office manager Jobs
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<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Key deliverables and responsibilities</h4>
<h4>Operations:</h4>
<ul>
<li>Is responsible for the safety of guests and employees that are inside the designated swimming areas (pool) during the posted business hours.</li>
<li>Must be certified lifeguard of any of the world's Lifeguard Associations and on active status.</li>
<li>Artificial respiration (mouth-to-mouth).</li>
<li>Cardiopulmonary resuscitation (CPR).</li>
<li>Is responsible for the safety set-up at the pool which includes:
<ul>
<li>Set up of the life-saving flotation devices along the shoreline / around the pool.</li>
<li>Correct flag (colours) must be put up during business hours.</li>
<li>Rescue surfboard ready on the shoreline.</li>
<li>First aid kit at the pool office.</li>
<li>Posting of business hours.</li>
<li>Depth of the pool(s).</li>
<li>Water and air temperatures.</li>
<li>Wind force / wind speed.</li>
</ul>
</li>
<li>Is responsible to respond to any emergency within our swimming area / pool area.</li>
<li>Monitors, observes and controls the windsurfers, sailors and sea bikes while out on the sea. Supervises and organises rescue of windsurfers, sailing boats or sea bikes if needed.</li>
<li>Is responsible to ensure that all water sport activities / pool activities are executed according to the RSA Manual safety procedures (life or flotation devices must be worn etc.).</li>
<li>Is responsible that safety rules and regulations are posted at the pool centre.</li>
<li>Is responsible for a temporary replacement while going to the bathroom and for lunch or breaks etc.</li>
<li>Maintains appropriate standards of conduct, dress, hygiene, uniform appearance and posture of himself/herself and all personnel involved in the life-saving operations.</li>
<li>Performs related duties and special projects as assigned by the Recreation Manager or his/her delegate.</li>
<li>To carry out any other reasonable duties and responsibilities as assigned.</li>
</ul>
<h4>Additional information</h4>
<h4>Your team and working environment:</h4>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<h4>Our commitment to diversity & inclusion:</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Reporting to the Director, Spa & Recreation, responsibilities and essential job functions include but are not limited to the following:</p>
<ul>
<li>Consistently offer professional, friendly and engaging service</li>
<li>Welcome guests to the Spa and ensure they have a safe and enjoyable experience</li>
<li>Ensure all guests are registered prior to using the fitness facility</li>
<li>Have full working knowledge and capability to supervise, correct, and demonstrate all duties and tasks in the assigned workplace</li>
<li>Maintain current knowledge of all spa services, pricing, offerings, schedules, specials, and other services provided at the spa</li>
<li>Provide bespoke guest service to every guest who enters the gym and spa as per the Fairmont Standard Operating Procedures</li>
<li>Ensure all guests are aware of the guidelines regarding the use of the facility</li>
<li>Maintain cleanliness of all types of equipment, public and service areas</li>
<li>Ensure guest members are aware of all programs and activities available</li>
<li>Bus and stock all service area items including towels, water, ice, beverages, magazines, newspapers and clean headsets</li>
<li>Schedule all colleagues in all departments of Recreation & Wellness and ensure smooth operation of the reception</li>
<li>Provide guests with all information regarding the fitness facility and its offerings</li>
<li>Provide all administrative duties as required</li>
<li>Assist in promoting the facility and organizing special events as required</li>
<li>Report any equipment that needs servicing</li>
<li>Provide a high level of guest satisfaction through effective communication</li>
<li>The Recreation Supervisor is responsible for supporting the Director of Recreation & Entertainment and the team to operational excellence while understanding and executing the short- and long-term goals established by the Director of Recreation & Entertainment</li>
<li>Follow departmental policies and procedures</li>
<li>Follow all safety and sanitation policies</li>
<li>Other duties as assigned</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Previous experience in a fitness facility an asset</li>
<li>Certification in CPR First Aid required</li>
<li>Organized and a great team player</li>
<li>Passionate about wellness and a healthy working environment</li>
<li>Implementing programs whereby the spa journey intensifies through a combination of individual touches and experiences</li>
<li>Computer literate in Microsoft Windows applications required</li>
<li>Excellent communication and organizational skills</li>
<li>Strong interpersonal and problem-solving abilities</li>
<li>Highly responsible and reliable</li>
<li>Ability to work cohesively as part of a team</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Organizational Background</b></p><p>Anera (American Near East Refugee Aid) is a non-political, non-religious international humanitarian and development organization that has worked for decades to address the development and relief needs of communities across the Middle East, including Palestine, Lebanon and Jordan. Anera delivers programs in education, health, economic development and emergency relief, working closely with local partners and communities.</p><p><br></p><p><b>Project Background</b></p><p>The Gaza Support Program provides critical humanitarian support to Palestinian patients and their accompanying family members who have been displaced from Gaza and are receiving specialized medical treatment in Jordan. The program operates across accommodation sites and partner hospitals in Amman, coordinating closely with the Jordan Hashemite Charity Organization (JHCO), partner medical facilities, and other service providers to ensure patients receive dignified, timely, and well-coordinated care across medical, psychosocial, and basic support components.</p><p>To strengthen the program's clinical coordination and case management capacity, Anera Jordan is seeking a consultant to serve as Medical Coordinator on a part-time basis for a period of four months.</p><p><br></p><p><b>Objective of the Consultancy</b></p><p>The objective of this consultancy is to provide specialized clinical verification and reporting support to the Gaza Support Program, ensuring that medical case files, clinical reports, and supporting documentation are reviewed for accuracy, completeness, and consistency. The consultant will serve as a clinical reviewer and technical resource person to the Project Manager and program team — verifying case data, reviewing medical reports, and preparing structured caseload reporting and analysis — enabling the program team to deliver effective, evidence-based, and dignified care to Gazan patients in Jordan under Anera scope of coverage. </p><p><br></p><p><b>Scope of Work</b></p><p><b>The consultant will be responsible for the following:</b></p><p><br></p><ul><li><b>Case File & Clinical Report Verification</b>: To verify medical evacuation case files and trackers maintained by the project team for completeness and data quality, monitoring cost utilization against category ceilings, and to review medical reports, diagnoses, and treatment plans submitted by partner hospitals for clinical accuracy and appropriateness, providing clinical opinion to support case decisions under the Project Manager's strategic oversight; to participate as needed (not on a daily basis) in clinical coordination meetings or case conferences to clarify questions arising from case reviews, and to escalate discrepancies, high-risk/urgent cases, or non-medical support needs to the Project Manager/Project Officer in a timely manner, without independently authorizing such services.</li></ul><p> </p><ul><li><b>Reporting, MEAL & Data Management</b>: To prepare structured monthly reports summarizing caseload status, clinical risk flags, and verification findings based on reviewed case data, and to contribute verified clinical indicators and narrative inputs to monthly, quarterly, and donor reports and MEAL dashboards, while maintaining strict confidentiality and data protection standards for all patient information.</li></ul><p> </p><ul><li><b>Technical Support</b>: To provide input on updating standardized clinical documentation tools, case review checklists, and verification-related SOPs for Project Manager approval, and to offer ad hoc clinical/technical guidance to the program team on specific case questions as they arise.</li></ul><p> </p><p><b>Deliverables</b></p><p><br></p><ul><li> Verify medical evacuation tracker and case files against existing and newly submitted patient supporting documentation from partner hospitals; flag discrepancies and urgent cases that may exceed the funding cap. / Monthly, ongoing</li></ul><p><br></p><ul><li> Review medical reports shared by partner hospitals and prepare a comprehensive report on findings, flagging discrepancies or risks; participate in coordination meetings as needed to clarify clinical questions and share MoMs. / Monthly, ongoing </li></ul><p><br></p><ul><li> Provide input on program templates, documentation tools, and verification-related standard operating procedures (SOPs) to support MEAL data inputs and ensure accurate documentation and record-keeping. / Months 1–2 (initial), Month 4 (final review)</li></ul><p><br></p><ul><li> Final report with caseload summary, outcomes, handover notes, and recommendations. / Last 5 working days</li></ul><p> </p><p><b>Duration & Level of Effort</b></p><p>The consultancy will require an estimated level of effort of up to 15 days per month over a four-month period (up to 60 consultancy days in total). The consultant will perform the assignment based on the agreed deliverables and timelines, with in-person presence at the Anera Jordan office, hospitals, or accommodation sites as required for the completion of specific deliverables and case reviews. The exact start date will be confirmed upon contracting.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Qualifications & Experience</b></p><p>• Bachelor's degree in Medicine, Public Health, Health Management, or a closely related field; advanced degree is an asset.</p><p>• Minimum 3–5 years of relevant professional experience in case management, health coordination, or medical program support in a humanitarian or development context.</p><p>• Demonstrated experience working with vulnerable populations including patients, refugees, or displaced persons; prior experience with medical evacuation programs or hospital coordination is a strong asset.</p><p>• Strong data management and reporting skills; experience maintaining case trackers, beneficiary databases, or similar tools (Excel, Kobo, or similar) — this is a core requirement.</p><p>• Familiarity with JHCO operational frameworks, Jordanian health system referral pathways, or MHPSS principles is highly desirable.</p><p>• Strong organizational, coordination, and interpersonal skills; ability to work effectively across multiple partners in a fast-paced environment.</p><p>• Proficiency in Microsoft Office (Word, Excel, PowerPoint); experience with data management platforms is an advantage.</p><p>• Fluent Arabic and working proficiency in English (written and verbal).</p><p>• Ability to handle sensitive, confidential information with professionalism, discretion, and cultural sensitivity.</p><p>• Demonstrated ability to work independently, manage competing priorities, and deliver quality outputs within agreed timelines — as required of a consultancy engagement.</p><p><br></p><p><b>Reporting & Coordination</b></p><p>The consultant will coordinate with the Project Manager – Gaza Support Program, with oversight from the Deputy Director of Programs (DDP) at Anera Jordan. </p><p><br></p><p><b><span></span>Safeguarding & Code of Conduct</b></p><p>Given that the program serves vulnerable, war-affected children, the consultant must adhere at all times to Anera's Child Safeguarding Policy, Code of Conduct and Protection from Sexual Exploitation and Abuse (PSEA) standards. The selected consultant will be required to sign these policies prior to commencing work and may be subject to reference and background checks. Any safeguarding or child protection concern must be reported immediately to the Project Manager.</p><p><br></p></div>
<p>PIPECARE Group is looking for an experienced Project Manager to oversee in line inspection projects for our Middle East operations, based in Jordan . By providing technology and service focused solutions to the international arena of the oil and gas industry, the PIPECARE Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 25 years. Industry / sector: Oil & Gas / In Line Inspection services. Position Summary The Project Manager responsible for managing the PIPECARE operational projects at corporate office and PIPECARE subsidiaries. PIPECARE operational projects involve (but not limited) the mobilization of the resource to the Oil & Gas fields, servicing the Oil & Gas pipelines, arranging field surveys and field verifications, demobilization of equipment upon completion and Reporting. The candidate will lead a project team, producing, executing and controlling the project budget .</p><p>Key Responsibilities</p><ul><li>Contract review.</li><li>Planning and coordination of activities.</li><li>Ensuring all project related info is entered in ERP.</li><li>Plan internal and external KOM.</li><li>Place all necessary requests and check with RM on resource.</li><li>Review assigned budget from sales.</li><li>Request site assessment.</li><li>Request TM, Log (supply chain) & DA for their services and agree on dates (Handshake).</li><li>Request Task to TM.</li><li>Request Task to LOG.</li><li>Request Task to DA.</li><li>Create Purchase requisitions when required.</li><li>Job Safety Analysis.</li><li>Have a briefing meeting with relevant parties when required internally.</li><li>Obtain written approvals from customers prior to run & have focal point identified from customer side prior to mobilization.</li><li>PM to get recorded Tool Box Meeting.</li><li>Realization of field activities.</li><li>Demobilization activities.</li><li>Payment milestones /Invoicing.</li><li>Follow up on Invoice approvals.</li><li>Responsible for upselling and cross selling.</li><li>Ensure tool/MP rent is paid on time.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s Degree in Engineering (Mechanical or relevant).</li><li>Min 3 years of operation planning experience.</li><li>Experience in Oil and Gas sector or EPC contracting.</li><li>Computer skills in Microsoft word, excel and outlook at an intermediate level.</li><li>Fluency in English, the language of the Territory or Main Country is an advantage.</li><li>Ability to travel extensively.</li><li>Physical and Mental Requirements:</li><ul><li>Lifting and Carrying: Ability to lift and carry up to 50 pounds.</li><li>Mobility: Must be able to walk and climb to perform duties, including maneuvering within a refinery or plant environment and accessing elevated platforms via ladders and stairwells.</li><li>Communication: Sufficient clarity of speech and hearing, or other communication capabilities, to communicate effectively.</li><li>Focus and Multitasking: Ability to maintain focus and multitask effectively.</li><li>Safety Equipment: Must be able to wear safety equipment as required by the safety department for personal protection, if/where needed in manufacturing environments.</li><li>Personal Mobility and Reflexes: Sufficient personal mobility and physical reflexes, with or without reasonable accommodations, to perform office duties and travel to off-site locations when necessary.</li></ul></ul>
<p>Ensuring total cleanliness and hygiene in the store and its premises. Ensure to utilize the cleaning items properly and to ensure there is no misuse and wastage. Ensure thorough cleaning of floors, stairs, glass planes, ventilation systems, fixtures & fittings, toilets, office furniture, office equipment, display items, car parking shades, water coolers etc. Ensure the toilets are clean, tissue boxes, soap dispensers, air fresheners are sufficient and fixtures, flushers, water taps, drains, exhaust fans etc., are functioning properly and if not pass on the relevant information to my Team Leader. Ensure that items are packed properly at Checkout Counter, especially the fragile items, and load it safely on trolley and reach to the customer s vehicle upon their request. Ensure that adequate number of trolleys are available at the trolley bays; and trolleys are collected from the parking area and stack it in locations. Any security breaches must be notified concerned authority and manager. Be aware of all security related emergency response and follow the policy and procedures. I adhere to IKEA supply chain and security policy, and report to concern manager in case of any identified security breaches.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Understanding the department and the importance of cleanliness and hygiene and take action when needed.</li><li>Knowledge of the IKEA product range, including service products.</li><li>Understanding of customer behaviour.</li><li>Knowledge of working methods according to work focus</li><li>Good at creating satisfied customers.</li><li>Enthusiastic and able to work with others in a team.</li><li>Ability to organize your own work and make efficient use of your time.</li><li>Ability to work with a high sense of urgency.</li><li>Desire to learn and want to improve own skills, using this to the benefit of IKEA and for growing personally.</li><li>Previous experience in cleaning services, facility services, or housekeeping</li><li>Basic understanding of cleaning methods, hygiene standards, and safe use of cleaning equipment and materials.</li><li>Ability to work in a retail environment while maintaining cleanliness and safety standards.</li><li>Good communication skills and ability to interact politely with customers and co-workers.</li><li>Ability to work independently and as part of a team while following operational procedures.</li><li>Strong sense of responsibility and attention to detail when performing tasks.</li><li>Physical ability to perform cleaning tasks, move equipment, and work in different store areas.</li><li>Flexibility to work different shifts, weekends, and holidays according to store operational needs</li></ul>
<p>We are looking for a talented Analyst, IT SAP ABAP to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><p>If you want to be part of a team that cares about impact, this is the place for you.</p><p>Key Responsibilities:</p><ul><li>Develop structured ABAP programs to support business rules that guide management decisions in SAP functional areas.</li><li>Maintain high standards of software quality within the team by establishing good practices and habits.</li><li>Do the required SAP configuration or customizations related directly with SAP ABAP.</li><li>Analyse business requirements, review existing systems, define the solution, and translate into levels of effort and technical designs</li><li>Perform tuning reports and programs for best performance where needed.</li><li>Maintain appropriate levels of technical and procedural documentation</li><li>Adhere to appropriate departmental procedures and practices (such as auditing requirements, control procedures)</li><li>Interact with Software vendors to solve any technical issues raised if any.</li><li>Performing other duties related to the job as assigned by the direct supervisor</li><li>Ability to identify and communicate issues and risks to his direct manager or end user to facilitate timely resolution</li><li>Plan and executes unit and acceptance testing</li><li>Execute project activities according to project plan and Hikma s quality standards</li><li>Perform Root Cause Analysis of problem tickets and identify opportunities for value enhancement and provide solution</li></ul><p><strong>Desired Candidate Profile</strong></p><p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><p>Minimum: B.Sc. degree in Information Technology, Computer Engineering, or relevant functional field</p><p>Preferred: SAP ABAP Certificate</p><p>Minimum: 0-1 Years</p><p>Preferred: 1 year in SAP Development</p><p>Skills:</p><ul><li>Collaboration and Teamwork</li><li>Communication and Influence</li><li>Customer Focus Internal/External</li><li>Planning and Organizing</li><li>Problem Solving/Analysis</li><li>Self-Development</li><li>Managing Technology</li><li>Technical Skills</li><li>Analytical thinking</li><li>Excellent English</li><li>Proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint)</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>The Ethics Office, located in UNRWA Headquarters, Amman Jordan, was established in 2009 to assist the Commissioner-General in fostering a culture of ethics, integrity and accountability, and thereby enhance the trust in, and the credibility of, UNRWA, both internally and externally. The Ethics Office seeks an experienced IT Adviser to support the development of Ethics Office case management databases. The consultant will work in close collaboration with subject matter experts from UNRWA’s Department of IT (DITID) and the Ethics Office.<br> Work Location<br>HQ Amman<br> Expected duration<br>The consultant will work on a part-time basis. The indicated level of effort is one day per week over a three-month period.<br> Duties and Responsibilities<br>(a) Undertake quality assurance and user testing of a case management system for ethics advice, designed by a third-party vendor using the Zoho ManageEngine platform, to ensure that the proposed application meets identified needs and is fit for purpose. (b) Provide advice to the Ethics Office and DITID on the IT user needs of the Ethics Office, including a case management system designed to manage Area Staff Declarations of Interest, and any other IT software which may be required. (c) Support DITID to carry out market research of software applications for the Ethics Office. (d) Provide advice on data security and data privacy issues based on best practice, taking into consideration the sensitivity of personal information and UNRWA’s operating context.<br> Qualifications/special skills<br>Required Qualifications: Advanced university degree (masters or equivalent) from an accredited educational institution in IT, computer science or a relevant discipline. A bachelors degree with an additional two years of professional experience is acceptable in lieu of a masters degree. At least seven years of relevant experience in IT, including advisory roles, software development and quality assurance. Experience in testing and performing quality assurance of software developed by third-party vendors. Experience developing and testing in a Microsoft environment (Azure, SQL, Active Directory). Experience in defining IT user needs / scope of works, and mapping business rules / workflows. Special Notice: This consultancy is open to both international and local candidates. The consultancy will be equivalent to the P4 level for international candidates and G17 for local candidates, depending on the selected candidate’s eligibility. Candidates applying for an international post must have a minimum of two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number. Desirable Qualifications: Experience advising on IT issues in a UN agency or similar international organisation. Experience developing IT applications and databases in a humanitarian or conflict context. Knowledge of best practice data privacy standards, including ISO 27701 and GPDR. Competencies: Strong interpersonal and teamwork skills. Excellent drafting and communication skills. Ability to work effectively in a multicultural team. Flexibility and adaptability.<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in English is required. Knowledge of Arabic is an advantage but is not a requirement.<br> Additional Information<br>A completed online application (Cover Note and Personal History Profile) is required. Incomplete applications will not be reviewed. In your online Personal History Profile, be sure to include all past work and academic experiences, and three references. Potential candidates will be contacted by the Hiring Manager directly for further consideration. Due to the high volume of applications received, ONLY successful candidates will be contacted.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<p>To provide a warm, professional, and efficient welcome to all guests while ensuring a smooth and personalized check-in and check-out experience. The Front Desk Agent/ Receptionist is responsible for handling guest requests, maintaining accurate guest records, processing payments, and ensuring that all Front Office procedures and hotel standards are consistently followed. Welcome and acknowledge guests in a warm, friendly, and professional manner. Provide guests with information regarding hotel facilities, services, operating hours, and local attractions. Handle guest requests, inquiries, and concerns promptly and professionally. Follow up on guest requests to ensure satisfaction. Maintain a high level of guest engagement throughout the stay. Handle complaints professionally and escalate matters to the appropriate supervisor or manager when required. Process room assignments, registration, check-in, check-out, and room changes in accordance with hotel procedures. Ensure all guest information is accurately entered and maintained in the Property Management System. Verify guest identification and registration details in accordance with hotel policies and applicable regulations. Process cash and credit card transactions accurately and maintain proper documentation. Ensure accurate posting of charges and payments to guest accounts. Monitor guest accounts and report discrepancies to the relevant supervisor. Maintain accurate records of room status, guest movements, and Front Office transactions. Coordinate with Housekeeping, Reservations, Engineering, and other departments to ensure smooth hotel operations. Follow all Front Office cash-handling and security procedures. Identify opportunities to enhance the guest experience and support guest loyalty. Apply Heartist values and contribute to creating memorable guest experiences. Complete all required Front Office reports, checklists, and documentation accurately. Maintain confidentiality of guest information and hotel business. Report maintenance issues, safety concerns, and operational irregularities immediately. Participate in departmental meetings, briefings, and training sessions. Follows Hotel s telephone etiquette standards. Enrollment of new loyalty members and updates certificate maintenance when applicable. Drives Rate and RevPAR through up-selling room brand. Follow departmental policies and procedures. Follow all safety and sanitation policies. Other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or equivalent; a diploma or degree in Hospitality, Tourism, or a related field is an advantage. Previous experience in a hotel Front Desk/Receptionist role is preferred. Exceptional attention to detail with strong organizational and time management skills. Demonstrated ability to multitask and prioritize effectively in a fast-paced environment. Strong interpersonal skills with a friendly, empathetic, and collaborative approach Ability to remain calm, composed, and professional when handling multiple requests simultaneously. Reliable cash handling experience and accuracy with financial transactions. Professional appearance and presentation standards. Good command of English; additional languages are an advantage. Strong interpersonal and communication skills. Ability to work flexible shifts, including weekends and public holidays. Presentable, professional, and guest-oriented personality.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
HR Manager
<ul>
<li><span>Posting Date</span>: 06/10/2026</li> <li><span>Ref</span>: SJOR-162</li> <li><span>Position</span>: HR Manager</li>
<li> </li><li><span>Location</span>: Jordan</li>
<li><span>City</span>: Amman </li>
<li> </li><li><span>Sector</span>: Retail</li> <li><span>Years of Experience</span> 8- 10 years</li>
<li> </li><li><span>Qualification</span>: Bachelor’s degree in Human Resources, Business Administration, Law, or a related field.</li> <li><span>Salary</span>: 1500 to 1800 JOD + Annual Bonus: Up to JOD 3,000, based on company policy</li> <li><span>Workdays</span>: 5</li> <li> </li><li><span>Description</span>: Key Responsibilities <ul>
<li>Lead HR operations including employee contracts, personnel files, attendance, leave, payroll inputs, HRIS data, employee movements, probation, and separations.</li>
<li>Manage the full talent acquisition process, including manpower requisitions, sourcing, screening, interviews, recruitment agencies, references, and offers.</li>
<li>Monitor recruitment KPIs including vacancy aging, time-to-fill, time-to-hire, source effectiveness, and quality of hire.</li>
<li>Manage approved headcount, manpower planning, workforce costs, and productivity.</li>
<li>Administer compensation and benefits, including salary grades, bands, allowances, benefits, internal equity, and salary reviews.</li>
<li>Handle employee relations, disciplinary procedures, investigations, grievances, and related documentation.</li>
<li>Develop and maintain HR policies, procedures, governance frameworks, SLAs, and compliance requirements.</li>
<li>Prepare and maintain HR dashboards covering headcount, recruitment, retention, absenteeism, payroll, compensation, and employee relations.</li>
<li>Lead and develop the HR team, establish KPIs and SLAs, and drive process improvement.</li>
<li>Ensure effective execution and administration of performance management and training programs.</li>
</ul>
Requirements
<ul>
<li>Bachelor’s degree in Human Resources, Business Administration, Law, or a related field.</li>
<li>8–10 years of progressive HR experience, including at least 3 years as an HR Manager or Head of HR.</li>
<li>Previous experience managing an HR team.</li>
<li>Retail experience is essential; Fashion Retail experience is strongly preferred.</li>
<li>Experience in multi-site environments covering head office, warehouse, and store populations.</li>
<li>Strong hands-on experience in HR operations, talent acquisition, employee relations, compensation and benefits, and HR governance.</li>
<li>Strong knowledge of Jordanian Labour Law, Social Security regulations, and Ministry of Labour requirements.</li>
<li>Strong HRIS and advanced Excel skills.</li>
<li>Experience in HR analytics and preparing HR dashboards.</li>
<li>Fluency in Arabic and English, with strong written communication skills.</li>
</ul> Preferred: SHRM-CP/SHRM-SCP, PHRi/SPHRi, or CIPD certification. <br>
More<br>
</li>
</ul>
<br>
<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Support Contracts Manager in contract administration from initiation to closure.<br> • Assist in creating, reviewing, & editing contracts for accuracy & compliance.<br> • Maintain organized contract records, databases, & filing systems.<br> • Track milestones, deadlines, & renewals for all contracts.<br> • Act as a liaison for effective communication between teams & external parties.<br> • Collaborate with departments for contract creation & management.<br> • Ensure compliance with contractual obligations, legal, & regulatory requirements.<br> • Stay updated on changes in laws impacting contracts.<br> • Address & resolve contract-related issues with stakeholders.<br> • Generate reports for management or audit purposes.<br> • Interact with vendors, clients, & external parties to clarify contract terms.<br> • Build & maintain positive relationships with key stakeholders.<br> • Provide support in documentation & research during contract negotiations.<br> • Assist in developing & delivering training programs on contract policies & procedures.<br> • Perform other assigned duties as required.<br> Class A Medical Insurance Annual Bonus Liked to performance Appraisal Bachelor’s degree in Business Administration, Law, Industrial Engineering, or a related field.<br> Fresh Graduate or 0-3 year of relevant experience.<br> Basic understanding of contracts is preferred.<br> Relevant internship or training is a plus.<br> Fast learner (willingness to develop a career in this field).<br> Ability to read, understand and analyze contractual documents.<br> Excellent written and verbal communication in English.<br> Proficiency in Microsoft Office applications (Word, Excel).<br> Good communication and interpersonal skills.<br> Time management: ability to manage multiple tasks and deadlines.<br> Strong attention to detail, problem solving, and organizational skills.<br> High level of confidentiality and professionalism.<br></span> </div>
<p>We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what s next to power infinite possibilities for our customers, colleagues and society at large. About the Role: Peer Review and Production Solutions is a growing part of Wiley that supports the editorial management of various scholarly publications, primarily academic journals. You'll join a team of experts in helping editorial offices set priorities and create the workflow necessary for submission growth and timely publication. The Editorial Client Manager leads a team of Editorial Assistants and Managing Editors who provide peer review and editorial office services to at least one client. The Client Manager oversees staff training and development to ensure the highest-quality services are consistently offered to clients based on their particular needs. How you will make an impact: Lead, mentor, and develop staff who are passionate about providing clients with peer review and editorial office management services Act as a self-sufficient employee with an extensive understanding of peer review system capabilities, industry standards, and strong relationship-building skills with project stakeholders. Serve as the primary point of contact for client queries about day-to-day management of editorial services. Ultimately responsible for the day-to-day completion of tasks assigned by clients and overall client satisfaction for each journal/project managed as part of their team. Monitor staff work/time distribution in their client group(s) and identify staffing needs to take to leaders within the Editorial Division. Lead and develop teams who are prepared and trained to provide best practice-based service to clients. Ensure that all employees responsible for task(s) of a given client are fully trained on current protocols, appropriate systems, and best practices. Collect and record institutional knowledge about each client to share with the team as relevant. Improve internal processes, protocols, and best practices for their client group. Identify and address problems with tasks and/or employees to ensure client satisfaction. Collaborate with fellow Client Managers to determine employee availability and work toward efficient staffing solutions and peak project profitability. Show engagement and leadership with the company culture. Continue to learn about and utilise industry-level publishing concepts, bringing new information and ideas to the team and client for discussion. Travel as needed to client meetings and industry conferences.</p><p><strong>Desired Candidate Profile</strong></p><p>Ability to communicate in English, both written and verbal, to a professional standard<br>Ability to lead and motivate a team.<br>Experience with team building, training, and performance management.<br>Experience in directly managing client projects.<br>Experience providing outstanding customer service, managing complex projects with multiple stakeholders, and managing teams of employees in accordance with company policies and culture<br>Ability to prioritise and manage multiple tasks within a time-driven, deadline-based environment.<br>Excellent organisational and time management skills.<br>A Bachelor s degree</p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Key deliverables and responsibilities</h4>
<h4>Operations:</h4>
<ul>
<li>Is responsible for the safety of guests and employees that are inside the designated swimming areas (pool) during the posted business hours.</li>
<li>Must be certified lifeguard of any of the world's Lifeguard Associations and on active status.</li>
<li>Artificial respiration (mouth-to-mouth).</li>
<li>Cardiopulmonary resuscitation (CPR).</li>
<li>Is responsible for the safety set-up at the pool which includes:
<ul>
<li>Set up of the life-saving flotation devices along the shoreline / around the pool.</li>
<li>Correct flag (colours) must be put up during business hours.</li>
<li>Rescue surfboard ready on the shoreline.</li>
<li>First aid kit at the pool office.</li>
<li>Posting of business hours.</li>
<li>Depth of the pool(s).</li>
<li>Water and air temperatures.</li>
<li>Wind force / wind speed.</li>
</ul>
</li>
<li>Is responsible to respond to any emergency within our swimming area / pool area.</li>
<li>Monitors, observes and controls the windsurfers, sailors and sea bikes while out on the sea. Supervises and organises rescue of windsurfers, sailing boats or sea bikes if needed.</li>
<li>Is responsible to ensure that all water sport activities / pool activities are executed according to the RSA Manual safety procedures (life or flotation devices must be worn etc.).</li>
<li>Is responsible that safety rules and regulations are posted at the pool centre.</li>
<li>Is responsible for a temporary replacement while going to the bathroom and for lunch or breaks etc.</li>
<li>Maintains appropriate standards of conduct, dress, hygiene, uniform appearance and posture of himself/herself and all personnel involved in the life-saving operations.</li>
<li>Performs related duties and special projects as assigned by the Recreation Manager or his/her delegate.</li>
<li>To carry out any other reasonable duties and responsibilities as assigned.</li>
</ul>
<h4>Additional information</h4>
<h4>Your team and working environment:</h4>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<h4>Our commitment to diversity & inclusion:</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart. Join us and become a Heartist®.</p>
<h4>Job description</h4>
<h4>Responsibilities:</h4>
<p>The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty.</p>
<ul>
<li>Welcome guests upon arrival and provide a warm, professional, and personalized experience.</li>
<li>Maintain the highest standard of professionalism, ethics and attitude towards guests and colleagues.</li>
<li>Assist guests with check-in, check-out, and general hotel inquiries.</li>
<li>Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution.</li>
<li>Coordinate with other hotel departments to ensure seamless guest experiences.</li>
<li>Conduct daily guest engagement activities and follow up on guest feedback.</li>
<li>Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made.</li>
<li>Maintain accurate guest profiles and update relevant information in the hotel system.</li>
<li>Promote hotel facilities, services, and special offers to guests.</li>
<li>Monitor guest satisfaction levels and contribute to improving service quality.</li>
<li>Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager - allocation of rooms, Housekeeping - amenities and special preferences, Room Service - amenities, and Concierge/Bell Service - luggage handling).</li>
<li>Support the Front Office team during peak operational periods when required.</li>
<li>Ensure compliance with hotel policies, procedures, and brand standards.</li>
<li>Ensure daily guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports.</li>
<li>Meet the required daily quota for guest courtesy calls as established by management.</li>
<li>Conduct show around of the hotel when requested.</li>
<li>Maintain a complete knowledge of:
<ul>
<li>Hotel features/services, hours of operation.</li>
<li>Hotel restaurant and menu price range.</li>
<li>Hotel room types, numbers, names, amenities and location.</li>
<li>All the Repeat Guest/Special Guest programs and packages.</li>
<li>All room rates, special packages and promotions.</li>
</ul>
</li>
<li>Coordinate and assist with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests.</li>
<li>Follow hotel’s telephone etiquette standards.</li>
<li>Enroll new loyalty members and update certificate maintenance when applicable.</li>
<li>Drive rate and RevPAR through up-selling room brand.</li>
<li>Follow departmental policies and procedures.</li>
<li>Follow all safety and sanitation policies.</li>
<li>Other duties as assigned.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li>
<li>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong guest service and problem-solving abilities.</li>
<li>Professional appearance and positive attitude.</li>
<li>Ability to work under pressure and handle multiple tasks effectively.</li>
<li>Strong organizational and time management skills.</li>
<li>Proficient in the English language (verbal and written).</li>
<li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collected.</li>
<li>Knowledge of computerized Front Office systems required.</li>
<li>Must have the ability to handle cash effectively and accurately.</li>
</ul>
<h4>Additional information</h4>
<h4>Physical requirements:</h4>
<ul>
<li>Ability to stand and walk for extended periods.</li>
<li>Flexible to work shifts, weekends, and public holidays as required by hotel operations.</li>
</ul></p><p></p>
<p> <strong>Human Resources Coordinator</strong> </p> <p> </p> <p>Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's).</p> <p> </p> <p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 1 year of related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p>
<p>Human Resources Coordinator Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
<p>Human Resources Coordinator Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None</p>
<p>Under the supervision of the English Language & Institutional Development Programs Manager and working with the other team members of youth and workforce development programs, the incumbent will be responsible for supporting the implementation of language training, professional capacity building, youth empowerment and skills related training projects. The Youth Development Programs Senior Officer also supports ongoing administrative operations of the Training & Partnerships team as related to testing, enrolments, grading, assigning students into respective classes and reporting. The Youth Development Programs Senior Officer supports project implementation, on grant or donor funded programs for youth and workforce development, by coordinating with teachers for their schedules, scope of work, compliance, communicating with clients/donors to send updates, and by conducting field visits to program sites to support line management and the EL Manager in assessing program quality, monitoring and evaluation, and providing logistical and procurement support. The Youth Development Programs Senior Officer is also responsible for the (public courses) of young learners summer and winter camos and will oversee the management, coordination, QA, marketing, enrollments and closing.</p><p>RESPONSIBILITIES</p><p>Main Duties:</p><p>Program Implementation (60%)</p><ul><li>Youth and workforce development grants</li><li>Coordinate with Program instructors and trainers on required reporting, attendance, materials, and milestone documents</li><li>Perform administrative tasks such as certificate printing, service and material procurements and data collection for programs she/he is in charge of</li><li>Lead on preparing statistical and narrative reports about all program or training activities and results or programs she/he is in charge of, for the review of the SM (And regional staff as appropriate)</li><li>Assist in developing budgets and proposals as requested by the SM</li><li>Participate in budget re-alignment exercises integrating developments of projects, as needed</li><li>Assist in the development and expansion of relevant language and skills development programs, based on departmental and organizational plans focusing on public courses</li><li>Prepare contract requests in coordination r for all trainers on programs under her/his responsibility</li><li>Coordinate with other departmental staff, finance and HR on trainer assignments, contracts, payments, and schedules</li><li>Conduct background checks on prospective trainers</li><li>Procure transportation for Amideast trainers to off-site programs via Amideast standard operating procedures (SOPs)</li><li>Conduct periodic quality assurance (QA) visits to program sites, recommending actions to line management, if any</li><li>Schedule placement tests for students/participants and record, and document results with teachers, archives and for students</li><li>Maintain accurate and up to date filing and records in compliance with program requirements</li><li>For courses, where Amideast incurs material development expenses to trainers, approve and review all developed materials with the SM and/or relevant staff, and archives them into the SharePoint and updates the library of materials/courses that re developed at Amideast</li></ul><p>QA, MEAL, and Reporting (20%)</p><ul><li>Analyze the post-training assessments and surveys and provide summaries to the Program Manager and Senior Manager for reporting</li><li>Participate in documenting progress of programs, classes, and student learning outcomes for the purposes of end-of-year organization reporting and for donor reporting</li><li>Propose new improvements to the delivery of classes, communication channels and developing new customer bases tailored for youth and workforce development programs</li><li>Contribute to the programs progress reporting, monitoring, and final reports in compliance with donors requirements</li></ul><p>Developing Amideast s Offerings and Business (30%)</p><ul><li>Follow up on calls and inquiries and respond to customer requests or deliver requests to the relevant department or position for the fee-for-service young learners' summer and winter camp programs</li><li>Ensure direct outreach emails to school administrators, teachers and parents are shared and respond to enquiries and collect interest forms</li><li>Update the database of school staff and parents for future communications and marketing efforts for the T&P department</li><li>Achieve 20 enrollments or more for each young learner program</li><li>Propose and lead on data collection to allow Amideast to launch new thematic young learner programs integrating past and existing capabilities including, but not limited to: STEM, journalism and media, entrepreneurship and innovation</li><li>Launch and monitor the performance of teachers for young leaners programs in the summer and winter vacations, collect data and administer surveys and follow-up engagement activities with enrolled students</li><li>Take insights and lessons learned from program implementation, challenges, and successful customer attraction channels</li><li>Produce a recommendation report to management to enhance: 1. Addressing the changing needs of youth programs deduced from implementation successes and challenges 2. Media, communication, and outreach channels 3. New partnerships explored for young learner programs</li><li>Use insights to summarize recommendations for improvements</li><li>Support business development efforts of the SM through market mapping to summarize youth grants and funding opportunities suitable for Amideast</li><li>Support in concept note drafting for youth grants</li></ul><p>Others (General)</p><ul><li>Communicate and coordinate frequently, accurately, and responsibly with Amideast s office in Amman and program staff</li><li>Exhibit behavior and communications that reflect Amideast s goals of strengthening partnerships and understanding</li><li>Follow Amideast s standard operating procedures</li><li>Collaborate closely with other departments along with external relations to promote Amideast products and services</li><li>Perform any other Amideast work-related duties requested by the Program Manager and/or Country Director, including supporting in the task load of other departments as required</li></ul><p><strong>Desired Candidate Profile</strong></p><p>A minimum of a bachelor s degree in a relevant field</p><p>A minimum of 5 years of relevant experience</p><p>Proficiency in Arabic and English</p><p>Computer literacy in MS Office</p><p>Ability to multi-task and prioritize responsibilities</p><p>Excellent oral and written communication and interpersonal skills</p><p>Must possess problem-solving skills</p><p>Cross-cultural sensitivity and customer service orientation</p><p>Able to work under pressure and meet short deadlines</p><p>Approachable and professional</p><p>Service-oriented: Actively looking for ways to help people</p><p>A self-starter, positive work attitude and a team player</p><p>Respects and exercises confidentiality</p><p>Dependable and professional</p>
<p>Translates documents, reports, and website content from English into Arabic and vice versa for internal or external use, ensuring accuracy and precision. Acts as interpreter at internal and external meetings, press briefings and other official occasions as required. Assists the Head of Creative Digital Multimedia Communications with editing of UNRWA s official Arab language materials; collaborates with the Communications Division s Arabic desk in these tasks. Edits and proofreads agency-wide documents, as required, including sensitive documents, pertaining to the work of the Executive Office and from other departments such as the Department of Legal Affairs, Department of Human Resources, Ethics Office, Office of the Ombudsman, Protection and Neutrality unit; and assists such departments in overseeing the final production of their key documents, bulletins and other issuances. Performs other duties as may be assigned by the Director of Communications, including, where required, in support of other offices or departments in the Agency.</p><p>Competencies UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Applying Technical Expertise Analyzing Planning and Organizing Delivering Results Demonstrating Self-Awareness Ability to work independently or in a team. Tactful and well-developed political awareness. Knowledge and experience of using computer with proficiency in word processing in English and Arabic.</p><p>Work Experience Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. You are required to have at least seven years of experience in translation and interpretation work from Arabic into English and vice-versa, of which three years were in an international organization. Excellent command of written and spoken English and Arabic is required. You are required to have an advanced university degree (Master s or equivalent) from an accredited educational institution in English, translation and interpretation or a related field. Are you currently residing in Duty Station. It is required that you specify your current location. Do you currently hold a contract of 1 year or more with UNRWA? If yes, please confirm whether you have completed your mandatory probation period is required. Have you previously been a recipient under the EVR (Early Voluntary Retirement) or EVS (Early Voluntary Separation) Schemes? You are required to answer.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><h2>Education</h2><p>Advanced university degree (Master s or equivalent) from an accredited educational institution in English, translation and interpretation or a related field.</p><p>Job - Specific Qualification Not available.</p>
<p>Are you driven by supporting women s rights and gender equality in conflict and crisis settings? Are you a finance professional with experience of managing financial operations while also strengthening the financial capacity of partner organisations? If so, this Finance Officer position could be for you.</p><p>About the job As Finance Officer, you will work closely with finance and administrative colleagues, programme staff, partner organisations, donors, and other relevant stakeholders. The role combines day-to-day office financial management with programme and partner financial support. The position is based in Amman and reports to the Regional Director, also based in Amman.</p><p>Your tasks will include, but not be limited to:</p><p><strong>Financial Management</strong></p><p><strong>Office Finance Operations</strong></p><ul><li>Manage day-to-day financial operations, including bookkeeping, payments, reconciliations, payroll-related processes, and financial documentation.</li><li>Support financial reporting, month-end and year-end closing, budgeting, and maintaining accurate and audit-ready financial records.</li></ul><p><strong>Grant & Partner Management</strong></p><ul><li>Support programme teams in monitoring the financial management of partner organisations and reviewing partner budgets, financial reports, and disbursement requests.</li><li>Contribute to partner financial assessments, monitoring, audits, and capacity strengthening.</li></ul><p><strong>Budgeting, Tracking & Reporting</strong></p><ul><li>Support budget development, expenditure tracking, financial analysis, and budget reallocations for office and programme activities.</li><li>Contribute to internal and donor financial reporting and ensure financial information is accurate and submitted on time.</li></ul><p><strong>Procurement & Financial Controls</strong></p><ul><li>Support procurement processes and review financial documentation to ensure compliance with internal policies and donor requirements.</li><li>Monitor financial controls, identify potential risks or irregularities, and support appropriate follow-up.</li></ul><p><strong>Audit, Risk & Compliance</strong></p><ul><li>Support internal and external audits, including coordination of documentation and follow-up on audit findings.</li><li>Contribute to strengthening financial controls, compliance, and risk management across office and programme operations.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>To be successful in this role, we believe you are committed to high standards of accuracy and compliance, while being able to manage multiple priorities. You combine your analytical skills with the ability to communicate financial information clearly to both finance and non-finance colleagues. You are able to identify risks and inconsistencies, find practical solutions with a proactive approach, and work collaboratively in a complex and international environment. You are committed to Kvinna till Kvinna s mission and are motivated by the opportunity to contribute to effective programmes supporting women s rights and civil society organisations by strong financial management.</p><p>Formal qualicifations</p><ul><li>A bachelor s degree in finance, accounting, business administration, economics, or another relevant field;</li><li>At least five years of relevant professional experience in finance, accounting, financial management, or a similar role;</li><li>Strong knowledge and practical experience of accounting, bookkeeping, reconciliations, budgeting, financial reporting, and internal controls;</li><li>Experience supporting donor-funded programmes and/or working with grants and partner organisations; experience in the NGO or international development sector is an asset;</li><li>Experience with audit preparation, audit follow-up, and risk and compliance processes;</li><li>Experience using accounting systems and strong proficiency in Microsoft Excel; experience with X-ledger or similar accounting systems is considered an asset;</li><li>Excellent written and spoken English and Arabic;</li></ul>
<p><strong>SCOPE OF WORK</strong></p>
<p><strong>JORDAN Himaya Activity</strong></p>
<table align="center" border="1" cellpadding="0" cellspacing="0" width="504">
<tbody>
<tr>
<td >
<p><strong>Proposed Personnel</strong></p>
</td>
<td >
<p>TBD</p>
</td>
</tr>
<tr>
<td >
<p><strong>Position</strong></p>
</td>
<td >
<p>Procurement & Construction Officer</p>
</td>
</tr>
<tr>
<td >
<p><strong>Maximum Level of Effort</strong></p>
</td>
<td >
<p>Full-time LTTA (18 Months)</p>
</td>
</tr>
<tr>
<td >
<p><strong>Base of Operations</strong></p>
</td>
<td >
<p>Amman, Jordan</p>
</td>
</tr>
<tr>
<td >
<p><strong>position reports to</strong></p>
</td>
<td >
<p>Procurement Manager</p>
</td>
</tr>
</tbody>
</table>
<ol>
<li><strong>Project Background:</strong></li>
</ol>
<p>The Jordan Himaya Activity aims to enhance the availability and quality of essential services and protection for survivors of domestic and sexual violence in Jordan. The project has two outcomes: 1) survivor-centered institutional capacity improved, and 2) legislative frameworks for protecting survivors and responding to violence strengthened. To achieve these outcomes, the project will apply a survivor-centered systems-strengthening approach to improve prevention, response, and protection services, and to support the development and implementation of survivor-centered legislation and policies. </p>
<p><strong>Role’s Purpose:</strong></p>
<p>The Procurement & Construction Officer is a key member of the Project Team. S/he will play a pivotal role in ensuring integrity, fairness, and openness in procurement processes and adherence to policies, procedures, and controls. The main responsibility for this position is to conduct procurement of goods, services, construction and rehabilitation activities in compliance with DAI policies and procedures, and US requirements. The position requires relevant work experience in the field of procurement and contracting across a variety of industry sectors, contract management, dispute resolution, managing interpersonal relationships and communication, and investigating/following up on vendor issues. The position requires knowledge of the Federal Acquisition Regulations (FAR). The Procurement & Construction Officer will be responsible for gathering complete procurement related backup documentation and auditing prior to submission to the Project´s Finance Team. S/he will develop and release solicitations, conduct price/cost/reasonability analyses, and perform any other related duties as assigned.</p>
<p>In addition to procurement responsibilities, the Procurement & Construction Officer will provide technical support for construction and rehabilitation projects, including the review of engineering documents, support during the planning and procurement phases, monitoring construction activities, and coordinating with project stakeholders to ensure quality implementation and timely delivery of project activities.</p>
<p><strong>Key Duties and Responsibilities</strong><strong>:</strong></p>
<ul>
<li><em>General Acquisition & Procurement Responsibilities</em>
<ul >
<li>Solicit bids and quotes from vendors in adherence with policies & approved requisitions and quarterly procurement plans.</li>
<li>Monitor, track and expedite all project procurement activities and delivery status of goods/services.</li>
<li>Gather current pricing information independently.</li>
<li>Conduct price/cost/reasonability analyses.</li>
<li>Help non-procurement staff understand the requirements for submitting accurate and thorough requisitions, cost estimates, statements of work, or to determine other technical specifications.</li>
<li>Determine source selection methods for complex procurement to ensure compliance.</li>
<li>Assist project staff in coordinating meetings, facilitating discussions, and developing briefings in support of the source selection process.</li>
<li>Prepare cost evaluation data, and source selection documentation.</li>
<li>Ensure procurements are approved by the required DAI authorities, and/or client approvals are received, before awards are made.</li>
<li>Through market research efforts, identify and qualify potential suppliers (and products/services). Ensure that beneficial, ethical and open supplier relationships are created and maintained according to procurement policies.</li>
<li>Maintain procurement file system in DAI’s procurement system (WRIKE)</li>
<li>Work closely with various home office support staff.</li>
<li>Provide technical assessments and recommendations for construction and rehabilitation projects during the planning phase to support project development and procurement activities.</li>
<li>Review engineering designs, drawings, technical specifications, Bills of Quantities (BoQs), cost estimates, implementation schedules, health and safety plans, quality assurance and quality control plans, surveys, and equipment requirements. Provide written comments and recommendations to improve technical quality and ensure project requirements are adequately reflected in procurement and contractual documents.</li>
</ul>
</li>
<li><em>Construction Monitoring and Technical Support</em>
<ul >
<li>Conduct regular site visits to monitor the quality, progress, safety, environmental compliance, and climate risk mitigation measures for construction and rehabilitation activities.</li>
<li>Maintain and update project implementation schedules for assigned construction activities and report on project progress, identifying potential risks, delays, and recommended corrective actions.</li>
<li>Provide technical advice and practical engineering solutions to address implementation challenges and support the timely completion of construction activities.</li>
<li>Prepare site visit reports and communicate findings and recommendations to the project team.</li>
<li>Coordinate and communicate with government counterparts, consultants, contractors, suppliers, and other stakeholders on technical and construction-related matters.</li>
</ul>
</li>
<li><em>Procurement Management Systems</em>
<ul >
<li>Enforce use of DAI’s operations & procurement system, etc.</li>
<li>Maintain electronic procurement records & files in various DAI’s system platforms.</li>
<li>Help DAI staff understand the use of procurement systems as necessary.</li>
</ul>
</li>
<li><em>Audit </em>
<ul >
<li>Prepare complete backup documentation for procurement purchases & submit to project’s Finance Team.</li>
<li>Conduct daily reviews of procurement related backup documentation to ensure completeness, accuracy, and compliance.</li>
<li>Perform regular spot audits of procurement files.</li>
<li>Assist and collaborate in external or internal audits as necessary.</li>
</ul>
</li>
<li><em>Compliance/Policies & Procedures</em>
<ul >
<li>Ensure integrity, compliance, fairness, accuracy, and openness in procurement processes.</li>
<li>Ensure adequate competition is achieved, as per DAI policies and procedures.</li>
<li>Ensure DAI/US Government and FAR policies, and procedures are followed and enforced.</li>
<li>Help other project staff become more familiar, and understand, the DAI policies and procedures related to procurement.</li>
</ul>
</li>
<li>Other duties assigned by the Procurement Manager, DFO, and COP.</li>
</ul>
<p><strong>Qualifications</strong></p>
<ul>
<li>Bachelor’s degree in civil engineering, architectural engineering, or a related field.</li>
<li>5+ years of responsible experience in procurement, construction procurement, or a related field, including at least 3 years of direct experience in construction, engineering, or site-based activities.</li>
<li>Demonstrated experience in construction and rehabilitation procurement, including reviewing engineering designs, technical specifications, Bills of Quantities (BoQs), cost estimates, implementation schedules, and other technical documents.</li>
<li>Knowledge of US Government procurement policies and procedures required.</li>
<li>Experience with Microsoft office suite.</li>
<li>Demonstrated knowledge of internal controls and audit processes.</li>
<li>Prior work experience in Jordan.</li>
<li>Professional proficiency in English and Arabic is required.</li>
</ul>
<p><strong>Skills</strong> </p>
<ul>
<li>An extremely well organized and self-directed individual with sound technical skills, analytical ability, good judgment, strong operational focus. </li>
<li>Strong problem-solving skills as well as exceptional customer relations (both internally & externally).</li>
<li>Strong commitment to ethics and completing compliant procurement procedures.</li>
<li>Excellent written and oral communication skills.</li>
<li>Strong understanding of budgets.</li>
</ul>
<p><strong>Reporting</strong></p>
<p>The Procurement and Construction Officer will report to the Procurement Manager.</p>
<p> </p>