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<p><h4>About Lucidya<\/h4>\n<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand, engage, and retain customers at scale.<\/p>\n<p>Unlike traditional platforms that stop at reporting and dashboards, Lucidya combines proprietary AI, deep language understanding, and autonomous workflows to help organizations move from insight to action. Our technology is built in-house and trained on millions of multilingual customer conversations, enabling brands across the MENA region to make better decisions, deliver better experiences, and build stronger customer relationships.<\/p>\n<p>As AI reshapes how businesses operate, we're building products that make customer understanding faster, more accurate, and more actionable than ever before.<\/p>\n\n<h4>Why this role matters<\/h4>\n<p>Most organizations today are overwhelmed with customer data.<\/p>\n<p>Conversations are happening across social media, surveys, reviews, support tickets, messaging channels, and countless other touchpoints. The challenge isn't collecting the data anymore. It's knowing what matters and what to do next.<\/p>\n<p>The Monitoring & Research domain sits at the center of that challenge.<\/p>\n<p>This is where customers come to understand public perception, identify emerging trends, monitor competitors, measure customer sentiment, and uncover the insights that drive business decisions. It is one of the most strategically important parts of Lucidya's platform and one of the biggest opportunities for innovation as AI transforms how research and customer intelligence are done.<\/p>\n<p>As Senior Product Manager, you'll be responsible for shaping how thousands of users discover, trust, and act on insights generated from millions of customer conversations.<\/p>\n<p>You'll be joining a team that values ownership over hierarchy, customer outcomes over feature output, and learning over certainty. We move quickly, challenge assumptions, and expect product leaders to bring strong opinions while remaining open to changing their minds when the evidence says otherwise.<\/p>\n<p>If you're excited by complex customer problems, AI-powered products, and the opportunity to define the future of customer intelligence in a region where world-class solutions are still emerging, this role will give you significant room to make an impact.<\/p>\n\n<h4>What you'll do<\/h4>\n<p><strong>Own the future of Monitoring & Research at Lucidya<\/strong><br>\nYou'll define the vision, strategy, and roadmap across three key product areas:<\/p>\n<ul>\n<li>Social listening<\/li>\n<li>Managed channels analytics<\/li>\n<li>Voice of Customer (VoC)<\/li>\n<\/ul>\n<p>Your responsibility isn't simply delivering features. It's ensuring customers can confidently answer critical business questions about their customers, markets, competitors, and brand performance.<\/p>\n\n<p><strong>Turn customer signals into decisions<\/strong><br>\nYou'll spend significant time understanding how customers currently make decisions, where they struggle to find trustworthy insights, and what prevents them from taking action.<\/p>\n<p>You'll use those learnings to build products that help customers move beyond reporting and toward clear recommendations, meaningful insights, and measurable business outcomes.<\/p>\n\n<p><strong>Lead discovery before delivery<\/strong><br>\nYou'll challenge assumptions, validate problems, and ensure we're solving issues that matter before resources are committed.<\/p>\n<p>You'll regularly engage customers, prospects, Customer Success teams, and internal stakeholders to uncover opportunities and validate product direction.<\/p>\n<p>Success in this role means building the right thing, not simply building things quickly.<\/p>\n\n<p><strong>Raise the quality bar for AI-powered insights<\/strong><br>\nAs AI becomes increasingly central to our platform, you'll help define what \"trustworthy AI\" means in practice.<\/p>\n<p>You'll work closely with AI, Data, Design, and Engineering teams to improve:<\/p>\n<ul>\n<li>Insight accuracy<\/li>\n<li>Sentiment quality<\/li>\n<li>Explainability<\/li>\n<li>Relevance<\/li>\n<li>Customer trust<\/li>\n<\/ul>\n<p>You'll constantly ask whether an insight is genuinely useful, not just technically impressive.<\/p>\n\n<p><strong>Make difficult prioritization decisions<\/strong><br>\nNot every good idea belongs on the roadmap.<\/p>\n<p>You'll evaluate opportunities using customer feedback, product data, market insights, commercial priorities, and strategic impact.<\/p>\n<p>You'll make trade-offs transparently and help the organization understand why certain bets are worth making while others are not.<\/p>\n\n<p><strong>Drive product adoption and business impact<\/strong><br>\nYou'll closely monitor customer behavior, adoption patterns, retention drivers, churn signals, and feedback loops.<\/p>\n<p>You'll use those insights to continuously improve the product and ensure the work being delivered creates measurable value for both customers and the business.<\/p>\n\n<p><strong>Be a leader beyond product<\/strong><br>\nYou'll collaborate across Engineering, Design, AI, Customer Success, Sales, Marketing, and Leadership teams.<\/p>\n<p>You'll help create alignment, provide clarity during ambiguity, and contribute to building a culture where teams are empowered to solve problems rather than simply execute requirements.<\/p>\n\n<h4>Requirements<\/h4>\n<h4>Who you are<\/h4>\n<ul>\n<li>You have strong product fundamentals<br>\nYou have at least 5 years of product management experience, ideally within B2B SaaS environments.<br>\nYou know how to take a problem from discovery through validation, delivery, measurement, and iteration.<br>\nYou understand that product management is ultimately about creating customer and business value, not managing backlogs.<\/li>\n<li>You simplify complexity<br>\nYou're comfortable working with large datasets, analytics platforms, AI-powered products, or technically complex systems.<br>\nMore importantly, you know how to transform complexity into experiences that feel intuitive and useful to customers.<\/li>\n<li>You stay close to customers<br>\nYou don't rely solely on internal opinions to make decisions.<br>\nYou regularly speak with customers, investigate workflows, validate assumptions, and seek evidence before committing to a direction.<br>\nYou're naturally curious about how people work and where products create friction in their lives.<\/li>\n<li>You are comfortable making decisions with incomplete information<br>\nYou won't always have perfect data.<br>\nYou can balance analysis with action, make informed decisions under uncertainty, and adapt when new information becomes available.<\/li>\n<li>You communicate with clarity<br>\nYou can explain technical concepts to non-technical audiences and customer problems to technical teams.<br>\nYou build alignment through clear thinking, structured communication, and transparency.<\/li>\n<li>You care about outcomes<br>\nYou measure success by customer adoption, customer value, and business impact rather than the number of features released.<br>\nYou're willing to challenge existing thinking when you believe there's a better way to solve a problem.<\/li>\n<\/ul>\n\n<h4>Bonus points if you have<\/h4>\n<ul>\n<li>Experience with social listening, media monitoring, Voice of Customer, customer intelligence, or research platforms<\/li>\n<li>Experience building AI-powered, analytics-heavy, or data-intensive products<\/li>\n<li>Familiarity with sentiment analysis, NLP, LLMs, recommendation systems, or automated research workflows<\/li>\n<li>Experience working with Arabic-language products, dialects, or regional customer behaviors<\/li>\n<li>Knowledge of MENA markets, particularly Saudi Arabia and the GCC<\/li>\n<li>Experience with platforms such as Brandwatch, Sprinklr, Meltwater, Talkwalker, Qualtrics, Medallia, or Brand24<\/li>\n<\/ul>\n\n<h4>What success looks like<\/h4>\n<ul>\n<li>Within your first 12 months:<\/li>\n<li>Customers trust Lucidya's insights enough to use them in critical business decisions<\/li>\n<li>Product adoption and engagement across Monitoring & Research increase meaningfully<\/li>\n<li>AI-powered insight experiences become more accurate, actionable, and differentiated<\/li>\n<li>Clear product strategy and prioritization frameworks are established across the domain<\/li>\n<li>Customer feedback consistently influences roadmap decisions<\/li>\n<li>Cross-functional teams have strong alignment around goals, priorities, and outcomes<\/li>\n<\/ul>\n\n<p>Lucidya is an equal opportunity employer. We believe great teams are built through diverse experiences, perspectives, and backgrounds. If you're excited about the opportunity but don't meet every requirement, we encourage you to apply anyway.<\/p><\/p><p><\/p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manage the day-to-day operations of the Executive Office, ensuring seamless administrative and operational support to executive leadership.<br>Act as the primary liaison between the executive office and VIP guests.<br>Coordinate high-level meetings, executive calendars, official visits, and confidential engagements, ensuring meticulous planning and execution.<br>Organize VIP events, official ceremonies, executive forums, board meetings, and high-profile conferences in accordance with protocol and international standards.<br>Prepare executive correspondence, briefing materials, presentations, reports, meeting agendas, and confidential documentation for senior leadership.<br>Ensure effective follow-up on executive decisions, strategic initiatives, and cross-functional action plans.<br>Manage protocol arrangements for local and international delegations, including travel logistics, hospitality, accommodation, and official itineraries.<br>Handle highly confidential information with the utmost professionalism, integrity, and discretion.<br>Coordinate executive travel, official missions, and international engagements.<br>Oversee Executive Office processes, ensuring operational efficiency, governance, and adherence to organizational standards.<br>Support senior leadership in strategic projects, special assignments, and executive communications.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Business Administration, International Relations, Public Administration, Political Science, or a related field.<br>6+ years of experience supporting C-level executives, board members, ambassadors, ministers, or senior leadership.<br>Previous experience within an embassy, ministry, government entity, international organization, NGO, UN agency, multinational corporation, or executive office is highly preferred.<br>Demonstrated experience managing executive offices, coordinating high-level meetings, board meetings, VIP visits, and international events.<br>Strong understanding of executive office management, protocol, stakeholder engagement, and official correspondence.<br>Exceptional organizational and project management skills with the ability to manage multiple priorities in a fast-paced environment.<br>Excellent communication and interpersonal skills in both Arabic and English.<br>Proven ability to interact confidently with senior executives, government officials, diplomats, international partners, and other high-profile stakeholders.<br>High level of professionalism, discretion, integrity, and confidentiality.<br>Advanced proficiency in Microsoft Office and executive office management tools.<br>Strong attention to detail with the ability to anticipate executive needs and ensure flawless execution of priorities.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of the United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda, and fully embodies the UN 2.0 shift anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The Regional Director reports to the Assistant Secretary-General (ASG)/Director, Development Coordination Office (UNDCO), under the overall leadership of the Chair of the UNSDG/Deputy Secretary-General as a second reporting officer. The Regional Director leads DCO's interface at the regional level, ensuring effective horizontal collaboration across the UN Development System. The Regional Director performs a key strategic role in advancing the collaboration across regional mechanisms, including the Regional Platforms for Integration, and provides field-facing support to regional and country offices, in close collaboration with the Regional Economic Commission. The Regional Director supports the Resident Coordinator system by enabling effective coordination with all parts of DCO to deliver coherent, timely, and high-quality support for the implementation of DCO's mandate. As a core member of the UNDCO senior leadership team, the Regional Director leads DCO's regional coordination support to Resident Coordinators. The Regional Director works closely with the Director of the Partnerships and Engagement Division, the Director of the SDG Coordination, Integrated Policy and Programme Division, the Chief of the RC System Leadership Branch, the Chief of Staff and the strategic units in the Office of the ASG, as well as with the Secretariat's OneEO, to promote coherent, timely and system wide SDG delivery. The position is located in the United Nations Development Coordination Office (UNDCO) in Amman. Responsibilities The Regional Director is a team & thought leader, convenor, facilitator and broker of partnerships and strategic analyst on sustainable development. The Regional Director is also an experienced development practitioner, and an accomplished Representative, with strong strategic and management capacities. The role is primarily outward facing on regional, sub-regional and country-support-led strategic support to RCs and is supported by a regional team. Within delegated authority, the Regional Director will be responsible for leading the Regional Office in the following areas: Regional Sustainable Development Thought leadership, partnerships and convening for SDG impact: Leads Regional thought leadership on strategic regional issues pertinent to SDG acceleration both regionally and at the country level for countries within the region and across regions (in collaboration with peer Regional Directors and DCO HQ-NY) convening the regional</p></div></section>
<p><h4>Position summary</h4>
<p>Inspect guest rooms, public areas, pool, etc. after being cleaned by housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of housekeeping, engineering, front office, and laundry. Document and resolve issues with discrepant rooms with the front desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>
<p>Behind every tender submitted on time and every visiting principal who leaves impressed, there's someone who made the day run. An engineering and contracting company with head offices in Amman is looking for that person.</p>
<p><strong>THE ROLE</strong></p>
<ul>
<li>Be the first voice and face of the company: welcome visitors, handle calls and mail, and keep the front office presentable and stocked.</li>
<li>Prepare, format and proof correspondence, reports, tender documents and presentations - in English and Arabic.</li>
<li>Keep senior management's calendars, appointments and deadlines under control; coordinate meetings and take crisp minutes.</li>
<li>Arrange travel, accommodation and visas for the team and visiting principals; plan internal and client events.</li>
<li>Own the filing systems, records and databases so the right document is always one search away.</li>
<li>Keep information moving between departments, clients and suppliers — accurately and discreetly.</li>
</ul>
<p><strong>REQUIREMENTS</strong></p>
<ul>
<li>Bachelor’s degree in business administration, Management, Languages, IT, or a related field.</li>
<li>Fresh graduate or up to 3 years of experience as an administrative assistant, executive secretary or receptionist.</li>
<li>Excellent written and spoken English - flawless spelling, grammar, and tone in business correspondence.</li>
<li>Confident with MS Office (Word, Excel, Outlook, PowerPoint) and office equipment; fast, accurate typing.</li>
<li>Professional presence and a genuine service attitude with guests, callers and colleagues.</li>
</ul>
<p><strong>KEY COMPETENCIES</strong></p>
<p>Attention to detail · Planning and organizing · Time management · Clear verbal and written communication · Confidentiality and discretion · Customer-service orientation · Initiative · Reliability · Ability to work under pressure</p>
<p> </p>
<p><strong>WHY US</strong></p>
<p>A long-established engineering firm serving Jordan's heavy industry - where a well-run office is not a back-office function but part of how we win work. You'll work directly with senior management, learn how a technical business operates, and grow with it.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>
<p><strong>Service Desk Engineer – Arab World</strong></p>
<p><strong>Location:</strong> Jordan (occasional travel required)</p>
<p><strong>Contract:</strong> Permanent, Full-Time</p>
<p><strong>Region:</strong> Arab World</p>
<p><strong>Department:</strong> Systems, Digital and Data – Global IT Service Desk Team</p>
<p><strong>Grade:</strong> Level D Upper (Operational) D3</p>
<p><strong>The Vacancy</strong></p>
<p>Are you passionate about Microsoft technologies and enjoy helping people get the best from modern business applications?</p>
<p>Based in Amman, Jordan, you will be part of our Global IT Service Desk, supporting and enhancing Microsoft's Business Applications, including Dynamics 365, Power Apps, Power Automate and Power BI. Alongside this, you will provide first and second-line support to colleagues across our international organisation, helping to deliver reliable, user focused IT services.</p>
<p>If you enjoy solving problems, improving business processes and delivering excellent customer service, we'd love to hear from you.</p>
<div>
<hr>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Managing Director- Jordan Operations (Serving a US Based Wealth Management Firm)
<ul>
<li><span>Posting Date</span>: 07/07/2026</li> <li><span>Ref</span>: JOR-444</li> <li><span>Position</span>: Managing Director- Jordan Operations (Serving a US Based Wealth Management Firm)</li>
<li> </li><li><span>Location</span>: Jordan</li>
<li><span>City</span>: Amman</li>
<li> </li><li><span>Sector</span>: Financial Services </li> <li><span>Years of Experience</span> 10 to 15 minimum </li>
<li> </li><li><span>Qualification</span>: Education Bachelor’s degree in Finance, Accounting, Business Administration, Economics, Financial Planning, or a related field. MBA or CFA, CFP, CPA, or CMA credentials are highly desirable.</li> <li><span>Salary</span>: Highly Competitive Executive Market Rate + Performance Incentive</li> <li><span>Workdays</span>: 5</li> <li> </li><li><span>Description</span>: Our client is a pioneering U.S.-based Islamic wealth management and registered investment advisory firm managing several billion dollars in assets on behalf of individuals, families, retirement plans, charitable organizations, and institutions.<br> The firm combines fiduciary excellence, stewardship, ethical investing, and faith-based principles to help clients preserve, grow, and transfer wealth responsibly across generations. Rather than viewing wealth as something to be owned, the firm believes wealth is entrusted to our care and should be managed with integrity, wisdom, and long-term responsibility.<br> As part of its international expansion, the firm is establishing a strategic Operations and Client Service Center in Amman, Jordan, that will become a critical extension of its U.S. wealth management platform.<br> Position Summary<br> The Managing Director will serve as the senior executive responsible for establishing, leading, and scaling the Jordan Operations Center.<br> This is considerably more than a traditional office management role. The successful candidate will build an enduring institution that supports one of the leading Islamic wealth management firms in the United States. The Managing Director will be responsible for developing the people, culture, operational infrastructure, and leadership capacity necessary to support a world-class client service organization.<br> Operating primarily during U.S. Eastern business hours, the Managing Director will work closely with the firm’s executive leadership in the United States to ensure seamless collaboration, operational excellence, and exceptional service delivery.<br> The successful candidate will possess strong financial services expertise, exceptional leadership abilities, excellent English communication skills, and a passion for building high-performing organizations founded on integrity, stewardship, accountability, and continuous improvement.<br> The ultimate objective is to institutionalize a culture of stewardship in which every client interaction, operational process, and employee reflects the firm’s commitment to excellence, fiduciary responsibility, and service.<br> ⸻<br> Core Responsibilities<br> 1. Country Leadership & Institutional Development<br> * Launch, establish, and lead the Jordan Operations Center.<br>
* Build a scalable operational infrastructure capable of supporting the firm’s long-term international growth.<br>
* Establish the Jordan office as a trusted and indispensable extension of the U.S. organization.<br>
* Ensure full compliance with Jordanian labor laws, employment regulations, corporate governance requirements, and government registrations.<br>
* Manage local vendors, service providers, and regulatory relationships.<br> 2. Talent Acquisition, Leadership & Culture<br> * Recruit, hire, develop, mentor, and retain exceptional professionals.<br>
* Build a disciplined, highly engaged, mission-driven client service organization.<br>
* Develop future leaders through coaching, succession planning, and professional development.<br>
* Foster a culture built upon stewardship, trust, accountability, collaboration, and continuous learning.<br>
* Establish performance management systems that encourage ownership and excellence.<br> 3. Wealth Management Operations & Client Service Excellence<br> * Provide executive oversight of wealth management support operations, including client onboarding, account administration, custodial coordination, financial planning support, and investment operations.<br>
* Ensure operational accuracy, responsiveness, confidentiality, and exceptional client service.<br>
* Build systems that consistently exceed U.S. wealth management service standards.<br>
* Develop proactive client follow-up procedures that strengthen long-term client relationships.<br>
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More<br>
</li>
</ul>
<br>
<br> </div>
<p>We believe it s our people who create memorable experiences for our guests. Our current Team Leader has just been promoted, so we re looking for the next passionate leader to join our Front Office team! If you love creating great guest experiences, enjoy leading a team and want to grow your career, this could be your opportunity.</p><p>Your job will include but not limited to:</p><ul><li>Looking after the guests and ensuring they have an incredible experience with us</li><li>Coaching & Training the Team members</li><li>Responsible for performing the services assigned to his/her shift in the best and most appropriate manner.</li><li>Supervise and support of the Front Office team.</li><li>Handling any guest complaints.</li><li>Direct daily front office operations.</li><li>Supervise front talent and help out with accounting problems.</li><li>Ensure department policies and procedures are understood by all employees and observed in tasks performed.</li><li>Perform any other duties as directed by the Front Office Management.</li></ul><p>What s in it for you:</p><ul><li>Employee discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li></ul><p>What you will be doing:</p><ul><li>Greet, check-in, respond to requests and settle accounts while providing exceptional service</li><li>Take initiative to add a personalized experience</li><li>Proudly promote the hotel facilities, looking for opportunities to enhance a guest s stay through up-selling</li></ul><p><strong>Desired Candidate Profile</strong></p><p>A University Degree in Hospitality</p><p>6-12 months experience in front office operations in hotels in a supervisory level (preferably within Accor group)</p><p>Motivated Team Player</p><p>Proactive</p><p>Takes Initiative</p><p>Organisational Skills</p>
<p><b>POSITION SUMMARY I</b>nspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><span><strong>Role Summary</strong></span></span><p><span><span></span></span></p></div>
<p><strong>Overview</strong><br>Seeking an organized, customer‑focused Office Administrator to support a small cleaning services business based in Australia. </p><p>You’ll manage client communications, staff scheduling, basic accounts tracking, and day‑to‑day operational support within our existing operations and accounting system.</p><p><strong>Key Responsibilities</strong><br>- Handle inbound customer calls, messages, and emails for enquiries and bookings, confirm appointments and follow up as needed.<br>- Create, update and maintain staff schedules, assign jobs and manage availability/cover.<br>- Record and track quotes, raise invoices, reconcile payments, and assist with staff payment processing.<br>- Monitor job quality feedback, respond to daily operational requests from staff, and escalate issues when required.<br>- Provide general administrative support.</p><p><strong>Required Qualifications</strong><br>- Native/Excellent English speaker (IELTS 8.0 or equivalent).<br>- Strong communication and customer service skills.<br>- Proficient with computers and comfortable using current technologies.<br>- Flexibility to work occasional evenings/weekends.</p><p><strong>Preferred Qualifications</strong><br>- 1-2 years administrative or customer‑service experience<br>- Basic bookkeeping skills (experience with invoicing, reconciliations, payroll entry).<br>- Experience with CRM software (mainly ServiceM8 or similar applications).<br>- Familiarity with cleaning services or field service operations.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsibilities</p><ul><li>Prepare and manage the annual budget, cost forecasts, and financial plans for the manufacturing operation.</li><li>Oversee product/manufacturing costing, standard costing, and variance analysis (material, labor, overhead).</li><li>Ensure timely and accurate monthly, quarterly, and annual financial statements and management reports.</li><li>Manage cash flow, working capital, and relationships with banks and external auditors.</li><li>Ensure compliance with tax regulations, statutory reporting, and internal financial controls.</li><li>Lead cost-reduction and efficiency initiatives in coordination with Operations and Procurement.</li><li>Supervise the finance team (Cost Accountant, Accountant, Accounts Payable & Receivable Officer) and review their work for accuracy and compliance.</li><li>Support investment appraisals, capital expenditure requests, and business case analysis for the factory.</li><li>Liaise with corporate/head-office finance on consolidated reporting and policy alignment.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Finance, Accounting, or related field; professional certification (CPA, ACCA, CMA) preferred.</li><li>7+ years of finance experience, including at least 3 years in a managerial role, ideally in a manufacturing/industrial environment.</li><li>Strong background in cost accounting and manufacturing finance.</li></ul><p></p></section>
<p>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p>Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</p><p>Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Sets a positive example for guest relations. Understands the brand's service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 2 years experience in the housekeeping or related professional area.</li><li>OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul>
<p>JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p><strong>CORE WORK ACTIVITIES</strong></p><p>Managing Housekeeping Operations and Budgets</p><p>Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</p><p>Conducting Human Resources Activities</p><p>Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Ensuring Exceptional Customer Service</p><p>Sets a positive example for guest relations. Understands the brand's service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.</p><p><strong>Desired Candidate Profile</strong></p>High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartistu00ae and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Manage all activity within the marketing and public relations department, ensuring all brand standards are followed.<br>
Serve as the hotelu2019s primary brand ambassador, ensuring that brand guidelines are followed.<br>
Develop the hotelu2019s communication strategies and execute the marketing, public relations and marketing campaigns in conjunction with the Sales, Spa, Food and Beverage departments to ensure profit growth and brand exposure.<br>
This includes but is not limited to the following:</p>
<ul>
<li>Hotel photography</li>
<li>Creative direction for advertisements</li>
<li>PR pitch calendars and tactical activities</li>
<li>Development and dissemination of media releases, minimum 2 per month</li>
<li>Guest and sales collateral pieces</li>
<li>Build brand partnerships and generate consumer event activations at the property level</li>
<li>Plan and execute 6 - 8 media events per year, ranging from restaurant launches, packages, media familiarization trips, etc.</li>
<li>Research, analyze and monitor financial, technological and demographic factors so that market opportunities may be capitalized on</li>
<li>Plan and oversee the hotelu2019s advertising and promotional activities, including print, electronic, radio, social and direct mail</li>
<li>Develop promotional materials, including printed collateral</li>
<li>Liaise with the regional and corporate office on projects to support FRHI initiatives</li>
<li>Provide key messaging support for media interviews and for reputation management issues, i.e. crisis communications</li>
<li>Develop and deliver insightful strategies and presentations to the executive committee and business departments where appropriate</li>
<li>Manage PR and marketing agency resources for ad hoc projects and campaigns</li>
<li>Update and regularly review all hotelsu2019 restaurant and spa listings in both print and electronic media</li>
<li>Work with digital marketing to develop compelling consumer and media content</li>
<li>Submit monthly reports to the Dubai Regional Office (DRO) outlining return on investment (ROI), media awareness/coverage and key activities</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Minimum 5 - 8 years of experience in marketing/communications, preferably in a hotel environment</li>
<li>Excellent English written and verbal communication skills required</li>
<li>Proficiency in Word, Excel, and database management software</li>
<li>The successful candidate will be an extremely organized, detail-oriented, professional, and a self-motivated team player with excellent interpersonal skills</li>
<li>Must be able to work well under pressure and manage stakeholder expectations from each property</li>
<li>University education preferred</li>
<li>Experience with or contacts within GCC media marketplace are an asset</li>
<li>Arabic language and written skills is an asset</li>
<li>Marketing and PR agency experience is an asset</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p>CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</p><p>Conducting Human Resources Activities Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concernsparticipates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Ensuring Exceptional Customer Service Sets a positive example for guest relations. Understands the brand's service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p></section>
<p><h4>Description</h4>
<p>Lead and manage the bank’s performance management, compensation & benefits, talent management, and succession planning functions. Develop and implement performance, rewards, and employee benefits programs aligned with the bank’s strategic objectives.</p>
<p>Ensure competitive compensation structures and benefits through salary benchmarking, market analysis, and job evaluation practices. Oversee employee performance management processes, including goal setting, KPI development, performance reviews, and development planning.</p>
<p>Drive talent management, succession planning, workforce planning, and career development initiatives to support organizational growth and business continuity. Collaborate with HR functions and business stakeholders to enhance employee engagement, retention, and overall employee experience.</p>
<p>Ensure internal equity, external competitiveness, and compliance with bank policies, procedures, and regulatory requirements. Lead organizational initiatives and continuous improvement efforts by applying best practices in compensation, performance, and talent management.</p>
<p>Provide leadership, guidance, and operational oversight across head office, subsidiaries, and international branches. Monitor key HR metrics, prepare management reports, and support decision-making through data-driven analysis and recommendations.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in business administration, banking, HR, or a related field.</li>
<li>Minimum 8 years of HR experience in relevant functions (performance, compensation & benefits, talent, succession).</li>
<li>Professional HR certification preferred (SHRM, CIPD, or equivalent).</li>
<li>Good command of English language.</li>
<li>Strong knowledge of HR systems, policies, and procedures (performance management, compensation & benefits, succession planning).</li>
<li>Good understanding of Jordanian labor law and HR regulatory frameworks.</li>
<li>Proficient in computer systems and HR-related applications.</li>
<li>Strong leadership, supervisory, and people management skills.</li>
<li>Excellent communication, presentation, persuasion, and influencing abilities.</li>
<li>Strong planning, organization, and problem-solving skills.</li>
<li>Ability to innovate and develop HR programs and initiatives.</li>
<li>Strong interpersonal skills and ability to work effectively with stakeholders.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p><p>Lead and oversee all banking operations to ensure efficiency, accuracy, compliance, and service excellence.</p><p>Develop and implement operational strategies that support the Bank's strategic objectives and sustainable growth.</p><p>Drive operational excellence through process optimization, automation, and digital transformation initiatives.</p><p>Ensure compliance with regulatory requirements, Central Bank regulations, internal policies, and governance standards.</p><p>Strengthen operational risk management frameworks and internal control processes.</p><p>Monitor operational performance through KPIs and implement continuous improvement initiatives.</p><p>Collaborate with executive leadership to support strategic planning, business growth, and organizational transformation.</p><p>Oversee business continuity planning and operational resilience across all banking operations.</p><p>Manage relationships with regulatory authorities, auditors, and key external stakeholders.</p><p>Lead, mentor, and develop senior operational teams while driving succession planning and talent development.</p><p>Oversee operational budgets, resource planning, and cost optimization initiatives.</p><p>Enhance customer experience by improving operational processes across all banking channels.</p><p>Required Skills</p><p>Change Management</p><p>Strategic Planning</p><p>Risk Management</p><p>Communication</p><p>Operational Management</p><p>Job Details</p><p>Location Amman - Jordan</p><p>Industry Accounting & Finance</p><p>Job Type Full-Time</p><p>Degree Bachelor</p><p>Experience 20+</p><p>Nationality Unspecified</p><p>Login to Apply</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Finance, Business Administration, Banking, Accounting, Economics, or a related field.</p><p>Master's degree (MBA or equivalent) is highly preferred.</p><p>Professional certifications such as PMP, Lean Six Sigma, COBIT, ITIL, or Risk Management certifications are an advantage.</p><p>Minimum 20 years of progressive experience in the banking sector, primarily in Banking Operations.</p><p>At least 10 years of experience in senior executive leadership roles within a reputable bank.</p><p>Extensive experience managing large-scale banking operations in a regulated environment.</p><p>Proven track record in operational transformation, process improvement, and digital banking initiatives.</p><p>Strong knowledge of retail banking, corporate banking, centralized operations, payments, trade finance, card operations, branch operations, and back-office functions.</p><p>Experience working with regulatory authorities and governance frameworks.</p><p>Excellent leadership, strategic planning, stakeholder management, and decision-making skills.</p><p>Strong communication skills in both Arabic and English.</p><p></p></section>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartistu00ae and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Manage all activity within the marketing and public relations department, ensuring all brand standards are followed.<br>
Serve as the hotelu2019s primary brand ambassador, ensuring that brand guidelines are followed.<br>
Develop the hotelu2019s communication strategies and execute the marketing, public relations and marketing campaigns in conjunction with the Sales, Spa, Food and Beverage departments to ensure profit growth and brand exposure.<br>
This includes but is not limited to the following:</p>
<ul>
<li>Hotel photography</li>
<li>Creative direction for advertisements</li>
<li>PR pitch calendars and tactical activities</li>
<li>Development and dissemination of media releases, minimum 2 per month</li>
<li>Guest and sales collateral pieces</li>
<li>Build brand partnerships and generate consumer event activations at the property level</li>
<li>Plan and execute 6 - 8 media events per year, ranging from restaurant launches, packages, media familiarization trips, etc.</li>
<li>Research, analyze and monitor financial, technological and demographic factors so that market opportunities may be capitalized on</li>
<li>Plan and oversee the hotelu2019s advertising and promotional activities, including print, electronic, radio, social and direct mail</li>
<li>Develop promotional materials, including printed collateral</li>
<li>Liaise with the regional and corporate office on projects to support FRHI initiatives</li>
<li>Provide key messaging support for media interviews and for reputation management issues, i.e. crisis communications</li>
<li>Develop and deliver insightful strategies and presentations to the executive committee and business departments where appropriate</li>
<li>Manage PR and marketing agency resources for ad hoc projects and campaigns</li>
<li>Update and regularly review all hotelsu2019 restaurant and spa listings in both print and electronic media</li>
<li>Work with digital marketing to develop compelling consumer and media content</li>
<li>Submit monthly reports to the Dubai Regional Office (DRO) outlining return on investment (ROI), media awareness/coverage and key activities</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Minimum 5 - 8 years of experience in marketing/communications, preferably in a hotel environment</li>
<li>Excellent English written and verbal communication skills required</li>
<li>Proficiency in Word, Excel, and database management software</li>
<li>The successful candidate will be an extremely organized, detail-oriented, professional, and a self-motivated team player with excellent interpersonal skills</li>
<li>Must be able to work well under pressure and manage stakeholder expectations from each property</li>
<li>University education preferred</li>
<li>Experience with or contacts within GCC media marketplace are an asset</li>
<li>Arabic language and written skills is an asset</li>
<li>Marketing and PR agency experience is an asset</li>
</ul></p><p></p>