office manager Jobs

<p><strong>Driver</strong></p> <p><strong>Contract Duration: </strong>12 months, subject to the applicable contractual terms and arrangements.</p> <p><strong>Expected Pay Range: JOD 500</strong></p> <p><strong>A reputable organization is seeking qualified Jordanian professionals to fill the position of Driver&nbsp;for planned national water projects</strong>.</p> <p>The Driver will be responsible for providing safe, reliable and professional transportation and logistical support, including field missions and other work-related activities across Jordan.</p> <p><strong>Key Responsibilities </strong></p> <ul> <li>Provide safe and reliable driving services to staff and consultants, including during field missions.</li> <li>Use project vehicles strictly for official purposes and in accordance with instructions.</li> <li>On field missions, the Driver will be directed, managed and supervised by the staff member or engaged consultant in charge of the field mission.</li> <li>The Driver will assist this staff/consultant in facilitating logistics to make the mission successful, including arrangements for workshops and training such as lodging, meeting halls, slide shows, printing, photocopying, internet etc., timely provision of refreshments and lunch.</li> <li>The Driver shall carry out other duties and tasks reasonably assigned by the staff/consultant in charge of the mission.</li> <li>The Facilitator/Driver should at any time be on call and near to where the staff/consultant in charge of the mission is and ensure that the vehicle is strictly used for official purposes as per the direction of this staff/Consultant.</li> <li>Provide driving services to staff and consultants in Jordan and on field trips.</li> <li>Operate assigned vehicle in a safe and courteous manner.</li> <li>Following safety and security measures for using vehicles and report any misuse.</li> <li>Assures vehicles are properly and safely secured outside official duty use.</li> <li>Keep the assigned vehicle(s) clean inside and outside.</li> <li>Maintain accurate fuel records, maintenance records, and incident/accident reports. &nbsp;Conduct routine vehicle checks and promptly report maintenance requirements. Runs errands for the project, program or office, e.g. sending letters and messages, paying bills, and buying smaller quantities of office supplies.</li> <li>Report any delay or changes of trip schedules happened in the field.</li> <li>Report any incident (traffic fines) or accident immediately to the Readiness Unit.</li> <li>Perform other duties as may be reasonably assigned by the immediate supervisor.</li> </ul> <p><strong>Minimum Qualifications </strong></p> <ul> <li>Minimum high school degree “Tawjihi”</li> <li>Valid Jordanian driver’s license&nbsp;and at least 5 years of relevant professional driving experience.</li> <li>Basic computer skills sufficient to complete required reports and other documentation.</li> </ul> <p>To apply through Akhtaboot, please submit current curriculum vitae (CV) in reverse chronological order format.</p> <p>Applications that do not meet the minimum requirements listed above will not be considered. Incomplete applications and/or corrupt files may delay processing of your application or remove you from consideration. &nbsp;Deadline for submission of applications is <strong>October 22, 2026.</strong></p>

<p>As a key member of the Commercial Team, the Senior Sales Manager is responsible for driving the hotel's commercial success through strategic account management, new business development, and proactive sales initiatives. The role focuses on strengthening client relationships, identifying opportunities across Group and Free Independent Traveler (FIT) segments, and executing sales strategies that contribute to the hotel's overall commercial objectives, strategic direction, revenue growth, market share expansion, and long-term business success. Working closely with the Director of Sales and the Commercial Director, the Senior Sales Manager contributes to the development and execution of the Sales &amp; Marketing Plan while ensuring that sales activities are aligned with client needs and the hotel's business objectives.</p><h4>What You Will Do</h4><ul><li>Develop and maintain strong professional relationships with clients and hotel guests, while actively managing sales calls, client visits, and account development activities.</li><li>Prospect and secure new business opportunities in accordance with the objectives established in the Marketing Plan.</li><li>Identify and develop new accounts and market segments to expand the hotel's business opportunities.</li><li>Ensure that sales activities, key accounts, and bookings are focused on maximizing revenue per available room, customer retention, and new business development through alternative channels.</li><li>Follow up on all leads and maintain strong relationships with Worldwide Sales Offices (WSOs) and other Four Seasons Hotels.</li><li>Review market analysis to identify client needs, occupancy potential, desired rates, and business opportunities.</li><li>Develop and coordinate an effective sales call plan for accounts within assigned market areas, ensuring timely follow-up and appropriate action.</li><li>Coordinate with other Department Heads to ensure a high level of guest and group satisfaction.</li><li>Engage with in-house guests to build goodwill, encourage repeat bookings, and generate referrals to other Four Seasons Hotels.</li><li>Provide input on the local segment of the Marketing Plan and budget.</li><li>Negotiate with clients to achieve maximum revenue and profitability while meeting client needs.</li><li>Prepare and maintain permanent files for all groups and FIT contacts in accordance with established procedures.</li><li>Assist the Director of Sales in reporting and evaluating results against planned objectives, taking appropriate action to maximize sales and address need periods.</li><li>Monitor account performance and identify opportunities to strengthen business relationships and increase revenue.</li><li>Support the implementation of sales strategies and initiatives that contribute to the hotel's overall commercial objectives.</li><li>Maintain accurate and up-to-date account information, sales activities, and business opportunities in accordance with hotel procedures.</li><li>Perform other tasks and projects as assigned by hotel management.</li></ul><h4>What We Offer</h4><ul><li>Competitive salary and comprehensive benefits package.</li><li>Excellent training and development opportunities.</li><li>Employee discounts and complimentary stays at Four Seasons Hotels and Resorts worldwide.</li><li>Recognition programs and employee wellness initiatives.</li></ul><p>Schedule &amp; Hours Full time Job. Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p><p><strong>Desired Candidate Profile</strong></p><p>A Bachelor's Degree or Diploma in Business Administration, Hospitality Management, Sales, Marketing, or a related field.</p><p>A minimum of four years of experience in a Sales Manager position, preferably within the luxury hospitality industry.</p><p>Excellent verbal communication skills in both Arabic and English.</p><p>Strong attention to detail.</p><p>A self-motivated, dynamic, and results-oriented professional with strong business acumen.</p><p>An excellent team player who builds positive working relationships and contributes effectively to team objectives.</p><p>Good knowledge of Opera is an added advantage.</p><p>Strong negotiation, communication, and relationship-building skills.</p><p>Proven ability to develop business opportunities and maintain long-term client relationships.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Marketing Manager (Fashion Retail) <ul> <li><span>Posting Date</span>: 20/09/2026</li> <li><span>Ref</span>: SJOR-156</li> <li><span>Position</span>: Marketing Manager (Fashion Retail) </li> <li> </li><li><span>Location</span>: Jordan</li> <li><span>City</span>: Amman </li> <li> </li><li><span>Sector</span>: Retail</li> <li><span>Years of Experience</span> 6 to 8+ years of experience </li> <li> </li><li><span>Qualification</span>: Bachelor’s degree in Marketing, Business Administration, or a related field (MBA is an advantage)</li> <li><span>Salary</span>: 2300 JOD </li> <li><span>Workdays</span>: 5</li> <li> </li><li><span>Description</span>: Our client is a prominent, large-scale multi-brand retail and franchise operating group based in Amman, Jordan. The company is seeking an experienced, creative, and commercial Marketing Manager to own and execute the marketing, digital commerce, and brand-communications strategy across its multi-brand retail portfolio. The role reports directly to the Commercial Director and sits as a peer to the Brand Manager. The Marketing Manager will lead campaigns, e-commerce growth, CRM &amp; loyalty programs, public relations, and in-store visual merchandising (VM) standards, turning commercial goals and approved promotions into high-impact customer demand. Key focus areas include: <ul> <li> Developing and executing annual and seasonal multi-channel marketing calendars. </li> <li> Driving footfall, online sales conversion, brand awareness, and customer lifetime value. </li> <li> Managing e-commerce storefronts, digital marketing, and CRM/loyalty initiatives. </li> <li> Leading visual merchandising standards across all retail locations. </li> <li> Coordinating co-op marketing budgets and assets with international brand principals. </li> </ul> Key Responsibilities 1. Marketing Strategy, Campaigns &amp; Budget Management <ul> <li> Develop and execute annual/seasonal marketing calendars aligned with commercial targets and promotion schedules. </li> <li> Lead advertising, social media, influencer campaigns, PR, store launches, and mall partnerships. </li> <li> Own the consolidated marketing budget, track campaign ROI, footfall metrics, and cost per acquisition. </li> <li> Drive specific growth and recovery initiatives for underperforming brands within the portfolio. </li> </ul> 2. Digital Marketing &amp; E-Commerce Storefront <ul> <li> Oversee digital marketing activities across web, social, and paid media while maintaining franchisor brand voice. </li> <li> Own online product presentation, merchandising, customer user journey, and conversion rate optimization. </li> <li> Collaborate with IT on platform reliability, Operations on order fulfillment, and Brand Managers on stock alignment. </li> </ul> 3. CRM, Loyalty &amp; Customer Insights <ul> <li> Manage customer databases, loyalty programs, and personalized CRM/WhatsApp marketing campaigns. </li> <li> Drive repeat-purchase rates and customer lifetime value (LTV). </li> <li> Monitor consumer behavior, shopping trends, and competitor marketing activities to refine brand positioning. </li> </ul> 4. Visual Merchandising (VM) &amp; In-Store Experience <ul> <li> Establish and oversee in-store visual merchandising and display standards in compliance with brand guidelines. </li> <li> Lead the VM team in executing window displays, store campaign setups, and compliance audits. </li> <li> Partner with Area and Store Managers to maintain high day-to-day VM upkeep and store readiness. </li> </ul> 5. Franchisor Marketing Relations &amp; Agency Leadership <ul> <li> Act as the primary counterpart for brand principals' marketing teams and adapt global assets for local execution. </li> <li> Plan and execute co-op marketing fund spend and submit performance proofs to franchisors. </li> <li> Manage external creative, media-buying, PR agencies, and evaluate direct report performance (Digital Coordinator &amp; VM team). </li> <li> Prepare and present monthly marketing dashboards (ROI, footfall, CRM growth, VM compliance) to executive leadership. </li> </ul> Key Qualifications <ul> <li> Experience: 6 to 8+ years of marketing leadership experience, ideally within multi-brand retail, fashion, or franchise operations. </li> <li> Education: Bachelor’s degree in Marketing, Business Administration, or a related field (MBA preferred). </li> <li> Technical &amp; Functional Expertise: <ul> <li> Proven track record in digital marketing, e-commerce growth, and CRM/loyalty execution. </li> <li> Solid background in overseeing visual merchandising (VM) or working under strict international franchisor guidelines. </li> <li> Experience operating within global franchisor brand guidelines. </li> <li> Strong skills in marketing budget ownership, ROI analytics, and external agency management. </li> </ul> </li> <li> Market Knowledge: Familiarity with the Jordanian / Levant retail market is preferred. </li> <li> Languages: Native-level Arabic and fluent English language skills are mandatory. </li> <li> Location: Based in Amman, Jordan. </li> </ul> <br> More<br> </li> </ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Brand Manager (Fashion Retail) <ul> <li><span>Posting Date</span>: 20/09/2026</li> <li><span>Ref</span>: SJOR-154</li> <li><span>Position</span>: Brand Manager (Fashion Retail)</li> <li> </li><li><span>Location</span>: Jordan</li> <li><span>City</span>: Amman </li> <li> </li><li><span>Sector</span>: Retail</li> <li><span>Years of Experience</span> 8+ years of experience </li> <li> </li><li><span>Qualification</span>: Bachelor’s degree in Business, Retail Management, Fashion Merchandising, or a related field (MBA is an advantage)</li> <li><span>Salary</span>: Up to 1800 JOD Basic Salary</li> <li><span>Workdays</span>: 5</li> <li> </li><li><span>Description</span>: Our client is a prominent, large-scale multi-brand retail and franchise operating group based in Amman, Jordan. The company is seeking an experienced, analytical, and results-driven Brand Manager to lead overall commercial performance, seasonal product buying, inventory productivity, pricing recommendations, and franchisor/principal relationships across its brand portfolio. The role reports directly to the Commercial Director and will work closely as a peer to the Marketing Manager. Key focus areas include: <ul> <li>Driving commercial performance, sales targets, and profitability across assigned brands.</li> <li>Managing seasonal product buying, assortment planning, and Open-to-Buy (OTB) allocations.</li> <li>Optimizing inventory cover, replenishment, and markdown strategies.</li> <li>Managing and strengthening relationships with international brand principals and franchisors.</li> <li>Aligning with cross-functional teams (Marketing, Operations, and Finance) to execute commercial goals.</li> </ul> Key Responsibilities Commercial Strategy &amp; Buying <ul> <li>Own seasonal buying and assortment planning for assigned brand(s), aligning with franchisor collections and market positioning.</li> <li>Negotiate buying terms, minimum order quantities (MOQs), and seasonal purchase plans within delegated authority.</li> <li>Protect brand positioning by keeping range depth, price points, and promotional activity aligned with franchise standards.</li> </ul> Inventory Productivity &amp; Allocation <ul> <li>Oversee replenishment priorities, stock allocation, and inter-store transfer decisions.</li> <li>Monitor size availability, stock cover, sell-through rates, and stock ageing to minimize slow-moving inventory.</li> <li>Direct support teams (Buying Coordinators &amp; Allocation Analysts) to ensure smooth stock flow and data management.</li> </ul> Pricing &amp; Markdown Management <ul> <li>Recommend retail prices, product bundles, and promotional markdowns based on pricing policies and market trends.</li> <li>Manage and approve in-season markdowns within authorized budgets.</li> <li>Ensure accurate price and promotion execution across physical stores and online channels.</li> </ul> Franchisor &amp; Vendor Relationship Management <ul> <li>Serve as the primary point of contact for brand principals regarding orders, shipments, product data, and trading results.</li> <li>Manage co-op marketing budgets and ensure full compliance with international brand standards.</li> <li>Prepare and submit regular monthly performance and trading reports to brand principals.</li> </ul> Team Leadership &amp; Performance Management <ul> <li>Guide and evaluate direct reports (Buying Coordinator &amp; Merchandising Analyst).</li> <li>Partner with the Marketing Manager on launch dates, co-op funds, and visual merchandising standards.</li> <li>Coordinate with Area and Store Managers on store demand, space allocation, and stock feedback.</li> <li>Track sales KPIs, sell-through rates, and present monthly brand performance dashboards to senior executive management.</li> </ul> Key Qualifications <ul> <li>Minimum 6–8+ years of progressive brand management, buying, or merchandising experience within multi-brand retail or franchise operations.</li> <li>Strong preference for candidates with experience in the GCC market.</li> <li>Bachelor’s degree in Business Administration, Retail Management, Fashion Merchandising, or a related commercial discipline (MBA is an advantage).</li> <li>Strong expertise in: <ul> <li>Open-to-Buy (OTB) planning, allocation, and replenishment systems.</li> <li>Markdown management and inventory productivity (stock cover/sell-through).</li> <li>Franchisor negotiation and brand standard compliance.</li> <li>Retail analytics and advanced MS Excel/ERP systems.</li> </ul> </li> <li>Native-level Arabic and fluent English language skills are mandatory.</li> <li>Based in or willing to relocate to Amman, Jordan (open to candidates inside Jordan or returning from the GCC region).</li> </ul> <br> More<br> </li> </ul> <br> <br> </div>

<p><h4>Position summary</h4> <p>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor or manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary Key Responsibilities We are seeking a highly organized, proactive, and dynamic Executive Assistant to support the Chief Executive Officer (CEO) in a fast-paced, matrixed F&amp;B organization .<br> This role requires exceptional communication skills, strong business acumen, and the ability to manage complex scheduling, relationships, and confidential information with discretion.<br> Preference will be given to candidates who have experience in a hospitality environment.<br> As the primary point of contact between the CEO and both internal and external parties, you will ensure smooth and efficient operations of the executive office.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) &amp; Flights into the country for non-citizens Accommodation Transportation Allowance Career development &amp; Internal promotions – grow with us across departments and seasons Creative &amp; collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality &amp; entertainment concepts – gain experience in premium F&amp;B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> Executive Support Manage a complex and frequently changing calendar, including meetings, travel, and events.<br> Prepare and organize materials for meetings such as agendas, presentations, briefing notes.<br> Attend key meetings when required, take minutes, and follow up on action items.<br> Handle confidential documents and communications with the utmost discretion.<br> Communication &amp; Coordination Act as a liaison between the CEO and internal/external stakeholders across departments, regions, and levels of seniority.<br> Draft high-quality correspondence, reports, and internal communications on behalf of the CEO.<br> Ensure timely flow of information between the CEO’s office and cross-functional teams.<br> Project &amp; Stakeholder Management Assist in tracking strategic initiatives and ensure deliverables are met by relevant stakeholders.<br> Coordinate with department heads, business units, and partners in a matrix structure.<br> Support the CEO in managing logistics and documentation.<br> Travel &amp; Events Organize complex domestic and international travel itineraries, including accommodations, transport, and agendas.<br> Coordinate leadership offsites, team meetings, and corporate events.<br> Administrative Excellence Oversee expenses, approvals, and budget tracking related to the executive office.<br> Maintain filing systems, contact databases, and document archives.<br> Ad-Hoc Support Provide ad-hoc support to the CEO across operational, strategic, commercial, personal and administrative matters as required.<br> Undertake additional projects, assignments, and other cognate duties as delegated by the CEO to support the successful operation of the business.<br> Demonstrate flexibility and adaptability in responding to evolving business needs and executive priorities.<br> Requirements: Bachelor’s degree in Business Administration or Secretarial Administration.<br> 5+ years of work experience in a Food &amp; Beverage or Hospitality environment as an Executive Assistant or Front of House, Communications and Concierge role.<br> Fluent in English, Arabic is an advantage.<br> Strong understanding of matrix organizations and ability to navigate cross-functional environments.<br> Excellent verbal and written communication skills with a professional and diplomatic demeanor.<br> Proficiency in Google Workspace, and communication/project tools.<br> Ability to handle pressure, meet deadlines, and maintain confidentiality at all times.<br> High level of adaptability, discretion, and emotional intelligence.<br> About The Group: SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>

<p><h4>Store manager - BAT - Jordan</h4> <p>If you have a strong background in retail management and want to increase the size and scope of your role then managing one of our flagship or 'big box' stores could be the opportunity for you.</p> <p>With the support and development of your brand team and Alshaya's learning and development programmes, you may then be ready for the move to area manager.</p> <p>With store teams of 150+ people this role requires a manager with excellent people management, problem solving and planning skills. You will be forward-thinking and able to deliver results with a passion for leading large teams to deliver excellent customer service.</p> <p>Alshaya is an award-winning retail franchise company and at the forefront of this customer-focused business are the store leadership teams.</p> <p>Working for Alshaya gives you the support to grow your retail career through ongoing learning and development whilst working for a well-known retail brand.</p> <p><strong>Advertised:</strong> 16 Sep 2026<br> <strong>Application close:</strong> 31 Oct 2026</p></p><p></p>

<p>1. Participate in evaluation of staffing needs in the office and assist in coordination of recruitment processes, including but not limited to, providing guidance to hiring managers on preparation of Post Description (PD), drafting and posting Vacancy Notice (VN)/Special Vacancy Notice, screening and shortlisting applications, drafting interview protocols, preparing and administering written tests, taking part in interview panels as assigned, drafting candidates assessment forms, conducting reference checks, preparing job offers, administering recruitment mailbox, etc.</p><p>2. Carry-out and coordinate pre-employment activities such as preparation of Entry on Duty (EOD) documentation and collection of supporting documentation, coordination of EOD medical exams and follow-up with Medical Services on medical clearance, coordinate enrollment in insurance plans as appropriate, coordination and delivery of induction sessions, arrangement for security briefing, etc.</p><p>3. Perform assigned role(s) in the organisational HR system, paying special attention to data consistency and accuracy; input, maintain and verify data based on approvals and supporting documentation; verify eligibility for allowances and other benefits, monitor and follow up on contractual situation and entitlements, and initiate and coordinate prompt actions; generate, edit and review reports, contract extensions, personnel actions and other related documentation.</p><p>4. Monitor attendance and leave administration; generate, edit and analyse leave-related reports; respond to questions concerning leave administration; guide staff on request and approval procedure in the system.</p><p>5. Carry-out and monitor a wide range of Human Resource actions including but not limited to preparation of documentation for separation, classification, reclassification, promotion, disciplinary cases and coordinate with the Regional Office (RO), and Human Resource Management in Geneva as appropriate.</p><p>6. Prepare, coordinate and monitor all reports on personnel matters and submit timely to concerned parties; draft and review routine correspondence, letters, certifications, etc.; create and maintain a systematic way to archive Human Resources documents (electronic and hard copies). Update and maintain electronic and physical archiving systems in the unit including personnel files with all supporting documentation, recruitment files, Human Resources policies, regulations, guidelines and manuals, internal controls, etc.</p><p>7. Monitor compliance with the performance evaluation process and follow-up with staff and supervisors as needed; facilitate compliance by providing technical guidance on the use of the system.</p><p>8. Plan and coordinate the organisation of Human Resources events including staff development and training activities in coordination with the Staff Development and Learning Unit and maintain updated records. Participate in assessments of staff training and development needs.</p><p>9. Provide information to staff on their entitlements and responsibilities in line with IOM regulations, instructions and procedures. Respond to standard and more complex inquiries and refer to the most sensitive ones as appropriate.</p><p>10. Identify areas for improvement and highlight them to the supervisor; provide inputs for new procedures to complement or to adapt existing ones taking into consideration the specific needs of the office. Assist in analysing and resolving sensitive cases by collating background information, preparing summaries and sharing best practices. Provides comments on interpretation</p><p>11. Participate in inter-agency Human Resources related working groups as assigned.</p><p>12. Provide guidance and training to and coordinate and monitor work of new/junior staff in the unit.</p><p>13. Perform such other relevant duties as may be assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Required Qualifications and Experience</p><p>Education Bachelor s degree in human resources, Business Administration, Psychology or related field with four years of relevant professional experience; or, High School diploma with six years of relevant experience. Accredited Universities are those listed in the UNESCO World Higher Education Database.</p><p>Experience Experience administering employee benefits, entitlements, end to end recruitment and contract administration at a local level. familiarity with the IOM operational policies Proficient in Microsoft Office applications e.g. Word, Excel, PowerPoint, E-mail, Outlook; previous experience with Enterprise Resource Planning (ERP) human resources software such as oracle, SAP is a distinct advantage; Prior work experience with international humanitarian organisations, non-government or government institutions/organisation in a multi-cultural setting is an advantage.</p><p>Skills Attention to detail, ability to organise paperwork in a methodical way; Discreet, details and clients-oriented, patient and willingness to learn new things</p><p>Languages All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). For this position, Fluency in English is required (oral and written) Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p><p>Required Competencies</p><p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><p>Values - all IOM staff members must abide by and demonstrate these five values:</p><ul><li>Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage : Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><p>Core Competencies behavioural indicators Level 2</p><ul><li>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><p>Managerial Competencies behavioural indicators Level 2, if with direct reports</p><ul><li>Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.</li><li>Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential.</li><li>Building Trust : Promotes shared values and creates an atmosphere of trust and honesty.</li><li>Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction.</li><li>Humility : Leads with humility and shows openness to acknowledging own shortcomings.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Description:</b><p><span>At Ferring Pharmaceuticals, we help people around the world build families and live better lives. We are entrepreneurial and innovative, with a global team focused on scientific advances in the areas of reproductive and women’s health, gastroenterology and urology. Ferring + You is all about working together and sharing ideas, so that we can bring science to life for patients around the world.<br>Every person at Ferring works together to change lives and help people build families. Our corporate teams offer empowering, innovative, challenging and rewarding careers – we are motivated to make a difference. To reach our full potential we collaborate, and respect and value diverse contributions so that we can grow as an organization and as professionals. Together we can influence the world around us to make life and work better.</span><br><span>Regulatory coordinator (Temporary- 9 months)</span></p><br><p><span>Job Role: Carry out of Regulatory submission processes within agreed timelines.</span></p><br><p><span>Main Accountabilities<br>•  Compiles and manages regulatory applications for Ferring products to health authorities, which includes new products, product dosage forms, indication. As well as registration maintenance through renewals &amp; variations submissions.<br>•  Provides labelling support and maintaining SPC update in the region. Reviews locally prepared labelling before approval &amp; implementation.<br>•  Ensures the availability and/or prepares regulatory documents and certificates for obtaining rapid approvals.<br>•  Reviews promotional materials developed by the marketing department from a regulatory point of view</span></p><br><p><span>Required qualifications and skills:<br>•  Degree in pharmacy<br>•  1-2 years of practical experience in the regulatory operations.<br>•  Excellent command in English language<br>•  Excellent computer skills and in MS office (Word, Excel, Outlook)<br>•  Know how interaction with authorities and customers</span></p><br><b>Location:</b>Ferring Middle East, Turkey and Africa </div>

<p>At Ferring Pharmaceuticals, we help people around the world build families and live better lives. We are entrepreneurial and innovative, with a global team focused on scientific advances in the areas of reproductive and women s health, gastroenterology and urology. Ferring + You is all about working together and sharing ideas, so that we can bring science to life for patients around the world. Every person at Ferring works together to change lives and help people build families. Our corporate teams offer empowering, innovative, challenging and rewarding careers we are motivated to make a difference. To reach our full potential we collaborate, and respect and value diverse contributions so that we can grow as an organization and as professionals. Together we can influence the world around us to make life and work better.</p><p>Regulatory coordinator (Temporary- 9 months)</p><p>Job Role: Carry out of Regulatory submission processes within agreed timelines.</p><p>Main Accountabilities</p><ul><li>Compiles and manages regulatory applications for Ferring products to health authorities, which includes new products, product dosage forms, indication. As well as registration maintenance through renewals &amp; variations submissions.</li><li>Provides labelling support and maintaining SPC update in the region.</li><li>Reviews locally prepared labelling before approval &amp; implementation.</li><li>Ensures the availability and/or prepares regulatory documents and certificates for obtaining rapid approvals.</li><li>Reviews promotional materials developed by the marketing department from a regulatory point of view</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree in pharmacy</li><li>1-2 years of practical experience in the regulatory operations.</li><li>Excellent command in English language</li><li>Excellent computer skills and in MS office (Word, Excel, Outlook)</li><li>Know how interaction with authorities and customers</li></ul>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Consistently offer professional, friendly and engaging service.<br> Ensure prompt and courteous service is extended to both internal and external customers.<br> Escort visitors during site inspections.<br> Prioritize all telephone calls and in-person visitors, scheduling appointments as required.<br> Maintain a positive relationship with all guests, vendors, colleagues and global sales network.<br> Ensure all sales promotional literature is current and updated.<br> Update convention bureau lists.<br> Prepare and disseminate month-end reports.<br> Provide all administrative duties for the sales office.<br> Assist with the maintenance of accounts, contact, activity and business details within appropriate software applications.<br> Follow departmental policies and procedures.<br> Follow all safety policies.<br> Other duties as assigned.</p> <h4>Qualifications</h4> <ul> <li>Previous sales or administrative experience preferred.</li> <li>Computer literate in Microsoft Windows applications and/or relevant computer applications required.</li> <li>University/College degree in a related discipline an asset.</li> <li>Excellent communication skills, both written and verbal required.</li> <li>Strong interpersonal and problem-solving abilities.</li> <li>Highly responsible and reliable.</li> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Consistently offer professional, friendly and engaging service.<br> Ensure prompt and courteous service is extended to both internal and external customers.<br> Escort visitors during site inspections.<br> Prioritize all telephone calls and in-person visitors, scheduling appointments as required.<br> Maintain a positive relationship with all guests, vendors, colleagues and global sales network.<br> Ensure all sales promotional literature is current and updated.<br> Update convention bureau lists.<br> Prepare and disseminate month-end reports.<br> Provide all administrative duties for the sales office.<br> Assist with the maintenance of accounts, contact, activity and business details within appropriate software applications.<br> Follow departmental policies and procedures.<br> Follow all safety policies.<br> Other duties as assigned.</p> <h4>Qualifications</h4> <ul> <li>Previous sales or administrative experience preferred.</li> <li>Computer literate in Microsoft Windows applications and/or relevant computer applications required.</li> <li>University/College degree in a related discipline an asset.</li> <li>Excellent communication skills, both written and verbal required.</li> <li>Strong interpersonal and problem-solving abilities.</li> <li>Highly responsible and reliable.</li> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li> </ul></p><p></p>

<p>The JIF is seeking a highly motivated JIF Coordination Technical Officer to work with the Jordan INGO Forum. This position will mainly be responsible for supporting the JIF Country Directors, represented by the Steering Committee (SC), and JIF Director, to build and maintain relationships with national and international stakeholders. They will also be responsible for coordinating government engagement efforts with and collecting relevant information from JIF member focal points with the overall goal of supporting collective and coordinated action.</p><p>Competencies are important in order for the employee and the organization to deliver desired results. They are relevant for all staff and are divided into the following two categories:</p><p>1. Professional competencies</p><p>These are skills, knowledge and experience that are important for effective performance. Generic professional competencies for this position:</p><ul><li>Bachelor degree in a relevant field.</li><li>3-5 years of relevant experience within field of expertise</li><li>Experience working with an INGO is required, including coordination forums or working groups.</li><li>Proven ability to collect, analyze and report on information/data.</li><li>Fluency in written and spoken English and Arabic required.</li><li>Ability to draft reports and edit in English is required.</li><li>Strong computer skills required.</li><li>The jobholder is required to develop, maintain and apply professional or advanced knowledge and expertise in working with national governmental institutions.</li></ul><p>Context related skills, knowledge and experience:</p><ul><li>Knowledge of the context in Jordan</li><li>Knowledge of JIF structure and mandate is a plus</li><li>Experience interacting with INGOs, local NGOs, coordination forums or working groups</li><li>Experience interacting with government officials and ministries</li><li>Ability to deal with regular special demands as a core element of the role.</li></ul><p>2. Behavioral competencies (max 6)</p><ul><li>You are able to communicate with impact and respect.</li><li>You are able to handle sensitive and confidential information in a professional manner.</li><li>You are organized.</li><li>You are able to manage multiple tasks and prioritize</li><li>You are flexible and can adapt to a changing environment</li></ul><p>1. Performance Management</p><p>The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:</p><ul><li>The Job Description</li><li>The individual Work- and Professional Development Plan</li><li>The Competency Framework</li></ul><p>Generic responsibilities:</p><ul><li>Adherence to NRC policies, guidance and procedures</li><li>Contribute to government engagement strategy and provide input on needs and gaps.</li><li>Develop and coordinate the information sharing of JIF guidance related to government engagement, government policy and other relevant materials (Donors, UN, GoJ, Civil society)</li></ul><p>Specific responsibilities:</p><p>Government Engagement Support</p><ul><li>Support the JIF Director and SC in representing JIF member concerns to different ministries and answer enquiries and share member challenges.</li><li>Make sure all relevant GoJ rules (JORISS, FFM, Takamul etc.) and regulations are tracked and shared with the different INGO.</li><li>Provide updates to JIF members on new regulations or guidelines from different ministries including project approval.</li><li>Track developments regarding the GoJ s stand points and policies and regularly brief JIF Secretariat and SC on changes and impacts on JIF s members.</li><li>Support the JIF Director and SC to maintain positive working relations with MoI, MoPIC, MoSD, MoE, MoH and any other relevant GoJ stakeholders.</li><li>Support the JIF Director and SC to liaise and collaborate with relevant stakeholders and represent JIF in relevant forums/cluster/working groups</li><li>Upon request of JIF members, provide orientations and trainings related to GoJ requirements, standards and policy.</li><li>Attend relevant meetings and working groups and represent JIF as requested by JIF Director and/or SC.</li></ul><p>Information management</p><ul><li>Support the JIF Secretariat and SC to maintain a network with government structures in Jordan.</li><li>Support Coordinate meetings, note-taking and follow-up for all Country Director Group meetings and Working Group meetings.</li><li>Maintain mailing lists (and WhatsApp groups, where relevant) for Working Groups, Country Director Groups and Observer groups.</li><li>As delegated by the JIF Director, attend relevant internal meetings to coordinate with NRC on relevant issues.</li><li>Keep track of membership fees payment, maintain an up-to-date finance database, and liaise with the NRC accounting department for control and compliance with NRC and donor regulations.</li><li>Provide support reporting related to JIF activities and indicators to allow the JIF Secretariat to report accurately to both NRC, JIF membership and donors.</li><li>Prepare, submit and follow-up on procurement requests, and logistics, security and procurement processes if and when relevant</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Background: The Norwegian Refugee Council has hosted the Jordan INGO Forum (JIF) since its establishment in 2012. The JIF is a network of 60+ international non-governmental organizations (INGOs) implementing development and humanitarian programs to respond to the needs of vulnerable Jordanians and refugees in Jordan. The JIF is mandated to support its members by providing services along four key pillars: information exchange, coordination, advocacy, and representation. To be effective the Forum must maintain strong working relationships with key government and national stakeholders, including national NGOs. These interfaces determine the JIF Secretariat s ability to influence policy, advance member concerns and work with national stakeholders to achieve common goals. This position will also play a critical role in supporting the coordination of government engagement and liaison efforts among JIF members to develop best practices/lessons learned and relevant guidance for senior leadership. The JIF Secretariat is a small team and requires independence and self-management in order to respond without bias or partiality to the needs of different members and to maintain key stakeholder relations.</p>

<p><h4>About Jeeny:</h4> <p>Jeeny is a mobile application that eases daily commuting and transportation. By connecting you with your preferred mode of transportation, we are fulfilling our aim of making mobility accessible, affordable, and flexible for all.</p> <p>We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Jeeny was established in 2014 as Easy Taxi. However, in 2016, it was revamped as Jeeny to cater to other services. Currently, we are operational in Saudi Arabia and Jordan.</p> <p>We have offices in Riyadh, Jeddah, Madinah, Dammam, Khobar, Amman, Lahore, and Karachi.</p> <h4>About the role:</h4> <p>As a customer service agent, you will play a crucial role in delivering outstanding customer service to our users. You will be responsible for handling a variety of customer inquiries and providing appropriate solutions or escalating complex issues as necessary. Our ideal candidate should have excellent communication skills, a passion for customer satisfaction, and the ability to work in a fast-paced environment.</p> <h4>Responsibilities:</h4> <li>Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.</li> <li>Identify and assess customers' needs, and provide appropriate solutions or escalate complex issues to the appropriate department.</li> <li>Keep accurate records of customer interactions, transactions, comments, and complaints.</li> <li>Follow communication procedures, guidelines, and scripts to ensure consistency and quality in customer interactions.</li> <li>Collaborate with other departments to resolve customer issues and provide feedback on recurring problems or patterns.</li> <li>Continuously update knowledge of company products, services, and policies to effectively assist customers.</li> <li>Strive to achieve customer satisfaction and loyalty by exceeding customer expectations.</li> <h4>Requirements:</h4> <li>Previous customer service experience or related role preferred. Fresh graduates are also welcome to apply!</li> <li>Excellent verbal and written communication skills in English and Arabic.</li> <li>Strong problem-solving and conflict-resolution abilities.</li> <li>Ability to empathize with and prioritize customer needs.</li> <li>Ability to work effectively in a fast-paced team environment.</li> <li>Good knowledge of Microsoft Office Suite.</li> <li>Flexibility to work in shifts, including evenings, weekends, and holidays.</li> <h4>Benefits:</h4> <li>Market competitive salary</li> <li>An opportunity to collaborate with talented individuals while learning, growing, and expanding your skill set.</li> <li>An environment that encourages you to take ownership and produce excellent outcomes every day.</li></p><p></p>

<p><h4>About Jeeny:</h4> <p>Jeeny is a mobile application that eases daily commuting and transportation. By connecting you with your preferred mode of transportation, we are fulfilling our aim of making mobility accessible, affordable, and flexible for all.</p> <p>We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Jeeny was established in 2014 as Easy Taxi. However, in 2016, it was revamped as Jeeny to cater to other services. Currently, we are operational in Saudi Arabia and Jordan.</p> <p>We have offices in Riyadh, Jeddah, Madinah, Dammam, Khobar, Amman, Lahore, and Karachi.</p> <h4>About the role:</h4> <p>As a customer service agent, you will play a crucial role in delivering outstanding customer service to our users. You will be responsible for handling a variety of customer inquiries and providing appropriate solutions or escalating complex issues as necessary. Our ideal candidate should have excellent communication skills, a passion for customer satisfaction, and the ability to work in a fast-paced environment.</p> <h4>Responsibilities:</h4> <li>Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.</li> <li>Identify and assess customers' needs, and provide appropriate solutions or escalate complex issues to the appropriate department.</li> <li>Keep accurate records of customer interactions, transactions, comments, and complaints.</li> <li>Follow communication procedures, guidelines, and scripts to ensure consistency and quality in customer interactions.</li> <li>Collaborate with other departments to resolve customer issues and provide feedback on recurring problems or patterns.</li> <li>Continuously update knowledge of company products, services, and policies to effectively assist customers.</li> <li>Strive to achieve customer satisfaction and loyalty by exceeding customer expectations.</li> <h4>Requirements:</h4> <li>Previous customer service experience or related role preferred. Fresh graduates are also welcome to apply!</li> <li>Excellent verbal and written communication skills in English and Arabic.</li> <li>Strong problem-solving and conflict-resolution abilities.</li> <li>Ability to empathize with and prioritize customer needs.</li> <li>Ability to work effectively in a fast-paced team environment.</li> <li>Good knowledge of Microsoft Office Suite.</li> <li>Flexibility to work in shifts, including evenings, weekends, and holidays.</li> <h4>Benefits:</h4> <li>Market competitive salary</li> <li>An opportunity to collaborate with talented individuals while learning, growing, and expanding your skill set.</li> <li>An environment that encourages you to take ownership and produce excellent outcomes every day.</li></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Reporting to the assistant director, engineering, responsibilities and essential job functions include but are not limited to the following:</p> <ul> <li>Consistently offers professional, engaging and friendly service.</li> <li>Communicate with engineering management and team leader in regards to possible improvements and increased efficiency.</li> <li>Carry out planned and unplanned maintenance programs for the various systems of accommodation.</li> <li>Coordinate and inform engineering management and team leader of any disruptions to service of any kind.</li> <li>Always utilize safe work practices, efficient methods, proper preventative maintenance and repair to equipment.</li> <li>Cleans and maintains areas of responsibility according to set standards and procedures.</li> <li>Ensure that all the assets of accommodation (housekeeping and engineering) are in proper state and not being misused.</li> <li>Maintain equipment in a proper state of cleanliness and repair.</li> <li>Attend daily briefings with supervisor and take on daily assigned tasks.</li> <li>Report lost and found articles to the housing manager or assistant accommodation manager immediately.</li> <li>Handle colleague complaints, reporting them to supervisor immediately.</li> <li>Record room status in allocated section accurately.</li> <li>Comply with hotel’s health, safety and hygiene policy.</li> <li>Adhere to personnel grooming and hygiene standards.</li> <li>Attend meetings and training sessions as required.</li> <li>Any additional duties assigned.</li> </ul> <h4>Qualifications</h4> <ul> <li>High school graduate, related technical or trades certification.</li> <li>At least 2 years’ experience as a service technician, preferably in the hospitality or hospital industry.</li> <li>Proficient in MV/LV repair and maintenance plus basic knowledge of one other building operations skill set.</li> <li>The ability to use all general repair tools, read shop drawings and specifications, make rough estimates of required materials.</li> <li>The ability to work independently with good interpersonal skills.</li> <li>A creative, practical and pro-active approach to problem solving.</li> <li>An energetic and dynamic personality.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Reporting to the assistant director, engineering, responsibilities and essential job functions include but are not limited to the following:</p> <ul> <li>Consistently offers professional, engaging and friendly service.</li> <li>Communicate with engineering management and team leader in regards to possible improvements and increased efficiency.</li> <li>Carry out planned and unplanned maintenance programs for the various systems of accommodation.</li> <li>Coordinate and inform engineering management and team leader of any disruptions to service of any kind.</li> <li>Always utilize safe work practices, efficient methods, proper preventative maintenance and repair to equipment.</li> <li>Cleans and maintains areas of responsibility according to set standards and procedures.</li> <li>Ensure that all the assets of accommodation (housekeeping and engineering) are in proper state and not being misused.</li> <li>Maintain equipment in a proper state of cleanliness and repair.</li> <li>Attend daily briefings with supervisor and take on daily assigned tasks.</li> <li>Report lost and found articles to the housing manager or assistant accommodation manager immediately.</li> <li>Handle colleague complaints, reporting them to supervisor immediately.</li> <li>Record room status in allocated section accurately.</li> <li>Comply with hotel’s health, safety and hygiene policy.</li> <li>Adhere to personnel grooming and hygiene standards.</li> <li>Attend meetings and training sessions as required.</li> <li>Any additional duties assigned.</li> </ul> <h4>Qualifications</h4> <ul> <li>High school graduate, related technical or trades certification.</li> <li>At least 2 years’ experience as a service technician, preferably in the hospitality or hospital industry.</li> <li>Proficient in MV/LV repair and maintenance plus basic knowledge of one other building operations skill set.</li> <li>The ability to use all general repair tools, read shop drawings and specifications, make rough estimates of required materials.</li> <li>The ability to work independently with good interpersonal skills.</li> <li>A creative, practical and pro-active approach to problem solving.</li> <li>An energetic and dynamic personality.</li> </ul></p><p></p>

<p><b>Key Responsibilities</b></p><p><b>More specifically, the officer :</b></p><p><br></p><p>Supports the identification and tracking of funding opportunities relevant to Tdh programmes in the MENA region.</p><p>Supports the development of project proposals, including compliance with donor requirements, action plans, writing, and registration/submission on donor platforms.</p><p>Ensures that grants and funding information in Engage360 (Tdh's internal system) is regularly updated and accurate and follows up with relevant teams to ensure completeness of information.</p><p>Supports the coordination of internal and external reporting.</p><p>Supports internal coordination and information sharing related to regional grants and fundraising activities.</p><p>Supports donor and partner engagement, including the preparation of fundraising materials (e.g. updates, success stories) and partnership-related documentation.</p><p>Skills</p><p>Interpersonal skills</p><p><br></p><p>Good ability to establish and maintain positive relationships with internal and external stakeholders.</p><p>Well organized, reliable and able to manage priorities and follow up on tasks.</p><p>Ability to work and coordinate with different teams.</p><p>Integrity, professionalism and commitment.</p><p>Specific knowledge</p><p><br></p><p>Good understanding of programme cycle management in development, emergency and protracted crisis contexts.</p><p>Good understanding of fundraising principles, grants, proposal development and donor engagement practices.</p><p>Requirements</p><p>Training/Qualifications</p><p><br></p><p>Master's degree / Equivalent degree from a university / Recognized school in international development, social sciences / development studies or any other related field.</p><p><br></p><p>Experience</p><p><br></p><p>Minimum 2 years of relevant experience in an NGO, international organization or similar environment, preferably in grants, fundraising, proposal development or related functions.</p><p>Experience using CRM, grants management or similar information management systems is an asset.</p><p>Languages</p><p><br></p><p>Fluency in Arabic is required.</p><p>Excellent written and spoken English is required.</p><p>French is an asset.</p><p>Computer know-how</p><p><br></p><p>Proficiency in Microsoft Office applications.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's degree / Equivalent degree from a university / Recognized school in international development, social sciences / development studies or any other related field.</li><li>Minimum 2 years of relevant experience in an NGO, international organization or similar environment, preferably in grants, fundraising, proposal development or related functions.</li><li>Experience using CRM, grants management or similar information management systems is an asset.</li><li>Fluency in Arabic is required.</li><li>Excellent written and spoken English is required.</li><li>French is an asset.</li><li>Proficiency in Microsoft Office applications.</li><li>Good ability to establish and maintain positive relationships with internal and external stakeholders.</li><li>Well organized, reliable and able to manage priorities and follow up on tasks.</li><li>Ability to work and coordinate with different teams.</li><li>Integrity, professionalism and commitment.</li><li>Good understanding of programme cycle management in development, emergency and protracted crisis contexts.</li><li>Good understanding of fundraising principles, grants, proposal development and donor engagement practices.</li></ul>

<p>Syarah is on a mission to change how people buy their cars in Saudi and. We offer buyers an end-to-end digital car buying experience where they can buy their next car from the comfort of their living rooms. Under the hood, we build systems to manage sourcing of cars, inspection, photography, merchandising, reconditioning, financing, insurance, shipping and many more. Our goal is to turn car buying into an experience of delight, comfort and peace of mind. We are on the lookout for ambitious, competitive, growth-minded professionals to help us continue to harness technology to delight our customers and achieve our ambitious growth objectives in the auto sector.</p><p>Responsibilities:</p><ul><li>A Customer Care Agent serves as the bridge between the company and its customers, engaging with them via voice or text channels. Their primary role is to respond to customer inquiries, provide detailed service information, resolve any issues that arise, and represent the company professionally and courteously. This position is offered as a three-month contract.</li><li>Address customer inquiries regarding available products and services.</li><li>Create and manage customer accounts, ensuring accurate documentation of account details in written or digital formats.</li><li>Actively listen to customer concerns, identifying the root cause of any issues.</li><li>Provide prompt and appropriate solutions to customer problems.</li><li>Escalate complex cases to management, including all necessary background information.</li><li>Anticipate customer needs by following up on previous interactions, offering reorders or additional services.</li><li>Collaborate with all internal departments to effectively resolve customer issues.</li><li>Flexibility to work different shifts (including evenings, weekends, or holidays).</li><li>Willingness to participate in training before hire and on-the job.</li><li>Excellent listening skills and an empathetic voice and manner.</li><li>Dedication to customer satisfaction.</li><li>Basic knowledge of computer software and office systems.</li><li>Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer.</li><li>Familiarity with all of the goods and services offered by the company.</li><li>Experience in Automotive Industry is a plus.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Excellent listening skills and an empathetic voice and manner. Dedication to customer satisfaction. Basic knowledge of computer software and office systems. Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer. Familiarity with all of the goods and services offered by the company. Experience in Automotive Industry is a plus.</p>

<p><b>JOB SUMMARY&nbsp;</b></p><p><br></p><p>Assists the Director of Loss Prevention in managing the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.</p><p><b><br></b></p><p><b>CORE WORK ACTIVITIES</b></p><p>Managing Security/Loss Prevention Operations</p><p>Assists in the development and implementation of emergency procedures. Collaborates with the Director of Loss Prevention on ways to continually improve departmental performance. Comply with policies on proper investigative procedures for loss of property assets. Maintain proper documentation of property patrols. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Implements action plans to monitor and control risk. Reports any procedure violations to the Director of Loss Prevention and appropriate management. Strives to improve service performance. Supervises security staff to effectively monitor and protect property assets. Performs duties of the Director of Loss Prevention in his/her absence.</p><p>Leading Security/Loss Prevention Teams</p><p>Assists Director of Loss Prevention in establishing guidelines and training so employees understand expectations and parameters. Celebrates successes and publicly recognizes the contributions of team members. Communicates critical information to Loss Prevention officers based on knowledge gained at pre- and post-convention meetings. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Encourages and builds mutual trust, respect, and cooperation among team members. Helps employees and guests obtain necessary medical attention on a timely basis. Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. Serves as a role model to demonstrate appropriate behaviors. Utilizes an "open door" policy. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p><p>Ensuring Exceptional Customer Service</p><p>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Meet quality standards and customer expectations on a daily basis. Handles guest problems and complaints effectively. Interacts with guests to obtain feedback on product quality and service levels. Provides services that are above and beyond for customer satisfaction and retention. Sets a positive example for guest relations.</p><p>Conducting Human Resources Activities</p><p>Assists in maintaining required OSHA programs and statistical data. Assists in the management of claims by ensuring proper procedures are followed and documented. Brings issues to the attention of the department manager and Human Resources as necessary. Report all employee accidents and guest liability incidents to Claims Reporting Service in a timely manner. Administer property policies fairly and consistently. Certify security staff in first aid and CPR. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Trains security staff to effectively monitor and protect property assets. Trains staff on proper patrol procedures.</p><p>Additional Responsibilities</p><p>Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 4 years experience in the security/loss prevention or related professional area. OR 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.</p>