Sales Rep. Jobs in Jordan
1243 Jobs Found
<h2 class="h5">Job description</h2>
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About the Role <br> <p><span>We are looking for a highly motivated and passionate candidate to </span><span>Developing services, applications and solutions based on business and sales requirements for Business Support Systems and Customer Care Applications as well as monitoring their performance and ensuring day-to-day smooth running of systems, in addition to maintaining deployed and subsequently recommending upgrades to improve the functionality and performance of systems.</span></p><br><p><span>Main Responsibilities, will include but will not be limited to:</span></p><br><ul><li><p><span>Studying business and sales requirements and subsequently developing them into services, applications, and solutions, as well as testing and integrating them with CRM and other enterprise systems and platforms and contributing to the optimization of implemented systems. In addition to maintaining and developing Zain internal and external web services and APIs including REST and SOAP APIs and third-party integrations</span></p><br></li><li><p><span>Developing programs and Integration processes for Business Support Systems and Customer Care Applications and touch points including Billing System, Provisioning System, CRM, ERP, </span><b><span>mobile applications, USSD, IVR, payment systems, external partners, and other enterprise platforms</span></b><span>, etc.</span></p><br></li><li><p><span>Assisting in coding, implementing and maintaining Relational Database Management (RDBM) systems within the company, as well as troubleshooting problems that may arise and recommending suitable corrective and preventive actions in that regard, including database development and integration using Oracle SQL and SQL server.</span></p><br></li><li><p><span>Developing and Administrating Zain Services using different technologies including Microsoft .Net Framework & .Net Core (Web Services, Rest APIs, Microservices, back ends, etc...), Oracle PL/SQL, DELPHI, C#, Kafka and message queuing technologies, Redis, messaging and event-driven integration technologies, etc.</span></p><br></li><li><p><span>Monitoring the performance of servers and applications and ensuring they are running smoothly on a daily basis, as well as analyzing deployed products and subsequently reporting developmental areas to improve functionality of systems, performance, availability, stability, and reliability.</span></p><br></li><li><p><span>Administering and maintaining customer touch points web services including Zain Portal, Zain USSD, CRM, IVR, Zain APP, CMS, payment platforms, and other internal/external integration services, etc., as well as communicating requirements to vendors and ensuring that problems are followed up and resolved in a timely manner.</span></p><br></li><li><p><span>Analyzing and improving current system integrations and migration strategies </span><b><span>including modernization of legacy services and applications and adoption of scalable integration and microservices architectures</span></b><span>.</span></p><br></li><li><p><span>Maintaining the integrity and smooth functioning of the company's integration architecture, including APIs, microservices, Kafka and message queuing technologies, event-driven integrations, and integrations with internal and external systems.</span></p><br></li><li><p><span>Testing systems and effectively troubleshooting and debugging complications in an accurate and timely manner, as well as maintaining the archiving and documentation processes and creating SQL reporting service reports. Ensuring proper technical documentation, source control, code review, deployment, and CI/CD practices are followed for developed solutions.</span></p><br></li><li><p><span>Maintaining strong relationships with vendors and software providers and ensuring that continuous support and maintenance is provided to implemented systems, as well as coordinating technical integrations, requirements, testing, troubleshooting, and production support with internal and external parties.</span></p><br></li><li><p><span>Providing end users with required training for systems and applications deployed to end users and handling their complaints and inquiries to ensure proper utilization of the concerned systems.</span></p><br></li></ul> <br> <br><br> What We Need From You <br> <p><span>To be shortlisted for this position, you will need to comply with all of the below requirements:</span></p><br><ul><li><p>Holds a bachelor’s degree in <span>Computer Science, Computer Engineering</span> or any related field</p><br></li><li><p>Minimum : 1 year of relevant experience.</p><br></li></ul> <br> <br><br> About US <br> <p>We are an equal opportunity employer and welcome applicants from all backgrounds, including People with disabilities or people who have undergone severe surgeries and require special accommodations. We provide an inclusive work environment and are committed to accommodating all employees. </p><br><p>If you require accommodations during the application or interview process, please let us know and we will work with you to meet your needs.</p><br> <br> <br> </div>
<p><h4>Job summary<\/h4>\n<p>Assists the director of security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and standard operating procedures.<\/p>\n\n<h4>Candidate profile<\/h4>\n<p><strong>Education and experience<\/strong><\/p>\n<ul>\n<li>High school diploma or GED; 3 years experience in the security\/loss prevention or related professional area.<\/li>\n<li>Or 2-year degree from an accredited university in criminal justice or related major; 1 year experience in the security\/loss prevention or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n<p><strong>Managing security operations<\/strong><\/p>\n<ul>\n<li>Assists in the development and implementation of emergency procedures.<\/li>\n<li>Recommends follow-up action for security breaches.<\/li>\n<li>Conducts investigation of all losses of property assets and refers to proper management for disposition.<\/li>\n<li>Deploys security staff to effectively monitor and protect property assets.<\/li>\n<li>Complies with all corporate security safety and security management guidelines and procedures.<\/li>\n<li>Completes proper documentation and reports all employee accident and general liability incidents to claims reporting service.<\/li>\n<li>Conducts periodic patrols of entire property and parking areas.<\/li>\n<li>Recognizes success across areas of responsibility.<\/li>\n<li>Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<\/li>\n<li>Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.<\/li>\n<li>Implements action plans to monitor and control risk.<\/li>\n<li>Keeps abreast of local criminal activity as it may impact property.<\/li>\n<li>Maintains required reports and documentation regarding patrols of property and parking areas.<\/li>\n<li>Inspects all security equipment and ensures it is fully functioning.<\/li>\n<li>Provides means for obtaining necessary medical attention on a timely basis.<\/li>\n<li>Conducts hourly employee performance appraisals according to standard operating procedures.<\/li>\n<li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<\/li>\n<li>Completes disciplinary procedures and documentation according to standard and local operating procedures (SOPs and LSOPs) and supports the peer review process.<\/li>\n<li>Maintains first aid and CPR certifications required for security officers.<\/li>\n<li>Implements local authority requirement for security and safety.<\/li>\n<\/ul>\n\n<p><strong>Leading security teams<\/strong><\/p>\n<ul>\n<li>Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.<\/li>\n<li>Celebrates successes by publicly recognizing the contributions of team members.<\/li>\n<li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/li>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<li>Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<\/li>\n<li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<\/li>\n<li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<\/li>\n<li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n<\/ul>\n\n<p><strong>Providing and ensuring exceptional customer service<\/strong><\/p>\n<ul>\n<li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<\/li>\n<li>Empowers employees to provide excellent customer service.<\/li>\n<li>Meets quality standards and customer expectations on a daily basis.<\/li>\n<li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<\/ul>\n\n<p><strong>Conducting human resources activities<\/strong><\/p>\n<ul>\n<li>Assists in minimizing cost of accident claims through aggressive claims management.<\/li>\n<li>Brings issues to the attention of human resources as necessary.<\/li>\n<li>Strives to improve service performance.<\/li>\n<li>Administers property policies fairly and consistently.<\/li>\n<\/ul>\n\n<p><strong>Additional responsibilities<\/strong><\/p>\n<ul>\n<li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n<li>Develops and maintains a working relationship with local law enforcement authorities.<\/li>\n<li>Informs and\/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<\/li>\n<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.<\/li>\n<li>Provides guidance in setting health and safety policies and standards.<\/li>\n<li>Coordinates with event sales for VIP escort and media control for large events.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand\u2019s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The successful candidate will be supporting and advising the direct client facing teams within Consulting on engagement delivery excellence. This is a unique opportunity to engage in cross-border collaboration with Deloitte professionals across the Deloitte network, broadening your knowledge and building your competencies and skills. The successful candidate s key responsibilities include, among others: Assist in performing initial risk screenings of opportunities and proposals, and Support identification of risks across key dimensions: Commercial (pricing, margin, payment terms), Delivery (scope clarity, timelines, dependencies), Compliance (regulatory, contractual obligations), Operational (resourcing, governance readiness) Maintain structured risk logs and trackers Support preparation for governance meetings, and Compile risk summaries, key issues, and supporting data for review meetings Track action items, decisions, and approvals from governance meetings, and Ensure documentation completeness and audit readiness Review proposal documents to flag standard risk indicators Ensure opportunity documentation aligns with internal policies and guidelines, and Maintain version control and organized repository of risk-related documentation Liaise with stakeholders (e.g. client facing teams, Sales, Delivery, Finance, Legal, QRM), and Support alignment between teams on risk-related matters Follow up on risk mitigation actions and required inputs Provide data-driven insights, and Prepare structured reports and dashboards, e.g: Risk status of key opportunities, Governance outcomes and trends Developing a deep understanding of our Consulting service offerings Work, including independently, within an environment where requirements change frequently and therefore this role is also likely to change and expand with time Maintaining policies and procedures Implementing, and maintaining standard delivery excellence procedures and processes. Leadership Capabilities: Builds own understanding of our purpose and values; explores opportunities for impact Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent Understands expectations and demonstrates personal accountability for keeping performance on track Actively focuses on developing effective communication and relationship-building skills Understands how their daily work contributes to the priorities of the team and the business</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Undergraduate and/or Postgraduate degree from a reputable University in Risk Management, Business Administration, International Business or related disciplines</li><li>2-3 years experience in a quality or risk management role</li><li>Excellent written and verbal communication skills</li><li>Ability to manage a demanding workload effectively and to be responsive</li><li>Experience of dealing with multiple senior stakeholders</li><li>Strong time management skills with ability to prioritise workload and work under pressure with a flexible approach</li><li>Excellent attention to detail with a commitment to finishing tasks to the highest standards</li><li>Ability to quickly assess the risk areas and recommend ways of mitigating or managing them</li><li>Analytical skills - ability to use judgment, analyse facts and draw logical conclusions</li><li>Excellent command of the English language, both verbal and written</li><li>Arabic is a plus</li><li>Good level of technical proficiency and computer literacy particularly with spreadsheets (Word, Excel, PowerPoint)</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><br></div><div><div><div><div> <p>The successful candidate will be supporting and advising the direct client facing teams within Consulting on engagement delivery excellence.</p> <p>This is a unique opportunity to engage in cross-border collaboration with Deloitte professionals across the Deloitte network, broadening your knowledge and building your competencies and skills.</p> <p> <br> </p> <p> <strong>The successful candidate s key responsibilities include, among others:</strong> </p> <ul> <li>Assist in performing initial risk screenings of opportunities and proposals, and Support identification of risks across key dimensions: Commercial (pricing, margin, payment terms), Delivery (scope clarity, timelines, dependencies), Compliance (regulatory, contractual obligations), Operational (resourcing, governance readiness)</li> <li>Maintain structured risk logs and trackers</li> <li>Support preparation for governance meetings, and Compile risk summaries, key issues, and supporting data for review meetings</li> <li>Track action items, decisions, and approvals from governance meetings, and Ensure documentation completeness and audit readiness</li> <li>Review proposal documents to flag standard risk indicators</li> <li>Ensure opportunity documentation aligns with internal policies and guidelines, and Maintain version control and organized repository of risk-related documentation</li> </ul> <p> <span> <span> </span> </span>Liaise with stakeholders (e.g. client facing teams, Sales, Delivery, Finance, Legal, QRM), and Support alignment between teams on risk-related matters</p> <ul> <li>Follow up on risk mitigation actions and required inputs</li> <li>Provide data-driven insights, and Prepare structured reports and dashboards, e.g: Risk status of key opportunities, Governance outcomes and trends</li> <li>Developing a deep understanding of our Consulting service offerings</li> <li>Work, including independently, within an environment where requirements change frequently and therefore this role is also likely to change and expand with time</li> <li>Maintaining policies and procedures</li> <li>Implementing, and maintaining standard delivery excellence procedures and processes.</li> </ul> <div> <br> </div> <p> </p> <p> <strong>Leadership Capabilities:</strong> </p> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent </li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track </li> <li>Actively focuses on developing effective communication and relationship-building skills</li> <li>Understands how their daily work contributes to the priorities of the team and the business</li> </ul> <div> <br> </div> <p> </p> <p> <strong>Qualifications:</strong> </p> <ul> <li>Undergraduate and/or Postgraduate degree from a reputable University in Risk Management, Business Administration, International Business or related disciplines</li> <li>2-3 years experience in a quality or risk management role</li> <li>Excellent written and verbal communication skills</li> <li>Ability to manage a demanding workload effectively and to be responsive</li> <li>Experience of dealing with multiple senior stakeholders</li> <li>Strong time management skills with ability to prioritise workload and work under pressure with a flexible approach</li> <li>Excellent attention to detail with a commitment to finishing tasks to the highest standards</li> <li>Ability to quickly assess the risk areas and recommend ways of mitigating or managing them</li> <li>Analytical skills - ability to use judgment, analyse facts and draw logical conclusions</li> <li>Excellent command of the English language, both verbal and written </li> <li>Arabic is a plus</li> <li>Good level of technical proficiency and computer literacy particularly with spreadsheets (Word, Excel, PowerPoint)</li> </ul> </div> <br></div></div></div></div></section>
<p>POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>
<h2 class="h5">Job description</h2>
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About the Role <br> <p>Join the <b>Technology & Digital Innovation </b>department under our <b>Grow Inclusive Internship</b> Program for <b>Persons with Disabilities</b>, a<b> paid 1–3 month</b> internship opportunity and gain impactful practical experience in a professional work environment.</p><br><p>This program is designed to support students and graduates on their learning journey by enhancing both technical and soft skills, while providing meaningful hands-on experience that contributes to career development.</p><br><p><strong>Team Key Activities:</strong><br></p><br><ul><li><p>Studying business and sales requirements and subsequently developing them into services, applications, and solutions, as well as testing and integrating them to current CRM systems and contributing to the optimization of implemented systems. In addition to maintaining and developing Zain internal and external web services and APIs</p><br></li><li><p>Developing programs and Integration processes for Business Support Systems and Customer Care Applications and touch points including Billing System, Provisioning System, CRM, ERP, etc.</p><br></li><li><p>Assisting in coding, implementing, and maintaining Relational Database Management (RDBM) systems within the company, as well as troubleshooting problems that may arise and recommending suitable corrective and preventive action in that regard.</p><br></li><li><p>Developing and Administrating Zain Services using different technologies including Microsoft .Net Framework & .Net Core (Web Services, Rest APIs, Microservices, back ends, etc...), Oracle PL/SQL, etc...</p><br></li><li><p>Monitoring the performance of servers and applications and ensuring they are running smoothly on daily basis, as well as analyzing deployed products and subsequently reporting developmental areas to improve functionality of systems.</p><br></li></ul> <br> <br><br> What We Need From You <br> <p>We are looking for a <b>graduate or Final year student</b> holding a bachelor's degree in <b>Computer Science, Computer Engineering, Software Engineering</b> or <b>Computer Information System.</b></p><br> <br> <br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>POSITION SUMMARY </b>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: high school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>As our Spa Receptionist, you will be the first point of contact for our guests and members, creating a welcoming and professional experience from arrival to departure. You will play a key role in managing spa reservations, guest inquiries, retail sales, administrative functions, and daily reception operations while ensuring exceptional service standards are consistently delivered. This position requires excellent communication skills, strong attention to detail, and a passion for wellness and hospitality.</p>
<h4>What you will do</h4>
<ul>
<li>Welcome guests and members warmly, ensuring a personalized and seamless spa experience.</li>
<li>Manage spa reservations, appointments, cancellations, and schedule updates using the spa management system.</li>
<li>Communicate appointment details and schedule changes promptly to therapists and spa team members.</li>
<li>Process guest payments, charges, memberships, gift certificates, and retail transactions accurately.</li>
<li>Maintain daily cashier reports, accounting records, and reconciliation procedures in accordance with established policies.</li>
<li>Read, update, and communicate relevant information from the daily logbook to ensure smooth operations.</li>
<li>Handle incoming and outgoing correspondence and maintain organized guest and membership records.</li>
<li>Promote spa treatments, memberships, packages, and retail products to maximize revenue opportunities.</li>
<li>Provide knowledgeable recommendations on spa services, wellness products, and treatment benefits.</li>
<li>Monitor and maintain inventory levels of retail products, office supplies, guest amenities, and spa linen items.</li>
<li>Prepare regular operational reports, including membership status, expired memberships, attendance statistics, birthday reports, therapist commissions, and monthly performance reports.</li>
<li>Ensure the reception area, juice bar, guest waiting areas, and surrounding facilities remain clean, organized, and always welcoming.</li>
<li>Respond professionally to guest feedback, requests, and concerns, escalating issues when necessary.</li>
<li>Maintain confidentiality of guest information and financial records.</li>
<li>Follow all hotel safety, security, emergency, and operational procedures.</li>
<li>Assist with special projects and additional duties as assigned by Spa Management.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>Previous experience in a spa, wellness, hospitality, or front office environment preferred.</li>
<li>Strong customer service and interpersonal skills with a guest-focused mindset.</li>
<li>Excellent verbal and written communication skills in English; Arabic language skills are an advantage.</li>
<li>Experience with spa booking systems, property management systems, or point-of-sale systems is preferred.</li>
<li>Strong organizational and administrative abilities with excellent attention to detail.</li>
<li>Ability to handle multiple priorities in a fast-paced environment while maintaining professionalism.</li>
<li>Basic accounting, cash-handling, and reporting skills.</li>
<li>Sales-oriented approach with the ability to recommend services and retail products confidently.</li>
<li>Proficiency in Microsoft Office applications and general computer systems.</li>
<li>Positive attitude, teamwork skills, and a passion for delivering exceptional guest experiences.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary and benefits package.</li>
<li>Opportunities for professional development and career growth.</li>
<li>A supportive and collaborative work environment.</li>
<li>Training programs designed to enhance your hospitality and wellness expertise.</li>
<li>Employee wellness and recognition programs.</li>
<li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li>
</ul>
<h4>Schedule & hours</h4>
<p>Full time job.</p>
<p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>
<h2 class="h5">Job description</h2>
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Org. Setting and Reporting<br>In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of the United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda, and fully embodies the UN 2.0 shift—anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The Regional Director reports to the Assistant Secretary-General (ASG)/Director, Development Coordination Office (UNDCO), under the overall leadership of the Chair of the UNSDG/Deputy Secretary-General as a second reporting officer. The Regional Director leads DCO's interface at the regional level, ensuring effective horizontal collaboration across the UN Development System. The Regional Director performs a key strategic role in advancing the collaboration across regional mechanisms, including the Regional Platforms for Integration, and provides field-facing support to regional and country offices, in close collaboration with the Regional Economic Commission. The Regional Director supports the Resident Coordinator system by enabling effective coordination with all parts of DCO to deliver coherent, timely, and high-quality support for the implementation of DCO's mandate. As a core member of the UNDCO senior leadership team, the Regional Director leads DCO's regional coordination support to Resident Coordinators. The Regional Director works closely with the Director of the Partnerships and Engagement Division, the Director of the SDG Coordination, Integrated Policy and Programme Division, the Chief of the RC System Leadership Branch, the Chief of Staff and the strategic units in the Office of the ASG, as well as with the Secretariat's OneEO, to promote coherent, timely and system wide SDG delivery. The position is located in the United Nations Development Coordination Office (UNDCO) in Amman.<br> Responsibilities<br>The Regional Director is a team & thought leader, convenor, facilitator and broker of partnerships and strategic analyst on sustainable development. The Regional Director is also an experienced development practitioner, and an accomplished Representative, with strong strategic and management capacities. The role is primarily outward facing on regional, sub-regional and country-support-led strategic support to RCs and is supported by a regional team. Within delegated authority, the Regional Director will be responsible for leading the Regional Office in the following areas: Regional Sustainable Development Thought leadership, partnerships and convening for SDG impact: • Leads Regional thought leadership on strategic regional issues pertinent to SDG acceleration both regionally and at the country level for countries within the region and across regions (in collaboration with peer Regional Directors and DCO HQ-NY)–convening the regional "development arena" and priorities to drive SDG acceleration. • Convenes and provides strategic direction at the regional level in collaboration with Secretariat entities (Regional Economic Commissions, other regional structures, International Financial Institutions and UN Agencies, Funds and Programmes (AFPs) both at the regional, sub-regional and country level (the latter in support of RC leadership). • Strengthens collaboration and partnership with Regional Economic Commissions, other regional mechanisms, and sub-regional bodies, leveraging innovative financing, digital partnership tools and multi-stakeholder platforms to unlock SDG acceleration opportunities. • Leads the development of regional, multi-country and special partnerships to deliver on regionally- identified priorities. • Leads the integration of development approaches, taking account of conflict and crises, prevention and peacebuilding, human rights, humanitarian needs as well as other complexities, applying scenario planning, risk analytics and foresight to strengthen organizational resilience and preparedness in close coordination with OCHA, OHCHR and DPPA, as well as providing advice to RCs on the exercise of preventive diplomacy. • Leads in influencing stakeholders on appropriate actions, deploying UN 2.0 skills such as foresight, behavioral science and data/evidence, that promote innovation and SDG acceleration. • Coordinates communications and strategic messaging for RC system at regional level including regional efforts on information integrity, countering mis/dis information and advising RCs on strategic communications, in close collaboration with the Strategic Partnerships and Engagement Division. • Supports RC efforts for joint resource mobilization and investment and partnering efforts to support joint programmes and pooled funds at country and regional levels. • Engages in and facilitating links to global and regional joint funding mechanisms, in support of RC/UNCT efforts to link these to country level Agenda 2030 initiatives • Works with the Strategic Partnerships and Engagement Division to translate partnership and engagement opportunities at regional and country level into dynamic, co-created initiatives that leverage cross-sector capabilities and digital innovation. • Supports the Chair of the Regional UNSDG in providing leadership and quality assurance for UN Sustainable Development Cooperation Frameworks (UNSDCFs) and joint program development, ensuring alignment with regional bodies, supporting cross-border strategies, and driving innovation to accelerate SDG progress. • Supports country delivery of UNSDCFs, integrating lessons, and integrated approaches across UNCTs. • Provides strategic guidance to Resident Coordinators (RC) and UN Country Teams (UNCT) to ensure quality and timely support to Member States in the implementation of the 2030 Agenda, including support to RC decision-making in complex settings, promoting adaptive, forward looking leadership aligned with UN 2.0 capabilities. • Provides regular reporting on regional results and oversees backstopping support to RCs, UNCTs, and RCOs in the region on planning, monitoring and reporting results. • Supports, tracks and reports on implementation of UN reform and efficiency initiatives in the region, in line with policies and guidance from the High-Level Committees on Programmes and Management of the Chief Executives Board (CEB), the Secretary-General, and Deputy Secretary-General and Chair, UN Sustainable Development Group. • Provides a facilitating role with host Governments, donors and counterparts; chairs meetings and seminars on substantive issues; represents the Organization at international, regional, inter-agency meetings, seminars and conferences, providing expertise, as needed. Corporate Management and People Leadership: • Directs, manages and is accountable for the UNDCO Regional office: a) Formulates and implements the substantive strategy and work programme and budgets of the Regional office under his/her supervision, determining priorities, allocating and monitoring resources for the delivery of outputs, and reporting on results; b) Oversees the management of activities undertaken by the Regional office, ensuring that programmed activities are carried out in a timely fashion and co-ordinates work in the different areas both within the Regional office, and with other organizations of the United Nations System, regional bodies and partners; c) ensures delivery against all applicable results frameworks, including annual integrated planning and reporting frameworks, and supports delivery on UN efficiency targets (BOS, CBO, CP), ensuring all key performance indicators are met, d) drives efforts on digital transformation and process simplification to improve management agility and efficiency in support of Resident Coordinator leadership. • Supports day-to-day operations of the RC system in the region, including addressing RC/UNCT queries and requests for support, guidance and strategic advice; approves RC travel, mission and leave requests. Managing dispute resolution and facilitates trouble shooting; arranges for Regional UNSDG support missions, and convenes RCs as needed. • Demonstrates the adoption of systems thinking and integration of UN 2.0 competencies–strategic foresight, behavioral science, data, digital and innovative approaches into the content, systems and approaches to DCOs work at regional and country level. • Leads on the integration of risk management and foresight into all aspects of DCO's work at regional level. • Identifies and advocates for surge support as appropriate across countries in the region and facilitates and enables timely cross-regional surge support in collaboration with RCS corporate surge mechanisms. • Role models and promotes matrix linkages across functions, with countries and with HQ divisions and branches as well as facilitates this across regions, encouraging collaborative leadership behaviors and support to the matrix management of functions in the Regional Office in collaboration with relevant DCO HQ Division Directors. • Contributes to strategic senior leadership talent identification and management in collaboration it the RC System Leadership Branch, including support to RC and Head of RCO recruitment and RCS-wide strategic workforce planning. • Supports the performance management of Resident Coordinators and contributes to performance management of Heads of Resident Coordinators' offices. • Ensures compliance with UN policies on gender equality, disability and youth inclusion, staff well- being, safety and duty of care requirements. • Supports RCs, UNCTs and Resident Coordinator Offices (RCO) on Business Innovations • Contributes to the formulation of UNDCO strategies and policies by participating in various committees, preparing documents on policy issues, and acting, as required, in an advisory capacity to the ASG and Deputy Directors of UNDCO; contributes to the overall management of the Office's activities and operations as an SMT member. • Co-ordinates, oversees and contributes to the preparation of regional reports for presentation to interagency and intergovernmental bodies such as the UNSDG Inter-Agency Advisory Panel, High- Level Committees on Programmes and Management of the Chief Executives Board (CEB), Advisory Committee on Administrative and Budget Questions, Committee for Programme Coordination, Economic and Social Council, the General Assembly and other policy-making organs, as appropriate. • Oversees the recruitment of staff for the Regional Office, taking into account geographical and gender balance and other UN principles; manages, guides and trains staff under his/her supervision; fosters teamwork and communication among staff in the Regional Office and across organizational boundaries. • Performs other related duties as requested by the senior management of the Organization.<br> Competencies<br>PROFESSIONALISM: Knowledge of the substantive field of work in general and of specific areas being supervised. Shows ability to produce reports and papers on technical issues and to review and edit the work of others. Shows ability to apply UN rules, regulations, policies and guidelines in work situations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. ACCOUNTABILITY: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost, and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight, and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable. CLIENT ORIENTATION: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. LEADERSHIP: Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing. JUDGMENT/DECISION-MAKING: Identifies key issues in complex situations, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.<br> Education<br>Advanced university degree (Master's degree or equivalent) in international relations or public administration, law, social sciences or related area. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of fifteen (15) years of progressively responsible experience in development cooperation coordination is required, including at least ten (10) years in senior leadership roles in international settings involving interagency and/or inter-organizational collaboration. A minimum of five (5) years of field experience in development cooperation is required, along with demonstrated experience in leading strategy and/or policy formulation in the area of development coordination. Substantive international development experience is required, including demonstrated engagement with public-private sector interfaces, SDG financing, and innovation. Experience in leading organizational reform and/or change management is required, including performance management of senior managers in multicultural environments and integrating gender equality/inclusion. Experience in overseeing both programmatic and administrative functions necessary for the effective operation of a large and complex organizational unit is required. Experience in managing budgets in a development cooperation context, with demonstrated risk awareness and exposure to complex, humanitarian and/or conflict settings, is desirable. Experience as a United Nations Resident Coordinator or demonstrated substantive knowledge of the UN Resident Coordinator system, the United Nations system more broadly, or a comparable international organization, is desirable. Experience working in the Arab region is an advantage. Experience in the application of digital, data, foresight, and/or behavioral science tools and approaches in development contexts is desirable. Experience in strategic resource mobilization and partnership-building, including with governments, the private sector, international financial institutions, and/or civil society, is desirable. A minimum of five (5) years of experience in a regional or sub-regional capacity, coordinating development actions across multiple countries and involving interagency and/or inter-organizational collaboration, is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise, which may be followed by competency-based interview.<br> Special Notice<br>Appointment against this post is open for an initial period of one year and may be subject to extension subject to legislative body funding availability. Staff members are subject to the authority of the Secretary General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. Internal Applicants: When completing the form, ensure ALL fields, ALL professional experience and contact information are completed and up-to-date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you. Individual contractors and consultants (Non-Staff Personnel) who have worked within the UN Secretariat in the last six months, irrespective of the administering entity, are ineligible to apply for professional and higher temporary or fixed-term positions and their applications will not be considered. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Do you want to make a difference in people's lives? </strong></p><br><p>We are looking for a<strong> Retention Agent</strong> (<strong>English Speaker</strong>) to join our growing team! </p><br><p><strong>Who we are:</strong></p><br><p><strong>WUDUH </strong>is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence. </p><br><p>Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, <strong>WUDUH </strong>is where you can grow and succeed. </p><br><p>Job Objectives: </p><br><p>The Retention Agent is responsible for engaging with clients who express a desire to cancel their enrollment in the program. The role involves investigating the true source of dissatisfaction, offering rebuttals when appropriate, and re-selling the value of the program. By combining active listening, persuasive communication, and follow-up strategies, the Retention Agent supports client satisfaction and long-term program commitment</p><br><p>Responsibilities and duties: </p><br><p>1. Client Retention & Objection Handling:</p><br><p>• Accept inbound transfer calls and make outbound calls to clients requesting cancellation.</p><br><p>• Explore and identify the root cause of client dissatisfaction beyond the initial complaint.</p><br><p>• Offer rebuttals and solutions where appropriate to retain clients.</p><br><p>• Re-sell the value of the program and correct any client misunderstandings.</p><br><p>2. Program Knowledge & Support:</p><br><p>• Answer program-related questions and provide accurate information.</p><br><p>• Clarify terms, correct misconceptions, and reinforce the benefits of program participation.</p><br><p>• Display thorough knowledge of debt settlement processes and client expectations.</p><br><p>3. Follow-up & Performance Tracking:</p><br><p>• Complete necessary paperwork and system updates for clients who agree to stay enrolled.</p><br><p>• Track retention success metrics and report on performance.</p><br><p>• Conduct follow-up calls to ensure client satisfaction and reinforce retention.</p><br><p>Qualifications: </p><br><p>• Diploma in Business Administration, Finance, or a related field</p><br><p>• Bachelor’s degree in Business Administration, Finance, or a related field is a plus.</p><br><p>Years of Experience: </p><br><p>1–2 years in client retention, sales, or customer support roles, preferably in a call center environment.</p><br><p>Competencies / Behavioral Requirements:</p><br><p>• Strong communication and persuasion skills.</p><br><p>• Excellent attention to detail and follow-up.</p><br><p>• Proactive mindset with a high degree of independence.</p><br><p>• Professional, confident, and positive demeanor.</p><br><p>• Enthusiastic personality with a focus on customer care.</p><br><p>• Comfortable working in a fast-paced, high-energy environment.</p><br><p>Technical Requirements:</p><br><p>• Proficiency in MS Office (Excel, Word, Outlook).</p><br><p>• Familiarity with consumer credit, collections, or debt settlement programs is a plus.</p><br><p>• Ability to type at least 35 WPM with 90% accuracy.</p><br><p>• CRM or call center software experience preferred.</p><br><p><strong>What we offer:</strong> </p><br><ul>
<li>Comprehensive health insurance </li>
<li>Competitive compensation package </li>
<li>Prime central location </li>
<li>Discounts on food, beverages, and wellness services </li>
<li>Continuous learning and development opportunities </li>
<li>A dynamic, inclusive, and supportive work environment </li>
<li>A workplace led by Gen Z and Millennials </li>
</ul><p><strong>Employment type:</strong> </p><br><ul>
<li>Full-time </li>
<li>On-site </li>
</ul><p><strong>Working days:</strong> </p><br><ul>
<li>Monday to Friday: Night Shift </li>
<li>6th day: Based on need, managed fairly based on priorities and urgency </li>
</ul><p><strong>Ready to make your mark?</strong> </p><br><p>Apply now for a career that merges your talents with innovation. At <strong>WUDUH</strong>, your journey to a fulfilling career is just a click away! </p><br><p>Learn more at <strong><em>wuduh.zenats.com</em></strong> </p><br><p><strong>Students and fresh graduates are encouraged to apply. </strong> </p><br><p><em>Eligibility is limited to Jordanian nationals and individuals born to Jordanian mothers.</em> </p><br><p><strong>Stay connected</strong> </p><br><p><em>We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at </em><strong><em>WUDUH</em></strong><em>. </em> </p><br><p><em>You can find us on: </em> </p><br><ul>
<li>
<em>LinkedIn</em> </li>
<li>
<em>Instagram</em> </li>
</ul><p><em>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</em></p><br>
<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><br></p><p>We are looking for a motivated and professional Travel Insurance Agent to join our team. No previous insurance experience is required. The selected candidate will receive full training and support from the company to understand travel insurance products, customer service procedures, policy issuance, and regulatory requirements.</p><p>The company will also assist the candidate in the process of obtaining the required insurance license from the Central Bank of Jordan, subject to applicable rules and requirements.</p><p><br></p><p>Key Responsibilities</p><ul><li>Respond to customer inquiries in person.</li><li>Explain travel insurance plans, benefits, coverage limits, exclusions, and policy conditions to customers in a clear and professional manner.</li><li>Assist customers in choosing the appropriate travel insurance policy based on destination, travel dates, visa requirements, and customer needs.</li><li>Issue travel insurance policies through the company’s online system after receiving proper training.</li><li>Verify customer information, including full name, passport or ID details, date of birth, travel dates, destination, and contact details.</li><li>Ensure accuracy of all customer data before policy issuance.</li><li>Assist customers who face difficulties using the website or online payment process.</li><li>Coordinate with management and the insurance provider for policy corrections, amendments, and special cases.</li><li>Follow company procedures related to confidentiality, data protection, and compliance.</li></ul><p>Required Qualifications</p><ul><li>Bachelor’s degree in any subject.</li><li>No previous insurance experience is required.</li><li>Good communication skills in Arabic and English.</li><li>Good computer skills and ability to use online systems.</li><li>Attention to detail and accuracy in data entry.</li><li>Willingness to learn insurance procedures, travel insurance products, and customer service standards.</li><li>Professional attitude and strong customer-service mindset.</li><li>Ability to work under pressure and handle multiple customer requests.</li><li>Willingness to complete training and licensing requirements as required by the Central Bank of Jordan.</li></ul><p>Training and Licensing</p><ul><li>Full training will be provided by the company.</li><li>The company will train the candidate on travel insurance products, policy issuance, customer service, compliance, and internal procedures.</li><li>The company will assist and support the candidate in applying for and obtaining the required insurance license from the Central Bank of Jordan, subject to meeting the applicable requirements.</li><li>Continuous guidance and supervision will be provided during the training and licensing period.</li></ul><p>Preferred Skills</p><ul><li>Interest in learning about insurance, travel, and online customer support.</li></ul><p>Working Conditions</p><ul><li>Both stationed in Galaria Mall, with possible online customer support duties.</li><li>May require follow-up with customers during urgent travel-related cases.</li><li>Must maintain confidentiality of customer personal information at all times.</li></ul><p>Performance Expectations</p><ul><li>Complete company training successfully.</li><li>Obtain the required license with company assistance, subject to regulatory approval.</li><li>Provide professional and timely customer service.</li><li>Issue policies accurately and with minimal errors.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><br></p><ul><li>Bachelor’s degree in any subject.</li><li>No previous insurance experience is required.</li><li>Good communication skills in Arabic and English.</li><li>Good computer skills and ability to use online systems.</li><li>Attention to detail and accuracy in data entry.</li><li>Willingness to learn insurance procedures, travel insurance products, and customer service standards.</li><li>Professional attitude and strong customer-service mindset.</li><li>Ability to work under pressure and handle multiple customer requests.</li><li>Willingness to complete training and licensing requirements as required by the Central Bank of Jordan.</li></ul><p>Training and Licensing</p><ul><li>Full training will be provided by the company.</li><li>The company will train the candidate on travel insurance products, policy issuance, customer service, compliance, and internal procedures.</li><li>The company will assist and support the candidate in applying for and obtaining the required insurance license from the Central Bank of Jordan, subject to meeting the applicable requirements.</li><li>Continuous guidance and supervision will be provided during the training and licensing period.</li></ul><p>Preferred Skills</p><ul><li>Previous customer service or sales experience is an advantage but not required.</li><li>Ability to communicate clearly with customers.</li><li>Good follow-up and organization skills.</li><li>Problem-solving ability.</li><li>Interest in learning about insurance, travel, and online customer support.</li></ul><p>Working Conditions</p><ul><li>Office-based position, with possible online customer support duties.</li><li>May require follow-up with customers during urgent travel-related cases.</li><li>Must maintain confidentiality of customer personal information at all times.</li></ul><p><br></p></div>
<p>Supervise the development and management of liability programs and products for different customer segments by identifying customer and market needs, managing the product lifecycle from concept to launch and continuous improvement, enhancing customer value and profitability, and supporting the Bank s strategic objectives and competitiveness.</p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and manage assigned liability programs and products in line with the Bank s strategy and approved plans.</li><li>Analyze customer needs, behavior, market trends, and competitor offerings to identify opportunities for new or enhanced products and programs.</li><li>Manage the full product lifecycle, including concept development, business requirements, design, development, launch, performance monitoring, and continuous improvement.</li><li>Coordinate with Segment Development, Marketing, Operations, IT, Digital Channels, Compliance, Risk, branches, and other stakeholders to ensure effective and timely product implementation.</li><li>Prepare or contribute to feasibility studies, business plans, budgets, profitability analyses, and performance reports, and recommend actions to improve results.</li><li>Monitor key performance indicators, including portfolio growth, customer numbers, deposits, profitability, utilization, and sales performance.</li><li>Propose initiatives to enhance product features, pricing, returns, loyalty programs, service delivery, customer experience, and profitability.</li><li>Support marketing campaigns and prepare product-related marketing, awareness, and training materials, while monitoring campaign effectiveness.</li><li>Gather and analyze feedback from customers, branches, and relevant stakeholders and recommend improvements to enhance customer satisfaction.</li><li>Coordinate with external partners and service providers on joint initiatives and ensure effective implementation of related agreements.</li><li>Ensure all activities comply with the Bank s policies, procedures, delegated authorities, and applicable regulatory requirements.</li><li>Review internal and external audit observations related to the function and ensure appropriate corrective actions are implemented.</li><li>Participate as a primary or alternate member of the Business Continuity and Emergency Response teams and perform assigned responsibilities under the approved plan.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business Administration, Banking, or a related field. Minimum 6 years experience in product development, program management, or banking marketing. Good knowledge of liability products, retail banking, the banking market, and competitor offerings. Good command of English, both written and spoken. Knowledge of the Bank s policies, procedures, systems, and applicable Central Bank of Jordan regulations. Strong planning, organization, analytical, decision-making, communication, interpersonal, persuasion, creativity, and problem-solving skills.</p>
<p><h4>About us:</h4>
<p>Platinumlist.net, a pioneering leader in the online event guide and ticketing solution industry, has been revolutionizing the event landscape in the Gulf region since 2009. As the largest ticketing provider in the GCC, we proudly serve an extensive array of events across the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Lebanon, Qatar, and Kuwait from our Dubai-based headquarters.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Achieve the goals and OKRs established by management;</li>
<li>Create, revise, and edit written content in Arabic and English across multiple formats, body copy, teasers, titles, and more;</li>
<li>Translate and adapt content from English to Arabic, including events, attractions, venues, FAQs, artist names, and UX texts;</li>
<li>Review and QA existing translations for accuracy, tone consistency, and grammatical correctness;</li>
<li>Upload and manage content via internal back-office and CMS systems following defined workflows;</li>
<li>Optimize content following SEO best practices to improve discoverability and search performance;</li>
<li>Handle translation requests from marketing, product, and sales teams, including decks, presentations, and promo texts;</li>
<li>Write compelling headlines, CTAs, category labels, and UX microcopy with creativity and flair;</li>
<li>Adhere to brand tone and style guidelines; suggest improvements and flag translation errors proactively;</li>
<li>Review and edit English content, ensure originality through plagiarism checks, and rewrite it to align with our brand tone of voice.</li>
</ul>
<h4>Requirements:</h4>
<ul>
<li>2+ years of experience writing and editing English and Arabic content;</li>
<li>Committed to producing 100% human-written content and translations;</li>
<li>Ability to manage multiple projects and meet deadlines;</li>
<li>Creativity and flair when writing headlines, descriptions, and CTAs;</li>
<li>Strong editing, proofreading, and copywriting skills in both languages with the ability to adapt content to different audiences while maintaining the brand's tone of voice;</li>
<li>Knowledge of SEO best practices is a plus;</li>
<li>Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams;</li>
<li>Strong problem-solving and critical thinking abilities;</li>
<li>Strong attention to detail and commitment to delivering high-quality content.</li>
</ul>
<h4>Benefits:</h4>
<ul>
<li>A dynamic and inclusive work environment;</li>
<li>The opportunity to work with a leading ticketing provider in GCC;</li>
<li>A chance to contribute to the entertainment industry and help shape experiences for thousands of users.</li>
</ul></p><p></p>
<p><h4>About us:</h4>
<p>Platinumlist.net, a pioneering leader in the online event guide and ticketing solution industry, has been revolutionizing the event landscape in the Gulf region since 2009. As the largest ticketing provider in the GCC, we proudly serve an extensive array of events across the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Lebanon, Qatar, and Kuwait from our Dubai-based headquarters.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Achieve the goals and OKRs established by management;</li>
<li>Create, revise, and edit written content in Arabic and English across multiple formats, body copy, teasers, titles, and more;</li>
<li>Translate and adapt content from English to Arabic, including events, attractions, venues, FAQs, artist names, and UX texts;</li>
<li>Review and QA existing translations for accuracy, tone consistency, and grammatical correctness;</li>
<li>Upload and manage content via internal back-office and CMS systems following defined workflows;</li>
<li>Optimize content following SEO best practices to improve discoverability and search performance;</li>
<li>Handle translation requests from marketing, product, and sales teams, including decks, presentations, and promo texts;</li>
<li>Write compelling headlines, CTAs, category labels, and UX microcopy with creativity and flair;</li>
<li>Adhere to brand tone and style guidelines; suggest improvements and flag translation errors proactively;</li>
<li>Review and edit English content, ensure originality through plagiarism checks, and rewrite it to align with our brand tone of voice.</li>
</ul>
<h4>Requirements:</h4>
<ul>
<li>2+ years of experience writing and editing English and Arabic content;</li>
<li>Committed to producing 100% human-written content and translations;</li>
<li>Ability to manage multiple projects and meet deadlines;</li>
<li>Creativity and flair when writing headlines, descriptions, and CTAs;</li>
<li>Strong editing, proofreading, and copywriting skills in both languages with the ability to adapt content to different audiences while maintaining the brand's tone of voice;</li>
<li>Knowledge of SEO best practices is a plus;</li>
<li>Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams;</li>
<li>Strong problem-solving and critical thinking abilities;</li>
<li>Strong attention to detail and commitment to delivering high-quality content.</li>
</ul>
<h4>Benefits:</h4>
<ul>
<li>A dynamic and inclusive work environment;</li>
<li>The opportunity to work with a leading ticketing provider in GCC;</li>
<li>A chance to contribute to the entertainment industry and help shape experiences for thousands of users.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Us: Platinumlist.<br>net, a pioneering leader in the online event guide and ticketing solution industry, has been revolutionizing the event landscape in the Gulf region since 2009.<br> As the largest ticketing provider in the GCC, we proudly serve an extensive array of events across the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Lebanon, Qatar, and Kuwait from our Dubai-based headquarters.<br> Key Responsibilities: Achieve the goals and OKRs established by management; Create, revise, and edit written content in Arabic and English across multiple formats body copy, teasers, titles, and more; Translate and adapt content from English to Arabic, including events, attractions, venues, FAQs, artist names, and UX texts; Review and QA existing translations for accuracy, tone consistency, and grammatical correctness; Upload and manage content via internal back-office and CMS systems following defined workflows; Optimize content following SEO best practices to improve discoverability and search performance; Handle translation requests from marketing, product, and sales teams, including decks, presentations, and promo texts; Write compelling headlines, CTAs, category labels, and UX microcopy with creativity and flair; Adhere to brand tone and style guidelines; suggest improvements and flag translation errors proactively; Review and edit English content, ensure originality through plagiarism checks, and rewrite it to align with our brand tone of voice.<br> A dynamic and inclusive work environment; The opportunity to work with a leading ticketing provider in GCC; A chance to contribute to the entertainment industry and help shape experiences for thousands of users.<br> 2+ years of experience writing and editing English and Arabic content; Committed to producing 100% human-written content and translations; Ability to manage multiple projects and meet deadlines; Creativity and flair when writing headlines, descriptions, and CTAs; Strong editing, proofreading, and copywriting skills in both languages with the ability to adapt content to different audiences while maintaining the brand's tone of voice; Knowledge of SEO best practices is a plus; Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams; Strong problem-solving and critical thinking abilities; Strong attention to detail and commitment to delivering high-quality content.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To ensure efficient & accurate IKEA accounts. Ensure a smooth operation for administering the Company s fiscal affairs in accordance with applicable local guidelines. The department manages the annual audit, annual budget and advises management on all aspects of financial planning. To support the Finance Manager by taking full responsibility of daily accounts, by maintaining the accounts of daily transactions. Key Assignments Responsible for coordinating day to day accounting activities, preparing/ reviewing / posting journal entries, securing the timely update and reconciliation of general ledger accounts; Analyzing financial data and provide insights to the management; Completing monthly, half yearly and yearly closing of books of accounts and finalize the financial and management reports according to the set timelines; Preparing and reviewing financial statements including income statement, balance sheet, cash flow statements in accordance with the International Financial Reporting Standards and reporting to stakeholders; Reviewing and managing accounts payable and receivable and updating master data; Reconciliation and follow up of the company s purchases, sales and payments; Monitoring and following up the bank and cash balances and secure sufficient and optimum level of funds for a smooth operation at all times; Preparation of internal and external ad hoc reports; Preparation of audit schedules and liaise with external auditors to complete the audits of financial statements, filings, and other compliance activities according to the set timelines; Liaise with tax consultants, banks, insurers and other relevant external parties; Secure that all payments to suppliers, co-workers and authorities are done on time and in accordance with the applicable terms and conditions; Lead the team of Accountants and maintain a good coordination with other departments; Participating in projects and support execution to simplify and automate financial operations and reporting; Participating for annual budget preparation process; Supporting and maintaining a connection with local functions and IKEA global functions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Finance, Accounting or related field</li><li>Fully or part qualification of CA, CIMA, ACCA or CPA equivalent is preferred</li><li>5+ years of experience in accounting</li><li>Proficiency in English language is a must.</li><li>Strong knowledge of IFRSs</li><li>Excellent communication and interpersonal skills</li><li>Experience in leading a team</li><li>Proficient in Microsoft Office, especially in Excel</li><li>Experience with MS Dynamics or other ERP systems is preferred</li><li>Ability to work in a fast-paced environment and meet deadlines</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Description Sohlat is looking for a highly analytical and results-driven Senior Conversion Rate Optimization (CRO) Specialist with strong experience in the Saudi Arabian market .<br> The Senior CRO Specialist will be responsible for improving conversion performance across client websites, landing pages, e-commerce platforms, and digital funnels.<br> The role will focus on analyzing user behavior, identifying conversion barriers, developing data-driven hypotheses, and leading structured experimentation programs to improve lead generation, customer acquisition, sales, and overall digital performance.<br> The ideal candidate combines strong analytical capabilities with a solid understanding of UX/UI, performance marketing, user behavior, and experimentation.<br> Key Responsibilities Develop and lead CRO strategies across multiple client websites, landing pages, and digital campaigns.<br> Analyze user behavior, website performance, customer journeys, and conversion funnels to identify optimization opportunities.<br> Build and manage structured A/B testing and experimentation roadmaps .<br> Develop hypotheses based on quantitative and qualitative data.<br> Conduct A/B tests, multivariate tests, usability tests, and other experimentation initiatives.<br> Analyze test results and translate findings into clear business recommendations.<br> Optimize landing pages for paid media campaigns to improve conversion rates, CPL, CPA, ROAS, and lead quality.<br> Improve e-commerce funnels, including product pages, category pages, cart, checkout, and post-purchase journeys.<br> Identify friction points, drop-off areas, and usability issues across customer journeys.<br> Use heatmaps, session recordings, funnel analysis, and behavioral analytics to understand user behavior.<br> Work closely with UX/UI designers to improve page structure, messaging, layouts, CTAs, forms, and overall user experience.<br> Collaborate with developers to ensure CRO recommendations and experiments are implemented correctly.<br> Partner with Performance Marketing, SEO, Content, Creative, and Account Management teams to align CRO initiatives with client objectives.<br> Set up and validate conversion tracking, events, funnels, and measurement frameworks.<br> Develop CRO dashboards and regularly report performance, findings, and recommendations to internal teams and clients.<br> Present CRO strategies, experiment results, and optimization recommendations to clients and senior stakeholders.<br> Stay updated on digital behavior, e-commerce trends, and conversion best practices within the Saudi market .<br> Paid Time Off Training & Development Performance Bonus 5+ years of hands-on experience in Conversion Rate Optimization, Growth Marketing, Digital Analytics, or Performance Marketing.<br> Proven experience working with the Saudi Arabian market , with a strong understanding of local customer behavior, digital trends, and online purchasing patterns.<br> Strong practical experience with A/B testing, multivariate testing, experimentation frameworks, and hypothesis development .<br> Advanced proficiency with tools such as: Google Analytics 4 (GA4) Google Tag Manager (GTM) Microsoft Clarity Hotjar Mixpanel VWO Optimizely AB Tasty or similar experimentation platforms Strong understanding of conversion funnels, UX/UI principles, customer journey mapping, and landing-page optimization .<br> Proven experience optimizing both lead-generation and e-commerce websites .<br> Demonstrated ability to deliver measurable improvements in conversion rate, CPA, CPL, ROAS, revenue, or lead quality.<br> Strong analytical skills with the ability to work with complex datasets and translate findings into actionable recommendations.<br> Experience working closely with designers, developers, performance marketers, and content teams.<br> Strong understanding of paid media landing-page optimization.<br> Ability to manage multiple CRO projects and client accounts simultaneously within an agency environment.<br> Excellent communication, presentation, and stakeholder-management skills.<br> Strong Arabic and English communication skills.<br> Preferred Qualifications Previous experience working within a digital marketing or advertising agency in Saudi Arabia .<br> Experience managing CRO programs for multiple clients simultaneously.<br> Strong understanding of Saudi e-commerce and lead-generation audiences.<br> Familiarity with CRM data and lead-quality analysis.<br> Experience with Looker Studio or other data visualization tools.<br> Familiarity with HTML, CSS, and JavaScript.<br> Experience working with platforms such as Shopify, WordPress, WooCommerce, or similar CMS/e-commerce platforms.<br> Key Performance Indicators Success in this role may be measured through: Conversion Rate Cost per Lead (CPL) Cost per Acquisition (CPA) Lead Quality Revenue per Visitor Checkout Completion Rate Form Completion Rate Landing Page Conversion Rate A/B Testing Win Rate Experiment Velocity ROAS Improvement Funnel Drop-off Reduction Revenue Growth Generated Through CRO Initiatives Ideal Candidate The ideal candidate is someone who does not rely on assumptions when optimizing digital experiences.<br> They use data, user behavior, experimentation, and continuous testing to determine what actually improves performance.<br> They should be comfortable working in a fast-paced agency environment, managing different client industries, and clearly demonstrating how CRO initiatives have contributed to measurable business results.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The Business Operations Coordinator provides operational and commercial support throughout the customer lifecycle by coordinating collections, commercial documentation, bank guarantees, performance bonds, invoicing readiness, and customer-related administrative activities.<br> The role works closely with Business Development, Operations, Project Management, Accounting, customers, and banking institutions to ensure efficient execution of commercial processes, timely collections, and compliance with contractual obligations.<br> Responsibilities Monitor customer payment schedules and follow up on outstanding receivables to ensure timely collections.<br> Coordinate with customers regarding invoices, payment status, purchase orders, and payment-related documentation.<br> Collaborate with Accounting to reconcile customer payments and resolve billing discrepancies.<br> Prepare aging reports and escalate collection risks when necessary.<br> Coordinate with Business Development, Operations, Project Managers and Accounting to ensure contractual milestones are achieved and all requirements for invoicing and collections are met.<br> Prepare commercial reports and dashboards covering collections, outstanding receivables, bank guarantees, contractual commitments, and other operational KPIs.<br> Ensure compliance with internal policies, contractual obligations, and company procedures while maintaining a high level of confidentiality.<br> Establish collection action plans for overdue accounts.<br> Investigate reasons for delayed or withheld payments and, accordingly, identify recurring causes of payment delays.<br> Proactively flag discrepancies or delays between contractual milestones, invoicing, and collections to the relevant Project Manager, Accounting contact, or Account Manager before they escalate.<br> Requirements Bachelor's degree in Business Administration, Finance, Accounting, Banking, Economics, or a related field.<br> 1-3 years of relevant experience in business operations, commercial support, finance operations, collections, contract administration, or a similar role.<br> Experience in the software, technology, or fintech industry is preferred.<br> Experience coordinating across cross-functional teams (e.<br>g., project delivery, finance, and sales/account management) in a B2B or project-based environment.<br> Experience in customer collections and accounts receivable processes, purchase orders, and invoicing processes.<br> Experience with commercial contracts, documentation, bank guarantees, and performance bonds.<br> Proficiency in Microsoft Office applications, particularly Excel, with ERP and CRM systems as an advantage.<br> Excellent organizational and coordination skills, with the ability to manage multiple priorities and deadlines.<br> Strong communication, interpersonal, negotiation, and follow-up abilities.<br> High attention to detail and accuracy, combined with strong analytical and reporting skills.<br> Customer-focused with strong problem-solving capabilities.<br> Proficiency in written and verbal communication in the Arabic and English language.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><strong><span>Location:</span></strong><span> Amman, Jordan</span></span></p><br>
<p><span><strong><span>Job Type:</span></strong><span> Full-time</span></span></p><br>
<p><span><strong><span>Hashtag:</span></strong><span> #LI-HR1</span></span></p><br> <p><span><strong><span>About Us</span></strong></span></p><br>
<p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission. </span></p><br> <p><span>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 9 R&D centers across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </span></p><br> <p><span><strong><span>Description:</span></strong></span></p><br> <p><span><strong><span>Job Purpose:</span></strong></span></p><br>
<p><span>To support MENA pricing and market access activities through pricing analysis, market intelligence, and cross-functional collaboration, helping to ensure optimal pricing strategies, regulatory compliance, and patient access throughout the product lifecycle.</span></p><br> <p><span><strong><span>Key Responsibilities:</span></strong></span></p><br>
<ul>
<li><span><span>Support the maintenance of MENA Pricing Guidelines Tracker, ensuring alignment with evolving local pricing policies, regional pricing policies and regulatory requirements.</span></span></li>
<li><span>Assist in generating evidence to support pricing and market access strategies, including health economic evaluations and healthcare system mapping during the registration phase.</span></li>
<li><span>Support the evaluation of MENA price certificates and external reference pricing implications to optimize pricing and secure the drug pricing lifecycle. </span></li>
<li><span>Support pricing strategy development by performing pricing analytics and scenarios modeling to support cross-functional decision-making across Market Access, Marketing , Sales and Regulatory Affairs teams. </span></li>
<li><span>Assist in identifying and assessing pricing risks and opportunities associated with budget planning, business planning and lifecycle management, while evaluating their potential impact on regional and local pricing strategy. </span></li>
<li><span>Support the preparation of pricing justification dossiers, value-based pricing arguments and price appeal letters for MENA health authorities.</span></li>
<li><span>Assist in developing, validating and maintaining pricing intelligence databases.</span></li>
<li><span>Support the assessment of patient access programs during the pricing and registration process to secure optimal pricing outcomes.</span></li>
<li><span>Support in writing reports and delivering presentations.</span></li>
<li><span>Support in market research.</span></li>
<li><span>Assist with market access projects as needed. </span></li>
</ul> <p><span><strong><span>Qualifications:</span></strong></span></p><br> <ul>
<li><span>Bachelor’s degree of Pharmacy.</span></li>
</ul> <p><span><strong><span>Skills/Competencies:</span></strong></span></p><br> <ul>
<li><span>Microsoft office: excellent on Excel, Word & Power point.</span></li>
<li><span>Problem-solving </span></li>
<li><span>Critical thinking</span></li>
<li><span>Data analysis</span></li>
<li><span>Communication skills</span></li>
<li><span>Risk assessment</span></li>
<li><span>Decision-making</span></li>
</ul> <p><span><strong><span>Learn more about Hikma in Jordan </span></strong><span><strong>hikma-jordan-factsheet-aug-2025-en.pdf</strong></span></span></p><br> </div>