Programming in Jordan
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<p><h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<p><strong>Our purpose</strong><br>
Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<p><strong>Our shared values guide the way we behave to make a positive, enduring impact:</strong></p>
<ul>
<li>Lead the way</li>
<li>Serve with integrity</li>
<li>Take care of each other</li>
<li>Foster inclusion</li>
<li>Collaborate for measurable impact</li>
</ul>
<p>During your tenure as a Translator in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas:</p>
<ul>
<li>Translate written materials such as audit reports, financial statements, management letters, proposals, and presentations from English to Arabic and vice versa.</li>
<li>Ensure the accuracy, clarity, and consistency of translations while maintaining the professional tone required for client deliverables.</li>
</ul>
<p><strong>Leadership capabilities:</strong></p>
<ul>
<li>Builds own understanding of our purpose and values and explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
</ul>
<p><strong>Qualifications</strong></p>
<ul>
<li>Bachelor’s degree in English Language, Translation, Accounting, or a related field.</li>
<li>Minimum 3-4 years of proven professional translation experience, preferably within audit, assurance, or financial services.</li>
<li>Fluency in English and Arabic, with excellent writing and proofreading skills in both languages.</li>
<li>Strong command of Microsoft Word, Excel, and PowerPoint.</li>
<li>Proven ability to manage multiple deadlines and deliver high-quality work under pressure.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
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<p><b>Position Summary</b></p><br><p><b>Risk Advisory | Internal Client Services | Intern - Accountant</b></p><br> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. Looking for a rewarding career? Take a closer look at Deloitte & Touche ME. It has received numerous awards in the last few years which include Best Employer in the Middle East, best consulting firm, and the Middle East Training & Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW).</p><br> <p>A career in Risk Advisory is all about the challenge of helping our clients manage risk and uncertainty, from the boardroom to the network. The spectrum of risk is broad, and our core competencies encompass control assurance, internal audit, corporate governance consulting, risk management, regulatory consulting, and IT security services. To be a Risk Advisory professional with Deloitte & Touche Middle East means you will gain a wealth of experience across a wide spectrum of industries. Diversity is not just a part of the business landscape in the region but also an integral part of Deloitte & Touche Middle East. Just as we are committed to seeing our clients excel, we are committed to providing you with the right environment to learn and grow and to tailor a career to your needs.</p><br> <p><b><u>Our Purpose</u></b></p><br> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p><br> <p><b>Our shared values guide the way we behave to make a positive, enduring impact:</b></p><br> <ul><li>Lead the way</li><li>Serve with integrity</li><li>Take care of each other</li><li>Foster inclusion</li><li>Collaborate for measurable impact</li></ul> <p>During your tenure as an Intern - Accountant, you will support the Middle East Risk Internal Client Services team in working on general accounting practices including but not limited to the following:</p><br> <ul><li>Overall responsibility of bookkeeping and GL controlling</li><li>Daily review/ preparation of day to day entries (AR/ AP/ BPV/ BRV/ IC/ JVs)</li><li>Independently manage month end closing process</li><li>Review and assist preparation of various monthly schedule/ reconciliation/ tasks</li><li>Preparation/ submission of monthly VAT and WHT returns</li><li>Understanding of “Percentage of Completion Method” of “Revenue Recognition” and it’s accounting</li><li>Independently manage the auditors</li><li>Assist in tax return preparations</li><li>Support with various other internal reporting requirements and adhoc task</li></ul> <p><b><u>Leadership Capabilities</u></b>:</p><br> <ul><li>Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make</li><li>Develops high-performing people and teams through challenging and meaningful opportunities</li><li>Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders</li><li>Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people</li><li>Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction</li></ul> <p><b><u>Qualifications</u></b>:</p><br> <ul><li>0-1 years of relevant experience</li><li>University degree in accounting from a reputable University</li><li>Arabic and English is a must (written & spoken)</li><li>Proficient in MS office, especially in Excel</li><li>Ability to handle multiple tasks and responsibilities in a deadline-oriented environment and flexible work hours</li><li>Exceptional attitude, self-starter, team player and process oriented</li></ul> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>
<p>POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p>
<h2 class="h5">Job description</h2>
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<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>UNDP provides integrated programmatic, policy and financing solutions to realize the Sustainable Development Goals (SDGs). In this context, UNDP has created a Global Policy Network (GPN), a network of field-based and global technical expertise across a wide range of knowledge domains and in support of the signature solutions and organizational capabilities envisioned in the Strategic Plan. The Bureau for Policy and Programme Support (BPPS) and the Crisis Bureau (CB) are the two anchor Bureaux of the GPN.</p><br> <p>In this context, the newly established Governance, Rule of Law, and Peacebuilding (GRP) Hub, a joint endeavour with the Bureau for Policy and Programme Support (BPPS), provides leadership and advisory services to enhance UNDP’s impact on governance and peacebuilding, ensuring the integration of democratic governance and human rights into crisis response and recovery. The Hub aims to build an integrated portfolio collaboratively between the CB and BPPS and establish partnerships with various stakeholders including the UN System, IFIs, civil society, and the private sector. </p><br> <p>Through Local Action, the GRP Hub seeks to contribute to peace and development, achieving a visible impact on communities and improving lives by delivering integrated solutions that harness global expertise and partnerships. The Local Action Unit works closely with local and regional governments as key development players, highlighting their role as public service implementers, as drivers of innovation and the closest institution to people. </p><br> <p>Local and regional governments are already responsible of over 65% of the SDG targets, most of them linked to basic service provision from water, sanitation, mobility, climate action, health or education. Cities and territories are playing a big part on the implementation of SDGs, that are becoming a new tool for strategic planning and budgeting in the mid to long-term. Since 2015, local governments and their associations have been increasingly active in promoting the SDGs through advocacy, working with their local population and partners in transposing the spirit of Agenda 2030 in cities and territories. Local governments have also started to use SDGs as a strategic framework to deliver better and more innovative public services linked to SDG targets and indicators. As part of the SDG Local Action project, UNDP is one of the implementing partners of the Mayors Challenge, a global initiative to reimagine the most essential services that cities deliver to residents.</p><br> <p>Within this context, the SDG Local Action project is seeking to recruit a<strong> Project Coordinator </strong>to support the implementation of the Mayors Challenge in the city of As-Salt (Jordan), one of the winners of the 2025 Mayors Challenge. The As Salt project aims to establish a training centre for the restoration of heritage buildings, training local residents on restoration skills to preserve their heritage, revive their buildings and repurpose them. </p><br> <p>As-Salt is home of thousands of heritage buildings, with a magnificent architectural character that tells the city’s rich history and connects its owners with their ancestors. Today, these buildings, once vibrant and full of life, have fallen into disrepair due to neglect, lack of awareness about their importance and a shortage of restoration specialist and high maintenance costs. About 70% of them are dilapidated and abandoned, posing a threat to residents and visitors. The project will transform the urban heritage of As Salt into a sustainable economic, social and cultural engine. By establishing the Heritage Building Restoration Training at the Beit Falah Al Hamad Heritage site, the city will be leading an integrated model that will create skills to create local and regional job opportunities. The project will also work with the owners of heritage buildings, providing legal support, financial incentives and technical support, connecting them with the new graduates. The project will also work to project a new image for the city to attract tourism, culture and investment in partnership with city society and the private sector, including banks and microfinance institutions.</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p>The <strong>Project Coordinator </strong>will perform the following functions:</p><br> <p><strong>A. Coordinate the implementation of the Mayors Challenge in As Salt City</strong></p><br> <ul> <li>Coordinate the project’s planning and implementation of the Mayors Challenge project in As Salt City.</li> <li>Ensure alignment with project objectives, and with the donor and As-Salt Municipality requirements and priorities.</li> <li>Ensure high-quality and timely delivery of all components in line with the approved work plan.</li> <li>Elaborate strategies to inform decision-making, policy alignment, and long-term sustainability of project outcomes.</li> <li>Serve as the primary liaison focal point with As-Salt Municipality, ensuring continuous coordination with the mayor and the designated city team.</li> <li>Provide technical guidance to ensure high-quality planning and implementation of heritage conservation interventions.</li> <li>Elaborate Terms of Reference for procurement and contracting processes in coordination with UNDP, acting as a primary liaison between the Municipality and UNDP to ensure efficient implementation of operations in line with project requirements and compliance with established procedures.</li> <li>Supervise the work of the service providers, consultancies and/or private entities that will implement the project, and conduct performance reviews in accordance with UNDP rules, regulations and procedures. </li> <li>Prepares and submits proposals for budget revisions to the donor, via UNDP. </li> <li>Checks on project budget management, ensuring efficient use of resources and financial compliance, and performance monitoring. </li> <li>Manage multidisciplinary teams, including assigned staff by the municipality and project-funded contracts (consultancy and service contracts), ensuring effective coordination, performance management, and quality of outputs.</li> </ul> <p><strong>B. Manage relationships with the project partners</strong></p><br> <ul> <li>Participate in meetings with local stakeholders and partners.</li> <li>Ensure the application of project governance frameworks, including organizing steering and coordination meetings, documenting decisions, and submitting recommendations to relevant stakeholders.</li> <li>Facilitate institutional coordination and engagement with key governmental entities and stakeholders, including the Ministry of Tourism and Antiquities, Ministry of Local Administration, Department of Antiquities, Vocational Training Corporation, civil society organizations, local communities, and other institutions in Jordan.</li> <li>Establish and maintain effective coordination mechanisms with international organizations, development partners, and donors, including the donor and UNESCO, ensuring alignment with donor requirements and international standards.</li> <li>Coordinate efforts with relevant stakeholders and specialized committees for the establishment of the restoration centre, including the development of technical and training programs, preparation of the centre’s functional program, and development of operational, administrative, and financial plans to ensure readiness and sustainability.</li> <li>Oversee training programs and services delivered through the restoration centre within the framework of the project, ensuring quality, relevance, and alignment with project objectives and local capacity-building needs.</li> <li>Promote knowledge transfer and institutional capacity building within As-Salt Municipality to ensure sustainability and long-term impact of project outcomes.</li> </ul> <p><strong>C. Sharing lessons learnt at global level and knowledge management</strong></p><br> <ul> <li>Participate in public webinars to present the project achievements and challenges to other global cities.</li> <li>Elaborate knowledge products about how the project is contributing to SDGs by innovating public service delivery.</li> <li>Elaborate policy briefs and easy communicable knowledge materials on the lessons learnt by the project.</li> <li>Participate in the global exchange of experiences amongst local governments on how the project is contributing to implement the SDGs at local level.</li> <li>Prepare periodic progress reports, support project communication and visibility efforts.</li> <li>Communicate project outputs, identifies data linked to the SDG targets and indicators and liaises with the communications team to promote the project results.</li> <li>Liaise with SDG Local Action global team to approve public information on the project results through the project webpage and other UNDP communication tools. </li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</p><br> <p><strong>Institutional Arrangements</strong></p><br> <p>Under the overall guidance of the City Mayor and the city project focal point, Project Coordinator will directly report the UNDP Advisor on cities and local governments based in New York (USA).</p><br> <p><strong>Competencies</strong></p><br> <p><strong>Core Competencies</strong></p><br> <ul> <li><strong>Achieve Results:</strong> LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline;</li> <li><strong>Think Innovatively:</strong> LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements;</li> <li><strong>Learn Continuously:</strong> LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback;</li> <li><strong>Adapt with Agility:</strong> LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible;</li> <li><strong>Act with Determination: </strong>LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident;</li> <li><strong>Engage and Partner:</strong> LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships;</li> <li><strong>Enable Diversity and Inclusion:</strong> LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination.</li> </ul> <br> <p><strong>Functional/Technical competencies</strong></p><br> <p><strong>Business Management </strong></p><br> <ul> <li><strong>Project Management:</strong> Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals.</li> </ul> <p><strong>Business Direction & Strategy </strong></p><br> <ul> <li><strong>Effective Decision Making:</strong> Take decisions in a timely and efficient manner in line with one's authority, area of expertise and resources and take into consideration potential wider implications.</li> </ul> <p><strong>Business Management: Communication</strong></p><br> <ul> <li>Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.</li> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels.</li> </ul> <p><strong>Business Direction & Strategy </strong></p><br> <ul> <li><strong>System Thinking: </strong>Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.</li> </ul> <p><strong>Business Management: Results-based Management </strong></p><br> <ul> <li>Ability to manage programmes and projects with a focus at improved performance and demonstrable results. </li> <li>Knowledge and understanding of relevant theories, concepts, methodologies, instruments, and tools.</li> </ul> <p><strong>2030 Agenda: Engagement and Effectiveness</strong></p><br> <ul> <li><strong>Innovation: </strong>Innovation Ecosystem</li> </ul> <p><strong>2030 Agenda: Engagement & Effectiveness</strong></p><br> <ul> <li><strong>Effectiveness:</strong> Performance analysis on programming</li> </ul> <br> <p><strong>Required Skills and Experience</strong></p><br> <p><strong>Education:</strong></p><br> <ul> <li>Advanced university degree (master’s degree or equivalent) in Civil Engineering, Cultural Heritage Management, Architecture, Urban Planning, Public Administration, Historic Preservation is required. </li> <li>A first-level university degree (Bachelor’s degree) in the areas stated above, in combination with additional 2 years of qualifying experience, will be given due consideration in lieu of the advanced university degree.</li> </ul> <p><strong>Experience:</strong></p><br> <ul> <li>Applicants with a Master’s degree (or equivalent) in a relevant field of study are not required to have professional work experience. </li> <li>Applicants with a Bachelor’s degree (or equivalent) are required to have a minimum of two (2) years of relevant professional experience in heritage conservation, including the restoration and rehabilitation of historic buildings and urban heritage sites.</li> </ul> <p><strong>Desired skills:</strong></p><br> <ul> <li>Experience in working with local governments.</li> <li>Experience in institutional coordination mechanisms, regulatory frameworks, and public sector procedures in Jordan.</li> <li>Proven track record of experience in leading and/or managing donor-funded development projects, preferably at the municipal level and in collaboration with international organizations and development partners.</li> <li>Experience working within the historic urban fabric of As-Salt, including management of a living World Heritage site.</li> <li>Experience in designing and implementing training programs on heritage conservation interventions, including the restoration and rehabilitation of historic buildings and urban heritage sites.</li> </ul> <p><strong>Language Requirements:</strong></p><br> <ul> <li>Fluency of English and Arabic are required.</li> </ul> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>
<p>The goals of the Software Implementation Specialist are to provide product recommendations and configurations, ensure proactive communication to clients and internal staff, and manage enhancement requirements and escalations and the capability to understand simple to complex business requirements. The ultimate goal is to be able to configure our solution(s) to address those client needs. The Software Implementation Specialist drives projects to completion by anticipating the needs of the clients and ensuring the alignment of the internal and external teams focused on the implementation. We are expanding a world class Professional Services organization that already has a proven track record of working with companies globally. This position is an individual contributor role within our Professional Services Organization and reports to the PS Manager.</p><p>Roles and Responsibilities:</p><p>The Professional Services team works with customers from day one ensuring the products and solutions implemented are fit for purpose and meet the requirements of the project and organization. The ideal candidate will be someone with a "consultative" background interfacing with clients on a daily basis and able to be hands-on technically with our solution(s).</p><ul><li>Work directly with customers to define requirements and deploy solutions.</li><li>Deliver business analysis and solutions engineering work closely with our customer champions to understand in detail the use cases and business processes and define and implement the solutions in Blue.</li><li>Able to manage multiple projects concurrently</li><li>Able to act as project manager on behalf of clients, to help them remain within the scope of their projects, maintain timelines and meet deadlines.</li><li>Work as a member of a project team (internal and client).</li><li>The technical tasks may include importing data, custom reporting, developing document reports, and user acceptance testing.</li><li>Ensure long-term adoption for customers, support organizational change and generate business value in a short timeline</li><li>Provide remote and at times onsite consulting</li><li>Prepare technical objectives - identify and describe key goals and provide the work processes to achieve these goals</li><li>Serve as the software expert and product specialist, aiming to solve customer business challenges</li><li>Act as liaison with the development team to document new requirements and follow up to ensure the work meets the requirements</li><li>Identify additional product/services opportunities in customer organization.</li></ul><p>If you answer yes to the following, you d be a great fit for this position</p><ul><li>A quick learner who can easily assimilate new technologies and skills</li><li>Ability to deliver formal and informal training to clients</li><li>Ability to translate customer needs into requirements</li><li>Works well in team based environment</li><li>Excellent verbal and written communication skills</li><li>Excellent time management and organizational skills</li><li>Creative, self-motivated, with good interpersonal skills</li><li>Ability to work independently</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Computer Engineering, Computer Science, MIS or other related field diploma</li><li>Requires solid functional and technical knowledge of enterprise software applications</li><li>Experience working with relational databases (i.e. SQL)</li><li>Experience working with integration solutions, and software API's</li><li>Willingness to travel (if needed)</li></ul><p>Nice to Have</p><ul><li>Project management and requirements analysis experience</li><li>Pre-sales / sales-engineering experience a plus</li><li>Training experience a plus</li><li>Experience working with Enterprise accounts</li><li>Proficiency in French and knowledge of other languages (ex: Spanish)</li></ul><p>Apply by sending us your resume and cover letter.</p><p>Other Requirements</p><ul><li>Only apply if you are a Amman (or surroundings) resident that is interested in being part of a vibrant and highly engaged at-the-office culture.</li></ul>
<p> <strong>Location:</strong> Amman, Jordan.<br> <strong>Years of Experience:</strong> 5 7 years of relevant experience.<br> <strong>Working Arrangement: </strong>on-site.<br> <strong>Language Requirements: </strong>Fluency in Arabic & English (written and spoken).<br> <br> </p> <p> </p> <p>The HR Assistant Manager will oversee the day-to-day human resources operations of the hotel, ensuring effective recruitment, employee administration, staff development, and employee relations. The role will support hotel management in maintaining a productive workforce, implementing HR policies and procedures, and ensuring compliance with applicable Jordanian labor legislation and hotel standards.</p> <h4>Key Responsibilities</h4> <ul> <li>Manage the full recruitment cycle, including vacancy announcements, CV screening, interviews, candidate selection, and onboarding.</li> <li>Develop, implement, and maintain HR policies and procedures in line with hotel requirements and applicable labor legislation.</li> <li>Maintain accurate and confidential employee records, employment contracts, personnel files, and HR documentation.</li> <li>Monitor employee attendance, shift schedules, overtime, annual leave, and absenteeism in coordination with department heads.</li> <li>Coordinate monthly payroll inputs, including attendance, overtime, leave, and employee-related changes, with the Finance Department.</li> <li>Handle employee relations matters, address workplace concerns, and support the resolution of employee grievances.</li> <li>Coordinate employee performance appraisals, probation reviews, training programs, and staff development initiatives.</li> <li>Ensure HR practices comply with applicable Jordanian labor legislation, social security requirements, and internal policies.</li> <li>Support workforce planning and coordinate with department heads to identify staffing requirements.</li> <li>Monitor employee engagement, retention, disciplinary procedures, and staff turnover.</li> <li>Manage employee onboarding and exit procedures, including documentation, clearance, and final employment formalities.</li> <li>Prepare periodic HR reports covering headcount, recruitment, turnover, attendance, leave, and other relevant workforce metrics.</li> <li>Promote a professional working environment and support the consistent application of hotel policies and standards.</li> <li>Maintain the confidentiality and security of employee information.</li> </ul> <h4>Qualifications & Experience</h4> <ul> <li>Bachelor's degree in Human Resources, Business Administration, or a related field.</li> <li>3 5 years of relevant HR experience, preferably within the hospitality sector.</li> <li>Practical experience in recruitment, employee relations, HR administration, and payroll coordination.</li> <li>Good knowledge of Jordanian labor legislation and social security procedures.</li> <li>Experience supporting operational teams and managing employee matters in a shift-based environment is preferred.</li> <li>Previous experience in the hotel industry is an advantage.</li> </ul> <h4>Required Skills & Competencies</h4> <ul> <li>Strong communication, interpersonal, and relationship-building skills.</li> <li>Good organizational skills and attention to detail.</li> <li>Ability to handle confidential information with professionalism and discretion.</li> <li>Strong problem-solving and conflict-resolution abilities.</li> <li>Proficiency in Microsoft Office applications, particularly Excel and Word.</li> <li>Ability to coordinate effectively with department heads and employees at all levels.</li> <li>Excellent command of Arabic and English.</li> <li>Ability to manage multiple priorities in a fast-paced hospitality environment.</li> </ul> <p> </p> <p> </p><p><strong>Desired Candidate Profile</strong></p><h4>Qualifications & Experience</h4> <ul> <li>Bachelor's degree in Human Resources, Business Administration, or a related field.</li> <li>3 5 years of relevant HR experience, preferably within the hospitality sector.</li> <li>Practical experience in recruitment, employee relations, HR administration, and payroll coordination.</li> <li>Good knowledge of Jordanian labor legislation and social security procedures.</li> <li>Experience supporting operational teams and managing employee matters in a shift-based environment is preferred.</li> <li>Previous experience in the hotel industry is an advantage.</li> </ul> <h4>Required Skills & Competencies</h4> <ul> <li>Strong communication, interpersonal, and relationship-building skills.</li> <li>Good organizational skills and attention to detail.</li> <li>Ability to handle confidential information with professionalism and discretion.</li> <li>Strong problem-solving and conflict-resolution abilities.</li> <li>Proficiency in Microsoft Office applications, particularly Excel and Word.</li> <li>Ability to coordinate effectively with department heads and employees at all levels.</li> <li>Excellent command of Arabic and English.</li> <li>Ability to manage multiple priorities in a fast-paced hospitality environment.</li> </ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently seeking for passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As an Audiovisual Technician you are responsible to set up the audio-visual equipment for events in the hotel and provide technical assistance for the banquet facilities and rooms, whereby your role will include key responsibilities such as:<br><br>• Set up and check equipment for banquet functions based on daily issue of function sheets, including removal and storage<br>• Carry out work as assigned in order to ensure the correct and functional set up of all functions<br>• Operate equipment for functions as when required<br>• Ensure on a monthly basis that an inventory is conducted for all equipment used for banquets<br>• Ensure that all outgoing and incoming equipment which have been requested for banquets outside catering are logged daily<br>• Carry out assignments on the ‘Preventive Maintenance Programme’<br>• Cooperate and provide assistance with other Engineering colleagues whenever necessary and available<br>• Maintain cleanliness and orderliness inside A/V control room and A/V storage room<br>• Inspect all function room daily and breakouts area, ensuring all lights, A/C and services are defect free and repair or replace lamps immediately<br>• Carry out any work requested by your Superiors</p> </div>
<p>Who We Are: Headquartered in Washington, DC, Versar Global Solutions provides full mission lifecycle solutions for challenges faced by our government and commercial Customers in the natural, built, and digital environments. With team members located around the world, and a rich legacy spanning more than 50 years, Versar Global Solutions delivers a broad array of planning, analysis and risk management solutions, project and program management, operations and maintenance services, and information technology applications for environmental management and remediation projects, mission critical facilities and installations, and in support of readiness and contingency operations. NOTE: This position is contingent upon award of work .</p><p>What You ll Do: Support completion, coordination, and routing of current and emerging ASG-J requirements. Support development and construction of acquisition and contract requirement packages. Conduct and document market research in support of acquisition planning and requirements development. Support PCF cabinet construction, organization, maintenance, and continuity. Provide Operational Contract Support (OCS) expertise to ASG-J DOL OCS personnel and supported requiring activities. Support execution, management, tracking, and reconciliation of Acquisition and Cross-Servicing Agreements (ACSA). Assist requiring activities with requirements development, documentation, and coordination with contracting personnel. Support preparation and review of Performance Work Statements (PWS), Statements of Work, acquisition documentation, and other requirements packages as applicable. Track and synchronize contracting requirements throughout the acquisition lifecycle and maintain status visibility for Government stakeholders. Review packages for completeness and assist in resolving documentation or coordination gaps before routing. Maintain documentation and continuity for ongoing and emerging requirements during personnel transitions. Coordinate with Government OCS, contracting, logistics, resource management, legal, and requiring-activity personnel as necessary. Support data calls, reports, briefings, and other OCS-related administrative requirements. Perform duties in accordance with applicable DoD, Army, theater, and local policies and procedures.</p><p>Work Environment This position is anticipated to be full-time and on-site in Jordan, Monday through Friday, eight hours per day. The employee must satisfy applicable U.S. Government, host-nation, installation-access, medical, credentialing, deployment, and theater-entry requirements associated with performance in Jordan.</p><p>Note This description is a recruiting and pricing working draft. Final duties, qualifications, clearance levels, certifications, and access requirements remain subject to the executed contract modification and Government direction.</p><p><strong>Desired Candidate Profile</strong></p><p>Who You Are: The Contract Specialist / Operational Contract Support (OCS) Specialist will support the ASG-J Directorate of Logistics Operational Contract Support and Acquisition and Cross-Servicing Agreement (ACSA) functions. The position will provide continuity and technical support for current and emerging requirements, acquisition package development, market research, contract file documentation, and ACSA execution, management, and reconciliation in an operational Army environment.</p><p>What You ll Bring: Bachelor's degree in business, acquisition, logistics, contracting, supply chain, or a related discipline; relevant military or Government experience may be considered in lieu of degree requirements. Demonstrated experience in Operational Contract Support, contingency contracting, acquisition support, requirements development, or a closely related DoD function. Minimum of four years of relevant experience in Operational Contract Support, contingency contracting, acquisition support, requirements development, or a closely related DoD function. Working knowledge of the DoD acquisition and requirements-development environment. Experience preparing, reviewing, coordinating, or routing acquisition requirement packages and supporting documentation. Ability to conduct market research and develop clear, supportable acquisition documentation. Experience working with military, Government civilian, and contractor stakeholders in an operational environment. Strong written communication, analytical, organizational, and records-management skills. Ability to obtain and maintain a Secret security clearance and applicable installation/system access. Ability to meet and sustain all applicable medical, deployment, and theater-entry requirements for Jordan. Successful results of preemployment screenings, including federal background check, MVR, and drug screen. Comply with the company's drug and alcohol policy.</p><p>Preferred qualifications Army Operational Contract Support experience and completion of training associated with the 3C Additional Skill Identifier (ASI). Previous 3C ASI qualification or equivalent demonstrated OCS expertise. Experience executing, managing, or reconciling Acquisition and Cross-Servicing Agreements (ACSA). Experience with contingency contracting, expeditionary contracting, or acquisition support in an OCONUS environment. Experience supporting Army logistics, DOL, OCS Integration Cell, or similar operational organizations. Prior experience in CENTCOM, Jordan, or another deployed/OCONUS military environment. DAWIA, FAC-C, contracting, acquisition, or related professional training/certification, where applicable.</p><p>Security Requirements ASG-J has not yet specified a formal clearance level or certification baseline for this position. Because the validated scope includes NIPR/SIPR and C2 support, initial recruiting should target candidates who currently possess, or are eligible to obtain and maintain, at least a Secret clearance and who can satisfy applicable DoD cybersecurity workforce requirements. Final clearance, certification, privileged-access, and system-access requirements will be aligned to the executed contract modification.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently seeking for passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As an A/C Technician you are responsible to install, service and repair temperature and air quality control systems and your role will include key responsibilities such as:<br><br>• Repair, maintain and provide technical attention to all electrical and mechanical refrigeration systems of the hotel - freezer, fridges, ice makers, fan coil units, chiller, etc.<br>• Maintain preventively all air-conditioning and refrigeration systems within the hotel<br>• Check on performance of refrigeration systems and components<br>• Verify all door closing systems on walk in coolers / freezer (door gaskets / latches)<br>• Check and maintain all defrosting systems and automation of ice makers<br>• Work on maintenance requests from all departments<br>• Ensure routine cleaning of fan coil units and air-handling unit filters<br>• Check on performance of air-conditioning and chill water systems<br>• Cooperate with all engineering colleagues in detention of failures of air-condition and refrigeration system and function set up<br>• Strict control on venting of CFC’s to atmosphere<br>• Overhauling of air-condition / refrigeration equipment and systems<br>• Check all refrigeration and oil levels and control of major repairs<br>• Cooperate and inform Engineering Storekeeper on purchase of parts<br>• Carry out all works as per the country technical regulations and safety standards</p> </div>
<p><h4>Job description</h4>
<p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules.</p>
<p>Accounts for all materials and/or support equipment being shipped out of, and received, at the facility. Ensures parts due in from maintenance (DIFM) are properly tracked and takes appropriate actions to meet applicable deadlines. Keeps a running inventory of stock/equipment using appropriate software. Researches and orders parts, materials, and tools for use to ensure maintenance operational capabilities. Ensures the overall serviceability of all support equipment and related items. Keeps track of all assigned government property entering and leaving the facility. Processes paperwork, including filing DD-1149s, for all supply/support activities. Ensures proper allotment of material and/or equipment to appropriate maintenance personnel in support of maintenance operations.</p>
<p>USAF equivalent position is Supply Technician Journeyman.</p>
<h4>Essential responsibilities:</h4>
<ul>
<li>Performs warehousing and support program duties in support of maintenance operations within the site at the comprehensive level.</li>
<li>Assists in verifying materials (or merchandise) against receiving documents, noting, and reporting discrepancies and damages.</li>
<li>Routes materials and parts to prescribed storage locations and/or facilities as needed for operational support.</li>
<li>Stores, stacks, or palletizes materials and/or equipment in accordance with applicable technical guidelines.</li>
<li>Rearranges and takes inventory of stored materials/equipment and documents within assigned database.</li>
<li>Performs the examination of stored materials and reports deterioration and damage; removes material from storage and prepares it for shipment.</li>
<li>May operate hand and/or power trucks and/or equipment in performing warehousing and support duties.</li>
<li>Performs miscellaneous quality assurance duties including CTK inspections, inventory process checks, inspecting and examining materials, article inspections, etc.</li>
<li>Supports supervisor with inventory management of decentralized and decontrolled items, including supplies and equipment in accordance with applicable Air Force Instructions (AFIs).</li>
<li>Supervises, trains, and provides mentorship to subordinate personnel in support/supply functions.</li>
<li>Performs all other duties as assigned or requested.</li>
</ul>
<h4>Minimum requirements:</h4>
<ul>
<li>Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.</li>
<li>Minimum of three years actual supply/support experience and/or combination of related aircraft maintenance experience required.</li>
<li>Must possess comprehensive knowledge of governing supply and/or support systems/programs, policies, nomenclature, work methods, manuals, or other established guidelines.</li>
<li>Must have the comprehensive analytical ability to define problems, collect necessary data, establish facts, and take recommended actions based upon applicable established guidelines.</li>
<li>Must be able to perform increment monitor duties to include but not limited to equipment/cargo preparation, documentation, pallet build-up, and hazardous cargo.</li>
<li>Must be familiar with computerized databases, spreadsheets, and computerized inventory management programs.</li>
<li>Must have comprehensive experience with material handling equipment.</li>
<li>Must have good planning and organizational skills.</li>
<li>Must be able to deploy to forward locations (other countries) as directed by the government.</li>
<li>Must be able to work under deadlines.</li>
<li>Employee must meet all OCONUS deployment criteria, including pre-deployment medical screening, as a condition of employment.</li>
<li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li>
<li>Must be able to speak, read, write, and understand English.</li>
<li>Must submit updated SF-86 within 30 days of hire start date.</li>
<li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li>
<li>Must possess a valid U.S. driver’s license and be able to obtain a government driving permit.</li>
<li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li>
<li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li>
</ul>
<h4>Preferred qualifications:</h4>
<ul>
<li>Associate degree in a relevant career field.</li>
<li>RPA operations and deployment experience.</li>
<li>Prior experience as a defense contractor.</li>
<li>Vehicle operator training.</li>
<li>Support/supply experience in the last 10 years.</li>
</ul>
<h4>Compensation details:</h4>
<p>$35.18 per hour (estimated)</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview:</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a collective bargaining agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p>
<h4>Equal opportunity employer statement:</h4>
<p>We are proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>
<p><h4>Job summary</h4>
<p>Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 2 years experience in sales and marketing, guest services, front desk, or related professional area. OR</li>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Understanding market opportunities & driving revenue</strong></p>
<ul>
<li>Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.</li>
<li>Partners with group/catering counterpart to effectively manage the business opportunity.</li>
<li>Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center.</li>
<li>Handles all opportunities if property does not participate in an EBC.</li>
<li>Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.</li>
<li>Focuses efforts on group/catering accounts with significant potential sales revenue.</li>
<li>Develops effective group/catering sales plans and actions.</li>
<li>Designs, develops and sells creative catered events.</li>
<li>Maximizes revenue by upselling packages and creative food and beverage.</li>
<li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li>
<li>Closes the best opportunities for each property based on market conditions and individual property needs.</li>
<li>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.</li>
</ul>
<p><strong>Providing exceptional customer service</strong></p>
<ul>
<li>Handles complex business with significant revenue potential as well as significant customer expectations.</li>
<li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, familiarization trips, trade shows, etc.</li>
<li>Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.</li>
<li>Supports brand’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li>
<li>Provides excellent customer service in order to grow share of the account.</li>
<li>Executes brand’s customer service standards and property’s brand standards.</li>
<li>Participates in and practices daily service basics of the brand.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.</li>
<li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event.</li>
</ul>
<p><strong>Building successful relationships</strong></p>
<ul>
<li>Works collaboratively with off-property sales channels (e.g., Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.</li>
<li>Manages and develops relationships with key internal and external stakeholders.</li>
<li>Uses sales resources and administrative/support staff.</li>
</ul>
<p><strong>Additional responsibilities</strong></p>
<ul>
<li>Utilizes intranet for resources and information.</li>
<li>Conducts site inspections.</li>
<li>Creates contracts as required.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence).</li>
</ul>
<h4>About Marriott International</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.</p>
<p>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott.</p>
<p>Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers.</p><p></p>
<p><h4>Job summary</h4>
<p>Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 2 years experience in sales and marketing, guest services, front desk, or related professional area. OR</li>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Understanding market opportunities & driving revenue</strong></p>
<ul>
<li>Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.</li>
<li>Partners with group/catering counterpart to effectively manage the business opportunity.</li>
<li>Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center.</li>
<li>Handles all opportunities if property does not participate in an EBC.</li>
<li>Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.</li>
<li>Focuses efforts on group/catering accounts with significant potential sales revenue.</li>
<li>Develops effective group/catering sales plans and actions.</li>
<li>Designs, develops and sells creative catered events.</li>
<li>Maximizes revenue by upselling packages and creative food and beverage.</li>
<li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li>
<li>Closes the best opportunities for each property based on market conditions and individual property needs.</li>
<li>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.</li>
</ul>
<p><strong>Providing exceptional customer service</strong></p>
<ul>
<li>Handles complex business with significant revenue potential as well as significant customer expectations.</li>
<li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, familiarization trips, trade shows, etc.</li>
<li>Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.</li>
<li>Supports brand’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li>
<li>Provides excellent customer service in order to grow share of the account.</li>
<li>Executes brand’s customer service standards and property’s brand standards.</li>
<li>Participates in and practices daily service basics of the brand.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.</li>
<li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event.</li>
</ul>
<p><strong>Building successful relationships</strong></p>
<ul>
<li>Works collaboratively with off-property sales channels (e.g., Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.</li>
<li>Manages and develops relationships with key internal and external stakeholders.</li>
<li>Uses sales resources and administrative/support staff.</li>
</ul>
<p><strong>Additional responsibilities</strong></p>
<ul>
<li>Utilizes intranet for resources and information.</li>
<li>Conducts site inspections.</li>
<li>Creates contracts as required.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence).</li>
</ul>
<h4>About Marriott International</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.</p>
<p>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott.</p>
<p>Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers.</p><p></p>
<p><h4>Position summary</h4>
<p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p>
<p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li>Education: High school diploma or G.E.D. equivalent.</li>
<li>Related work experience: At least 1 year of related work experience.</li>
<li>Supervisory experience: At least 1 year of supervisory experience.</li>
<li>License or certification: None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>W Hotels’ mission is to ignite curiosity, expand worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p>PURPOSE</p><p>Act as the point of contact for SITA's Delivery in providing bid support to all Product and Services Solution Lines opportunities ranging from standard to large and complex bids across the regional geographies.</p><p><br></p><p>To support the design process for solutions and their components and architecture to meet defined business needs for SITA's customer solutions products and specific IT projects.</p><p><br></p><p>To support the design costing and documentation for customer propositions and amended programs from supplied specifications in accordance with agreed standards.</p><p><br></p><p>To ensure the agreed delivery model is reflected in the solution.</p><p><br></p><p>To collaborate with GEO Service teams and Purchasing in the development and issue of Request for Proposal to Service Partners.</p><p><br></p><p>KEY RESPONSIBILITIES</p><p>Design and cost the project & delivery solution for standard customized non-standard and large or complex projects .</p><p>Represent the Delivery function actively in the bid process assisting with customer-facing communications discussion presentation negotiation when required.</p><p>Work in coordination with the bid manager to define the Project & Delivery Management part of the Customer solution. </p><p>Provide appropriate variations to the standard texts in customer facing proposals and contractual documents for the services defined and agreed in the delivery proposed model.</p><p>These will include delivery options, timelines and schedules, and any variations required to meet the needs of this customer and/or specific to any country or location.</p><p>Identify define and agree with the Project Portolio Manager the required customizations and requirements to address Bid / Tender conditions.</p><p>Work with Product Management Proposal Management Solution Designers and other SITA teams to create and update templates for the standard texts in customer facing proposals and contractual documents for the services defined and agreed as part of the customer solution.</p><p>Work with Products Solutions Regional Operations Service Contract Managers and Purchasing to develop and issue RFPs to service partners (following the appropriate engagement processes) and to select and negotiate appropriate contracts and service levels with these Service Partners.</p><p>Study and qualify customer and product management requests for delivery requirements.</p><p>Define the optimal cost and integrated delivery models for meeting customer and product requirements.</p><p>Support Service improvement initiatives that deliver and contribute to the Corporate Business and Functional objectives of the team.</p><p><br></p><p>Qualifications</p><p><br></p><p>EXPERIENCE</p><p>Experience of working in the airport / airline industry- 2-5 years experience in Service Design or Delivery activities Project management, preferably in a global organization and service provider environment delivering high levels of customer satisfaction.</p><p><br></p><p>2-5 years experience in IT or services industry.</p><p><br></p><p>2+ years of working in bid support/pre-sales role supporting either internal or external customers in service design.</p><p><br></p><p>Technical knowledge and background (Information Technology (IT) and Service Management)- Experience in service solution design</p><p><br></p><p>KNOWLEDGE & SKILLS</p><p>Service Design processes</p><p>Project management awareness</p><p>End to supply chain, including internal and external components</p><p>PROFESSION COMPETENCIES</p><p>Bid Management Process</p><p>Business Acumen</p><p>Info Gathering&Processing</p><p>Supplier Relationship Management</p><p>CORE COMPETENCIES</p><p>Adhering to Principles & Values</p><p>Communication</p><p>Creating & Innovating</p><p>Customer Focus</p><p>Impact & Influence</p><p>Leading Execution</p><p>Results Orientation</p><p>Teamwork</p><p>EDUCATION & QUALIFICATIONS</p><p>Educated to degree level or equivalent work experience- ITIL Foundation Certificate</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p>MedNet Jordan is one of the leading managed care service organizations that caters to healthcare needs. We are currently seeking to hire a <strong>Senior Network Officer</strong> (on <strong>Hybrid working modules</strong> basis) with the following tasks and responsibilities:<br> </p> <p> <span> </span>Expansion of the network access modules (Geographically, Service / Specialty mix, Innovation in network access).</p> <p> <span> </span>Train the health care service provider s staff on product s offerings to ensure the effective achievement of defined managed health care objectives and optimal customer satisfaction.</p> <p> <span> </span>Communicating the network access modules to the clients (Internal and external) in an understandable and structured manner.</p> <p> <span> </span> <span>Maintaining and reviewing </span> <span>internal and</span> <span> on-going benchmarks of MedNet s </span> <span>medical </span> <span>network.</span> </p> <p> <span> </span> <span>Maintaining MedNet s network competitiveness by expanding the network access locally as required by business needs.</span> </p> <p> <span> </span> <span>Conducting provider credentialing</span> <span> a</span> <span>nd new provider tariff negotiations. Lead the identification, selection, evaluation, negotiation, contracting and re - contracting process of health care service providers within the established corporate guidelines to ensure that all services are provided cost efficiently in accord to defined quality standards and procedures ensuring optimum protection for business interest.</span> </p> <p> <span> </span> <span>Handling provider requests for tariff revisions to ensure a continued and sustained competitive edge to MedNet.</span> </p> <p> <span> </span> <span>Study and prepare the needed requirement to evaluate provider s reconciliation requests. </span> </p> <p> <span> </span> <span>Conduct trainings and orientation programs to health care service provider in an efficient manner and as per need.</span> </p> <p> <span> </span> <span>Establish and maintain excellent relationship with health care service providers.</span> </p> <p> <span> </span> <span>Manage all health care service provider requests.</span> </p> <p> <span> </span> <span>Ensuring information related to the provider network is accessible to end-users.</span> </p> <p> <span> </span> <span>Deliver training to new staff members in order to improve their knowledge and ensure their professional development.</span> </p> <p> <span> </span> <span>Support the manager in reviewing and evaluation of provider performance against benchmarks/ established performance standards and ensure timely development of performance reports in order to keep the decision makers informed about network performance while recommending areas of improvement to enhance service levels.</span> </p> <p> <span> </span> <span>Ensure functional relationship between internal departments and the network team and high level of communication and efficient & timely transfer of information takes place during operations.</span> </p> <p> <span> </span> <span>Assist in identify opportunities for continuous improvement of the network development, operations management, systems, processes, and practices.</span> </p> <p> <span> </span> <span>Follow and implement all Network s department policies and procedures to ensure that all relevant procedural requirements are fulfilled while delivering a quality, cost-effective service.</span> </p> <p> <span> </span> <span>Support the network manager in the maintenance of monthly statistical reports to facilitate benchmarking and the performance management of network operations for management decision making</span> </p> <p> <span> </span> <span>Liaison with all operational departments on health care service provider s queries.</span> </p> <p> </p> <p> </p><p><strong>Desired Candidate Profile</strong></p><p> <strong>Your Profile</strong> </p> <p> <span>- BA in Nursing, Pharmacy, General Medicine, or any related field.</span> </p> <p> <span>- From 4-7 years of experience in working in TPA/Medical Insurance sector.</span> </p> <p> <span>- Very good Knowledge of medical terminology.</span> </p> <p> <span>- Good knowledge in local healthcare services system is a plus.</span> </p> <p> <span>- Good knowledge and experience in Coding is a plus.</span> </p> <p> <span>- Good interpersonal and negotiation skills.</span> </p> <p> <span>- Excellent written and verbal communication skills.</span> </p> <p> <span>- Strong planning and organizational skills.</span> </p> <p> <span>- Analytical and problem solving skills.</span> </p> <p> <span>- Ability to handle stress.</span> </p> <p> <span>- Computer literacy (MS Office, Excel, PowerPoint)</span> </p> <p> <span>- Jordanian Driving license & have a car.</span> </p> <p> <span>- </span> <span>Willingness to travel extensively locally and internationally.</span> </p>
<p><h4>Position summary</h4>
<p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p>
<p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li>Education: High school diploma or G.E.D. equivalent.</li>
<li>Related work experience: At least 1 year of related work experience.</li>
<li>Supervisory experience: At least 1 year of supervisory experience.</li>
<li>License or certification: None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p>
<p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li>Education: High school diploma or G.E.D. equivalent.</li>
<li>Related work experience: At least 1 year of related work experience.</li>
<li>Supervisory experience: At least 1 year of supervisory experience.</li>
<li>License or certification: None</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports, logs, contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p>
<p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li>Education: High school diploma or G.E.D. equivalent.</li>
<li>Related work experience: At least 1 year of related work experience.</li>
<li>Supervisory experience: At least 1 year of supervisory experience.</li>
<li>License or certification: None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 2 years of related work experience.</li><li>Supervisory Experience: At least 1 year of supervisory experience.</li><li>License or Certification: None</li></ul>
<div>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Supports the Director of Recreation in all aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Position works with direct reports to carry out departmental strategies.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 1 year experience in the recreation/health club operations or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; no work experience required.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Supporting Recreation Operations</strong> </p>
<p> Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p>
<p> Monitors quality, standards and meets the expectations of the customers on a daily basis.</p>
<p> Demonstrates knowledge of job-relevant issues, products, systems, and processes.</p>
<p> Schedules events, programs, and activities, as well as the work of others.</p>
<p> Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p>
<p> Supports the management of outside vendors including water sports and scuba.</p>
<p> Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs.</p>
<p> Manages the children's program (e.g., coordinates activities, purchases equipment and supplies etc.).</p>
<p> Manages group activities including sand painting, bon fires, and team building events.</p>
<p> Manages pool and beach areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabana units.</p>
<p> </p>
<p> <strong>Providing and Ensuring Exceptional Customer Service</strong> </p>
<p> Serves as a role model to demonstrate appropriate behaviors.</p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed.</p>
<p> </p>
<p> <strong>Conducting Human Resources Activities</strong> </p>
<p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p>
<p> Participates in the performance appraisal system process, giving feedback when needed.</p>
<p> Coordinates training activities for employees in department.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.</p>
<p> </p>
</div>
<div>
</div>
<p><br></p>