Office boy Jobs in Jordan
1463 Jobs Found
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<p ><b><span >Job description</span></b></p>
<p ><span >We're Hiring Agricultural Engineer (Administrative & Registration Role)</span></p>
<p ><span >We looking to hire a Female Agricultural Engineer 3-5 Years of experience to join our team and support registration, administrative, and office operations.</span></p>
<p ><b><span >Key Responsibilities:</span></b></p>
<ul>
<li><span >Managing registrations and related records</span></li>
<li><span >Handling administrative and office tasks</span></li>
<li><span >Following up on official documents and paperwork</span></li>
<li><span >Organizing files and maintaining accurate records</span></li>
<li><span >Communicating with clients to facilitate workflon</span></li>
</ul>
<p ><b><span >Requirements:</span></b></p>
<ul>
<li><span >Bachelor's degree in Agricultural Engineering</span></li>
<li><span >Strong organizational and administrative skills</span></li>
<li><span >Proficiency in Microsoft Office (Word, Excel, Outlook)</span></li>
<li><span >High attention to detail and follow-up skills</span></li>
<li><span >Excellent communication skills in English.</span></li>
</ul>
<p align="center" ><b><span >Contacted:</span></b></p>
<p align="center" ><b><span ><a href="mailto:chemical.chemical@outlook.com"><span >chemical.chemical@outlook.com</span></a></span></b><b><span ></span></b></p>
<p><strong>Position: Information Manager</strong></p>
<p><strong>Country Office: Afghanistan - Remotely </strong></p>
<p><strong>Work Location: </strong><strong> Amman, Jordan</strong></p>
<p><strong>Closing Date:</strong> <strong>20 August</strong></p>
<p><strong>Expected Start Date: 1 October 2026</strong></p>
<p> </p>
<h1>About INSO</h1>
<p>Founded in 2011, the International NGO Safety Organization (INSO) is an international NGO that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations, and training. INSO provides daily support to more than 1,500 NGOs operating in 24 of the world’s most insecure countries. INSO is registered in the Netherlands, with its headquarters located in The Hague, a city renowned for its international focus on peace and justice.</p>
<p>Job Summary</p>
<p>INSO is seeking an experienced Information Manager to lead the Afghanistan team’s Information Management function. The role ensures the effective management and use of security and operational data that supports humanitarian organisations operating in complex environments.</p>
<p>The Information Manager oversees key systems such as the Conflict & Humanitarian Data Centre (CHDC) and the INSO Partner Portal, while transforming data into clear visual products—charts, maps, and dashboards—used in reports and analysis.</p>
<p>Working closely with programme teams, partners, and HQ, the Information Manager helps strengthen data systems and workflows that enable humanitarian actors to operate more safely and effectively.</p>
<p>Main responsibilities</p>
<p><strong>Manage the Conflict & Humanitarian Data Centre (CHDC)</strong></p>
<ul>
<li>Act as the country focal point for the Conflict & Humanitarian Data Centre (CHDC).</li>
<li>Ensure incidents are correctly categorised, verified, and maintained in line with INSO methodology.</li>
<li>Monitor and improve the quality and integrity of security incident data.</li>
<li>Train and support INSO staff and Partners on CHDC and its methodology.</li>
</ul>
<p><strong>Develop Data Visualisations and Analytical Products</strong></p>
<ul>
<li>Transform data into clear and impactful charts, maps, dashboards, and visual products.</li>
<li>Support programme teams in using data and visualisations to strengthen reporting and analysis.</li>
<li>Improve tools, workflows, and processes used to produce visual outputs.</li>
</ul>
<p><strong>Manage the INSO Portal and other Platforms</strong></p>
<ul>
<li>Manage the INSO Partner Portal and related platforms.</li>
<li>Support partners in accessing and using the Portal and INSO App.</li>
<li>Monitor partner registration and ensure the accuracy of partner data.</li>
</ul>
<p><strong>Lead the Information Management Team</strong></p>
<ul>
<li>Lead and support the Information Management team, ensuring high standards in data management and analysis.</li>
<li>Recruit, mentor, and develop team members while fostering a collaborative and supportive work environment.</li>
<li>Organise team priorities and delegate tasks to ensure the timely delivery of information products and services.</li>
</ul>
<p><strong>Coordination and Global Collaboration</strong></p>
<ul>
<li>Coordinate information management activities across the Country Office.</li>
<li>Work closely with programme teams to identify data needs and improve information workflows.</li>
<li>Work with programme teams to improve information workflows and data use.</li>
<li>Contribute to INSO’s global information management initiatives and systems.</li>
</ul>
<p><strong>Provide IT Support (when applicable)</strong></p>
<ul>
<li>Provide basic IT troubleshooting and user support to staff.</li>
<li>Maintain shared information platforms such as SharePoint.</li>
<li>Coordinate with HQ IT on technical issues and system updates.</li>
</ul>
<h1>Requirements</h1>
<p><strong>Essential</strong></p>
<ul>
<li>Fluency in English and the working language of the CO, both written and verbal.</li>
<li>Minimum 5 years of experience in data management, data visualisation, or information management.</li>
<li>Minimum 2 years of experience managing a team.</li>
<li>Experience with Power BI and DAX, or similar BI software (such as Tableau).</li>
<li>Proficiency in database management using SQL.</li>
<li>Working knowledge of scripting languages such as Python or R.</li>
<li>Basic knowledge in GIS software and systems (e.g. using QGIS or ArcGIS).</li>
<li>Demonstrated ability to communicate technical information clearly to non-technical audiences.</li>
</ul>
<p><strong>Nice to have</strong></p>
<ul>
<li>Master’s degree or equivalent in Information Systems, Computer Science, Data Management, GIS, or relevant field.</li>
<li>Experience working with humanitarian organisations, particularly NGOs operating in complex contexts.</li>
<li>Proficiency or familiarity with Persian and/or Pashto</li>
<li>Knowledge of the regional context or previous professional experience in the region.</li>
<li>Experience delivering training or capacity building related to data or information management tools.</li>
</ul>
<p><strong>Core Competencies</strong></p>
<ul>
<li>Attention to details – Ensures accuracy and quality by carefully reviewing data, reports, and processes.</li>
<li>Analytical Thinking – Interprets complex data with accuracy to support decision-making.</li>
<li>Leadership – Guides and develops team members through mentoring, clear direction, and effective delegation.</li>
<li>Collaboration – Fosters teamwork and shared goals across diverse groups.</li>
<li>Diplomacy – Builds trust and inclusion through empathy and listening.</li>
<li>Communication – Conveys information clearly and adapts to the audience.</li>
<li>Proactivity – Anticipates issues and suggests practical, forward-thinking solutions.</li>
</ul>
<h1>INSO’s Safeguarding Policy</h1>
<p>INSO is fully committed to the safe recruitment, selection and vetting of all potential new staff, trustees and volunteers, and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.</p>
<p>Terms & Conditions</p>
<p>12-month renewable contract, <strong>USD 4200</strong> per month salary, 1.75 days annual leave per month, medical coverage.</p>
<p>How to apply</p>
<p>Please submit completed applications to <strong><u>jobs@afg.ngosafety.org</u></strong> and reference <strong>‘IM - AFG’</strong> in the subject line. Applications should be in English and include:</p>
<ul>
<li>An updated CV</li>
<li>A one-page cover letter detailing why you are interested in working for INSO and how your qualifications align specifically with the competencies required for the role.</li>
</ul>
<p> </p>
<p><strong>Position: Information Manager</strong></p>
<p><strong>Country Office: Afghanistan - Remotely </strong></p>
<p><strong>Work Location: </strong><strong> Amman, Jordan</strong></p>
<p><strong>Closing Date:</strong> <strong>20 August</strong></p>
<p><strong>Expected Start Date: 1 October 2026</strong></p>
<p> </p>
<h1>About INSO</h1>
<p>Founded in 2011, the International NGO Safety Organization (INSO) is an international NGO that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations, and training. INSO provides daily support to more than 1,500 NGOs operating in 24 of the world’s most insecure countries. INSO is registered in the Netherlands, with its headquarters located in The Hague, a city renowned for its international focus on peace and justice.</p>
<p>Job Summary</p>
<p>INSO is seeking an experienced Information Manager to lead the Afghanistan team’s Information Management function. The role ensures the effective management and use of security and operational data that supports humanitarian organisations operating in complex environments.</p>
<p>The Information Manager oversees key systems such as the Conflict & Humanitarian Data Centre (CHDC) and the INSO Partner Portal, while transforming data into clear visual products—charts, maps, and dashboards—used in reports and analysis.</p>
<p>Working closely with programme teams, partners, and HQ, the Information Manager helps strengthen data systems and workflows that enable humanitarian actors to operate more safely and effectively.</p>
<p>Main responsibilities</p>
<p><strong>Manage the Conflict & Humanitarian Data Centre (CHDC)</strong></p>
<ul>
<li>Act as the country focal point for the Conflict & Humanitarian Data Centre (CHDC).</li>
<li>Ensure incidents are correctly categorised, verified, and maintained in line with INSO methodology.</li>
<li>Monitor and improve the quality and integrity of security incident data.</li>
<li>Train and support INSO staff and Partners on CHDC and its methodology.</li>
</ul>
<p><strong>Develop Data Visualisations and Analytical Products</strong></p>
<ul>
<li>Transform data into clear and impactful charts, maps, dashboards, and visual products.</li>
<li>Support programme teams in using data and visualisations to strengthen reporting and analysis.</li>
<li>Improve tools, workflows, and processes used to produce visual outputs.</li>
</ul>
<p><strong>Manage the INSO Portal and other Platforms</strong></p>
<ul>
<li>Manage the INSO Partner Portal and related platforms.</li>
<li>Support partners in accessing and using the Portal and INSO App.</li>
<li>Monitor partner registration and ensure the accuracy of partner data.</li>
</ul>
<p><strong>Lead the Information Management Team</strong></p>
<ul>
<li>Lead and support the Information Management team, ensuring high standards in data management and analysis.</li>
<li>Recruit, mentor, and develop team members while fostering a collaborative and supportive work environment.</li>
<li>Organise team priorities and delegate tasks to ensure the timely delivery of information products and services.</li>
</ul>
<p><strong>Coordination and Global Collaboration</strong></p>
<ul>
<li>Coordinate information management activities across the Country Office.</li>
<li>Work closely with programme teams to identify data needs and improve information workflows.</li>
<li>Work with programme teams to improve information workflows and data use.</li>
<li>Contribute to INSO’s global information management initiatives and systems.</li>
</ul>
<p><strong>Provide IT Support (when applicable)</strong></p>
<ul>
<li>Provide basic IT troubleshooting and user support to staff.</li>
<li>Maintain shared information platforms such as SharePoint.</li>
<li>Coordinate with HQ IT on technical issues and system updates.</li>
</ul>
<h1>Requirements</h1>
<p><strong>Essential</strong></p>
<ul>
<li>Fluency in English and the working language of the CO, both written and verbal.</li>
<li>Minimum 5 years of experience in data management, data visualisation, or information management.</li>
<li>Minimum 2 years of experience managing a team.</li>
<li>Experience with Power BI and DAX, or similar BI software (such as Tableau).</li>
<li>Proficiency in database management using SQL.</li>
<li>Working knowledge of scripting languages such as Python or R.</li>
<li>Basic knowledge in GIS software and systems (e.g. using QGIS or ArcGIS).</li>
<li>Demonstrated ability to communicate technical information clearly to non-technical audiences.</li>
</ul>
<p><strong>Nice to have</strong></p>
<ul>
<li>Master’s degree or equivalent in Information Systems, Computer Science, Data Management, GIS, or relevant field.</li>
<li>Experience working with humanitarian organisations, particularly NGOs operating in complex contexts.</li>
<li>Proficiency or familiarity with Persian and/or Pashto</li>
<li>Knowledge of the regional context or previous professional experience in the region.</li>
<li>Experience delivering training or capacity building related to data or information management tools.</li>
</ul>
<p><strong>Core Competencies</strong></p>
<ul>
<li>Attention to details – Ensures accuracy and quality by carefully reviewing data, reports, and processes.</li>
<li>Analytical Thinking – Interprets complex data with accuracy to support decision-making.</li>
<li>Leadership – Guides and develops team members through mentoring, clear direction, and effective delegation.</li>
<li>Collaboration – Fosters teamwork and shared goals across diverse groups.</li>
<li>Diplomacy – Builds trust and inclusion through empathy and listening.</li>
<li>Communication – Conveys information clearly and adapts to the audience.</li>
<li>Proactivity – Anticipates issues and suggests practical, forward-thinking solutions.</li>
</ul>
<h1>INSO’s Safeguarding Policy</h1>
<p>INSO is fully committed to the safe recruitment, selection and vetting of all potential new staff, trustees and volunteers, and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.</p>
<p>Terms & Conditions</p>
<p>12-month renewable contract, <strong>USD 4200</strong> per month salary, 1.75 days annual leave per month, medical coverage.</p>
<p>How to apply</p>
<p>Please submit completed applications to <strong><u>jobs@afg.ngosafety.org</u></strong> and reference <strong>‘IM - AFG’</strong> in the subject line. Applications should be in English and include:</p>
<ul>
<li>An updated CV</li>
<li>A one-page cover letter detailing why you are interested in working for INSO and how your qualifications align specifically with the competencies required for the role.</li>
</ul>
<p> </p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION DEADLINE: 1st-Jul-2026 CONTRACT DURATION: Until end of December 2026, with the possibility of renewal based on the performance evaluation and the availability of funds.</p><p><strong>Organizational Context</strong> The Jesuit Refugee Service (JRS) is a ministry of the Society of Jesus, acting as an international non-governmental organization with a mission to accompany, serve, and advocate for the rights of refugees and forcibly displaced people. The organization was founded in 1980 and has a presence in 58 countries. JRS undertakes services at national levels with global support through its Virtual Global Office. The style of JRS service is human and spiritual, working in situations of greatest need, seeking the long-term well-being of refugees and displaced people while not neglecting their immediate or urgent needs. The main services provided are in the field of Reconciliation, Mental Health and Psychosocial Support, Education, Livelihoods, and Advocacy. Currently, about 1 million individuals are directly served by JRS projects. Since 2008, JRS Jordan has served the most marginalised and often overlooked forcibly displaced communities in Amman JRS now runs project and activities that favor social inclusion, intercultural dialogue, community-building, psycho-social well-being, peacebuilding, empowerment, and self-reliance. JRS strives to create spaces where everyone feels included, accepted, and respected.</p><p><strong>Operational Context</strong> The Administrative Assistant supports the day-to-day administrative and logistical functioning of the JRS Jordan Country Office under the direct supervision of the Administration and Liaison Officer. The role provides essential operational support across office management, procurement execution, cash administration, and activity logistics ensuring that the country office and its programme activities are properly resourced and running smoothly. The role works in close coordination with the Project Coordinator and Project Assistant on activity-level logistics, and with the Finance Officer on petty cash and expense documentation.</p><p><strong>Main Responsibilities and tasks of the Position</strong></p><p><strong>Office Administration and Support</strong></p><ul><li>Manages the day-to-day administrative functioning of the country office, including filing, correspondence, rental, document management, and office supplies inventory.</li><li>Maintains organised and up-to-date records of office assets, equipment, and consumables; flags replenishment needs to the Admin and Liaison Officer in a timely manner.</li><li>Supports the Admin and Liaison Officer in coordinating office maintenance, cleaning, and facility-related requests.</li><li>Receives and routes incoming correspondence, deliveries, and visitor requests; ensures proper documentation of all incoming and outgoing communications.</li><li>Welcomes visitors and manages incoming calls, directing both to the appropriate staff or department.</li></ul><p><strong>Procurement Support</strong></p><ul><li>Executes small and routine purchases for office operations and programme activities within approved thresholds and in line with JRS procurement procedures; submits all receipts and supporting documentation to the Admin and Liaison Officer and Finance Officer.</li><li>Obtains quotations up to the agreed threshold and supports the Admin and Liaison Officer in the preparation of purchase requests when needed.</li><li>Coordinates the delivery of purchased items to the relevant activity location or office space; confirms receipt and condition with the requesting unit.</li><li>Maintains an organised record of purchases, receipts, and procurement documentation; supports audit readiness for all transactions within scope.</li></ul><p><strong>Cash Administration</strong></p><ul><li>Manages the office petty cash box under the oversight of the Finance Officer.</li><li>Ensures accurate documentation of all cash transactions in line with JRS finance procedures.</li><li>Prepares cash disbursement requests and expense claims with complete supporting documentation; submits for Finance Officer approval prior to disbursement.</li><li>Conducts regular petty cash reconciliations and reports balances to the Finance Officer as required.</li></ul><p><strong>Activity Logistics Coordination</strong></p><ul><li>Coordinates the logistical arrangements for programme activities as directed by the Admin and Liaison Officer and Project Coordinator: venue booking and setup, transport scheduling, material preparation, and refreshment procurement.</li><li>Liaises with bus drivers and transport providers; shares participant movement schedules and ensures transport arrangements are confirmed in advance of each activity.</li><li>Confirms with venues that spaces are ready, equipped, and available; reports any gaps or issues to the Admin and Liaison Officer or Project Coordinator.</li><li>Supports the Project Assistant in the field during activity openings and closings when logistics require additional coordination on the ground.</li></ul><p><strong>Vehicle and Fleet Support</strong></p><ul><li>Coordinates vehicle scheduling and use requests in line with country office procedures; maintains the vehicle booking log and ensures requests are submitted with sufficient lead time.</li><li>Follows up on vehicle maintenance needs, fuel records, and logbook completion; reports any issues to the Admin and Liaison Officer.</li></ul><p><strong>Other Duties</strong></p><ul><li>Attends internal team meetings and contributes administrative updates as requested.</li><li>Performs other tasks as directed by the Admin and Liaison Officer within the scope of the role.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree or diploma in Business Administration, Office Management, or a related field; equivalent practical experience will be considered.</li><li>Minimum one to two years of experience in an administrative, logistics, or operations support role; experience in an NGO or humanitarian context is an asset.</li><li>Strong organisational skills; ability to manage multiple tasks, track details accurately, and follow through without close supervision.</li><li>Strong communication and interpersonal skills; ability to engage participants, community members, and colleagues with professionalism and sensitivity.</li><li>Understanding of safeguarding, protection principles, and confidentiality in a humanitarian context.</li><li>Proficiency in Microsoft Office (Excel, Word); experience with project management or reporting tools is an asset.</li><li>Fluency in English and Arabic.</li><li>Willingness to be present in the field during activities, including occasional weekends during implementation peaks.</li></ul><p><strong>Core Values and Ethics</strong></p><ul><li>Commitment to JRS s mission, vision and values.</li><li>Ability to convey with enthusiasm JRS s role in accompanying and serving refugees and forcibly displaced people and to advocate for their right to protection and a life in dignity.</li><li>Trustworthy and good listener.</li><li>High sense of discretion in dealing with confidential matters at all times.</li><li>High integrity and honesty; ability to deal tactfully and discreetly with people, situations and information.</li><li>Acceptance of diversity and inclusion as core values.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Steady Solutions</b></p><p>Steady Solutions is a leading regional provider of Operations & Maintenance services, ERP systems, Hospital Information Systems (HIS), and customized software solutions. We are committed to delivering innovative, high-quality solutions that help organizations improve efficiency and achieve operational excellence.</p><p><b>Job Summary</b></p><p>We are seeking a professional, organized, and detail-oriented <b>Secretary</b> to join our team. The ideal candidate will provide administrative support, coordinate daily office activities, assist with proposal preparation, support basic HR functions, and handle invoice entry and documentation.</p><p><b>Key Responsibilities</b></p><ul><li>Answer and direct phone calls professionally.</li><li>Manage schedules, appointments, and meeting arrangements.</li><li>Prepare, format, and follow up on business proposals and quotations.</li><li>Handle incoming and outgoing emails and official correspondence.</li><li>Maintain organized filing systems and company records.</li><li>Welcome visitors and assist with their inquiries.</li><li>Enter and maintain invoices and related financial documentation accurately.</li><li>Assist with basic HR tasks, including employee records, onboarding documentation, attendance tracking, and administrative HR support.</li><li>Coordinate office supplies and administrative requirements.</li><li>Provide general administrative support to management and staff.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Qualifications</b></p><ul><li>Previous experience in a secretarial, administrative, or office support role.</li><li>Strong written and verbal communication skills in Arabic and English.</li><li>Good proposal writing and document formatting skills.</li><li>Proficiency in Microsoft Office applications, especially Word and Excel.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to manage multiple tasks and meet deadlines.</li><li>Bachelor's degree in Business Administration or a related field is preferred</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Deadline for Applications</b></p><br><br><br><br><br><br><br><br>July 10, 2026<p><b>Grade</b></p><br>GS7<p><b>Staff Member / Affiliate Type</b></p><br><br><br><br><br><br><br><br>General Service<p><b>Reason</b></p><br>Temporary > Temporary Assignment/ Appointment<p><b>Hardship Level</b></p><br><br><br><br><br><br><br><br>A (least hardship)<p><b>Family Type</b></p><br><br><br><br><br><br><br><br>Family<span><span><span><span><span><span><span><span><span><p></p><p></p></span></span></span></span></span></span></span></span></span><p><b>Residential location (if applicable)</b></p><br><br><br><br><br><br><br><br><p><b>Target Start Date</b></p><br><br><br><br><br><br><br><br>2026-07-01<p><b>Target End Date</b></p><br><br><br><br><br><br><br><br>2026-12-31<p><b>Standard Job Description</b></p><br><p>Senior Child Protection Associate<br>Organizational Setting and Work Relationships<br>UNHCR is committed to the effective protection to children of concern, with children representing more than half of the persons falling under its mandate. UNHCR adopts a rights and community-based approach to address the protection needs of children, with a strong emphasis on inclusion within national child protection, child friendly procedures and working with other sectors to protect children including education. Child protection is recognized as global organizational priority for UNHCR. Dedicated child protection positions are needed to provide technical support to improve UNHCR's operational capacity to deliver effective protection to children, adolescents and youth of concern.<br>The Senior Child Protection Associate is a member of the protection team in an Office. S/he may report to a\ (Child) Protection Officer, or the Head of Field-Office/Unit and/or Head of Sub-Office. The incumbent monitors child protection standards, operational procedures and practices in protection delivery in line with international standards and provides functional protection support to information management and programme staff. The Senior Child Protection Associate is expected to coordinate quality, timely and effective protection responses to the needs of populations of concern (children, women, marginalized groups) and is responsible for implementation of Best Interests Procedures for children at risk in their area of responsibility, under the guidance of the supervisor. S/he may also supervise staff undertaking Best Interests Procedures. S/he identifies opportunities to mainstream Child Protection methodologies and integrate protection safeguards in operational responses in all sectors and liaises externally with authorities and partners on protection doctrine and policy as guided by the supervisor. The incumbent works directly with communities and children of concern to identify the risks they face and to leverage their capacities to protect themselves, their families and communities. To achieve this, the incumbent will need to build and maintain effective interfaces with communities of concern, local authorities and protection and assistance partners.<br>All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.</p><br><p><br>Duties<br>Needs identification, Strategy and Advocacy<br>- Support in the formulation of the child protection key considerations in multi-sectoral and protection specific assessments and participate in the assessment teams.<br>- Participate in the formulation of child protection strategy as part of the operation's broader Protection and Solutions Strategy, which incorporates age, gender and diversity analysis, identifies the protection needs and capacities of children of concern and community and reflects the UNHCR's policies, standards and priorities, including the Framework for the Protection of Children.<br>- Ensure compliance with UNHCR's child protection policy, priorities and commitments, as well as other aligned policies on age, gender, diversity (AGD) and accountability to affected populations (AAP), GBV, gender equality, disability and youth empowerment.<br>- Support identification of, and the implementation of context-appropriate approaches for a meaningful participation of children, adolescents and youth in the development and implementation of strategies that address key child protection priorities.<br>- Support the analysis of the national systems and ensure that child protection programmes complement national child protection systems and work towards the inclusion of children of concern into national child protection laws, policies and services.<br>- Provide input to Protection Unit and undertake advocacy to address key child protection concerns under the guidance of the supervisor.<br>Programme planning and implementation<br>- Support development and implementation of child protection programmes, including multi-sectoral activities, and monitoring framework based on identified needs and in line with Child Protection Strategy and UNHCR's global, regional and national policies and standards, including the Framework for the Protection of Children and the Best Interests Procedure.<br>- Conduct Best Interest Procedures for individual children at heightened risks, including BIA, case conferences and BID.<br>- Oversee Best Interests Procedures for children at risk, including Best Interests Determination Panels and supervision of staff undertaking Best Interests Procedures.<br>- Implement and monitor the application of Standard Operating Procedures (SOPs) for child protection.<br>- Provide support to UNHCR and partners' case workers to ensure that child protection case files are stored and regularly updated in accordance with UNHCR's Policy and procedure as well as with data sharing protocols.<br>- Engage children, youth and communities in the implementation of child protection activities, provide information to children, youth and communities about child protection services and monitor and report on needs and issues to inform the Operations Response.<br>- Support partners and communities in strengthening/ establishing community-based child protection programming.<br>- Support partners and communities in ensuring quality alternative care arrangements for unaccompanied and separated children as referral to family tracing services.<br>- Monitor and support appropriate care arrangements for unaccompanied and separated children and referral of children to ICRC or other relevant partners for establishment of family linkages.<br>- Enforce compliance of staff and implementing partners with global protection policies and standards of professional integrity in the delivery of child protection services.<br>- Provide functional guidance to UNHCR and partner staff involved in child protection activities.<br>- Regularly report on emerging protection issues and concerns voiced by children, youth and communities and assist in drafting reports, compiling and preparing data for the protection unit/section.<br>Partnership, coordination and capacity building<br>- Assist the Child Protection interagency coordination and information management activities as needed.<br>- Represent UNHCR in interagency fora related to child protection.<br>- Assist in strengthening strategic and innovative partnerships for Child Protection with community-based, local, national, and international organizations, with a focus on ensuring continuity and sustainability.<br>- Provide technical support and monitoring to child protection partners.<br>- Assist in carrying out learning needs assessment and analysis of findings.<br>- Contribute to development/ adaption of training packages and co-facilitate training for the UNHCR and partners staff, refugee community.<br>- Identify and document lessons learnt and good practices.</p><br><p>- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).<br>- Perform other related duties as required.<br>Minimum Qualifications<br>Years of Experience / Degree Level<br>For G7 - 4 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher<br>Field(s) of Education<br>Not applicable.<br>Certificates and/or Licenses<br>International Law;<br>Political Science;<br>Law;<br>Social Sciences;<br>Human Rights;<br>Community Dvpt/Social Work;<br>(Certificates and Licenses marked with an asterisk* are essential)<br>Relevant Job Experience<br>Essential<br>4 years of previous work experience relevant to the function of child protection in a local context and having experience in the field of child protection prevention and response, broader protection or social work involving empowerment of women and girls, gender, child protection, mental health, counselling and working with survivors, humanitarian and development issues. Skills and experience in interviewing and working with children and families including supervision of child protection case management.</p><br><p>Desirable<br>Knowledge of UNHCR child protection policies and tools including the UNHCR Best Interests Procedures Guidelines, and interagency child protection Minimum Standards, Guiding Principles and GBV case management standards. Knowledge of local child protection laws, policies and services. Knowledge and experience of participatory approaches to engage with and mobilize communities. Understanding of displacement and protection issues including GBV, education and the application of the Age, Gender and Diversity Policy. Completed Protection Learning Programme. Experience working with marginalized groups. Knowledge of protection information management tools, including but not limited to proGres and/or CPIMS.<br>Functional Skills<br>IT-Computer Literacy<br>PR-Child Protection Case Management and Best Interests Procedures<br>PR-Child Protection Information Management System<br>PR-Child Protection Prevention and Response Programming<br>(Functional Skills marked with an asterisk* are essential)<br>Language Requirements<br>For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.<br>For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.<br>For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.<br>All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.<br>As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.<br>This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.</p><br><p><b>Desired Candidate Profile</b></p><br><br><br><br><br><br><br><br>Essential<br>Some professional working experience.in the area of child protection, social work (child protection case management, work with refugees) or/and human rights or related tasks in government, NGO or international organisation.<br>Desirable<br>Proven communication skills, both oral and written. Demonstrated knowledge of child protection and community communication and engagement approaches. Understanding of and demonstrated competencies in forced displacement and protection, particularly child protection.<p><b>Functional Clearance</b></p><br><br><br><br><br><br><br><br>This position doesn't require a functional clearance<u><b><b>Required languages (expected Overall ability is at least B2 level)</b></b></u><br><br><br><br><br><br><br><p>,</p><br><p>,</p><br><u><b><b>Desired languages</b></b></u><br><br><br><br><br><br><br><p>,</p><br><p>,</p><br><p><b>Additional Qualifications</b></p><br><br><br><br><br><br><br><br><p><i>Skills</i></p><br>IT-Computer Literacy, PR-Child Protection Case Management and Best Interests Procedures, PR-Child Protection Information Management System, PR-Child Protection Prevention and Response Programming<p><i>Education</i></p><br><p><i>Certifications</i></p><br>Community Development/Social Work - Other, Human Rights - Other, International Law - Other, Law - Other, Political Science - Other, Social Sciences - Other<p><i>Work Experience</i></p><br><br><br><br><br><br><br><br><p><b>UNHCR Salary Calculator</b></p><br><br><br><br><br><br><br><br><p><span><span><span><span>https://icsc.un.org/Home/SalaryScales</span></span></span></span></p><br><p><b>Other information</b></p><br><br><br><br><br><br><br><br> </div>
<p>Dorsch Impact GmbH is an independent, experienced and reliable consulting company active in international development cooperation. We provide tailor-made, sustainable solutions to address the global challenges of the future. Our work combines decades of diverse expertise with in-depth local knowledge. Together with our local partners, we develop and implement lasting solutions to improve the living conditions and livelihoods of individuals and communities worldwide. We are part of Dorsch Global, with over 7,500 experts across our global network delivering projects in more than 60 countries and striving to achieve our vision Together, we are shaping a sustainable tomorrow. For our growing business, we are looking to hire a Project Manager / Water Supply Expert (m/f) within the Water and Agriculture Department. You will join our team of consultants working across project management, technical backstopping, tendering, and business development. You will help lead the delivery of our donor-funded water supply projects while managing international and national expert teams and liaising with our clients and funding agencies. We are looking for motivated and committed colleagues (m/f) to support the day-to-day management of our on-going projects and contribute to the acquisition of new ones. Employment contract over 12 months (extendable).</p><p>Responsibilities:</p><ul><li>Carrying out project management and backstopping activities, including:</li><li>Managing and supervising multidisciplinary teams of international and national experts;</li><li>Assigning tasks and monitoring expert inputs and performance;</li><li>Providing technical guidance and mentoring to junior staff and national counterparts;</li><li>Coordinating with home-office backstopping teams, subconsultants, and joint-venture or consortium partners;</li><li>Reporting on progress (project work and financial status), milestones, KPIs, and deviations from baseline plans;</li><li>Ensuring deliverables meet QA/AC standards, applicable design codes/standards, and client/donor requirements;</li><li>Maintaining document control, version management, and a structured review/sign-off process;</li><li>Serving as the primary point of contact for the client, employer, and funding agency;</li><li>Liaising with government ministries, water utilities, regulators, municipalities, and local authorities; and,</li><li>Managing expectations and negotiating solutions to technical and contractual issues with the client.</li></ul><p>Performing expert assignments, including:</p><ul><li>Preparing master plans, feasibility studies, conceptual/preliminary designs, and detailed designs for water resource development (abstraction and treatment), supply and transmission, and network distribution projects. Proven experience in integrating energy-efficiency optimisation, non-revenue water reduction, and improved operational performance into planning and design solutions is preferred;</li><li>Developing and supervising hydraulic models using established industry-standard software (e.g., EPANET, WaterGEMS/InfoWater);</li><li>Drafting technical specifications, bills of quantities (BoQ), cost estimates, and engineering drawings;</li><li>Preparing and ensuring the quality of all contractual reports: inception, draft and final reports, progress (monthly/quarterly), interim submissions (e.g., minutes of meeting, technical notes, etc.), presentations, and briefing materials for the client and donor; and,</li><li>Ensuring timely, accurate, and well-structured reporting in the required formats.</li></ul><p>Overseeing tendering procedures in line with donor requirements and guidelines (KfW, GIZ, World Bank, EU/EC, etc.), including:</p><ul><li>Drafting prequalification documents, tender/bidding documents, and technical specifications;</li><li>Preparing and reviewing evaluation reports (prequalification, technical, and financial evaluation);</li><li>Supporting contract negotiation and award and advising the client on procurement strategy and packaging of works; and,</li><li>Applying relevant contract forms (e.g. FIDIC Red/Yellow Book) and standard donor bidding documents.</li></ul><p>L eading and coordinating with the Business Development team on project acquisition activities, including:</p><ul><li>Contributing to expressions of interest (EoI) and pre-qualification submissions;</li><li>Preparing fully-fledged technical and financial bids/proposals for new opportunities;</li><li>Drafting methodology/approach write-ups;</li><li>Supporting identification of new projects, partners, and key experts; and</li><li>Contributing to the development of work plans, staffing schedules, and pricing.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications and Skills:</p><ul><li>Bachelor s degree in civil engineering, environmental engineering, or a related field. A relevant master s degree is preferred.</li><li>Project management certification (e.g. PMP, PRINCE2) is considered an asset.</li><li>Minimum of 10 years professional experience in managing water supply projects in an international development cooperation context, preferably in the MENA region and/or Sub-Saharan Africa.</li><li>Excellent English and Arabic language skills. Language skills in French would be an asset.</li><li>Prior work experience in donor funded water supply projects.</li><li>Ability to work in intercultural teams and willingness to travel abroad.</li><li>Communicate with clients and donor agencies.</li><li>Proven writing, communication and presentation skills.</li><li>Working experience in development cooperation.</li></ul>
<p>The GIZ Jordan Project <strong><em>"</em></strong><strong><em>Improved Governance for the Support of Reform Projects in Jordan” (PARtner II)</em></strong><strong>” </strong>is seeking to hire a <strong>“Public Administration Advisor – Focus: e-Governance”</strong> for full-time based employment.</p>
<p>The project “Improved Governance for the Support of Reform Projects in Jordan” (PARtner II) is commissioned by the German Federal Ministry for Economic Cooperation and Development (BMZ) and implemented by Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH on behalf of the German Government, in partnership with the Prime Ministry of the Hashemite Kingdom of Jordan. From April 2026 to March 2030, PARtner II supports one of Jordan’s key national reform priorities: the modernisation of the public sector. Building on the achievements of its predecessor project, PARtner I, the project contributes to the implementation of the Public Sector Modernisation Roadmap and the Economic Modernisation Vision by strengthening institutional capacities, improving governance processes, and promoting evidence-based decision-making. Through its work with high-level government partners, PARtner II helps foster a more efficient, transparent, and citizen-oriented public administration, creating lasting impact for governance and sustainable development in Jordan.</p>
<p>Joining the project offers the opportunity to work at the heart of Jordan’s reform agenda, collaborate closely with senior government stakeholders and international partners, and contribute to meaningful and sustainable institutional change.</p>
<p><strong>Qualifications and Specialist Knowledge</strong></p>
<ul>
<li>University degree in Public Administration, Economics, Social or Political Sciences, Public Policy, Information Sciences, Digital transformation and e-government, or a comparable field. A technical degree, and an advanced degree are desirable.</li>
<li>5 years of professional experience relevant to the duties.</li>
<li>Experience working with, or advising governmental institutions (e.g. PMIO, DTU, MoDEE, SPAC), ideally in the context of the ongoing Jordanian public administration reforms, particularly providing expertise on e-governance, the development and implementation of digital public services, user-centred design, service quality, and the standardization and digitization of administrative processes.</li>
<li>Ability to strategically position reform and innovation topics within a development cooperation context.</li>
<li>Strong ability to use ICT tools, and willingness to continuously upskill in the framework of GIZ’s further digitization.</li>
<li>Proven ability to work in an intercultural context, ability to work in a politically sensitive context.</li>
<li>Strong analytical and drafting skills.</li>
<li>Excellent command of English and Arabic (spoken and written).</li>
</ul>
<p><strong>Main Responsibilities</strong></p>
<ul>
<li>Provide technical and strategic advisory support to key governmental counterparts, including the Prime Ministry (Project Management and Implementation Office and Digital Transformation Unit), the Services and Public Administration Commission (SPAC), the Ministry of Digital Economy and Entrepreneurship (MoDEE), and other relevant institutions on digital government and public sector reform</li>
<li>Advise on the implementation of Public Sector Modernisation Reform (PSMR) with a focus on citizen-centred, accessible, and high-quality public service delivery.</li>
<li>Support the development, standardisation, and digitalisation of public services and e-services, including the strategic adoption and use of AI solutions.</li>
<li>Advise on the introduction and institutionalisation of monitoring mechanisms and user satisfaction tools to strengthen evidence-based service improvement and quality assurance.</li>
<li>Provide technical guidance on organisational development and organisational effectiveness measures, particularly within MoDEE and related public sector entities.</li>
<li>Assess capacity development needs and design, coordinate, and implement appropriate capacity development measures to strengthen institutional capabilities for digital transformation and service delivery reform.</li>
<li>Provide strategic input to project implementation and portfolio development, including stakeholder coordination, monitoring and evaluation, reporting, and the thematic advancement of the digital governance agenda.</li>
<li>Support the Head of Project, the Senior Component Manager, and the wider technical team in the implementation of project activities and cross-cutting tasks.</li>
</ul>
<p><em>The brief profile is not intended to provide a full and complete description.</em></p>
<p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p><strong><em>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</em></strong></p>
<p><strong><em>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</em></strong></p>
<p><strong><em>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</em></strong></p>
<p><strong><em>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</em></strong></p>
<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for a <strong>PFL Team Leader at</strong> the <strong>SYJ Protection Department</strong><strong> based in Amman, Jordan.</strong></p>
<p>The SYJ Protection of family links Field Officer 3 (PFL Field Officer 3) supports the implementation and monitoring of ICRC PFL activities set by the Syria delegation for the Syria Support Office (SYJ) based in Amman. SYJ plays the role of a Protection back office for the Syria delegation.</p>
<p><strong>___________________________________________________________________________________________</strong></p>
<p><strong><u>General duties</u></strong></p>
<ul>
<li>Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement</li>
<li>Understands and adheres to the ICRC Code of Conduct</li>
<li>Understands the roles of the components of the International Red Cross and Red Crescent Movement</li>
<li>Always respects and observes staff regulations and security rules</li>
<li>Always professionally represent the ICRC</li>
<li>Develops and maintains a pleasant and conducive working environment with colleagues and line managers</li>
<li>Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC</li>
<li>May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary, and most often for other tasks of the SYJ unit</li>
</ul>
<p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p>
<p>In line with existing working procedures, and institutional guidelines, the PFL Field Officer 3:</p>
<ul>
<li>Under the supervision of the Head of SYJ and in line with established workflows; ensures that proper individual follow-up of cases is provided, by communicating with other ICRC structures, the sub-delegations in Syria, and National Societies for all STM PFL-related individual requests and caseload revision analysis and leads the work of their team for this purpose.</li>
<li>Supports the Head of SYJ in the implementation of protection activities in Syria in line with existing PFL guidelines and working procedures and ensures proper supervision and timely management of all PFL requests (including F/FF, AoA/TC, non-indexed cases, missing caseload, etc.) attributed from the STM inbox (dam_tracing_services) as well as demands for analysis.</li>
<li>Provides Backoffice support to the protection team in Syria related to any PFL question raised (collections of requests, establishment of lists, follow up on “to-dos”, transmission of documents/cases, analysis etc.).</li>
<li>Is responsible to attribute tasks and caseloads to their team and takes concretely part in the treatment of complex cases directly (approx. 20% of the daily treatment of cases), especially when it involves coordination with other colleagues from other sections/ departments/ Syria.</li>
<li>Is the PFL counterpart of the Data Manager in charge of the files h/she supervises for any question related to data processes; the tools and transmission of information.</li>
<li>Filters and summarizes weekly all issues and questions to be addressed regarding the daily business to report to the Head of SYJ and shares further when relevant.</li>
<li>Censors and processes Red Cross Messages and enter them in the ICRC SYJ Tracking Tool, and flags patterns/inconsistencies to the Head of SYJ.</li>
<li>Ensures data entry and quality control of PFL cases managed by their team (incoming/outgoing).</li>
<li>Ensures team’s adherence to PROT6 procedures and workflows. Any required interpretation/ doubt on its application must be escalated and mitigated with the Head of SYJ.</li>
<li>Ensures that their own entries in the Tracking Tool corresponds and mirror the necessary data in the PROT6, as well in the physical individual files, according to the predefined standards (DATA).</li>
<li>Is the Focal Point for analysing and prioritizing the caseloads to be addressed by their team in line with the objectives of concerned departments (under the lead of DAM) to, ultimately, enable the Head of SYJ and the Coordination in DAM to set up PFL/Missing priorities.</li>
<li>Contributes to supervise the B2 positions in the Unit for the daily management of the STM, the treatment of AoAs/RCMs/Notifications/Attestations/TCs, cases to be analysed and all referrals, when needed.</li>
<li>Performs regular follow-up of individual specific cases with the National Societies and ICRC delegations and structures for related individual requests whenever complex cases arise and require their expertise (under the supervision of the Head of SYS when relevant),</li>
<li>Ensures the sustainability of the work among the team members and the coordination with the staff of other teams.</li>
<li>Delivers briefing and ensures onboarding to staff involved upon Head of SYJ demand and in cooperation with other team leaders.</li>
<li>Recruit SYJ team members when needed, under the supervision of the Head of SYJ.</li>
<li>Ensures the mobilization of their team when SYJ collective efforts are requested under pressure to treat other unit’s files.</li>
<li>Keeps abreast of the political developments in Syria and monitors and documents Syria PFL and missing person files related topics, as per Caseload Revision and Analysis tasks, in line with DAM requests.</li>
<li>Undertakes archiving tasks in line with standard procedures.</li>
<li>Supports the post- and pre-visit preparations of the field teams in Syria PFL wise.</li>
<li>Translates/interprets upon request for SYJ.</li>
<li>Contributes to reporting and the collection of statistical data.</li>
<li>Carries out administrative tasks relating to the follow-up of PFL activities.</li>
<li>Carries out additional tasks relating to PFL/Missing in Syria and supports other tasks of the SYS-SYJ workload on demand of the Head of Unit.</li>
</ul>
<p><strong><u>PEOPLE MANAGEMENT RESPONSIBILITIES </u></strong></p>
<ul>
<li>S/he manages, coordinates, coaches, and monitors a team of 1 to 5 PFL Field Officers to conduct daily PFL activities spanning from quality control to addressing, sharing and reporting on PFL cases with a large number of National Societies/ICRC Delegations (= Family Links Network).</li>
<li>Understands and supervises the Performance Management & Development (PMD) activities for the assigned team.</li>
<li>Makes sure that deadlines for the PMD cycle are met.</li>
<li>Engages in ongoing and continuous feedback and support, for employees directly supervised.</li>
<li>Organizes regular meetings with the Head of SYJ.</li>
<li>Organizes, along with the Head of SYJ, regular meetings within the assigned team to ensure optimal coordination of the work and proper flow of information.</li>
<li>Plans and coordinates the annual leave of the field officers under their supervision ensuring continuity of the operations throughout the year and making sure that there are no outstanding holiday balances at the end of the year.</li>
<li>Coordinates and supports the employees under their supervision in their personal development by coaching and advising them on internal and external training and development possibilities.</li>
</ul>
<p><strong><u>EDUCATION AND PROFESSIONAL EXPERIENCE REQUIRED </u></strong></p>
<ul>
<li>University degree or equivalent in law, social science, international relations or related field.</li>
<li>6 to 9 years of experience working in humanitarian organizations or with a client-focused organization</li>
<li>Experience in RFL/tracing or Protection is a strong asset.</li>
<li>Experience with the ICRC, the International Federation, or a National Society is an asset.</li>
<li>Staff management experience</li>
<li>Ability to communicate empathically with affected populations.</li>
<li>Excellent command (spoken and written) of English and Arabic (Turkish, Kurdish or French an asset).</li>
<li>Advanced computer skills, including Microsoft Office suite, SharePoint.</li>
<li>Proven technical skills in CRM and/or PROT 6 is an asset.</li>
<li>Strong analytical abilities with a keen attention to detail.</li>
<li>Case management and data management is a strong asset</li>
</ul>
<p><br>
<strong><u>COMPETENCIES</u></strong></p>
<ul>
<li>PFL - policies, frameworks, guidelines and procedures</li>
<li>Planning and Organizing</li>
<li>Emotional Intelligence</li>
<li>Coaching and mentoring</li>
<li>Analytical thinking</li>
<li>Humanitarian search methods and process</li>
<li>Case Management in Protection</li>
<li>Usage of Data in Protection</li>
<li>Accountability to affected populations (Do no harm)</li>
</ul>
<p>Interested in joining? Apply Now! The ICRC values diversity and is committed to creating an inclusive working environment, we welcome applications from all qualified candidates, also, equally qualified candidates with disability are encouraged to apply.</p>
<p>Please note that:</p>
<ul>
<li>Submission deadline for applicants: <strong>26<sup>th</sup> August 2026</strong> the position will be filled once we find the right candidate, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before <strong>26<sup>th</sup> August 2026</strong></li>
<li>The position will be filled once we find the right candidate.</li>
<li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li>
<li>Only applications with a resume in English will be considered.</li>
<li>Salary range between 1 ,737 – 2,086 Jordanian Dinar.</li>
</ul>
<p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p>
<p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants</strong>. However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking a professional, organized, and welcoming Front Desk Receptionist & Executive Assistant to serve as the first point of contact for visitors and clients while providing administrative support to the CEO. The ideal candidate is highly organized, detail-oriented, bilingual in English and Arabic, and capable of managing multiple responsibilities in a fast-paced environment.</p><p>Key Responsibilities</p><p>Front Desk & Reception Duties</p><ul><li>Greet and welcome visitors, clients, and guests in a professional and friendly manner.</li><li>Answer and direct incoming phone calls and emails.</li><li>Manage visitor sign-in procedures and maintain a professional reception area.</li><li>Handle incoming and outgoing mail, deliveries, and courier services.</li><li>Provide general administrative support to staff as needed.</li></ul><p>Executive Support to CEO</p><ul><li>Manage and maintain the CEO’s calendar, appointments, and daily agenda.</li><li>Coordinate meetings, prepare meeting schedules, and ensure all arrangements are in place.</li><li>Organize and coordinate domestic and international travel, including flights, accommodations, transportation, and itineraries.</li><li>Assist with correspondence, meeting preparations, and follow-up actions.</li><li>Maintain confidentiality regarding executive and company matters.</li></ul><p>Hospitality & Office Management</p><ul><li>Prepare refreshments, coffee, tea, and beverages for the CEO and visiting guests.</li><li>Ensure meeting rooms are prepared and presentable before meetings.</li><li>Maintain kitchen supplies and ensure refreshments are adequately stocked.</li><li>Monitor and replenish office and cleaning supplies as needed.</li><li>Coordinate with vendors and service providers when necessary.</li><li>Help maintain a clean, organized, and professional office environment.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Fluent in both English and Arabic (written and spoken).</li><li>Previous experience in reception, administration, executive assistance, or a similar role <b>preferred;</b> <b><i>Not required</i></b></li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and time-management abilities.</li><li>High attention to detail and accuracy.</li><li>Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and general office systems.</li><li>Ability to multitask, prioritize responsibilities, and work independently.</li><li>Professional appearance and positive attitude.</li><li>Friendly, welcoming, and customer-service oriented.</li><li>Trustworthy and able to handle confidential information with discretion.</li></ul><p>Key Attributes</p><ul><li>Highly organized and proactive.</li><li>Detail-oriented with strong follow-through.</li><li>Professional, courteous, and polished.</li><li>Dependable and punctual.</li><li>Flexible and adaptable to changing priorities.</li><li>Strong problem-solving skills and initiative.</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Key Requirements:-</p><p><br></p><p><br></p><p>- Keeping records of all transactions revenues or expenses both soft and hard copies.</p><p><br></p><p>- Following up collection coordinating with Sales and Customer Service Divisions.</p><p><br></p><p>- Managing the petty cash.</p><p><br></p><p>- Issuing invoices and receipts vouchers for corporate clients.</p><p><br></p><p>- Following up collection with students to ensure they paid their training fees</p><p><br></p><p><br></p><p>Skills and Qualifications:-</p><p><br></p><p>- BA in Accounting.</p><p><br></p><p>- Technical Knowledge in Accounting and Finance.</p><p><br></p><p>- Familiar with Accounting and Finance computer Systems.</p><p><br></p><p>- Knowledge of MS Office or PC Applications.</p><p><br></p><p>- Time Management Skills</p><p><br></p><p>- Communications Skills English and Arabic.</p><p><br></p><p>- Working in a team</p><p><br></p><p>- Working under pressure</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>BA in Accounting.</li><li>Technical Knowledge in Accounting and Finance.</li><li>Familiar with Accounting and Finance computer Systems.</li><li>Knowledge of MS Office or PC Applications.</li><li>Time Management Skills</li><li>Communications Skills English and Arabic.</li><li>Working in a team</li><li>Working under pressure</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Key Responsibilities:</b></p><p><b>System & Infrastructure Support</b>:</p><ul><li>Troubleshoot, diagnose, and resolve all application, user and system issues.</li><li>Ensure high performance of Retail systems across Head Office and all sites.</li><li>Provide support for MS SQL Server-based systems (Head Office, Back Office, POS).</li></ul><p> </p><p><b>User & Client Support</b>:</p><ul><li>Liaise with users at Head Office and fuel stations to resolve technical issues.</li><li>Provide training and guidance to users on system functionalities as required.</li><li>Work closely with vendors and external support teams for any third-party system issues.</li></ul><p><br></p><p><b>Required Skills & Qualifications:</b></p><p><b>Technical Expertise</b>:</p><ul><li>background in <b>infrastructure support</b> (networking, servers, storage, cloud, security).</li><li>Familiarity with <b>POS systems</b>, <b>bank terminals, </b>etc.</li><li>Experience of Implement, test, configure, troubleshooting and supporting application.</li><li>Experience in Providing technical support to end-user as per IT related issues</li><li>Experience in Writing queries and manage MS SQL and writing scripts.</li><li>Good understanding of Web Services, API and IP based protocols</li><li>Knowledge of networking protocols, firewalls, VPNs, and other network management tools.</li></ul><p> </p><p><br></p><p> </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Experience</b>:</p><ul><li>Minimum <b>3+ years</b> of experience in IT support roles.</li><li>Experience working with <b>retail systems</b> or similar environments with distributed sites.</li></ul><p><br></p><p><b>Personal Attributes</b>:</p><ul><li>Strong leadership qualities with the ability to motivate and develop a high-performing support team.</li><li>Able to manage high-pressure situations and lead incident responses.</li><li>Self-motivated, detail-oriented, and able to work independently when required.</li></ul><p><br></p><p><b><span></span>Other Considerations:</b></p><ul><li>Ability to work in an on-call & shift rotation, if necessary, to provide after-hours support.</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of the United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and fully embodies the UN 2.0 shift anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The Regional Director reports to the Assistant Secretary-General (ASG)/Director, Development Coordination Office (UNDCO), under the overall leadership of the Chair of the UNSDG/Deputy Secretary-General as a second reporting officer. The Regional Director leads DCO's interface at the regional level, ensuring effective horizontal collaboration across the UN Development System. The Regional Director performs a key strategic role in advancing the collaboration across regional mechanisms, including the Regional Platforms for Integration, and provides field-facing support to regional and country offices, in close collaboration with the Regional Economic Commission. The Regional Director supports the Resident Coordinator system by enabling effective coordination with all parts of DCO to deliver coherent, timely, and high-quality support for the implementation of DCO's mandate. As a core member of the UNDCO senior leadership team, the Regional Director leads DCO's regional coordination support to Resident Coordinators. The Regional Director works closely with the Director of the Partnerships and Engagement Division, the Director of the SDG Coordination, Integrated Policy and Programme Division, the Chief of the RC System Leadership Branch, the Chief of Staff and the strategic units in the Office of the ASG, as well as with the Secretariat's OneEO, to promote coherent, timely and system wide SDG delivery. The position is located in the United Nations Development Coordination Office (UNDCO) in Amman. Responsibilities The Regional Director is a team & thought leader, convenor, facilitator and broker of partnerships and strategic analyst on sustainable development. The Regional Director is also an experienced development practitioner, and an accomplished Representative, with strong strategic and management capacities. The role is primarily outward facing on regional, sub-regional and country-support-led strategic support to RCs and is supported by a regional team. Within delegated authority, the Regional Director will be responsible for leading the Regional Office in the following areas: Regional Sustainable Development Thought leadership, partnerships and convening for SDG impact: Leads Regional thought leadership on strategic regional issues pertinent to SDG acceleration both regionally and at the country level for countries within the region and across regions (in collaboration with peer Regional Directors and DCO HQ-NY) convening the regional</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Posting Title : Ethics Officer, P3, Department/ Office : UNRWA - Commissioner-General Office - Headquarters Amman Location Posting Period : HQ Amman 14 June 2026-11 July 2026 Job Opening number : PHONE_NUMBER-R-HQ Amman Staffing Exercise : N/A Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Ethics Officer reports to the Chief of Ethics Office Responsibilities Contributes substantively to developing and improving policies, directives, guidelines, procedures and other internal documents to support an appropriate ethical framework; reviews and provides input on policies, standards, guidance, and practices relevant to supporting a culture of ethics and compliance; supports the development of and drafts the annual Ethics Office strategy and work plan; proactively suggests activities in line with overall strategy, objectives and corresponding budget proposals; keeps abreast of new developments and best practices in ethics to ensure continual enhancement of related UNRWA policies, programmes, and training initiatives. In coordination with the Chief, Ethics Office and in collaboration with the relevant Departments and Fields , contributes substantively to designing, developing and delivering training and outreach to increase awareness on ethical issues; drafts outreach materials such as brochures, posters and regular messages for publication; updates the Ethics Office Intranet Page and the external web page to reflect new developments in Ethics policies, training programmes and activities; manages the Ethics Focal Points Network by providing advice, guidance, support, preparing for monthly meetings and keeping records. In direct coordination with Chief, Ethics Office, provides support in administering and proposing amendments/ revisions to the annual conflict of interest disclosure for international staff (United Nations Financial Disclosure Programme (UNFDP)) in accordance with rules and procedures established by the Agency and the UN system; provides assistance to the Area Staff Declaration of Interest Programme (ASDIP) as necessary. Provides confidential ethics advice and guidance to management and individual personnel on ethical issues, including but not limited to workplace issues, conflicts of interests, gifts and honors, and outside employment and activities; supports the Case Management System by recording and analyzing trends and recommending measures to improve the system. Coordinates with Chief, Ethics Office on and conducts prima facie assessments of retaliation cases in accordance with the Agency's Whistleblower Protection Policy, and in coordination with the Ethics Officer, drafts PaR assessments and recommends temporary protective measures as applicable. Supports the development of key ethics risk indicators and ensures effective risk management practices which encompass the identification, mitigation and monitoring of risks relating to the work of the Ethics Office; supports the Chief, Ethics Office with the work of the Women Advisory Forum, Organizational Culture Change, and other initiatives; supports the work plan of the Protection from Sexual Exploitation and Abuse and Sexual Harassment Coordinator in relation to developing awareness-raising tools and campaigns and ensures streamlining those with other Ethics-related training and materials. Drafts the Ethics Office annual report, quarterly reports and briefing notes containing recommendations on possible actions to promote adherence to high ethical standards in all aspects of the organization's functioning. Participates in relevant inter-agency United Nations and other international fora and discussions. Competencies UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default -Analyzing -Creating and Innovating -Formulating Strategies and concepts -Relating and Networking-Planning and Organizing -Solid Training skills -Learning and Researching Education Advanced university degree (master's or equivalent) from an accredited educational institution in law, international law, public administration, human resources management, behavioral sciences, with a focus on ethics or a related field. Job Specific Qualifications Work Experience At least five years of progressively responsible and relevant experience in areas relevant to the management of ethics issues and integrity training, such as law, corporate compliance, employee relations and staff misconduct and investigation is required. Unless already serving as an international staff member in the UN Common System, a candidate for an international post must have a minimum of two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number is required. Advanced university degree (master's or equivalent) from an accredited educational institution in law, international law, public administration, human resources management, behavioral sciences, with a focus on ethics or a related field is required. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education</h2><p>Advanced university degree (master's or equivalent) from an accredited educational institution in law, international law, public administration, human resources management, behavioral sciences, with a focus on ethics or a related field.</p><h2>Job Specific Qualifications</h2><p>Work Experience</p><p>At least five years of progressively responsible and relevant experience in areas relevant to the management of ethics issues and integrity training, such as law, corporate compliance, employee relations and staff misconduct and investigation is required. Unless already serving as an international staff member in the UN Common System, a candidate for an international post must have a minimum of two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number is required. Advanced university degree (master's or equivalent) from an accredited educational institution in law, international law, public administration, human resources management, behavioral sciences, with a focus on ethics or a related field is required. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A "yes" answer doesn't necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Knowledge of Arabic is desirable. Familiarity with the UN system, rules, regulations and standards of conduct is desirable.</p><p></p></section>
<ul><li><p><strong>Career Level:</strong> Senior</p></li><li><p><strong>Location: </strong>Amman, Jordan</p></li><li><p><strong>Education:</strong> Any</p></li><li><p><strong>Experience:</strong> 4-10 years</p></li><li><p><strong>Monthly Salary:</strong> JOD 500 - JOD 700</p></li><li><p><strong>Products/Industries</strong>: Industrial weighing scales, measuring instruments, instrumentation & process control, industrial automation, elevators & escalators, material handling & lifting equipment, tools/meters/ power tools & hardware, industrial electronics, electro-mechanical, marine, oil & gas, MEP, HVAC, IT, manufacturing machinery, packing and batching machines, commercial kitchen equipment, POS, office automation, wholesale office supplies, IT products / LV / ELV / BMS<br></p></li></ul><p><strong>Intro</strong>:</p><p>We are looking for dedicated and professional individuals to fill our Administrative Assistant and Executive Assistant positions. These roles are pivotal in supporting our daily operations and executive tasks. Ideal candidates are highly organized, proficient in multitasking, and capable of handling administrative challenges in a dynamic environment.</p><br><p><strong>Responsibilities:</strong></p><p><strong>A) Administrative Duties:</strong></p><ul><li><p>Handle daily administrative tasks, emails, records, and filing.</p></li><li><p>Assist management with schedules, reports, and follow-ups.</p></li><li><p>Monitor office supplies, petty cash, and general office requirements.</p></li><li><p>Coordinate with Sales, Operations, Warehouse, Suppliers, and Accounts when required.</p></li></ul><p><strong>B) HR Administration:</strong></p><ul><li><p>Assist in job posting, CV screening, interview scheduling, and candidate follow-up.</p></li><li><p>Maintain employee records, attendance, leave records, and HR documents.</p></li><li><p>Support onboarding, documentation, and internal HR communication.</p></li></ul><ul><li><p>Assist in job posting, CV screening, interview scheduling, and candidate follow-up.</p></li><li><p>Maintain employee records, attendance, leave records, and HR documents.</p></li><li><p>Support onboarding, documentation, and internal HR communication.</p></li></ul><p><strong>C) Accounting/ Bookkeeping:</strong></p><ul><li><p>Support basic AP/AR, invoice entry, receipts, payment follow-ups, and bookkeeping.</p></li><li><p>Experience with Odoo, Zoho Books, and Zoho Inventory is an advantage.</p></li></ul><p><strong>D) Supply Chain</strong></p><ul><li><p>Support basic supply chain tasks, including supplier follow-ups, shipment coordination, stock updates, and order status tracking.</p></li></ul><p><strong>E) Executive Support (Only EA Position):</strong></p><ul><li><p>Provide direct administrative support to the General Manager, including calendar management, correspondence, meeting coordination, and project follow-up.</p></li><li><p>Support the implementation of management decisions, company policies, and strategic initiatives.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Proven experience as a Senior Administrative Assistant, Office Administrator, or Office Coordinator, Executive Assistant is preferred.</p></li><li><p>Must be skilled and experienced in at least two of the following areas: Administrative Assistance, HR Administration, Accounting/Bookkeeping, or Supply Chain.</p></li><li><p>Strong written and verbal communication skills, with professional email drafting ability.</p></li><li><p>Proficient in MS Word, Excel, Outlook, and general office applications.</p></li><li><p>Experience with <strong>Zoho Books, Zoho Inventory, Zoho CRM, or Odoo</strong> is an advantage.</p></li><li><p>Highly organized, detail-oriented, and able to manage multiple administrative tasks with minimum supervision.</p></li><li><p>Proactive, reliable, and willing to learn new systems and procedures.</p><p><br></p></li></ol><p><strong>Additional Qualifying Advantages:</strong></p><ul><li><p>Jordanian driving license.</p></li><li><p>Experience in Digital Marketing or Social Media.</p></li><li><p>Engineering Degree specialized as Mechatronics Engineer will be a Plus+.</p><p><br></p></li></ul><p><strong>How to Apply:</strong></p><ol type="1"><li><p>Visit our careers page</p></li><li><p>Select the relevant job opening</p></li><li><p>Complete the application form</p></li></ol><p><br></p><p><br></p><p><br></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The IMF Resident Representative office for Jordan is seeking to hire a highly qualified Driver to join its team, preferably starting on August 1, 2026. The position is offered as a one-year local contractual appointment, with the possibility of renewal for successive terms of up to three years, subject to continued need and satisfactory performance. Candidates must be nationals or residents of Jordan or be able to independently obtain a valid work permit before starting employment with the Fund to be considered. Proof of nationality, residency, and/or work authorization will be required prior to starting employment. The IMF will not sponsor or assist with obtaining work permits.</p><p><strong>Job Summary</strong></p><p>The driver drives office vehicles for the transport of authorized personnel (usually the Head of Office) and delivery and collection of documents or goods over short distances. The driver is expected to back up others and perform similar assigned work during absences and periods of heavy workload. The driver is usually supervised by a higher-level staff member. Work consists of simple routine tasks performed under prescribed procedures. Exercises judgment in undertaking daily duties. Specific guidelines are provided for most of the tasks. Performs duties on holidays, weekends or beyond office hours as assigned.</p><p><strong>Duties and Responsibilities</strong></p><p>i. Driving and transportation</p><ul><li>Serves as driver for the official business of the Head of Office;</li><li>Drives office vehicles on demand between the office and other loading or unloading points, with due regard to other traffic and time schedules, applying knowledge of traffic regulations and best routes; assists passengers boarding or leaving vehicle; and loads and unloads baggage, documents or goods.</li></ul><p>ii. Safety and Security</p><ul><li>Stays familiar with the local UN security regulations and checks vehicles daily to ensure compliance with these regulations.</li><li>Takes due regard to traffic and other security regulations;</li><li>Ensures IMF vehicles are maintained and kept clean daily.</li><li>Makes arrangements for maintenance of the assigned vehicle, i.e., oil check, water, battery, brakes, tires, etc., and minor repairs.</li><li>Makes sure that the vehicle is duly equipped with the basic safety implements such as: fire extinguisher, spare wheel, safety belts, and jack & tools.</li><li>Keeps a Log of official trips, daily mileage, gas consumption, oil changes, etc.;</li><li>Ensures that the steps required by rules and regulations are taken in case of involvement in an accident.</li></ul><p>iii. Other tasks</p><ul><li>Makes deliveries of parcels, documents, etc., between the office and other institutions;</li><li>Makes minor purchases and collect urgent purchases from local suppliers upon demand and may make or collect payment for goods;</li><li>Assists supervisor in the registration of vehicles and obtaining licenses for expatriate staff;</li><li>Performs other duties as required, e.g., reception, messenger services, photocopying.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Candidates must be nationals or residents of Jordan or be able to independently obtain a valid work permit before starting employment with the Fund to be considered. Proof of nationality, residency, and/or work authorization will be required prior to starting employment.</li><li>The selected candidate is required to have a valid driver s license; a clean driving record and significant driving experience is a must.</li><li>Completion of secondary school education is highly desirable; completion of a bachelor s degree would be an advantage.</li><li>At least three to five years of driving experience with local and highway driving, preferably with an SUV.</li><li>Knowledge of driving rules and road safety regulations.</li><li>The driver is expected to have excellent driving skills, Awareness of defensive and evasive driving.</li><li>Ability to communicate orally and in writing.</li><li>The driver will need to exercise appropriate discretion in dealing with sensitive material.</li><li>Be able to deal effectively and tactfully with state visitors at all levels.</li><li>They should have good interpersonal skills and be very respectful.</li><li>The driver is expected to learn new office administrative tasks and must have occasionally the ability to work long hours and weekends.</li><li>Fluency in oral and written Arabic is required.</li><li>Proficiency in English is preferable.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>JOB SUMMARY </b>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.</p><p>CORE WORK ACTIVITIES Supporting Management of Front Desk Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Ensures employee recognition is taking place on all shifts. Establishes and maintains open, collaborative relationships with employees.</p><p>Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals</p><p>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Strives to improve service performance. Collaborates with the Front Office Manager on ways to continually improve departmental service. Communicates a clear and consistent message regarding the Front Office goals to produce desired results. Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Serves as a role model to demonstrate appropriate behaviors. Sets a positive example for guest relations. Displays outstanding hospitality skills. Empowers employees to provide excellent customer service. Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Provides feedback to employees based on observation of service behaviors. Handles guest problems and complaints effectively. Interacts with guests to obtain feedback on product quality and service levels.</p><p>Managing Projects and Policies</p><p>Implements the customer recognition/service program, communicating and ensuring the process. Ensures compliance with all Front Office policies, standards and procedures. Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</p><p>Additional Responsibilities</p><p>Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Functions in place of the Front Office Manager in his/her absence. Communicates critical information from pre- and post-convention meetings to the Front Office staff. Participates in department meetings.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li><li>OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul><p></p></section>
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<p><br>Summary:<br>The Director of Rooms at Amman Rotana will be responsible for overseeing all rooms-related areas, including Front Office, Housekeeping, Laundry, Recreation, and more. The ideal candidate will have previous experience in a similar position with reputable hotel companies of a similar size and will have a solid track record of managing housekeeping operations and Front Office.<br><br>Job Responsibility:<br>- Oversee and manage all rooms-related areas, including Front Office, Housekeeping, Laundry, and Recreation.<br>- Ensure high standards of cleanliness and guest satisfaction are maintained in all rooms areas.<br>- Develop and implement strategies to optimize room revenue and occupancy.<br>- Train, mentor, and lead a team to deliver exceptional service to guests.<br>- Collaborate with other departments to ensure a seamless guest experience.<br><br>Candidate Requirements:<br>- Previous experience in a Director of Rooms position with reputable hotel companies.<br>- Strong track record of managing housekeeping operations and Front Office.<br>- Excellent leadership and communication skills.<br>- Ability to develop and implement strategies to drive revenue and guest satisfaction.<br>- Strong attention to detail and a passion for delivering exceptional guest experiences.</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<p>Join an International Growth Project</p><p>Haimour International is an international company specializing in premium passenger transportation, mobility services, and operational support. With established operations in France, Germany, and Tunisia, we are now launching our new <b>Back Office in Amman, Jordan</b>, to support our continued international expansion.</p><p>We are looking for an experienced and motivated <b>Human Resources Manager</b> to play a key role in building our Jordanian office from the ground up.</p><p>Key Responsibilities</p><ul><li>Lead the development and organization of the Human Resources department.</li><li>Recruit and onboard the first employees for our Amman office.</li><li>Manage the full recruitment process, from sourcing to hiring.</li><li>Develop HR policies, procedures, and employee onboarding programs.</li><li>Support managers with workforce planning and talent acquisition.</li><li>Manage employee records and HR administration.</li><li>Contribute to building a strong company culture and a high-performing team.</li><li>Support the transition of our back-office operations from Tunisia to Jordan.</li></ul><p>Requirements</p><ul><li>Bachelor's degree in Human Resources, Business Administration, Management, or a related field.</li><li>Previous experience in Human Resources and recruitment.</li><li>Strong organizational and communication skills.</li><li>Ability to work in a fast-growing international environment.</li><li><b>Fluent English is required.</b></li><li><b>French is a plus, but not mandatory.</b></li><li>Arabic is highly appreciated.</li></ul><p>What We Offer</p><ul><li>The opportunity to build a new international office from its very beginning.</li><li>A strategic position with significant career growth opportunities.</li><li>Direct collaboration with the Executive Management.</li><li>An international and multicultural working environment.</li><li>Competitive salary based on experience and qualifications.</li><li>Professional training and long-term development opportunities.</li></ul><p>About Haimour Group</p><p>Haimour Group provides premium transportation and mobility solutions for both B2B and B2C clients across multiple international markets. Our vision is to establish a high-performing back office in Jordan that will support the Group's future growth and international operations.</p><p><b>If you are looking for a challenging opportunity where you can make a real impact and grow with an ambitious international company, we would be delighted to hear from you.</b></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Desired Skills</p><ul><li>Human Resources Management</li><li>Talent Acquisition & Recruitment</li><li>Employee Relations</li><li>HR Administration</li><li>Onboarding & Training</li><li>Performance Management</li><li>Organizational Development</li><li>Leadership & Team Management</li><li>Communication & Interpersonal Skills</li><li>Problem Solving & Decision Making</li><li>Time Management & Organization</li><li>Conflict Resolution</li><li>CRM / ERP </li><li>Microsoft Office (Excel, Word, PowerPoint)</li><li>HRIS / Human Resources Information Systems</li><li>English (Fluent – Required)</li><li>French (Preferred)</li><li>Arabic (Preferred)</li></ul><p><br></p></div>
<p>Handle all guest requests promptly and efficiently Communicate internal and external guest requests via Royal Service software Maintain and monitor the Royal Service software system Ensure all requests logged in Royal Service software are followed up according to the hotel s standards Provide information on hotel services Promote internal outlets (Restaurants ) Have a sufficient working knowledge of all departments, in particular Housekeeping, Front Office and Engineering Maintain an excellent relationship with all departments, in particular Housekeeping, Front Office and Engineering Maintain accurate records of all internal and external guest requests and follow-up with the necessary department and/or guests in the pre-determined time frame Maintain excellent communication within the Royal Service department as well as with all other departments Provide guests with in room communication tools and ensure correct set up Handle and distribute faxes, voice messages and written messages for internal and external guests Have full knowledge of the hotel s emergency procedures Maintain a safe working environment Assist Front Office with administrative duties as required Handle all the tasks requested by the manager</p><p><strong>Desired Candidate Profile</strong></p><p>Fluency in English required (verbal & written) Strong telephone skills Excellent telephone manners, telephone voice Strong typing and clerical skills, organized and detail oriented Strong interpersonal skills and English communication skills A hospitality diploma is an asset Knowledge of computerized Front Office systems required with emphasis in Micros - Fidelio based programs (Opera) and Windows, MS Office Suite an asset Prior experience in customer service an asset A passion for guest service Excellent team spirit Ability to handle many conflicting priorities at any given time Able to work well under pressure Must be willing to work shifts (incl. Night shifts) Knowledge of a third language an asset</p>