Programming in Jordan

<p>At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive. Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives. With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry. Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies. We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you. We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!</p><p>Reporting to the Head, Safety, you will be responsible for driving activities in the MENA Region to support continuous improvement in regional aviation safety. Specifically, you will utilize centrally-coordinated IATA policies and procedures to support advancements in regional safety performance; will take a proactive role to identify emerging, regional issues impacting aviation safety and, collaborating with centrally-located IATA experts, determine whether these issues are systemic or local in nature; lead the delivery of regional safety initiatives to support capacity building across industry. You will interface with the regional ICAO office, regulators and other regional associations on safety and regulatory matters. This includes representing IATA in various activity groups to ensure the positions of IATA are reflected in consultations and regional activities. You will support initiatives to enhance safety throughout the region by influencing a network of high-level contacts within airlines, government authorities, relevant stakeholder groups, air navigation service providers, airports.</p><p>Leverage the IATA Safety Strategy to deliver on safety priorities, identified though IATA safety management activities and/or IATA governance groups, to achieve the timely implementation of IATA global programs or locally targeted action plans across MENA. - Identify, develop activities, and deliver safety improvement programs aimed to rectify any safety deficiencies within the region collaborating with governments, airlines, ANSPs and airports utilizing regional aviation safety forums. This may include the development of country specific safety strategies. - Engage stakeholders, and actively promote, the IATA Safety Strategy around the three strategic goals relating to Safety Leadership, Safety Risk and Safety Connect to drive the: - evolution of safety culture and reporting; - identification, analysis, and prioritization of safety risks utilizing data-driven insights from IATA GADM and other data-sharing programs; - growth of a safety community, connecting all IATA airlines, across the region. - Support promotion, and engagement, with the IATA Operational Safety Audit (IOSA) program. - Coordinate airline input during regional ICAO/CAA rule-making and standard-setting processes. - Respond to tactical issues arising in day-to-day operations in the region as well as provide information and support to IATA member airlines during periods of disruption/contingency operations. - Contribute to the commercial strategy and targets assigned to the region by promoting IATA products and services.</p><p><strong>Desired Candidate Profile</strong></p><p>Extensive aviation experience in positions involving safety, operations, certification and/or regulation of civil air transport operations. A high degree of analytical skill and technical knowledge with exposure to ICAO standards and recommended practices, and industry best practices. An understanding of air safety investigation and/or risk-based airline auditing in a multidisciplinary environment would be beneficial. Comprehensive understanding of safety information sharing programs and data management methodology. Comfortable to perform under pressure to deliver outcomes upon clearly defined timelines. Confident to report regularly to core safety team on progress made, and challenges experienced, against pre-determined metrics for agreed objectives. Ability to deal with member airlines at a technical, safety and operational level with a positive approach to problem solving. Ability to effectively advocate across a wide range of aviation stakeholders promoting IATA activities. Diplomacy in relationships with contacts in government and other key organizations. Fluency in English, knowledge of other languages will be an asset.</p>

<p><h4>Description</h4> <p>Tamatem’s Community & Support Internship</p> <p>As a Community and Support Intern at Tamatem, you will take on a leadership role within the community support team, leveraging your experience and expertise to provide top-notch support to our users. You will play a vital role in ensuring user satisfaction, resolving complex inquiries, and maintaining a positive user experience.</p> <h4>You will:</h4> <ul> <li>Handle a significant volume of user inquiries, tickets, and comments with efficiency and professionalism.</li> <li>Respond to customer requests or inquiries regarding services, products, and billing, demonstrating a deep understanding of our games.</li> <li>Prioritize the customer's needs, ensuring a high level of care, compassion, and accuracy in all interactions.</li> <li>Provide logical advice to users on the best ways to maximize their gaming experience.</li> <li>Monitor in-game chat and ensure a positive and respectful user environment.</li> <li>Go above and beyond to provide excellent quality customer service and resolve user issues to their satisfaction.</li> <li>Maintain open and interactive communication with users, demonstrating a commitment to their needs.</li> <li>Continuously strive to enhance the overall user experience through your interactions and feedback.</li> <li>Maintain up-to-date user databases through effective internal and external communications.</li> <li>Collect and analyze user information to contribute to team efforts and report on product or service performance.</li> <li>Play our games regularly to stay informed and provide relevant support.</li> </ul> <h4>You have:</h4> <ul> <li>Bachelor's degree in sales, customer service, or a related field.</li> <li>1-3 years of experience in community support or customer service, preferably in the mobile gaming industry.</li> </ul> <h4>Skills and experience you will bring to us:</h4> <ul> <li>Excellent time management skills.</li> <li>Ability to adapt and respond effectively to various user personalities.</li> <li>Patience and empathy in dealing with user inquiries and concerns.</li> <li>Strong teamwork and multitasking abilities.</li> <li>Ability to perform under pressure and resolve complex user issues.</li> <li>Strong problem-solving skills and a commitment to exceptional user support.</li> <li>A strong work ethic, a team-oriented attitude, and flexibility.</li> <li>Deep knowledge of our products and services, demonstrating expertise in gaming.</li> <li>A passion for gaming and a genuine interest in ensuring users have a positive experience.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Tamatem’s Community & Support Internship</p> <p>As a Community and Support Intern at Tamatem, you will take on a leadership role within the community support team, leveraging your experience and expertise to provide top-notch support to our users. You will play a vital role in ensuring user satisfaction, resolving complex inquiries, and maintaining a positive user experience.</p> <h4>You will:</h4> <ul> <li>Handle a significant volume of user inquiries, tickets, and comments with efficiency and professionalism.</li> <li>Respond to customer requests or inquiries regarding services, products, and billing, demonstrating a deep understanding of our games.</li> <li>Prioritize the customer's needs, ensuring a high level of care, compassion, and accuracy in all interactions.</li> <li>Provide logical advice to users on the best ways to maximize their gaming experience.</li> <li>Monitor in-game chat and ensure a positive and respectful user environment.</li> <li>Go above and beyond to provide excellent quality customer service and resolve user issues to their satisfaction.</li> <li>Maintain open and interactive communication with users, demonstrating a commitment to their needs.</li> <li>Continuously strive to enhance the overall user experience through your interactions and feedback.</li> <li>Maintain up-to-date user databases through effective internal and external communications.</li> <li>Collect and analyze user information to contribute to team efforts and report on product or service performance.</li> <li>Play our games regularly to stay informed and provide relevant support.</li> </ul> <h4>You have:</h4> <ul> <li>Bachelor's degree in sales, customer service, or a related field.</li> <li>1-3 years of experience in community support or customer service, preferably in the mobile gaming industry.</li> </ul> <h4>Skills and experience you will bring to us:</h4> <ul> <li>Excellent time management skills.</li> <li>Ability to adapt and respond effectively to various user personalities.</li> <li>Patience and empathy in dealing with user inquiries and concerns.</li> <li>Strong teamwork and multitasking abilities.</li> <li>Ability to perform under pressure and resolve complex user issues.</li> <li>Strong problem-solving skills and a commitment to exceptional user support.</li> <li>A strong work ethic, a team-oriented attitude, and flexibility.</li> <li>Deep knowledge of our products and services, demonstrating expertise in gaming.</li> <li>A passion for gaming and a genuine interest in ensuring users have a positive experience.</li> </ul></p><p></p>

<h2>RECRUITMENT NOTICE</h2> <h3>INTERNAL &amp; EXTERNAL</h3> <p >The French section of Médecins Sans Frontières is recruiting for its project in <strong>Amman</strong></p> <h1>Medical Doctor&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Full-time contract</h1> <h3><strong>CONTEXT</strong></h3> <p>Médecins Sans Frontières is a private, non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation. <strong>For more information, visit our Arabic website</strong>, <a href="http://www.msf-me.org/">www.msf-me.org</a><u>.</u></p> <p>Médecins Sans Frontières is running a reconstructive surgery program in Amman, which opened in 2006, is giving access to reconstructive surgery (orthopedic, plastic, and maxillo-facial) to war-wounded people providing comprehensive health care, MSF aims at identifying and referring patients from neighboring countries (Iraq, Yemen, Syria, and other countries with conflicts) then ensuring their medical follow-up after discharge.</p> <p>Médecins Sans Frontières Reconstructive Surgery in Amman are seeking a <strong>(1) Medical Doctor – Full time contract.</strong></p> <h3><strong>DIMENSION OF POST</strong></h3> <p>The Reconstructive Surgery Hospital provides specialized surgical and rehabilitation care, with an average of 550 admissions and over 1,000 surgeries annually. The facility has 72 surgical beds and 126 rehabilitation beds, as well as two operating theatres dedicated to orthopedic, maxillofacial, and plastic reconstructive surgeries. The hospital also includes an outpatient department (OPD) providing an average of 550 consultations per month, physiotherapy and psychosocial support services, and Antimicrobial Resistance (AMR) activities, including Antimicrobial Stewardship, Infection Prevention and Control (IPC), and a microbiology laboratory.</p> <p><strong>MAIN PRUPOSE</strong></p> <p>Provide outpatient and/or inpatient medical care to patients/beneficiaries according to adapted and updated medical knowledge, MSF protocols, values and universal hygiene standards to improve the patient’s/beneficiaries health conditions.</p> <h3><strong>ACCOUNTABILITIES</strong></h3> <ul> <li> <h3><span >Apply medical knowledge and skills to diagnose and prevention. Carry out outpatient and inpatient consultations, prescribing the necessary treatment respecting MSF protocols.</span></h3> </li> <li> <h3><span >Keep the patient and/or his/her family informed about the illness and provide appropriate explanations about the treatment to follow, checking they have understood.</span></h3> </li> <li> <h3><span >Follow up the evolution of the hospitalized/IDP patients, through daily visits, consultations and examinations, prescribing the necessary treatment following MSF protocols, deciding whether they can be discharged or transferred to other departments – in collaboration with other doctors- and informing their family about the patient’s evolution.</span></h3> </li> <li> <h3><span >Check and control the rational distribution of medicines and equipment under his/her responsibility and take care of the quality, disinfection and sterilization of the medical material. Assure general compliance with standing hygiene standards.</span></h3> </li> <li> <h3><span >Participate in the collection and analysis of epidemiological data, checking its validity and informing the line manager or project coordinator about any problem or complication of the patients’ illness, medical error and monitors the proper functioning of the department, equipment or material.</span></h3> </li> <li> <h3><span >Ensure ongoing training of the medical/paramedical multidisciplinary team to optimize the quality of care.</span></h3> </li> <li> <h3><span >Knows and ensures all MSF medical protocols are followed and implemented, checking universal precautions are always followed and reducing bio-hazard risks and improving infection control. Ensure professional confidentiality is respected.</span></h3> </li> </ul> <h3><span >Manage the team under his/her direct responsibility according to MSF HR policies and procedures, supervising their performance, organizing and scheduling shifts and rotations, directly participating in emergencies and on calls if necessary.&nbsp;</span></h3> <h3><strong>Context Specific Accountabilities</strong></h3> <h3><strong><span >General Medical Activities</span></strong></h3> <ul> <li> <h3><span >S/He works in collaboration with all the departments under medical domain in RSP to ensure provision of quality and timely medical services to the patients.&nbsp;</span></h3> </li> <li> <h3><span >S/He participates in all medical activities including morbidity reviews, clinical audits, retrospective analysis, medical meetings and incident reporting to continuously improve the quality of care in the hospital.&nbsp;&nbsp;</span></h3> </li> <li> <h3><span >Ensure proper documentation of all patients’ records.&nbsp;</span></h3> </li> <li> <h3><span >Serve as the first point of contact for all medical and surgical cases.</span></h3> </li> </ul> <p><span >​<strong>IPD Specific</strong></span></p> <ul> <li>Work in collaboration with the team, including but not limited to Surgeons, Anesthetists, MHPSS, Nursing and Physiotherapy teams.&nbsp;</li> <li>Ensure daily round in the ward in the morning with a second examination in the afternoon as per Ward Policies document.&nbsp;</li> <li>Assess and manage pre- and postoperative care.</li> <li>Ensure the respect for transfusion security in the ward</li> <li>Coordinate with the OPD Supervisor the admission of new patients according to their personal, medical and infection status.</li> <li>Assess and coordinate the need for external consultations and informs the Clinical Manager.</li> <li>Ensure the follow up of infection parameters, results of cultures and antibiotic treatment</li> <li>Ensure the follow up of pain control and participate in the pain rounds every week.&nbsp;</li> <li>Ensure effective handover of patients to the incoming Doctor at the end of each shift.</li> <li>Ensure the follow-up of infection parameters, results of cultures and antibiotic treatment in close collaboration with antibiotic stewardship unit</li> <li>Ensure the follow-up concerning surgical issues: wound care, mobilization, casts, slabs and tractions…&nbsp;</li> <li>Ensure comprehensive documentation in the patients' medical file once daily concerning diagnosis, lab exams, treatments, plan and discharge orders.</li> <li>Update the medical handover register at the end of every working day and ensure effective handover with the incoming medical doctor.&nbsp;</li> </ul> <p><strong>OPD Specific</strong></p> <ul> <li> <div>Ensure the follow-up of treatments of previous hospitalized patients, including short- term prescriptions and renewal of long-term prescriptions.<span > </span>

<p><h4>About the company</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p> <p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <h4>About the role</h4> <p>A career within Risk Consulting services will provide you with the opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders.</p> <p>Our purpose is to build trust in society and solve important problems. Therefore, our Risk Consulting practice focuses on helping organisations review and strengthen every aspect of their business, from people to performance, systems to strategy, and business planning to business resilience.</p> <p>Our Risk Consulting practice provides a wide range of services and business advice that is not limited to Internal Audit, Enterprise Risk Management, Policies and Procedures, Governance, Internal Control over Financial Reporting, Process Intelligence, Compliance as well as Technology Risk.</p> <h4>What is expected from you?</h4> <p>As a Senior Associate, you will be reporting to Managers and higher grades, working as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your job duties will include but will not be limited to:</p> <ul> <li>Leveraging your skills and experience to become a trusted advisor to your clients on topics of risk and internal controls</li> <li>Engaging and dealing with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs</li> <li>Working with clients to improve their internal control maturity and to help them in mitigating the risks they face by developing internal audit and risk management strategies to strengthen their existing controls and processes</li> <li>Identifying key risks, defining the audit methodology, and process improvement by understanding the client’s objectives, risks, control frameworks, systems and regulatory environments</li> <li>Building and maintaining meaningful relationships with clients, and taking part in researching and identifying opportunities on new or existing clients</li> <li>Developing internal and external relationships and reflecting PwC values in your day to day work when working in diverse teams</li> <li>Managing the engagement budget and economics</li> <li>Managing teams and the communication with the clients and stakeholders</li> <li>Helping clients navigate an evolving risk landscape by developing and executing test plans, identifying control effectiveness and improvements and reporting these to clients in an impactful way</li> <li>Providing on-ground support for the planning, implementation and administration of the clients’ Internal Audit Plan</li> <li>Working on Internal Audit engagements focusing on compliance, financial and operational related audits</li> <li>Conducting testing to evaluate the adequacy of the design and operating effectiveness of internal controls</li> <li>Drafting the audit findings, the related impact, potential risks, and recommendations</li> <li>Innovating and helping further develop our service offerings related to internal audit, risk and controls</li> <li>Planning and executing the engagements effectively to ensure completion of the projects within budgeted time and cost</li> <li>Assisting our clients in the deployment and development of their internal audit and internal control function</li> <li>Studying business functions, gathering information, evaluating output requirements and formats</li> <li>Reviewing the work of the associate levels and providing them on-job training, coaching and constructive feedback to help them grow</li> <li>Ensuring adherence to compliance, quality and independence matters</li> <li>Commitment to continuous education and digital upskilling</li> <li>Performing other procedures as necessary to support issuance of the assurance deliverables</li> </ul> <h4>What will you bring?</h4> <p>You are ambitious and you utilise opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p> <ul> <li>A degree in Accounting, Finance, Risk Management, Governance, Industrial Engineering, or any related discipline</li> <li>Completed or pursuing a professional qualification, such as CIA, CPA, CRMA, CFE, CGRCP, PMP, or CMA is a plus</li> <li>Progressive experience at the Senior Associate level or at least 3-6 years working in internal audit preferably in one of the Big 4 professional services firms</li> <li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment</li> <li>Strong report writing and analytical skills</li> <li>Bilingual proficiency in Arabic and English (oral and written)</li> <li>Business development and client relationship building skills</li> <li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team</li> <li>Demonstrating strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or manager</li> <li>Having a background in governance, risk management, and compliance with an up-to-date understanding of issues facing businesses and how to influence client conversations</li> <li>Experienced in assessment and testing of design and effectiveness of business controls</li> <li>Project management skills and ability to lead engagements from end to end and working directly with the partner and manager on the account</li> <li>Knowledge in any audit technologies, and experience using data analytics tools is a plus</li> <li>Commitment to valuing differences and working alongside diverse people and perspectives</li> <li>Ability and willingness to travel frequently within the Middle East and worldwide where the project dictates</li> </ul></p><p></p>

<p><h4>About the company</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p> <p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <h4>About the role</h4> <p>A career within Risk Consulting services will provide you with the opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders.</p> <p>Our purpose is to build trust in society and solve important problems. Therefore, our Risk Consulting practice focuses on helping organisations review and strengthen every aspect of their business, from people to performance, systems to strategy, and business planning to business resilience.</p> <p>Our Risk Consulting practice provides a wide range of services and business advice that is not limited to Internal Audit, Enterprise Risk Management, Policies and Procedures, Governance, Internal Control over Financial Reporting, Process Intelligence, Compliance as well as Technology Risk.</p> <h4>What is expected from you?</h4> <p>As a Senior Associate, you will be reporting to Managers and higher grades, working as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your job duties will include but will not be limited to:</p> <ul> <li>Leveraging your skills and experience to become a trusted advisor to your clients on topics of risk and internal controls</li> <li>Engaging and dealing with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs</li> <li>Working with clients to improve their internal control maturity and to help them in mitigating the risks they face by developing internal audit and risk management strategies to strengthen their existing controls and processes</li> <li>Identifying key risks, defining the audit methodology, and process improvement by understanding the client’s objectives, risks, control frameworks, systems and regulatory environments</li> <li>Building and maintaining meaningful relationships with clients, and taking part in researching and identifying opportunities on new or existing clients</li> <li>Developing internal and external relationships and reflecting PwC values in your day to day work when working in diverse teams</li> <li>Managing the engagement budget and economics</li> <li>Managing teams and the communication with the clients and stakeholders</li> <li>Helping clients navigate an evolving risk landscape by developing and executing test plans, identifying control effectiveness and improvements and reporting these to clients in an impactful way</li> <li>Providing on-ground support for the planning, implementation and administration of the clients’ Internal Audit Plan</li> <li>Working on Internal Audit engagements focusing on compliance, financial and operational related audits</li> <li>Conducting testing to evaluate the adequacy of the design and operating effectiveness of internal controls</li> <li>Drafting the audit findings, the related impact, potential risks, and recommendations</li> <li>Innovating and helping further develop our service offerings related to internal audit, risk and controls</li> <li>Planning and executing the engagements effectively to ensure completion of the projects within budgeted time and cost</li> <li>Assisting our clients in the deployment and development of their internal audit and internal control function</li> <li>Studying business functions, gathering information, evaluating output requirements and formats</li> <li>Reviewing the work of the associate levels and providing them on-job training, coaching and constructive feedback to help them grow</li> <li>Ensuring adherence to compliance, quality and independence matters</li> <li>Commitment to continuous education and digital upskilling</li> <li>Performing other procedures as necessary to support issuance of the assurance deliverables</li> </ul> <h4>What will you bring?</h4> <p>You are ambitious and you utilise opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p> <ul> <li>A degree in Accounting, Finance, Risk Management, Governance, Industrial Engineering, or any related discipline</li> <li>Completed or pursuing a professional qualification, such as CIA, CPA, CRMA, CFE, CGRCP, PMP, or CMA is a plus</li> <li>Progressive experience at the Senior Associate level or at least 3-6 years working in internal audit preferably in one of the Big 4 professional services firms</li> <li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment</li> <li>Strong report writing and analytical skills</li> <li>Bilingual proficiency in Arabic and English (oral and written)</li> <li>Business development and client relationship building skills</li> <li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team</li> <li>Demonstrating strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or manager</li> <li>Having a background in governance, risk management, and compliance with an up-to-date understanding of issues facing businesses and how to influence client conversations</li> <li>Experienced in assessment and testing of design and effectiveness of business controls</li> <li>Project management skills and ability to lead engagements from end to end and working directly with the partner and manager on the account</li> <li>Knowledge in any audit technologies, and experience using data analytics tools is a plus</li> <li>Commitment to valuing differences and working alongside diverse people and perspectives</li> <li>Ability and willingness to travel frequently within the Middle East and worldwide where the project dictates</li> </ul></p><p></p>

<p><h4>About PwC in the Region</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.</p> <p>Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <h4>Career Opportunity in Risk Consulting Services</h4> <p>A career within Risk Consulting services will provide you with the opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders.</p> <p>Our purpose is to build trust in society and solve important problems. Therefore, our Risk Consulting practice focuses on helping organisations review and strengthen every aspect of their business, from people to performance, systems to strategy, and business planning to business resilience.</p> <p>Our Risk Consulting practice provides a wide range of services and business advice that is not limited to Internal Audit, Enterprise Risk Management, Policies and Procedures, Governance, Internal Control over Financial Reporting, Process Intelligence, Compliance as well as Technology Risk.</p> <h4>What is expected from you?</h4> <p>As a Senior Associate, you will be reporting to Managers and higher grades, working as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your job duties will include but will not be limited to:</p> <ul> <li>Leveraging your skills and experience to become a trusted advisor to your clients on topics of risk and internal controls</li> <li>Engaging and dealing with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs</li> <li>Working with clients to improve their internal control maturity and to help them in mitigating the risks they face by developing internal audit and risk management strategies to strengthen their existing controls and processes</li> <li>Identifying key risks, defining the audit methodology, and process improvement by understanding the client’s objectives, risks, control frameworks, systems and regulatory environments</li> <li>Building and maintaining meaningful relationships with clients, and taking part in researching and identifying opportunities on new or existing clients</li> <li>Developing internal and external relationships and reflecting PwC values in your day to day work when working in diverse teams</li> <li>Managing the engagement budget and economics</li> <li>Managing teams and the communication with the clients and stakeholders</li> <li>Helping clients navigate an evolving risk landscape by developing and executing test plans, identifying control effectiveness and improvements and reporting these to clients in an impactful way</li> <li>Providing on-ground support for the planning, implementation and administration of the clients’ Internal Audit Plan</li> <li>Working on Internal Audit engagements focusing on compliance, financial and operational related audits</li> <li>Conducting testing to evaluate the adequacy of the design and operating effectiveness of internal controls</li> <li>Drafting the audit findings, the related impact, potential risks, and recommendations</li> <li>Innovating and helping further develop our service offerings related to internal audit, risk and controls</li> <li>Planning and executing the engagements effectively to ensure completion of the projects within budgeted time and cost</li> <li>Assisting our clients in the deployment and development of their internal audit and internal control function</li> <li>Studying business functions, gathering information, evaluating output requirements and formats</li> <li>Reviewing the work of the associate levels and providing them on-job training, coaching and constructive feedback to help them grow</li> <li>Ensuring adherence to compliance, quality and independence matters</li> <li>Commitment to continuous education and digital upskilling</li> <li>Performing other procedures as necessary to support issuance of the assurance deliverables</li> </ul> <h4>What will you bring?</h4> <p>You are ambitious and you utilise opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p> <ul> <li>A degree in Accounting, Finance, Risk Management, Governance Industrial Engineering, or any related discipline</li> <li>Completed or pursuing a professional qualification, such as CIA, CPA, CRMA, CFE, CGRCP, PMP, or CMA is a plus</li> <li>Progressive experience at the Senior Associate level or at least 3-6 years working in internal audit preferably in one of the big 4 professional services firms</li> <li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment</li> <li>Strong report writing and analytical skills</li> <li>Bilingual proficiency in Arabic and English (oral and written)</li> <li>Business development and client relationship building skills</li> <li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team</li> <li>Demonstrating strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or manager</li> <li>Having a background in governance, risk management, and compliance with an up to date understanding of issues facing businesses and how to influence client conversations</li> <li>Experienced in assessment and testing of design and effectiveness of business controls</li> <li>Project management skills and ability to lead engagements from end to end and working directly with the partner and manager on the account</li> <li>Knowledge in any audit technologies, and experience using data analytics tools is a plus</li> <li>Commitment to valuing differences and working alongside diverse people and perspectives</li> <li>Ability and willingness to travel frequently within the Middle East and worldwide where the project dictates</li> </ul></p><p></p>

<p><h4>About PwC in the Region</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.<br> Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <h4>Career Opportunity in Risk Consulting Services</h4> <p>A career within Risk Consulting services will provide you with the opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders.<br> Our purpose is to build trust in society and solve important problems. Therefore, our Risk Consulting practice focuses on helping organisations review and strengthen every aspect of their business, from people to performance, systems to strategy, and business planning to business resilience.<br> Our Risk Consulting practice provides a wide range of services and business advice that is not limited to Internal Audit, Enterprise Risk Management, Policies and Procedures, Governance, Internal Control over Financial Reporting, Process Intelligence, Compliance as well as Technology Risk.</p> <h4>What is expected from you?</h4> <p>As a Senior Associate, you will be reporting to Managers and higher grades, working as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your job duties will include but will not be limited to:</p> <ul> <li>Leveraging your skills and experience to become a trusted advisor to your clients on topics of risk and internal controls</li> <li>Engaging and dealing with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs</li> <li>Working with clients to improve their internal control maturity and to help them in mitigating the risks they face by developing internal audit and risk management strategies to strengthen their existing controls and processes</li> <li>Identifying key risks, defining the audit methodology, and process improvement by understanding the client’s objectives, risks, control frameworks, systems and regulatory environments</li> <li>Building and maintaining meaningful relationships with clients, and taking part in researching and identifying opportunities on new or existing clients</li> <li>Developing internal and external relationships and reflecting PwC values in your day to day work when working in diverse teams</li> <li>Managing the engagement budget and economics</li> <li>Managing teams and communication with the clients and stakeholders</li> <li>Helping clients navigate an evolving risk landscape by developing and executing test plans, identifying control effectiveness and improvements and reporting these to clients in an impactful way</li> <li>Providing on-ground support for the planning, implementation and administration of the clients’ Internal Audit Plan</li> <li>Working on Internal Audit engagements focusing on compliance, financial and operational related audits</li> <li>Conducting testing to evaluate the adequacy of the design and operating effectiveness of internal controls</li> <li>Drafting the audit findings, the related impact, potential risks, and recommendations</li> <li>Innovating and helping further develop our service offerings related to internal audit, risk and controls</li> <li>Planning and executing the engagements effectively to ensure completion of the projects within budgeted time and cost</li> <li>Assisting our clients in the deployment and development of their internal audit and internal control function</li> <li>Studying business functions, gathering information, evaluating output requirements and formats</li> <li>Reviewing the work of the associate levels and providing them on-job training, coaching and constructive feedback to help them grow</li> <li>Ensuring adherence to compliance, quality and independence matters</li> <li>Commitment to continuous education and digital upskilling</li> <li>Performing other procedures as necessary to support issuance of the assurance deliverables</li> </ul> <h4>What will you bring?</h4> <p>You are ambitious and you utilise opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p> <ul> <li>A degree in Accounting, Finance, Risk Management, Governance, Industrial Engineering, or any related discipline</li> <li>Completed or pursuing a professional qualification, such as CIA, CPA, CRMA, CFE, CGRCP, PMP, or CMA is a plus</li> <li>Progressive experience at the Senior Associate level or at least 3-6 years working in internal audit preferably in one of the big 4 professional services firms</li> <li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment</li> <li>Strong report writing and analytical skills</li> <li>Bilingual proficiency in Arabic and English (oral and written)</li> <li>Business development and client relationship building skills</li> <li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team</li> <li>Demonstrating strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or Manager</li> <li>Having a background in governance, risk management, and compliance with an up to date understanding of issues facing businesses and how to influence client conversations</li> <li>Experienced in assessment and testing of design and effectiveness of business controls</li> <li>Project management skills and ability to lead engagements from end to end and working directly with the partner and manager on the account</li> <li>Knowledge in any audit technologies, and experience using data analytics tools is a plus</li> <li>Commitment to valuing differences and working alongside diverse people and perspectives</li> <li>Ability and willingness to travel frequently within the Middle East and worldwide where the project dictates</li> </ul></p><p></p>

<p><h4>About PwC in the Region</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.<br> Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <h4>Career Opportunity in Risk Consulting Services</h4> <p>A career within Risk Consulting services will provide you with the opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders.<br> Our purpose is to build trust in society and solve important problems. Therefore, our Risk Consulting practice focuses on helping organisations review and strengthen every aspect of their business, from people to performance, systems to strategy, and business planning to business resilience.<br> Our Risk Consulting practice provides a wide range of services and business advice that is not limited to Internal Audit, Enterprise Risk Management, Policies and Procedures, Governance, Internal Control over Financial Reporting, Process Intelligence, Compliance as well as Technology Risk.</p> <h4>What is expected from you?</h4> <p>As a Senior Associate, you will be reporting to Managers and higher grades, working as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your job duties will include but will not be limited to:</p> <ul> <li>Leveraging your skills and experience to become a trusted advisor to your clients on topics of risk and internal controls</li> <li>Engaging and dealing with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs</li> <li>Working with clients to improve their internal control maturity and to help them in mitigating the risks they face by developing internal audit and risk management strategies to strengthen their existing controls and processes</li> <li>Identifying key risks, defining the audit methodology, and process improvement by understanding the client’s objectives, risks, control frameworks, systems and regulatory environments</li> <li>Building and maintaining meaningful relationships with clients, and taking part in researching and identifying opportunities on new or existing clients</li> <li>Developing internal and external relationships and reflecting PwC values in your day to day work when working in diverse teams</li> <li>Managing the engagement budget and economics</li> <li>Managing teams and communication with the clients and stakeholders</li> <li>Helping clients navigate an evolving risk landscape by developing and executing test plans, identifying control effectiveness and improvements and reporting these to clients in an impactful way</li> <li>Providing on-ground support for the planning, implementation and administration of the clients’ Internal Audit Plan</li> <li>Working on Internal Audit engagements focusing on compliance, financial and operational related audits</li> <li>Conducting testing to evaluate the adequacy of the design and operating effectiveness of internal controls</li> <li>Drafting the audit findings, the related impact, potential risks, and recommendations</li> <li>Innovating and helping further develop our service offerings related to internal audit, risk and controls</li> <li>Planning and executing the engagements effectively to ensure completion of the projects within budgeted time and cost</li> <li>Assisting our clients in the deployment and development of their internal audit and internal control function</li> <li>Studying business functions, gathering information, evaluating output requirements and formats</li> <li>Reviewing the work of the associate levels and providing them on-job training, coaching and constructive feedback to help them grow</li> <li>Ensuring adherence to compliance, quality and independence matters</li> <li>Commitment to continuous education and digital upskilling</li> <li>Performing other procedures as necessary to support issuance of the assurance deliverables</li> </ul> <h4>What will you bring?</h4> <p>You are ambitious and you utilise opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p> <ul> <li>A degree in Accounting, Finance, Risk Management, Governance, Industrial Engineering, or any related discipline</li> <li>Completed or pursuing a professional qualification, such as CIA, CPA, CRMA, CFE, CGRCP, PMP, or CMA is a plus</li> <li>Progressive experience at the Senior Associate level or at least 3-6 years working in internal audit preferably in one of the big 4 professional services firms</li> <li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment</li> <li>Strong report writing and analytical skills</li> <li>Bilingual proficiency in Arabic and English (oral and written)</li> <li>Business development and client relationship building skills</li> <li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team</li> <li>Demonstrating strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or Manager</li> <li>Having a background in governance, risk management, and compliance with an up to date understanding of issues facing businesses and how to influence client conversations</li> <li>Experienced in assessment and testing of design and effectiveness of business controls</li> <li>Project management skills and ability to lead engagements from end to end and working directly with the partner and manager on the account</li> <li>Knowledge in any audit technologies, and experience using data analytics tools is a plus</li> <li>Commitment to valuing differences and working alongside diverse people and perspectives</li> <li>Ability and willingness to travel frequently within the Middle East and worldwide where the project dictates</li> </ul></p><p></p>

<p>Senior Consultant, AI Software Engineer, FAAS In Financial Accounting &amp; Advisory Services (FAAS) within Assurance, we assist our clients to address the accounting and financial reporting challenges facing their business. You will be part of a team that provides insight and services that accelerate analytics, decision-making and innovation to build a stronger and more efficient finance function. You will experience ongoing professional development through diverse experiences, world-class learning and individually tailored coaching. That is how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.</p> <p>The opportunity</p> <p>This opportunity is within our Data &amp; AI team and provides advisory services focused on AI Engineering and Generative AI (GenAI). As an AI Engineering professional, you will help businesses unlock value by designing, building, and operationalizing scalable AI solutions using modern MLOps pipelines and cloud-native technologies. You will work on integrating large language models (LLMs), automating workflows with GenAI, and embedding AI capabilities into business processes. The consultant will collaborate with data scientists, engineers, and business leaders to ensure the AI-driven solutions are aligned with strategic goals and deliver tangible business impact. This role will be based in our center of excellence in Jordan and Egypt and will remotely support MENA client engagements. Based on business need, travel will be a requirement. In this fast-moving space, you will be a key driver in identifying opportunities, shaping offerings, and supporting business development efforts.</p> <p>Your key responsibilities</p> <p>In this exciting new role, you will manage up to two projects alongside senior business leaders such as Directors and Partners, and enable clients to define an AI-driven FAAS strategy that appropriately addresses risk and maximizes value from emerging technologies. You will help clients realize business value through AI use-cases including LLMs,GenAI applications, and MLOps implementation. The role will also involve ensuring timely delivery in compliance with regulatory requirements, effective execution of the FAAS service delivery framework, working with other service lines for integrated service delivery, and monitoring engagement team performance against the budget. You will stay on top of emerging AI trends, evaluate innovative AI/GenAI tools, and support go-to-market efforts.</p> <p>Skills and attributes for success</p> <p>Proactivity, accountability, and results-driven mindset will be crucial in this environment. You ll need to manage competing priorities, communicate effectively with both technical and non-technical stakeholders, and drive high-quality, innovative deliverables.</p><p><strong>Desired Candidate Profile</strong></p>To qualify for the role, you must have A bachelor's degree and approximately 4 to 5 years of related work experience Demonstrated work experience of at least 5+ years in a global consulting firm Practical experience in AI and ML development with Python, TensorFlow, PyTorch, and cloud platforms (Azure, AWS, GCP) Hands-on experience building and fine-tuning LLMs, working with frameworks like LangChain, HuggingFace, or OpenAI APIs Experience designing MLOps pipelines, AI solution architecture, and deploying AI models in production Exposure to GenAI use cases such as document summarization, chatbots, intelligent assistants, and code generation Domain knowledge in one or more of the following: Government, Healthcare, Financial Services, Retail, Telecom Strong ability to translate complex business problems into AI solutions with measurable impact Knowledge of data privacy, ethical AI, and responsible AI principles Flexibility and willingness to travel on short notice, as necessary Ideally, you ll also have Track record with a leading consulting firm Experience with GenAI tooling ecosystems such as Azure OpenAI, Google Vertex AI, or AWS Bedrock Proficiency in the Arabic language

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Mission and objectives</p><p>Founded in 1948, WHO is the United Nations agency that connects nations, partners and people to promote health, keep the world safe and serve the vulnerable – so everyone, everywhere can attain the highest level of health.</p><p><br></p><p>WHO leads global efforts to expand universal health coverage. We direct and coordinate the world’s response to health emergencies. And we promote healthier lives – from pregnancy care through old age. Our Triple Billion targets outline an ambitious plan for the world to achieve good health for all using science-based policies and programmes.</p><p>WHO’s Thirteenth General Programme of Work (GPW 13) defines WHO’s strategy for the five-year period, 2019-2023. It focuses on triple billion targets to achieve measurable impacts on people’s health at the country level.</p><p><br></p><p>The triple billion targets are to ensure by 2023:</p><p>• One billion more people are benefiting from universal health coverage</p><p>• One billion more people are better protected from health emergencies</p><p>• One billion more people are enjoying better health and well-being</p><p>Context</p><p>Under the direct supervision of the Public Health Officer (Health Promotion and Determinants) and the overall guidance of the Head of WHO Country Office (HWCO), the Public Health Specialist is a team member in the technical unit. Work is assigned by the supervisor who gives instructions on non-routine matters. Routine tasks are performed independently with some discretion in non-routine matters related to office procedures only.</p><p><br></p><p><b>National UN Specialist Volunteers in Jordan are entitled to:</b></p><p><br></p><p><b>• Monthly Volunteer Living Allowance (VLA) at the amount of JOD 1,186.33;</b></p><p><b>• Annual and learning leaves;</b></p><p><b>• Free Medical and life insurance;</b></p><p><b>• Free access to different learning platforms.</b></p><p><br></p><p>Task description</p><p>Under the direct supervision of Public Health Officer (Health Promotion and Determinants), the UN Volunteer will:</p><p>• Support the integration of climate-resilient Water, sanitation and hygiene (WASH) into the Climate change health vulnerability and Adaptation Assessment and into Water Safety Plans at health care facility level.</p><p>• Contribute to assessments and training on climate-resilient and environmentally sustainable health care facilities, using WHO checklists and guidance.</p><p>• Contribute to the national climate change and health policy brief, including compilation of health, emissions and economic evidence and drafting of policy options for health-sector decision-makers and other sectors.</p><p>• Support the review and implementation of health-sector National Adaptation Plan and contribute to drafting mid-term and long-term health adaptation action plans.</p><p>• Develop, adapt and pretest evidence-based health promotion materials (Arabic and English) on climate-health nexus.</p><p>• Support the development of a national heat-health action plan and the communication component of the heat-wave early warning system pilot.</p><p>• Engage youth networks, community-based organizations and volunteers.</p><p>• Develop and deliver training and orientation sessions on climate change and health, health promotion, and relevant areas.</p><p>• Support planning, budgeting, procurement follow-up and monitoring of the climate change and health workplan activities; maintain the activity tracker and risk log.</p><p>• Prepare progress reports, donor reports, mission reports, meeting minutes, success stories and web/social media content.</p><p>• Perform any other related duties as required by the supervisor.</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Age</p><p>18 - 80</p><p>Required experience</p><p><br></p><p>3 years</p><p>Nationality</p><p>Candidate must be a national, legal resident or hold refugee status in the country of assignment.</p><p><br></p><p>Assignment requirements</p><p>Relevant experience</p><p><br></p><p>3 years</p><p>Languages</p><p>Arabic, Level: Fluent, Required</p><p>English, Level: Fluent, Required</p><p>Required education level</p><p>Bachelor's degree in Health field, public health or any relevant area.</p><p>Competencies and values</p><p>• Communication</p><p>• Knowing and managing yourself</p><p>• Moving forward in a changing environment</p><p>• Producing results</p><p>• Teamwork</p><p>Skills and experience</p><p>At least 3 years of professional work experience at the national level in public health, health promotion, environmental health, climate change or a closely related field, of which at least 1 year involves programme or project implementation with government, UN or non-governmental partners;</p><p>• Demonstrated experience in developing and implementing health promotion, risk communication or community engagement interventions in Jordan.</p><p>• Experience or demonstrated knowledge in climate change and health (vulnerability and adaptation assessment, heat-health action, climate-resilient WASH or health facilities, health in national climate change action plana and nationally determined contributions processes).</p><p>• Experience in organizing multi-stakeholder consultations, workshops and trainings, and in producing technical reports, policy briefs and communication products.</p><p>• Familiarity with the Jordanian health system and with the Ministry of Health, Ministry of Environment and related national institutions; previous work with WHO or the UN system is an asset.</p><p>• Excellent oral and written communication skills, including the ability to write clearly and concisely for technical and non-technical audiences in Arabic and English.</p><p>• Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels.</p><p>• Motivated to contribute towards peace and development and to serve others; solid commitment to the values of volunteerism.</p><p>• Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel;</p><p>• Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment;</p><p>• Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines;</p><p>• Sound security awareness;</p><p>• Have affinity with or interest in public health and health promotion, volunteerism as a mechanism for durable development, and the UN System.</p><p><br></p></div>

<p><h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <h4>Our Purpose</h4> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most — for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <h4>Our Shared Values</h4> <ul> <li><strong>Lead the way</strong></li> <li><strong>Serve with integrity</strong></li> <li><strong>Take care of each other</strong></li> <li><strong>Foster inclusion</strong></li> <li><strong>Collaborate for measurable impact</strong></li> </ul> <h4>Role Overview</h4> <p>During your tenure as a Project Manager, you will demonstrate and develop your capabilities in the following areas:</p> <ul> <li>Deliver exceptional client service, maximize results, and drive high performance from people while fostering collaboration across businesses and borders.</li> <li>Influence clients, teams, and individuals positively, leading by example and establishing confident relationships with senior people.</li> <li>Understand key objectives for clients and Deloitte, align to people and objectives, and set priorities and direction.</li> </ul> <h4>Qualifications</h4> <ul> <li>An undergraduate degree in Engineering, Computer Science, Economics, Business Management, or other related fields. An MBA or a relevant Master’s degree is a plus.</li> <li>PMI-PMP or equivalent certification is a must.</li> <li>10+ years in managing or implementing technology systems, for example Core Banking (Temenos, Mambu, others), Enterprise Resource Planning (Oracle, others), and digital platforms.</li> <li>Experience working with different banking products across retail and commercial banking.</li> <li>Experience in setting up different PMO/transformational offices.</li> <li>Experience in strategy execution and performance management is a plus.</li> <li>KPI certificates are a big advantage.</li> <li>Experience managing a team of at least 5 people.</li> <li>Good command of written and spoken English and Arabic.</li> <li>Ability to work independently and handle multiple tasks and responsibilities in a deadline-oriented environment with flexible working hours.</li> <li>Willingness to travel (required).</li> </ul></p><p></p>

<p><h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <h4>Our Purpose</h4> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most — for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <h4>Our Shared Values</h4> <ul> <li><strong>Lead the way</strong></li> <li><strong>Serve with integrity</strong></li> <li><strong>Take care of each other</strong></li> <li><strong>Foster inclusion</strong></li> <li><strong>Collaborate for measurable impact</strong></li> </ul> <h4>Role Overview</h4> <p>During your tenure as a Project Manager, you will demonstrate and develop your capabilities in the following areas:</p> <ul> <li>Deliver exceptional client service, maximize results, and drive high performance from people while fostering collaboration across businesses and borders.</li> <li>Influence clients, teams, and individuals positively, leading by example and establishing confident relationships with senior people.</li> <li>Understand key objectives for clients and Deloitte, align to people and objectives, and set priorities and direction.</li> </ul> <h4>Qualifications</h4> <ul> <li>An undergraduate degree in Engineering, Computer Science, Economics, Business Management, or other related fields. An MBA or a relevant Master’s degree is a plus.</li> <li>PMI-PMP or equivalent certification is a must.</li> <li>10+ years in managing or implementing technology systems, for example Core Banking (Temenos, Mambu, others), Enterprise Resource Planning (Oracle, others), and digital platforms.</li> <li>Experience working with different banking products across retail and commercial banking.</li> <li>Experience in setting up different PMO/transformational offices.</li> <li>Experience in strategy execution and performance management is a plus.</li> <li>KPI certificates are a big advantage.</li> <li>Experience managing a team of at least 5 people.</li> <li>Good command of written and spoken English and Arabic.</li> <li>Ability to work independently and handle multiple tasks and responsibilities in a deadline-oriented environment with flexible working hours.</li> <li>Willingness to travel (required).</li> </ul></p><p></p>

<p><h4>About us:</h4> <p>MBC Group is the largest owner and operator of satellite TV and radio networks, VOD, and digital services, based in Diplomatic Quarter, Riyadh. It broadcasts a portfolio of Arabic and Western entertainment channels as well as managing the Al Arabiya news channel. In addition, MBC Group owns and operates Shahid: the world’s leading Arabic VOD and SVOD streaming platform by MBC Group, offering premium content to Arab families, including binge worthy exclusive Shahid Original Series; Shahid Premieres; Arabic movies fresh off the box-office; live TV channels in true HD quality.</p> <h4>Key responsibilities:</h4> <ul> <li>Design, build, and maintain scalable, resilient cloud infrastructure across AWS and GCP.</li> <li>Develop and manage Kubernetes environments (EKS, GKE) and containerized services (ECS, Docker).</li> <li>Build and optimize CI/CD pipelines (e.g., Jenkins) to ensure fast, reliable software delivery.</li> <li>Implement Infrastructure as Code using Terraform and adopt GitOps practices with tools like ArgoCD.</li> <li>Automate operations with Bash and Python, while monitoring performance and ensuring high availability.</li> <li>Collaborate across teams, define best practices, and mentor junior engineers while leading technical initiatives.</li> </ul> <h4>Requirements:</h4> <ul> <li>5+ years of proven experience as a DevOps Engineer.</li> <li>Strong hands-on expertise with AWS and/or GCP.</li> <li>Deep knowledge of Kubernetes and container orchestration (EKS, GKE, ECS).</li> <li>Proficiency in CI/CD tools, especially Jenkins.</li> <li>Solid experience with Infrastructure as Code (Terraform) and GitOps tools like ArgoCD.</li> <li>Strong skills in Docker, scripting (Bash/Python), and cloud networking, security, and monitoring.</li> </ul> <h4>Preferred requirements:</h4> <ul> <li>AWS, GCP, or Kubernetes certifications.</li> <li>Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack).</li> <li>Experience in the media or streaming industry.</li> <li>A passion for automation and continuous improvement.</li> </ul></p><p></p>

</span></i></b></span></span></p> <p align="center" dir="RTL" style="text-align: center; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="text-decoration: underline;"><span style="font-size: 16pt; line-height: 150%;">Advertisement of a school in need of a secretary</span></span></b><b><span style="text-decoration: underline;"><span dir="LTR" style="font-size: 16pt; line-height: 150%;"></span></span></b></p> <p dir="RTL" style="text-align: justify; line-height: 150%; direction: rtl; unicode-bidi: embed;"><b><span style="font-size: 16pt; line-height: 150%;">According to the following conditions:</span></b></p> <p dir="RTL" style="margin-right: 39.45pt; text-align: justify; text-indent: -8.35pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">-<span style="font: 7pt 'Times New Roman';">   <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">University bachelor's degree in Secretariat or Business Administration or related field </span></span></span></p> <p dir="RTL" style="margin-right: 39.45pt; text-align: justify; text-indent: -8.35pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">-<span style="font: 7pt 'Times New Roman';">   <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Experience from one to three years<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></p> <p dir="RTL" style="margin-right: 39.45pt; text-align: justify; text-indent: -8.35pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">-<span style="font: 7pt 'Times New Roman';">   <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Proficiency in using programs <span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">(Microsoft Office - Word-Excel and Outlook - AI)</span></span></span></span></p> <p dir="RTL" style="margin-right: 39.45pt; text-align: justify; text-indent: -8.35pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">-<span style="font: 7pt 'Times New Roman';">   <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Ability to work under pressure<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></p> <p dir="RTL" style="margin-right: 39.45pt; text-align: justify; text-indent: -8.35pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">-<span style="font: 7pt 'Times New Roman';">   <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">Preferably from Jabal Al Taj and Anzah areas <span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></p> <p dir="RTL" style="margin-right: 39.45pt; text-align: justify; text-indent: -8.35pt; line-height: 150%; direction: rtl; unicode-bidi: embed;"><span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">-<span style="font: 7pt 'Times New Roman';">   <span style="font-size: 16pt; line-height: 150%;; font-family: 'Times New Roman', serif;">Age must not exceed 30 years<span dir="LTR" style="font-size: 16pt; line-height: 150%;"></span></span></span></span></p> <p dir="RTL" style="margin-right: 39.45pt; text-align: justify; text-indent: -8.35pt; line-height: 150%;"><span style="font-size: 16pt; line-height: 150%; font-family: Arial, sans-serif;">-<span style="font: 7pt 'Times New Roman';">   <span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">The deadline to submit applications is Thursday, 30/7/2026<span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></span></span></span></p> <p dir="RTL" style="margin-right: 0cm; text-align: justify; line-height: 150%;"><b><span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"> </span></b></p> <p align="center" dir="RTL" style="margin-right: 0cm; text-align: center; line-height: 150%;"><b><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;">To submit job applications to the following email address:</span></b></p> <p align="center" dir="RTL" style="margin-right: 0cm; text-align: center; line-height: 150%;"><b><span style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"><a href="mailto:info@khalilalrahman.net"><span dir="LTR" style="text-decoration: none;">info@khalilalrahman.net</span></a></span></b><b><span dir="LTR" style="font-size: 16pt; line-height: 150%; font-family: 'Times New Roman', serif;"></span></b></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Join One of the Fastest-Growing Online Education Companies in the World At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, Amazon, and more.<br> Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more than 200 live online courses across 12 industries.<br> To date, we've helped 22,000+ graduates worldwide gain the skills, confidence, and connections needed to advance their careers.<br> Now we're looking for an experienced Payment Recovery Specialist to help us build lasting relationships with our learners while maximizing customer satisfaction and long-term revenue.<br> If you're passionate about customer experience, thrive in a fast-paced environment, and enjoy finding solutions that create value for both customers and the business, we'd love to meet you.<br> This is a full-time, remote role with a working schedule for this role will be 9AM-6 PM EST.<br> Why This Role Is Different At ELVTR, customer relationships don't end after enrollment—they're just beginning.<br> As our Lead Retention Specialist, you'll play a critical role in protecting the customer experience while driving sustainable business growth.<br> You'll take ownership of our retention strategy, helping customers find the best possible solutions while reducing refunds, recovering revenue, and improving long-term customer loyalty.<br> Working closely with Sales, Finance, Customer Success, Billing, and Operations, you'll use data, empathy, and strategic thinking to continuously improve our retention processes and outcomes.<br> You'll Love This Role If You: Enjoy solving complex customer challenges with creative solutions Thrive in a fast-paced, KPI-driven environment Are an exceptional negotiator who can create win-win outcomes Love using data to improve processes and business performance Enjoy coaching others and sharing best practices Are highly organized and take ownership of your work Communicate confidently with customers and cross-functional teams Believe outstanding customer experiences drive long-term business success What You'll Do Own the customer retention process, managing refund requests while maximizing retained revenue and delivering a positive customer experience Negotiate alternatives to refunds, including account credits, payment plans, partial refunds, course transfers, and other retention solutions Recover overdue installment payments by proactively engaging customers and resolving billing-related issues Partner closely with the Billing team to reduce payment defaults, chargebacks, and outstanding balances Analyze the root causes behind refund requests and payment failures, providing actionable insights to Sales, Product, and Operations teams Develop and continuously improve retention strategies, workflows, communication scripts, and internal processes Track and report key retention metrics, including refund rates, retention rates, recovered revenue, installment recovery, and chargeback prevention Handle escalated customer cases, making thoughtful, data-driven decisions that balance customer satisfaction with business objectives Coach and support the retention team by sharing best practices, reviewing customer interactions, and maintaining high communication standards Collaborate cross-functionally with Sales, Customer Success, Finance, Legal, and Operations to ensure a seamless customer experience Identify opportunities to automate retention processes and improve operational efficiency Take ownership of retention KPIs while testing and implementing initiatives that improve revenue recovery and reduce financial losses What We Offer Competitive Compensation :Competitive salary,Performance-based bonuses,Opportunities for career advancement as ELVTR continues to grow globally Learn and Grow :Free access to ELVTR courses,Ongoing professional development opportunities,Career growth within one of the world's fastest-growing online education companies Remote-First Culture: Work from wherever you're most productive, Flexible and supportive work environment,Collaborative international team Health &amp; Wellbeing: Gym membership reimbursement,Mental health support, Generous paid vacation allowance Why Join ELVTR?<br> Make an Impact: Every course you help create empowers professionals to build new skills, advance their careers, and unlock opportunities they never thought possible.<br> Grow Your Career:We're committed to developing our people.<br> As ELVTR continues to expand globally, you'll have opportunities to grow professionally, take on new challenges, and shape the future of online education.<br> Join a Winning Team: Work alongside passionate educators, creators, marketers, and innovators who are committed to delivering world-class learning experiences and making education more accessible around the world.<br> Ready to Help Shape the Future of Online Learning?<br> If you're looking for more than just another customer retention role—if you want to build meaningful customer relationships, solve complex challenges, and make a measurable impact on both learners and business growth—we'd love to hear from you.<br> Apply today and become part of ELVTR's next chapter of growth.<br> ELVTR is proud to be an equal opportunity employer committed to creating a diverse and inclusive workplace for all.<br> What We're Looking For 3+ years of experience in Sales Retention, Customer Retention, Customer Success, or a related field, preferably in a senior or lead role Excellent English communication skills, both written and spoken Proven experience supporting customers in the US market Strong negotiation and objection-handling skills with a track record of reducing refunds and recovering revenue Experience managing refund requests, payment recovery, billing issues, and installment collections Ability to navigate difficult customer conversations with empathy while protecting company interests A data-driven mindset with the ability to analyze retention metrics and identify opportunities for improvement Strong ownership, problem-solving, and decision-making skills Excellent organizational skills and attention to detail Experience collaborating with Sales, Billing, Finance, Customer Success, and other cross-functional teams Previous leadership, mentoring, or process improvement experience is a strong plus Nice to Have Experience in the online education or EdTech industry Experience in high-ticket B2C sales environments Previous experience leading or mentoring a retention team Familiarity with CRM platforms such as HubSpot, Salesforce, or similar systems Experience working with subscription or installment payment models Knowledge of billing operations, chargebacks, and payment recovery processes Experience analyzing customer retention metrics to drive business improvements Comfortable working in a fast-paced, performance-driven environment Experience collaborating across Sales, Finance, Product, and Customer Success teams Familiarity with AI-powered customer support or sales tools, including conversation intelligence platforms</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Join One of the Fastest-Growing Online Education Companies in the World At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, Amazon, and more.<br> Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more than 200 live online courses across 12 industries.<br> To date, we've helped 22,000+ graduates worldwide gain the skills, confidence, and connections needed to advance their careers.<br> Now we're looking for an experienced Collection and Retention Specialist to help us build lasting relationships with our learners while maximizing customer satisfaction and long-term revenue.<br> If you're passionate about customer experience, thrive in a fast-paced environment, and enjoy finding solutions that create value for both customers and the business, we'd love to meet you.<br> This is a full-time, remote role with a working schedule for this role will be 9AM-6 PM EST.<br> Why This Role Is Different At ELVTR, customer relationships don't end after enrollment—they're just beginning.<br> As our Lead Retention Specialist, you'll play a critical role in protecting the customer experience while driving sustainable business growth.<br> You'll take ownership of our retention strategy, helping customers find the best possible solutions while reducing refunds, recovering revenue, and improving long-term customer loyalty.<br> Working closely with Sales, Finance, Customer Success, Billing, and Operations, you'll use data, empathy, and strategic thinking to continuously improve our retention processes and outcomes.<br> You'll Love This Role If You: Enjoy solving complex customer challenges with creative solutions Thrive in a fast-paced, KPI-driven environment Are an exceptional negotiator who can create win-win outcomes Love using data to improve processes and business performance Enjoy coaching others and sharing best practices Are highly organized and take ownership of your work Communicate confidently with customers and cross-functional teams Believe outstanding customer experiences drive long-term business success What You'll Do Own the customer retention process, managing refund requests while maximizing retained revenue and delivering a positive customer experience Negotiate alternatives to refunds, including account credits, payment plans, partial refunds, course transfers, and other retention solutions Recover overdue installment payments by proactively engaging customers and resolving billing-related issues Partner closely with the Billing team to reduce payment defaults, chargebacks, and outstanding balances Analyze the root causes behind refund requests and payment failures, providing actionable insights to Sales, Product, and Operations teams Develop and continuously improve retention strategies, workflows, communication scripts, and internal processes Track and report key retention metrics, including refund rates, retention rates, recovered revenue, installment recovery, and chargeback prevention Handle escalated customer cases, making thoughtful, data-driven decisions that balance customer satisfaction with business objectives Coach and support the retention team by sharing best practices, reviewing customer interactions, and maintaining high communication standards Collaborate cross-functionally with Sales, Customer Success, Finance, Legal, and Operations to ensure a seamless customer experience Identify opportunities to automate retention processes and improve operational efficiency Take ownership of retention KPIs while testing and implementing initiatives that improve revenue recovery and reduce financial losses What We Offer Competitive Compensation :Competitive salary,Performance-based bonuses,Opportunities for career advancement as ELVTR continues to grow globally Learn and Grow :Free access to ELVTR courses,Ongoing professional development opportunities,Career growth within one of the world's fastest-growing online education companies Remote-First Culture: Work from wherever you're most productive, Flexible and supportive work environment,Collaborative international team Health &amp; Wellbeing: Gym membership reimbursement,Mental health support, Generous paid vacation allowance Why Join ELVTR?<br> Make an Impact: Every course you help create empowers professionals to build new skills, advance their careers, and unlock opportunities they never thought possible.<br> Grow Your Career:We're committed to developing our people.<br> As ELVTR continues to expand globally, you'll have opportunities to grow professionally, take on new challenges, and shape the future of online education.<br> Join a Winning Team: Work alongside passionate educators, creators, marketers, and innovators who are committed to delivering world-class learning experiences and making education more accessible around the world.<br> Ready to Help Shape the Future of Online Learning?<br> If you're looking for more than just another customer retention role—if you want to build meaningful customer relationships, solve complex challenges, and make a measurable impact on both learners and business growth—we'd love to hear from you.<br> Apply today and become part of ELVTR's next chapter of growth.<br> ELVTR is proud to be an equal opportunity employer committed to creating a diverse and inclusive workplace for all.<br> What We're Looking For 3+ years of experience in Sales Retention, Customer Retention, Customer Success, or a related field, preferably in a senior or lead role Excellent English communication skills, both written and spoken Proven experience supporting customers in the US market Strong negotiation and objection-handling skills with a track record of reducing refunds and recovering revenue Experience managing refund requests, payment recovery, billing issues, and installment collections Ability to navigate difficult customer conversations with empathy while protecting company interests A data-driven mindset with the ability to analyze retention metrics and identify opportunities for improvement Strong ownership, problem-solving, and decision-making skills Excellent organizational skills and attention to detail Experience collaborating with Sales, Billing, Finance, Customer Success, and other cross-functional teams Previous leadership, mentoring, or process improvement experience is a strong plus Nice to Have Experience in the online education or EdTech industry Experience in high-ticket B2C sales environments Previous experience leading or mentoring a retention team Familiarity with CRM platforms such as HubSpot, Salesforce, or similar systems Experience working with subscription or installment payment models Knowledge of billing operations, chargebacks, and payment recovery processes Experience analyzing customer retention metrics to drive business improvements Comfortable working in a fast-paced, performance-driven environment Experience collaborating across Sales, Finance, Product, and Customer Success teams Familiarity with AI-powered customer support or sales tools, including conversation intelligence platforms</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Join One of the Fastest-Growing Online Education Companies in the World At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, Amazon, and more.<br> Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more than 200 live online courses across 12 industries.<br> To date, we've helped 22,000+ graduates worldwide gain the skills, confidence, and connections needed to advance their careers.<br> Now we're looking for an experienced Sales Retention Manager to help us build lasting relationships with our learners while maximizing customer satisfaction and long-term revenue.<br> If you're passionate about customer experience, thrive in a fast-paced environment, and enjoy finding solutions that create value for both customers and the business, we'd love to meet you.<br> This is a full-time, remote role with a working schedule for this role will be 9AM-6 PM EST.<br> Why This Role Is Different At ELVTR, customer relationships don't end after enrollment—they're just beginning.<br> As our Lead Retention Specialist, you'll play a critical role in protecting the customer experience while driving sustainable business growth.<br> You'll take ownership of our retention strategy, helping customers find the best possible solutions while reducing refunds, recovering revenue, and improving long-term customer loyalty.<br> Working closely with Sales, Finance, Customer Success, Billing, and Operations, you'll use data, empathy, and strategic thinking to continuously improve our retention processes and outcomes.<br> You'll Love This Role If You: Enjoy solving complex customer challenges with creative solutions Thrive in a fast-paced, KPI-driven environment Are an exceptional negotiator who can create win-win outcomes Love using data to improve processes and business performance Enjoy coaching others and sharing best practices Are highly organized and take ownership of your work Communicate confidently with customers and cross-functional teams Believe outstanding customer experiences drive long-term business success What You'll Do Own the customer retention process, managing refund requests while maximizing retained revenue and delivering a positive customer experience Negotiate alternatives to refunds, including account credits, payment plans, partial refunds, course transfers, and other retention solutions Recover overdue installment payments by proactively engaging customers and resolving billing-related issues Partner closely with the Billing team to reduce payment defaults, chargebacks, and outstanding balances Analyze the root causes behind refund requests and payment failures, providing actionable insights to Sales, Product, and Operations teams Develop and continuously improve retention strategies, workflows, communication scripts, and internal processes Track and report key retention metrics, including refund rates, retention rates, recovered revenue, installment recovery, and chargeback prevention Handle escalated customer cases, making thoughtful, data-driven decisions that balance customer satisfaction with business objectives Coach and support the retention team by sharing best practices, reviewing customer interactions, and maintaining high communication standards Collaborate cross-functionally with Sales, Customer Success, Finance, Legal, and Operations to ensure a seamless customer experience Identify opportunities to automate retention processes and improve operational efficiency Take ownership of retention KPIs while testing and implementing initiatives that improve revenue recovery and reduce financial losses What We Offer Competitive Compensation :Competitive salary,Performance-based bonuses,Opportunities for career advancement as ELVTR continues to grow globally Learn and Grow :Free access to ELVTR courses,Ongoing professional development opportunities,Career growth within one of the world's fastest-growing online education companies Remote-First Culture: Work from wherever you're most productive, Flexible and supportive work environment,Collaborative international team Health &amp; Wellbeing: Gym membership reimbursement,Mental health support, Generous paid vacation allowance Why Join ELVTR?<br> Make an Impact: Every course you help create empowers professionals to build new skills, advance their careers, and unlock opportunities they never thought possible.<br> Grow Your Career:We're committed to developing our people.<br> As ELVTR continues to expand globally, you'll have opportunities to grow professionally, take on new challenges, and shape the future of online education.<br> Join a Winning Team: Work alongside passionate educators, creators, marketers, and innovators who are committed to delivering world-class learning experiences and making education more accessible around the world.<br> Ready to Help Shape the Future of Online Learning?<br> If you're looking for more than just another customer retention role—if you want to build meaningful customer relationships, solve complex challenges, and make a measurable impact on both learners and business growth—we'd love to hear from you.<br> Apply today and become part of ELVTR's next chapter of growth.<br> ELVTR is proud to be an equal opportunity employer committed to creating a diverse and inclusive workplace for all.<br> What We're Looking For 3+ years of experience in Sales Retention, Customer Retention, Customer Success, or a related field, preferably in a senior or lead role Excellent English communication skills, both written and spoken Proven experience supporting customers in the US market Strong negotiation and objection-handling skills with a track record of reducing refunds and recovering revenue Experience managing refund requests, payment recovery, billing issues, and installment collections Ability to navigate difficult customer conversations with empathy while protecting company interests A data-driven mindset with the ability to analyze retention metrics and identify opportunities for improvement Strong ownership, problem-solving, and decision-making skills Excellent organizational skills and attention to detail Experience collaborating with Sales, Billing, Finance, Customer Success, and other cross-functional teams Previous leadership, mentoring, or process improvement experience is a strong plus Nice to Have Experience in the online education or EdTech industry Experience in high-ticket B2C sales environments Previous experience leading or mentoring a retention team Familiarity with CRM platforms such as HubSpot, Salesforce, or similar systems Experience working with subscription or installment payment models Knowledge of billing operations, chargebacks, and payment recovery processes Experience analyzing customer retention metrics to drive business improvements Comfortable working in a fast-paced, performance-driven environment Experience collaborating across Sales, Finance, Product, and Customer Success teams Familiarity with AI-powered customer support or sales tools, including conversation intelligence platforms</span> </div>

<p>Organizational / Operational Follow accounting policies and procedures to ensure consistent and controlled work. Perform assigned tasks under supervision and escalate complex issues when needed. Accounts Payable Verify supplier documentation and prepare reconciliations. Manage payments, prepayments, insurance claims, and overdue accounts. Support month-end closing, reporting, and ERP processes. Employee Expenses &amp; Travel Process travel and expense reports, corporate card transactions, and advances. Update employee accounts and coordinate with payroll and HR. Sales &amp; Collections Reconcile cash and credit card collections. Review invoices, credit notes, and deposits. Ensure timely bank reconciliations and provide support for audits. Accounts Receivable Raise and reconcile invoices, credit notes, and debit notes. Follow up on collections and prepare monthly aging and reports. Intercompany Transactions Handle intercompany invoices, reconciliations, and payments. Support intercompany reporting and audits. Treasury &amp; Financial Records Process payments, maintain cash position, and assist with bank reconciliations. Maintain accurate accounting records and prepare reports as needed.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelors degree in Accounting or Business Administration</li><li>Ability to interpret and analyze financial statements</li><li>Good command of English language</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Accountant</b></p><p><b>Location:</b> Amman, Jordan</p><p><br></p><p><b>About the Role</b></p><p>Al-Bathera Company is an automotive wholesale distributor supplying vehicles to corporate clients across the region. With offices in Jordan, UAE and Iraq, our logistics operations span even further to more than 10 countries.</p><p><br></p><p>We're hiring an Accountant at Al-Bathera to manage day-to-day accounting operations and support financial reporting. You'll own core accounting functions while working closely with operations and leadership.</p><p><br></p><p><b>Responsibilities</b></p><ul><li>Maintain the general ledger, including journal entries, accruals, and reconciliations</li><li>Prepare monthly, quarterly, and year-end financial statements</li><li>Manage accounts payable and receivable</li><li>Support budgeting, forecasting, and variance analysis</li><li>Coordinate with external auditors and accountants</li><li>Track inventory, freight, and landed costs</li><li>Improve accounting processes and internal controls</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Qualifications</b></p><ul><li>Bachelor's degree in Accounting, Finance, or related field</li><li>3+ years of accounting experience</li><li>Strong Excel skills and experience with accounting software (QuickBooks, Sage, NetSuite, or similar)</li><li>Accuracy, organization, and the ability to manage deadlines independently</li></ul><p><br></p><p><b>Preferred</b></p><ul><li>Experience in the automotive industry or in shipping, freight, or logistics — or both</li><li>Familiarity with landed cost accounting, customs duties, and cross-border transactions</li></ul></div>