the sourcing and procurement of goods and services, ensuring that purchasing activities meet business needs and comply with company policies.<br> This role is involve vendor management, contract negotiations, and ensuring the efficient execution of procurement processes to support the organization’s operational goals • Review contracts and agreements received from clients before placing purchase orders with suppliers to ensure proper terms are prepared.<br> • Prepare and maintain accurate payment reports on a weekly basis to track cash flow and expenditures.<br> • Conduct daily follow-ups on open purchase orders to ensure timely processing and resolve procurement delays.<br> • Monitor project deadlines and proactively address delays to maintain schedules and operational efficiency.<br> • Analyze and review project costs to ensure expenditures remain within approved budget limits.<br> • Communicate effectively with vendors to build strong, reliable relationships and secure favorable terms.<br> • Perform data entry for purchase orders and item identification within the ERP system to ensure accuracy and compliance with procurement policies.<br> • Stay updated on procurement processes, workflows, and advancements in tools, including AI-driven procurement solutions.<br> • Utilize advanced online sourcing and searching skills to quickly access critical information and identify reliable suppliers.<br> • Maintain a solid understanding of technologies relevant to procurement and their latest developments.<br> • Ensure proper organization and archiving of procurement data for efficient retrieval and management.<br> • Possess a comprehensive understanding of the business cycle, including revenue recognition, cost control, cash flow management, letters of credit, and bank guarantees.<br> • Perform other assigned duties as required.<br> Class A Medical Insurance Annual Bonus Bachelor's Degree of Supply Chain , Logistics , Industrial Engineering , Communication Engineering Min 2 Years of experience Microsoft Excell Business English AI Gen Strong understanding of procurement processes and supplier management.<br> Excellent negotiation and communication skills.<br> Proficiency in procurement systems (e.<br>g., SAP, Oracle).<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p>
<p>Design, develop, and deliver onboarding programs, training sessions, and capability-building initiatives for consumer-facing teams.</p>
<p>Create practical training materials, facilitator guides, toolkits, and coaching resources aligned with business priorities and identified performance gaps.</p>
<p>Conduct field visits to assess team capabilities, identify development needs, and provide on-ground coaching and support.</p>
<p>Coach frontline employees, supervisors, and team leaders on communication skills, selling techniques, customer engagement, and service excellence.</p>
<p>Support the implementation of standard operating procedures (SOPs), execution standards, and best practices through effective learning interventions.</p>
<p>Partner with business stakeholders to understand capability requirements and translate business needs into impactful learning solutions.</p>
<p>Facilitate workshops, coaching sessions, and learning activities that improve employee knowledge, skills, and performance.</p>
<p>Monitor learning effectiveness through feedback, assessments, field observations, and performance insights to measure knowledge retention and behavior change.</p>
<p>Identify opportunities to enhance learning programs and continuously improve training approaches based on business needs.</p>
<p>Collaborate with cross-functional teams to support organizational capability development and key business initiatives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p>
<p>Bachelor s degree in Business Administration, Marketing, Human Resources, Education, Psychology, Communications, or a related field.</p>
<p>4 6 years of experience in Learning & Development, capability development, sales training, field coaching, customer experience, retail operations, or a related discipline.</p>
<p>Proven experience in designing and delivering training programs, onboarding journeys, and coaching initiatives for frontline or consumer-facing teams.</p>
<p>Experience conducting needs assessments, identifying performance gaps, and developing targeted learning solutions.</p>
<p>Strong facilitation, communication, presentation, and stakeholder management skills.</p>
<p>Ability to develop engaging and practical learning materials that support business execution.</p>
<p>Comfortable working in the field and engaging directly with employees and leaders.</p>
<p>Experience in FMCG, retail, telecom, hospitality, banking, or other service-led industries is preferred.</p>
<p>Required Skills Communication</p><p></p></section>
<h2 class="h5">Job description</h2>
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Result of Service<br>Phase 1, 2026: Technical Review, Revision, ToT Design, and M&E Framework, Three Months During Phase 1, the Consultant shall lead the technical update of the STG-TI and prepare the training and monitoring tools needed for implementation. • Conduct a structured clinical review of the current STG-TI and identify gaps, inconsistencies, outdated pathways, and areas of potential clinical risk. • Benchmark outpatient clinical care, preventive care, promotive care, emergency care, child health, STI management, and life-course health services against current WHO guidance and international family medicine standards. • Draft and revise updated clinical content for priority conditions, including the ten most common diseases managed at UNRWA health centres, child health protocols, STI diagnosis and treatment, rational prescribing, and antibiotic stewardship. • Integrate patient-centred, family-centred, preventive, and life-course approaches across relevant clinical protocols. • Coordinate technical consultations with UNRWA focal points and incorporate feedback into a coherent final draft. • Design the ToT curriculum, facilitator guide, participant materials, presentations, case studies, competency checklists, pre- and post-test tools, and training evaluation forms. • Develop a practical implementation monitoring framework and mechanisms to track field-level implementation progress. Phase 2, 2027: ToT Delivery, Cascade Support, and Implementation Monitoring, One Month During Phase 2, the Consultant shall deliver the ToT and support field-level roll-out of the updated STG-TI. • Conduct standardized ToT sessions for selected Senior Medical Officers, Field Family Medicine Specialists, and training focal points across the five fields of operation. • Deliver four ToT sessions per field, through in-person or virtual modality as agreed in the final work plan and subject to operational access. • Assess trainer readiness through participation, competency checklists, knowledge assessment, and trainer feedback. • Support cascade training in each field and provide online support to each trainer during at least one cascade training session • Monitor implementation of the updated guidance, document field-level barriers, and provide practical recommendations to improve clinical uptake and training quality.<br> Work Location<br>HQA<br> Expected duration<br>4 months<br> Duties and Responsibilities<br>The overall objective is to review, update, and operationalize the UNRWA STG-TI through an evidence-based technical revision, a structured ToT package, field-level training support, and practical monitoring arrangements. 1. Evidence-based clinical review. Review the existing STG-TI with priority focus on general outpatient clinical management, the ten most common diseases managed at UNRWA health centres, child health protocols, and diagnosis and treatment of sexually transmitted infections. 2. Clinical alignment and thematic strengthening. Align the updated guidance with current WHO standards and international family medicine practice within UNRWA’s primary health care delivery context, with emphasis on holistic care, family-centered care, symptom-based clinical reasoning, and rational prescribing. 3. Finalization of updated guidance. Revise and finalize the STG-TI in close coordination with UNRWA technical staff, ensuring technical accuracy, internal consistency, clarity, and operational feasibility across all fields. 4. Training of Trainers package. Develop a modular ToT curriculum and training materials directly mapped to the updated STG-TI, including training objectives, competencies, session plans, case studies, presentations, assessment tools, and trainer guidance. 5. ToT delivery and cascade support. Conduct four standardized ToT sessions per field of operation, unless otherwise agreed with UNRWA, and provide online support to each trainer during at least one cascade training session. 6. Implementation monitoring. Support UNRWA to monitor implementation of the updated guidance.<br> Qualifications/special skills<br>• Advanced university degree or postgraduate specialization in Family Medicine, such as Jordanian Board, Arab Board, or equivalent internationally recognized qualification. A closely related clinical primary health care discipline should be considered where relevant. • A Bachelor of Medicine and Bachelor of Surgery or Medical Doctor degree combined with extensive clinical experience and strong clinical guideline development credentials shall be considered on a case-by-case basis. • At least eight years of progressively responsible professional experience in family medicine, clinical practice, primary health care, clinical guideline development, or health systems advisory work.<br> Languages<br>• Excellent analytical, technical writing, editing, facilitation, and presentation skills. • Fluency in spoken and written English is required. Working knowledge of Arabic is an asset.<br> Additional Information<br>Hybrid modality, with a 40% level of engagement during each active month. The initial duration will comprise three months in 20026 & one month in 2027. Phase 2 may be extended by up to two additional months, to a maximum of three months, subject to operational needs, satisfactory performance, availability of funds and written approval by UNRWA.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Assist and support management and the leadership team with handling and resolving Human Resources issues. Assist employees with internal and external transfer requests and procedures. Monitor and assist managers/supervisors with hiring processes and issues. Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification. Maintain applicant flow, drug screen, orientation and transfer request logs. Create and maintain new hire and personnel files and enter them into Human Resources Information Systems. Assist with orientation of new employees. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary. Inform Human Resources management of issues related to employee relations within the division or property. Create and maintain filing systems. Generate Human Resources data reports as necessary Answer phone calls and record messages. Create and type office correspondence using computer. Serve as Human Resources subject matter expert and participate on project teams. Train new hires on Human Resources processes, programs, policies, information systems, etc.</p>
<p> </p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p>
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<p><b><br></b></p><p><b>PREFERRED QUALIFICATIONS</b></p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 1 year of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
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<p><h4>Description</h4>
<p>As a community support specialist at Tamatem, you will serve as a liaison between our company and our users by providing problem-solving solutions to end users, ensuring excellent service standards, responding efficiently to customer inquiries, and maintaining high customer satisfaction.</p>
<p>You will:</p>
<ul>
<li>Manage and solve large amounts of tickets and comments and respond to users in a timely manner.</li>
<li>Resolve product or service problems by clarifying users’ complaints.</li>
<li>Build sustainable relationships and trust with users through open and interactive communication.</li>
<li>Determine the cause of the problem and select and explain the best solution to solve the problem; expedite correction or adjustment and follow up to ensure resolution.</li>
<li>Provide prospective users with logical advice on our games that can best meet their needs by using the right methods/tools.</li>
<li>Maintain up-to-date user database through internal and external communications.</li>
<li>Prepare product or service reports by collecting and analyzing user information and contribute to team effort by accomplishing related results as needed.</li>
<li>Document and manage all users' inquiries and refer to the product department and/or management by collecting customer information and analyzing customer needs.</li>
<li>Monitor in-game chat.</li>
<li>Follow communication procedures, guidelines, and policies.</li>
<li>Perform other duties, as assigned.</li>
</ul>
<h4>Skills and experience you will bring to us:</h4>
<ul>
<li>Time management</li>
<li>Strong communication and interpersonal skills</li>
<li>Ability to adapt/respond to different types of characters</li>
<li>Patient</li>
<li>Teamwork</li>
<li>Ability to multitask</li>
<li>Ability to work under pressure</li>
<li>Strong problem-solving skills</li>
<li>Strong work ethic, team-oriented attitude, flexibility, and aptitude to thrive in a fast-paced environment</li>
<li>Excellent written and verbal communication in English and Arabic</li>
<li>Good Arabic language skills (written)</li>
<li>Customer service</li>
<li>Product knowledge</li>
<li>CRM systems and practices</li>
<li>Good understanding of social media</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Minimum of bachelor’s degree in business administration, management, public relations, or a related field.</li>
<li>1-2 years of experience, preferably in mobile gaming companies.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>As a community support specialist at Tamatem, you will serve as a liaison between our company and our users by providing problem-solving solutions to end users, ensuring excellent service standards, responding efficiently to customer inquiries, and maintaining high customer satisfaction.</p>
<p>You will:</p>
<ul>
<li>Manage and solve large amounts of tickets and comments and respond to users in a timely manner.</li>
<li>Resolve product or service problems by clarifying users’ complaints.</li>
<li>Build sustainable relationships and trust with users through open and interactive communication.</li>
<li>Determine the cause of the problem and select and explain the best solution to solve the problem; expedite correction or adjustment and follow up to ensure resolution.</li>
<li>Provide prospective users with logical advice on our games that can best meet their needs by using the right methods/tools.</li>
<li>Maintain up-to-date user database through internal and external communications.</li>
<li>Prepare product or service reports by collecting and analyzing user information and contribute to team effort by accomplishing related results as needed.</li>
<li>Document and manage all users' inquiries and refer to the product department and/or management by collecting customer information and analyzing customer needs.</li>
<li>Monitor in-game chat.</li>
<li>Follow communication procedures, guidelines, and policies.</li>
<li>Perform other duties, as assigned.</li>
</ul>
<h4>Skills and experience you will bring to us:</h4>
<ul>
<li>Time management</li>
<li>Strong communication and interpersonal skills</li>
<li>Ability to adapt/respond to different types of characters</li>
<li>Patient</li>
<li>Teamwork</li>
<li>Ability to multitask</li>
<li>Ability to work under pressure</li>
<li>Strong problem-solving skills</li>
<li>Strong work ethic, team-oriented attitude, flexibility, and aptitude to thrive in a fast-paced environment</li>
<li>Excellent written and verbal communication in English and Arabic</li>
<li>Good Arabic language skills (written)</li>
<li>Customer service</li>
<li>Product knowledge</li>
<li>CRM systems and practices</li>
<li>Good understanding of social media</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Minimum of bachelor’s degree in business administration, management, public relations, or a related field.</li>
<li>1-2 years of experience, preferably in mobile gaming companies.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including online advertising, SEO, content marketing, social media, influencer marketing, and more.</p>
<p>We are looking for a performance marketing account executive to join our growing and award-winning team to work on some of the region's most exciting brands.</p>
<h4>Requirements</h4>
<h4>Job responsibilities:</h4>
<ul>
<li>Strategize, create, monitor, maintain, and optimize the high volume of campaigns across Google AdWords, Facebook Ads Manager, and other third-party digital media outlets.</li>
<li>Oversee growth in performance. Manage campaigns to meet client’s ROI goals and respond in a rapid manner to optimization suggestions from digital strategists.</li>
<li>Solid knowledge of Google ads campaign types.</li>
<li>Continuous analysis of performance and reporting on digital campaigns.</li>
<li>Efficient management of budgets across all engines and campaigns.</li>
<li>Craft eye-catching and informative pay-per-click text ads as well as the continuous implementation of text ads – A/B testing.</li>
<li>Report on key performance indicators and lead generation initiatives, calculate cost per lead, project spend, adjust to demand and seasonality.</li>
</ul>
<h4>Skills required:</h4>
<ul>
<li>Minimum 2 years of relevant experience</li>
<li>Marketing and advertising background is a big plus</li>
<li>Experience in Google AdWords, Google AdWords Editor, Google Analytics.</li>
<li>Keyword research, campaign buildout, ad creation, A/B copy testing, and extensive bid management and lead generation experience.</li>
<li>Vast experience in the Google Content Network and with overall display advertising.</li>
<li>Knowledge and experience in retargeting/remarketing.</li>
</ul>
<h4>Benefits</h4>
<p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth, and learning opportunities, and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Mamo exists to help businesses get paid and move money without friction. When there s friction in that flow, customers feel it immediately a payment that won't process, an integration that breaks , a custom setup requirement that we don t support yet. That's where you come in. You'll be the person who picks up the problem, figures out what's actually happening under the hood, and explains it clearly to someone who just wants their business to work. The technical and the human, in equal measure. What you'll do Own all types of customer issues end-to-end from general support questions to complex technical investigations Diagnose technical problems across payments, APIs, and integrations: read logs, trace transactions, identify where things broke and why Translate what you find into plain language that makes sense to a non-technical customer Work closely with product and engineering to escalate and document bugs, patterns, and recurring issues Hold the quality bar high every interaction should leave the merchant better off than before they reached out Collect customer feedback and share it with the team to help us improve our products and optimize the user experience</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What we're looking for At least 2 years of experience in technical support where you've done the hands-on diagnostic work before, not just ticket triage Solid understanding of the payments landscape: how transactions flow, what happens at each step, where things go wrong Comfort with APIs and integrations you can read documentation, understand error codes, and spot a misconfigured webhook Clear, patient communicator you don't hide behind jargon and you don't lose people in technical detail Someone who takes ownership; a problem that lands with you doesn't leave until it's solved You have an innately investigative and curious nature Excellent written and verbal communication You re resourceful, and you have a get-things-done attitude You lead with empathy and have compassion for humans trying to figure things out. Seeing a problem from the customer's side is half of solving it.</p><p></p></section>
<p><h4>Description</h4>
<p><strong>Who are we?</strong><br>
We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.</p>
<h4>The job in a nutshell</h4>
<p>A Senior People Operations Specialist will be responsible for managing and supporting People Operations activities across the company's portfolio in the KSA, UAE, UK, and MENA region. This role will ensure seamless execution of payroll, benefits administration, employee lifecycle processes, compliance, and HR operations while maintaining adherence to local labor laws and statutory requirements across multiple jurisdictions.</p>
<h4>What will you do?</h4>
<p><strong>Employee lifecycle</strong></p>
<ul>
<li>Own the end-to-end employee journey, including preparing and issuing legally compliant employment contracts and amendments.</li>
<li>Manage comprehensive onboarding and orientation programs, ensuring a stellar first-day experience.</li>
<li>Administer employee status changes, handling promotions, transfers, and related documentation.</li>
<li>Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates.</li>
<li>Manage all employment-related letters and documentation with the highest level of accuracy and confidentiality.</li>
</ul>
<p><strong>Payroll & HRIS management</strong></p>
<ul>
<li>Prepare, verify, and submit accurate payroll inputs (attendances, leaves, adjustments) for timely, error-free monthly payroll processing.</li>
<li>Own the administration of employee benefits programs, with specific responsibility for medical/health insurance: manage policy renewals, employee additions/deletions, dependent updates, and serve as the primary liaison for employee claim inquiries and troubleshooting.</li>
<li>Maintain and audit employee data in our HR Information System (HRIS), ensuring data integrity and serving as the go-to expert for system configuration, reporting, and queries.</li>
<li>Coordinate with finance to ensure accurate accounting and disbursement of payroll.</li>
</ul>
<p><strong>Compliance & legal adherence</strong></p>
<ul>
<li>Ensure 100% compliance with all labor laws and regulations. This includes mandatory social insurance registrations, contributions, and filings, as well as managing all interactions with the labor office (e.g., submission of documents, resolving queries).</li>
<li>Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements.</li>
<li>Proactively stay updated on legal changes impacting employment, benefits (including statutory health insurance schemes), and payroll.</li>
<li>Manage government inspections, audits, and surveys, preparing all necessary documentation and serving as the point of contact.</li>
<li>Maintain meticulous records for all compliance-related activities.</li>
</ul>
<p><strong>Policy development & process improvement</strong></p>
<ul>
<li>Contribute to developing, reviewing, and updating HR policies and procedures in line with legal mandates and industry best practices.</li>
<li>Identify opportunities for automation, integration, and efficiency within the people operations framework to enhance service delivery and accuracy.</li>
<li>Document and standardize all operational processes and workflows.</li>
</ul>
<p><strong>Employee engagement & support</strong></p>
<ul>
<li>Collaborate with managers and the People team to coordinate local team-building activities and engagement initiatives.</li>
<li>Serve as a trusted, primary point of contact for employee inquiries regarding policies, benefits (including medical insurance), payroll, and general HR matters, resolving issues promptly and with a high degree of service orientation.</li>
<li>Foster a culture of trust and transparency through clear and compassionate communication.</li>
</ul>
<h4>What are we looking for?</h4>
<ul>
<li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li>
<li>3-4+ years of proven experience in People Operations, HR Generalist, or HR Operations roles, with a strong focus on payroll, benefits administration, employee lifecycle management, and compliance.</li>
<li>In-depth, hands-on experience managing mandatory social insurance programs and labor office procedures.</li>
<li>Extensive experience administering group medical insurance policies, including employee enrollments, terminations, renewals, and claims support.</li>
<li>High proficiency in HRIS platforms, payroll systems, and Microsoft Excel/Google Sheets.</li>
<li>Comprehensive and up-to-date knowledge of local labor laws, employment regulations, and statutory benefits requirements.</li>
<li>Strong attention to detail, organizational skills, and ability to manage confidential information with discretion.</li>
<li>Excellent communication and stakeholder management skills.</li>
</ul>
<h4>Who will excel?</h4>
<ul>
<li>Strong interpersonal and communication skills.</li>
<li>Detail-oriented with strong organizational abilities.</li>
</ul>
<h4>What we offer you?</h4>
<ul>
<li>We believe you will love working at Foodics!</li>
<li>We have an inclusive and diverse culture that encourages innovation and flexibility in offices.</li>
<li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li>
<li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li>
<li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li>
<li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li>
</ul></p><p></p>
<div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.</p>
<p> </p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p>PREFERRED QUALIFICATIONS</p>
<p>Education: Technical, Trade, or Vocational School Degree.</p>
<p>Related Work Experience: At least 1 year of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p> </p>
<p>REQUIRED QUALIFICATIONS</p>
<p>License or Certification: State or Regional Massage License</p>
<p> </p>
<p> </p>
</div>
<div>
</div>
<p><br></p>
<p><h4>Company description</h4>
<p>About Orient Express<br>
Artisan of travel since 1883, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has just launched its first hotel, Orient Express La Minerva, in Rome – which will be followed by Orient Express Venezia at Palazzo Donà Giovannelli in 2026. The experience continues with the recent launch of La Dolce Vita Orient Express train, followed by Orient Express Corinthian in 2026, the first of two Orient Express sailing yachts, and finally, the return of L’Orient Express train to railways. Since 2022, Orient Express is part of Accor Group’s leading collection of luxury brands with a century-old legacy in the hotels and fine-dining sectors. In 2024, Accor and LVMH entered into a strategic partnership to accelerate the development of Orient Express.</p>
<h4>Job description</h4>
<ul>
<li>Provide professional and personalized wine recommendations, pairing suggestions, and beverage guidance to guests.</li>
<li>Perform wine service according to fine-dining and five-star hotel standards, including correct presentation, opening, and pouring techniques.</li>
<li>Support the management, organization, and maintenance of the wine cellar, ensuring proper storage conditions and stock rotation.</li>
<li>Assist in monitoring wine inventory levels, reporting shortages, breakages, and quality issues.</li>
<li>Contribute to the development, updating, and presentation of the wine list in line with the restaurant’s concept and positioning.</li>
<li>Collaborate closely with the kitchen brigade to ensure harmonious food and wine pairings.</li>
<li>Support the training of service staff on wine knowledge, service techniques, and beverage upselling.</li>
<li>Ensure compliance with hygiene, safety, and food & beverage service standards.</li>
<li>Assist in controlling beverage costs, minimizing waste, and supporting revenue optimization through informed sales.</li>
<li>Manage guest preferences, special requests, and VIP experiences with discretion and professionalism.</li>
<li>Participate in wine tastings, supplier meetings, and product evaluations as required.</li>
<li>Uphold the hotel’s brand values, grooming standards, and luxury service culture at all times.</li>
</ul>
<h4>Additional information</h4>
<p>A competitive salary package<br>
ALL - Heartist® Program: Employee benefit card offering discounted rates at all Accor locations and partner venues worldwide.<br>
Learning & development: Opportunity to develop your talent and grow within your property and across the world!</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ensure compliance with approved engineering, maintenance, GMP, GEP, and safety procedures.</p><p>Support implementation and continuous improvement of utilities and BMS-related SOP</p><p>Adherence to policies, processes, and procedures.</p><p>Supervise daily operation and maintenance activities of utilities systems, including BMS, HVAC, water treatment, compressed air, and associated infrastructure.</p><p>Monitor utilities performance and ensure uninterrupted services to production and support area</p><p>Smooth flow of day-to-day operations.</p><p>Ensure compliance with GMP, GEP, engineering standards, and EHS requirements.</p><p>Support internal and external audits.</p><p>Maintain complete and accurate utilities and BMS documentation.</p><p>Ensure safe execution of all utilities-related activities.</p><p>Audit findings.</p><p>Safety incidents.</p><p>Documentation compliance rate.</p><p>Supervise the operation, monitoring, and maintenance of utilities systems including HVAC, water treatment, compressed air, and Building Management System (BMS).</p><p>Monitor BMS alarms, trends, and system performance, ensuring timely response to abnormalities and implementation of corrective actions.</p><p>Analyze utilities performance data and BMS reports to identify opportunities for improving reliability, efficiency, and energy consumption.</p><p>Coordinate with automation and BMS service providers for troubleshooting, upgrades, modifications, and system optimization.</p><p>Follow up and verify completion of preventive and corrective maintenance activities for utilities equipment and BMS-integrated systems.</p><p>Conduct daily inspections, equipment performance reviews, and utilities operational checks to ensure compliance with operational requirements.</p><p>Participate in root cause analysis (RCA) investigations related to utilities failures and implement corrective and preventive actions (CAPA).</p><p>Ensure proper documentation of utilities operations, maintenance records, BMS events, deviations, and engineering activities in compliance with GMP requirements.</p><p>Participate in qualification activities (IQ/OQ), commissioning, and validation support for utilities systems and related equipment.</p><p>Initiate and follow up change controls associated with utilities, automation, and BMS systems.</p><p>Monitor critical spare parts inventory, define reorder levels, and coordinate procurement activities to maintain system reliability.</p><p>Support internal and external audits related to utilities, engineering systems, energy management, and GMP compliance.</p><p>Prepare utilities performance reports, energy consumption reports, and BMS trend analyses for management review.</p><p>Participate in utilities-related projects, equipment selection, design reviews, and preparation of User Requirement Specifications (URS).</p><p>Support implementation of energy management initiatives and monitor Energy Performance Indicators (EnPIs) to achieve energy-saving objectives.</p><p>Ensure all utilities activities are performed in accordance with safety, quality, environmental, GMP, and engineering standards.</p><p>Perform any additional duties assigned by the Facilities & Utilities Manager.</p><p>Adherence to maintenance procedures and policies.</p><p>Day to day operation implementation</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h4>QUALIFICATIONS</h4><p>BSC engineering in the disciplines (Mechanical Electrical or Mechatronics)</p><h4>EXPERIENCE</h4><p>(5-8) years of experience in utilities and projects.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception.</span></p><br><p><span>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</span></p><br><p><strong>Meet the team!</strong></p><br><p><span>The Marketing team is a collaborative group of professionals dedicated to driving business growth, strengthening brand presence, and enhancing customer engagement. Through strategic planning, integrated campaign execution, and data-driven decision-making, the team delivers impactful initiatives that support revenue objectives, generate market demand, and contribute to the company's overall success. By combining creativity, innovation, and analytical thinking, the team continuously adapts to evolving market trends, optimizes performance, and creates meaningful business outcomes that advance organizational goals.</span></p><br><p><span>As a Principal Pricing Specialist at Unifonic, you will lead the company's pricing strategy across its portfolio of AI-powered customer engagement solutions. This is a highly analytical and commercially driven role responsible for developing pricing strategies that maximize revenue growth, improve profitability, and strengthen our competitive position across global markets. You will partner closely with Product, Sales, Finance, Product Marketing, Customer Success, and Executive Leadership to ensure our pricing and commercial models support business objectives while delivering value to customers. You will also own the commercial deal desk, ensuring complex enterprise opportunities are structured efficiently with the right balance of competitiveness, profitability, and long-term customer value.</span></p><br><p><strong>Help us shape the future of communication by:</strong></p><br><ul><li><p><span>Define and continuously optimize pricing strategies across Unifonic's product portfolio. </span></p><br></li></ul><ul><li><p><span>Develop pricing models for new products, AI capabilities, feature launches, and packaging updates. </span></p><br></li></ul><ul><li><p><span>Evaluate pricing performance and recommend improvements based on customer behavior, market trends, and business goals. </span></p><br></li></ul><ul><li><p><span>Drive pricing governance and establish pricing best practices across the organization. </span></p><br></li></ul><ul><li><p><span>Own the commercial deal desk for strategic enterprise opportunities. </span></p><br></li></ul><ul><li><p><span>Partner with Sales and Leadership to structure competitive, profitable, and scalable commercial proposals. </span></p><br></li></ul><ul><li><p><span>Review pricing exceptions, discount approvals, and commercial terms while ensuring pricing governance. </span></p><br></li></ul><ul><li><p><span>Balance customer acquisition objectives with long-term profitability. </span></p><br></li></ul><ul><li><p><span>Identify pricing opportunities that accelerate revenue growth and improve margins. </span></p><br></li></ul><ul><li><p><span>Analyze customer usage patterns and buying behavior to recommend pricing optimization initiatives. </span></p><br></li></ul><ul><li><p><span>Drive monetization strategies for new products, premium features, AI capabilities, and value-added services. </span></p><br></li></ul><ul><li><p><span>Support annual pricing reviews and commercial planning. </span></p><br></li></ul><ul><li><p><span>Conduct ongoing competitive pricing analysis across CPaaS, SaaS, Customer Engagement, and AI markets. </span></p><br></li></ul><ul><li><p><span>Benchmark Unifonic's commercial offerings against competitors and identify differentiation opportunities. </span></p><br></li></ul><ul><li><p><span>Monitor market trends, customer expectations, and pricing innovations. </span></p><br></li></ul><ul><li><p><span>Work closely with Product teams to align pricing with product strategy and roadmap. </span></p><br></li></ul><ul><li><p><span>Partner with Product Marketing to ensure pricing and packaging are clearly communicated to customers and internal teams. </span></p><br></li></ul><ul><li><p><span>Collaborate with Finance on revenue forecasting, profitability analysis, and pricing governance. </span></p><br></li></ul><ul><li><p><span>Support Sales and Customer Success teams with pricing guidance and commercial recommendations. </span></p><br></li></ul><ul><li><p><span>Build dashboards and reports to monitor pricing effectiveness, discount trends, deal profitability, and commercial performance. </span></p><br></li></ul><ul><li><p><span>Analyze pricing elasticity, customer segmentation, and win/loss data to inform strategic decisions. </span></p><br></li></ul><br><p><strong>What you'll bring:</strong></p><br><ul><li><p><span>5+ Years of relevant experience in Pricing, Commercial Strategy, Revenue Management, Deal Desk, Business Strategy, or Pricing Analytics. </span></p><br></li></ul><ul><li><p><span>Experience in B2B SaaS, CPaaS, Martech, CCaaS, Telecommunications, Cloud, Enterprise Software, or Technology industries is highly preferred. </span></p><br></li></ul><ul><li><p><span>Strong understanding of pricing frameworks including subscription pricing, usage-based pricing, enterprise licensing, and value-based pricing. </span></p><br></li></ul><ul><li><p><span>Experience supporting enterprise sales organizations and complex commercial negotiations. </span></p><br></li></ul><ul><li><p><span>Excellent analytical and financial modeling skills. </span></p><br></li></ul><ul><li><p><span>Proficiency in Excel and experience with BI/reporting tools such as Power BI, Tableau, or Looker is an advantage.</span></p><br></li><li><p><span>Bachelor's degree in Business, Finance, Economics, Engineering, Marketing, or a related field. MBA is a plus. </span></p><br></li></ul><p><strong><span><span>Craft & Toolkit:</span></span></strong></p><br><ul><li><p><span>Pricing Strategy & Optimization</span></p><br></li><li><p><span>Commercial Strategy & Revenue Management</span></p><br></li><li><p><span>Pricing Models & Packaging</span></p><br></li><li><p><span>Deal Desk & Commercial Structuring</span></p><br></li><li><p><span>Financial Modeling & Profitability Analysis</span></p><br></li><li><p><span>Pricing Analytics & Market Intelligence</span></p><br></li><li><p><span>Business Intelligence & Reporting (Excel, Power BI, Tableau)</span></p><br></li><li><p><span>Enterprise SaaS/CPaaS Pricing</span></p><br></li><li><p><span>Commercial Negotiation & Sales Support</span></p><br></li></ul><p><strong><span><span>Character Traits:</span></span></strong></p><br><ul><li><p><span>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</span></p><br></li><li><p><span>Ownership and accountability – take responsibility and follow projects through to completion.</span></p><br></li><li><p><span>Communication – explain ideas clearly and listen to others across teams.</span></p><br></li><li><p><span>Collaboration – work well with others and support team goals.</span></p><br></li><li><p><span>Adaptability and learning – adjust to change and keep learning new skills or tools.</span></p><br></li><li><p><span>Mentorship and knowledge sharing – help others grow and share what you know.</span></p><br></li><li><p><span>Resilience – stay calm under pressure and handle setbacks constructively.</span></p><br></li><li><p><span>Quality and attention to detail – do work carefully and strive for improvement.</span></p><br></li><li><p><span>Advocacy and innovation – encourage best practices, efficiency, and new ideas</span></p><br></li></ul><p><strong>As a Unifone you’ll receive a range of benefits:</strong></p><br><ul><li><p><span>Competitive salary and bonus</span></p><br></li><li><p><span>Unifonic share scheme (we are all owners!)</span></p><br></li><li><p><span>30 holiday days after the first anniversary</span></p><br></li><li><p><span>Your Birthday off!</span></p><br></li><li><p><span>Spend up to 25 days per year working from anywhere in the world!</span></p><br></li><li><p><span>Paid leave for new parents</span></p><br></li></ul> </div>
<h4 ><strong >Job Title: Anesthetist FSR # 807</strong></h4>
<div class="ltr description_div" >
<p ><strong >Location: Azraq Camp</strong></p>
<p ><strong >JOB SUMMARY:</strong></p>
<p >Health care provider </p>
<p><strong>MAIN TASKS AND RESPONSABILITIES</strong></p>
<ul>
<li>Monitor patient before, during, and after anesthesia and counteract adverse reactions or complications.</li>
<li>Monitor patient conditions during treatments, procedures, or activities.</li>
<li>Record type and amount of anesthesia and patient condition throughout procedure.</li>
<li>Record patient medical histories.</li>
<li>Provide and maintain life support and airway management and help prepare patients for emergency surgery.</li>
<li>Implement advanced life support techniques.</li>
<li>Prepare patients physically for medical procedures.</li>
<li>Administer anesthetic or sedation during medical procedures, using local, intravenous, spinal, or caudal methods.</li>
<li>Administer anesthetics or sedatives to control pain.</li>
<li>Examine patient, obtain medical history, and use diagnostic tests to determine risk during surgical, obstetrical, and other medical procedures.</li>
<li>Examine patients to assess general physical condition.</li>
<li>Position patient on operating table to maximize patient comfort and surgical accessibility.</li>
<li>Position patients for treatment or examination.</li>
<li>Coordinate administration of anesthetics with surgeons during operation</li>
<li>Collaborate with healthcare professionals to plan or provide treatment.</li>
<li>Decide when patients have recovered or stabilized enough to be sent to another room or ward or to be sent home following outpatient surgery.</li>
<li>Monitor patient progress or responses to treatments.</li>
<li>Confer with other medical professionals to determine type and method of anesthetic or sedation to render patient insensible to pain.</li>
<li>Collaborate with healthcare professionals to plan or provide treatment.</li>
<li>Order laboratory tests, x-rays, and other diagnostic procedures.</li>
<li>Order medical diagnostic or clinical tests.</li>
<li>Provide medical care and consultation in many settings, prescribing medication and treatment and referring patients for surgery.</li>
<li>Refer patients to other healthcare practitioners or health resources.</li>
<li>Prescribe treatments or therapies.</li>
<li>Prescribe medications.</li>
<li>Manage anesthesiologic services, coordinating them with other medical activities and formulating plans and procedures.</li>
<li>Collaborate with healthcare professionals to plan or provide treatment.</li>
<li>Coordinate and direct work of nurses, medical technicians, and other health care providers.</li>
<li>Supervise patient care personnel.</li>
<li>Schedule and maintain use of surgical suite, including operating, wash-up, waiting rooms, and anesthetic and sterilizing equipment.</li>
<li>Schedule medical facility use.</li>
</ul>
<p ><strong >MINIMUM REQUIREMENTS</strong></p>
<ul >
<li>Jordanian medical board of Anesthesia or equivalent</li>
<li>MOH license of Anesthesia</li>
<li >Academic degree is preferred</li>
</ul>
<p ><strong >Ethical Conduct at International Medical Corps </strong></p>
<p >As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships. </p>
<p >International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve. </p>
<p >As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps. </p>
<p ><strong >Equal Opportunities </strong></p>
<p >International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran. </p>
<p ><strong >Misconduct Disclosure Scheme </strong></p>
<p >All offers of employment at International Medical Corps are subject to satisfactory references and background checks. International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms understanding of these recruitment procedures.</p>
<p ><span >This job description is subject to periodic review and adjustment in order to achieve International Medical Corps goals in Jordan, and any changes to the job description will be discussed and agreed upon.</span></p>
<p ><span >“I hereby certify that all the information provided through the application and CV are accurate and the supportive documents are available upon request; any false information provided will cause cancelation of the application, and the applicant will be subject to legal action.”</span></p>
<p ><strong ><span >Our screening process will be on a rolling basis; once a candidate is selected, the announcement will be closed.</span></strong></p>
<p ><span >International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website for reporting misconduct: <u ><a href="http://www.internationalmedicalcorps.ethicspoint.com/" title="http://www.InternationalMedicalCorps.ethicspoint.com"><span >www.InternationalMedicalCorps.ethicspoint.com</span></a></u>. Please do not submit your CV or application to this website; it will not be considered for review.</span></p>
<p>Key responsibilities of role Developing product strategies for a given geography , collaborating with cross-functional teams to ensure product alignment with business goals Define local Target Product Profile, leading product decisions including market positioning and overall product life cycle management including portfolio shape . Planning trials: define the standard varieties, trial seeds allocation and standard key traits for evaluation of the PLC 6 trials Inputs Seed Production needs of PLC 5 to 6 & 6 to 7 for the territory Consolidates CU or Territory Trial reports (PLC6) to support advancement decision and promotional activities Define and drive New Product Introduction (NPI) strategy and Plans with the Customer Experience campaigns Drive variety naming and activate registration / IP protecting including trials Assess value traits & positioning , proposing pricing Provide strategic inputs to RCL by maintaining an in-depth understanding of the changing market trends,values value chain needs including competitors landscape Update customer needs and preferences, to support analysis of portfolio health, update of TPP and prioritize segments/target/market scope Gives technical support to key producers, leverages technical knowledge to the sales team to prepare sales arguments and after sales support</p><p><strong>Desired Candidate Profile</strong></p><p>Product Strategy Development: Experience in developing product strategies and collaborating with cross-functional teams 2. Product Lifecycle Management: Knowledge of defining market positioning and life cycle management 3. Data Consolidation and Analysis: Experience in consolidating Trial reports to support advancement decisions and developing promotional activities. 4. New Product Introduction Strategy: Ability to define and drive NPI strategy including customer experience campaigns. 5. Market Analysis and Pricing: Experience in assessing value traits, market positioning, and proposing pricing strategies based on market trends and competitor analysis. Page 2 of 2 Syngenta Role Profile 6. Customer Needs Analysis: Ability to update customer needs and preferences, support portfolio health analysis, and update Target Product Profiles.</p><p>Ability to conduct market research and analyze customer needs and preferences to identify opportunities for product development and portfolio expansion. Strategic thinking: The ability to think strategically and develop long-term plans for product portfolio development that align with business goals and customer needs. Communication skills: Strong communication skills to collaborate with cross-functional teams, including sales, marketing, and engineering, to ensure that product development aligns with customer needs and business objectives. Adaptability: The ability to adapt to changing market conditions and customer needs to ensure that the product portfolio remains relevant and competitive. Influencing: Strong influencing skills to inspire and motivate teams to achieve product development goals and drive innovation</p>
<p><h4>Description</h4>
<p>The Loyalty Program Officer plays a key role in managing, analyzing, and growing the Zain Cash loyalty program. This position is responsible for developing customer-centric campaigns, managing a gamified points system, and building strategic relationships with partners to enhance program value. The officer will monitor customer behavior, optimize voucher offerings, track satisfaction, and generate actionable insights to increase engagement and retention. Cross-functional collaboration is critical to align program efforts with internal teams and external partners.</p>
<h4>Responsibilities</h4>
<ul>
<li>Manage the day-to-day operations of the Zain Cash loyalty program, including points accrual, redemption logic, and reward tiering.</li>
<li>Develop and execute gamified campaigns to boost engagement, transactions, and point usage.</li>
<li>Continuously monitor point utilization trends to optimize customer experience and reward structures.</li>
<li>Analyze voucher performance, redemption behavior, and customer preferences.</li>
<li>Report on voucher value, usage rates, and campaign ROI.</li>
<li>Recommend improvements based on data to ensure vouchers are relevant and attractive.</li>
<li>Customer segment based on usage patterns and loyalty behavior.</li>
<li>Design tailored offers and benefits based on customer insights.</li>
<li>Conduct periodic satisfaction surveys and generate reports to measure loyalty program impact.</li>
<li>Build and maintain strong relationships with third-party partners to source valuable offers and benefits.</li>
<li>Negotiate partnership deals that provide meaningful rewards to customers and align with Zain Cash's loyalty strategy.</li>
<li>Expand the partner network to create a diversified and appealing reward ecosystem.</li>
<li>Generate regular dashboards and performance reports to track KPIs (engagement, redemption, churn).</li>
<li>Collaborate with data and BI teams to ensure accurate tracking of loyalty metrics and customer value.</li>
<li>Translate data into actionable strategies for retention and growth.</li>
<li>Work closely with product, marketing, customer service, and sales teams to ensure program alignment.</li>
<li>Share campaign plans, updates, and performance metrics across departments.</li>
<li>Support internal training or onboarding sessions related to loyalty campaigns and tools.</li>
<li>Monitor trends in customer loyalty, fintech rewards programs, and gamification strategies.</li>
<li>Analyze competitor offerings to identify innovation opportunities and areas of differentiation.</li>
<li>Recommend strategic improvements to enhance the value of Zain Cash's loyalty platform.</li>
</ul>
<h4>Requirements</h4>
<p>Bachelor’s degree in marketing, Business Administration, or related field</p>
<p>1–3 years of relevant experience in loyalty program management, CRM, or customer engagement, preferably in fintech, telecom, or retail.</p>
<h4>Preferred Skills</h4>
<ul>
<li>Solid understanding of loyalty program structures and gamification techniques.</li>
<li>Experience in data analysis and campaign reporting.</li>
<li>Strong communication, negotiation, and partner management skills.</li>
<li>Ability to think strategically while managing operational tasks.</li>
<li>Proficiency in Excel, PowerPoint, and CRM/reporting tools.</li>
<li>Team-oriented mindset with strong coordination and project follow-up abilities.</li>
<li>Customer-focused, analytical, and creative thinker.</li>
</ul></p><p></p>