Security inspector Jobs - Amman Jordan
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<p><h4>Job role - principal electrical design engineer – mission critical (data centres)</h4>
<p>Verbal and written communication in English is mandatory.</p>
<p><strong>Strong experience</strong></p>
<ul>
<li>Uptime Tier III/IV data center design experience</li>
<li>MV/LV, UPS & generator design expertise</li>
<li>Data center standards knowledge (Uptime/TIA-942/NFPA)</li>
<li>Client-facing leadership and stakeholder management experience</li>
</ul>
<p><strong>Responsibilities</strong></p>
<ul>
<li>Translate client requirements into robust electrical designs, including electrical distribution (medium and low voltage), generator, UPS systems, switchgear, busducts, grounding schemes, power monitoring systems, fire detection and alarm system etc.</li>
<li>Produce all technical documentation: calculations, system studies, single-line diagrams, layout drawings, specifications, block schematics, and compliance tables.</li>
<li>Lead conceptual and detailed design reviews, leveraging advanced analytical tools, BIM/Revit models, and coordination with architectural, mechanical, and building technology disciplines.</li>
<li>Mentor and develop junior engineers, share best practices in mission-critical electrical systems, and drive continuous improvement across the design team.</li>
<li>Collaborate closely with regional and global teams to grow consulting capabilities and ensure alignment with global design standards.</li>
<li>Develop and standardize scalable, repeatable data center solutions to drive consistency and efficiencies across UAE and KSA.</li>
<li>Conduct site assessments, capacity planning, and feasibility studies aligned with Uptime Institute Tier requirements.</li>
<li>Ensure compliance with international standards (Uptime Institute, TIA-942, NFPA, ASHRAE) and local regulations.</li>
<li>Drive business growth by contributing to technical proposals, client presentations, and by identifying opportunities for service enhancements.</li>
</ul>
<p><strong>Qualifications</strong></p>
<ul>
<li>Bachelor’s or master’s degree in electrical engineering.</li>
<li>10+ years of progressive electrical experience in planning, designing, and delivering large-scale data centers, including multiple Uptime Tier III/IV projects.</li>
<li>Demonstrated ability to coordinate with stakeholders in complex, matrixed environments.</li>
<li>Professional certifications such as Uptime Tier Certified Professional, PMP, LEED AP, or BICSI RCDD are highly desirable.</li>
<li>In-depth knowledge of data centres electrical infrastructure, power distribution topologies, servers, storage, network systems, SCADA systems, power management, ELV, and security.</li>
<li>Experienced in data center construction phasing and associated design planning.</li>
<li>Strong communication skills for effective client presentations, stakeholder workshops, and cross-functional coordination.</li>
<li>Familiarity with local and international codes and standards, including NEC, IEC, ISO 50001, ISO 27001, PDPL, and ESMA.</li>
</ul>
<p>With over 90 years' combined experience, NES Fircroft is proud to be the world's leading engineering staffing provider spanning the oil & gas, power & renewables, chemicals, construction & infrastructure, life sciences, mining and manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Prepare ingredients for cooking, including portioning, chopping, and storing food. Pull food from freezer storage to thaw in the refrigerator. Weigh, measure, and mix ingredients according to recipes or personal judgment. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Monitor food quality while preparing food. Test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. Ensure proper portion, arrangement, and food garnish to be served. Serve food in proper portions onto proper receptacle. Use kitchen tools safely and appropriately. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Notify manager if a product does not meet specifications. Communicate any assistance needed during busy periods.</p>
<p>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualification</h4>
<ul>
<li>Education: High school diploma or G.E.D. equivalent.</li>
<li>Related work experience: At least 1 year of related work experience.</li>
<li>Supervisory experience: No supervisory experience.</li>
<li>License or certification: None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Prepare ingredients for cooking, including portioning, chopping, and storing food. Pull food from freezer storage to thaw in the refrigerator. Weigh, measure, and mix ingredients according to recipes or personal judgment. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Monitor food quality while preparing food. Test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. Ensure proper portion, arrangement, and food garnish to be served. Serve food in proper portions onto proper receptacle. Use kitchen tools safely and appropriately. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Notify manager if a product does not meet specifications. Communicate any assistance needed during busy periods.</p>
<p>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualification</h4>
<ul>
<li>Education: High school diploma or G.E.D. equivalent.</li>
<li>Related work experience: At least 1 year of related work experience.</li>
<li>Supervisory experience: No supervisory experience.</li>
<li>License or certification: None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D equivalent. Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting. Experience in hotel engineering or maintenance a plus. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: Driver s License</p><p></p></section>
<p><h4>Description</h4>
<p>Provide first-line and second-line (L1/L2) support for banking and business applications, ensuring timely resolution of incidents and service requests.</p>
<p>Monitor application health, availability, and performance, proactively identifying and escalating issues when necessary.</p>
<p>Troubleshoot application, integration, and data-related issues, ensuring minimal disruption to business operations.</p>
<p>Support daily operational activities, including batch processing, job scheduling, and end-of-day (EOD) banking activities.</p>
<p>Perform application deployment and configuration activities across development, testing, and production environments under established change procedures.</p>
<p>Coordinate with development, infrastructure, database, and vendor teams to investigate and resolve application issues.</p>
<p>Maintain accurate incident records, root cause analysis documentation, and support knowledge base articles.</p>
<p>Participate in incident, problem, and change management processes in accordance with ITIL best practices.</p>
<p>Assist in user acceptance testing (UAT), system upgrades, patch deployments, and release activities.</p>
<p>Monitor logs and system alerts, escalating critical issues to senior support staff and management as required.</p>
<p>Ensure compliance with internal policies, security standards, audit requirements, and banking regulations.</p>
<p>Support business users by providing guidance, training, and timely communication during incidents and service disruptions.</p>
<p>Contribute to continuous improvement initiatives to enhance application stability, support processes, and service quality.</p>
<h4>Requirements</h4>
<p><strong>Bachelor's degree</strong> in Computer Science, Information Technology, or a related field.</p>
<p><strong>2-5 years</strong> of experience in application support, IT operations, or a similar technical support role.</p>
<p>Experience supporting banking, financial services, or enterprise applications is preferred.</p>
<p>Familiarity with service management frameworks such as ITIL.</p></p><p></p>
<p><h4>Description</h4>
<p>Provide first-line and second-line (L1/L2) support for banking and business applications, ensuring timely resolution of incidents and service requests.</p>
<p>Monitor application health, availability, and performance, proactively identifying and escalating issues when necessary.</p>
<p>Troubleshoot application, integration, and data-related issues, ensuring minimal disruption to business operations.</p>
<p>Support daily operational activities, including batch processing, job scheduling, and end-of-day (EOD) banking activities.</p>
<p>Perform application deployment and configuration activities across development, testing, and production environments under established change procedures.</p>
<p>Coordinate with development, infrastructure, database, and vendor teams to investigate and resolve application issues.</p>
<p>Maintain accurate incident records, root cause analysis documentation, and support knowledge base articles.</p>
<p>Participate in incident, problem, and change management processes in accordance with ITIL best practices.</p>
<p>Assist in user acceptance testing (UAT), system upgrades, patch deployments, and release activities.</p>
<p>Monitor logs and system alerts, escalating critical issues to senior support staff and management as required.</p>
<p>Ensure compliance with internal policies, security standards, audit requirements, and banking regulations.</p>
<p>Support business users by providing guidance, training, and timely communication during incidents and service disruptions.</p>
<p>Contribute to continuous improvement initiatives to enhance application stability, support processes, and service quality.</p>
<h4>Requirements</h4>
<p><strong>Bachelor's degree</strong> in Computer Science, Information Technology, or a related field.</p>
<p><strong>2-5 years</strong> of experience in application support, IT operations, or a similar technical support role.</p>
<p>Experience supporting banking, financial services, or enterprise applications is preferred.</p>
<p>Familiarity with service management frameworks such as ITIL.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provide first-line and second-line (L1/L2) support for banking and business applications, ensuring timely resolution of incidents and service requests. Monitor application health, availability, and performance, proactively identifying and escalating issues when necessary. Troubleshoot application, integration, and data-related issues, ensuring minimal disruption to business operations. Support daily operational activities, including batch processing, job scheduling, and end-of-day (EOD) banking activities. Perform application deployment and configuration activities across development, testing, and production environments under established change procedures. Coordinate with development, infrastructure, database, and vendor teams to investigate and resolve application issues. Maintain accurate incident records, root cause analysis documentation, and support knowledge base articles. Participate in incident, problem, and change management processes in accordance with ITIL best practices. Assist in user acceptance testing (UAT), system upgrades, patch deployments, and release activities. Monitor logs and system alerts, escalating critical issues to senior support staff and management as required. Ensure compliance with internal policies, security standards, audit requirements, and banking regulations. Support business users by providing guidance, training, and timely communication during incidents and service disruptions. Contribute to continuous improvement initiatives to enhance application stability, support processes, and service quality.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>2 5 years of experience in application support, IT operations, or a similar technical support role.</li><li>Experience supporting banking, financial services, or enterprise applications is preferred.</li><li>Familiarity with service management frameworks such as ITIL.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provide hands-on, on-site maintenance and troubleshooting for local office infrastructure, including networking hardware, switches, firewalls, and server racks.</p><p>Manage all support activities strictly through the ticketing system. Ensure every issue whether an infrastructure fault or a user request is properly logged, categorized, prioritized, and tracked from initiation to resolution.</p><p>Serve as the primary point of contact for Jordan-based users, resolving technical challenges promptly to minimize downtime and maximize productivity.</p><p>Oversee the full lifecycle of IT hardware and software assets within the local branch using the IT Asset Management system.</p><p>Collaborate with global IT teams to implement ITIL best practices and align local operations with corporate security standards.</p><strong>Infrastructure & Networking:</strong> Foundational knowledge and practical experience in basic network support, including configuration and troubleshooting of switches, firewalls, and routing.<br><strong>Ticketing & SLA Management:</strong> Strong proficiency in working within ticket-driven environments (e.g., Jira Service Management), with a disciplined approach to documentation and SLA compliance.<br><strong>Asset Management Systems:</strong> Practical experience using IT Asset Management tools to log, track, and audit physical hardware and software licenses.<br><strong>AI Knowledge:</strong> Foundational understanding or practical familiarity with AI tools and applications to enhance internal IT workflows and automation.</div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Bachelor s degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p><p>ITIL Foundation certification (or higher) is highly preferred / required.</p><p>Additional certifications (e.g., CCNA, CompTIA Network+) are beneficial.</p><h2>Experience</h2><p>2 – 4 years of on-ground technical support experience, with a heavy focus on network infrastructure maintenance and ticket-based operations management.</p><p></p></section>
<p><h4>About Zaincash</h4>
<p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p>
<h4>Responsibilities:</h4>
<p><strong>1. AI strategy and use case development</strong><br>
Identify high-value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br>
Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br>
Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p>
<p><strong>2. Solution design and technical leadership</strong><br>
Translate business problems into practical AI solution designs, including LLM-based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br>
Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br>
Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br>
Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p>
<p><strong>3. Proof of concept and production delivery</strong><br>
Lead AI proof of concepts from problem framing to testing and business validation.<br>
Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br>
Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br>
Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p>
<p><strong>4. AI governance, risk, and compliance</strong><br>
Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human-in-the-loop controls.<br>
Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br>
Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br>
Define approval gates for AI use cases before they are deployed into production.</p>
<p><strong>5. Data and platform readiness</strong><br>
Assess the availability, quality, and accessibility of data required for AI use cases.<br>
Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br>
Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br>
Promote reusable patterns instead of isolated experiments.</p>
<p><strong>6. Vendor and partner evaluation</strong><br>
Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br>
Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long-term sustainability.<br>
Support procurement and management in making informed build versus buy decisions.</p>
<p><strong>7. Team enablement and knowledge sharing</strong><br>
Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br>
Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br>
Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p>
<h4>Requirements</h4>
<p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br>
8 plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br>
Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br>
Strong software engineering background, preferably with Python and API-based system integration.<br>
Experience designing and delivering production grade AI or data-driven solutions.<br>
Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br>
Strong understanding of data privacy, security, responsible AI, and model governance.<br>
Ability to communicate clearly with both technical and non-technical stakeholders.<br>
Strong problem solving skills and ability to challenge unclear or low-value AI ideas.</p>
<h4>Preferred qualifications:</h4>
<li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li>
<li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li>
<li>Experience with Arabic language AI use cases, OCR, document processing, or image-based verification.</li>
<li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li>
<li>Experience evaluating AI vendors and preparing business cases for technology investment.</li>
<li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li></p><p></p>
<p><h4>About Zaincash</h4>
<p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p>
<h4>Responsibilities:</h4>
<p><strong>1. AI strategy and use case development</strong><br>
Identify high value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br>
Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br>
Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p>
<p><strong>2. Solution design and technical leadership</strong><br>
Translate business problems into practical AI solution designs, including LLM based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br>
Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br>
Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br>
Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p>
<p><strong>3. Proof of concept and production delivery</strong><br>
Lead AI proof of concepts from problem framing to testing and business validation.<br>
Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br>
Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br>
Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p>
<p><strong>4. AI governance, risk, and compliance</strong><br>
Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human in the loop controls.<br>
Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br>
Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br>
Define approval gates for AI use cases before they are deployed into production.</p>
<p><strong>5. Data and platform readiness</strong><br>
Assess the availability, quality, and accessibility of data required for AI use cases.<br>
Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br>
Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br>
Promote reusable patterns instead of isolated experiments.</p>
<p><strong>6. Vendor and partner evaluation</strong><br>
Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br>
Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long term sustainability.<br>
Support procurement and management in making informed build versus buy decisions.</p>
<p><strong>7. Team enablement and knowledge sharing</strong><br>
Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br>
Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br>
Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p>
<h4>Requirements</h4>
<p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br>
8-plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br>
Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br>
Strong software engineering background, preferably with Python and API based system integration.<br>
Experience designing and delivering production grade AI or data driven solutions.<br>
Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br>
Strong understanding of data privacy, security, responsible AI, and model governance.<br>
Ability to communicate clearly with both technical and non-technical stakeholders.<br>
Strong problem solving skills and ability to challenge unclear or low value AI ideas.</p>
<h4>Preferred qualifications:</h4>
<ul>
<li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li>
<li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li>
<li>Experience with Arabic language AI use cases, OCR, document processing, or image based verification.</li>
<li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li>
<li>Experience evaluating AI vendors and preparing business cases for technology investment.</li>
<li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li>
</ul></p><p></p>
<p><h4>About Zaincash</h4>
<p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p>
<h4>Responsibilities:</h4>
<p><strong>1. AI strategy and use case development</strong><br>
Identify high value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br>
Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br>
Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p>
<p><strong>2. Solution design and technical leadership</strong><br>
Translate business problems into practical AI solution designs, including LLM based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br>
Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br>
Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br>
Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p>
<p><strong>3. Proof of concept and production delivery</strong><br>
Lead AI proof of concepts from problem framing to testing and business validation.<br>
Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br>
Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br>
Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p>
<p><strong>4. AI governance, risk, and compliance</strong><br>
Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human in the loop controls.<br>
Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br>
Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br>
Define approval gates for AI use cases before they are deployed into production.</p>
<p><strong>5. Data and platform readiness</strong><br>
Assess the availability, quality, and accessibility of data required for AI use cases.<br>
Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br>
Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br>
Promote reusable patterns instead of isolated experiments.</p>
<p><strong>6. Vendor and partner evaluation</strong><br>
Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br>
Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long term sustainability.<br>
Support procurement and management in making informed build versus buy decisions.</p>
<p><strong>7. Team enablement and knowledge sharing</strong><br>
Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br>
Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br>
Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p>
<h4>Requirements</h4>
<p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br>
8-plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br>
Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br>
Strong software engineering background, preferably with Python and API based system integration.<br>
Experience designing and delivering production grade AI or data driven solutions.<br>
Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br>
Strong understanding of data privacy, security, responsible AI, and model governance.<br>
Ability to communicate clearly with both technical and non-technical stakeholders.<br>
Strong problem solving skills and ability to challenge unclear or low value AI ideas.</p>
<h4>Preferred qualifications:</h4>
<ul>
<li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li>
<li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li>
<li>Experience with Arabic language AI use cases, OCR, document processing, or image based verification.</li>
<li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li>
<li>Experience evaluating AI vendors and preparing business cases for technology investment.</li>
<li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Systems Administrator is responsible for the effective provisioning, installation, configuration, operation, and maintenance of systems hardware, software, and related infrastructure in both Windows and Linux environments. This role ensures that IT systems run efficiently and securely, serving the needs of the organization. The candidate will work with various teams to design and implement solutions that enhance IT service delivery.</p><p><strong>Primary Duties and Responsibilities</strong></p><p><strong>System Administration (Windows & Linux):</strong></p><ul><li>Manage and maintain both Windows Server and Linux environments, ensuring high availability, security, and performance.</li><li>Install, configure, and update server operating systems, applications, and related infrastructure.</li><li>Monitor server health, performance, and security to identify and resolve potential issues.</li><li>Perform system backups, restore operations, and disaster recovery planning.</li><li>Manage user accounts, permissions, and access control on both Windows and Linux systems.</li></ul><p><strong>Security & Compliance:</strong></p><ul><li>Implement and maintain security protocols, patch management, and vulnerability assessments for both environments.</li><li>Ensure systems comply with relevant industry standards and regulations (e.g., SOC2, PCI-DSS , GDPR).</li><li>Administer Active Directory (AD) and domain security policies on Windows systems.</li></ul><p><strong>Networking & Infrastructure:</strong></p><ul><li>Collaborate with network and security teams to optimize system integrations and improve IT infrastructure resilience.</li></ul><p><strong>Automation & Scripting:</strong></p><ul><li>Develop and maintain automation scripts for routine tasks using PowerShell, Bash, Python, or other scripting languages.</li><li>Automate system deployments, monitoring, and updates for both Windows and Linux environments.</li></ul><p><strong>Virtualization & Cloud:</strong></p><ul><li>Manage virtualization platforms such as VMware, Hyper-V, or other hypervisors.</li><li>Support cloud infrastructure (e.g., AWS, Azure) as part of a hybrid environment, managing servers and services deployed in the cloud.</li><li>Migrate workloads between on-premises and cloud platforms when needed.</li></ul><p><strong>Technical Support & Troubleshooting:</strong></p><ul><li>Provide advanced troubleshooting support for system issues, ensuring timely resolution of critical incidents.</li><li>Collaborate with helpdesk and other IT staff to provide technical assistance and training to end-users.</li><li>Document system configurations, procedures, and troubleshooting guides for future reference.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in computer science, Information Technology, or a related field (or equivalent work experience).</li><li>3-5 years of experience as a Systems Administrator or similar role, with experience managing both Windows and Linux environments.</li><li>Strong knowledge of Windows Server (Active Directory, Group Policy, DNS, DHCP) and Linux distributions (Red Hat, Ubuntu, CentOS).</li><li>Proficiency with scripting and automation using PowerShell, Bash, or Python.</li><li>Experience with virtualization technologies (e.g., VMware, Hyper-V).</li><li>Familiarity with cloud environments (AWS, Azure, or GCP).</li><li>Solid understanding of networking concepts and protocols (e.g., TCP/IP, DNS, VPN).</li><li>Relevant certifications are a plus (e.g., Microsoft Certified: Windows Server, CompTIA Linux+, Red Hat Certified System Administrator, AWS Certified SysOps Administrator).</li><li>Requires occasional on-call support for critical system incidents and maintenance during off-hours.</li></ul><p></p></section>
<p><h4>Description</h4>
<p>We are seeking a skilled IT infrastructure systems associate with 1–3 years of experience to provide technical assistance to end users, troubleshoot hardware and software issues, and support server maintenance activities. The ideal candidate will have hands-on experience with Windows and Linux server environments, strong problem-solving skills, and excellent customer service abilities.</p>
<h4>Responsibilities</h4>
<ul>
<li>Provide first and second-level IT support via phone, email, chat, or in-person.</li>
<li>Troubleshoot and resolve hardware, software, and network issues (Windows, macOS, Office 365, etc.).</li>
<li>Assist with Windows server administration and Linux OS administration (user management, permissions, backups, updates).</li>
<li>Install, configure, and maintain laptops, printers, and peripherals.</li>
<li>Manage Active Directory, DNS, DHCP, and Group Policy in a Windows server environment.</li>
<li>Document IT incidents and resolutions in a ticketing system (e.g., Workflow, K2).</li>
<li>Assist with network troubleshooting (LAN/WAN, VPN, Wi-Fi).</li>
<li>Support virtualization technologies (VMware, Hyper-V) as needed.</li>
<li>Educate users on IT best practices and security policies.</li>
<li>Collaborate with senior IT staff on infrastructure projects.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>1-3 years of experience in system admin, IT support, with expertise in Windows Server, Active Directory, Azure Active Directory (Azure AD), AD Connect, and Linux OS administration.</li>
<li>Bachelor’s degree in computer science, information technology, or a related field.</li>
</ul>
<h4>Preferred Skills</h4>
<ul>
<li>Hands-on experience with Windows Server (2016/2019/2022) and/or Linux servers.</li>
<li>Knowledge of Active Directory, Group Policies, PowerShell commands, Azure AD, and Office 365 administration.</li>
<li>Familiarity with ticketing systems and ITIL processes.</li>
<li>Basic understanding of networking concepts (TCP/IP, DNS, VPN, firewalls).</li>
<li>Experience with remote desktop support tools (SCCM, Microsoft Intune, RDP).</li>
<li>Strong troubleshooting and problem-solving skills.</li>
<li>Excellent communication and customer service skills.</li>
</ul></p><p></p>
<p><h4>About us:</h4>
<p>MBC Group is the largest owner and operator of satellite TV and radio networks, VOD, and digital services, based in Diplomatic Quarter, Riyadh. It broadcasts a portfolio of Arabic and Western entertainment channels as well as managing the Al Arabiya news channel. In addition, MBC Group owns and operates Shahid: the world’s leading Arabic VOD and SVOD streaming platform by MBC Group, offering premium content to Arab families, including binge worthy exclusive Shahid Original Series; Shahid Premieres; Arabic movies fresh off the box-office; live TV channels in true HD quality.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Design, build, and maintain scalable, resilient cloud infrastructure across AWS and GCP.</li>
<li>Develop and manage Kubernetes environments (EKS, GKE) and containerized services (ECS, Docker).</li>
<li>Build and optimize CI/CD pipelines (e.g., Jenkins) to ensure fast, reliable software delivery.</li>
<li>Implement Infrastructure as Code using Terraform and adopt GitOps practices with tools like ArgoCD.</li>
<li>Automate operations with Bash and Python, while monitoring performance and ensuring high availability.</li>
<li>Collaborate across teams, define best practices, and mentor junior engineers while leading technical initiatives.</li>
</ul>
<h4>Requirements:</h4>
<ul>
<li>5+ years of proven experience as a DevOps Engineer.</li>
<li>Strong hands-on expertise with AWS and/or GCP.</li>
<li>Deep knowledge of Kubernetes and container orchestration (EKS, GKE, ECS).</li>
<li>Proficiency in CI/CD tools, especially Jenkins.</li>
<li>Solid experience with Infrastructure as Code (Terraform) and GitOps tools like ArgoCD.</li>
<li>Strong skills in Docker, scripting (Bash/Python), and cloud networking, security, and monitoring.</li>
</ul>
<h4>Preferred requirements:</h4>
<ul>
<li>AWS, GCP, or Kubernetes certifications.</li>
<li>Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack).</li>
<li>Experience in the media or streaming industry.</li>
<li>A passion for automation and continuous improvement.</li>
</ul></p><p></p>
<p>To enable an easy buying experience for all customers throughout the complete payment process. This includes in particular: Anchoring a pragmatic approach to true customer focus in decision-making. Setting the foundation for an easy payment experience when meeting the customer. Maximizing potential improvements for an effective, efficient and secure payment process Ensure a safe operation and transfer the money in the store and make sure that all cash handling process in the right place.</p><p>Ready and available to help customers when needed and I have the knowledge, confidence, and desire to make customer payment easy. Process a cash - credit card and other payment methods transaction accurately and with safety Measures against forgery according to operating procedures. Accurately register products and register payment from customers according to given routines & understanding the importance of accurate stock inventory and how my own actions impact on this. Listening to feedback from customer when given and passing this on to managers work together with other functions to improve the shopping experience for our customers in order to generate more sales. Know the check-out action plan and support the goals and targets given by the manager, which ensures the delivery of department action plan, also overview of the store and customer Experience action plans & understand how checkout action plan supports this. Follow cash handling procedures to ensure the security of money handling and find more effective ways of working to reduce costs. Understand the impact the actions on the financial results of my area and know which results I have influence over and how to balance this with the needs of my customers. Pass on knowledge to colleagues and encourage them to do the same, keep colleagues informed so that they can perform their roles effectively. Know levels of authorisation to solve payment problems when they occur and recognise when need to escalate an issue to someone with higher authorization.</p><p><br></p><p><strong>Functional / Technical Skills :</strong> Solid understanding of all aspects of the home-to home shopping experience, especially within the payment process Proven leadership knowledge in a people-centric organization. Change management. IKEA Brand, IKEA culture and values. Local customer insights, including sources.. Knowledge of working methods according to work focus. Legal requirements and third-party contracts. Ability to work independently and reliably on agreed working methods. Good communication, negotiation and influencing skills. Ability to find solutions for customer and operational issues. Good attention to details by being persistent, structured and accurate. Very perceptive with that ability to implement solutions quickly.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience of working in a high volume and fast-paced retail environment. Ability to priorities and organize own work to make efficient use of time available. Ability to handle several tasks at the same time. Ability to work in a multi-tasking environment. Experience of customer focus and customer service. Good at quickly building rapport with people from different (cultural) backgrounds Emotional resilience and ability to handle conflict (assertive and able to remain calm when confronted with angry and/or upset customers). Ability to use and take personal initiatives and to make considered decisions. Ability to work alone but also as a team player. Common sense. Attention to detail. A flexible approach/open to change. Computer literate.</p>
<p><h4>Description</h4>
<p>As a compliance manager at Tarjama, you will be responsible for ensuring the organization's ongoing compliance with applicable ISO standards, regulatory requirements, and internal governance frameworks. The role leads compliance monitoring, documentation control, internal audit activities, certification maintenance, and implementation of new management system standards, including emerging frameworks related to AI governance, privacy, and business continuity.</p>
<p>The compliance manager plays a critical role in safeguarding certification status, reducing compliance risks, strengthening internal controls, and promoting a culture of quality, continuous improvement, and regulatory compliance across the organization.</p>
<h4>Requirements</h4>
<p><strong>Compliance management & governance</strong></p>
<ul>
<li>Ensure compliance with applicable ISO standards, regulatory requirements, and internal policies.</li>
<li>Monitor regulatory changes and assess their impact on the organization.</li>
<li>Support the development and continuous improvement of compliance frameworks and governance controls.</li>
</ul>
<p><strong>Internal audit & compliance reviews</strong></p>
<ul>
<li>Develop and lead the annual internal audit program across certified management systems.</li>
<li>Conduct audits, report findings, and monitor corrective actions to closure.</li>
<li>Evaluate the effectiveness of processes, controls, and compliance activities.</li>
</ul>
<p><strong>Documentation management & ISO compliance</strong></p>
<ul>
<li>Manage and maintain the organization’s controlled documentation system across multiple ISO certifications, ensuring all documents are properly created, reviewed, approved, and archived.</li>
<li>Plan and execute scheduled reviews of policies, procedures, and work instructions in line with ISO requirements and internal governance timelines.</li>
<li>Ensure timely updates of documentation following process changes, regulatory updates, audit findings, or operational improvements.</li>
<li>Collaborate with process owners to ensure all operational changes are accurately reflected in controlled documentation.</li>
</ul>
<p><strong>Certification & standards management</strong></p>
<ul>
<li>Coordinate surveillance, recertification, and external audits.</li>
<li>Support the implementation and maintenance of ISO standards, including ISO 9001, ISO/IEC 42001, ISO 27001, ISO 27701, and ISO 22301.</li>
<li>Act as the primary liaison with certification bodies and external auditors.</li>
</ul>
<p><strong>Risk, non-conformance & continuous improvement</strong></p>
<ul>
<li>Manage compliance risks, non-conformances, and corrective action processes.</li>
<li>Facilitate root cause analysis and drive continuous improvement initiatives across the organization.</li>
</ul>
<p><strong>Training, reporting & stakeholder support</strong></p>
<ul>
<li>Deliver compliance awareness and training programs.</li>
<li>Prepare compliance reports, audit summaries, and management review inputs.</li>
<li>Provide guidance to stakeholders on compliance requirements and best practices.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's degree in quality management, business administration, engineering, information systems, risk management, or a related field.</li>
<li>Professional certification as an ISO 9001 lead auditor is required.</li>
<li>Minimum of 8 years of experience in compliance management, quality management, governance, risk management, or a related field.</li>
<li>Proven experience in planning, conducting, and managing internal audit programs.</li>
<li>Hands-on experience managing ISO-certified management systems and compliance frameworks.</li>
<li>Experience coordinating external audits, certification activities, and regulatory compliance reviews.</li>
<li>Strong knowledge of ISO standards, particularly ISO 9001, with familiarity with ISO 27001, ISO/IEC 42001, ISO 27701, and ISO 22301 considered an advantage.</li>
<li>Experience in document control, policy development, and management system documentation.</li>
<li>Knowledge of risk management, corrective action processes, and continuous improvement methodologies.</li>
<li>Strong analytical, problem-solving, and organizational skills.</li>
<li>Excellent communication, stakeholder management, and training facilitation skills.</li>
<li>Proficiency in Microsoft Office applications and document management systems.</li>
<li>Experience within technology, AI, professional services, or other regulated industries is preferred.</li>
<li>Additional certifications related to auditing, compliance, information security, privacy, or AI governance are considered an advantage.</li>
</ul></p><p></p>
<h2 ><b><span >RECRUITMENT NOTICE</span></b></h2>
<h2 ><b><span >INTERNAL & EXTERNAL</span></b></h2>
<p class="MsoBodyText" ><span >The French section of Médecins Sans Frontières is recruiting for its project in <b>Amman</b></span></p>
<p class="MsoNormal" ><b><u><span >Driver - Daily Worker Pool</span></u></b></p>
<p class="MsoNormal" ><b><span> </span></b></p>
<p class="MsoBodyText" ><b>CONTEXT</b><br>
Médecins Sans Frontières is a private, non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation. <b>For more information, visit our Arabic website</b>, <a href="http://www.msf-me.org/">www.msf-me.org</a><u><span >.</span></u></p>
<p class="MsoBodyText" > </p>
<p class="MsoBodyText" >Médecins Sans Frontières is running a reconstructive surgery program in Amman, which opened in 2006, is giving access to reconstructive surgery (orthopedic, plastic, and maxillo-facial) to war-wounded people providing comprehensive health care, MSF aims at identifying and referring patients from neighboring countries (Iraq, Yemen, Syria, and other countries with conflicts) then ensuring their medical follow-up after <span >discharge.</span></p>
<p class="MsoBodyText" > </p>
<p class="MsoNormal" >Médecins<span > </span>Sans<span > </span>Frontières<span > </span>Reconstructive<span > </span>Surgery<span > </span><span >in Amman </span>are<span > </span>seeking<span > </span>a <b><span >Drivers for our Daily Worker Pool.</span></b></p>
<p class="MsoNormal" ><b><span>DIMENSION OF POST</span></b></p>
<p class="MsoNormal" ><span>Reconstructive Surgery Hospital with an average of 550 admissions per year, over 1000 surgeries annually, 72 surgical beds and 126 rehabilitation beds, 2 OTs for orthopedic, maxillo-facial and plastic reconstructive surgeries, OPD with an average 550 consultations / month, physiotherapy and psychosocial department, and Antimicrobial Resistance activity (Stewardship, IPC and Micro laboratory) within the hospital.</span></p>
<p class="MsoNormal" ><b><span>SCOPE OF RESPONSIBILITIES:</span></b></p>
<p class="MsoBodyText2" ><span >Performing the tasks of transporting authorized goods and passengers in an MSF vehicle, ensuring its technical and safety conditions and respecting the country's traffic rules and MSF security rules, to provide a safe, smooth and efficient service.</span></p>
<p class="MsoBodyText2" ><span > </span></p>
<p class="MsoListBullet" ><b><span lang="EN-GB" >ACCOUNTABILITIES:</span></b></p>
<p class="MsoListParagraphCxSpFirst" ><span ><span>·<span > </span></span></span><span >Checking daily, the technical conditions of the assigned vehicle (state of the tires, oil, fuel, brakes, radio equipment, spare parts, etc.), performing weekly check according to the MSF Logbook, refilling it when necessary, and keeping it clean to ensure it can be driven in perfect conditions. Carrying out a handover if another uses the vehicle</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Ensuring the security of passengers in the vehicle, driving carefully, observing speed limits and traffic rules in the country as well as MSF security rules, in order to avoid car accidents.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Ensuring all passengers have all necessary papers in order before travelling, and ensuring non-MSF staff sign disclaimers of responsibility before using the vehicle</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Ensuring correct loading and unloading of the vehicle, submitting the documents to the receiver of the goods, checking the status of delivered goods, returning the duly completed documents to Logistics and ensuring that the goods have the necessary documents</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Ensuring that all vehicle documents and the driver's driving license are valid and in the vehicle.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Informing the line manager of any incident involving the transportation of passengers and/or goods.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Ensure the safe transport of Patients during movements to hotel, airport, and external appointments </span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Provide needed assessment to Patients for entering and exiting the vehicle during transport </span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >On call when needed to drive the ambulance during times of emergency. </span></p>
<p class="MsoListParagraphCxSpLast" ><span ><span>·<span > </span></span></span><span >Knowing and respecting the security rules related to vehicle movements, specifically those related to customs, checkpoints and roadblocks. Ensuring all passengers know and respect the security rules</span></p>
<p class="MsoListBullet" ><span > </span><b ><u><span lang="EN-GB" >MSF Section/Context Specific Accountabilities</span></u></b></p>
<p class="MsoListBullet" ><b>Safety and Compliance</b></p>
<p class="MsoListParagraphCxSpFirst" ><span ><span>·<span > </span></span></span><span >Garanti compliance with MSF’s road safety protocols, including the Amman Road Safety SOP and internal fleet regulations.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Garanti pre-departure checks daily (vehicle condition, documentation, safety equipment, patient load protocol).</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Always ensure all passengers respect rules. Informe your manager if rules are not respected.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Garanti that mobile devices use are only through authorized hands-free systems. One ear must remain free to preserve situational awareness.</span></p>
<p class="MsoListParagraphCxSpLast" ><span ><span>·<span > </span></span></span><span >Contribute to reporting any misuse of MSF vehicles, including unauthorized passengers or personal shopping, directly to the line manager.</span></p>
<p class="MsoNormal" ><span> </span></p>
<p class="MsoNormal" ><b><span>Patient Transport & Welfare</span></b></p>
<p class="MsoListParagraphCxSpFirst" ><span ><span>·<span > </span></span></span><span >Ensure safe and respectful assistance to all patients during entry and exit from the vehicle.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Contribute to alert to the patient’s behavior and health status; report any concern immediately to the hospital logistic manager.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Ensure vehicles are disinfected after every patient transfer in coordination with the hygiene team and IPC standards.</span></p>
<p class="MsoListParagraphCxSpLast" ><span > </span></p>
<p class="MsoNormal" ><b><span>Training and Institutional Obligations</span></b></p>
<p class="MsoListParagraph" ><span ><span>·<span > </span></span></span><span >Ensure participation in all mandatory training related to safety, emergency response, patient care, and vehicle use, which is considered a functional requirement for the role.</span></p>
<p class="MsoNormal" ><span> </span></p>
<p class="MsoNormal" ><b><span>Communication and Coordination</span></b></p>
<p class="MsoListParagraphCxSpFirst" ><span ><span>·<span > </span></span></span><span >Ensure the log all movement data in the online tracking system and paper logbook when required following standard instruction.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Ensure the notification of departure and arrival times to their supervision.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Ensure communication on road incidents, technical issues, or patient-related alerts immediately to line management.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Contribute to other staff in understanding and complying with transport safety rules. Raise any resistance or misconduct encountered.</span></p>
<p class="MsoListParagraphCxSpLast" ><span ><span>·<span > </span></span></span><span >Garanti reactivity in response to emergency movement in the hospital.</span></p>
<p class="MsoListParagraphCxSpLast" > </p>
<p class="MsoNormal" ><b><span>Fleet Efficiency and Environmental Responsibility</span></b></p>
<p class="MsoListParagraphCxSpFirst" ><span ><span>·<span > </span></span></span><span >Contribute to eco-driving principles and optimize vehicle usage to reduce unnecessary mileage and fuel consumption.</span></p>
<p class="MsoListParagraphCxSpLast" ><span ><span>·<span > </span></span></span><span >Ensure Proactive report of mechanical issues or damage to logistics supervisors.</span></p>
<p class="MsoNormal" ><span> </span></p>
<p class="MsoNormal" ><b><span>Behavior and Conduct</span></b></p>
<p class="MsoListParagraphCxSpFirst" ><span ><span>·<span > </span></span></span><span >Maintain a professional demeanor with patients, colleagues, and external parties. Avoid unnecessary interaction with authorities unless instructed.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Uphold the image of MSF by wearing proper attire and ID, and by always acting respectfully.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Refrain from intervening in patient conflicts, disciplining patients, or engaging in any form of verbal aggression.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Drivers are not authorized to enforce rules on patients beyond those concerning immediate transport safety. Non-compliance must be reported, not handled directly.</span></p>
<p class="MsoListParagraphCxSpLast" ><span > </span></p>
<p class="MsoListParagraphCxSpLast" ><strong><span >REQUIRED PROFILE:</span></strong></p>
<table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" width="100%">
<tbody>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Education</span></b></p>
</td>
<td valign="top" width="80%">
<p class="MsoNormal" ><span>Essential literacy and driving license (level 5). Good knowledge of country roads</span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Experience</span></b></p>
</td>
<td valign="top" width="80%">
<p class="MsoNormal" ><span ><span>•<span > </span></span></span><span >Essential 2 years minimum of previous driving experience</span></p>
<p class="MsoNormal" ><span ><span>•<span > </span></span></span><span >Desirable experience with specific vehicles to use (4x4,<span> </span>etc.)</span></p>
<p class="MsoNormal" ><span ><span>•<span > </span></span></span><span >Desirable in MSF or other NGOs</span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Languages</span></b><span lang="EN-GB"><span> </span></span></p>
</td>
<td valign="top" width="80%">
<p class="MsoNormal" ><span>Mission language and local language essential</span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Knowledge</span></b></p>
</td>
<td valign="top" width="80%">
<p class="MsoNormal" ><span lang="FR-CH" ><span>•<span > </span></span></span><span lang="FR-CH" >Desirable knowledge of basic mechanics</span></p>
<p class="MsoNormal" ><span ><span>•<span > </span></span></span><span >Good knowledge of mission area roads</span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Competencies</span></b></p>
</td>
<td valign="top" width="80%">
<p class="MsoNormal" ><span lang="FR-CH" ><span>•<span > </span></span></span><span lang="FR-CH" >Results and Quality Orientation <b>L1</b></span></p>
<p class="MsoNormal" ><span lang="FR-CH" ><span >•</span><span ><span > </span>T</span></span><span lang="FR-CH" >eamwork and Cooperation <b>L1</b></span></p>
<p class="MsoNormal" ><span lang="FR-CH" >•<span > </span></span><span lang="FR-CH" >Behavioural Flexibility <b>L1</b></span></p>
<p class="MsoNormal" ><span lang="FR-CH" ><span>•<span > </span></span></span><span lang="FR-CH" >Commitment to MSF Principles <b>L1</b></span></p>
<p class="MsoNormal" ><span lang="FR-CH" ><span>•<span > </span></span></span><span lang="FR-CH" >Stress Management <b>L2</b></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal" ><b><span> </span></b></p>
<p class="MsoNormal" ><b><span>WORK LOCATION: </span></b><b><span dir="RTL" lang="AR-SA" ><span> </span></span></b><span>Amman, Jordan</span></p>
<p class="MsoNormal" ><b><span>CONTRACT: </span></b><b><span dir="RTL" lang="AR-SA" ><span> </span></span></b><span>In case of current contract with MSF, amendment to the original contract with the same terms and conditions, with modifications on function and salary only.</span></p>
<p class="MsoNormal" ><b><span>STARTING DATE: </span></b><b><span dir="RTL" lang="AR-SA" ><span> </span></span></b><span>October 2026</span></p>
<p class="MsoNormal" ><span>Interested applicants should submit their application in English containing curriculum vitae, letter of motivation no later</span><span lang="EN-GB"> than </span><b><span lang="EN-GB">14<sup>th</sup> September</span></b><span lang="EN-GB"> to the following email:</span></p>
<p class="MsoNormal" ><span ><a href="mailto:msff-amman-recruitment@paris.msf.org">msff-amman-recruitment@paris.msf.org</a></span></p>
<p class="MsoNormal" ><b><span >O</span></b><b><span >nly candidates meeting the requirements will be called for interviews through their email addresses</span></b></p>
<p class="MsoNormal" ><span >Notice: No monetary transactions, neither demands of favors in kind, nor other types of favoritism will be tolerated in the recruitment process.<span> </span>MSF reserves the right to refuse hiring of a candidate who has benefitted from such acts. All illicit demands of these types may be pursued through the judicial system.</span></p>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are seeking an experienced senior Salesforce Agentforce to lead the design and delivery of enterprise-grade AI agent solutions using Salesforce Agentforce. This role requires deep expertise in Agentforce architecture, Salesforce Data Cloud (Data 360), Retrieval-Augmented Generation (RAG), and the Salesforce platform. You will work closely with business stakeholders, architects, delivery teams, and executive leadership to identify AI use cases, define solution architectures, and drive successful Agentforce implementations across complex enterprise environments.</p>
<h4>Role responsibilities</h4>
<ul>
<li>Lead Agentforce discovery workshops to identify high-value AI use cases and assess solution fit.</li>
<li>Define agent care plans, success metrics, adoption strategies, and implementation roadmaps.</li>
<li>Architect Agentforce solutions, including:<br>
- Agents and sub-agents<br>
- Topics<br>
- Actions (Apex, Flow, Prompt-based, and Invocable Actions)<br>
- Instructions and orchestration</li>
<li>Design grounding strategies using Salesforce Data Cloud (Data 360), Retrieval-Augmented Generation (RAG), vector databases, embedding and chunking techniques, and retrieval optimization for both structured and unstructured data.</li>
<li>Design scalable Salesforce platform architectures, including:<br>
- Data model<br>
- Sharing and visibility model<br>
- Security architecture</li>
<li>Develop solution extensions using Apex, Lightning Web Components (LWC), and Salesforce Flow.</li>
<li>Produce technical architecture documentation, solution blueprints, and executive presentations.</li>
<li>Establish architectural governance, implementation standards, and best practices to ensure scalability, reusability, and compliance with Agentforce platform guardrails.</li>
<li>Collaborate with delivery teams, data engineers, integration architects, and enterprise stakeholders across multi-system environments, including ERP, CRM, middleware, and external AI services.</li>
<li>Support pre-sales initiatives by contributing to solution design, effort estimation, demonstrations, and proof-of-concept (POC) development.</li>
<li>Provide technical leadership and mentoring to project teams throughout the solution lifecycle.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Proven experience delivering Salesforce Agentforce solutions in production environments or enterprise-scale proof of concepts.</li>
<li>Strong understanding of Agentforce architecture, including:<br>
- Agents<br>
- Sub-agents<br>
- Topics<br>
- Actions<br>
- Instructions<br>
- Orchestration</li>
<li>Experience facilitating AI use case discovery and designing agent care plans.</li>
<li>Strong expertise in Salesforce Data Cloud (Data 360), including:<br>
- Data modelling<br>
- Batch and streaming ingestion<br>
- Data harmonisation<br>
- Identity resolution</li>
<li>Deep understanding of Retrieval-Augmented Generation (RAG), including:<br>
- Vector databases<br>
- Embedding and chunking strategies<br>
- Retrieval optimisation<br>
- Grounding using Data Cloud and external knowledge sources</li>
<li>Strong Salesforce platform architecture experience covering:<br>
- Data modelling<br>
- Security architecture<br>
- Sharing and visibility model (OWD, Roles, Sharing Rules)</li>
<li>Advanced development skills in:<br>
- Apex<br>
- Lightning Web Components (LWC)<br>
- Salesforce Flow</li>
<li>Experience designing enterprise integration patterns connecting Agentforce with external systems.</li>
<li>Excellent stakeholder management and client-facing communication skills with the ability to present solutions to both technical and executive audiences.</li>
<li>Understanding of the Agentforce consumption model.</li>
<li>Experience with Agentforce Testing Center or equivalent AI testing frameworks.</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Knowledge of Model Context Protocol (MCP).</li>
<li>Experience with Agent-to-Agent (A2A) integration patterns.</li>
<li>Experience designing headless Salesforce architectures.</li>
<li>Agentblazer Legend status.</li>
<li>Agentforce FDE Ready Practitioner accreditation.</li>
</ul>
<h4>Preferred Salesforce certifications</h4>
<ul>
<li>Salesforce Application Architect</li>
<li>Salesforce Data Cloud Consultant</li>
<li>Salesforce Agentforce Specialist</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Fully remote engagement.</li>
<li>Opportunity to work on cutting-edge Salesforce AI and Agentforce implementations.</li>
<li>Collaborate with leading enterprise clients on large-scale digital transformation programmes.</li>
<li>Competitive contract rates and the opportunity to shape next-generation AI-powered customer experiences.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of the United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda, and fully embodies the UN 2.0 shift anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. This position is located in the United Nations Development Coordination Office (UNDCO) in Amman, and reports to the Regional Team Leader.</p><p>Responsibilities Within limits of delegated authority the Driver at this level will be responsible for the following duties:</p><p>Drives vehicles safely for the transport of the UNDCO Regional Director and authorized personnel and for the transport of general cargo goods.</p><p>Makes deliveries of parcels, documents, etc., between the office and other offices and institutions, e.g. Ministries, UN entities regional offices, Embassies, etc.</p><p>Makes minor purchases and collect urgent purchases from local suppliers as requested.</p><p>Collect goods from the customs with due regard to customs regulations and formalities.</p><p>May make or collect payment for goods.</p><p>Meets official personnel at the airport.</p><p>Deals effectively and tactfully with officials and visitors.</p><p>Provides logistical support to protocol-related processes for UNDCO staff with the relevant host country authorities, including transporting documents, collecting processed documents, accompanying staff when required, and following up on pending requests, as requested.</p><p>Takes care of the day-to-day maintenance of the assigned vehicles, check oil, water, battery, brakes, tires, and vehicle tools.; perform minor repairs and arranges for other repairs and ensures that vehicle is kept clean.</p><p>Reports any damage or loss of vehicle tools.</p><p>Logs fuel consumption, maintenance etc.</p><p>Ensures that the steps required by rules and regulations are taken in case of accident.</p><p>Applies good judgment in the context of assignments given.</p><p>Performs other duties as assigned.</p><p>Competencies</p><p>PROFESSIONALISM: Knowledge of driving rules and regulations. Knowledge of the area and the current condition of roads and highways, security and safety awareness; familiarity with frequently traveled routes and routines of the more senior staff or the officers. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.</p><p>PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.</p><p>CLIENT ORIENTATION: Considers all those to whom services are provided to be</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">PROFESSIONALISM: Knowledge of driving rules and regulations. Knowledge of the area and the current condition of roads and highways, security and safety awareness; familiarity with frequently traveled routes and routines of the more senior staff or the officers. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.<br>PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.<br>CLIENT ORIENTATION: Considers all those to whom services are provided to be</p></section>
<p><h4>Description</h4>
<p>Place: Amman, Jordan (with travel to Palestine when possible)<br>
Starting date: 1st September 2026<br>
Duration of contract: 12 months<br>
Closing date for applications: 25th June 2026<br>
We will be reviewing applications on an ongoing basis.</p>
<p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p>
<p>Since its creation in 1982, HI has run development and humanitarian projects in more than 55 countries and responded to numerous emergencies. Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide.</p>
<p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.</p>
<p>Please indicate if you require any special accommodation, even at the first interview.</p>
<h4>Job context</h4>
<ol>
<li><strong>Palestine</strong><br>
Since 7 October 2023, the situation in the occupied Palestinian territory (oPt) has deteriorated sharply. Access to lifesaving services—already limited by repeated conflict, political instability, and economic hardship—has further declined. In the Gaza Strip, between 7 October 2023 and 1 January 2025, the Gaza Health Ministry reported at least 70,663 Palestinians killed and 171,139 injured as a result of ongoing hostilities, including casualties recorded after the ceasefire that came into effect on 11 October 2025.</li>
<li><strong>HI background and history</strong><br>
HI has been working in Palestine since 1996, initially supporting disability organizations and expanding in 1999 to mine action. After the 2014 Gaza crisis, its activities increasingly focused on emergency and post-emergency response, integrating physical rehabilitation, including prosthetics and orthotics for people injured by conflict and those with pre-existing disabilities.</li>
<li><strong>2026 perspectives</strong><br>
In a complex and volatile environment that is difficult to navigate and operate in, Handicap International focuses on its added value in the fields of health, armed violence reduction, education and humanitarian logistics. The Palestine program will be handed over to the Regional Division in the months to come, involving a restructuring of the program’s governance alongside the challenges of implementation, risk management, and the restructuring of departments and program resources.</li>
</ol>
<h4>Your mission</h4>
<p>Under the responsibility of the HI’s Emergency Manager, the Country Director contributes within his/her geographical area to the implementation of the mandate and the Strategy of Humanity & Inclusion. He/she ensures optimal quality and impact of the activities in the Program, through a delegation system with appropriate control mechanisms. He/she shares with all HI managers the responsibility of sound management and successful functioning of the global organization.</p>
<p>In line with the current project objectives, the Country Director will lead successful program management. He/she will ensure sound monitoring of the project in line with the expected outcomes of the project.</p>
<p>The Country Director is the legal representative of the overall HI’s Palestine response internally and externally and promotes a high reputation and positive image of HI’s Palestine Program.</p>
<p>The Country Director deploys HI’s full mandate and Strategy in his/her geographical area, with operational partners, institutions and/or donors.</p>
<p>In his/her geographical area, he/she ensures compliance with his/her budget framework (including unrestricted funds) and HI policies and frameworks (safeguarding, commitment thresholds, security, human resources, risk management, etc.).</p>
<p>In his/her geographical area, he/she actively monitors and analyses context developments, to identify risks and opportunities.</p>
<h4>Responsibility 1: Management</h4>
<ul>
<li>Contributes to the development of his or her staff, creating the conditions for their commitment, professionalism, and attachment to HI.</li>
<li>Ensures compliance with the code of conduct of institutional policies, the state of mind and the expected individual and collective behaviour.</li>
<li>Understands the strategy, makes it explicit, translates it into operational objectives for his or her team, and leads the necessary changes.</li>
<li>Gives meaning to each management action.</li>
<li>Encourages inter and intra-departmental exchanges of practice.</li>
<li>Encourages innovation and risk-taking.</li>
<li>Organises the operational and partnership management of his/her team, structures the work around identified processes, steers performance and facilitates the resolution of problems.</li>
</ul>
<h4>Responsibility 2: Strategy and steering</h4>
<ul>
<li>Ensures the definition, implementation, and adaptation of the HI Strategy in the Program.</li>
<li>Is responsible for fundraising and resource planning:
<ul>
<li>Develops regular contacts with donors at field level and regularly informs the Institutional Funding teams.</li>
<li>Ensures the best allocation of resources to match Program ambitions, and plans accordingly (including support missions).</li>
</ul>
</li>
<li>Ensures the deployment and compliance with HI global frameworks, institutional policies, and standards.</li>
<li>Conducts partnership Steering Committees with his/her direct managers/counterpart: the operational partner and HI project team.</li>
<li>Ensures the design of project proposals for the continuity or expansion of the project or the development of new projects upon request.</li>
</ul>
<h4>Responsibility 3: Operational implementation</h4>
<ul>
<li>Is responsible for security management: in link with the Humanitarian Access and Security Manager and HQ specialist, develops a culture of safety and security at the Program level; ensures that security documents are developed, up-to-date and that all necessary measures are in place; ensures incident management and reporting according to HI frameworks.</li>
<li>Ensures financial control and monitoring of operations are effective in the Program: consolidation, control, and reporting of operational and organizational elements within the Program (dashboards, corrective measures, unrestricted funds consumption, etc.).</li>
<li>Ensures technical quality standards are applied in the projects of the Program and monitors the implementation of evaluations and donor audits’ recommendations.</li>
<li>With both potential opportunities and risks in mind, ensures continuous monitoring and analysis of current developments for the Program: implements analysis and monitoring of risks related to HI presence and activities; takes mitigation actions when relevant.</li>
</ul>
<h4>Responsibility 4: Representation, influence and leadership</h4>
<p>The Country Director represents the overall HI’s response internally and externally and promotes a high reputation and positive image of HI. This includes:</p>
<ul>
<li>Ensuring close coordination with Chad Country Director (especially related to fundraising activities, mutualization, response plan).</li>
<li>Ensuring authorizations to operate are secured and maintained, in compliance with the relevant country and state authorities’ requirements.</li>
<li>Employer’s representative responsibilities and compliance with local working regulations.</li>
<li>Communications on behalf of HI.</li>
<li>Representation of HI vis-à-vis local, national, traditional, political, military and diplomatic authorities and bodies.</li>
<li>Representation of HI vis-à-vis international organizations and coordination mechanisms and system.</li>
<li>Negotiation and signature of operational partnerships.</li>
<li>Developing external influence of HI (forums, operational and strategic alliances, etc.) and the external representation of the organization (events, media) in the Program’s geographical scope.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>You have at least 5 years of experience at key management positions within international organizations.</li>
<li>You have management experience in humanitarian, security and emergency programs.</li>
<li>You have strong interpersonal and intercultural skills.</li>
<li>You are able to work under high pressure and without constant supervision.</li>
<li>You have excellent organizational and coordination skills and you can transfer knowledge.</li>
<li>You have excellent communication skills and you are committed to teamwork.</li>
<li>You are able to travel and work in a tense and volatile context with strict security measures.</li>
<li>You have proven experience in negotiation with institutional donors, project writing and reporting.</li>
<li>You can manage risks and change.</li>
<li>You are fluent in English; knowledge of French and Arabic would be a plus.</li>
</ul>
<h4>Benefits</h4>
<p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p>
<ul>
<li>12 months international contract starting from 1st September 2026.</li>
<li>The international contract provides social cover adapted to your situation:</li>
<ul>
<li>Unemployment insurance benefits for EU nationals.</li>
<li>Pension scheme.</li>
<li>Medical coverage with 50% of employee contribution.</li>
<li>Repatriation insurance paid by HI.</li>
</ul>
<li>Salary from 3000 € gross/month upon experience.</li>
<li>Per diem: 640 € net/month - paid in the field.</li>
<li>Paid leaves: 25 days per year.</li>
<li>Rest and recuperation according to the level of the mission: 1 day per period.</li>
<li>Payment for travel costs (air ticket and visa) and transport of your personal effects.</li>
<li>A child allowance of 100 € per month, per child (from the second child) paid in the field.</li>
<li>Support travel costs (air ticket and visa) for accompanying dependent and health/repatriation insurance if the dependent has no income (open to couples).</li>
<li>Family package (open to families):
<ul>
<li>A child allowance of 100 € per month, per child (from the second child) paid in the field.</li>
<li>Contribution to school registration fees for children over 3 years.</li>
<li>Family-wide health coverage.</li>
<li>Payment for travel costs (air ticket and visa) and transport of your personal effects.</li>
<li>Housing: individual taken in charge by HI.</li>
</ul>
</li>
</ul></p><p></p>