Marketing Manager Jobs in Jordan
587 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p><p>Lead and oversee all banking operations to ensure efficiency, accuracy, compliance, and service excellence.</p><p>Develop and implement operational strategies that support the Bank's strategic objectives and sustainable growth.</p><p>Drive operational excellence through process optimization, automation, and digital transformation initiatives.</p><p>Ensure compliance with regulatory requirements, Central Bank regulations, internal policies, and governance standards.</p><p>Strengthen operational risk management frameworks and internal control processes.</p><p>Monitor operational performance through KPIs and implement continuous improvement initiatives.</p><p>Collaborate with executive leadership to support strategic planning, business growth, and organizational transformation.</p><p>Oversee business continuity planning and operational resilience across all banking operations.</p><p>Manage relationships with regulatory authorities, auditors, and key external stakeholders.</p><p>Lead, mentor, and develop senior operational teams while driving succession planning and talent development.</p><p>Oversee operational budgets, resource planning, and cost optimization initiatives.</p><p>Enhance customer experience by improving operational processes across all banking channels.</p><p>Required Skills</p><p>Change Management</p><p>Strategic Planning</p><p>Risk Management</p><p>Communication</p><p>Operational Management</p><p>Job Details</p><p>Location Amman - Jordan</p><p>Industry Accounting & Finance</p><p>Job Type Full-Time</p><p>Degree Bachelor</p><p>Experience 20+</p><p>Nationality Unspecified</p><p>Login to Apply</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Finance, Business Administration, Banking, Accounting, Economics, or a related field.</p><p>Master's degree (MBA or equivalent) is highly preferred.</p><p>Professional certifications such as PMP, Lean Six Sigma, COBIT, ITIL, or Risk Management certifications are an advantage.</p><p>Minimum 20 years of progressive experience in the banking sector, primarily in Banking Operations.</p><p>At least 10 years of experience in senior executive leadership roles within a reputable bank.</p><p>Extensive experience managing large-scale banking operations in a regulated environment.</p><p>Proven track record in operational transformation, process improvement, and digital banking initiatives.</p><p>Strong knowledge of retail banking, corporate banking, centralized operations, payments, trade finance, card operations, branch operations, and back-office functions.</p><p>Experience working with regulatory authorities and governance frameworks.</p><p>Excellent leadership, strategic planning, stakeholder management, and decision-making skills.</p><p>Strong communication skills in both Arabic and English.</p><p></p></section>
<div class="SCXW104346256 BCX8" >
<div class="OutlineElement Ltr SCXW104346256 BCX8" >
<p class="Paragraph SCXW104346256 BCX8" ><span class="EOP SCXW104346256 BCX8" > </span></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Managing Day-to-Day Operations</strong> </p>
<p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p>
<p> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</p>
<p> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p>
<p> </p>
<p> <strong>Leading Food and Beverage Team</strong> </p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Serves as a role model to demonstrate appropriate behaviors.</p>
<p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p>
<p> Ensures and maintains the productivity level of employees.</p>
<p> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p>
<p> Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</p>
<p> Ensures compliance with all applicable laws and regulations.</p>
<p> Ensures compliance with food handling and sanitation standards.</p>
<p> Ensures staff understands local, state and Federal liquor laws.</p>
<p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p>
<p> Establishes guidelines so employees understand expectations and parameters.</p>
<p> Monitors alcohol beverage service in compliance with local laws.</p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</p>
<p> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</p>
<p> Handles guest problems and complaints.</p>
<p> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</p>
<p> Ensures corrective action is taken to continuously improve service results.</p>
<p> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p>
<p> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</p>
<p> </p>
<p> <strong>Managing and Conducting Human Resource Activities</strong> </p>
<p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p>
<p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p>
<p> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</p>
<p> Ensures employees receive on-going training to understand guest expectations.</p>
<p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p>
<p> Strives to improve service performance.</p>
<p> Ensures recognition is taking place across areas of responsibility.</p>
<p> </p>
<p> <strong>Additional Responsibilities</strong> </p>
<p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p>
<p> Analyzes information and evaluating results to choose the best solution and solve problems.</p>
<p> Assists servers and hosts on the floor during meal periods and high demand times.</p>
<p> Recognizes good quality products and presentations.</p>
<p> Supervises daily shift operations in absence of Assistant Restaurant Manager.</p>
<p> Oversees the financial aspects of the department including purchasing and payment of invoices.</p>
<p> </p>
</div>
<div>
</div>
<p><br></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ready to sell cloud at scale across the region? CirrusGo is an Advanced AWS Partner looking for a commercially driven sales leader to own enterprise accounts across Jordan, KSA, and Bahrain - close high-value deals, build C-level relationships, and grow with one of the most trusted AWS practices in the market.</p><p><b>Job Summary</b></p><p>We are looking for a Senior Sales Account Manager to lead strategic cloud sales across Jordan, Saudi Arabia, and Bahrain , driving growth for our AWS cloud solutions portfolio . This is a high-impact role for a commercially strong professional who can manage complex enterprise accounts, open new markets, and build long-term client partnerships across the region.</p><p><b>Key Responsibilities</b></p><ul><li>Own and develop strategic accounts across Jordan, KSA, and Bahrain</li><li>Drive end-to-end sales cycles for AWS Cloud Migration, Modernization, AI & Managed Services solutions</li><li>Identify, develop, and close high-value enterprise opportunities</li><li>Build and maintain executive-level relationships with key stakeholders</li><li>Lead commercial negotiations, pricing, and contract discussions</li><li>Develop regional account strategies and revenue growth plans</li><li>Collaborate with technical teams to design tailored cloud solutions</li><li>Deliver accurate forecasting, pipeline management, and reporting</li><li>Act as a regional commercial lead for cloud sales initiative</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business, IT, Engineering, or a related field</li><li>5 7+ years of experience in B2B technology, cloud, or IT solution sales</li><li>Strong understanding of AWS cloud services solutions</li><li>Proven track record of achieving and exceeding sales targets in enterprise environments</li><li>Proven success in regional (GCC) sales environments with experience managing multi-country accounts (Jordan + KSA + Bahrain preferred)</li><li>Strong executive communication, presentation, negotiation, and stakeholder management skills</li><li>Ability to manage complex, high-value deals with long sales cycles and multiple stakeholders</li><li>Experience with CRM tools and pipeline management</li><li>Self-driven, results-oriented, and comfortable working independently across multiple markets</li><li>AWS Certifications (Solutions Architect Associate or Cloud Practitioner) strong advantage</li><li>Experience in cloud consulting, managed services, DevOps, or AI solutions sales strong advantage</li><li>Existing network and relationships in KSA and Bahrain enterprise markets strong advantage</li><li>Experience working with regional or multinational enterprise clients strong advantage</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Guest Services and Front Desk Operations<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence.<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Assists with energy conservation efforts by monitoring compliance during property tours.<br>Supporting Projects and Policies Related to Guest Experience and Safety<br>• Supports implementation of the customer recognition/service program, communicating and ensuring the process.<br>• Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.<br>• Sends copy of MOD report to all departments on a daily basis.<br>• Ensures compliance with all policies, standards and procedures.<br>• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.<br>• Understands and complies with loss prevention policies and procedures.<br>Ensuring and Providing Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.<br>• Serves as a leader in displaying outstanding hospitality skills.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Maintains high visibility in public areas during peak times.<br>• Provides immediate assistance to guests as requested.<br>• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Records guest issues in the guest response tracking system.<br>• Reviews comment cards and guest satisfaction results with employees.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.<br>• Communicates any variations to the established norms to the appropriate department in a timely manner.<br>• Participates as needed in the investigation of employee and guest accidents.<br>• Performs Front Desk duties in high demand times.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>About BlackStone eIT:</strong> </p> <p>BlackStone eIT is a leading technology solutions provider dedicated to driving innovation and excellence in software delivery. We are committed to fostering growth and enabling our teams to deliver cutting-edge products that transform industries.</p> <p> <strong>Position Summary:</strong> </p> <p>We are seeking a highly experienced Senior Technical Program Manager to lead and coordinate complex technical projects across our organization. The successful candidate will manage cross-functional teams, ensure timely delivery of software products, and act as a key liaison between engineering, product management, and stakeholders.</p> <p>This role demands strong leadership, exceptional communication skills, and the ability to navigate technical challenges while maintaining focus on business objectives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li>Proven Professional Backgroundin managing technical programs from inception to delivery in a senior role</li> <li>6+ years of experience as a Technical Program Manager</li> <li>Strong technical background with the ability to understand and discuss technical concepts effectively</li> <li>Expertise in Agile methodologies and delivery frameworks such as Scrum and Kanban</li> <li>Excellent stakeholder management and communication skills</li> <li>Ability to identify risks and implement mitigation strategies proactively</li> <li>Experience with project management tools like Azure DevOps and Jira</li> <li>Capability to lead cross-functional teams and manage dependencies across multiple projects</li> <li>Comfortable working in fast-paced and dynamic environments</li> <li>Demonstrated problem-solving skills and decision-making in ambiguous situations</li> <li>Bachelor s degree in Computer Science, Engineering, or related field preferred; relevant certifications are a plus</li> </ul> <ul> <li>Paid Time Off</li> <li>Performance Bonus</li> <li>Training & Development</li> </ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JD – Quality Assurance & Training Manager </p><br><p>Work Type Full time Job Location Amman – Jordan</p><br><p>Career Level Manager Job Reference QA - 08</p><p>Brief About the Job</p><p>Oversee the entire Quality Assurance & Training department and all the pertaining activities in line with Crystel’s</p><p>Contact Center Operations, and strategies and objectives.</p><p>Job Duties & Responsibilities</p><p>Quality Assurance:</p><ul><li><p>Lead and oversee all Contact Center Quality Assurance metrics and procedures to ensure</p></li></ul><p>alignment with Operations business goals and KPI’s.</p><ul><li><p>Design, implement and monitor the Quality Assurance formats and standards.</p></li><li><p>Meet all client agreed upon KPIs and performance parameters.</p></li><li><p>Ability to observe, analyze and give constructive feedback.</p></li><li><p>Basic knowledge of six sigma and quality tools.</p></li><li><p>Provide feedback to section managers on coaching requirements for their employees.</p></li><li><p>Coordinate with the operations team to ensure all required KPI’s are met.</p></li><li><p>Build and develop strong inter-personal relationships with the team, to cohesively bond them</p></li></ul><p>together with the company and integrate them with the vision and core values.</p><ul><li><p>To identify areas of development and under performance and take corrective actions.</p></li><li><p>To be directly responsible towards fostering the development of the team by motivating them</p></li></ul><p>and ensuring career advancement.</p><ul><li><p>To be a single point of contact with the team and the senior management through effective</p></li></ul><p>communication on key deliverables.</p><ul><li><p>To ensure quality reporting and work with Operations to build highly effective measurement</p></li></ul><p>and reward system based on data.</p><ul><li><p>Participate in client monitoring and QA programs; and identifying client expectations and</p></li></ul><p>needs.</p><ul><li><p>Build QA action plans based on clients’ needs and expectations.</p></li><li><p>Communicate with Supervisors and Managers from all departments regarding the company’s</p></li></ul><p>operations and activities on every project.</p><ul><li><p>Support performance management systems in order to enhance company’s people</p></li></ul><p>performance.</p><ul><li><p>Prepare and analyze internal and external quality reports.</p></li><li><p>Manage QA team members’ performance reviews and comments.</p></li></ul><p>Training</p><p>JD – Quality Assurance & Training Manager Page 2 of 4</p><ul><li><p>Review existing training programs and suggest enhancements to meet required training</p></li></ul><p>objectives</p><ul><li><p>Design, evaluate, and approve all training programs, and training materials.</p></li><li><p>Observe trainers, analyze, and provide feedback regarding their training methodology.</p></li><li><p>Conduct TNA (Training Needs Analysis) and provide an annual training plan to develop</p></li></ul><p>employees’ skills.</p><ul><li><p>Submit annual training plan for Operations department.</p></li><li><p>Ensure training evaluation is conducted properly for all training stages (pre- and post-training),</p></li></ul><p>create action plans accordingly to communicate with the managers and ensure proper</p><p>implementation of these plans.</p><ul><li><p>Provide monthly/quarterly report on training activities conducted along with the training</p></li></ul><p>evaluations results.</p><ul><li><p>Provide feedback to section managers on training requirements for their employees.</p></li><li><p>Provide annual external training budget estimate for management approval and to be</p></li></ul><p>incorporated in company’s annual budget.</p><ul><li><p>Build and develop strong inter-personal relationships with the team, to cohesively bond them</p></li></ul><p>together with the company and integrate them with the vision and core values.</p><ul><li><p>Identify client training needs and ensure meeting the needs through building suitable training</p></li></ul><p>programs and material.</p><ul><li><p>Support performance management systems in order to enhance company’s people</p></li></ul><p>performance.</p><ul><li><p>Prepare and analyze internal and external training reports.</p></li><li><p>Manage Training team members performance reviews and comments.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Job Requirements</p><p>Nationality</p><p>Holders of Jordanian nationality or Son’s of Jordanian Women ID holders only.</p><p>Education</p><p>Bachelor's degree in Computer Engineering, Telecommunications Engineering or any IT major related</p><p>to such a position.</p><p>Work Experience</p><p>4+ Years of Experience as QA (and preferably Training) Manager in a Contact Center and experience in</p><p>audit and/or quality management.</p><p>Certifications & Training</p><ul><li><p>Customer Relation Management, Quality Assurance and control is a strong plus and ToT</p></li><li><p>Standard COPC, PMP, Six Sigma (Green Belt)</p></li></ul><p>Special Requirements</p><p>Previous experience and proven knowledge in the following:</p><ul><li><p>Data analysis and reporting</p></li><li><p>Quality management</p></li><li><p>Managing a team of Quality Assurance Analysts if multiple levels</p></li><li><p>In depth knowledge of Contact Center KPI’s</p></li></ul><p>JD – Quality Assurance & Training Manager Page 3 of 4</p><p>Competencies</p><p>Core Competencies</p><ul><li><p>Work Ethics & Compliance to Policies & Procedures</p></li><li><p>Customer Service Oriented</p></li><li><p>Effective Communication</p></li><li><p>Teamwork</p></li></ul><p>Functional Competencies</p><ul><li><p>Tasks Management & Priority Setting</p></li><li><p>Decision Making & Problem Solving</p></li><li><p>Coaching and mentoring</p></li><li><p>Analytical and logical reasoning & numerical skills</p></li></ul><p>Managerial Competencies</p><ul><li><p>Time management skills</p></li><li><p>Handle problems quickly and efficiently</p></li><li><p>Excellent knowledge of basic computer tools (e.g. Office suite, Internet, email)</p></li><li><p>Leadership skills</p></li><li><p>Excellent motivator</p></li></ul><p>Relationships</p><p>Direct Reports</p><ul><li><p>Quality Assurance Supervisor</p></li><li><p>Quality Assurance Team Leaders</p></li><li><p>Quality Assurance Analysts</p></li></ul><p>Reporting to</p><ul><li><p>COO</p></li></ul><p>Internal Contact with</p><ul><li><p>Operations</p></li><li><p>Information Technology</p></li><li><p>Human Resources department</p></li><li><p>Other departments as needed</p></li></ul><p>External Contact with</p><ul><li><p>Clients</p></li></ul><p>JD – Quality Assurance & Training Manager Page 4 of 4</p><ul><li><p>Service providers</p></li></ul><p>"Crystel is an equal employment opportunity employer. We adhere to a policy of making employment decisions</p><p>without any regard to race, color, religion, sex, national origin, citizenship, age or disability. We assure you that your</p><p>opportunity for employment with us, your rights, treatments and pay depends solely on your qualifications."</p><p>This job description indicates in general terms the type and level of work performed as well as the typical</p><p>responsibilities of employees in this classification. The duties described are not to be interpreted as being allinclusive to any specific employee. Management reserves the rights to add, modify, change or rescind the work</p><p>assignments of different positions and to make reasonable accommodations so that qualified employees can</p><p>perform the essential functions of the job. Nothing in this position description changes the at-will employment</p><p>relationship existing between the Institution and its employees</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Technology Delivery Risk Manager provides high-touch, rapid-turnaround risk support across priority technology pursuits and engagements. This role partners closely with Pursuit/Bid teams, Delivery Transformation, Portfolio/Offering leaders, Legal, Contract Management, and Quality to identify, assess, negotiate, and mitigate legal, commercial, and operational risks - with the objective of protecting the firm while enabling winning, deliverable deals.</p> <p><strong>Key Responsibilities</strong></p> <p><strong>1) Priority Deal & Pursuit Risk Management (High/Medium)</strong></p> <ul> <li>Own and manage allocated opportunities end-to-end, with a focus on priority deals.</li> <li>Provide high-touch support throughout the pursuit lifecycle, ensuring risks are identified early and addressed pragmatically.</li> <li>Provide specialized support in daily/regular risk consultations with Risk, Bid/Pursuit, and Quality teams to surface and manage risks early in the cycle.</li> <li>Drive prioritization of assigned high/medium priority items and ensure timely progression to decision points.</li> </ul> <p><strong>2) Technology Delivery Risk Advisory (SAP / ServiceNow / Oracle / AI)</strong></p> <ul> <li>Collaborate with Delivery Transformation and business stakeholders to understand proposed solutions and delivery models for enterprise technology programs (e.g., SAP transformations, ServiceNow implementations, Oracle ERP/HCM, AI-enabled components).</li> <li>Identify delivery risks across scope, dependencies, environments, integrations, data, security, testing/QA, cutover, hypercare, and operating model readiness.</li> <li>Advise pursuit and delivery teams on optimizing risk-reward trade-offs while maintaining governance compliance.</li> </ul> <p><strong>3) Contracting, T&Cs, SOWs, and Change Control</strong></p> <ul> <li>Support critical T&C negotiations during the bid phase under the Client Contracting Governance Framework.</li> <li>Perform commercial review of ranked contracts (as applicable), aligned with Central Contracting approvals and governance requirements.</li> <li>Partner with Contract Management and Engagement teams to construct and refine SOWs and manage complex change requests, ensuring clarity on scope, assumptions, acceptance criteria, milestones, and commercials.</li> <li>Ensure appropriate QA checks are embedded (e.g., deliverables, acceptance, warranty, limitation of liability, IP, data protection, subcontracting, and dispute mechanisms).</li> </ul> <p><strong>4) Engagement Governance & Issue Management</strong></p> <ul> <li>Participate in governance for high-risk engagements, including escalations such as change disputes, demand letters, payment notices, and other contractual/commercial events.</li> <li>Coordinate a rapid response approach by assembling/working with Risk Managers, Contract Managers, and Quality champions to mitigate exposure and stabilize delivery.</li> </ul> <p><strong>5) Stakeholder Management & Cross-Functional Leadership</strong></p> <ul> <li>Partner with Portfolio and Offering leaders to review high-priority opportunities and engagements, highlighting risk mitigations and any relevant client history through monthly calls, 1:1s, and structured checkpoints.</li> <li>Act as a bridge across Legal, Delivery, Quality, and Commercial teams to drive aligned decisions and a consistent risk posture.</li> </ul> <p><strong>6) Service Levels & Responsiveness</strong></p> <ul> <li>Meet defined SLAs, including turnaround within hours for high-priority items.</li> <li>Maintain clear documentation of risks, mitigations, approvals, and decisions to support auditability and governance.</li> </ul> <p><strong>Leadership capabilities:</strong></p> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track</li> <li>Actively focuses on developing effective communication and relationship-building skills</li> <li>Understands how their daily work contributes to the priorities of the team and the business.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications</strong></p> <ul> <li>7 10 years of experience in risk management, commercial/contracting, delivery governance, or large-scale technology program delivery (or a combination).</li> <li>Demonstrated experience supporting enterprise technology engagements.</li> <li>Strong working knowledge of AI concepts and delivery considerations (e.g., data, model risk, governance, security, responsible AI implications) sufficient to identify and mitigate delivery/commercial risks.</li> <li>Proven capability in contract/SOW, negotiation support, and change control for complex technology engagements.</li> <li>Experience operating within structured governance frameworks and managing senior stakeholders.</li> <li>Commercial and contractual risk assessment (T&Cs, SOWs, IFAs, change requests)</li> <li>Delivery risk management (scope, dependencies, QA, acceptance, resourcing, timelines)</li> <li>Stakeholder management and influencing across Legal/Delivery/Quality/Commercial</li> <li>Rapid prioritization and execution under tight SLAs</li> <li>Clear written communication and executive-ready risk articulation</li> <li>Experience in consulting/professional services environments with bid/pursuit cycles will be considered as an advantage.</li> <li>Familiarity with quality frameworks and delivery assurance practices is an advantage.</li> <li>Exposure to regulated industries and data/privacy/security requirements in contracts is preferable.</li> </ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Core Responsibilities:</strong></p>
<ul>
<li>Problem Framing & Target Definition:</li>
</ul>
<ul>
<li>Translate commercial goals into modeling problems (e.g., churn, propensity to buy, uplift, LTV, survival/tenure) with clear success metrics and guardrails</li>
<li>Identify relevant data sources to mine for client business needs, and collect large structured and unstructured datasets and variables</li>
</ul>
<ul>
<li>Data Analysis:</li>
</ul>
<ul>
<li>Serve as data strategist to identify and integrate new datasets and execute analytical experiments to help solve problems across various domains and industries</li>
<li>Devise and utilize algorithms and models to mine data, perform data and error analysis to improve models, clean and validate data for uniformity and accuracy</li>
<li>Analyze data for trends and patterns, and interpret data with clear objectives in mind</li>
</ul>
<ul>
<li>Model Development:</li>
</ul>
<ul>
<li>Create reproducible pipelines and a feature registry to calculate model inputs</li>
<li>Develop and evaluate churn, cross/upsell propensity, uplift/treatment effect, LTV, ranking/NBA models and select algorithms fit for data, scale, and explainability</li>
<li>Use clear control/holdouts, quantify precision vs. recall, calibration, and profit curves, simulate outcomes and set practical thresholds and simple policies (eligibility, suppressions, frequency caps)</li>
</ul>
<ul>
<li>Operationalization:</li>
</ul>
<ul>
<li>Implement analytical models in production by collaborating with software developers and machine-learning engineers</li>
<li>Implement scoring and integrate outputs with client MarTech/decisioning for SMS, email, in app, IVR, and agent assist</li>
<li>Set up monitoring (performance, drift, calibration, data quality), alerting, and retrain cadence with rollback criteria</li>
</ul>
<ul>
<li>Governance, Risk & Explainability:</li>
</ul>
<ul>
<li>Produce model cards, document features/exclusions, and run proportionate explainability/fairness checks for regulated contexts and maintain audit ready artifacts</li>
</ul>
<ul>
<li>Enablement & Acceleration:</li>
</ul>
<ul>
<li>Create templates, reusable code, and quick start notebooks, /coach client analysts on model usage and monitoring</li>
<li>Contribute to practice POVs/case studies as needed</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We re seeking an experienced data scientists to deliver insights and act as the hands on modeling lead on client engagements. You will slice and dice data using various methods and create new visions for the future. You ll frame problems, engineer features, build and deploy models, and monitor them in production to support the customer value creation activities. You will ship models that run at scale, withstand audit, and clearly link to incremental business value. While mining, interpreting, and cleaning the data, you will be relied on to ask questions, connect the dots, and uncover hidden opportunities for realizing the data s full potential. The ideal candidate will have mathematical and statistical expertise, extensive programming experience in multiple languages along with natural curiosity and a creative mind.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Guest Services and Front Desk Operations<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence.<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Assists with energy conservation efforts by monitoring compliance during property tours.<br>Supporting Projects and Policies Related to Guest Experience and Safety<br>• Supports implementation of the customer recognition/service program, communicating and ensuring the process.<br>• Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.<br>• Sends copy of MOD report to all departments on a daily basis.<br>• Ensures compliance with all policies, standards and procedures.<br>• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.<br>• Understands and complies with loss prevention policies and procedures.<br>Ensuring and Providing Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.<br>• Serves as a leader in displaying outstanding hospitality skills.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Maintains high visibility in public areas during peak times.<br>• Provides immediate assistance to guests as requested.<br>• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Records guest issues in the guest response tracking system.<br>• Reviews comment cards and guest satisfaction results with employees.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.<br>• Communicates any variations to the established norms to the appropriate department in a timely manner.<br>• Participates as needed in the investigation of employee and guest accidents.<br>• Performs Front Desk duties in high demand times.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Key Roles:</strong></p><ul><li><p>Perform credit stress tests as required by regulatory bodies in order to measure the impact of assumed credit loss on the bank performance and CAR.</p></li><li><p>Analyze the local regulations and Basel guidelines related to Credit risks, and assist in the management of implementation as required by the local regulators.</p></li><li><p>Assist in developing and implementation of Credit risk definitions and policies.</p></li><li><p>Enhance awareness of credit risk management requirements across the Bank through training sessions and documented material.</p></li><li><p>Monitor frequency and seriousness of breaches i.e. warning signals and significant increases in Credit Risk exposure & related parameters on a monthly basis.</p></li><li><p>Perform regular review of the Bank s Credit risk (Corporate & Retail) exposure and recommend actions to mitigate risk.</p></li><li><p>Prepare all Credit (Corporate & Retail) reports to be raised to Country Risk Manager and Senior Management.</p></li><li><p>Assist in testing and implementing Credit Scoring / Credit Rating Models</p></li><li><p>Assist in reviewing the Credit Granting Criteria and Processes for New and Existing Product s programs and Services i.e. <i>retail products</i>.</p></li></ul><p><strong>Job Requirements:</strong></p><p><strong>Education:</strong></p><ul><li><p>Degree in Banking or any related field from a recognized University.</p></li></ul><p><strong>Experience:</strong></p><ul><li><p>7 years experience in credit consumer risk with a leading international Bank.</p></li></ul><p><strong>Competencies:</strong></p><ul><li><p>Fluent in Arabic & English</p></li><li><p>Solid understanding of the banking business</p></li><li><p>Advanced mathematical, analytical, PC skills.</p></li><li><p>Proven ability to interact effectively with senior management.</p></li><li><p>Good communication, presentation and interpersonal skills</p></li><li><p>Solid knowledge of lending practices, tools, & Basel II requirements & of Banking related regulations.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education:</strong></p><ul><li><p>Degree in Banking or any related field from a recognized University.</p></li></ul><p><strong>Experience:</strong></p><ul><li><p>7 years experience in credit consumer risk with a leading international Bank.</p></li></ul><p><strong>Competencies:</strong></p><ul><li><p>Fluent in Arabic & English</p></li><li><p>Solid understanding of the banking business</p></li><li><p>Advanced mathematical, analytical, PC skills.</p></li><li><p>Proven ability to interact effectively with senior management.</p></li><li><p>Good communication, presentation and interpersonal skills</p></li><li><p>Solid knowledge of lending practices, tools, & Basel II requirements & of Banking related regulations.</p></li></ul><p></p></section>
<p><h4>Our MENA Insurance practice</h4>
<p>Our MENA Insurance practice empowers some of the region’s largest insurance companies to solve their most complex business problems and transform their organizations.</p>
<p>You will have the opportunity to work alongside a dynamic, experienced team of individuals within the insurance practice. We want you to learn how to deliver impactful projects and solutions. You will also gain exposure to some of the biggest insurance companies in MENA and find out why our clients value our insights and experience.</p>
<h4>The opportunity</h4>
<p>EY Jordan is seeking an experienced manager to join its risk consulting practice. The successful candidate will lead advisory engagements across the insurance and financial services sectors, focusing on internal audit, insurance regulatory compliance, corporate governance, enterprise risk management (ERM), internal controls, and business continuity management.</p>
<h4>Key responsibilities</h4>
<strong>Client delivery</strong><br>
<li>Lead and manage advisory engagements across internal audit, insurance regulatory compliance, corporate governance, enterprise risk management, internal controls, and business continuity management.</li>
<li>Conduct governance, risk, and compliance reviews and identify opportunities for improvement.</li>
<li>Develop policies, frameworks, methodologies, and procedures aligned with regulatory requirements and industry best practices.</li>
<li>Facilitate workshops, interviews, and stakeholder discussions.</li>
<li>Prepare high-quality reports, presentations, and recommendations for senior management and boards.</li>
<li>Support clients in implementing governance, risk, and compliance enhancements.</li>
<li>Ensure engagement deliverables meet EY quality standards and client expectations.</li>
<br>
<strong>Project management</strong><br>
<li>Manage project plans, budgets, timelines, and resources.</li>
<li>Coordinate engagement teams and monitor progress against milestones.</li>
<li>Review work performed by team members and provide technical guidance.</li>
<li>Manage client communications and engagement governance.</li>
<li>Identify and escalate project risks and issues as appropriate.</li>
<li>Ensure timely delivery of project outcomes.</li>
<br>
<strong>Technical leadership</strong><br>
<li>Provide subject matter expertise in internal audit, insurance regulatory compliance, corporate governance, and enterprise risk management.</li>
<li>Stay current with emerging regulatory requirements and industry developments.</li>
<li>Support the development of methodologies, templates, and knowledge-sharing initiatives within the practice.</li>
<li>Contribute to maintaining EY’s technical excellence and quality standards.</li>
<h4>Skills and experience</h4>
<p>Strong knowledge of internal audit standards (IIA), insurance regulatory frameworks, corporate governance, enterprise risk management (COSO and ISO 31000), internal controls, compliance management, business continuity management, operational risk management, three lines model, and risk appetite frameworks.</p>
<h4>Qualifications</h4>
<li>Bachelor’s degree in accounting, finance, risk management, business administration, economics, actuarial science, or a related field.</li>
<li>Minimum 7–10 years of relevant professional experience.</li>
<li>Minimum 3 years of experience managing teams and client engagements.</li>
<li>Strong report writing, presentation, and stakeholder management skills.</li>
<li>Fluent in English and Arabic.</li>
<h4>Preferred professional certifications</h4>
<li>CIA</li>
<li>CFIRM / CMIRM</li>
<li>CRMA</li>
<li>CISA</li>
<li>CPA / ACCA</li>
<li>CFA</li>
<li>FRM</li>
<li>ISO 31000 certification</li></p><p></p>
<p><h4>Our MENA Insurance practice</h4>
<p>Our MENA Insurance practice empowers some of the region’s largest insurance companies to solve their most complex business problems and transform their organizations.</p>
<p>You will have the opportunity to work alongside a dynamic, experienced team of individuals within the insurance practice. We want you to learn how to deliver impactful projects and solutions. You will also gain exposure to some of the biggest insurance companies in MENA and find out why our clients value our insights and experience.</p>
<h4>The opportunity</h4>
<p>EY Jordan is seeking an experienced manager to join its risk consulting practice. The successful candidate will lead advisory engagements across the insurance and financial services sectors, focusing on internal audit, insurance regulatory compliance, corporate governance, enterprise risk management (ERM), internal controls, and business continuity management.</p>
<h4>Key responsibilities</h4>
<strong>Client delivery</strong><br>
<li>Lead and manage advisory engagements across internal audit, insurance regulatory compliance, corporate governance, enterprise risk management, internal controls, and business continuity management.</li>
<li>Conduct governance, risk, and compliance reviews and identify opportunities for improvement.</li>
<li>Develop policies, frameworks, methodologies, and procedures aligned with regulatory requirements and industry best practices.</li>
<li>Facilitate workshops, interviews, and stakeholder discussions.</li>
<li>Prepare high-quality reports, presentations, and recommendations for senior management and boards.</li>
<li>Support clients in implementing governance, risk, and compliance enhancements.</li>
<li>Ensure engagement deliverables meet EY quality standards and client expectations.</li>
<br>
<strong>Project management</strong><br>
<li>Manage project plans, budgets, timelines, and resources.</li>
<li>Coordinate engagement teams and monitor progress against milestones.</li>
<li>Review work performed by team members and provide technical guidance.</li>
<li>Manage client communications and engagement governance.</li>
<li>Identify and escalate project risks and issues as appropriate.</li>
<li>Ensure timely delivery of project outcomes.</li>
<br>
<strong>Technical leadership</strong><br>
<li>Provide subject matter expertise in internal audit, insurance regulatory compliance, corporate governance, and enterprise risk management.</li>
<li>Stay current with emerging regulatory requirements and industry developments.</li>
<li>Support the development of methodologies, templates, and knowledge-sharing initiatives within the practice.</li>
<li>Contribute to maintaining EY’s technical excellence and quality standards.</li>
<h4>Skills and experience</h4>
<p>Strong knowledge of internal audit standards (IIA), insurance regulatory frameworks, corporate governance, enterprise risk management (COSO and ISO 31000), internal controls, compliance management, business continuity management, operational risk management, three lines model, and risk appetite frameworks.</p>
<h4>Qualifications</h4>
<li>Bachelor’s degree in accounting, finance, risk management, business administration, economics, actuarial science, or a related field.</li>
<li>Minimum 7–10 years of relevant professional experience.</li>
<li>Minimum 3 years of experience managing teams and client engagements.</li>
<li>Strong report writing, presentation, and stakeholder management skills.</li>
<li>Fluent in English and Arabic.</li>
<h4>Preferred professional certifications</h4>
<li>CIA</li>
<li>CFIRM / CMIRM</li>
<li>CRMA</li>
<li>CISA</li>
<li>CPA / ACCA</li>
<li>CFA</li>
<li>FRM</li>
<li>ISO 31000 certification</li></p><p></p>
<p><strong>Job Title:</strong>Manager: Resource Mobilisation and Partnerships <strong>Job Family:</strong>Resource Moblisation Department Business Development <strong>Unit/Team:</strong>CD Unit <strong>Grade and Salary:</strong>E: Manager <strong>Contract Type:</strong>Fixed Term :1 Year, renewable <strong>Location:</strong>Amman (Jordanian Nationality) <strong>Budget Holder:</strong>No Reports to: ***(incl matrix reporting)***Director ActionAid Arab Regional Office <strong>Direct Reports :</strong>None currently Functional and Technical Reporting: Regional Partnerships Development Advisor (Asia) This role require travel Yes within Arab Region and occasional global travel. Role Overview: This is a middle management role responsible for providing strategic leadership across resource mobilisation, donor engagement and partnership development across Syria, Jordan, Lebanon and Tunisia. The position will strengthen ActionAid Arab Regional Office's (AARO) ability to articulate contemporary development and humanitarian priorities, as outlined in the ActionAid Arab Regional Strategy and emerging regional trends, to a wide range of external stakeholders. The postholder will lead efforts to mobilise resources from a diverse portfolio of donors, including institutional donors, trusts and foundations, and high-net-worth individuals (HNWIs). Working closely with the Regional Director, Country Directors and relevant colleagues across the region, the role will develop and implement strategic donor engagement and resource mobilisation plans that leverage ActionAid's expertise in advancing women's rights, youth leadership, humanitarian response, conflict transformation and resilience. The role will work collaboratively with ActionAid International's Business Development and Partnerships as well as funding affiliate teams to identify, develop and pursue new funding opportunities, innovative fundraising approaches and strategic partnerships. As a senior representative of AARO, the postholder will engage with donors, partners and strategic investment initiatives, contributing to the federation's ambitions to diversify income, strengthen financial sustainability, and promote learning and good practice across ActionAid and the wider sector. Areas of Responsibilities Key Activities Resource Mobilisation Strategy Development and Leadership • Lead the development, implementation and periodic review of AARO's Resource Mobilisation Strategy, ensuring alignment with the ActionAid Arab Regional Strategy, ActionAid International Strategy, and regional priorities. • Provide strategic advice to the Director of ActionAid Arab Region and Senior Management Team on resource mobilisation, partnership development and emerging funding opportunities to strengthen the long-term financial sustainability of AARO. • Analyse regional and global donor trends, geopolitical developments, humanitarian and development priorities, and funding landscapes to inform strategic decision-making and organisational positioning. • Ensure resource mobilisation priorities are integrated into regional planning processes and aligned with programme priorities and organisational objectives. • Lead the development and regular review of strategic fundraising targets, performance indicators and resource mobilisation priorities, providing analysis and recommendations to senior management. • Promote a culture of strategic fundraising across AARO by strengthening organisational understanding of donor priorities, funding trends and resource mobilisation opportunities. Business Development and Opportunity Management • Lead the development and implementation of a systematic business development process to identify, assess and prioritise funding opportunities aligned with AARO's strategic priorities. • Establish and maintain a comprehensive business development pipeline, including a regularly updated database of existing and prospective funding opportunities across institutional donors, trusts and foundations, private philanthropy and other relevant funding sources. • Develop and maintain a comprehensive database of existing and prospective donor relationships, strategic partners, consortium members and other relevant external stakeholders to support proactive business development and partnership building. • Lead ongoing donor intelligence by monitoring donor strategies, funding priorities, eligibility criteria, regional trends and emerging opportunities to inform business development and organisational positioning. • Develop, implement and maintain an effective donor engagement tracking system to record donor interactions, relationship management activities, partnership opportunities and follow-up actions across the region. Donor Engagement, Cultivation and Strategic Partnerships • Develop, strengthen and maintain strategic relationships with institutional donors, trusts and foundations, funding affiliates, consortium partners and other key stakeholders to advance AARO's resource mobilisation objectives. • Represent AARO in donor, partner and consortium meetings, proactively positioning the organisation and identifying opportunities for strategic collaboration. • Develop and implement donor engagement plans that strengthen relationships, increase visibility and position AARO for future funding opportunities. • Lead, or support as delegated, the cultivation and strategic engagement of Gulf-based donors and philanthropic partners, identifying opportunities to strengthen relationships, expand partnerships and grow sustainable funding from the region. • Maintain regular and proactive communication with donors, funding affiliates, consortium partners and the Regional Partnerships Development Advisor by sharing funding intelligence, programme updates, success stories and strategic information that supports donor engagement and organisational positioning. • Identify, cultivate and coordinate strategic partnerships and consortium opportunities that strengthen AARO's competitiveness and expand its funding portfolio. Bid Development and Quality Assurance • Lead and coordinate the development of high-quality, competitive concept notes, proposals and expressions of interest, ensuring alignment with ActionAid's strategic priorities and donor requirements. • Coordinate proposal development processes across technical, programme, finance and support teams, ensuring timely contributions, clear accountability and adherence to submission deadlines. • Facilitate project design and proposal development workshops to support the development of evidence-based, high-quality programme designs, logical frameworks and budgets. </p><p><strong>Desired Candidate Profile</strong></p><p><strong>Education and Qualifications</strong><br>Graduate Degree Essential</p><p><strong>Experience</strong><br>• Minimum of 5 years' progressively responsible experience in programme Design, resource mobilisation, business development or fundraising within the international development and/or humanitarian sector of which at least 1-2 years should be in a functional / Technical Fund Raising / Donor Engagement role.<br>• Demonstrated experience in developing successful funding proposals and concept notes for institutional donors, trusts and foundations, multilateral agencies and other strategic funding partners.<br>• Proven experience in identifying, cultivating and managing donor relationships, partnerships and business development opportunities.<br>• Experience in coordinating multi-disciplinary proposal development processes and working collaboratively across programme, finance and support functions.<br>• Experience in developing and implementing resource mobilisation strategies, donor engagement plans or business development initiatives.<br>• Experience working with donor compliance requirements, grant management processes and contract management systems is desirable.</p><p><strong>Essential Knowledge</strong><br>• Sound knowledge of the regional and global funding landscape, including trends, opportunities and challenges affecting resource mobilisation within the development and humanitarian sectors. Knowledge and working experience with Gulf donors a plus.<br>• Strong understanding of the donor landscape, including institutional donors, funding affiliates, trusts and foundations, private philanthropy, consortium partners and other key stakeholders relevant to the Arab region.<br>• Significant knowledge of contemporary development, humanitarian and geopolitical issues affecting the Arab region and their implications for programming and resource mobilisation.<br>• Strong understanding of donor compliance requirements, grant management principles and risk management frameworks applicable to high-risk operating environments, including Financial Action Task Force (FATF) standards.<br>• Knowledge of due diligence requirements, partner risk assessments and compliance obligations associated with managing grants in high-risk and fragile contexts.</p><p><strong>Essential skills</strong><br>• Excellent written and verbal communication skills, with the ability to communicate complex ideas clearly and persuasively to diverse audiences.<br>• Strong presentation, facilitation and influencing skills, with the ability to represent the organisation effectively to donors, partners and senior stakeholders.<br>• Excellent proposal writing, editing and report writing skills, with the ability to produce high-quality donor-facing communications and fundraising materials.<br>• Strong interpersonal and relationship management skills, with the ability to build effective working relationships and collaborate across all levels of the organisation and with external partners.<br>• Strong planning, organisational and coordination skills, with the ability to manage multiple priorities and deliver high-quality outputs under tight deadlines.</p><p><strong>Language requirements</strong><br>• Strong Communication Skills in English and Arabic</p><p>Typical People Management Responsibility Approximate number of people managed in total NA Matrix Manager (projects/dotted line) No Team Leader No Grandfather- manager of Team Leaders/Managers No What is the global remit? Operates in: Own country • Any country within ActionAid s Arab regional Office remit. • Only Nationals with Right to work in the country of Operation will be shortlisted Geographic Region Yes Multiple Geographic Regions No Remit covers all ActionAid countries Yes (Only in Countries Under ActionAid Arab Regional Office remit) Financial (limits/mandates) within the Budget in concurrence with the Line Manager. Direct departmental budget: No Organisation-wide expenditure No This Job Description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational needs. It is part of every staff member's responsibility to contribute to ActionAid International culture and comply with organisation s values and code of conduct. Staff are also committed to: • Leading Innovation and Change Establish a culture of excellence in respective team that values experimentation and continuous improvement • Feminist Leadership : Championing feminist leadership principles and values including commitment to diversity and inclusion (race, gender, power) • AAI Values Practice: Ensure personal and team culture that demonstrates all of AAI values including: Mutual Respect, Equity and Justice, Integrity, Solidarity with People Living in Poverty and Exclusion, Courage of Conviction, Independence and Humility • Promoting a healthy and safe working environment: ActionAid is committed to promoting SHEA and Safeguarding policies and values and has a zero-tolerance policy for any form of sexual exploitation and abuse to create a safe working environment for the staff.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a talented Associate Director, API R&D to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><p>If you want to be part of a team that cares about impact, this is the place for you.</p><p>Job Purpose</p><p>To lead the strategic direction, governance, and execution of research and development activities across the function, ensuring the successful design, development, scale-up, regulatory readiness, and commercialization of pharmaceutical products in alignment with business objectives, quality standards, and global regulatory expectations.</p><p>Key Responsibilities:</p><p>Strategy & Leadership</p><p>Define and drive the overall R&D vision, strategy, and innovation roadmap aligned with organizational growth priorities and portfolio needs.</p><p>Ensure vertical alignment with corporate strategy and horizontal integration with Quality, Regulatory Affairs, Manufacturing, Supply Chain, and Commercial functions.</p><p>Lead portfolio prioritization, technology selection, and resource allocation to maximize development success and return on investment.</p><p>Governance, Policies & Compliance</p><p>Establish, approve, and continuously enhance R&D policies, processes, and operating models to ensure compliance with global regulatory and quality standards.</p><p>Ensure adherence to all relevant legislative, safety, environmental, and quality requirements across R&D operations.</p><p>Scientific & Technical Oversight</p><p>Provide executive scientific leadership across synthesis, formulation, analytical development, validation, technology transfer, and scale up activities for standard and complex pharmaceutical products.</p><p>Oversee experimental design, data interpretation, stability strategies, and technical risk mitigation to ensure robust, commercially viable products.</p><p>Guide regulatory enabling development activities and ensure readiness for submissions and inspections in relevant markets.</p><p>Maintain awareness of emerging technologies, intellectual property landscapes, and industry trends to sustain competitive advantage and innovation.</p><p>Project & Portfolio Management</p><p>Govern end to end development programs from concept through commercialization, ensuring delivery within agreed timelines, scope, quality, and budget.</p><p>Lead cross functional decision making, issue resolution, and risk management for complex development projects.</p><p>Oversee external partnerships, CRO/CDMO collaborations, and technical alliances to ensure quality, efficiency, and knowledge transfer.</p><p>Financial Stewardship</p><p>Direct the preparation, optimization, and control of the R&D budget, ensuring effective utilization of resources and identification of cost efficiency opportunities.</p><p>Monitor financial performance and implement corrective actions to maintain alignment with strategic and operational objectives.</p><p>People & Culture</p><p>Build, lead, and develop high performing multidisciplinary R&D teams through clear objectives, capability development, succession planning, and performance management.</p><p>Foster a culture of scientific excellence, innovation, collaboration, accountability, and continuous improvement.</p><p>Continuous Improvement & Innovation</p><p>Champion operational excellence, digital enablement, and process optimization across R&D to enhance productivity, quality, and speed to market.</p><p>Promote knowledge sharing, research visibility, and adoption of international best practices.</p><p>Reporting & Stakeholder Management</p><p>Provide executive level reporting on R&D performance, portfolio progress, risks, and strategic opportunities.</p><p>Represent R&D in senior governance forums and with external stakeholders, partners, and regulatory bodies as required.</p><p>Safety, Quality & Environment</p><p>Ensure a safe, compliant, and environmentally responsible R&D workplace aligned with corporate standards and regulatory expectations.</p><p>Related Assignments</p><p>Perform additional leadership or strategic duties as required by the organization.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><p>Minimum Qualifications</p><p>PhD degree in Pharmacy, Chemistry, Pharmaceutical Sciences, Chemical Engineering, or a related scientific discipline.</p><p>Minimum Experience</p><p>Significant progressive experience in pharmaceutical Research & Development, including senior leadership responsibility across multidisciplinary teams and complex product development portfolios.</p><p>Core Competencies</p><p>Strategic leadership and innovation management</p><p>Deep scientific and technical expertise in pharmaceutical development</p><p>Regulatory and quality compliance knowledge</p><p>Portfolio and project governance</p><p>Financial and operational management</p><p>Stakeholder engagement and executive communication</p><p>Talent development and organizational leadership</p><p>Continuous improvement and change leadership</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Assists the Director of Loss Prevention in managing the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Managing Security/Loss Prevention Operations</strong> </p>
<p> Assists in the development and implementation of emergency procedures.</p>
<p> Collaborates with the Director of Loss Prevention on ways to continually improve departmental performance.</p>
<p> Comply with policies on proper investigative procedures for loss of property assets.</p>
<p> Maintain proper documentation of property patrols.</p>
<p> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</p>
<p> Implements action plans to monitor and control risk.</p>
<p> Reports any procedure violations to the Director of Loss Prevention and appropriate management.</p>
<p> Strives to improve service performance.</p>
<p> Supervises security staff to effectively monitor and protect property assets.</p>
<p> Performs duties of the Director of Loss Prevention in his/her absence.</p>
<p> </p>
<p> <strong>Leading Security/Loss Prevention Teams</strong> </p>
<p> Assists Director of Loss Prevention in establishing guidelines and training so employees understand expectations and parameters.</p>
<p> Celebrates successes and publicly recognizes the contributions of team members.</p>
<p> Communicates critical information to Loss Prevention officers based on knowledge gained at pre- and post-convention meetings.</p>
<p> Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Helps employees and guests obtain necessary medical attention on a timely basis.</p>
<p> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</p>
<p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p>
<p> Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.</p>
<p> Serves as a role model to demonstrate appropriate behaviors.</p>
<p> Utilizes an "open door" policy.</p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p>
<p> Meet quality standards and customer expectations on a daily basis.</p>
<p> Handles guest problems and complaints effectively.</p>
<p> Interacts with guests to obtain feedback on product quality and service levels.</p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Sets a positive example for guest relations.</p>
<p> </p>
<p> <strong>Conducting Human Resources Activities</strong> </p>
<p> Assists in maintaining required OSHA programs and statistical data.</p>
<p> Assists in the management of claims by ensuring proper procedures are followed and documented.</p>
<p> Brings issues to the attention of the department manager and Human Resources as necessary.</p>
<p> Report all employee accidents and guest liability incidents to Claims Reporting Service in a timely manner.</p>
<p> Administer property policies fairly and consistently.</p>
<p> Certify security staff in first aid and CPR.</p>
<p> Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.</p>
<p> Trains security staff to effectively monitor and protect property assets.</p>
<p> Trains staff on proper patrol procedures.</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description:</p><p>Director of Student Support</p><p>Services</p><p>Position Description:</p><p>The Director of Student Support Services will lead and continue to improve the</p><p>implementation of a comprehensive multi-tiered system of support for a wide range of</p><p>learners. This includes supervising all learning support personnel, participating in the</p><p>admissions process, interpreting psych-ed testing and monitoring the overall capacity</p><p>of the program by grade level.</p><p>This full time position requires up to an additional 15 days before and/or after the</p><p>academic year as determined by the Superintendent as well as engagement with email</p><p>correspondence and admissions processing during periods of vacation.</p><p>Position Responsibilities:</p><p>Leadership</p><p>1. Provide leadership for the development, monitoring, and refinement of</p><p>protocols, procedures, processes, and practices for the implementation of</p><p>systems of support to meet the needs of the ACS student body.</p><p>2. Promote innovation in the delivery of core instructional practices that are</p><p>differentiated, accommodated, and responsive to student needs including:</p><p>a. universal design for learning,</p><p>b. multi-tiered systems of support,</p><p>c. development of English for Academic Purposes,</p><p>d. delivery of differentiated instruction,</p><p>e. implementation of accommodations and extensions,</p><p>f. enhancement of Tier 1 and Tier 2 core instruction and interventions,</p><p>4</p><p>g. refinement of Tier 3 instruction and interventions and,</p><p>h. supporting dyslexic profiles,</p><p>3. Supervise all Learning Support Personnel, including Instructional Aides, by:</p><p>a. clarifying expectations,</p><p>b. supporting annual goal-setting,</p><p>c. engaging in regular supervision,</p><p>d. mentoring individuals as required and,</p><p>e. leading departmental meetings and professional learning.</p><p>4. Use data to monitor and refine EAL and LSS services.</p><p>5. Assess and support the development of systems for screening and referral</p><p>processes, and transitions between sections, and monitoring and reporting on</p><p>student progress.</p><p>6. Manage Tier 3 support services to enhance and maintain best practices and</p><p>consistency across sections while supporting other leaders to enhance and</p><p>maintain best practices and consistency across sections for Tier 1 and Tier 2</p><p>services.</p><p>7. Coordinate with the Office of Learning and Sectional Principals to ensure</p><p>up-to-date instructional materials and resources are available to support a range</p><p>of learners.</p><p>8. Collaborate with the Educational Leadership Team (ELG) to monitor and refine</p><p>support services.</p><p>9. Work closely with the Principals and Admissions Office to process applications</p><p>of students with special needs and to monitor the overall capacity for LSS</p><p>admissions by grade level.</p><p>10. Work closely with the Office of Learning to define professional learning needs of</p><p>the Student Services Department.</p><p>11. Participate, as appropriate, in teacher recruitment, hiring, placement, and</p><p>intervention.</p><p>12. Maintain relationships with outside professionals and community agencies in</p><p>order to support access to services not currently provided at ACS.</p><p>Community Relations</p><p>1. Develop and establish positive relationships with staff and maintain constructive</p><p>interactions with teams.</p><p>2. Communicate with faculty, parents, and other constituents about the</p><p>educational, social, and emotional benefits of programs that support a wide</p><p>range of learners.</p><p>5</p><p>Desired Qualifications</p><p>Director of Student Support</p><p>Services</p><p>Education/Experience</p><p>● A Master's degree in education, ideally special education or school psychology,</p><p>or related fields from an accredited institution.</p><p>● A minimum of 5 years of educational experience, preferably at a variety of levels.</p><p>● A multidisciplinary background and ability to work with a range and variety of</p><p>people including administrators, staff, students, and parents.</p><p>● Experience with budget preparation and management.</p><p>Abilities/Skills/Knowledge:</p><p>● Ability to read, analyze and interpret psychometric data and reports to</p><p>determine needs and ACS’s capacity to meet them.</p><p>● Ability to read, analyze, and interpret academic standards and assessment data.</p><p>● Ability to define problems, collect data, establish facts, and draw valid</p><p>conclusions.</p><p>● Ability to build and maintain positive relationships with fellow colleagues and</p><p>community members.</p><p>● Ability to communicate with precision and concision in written and spoken</p><p>English.</p><p>● Ability to inspire others through a positive work ethic.</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Our MENA Insurance practice empowers some of the region s largest Insurance companies to solve their most complex business problems and transform their organizations.</p>
<p> </p>
<p>You will have the opportunity to work alongside a dynamic, experienced team of individuals within the Insurance practice. We want you to learn how to deliver impactful projects and solutions. You will also gain exposure to some of the biggest Insurance companies in MENA and find out why our clients value our insights and experience.</p>
<p> </p>
The Opportunity <br><p> </p>
<p>EY Jordan is seeking an experienced Manager to join its Risk Consulting practice. The successful candidate will lead advisory engagements across the insurance and financial services sectors, focusing on Internal Audit, Insurance Regulatory Compliance, Corporate Governance, Enterprise Risk Management (ERM), Internal Controls, and Business Continuity Management.</p>
Key Responsibilities <br><p> </p>
Client Delivery <br><p> </p>
<ul>
<li>Lead and manage advisory engagements across Internal Audit, Insurance Regulatory Compliance, Corporate Governance, Enterprise Risk Management, Internal Controls, and Business Continuity Management.</li>
<li>Conduct governance, risk, and compliance reviews and identify opportunities for improvement.</li>
<li>Develop policies, frameworks, methodologies, and procedures aligned with regulatory requirements and industry best practices.</li>
<li>Facilitate workshops, interviews, and stakeholder discussions.</li>
<li>Prepare high-quality reports, presentations, and recommendations for senior management and Boards.</li>
<li>Support clients in implementing governance, risk, and compliance enhancements.</li>
<li>Ensure engagement deliverables meet EY quality standards and client expectations.</li>
</ul>
Project Management <br><p> </p>
<ul>
<li>Manage project plans, budgets, timelines, and resources.</li>
<li>Coordinate engagement teams and monitor progress against milestones.</li>
<li>Review work performed by team members and provide technical guidance.</li>
<li>Manage client communications and engagement governance.</li>
<li>Identify and escalate project risks and issues as appropriate.</li>
<li>Ensure timely delivery of project outcomes.</li>
</ul>
Technical Leadership <br><p> </p>
<ul>
<li>Provide subject matter expertise in Internal Audit, Insurance Regulatory Compliance, Corporate Governance, and Enterprise Risk Management.</li>
<li>Stay current with emerging regulatory requirements and industry developments.</li>
<li>Support the development of methodologies, templates, and knowledge-sharing initiatives within the practice.</li>
<li>Contribute to maintaining EY s technical excellence and quality standards.</li>
</ul>
Skills and Experience <br><p> </p>
<p>Strong knowledge of Internal Audit Standards (IIA), Insurance Regulatory Frameworks, Corporate Governance, Enterprise Risk Management (COSO and ISO 31000), Internal Controls, Compliance Management, Business Continuity Management, Operational Risk Management, Three Lines Model, and Risk Appetite Frameworks.</p>
Qualifications <br><p> </p>
<ul>
<li>Bachelor s degree in Accounting, Finance, Risk Management, Business Administration, Economics, Actuarial Science, or a related field.</li>
<li>Minimum 7 10 years of relevant professional experience.</li>
<li>Minimum 3 years of experience managing teams and client engagements.</li>
<li>Strong report writing, presentation, and stakeholder management skills.</li>
<li>Fluent in English and Arabic.</li>
</ul>
Preferred Professional Certifications <br><p> </p>
<ul>
<li>CIA</li>
<li>CFIRM / CMIRM</li>
<li>CRMA</li>
<li>CISA</li>
<li>CPA / ACCA</li>
<li>CFA</li>
<li>FRM</li>
<li>ISO 31000 Certification</li>
</ul></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Create recreational activity agendas and advertisements using publishing software. Conduct inventory of supplies, materials, and equipment and inform manager of low supply items. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational equipment and supplies.<br>Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs; assist individuals with disabilities. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Process orders or transactions from customers and collect payment as necessary. Ensure adherence to quality expectations and standards; identify, recommend, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation and Fitness Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Description</h4>
<p><strong>Who are we?</strong><br>
We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! Making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also, Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.</p>
<h4>The job in a nutshell</h4>
<p>We're looking for the most innovative and passionate people to work for an award-winning, mobile ordering software company like no other. Senior Product Manager (f/m/d) to join our Quick Service Restaurants team and help our enterprise clients deliver a great mobile ordering experience for both end-customers as well as for their restaurant staff. You will be responsible for products that help restaurant customers browse digital menus, place orders, and pay for orders.</p>
<h4>What will you do?</h4>
<p>You own the Quick Service Restaurant product portfolio end-to-end, define the product strategy, roadmap, and backlog for it, and drive meaningful impact for customers and the business.</p>
<ul>
<li>Identify, conceptualize, and develop new features and products that deliver clear business impact. Do it in a customer-oriented way, with the right balance of quality and speed in mind, and prioritize what’s best for the company based on specific goals and impact.</li>
<li>Be a leader in championing your product across all stakeholders, internal and external, including regional country teams, marketing, etc.</li>
<li>Develop, lead, and implement projects such as company-wide go-to-market rollouts. Ensure timely delivery of projects in collaboration with other departments and functions.</li>
<li>Communicate effectively with key stakeholders, uncovering problem spaces on the ground and informing new product features that solve for local users and local businesses.</li>
<li>Work collaboratively with business stakeholders, assisting and troubleshooting to ensure that products are competitive and marketable.</li>
<li>Collaborate with the engineers and designers, and other colleagues sharing knowledge on product developments and issues, to discuss and implement effective solutions for the team.</li>
<li>Gather and use quantitative and qualitative data, creating hypotheses and making informed product decisions, testing assumptions early to reduce risk up-front. Conduct and facilitate market and competitor research with adjacent functions (e.g., design, ops, etc.).</li>
</ul>
<h4>Who will excel</h4>
<ul>
<li>Minimum of 5 years of prior experience working in a PM role (bonus if within the F&B, hospitality, or last-mile delivery tech industries).</li>
<li>Previous experience in conceptualizing B2C and/or B2B product solutions, engaging with business stakeholders.</li>
<li>Experience operating in multi-market / multi-region environments.</li>
<li>Ability to get hands-on in a complex operational environment, to manage and close the loop on multiple concurrent tasks.</li>
</ul>
<h4>What we offer you?</h4>
<ul>
<li>We believe you will love working at Foodics!</li>
<li>We have an inclusive and diverse culture that encourages innovation and flexibility in-office.</li>
<li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li>
<li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li>
<li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li>
<li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li>
</ul></p><p></p>