Programming in Jordan

<p><h4>Description</h4> <p>Please submit your CV in English and indicate your level of English proficiency.</p> <p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p> <h4>What this opportunity involves</h4> <p>While each project involves unique tasks, contributors may:</p> <ul> <li>Evaluate AI-generated mortgage underwriting decisions across loan types (conforming, jumbo, FHA, VA, cash-out refinance);</li> <li>Create test cases involving qualifying income calculations for self-employed borrowers using Schedule C, K-1, and Schedule E;</li> <li>Draft and audit conditional approval letters and adverse action notices for Reg B / ECOA compliance;</li> <li>Distinguish Fannie Mae / Freddie Mac selling guide rules from lender overlays in jumbo and non-conforming loan scenarios;</li> <li>Document problem statements clearly and provide verified correct answers.</li> </ul> <h4>What we look for</h4> <p>This opportunity is a good fit for mortgage underwriters and loan origination professionals open to part-time, non-permanent projects. Ideally, contributors will have:</p> <ul> <li>Degree in Finance, Economics, Business Administration, Accounting, Real Estate, or any related field;</li> <li>3+ years of mortgage, lending, real estate, or financial services experience;</li> <li>Current or recent experience in underwriting and origination or adjacent roles;</li> <li>Ability to calculate qualifying income for self-employed borrowers from IRS Forms 1040, Schedule C, Schedule E, and K-1;</li> <li>Deep familiarity with Fannie Mae / Freddie Mac selling guides and knowledge of Reg B, Reg Z, and TRID disclosure timing rules;</li> <li>Strong written English (C1+).</li> </ul> <h4>How it works</h4> <p>Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid</p> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves We're building competitive-programming problems and their automatic graders (test cases + checkers) used to train advanced AI coding models.<br> You'll create problems, write both correct and deliberately-wrong solutions, and design the tough test cases that catch subtly-broken code.<br> Your work is what makes the training signal trustworthy.<br> To apply, share: your competitive-programming handle(s) + current/peak rating, any problem-setting experience, and IOI/ICPC/olympiad history.<br> What you'll do Write original algorithmic problems — clear statement, sound constraints, an intended solution; Write correct solutions in C++ and Python; Write realistic wrong solutions (common mistakes) to test against; Build and harden test cases: generators, edge cases, stress and "hacking" tests; Write checkers/interactors (testlib) for problems with more than one valid answer; Confirm the quality bar: correct solutions pass, wrong ones fail, within time limits.<br> What we look for Strong competitive programming background, shown by a public profile — a Codeforces rating (see levels below), OR an IOI / ICPC / national-olympiad record; Fluent contest C++ (STL, complexity); comfortable writing Python; Can explain why a solution is wrong and build an input that breaks it; Strong written English (C1+).<br> Levels (by Codeforces rating, or equivalent olympiad achievement): Associate — 1700–2100 (Expert / Candidate Master): easier problems; Expert — 2200–2600 (Master / Grandmaster): harder problems Senior / Reviewer — 2600+ (Int'l Grandmaster) or IOI/ICPC medalist: hardest problems + quality review.<br> Nice to have IOI / ICPC alumni and top competitive programmers especially encouraged to apply; Experience setting or testing problems for real contests (Codeforces rounds, ICPC, national olympiads, online judges); Testlib experience (checkers, validators, generators); Experience creating data for LLM code benchmarks or similar RL / evaluation datasets.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10-20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation Paid per accepted task.<br> Your rate depends on the qualification tier you reach and how efficiently you complete tasks — up to the equivalent of $90/hr .<br> Because payment is per task, a faster pace raises your effective hourly rate.<br></span> </div>

<p>POSITION SUMMARY Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the Do Not Disturb' list. Complete required Housekeeping paperwork. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<p><h4>About Zaincash</h4> <p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p> <h4>Responsibilities:</h4> <p><strong>1. AI strategy and use case development</strong><br> Identify high value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br> Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br> Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p> <p><strong>2. Solution design and technical leadership</strong><br> Translate business problems into practical AI solution designs, including LLM based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br> Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br> Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br> Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p> <p><strong>3. Proof of concept and production delivery</strong><br> Lead AI proof of concepts from problem framing to testing and business validation.<br> Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br> Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br> Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p> <p><strong>4. AI governance, risk, and compliance</strong><br> Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human in the loop controls.<br> Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br> Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br> Define approval gates for AI use cases before they are deployed into production.</p> <p><strong>5. Data and platform readiness</strong><br> Assess the availability, quality, and accessibility of data required for AI use cases.<br> Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br> Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br> Promote reusable patterns instead of isolated experiments.</p> <p><strong>6. Vendor and partner evaluation</strong><br> Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br> Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long term sustainability.<br> Support procurement and management in making informed build versus buy decisions.</p> <p><strong>7. Team enablement and knowledge sharing</strong><br> Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br> Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br> Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p> <h4>Requirements</h4> <p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br> 8-plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br> Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br> Strong software engineering background, preferably with Python and API based system integration.<br> Experience designing and delivering production grade AI or data driven solutions.<br> Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br> Strong understanding of data privacy, security, responsible AI, and model governance.<br> Ability to communicate clearly with both technical and non-technical stakeholders.<br> Strong problem solving skills and ability to challenge unclear or low value AI ideas.</p> <h4>Preferred qualifications:</h4> <ul> <li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li> <li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li> <li>Experience with Arabic language AI use cases, OCR, document processing, or image based verification.</li> <li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li> <li>Experience evaluating AI vendors and preparing business cases for technology investment.</li> <li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Senior Quality Control Engineer will ensure that products are designed, built, and produced in accordance with customer specifications and quality requirements.<br> This position is typically offered full time and reports to QA Lead.<br> Those well-suited to this career enjoy problem-solving and working collaboratively with others.<br> Responsibilities Perform Tests : perform a variety of tests, such as, smoke, regression, integration, and performance, cross browser, cross platform and responsive testing (PC, mobile and tablet), API testing, and any needed test per the test plan to confirm the stability of software systems.<br> Report Bugs : report clear bugs and track them using tools like DevOps.<br> Perform Automation : generate automation scripts.<br> They research and use tools with the goal of increasing automation.<br> Work with Team Members : work collaboratively with QC, development, and business groups to complete testing.<br> Design Test Case : Create detailed, comprehensive and well-structured test cases, and review test case written by joiners or mid-level Send test results report, after confirming it with QA lead.<br> Documentation : Building project documentation such as user Manuals.<br> Participating in full life cycle development.<br> Performing business requirements review and verification.<br> Problem Solving.<br> Static testing Conduct UAT Performance testing Mentors and trains junior quality control engineers on policies and procedures and create tasks for them Identifies the root cause of quality problems, and coordinates modifications or other corrective actions.<br> Performs other duties as assigned.<br> Architecting new automated test strategies and frameworks, in addition to creating, implementing and automating testing in support of software test requirements.<br> develop, maintain, and enhance the test automation framework and automation infrastructure execute and report on planned tests, report and manage defects, regress software fixes for new and existing products Assist development with replicating and debugging problems and develop new test automation solutions as needed.<br> demonstrates innovation, leadership, and mentorship skills in addition to possessing a strong technical and programming/test automation skill set.<br> May assist with performance evaluations.<br> Bachelor’s degree in engineering, science or information technology, or equivalent education and work experience.<br> Professional certification, such as ISTQB-CTFL ISTQB-CTAL Problem-solving skills - QC testers have strong problem-solving skills that allow them to test software, identify bugs, and solve errors Automation experience - Hands-on experience with automation tools such as Selenium Web Driver.<br> They have experience developing automation scripts Familiarity with testing - QC testers are knowledgeable of testing phases and approaches, including functional, regression, integration, and end-to-end Programming - QC testers may use programming languages to write tests as necessary, so they should have experience programming and coding Teamwork - working with other groups, QC testers have strong communication skills that allow them to collaborate with others.<br> They communicate problems and coordinate with QC, development, and business groups to ensure products are free of errors Able to multi-task, triage issues, react well to changes, work independently or in a team setting in a fast-paced environment.<br> Ability to travel outside Jordan according to business needs.<br> Excellent command of written and spoken English.<br> Hand-on experience with SQL commands</span> </div>

<p>PIPECARE Group is looking for an experienced Chief Accountant to lead the accounting function for our Middle East operations, based in Jordan . By providing technology and service focused solutions to the international arena of the oil and gas industry, the PIPECARE Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 25 years. Industry / sector: Oil &amp; Gas / In Line Inspection services. Position Summary The Chief Accountant owns the accounting operations of the Middle East entities. The role is responsible for accurate and timely books, a disciplined monthly close, compliant financial reporting, and strong internal controls across the region. The Chief Accountant supervises the regional accounting team, partners with the wider Group finance function, and reports to the Head of Finance and the Group CFO. Key Responsibilities Own the accounting operations for the Middle East Entities, ensuring transactions are recorded accurately and on time. Lead the monthly, quarterly and year-end close, delivering entity financial packs to the Group reporting calendar. Maintain the general ledger and the balance sheet, ensuring all accounts are reconciled and substantiated. Manage accounts payable and accounts receivable, including supplier payments and receivables follow-up. Prepare and review journal entries and ensure all accounting transactions comply with applicable accounting standards and Group policies. Perform and review bank reconciliations and prepare audit-ready working papers and schedules. Prepare, record and reconcile inter-company debit and credit notes and inter-company accounts. Maintain the fixed asset register and ensure correct capitalization, depreciation and disposals. Verify the accuracy of invoices and ensure correct and timely booking in the accounting system. Implement and enforce accounting policies, procedures and internal controls across the region. Support external audits and liaise with auditors, tax advisers and banks as required. Partner with the Group finance function on consolidation, transfer pricing entries and the ongoing ERP implementation.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree in Accounting or Finance; a professional qualification (CMA, CPA, ACCA or equivalent) is an advantage.</li><li>Minimum 5 years of experience in a senior accounting role, with time as a Chief Accountant or equivalent.</li><li>Proven ownership of a full accounting cycle and month-end close for multiple entities.</li><li>Experience in the GCC region, particularly the UAE, is required.</li><li>Strong working knowledge of ERP systems; experience with Odoo, or a willingness to work on a new ERP implementation, is an advantage.</li><li>Knowledge of payroll accounting and regional wage-payment systems (for example WPS in the UAE).</li><li>Strong analytical skills, well organized and disciplined, with the ability to manage deadlines across multiple entities.</li><li>Excellent command of English and Arabic, written and spoken, is required.</li><li>Computer literate (MS Office and accounting systems), with strong Excel skills.</li></ul><p>Physical and Mental Requirements:</p><ul><li>Lifting and Carrying: Ability to lift and carry up to 50 pounds.</li><li>Mobility: Must be able to walk and climb to perform duties, including maneuvering within a refinery or plant environment and accessing elevated platforms via ladders and stairwells.</li><li>Communication: Sufficient clarity of speech and hearing, or other communication capabilities, to communicate effectively.</li><li>Focus and Multitasking: Ability to maintain focus and multitask effectively.</li><li>Safety Equipment: Must be able to wear safety equipment as required by the safety department for personal protection, if/where needed in manufacturing environments.</li><li>Personal Mobility and Reflexes: Sufficient personal mobility and physical reflexes, with or without reasonable accommodations, to perform office duties and travel to off-site locations when necessary.</li></ul>

<p>JOB SUMMARY Communicates the concept of Total Quality Management, through advising, coaching, training, and facilitating. Works with direct reports, General Managers, and other staff to develop and implement quality assurance strategies. Verifies that quality processes meet company s mission and brand standards, target customer needs, promote employee satisfaction, and focus on continuous improvement at the property level.</p><h3>CORE WORK ACTIVITIES</h3><p>Managing Quality Assurance Goals</p><p>Coaches managers on adopting the Total Quality Management leadership style. Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. Directs property quality efforts to address critical customer requirements. Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.</p><p>Leading Quality Assurance Team</p><p>Trains team members and managers on problem solving, process improvement and strategic planning techniques Develops systems to enable employees to understand guest satisfaction results. Communicates a clear and consistent message regarding departmental goals to produce desired results. Coaches managers on adopting the Total Quality Management leadership style. Educates new employees on the foundations of the quality processes, how to use quality tools and their role in continuous improvement. Familiarizes employees with the daily quality production reports and how to spot trends in their work areas and initiate root cause analysis.</p><p>Managing Quality Tools</p><p>Verifies that management practices at all levels are aligned with quality tools. Uses data collection methods to compile, display, track, and analyze defect trends. Demonstrates and communicates key drivers of guest satisfaction for the brand s target customer. Analyzes issues and identifies trends.</p><p>Managing the Guest Experience</p><p>Reviews guest feedback with leadership team and confirms appropriate corrective action is taken. Responds to and handles guest problems and complaints. Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Creates an atmosphere in all properties that meets or exceeds guest expectations. Responds to and handles guest problems and complaints. Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Creates an atmosphere in all properties that meets or exceeds guest expectations.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience</p><p>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p>

<p><strong>Vacancy Announcement<br> Human Resources Operational Partner Support - OCG - Cell 5</strong></p> <p><br> <strong>Family:</strong> Human Resources</p> <p><strong>Level</strong>: 9 IRFFG (1,920 JOD Monthly Gross)</p> <p><strong>Workplace:</strong> Amman</p> <p><strong>Hierarchical and Functional line management of</strong>: Cell 5 Human Resources Operational Partner (HROP)</p> <p><strong>Duration</strong>: 12 Months.</p> <p><strong>Context</strong></p> <p><strong>OCG presence in Amman Hub:</strong><br> OCG has been developing its presence in Amman with a delocalized structure created to support the quality of our operations in the region and beyond. It includes:</p> <p><br> •The Operational Cell 5 directly managed by a Program Responsible, which current portfolio includes Iraq, Lebanon and Yemen. The team is composed of the Program Responsible, Deputy Program Responsible, Medical Program Responsible, HR Operational Partner, Fin Controller, Log Operational Responsible, Strategic Communication Advisor, Supply Referent and HROp Support<br> •The MESO (Middle East Support Office) is directly managed by the Head of MESO, that includes advisory, implementers and support positions providing technical and operational support to the field missions. The team is composed of Strategic Medical Advisor/Team Leader, Lab, IPC, Nursing Care and AMR Advisors and flyings, Humanitarian Affairs Advisor, Project Officer, Legal Advisor, Ops and Med Flying, Staff Mobility Coordinator and Implementer, Regional Technical Referent Energy and HVAC, Water &amp; Sanitation and a MESO Assistant<br> •Delocalized &amp; Hosted positions<br> •An intersectional Amman Mutualized Support Office (AMSO) for Finance/HR/Admin/Log/IT that supports both OCG, OCBA and OCA teams in Amman. The AMSO is under the direct management of OCBA.<br> At the heart of the Operations Department of the Operational Center of Geneva (OCG), the "cells" are multidisciplinary teams of 7 to 8 experts (Program Manager, Deputy Program Manager, Polyvalent Medical Referent, Operational HR Partner, Operational Logistics Manager, Operational Finance Manager, Operational Communication Manager, Cell Assistant). The cells supervise and coordinate MSF's activities in several countries and are the direct interface between the headquarters and the field. Each member oversees a specific field of activity under the supervision (functional link) of a Program Manager and with a hierarchical link to the coordinator of the relevant department.<br> The HROP centralizes and acts as a referent for mission’s HR and administrative issues in front of the various HR units at HQ and other members of the cell, mission’s Human Resources Coordinator (HRCo) or Head of Mission (HoM) and other MSF operational centers (OCs).<br> With the need to focus more on strategic HR mentoring and support to missions, the HROP support will be the focal point of different HR files identified and delegated by the HROP.<br> Scope of responsibilities – objectives of the position:<br> Translation of operational ambitions into HR needs &amp; planning of the IMS positions:<br> • Participate in the discussions about optimal setup requested by the field to ensure that the staffing is sufficient in number and coherent in composition to meet the operational and institutional ambitions, especially during MYR and POA.<br> • Reviews MYR and POA matrices and reports to HROP any issues (technical, settings, analytical, …) and provides to HROP first feedback on the forecast and variances compared to last validated budget.<br> • Verifies the demand for IMS staffing formalized by the HRCos (compliance with planning, accuracy, and clarity of the request).<br> • Follows up with the missions on job descriptions of international staff (MI), brings to missions’ attention missing or outdated MIs. Files received MIs.<br> • Ensures the updating of the international staff tracking table (HR Update) (mission dates, job openings, obtaining documents)<br> • Compiles a table of the cell's mission positions to be opened, on a weekly basis.<br> • If necessary, takes over the IMS job openings, particularly in emergency situations.<br> • Supports missions and GPOs on the IMS propositions and matching process, based on requests/needs.<br> Focal point for specific HR dossiers, under the supervision of the HROP:<br> • Acts as a focal point for mobility program in Cell 5 missions; works with Amman Mobility Coordinators towards boosting interCell and international mobility of Cell 5 missions’ staff. Initiate and streamlines the communication between HRCOs, PDMs and Mobility Coordinator on mobility needs and concrete LHS detachment matchings from/to Cell 5 missions.<br> • Acts as a focal point for any topics related to Compensations &amp; Benefits (e.g. IRFFG, IMS benefits, …) with special focus on Rewards Review (information management, streamlining communication between missions and HQ, …). Support HROP on Benchmark topic (BM requests, hosting sections, follow us with the missions on timely submission of the requested information and documents, ….) and revision of IMS perdiem in Cell 5 missions. Solicits and coordinates the intervention of Comp&amp;Ben referents.<br> HR and administrative management of international mobile staff (IMS):<br> • Under the supervision of HROP, acts as a focal point for any topics related to IRPII, including IMS exceptions; manages IRPII exception requests with the missions and HR Direction.<br> • With collaboration from HRCos keep updating the IMS HR update file.<br> • Monthly, as part of the IMS salary payment, checks the changes of the start and end dates of IMS contracts, positions and project allocations and confirm the monthly IMS payroll information to FAR.<br> • Provide support to Field Movement Referents (FMRs) in the case of specific movements or visas.<br> • Carries out/participate in HR briefings and debriefings according to the policy and ensures the SHU is alerted when needed.<br> • Follows up with international staff on documents required for their departure (informed consents BIC, proof of life)<br> • Consolidates, monitors and updates pre-departure briefing materials for international staff<br> • Follows up on anticipated returns of IMS and files documents related to them<br> • During the matching process and during the mission of IMS, may be required to support exception requests according to the procedure.<br> Information / Reporting:<br> • Pivot between the HR department and the missions, ensures sufficient information sharing between these entities so that the HR department can provide an appropriate support - in particular during the “tour du monde” meetings and during HR days.<br> • Ensures that statistics and indicators are collected and passed on and participates in the analysis of these at least at the PoA and MYR and at the end of the year (HRNS).<br> Meeting and specific platforms:<br> • Participates in the monthly meetings "Tour du Monde" to open IMS positions and present the cell's HR/operational news<br> • Participates in the weekly mini-desks of the cell.<br> • Participates in the weekly meetings with HRCos<br> • Participates in POA, MYR etc.<br> • Participates in any other meeting deemed relevant<br> • Keeps links with other OCG Cells’ Assistants to assure consistent management of mandatory IMS documents (POA, BIC), Kompas management etc.<br> Organizational support to the Cell:<br> • Help to organize Cell 5 group briefings/debriefings of international staff, ensures their briefing on information management.<br> • Organizes group BIC briefings by RP/ARP.<br> • In case of IMS briefing/debriefing in Amman, welcomes international staff, presents to them Cell 5 setup and ensures they have the necessary documents; supports with organization of the arrival and stay in needed.<br> • Follows up on Cell 5 members international movements (flights, visas, hotels, ...) by liaising with Amman Support Office, supports with organization of the international movements if needed.<br> • Supports the cell in the organization of meetings.<br> • Supports the cell in the management of information such as cell archiving.<br> • Focal point for updating all mission HR documents on KOMPASS and Cell 5 private SharePoint.<br> • Coordinates the organization of Cell events as needed.<br> • Additional tasks can be requested.</p> <p><br> <strong>Profile Requirements:</strong><br> <strong>Education:</strong> Master’s degree in HR management (People Management or similar), Social Sciences, Political Science, Humanitarian or Development Studies, or other relevant degrees.<br> Additional operational &amp; HR MSF training is an asset.<br> <strong>Experience:&nbsp;</strong>At least one year MSF experience as Field/office HR Admin OR Cell Assistant with MSF OCG.<br> <strong>Technical Competencies:</strong><br> IT: Windows 10, database, Excel (use of macros), Power BI.<br> HR Tools and HR Fundamentals.<br> <strong>Languages:</strong>English<br> French and/or Arabic an advantage.<br> <strong>Others:</strong>This position is open to both Jordanian and non-Jordanian applicants.<br> <br> If you recognize yourself in this profile, we welcome you to send your resume (CV, 2 pages max) and a cover letter (1-page max) in English by <strong>Saturday 22nd August 2026.</strong></p> <p><br> To:&nbsp; https://msfamman.recruitee.com/o/human-resources-operational-partner-support-2&nbsp;</p> <p><br> Any incomplete application will not be considered (ie no letter of motivation). Kindly note ONLY shortlisted applicants will be contacted.</p>

<p><h4>Description</h4> <p><strong>Place:</strong> Amman - Jordan<br> <strong>Starting date:</strong> August 20th 2026<br> <strong>Duration of contract:</strong> 6 months<br> <strong>Closing date for applications:</strong> 26th July 2026</p> <p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p> <p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.</p> <p>Please indicate if you require any special accommodation, even at the first interview.</p> <h4>Job context</h4> <p>HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis. This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office).</p> <p>The mission's operational strategy relies on four pillars: Health (Rehabilitation and P&O), Armed Violence Reduction, Atlas Logistics, and Inclusive Education. Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA.</p> <p>Women, men, girls and boys with disabilities in the West Bank and Gaza Strip have been disproportionately impacted by the recurrent escalations and unprecedented humanitarian crisis. People with disabilities face significant needs and complex barriers to accessing humanitarian services and assistance across sectors of intervention.</p> <h4>Your mission</h4> <p>MHPSS is a core component of HI’s intervention in Palestine. MHPSS is systematically integrated into HI’s health activities, including rehabilitation and P&O, as well as into its education interventions. In this context, the MHPSS Specialist plays a key role in ensuring the technical quality, coherence, and coordination of MHPSS activities across the programme.</p> <p>As activities continue to expand in the West Bank, the position will also support the harmonization of approaches, tools, and processes between Gaza and the West Bank, ensuring consistency in programme implementation.</p> <p>Finally, with the programme expected to transition to the regional office in the coming months, the MHPSS Specialist will contribute to preparing and supporting this transition, ensuring continuity of technical leadership and knowledge transfer.</p> <p>Under the management of the Technical Head of Program (THoP), the MHPSS Specialist in Palestine (based in Amman, Jordan) continues the support and technical leadership for the MHPSS sector. The MHPSS Specialist will ensure continuity and training and technically support MHPSS teams, while ensuring the quality, consistency, and integration of MHPSS across interventions and multidisciplinary health and education programmes. The position will also support the harmonization of approaches between Gaza and the West Bank and contribute to preparing the programme's transition to the regional structure.</p> <p>The MHPSS Specialist will have strong interactions with internally: Area Manager, Project Managers, Technical Officers, Officers, Specialists, MEAL department, Operations Manager, Grants Manager; and externally: partners, local authorities, health structures, health NGOs.</p> <p>The MHPSS Specialist will report to the THoP, will have technical management from the MHPSS Global Specialist, and will have the functional management of the MHPSS teams in Gaza and West Bank.</p> <h4>Requirements</h4> <p><strong>Your profile:</strong></p> <ul> <li>At least 5 years of overall professional experience in the field of MHPSS including a minimum of 3 years experience in emergency response in conflict-affected countries.</li> <li>You hold a master degree in psychology, preferably in clinical psychology, or a related field is required.</li> <li>Training in evidence-based therapeutic approaches for trauma, stress, and mental health issues in emergency contexts.</li> <li>Comprehensive knowledge of the IASC Mental Health and Psychosocial Support in Emergency Settings guidelines and associated documents.</li> <li>Experience in conducting multi-sectorial assessments is required.</li> <li>Strong interpersonal and intercultural skills required.</li> <li>Fluency in oral and written English is compulsory.</li> <li>Arabic skills are a strong asset.</li> </ul> <h4>Benefits</h4> <p>The position is open at both international and national levels. If you are Jordanian, you will benefit from a national contract with the local package.</p> <p><strong>International contract:</strong></p> <p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p> <ul> <li>6 months international contract starting from August 20, 2026 based in Jordan;</li> <li>The international contract provides social cover adapted to your situation:</li> <li>Unemployment insurance benefits for EU nationals;</li> <li>Pension scheme;</li> <li>Medical coverage with 50% of employee contribution;</li> <li>Repatriation insurance paid by HI;</li> <li>Salary from 2757 € gross/month upon experience;</li> <li>Per diem: 640 € net/month - paid in the field;</li> <li>Hardship: no hardship allowance for Jordan;</li> <li>Paid leaves: 25 days per year;</li> <li>R&R: 11 days per year;</li> <li>Position: Unaccompanied;</li> <li>Housing: Collective taken in charge by HI.</li> </ul></p><p></p>

<p><h4>Description</h4> <p><strong>Place:</strong> Amman - Jordan<br> <strong>Starting date:</strong> August 20th 2026<br> <strong>Duration of contract:</strong> 6 months<br> <strong>Closing date for applications:</strong> 26th July 2026</p> <p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p> <p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.</p> <p>Please indicate if you require any special accommodation, even at the first interview.</p> <h4>Job context</h4> <p>HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis. This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office).</p> <p>The mission's operational strategy relies on four pillars: Health (Rehabilitation and P&O), Armed Violence Reduction, Atlas Logistics, and Inclusive Education. Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA.</p> <p>Women, men, girls and boys with disabilities in the West Bank and Gaza Strip have been disproportionately impacted by the recurrent escalations and unprecedented humanitarian crisis. People with disabilities face significant needs and complex barriers to accessing humanitarian services and assistance across sectors of intervention.</p> <h4>Your mission</h4> <p>MHPSS is a core component of HI’s intervention in Palestine. MHPSS is systematically integrated into HI’s health activities, including rehabilitation and P&O, as well as into its education interventions. In this context, the MHPSS Specialist plays a key role in ensuring the technical quality, coherence, and coordination of MHPSS activities across the programme.</p> <p>As activities continue to expand in the West Bank, the position will also support the harmonization of approaches, tools, and processes between Gaza and the West Bank, ensuring consistency in programme implementation.</p> <p>Finally, with the programme expected to transition to the regional office in the coming months, the MHPSS Specialist will contribute to preparing and supporting this transition, ensuring continuity of technical leadership and knowledge transfer.</p> <p>Under the management of the Technical Head of Program (THoP), the MHPSS Specialist in Palestine (based in Amman, Jordan) continues the support and technical leadership for the MHPSS sector. The MHPSS Specialist will ensure continuity and training and technically support MHPSS teams, while ensuring the quality, consistency, and integration of MHPSS across interventions and multidisciplinary health and education programmes. The position will also support the harmonization of approaches between Gaza and the West Bank and contribute to preparing the programme's transition to the regional structure.</p> <p>The MHPSS Specialist will have strong interactions with internally: Area Manager, Project Managers, Technical Officers, Officers, Specialists, MEAL department, Operations Manager, Grants Manager; and externally: partners, local authorities, health structures, health NGOs.</p> <p>The MHPSS Specialist will report to the THoP, will have technical management from the MHPSS Global Specialist, and will have the functional management of the MHPSS teams in Gaza and West Bank.</p> <h4>Requirements</h4> <p><strong>Your profile:</strong></p> <ul> <li>At least 5 years of overall professional experience in the field of MHPSS including a minimum of 3 years experience in emergency response in conflict-affected countries.</li> <li>You hold a master degree in psychology, preferably in clinical psychology, or a related field is required.</li> <li>Training in evidence-based therapeutic approaches for trauma, stress, and mental health issues in emergency contexts.</li> <li>Comprehensive knowledge of the IASC Mental Health and Psychosocial Support in Emergency Settings guidelines and associated documents.</li> <li>Experience in conducting multi-sectorial assessments is required.</li> <li>Strong interpersonal and intercultural skills required.</li> <li>Fluency in oral and written English is compulsory.</li> <li>Arabic skills are a strong asset.</li> </ul> <h4>Benefits</h4> <p>The position is open at both international and national levels. If you are Jordanian, you will benefit from a national contract with the local package.</p> <p><strong>International contract:</strong></p> <p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p> <ul> <li>6 months international contract starting from August 20, 2026 based in Jordan;</li> <li>The international contract provides social cover adapted to your situation:</li> <li>Unemployment insurance benefits for EU nationals;</li> <li>Pension scheme;</li> <li>Medical coverage with 50% of employee contribution;</li> <li>Repatriation insurance paid by HI;</li> <li>Salary from 2757 € gross/month upon experience;</li> <li>Per diem: 640 € net/month - paid in the field;</li> <li>Hardship: no hardship allowance for Jordan;</li> <li>Paid leaves: 25 days per year;</li> <li>R&R: 11 days per year;</li> <li>Position: Unaccompanied;</li> <li>Housing: Collective taken in charge by HI.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2025 WA100 Survey.</span></p><br><p><span>We invite you to join us. Why?</span></p><br><p><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p><span><span>Our newest opportunity is for a <strong>Proposal Coordinator</strong> to join our award-winning sustainability and environmental team based in <strong>Amman, Jordan</strong></span><span><strong>.</strong>&nbsp;</span></span></p><br><p><span><span>This position is responsible for </span>providing general administration support to the Division and coordinates the development of high-quality proposals, aligned with pursuit strategies and client requirements.</span></p><br><p><span><span>We envisage success in this role to include:</span></span></p><br><ul><li><span>Preparing and composing correspondence as directed, including minutes, reports, and project documents.</span></li><li><span>Assisting in the formatting of documents and reports.</span></li><li><span>Becoming a key focal point in cross Divisional proposals.</span></li><li><span>Providing administration support in the creation of proposal documents in draft format and adds standard draft text, project datasheets and CVs, as necessary.</span></li><li><span>Providing general administrative support in the qualification document preparation. </span></li><li><span>Assembling and supervises resources needed to respond to request for qualifications.</span></li><li><span>Managing preparation of response on daily basis including guiding and reviewing the work of other authors, writing material and making decisions affecting document’s overall format and content.</span></li><li><span>Obtaining management reviews of draft including soliciting input from Contracts and Legal.</span></li><li><span>May lead preparation of an entire section/volume of a proposal.</span></li><li><span>Assisting the appointed Bid Manager with developing strategy/goals for proposals. </span></li><li><span>Reviewing sections/volumes of the proposal to ensure compatibility of information among the various sections/volumes.</span></li><li><span>Resolving comments and finalizing all work submitted by the various section authors prior to submittal to the Proposal Manager for final incorporation into the overall proposal.</span></li><li><span>Leading the development of follow-up material and clarifications of any material in the qualifications or specific section/volume to customers.</span></li><li><span>Maintaining data, tools, and systems needed to support preparation of qualification documents and proposals (i.e. project description databases, resume databases, corporate/division/project statistics, commendation files, etc.).&nbsp; Develops generic proposal material.</span></li><li><span>Tender portal management (SAP Ariba, Jaggaer, Oracle, and other client platforms)</span></li><li><span>Generating regular reports on tender activity, win/loss rates, and submission timelines.</span></li><li><span>Assist in preparing presentation materials, schedules, and reports related to proposals and business development.</span></li></ul> <br><strong>Qualifications</strong><br><p><span>To be successful in this dynamic opportunity, we envision that your career journey to date will include minimum 4 years experience partnered with a Bachelor degree in relevant subject.</span></p><br><ul><li><span>Proficient in MS Office Suite and Adobe Creative Suite is essential.&nbsp; </span></li></ul><p><span>KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognise its’ contribution to client success wherever we work.</span></p><br><p><span>We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><span>Location:</span></strong><span> Amman, Jordan</span></p><br> <p><strong><span>Job Type:</span></strong><span> Full-time</span></p><br> <p><strong><span>Hashtag:</span></strong><span> #LI-AA2</span></p><br> <p><strong><span>About Us:</span></strong></p><br> <p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission. </span></p><br> <p><span>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 hubs across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients.&nbsp; </span></p><br> <p><strong><span>Description:</span></strong></p><br> <p><span>We are looking for a talented <strong>Analyst, IT SAP ABAP</strong> to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</span></p><br> <p><span>If you want to be part of a team that cares about impact, this is the place for you.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br> <ul> <li><span>Develop structured ABAP programs to support business rules that guide management decisions in SAP functional areas.</span></li> <li><span>Maintain high standards of software quality within the team by establishing good practices and habits.</span></li> <li><span>Do the required SAP configuration or customizations related directly with SAP ABAP.</span></li> <li><span>Analyse business requirements, review existing systems, define the solution, and translate into levels of effort and technical designs</span></li> <li><span>Perform tuning reports and programs for best performance where needed.</span></li> <li><span>Maintain appropriate levels of technical and procedural documentation</span></li> <li><span>Adhere to appropriate departmental procedures and practices (such as auditing requirements, control procedures)</span></li> <li><span>Interact with Software vendors to solve any technical issues raised if any.</span></li> <li><span>Performing other duties related to the job as assigned by the direct supervisor </span></li> <li><span>Ability to identify and communicate issues and risks to his direct manager or end user to facilitate timely resolution</span></li> <li><span>Plan and executes unit and acceptance testing</span></li> <li><span>Execute project activities according to project plan and Hikma’s quality standards</span></li> </ul> <p><span>Perform Root Cause Analysis of problem tickets and identify opportunities for value enhancement and provide solution</span></p><br> <p><strong><span>Qualifications:</span></strong></p><br> <p><span>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</span></p><br> <ul> <li><strong><span>Minimum:</span></strong><span>B.Sc. degree in Information Technology, Computer Engineering, or relevant functional field</span></li> <li><strong><span>Preferred:&nbsp; </span></strong><span>SAP ABAP Certificate&nbsp;</span></li> <li><strong><span>Minimum: 0-1 Years </span></strong></li> <li><strong><span>Preferred: 1 year in SAP Development</span></strong></li> </ul> <p><strong><span>Skills:</span></strong></p><br> <ul> <li><span>Collaboration and Teamwork&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></li> <li><span>Communication and Influence&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></li> <li><span>Customer Focus Internal/External </span></li> <li><span>Planning and Organizing&nbsp;&nbsp;&nbsp; </span></li> <li><span>Problem Solving/Analysis&nbsp;&nbsp; </span></li> <li><span>Self-Development&nbsp;&nbsp;&nbsp; </span></li> <li><span>Managing Technology&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></li> <li><span>Technical Skills&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></li> <li><span>Analytical thinking</span></li> <li><span>Excellent English</span></li> <li><span>Proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint)</span></li> </ul> <p><strong><span>Learn more about Hikma in Jordan </span></strong><strong><span>hikma-jordan-factsheet-aug-2025-en.pdf</span></strong></p><br> </div>

<p>JOB SUMMARY Responsible for managing and supervising all areas of the spa at W Amman Hotel and The St Regis Amman Hotel, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area. OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.</p>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <ul> <li>Handle customer interactions across all channels, including voice, email, WhatsApp, live chat, and social media.</li> <li>Deliver timely, accurate, and personalized responses aligned with luxury service standards and brand tone of voice.</li> <li>Provide a seamless omnichannel experience, ensuring continuity across customer touchpoints.</li> <li>Manage and document all customer interactions in Salesforce Service Cloud, with strong focus on First Contact Resolution (FCR).</li> <li>Maintain a professional, empathetic, and solution-oriented approach in all customer engagements.</li> <li>Deliver personalized, high-quality service that reflects the values, image, and standards of Chalhoub Group’s luxury Maisons.</li> <li>Proactively identify and act on sales and assisted-selling opportunities during customer interactions.</li> <li>Support revenue-generating initiatives such as pay-by-link, product recommendations, and cross-sell opportunities.</li> <li>Escalate complex or sensitive cases appropriately while maintaining customer confidence and satisfaction.</li> <li>Consistently meet and exceed defined KPIs, including: <ul> <li>Quality and customer satisfaction</li> <li>Productivity and adherence</li> <li>Sales contribution</li> <li>Service level targets</li> </ul> </li> <li>Adhere strictly to internal processes, compliance requirements, and luxury communication guidelines.</li> <li>Contribute to continuous improvement by flagging customer pain points and process gaps.</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>Strong written and verbal communication aligned with luxury service standards.</li> <li>Commercial and sales-oriented mindset.</li> <li>High emotional intelligence and strong customer empathy.</li> <li>Excellent problem-solving and ownership mentality.</li> <li>Strong multitasking and prioritization skills.</li> <li>Ability to perform effectively in a fast-paced, KPI-driven environment.</li> <li>Digital fluency and openness to AI-enabled tools and automation.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join</strong><strong>&nbsp;us at Accor,&nbsp;</strong><strong>where</strong><strong>&nbsp;life pulses&nbsp;</strong><strong>with</strong><strong>&nbsp;passion!</strong>​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong>&nbsp;a&nbsp;</strong><strong>work</strong><strong>&nbsp;of&nbsp;</strong><strong>heart</strong><strong>,</strong>​<br><strong>Join</strong><strong>&nbsp;us and&nbsp;</strong><strong>become</strong><strong>&nbsp;a&nbsp;</strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p><strong>Responsibilities:</strong></p><br><p>To provide a warm, professional, and efficient welcome to all guests while ensuring a smooth and personalized check-in and check-out experience. The Front Desk Agent/ Receptionist is responsible for handling guest requests, maintaining accurate guest records, processing payments, and ensuring that all Front Office procedures and hotel standards are consistently followed.</p><br><ul><li>Welcome and acknowledge guests in a warm, friendly, and professional manner.</li><li>Provide guests with information regarding hotel facilities, services, operating hours, and local attractions.</li><li>Handle guest requests, inquiries, and concerns promptly and professionally.</li><li>Follow up on guest requests to ensure satisfaction.</li><li>Maintain a high level of guest engagement throughout the stay.</li><li>Handle complaints professionally and escalate matters to the appropriate supervisor or manager when required.</li><li>Process room assignments, registration, check-in, check-out, and room changes in accordance with hotel procedures.</li><li>Ensure all guest information is accurately entered and maintained in the Property Management System.</li><li>Verify guest identification and registration details in accordance with hotel policies and applicable regulations.</li><li>Process cash and credit card transactions accurately and maintain proper documentation.</li><li>Ensure accurate posting of charges and payments to guest accounts.</li><li>Monitor guest accounts and report discrepancies to the relevant supervisor.</li><li>Maintain accurate records of room status, guest movements, and Front Office transactions.</li><li>Coordinate with Housekeeping, Reservations, Engineering, and other departments to ensure smooth hotel operations.</li><li>Follow all Front Office cash-handling and security procedures.</li><li>Identify opportunities to enhance the guest experience and support guest loyalty.</li><li>Apply Heartist® values and contribute to creating memorable guest experiences.</li><li>Complete all required Front Office reports, checklists, and documentation accurately.</li><li>Maintain confidentiality of guest information and hotel business.</li><li>Report maintenance issues, safety concerns, and operational irregularities immediately.</li><li>Participate in departmental meetings, briefings, and training sessions.</li><li>Follows Hotel’s telephone etiquette standards.</li><li>Enrollment of new loyalty members and updates certificate maintenance when applicable.</li><li>Drives Rate and RevPAR through up-selling room brand.</li><li>Follow departmental policies and procedures.</li><li>Follow all safety and sanitation policies.</li><li>Other duties as assigned.</li></ul><br>Qualifications<br><br><ul><li>High school diploma or equivalent; a diploma or degree in Hospitality, Tourism, or a related field is an advantage.</li><li>Previous experience in a hotel Front Desk/Receptionist role is preferred.</li><li>Exceptional attention to detail with strong organizational and time management skills.</li><li>Demonstrated ability to multitask and prioritize effectively in a fast-paced environment.</li><li>Strong interpersonal skills with a friendly, empathetic, and collaborative approach</li><li>Ability to remain calm, composed, and professional when handling multiple requests simultaneously.</li><li>Reliable cash handling experience and accuracy with financial transactions.</li><li>Professional appearance and presentation standards.</li><li>Good command of English; additional languages are an advantage.</li><li>Strong interpersonal and communication skills.</li><li>Ability to work flexible shifts, including weekends and public holidays.</li><li>Presentable, professional, and guest-oriented personality.</li></ul><br>Additional Information<br><br><p><strong>Physical Requirements:</strong></p><br><ul><li>Ability to stand and walk for extended periods.</li><li>Flexible to work shifts, weekends, and public holidays as required by hotel operations.</li></ul> </div>

<p><strong>Job Title: &nbsp;</strong>WAM Liaison Officer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;</p> <p><strong>Department: </strong>WAM/ Operations&nbsp;&nbsp;</p> <p><strong>Position Grade:</strong> D</p> <p><strong>Reports to: </strong>TFM Training Lead/WAM Operations Manager&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p> <p ><strong>No. of subordinates: &nbsp;&nbsp;</strong>Direct:&nbsp; 0&nbsp;&nbsp; &nbsp;&nbsp;Indirect: 0</p> <p ><strong>Working time %: </strong>100%</p> <p><strong>Location: </strong>MAG Jordan – Amman, Zarqa, with travel to project operational areas outside of these location.</p> <p><strong>_________________________________________________________________________________</strong></p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong>MAG’s Vision is a safe future for women, men and children affected by violence, conflict and insecurity. </strong>People will live in communities where their rights are upheld, with dignity and choice and free from fear from mines, explosive remnants of war (ERW) and the impact of small arms and light weapons and ammunition.</p> <p>&nbsp;</p> <p><strong>MAG’s Mission is to save lives and build safer futures.</strong>&nbsp;We will use our core skills and distinctive competence to save lives through the removal of mines and ERW, and reduce the impact of small arms, light weapons and ammunition on people and communities. How we do this is as important as what we do – we work primarily with and for communities, for us ‘it’s all about people’.</p> <p>&nbsp;</p> <p><strong>MAG’s Values</strong><strong>. </strong>Our values come to life through our actions, every day. How we act has an impact on others. As someone who works at MAG, you can help to create a positive culture by demonstrating our values through your own behaviour and actions. Everyone has a role to play in shaping our culture. Everyone should understand our values and is encouraged to think how they are relevant to their individual role.</p> <p>&nbsp;</p> <p><strong>DETERMINED</strong><strong> - We work with purpose. </strong></p> <p>&nbsp;</p> <p><strong>EXPERT </strong><strong>- Through excellence and expertise we build trust.</strong></p> <p>&nbsp;</p> <p><strong>INTEGRITY</strong><strong> - We strive to do the right thing.</strong></p> <p>&nbsp;</p> <p><strong>COMPASSION</strong><strong> - People come first in everything we do. </strong></p> <p>&nbsp;</p> <p><strong>INCLUSIVE</strong><strong> - We are inclusive, and we value diversity. </strong></p> <p><strong>_________________________________________________________________________________</strong></p> <p>&nbsp;</p> <p><strong><u>Job Purpose</u></strong></p> <p>&nbsp;</p> <p>The Liaison Officer will provide dedicated coordination and administrative support to facilitate the effective delivery of the International Ammunition Technician Course conducted in Jordan for Jordanian Armed Forces (JAF) personnel. The role is specifically designed to assist the newly deployed Training Lead (TL) in managing daily and weekly operational, logistical, translation, and coordination requirements associated with the course, ensuring smooth communication between stakeholders and uninterrupted execution of training activities.</p> <p>The Liaison Officer will support translation of technical training delivering as required, other duties will be to ensure that all enabling functions, such as coordination with military counterparts, scheduling, documentation, and logistical follow‑up, are managed efficiently and in accordance with organisational procedures and national protocols.</p> <p>&nbsp;</p> <p><strong>_________________________________________________________________________________</strong></p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong><u>Principal Responsibilities </u></strong></p> <p>&nbsp;</p> <p><strong><u>Liaison, Coordination and Representation</u></strong></p> <p>&nbsp;</p> <ol> <li>Act as the day‑to‑day liaison between the project team, the Technical Field Managers (TFMs) Training Lead, and designated Jordanian Armed Forces (JAF) focal points.</li> <li>Facilitate official communication and coordination with JAF and administrative offices to support course implementation.</li> <li>Translate training delivery where needed.</li> <li>Coordinate access permissions, entry procedures, and movement within military installations in line with national military regulations.</li> <li>Support the TFMs in arranging meetings, briefings, and coordination sessions with JAF counterparts and other relevant stakeholders.</li> <li>Represent the organisation in routine coordination meetings when required and relay outcomes to the TFMs and project management.</li> <li>Ensure cultural and institutional sensitivities are respected in all interactions with national counterparts.</li> <li>Understand all stakeholder organisational structures and operate within their boundaries.</li> <li>Ensure relevant and transparent communications on all program issues.</li> <li>Ensure the integrity of MAG’s organisational profile in all external communications (written and verbal).</li> </ol> <p>&nbsp;</p> <p><strong><u>Project Planning and Monitoring</u></strong></p> <p>&nbsp;</p> <ol> <li>Responsible for Procurement and logistics planning, coordination, follow up on deliveries with procurement and logistics department.&nbsp;</li> <li>Assist the TFMs in preparing and maintaining detailed weekly and daily activity plans for the duration of the course.</li> <li>Track implementation of planned activities, including classroom sessions, practical exercises, site visits, and administrative milestones.</li> <li>Maintain an updated course schedule and ensure timely dissemination of changes to all concerned parties.</li> <li>Monitor the availability and readiness of training venues, equipment, and supporting services, and follow up with responsible entities to resolve issues.</li> <li>Support the organization of opening and closing ceremonies, official visits, and evaluation events as required.</li> <li>Highlight and address the TFMs problems that partner organisations encounter during partner collaboration and cooperation.</li> </ol> <p>&nbsp;</p> <p><strong><u>Information Management</u></strong></p> <p >&nbsp;</p> <ol> <li>Ensure collection of the required data.</li> <li>Provide data to the Information Management Unit in the appropriate formats.</li> <li>Undertake data entry, analysis, and reporting as required.</li> <li>Maintain organised records of participant lists, attendance sheets, contact details, and official correspondence related to the course.</li> <li>Manage the flow of information between the TFMs, project team, and JAF counterparts to ensure all stakeholders have accurate and up‑to‑date information.</li> <li>Ensure that all documentation is stored, archived, and shared in accordance with organisational information management procedures.</li> <li>Support the preparation and translation (if required) of administrative documents, schedules, and routine correspondence between English and Arabic.</li> </ol> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong><u>Reporting</u></strong></p> <p>&nbsp;</p> <ol> <li>Submit weekly activity plans and reports to the TFM-TL and other persons as required.</li> <li>Maintain clear and efficient communication with the TFMs and other team members as necessary, ensuring effective reporting when needed.</li> <li>Provide the TFMs with regular updates on coordination status, emerging issues, and required follow‑up actions.</li> <li>Draft short weekly coordination summaries highlighting key activities, challenges, and mitigation measures.</li> <li>Maintain logs of meetings, decisions, and action points, ensuring they are tracked to completion.</li> <li>Support the compilation of end‑of‑course administrative reports and lessons learned related to coordination and logistics.</li> </ol> <div> <p>&nbsp;</p>

<p>Responsibilities: The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty. Welcome guests upon arrival and provide a warm, professional, and personalized experience. Maintains the highest standard of professionalism, ethics and attitude towards guests and colleagues. Assist guests with check-in, check-out, and general hotel inquiries. Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution. Coordinate with other hotel departments to ensure seamless guest experiences. Conduct daily guest engagement activities and follow up on guest feedback. Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made. Maintain accurate guest profiles and update relevant information in the hotel system. Promote hotel facilities, services, and special offers to guests. Monitor guest satisfaction levels and contribute to improving service quality. Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager- allocation of rooms, Housekeeping- amenities and special preferences, Room Service- amenities, and Concierge/Bell Service- luggage handling). Support the Front Office team during peak operational periods when required. Ensure compliance with hotel policies, procedures, and brand standards. Ensure daily Guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports. Meet the required daily quota for Guest courtesy calls as established by management. Conducts show around of the hotel when requested. Maintain a complete knowledge of: Hotels features/services, hours of operation. Hotels restaurant and menu price range. Hotels room types, numbers, names, amenities and location. All the Repeat Guest/ Special Guest programs and packages. All room rates, special packages and promotions. Co-ordinates and assists with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests. Follows Hotel s telephone etiquette standards. Enrollment of new loyalty members and updates certificate maintenance when applicable. Drives Rate and RevPAR through up-selling room brand. Follow departmental policies and procedures. Follow all safety and sanitation policies. Other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</p><p>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</p><p>Excellent communication and interpersonal skills.</p><p>Strong guests service and problem-solving abilities.</p><p>Professional appearance and positive attitude.</p><p>Ability to work under pressure and handle multiple tasks effectively.</p><p>Strong organizational and time management skills.</p><p>Proficient in the English language (verbal &amp; written).</p><p>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.</p><p>Knowledge of computerized Front Office systems required.</p><p>Must have the ability to handle cash effectively and accurately.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Crowne Plaza Resort Petra is seeking an experienced and commercially focused <strong>Rooms Division Manager</strong> to lead the hotel’s Front Office and Housekeeping operations.<br><p><span><span>Reporting to the General Manager, the Rooms Division Manager will be a key member of the hotel’s Executive Committee, responsible for delivering outstanding guest experiences, maintaining Crowne Plaza brand standards and driving the operational and financial performance of the Rooms Division.</span></span></p><br><p><span><span>The successful candidate will combine strong operational expertise with visible leadership, sound commercial judgment and a genuine passion for developing high-performing teams.</span></span></p><br><br><u>KEY RESPONSIBILITIES</u><br><p><span><span>• Provide strategic and operational leadership to the Front Office and Housekeeping departments.</span></span></p><br><p><span><span>• Ensure consistently high standards of guest service, cleanliness, presentation and operational efficiency.</span></span></p><br><p><span><span>• Lead, coach and develop departmental leaders and colleagues, creating a culture of accountability, collaboration and continuous improvement.</span></span></p><br><p><span><span>• Monitor guest feedback, quality scores and operational performance, ensuring timely and effective corrective actions.</span></span></p><br><p><span><span>• Prepare, manage and monitor departmental budgets, forecasts, payroll and operating expenses.</span></span></p><br><p><span><span>• Contribute actively to the hotel’s overall business strategy and Executive Committee decision-making.</span></span></p><br><br><u>WHAT WE ARE LOOKING FOR</u><br><p><span><span>• Bachelor’s degree in Hotel Management, Hospitality, Business Administration or a related field.</span></span></p><br><p><span><span>• Significant progressive experience in Rooms Division operations, including leadership responsibility within Front Office and Housekeeping.</span></span></p><br><p><span><span>• Previous experience in an upscale or internationally branded hotel or resort.</span></span></p><br><p><span><span>• Demonstrated ability to lead, engage and develop diverse teams.</span></span></p><br><p><span><span>• Strong knowledge of hotel operating systems and rooms-related performance indicators.</span></span></p><br><p><span><span>• Fluency in English and Arabic.</span></span></p><br><p><span><span>• Previous IHG experience would be an advantage.</span></span></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br>Summary:<br>As a Telephone Operator, you will be responsible for answering incoming calls, directing calls to appropriate personnel, taking and relaying messages, and providing information to callers.<br><br>Job Responsibility:<br>1. Answer and direct incoming calls in a professional and courteous manner.<br>2. Operate switchboard equipment efficiently.<br>3. Take and relay messages accurately.<br>4. Provide information to callers and maintain good customer relations.<br>5. Assist with administrative tasks as needed.<br>6. Handle emergency calls following proper procedures.<br><br>Candidate Requirements:<br>1. High school diploma or equivalent.<br>2. Previous experience as a telephone operator or in a similar role.<br>3. Excellent communication and customer service skills.<br>4. Ability to operate switchboard equipment.<br>5. Good organizational skills and attention to detail.<br>6. Proficiency in MS Office applications.<br>7. Ability to handle multiple tasks simultaneously.<br>8. Familiarity with emergency procedures and protocols.</p> </div>