Programming in Jordan

<p><h4>Description</h4> <p>The data cleansing program director leads the government-wide data cleansing program — driving large-scale data quality uplift across multiple government entities. You will own the cleansing strategy, orchestrate a multi-vendor delivery model, oversee enterprise data modelling, and ensure that cleansed datasets are published into the government-wide catalogue and sharing platforms — sustainably, with strong governance, ongoing monitoring, and continuous improvement.</p> <ul> <li><strong>Define and lead the government-wide data cleansing strategy</strong> aligned with data quality standards, policies, and government priorities.</li> <li><strong>Establish a structured framework</strong> to prioritize critical datasets and drive phased execution across entities.</li> <li><strong>Standardize, automate, and scale the end-to-end data cleansing lifecycle</strong> — leveraging advanced tools and AI-driven solutions; govern reusable accelerators.</li> <li><strong>Establish and oversee a multi-vendor delivery model</strong> — coordinated execution, performance management, and scalability across entities.</li> <li><strong>Oversee large-scale data quality improvement initiatives</strong> aligned to defined quality dimensions, rules, and thresholds.</li> <li><strong>Oversee development of entities' enterprise data models</strong> — aligned with government-wide data standards, central information models, and interoperability requirements.</li> <li><strong>Ensure creation, standardization, and publication of cleansed datasets</strong> into the government-wide data catalogue and sharing platforms — enabling accessibility and reuse.</li> <li><strong>Oversee development of data quality dashboards</strong> to track KPIs and cleansing progress.</li> <li><strong>Establish and lead program governance bodies</strong> — driving timely, quality delivery, issue resolution, and stakeholder alignment.</li> <li><strong>Establish and govern sustainable data quality and cleansing frameworks</strong> for long-term maintenance and continuous improvement.</li> <li><strong>Provide regular reporting to senior leadership</strong> on program progress, risks, and impact on data maturity and value realization.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's or master's in data management, IT, engineering, or related field.</li> <li>20+ years in data management, data quality, or large-scale transformation programs (preferably with exposure in Europe or North America).</li> <li>Proven track record leading enterprise-wide or national data cleansing / data quality initiatives, including multi-vendor delivery models.</li> <li>Strong expertise in data quality frameworks, profiling, and remediation techniques.</li> <li>Familiarity with modern data platforms — Informatica, Azure, Databricks, Snowflake, or similar.</li> <li>Demonstrated experience managing large vendor ecosystems and complex multi-stakeholder programs.</li> <li>Strong leadership and stakeholder management skills at senior government or enterprise level.</li> <li>Excellent English communication; Arabic a plus.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The data cleansing program director leads the government-wide data cleansing program — driving large-scale data quality uplift across multiple government entities. You will own the cleansing strategy, orchestrate a multi-vendor delivery model, oversee enterprise data modelling, and ensure that cleansed datasets are published into the government-wide catalogue and sharing platforms — sustainably, with strong governance, ongoing monitoring, and continuous improvement.</p> <ul> <li><strong>Define and lead the government-wide data cleansing strategy</strong> aligned with data quality standards, policies, and government priorities.</li> <li><strong>Establish a structured framework</strong> to prioritize critical datasets and drive phased execution across entities.</li> <li><strong>Standardize, automate, and scale the end-to-end data cleansing lifecycle</strong> — leveraging advanced tools and AI-driven solutions; govern reusable accelerators.</li> <li><strong>Establish and oversee a multi-vendor delivery model</strong> — coordinated execution, performance management, and scalability across entities.</li> <li><strong>Oversee large-scale data quality improvement initiatives</strong> aligned to defined quality dimensions, rules, and thresholds.</li> <li><strong>Oversee development of entities' enterprise data models</strong> — aligned with government-wide data standards, central information models, and interoperability requirements.</li> <li><strong>Ensure creation, standardization, and publication of cleansed datasets</strong> into the government-wide data catalogue and sharing platforms — enabling accessibility and reuse.</li> <li><strong>Oversee development of data quality dashboards</strong> to track KPIs and cleansing progress.</li> <li><strong>Establish and lead program governance bodies</strong> — driving timely, quality delivery, issue resolution, and stakeholder alignment.</li> <li><strong>Establish and govern sustainable data quality and cleansing frameworks</strong> for long-term maintenance and continuous improvement.</li> <li><strong>Provide regular reporting to senior leadership</strong> on program progress, risks, and impact on data maturity and value realization.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's or master's in data management, IT, engineering, or related field.</li> <li>20+ years in data management, data quality, or large-scale transformation programs (preferably with exposure in Europe or North America).</li> <li>Proven track record leading enterprise-wide or national data cleansing / data quality initiatives, including multi-vendor delivery models.</li> <li>Strong expertise in data quality frameworks, profiling, and remediation techniques.</li> <li>Familiarity with modern data platforms — Informatica, Azure, Databricks, Snowflake, or similar.</li> <li>Demonstrated experience managing large vendor ecosystems and complex multi-stakeholder programs.</li> <li>Strong leadership and stakeholder management skills at senior government or enterprise level.</li> <li>Excellent English communication; Arabic a plus.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Product Manager – Senior Specialist is responsible for owning the strategy, roadmap, and outcomes for a key product area at Zain Cash.<br> The role focuses on understanding customer needs, market trends, competitive dynamics, and product performance to identify opportunities for growth, differentiation, and continuous improvement.<br> The role leads to the end-to-end product lifecycle, from customer discovery and problem definition through strategy, prioritization, delivery, launch, measurement, and optimization.<br> The Product Manager – Senior Specialist works closely with cross-functional teams and stakeholders to ensure that product initiatives deliver measurable customer and business value while remaining aligned with Zain Cash’s strategy, objectives, and regulatory requirements.<br> product initiatives.<br> Own and continuously evolve the product strategy, roadmap, and outcomes for the assigned product area, ensuring alignment with Zain Cash’s strategy and OKRs.<br> Develop a deep understanding of customer needs, behaviors, pain points, and evolving expectations through research, feedback, analytics, and product data.<br> Monitor the market and competitive landscape to identify emerging trends, customer expectations, threats, and opportunities.<br> Identify opportunities for product differentiation, growth, adoption, engagement, retention, revenue, and operation.<br> Define, monitor, and manage product KIs, using data and experimentation to validate assumptions, measure impact, and continuously improve product performance.<br> Build and prioritize an evidence-based product roadmap, balancing customer value, business impact, strategic priorities, regulatory requirements, risk, dependencies, and effort.<br> Lead the end-to-end product lifecycle, from discovery and problem definition through delivery, launch, measurement, and continuous optimization.<br> Lead complex and high-impact product initiatives involving multiple teams, systems, stakeholders, and dependencies.<br> Develop business cases for significant product investments, considering customer value, business impact, cost, risk, and feasibility.<br> Identify opportunities for innovation, automation, AI, and digital transformation that create meaningful customer or business value.<br> Work closely with relevant teams to ensure compliance with regulatory, legal, risk, and compliance requirements throughout the product lifecycle.<br> Build strong alignment and collaboration across Design, Engineering, Data, Commercial, Marketing, Operations, Customer Care, Compliance, Risk, and other relevant stakeholders.<br> Translate customer and business needs into clear product requirements, priorities, objectives, and measurable outcomes.<br> Manage product-related dependencies, risks, issues, and trade-offs and facilitate effective decision-making across stakeholders.<br> Communicate product strategy, roadmap, priorities, progress, and outcomes effectively to technical, business, and senior stakeholders.<br> Monitor product performance following launch and identify opportunities for optimization and continuous improvement.<br> Leverage AI tools in day-to-day Product Management activities, including research, analysis, documentation, ideation, and productivity.<br> Support and mentor less-experienced Product Managers and contribute to improving Product Management practices and standards across ZainCash.<br> Prepare regular product performance reports, dashboards, and management updates as required.<br> Perform other duties related to the job as assigned by the direct supervisor.<br> Qualifications and Education Requirements Bachelor’s degree in business administration, Technology, Engineering, Finance, Economics, Marketing, Information Systems, or a related field.<br> 5+ years of relevant Product Management experience, with demonstrated ownership of digital products or customer experience.<br> Proven experience leads complex product initiatives involving multiple teams, stakeholders, systems, and dependencies.<br> Demonstrated experience managing the full product lifecycle, from discovery and strategy through execution, launch, measurement, and continuous improvement.<br> Product Management, Agile, or Scrum certifications are an advantage but not mandatory.<br> Preferred Skills Strong product strategy, customer discovery, prioritization, and commercial thinking skills.<br> Strong data and analytical skills, including defining KPIs, analyzing customer behavior and funnels, and using insights to guide product decisions.<br> Hands-on experience with product analytics and data visualization tools such as Mix panel, Amplitude, Tableau, Power BI, or similar.<br> Strong understanding of market research, competitive intelligence, and product differentiation.<br> Strong understanding of digital products, customer journeys, and digital financial services.<br> Experience working in regulated or compliance-sensitive environments is preferred.<br> Excellent communication, stakeholder management, influencing, and presentation skills.<br> Strong problem-solving, strategic thinking, and decision-making capabilities.<br> Ability to operate effectively in environments involving ambiguity, complexity, and a high level of ownership.<br> Comfortable using AI tools to support research, analysis, ideation, documentation, and productivity.<br> Experience in fintech, financial services, payments, banking, or digital wallets is considered an advantage but is not mandatory.<br></span> </div>

<p><h4>About Lucidya<\/h4>\n<p>Lucidya is building the next generation of AI-powered customer experience solutions for enterprises across the MENA region. Our new AI Agents business line focuses on deploying intelligent, enterprise-grade AI agents that automate, assist, and augment customer-facing and operational workflows - securely, reliably, and at scale.<\/p>\n<p>This role sits at the heart of turning AI agent concepts into live, business-impacting solutions.<\/p>\n<h4>About the Role<\/h4>\n<p>The Project \/ Delivery Manager owns one critical question:<\/p>\n<p><strong>\"How do we execute what we promised?\"<\/strong><\/p>\n<p>You take the Solution Consultant\u2019s vision and turn it into a clear execution plan, structured backlog, and predictable delivery rhythm - from initial scoping through go-live and stabilization.<\/p>\n<p>You are the operational backbone of AI agent pilots and enterprise deployments, ensuring alignment across clients, engineering, data, and AI teams while keeping delivery on track.<\/p>\n<h4>Key Responsibilities<\/h4>\n<ol>\n <li><strong>Scoping & Handover from Solution Consultant<\/strong>\n <p>You step in once a pilot or project is conceptually approved.<\/p>\n <p><strong>Formal Handover<\/strong><\/p>\n <p>Receive full delivery context, including:<\/p>\n <ul>\n <li>Discovery findings<\/li>\n <li>Workflow maps and agent logic<\/li>\n <li>Success criteria and KPIs<\/li>\n <li>Pilot narrative and client expectations<\/li>\n <\/ul>\n <p>Clarify:<\/p>\n <ul>\n <li>Scope, constraints, dependencies, and assumptions<\/li>\n <li>Technical and operational boundaries<\/li>\n <\/ul>\n <p><strong>Scope Confirmation<\/strong><\/p>\n <p>Translate high-level workflows into clear delivery components:<\/p>\n <ul>\n <li>AI Agent versions (v0, v1, v2\u2026)<\/li>\n <li>Integrations, channels, and data sources<\/li>\n <li>Dashboards, reporting, and monitoring<\/li>\n <li>Training, enablement, and documentation<\/li>\n <\/ul>\n <p>Align internally and with the client on:<\/p>\n <ul>\n <li>What is in scope vs out of scope for each phase<\/li>\n <\/ul>\n <\/li>\n <li><strong>Detailed Planning & Backlog Management<\/strong>\n <p>This is where ideas become execution.<\/p>\n <p>You own:<\/p>\n <ul>\n <li><strong>Building the delivery plan and timeline:<\/strong><\/li>\n <ul>\n <li>Milestones, sprints, and go-live checkpoints<\/li>\n <li>Cross-team dependencies (AI, backend, integrations, data, CX ops)<\/li>\n <\/ul>\n <li><strong>Creating and maintaining the delivery backlog:<\/strong><\/li>\n <ul>\n <li>Break down deliverables into tasks and subtasks<\/li>\n <li>Assign clear owners (AI Agent Engineers, Backend, Frontend, Data, Solutions)<\/li>\n <\/ul>\n <li><strong>Keeping tools accurate and trusted:<\/strong><\/li>\n <ul>\n <li>Trello \/ Jira \/ Notion as the single source of truth<\/li>\n <li>Task status, blockers, due dates, and changes<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Coordination & Day-to-Day Execution<\/strong>\n <p>You are the operational heartbeat of each pilot or project.<\/p>\n <p>Responsibilities include:<\/p>\n <ul>\n <li>Running regular execution cadences:<\/li>\n <ul>\n <li>Standups and check-ins<\/li>\n <li>Progress reviews and decision syncs<\/li>\n <\/ul>\n <li>Ensuring tight collaboration between:<\/li>\n <ul>\n <li>Solution Consultants (business & workflows)<\/li>\n <li>Engineering and AI teams (implementation)<\/li>\n <li>Client stakeholders (CX, IT, Operations, Compliance)<\/li>\n <\/ul>\n <li>Driving execution discipline:<\/li>\n <ul>\n <li>Clear meeting notes<\/li>\n <li>Action items with owners and deadlines<\/li>\n <li>Relentless follow-up until closure<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Risk, Change & Stakeholder Management<\/strong>\n <p>AI agent delivery comes with moving parts - you own visibility and control.<\/p>\n <p>You will:<\/p>\n <ul>\n <li>Maintain a risk & issues log covering:<\/li>\n <ul>\n <li>Technical risks (data access, integrations, latency, environments)<\/li>\n <li>Business risks (scope creep, stakeholder shifts, external dependencies)<\/li>\n <\/ul>\n <li>Manage change transparently:<\/li>\n <ul>\n <li>Assess impact on scope, timelines, and delivery<\/li>\n <li>Align with stakeholders before execution<\/li>\n <\/ul>\n <li>Provide clear, consistent communication:<\/li>\n <ul>\n <li>Status updates<\/li>\n <li>Escalations when needed<\/li>\n <li>Expectation management throughout the lifecycle<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>UAT, Go-Live & Post-Go-Live Stabilization<\/strong>\n <p>Plan and coordinate:<\/p>\n <ul>\n <li>UAT cycles and acceptance criteria<\/li>\n <li>Go-live readiness and rollout plans<\/li>\n <\/ul>\n <p>Ensure smooth transition:<\/p>\n <ul>\n <li>Monitor early performance and issues<\/li>\n <li>Coordinate fixes and optimizations<\/li>\n <\/ul>\n <p>Own final handover:<\/p>\n <ul>\n <li>Documentation<\/li>\n <li>Support transition<\/li>\n <li>Clear ownership post-delivery<\/li>\n <\/ul>\n <\/li>\n<\/ol>\n<h4>Requirements<\/h4>\n<ul>\n <li>5-8 years in:\n <ul>\n <li>SaaS implementation<\/li>\n <li>Technical project management<\/li>\n <li>Digital or platform delivery<\/li>\n <\/ul>\n <\/li>\n <li>3+ years delivering enterprise projects with multiple stakeholders (business & IT)<\/li>\n <li>Proven experience with:\n <ul>\n <li>Integrations, APIs, and data-driven workflows<\/li>\n <li>Background in CX, contact centers, CRM, or customer-facing platforms is a strong plus<\/li>\n <li>Experience working closely with product and engineering teams in Agile\/Scrum environments<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Must-Have Skills<\/h4>\n<ul>\n <li><strong>Project & Delivery Excellence<\/strong>\n <ul>\n <li>Strong command of:\n <ul>\n <li>Scoping, timelines, milestones<\/li>\n <li>RAID (Risks, Assumptions, Issues, Dependencies)<\/li>\n <\/ul>\n <\/li>\n <li>Confident running:\n <ul>\n <li>Standups, execution reviews, steering meetings<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Technical Literacy (Non-Coding)<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>API-based integrations and webhooks<\/li>\n <li>Data flows between systems<\/li>\n <\/ul>\n <\/li>\n <li>Able to:\n <ul>\n <li>Read basic API documentation and JSON payloads<\/li>\n <li>Translate technical constraints into delivery decisions<\/li>\n <\/ul>\n <\/li>\n <li>Solid conceptual understanding of:\n <ul>\n <li>SaaS platforms<\/li>\n <li>LLMs and AI agent workflows<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Stakeholder Management & Communication<\/strong>\n <ul>\n <li>Can confidently manage:\n <ul>\n <li>CX leadership<\/li>\n <li>IT and engineering teams<\/li>\n <li>Internal product and AI stakeholders<\/li>\n <\/ul>\n <\/li>\n <li>Produces:\n <ul>\n <li>Clear documentation<\/li>\n <li>Actionable recaps<\/li>\n <li>Concise, honest status updates<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Execution Mindset<\/strong>\n <ul>\n <li>Turns ideas into:\n <ul>\n <li>Tasks, owners, and deadlines<\/li>\n <\/ul>\n <\/li>\n <li>Keeps delivery tools always current and reliable<\/li>\n <li>Strong sense of ownership and follow-through<\/li>\n <\/ul>\n <\/li>\n <li><strong>AI Project Awareness<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>Iterative AI delivery (experiments, versions, evaluation cycles)<\/li>\n <li>Data privacy, guardrails, and quality metrics<\/li>\n <\/ul>\n <\/li>\n <li>Understands that AI delivery is adaptive, not linear<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Why Join Lucidya\u2019s AI Agents Team<\/h4>\n<ul>\n <li>Work at the intersection of AI, CX, and enterprise delivery<\/li>\n <li>Shape how AI agents are deployed in real-world, high-impact environments<\/li>\n <li>Partner with strong product, AI, and engineering teams<\/li>\n <li>Own delivery end-to-end - not just coordination<\/li>\n <li>Help define delivery standards for a brand-new AI business line<\/li>\n<\/ul>\n<p>Apply now and help us redefine the future of customer experience with AI agents.<\/p><\/p><p><\/p>

<p><h4>Position summary</h4> <p>Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connect and direct calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction.</p> <p>Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection, and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.</p> <p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking a skilled IT Infrastructure Systems Associate with 1–3 years of experience to provide technical assistance to end users, troubleshoot hardware and software issues, and support server maintenance activities.<br> The ideal candidate will have hands-on experience with Windows and Linux server environments, strong problem-solving skills, and excellent customer service abilities.<br> Responsibilities Provide first and second-level IT support via phone, email, chat, or in-person.<br> Troubleshoot and resolve hardware, software, and network issues (Windows, macOS, Office 365, etc.<br>). Assist with Windows server administration and Linux OS administration (user management, permissions, backups, updates).<br> Install, configure, and maintain laptops, printers, and peripherals.<br> Manage Active Directory, DNS, DHCP, and Group Policy in a Windows server environment.<br> Document IT incidents and resolutions in a ticketing system (e.<br>g., Workflow, K2).<br> Assist with network troubleshooting (LAN/WAN, VPN, Wi-Fi).<br> Support virtualization technologies (VMware, Hyper-V) as needed.<br> Educate users on IT best practices and security policies.<br> Collaborate with senior IT staff on infrastructure projects 1-3 years of experience in system Admin, IT Support, with expertise in Windows Server, Active Directory, Azure Active Directory (Azure AD), AD Connect, and Linux OS administration Bachelor’s degree in computer science, Information Technology, or a related field.<br> Preferred Skills Hands-On experience with Windows Server (2016/2019/2022) and/or Linux servers.<br> Knowledge of Active Directory, Group Policies, PowerShell commands, Azure AD, and Office 365 administration.<br> Familiarity with ticketing systems and ITIL processes.<br> Basic understanding of networking concepts (TCP/IP, DNS, VPN, firewalls).<br> Experience with remote desktop support tools (SCCM, Microsoft Intune, RDP).<br> Strong troubleshooting and problem-solving skills.<br> Excellent communication and customer service skills.<br></span> </div>

<p>We are looking for a skilled Data Engineer to design, build, and maintain scalable data pipelines and platforms that enable data-driven decision-making across the organization. The ideal candidate will have strong backend data engineering expertise and exposure to modern big data and AI- driven ecosystems.</p><p>Responsibilities:</p><ul><li>Design, develop, and optimize scalable data pipelines using Python or Java.</li><li>Build and maintain ETL/ELT frameworks using Apache Spark (Batch &amp; Streaming).</li><li>Write advanced SQL queries for data transformation, validation, and analytics.</li><li>Develop APIs to share data with other services.</li><li>Integrate data from multiple structured and unstructured sources.</li><li>Collaborate with Data Scientists, Analysts, and Product teams to support analytics and ML use cases.</li><li>Implement data validation, logging, and error-handling mechanisms.</li><li>Optimize pipeline performance and manage large-scale datasets.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's or Master's degree in Computer Science, Engineering, or related field.</li><li>3+ years of hands-on experience in Data Engineering or Big Data development.</li><li>Strong programming experience in Python and/or Java And Scala.</li><li>Hands-on expertise with Apache Spark (Batch &amp; Streaming).</li><li>Experience with scripting (Python, Bash, Shell).</li><li>API(Python, Java) Development skills.</li><li>Understanding of distributed systems and big data architectures.</li><li>Good knowledge in AWS services(S3, RDS, Redshift, Glue, EMR, Athena, Lambda, etc.).</li><li>Strong experience in data modeling and data warehousing.</li><li>Hands-on experience with batch and streaming data processing, and workflow orchestration tools such as Apache Airflow.</li><li>Experience in API and data integration, with exposure to GenAI integrations (LLMs, LangChain) considered a plus.</li><li>Strong problem-solving and analytical skills and ability to work in a fast paced environment.</li><li>Excellent communication and documentation skills.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Your Day-to-Day</span><ul><li><span>Welcome guests warmly and create a positive first impression.</span></li><li><span>Recognize returning and loyalty guests and provide personalized service.</span></li><li><span>Handle reservations, cancellations, upselling, and guest inquiries.</span></li><li><span>Check guests in and out efficiently, including ID verification and key handling.</span></li><li><span>Process cash and credit transactions accurately.</span></li><li><span>Respond to guest requests, questions, concerns, and messages promptly.</span></li><li><span>Provide information about hotel facilities, services, events, and local attractions.</span></li><li><span>Resolve guest issues professionally and involve management when needed.</span></li><li><span>Maintain safety, security, and brand standards at all times.</span></li><li><span>Maintain a professional appearance and act as a positive brand ambassador.</span></li><li><span>Work closely with other hotel departments to ensure a seamless guest experience.</span></li><li><span>Support colleagues with additional duties when required.</span></li></ul><span>What We Need From You</span><ul><li><span>Previous experience in Front Office or a guest-facing hotel role.</span></li><li><span>Excellent communication and interpersonal skills.</span></li><li><span>Guest-focused, friendly, and professional attitude.</span></li><li><span>Good English communication skills; additional languages are a plus.</span></li><li><span>Strong attention to detail and ability to multitask.</span></li><li><span>Good problem-solving and teamwork skills.</span></li><li><span>Professional appearance and positive attitude.</span></li><li><span>Ability to work flexible shifts, including weekends and holidays.</span></li></ul><br> </div>

<p><h4>Company description</h4> <p><strong>Why work for Accor?</strong><br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p><strong>Life guard - Mövenpick Resort & Residences Aqaba</strong></p> <p>To effectively and efficiently supervise the swimming pools, summer pool, children’s pool, winter pool, spa infinity pool, beach lounge infinity pool, constantly monitoring people’s actions and taking full control of water safety, ensuring all operating and emergency procedures are followed at all times.</p> <h4>What is in it for you:</h4> <ul> <li>Performs as per OSM standards and in line with the 7 hospitality keys and 4 cornerstones.</li> <li>Attend training classes as per schedule.</li> <li>Shows fullest cooperation and respect within the team and other departments.</li> <li>Employee benefit card offering discounted rates in Accor worldwide.</li> <li>Learning programs through our academies.</li> <li>Opportunity to develop your talent and grow within your property and across the world.</li> <li>Ability to make a difference through our corporate social responsibility activities, like Planet 21.</li> </ul> <h4>What you will be doing:</h4> <ul> <li>Shows fullest cooperation and respect within the team and other departments.</li> <li>Ensure safe daily operations within the recreation areas by ensuring compliance with all health, safety and fire prevention policies and procedures.</li> <li>Maintain a friendly, neat and pleasant image to the hotel and day use guests. Must always be in correct clean uniform with a name badge.</li> <li>Actively supervise the pools, beach and related facilities, ensuring all safety rules and regulations of the recreation area are strictly followed. Constantly monitor swimming pools and beach activities, assisting all users who may experience difficulty in the water, especially when entering.</li> <li>Inform supervisor or line manager as well as security and main gate on changing weather conditions and related partial or full closing.</li> <li>Be able to learn local roads, network and conditions as well as the fastest and safest routes.</li> <li>Be responsible for maintaining a high level of cleanliness throughout the working area at all times.</li> </ul> <h4>Your experience and skills include:</h4> <ul> <li>Sound knowledge of local streets, tourist attractions, local culture, events etc.</li> <li>Sound knowledge of local customs and traditions.</li> <li>Ensure very good cleanliness and regular maintenance of the hotel shuttle buses.</li> <li>Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.</li> </ul> <h4>Your team and working environment:</h4> <p>Works in harmony with all hotel employees, applies OSM rules and provides personalized service within the limit of the established job specification.</p> <h4>Our commitment to diversity & inclusion:</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <h4>Qualifications</h4> <p>Life guard license</p> <h4>Additional information</h4> <p>Your team and working environment:<br> In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <h4>Our commitment to diversity & inclusion:</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><br></p><p>As a Multi-disciplinary design Engineer, you will play a pivotal role in the detailed design of multi-disciplinary infrastructure works. Your responsibilities will include developing coordinated design deliverables across electrical, mechanical, instrumentation, and control systems for industrial projects. The role focuses on producing accurate, constructible, and fully coordinated designs, drawings and layouts in close collaboration with lead design engineers and other disciplines.</p><p>Project Context : Haskoning is engaged in multiple projects at the Arab Potash Corporation (APC), which involves critical infrastructure works in the Dead Sea Area. The design Engineer will be supporting the design team, coordinating with other disciplines, and ensuring consistency across all project phases.</p><p>Key Responsibilities</p><ul><li>Prepare multidisciplinary design deliverables in accordance with project specifications, applicable codes, and standards</li><li>Coordinate layouts and interfaces between electrical, mechanical, civil, structural, and process disciplines</li><li>Support constructability, safety, and maintainability through design</li><li>Ensure drawing quality, consistency, and adherence to project CAD/BIM standards</li><li>Participate in design reviews, model reviews, and coordination meetings</li></ul><p>Specific discipline requirements</p><p>Electrical Design</p><ul><li>Develop layouts for LV/MV systems, including:</li><li>Power distribution</li><li>MCCs, switchgear, transformers</li><li>Cable routing and containment (trays, ladders, conduits)</li><li>Earthing and lightning protection systems</li><li>Prepare single-line diagrams, load layouts, and equipment arrangement drawings</li><li>Coordinate electrical room layouts and access/clearance requirements</li></ul><p>Mechanical Design</p><ul><li>Prepare layouts for mechanical equipment such as:</li><li>Pumps, motors, compressors, valves</li><li>Skids, pipework, supports, and access platforms</li><li>Develop general arrangement (GA) drawings and mechanical layouts</li><li>Coordinate mechanical interfaces with electrical and instrumentation systems</li><li>Incorporate installation, maintenance, and lifting requirements into designs</li></ul><p>Instrumentation &amp; Control Design</p><ul><li>Develop instrumentation layouts, including:</li><li>Field instruments, panels, and junction boxes</li><li>Instrument tubing and impulse lines</li><li>Analyzer shelters and instrument air systems</li><li>Prepare cable and tubing routing layouts</li><li>Assist with I/O layouts, control panel arrangements, and interface diagrams</li><li>Coordinate with control systems engineers for PLC/SCADA-related layouts</li></ul><p>Coordination &amp; Documentation</p><ul><li>Ensure clash-free and coordinated designs across all EMI&amp;C discipline</li><li>Support preparation of:</li><li>Layout drawings</li><li>Section details</li><li>Typical installation details</li><li>Incorporate comments from engineering reviews, HAZOPs, and constructability reviews</li><li>Assist in preparation of as-built drawings</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Electrical, Mechanical, Instrumentation Engineering, or related technical discipline, Master degree is preferred</p><p>Minimum 10 years of experience in industrial or infrastructure projects</p><p>Proven experience working on multidisciplinary EMI&amp;C designs</p><p>Experience in EPC or consultant environments is an advantage</p><p>Attention to detail and ability to manage multiple tasks</p><p>Excellent skills with MS Office suite</p><p>Good communication skills and a collaborative approach to working with multidisciplinary and cultural teams</p><p>Professionally skilled in english</p><p>Familiarity with international standards (e.g., BS, DIN, ASTM, IEEE, IEC, API, ISO)</p><p>Start Date: as soon as possible</p><p>Location Requirement: You must be currently based in Jordan or the surrounding Dead Sea region. Due to project requirements, candidates must be available to work on-site and align with the local working schedule and time zone.</p>

<p><h4>Position summary</h4> <p>Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.</p> <p>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<p><h4>Position summary</h4> <p>Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.</p> <p>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<br>RESPONSIBILITIES<br>Program Implementation (60%)<br>• Youth and workforce development grants<br>• Coordinate with Program instructors and trainers on required reporting, attendance, materials, and milestone documents<br>• Perform administrative tasks such as certificate printing, service and material procurements and data collection for programs she/he is in charge of<br>• Lead on preparing statistical and narrative reports about all program or training activities and results or programs she/he is in charge of, for the review of the SM (And regional staff as appropriate)<br>• Assist in developing budgets and proposals as requested by the SM<br>• Participate in budget re-alignment exercises integrating developments of projects, as needed<br>• Assist in the development and expansion of relevant language and skills development programs, based on departmental and organizational plans focusing on public courses<br>• Prepare contract requests in coordination r for all trainers on programs under her/his responsibility<br>• Coordinate with other departmental staff, finance and HR on trainer assignments, contracts, payments, and schedules<br>• Conduct background checks on prospective trainers<br>• Procure transportation for Amideast trainers to off-site programs via Amideast standard operating procedures (SOPs)<br>• Conduct periodic quality assurance (QA) visits to program sites, recommending actions to line management, if any<br>• Schedule placement tests for students/participants and record, and document results with teachers, archives and for students<br>• Maintain accurate and up to date filing and records in compliance with program requirements<br>• For courses, where Amideast incurs material development expenses to trainers, approve and review all developed materials with the SM and/or relevant staff, and archives them into the SharePoint and updates the library of materials/courses that are developed at Amideast<br>QA, MEAL, and Reporting (20%)<br>• Analyze the post-training assessments and surveys and provide summaries to the English Language &amp; Institutional Development Programs Manage for reporting<br>• Participate in documenting progress of programs, classes, and student learning outcomes for the purposes of end-of-year organization reporting and for donor reporting<br>• Propose new improvements to the delivery of classes, communication channels and developing new customer bases tailored for youth and workforce development programs<br>• Contribute to the programs progress reporting, monitoring, and final reports in compliance with donors requirements<br>Developing Amideast s Offerings and Business (30%)<br>• Follow up on calls and inquiries and respond to customer requests or deliver requests to the relevant department or position for the fee-for-service young learners' summer and winter camp programs<br>• Ensure direct outreach emails to school administrators, teachers and parents are shared and respond to enquiries and collect interest forms<br>• Update the database of school staff and parents for future communications and marketing efforts for the T&amp;P department<br>• Achieve 20 enrollments or more for each young learner program<br>• Propose and lead on data collection to allow Amideast to launch new thematic young learner programs integrating past and existing capabilities including, but not limited to: STEM, journalism and media, entrepreneurship and innovation<br>• Launch and monitor the performance of teachers for young leaners programs in the summer and winter vacations, collect data and administer surveys and follow-up engagement activities with enrolled students<br>• Take insights and lessons learned from program implementation, challenges, and successful customer attraction channels<br>• Produce a recommendation report to management to enhance:<br>• Addressing the changing needs of youth programs deduced from implementation successes and challenges<br>• Media, communication, and outreach channels<br>• New partnerships explored for young learner programs<br>• Use insights to summarize recommendations for improvements<br>• Support business development efforts of the SM through market mapping to summarize youth grants and funding opportunities suitable for Amideast<br>• Support in concept note drafting for youth grants<br>Others (General)<br>• Communicate and coordinate frequently, accurately, and responsibly with Amideast s office in Amman and program staff<br>• Exhibit behavior and communications that reflect Amideast s goals of strengthening partnerships and understanding<br>• Follow Amideast s standard operating procedures<br>• Collaborate closely with other departments along with external relations to promote Amideast products and services<br>• Perform any other Amideast work-related duties requested by the Program Manager and/or Country Director, including supporting in the task load of other departments as required<br>QUALIFICATIONS AND SKILLS<br>• A minimum of a bachelor s degree in a relevant field<br>• A minimum of 5 years of relevant experience<br>• Proficiency in Arabic and English<br>• Computer literacy in MS Office<br>• Ability to multi-task and prioritize responsibilities<br>• Excellent oral and written communication and interpersonal skills<br>• Must possess problem-solving skills<br>• Cross-cultural sensitivity and customer service orientation<br>• Able to work under pressure and meet short deadlines<br>• Approachable and professional<br>• Service-oriented: Actively looking for ways to help people<br>• A self-starter, positive work attitude and a team player<br>• Respects and exercises confidentiality<br>• Dependable and professional<br><br>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Telecom Wholesale Manager <ul> <li><span>Posting Date</span>: 08/09/2026</li> <li><span>Ref</span>: ITJOR63</li> <li><span>Position</span>: Telecom Wholesale Manager</li> <li> </li><li><span>Location</span>: Jordan</li> <li><span>City</span>: Amman</li> <li> </li><li><span>Sector</span>: Other</li> <li><span>Years of Experience</span> Minimum 6 years of relevant experience in telecommunications, with significant experience in wholesale, interconnect, roaming, or related commercial functions.</li> <li> </li><li><span>Qualification</span>: Bachelor's degree in Telecommunications Engineering, Electrical Engineering, Business Administration, Finance, Economics, or a related field</li> <li><span>Salary</span>: 2000JD - 3000JD</li> <li><span>Workdays</span>: </li> <li> </li><li><span>Description</span>: <strong>Key Responsibilities:</strong> <ul> <li><strong>Strategic Roadmap &amp; Revenue Ownership:</strong> Design and execute the long-term commercial strategy for all wholesale business streams to unlock new market share and maximize revenue growth.</li> <li><strong>Carrier &amp; Roaming Partnership Management:</strong> Direct international and local mobile operator agreements, overseeing end-to-end commercial cycles: contract negotiations, traffic routing, billing, settlements, and reporting.</li> <li><strong>Infrastructure &amp; Asset Monetization:</strong> Optimize and commercialize core telecom assets, including fiber connectivity for mobile sites, PoP (Points of Presence) leasing, and data center connectivity partnerships.</li> <li><strong>Global Ecosystem Expansion:</strong> Cultivate strategic alliances with international carriers, ISPs, and telecom consortia to scale cross-border connectivity and international wholesale circuits.</li> <li><strong>Product Line Management:</strong> Lead commercial initiatives for Bulk SMS services, interconnect traffic, and regional wholesale operations across Jordan.</li> <li><strong>Financial Analysis &amp; Feasibility:</strong> Conduct rigorous financial modeling, feasibility studies, and cost-structure evaluations for investments and business development ventures.</li> <li><strong>Team Leadership:</strong> Coach, mentor, and evaluate a high-performing commercial team to foster operational excellence and professional growth.</li> </ul> <strong>Qualifications &amp; Requirements:</strong> <ul> <li><strong>Industry Expertise:</strong> 6+ years of specialized experience in telecom wholesale, with demonstrated mastery over international carrier relationships, roaming, interconnect, and ISP ecosystems.</li> <li><strong>Strategic Commercial Vision:</strong> Proven track record of spearheading high-growth commercial strategies, negotiating complex international telecom contracts, and driving bottom-line growth.</li> <li><strong>Technical Asset Mastery:</strong> Hands-on commercial background involving fiber network expansion, data centers, PoPs, and subsea or terrestrial infrastructure projects.</li> <li><strong>Financial Acumen:</strong> Strong expertise in wholesale settlement mechanics, billing frameworks, cost optimization, and investment feasibility modeling.</li> <li><strong>Executive Leadership:</strong> Outstanding stakeholder management, negotiation prowess, and team leadership skills.</li> <li><strong>Language Proficiency:</strong> Full professional fluency in both <strong>Arabic</strong> and <strong>English</strong>.</li> <li><strong>Education:</strong> Bachelor’s degree in Telecommunications Engineering, Electrical Engineering, Business Administration, Finance, Economics, or a related field.</li> </ul> <br> More<br> </li> </ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p><h4>Position summary</h4> <p>Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.</p> <p>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<p>About the Role: We're looking for a Senior Account Manager to own erad's top-up book end to end - from qualifying through disbursement - while leading retention on flagged accounts. You'll run a portfolio against a revenue and retention target and help shape erad's next cross-sell initiative.</p><p>What You'll Do:</p><ul><li>Develop and maintain a lightweight customer tiering model based on established policies and data.</li><li>Schedule and conduct tiered check-ins with clients, adhering to the cadence assigned to each tier.</li><li>Manage CSAT/NPS surveys following each completed top-up and accurately log all responses.</li><li>Manage the early-warning list for client retention and route flagged accounts to the retention offer checklist for follow-up.</li><li>Support the entire lifecycle of top-ups, including qualification, outreach, structuring, and disbursement.</li><li>Ensure top-up and retention reporting numbers are consistently current and accurate.</li><li>Promptly escalate at-risk accounts and identify unusual patterns in client behavior.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Who We're Looking For:</p><p>Education/Certifications: Bachelor s degree in business, finance, or a related field, or equivalent practical experience.</p><p>Experience: 5+ years of experience in account management or customer-facing roles.</p><p>Technical Skills: Proficiency in using spreadsheets and working with structured data.</p><p>Languages: Fluency in both Arabic and English.</p><p>Familiarity: Experience with CRM or other account management tools is a plus.</p>

<p>Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist , and let your heart guide you in this world where life beats faster.</p><p>Job Description Receptionist Are you passionate about delivering exceptional service and creating memorable experiences for guests? Join our team at ibis Hotel Amman as a Front Desk Reception Agent, where you will be at the forefront of our guest experience. Job Duties Include : Reporting to the Front Desk Manager, responsibilities and essential job functions include, but are not limited to, the following:</p><p>Consistently offer professional, friendly and engaging service</p><p>Greet, check-in/check-out and settle guest accounts while ensuring all service standards are followed</p><p>Document all guest requests, complaints or issues immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction</p><p>Assist guests regarding hotel facilities in an informative and helpful way</p><p>Respond to each Guest who approaches the Reception Desk</p><p>Drive rate through up-selling room brands</p><p>Follow departmental and hotel policies, procedures, service and safety standards</p><p>Other duties as assigned</p><p>What s in it for you:</p><p>Employee discounted rates in Accor worldwide</p><p>Learning programs through our Academies</p><p>Opportunity to develop your talent and grow within your property and across the world!</p><p>What you will be doing:</p><p>Greet, check-in, respond to requests and settle accounts while providing exceptional service</p><p>Take initiative to add a personalized experience</p><p>Proudly promote the hotel facilities, looking for opportunities to enhance a guest s stay through up-selling</p><p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><p>Note: Customization may be included for any specific local or legislative requirements, such as work permits</p><p>Our commitment to Diversity &amp; Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.</p><p>From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.</p><p>Our Brands include:</p><p>-Raffles</p><p>-Fairmont</p><p>-Sofitel</p><p>-MGallery</p><p>-Grand Mercure</p><p>-Pullman</p><p>-Swissôtel</p><p>-Novotel</p><p>-Suite Novotel</p><p>-Mercure</p><p>-Thalassa sea &amp; spa</p><p>-Adagio</p><p>-ibis</p><p>-ibis Styles</p><p>-ibis budget</p><p>-HotelF1</p><p><strong>Desired Candidate Profile</strong></p><p>Ability and willingness to work a variety of shift work, including evenings/weekends/early morning/overnights Previous experience in Front Desk or customer service an asset Previous Property Management System (PMS) experience an asset Proficient in the English language (verbal &amp; written), second language an asset Must display strong communication, analytical, organizational and administrative skills to be able to deal with multiple priorities simultaneously Strong interpersonal and problem solving abilities Highly responsible &amp; reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively with fellow colleagues as part of a team Ability to focus attention to guest needs, remaining calm and courteous at all times</p>