Program Officer Jobs in Jordan

<p><h4>About Lucidya<\/h4>\n<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand, engage, and retain customers at scale.<\/p>\n<p>Unlike traditional platforms that stop at reporting and dashboards, Lucidya combines proprietary AI, deep language understanding, and autonomous workflows to help organizations move from insight to action. Our technology is built in-house and trained on millions of multilingual customer conversations, enabling brands across the MENA region to make better decisions, deliver better experiences, and build stronger customer relationships.<\/p>\n<p>As AI reshapes how businesses operate, we're building products that make customer understanding faster, more accurate, and more actionable than ever before.<\/p>\n\n<h4>Why this role matters<\/h4>\n<p>Most organizations today are overwhelmed with customer data.<\/p>\n<p>Conversations are happening across social media, surveys, reviews, support tickets, messaging channels, and countless other touchpoints. The challenge isn't collecting the data anymore. It's knowing what matters and what to do next.<\/p>\n<p>The Monitoring & Research domain sits at the center of that challenge.<\/p>\n<p>This is where customers come to understand public perception, identify emerging trends, monitor competitors, measure customer sentiment, and uncover the insights that drive business decisions. It is one of the most strategically important parts of Lucidya's platform and one of the biggest opportunities for innovation as AI transforms how research and customer intelligence are done.<\/p>\n<p>As Senior Product Manager, you'll be responsible for shaping how thousands of users discover, trust, and act on insights generated from millions of customer conversations.<\/p>\n<p>You'll be joining a team that values ownership over hierarchy, customer outcomes over feature output, and learning over certainty. We move quickly, challenge assumptions, and expect product leaders to bring strong opinions while remaining open to changing their minds when the evidence says otherwise.<\/p>\n<p>If you're excited by complex customer problems, AI-powered products, and the opportunity to define the future of customer intelligence in a region where world-class solutions are still emerging, this role will give you significant room to make an impact.<\/p>\n\n<h4>What you'll do<\/h4>\n<p><strong>Own the future of Monitoring & Research at Lucidya<\/strong><br>\nYou'll define the vision, strategy, and roadmap across three key product areas:<\/p>\n<ul>\n<li>Social listening<\/li>\n<li>Managed channels analytics<\/li>\n<li>Voice of Customer (VoC)<\/li>\n<\/ul>\n<p>Your responsibility isn't simply delivering features. It's ensuring customers can confidently answer critical business questions about their customers, markets, competitors, and brand performance.<\/p>\n\n<p><strong>Turn customer signals into decisions<\/strong><br>\nYou'll spend significant time understanding how customers currently make decisions, where they struggle to find trustworthy insights, and what prevents them from taking action.<\/p>\n<p>You'll use those learnings to build products that help customers move beyond reporting and toward clear recommendations, meaningful insights, and measurable business outcomes.<\/p>\n\n<p><strong>Lead discovery before delivery<\/strong><br>\nYou'll challenge assumptions, validate problems, and ensure we're solving issues that matter before resources are committed.<\/p>\n<p>You'll regularly engage customers, prospects, Customer Success teams, and internal stakeholders to uncover opportunities and validate product direction.<\/p>\n<p>Success in this role means building the right thing, not simply building things quickly.<\/p>\n\n<p><strong>Raise the quality bar for AI-powered insights<\/strong><br>\nAs AI becomes increasingly central to our platform, you'll help define what \"trustworthy AI\" means in practice.<\/p>\n<p>You'll work closely with AI, Data, Design, and Engineering teams to improve:<\/p>\n<ul>\n<li>Insight accuracy<\/li>\n<li>Sentiment quality<\/li>\n<li>Explainability<\/li>\n<li>Relevance<\/li>\n<li>Customer trust<\/li>\n<\/ul>\n<p>You'll constantly ask whether an insight is genuinely useful, not just technically impressive.<\/p>\n\n<p><strong>Make difficult prioritization decisions<\/strong><br>\nNot every good idea belongs on the roadmap.<\/p>\n<p>You'll evaluate opportunities using customer feedback, product data, market insights, commercial priorities, and strategic impact.<\/p>\n<p>You'll make trade-offs transparently and help the organization understand why certain bets are worth making while others are not.<\/p>\n\n<p><strong>Drive product adoption and business impact<\/strong><br>\nYou'll closely monitor customer behavior, adoption patterns, retention drivers, churn signals, and feedback loops.<\/p>\n<p>You'll use those insights to continuously improve the product and ensure the work being delivered creates measurable value for both customers and the business.<\/p>\n\n<p><strong>Be a leader beyond product<\/strong><br>\nYou'll collaborate across Engineering, Design, AI, Customer Success, Sales, Marketing, and Leadership teams.<\/p>\n<p>You'll help create alignment, provide clarity during ambiguity, and contribute to building a culture where teams are empowered to solve problems rather than simply execute requirements.<\/p>\n\n<h4>Requirements<\/h4>\n<h4>Who you are<\/h4>\n<ul>\n<li>You have strong product fundamentals<br>\nYou have at least 5 years of product management experience, ideally within B2B SaaS environments.<br>\nYou know how to take a problem from discovery through validation, delivery, measurement, and iteration.<br>\nYou understand that product management is ultimately about creating customer and business value, not managing backlogs.<\/li>\n<li>You simplify complexity<br>\nYou're comfortable working with large datasets, analytics platforms, AI-powered products, or technically complex systems.<br>\nMore importantly, you know how to transform complexity into experiences that feel intuitive and useful to customers.<\/li>\n<li>You stay close to customers<br>\nYou don't rely solely on internal opinions to make decisions.<br>\nYou regularly speak with customers, investigate workflows, validate assumptions, and seek evidence before committing to a direction.<br>\nYou're naturally curious about how people work and where products create friction in their lives.<\/li>\n<li>You are comfortable making decisions with incomplete information<br>\nYou won't always have perfect data.<br>\nYou can balance analysis with action, make informed decisions under uncertainty, and adapt when new information becomes available.<\/li>\n<li>You communicate with clarity<br>\nYou can explain technical concepts to non-technical audiences and customer problems to technical teams.<br>\nYou build alignment through clear thinking, structured communication, and transparency.<\/li>\n<li>You care about outcomes<br>\nYou measure success by customer adoption, customer value, and business impact rather than the number of features released.<br>\nYou're willing to challenge existing thinking when you believe there's a better way to solve a problem.<\/li>\n<\/ul>\n\n<h4>Bonus points if you have<\/h4>\n<ul>\n<li>Experience with social listening, media monitoring, Voice of Customer, customer intelligence, or research platforms<\/li>\n<li>Experience building AI-powered, analytics-heavy, or data-intensive products<\/li>\n<li>Familiarity with sentiment analysis, NLP, LLMs, recommendation systems, or automated research workflows<\/li>\n<li>Experience working with Arabic-language products, dialects, or regional customer behaviors<\/li>\n<li>Knowledge of MENA markets, particularly Saudi Arabia and the GCC<\/li>\n<li>Experience with platforms such as Brandwatch, Sprinklr, Meltwater, Talkwalker, Qualtrics, Medallia, or Brand24<\/li>\n<\/ul>\n\n<h4>What success looks like<\/h4>\n<ul>\n<li>Within your first 12 months:<\/li>\n<li>Customers trust Lucidya's insights enough to use them in critical business decisions<\/li>\n<li>Product adoption and engagement across Monitoring & Research increase meaningfully<\/li>\n<li>AI-powered insight experiences become more accurate, actionable, and differentiated<\/li>\n<li>Clear product strategy and prioritization frameworks are established across the domain<\/li>\n<li>Customer feedback consistently influences roadmap decisions<\/li>\n<li>Cross-functional teams have strong alignment around goals, priorities, and outcomes<\/li>\n<\/ul>\n\n<p>Lucidya is an equal opportunity employer. We believe great teams are built through diverse experiences, perspectives, and backgrounds. If you're excited about the opportunity but don't meet every requirement, we encourage you to apply anyway.<\/p><\/p><p><\/p>

<div style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: Lato, sans-serif; font-size: 14px; background-color: rgb(255, 255, 255); clear: both;"> <table align="right" border="1" cellpadding="0" cellspacing="0" dir="rtl" style="border-collapse: collapse; border-spacing: 0px; max-width: 100%; background-color: rgb(255, 255, 255); color: rgb(51, 51, 51); font-family: Lato, sans-serif; font-size: 14px;" width="624"> <tbody style="box-sizing: border-box;"> <tr style="box-sizing: border-box;"> <td style="box-sizing: border-box; width: 624px;"> <p dir="RTL" style="box-sizing: border-box; margin: 0px 0px 10px; text-align: justify;"><strong style="box-sizing: border-box;"><u style="box-sizing: border-box;">Job Summary:</u></strong></p> <p dir="RTL" style="box-sizing: border-box; margin: 30px 0px 0px; text-align: justify;"><strong style="box-sizing: border-box;">The Front Desk staff at the Olympic Training Center provides exceptional welcome services to visitors, athletes, and technical staff. The role includes greeting and guiding visitors, coordinating schedules and appointments, responding to telephone and electronic inquiries, and ensuring smooth and efficient operations within the center. The job also requires maintaining a professional work environment and treating visitors and athletes with respect and professionalism. Additionally, coordinating with different departments to facilitate daily operations and guarantee a positive experience for everyone at the center.</strong></p> <p dir="RTL" style="box-sizing: border-box; margin: 30px 0px 0px; text-align: justify;">&nbsp;</p> </td> </tr> <tr style="box-sizing: border-box;"> <td style="box-sizing: border-box; width: 624px;"> <p dir="RTL" style="box-sizing: border-box; margin: 0px 0px 10px; text-align: justify;"><strong style="box-sizing: border-box;"><u style="box-sizing: border-box;">Job Duties:</u></strong></p> <ul dir="rtl" style="box-sizing: border-box; margin-top: 0px; margin-bottom: 10px; padding-left: 25px;"> <li style="box-sizing: border-box;"><strong style="box-sizing: border-box;">Greet and welcome athletes, staff, visitors, and dignitaries professionally.</strong></li> <li style="box-sizing: border-box;"><strong style="box-sizing: border-box;">&nbsp;Act as the primary point of contact for inquiries and direct them to the appropriate departments or individuals.</strong></li> <li style="box-sizing: border-box;"><strong style="box-sizing: border-box;">Answer phone calls, emails, and inquiries, ensuring effective and timely communication.</strong></li> <li style="box-sizing: border-box;"><strong style="box-sizing: border-box;">&nbsp;Manage visitors and guests and prepare reports (keep records).</strong></li> <li style="box-sizing: border-box;"><strong style="box-sizing: border-box;">Provide information about the Olympic Preparation Center, including schedules, facilities, and upcoming events.</strong></li> <li style="box-sizing: border-box;"><strong style="box-sizing: border-box;">&nbsp;Assist with check-in/check-out processes for athletes, staff, and guests staying on-site or during training.</strong></li> <li style="box-sizing: border-box;"><strong style="box-sizing: border-box;">&nbsp;Manage and coordinate meeting rooms, ensuring they are properly equipped and maintained.</strong></li> <li style="box-sizing: border-box;"><strong style="box-sizing: border-box;">Support scheduling of appointments, training sessions, or events for athletes and staff.</strong></li> <li style="box-sizing: border-box;"><strong style="box-sizing: border-box;">&nbsp;Coordinate with services or maintenance departments to ensure readiness and upkeep of common areas.</strong></li> <li style="box-sizing: border-box;"><strong style="box-sizing: border-box;">Assist with administrative tasks such as archiving, data entry, and record-keeping.</strong></li> <li style="box-sizing: border-box;"><strong style="box-sizing: border-box;">&nbsp;Handle mail and deliveries, ensuring fast distribution to the intended recipients.</strong></li> <li style="box-sizing: border-box;"><strong style="box-sizing: border-box;">&nbsp;Ensure the reception area and lobby are clean, organized, and Always prepared.</strong></li> <li style="box-sizing: border-box;"><strong style="box-sizing: border-box;">&nbsp;Coordinate with service or maintenance departments to address any issues in the reception area.</strong></li> </ul> </td> </tr> </tbody> </table> <div style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: Lato, sans-serif; font-size: 14px; background-color: rgb(255, 255, 255); clear: both;"><b>&nbsp;</b>

<p>Key Responsibilities<br>Prepare and submit product registration files.<br>Maintain regulatory documentation and databases.<br>Coordinate with the Jordan Food and Drug Administration (JFDA) and other regulatory authorities.<br>Monitor changes in pharmaceutical regulations.<br>Ensure compliance with local regulatory requirements.<br>Support product lifecycle management activities.<br>Prepare responses to regulatory inquiries.<br>Coordinate with internal departments and international suppliers.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications<br>Bachelor's degree in Pharmacy or a related scientific field.<br>2 3 years of experience in regulatory affairs.<br>Strong knowledge of JFDA regulations.<br>Excellent documentation and organizational skills.<br>Strong communication skills.<br>Good command of English.</p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow</p><p></p>

<p>Manage end-to-end purchasing activities, including reviewing requisitions, sourcing suppliers, comparing quotations, and issuing purchase orders. Coordinate with local and international suppliers to ensure competitive pricing, favorable terms, and timely delivery of materials. Manage international shipments, transportation arrangements, import documentation, and customs clearance processes. Monitor purchase orders and delivery schedules, proactively resolving supplier shortages, delays, and quality-related issues. Maintain accurate procurement, supplier, shipping, and delivery records while ensuring timely updates in the ERP system. Collaborate with Production, Warehouse, Finance, and other internal teams to align procurement activities with operational requirements. Build and maintain effective supplier relationships through strong negotiation, communication, planning, and follow-up.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Industrial Engineering, Supply Chain, Procurement, Logistics, Business Administration, or a related field. 3-5 years of experience in purchasing, procurement, and logistics, preferably within a manufacturing environment. Strong experience in international purchasing, import procurement, supplier management, and purchase order execution. Good knowledge of shipping, transportation, customs clearance procedures, and international logistics processes. Hands-on experience using ERP systems for purchasing, supplier, and delivery management. Strong negotiation, problem-solving, organizational, communication, and attention-to-detail skills. Fluent written and spoken English; procurement or supply chain certification is an advantage.</p>

<p><b>Responsibilities</b></p> <ul> <li>Build, maintain, and strengthen relationships with high-value commercial clients and institutions.</li> <li>Conduct regular meetings with clients to identify their financial needs, analyze requirements, and recommend suitable banking solutions.</li> <li>Coordinate with internal departments to ensure timely delivery and implementation of banking products and services.</li> <li>Collect and report client feedback to support service improvement and enhance customer satisfaction.</li> <li>Process and manage all sales-related documentation accurately, professionally, and within agreed timelines.</li> <li>Maintain accurate client records and update customer information in the bank's systems.</li> <li>Monitor client portfolios and ensure all banking activities comply with internal policies and regulatory requirements.</li> <li>Participate in committees, meetings, and projects as assigned, and implement approved decisions.</li> <li>Contribute to achieving sales targets while delivering a high standard of customer service and relationship management.</li> </ul><p><strong>Desired Candidate Profile</strong></p><p><b>Qualifications</b></p> <ul> <li>Bachelor's degree in Finance, Banking, Business Administration, or a related field.</li> <li>1 3 years of experience in banking, financial services, sales, or a similar role (1 year of relevant experience preferred).</li> <li>Knowledge of banking products, commercial banking operations, and customer relationship management.</li> <li>Understanding of banking regulations, policies, procedures, and compliance requirements.</li> <li>Strong analytical, problem-solving, and decision-making skills.</li> <li>Excellent communication, negotiation, and interpersonal skills.</li> <li>Strong customer service and sales orientation.</li> <li>Ability to work collaboratively in a team environment and manage multiple priorities.</li> <li>Proficiency in Microsoft Office applications and banking systems.</li> <li>Good command of English (written and spoken).</li> <li>Fresh graduates are welcome to apply.</li> </ul>

<p>Participate in Planning Activities that effectively control the flow of materials through different parts of supply chain (from supplier to customer) to satisfy customer demand. This includes maintaining related master data, schedule production activities, manage the inventory of packaging materials and create batches.</p><p><strong>Duties and Responsibilities:</strong></p><ul><li><strong>Master Data Management:</strong> Code creation on ERP for RM, PM, FG, and Bulk, as per the approved procedures.</li><li><strong>Monthly Production Plan up to 3Months Planning Horizon:</strong> Generate a detailed Production Plan, per work center, using MS Project or any scheduling software. Set with production to ensure all routes and production parameters are correct. Keep follow up the progress of plan and revise the plan where needed. Allocate Batches on ERP considering right formula and route. Initiate Transfer Orders if requested by sales and follow up with production till completion.</li><li><strong>Monthly Delivery Plan:</strong> Daily follow up with related departments to adhere to the plan.</li><li><strong>Packaging Materials MRP:</strong> Generate periodical MRP for Local PM to cover the confirmed sales orders. Follow up with related departments (PRD/QA/RA) to keep active and approved formulas. Follow up with related departments changes of artworks and control the dates. Upload orders on ERP for the needed materials and share it with Procurement Obtain output information (number of finished products production yield, percentage of defective) using the production control systems.</li><li><strong>Follow up and Reporting:</strong> Follow with procurement arrival of PM. Conduct tours in production to ensure adherence of production plans and report any delays.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>B.Sc. in Industrial Engineering or any related field as per the country regulations</p><p>A minimum of 2 years of relevant experience.</p><p>Good written and spoken Arabic and English Languages</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Purpose Monitor and analyze banking transactions to identify, assess, and prevent fraudulent and suspicious activities using fraud detection systems, data analytics, and early-warning tools.<br> Support fraud investigations, risk assessment, reporting, and continuous improvement of fraud prevention strategies.<br> Key Responsibilities Monitor transactions and investigate suspicious activities and fraud alerts.<br> Analyze data and identify fraud patterns, trends, and emerging risks.<br> Take appropriate initial actions to contain and prevent fraud in line with Bank policies.<br> Prepare periodic fraud reports, statistics, and management recommendations.<br> Support the enhancement of fraud detection systems and monitoring tools.<br> Keep up to date with regulatory requirements and global fraud trends.<br> Develop fraud awareness materials for employees and customers.<br> Participate in Business Continuity Planning (BCP) and emergency response activities.<br> Bachelor’s degree in Business Administration, Finance, Banking, or a related field.<br> Minimum 5 years of banking experience .<br> Strong knowledge of fraud detection, financial forgery, banking products, cards, and electronic channels.<br> Knowledge of Fraud Detection Systems, data analytics, and AI-based monitoring.<br> Understanding of operational risk, AML, BCP, and relevant local/international regulations.<br> Strong analytical, investigative, communication, and decision-making skills.<br> Good command of English.<br></span> </div>

<p>Based on approved limit loading instructions/memo and credit approvals received from documentation units of Credit Admin &amp; Control department across Arab Bank plc and subsidiaries and/or documentation unit of the Group Credit Fulfillment &amp; Monitoring team perform the following for Corporate &amp; Institutional Banking (CIB) customers Enter/amend limits, interests, commissions, special conditions, tenor on various modules/applications of core banking systems (e.g. Equation, Exim bills, etc.) Link limits with corresponding collateral information/data in available collateral management module of the Bank Where applicable enter/update collateral (e.g. shares, cash margin, fixed deposits etc.) pledge, pricing, release information in corresponding systems Where applicable archive physically/of in digital document depositary system (e.g. ECM) of the Bank approved limit loading instructions/memo and relevant correspondences Perform and follow up for transactions amendments (e.g. decreasing freeze amounts, amend interest rate, delete notes on core banking systems) Amend limits based on applicable reports (e.g. limit decreased for scheduled accounts report). Print daily reports from core banking systems (e.g. Exim bills) to cancel temporary limits that are settled before maturity date and ensure assure data accuracy. Periodically perform data quality review and amendment activities for CIB customers core banking systems Participate in testing new systems, data reviewing and updating projects. Any other duty as assigned by management from time to time</p><p><strong>Desired Candidate Profile</strong></p><p>Education : At least graduate, preferably from business or finance discipline, from recognized university. Experience: At least 2 Years of credit or corporate banking experience if highly desired Competencies: Strong work discipline &amp; ability to work under pressure Detail oriented Ability to prioritize tasks Time management skills Computer skills, very good skill in MS excel preferred Team player Very good in English Speaking and Writing</p>

<p>Maintaining the safety and health of employees and safety work environment by ensure the implementation of safety policies and procedures as well as documenting and reporting work related injuries or accidents while detecting system vulnerabilities and recommending proactive procedures.</p><p>Ensure the implementation of all safety policies and procedures to maintain a safe working environment, suggesting process improvements where applicable.</p><p>Conduct safety inspections and provide safety reports to the department head, advising on personal protective equipment, hazards, and safety rule violations.</p><p>Prepare and implement emergency plans according to company policies and procedures.</p><p>Act as an emergency team member, responding to fires, chemical spills, injuries, and other incidents at the facility.</p><p>Provide safety training for employees on regulations, policies, and procedures.</p><p>Ensure safety posters and rules are posted in visible locations in compliance with labor laws.</p><p>Maintain all firefighting equipment in good condition and conduct regular fire prevention and equipment inspections.</p><p>Coordinate mutual fire protection plans and emergency responses with local authorities and other departments.</p><p>Investigate work accidents, injuries, and unsafe conditions, recommending solutions such as improved training or modifications to work methods.</p><p>Develop and enforce policies covering environmental protection and nature conservation.</p><p>Monitor environmental quality, handle pollution complaints, and advise on the environmental impact of new policies.</p><p>Ensure compliance with environmental legislation, managing waste disposal and pollution control activities.</p><p>Report safety and environmental irregularities such as fire hazards, unsafe conditions, or equipment malfunctions.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>B.A degree in Engineering, Science or any related field to Occupational Health, Safety, and Environment.</li><li>0-2 years of experience in a related position, preferably in the pharmaceutical industry and/ / or a large facility.</li><li>Excellent written, read and spoken Arabic and English.</li><li>National, international health and safety laws and policies. (WHO, MOH &amp; EU Regulations)</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Mission and objectives</p><p>UNICEF was established in 1946 to supply emergency relief to millions of children suffering in the aftermath of World War II. The organization still functions to ease the suffering of millions of children in emergency situations across the world. UNICEF also focuses on the protection and promotion of child rights, working for the survival, protection, education and healthy development of every child.</p><p><br></p><p>UNICEF has worked in Jordan since 1952 to promote and protect the rights of children. In the following decades, significant progress has been achieved for children. Since the beginning of the Syrian crisis in 2013, UNICEF has significantly increased its operation to respond to the challenges faced by both refugee children and those in the communities where they live.</p><p><br></p><p>Building on the lessons learned from this emergency response, UNICEF Jordan moved to a vulnerability approach in 2018 - supporting interventions that target the most vulnerable children in the country, regardless of their nationality.</p><p>Context</p><p>The UN Volunteer will be part of the Partnerships Section within the UNICEF Jordan Country Office. The section plays a central role in resource mobilization, donor relations, partnership coordination and strategic reporting, supporting the delivery of UNICEF’s multi‑sectoral Country Programme in Jordan. The programme is implemented in a complex humanitarian and development context within a middle‑income country, balancing responses for refugees with long‑term investments in national systems across education, child protection, health and nutrition, WASH, social protection, and adolescent development. The assignment contributes to strengthening partnership management and high‑quality reporting in a context of increasing resource constraints.</p><p><br></p><p>National UN Specialist Volunteers in Jordan are entitled to:</p><p><br></p><p>• Monthly Volunteer Living Allowance (VLA) at the amount of JOD 1,145.08;</p><p>• Annual and learning leaves;</p><p>• Free Medical and life insurance;</p><p>• Free access to different learning platforms.</p><p><br></p><p>Task description</p><p>Under the direct supervision of the Chief of Partnerships, the UN Volunteer will:</p><p><br></p><p>- Provide reporting, coordination and partnership support across UNICEF Jordan’s Country Programme.</p><p>- Contribute to strengthening high quality donor reporting, compliance with donor requirements, and effective</p><p>communication of results.</p><p>-Support the preparation and organization of donor meetings, preparation and timely submission of donor reports.</p><p>- Contribute to the drafting of donor briefings and update and tracking of reporting timelines.</p><p>- Support coordination with internal programme teams to ensure accurate, results-based reporting.</p><p><br></p><p>Application deadline is on 02 August 2026</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Age</p><p>18 - 80</p><p>Required experience</p><p><br></p><p>3 years</p><p>Nationality</p><p>Candidate must be a national, legal resident or hold refugee status in the country of assignment.</p><p><br></p><p>Assignment requirements</p><p>Relevant experience</p><p><br></p><p>3 years</p><p>Languages</p><p>English, Level: Fluent, Required</p><p>Required education level</p><p>Bachelor's degree in International relations, political science, communications, international development, or another relevant technical field.</p><p>Competencies and values</p><p>• Demonstrates Self Awareness and Ethical Awareness</p><p>• Works Collaboratively with others</p><p>• Builds and Maintains Partnerships</p><p>• Innovates and Embraces Change</p><p>• Thinks and Acts Strategically</p><p>• Drives to achieve impactful results</p><p>• Manages ambiguity and complexity</p><p><br></p><p>• Care</p><p>• Respect</p><p>• Integrity</p><p>• Trust</p><p>• Accountability</p><p>• Sustainability</p><p>Skills and experience</p><p>• At least 3 years of professional experience at the national level in reporting, programme support, monitoring and</p><p>evaluation, communications, or related areas. Experience supporting donor reporting or programme</p><p>documentation is an asset.</p><p>• Excellent written and verbal communication skills in English, with the ability to draft clear and structured reports,</p><p>summaries and updates.</p><p>• Ability to collect, consolidate and analyse inputs from multiple programme sections and stakeholders, ensuring</p><p>accuracy, consistency and clarity of reporting content.</p><p>• Understanding of results‑based reporting, including programme indicators, activities, outputs and results; ability to</p><p>collect and organize information from different teams.</p><p>• Strong attention to detail and accuracy in document production, editing, formatting and quality‑assurance</p><p>processes.</p><p>• Strong interpersonal skills with the ability to work well with colleagues from different backgrounds and across</p><p>programme sections.</p><p>• Ability to manage multiple tasks and meet deadlines in a busy work environment.</p><p>• Solid computer skills, including proficiency in Microsoft Word, Excel and PowerPoint.</p><p>• Organized, self‑motivated and willing to learn; able to follow up with colleagues to obtain needed information for reports.</p><p>• Willingness to follow UN security rules and ethical standards.</p><p>• Strong commitment to child rights, equity and development results, and alignment with UNICEF’s core values and mandate.</p><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>- Quality and timeliness of deliverables. - Technical quality of reports and guidance documents. - Effective coordination with headquarters and field offices. - Responsiveness to emerging priorities. - Contribution to disability mainstreaming across programmes. - Professionalism and adherence to UNRWA values and standards.<br> Work Location<br>The consultant would be expected to work full time in the UNRWA HQ in Amman, between 0800 and 1600.<br> Expected duration<br>The duration of the consultancy is 4 months (01 September 2026- 31 Dec 2026), renewable subject to satisfactory performance and availability of funds.<br> Duties and Responsibilities<br>A. Technical Support and Protection Mainstreaming - Support implementation of UNRWA's Disability Policy and Disability Inclusion Guidelines. - Assist in reviewing, developing and updating technical guidance, standard operating procedures, checklists, operational tools and other implementation resources. - Provide technical inputs to programme design, policy documents, concept notes, and project proposals. - Support integration of disability inclusion across education, health, protection, relief and social services, infrastructure, emergency response, and other programme areas. - Support the technical review of programme documents to ensure disability inclusion standards are appropriately reflected. B. Protection Programming - Support the design and implementation of targeted protection initiatives addressing the specific risks faced by Palestine refugees with disabilities. - Assist in developing guidance on disability-inclusive case management, referrals, community-based protection, accessibility, and reasonable accommodation. - Contribute to the integration of disability considerations within broader protection programming and cross-cutting protection initiatives. - Support monitoring of disability inclusion commitments across UNRWA programmes and operations. - Assist in compiling, validating, and analysing disability-disaggregated data. - Contribute to organizational reporting against UNDIS and other institutional commitments. - Support the preparation of analytical reports, dashboards, briefing notes, donor updates, and management reports. C. Coordination and Partnerships - Support the coordination of disability inclusion activities across Headquarters departments and Field Offices. - Assist in organizing meetings of disability coordination mechanisms, technical working groups, and task forces. - Support coordination with field focal points to monitor implementation of agreed priorities. - Support engagement with United Nations entities, donors, Organizations of Persons with Disabilities (OPDs), NGOs, academic institutions, and other external partners. D. Knowledge Management and Capacity Development - Support research on emerging disability inclusion practices and humanitarian guidance. - Assist with the preparation of policy briefs, case studies, and other knowledge products. - Support documentation of good practices and lessons learned and maintain an organized repository of disability inclusion resources, tools, and reference materials. - Support the development and delivery of training materials, presentations, workshops, and other capacity-building initiatives. E. Operational and Administrative Support - Support planning and tracking of annual workplans and implementation priorities. - Prepare meeting agendas, minutes, and follow-up actions. - Support scheduling, correspondence, and coordination of meetings. - Maintain organized electronic filing systems and documentation. - Undertake other assignments as requested by the Senir Disability Advisor.<br> Qualifications/special skills<br>Advanced university degree in Disability Studies, International Development, Human Rights, Public Policy, Social Sciences, Rehabilitation, Education, Public Health, or another relevant field. - Six years of progressively responsible professional experience in humanitarian action, international development, protection and disability inclusion - Demonstrated experience supporting disability-inclusive programming. - Experience working with UN agencies, international organizations, or NGOs is highly desirable. - Experience in project coordination and technical reporting. - Experience developing guidance documents, training materials, and knowledge products. Experience working with organizations of persons with disabilities is an asset<br> Languages<br>- Excellent written and spoken English. - Mandatory Written and spoken Arabic<br> Additional Information<br>• The consultant will be paid the lump sum of (JOD4,626.40), split into 4 instalments as described above upon satisfactory submission of the deliverables. • Remuneration for this consultancy is on G17 and will depend on the qualifications and experience of the candidate. • The consultant will be remunerated based on the satisfactory deliverables of the agreed activities.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p>Execute daily electronic banking channel operations in accordance with approved policies, procedures, and operational guidelines. Process and verify electronic channel transactions, ensuring all required documentation, approvals, and conditions are met. Execute and post banking and non-banking transactions to customer accounts within approved limits and service standards. Investigate, resolve, and process transaction discrepancies, customer disputes, and operational exceptions in coordination with relevant internal departments and external service providers. Provide operational and technical support for electronic banking services, including payment services, digital channels, and card-related operations. Perform settlement and reconciliation activities for electronic payment channels and ensure timely and accurate processing. Monitor electronic banking transactions to ensure operational accuracy, compliance, and adherence to service level agreements (SLAs). Maintain accurate transaction records and update banking systems in accordance with regulatory and internal requirements. Liaise with internal stakeholders and third-party service providers to support the smooth operation of electronic banking services. Contribute to process improvement initiatives aimed at enhancing operational efficiency and customer experience.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Finance, Banking, Business Administration, Accounting, Information Systems, or a related field.</li><li>1-3 years of experience in banking operations, electronic banking, payments, card operations, or a related field (1 year of relevant experience preferred).</li><li>Knowledge of electronic banking channels, payment systems, card operations, and banking processes.</li><li>Familiarity with banking regulations, operational procedures, and internal controls.</li><li>Understanding of reconciliation processes and transaction processing.</li><li>Proficiency in Microsoft Office applications and banking systems.</li><li>Good command of English (written and spoken).</li><li>Strong analytical, problem-solving, and attention-to-detail skills.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work under pressure, manage multiple priorities, and collaborate effectively within a team.</li><li>Strong time management and organizational skills.</li><li>High level of integrity and commitment to maintaining confidentiality.</li><li>Fresh Graduates are welcome to apply.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Key Responsibilities:<br>o Gathers and analyzes reporting requirements from key HR stakeholders to design impactful dashboards<br>and KPIs.<br>o Develop interactive and professional dashboards using Power BI, aligned with business needs.<br>o Translates complex HR data into clear insights that support HR team in effective decision-making.<br>o Builds reporting dashboards in areas such as Learning and development, Talent acquisition, Performance<br>management, and Compensation &amp; benefits.<br>o Collaborates with internal HR teams to understand evolving business needs and proactively adjusts<br>reporting approaches.<br>o Ensures accuracy and consistency in HR data visualizations and dashboard updates.<br>o Supports ongoing optimization of HR reporting tools and solutions.<br>o Maintains confidentiality and integrity of employee data in all reporting activities.</p><br><br><ul> <li>Proven experience in Power BI development, in HR or People Analytics.</li> <li>Proficiency in using Excel and PowerPoint tools.</li> <li>Strong analytical and storytelling skills using data.</li> <li>Experience in tracking HR metrics and using data to forecast trends</li> </ul> </div>

<p><h4>Description</h4> <p>Lead and manage the bank’s performance management, compensation & benefits, talent management, and succession planning functions. Develop and implement performance, rewards, and employee benefits programs aligned with the bank’s strategic objectives.</p> <p>Ensure competitive compensation structures and benefits through salary benchmarking, market analysis, and job evaluation practices. Oversee employee performance management processes, including goal setting, KPI development, performance reviews, and development planning.</p> <p>Drive talent management, succession planning, workforce planning, and career development initiatives to support organizational growth and business continuity. Collaborate with HR functions and business stakeholders to enhance employee engagement, retention, and overall employee experience.</p> <p>Ensure internal equity, external competitiveness, and compliance with bank policies, procedures, and regulatory requirements. Lead organizational initiatives and continuous improvement efforts by applying best practices in compensation, performance, and talent management.</p> <p>Provide leadership, guidance, and operational oversight across head office, subsidiaries, and international branches. Monitor key HR metrics, prepare management reports, and support decision-making through data-driven analysis and recommendations.</p> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in business administration, banking, HR, or a related field.</li> <li>Minimum 8 years of HR experience in relevant functions (performance, compensation & benefits, talent, succession).</li> <li>Professional HR certification preferred (SHRM, CIPD, or equivalent).</li> <li>Good command of English language.</li> <li>Strong knowledge of HR systems, policies, and procedures (performance management, compensation & benefits, succession planning).</li> <li>Good understanding of Jordanian labor law and HR regulatory frameworks.</li> <li>Proficient in computer systems and HR-related applications.</li> <li>Strong leadership, supervisory, and people management skills.</li> <li>Excellent communication, presentation, persuasion, and influencing abilities.</li> <li>Strong planning, organization, and problem-solving skills.</li> <li>Ability to innovate and develop HR programs and initiatives.</li> <li>Strong interpersonal skills and ability to work effectively with stakeholders.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Lead and manage the bank’s performance management, compensation & benefits, talent management, and succession planning functions. Develop and implement performance, rewards, and employee benefits programs aligned with the bank’s strategic objectives.</p> <p>Ensure competitive compensation structures and benefits through salary benchmarking, market analysis, and job evaluation practices. Oversee employee performance management processes, including goal setting, KPI development, performance reviews, and development planning.</p> <p>Drive talent management, succession planning, workforce planning, and career development initiatives to support organizational growth and business continuity. Collaborate with HR functions and business stakeholders to enhance employee engagement, retention, and overall employee experience.</p> <p>Ensure internal equity, external competitiveness, and compliance with bank policies, procedures, and regulatory requirements. Lead organizational initiatives and continuous improvement efforts by applying best practices in compensation, performance, and talent management.</p> <p>Provide leadership, guidance, and operational oversight across head office, subsidiaries, and international branches. Monitor key HR metrics, prepare management reports, and support decision-making through data-driven analysis and recommendations.</p> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in business administration, banking, HR, or a related field.</li> <li>Minimum 8 years of HR experience in relevant functions (performance, compensation & benefits, talent, succession).</li> <li>Professional HR certification preferred (SHRM, CIPD, or equivalent).</li> <li>Good command of English language.</li> <li>Strong knowledge of HR systems, policies, and procedures (performance management, compensation & benefits, succession planning).</li> <li>Good understanding of Jordanian labor law and HR regulatory frameworks.</li> <li>Proficient in computer systems and HR-related applications.</li> <li>Strong leadership, supervisory, and people management skills.</li> <li>Excellent communication, presentation, persuasion, and influencing abilities.</li> <li>Strong planning, organization, and problem-solving skills.</li> <li>Ability to innovate and develop HR programs and initiatives.</li> <li>Strong interpersonal skills and ability to work effectively with stakeholders.</li> </ul></p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p></p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p></p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow</p><p></p>

<p><h4>Position summary</h4> <p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p>Follow</p><p></p>