Programming in Jordan

<p>As an Incident Management Coordinator, you will coordinate high-impact and complex incidents across SITA Global Services 5 portfolio s and customer-facing services, ensuring rapid restoration of service while minimizing business and customer impact. You will lead incident coordination activities, facilitate collaboration across technical and operational teams, manage stakeholder communications, and drive accountability throughout the incident lifecycle. The role works closely with cross-functional teams across SITA Global Services portfolios: C&amp;DE (Communication &amp; Data Exchange), including Network, Security and Value Added Services (VAS) Baggage Services Airport Operations Passenger Processing Border Services You will also collaborate with cross functional teams, engineering groups, service owners, suppliers, customer support organizations, and operational stakeholders to ensure service stability, operational excellence, and continual service improvement. Beyond incident coordination, the team contributes to operational governance, service quality improvement, trend analysis, post-incident reviews, problem identification, knowledge management, and continuous improvement initiatives designed to enhance service availability and customer experience across SITA's global ecosystem. Reporting to the Lead Incident Manager, you will be part of the Incident Management Team within the Digital Customer Organisation (DCO), responsible for coordinating and driving the end-to-end Incident Management process across SITA's global service portfolio. The team acts as the central point of coordination during service disruptions, ensuring incidents are assessed, prioritized, communicated, escalated, and resolved in accordance with ITIL best practices, agreed service levels, and operational governance standards. Role outcome: Incidents are controlled, communicated, escalated and documented consistently, with service restoration and customer impact at the centre of every decision.</p> <p>Own and coordinate the end-to-end incident lifecycle, from detection and impact assessment through containment, service restoration, validation and closure, in accordance with ITIL practices, priority models, SLAs, OLAs and operational procedures. Manage high-impact and complex incidents across multiple service domains, including applications, infrastructure, networks, cloud, data centres, security and end-user technology services, maintaining operational control until stable service is confirmed. Assess business and customer impact, urgency, service criticality and operational risk, validating incident priority and initiating functional, hierarchical, Major Incident or crisis escalation when established thresholds are met. Lead incident bridges, war rooms and collaboration channels, engaging DCO teams, SGS portfolios, Service Desk, NOC, engineering teams, suppliers, service owners and Enterprise IT stakeholders to drive the fastest safe restoration of service. Establish and maintain a structured recovery plan, assigning clear owners and target times, managing dependencies and risks, constructively challenging delays and ensuring accountability across resolver teams. Serve as the central communication point throughout the incident, providing timely, accurate and business-focused updates to stakeholders, service owners, Customer Service Managers, operational leaders and senior management at agreed intervals. Maintain complete, accurate and time-stamped incident records in ServiceNow or the approved ITSM platform, documenting impact, diagnostics, actions, decisions, escalations, communications, workarounds and service-restoration evidence. Coordinate shift and regional handovers and confirm successful service restoration, ensuring continuity of ownership, clear communication of outstanding actions and risks, and validation of service stability before incident closure. Lead or support post-incident reviews and Problem Management activities, contributing timelines and evidence, identifying lessons learned, and ensuring corrective and preventive actions are assigned, tracked and integrated with Change, Knowledge and Continual Improvement processes. Monitor incident performance, trends and process quality, including recurring failures, backlog, SLA exposure, customer impact and resolution performance, while driving service improvements, strengthening operational readiness and coaching junior coordinators in Incident Management best practices.</p> <p>ITIL Foundation certification or an equivalent recognized IT Service Management qualification. Advanced ITIL certification, such as ITIL Managing Professional, Practice Manager or Specialist, would be an advantage. Relevant technical or platform certifications, such as CCNA, CCNP, CompTIA Network+, CompTIA Security+, Microsoft Azure, AWS, ServiceNow, or comparable cloud, cybersecurity, networking and infrastructure qualifications. Experience coordinating Major Incidents, critical service outages, cybersecurity-related disruptions or business-continuity events involving multiple technical teams, suppliers, customers and senior stakeholders. Experience supporting airline, airport, aviation, travel, transport, telecommunications or other regulated and business-critical service environments. Working knowledge of aviation technology services, such as passenger processing, baggage services, airport operational systems, border-management solutions, communication platforms and aviation network services. Practical experience across one or more enterprise technology domains, including networking and telecommunications, information security, cloud and data-centre services, airport systems, passenger or baggage-processing platforms, APIs, messaging and application integration. Experience using ServiceNow across Incident, Major Incident, Problem, Change, Service Request, Knowledge and Service Level Management, including reporting, dashboards, SLA monitoring and operational performance analysis. Experience facilitating post-incident reviews, service-improvement initiatives or operational-readiness exercises, applying structured analysis techniques and supporting automation, observability, AIOps, knowledge transfer or coaching activities.</p> <p><br></p><p><strong>Desired Candidate Profile</strong></p><p>You have 2 to 5 years of relevant experience in Incident Management, Major Incident Management, Service Desk, NOC, Command Centre, IT Operations or another customer-focused enterprise support environment. You possess a strong working knowledge of ITIL-based Incident Management, including its integration with Major Incident, Problem, Change, Event, Knowledge, Service Level and Continual Improvement practices. You have practical experience using ServiceNow or an equivalent enterprise ITSM platform to manage incidents, monitor SLAs, maintain accurate records and produce operational reports. You understand enterprise technology services, including applications, networks, cloud, data centres, infrastructure, identity, security, monitoring and end-user services, and can recognize service dependencies and operational risks. You demonstrate strong incident coordination, prioritization and escalation skills, with the ability to manage multiple assignments and maintain progress in a fast-paced, 24x7 operational environment. You communicate clearly and professionally, translating technical information into concise, business-focused updates for customers, technical teams, service owners and senior stakeholders. You apply structured analytical thinking and sound judgement to assess impact, evaluate incomplete information, challenge assumptions and support timely service-restoration decisions. You work effectively across global, multicultural and virtual teams, using collaboration, influence and constructive challenge to maintain accountability without relying on direct reporting authority. You demonstrate customer centricity, ownership, integrity, resilience and attention to detail, remaining calm and professional during high-impact or time-sensitive incidents. You hold a diploma, degree or equivalent practical experience in Computer Science, Information Technology, Electronics, Telecommunications or a related discipline. ITIL Foundation certification and experience in airline, airport, travel or other business-critical environments are desirable.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking a skilled and passionate Barista – Specialty Hot Drinks to join our hospitality team.<br> The ideal candidate will have a strong knowledge of specialty coffee and hot beverage preparation, with a passion for delivering high-quality drinks and exceptional guest experiences.<br> The Barista will be responsible for preparing and serving a range of specialty coffees, signature hot drinks, teas, and other crafted beverages , while maintaining consistency, presentation, and quality throughout service.<br> The successful candidate should be confident working in a high-volume environment and have excellent attention to detail.<br> Key Responsibilities: Prepare and serve high-quality specialty coffee and hot beverages according to established recipes and presentation standards.<br> Prepare espresso-based beverages including espresso, Americano, cappuccino, latte, flat white, macchiato, mocha, and other specialty drinks .<br> Prepare and execute signature hot drinks , including seasonal and creative beverage recipes.<br> Create and maintain high-quality latte art where required.<br> Demonstrate strong knowledge of espresso extraction, milk steaming, texturing, and temperature control.<br> Produce consistent and high-quality drinks while maintaining appropriate speed during busy service periods.<br> Prepare specialty teas, hot chocolate, chai, matcha, and other non-coffee hot beverages as required.<br> Follow standard recipes, portion sizes, preparation methods, and presentation guidelines.<br> Maintain a clean, organised, and fully stocked barista station throughout service.<br> Operate and care for espresso machines, grinders, brewing equipment, and other beverage equipment correctly.<br> Carry out daily opening and closing procedures, including equipment cleaning and calibration.<br> Monitor coffee, milk, syrups, garnishes, cups, and other beverage supplies and communicate replenishment requirements.<br> Minimise product waste while maintaining quality and consistency.<br> Follow all food safety, hygiene, health, and safety procedures.<br> Ensure all beverages are presented according to the concept's quality and aesthetic standards.<br> Work closely with the service and kitchen teams to ensure smooth and efficient operations.<br> Assist with the development and testing of new specialty beverages and seasonal drink menus when required.<br> Maintain a professional appearance, positive attitude, and high level of personal hygiene at all times.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) &amp; Flights into the country for non-citizens Accommodation Transportation Allowance Career development &amp; Internal promotions – grow with us across departments and seasons Creative &amp; collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality &amp; entertainment concepts – gain experience in premium F&amp;B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join Us Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history.<br> Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.<br> 2 years' experience as a Barista in a specialty coffee shop, premium restaurant, hotel, café, or high-end hospitality environment.<br> Strong knowledge of specialty coffee preparation and espresso-based beverages .<br> Proven ability to operate and maintain professional espresso machines and grinders.<br> Strong milk steaming, texturing, and latte art skills.<br> Experience preparing signature and specialty hot beverages .<br> Knowledge of coffee beans, roast profiles, extraction, and basic coffee brewing principles.<br> Good understanding of food safety and hygiene standards.<br> Excellent customer service and communication skills.<br> Ability to work efficiently under pressure in a high-volume environment.<br> Strong attention to detail and commitment to consistency.<br> Professional grooming and presentation.<br> Fluent English communication skills; additional languages are an advantage.<br> Barista or specialty coffee certification is preferred.<br> About The Company SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>

<p><h4>Description</h4> <p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p> <h4>Job overview</h4> <p>We are looking for an experienced Salesforce Marketing Cloud Senior (Techno Functional – ExactTarget) professional to lead the end-to-end delivery, administration, and optimization of Salesforce Marketing Cloud solutions with strong expertise in the legacy ExactTarget platform and modern SFMC capabilities.</p> <p>The ideal candidate combines strong technical development skills with functional marketing automation expertise, enabling seamless collaboration between business stakeholders and technical teams. This role involves designing personalized customer engagement journeys, managing platform integrations, and delivering scalable omnichannel marketing solutions.</p> <h4>Role responsibilities</h4> <p><strong>Functional responsibilities</strong></p> <ul> <li>Gather and analyze business requirements for marketing automation and customer engagement initiatives.</li> <li>Translate business needs into scalable Salesforce Marketing Cloud solutions.</li> <li>Lead campaign planning, customer journey design, segmentation, and personalization strategies.</li> <li>Collaborate with marketing, CRM, analytics, and business teams to optimize customer communications.</li> <li>Support user training, documentation, and platform best practices.</li> </ul> <p><strong>Technical responsibilities</strong></p> <ul> <li>Configure and manage Salesforce Marketing Cloud / ExactTarget modules, including: <ul> <li>Email Studio</li> <li>Automation Studio</li> <li>Journey Builder</li> <li>Contact Builder</li> <li>Mobile Studio</li> <li>Triggered Sends</li> </ul> </li> <li>Develop dynamic and personalized communications using: <ul> <li>AMPscript</li> <li>SSJS</li> <li>HTML/CSS</li> <li>SQL</li> </ul> </li> <li>Build and maintain automations, triggered campaigns, data extensions, and reusable templates.</li> <li>Troubleshoot technical issues and optimize campaign performance.</li> </ul> <p><strong>Data & integration</strong></p> <ul> <li>Integrate Salesforce Marketing Cloud with Salesforce CRM, APIs, external databases, and third-party applications.</li> <li>Manage subscriber data, segmentation logic, suppression lists, and audience targeting.</li> <li>Support data migration, synchronization, and ETL processes.</li> <li>Ensure data quality, governance, and compliance with marketing standards.</li> </ul> <p><strong>Campaign execution & optimization</strong></p> <ul> <li>Execute and monitor email and multi-channel marketing campaigns.</li> <li>Perform QA testing and validate campaign accuracy before deployment.</li> <li>Analyze campaign performance metrics and recommend optimization strategies.</li> <li>Support A/B testing and reporting activities.</li> </ul> <p><strong>Leadership & stakeholder management</strong></p> <ul> <li>Serve as the bridge between technical and business teams.</li> <li>Mentor junior team members and support knowledge sharing.</li> <li>Participate in architecture discussions and solution recommendations.</li> <li>Ensure adherence to Salesforce Marketing Cloud best practices and governance standards.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Computer Science, Information Systems, Marketing, or related field.</li> <li>5+ years of hands-on experience with Salesforce Marketing Cloud / ExactTarget.</li> <li>Strong techno-functional expertise in marketing automation platforms.</li> <li>Proven experience with: <ul> <li>Journey Builder</li> <li>Automation Studio</li> <li>Contact Builder</li> <li>Email Studio</li> <li>SQL</li> <li>AMPscript</li> <li>API integrations</li> </ul> </li> <li>Experience with Salesforce CRM integrations and customer data management.</li> <li>Strong understanding of customer lifecycle marketing and campaign execution.</li> <li>Excellent problem-solving and stakeholder communication skills.</li> </ul></p><p></p>

<p>We are growing our engineering team and are looking for a technically strong Engineering Manager to lead one of our delivery teams. This is a delivery-focused leadership role: your job is to turn a cross-functional roadmap into shipped, high-quality software on a predictable cadence, while providing the technical insight and guidance needed to keep delivery pragmatic, reliable, and well-executed. The team has two clear areas of ownership. First, the Hotels domain, the guest-facing and hotel-operations features that serve our enterprise hotel customers, from in-room and on-property ordering through to stay-management and guest-services capabilities. Second, third-party integrations such as POS's (Point of Sale), PMS (Property Management System), payment gateways, and loyalty connections that the Hotels business depends on, where you own the technical relationship end-to-end. You own the throughput, quality, and getting integration-heavy work delivered efficiently. This role reports to the Engineering Director.</p><p>Your mission</p><p>You own the delivery health of your squad end-to-end. You take a mixed backlog of integration, platform, and product work and ship it predictably, at high quality, with the dependencies managed and the risks surfaced early.</p><p>Key responsibilities</p><ul><li>Manage a team of full stack engineers, actively drive their growth, performance, and engagement. Mobile engineers are a possibility as well.</li><li>Turn quarterly roadmaps into a realistic delivery plan, track progress, and report status with metrics against company goals.</li><li>Run tight agile processes and continuously improve them based on delivery metrics.</li><li>Manage dependencies across different domains, with external integration partners, escalating and resolving blockers early (e.g. with POS systems etc.).</li><li>Review RFCs and technical proposals, providing feedback on design, scalability, security, and integration risk, and helping the team converge on sound decisions before things enter a delivery commitment.</li><li>Lead technical discussions with third-party integration partners, translating between partner APIs and constraints and wi-Q's architecture, and owning the technical feasibility view in those conversations.</li><li>Improve engineering process and delivery metrics (for example cycle time, deployment frequency, change-failure rate, and defect escape rate), and use them to drive decisions.</li><li>Uphold security and compliance obligations relevant to the team's work (e.g. PCI DSS etc.), embedding them into how the squad builds rather than treating them as an afterthought.</li><li>Draft and track team OKRs and engineering KPIs (e.g. DORA); when the team is off track, show what is being done about it.</li><li>Coordinate across Product, Customer Success, DevOps, and the Foodics counterparts to deliver shared goals.</li></ul><p>What success looks like (first 6-12 months)</p><ul><li>The team has a predictable delivery cadence, with sprint and quarterly commitments met at a consistent and improving hit rate.</li><li>Cross-team and third-party dependencies are visible and managed early, so the squad is rarely blocked and rarely blocks others.</li><li>Release quality is measurably higher: fewer escaped defects and a faster, safer path from merge to production.</li><li>Delivery from the team contributes directly to improving TTV for new customer go-lives and to protecting NRR through platform stability.</li><li>The team is fully staffed, ramped, and retained, with a clear working model and a healthy engagement signal.</li><li>Product, Commercial, and Customer Success stakeholders trust the team's estimates, status, and risk flags.</li></ul><p>Your skills</p><ul><li>Demonstrated experience managing a team of software engineers, with a track record of delivering on commitments predictably.</li><li>Strong command of agile and lean delivery practices (sprints, kanban, estimation, refinement) and the maturity to adapt process to context rather than apply it dogmatically.</li><li>Proven ability to manage dependencies and coordinate delivery across multiple teams and external partners.</li><li>Technically strong: able to review RFCs and technical proposals critically, reason about architecture, scalability, and integration risk, scope engineering spikes, and hold your own in technical discussions with engineers and third-party partners.</li><li>Fluency with delivery and quality metrics, and the discipline to lead with data over anecdote.</li><li>Excellent written and verbal communication in English; able to lead with the conclusion, be concise, and be specific about blockers and decisions needed.</li><li>Ability to translate technical concepts into easily digestible language for non-technical business stakeholders.</li><li>Experience operating in multi-market or multi-region environments, ideally with distributed and remote teams.</li><li>Comfortable in a fast-moving scale-up where priorities shift and ambiguity is normal.</li></ul><p>Nice-to-haves</p><ul><li>Experience in B2B SaaS with high-volume B2C traffic patterns.</li><li>Background in hospitality-tech, food and beverage, payments, or last-mile delivery.</li><li>Working knowledge of our stack: Google Cloud Platform (GCP), Kubernetes, GitHub, PHP/Symfony, NodeJS, Typescript, and a mobile stack (Capacitor, Ionic, or React Native).</li><li>Familiarity with integrating third-party systems (POS, PMS, payment gateways, delivery aggregators) and the reliability challenges they bring.</li><li>Experience hiring and scaling engineering teams in the MENA region.</li><li>BSc or MSc degree (or equivalent experience).</li></ul><p>What we offer</p><ul><li>Curated career progression planning with formal yearly reviews and informal check-ins along the way.</li><li>Encouragement to grow into a Feature Development Lead.</li><li>A competitive salary.</li><li>Ample time to learn new concepts - including paid development and business-related conferences.</li><li>Fully remote working, no commuting expenses.</li><li>Flexible work hours. We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.</li><li>25 days holiday (plus bank holidays), with an additional day per year of service.</li><li>Regular all-company socials and quarterly team socials.</li><li>A team that genuinely likes learning and shipping together.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Demonstrated experience managing a team of software engineers, with a track record of delivering on commitments predictably.</li><li>Strong command of agile and lean delivery practices (sprints, kanban, estimation, refinement) and the maturity to adapt process to context rather than apply it dogmatically.</li><li>Proven ability to manage dependencies and coordinate delivery across multiple teams and external partners.</li><li>Technically strong: able to review RFCs and technical proposals critically, reason about architecture, scalability, and integration risk, scope engineering spikes, and hold your own in technical discussions with engineers and third-party partners.</li><li>Fluency with delivery and quality metrics, and the discipline to lead with data over anecdote.</li><li>Excellent written and verbal communication in English; able to lead with the conclusion, be concise, and be specific about blockers and decisions needed.</li><li>Ability to translate technical concepts into easily digestible language for non-technical business stakeholders.</li><li>Experience operating in multi-market or multi-region environments, ideally with distributed and remote teams.</li><li>Comfortable in a fast-moving scale-up where priorities shift and ambiguity is normal.</li><li>Experience in B2B SaaS with high-volume B2C traffic patterns.</li><li>Background in hospitality-tech, food and beverage, payments, or last-mile delivery.</li><li>Working knowledge of our stack: Google Cloud Platform (GCP), Kubernetes, GitHub, PHP/Symfony, NodeJS, Typescript, and a mobile stack (Capacitor, Ionic, or React Native).</li><li>Familiarity with integrating third-party systems (POS, PMS, payment gateways, delivery aggregators) and the reliability challenges they bring.</li><li>Experience hiring and scaling engineering teams in the MENA region.</li><li>BSc or MSc degree (or equivalent experience).</li></ul>

<h4 ><strong >Job Title: Referral Officer FSR #818</strong></h4> <div class="ltr description_div" > <p ><strong >Location: Camps Roving</strong></p> <p ><strong >JOB SUMMARY</strong></p> <p >Seeking an individual with a minimal secondary school, diploma, college or bachelor’s degree and a strong foundation in medical terminology, ideally a skilled nurse, paramedic, or healthcare professional, to play a pivotal role in our project. You will be responsible for managing medical referrals from refugee<del datetime="2026-09-10T03:17">s’</del> camps, facilitating the processing of hospital admissions under referral and cash for health, establishing robust professional connections with different hospital<del datetime="2026-09-10T03:17">s</del> departments to facilitate the work, and provid<del datetime="2026-09-10T03:17">e</del>ing proper counseling for refugees in accessing the national health care system. This requires full awareness about the policy of refugees accessing the Ministry of Health facilities and the national health system structure.</p> <p><strong>MAIN TASKS AND RESPONS<del datetime="2026-09-10T03:17">A</del><ins datetime="2026-09-10T03:17">I</ins>BILITIES</strong></p> <ol> <li><strong>Supporting Referrals:</strong></li> </ol> <ul> <li>Ensure that hospitals and medical facilities receiving referred patients meet International Medical Corps' (IMC) minimum quality standards.</li> <li>Monitor<del datetime="2026-09-10T03:17">s</del> referred patients closely, utilizing personal visits, phone calls or any other agreed on communication channel.</li> <li>Conduct thorough follow-up for each referred patient and document outcomes in the designated records.</li> <li>Maintain updated financial and medical records for patients in the electronic system.</li> </ul> <ol> <li value="2"><strong>Primary Point of Contact:</strong></li> </ol> <ul> <li>Act as the primary liaison for person of concern (POC), which involves receiving and inputting documents, biographical data, and medical information into the electronic system.</li> <li>Provide comprehensive counseling to patients and circulate decisions related to their cases.</li> </ul> <ol> <li value="3"><strong>Establishing Professional Relationships:</strong></li> </ol> <ul> <li>Develop and maintain professional relationships with medical providers and facilities within the designated area.</li> <li>Keep an up-to-date portfolio of available services and potential costs.</li> <li>Maintain ongoing communication with healthcare providers to ensure quality patient care, patient acceptance, and smooth referrals.</li> <li>Regularly visit and update information on new medical facilities that could be beneficial for our operations.</li> </ul> <ol> <li value="4"><strong>Patient Confidentiality:</strong></li> </ol> <ul> <li>Uphold the utmost patient confidentiality, ensuring the privacy and security of all referred patients' information.</li> </ul> <ol> <li value="5"><strong>Coordination and Documentation:</strong></li> </ol> <p><strong>​</strong></p> <ul> <li>Collaborate with referral staff to fulfill new referral requests, including providing essential medical reports and other necessary documentation.</li> <li>Supply referral staff with required medical reports, investigation results, and progress notes.</li> <li>Conduct daily follow-up on admitted cases and communicate updates to referral doctors.</li> </ul> <ol> <li><strong>Admission Support:</strong></li> </ol> <ul> <li>Coordinate and assist referred patients in the admission process and facilitate access to the necessary medical services.</li> <li>Address any issues that may arise during the care of admitted patients.</li> </ul> <ol> <li value="2"><strong>Appointment Reservation:</strong></li> </ol> <ul> <li>Manage the reservation of medical appointments for referred patients with healthcare providers, ensuring timely scheduling and coordination to meet patient needs and availability.</li> </ul> <ol> <li value="3"><strong>Financial Role:</strong></li> </ol> <ul> <li>Under the supervision of the Senior Referral Officer, the Roving Referral Officer will be responsible for managing the settlement of all outpatient referral cases, including making payments at the hospital level. This role may expand to include inpatient admissions in later stages.</li> <li>Ensure timely and accurate entry of financial data into the electronic referral system and the related financial tracker, covering both outpatient and inpatient cases.</li> <li>Prepare and maintain both physical and electronic financial files for each case. This includes collecting and organizing all required documentation such as proof of registration, discharge reports, referral forms, invoices, receipts, and their translations.</li> <li>Act as a support and backup for coverage for any gaps within other hospitals.</li> </ul> <ol> <li value="4"><strong>Uploading Financial Receipts for Admission Cases:</strong></li> </ol> <ul> <li>Ensure the systematic uploading of financial receipts into the electronic system for all admitted cases, providing a clear and organized record of financial transactions related to patient admissions.</li> </ul> <ol> <li value="5"><strong>Follow-Up and Tracking of Suspected Judicial Cases:</strong></li> </ol> <ul> <li>Continuously monitor and track suspected judicial cases among referred patients, maintaining accurate records and collaborating with legal entities or authorities as required.</li> </ul> <ol> <li value="6"><strong>Counseling support</strong> <ul> <li>Conduct counseling for refugees at points of contact in the hospitals on their medical needs including securing medications, coverage for hospital admissions (including emergency and elective procedures), accessing lab and imaging procedures, and accessing Ministry of Health primary health care centers.</li> <li>On an exceptional basis the Roving Referral Officer will be required to support in town hall meetings, help desks and engage with community support committees to provide counseling for refugees and asylum seekers.</li> </ul> </li> <li value="7"><strong>Referral Support Duties</strong> <ul> <li>Coordinate the daily tasks for Paramedic and ambulance drivers in Zaatari and Azraq camp.</li> <li>Organize and coordinate all referral transportation movements and schedules in cooperation with referral office, ambulance drivers and Roving Referral Officers in the hospitals.</li> <li>Provide the finance department with documentation relevant to transportation.</li> <li>Maintain an adequate tracking system for vehicles and drivers' movements that includes destinations, login/out and passengers daily.</li> <li>Arrange the availability of beds with hospital Roving Referral Officers.</li> <li>Follow all emergency and elective medical cases transferred from the camp to hospitals with Roving Referral Officers.</li> <li>Create systematic process for ambulance supplies, equipment and medications check.</li> <li>Receive calls from clinics and registration offices regarding cases that need transfer to hospitals.</li> <li>Coordinate referral cases with referral hub.</li> <li>Prepare daily schedule for elective cases.</li> <li>Ensure that patients are informed regarding their hospital appointment one day before transfer.</li> <li>Ensure that all documents are ready before sending patients and ensure that summ<del datetime="2026-09-10T03:17">e</del><ins datetime="2026-09-10T03:17">a</ins>ry of patient condition is available when receiving cases from the hospitals.</li> <li>Coordinate and prepare documents needed for the patient companion.</li> <li>Prepare daily report that includes the name of patients referred, name of the mother, number of United Nations High Commissioner for Refugees (UNHCR), date of transfer, pathological diagnosis, code of diagnosis and feedback.</li> <li>Report conflicts and problems to referral team manager.</li> <li>Report needed supplies, medications and equipment for senior referral officers.</li> </ul> </li> </ol> <p><strong>Program and M/E Support Duties</strong></p> <ul> <li>Apply the output indicators of the project to measure the achievement of each task and objective.</li> <li>Collect, analyze data and report based on already developed templates on a regular basis from the field.</li> <li>Plan and conduct regular site visits to objectively observe the status of project implementation using the developed program supervisory and monitoring checklist</li> <li>Support the M/E Manager with monitoring data and relevant findings in preparations for the partnership, coordination and review meetings</li> <li>Provide training along with the M/E Coordinator to ensure the project and partner organization staff as well as the relevant government staff are capable of undertaking tasks under the project implementation</li> <li>Conduct monitoring visits to track indicators on all outputs</li> <li>Monitor partner organization’s performance on all project activities</li> <li>Design and conduct case studies in collaboration with the M/E manager for projects implemented</li> <li>Maintain frequent communication with Project Managers to ensure program activities and objectives are communicated</li> <li>Assist in the capture of lessons learned and best practices for the response</li> <li>Assist staff person responsible for coordinating the development of donor program reports and internal reports</li> </ul> <p><strong>Additional Duties:</strong></p> <ul> <li>Be responsive to any additional tasks and responsibilities requested by IMC to support the successful execution of our mission.</li> <li>In this role, your dedication to ensuring quality care, maintaining patient confidentiality, and fostering positive relationships with medical providers is an essential component in facilitating successful referrals and healthcare support.</li> </ul> <p><strong>MINIMUM REQUIREMENTS</strong></p> <ul> <li><strong>Minimal a </strong>bachelor’s degree in a relevant field with a solid foundation in medical terminology is required. Being in the medical field is considered an additional point.<del datetime="2026-09-10T03:17"> .</del></li> <li><strong>Strong Organizational and Communication Skills:</strong> Demonstrated competence in organizational skills and effective communication.</li> <li><strong>Computer Proficiency:</strong> Proficiency in using computer software, including Microsoft Office applications such as Outlook, Word, and Excel.</li> <li><strong>Independence and Proactivity:</strong> Capable of working autonomously<del datetime="2026-09-10T03:17"> and independently</del> with a proactive attitude, showing initiative in assigned tasks.</li> <li><strong>Ethical Conduct:</strong> A commitment to respecting and applying ethical principles, particularly confidentiality in handling sensitive medical information.</li> <li><strong>Professional Demeanor:</strong> A courteous, honest, and professional demeanor in all interactions and correspondence.</li> <li><strong>Interpersonal Skills:</strong> The ability to communicate and relate effectively with physicians and other clinical staff, fostering positive professional relationships.</li> <li><strong>Alignment with IMC Values:</strong> Familiarity with and acceptance of the International Medical Corps (IMC) charter and values.</li> <li><strong>Proficiency in English:</strong> A good command of the English language for writing, understanding, and verbal communication.</li> <li><strong>Relevant Experience:</strong> Two years of related experience in a healthcare or medical field or similar role is considered an asset.</li> </ul> <p ><strong >Ethical Conduct at International Medical Corps&nbsp;</strong></p> <p >As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships.&nbsp;&nbsp;</p> <p >International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve.&nbsp;&nbsp;</p> <p >As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps.&nbsp;</p> <p ><strong >Equal Opportunities&nbsp;</strong></p> <p >International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.&nbsp;</p> <p ><strong >Misconduct Disclosure Scheme&nbsp;</strong></p> <p >All offers of employment at International Medical Corps are subject to satisfactory references and background checks. International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms understanding of these recruitment procedures.</p> <p ><span >This job description is subject to periodic review and adjustment in order to achieve International Medical Corps goals in Jordan, and any changes to the job description will be discussed and agreed upon.</span></p> <p ><span >“I hereby certify that all the information provided through the application and CV are accurate and the supportive documents are available upon request; any false information provided will cause cancelation of the application, and the applicant will be subject to legal action.”</span></p> <p ><strong ><span >Our screening process will be on a rolling basis; once a candidate is selected, the announcement will be closed.</span></strong></p> <p ><span >International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website for reporting misconduct: <u ><a href="http://www.internationalmedicalcorps.ethicspoint.com/" title="http://www.InternationalMedicalCorps.ethicspoint.com"><span >www.InternationalMedicalCorps.ethicspoint.com</span></a></u>. Please do not submit your CV or application to this website; it will not be considered for review.</span></p> <p>&nbsp;</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Serves as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.<br>CORE WORK ACTIVITIES<br>Monitoring Property Operations<br>• Monitors and ensures compliance with all Guidelines to Operations.<br>• Ensures all employees are in proper uniform and are properly groomed (grooming standards in employee handbook).<br>• Ensures employees are working in a safe environment.<br>• Manages all period-end inventories.<br>Supporting Profitability and Revenue Goals<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>• Assists in the response and resolution of all guest issues received directly from guests or from Guest Relations.<br>• Assists accounts receivable clerk in all aspects of job and in keeping all invoices due below 60 days.<br>• Monitors that the supervisor is researching/processing all chargebacks and rebates on a timely basis.<br>• Administers plans and actions to keep chargebacks and rebates to a minimum.<br>• Ensures all employees are adhering to proper cash handling procedures and monitors overage/shortages.<br>• Manages employee hours.<br>• Works with the leadership team of the property to identify and implement action plans to prevent the reoccurrence of guest issues.<br>Supporting Human Resources Activities<br>• Promotes participation in property safety-related programs.<br>• Monitors employee attendance and records absences/tardiness.<br>• Promotes teamwork and employee morale.<br>• Keeps employees informed regarding new operational procedures, standards, or programs.<br>• Assists supervisors in handling employee performance issues (e.g., performance reviews, counseling, and recommendations).<br>• Ensures all employees have complete knowledge of emergency procedures.<br>• Encourages employee relations through gifts, parties, outings.<br>• Creates incentives that will promote better service and profit for the property.<br>• Assists operations manager in processing employee payroll weekly.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><p>The designee shall be qualified to install, operate, maintain, troubleshoot and repair heating, ventilation, air conditioning and refrigeration (HVAC/R) systems. Performs scheduled periodic maintenance and seasonal overhaul on systems and components to ensure maximum efficiency. Performs planning activities and facility surveys. Manages HVAC/R fuel emissions and refrigerant handling programs and activities to support various ACCOM systems identified in Table 6.1. Suites of Systems and Support Equipment.</p> <h4>Education</h4> <p>High School diploma or GED. Must have applicable CFC/EPA certification such as Section 608 Certification (Universal). Formal HVAC/R training such as military technical training school, vocational college, and/or a four (4) year apprentice program with experience in HVAC/R maintenance and repair.</p> <h4>Experience</h4> <p>Four (4) years of practical experience with equipment the technician will maintain.</p> <p>Must have or be able to obtain and maintain a US Government Secret Security Clearance. Note: US citizenship is required to obtain a Secret Clearance.</p> <p>Ability to obtain and maintain a US CENTCOM Medical Exam.</p> <h4>Compensation Details</h4> <p>$100,000.00</p> <p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p> <h4>Benefits Overview</h4> <p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p> <ul> <li>Health, dental, and vision insurance</li> <li>Paid time off and holidays</li> <li>Retirement benefits (including 401(k) matching)</li> <li>Educational reimbursement</li> <li>Parental leave</li> <li>Employee stock purchase plan</li> <li>Tax-saving options</li> <li>Disability and life insurance</li> <li>Pet insurance</li> </ul> <p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions or benefits.</p> <h4>Original Posting</h4> <p>05/15/2026 - Until Filled</p> <p>Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p> <p>Amentum is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under federal laws and supplemental language at labor laws posters.</p></p><p></p>

<p>Responsible for data structure and ongoing analysis of Acuative Managed Services clients. It is essential for this position to work with internal and external teams to set strong foundations, which enables data to be turned into a story, that outlines trends and actions. The Reporting and Metrics Analyst provides a single point of contact to the organization for information technology related problems.</p><p><strong>Essential Functions:</strong></p><ul><li>Generates and checks monthly or quarterly reporting outputs.</li><li>Assists with monthly or quarterly client presentations to review reporting and provide recommendations, which improve the effectiveness of the department.</li><li>Data Management<ul><li>Define data output formats and export data from several internal and external sources</li><li>Clean or augment data as needed.</li></ul></li><li>This role will be responsible for the execution and delivery of various Reporting &amp; Metrics initiatives with focus and commitment to budget, schedule, benefit, and quality. This position requires IT-wide coordination and collaboration with other teams to produce successful results and effective IT operations. The position must utilize resourcefulness and assertiveness to; deliver on projects assigned, guide and influence peers and IT teams, drive risk/issue resolution and appropriate escalations, understand details and 'bigger picture' of initiatives, IT and IT/business roadmap impacts to initiatives.</li><li>As a subject matter expert, the candidate will act in a lead role with cross-functional teams to understand and develop metrics and reporting practices based on organizational need.</li><li>Update the internal knowledge base with issue resolution details.</li><li>Perform end-user password resets.</li><li>Provide customer reports for presented to our customers as a report card as to how we are handling their account.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>2+ years experience in a Reports Analyst role.</li><li>Experience of using Power BI &amp; Tableau.</li><li>Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.</li><li>Good understanding of IT KPIs based on service management and business capabilities.</li><li>Good oral and written communication skills; including process documentation.</li><li>Good analytical, problem-solving, negotiation, task and project management, and organizational skills.</li><li>Knowledge of tools, processes, and operations planning.</li><li>Good analysis, project management, and reporting capabilities.</li><li>Strong technical background with advanced personal computer skills including Microsoft Project, Visio, Word, PowerPoint, Excel and Access.</li><li>Customer focused.</li><li>Ability to multitask.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><ul><li>&nbsp;As a cloud kitchen dispatcher, you are responsible for&nbsp; coordinating the timely and efficient dispatching of food orders from the operating brand to the assigned riders. Dispatch leads to work closely with kitchen staff (talabat and partners), delivery riders, partner’s suppliers, service providers, customers service, to ensure a seamless dispatching process.</li><li>Dispatch support leads are also responsible for ensuring that kitchen Key Performance indicators are managed and achieved, techs and internet connectivity are functioning, food safety checks and inspections are carried out, administrative tasks are completed and maintaining kitchen cleanliness at all times.</li><li>Manage the team of dispatch support leads and service providers.</li><li>Complete operations shift checklists (opening, mid, and closing).</li><li>Ensure all tech systems and internet connectivity are functioning throughout&nbsp;each shift.</li><li>Supervise and lead the dispatch team, providing training and support as&nbsp;needed.</li><li>Manage the dispatching of orders from operating partners to riders effectively.</li><li>Resolve issues arising from orders or deliveries; coordinate with customers,&nbsp;riders, and the customer service centre.</li><li>Ensure partner compliance with food safety regulations and maintain high&nbsp;standards of hygiene.</li><li>Conduct regular food safety checks and audits per established inspection procedures.</li><li>&nbsp;Maintain accurate and timely communication between customers, riders, and dispatchers.</li><li>Ensure all dispatch activities comply with company policies, industry regulations, and safety standards.</li><li>Report all shift problems to Kitchen Managers and rectify issues as they occur.</li><li>Maintain and manage kitchen performance metrics: FIR, AVTC, Vendor Delay,</li><li>Vendor Net Fail.</li><li>Ensure all kitchen visitors complete visitor questionnaires and health declarations before entry.&nbsp;<br> &nbsp;</li></ul><br>Qualifications<br><ul><li>OHC &amp; PIC certification required.</li><li>Proficiency in basic computer applications.</li><li>Minimum: High School Diploma.</li><li>At least 2 years of experience in dispatch operations or logistics.</li><li>Proficient in basic data gathering and analysis.</li><li>Ability to work flexible hours including nights, weekends, and holidays.</li><li>Nice to have: Prior experience in cloud kitchen operations.&nbsp;<br> &nbsp;</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><ul><li>&nbsp;As a cloud kitchen dispatcher, you are responsible for coordinating the timely and efficient dispatching of food orders from the operating brand to the assigned riders. Dispatch leads to work closely with kitchen staff (talabat and partners), delivery riders, partner’s suppliers, service providers, customers service, to ensure a seamless dispatching process.</li><li>Dispatch support leads are also responsible for ensuring that kitchen Key Performance indicators are managed and achieved, techs and internet connectivity are functioning, food safety checks and inspections are carried out, administrative tasks are completed and maintaining kitchen cleanliness at all times.</li><li>Manage the team of dispatch support leads and service providers.</li><li>Complete operations shift checklists (opening, mid, and closing).</li><li>Ensure all tech systems and internet connectivity are functioning throughout&nbsp;each shift.</li><li>Supervise and lead the dispatch team, providing training and support as&nbsp;needed.</li><li>Manage the dispatching of orders from operating partners to riders effectively.</li><li>Resolve issues arising from orders or deliveries; coordinate with customers,&nbsp;riders, and the customer service centre.</li><li>Ensure partner compliance with food safety regulations and maintain high&nbsp;standards of hygiene.</li><li>Conduct regular food safety checks and audits per established inspection procedures.</li><li>&nbsp;Maintain accurate and timely communication between customers, riders, and dispatchers.</li><li>Ensure all dispatch activities comply with company policies, industry regulations, and safety standards.</li><li>Report all shift problems to Kitchen Managers and rectify issues as they occur.</li><li>Maintain and manage kitchen performance metrics: FIR, AVTC, Vendor Delay,</li><li>Vendor Net Fail.</li><li>Ensure all kitchen visitors complete visitor questionnaires and health declarations before entry.&nbsp;<br> </li></ul><br>What you need to be successful<br><ul><li>OHC &amp; PIC certification required.</li><li>Proficiency in basic computer applications.</li><li>Minimum: High School Diploma.</li><li>At least 2 years of experience in dispatch operations or logistics.</li><li>Proficient in basic data gathering and analysis.</li><li>Ability to work flexible hours including nights, weekends, and holidays.</li><li>Nice to have: Prior experience in cloud kitchen operations.&nbsp;<br> </li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<p><h4>Job description</h4> <p>The contact center performance manager for the dedicated premium team will oversee a specialized team focused on providing exceptional service to our highest-value guests. This role ensures that both in-house and outsourced team members deliver outstanding service, maintain high levels of guest satisfaction, and uphold our brand standards.</p> <h4>Accountabilities</h4> <ul> <li>Oversee daily operations of the dedicated premium team within the contact center, managing both in-house and outsourced teams to ensure exceptional service.</li> <li>Define and uphold high-performance standards and service criteria specifically tailored to high-value guest interactions.</li> <li>Track and analyse team performance against key KPIs, with a strong emphasis on service quality and guest satisfaction.</li> <li>Conduct regular training sessions and workshops to elevate team skills and optimize service delivery.</li> <li>Implement clear and effective communication protocols to ensure smooth coordination between in-house teams and outsourced partners.</li> <li>Handle escalated cases from high-value guests, providing prompt resolutions that align with premium service standards.</li> <li>Analyse performance data to identify trends, anticipate needs, and drive strategic improvements.</li> <li>Prepare comprehensive reports on team performance, guest feedback, and operational challenges for senior management review.</li> <li>Cultivate a collaborative environment between in-house and outsourced teams to ensure seamless communication and service continuity.</li> <li>Develop and implement strategies to enhance the net promoter score (NPS) for this premium guest segment, driving initiatives that strengthen guest satisfaction and loyalty.</li> </ul> <h4>Qualifications</h4> <h4>Education & experience</h4> <ul> <li>Degree level education preferred, or equivalent.</li> <li>Minimum of 7 years customer service experience.</li> <li>3+ years of management experience in an inbound/outbound contact center (essential).</li> <li>Experience in customer service and in travel sector.</li> <li>Six Sigma Green Belt (Black Belt is an advantage).</li> <li>COPC implementation leader.</li> </ul> <h4>Additional information</h4> <p>Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.</p> <h4>Recruitment fraud alert</h4> <p>Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who Are We❓ We Are Foodics!<br> a leading restaurant management ecosystem and payment tech provider.<br> Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait.<br> We are currently serving customers and partners in over 35 different countries worldwide.<br> Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far!<br> making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.<br> Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<br> About the role We are growing our engineering team and are looking for a technically strong Engineering Manager to lead one of our delivery teams.<br> This is a delivery-focused leadership role: your job is to turn a cross-functional roadmap into shipped, high-quality software on a predictable cadence, while providing the technical insight and guidance needed to keep delivery pragmatic, reliable, and well-executed.<br> The team has two clear areas of ownership.<br> First, the Hotels domain, the guest-facing and hotel-operations features that serve our enterprise hotel customers, from in-room and on-property ordering through to stay-management and guest-services capabilities.<br> Second, third-party integrations such as POS's (Point of Sale), PMS (Property Management System), payment gateways, and loyalty connections that the Hotels business depends on, where you own the technical relationship end-to-end.<br> You own the throughput, quality, and getting integration-heavy work delivered efficiently.<br> This role reports to the Engineering Director.<br> Your mission You own the delivery health of your squad end-to-end.<br> You take a mixed backlog of integration, platform, and product work and ship it predictably, at high quality, with the dependencies managed and the risks surfaced early.<br> Key responsibilities Manage a team of full stack engineers, actively drive their growth, performance, and engagement.<br> Mobile engineers are a possibility as well.<br> Turn quarterly roadmaps into a realistic delivery plan, track progress, and report status with metrics against company goals.<br> Run tight agile processes and continuously improve them based on delivery metrics.<br> Manage dependencies across different domains, with external integration partners, escalating and resolving blockers early (e.<br>g. with POS systems etc.<br>). Review RFCs and technical proposals, providing feedback on design, scalability, security, and integration risk, and helping the team converge on sound decisions before things enter a delivery commitment.<br> Lead technical discussions with third-party integration partners, translating between partner APIs and constraints and wi-Q's architecture, and owning the technical feasibility view in those conversations.<br> Improve engineering process and delivery metrics (for example cycle time, deployment frequency, change-failure rate, and defect escape rate), and use them to drive decisions.<br> Uphold security and compliance obligations relevant to the team's work (e.<br>g. PCI DSS etc.<br>), embedding them into how the squad builds rather than treating them as an afterthought.<br> Draft and track team OKRs and engineering KPIs (e.<br>g. DORA); when the team is off track, show what is being done about it.<br> Coordinate across Product, Customer Success, DevOps, and the Foodics counterparts to deliver shared goals.<br> What success looks like (first 6-12 months) The team has a predictable delivery cadence, with sprint and quarterly commitments met at a consistent and improving hit rate.<br> Cross-team and third-party dependencies are visible and managed early, so the squad is rarely blocked and rarely blocks others.<br> Release quality is measurably higher: fewer escaped defects and a faster, safer path from merge to production.<br> Delivery from the team contributes directly to improving TTV for new customer go-lives and to protecting NRR through platform stability.<br> The team is fully staffed, ramped, and retained, with a clear working model and a healthy engagement signal.<br> Product, Commercial, and Customer Success stakeholders trust the team's estimates, status, and risk flags.<br> Your skills Demonstrated experience managing a team of software engineers, with a track record of delivering on commitments predictably.<br> Strong command of agile and lean delivery practices (sprints, kanban, estimation, refinement) and the maturity to adapt process to context rather than apply it dogmatically.<br> Proven ability to manage dependencies and coordinate delivery across multiple teams and external partners.<br> Technically strong: able to review RFCs and technical proposals critically, reason about architecture, scalability, and integration risk, scope engineering spikes, and hold your own in technical discussions with engineers and third-party partners.<br> Fluency with delivery and quality metrics, and the discipline to lead with data over anecdote.<br> Excellent written and verbal communication in English; able to lead with the conclusion, be concise, and be specific about blockers and decisions needed.<br> Ability to translate technical concepts into easily digestible language for non-technical business stakeholders.<br> Experience operating in multi-market or multi-region environments, ideally with distributed and remote teams.<br> Comfortable in a fast-moving scale-up where priorities shift and ambiguity is normal.<br> Nice-to-haves Experience in B2B SaaS with high-volume B2C traffic patterns.<br> Background in hospitality-tech, food and beverage, payments, or last-mile delivery.<br> Working knowledge of our stack: Google Cloud Platform (GCP), Kubernetes, GitHub, PHP/Symfony, NodeJS, Typescript, and a mobile stack (Capacitor, Ionic, or React Native).<br> Familiarity with integrating third-party systems (POS, PMS, payment gateways, delivery aggregators) and the reliability challenges they bring.<br> Experience hiring and scaling engineering teams in the MENA region.<br> BSc or MSc degree (or equivalent experience).<br> What we offer Curated career progression planning with formal yearly reviews and informal check-ins along the way.<br> Encouragement to grow into a Feature Development Lead.<br> A competitive salary.<br> Ample time to learn new concepts - including paid development and business-related conferences.<br> Fully remote working, no commuting expenses.<br> Flexible work hours.<br> We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.<br> 25 days holiday (plus bank holidays), with an additional day per year of service.<br> Regular all-company socials and quarterly team socials.<br> A team that genuinely likes learning and shipping together.<br></span> </div>

<p><h4>Position summary</h4> <p>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean, current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well-being of guests.</p> <p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p> <p>Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Position summary</h4> <p>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean, current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well-being of guests.</p> <p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p> <p>Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span>Develop and customize Odoo modules based on business requirements.</span><br><span>Modify and enhance existing Odoo modules and functionalities.</span><br><span>Develop integrations between Odoo and third-party systems using APIs.</span><br><span>Troubleshoot and resolve technical issues.</span><br><span>Work closely with Odoo Functional Consultants to translate functional requirements into technical solutions.</span><br><span>Perform testing, debugging, and code optimization.</span><br><span>Develop and maintain reports and system customizations.</span><br><span>Support Odoo implementation, upgrades, and maintenance.</span><br><span>Maintain proper technical documentation.</span><br></span><br><span>Requirements<span>Bachelor’s degree in Computer Science, Software Engineering, or related field.</span><br><b><span>2–4 years of hands-on Odoo development experience.</span></b><br><span>Strong knowledge of </span><b><span>Python</span></b><span>.</span><br><span>Good knowledge of </span><b><span>PostgreSQL</span></b><span>.</span><br><span>Experience with </span><b><span>Odoo ORM, XML, QWeb, and APIs</span></b><span>.</span><br><span>Experience developing and customizing Odoo modules.</span><br><span>Knowledge of </span><b><span>JavaScript, HTML, and CSS</span></b><span>.</span><br><span>Experience with system integrations and REST APIs.</span><br><span>Good understanding of ERP systems and business processes.</span><br><span>Strong troubleshooting and problem-solving skills.</span><br><span>Good communication skills in Arabic and English.</span><br></span><br><span>BenefitsMedical Insurance, Social Security, Performance-Based Annual Increment, Project Incentives, Training &amp; Development Opportunities, Career Growth Opportunities.<br><br></span><br> </div>

<p>Own and drive product growth initiatives, with a focus on user activation, engagement, retention, and conversion.<br>Identify opportunities to help users reach the product s value quickly and encourage them to return and continue using the product.<br>Develop and execute go-to-market plans for new products, features, campaigns, and growth initiatives.<br>Manage go-to-market activities from planning and launch through performance monitoring and optimization.<br>Analyze product performance using funnels, cohorts, retention curves, dashboards, and A/B testing results.<br>Use data and performance insights to identify growth opportunities and recommend improvements.<br>Make objective, results-driven decisions and recommend discontinuing products, features, campaigns, or channels when performance data does not support continued investment.<br>Use AI tools to support rapid prototyping, content development, idea validation, testing, and product execution.<br>Develop and test product concepts and working solutions efficiently without depending on a full team.<br>Collaborate with Marketing, Product, Technology, Design, and other relevant teams to deliver growth initiatives.<br>Support and optimize free-to-paid conversion, subscriptions, trials, paywalls, and other monetization initiatives.<br>Monitor customer behavior, market trends, and product performance to identify opportunities for improvement.<br>Prepare clear, concise, and data-driven reports and recommendations for management.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Marketing, Business Administration, Product Management, or a related field.<br>2 – 4 years of experience in Product Management, Product Ownership, or a related role, with a strong marketing background.<br>Experience working with B2C consumer products, including both free and paid product offerings.<br>Proven experience in improving user activation, engagement, and retention.<br>Experience executing go-to-market plans from planning through launch and performance evaluation.<br>Hands-on experience using AI tools for prototyping, drafting, testing, and validating product ideas.<br>Strong ability to interpret product and growth data, including funnels, cohorts, retention curves, dashboards, and A/B testing results.<br>Experience making data-driven decisions and evaluating the performance of products, features, campaigns, and growth channels.<br>Experience with free-to-paid conversion, subscriptions, trials, and paywalls is preferred.<br>Experience in the Saudi Arabian, UAE, or Egyptian markets is preferred.<br>Experience with mobile applications, mobile web products, and Arabic user interfaces is preferred.<br>Native Arabic speaker with a good command of English.<br>Strong analytical, problem-solving, communication, and decision-making skills.<br>Excellent writing skills with the ability to prepare clear and concise updates for management.<br>Ability to work independently, take ownership, and manage multiple priorities in a fast-paced environment.</p>

<p>1. Financial Reporting You will oversee the daily operations of the Accounting Department, coordinate statutory and tax reporting, manage month-end and year-end closing, and maintain effective internal controls. You will also create a collaborative environment in which colleagues feel trusted, supported and inspired to grow. Lead, motivate and develop the Accounting Team, fostering collaboration, accountability and continuous improvement. Oversee the daily operations of the Accounting Department, ensuring an accurate and efficient workflow. Manage month-end and year-end closing processes in line with the agreed timetable. Prepare statutory financial statements and month-end Profit and Loss reports. 2. Accounts Payable &amp; Receivable Supervise and review Accounts Payable and Accounts Receivable activities. Ensure timely processing of invoices, payments and collections. Monitor outstanding receivables and follow up on overdue accounts. Ensure proper documentation and approval of financial transactions. 3. Income Audit &amp; Revenue Control Review daily revenue reconciliation from Front Office, F&amp;B and other revenue-generating departments. Verify cash, credit card and other payment transactions. Investigate discrepancies and ensure corrective action is taken. Ensure proper controls over hotel revenue and cash handling. 4. Budget &amp; Cost Control Assist in preparing the annual budget and financial forecasts. Monitor departmental expenses against approved budgets. Analyse variances and provide recommendations to management. Support effective cost-control initiatives throughout the hotel. 5. Internal Controls &amp; Compliance Ensure compliance with hotel policies, accounting standards and financial procedures. Assist with internal, external and statutory audits. Maintain proper financial records and supporting documentation. Identify financial risks and recommend appropriate control measures. 6. Payroll &amp; HR Coordination Assist in reviewing monthly payroll and related financial reports. Verify payroll-related costs, deductions and supporting documents. Work closely with Human Resources to ensure payroll accuracy and compliance. 7. Inventory &amp; Stock Control Assist in monitoring food, beverage, operating supplies and other hotel inventories. Review inventory reports and investigate significant variances. Support regular stock-taking and ensure proper inventory controls. 8. Team Supervision Supervise and guide Finance team members in their daily responsibilities. Provide coaching and training to improve team performance. Ensure work is completed accurately and within established deadlines. Promote teamwork and professional standards within the Finance Department.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications A university degree in Accounting, Finance, Economics or a related discipline. Significant professional accounting experience, including experience in a senior or team leadership position. Excellent knowledge of accounting and tax regulations, particularly VAT, withholding tax Practical experience in statutory reporting and managing month-end and year-end closing processes. Experience working with external auditors, tax authorities. A strong understanding of internal controls, financial compliance and segregation of duties. Proven ability to lead, coach and develop an accounting team. Excellent analytical, organisational and problem-solving skills. Exceptional attention to detail and the ability to meet demanding deadlines. Professional proficiency in English. Advanced Microsoft Excel skills and experience with accounting systems.</p>

<p>1. Financial Reporting You will oversee the daily operations of the Accounting Department, coordinate statutory and tax reporting, manage month-end and year-end closing, and maintain effective internal controls. You will also create a collaborative environment in which colleagues feel trusted, supported and inspired to grow. Lead, motivate and develop the Accounting Team, fostering collaboration, accountability and continuous improvement. Oversee the daily operations of the Accounting Department, ensuring an accurate and efficient workflow. Manage month-end and year-end closing processes in line with the agreed timetable. Prepare statutory financial statements and month-end Profit and Loss reports. 2. Accounts Payable &amp; Receivable Supervise and review Accounts Payable and Accounts Receivable activities. Ensure timely processing of invoices, payments and collections. Monitor outstanding receivables and follow up on overdue accounts. Ensure proper documentation and approval of financial transactions. 3. Income Audit &amp; Revenue Control Review daily revenue reconciliation from Front Office, F&amp;B and other revenue-generating departments. Verify cash, credit card and other payment transactions. Investigate discrepancies and ensure corrective action is taken. Ensure proper controls over hotel revenue and cash handling. 4. Budget &amp; Cost Control Assist in preparing the annual budget and financial forecasts. Monitor departmental expenses against approved budgets. Analyse variances and provide recommendations to management. Support effective cost-control initiatives throughout the hotel. 5. Internal Controls &amp; Compliance Ensure compliance with hotel policies, accounting standards and financial procedures. Assist with internal, external and statutory audits. Maintain proper financial records and supporting documentation. Identify financial risks and recommend appropriate control measures. 6. Payroll &amp; HR Coordination Assist in reviewing monthly payroll and related financial reports. Verify payroll-related costs, deductions and supporting documents. Work closely with Human Resources to ensure payroll accuracy and compliance. 7. Inventory &amp; Stock Control Assist in monitoring food, beverage, operating supplies and other hotel inventories. Review inventory reports and investigate significant variances. Support regular stock-taking and ensure proper inventory controls. 8. Team Supervision Supervise and guide Finance team members in their daily responsibilities. Provide coaching and training to improve team performance. Ensure work is completed accurately and within established deadlines. Promote teamwork and professional standards within the Finance Department.</p><p><strong>Desired Candidate Profile</strong></p><p>A university degree in Accounting, Finance, Economics or a related discipline. Significant professional accounting experience, including experience in a senior or team leadership position. Excellent knowledge of Polish accounting and tax regulations, particularly VAT, withholding tax Practical experience in statutory reporting and managing month-end and year-end closing processes. Experience working with external auditors, tax authorities. A strong understanding of internal controls, financial compliance and segregation of duties. Proven ability to lead, coach and develop an accounting team. Excellent analytical, organisational and problem-solving skills. Exceptional attention to detail and the ability to meet demanding deadlines. Professional proficiency in Polish and English. Advanced Microsoft Excel skills and experience with accounting systems.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant.<br> We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including Online Advertising, SEO, Content Marketing, Social Media, Influencer Marketing, and more.<br> Chain Reaction is looking for a Senior Creative Copywriter to join the team.<br> The ideal candidate will be responsible for understanding the goals of our clients and be able to oversee project strategy to project completion.<br> By knowing emerging technologies in the area, this candidate will be able to create cross-channel deliverables for clients that meet their needs.<br> Joining our team ensures that your opinions matter, providing you with a platform to express yourself.<br> You will experience continuous growth, and learning opportunities, and be empowered to push your limits.<br> We are dedicated to fostering a positive environment that prioritizes your well-being and health.<br> Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.<br> We’re looking for a proven, talented, and experienced Senior Creative Copywriter who has an endless stream of original, impactful ideas.<br> Someone whose skill sets are dexterous and networks, well-connected.<br> We want confident, conceptual, and collaborative thinkers who display an innate drive, hunger, and ambition to push creative boundaries and make industry-defining work.<br> Desired Skills: · Digitally driven: Having a strong desire to work in digital media with a “learning never stops” attitude towards technology.<br> · A vital piece of our puzzle : Where your skills fit perfectly within our team to accomplish our shared goals; working together with designers, social media managers, paid media account managers and strategy team.<br> · A resource maestro: With a masterful ability to leverage and optimize relevant resources and ensure that projects stay on task &amp; on brief.<br> · A Mind-reader of the masses : Exhibiting A keen understanding of the needs, motivations and aspirations of our audiences speaking to them in the most effective, compelling and engaging way possible.<br> · A language whisperer: Skillfully crafting English and Arabic content that strikes the perfect chord of eloquence, precision, and impact, surpassing client expectations.<br> A high level of English language skills is a must.<br> Qualifications: · 5-7 years of strong work experience in a creative agency – and a killer portfolio that highlights the amazing work you’ve done · Mastery in developing copy for a range of marketing and communications materials, both online and offline · Energetic, have a distinct sense of humor, and an open &amp; curious mind (yes, these things really do matter) · Strong communication skills that leave no room for questions – you’re straightforward, you’re candid and, above all, you’re thoughtful.<br> Ability to manage a team of writers</span> </div>

<p><h4>Role overview</h4> <p>We’re looking for a senior product manager to lead a significant product area, drive the roadmap and deliver high-impact features. This person will partner closely with engineering, design, data, and operations teams to define strategy, prioritize initiatives, execute with an agile mindset and measure success with data. The ideal candidate thrives in a fast-moving environment and has the ability to balance immediate outcomes with long-term vision.</p> <h4>Key responsibilities</h4> <ul> <li>Define product vision, strategy and roadmap for a key domain, aligned with business goals and customer needs.</li> <li>Drive end-to-end delivery of product initiatives: ideation, prioritization, user stories, agile sprint execution, launch and iteration.</li> <li>Use data and analytics tools to measure product performance, run experiments (A/B testing), and iterate based on results.</li> <li>Collaborate cross-functionally (engineering, design, data science/analytics, operations, marketing) to deliver value.</li> <li>Influence stakeholders, present product strategy and roadmap to leadership, align teams, manage trade-offs.</li> <li>Mentor and support junior product colleagues; contribute to product culture, agile practices and continuous improvement.</li> </ul> <h4>Requirements</h4> <p><strong>What we’re looking for</strong></p> <ul> <li>5+ years of product management experience, preferably in B2C, marketplace, e-commerce or food-delivery context (or similarly scaled environment).</li> <li>Proven track record of delivering consumer-facing products end to end.</li> <li>Strong analytical skills: comfortable using SQL, data visualization, analytics tools (e.g., Mixpanel, Amplitude, Looker) to drive decisions.</li> <li>Deep understanding of agile methodologies, sprint planning, backlog management, user stories and product delivery frameworks.</li> <li>Excellent communication and stakeholder management skills; ability to distill complex ideas into clear requirements and strategic story.</li> <li>Passion for user experience, experimentation mindset and ability to thrive in fast-paced, dynamic environments.</li> </ul> <p><strong>Nice to have</strong></p> <ul> <li>Experience with marketplaces, logistics/last-mile delivery, or food-tech platforms.</li> <li>Familiarity with OKRs, squad/tribe structures or product frameworks used at high-growth tech companies.</li> <li>Previous exposure to experimentation frameworks (A/B testing, multivariate testing) and scalable analytics.</li> <li>Experience working across different geographies or culturally distributed teams.</li> </ul></p><p></p>