Secretary Jobs in Jordan
439 Jobs Found
<p><h4>Description</h4>
<p>A leading global pharmaceutical company is seeking an experienced data engineer / BI engineer to design, build, and maintain scalable data platforms that enable analytics, reporting, and data-driven decision making. The role focuses on data ingestion, transformation, modeling, and analytics enablement, with strong emphasis on Python-based data engineering and modern data architectures.</p>
<h4>Responsibilities:</h4>
<p><strong>1. Data engineering & data architecture:</strong><br>
Design and maintain scalable data pipelines for ingesting, transforming, and serving structured and semi-structured data.<br>
Develop robust data transformation and processing logic using Python and distributed data processing frameworks.<br>
Design and maintain analytical data models (dimensional models, fact/dimension tables) optimized for reporting and analytics.<br>
Ensure data quality, reliability, performance, and consistency across the data platform.<br>
Translate business and analytical requirements into efficient and maintainable data solutions.</p>
<p><strong>2. Analytics & BI enablement:</strong><br>
Build and maintain semantic / analytical models that support enterprise reporting and self-service analytics.<br>
Collaborate with analysts and business users to deliver trusted datasets and metrics.<br>
Support reporting and dashboarding solutions by providing optimized data structures and calculations.</p>
<p><strong>3. Delivery & collaboration:</strong><br>
Produce clear technical documentation including data models, transformation logic, and pipeline designs.<br>
Collaborate with cross-functional teams including data analysts, data engineers, and business stakeholders.</p>
<h4>Requirements</h4>
<p>Bachelor’s degree in data science, computer science, data engineering, or a relevant field.<br>
1-3 years of BI development experience.<br>
3+ years of cloud-based BI development experience.<br>
Excellent English language verbal and written communication.<br>
Able to analyse and understand complex data.<br>
Able to implement modules that have security and authorization frameworks.<br>
Strong problem-solving skills.</p>
<h4>Technical skills:</h4>
<p><strong>Programming & data processing:</strong><br>
Strong proficiency in Python for data engineering and analytics use cases.<br>
Experience building reusable, testable, and maintainable data transformation code.</p>
<p><strong>Data warehousing & modeling:</strong><br>
Strong knowledge of SQL and analytical query optimization.<br>
Solid understanding of data warehousing concepts (ETL/ELT, fact and dimension modeling).<br>
Experience designing star and snowflake schemas for analytics and reporting.<br>
Understanding of semantic layers and metrics definitions for BI consumption.</p>
<p><strong>Cloud & modern data platforms:</strong><br>
Experience working with cloud-based data platforms and data lakes (preferred Azure).<br>
Understanding of scalable data architectures (Lakehouse, warehouse, streaming vs batch).</p>
<p><strong>BI & analytics:</strong><br>
Experience supporting BI and reporting tools through well-designed datasets and models (preferred Power BI).<br>
Knowledge of analytical calculations, KPIs, and performance optimization for reporting workloads.</p>
<p><strong>CI/CD & DevOps (supporting skills):</strong><br>
Working knowledge of CI/CD concepts applied to data and analytics projects.<br>
Experience using version control systems (e.g., Git, Perforce or Apache Subversion) for managing data, code, and artifacts.<br>
Familiarity with deployment pipelines and environment promotion for data solutions.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Our utility cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.</p>
<p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description</p><p>Role Summary</p><p><br></p><p>Responsible for full rider training process for all riders </p><p><br></p><p>What’s On Your Plate?</p><p><br></p><p>Responsible for onboarding of new riders and reboarding of existing riders</p><p>Responsible for training and retraining of riders about internal SOPs and new features/policies</p><p>Build training SOPs and metrics to measure rider performance and compliance</p><p>Documenting all training activities</p><p>Assessing the effectiveness of training through surveys/feedback</p><p>Groom rider quality (behavior, appearance, professionalism, presentational etc..)</p><p>Setting up a performance improvement plan to improve performance of low performing riders</p><p>Provide a daily/weekly/monthly onboarding/reboarding report to the Rider Manager</p><p>Reduce rider complaints originating from customers</p><p>Qualifications</p><p>What Did We Order?</p><p><br></p><p>Bachelor’s Degree</p><p>3-4 years of experience as a training professional</p><p>Proficient in Google Suite tools like G-Doc, G-Sheet, G-Slides, G-Forms etc..</p><p>Strong communication skills, both written and verbal. English and Arabic is a must.</p><p>Influencer and a negotiation with good public speaking and presentation skills</p><p>People management skills: Experience of managing bigger group of people</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree</li><li>3-4 years of experience as a training professional</li><li>Proficient in Google Suite tools like G-Doc, G-Sheet, G-Slides, G-Forms etc.</li><li>Strong communication skills, both written and verbal. English and Arabic is a must.</li><li>Influencer and a negotiation with good public speaking and presentation skills</li><li>People management skills: Experience of managing bigger group of people</li></ul><p></p></section>
<p>SRD Center is seeking a qualified Gender / Women s Economic Empowerment Specialist to contribute to a proposed final external evaluation of a development programme in Madaba Governorate, Jordan. The programme focuses on strengthening women s participation in economic opportunities related to cultural heritage, tourism, crafts, entrepreneurship, creative industries, and local economic development, while also promoting gender-responsive municipal and local development approaches. The specialist will provide technical expertise on gender equality and women s economic empowerment and contribute to the design, data collection, analysis, and reporting of the evaluation. Tasks: • Provide technical expertise on gender equality and women s economic empowerment throughout the evaluation. • Contribute to development of the evaluation methodology, evaluation matrix, indicators, and data collection tools. • Assess the relevance and effectiveness of programme approaches intended to strengthen women s entrepreneurship and economic participation. • Examine barriers and opportunities affecting women s participation in heritage, tourism, entrepreneurship, and local economic activities. • Conduct and/or support interviews, focus group discussions, and consultations with women beneficiaries, entrepreneurs, artisans, producers, programme stakeholders, and institutions. • Assess participant experiences, perceived benefits, barriers to participation, market-access outcomes, and sustainability prospects. • Analyse the extent to which the programme strengthened women s skills, confidence, business readiness, networks, and access to economic opportunities. • Assess the gender sensitivity, inclusiveness, accessibility, and appropriateness of programme interventions. • Review gender-responsive approaches to municipal planning, tourism development, institutional capacity-building, and local development. • Identify any unintended positive or negative effects affecting women or other groups. • Contribute to analysis of sustainability, institutional ownership, and opportunities for strengthening future programmes. • Support preparation of evaluation findings, conclusions, lessons learned, and recommendations. • Ensure gender-sensitive, participatory, ethical, confidential, and inclusive approaches are applied during data collection and analysis.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree in gender studies, social sciences, development studies, economics, business development, community development, or another relevant field.</li><li>Demonstrated professional experience in:<ul><li>Women s economic empowerment;</li><li>Gender equality;</li><li>Entrepreneurship development;</li><li>Inclusive economic development;</li><li>Community-based development or related fields.</li></ul></li><li>Proven experience applying gender-sensitive research, monitoring, and evaluation methodologies.</li><li>Experience conducting stakeholder consultations, interviews, focus group discussions, and gender analysis.</li><li>Demonstrated understanding of barriers affecting women s participation in economic activities.</li><li>Experience related to tourism, cultural heritage, local economic development, entrepreneurship, or women-led businesses is highly desirable.</li><li>Strong analytical, communication, facilitation, and report-writing skills.</li><li>Experience with development programmes implemented by international organizations, donors, NGOs, municipalities, or public institutions is an advantage.</li><li>Experience in Jordan or the MENA region is desirable.</li><li>Ability to work effectively within a multidisciplinary evaluation team.</li></ul>
<h2 class="h5">Job description</h2>
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<b>Job Description:</b><p><span>At Ferring Pharmaceuticals, we help people around the world build families and live better lives. We are entrepreneurial and innovative, with a global team focused on scientific advances in the areas of reproductive and women’s health, gastroenterology and urology. Ferring + You is all about working together and sharing ideas, so that we can bring science to life for patients around the world.<br>Every person at Ferring works together to change lives and help people build families. Our corporate teams offer empowering, innovative, challenging and rewarding careers – we are motivated to make a difference. To reach our full potential we collaborate, and respect and value diverse contributions so that we can grow as an organization and as professionals. Together we can influence the world around us to make life and work better.</span><br><span>Regulatory coordinator (Temporary- 9 months)</span></p><br><p><span>Job Role: Carry out of Regulatory submission processes within agreed timelines.</span></p><br><p><span>Main Accountabilities<br>• Compiles and manages regulatory applications for Ferring products to health authorities, which includes new products, product dosage forms, indication. As well as registration maintenance through renewals & variations submissions.<br>• Provides labelling support and maintaining SPC update in the region. Reviews locally prepared labelling before approval & implementation.<br>• Ensures the availability and/or prepares regulatory documents and certificates for obtaining rapid approvals.<br>• Reviews promotional materials developed by the marketing department from a regulatory point of view</span></p><br><p><span>Required qualifications and skills:<br>• Degree in pharmacy<br>• 1-2 years of practical experience in the regulatory operations.<br>• Excellent command in English language<br>• Excellent computer skills and in MS office (Word, Excel, Outlook)<br>• Know how interaction with authorities and customers</span></p><br><b>Location:</b>Ferring Middle East, Turkey and Africa </div>
<h2 class="h5">Job description</h2>
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<span>Promoting and selling company’s products to new and existing customers by visiting them regularly and constantly.<br> The Product Specialist tasks also involve performing certain after sales support functions such as conducting In-Service Training, follow up on the collection and maintain a good relationship with customers.<br> Job Responsibilities: Perform consultative method of sales with prospecting clients in either identifying or even creating the need for Imdad products and continuously updating all customers on company product modifications, changes, and enhancements.<br> Schedule appointments, meeting existing and new customers in order to promote Imdad’s product, and to determine other opportunities.<br> Generating and developing new client’s businesses accounts.<br> Perform professional demonstrations or presentations of company products or services while on customer’s site.<br> Applies successful negotiation and sales closure techniques.<br> Provide adequate information about a new prospect and client, in terms of ownership, working physicians, relevant client’s equipment, and status, and update customer’s database with proper contact details, email, and contact numbers.<br> Submit reports for sales and marketing on a weekly basis and timely manner.<br> Assist in following up the accounts receivables for sales accounts responsible for.<br> Maintain excellent customer relationship with key decision makers, doctors, key customer’s personnel and always work toward enhancing such relations.<br> Effective use of company’s sales aids and marketing data to secure deals.<br> Effectively attending conferences and workshops.<br> Perform professional in-service training for customer’s end users on systems application.<br> Possess market awareness, competitor’s activities/events and competitor’s pricing changes.<br> Minimum Qualifications: Bachelor's degree in Pharmacy, Biomedical Engineering, Bioscience, (or any other scientific related field).<br> Minimum 2-3 years’ experience in medical devices sales.<br> Experience in Dermatology line is a plus.<br> Driving License + car.<br> Proficient in Microsoft Word, Excel, Outlook and PowerPoint.<br> Bilingual (Arabic, and English) is a must.<br> Required Skills: Effective time management, organization and multi-tasking skills.<br> Excellent interpersonal skills.<br> Strong verbal & written communication skills.<br> Team player.<br></span> </div>
<br>Org. Setting and Reporting<br>UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. UNRWA offers a unique opportunity to work at the intersection of public health, humanitarian action, and frontline service delivery. Through a network of more than 130 health centers and a workforce of over 3,000 health staff, UNRWA directly provides primary health care to Palestine refugees across Gaza, the West Bank, Jordan, Lebanon, and Syria. The position contributes to the use of epidemiology, operational research, and health information to strengthen one of the world's largest humanitarian primary health care programmes and improve the health of one of the world's most vulnerable populations. For public health professionals seeking practical, large-scale global health experience with a direct impact on people's lives, UNRWA offers an exceptionally meaningful and professionally rewarding opportunity. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Public Health Specialist/Epidemiologist reports to the Senior Health Management Information System Officer.<br>Responsibilities<br>Provides technical support to the Department of Health and the field offices for development and preparation of the respective health programmes, and is responsible for monitoring and assessment of the implementation of public health activities and the progress of the health programme. Provides technical expertise on operational research study design, data collection, analysis, data interpretation and dissemination of findings. Participates proactively in health emergency situations, outbreaks and other epidemiological investigations using appropriate methods to interpret and analyze health outcomes data. Provides technical support to other cross-cutting topics of the department including nutrition, adolescent health, health communication, and gender, and participates as a member of the Agency's thematic network of specialists on relevant health topics. Serves as the department focal point for results-based management (RBM), annual reporting and emergency management framework. Collaborates in the resource mobilization efforts by proactively seeking funding opportunities and contributing to grant proposal writing. Supports departmental management process including work planning, budgeting and human resources in coordination with the Director and Chiefs.<br>Competencies<br>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default<br>.- Applying Technical Expertise- Analyzing- Learning and Researching- Planning and Organizing- Relating and Networking<br>Education<br>Advanced university degree (Master's or equivalent) from an accredited educational institution in epidemiology, public health, health sciences or related discipline<br>Job Specific Qualifications<br><b>Work Experience</b><br>Advanced university degree (Master's or equivalent) from an accredited educational institution in epidemiology, public health, health sciences or related discipline is required. At least five years of combined national and international experience with a successful track record in epidemiology and research methods, project management and proven field experience in public health emergencies and refugee assistance. Familiarity with the region and work experience in a UN agency would be an asset is required. Unless already serving as an international staff member in the UN Common System, at least two continuous years of relevant international experience should be outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number is required. Excellent command of written and spoken English is required Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A "yes" answer doesn't necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.<br>Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br>Required Languages<br>Language English Reading Writing Listening UN Level III Assessment UN Level III UN Level III Speaking UN Level III Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.<br><br>
<h2 class="h5">Job description</h2>
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<span>The Go-to-Market Specialist – AI & Agents is responsible for building and owning a fully self-sourced new-business pipeline for AI Agents, AI Apps, and AI Models across the UAE market, converting qualified opportunity into signed revenue.<br> The role requires a consultative, diagnosis-first business development professional who can navigate complex, multi-stakeholder organizations, build stakeholder maps and account plans, and translate operational pain points into specific, relevant AI use cases.<br> The role applies structured, disciplined qualification (MEDDPICC or equivalent) and works both directly and through the company’s channel and partner ecosystem to close new business.<br> ew Logo Acquisition Own full-cycle prospecting, qualification, and closing across an assigned account territory within the UAE market.<br> Build and own a fully self-sourced, hunter-owned pipeline — no inherited pipeline, no renewals, and no account management.<br> Apply structured, disciplined qualification (MEDDPICC or equivalent), qualifying in and disqualifying out with equal rigor.<br> Consistently work toward and achieve assigned business development and revenue targets.<br> Identify decision-makers, influencers, buying centers, and potential entry points within target organizations.<br> Account Research & Go-to-Market Planning Take full ownership of assigned target accounts and conduct comprehensive account research that feeds live account plans, not a standalone exercise.<br> Build and maintain account plans and stakeholder maps for a defined target account list (NAL).<br> Develop a strong understanding of each target account, including business model, technology landscape, procurement structures, and key stakeholders.<br> Translate a client’s operational pain points into specific, relevant AI Agents, AI Apps, and AI Models use cases.<br> Research a prospect’s business, technology, and recent moves thoroughly before any first meeting.<br> Prospecting & Business Development Conduct proactive outbound prospecting through multiple channels, including calls, email, LinkedIn, networking, events, referrals, and industry connections.<br> Generate and co-develop pipeline together with Marketing through account-based marketing (ABM) efforts.<br> Generate and manage pipeline in partnership with the company’s channel and partner ecosystem.<br> Lead prospecting at industry exhibitions and events using a pre-built target list, rather than general floor-walking.<br> Qualify opportunities based on business need, commercial potential, buying authority, timing, and fit.<br> Consultative Selling & Deal Closure Understand the prospect's business challenges and translate them into potential technology solutions.<br> Develop compelling commercial propositions, proposals, and presentations in collaboration with relevant internal teams.<br> Lead commercial discussions, negotiations, and deal progression.<br> Own opportunities from initial prospecting through qualification, proposal, negotiation, and closure.<br> Close deals directly or indirectly through strategic partnerships and channel relationships.<br> Leverage partnerships to access new markets, accounts, and opportunities.<br> Clearly articulate the business value, ROI, and impact of proposed technology solutions.<br> CRM, Pipeline & Reporting Maintain accurate and up-to-date records of prospects, activities, opportunities, and deal stages in the CRM.<br> Provide regular visibility on pipeline value, forecast, conversion rates, activities, and expected closures.<br> Ensure disciplined follow-up and progression of opportunities.<br> Analyze pipeline performance and continuously improve prospecting and conversion approaches.<br> Cross-Functional Collaboration Work closely with Pre-Sales, Engineering, Production, Products, finance, Legal, and other relevant functions to ensure commercial commitments are realistic and deliverable.<br> Coordinate internally to develop customized solutions and proposals for prospects.<br> Ensure a smooth transition from closed opportunity to implementation and account ownership.<br> Networking and Industry Engagement: Attend industry exhibitions and conferences relevant to AI Agents, Apps, and Models, using a pre-built target list to drive prospecting.<br> Develop and maintain client relationships, expectations & satisfaction, understanding how systems integrators, hyperscalers, and channel partners fit around a deal.<br> Conduct regular in-person meetings with UAE-based clients and stakeholders to strengthen relationships.<br> Requirements: A bachelor’s degree in Technology, Engineering, Computer Science, or a related field is preferred.<br> 4–7 years of proven experience in business development, technology sales, solution sales, enterprise sales, or consultative B2B sales.<br> Experience selling technology, digital, AI, SaaS, cloud, automation, software, IT services, or other technology-enabled solutions.<br> Management consulting background (e.<br>g., Big 4, strategy firm) is a strong plus, bringing diagnostic rigor and business-case skills.<br> Demonstrated track record of acquiring new clients and closing B2B deals.<br> Experience managing a defined target-account list and developing account penetration strategies.<br> Excellent prospecting, networking, negotiation, and closing skills.<br> Comfortable with long, technical, multi-stakeholder sales cycles.<br> Strong commercial acumen and ability to identify revenue opportunities.<br> Excellent account research and business intelligence skills.<br> Ability to understand client needs and translate them into relevant Tech solutions.<br> Strong communication, presentation, and influencing skills.<br> Ability to work under pressure and meet tight deadlines.<br> Highly target-driven and comfortable working with ambitious sales targets.<br> Resilient, persistent, and able to handle rejection and setbacks.<br> Excellent level of proficiency with MS Office Project, Excel, Visio, PowerPoint, and SharePoint.<br> Excellent command of both spoken and written English.<br> Willingness to travel approximately 25–50% to UAE, typically involving one to two business trips per month, depending on business requirements.<br></span> </div>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are seeking a highly skilled and experienced Salesforce Marketing Cloud Senior (Next) professional to lead the design, implementation, optimization, and management of customer engagement and marketing automation solutions using Salesforce Marketing Cloud and Marketing Cloud Next capabilities. The ideal candidate will have deep expertise in omnichannel campaign execution, customer journey orchestration, data-driven marketing strategies, and advanced Salesforce ecosystem integrations. This role requires both strategic thinking and hands-on technical execution to deliver scalable and personalized customer experiences.</p>
<h4>Role responsibilities</h4>
<p><strong>Platform management & solution design</strong><br>
Lead the implementation and optimization of Salesforce Marketing Cloud solutions, including Marketing Cloud Next functionalities. Design scalable marketing automation architectures aligned with business and customer engagement goals. Configure and manage core SFMC modules such as:</p>
<ul>
<li>Journey Builder</li>
<li>Email Studio</li>
<li>Automation Studio</li>
<li>Mobile Studio</li>
<li>Advertising Studio</li>
<li>Data Cloud integrations</li>
<li>Personalization and AI-driven capabilities</li>
</ul>
<p><strong>Campaign management</strong><br>
Develop, execute, and optimize multi-channel marketing campaigns across email, SMS, push notifications, and digital channels. Build and maintain customer journeys with advanced segmentation and personalization strategies. Ensure campaign delivery accuracy, quality assurance, and performance tracking.</p>
<p><strong>Data & integration</strong><br>
Integrate Salesforce Marketing Cloud with CRM, CDP, APIs, and third-party platforms. Manage data extensions, SQL queries, automations, and audience segmentation. Support real-time data synchronization and customer lifecycle management.</p>
<p><strong>Technical development</strong><br>
Develop dynamic and personalized content using:</p>
<ul>
<li>AMPscript</li>
<li>SSJS</li>
<li>HTML/CSS</li>
<li>SQL</li>
</ul>
<p>Build reusable templates, automation workflows, and scalable campaign frameworks. Troubleshoot platform issues and optimize system performance.</p>
<p><strong>Analytics & optimization</strong><br>
Monitor campaign KPIs and customer engagement metrics. Generate insights and recommendations to improve conversion, retention, and customer experience. Support A/B testing, reporting dashboards, and marketing performance analysis.</p>
<p><strong>Leadership & collaboration</strong><br>
Collaborate with marketing, CRM, sales, analytics, and technology teams. Mentor junior team members and provide SFMC best practice guidance. Participate in solution architecture discussions and stakeholder workshops.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Computer Science, Information Systems, Marketing, or related field.</li>
<li>5+ years of hands-on experience with Salesforce Marketing Cloud.</li>
<li>Strong experience with Marketing Cloud Next capabilities and modern customer engagement platforms.</li>
<li>Proven expertise in:</li>
<ul>
<li>Journey Builder</li>
<li>Automation Studio</li>
<li>Email Studio</li>
<li>SQL</li>
<li>AMPscript</li>
<li>API integrations</li>
</ul>
<li>Experience integrating SFMC with Salesforce CRM, Data Cloud, and CDP solutions.</li>
<li>Strong understanding of customer lifecycle marketing and omnichannel strategies.</li>
<li>Excellent analytical, troubleshooting, and communication skills.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p><strong>Who are we?</strong><br>
We are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.</p>
<h4>The job in a nutshell</h4>
<p>A Senior People Operations Specialist will be responsible for managing and supporting People Operations activities across the company's portfolio in the KSA, UAE, UK, and MENA region. This role will ensure seamless execution of payroll, benefits administration, employee lifecycle processes, compliance, and HR operations while maintaining adherence to local labor laws and statutory requirements across multiple jurisdictions.</p>
<h4>What will you do?</h4>
<p><strong>Employee lifecycle</strong></p>
<ul>
<li>Own the end-to-end employee journey, including preparing and issuing legally compliant employment contracts and amendments.</li>
<li>Manage comprehensive onboarding and orientation programs, ensuring a stellar first-day experience.</li>
<li>Administer employee status changes, handling promotions, transfers, and related documentation.</li>
<li>Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates.</li>
<li>Manage all employment-related letters and documentation with the highest level of accuracy and confidentiality.</li>
</ul>
<p><strong>Payroll & HRIS management</strong></p>
<ul>
<li>Prepare, verify, and submit accurate payroll inputs (attendances, leaves, adjustments) for timely, error-free monthly payroll processing.</li>
<li>Own the administration of employee benefits programs, with specific responsibility for medical/health insurance: manage policy renewals, employee additions/deletions, dependent updates, and serve as the primary liaison for employee claim inquiries and troubleshooting.</li>
<li>Maintain and audit employee data in our HR Information System (HRIS), ensuring data integrity and serving as the go-to expert for system configuration, reporting, and queries.</li>
<li>Coordinate with finance to ensure accurate accounting and disbursement of payroll.</li>
</ul>
<p><strong>Compliance & legal adherence</strong></p>
<ul>
<li>Ensure 100% compliance with all labor laws and regulations. This includes mandatory social insurance registrations, contributions, and filings, as well as managing all interactions with the labor office (e.g., submission of documents, resolving queries).</li>
<li>Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements.</li>
<li>Proactively stay updated on legal changes impacting employment, benefits (including statutory health insurance schemes), and payroll.</li>
<li>Manage government inspections, audits, and surveys, preparing all necessary documentation and serving as the point of contact.</li>
<li>Maintain meticulous records for all compliance-related activities.</li>
</ul>
<p><strong>Policy development & process improvement</strong></p>
<ul>
<li>Contribute to developing, reviewing, and updating HR policies and procedures in line with legal mandates and industry best practices.</li>
<li>Identify opportunities for automation, integration, and efficiency within the people operations framework to enhance service delivery and accuracy.</li>
<li>Document and standardize all operational processes and workflows.</li>
</ul>
<p><strong>Employee engagement & support</strong></p>
<ul>
<li>Collaborate with managers and the People team to coordinate local team-building activities and engagement initiatives.</li>
<li>Serve as a trusted, primary point of contact for employee inquiries regarding policies, benefits (including medical insurance), payroll, and general HR matters, resolving issues promptly and with a high degree of service orientation.</li>
<li>Foster a culture of trust and transparency through clear and compassionate communication.</li>
</ul>
<h4>What are we looking for?</h4>
<ul>
<li>Bachelor’s degree in Human Resources, Business Administration, or a related field.</li>
<li>3-4+ years of proven experience in People Operations, HR Generalist, or HR Operations roles, with a strong focus on payroll, benefits administration, employee lifecycle management, and compliance.</li>
<li>In-depth, hands-on experience managing mandatory social insurance programs and labor office procedures.</li>
<li>Extensive experience administering group medical insurance policies, including employee enrollments, terminations, renewals, and claims support.</li>
<li>High proficiency in HRIS platforms, payroll systems, and Microsoft Excel/Google Sheets.</li>
<li>Comprehensive and up-to-date knowledge of local labor laws, employment regulations, and statutory benefits requirements.</li>
<li>Strong attention to detail, organizational skills, and ability to manage confidential information with discretion.</li>
<li>Excellent communication and stakeholder management skills.</li>
</ul>
<h4>Who will excel?</h4>
<ul>
<li>Strong interpersonal and communication skills.</li>
<li>Detail-oriented with strong organizational abilities.</li>
</ul>
<h4>What we offer you?</h4>
<ul>
<li>We believe you will love working at Foodics!</li>
<li>We have an inclusive and diverse culture that encourages innovation and flexibility in offices.</li>
<li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li>
<li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li>
<li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li>
<li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li>
</ul></p><p></p>
<p>Successfully design, develop, implement, and maintain enterprise Business Intelligence and AI solutions that improve data accessibility, reporting, analytics, and decision-making across UNRWA. Deliver high-quality data warehouse models, ETL/ELT solutions, Power BI dashboards, AI-enabled analytics, and technical documentation while ensuring data quality, adherence to enterprise architecture standards, and knowledge transfer to relevant technical teams.</p><p>Work Location HQA and open for remote consultancy in the UNRWA fields of operation Expected duration 12 months</p><p>Duties and Responsibilities</p><p>The Consultant will be responsible for providing senior technical expertise in Business Intelligence, Data Analytics, Data Warehousing, and Artificial Intelligence solutions. The Consultant will work closely with the Enterprise Architecture & Business Intelligence (EBI) team to deliver enterprise reporting and analytics capabilities. Specific outputs/tasks include, but are not limited to:</p><ul><li>Analyze business requirements and translate them into technical BI and AI solutions.</li><li>Design and develop dimensional data warehouse models and analytical/semantic models.</li><li>Design and develop OLAP cubes and support database objects.</li><li>Develop, maintain, and optimize ETL/ELT processes and data integration solutions.</li><li>Design, develop, deploy, and maintain Power BI reports, dashboards, KPI scorecards, and AI-powered dashboards.</li><li>Support implementation and adoption of Microsoft Copilot and other AI capabilities within BI solutions.</li><li>Ensure data quality, consistency, completeness, and accuracy through profiling, validation, cleansing, and monitoring activities.</li><li>Provide technical advice and recommendations related to BI, Power BI, analytics, AI, and data architecture.</li><li>Coordinate with the Enterprise Architecture & Business Intelligence team on technical design, architecture, deployment, and production support.</li><li>Provide technical guidance and knowledge transfer to BI developers and relevant technical staff.</li><li>Prepare and maintain technical documentation including solution designs, specifications, operational procedures, and user manuals.</li><li>Perform other related duties as required.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Computer Science, Information Technology, Data Science, Artificial Intelligence, Software Engineering, or another related discipline.</li><li>Minimum seven (6) years of relevant professional experience.</li><li>Professional experience in Business Intelligence, Data Analytics, Data Engineering, Data Warehousing, Software Development, or related fields, including experience with Power BI, SQL Server, ETL/ELT development, dimensional modelling, AI-powered analytics, and Microsoft BI technologies.</li><li>Extensive experience with Microsoft Power BI.</li><li>Extensive experience with SQL Server, SQL development, and database scripting.</li><li>Strong experience in Data Warehouse design and dimensional modelling.</li><li>Strong experience in ETL/ELT development and data integration.</li><li>Strong experience writing DAX and SQL.</li><li>Experience with Microsoft SSIS and SSAS.</li><li>Experience implementing AI-powered analytics, Microsoft Copilot, or Generative AI solutions.</li><li>Experience translating business requirements into analytical solutions.</li><li>Experience preparing technical documentation.</li><li>Experience with Microsoft Azure and/or Microsoft Fabric is desirable</li><li>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.</li></ul>
<p><h4>About us:</h4>
<p>Platinumlist.net, a pioneering leader in the online event guide and ticketing solution industry, has been revolutionizing the event landscape in the Gulf region since 2009. As the largest ticketing provider in the GCC, we proudly serve an extensive array of events across the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Lebanon, Qatar, and Kuwait from our Dubai-based headquarters.</p>
<h4>About role:</h4>
<p>We are looking for a skilled junior AI support & training specialist. The role focuses on managing customer communications through mass email and SMS campaigns, supporting AI automation processes, and preparing reports and content. This is a flexible position requiring 6 hours of work daily, with availability on weekends if needed (on-call basis).</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Support AI-driven automation workflows for communication and marketing.</li>
<li>Prepare accurate reports and performance dashboards on campaign results.</li>
<li>Write and edit articles, updates, and communication materials.</li>
<li>Ensure message compliance, accuracy, and delivery success.</li>
<li>Provide minimal direct customer communication if required.</li>
<li>Collaborate with internal stakeholders to align messaging and automation processes.</li>
</ul>
<h4>Requirements:</h4>
<ul>
<li>Experience with email marketing tools, SMS platforms, and automation systems.</li>
<li>Knowledge of AI automation tools is a strong advantage.</li>
<li>Strong reporting, analytical, and organizational skills.</li>
<li>Excellent written communication in English and Arabic.</li>
<li>Prior experience in digital marketing, customer communication, or automation preferred.</li>
<li>Ability to operate an Intercom system will be a huge advantage.</li>
</ul>
<h4>Benefits:</h4>
<ul>
<li>A dynamic and inclusive work environment.</li>
<li>The opportunity to work with a leading ticketing provider in GCC.</li>
<li>A chance to contribute to the entertainment industry and help shape experiences for thousands of users.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Provide secured remote operational support across identity and access management and vulnerability management.<br> The role performs approved technical activities and tracking; access approvals, security policy, risk acceptance and regulatory accountability.<br> • Support user, privileged and service-account administration through approved requests and access workflows.<br> • Assist with periodic access reviews, joiner/mover/leaver controls and evidence preparation.<br> • Operate approved vulnerability scanning and reporting tools and validate findings with system owners.<br> • Maintain vulnerability, exception and remediation trackers and coordinate technical follow-up.<br> • Support IAM, MFA, privileged-access and directory-service incidents within authorised access boundaries.<br> • Provide metrics, evidence and trend analysis for security reporting and governance reviews.<br> • Escalate overdue, critical or policy-related matters to the onsite Security Engineer.<br> • Maintain operational procedures, access-control records and vulnerability-management documentation.<br> • Minimum 5 years of relevant IAM and/or vulnerability-management experience, with credible practical exposure to both domains.<br> • Experience with Microsoft identity services, SailPoint, CyberArk or equivalent IAM/PAM platforms.<br> • Experience with enterprise vulnerability-scanning and remediation-tracking platforms.<br> • Microsoft Identity, SailPoint, CyberArk, CEH, OSCP, GPEN or equivalent certification preferred.<br> • Strong understanding of privileged access, least privilege, remediation governance and audit evidence.<br> Preferred Profile • Previous experience supporting UAE government or regulated cybersecurity environments.<br> • Working knowledge of TDRA-hosted environments and related security-access processes.<br> • Experience operating through secured remote-access and privileged-session controls.<br> Expected Contribution • Access and vulnerability activities are completed only through approved workflows.<br> • Critical findings and overdue actions are escalated with clear ownership.<br> • Evidence and trackers remain accurate, current and audit-ready.<br></span> </div>
<p><h4>About us:</h4>
<p>Platinumlist.net, a pioneering leader in the online event guide and ticketing solution industry, has been revolutionizing the event landscape in the Gulf region since 2009. As the largest ticketing provider in the GCC, we proudly serve an extensive array of events across the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Lebanon, Qatar, and Kuwait from our Dubai-based headquarters.</p>
<h4>About role:</h4>
<p>We are looking for a skilled junior AI support & training specialist. The role focuses on managing customer communications through mass email and SMS campaigns, supporting AI automation processes, and preparing reports and content. This is a flexible position requiring 6 hours of work daily, with availability on weekends if needed (on-call basis).</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Support AI-driven automation workflows for communication and marketing.</li>
<li>Prepare accurate reports and performance dashboards on campaign results.</li>
<li>Write and edit articles, updates, and communication materials.</li>
<li>Ensure message compliance, accuracy, and delivery success.</li>
<li>Provide minimal direct customer communication if required.</li>
<li>Collaborate with internal stakeholders to align messaging and automation processes.</li>
</ul>
<h4>Requirements:</h4>
<ul>
<li>Experience with email marketing tools, SMS platforms, and automation systems.</li>
<li>Knowledge of AI automation tools is a strong advantage.</li>
<li>Strong reporting, analytical, and organizational skills.</li>
<li>Excellent written communication in English and Arabic.</li>
<li>Prior experience in digital marketing, customer communication, or automation preferred.</li>
<li>Ability to operate an Intercom system will be a huge advantage.</li>
</ul>
<h4>Benefits:</h4>
<ul>
<li>A dynamic and inclusive work environment.</li>
<li>The opportunity to work with a leading ticketing provider in GCC.</li>
<li>A chance to contribute to the entertainment industry and help shape experiences for thousands of users.</li>
</ul></p><p></p>
<p>The programme seeks to strengthen the contribution of cultural heritage and tourism to inclusive local economic development, with particular emphasis on women s economic empowerment, municipal capacity-building, gender-responsive planning, cultural heritage promotion, tourism development, and local institutional ownership. The specialist will contribute technical expertise related to municipal and local development planning, cultural heritage, sustainable and inclusive tourism, and institutional capacity-building. Tasks: • Provide technical expertise on municipal planning, local development, cultural heritage, and tourism throughout the evaluation. • Review programme approaches related to cultural heritage promotion, tourism planning, municipal capacity-building, and local economic development. • Assess the relevance and effectiveness of programme support to municipal institutions and local stakeholders. • Evaluate approaches to strengthening tangible and intangible cultural heritage and integrating heritage assets into local development and tourism planning. • Assess the quality and usefulness of training, tools, case studies, guidance, and capacity-building provided to municipal and local stakeholders. • Examine the application of gender-responsive urban and tourism planning approaches, gender-sensitive indicators, monitoring frameworks, and gender-responsive budgeting. • Assess institutional ownership and the likelihood that programme-supported approaches and tools will continue to be used after project completion. • Review opportunities for integrating programme approaches into future municipal strategic planning. • Conduct interviews and consultations with municipal representatives, tourism actors, heritage institutions, civil society, private sector stakeholders, and other relevant actors. • Contribute to analysis of tourism value chains and linkages between women-led enterprises, cultural heritage, and local economic opportunities. • Assess opportunities for scaling, replication, or adaptation of programme approaches in other locations. • Contribute to preparation of findings, conclusions, lessons learned, and practical recommendations. • Support development of recommendations related to sustainability, institutionalisation, partnerships, and future programming.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree in urban planning, local development, cultural heritage, tourism management, architecture, urban studies, public administration, or another relevant field.</li><li>Demonstrated experience in one or more of the following: <ul><li>Local development planning;</li><li>Cultural heritage preservation and promotion;</li><li>Tourism planning;</li><li>Municipal capacity-building;</li><li>Urban development;</li><li>Sustainable local economic development.</li></ul></li><li>Experience working with municipalities, local authorities, cultural heritage institutions, tourism stakeholders, or community-based development initiatives.</li><li>Strong understanding of heritage-based local economic development and destination development.</li><li>Knowledge of participatory planning and stakeholder engagement approaches.</li><li>Knowledge of inclusive tourism, gender-responsive planning, cultural heritage management, and sustainable local economic development is a strong advantage.</li><li>Experience conducting assessments, consultations, research, monitoring, or evaluations in relevant sectors.</li><li>Strong analytical, facilitation, communication, and report-writing skills.</li><li>Experience in Jordan, particularly with municipal, cultural heritage, or tourism development, is highly desirable.</li><li>Experience with internationally funded development programmes is an advantage.</li></ul>
<p>Lead performance management, monitoring, evaluations, assessments, and research activities under the Jordan MELA SOW. Support the design and refinement of performance monitoring systems, indicator tracking, and data review processes. Develop and maintain evaluation and assessment scopes of work, methodologies, and work plans. Lead the design and implementation of evaluations, assessments, political economy and market studies, situational analyses, rapid appraisals, and other research assignments, overseeing data collection, analysis, synthesis, and reporting. Develop and maintain indicator reference documentation, reporting schedules, and analytics products that support decision-making. Analyze performance data alongside contextual information to identify trends, risks, gaps, and opportunities for adaptive management. Conduct or oversee data quality assessments and follow up on findings and corrective actions. Contribute to the development of work plans, MEL plans, and other technical deliverables as needed. Prepare dashboards, performance summaries, evaluation reports, assessment reports, and other technical deliverables. Translate findings into clear, actionable recommendations for decision-makers and implementers. Support learning and utilization activities, including portfolio reviews, validation meetings, and dissemination workshops. Work with technical staff to ensure results are communicated clearly to technical and non-technical audiences. Contribute to work planning, technical review, and quality assurance across assigned tasks. Maintain strong documentation, version control, and tracking systems for all assigned activities. Work closely with the Regional Director and other technical staff to ensure strong coordination across workstreams.</p><p>This is a full-time position. The expected working day is from Sunday to Thursday, 40 hours per week. This position is required to be in the office Sunday Thursday. This arrangement is subject to review and may change at the company s discretion.</p><p>The perks of working at Tetra Tech include:</p><ul><li>Comprehensive and market-competitive benefits.</li><li>Merit-based financial rewards.</li><li>Flexibility and company-wide commitment to work/life balance.</li><li>Collaborative team atmosphere that values the contributions of all employees.</li><li>Learning and development opportunities for ongoing professional growth.</li></ul><p>Tetra Tech is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sex, marital or familial status, status as a protected veteran, or any other characteristic protected by law. Tetra Tech is a VEVRAA federal contractor and we request priority referral of veterans. We invite applications from all interested parties. Explore our open positions at https://www.tetratech.com/careers. Follow us on social media to learn more about our people, culture, and opportunities: LinkedIn: @TetraTechCareers X (Twitter): @TetraTechJobs</p><p><strong>Desired Candidate Profile</strong></p><p>Master s degree in international development, economics, public policy, social sciences, statistics, evaluation, or a related field required; doctoral degree preferred. Minimum of 7 years of experience designing and implementing evaluations, assessments, research studies, or applied social science research required. Demonstrated experience with qualitative, quantitative, and mixed-methods approaches. Strong experience developing evaluation scopes of work, research designs, and actionable reports for donor or government clients. Knowledge of evaluation standards, human subjects protection, and ethical research practices. Experience working in Jordan and/or the MENA region strongly preferred. Familiarity with U.S. Government foreign assistance programming and evaluation requirements strongly preferred. Strong analytical, writing, and presentation skills, with the ability to communicate findings to technical and non-technical audiences. Ability to manage multiple assignments and deadlines in dynamic, sometimes sensitive environments. Excellent written and oral communication skills in English and Arabic required.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>The consultancy will contribute to: • A clear institutional framework for GBV prevention and response across UNRWA. • GBV prevention and response Programme model with guidance on context adaptation • Defined roles and responsibilities across programmes and Fields of Operation. • Programme-specific GBV commitments integrated within existing programme systems and operational procedures. • Strengthened coordination, accountability and referral systems. • Improved analysis of GBV risks and vulnerabilities. • More consistent and survivor-centered services for Palestine refugees. • Enhanced capacity for evidence-based decision-making and monitoring.<br> Work Location<br>Home-based with virtual consultations and meetings.<br> Expected duration<br>• The duration of the consultancy is 3 months (01 October 2026- 31 Dec 2026).<br> Duties and Responsibilities<br>The consultant will undertake the following tasks: Deliverable 1: Inception Phase • Conduct a desk review of relevant UNRWA policies, strategies, guidance, tools and standard operating procedures related to GBV prevention and response. • Develop an inception report outlining the methodology, workplan, consultation approach and timeline for the assignment. Deliverable: Inception report and workplan Deliverable 2: Mapping and Institutional Assessment • Map existing internal GBV-related capacities, systems, internal services, referral pathways, tools and practices across Headquarters departments and Fields of Operation. • Assess institutional capacities, strengths, gaps and challenges related to: – GBV prevention and risk mitigation; – GBV prevention and response programming – Safe identification and disclosure; – Referral systems and service provision; – Monitoring and information management; – Accountability and coordination mechanisms. • Assess opportunities to strengthen harmonized GBV information management and reporting across programmes and Fields of Operation • Review existing partnerships relevant to GBV prevention and response. Deliverables: 1. Mapping of existing GBV policies, tools, services and referral pathways. 2. Institutional Capacity and Gap Assessment Report. Deliverable 3: Stakeholder Consultations • Facilitate consultations with Headquarters departments, programme areas and Field Offices. • Identify programme-specific roles, responsibilities and existing good practices and limitations. Deliverable: Synthesis and Design Report summarizing findings from the document review and stakeholder consultations, identifying key institutional strengths and gaps, findings, recommendations and presenting the proposed structure and strategic direction for the UNRWA Agency Framework for Multi-sectoral Prevention and Response to GBV. Deliverable 4: Development of the GBV Framework Draft the UNRWA Agency Framework for Multi-sectoral Prevention and Response to GBV, including: • Strategic outcomes including vision, objectives and guiding principles. • Theory of Change. • Governance and coordination arrangements. • Programme-specific GBV commitments aligned with programs mandates. • Roles and responsibilities of programs and operational actors. • Operational standards for GBV prevention, risk mitigation, safe identification, referral and survivor-centered response. • Institutional standards guiding GBV response. • GBV risk identification and analysis approaches. • Survivor-centred response principles. • Referral pathways and coordination mechanisms. • Monitoring, learning and accountability framework. • Recommendations for implementation and institutionalization. Deliverable: First draft UNRWA agency framework for multi-sectoral prevention and response to GBV Deliverable 5: Development of the GBV Programme Model Draft UNRWA GBV Prevention and Response Programme including: • Core GBV prevention and response programme components • Minimum list of service packages • Suggested staffing profiles • Community engagement approaches • Prevention methodologies • Response packages including suggested areas for expansion • Monitoring framework including suggested outcome and output indicators • Adaptation guidance for different humanitarian context Deliverable: First draft of UNRWA GBV Prevention and Response Programme model Deliverable 6: Validation and Finalization • Facilitate validation discussions with Headquarters and Field stakeholders. • Incorporate comments and recommendations. • Finalize the Framework and supporting tools. Deliverables: 1. Final UNRWA Agency Framework for Multi-sectoral Prevention and Response to GBV. 2. Implementation Roadmap. 3. UNRWA GBV prevention and response programme model<br> Qualifications/special skills<br>• Advanced university degree in Gender Studies, Social Sciences, Human Rights, Protection, International Development, Public Policy or a related field. • At least 07 years of professional experience in GBV prevention and response, protection programming and institutional capacity strengthening. Unless already serving as an international staff member in the UN Common System, at least two continuous years of relevant international experience outside UNRWA, and outside the country(s) of citizenship is required. • Demonstrated experience developing GBV strategies, frameworks, standards or operational guidance for UN agencies, NGOs or humanitarian organizations. • Strong knowledge of international standards and frameworks related to GBV, protection and gender equality. • Experience working in humanitarian or displacement contexts. • Proven experience facilitating multi-stakeholder consultations and institutional assessments. • Familiarity with UNRWA's operational context is highly desirable.<br> Languages<br>• Excellent command of English; knowledge of Arabic is an asset.<br> Additional Information<br>• The consultant will be paid the lump sum of ($16,754.63), split into 3 instalments as described above upon satisfactory submission of the deliverables. • Remuneration for this consultancy is on P4 level. • The consultant will be remunerated based on the satisfactory deliverables of the agreed activities.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>