Security Supervisor Jobs in Jordan
2577 Jobs Found
Jordan - Amman
<p><h4>Position summary</h4>
<p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p>
<p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> At least 1 year of related work experience.</p>
<p><strong>Supervisory experience:</strong> At least 1 year of supervisory experience.</p>
<p><strong>License or certification:</strong> None</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p>
<p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> At least 1 year of related work experience.</p>
<p><strong>Supervisory experience:</strong> At least 1 year of supervisory experience.</p>
<p><strong>License or certification:</strong> None</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Jordan - Amman
<p><h4>Job summary</h4>
<p>Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps to increase guest and employee satisfaction through effective communications and training.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Supporting management of property operations</strong></p>
<ul>
<li>Supervises distribution of repair work orders.</li>
<li>Ensures property policies are administered fairly and consistently.</li>
<li>Assists in effectively planning, scheduling and evaluating preventative maintenance programs.</li>
<li>Establishes and maintains open, collaborative relationships with employees.</li>
<li>Monitors timeliness and quality of completion of repair work orders.</li>
<li>Supervises Engineering and related areas in absence of the Director of Engineering.</li>
<li>Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.</li>
<li>Ensures that regular ongoing communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance.</li>
<li>Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.</li>
<li>Selects and orders or purchases new equipment, supplies, and furnishings.</li>
<li>Supervises the day to day operations of Engineering and related departments.</li>
</ul>
<p><strong>Maintaining property standards</strong></p>
<ul>
<li>Inspects and evaluates the physical condition of facilities in order to determine the type of work required.</li>
<li>Maintains accurate logs and records as required.</li>
<li>Operates generators and fire pumps as necessary.</li>
<li>Provides emergency response services 24/7.</li>
<li>Repairs equipment (e.g., refrigeration, laundry) as necessary.</li>
<li>Ensures all employees have the proper supplies, equipment and uniforms.</li>
</ul>
<p><strong>Ensuring exceptional customer service</strong></p>
<ul>
<li>Empowers employees to provide excellent customer service.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Sets a positive example for guest relations.</li>
</ul>
<p><strong>Conducting human resources activities</strong></p>
<ul>
<li>Helps train employees in safety procedures.</li>
<li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position.</li>
<li>Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li>
<li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Uses all available on the job training tools for employees.</li>
<li>Solicits employee feedback.</li>
<li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Jordan - Amman
<p><h4>Job summary</h4>
<p>Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps to increase guest and employee satisfaction through effective communications and training.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Supporting management of property operations</strong></p>
<ul>
<li>Supervises distribution of repair work orders.</li>
<li>Ensures property policies are administered fairly and consistently.</li>
<li>Assists in effectively planning, scheduling and evaluating preventative maintenance programs.</li>
<li>Establishes and maintains open, collaborative relationships with employees.</li>
<li>Monitors timeliness and quality of completion of repair work orders.</li>
<li>Supervises engineering and related areas in absence of the Director of Engineering.</li>
<li>Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.</li>
<li>Ensures that regular ongoing communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance.</li>
<li>Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.</li>
<li>Selects and orders or purchases new equipment, supplies, and furnishings.</li>
<li>Supervises the day to day operations of engineering and related departments.</li>
</ul>
<p><strong>Maintaining property standards</strong></p>
<ul>
<li>Inspects and evaluates the physical condition of facilities in order to determine the type of work required.</li>
<li>Maintains accurate logs and records as required.</li>
<li>Operates generators and fire pumps as necessary.</li>
<li>Provides emergency response services 24/7.</li>
<li>Repairs equipment (e.g., refrigeration, laundry) as necessary.</li>
<li>Ensures all employees have the proper supplies, equipment and uniforms.</li>
</ul>
<p><strong>Ensuring exceptional customer service</strong></p>
<ul>
<li>Empowers employees to provide excellent customer service.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Sets a positive example for guest relations.</li>
</ul>
<p><strong>Conducting human resources activities</strong></p>
<ul>
<li>Helps train employees in safety procedures.</li>
<li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position.</li>
<li>Ensures disciplinary procedures and documentation are completed according to standard and local operating procedures (SOPs and LSOPs) and support the peer review process.</li>
<li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Uses all available on the job training tools for employees.</li>
<li>Solicits employee feedback.</li>
<li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p>
<p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li>Education: High school diploma or G.E.D. equivalent.</li>
<li>Related work experience: At least 1 year of related work experience.</li>
<li>Supervisory experience: At least 1 year of supervisory experience.</li>
<li>License or certification: None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p>
<p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li>Education: High school diploma or G.E.D. equivalent.</li>
<li>Related work experience: At least 1 year of related work experience.</li>
<li>Supervisory experience: At least 1 year of supervisory experience.</li>
<li>License or certification: None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Mercy Corps
Jordan - Amman
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program / Department / Team </span></p>
<p ><span >The Mercy Corps Finance Department is responsible for all financial functions in Jordan, including accounting, payments and banking, payroll, budgeting, financial reporting, and grant financial management and compliance. The Mercy Corps Finance Department ensures compliance with donor regulations as well as Mercy Corps’ internal policies and procedures. In its role as a support to the Program Department, the Finance Department provides timely reports and assistance to the Country Director and the Program team to ensure that financial resources are used efficiently and effectively. </span></p>
<p > </p>
<p ><span >The Position </span></p>
<p ><span >Working in the Finance Department under the direction of the Finance Manager, the Finance Assistant will ensure the accuracy and completeness of Mercy Corps accounting records and will have primary responsibility for managing the monthly accounting cycle. </span></p>
<p > </p>
<p ><span >Essential Responsibilities </span></p>
<p ><span >1. Monitor petty cash payment requests daily and ensure the supporting documents and approval have been taken as per policies.</span></p>
<p ><span >2. Serve as a custodian of the safe boxes, checkbooks, vouchers, and other financial documents/archives</span></p>
<p ><span >3. Managing the petty cash to ensure compliance with the cash management policy and maintain the proper level of available cash in the safe.</span></p>
<p ><span >4. Responsible to perform cash counts on a regular basis, both on a weekly and monthly basis</span></p>
<p ><span >5. Follow up on operational advances clearance and ensure that submission is on time with correct information and supporting documents </span></p>
<p ><span >6. Follow Up on Expat salary advances and expenditures.</span></p>
<p ><span >7. Based on the approved payment request, prepare and process bank payments for the vendors/suppliers.</span></p>
<p ><span >8. Responsible for Entering transactions into Navigator Daily.</span></p>
<p ><span >9. Provide support in the preparation of month-end close-out.</span></p>
<p ><span >10. Check and follow up on the fuel report and enter it into the Navigator Monthly bases.</span></p>
<p ><span >11. Prepare monthly driver overtime and ensure the accuracy of calculations and supporting documents and clear the accrual accounts in the Navigator </span></p>
<p ><span >12. Prepare monthly Bank reconciliation. </span></p>
<p ><span >13. Maintaining a Proper Archiving System for Finance Vouchers in Soft and Hard Copies in Compliance with Mercy Corps' Standard Procedures and Policies.</span></p>
<p ><span >14. Follow up with the suppliers through the Finance direct mobile number and follow up about the outstanding balances.</span></p>
<p ><span >15. Provide support for CFW payments by checking the payment. </span></p>
<p ><span >16. Provide Support in Audit Preparation </span></p>
<p ><span >17. Any other similar duties as above as reasonably assigned by the supervisor.</span></p>
<p > </p>
<p ><span >Supervisory Responsibility</span></p>
<p ><span >No</span></p>
<p > </p>
<p ><span >Accountability </span></p>
<p ><span >Reports Directly To:</span><span > Finance Manager</span></p>
<p ><span >Works Directly With: </span><span >All staff </span></p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p ><span >Minimum Qualification & Transferable Skills </span></p>
<p ><span >• Bachelor’s degree in accounting, Finance </span></p>
<p ><span >• Minimum of 1–2 years of relevant accounting or finance experience, </span></p>
<p ><span >• Good understanding of accounting principles and financial procedures.</span></p>
<p ><span >• Good Skills in Microsoft Excel and Microsoft Office applications;</span></p>
<p ><span >• The ability to written and verbal communication skills in English</span></p>
<p ><span >• Excellent attention to detail and high level of accuracy.</span></p>
<p ><span >• Ability to work independently and collaboratively within a team</span></p>
<p > </p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Jordan and it requires up to 5% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing, and staff will have access to good medical services and the living situation is of a high standard. </span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p > </p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
Norwegian Refugee Council (NRC)
Jordan - Mafraq
<p>All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.<br>
<br>
<strong>1.Role and responsibilities</strong><br>
NRC is implementing a Shelter Programme in Zaatari and Azraq refugee camps in Jordan to improve the living conditions of refugees through the provision of adequate shelter assistance and support to meet their basic needs. The Shelter Technical Assistant is responsible for planning, supervising, and monitoring shelter maintenance and construction activities, ensuring that implementation is completed safely, efficiently, on time, and in accordance with approved technical specifications, quality standards, and NRC procedures.</p>
<p><br>
<strong>Generic responsibilities :</strong><br>
These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.</p>
<p><br>
1.Adhere to NRC policies, tools, handbooks and guidelines<br>
2.Assist in the implementation of the Shelter programme according to the agreed plan of action<br>
3.Implements independently procedures and activities within own function or core competency as delegated<br>
4.Organize and deliver assigned tasks in line with agreed priorities, quality standards, and deadlines.<br>
5.Develop and maintain knowledge of the specialist area of work in which technical assistance and support is being provided, in order to be most effective in supporting the team<br>
6.Use initiative in day to day problem solving in line with agreed procedures, priorities and standards for the area of work<br>
7.Prepare and develop status reports as required by management<br>
8.Ensure proper filing of documents<br>
9.Promote and share ideas for improvement in your area of expertise</p>
<p><br>
<strong>Specific responsibilities:</strong><br>
These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.</p>
<p><br>
• Resolves engineering problems by collecting and analyzing information; researching, analyzing, adapting, and modifying engineering techniques; recommending solutions; preparing drawings, schematics, and diagrams; evaluating components, materials, and suppliers; resolving design integration issues; developing specifications and safety standards; performing installations.<br>
• Supervise daily shelter construction, maintenance, and rehabilitation activities to ensure compliance with approved technical specifications, BoQs, safety requirements, and quality standards.<br>
• Monitor the performance of incentive-based volunteers and skilled labourers, ensuring work is completed efficiently and according to agreed schedules.<br>
• Conduct relevant assessments in the camp, including but not limited to caravan repairing assessment.<br>
• Following up with labors and making sure that all requested tasks are done based on the agreed specifications, requirements, quality, and on time.<br>
• Reporting work progress on daily, weekly or monthly basis as it will be agreed with the line manager based on the available workload and based on the nature of the given task.<br>
• Prepare detailed plans for project implementation and ensure follow up and updating of the plan during implementation.<br>
• Prepare material requests, dispatch forms, and quantity estimates based on approved designs and Bills of Quantities (BoQs).<br>
• Immediately report implementation challenges, delays, risks, and technical issues, together with proposed mitigation measures.<br>
• Other functions that might be assigned by the supervisor.</p>
<p><br>
<u>Critical interfaces:</u><br>
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:</p>
<p><br>
• Relevant Core Competency implementation staff<br>
• Support teams, Finance, HR, Admin and Logistics<br>
• Communications staff<br>
• Protection staff<br>
• M&E department<br>
• UNHCR Technical unit</p>
<p><br>
Scale and scope of position:<br>
Staff: IBV’S<br>
Stakeholders: UNHCR, SRAD, INGOs in the camp<br>
Budgets: NA<br>
Information: NRC Databases, Agresso, Intranet<br>
Legal or compliance: Terms of employment</p>
<p><br>
<br>
<strong>2 Competencies:</strong><br>
Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:</p>
<p><br>
<u>1. Professional competencies</u><br>
These are skills, knowledge and experience that are important for effective performance.<br>
Generic professional competencies:</p>
<p><br>
• Experience from working within technical expertise in a humanitarian/recovery context<br>
• Knowledge and experience within a relevant administration, craft or technical field and ideally a relevant vocational qualification<br>
• Previous experience from working in complex and volatile contexts<br>
• Documented results related to the position’s responsibilities<br>
• Some knowledge of English</p>
<p><br>
<u>Context/ Specific skills, knowledge and experience:</u></p>
<p><br>
• B.A degree in engineering, Civil/Architectural/Mechanical/Electrical engineering.<br>
• 1 year of experience</p>
<p><br>
2. Behavioural competencies <br>
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:</p>
<p><br>
• Handling insecure environment<br>
• Planning and delivering results<br>
• Managing resources to optimize results<br>
• Empowering and building trust<br>
• Communicating with impact and respect</p>
<p><br>
<br>
<strong>3 Performance Management</strong><br>
The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:</p>
<p><br>
• The Job Description<br>
• The Work and Development Plan<br>
• The Mid-term/End-of-trial Period Performance Review Template<br>
• The End-term Performance Review Template<br>
• The NRC Competency Framework</p>
<p> </p>
<p><u>Other: Duration and type of contract: until 31 Dec2026- Non renewable </u></p>
INSO - International NGO Safety Organisation
Jordan - Amman
<p><strong>Position: Information Manager</strong></p>
<p><strong>Country Office: Afghanistan - Remotely </strong></p>
<p><strong>Work Location: </strong><strong> Amman, Jordan</strong></p>
<p><strong>Closing Date:</strong> <strong>20 August</strong></p>
<p><strong>Expected Start Date: 1 October 2026</strong></p>
<p> </p>
<h1>About INSO</h1>
<p>Founded in 2011, the International NGO Safety Organization (INSO) is an international NGO that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations, and training. INSO provides daily support to more than 1,500 NGOs operating in 24 of the world’s most insecure countries. INSO is registered in the Netherlands, with its headquarters located in The Hague, a city renowned for its international focus on peace and justice.</p>
<p>Job Summary</p>
<p>INSO is seeking an experienced Information Manager to lead the Afghanistan team’s Information Management function. The role ensures the effective management and use of security and operational data that supports humanitarian organisations operating in complex environments.</p>
<p>The Information Manager oversees key systems such as the Conflict & Humanitarian Data Centre (CHDC) and the INSO Partner Portal, while transforming data into clear visual products—charts, maps, and dashboards—used in reports and analysis.</p>
<p>Working closely with programme teams, partners, and HQ, the Information Manager helps strengthen data systems and workflows that enable humanitarian actors to operate more safely and effectively.</p>
<p>Main responsibilities</p>
<p><strong>Manage the Conflict & Humanitarian Data Centre (CHDC)</strong></p>
<ul>
<li>Act as the country focal point for the Conflict & Humanitarian Data Centre (CHDC).</li>
<li>Ensure incidents are correctly categorised, verified, and maintained in line with INSO methodology.</li>
<li>Monitor and improve the quality and integrity of security incident data.</li>
<li>Train and support INSO staff and Partners on CHDC and its methodology.</li>
</ul>
<p><strong>Develop Data Visualisations and Analytical Products</strong></p>
<ul>
<li>Transform data into clear and impactful charts, maps, dashboards, and visual products.</li>
<li>Support programme teams in using data and visualisations to strengthen reporting and analysis.</li>
<li>Improve tools, workflows, and processes used to produce visual outputs.</li>
</ul>
<p><strong>Manage the INSO Portal and other Platforms</strong></p>
<ul>
<li>Manage the INSO Partner Portal and related platforms.</li>
<li>Support partners in accessing and using the Portal and INSO App.</li>
<li>Monitor partner registration and ensure the accuracy of partner data.</li>
</ul>
<p><strong>Lead the Information Management Team</strong></p>
<ul>
<li>Lead and support the Information Management team, ensuring high standards in data management and analysis.</li>
<li>Recruit, mentor, and develop team members while fostering a collaborative and supportive work environment.</li>
<li>Organise team priorities and delegate tasks to ensure the timely delivery of information products and services.</li>
</ul>
<p><strong>Coordination and Global Collaboration</strong></p>
<ul>
<li>Coordinate information management activities across the Country Office.</li>
<li>Work closely with programme teams to identify data needs and improve information workflows.</li>
<li>Work with programme teams to improve information workflows and data use.</li>
<li>Contribute to INSO’s global information management initiatives and systems.</li>
</ul>
<p><strong>Provide IT Support (when applicable)</strong></p>
<ul>
<li>Provide basic IT troubleshooting and user support to staff.</li>
<li>Maintain shared information platforms such as SharePoint.</li>
<li>Coordinate with HQ IT on technical issues and system updates.</li>
</ul>
<h1>Requirements</h1>
<p><strong>Essential</strong></p>
<ul>
<li>Fluency in English and the working language of the CO, both written and verbal.</li>
<li>Minimum 5 years of experience in data management, data visualisation, or information management.</li>
<li>Minimum 2 years of experience managing a team.</li>
<li>Experience with Power BI and DAX, or similar BI software (such as Tableau).</li>
<li>Proficiency in database management using SQL.</li>
<li>Working knowledge of scripting languages such as Python or R.</li>
<li>Basic knowledge in GIS software and systems (e.g. using QGIS or ArcGIS).</li>
<li>Demonstrated ability to communicate technical information clearly to non-technical audiences.</li>
</ul>
<p><strong>Nice to have</strong></p>
<ul>
<li>Master’s degree or equivalent in Information Systems, Computer Science, Data Management, GIS, or relevant field.</li>
<li>Experience working with humanitarian organisations, particularly NGOs operating in complex contexts.</li>
<li>Proficiency or familiarity with Persian and/or Pashto</li>
<li>Knowledge of the regional context or previous professional experience in the region.</li>
<li>Experience delivering training or capacity building related to data or information management tools.</li>
</ul>
<p><strong>Core Competencies</strong></p>
<ul>
<li>Attention to details – Ensures accuracy and quality by carefully reviewing data, reports, and processes.</li>
<li>Analytical Thinking – Interprets complex data with accuracy to support decision-making.</li>
<li>Leadership – Guides and develops team members through mentoring, clear direction, and effective delegation.</li>
<li>Collaboration – Fosters teamwork and shared goals across diverse groups.</li>
<li>Diplomacy – Builds trust and inclusion through empathy and listening.</li>
<li>Communication – Conveys information clearly and adapts to the audience.</li>
<li>Proactivity – Anticipates issues and suggests practical, forward-thinking solutions.</li>
</ul>
<h1>INSO’s Safeguarding Policy</h1>
<p>INSO is fully committed to the safe recruitment, selection and vetting of all potential new staff, trustees and volunteers, and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.</p>
<p>Terms & Conditions</p>
<p>12-month renewable contract, <strong>USD 4200</strong> per month salary, 1.75 days annual leave per month, medical coverage.</p>
<p>How to apply</p>
<p>Please submit completed applications to <strong><u>jobs@afg.ngosafety.org</u></strong> and reference <strong>‘IM - AFG’</strong> in the subject line. Applications should be in English and include:</p>
<ul>
<li>An updated CV</li>
<li>A one-page cover letter detailing why you are interested in working for INSO and how your qualifications align specifically with the competencies required for the role.</li>
</ul>
<p> </p>
INSO Palestine
Jordan - Amman
<p><strong>Position: Information Manager</strong></p>
<p><strong>Country Office: Afghanistan - Remotely </strong></p>
<p><strong>Work Location: </strong><strong> Amman, Jordan</strong></p>
<p><strong>Closing Date:</strong> <strong>20 August</strong></p>
<p><strong>Expected Start Date: 1 October 2026</strong></p>
<p> </p>
<h1>About INSO</h1>
<p>Founded in 2011, the International NGO Safety Organization (INSO) is an international NGO that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations, and training. INSO provides daily support to more than 1,500 NGOs operating in 24 of the world’s most insecure countries. INSO is registered in the Netherlands, with its headquarters located in The Hague, a city renowned for its international focus on peace and justice.</p>
<p>Job Summary</p>
<p>INSO is seeking an experienced Information Manager to lead the Afghanistan team’s Information Management function. The role ensures the effective management and use of security and operational data that supports humanitarian organisations operating in complex environments.</p>
<p>The Information Manager oversees key systems such as the Conflict & Humanitarian Data Centre (CHDC) and the INSO Partner Portal, while transforming data into clear visual products—charts, maps, and dashboards—used in reports and analysis.</p>
<p>Working closely with programme teams, partners, and HQ, the Information Manager helps strengthen data systems and workflows that enable humanitarian actors to operate more safely and effectively.</p>
<p>Main responsibilities</p>
<p><strong>Manage the Conflict & Humanitarian Data Centre (CHDC)</strong></p>
<ul>
<li>Act as the country focal point for the Conflict & Humanitarian Data Centre (CHDC).</li>
<li>Ensure incidents are correctly categorised, verified, and maintained in line with INSO methodology.</li>
<li>Monitor and improve the quality and integrity of security incident data.</li>
<li>Train and support INSO staff and Partners on CHDC and its methodology.</li>
</ul>
<p><strong>Develop Data Visualisations and Analytical Products</strong></p>
<ul>
<li>Transform data into clear and impactful charts, maps, dashboards, and visual products.</li>
<li>Support programme teams in using data and visualisations to strengthen reporting and analysis.</li>
<li>Improve tools, workflows, and processes used to produce visual outputs.</li>
</ul>
<p><strong>Manage the INSO Portal and other Platforms</strong></p>
<ul>
<li>Manage the INSO Partner Portal and related platforms.</li>
<li>Support partners in accessing and using the Portal and INSO App.</li>
<li>Monitor partner registration and ensure the accuracy of partner data.</li>
</ul>
<p><strong>Lead the Information Management Team</strong></p>
<ul>
<li>Lead and support the Information Management team, ensuring high standards in data management and analysis.</li>
<li>Recruit, mentor, and develop team members while fostering a collaborative and supportive work environment.</li>
<li>Organise team priorities and delegate tasks to ensure the timely delivery of information products and services.</li>
</ul>
<p><strong>Coordination and Global Collaboration</strong></p>
<ul>
<li>Coordinate information management activities across the Country Office.</li>
<li>Work closely with programme teams to identify data needs and improve information workflows.</li>
<li>Work with programme teams to improve information workflows and data use.</li>
<li>Contribute to INSO’s global information management initiatives and systems.</li>
</ul>
<p><strong>Provide IT Support (when applicable)</strong></p>
<ul>
<li>Provide basic IT troubleshooting and user support to staff.</li>
<li>Maintain shared information platforms such as SharePoint.</li>
<li>Coordinate with HQ IT on technical issues and system updates.</li>
</ul>
<h1>Requirements</h1>
<p><strong>Essential</strong></p>
<ul>
<li>Fluency in English and the working language of the CO, both written and verbal.</li>
<li>Minimum 5 years of experience in data management, data visualisation, or information management.</li>
<li>Minimum 2 years of experience managing a team.</li>
<li>Experience with Power BI and DAX, or similar BI software (such as Tableau).</li>
<li>Proficiency in database management using SQL.</li>
<li>Working knowledge of scripting languages such as Python or R.</li>
<li>Basic knowledge in GIS software and systems (e.g. using QGIS or ArcGIS).</li>
<li>Demonstrated ability to communicate technical information clearly to non-technical audiences.</li>
</ul>
<p><strong>Nice to have</strong></p>
<ul>
<li>Master’s degree or equivalent in Information Systems, Computer Science, Data Management, GIS, or relevant field.</li>
<li>Experience working with humanitarian organisations, particularly NGOs operating in complex contexts.</li>
<li>Proficiency or familiarity with Persian and/or Pashto</li>
<li>Knowledge of the regional context or previous professional experience in the region.</li>
<li>Experience delivering training or capacity building related to data or information management tools.</li>
</ul>
<p><strong>Core Competencies</strong></p>
<ul>
<li>Attention to details – Ensures accuracy and quality by carefully reviewing data, reports, and processes.</li>
<li>Analytical Thinking – Interprets complex data with accuracy to support decision-making.</li>
<li>Leadership – Guides and develops team members through mentoring, clear direction, and effective delegation.</li>
<li>Collaboration – Fosters teamwork and shared goals across diverse groups.</li>
<li>Diplomacy – Builds trust and inclusion through empathy and listening.</li>
<li>Communication – Conveys information clearly and adapts to the audience.</li>
<li>Proactivity – Anticipates issues and suggests practical, forward-thinking solutions.</li>
</ul>
<h1>INSO’s Safeguarding Policy</h1>
<p>INSO is fully committed to the safe recruitment, selection and vetting of all potential new staff, trustees and volunteers, and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.</p>
<p>Terms & Conditions</p>
<p>12-month renewable contract, <strong>USD 4200</strong> per month salary, 1.75 days annual leave per month, medical coverage.</p>
<p>How to apply</p>
<p>Please submit completed applications to <strong><u>jobs@afg.ngosafety.org</u></strong> and reference <strong>‘IM - AFG’</strong> in the subject line. Applications should be in English and include:</p>
<ul>
<li>An updated CV</li>
<li>A one-page cover letter detailing why you are interested in working for INSO and how your qualifications align specifically with the competencies required for the role.</li>
</ul>
<p> </p>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Key Responsibilities • Provision and administer approved cloud resources, platform services and access configurations.<br> • Monitor workloads, performance, availability and utilisation and respond to operational events.<br> • Apply approved security baselines, identity controls, tagging, logging and configuration standards.<br> • Support hybrid connectivity and dependencies with on-premises infrastructure, networks and applications .<br> • Provide cost, utilisation and optimisation analysis; implementation remains subject.<br> . • Maintain cloud inventories, diagrams, procedures, configuration records and recovery documentation.<br> • Support incident, problem and change management and contribute to root-cause analysis.<br> • Assist with TDRA-hosted or other approved environments once the target model and access are confirmed.<br> Minimum Experience and Qualifications • Minimum 5 years of relevant cloud engineering and administration experience.<br> • Strong practical experience with Microsoft Azure and/or AWS in enterprise environments.<br> • Knowledge of cloud networking, identity, monitoring, security configuration, backup and cost management.<br> • Azure Administrator/Architect or AWS Solutions Architect certification preferred.<br> • Experience working through controlled privileged-access and change-management procedures.<br></span> </div>
Confidential
Jordan - Amman
<p>Description
About the Opportunity
We are hiring on behalf of a leading government transformation initiative in Abu Dhabi that is building one of the world’s most ambitious AI programs.
This organisation is creating the infrastructure, platforms, and products that will enable government entities to operate as AI-native institutions. The work spans sovereign AI infrastructure, event-driven systems, and production-grade applications that support critical public services.
This is an opportunity to work on highly impactful systems where reliability, scalability, and security are essential.
Role Overview
We are looking for a Senior Backend Engineer to design, build, and operate the backend platform that powers advanced AI and data products.
You will own core services, APIs, event pipelines, and data infrastructure that support production systems at scale. This role is backend-focused and requires deep expertise in distributed systems, cloud infrastructure, Kubernetes, and database reliability.
While you do not need to be an AI specialist, you should be comfortable building the platform foundations that modern AI applications depend on.
At the senior level, you will:
Architect and own major backend subsystems end-to-end
Lead reliability and operational excellence initiatives
Mentor other engineers and contribute to technical standards
Collaborate with senior technical leadership to shape platform direction
Use AI coding tools such as Codex, Claude Code, or similar in your daily workflow
Key Responsibilities
Backend Services & Event-Driven Architecture
Design, build, and operate scalable backend services and APIs
Develop event-driven systems using Kafka, Azure Service Bus, or Azure Event Hubs
Build data pipelines, ETL processes, and shared platform abstractions
Manage PostgreSQL, caching, and object storage infrastructure
Cloud Infrastructure & Reliability
Deploy and operate containerized services on Kubernetes
Build CI/CD pipelines and infrastructure-as-code using Terraform
Manage cloud infrastructure on Azure
Define and monitor SLOs, metrics, logging, tracing, and alerting
Lead incident response, root-cause analysis, and postmortems
Security, Standards & Mentorship
Implement secure engineering practices and compliance requirements
Contribute to IAM, secrets management, network policy, and zero-trust architecture
Mentor engineers through design reviews and code reviews
Basic Qualifications
7+ years of backend or platform engineering experience
Strong expertise in distributed systems and event-driven architecture
Proficiency in Python, Java/Kotlin, or Go
Hands-on experience with Azure (AWS or GCP experience also valued)
Production experience with Docker and Kubernetes
Strong knowledge of PostgreSQL at scale
Experience with observability, SLOs, and incident response
Practical use of AI coding assistants such as Codex or Claude Code
Excellent written and verbal communication skills
Preferred Qualifications
Experience building internal developer platforms and shared tooling
Service mesh experience (Istio, Linkerd)
Familiarity with CQRS, event sourcing, sagas, and outbox patterns
Experience with Redis, Elasticsearch, or OpenSearch
Exposure to AI infrastructure such as retrieval pipelines and model serving
Security experience in regulated environments
Experience working in government, defense, financial services, or similar sectors
Technology Stack
Languages: Python, Java, Kotlin, Go
APIs: REST, gRPC, WebSockets, SSE
Event Streaming: Kafka, Azure Service Bus, Azure Event Hubs
Data: PostgreSQL, Redis, DocumentDB, Azure Blob Storage
Infrastructure: Azure, Docker, Kubernetes, Terraform
Observability: Prometheus, Grafana, OpenTelemetry
Security: Entra ID, RBAC, Secrets Management, Zero Trust
AI Development: Codex, Claude Code, OpenCode
What We’re Looking For
You are an engineer who:
Takes full ownership from design to production operations
Builds reliable, scalable systems with strong operational discipline
Makes evidence-based technical decisions
Mentors others and raises the engineering bar
Communicates clearly and proactively
Embraces AI-native engineering practices
Why Apply?
This role offers the opportunity to work on highly consequential systems that will shape the future of AI-powered public services.
You’ll join a world-class engineering environment tackling complex challenges in backend infrastructure, distributed systems, and cloud architecture—while delivering meaningful impact at a national scale.</p><p></p>
Confidential
Jordan - Amman
<p>Description
About the Opportunity
We are hiring on behalf of a leading government transformation initiative in Abu Dhabi that is building one of the world’s most ambitious AI programs.
This organisation is creating the infrastructure, platforms, and products that will enable government entities to operate as AI-native institutions. The work spans sovereign AI infrastructure, event-driven systems, and production-grade applications that support critical public services.
This is an opportunity to work on highly impactful systems where reliability, scalability, and security are essential.
Role Overview
We are looking for a Senior Backend Engineer to design, build, and operate the backend platform that powers advanced AI and data products.
You will own core services, APIs, event pipelines, and data infrastructure that support production systems at scale. This role is backend-focused and requires deep expertise in distributed systems, cloud infrastructure, Kubernetes, and database reliability.
While you do not need to be an AI specialist, you should be comfortable building the platform foundations that modern AI applications depend on.
At the senior level, you will:
Architect and own major backend subsystems end-to-end
Lead reliability and operational excellence initiatives
Mentor other engineers and contribute to technical standards
Collaborate with senior technical leadership to shape platform direction
Use AI coding tools such as Codex, Claude Code, or similar in your daily workflow
Key Responsibilities
Backend Services & Event-Driven Architecture
Design, build, and operate scalable backend services and APIs
Develop event-driven systems using Kafka, Azure Service Bus, or Azure Event Hubs
Build data pipelines, ETL processes, and shared platform abstractions
Manage PostgreSQL, caching, and object storage infrastructure
Cloud Infrastructure & Reliability
Deploy and operate containerized services on Kubernetes
Build CI/CD pipelines and infrastructure-as-code using Terraform
Manage cloud infrastructure on Azure
Define and monitor SLOs, metrics, logging, tracing, and alerting
Lead incident response, root-cause analysis, and postmortems
Security, Standards & Mentorship
Implement secure engineering practices and compliance requirements
Contribute to IAM, secrets management, network policy, and zero-trust architecture
Mentor engineers through design reviews and code reviews
Basic Qualifications
7+ years of backend or platform engineering experience
Strong expertise in distributed systems and event-driven architecture
Proficiency in Python, Java/Kotlin, or Go
Hands-on experience with Azure (AWS or GCP experience also valued)
Production experience with Docker and Kubernetes
Strong knowledge of PostgreSQL at scale
Experience with observability, SLOs, and incident response
Practical use of AI coding assistants such as Codex or Claude Code
Excellent written and verbal communication skills
Preferred Qualifications
Experience building internal developer platforms and shared tooling
Service mesh experience (Istio, Linkerd)
Familiarity with CQRS, event sourcing, sagas, and outbox patterns
Experience with Redis, Elasticsearch, or OpenSearch
Exposure to AI infrastructure such as retrieval pipelines and model serving
Security experience in regulated environments
Experience working in government, defense, financial services, or similar sectors
Technology Stack
Languages: Python, Java, Kotlin, Go
APIs: REST, gRPC, WebSockets, SSE
Event Streaming: Kafka, Azure Service Bus, Azure Event Hubs
Data: PostgreSQL, Redis, DocumentDB, Azure Blob Storage
Infrastructure: Azure, Docker, Kubernetes, Terraform
Observability: Prometheus, Grafana, OpenTelemetry
Security: Entra ID, RBAC, Secrets Management, Zero Trust
AI Development: Codex, Claude Code, OpenCode
What We’re Looking For
You are an engineer who:
Takes full ownership from design to production operations
Builds reliable, scalable systems with strong operational discipline
Makes evidence-based technical decisions
Mentors others and raises the engineering bar
Communicates clearly and proactively
Embraces AI-native engineering practices
Why Apply?
This role offers the opportunity to work on highly consequential systems that will shape the future of AI-powered public services.
You’ll join a world-class engineering environment tackling complex challenges in backend infrastructure, distributed systems, and cloud architecture—while delivering meaningful impact at a national scale.</p><p></p>
United Nations Development Programme
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>As part of the global development system, UNDP Jordan focuses on supporting national efforts toward inclusive growth, resilience, and sustainable development, in line with the Sustainable Development Goals (SDGs) and national development priorities.</p><br> <p>The UNDP Country Office implements a wide range of programmes and projects addressing governance, social cohesion, economic development, climate action, and institutional capacity building. The Operations Unit plays a critical role in ensuring the efficient delivery of administrative, financial, procurement, and logistical services to support programme implementation.</p><br> <p>Within this framework, the General Services function ensures effective management of common premises, administrative services, government liaison functions, and transportation services to support the smooth functioning of the Country Office.</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p><strong>Scope of Work </strong></p><br> <p>Under the direct supervision of the Administrative Analyst<strong> (NOA)</strong>, the general services Clerk supports the delivery of efficient and compliant administrative services within the UNDP Country Office. The incumbent ensures the smooth implementation of administrative processes and provides support across common premises management, registry services, government liaison functions, and fleet coordination in accordance with UNDP rules and procedures.</p><br> <p>The incumbent performs the following functions:</p><br> <p><strong>1. Support the Management of Common Premises and Facilities</strong></p><br> <ul> <li>Assist in the day-to-day administration of office premises and common facilities.</li> <li>Coordinate routine maintenance activities, minor repairs, and facility services.</li> <li>Assist in following up on service delivery related to cleaning, maintenance, and facility services.</li> <li>Maintain records related to premises management, maintenance requests, and service provision.</li> <li>Support compliance with corporate standards related to occupational safety, security, and office environment management.</li> </ul> <p><strong>2. Provide Registry and Mail Management Services</strong></p><br> <ul> <li>Manage incoming and outgoing mail and ensure timely distribution of official correspondence.</li> <li>Maintain registry records and ensure proper documentation and filing in line with UNDP records management procedures.</li> <li>Track and archive official documents and correspondence in both physical and electronic systems.</li> <li>Ensure confidentiality and proper handling of official records and documentation.</li> </ul> <p><strong>3. Support Government Liaison and Administrative Transactions</strong></p><br> <ul> <li>Facilitate administrative processes with government entities for international personnel, including residency permits, visas, and related documentation.</li> <li>Coordinate customs clearance procedures for official shipments, equipment, and supplies.</li> <li>Maintain updated records and tracking systems for residency permits and customs documentation.</li> <li>Support communication with relevant government authorities under the guidance of the supervision.</li> </ul> <p><strong>4. Support Fleet and Transportation Coordination</strong></p><br> <ul> <li>Coordinate daily transportation requests and scheduling of drivers.</li> <li>Maintain records related to vehicle usage, maintenance schedules, insurance, and documentation.</li> <li>Assist in administrative monitoring vehicle condition and ensuring compliance with UNDP fleet management procedures.</li> <li>Support the implementation of safe and efficient transportation services for office operations.</li> </ul> <p><strong>5. Support Administrative Coordination, Service Delivery and knowledge sharing </strong></p><br> <ul> <li>Maintain administrative records, logs, and tracking tools related to services provided by the General Services Unit.</li> <li>Maintain records and tracking tools related to services provided by the General Services Unit.</li> <li>Perform other administrative and operational tasks as assigned by the supervisor.</li> <li>Synthesize lessons learned and best practices in procurement. · Make sound contributions to knowledge networks and communities of practice.</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</p><br> <p><strong>Institutional Arrangement</strong></p><br> <p>The General Services Clerk will work under the <strong>direct supervision of the Administrative Analyst (NOA)</strong> within the Operations Unit and will coordinate closely with programme teams, operations personnel, and relevant government counterparts to ensure the efficient delivery of administrative services.</p><br> <p><strong>Competencies</strong></p><br> <p><strong>. Core Competencies:</strong></p><br> <i><strong>Core</strong></i> <br> <strong>Achieve Results:</strong> LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline <br> <strong>Think Innovatively:</strong> LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements <br> <strong>Learn Continuously:</strong> LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback <br> <strong>Adapt with Agility:</strong> LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible <br> <strong>Act with Determination: </strong> LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident <br> <strong>Engage and Partner:</strong> LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships <br> <strong>Enable Diversity and Inclusion:</strong> LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination <br> <p><strong>Cross-Functional & Technical competencies</strong></p><br> <strong>Thematic Area</strong> <strong>Name</strong> <strong>Definition</strong> <br> Business Development <u>Knowledge Generation</u> Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches. Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations. <br> Business Management Communication Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels. <br> Administration & Operations Vehicle management Knowledge of policy & procedures on fleet management <br> Business Management Customer Satisfaction/Client Management Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients' immediate requests. Ability to anticipate client's upcoming needs and concerns. <br> Administration & Operations <p><u>Registry & correspondence </u></p><br> <p><u>Management</u></p><br> Ability to collect, register, maintain and deliver mail and UNDP pouch; ability to manage archives <br> <p>Administration & Operations </p><br> <u>Documents and records management</u> Overall document (hard or electronic) management; registry and retention policy including storing and archiving <br> <p>Administration & Operations </p><br> <p><u>Events management (including </u></p><br> <p><u>retreats, trainings and meetings)</u></p><br> <p>Ability to manage events, including venue </p><br> <p>identification, accommodation, logistics, catering, transportation, and cash disbursements, etc.</p><br> <br> <p><strong>Required Skills and Experience</strong></p><br> <strong>Min. Education requirements</strong> <p>Secondary Education is required. Or A university degree in Business Administration, Social Science,</p><br> <p>Management or any other related field or equivalent will be </p><br> <p>given due consideration, but it is not a requirement</p><br> <br> <strong>Min. years of relevant work experience </strong> <p>Minimum of 4 years (with secondary education) or 1 year (with bachelor’s degree) of experience in programme support and operational-related tasks is required.</p><br> <br> <strong>Required skills </strong> <ul> <li> <p>Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet software.</p><br> </li> </ul> <br> <strong>Desired skills in addition to the competencies covered in the Competencies section</strong> <ul> <li>Experience within UN agencies is desirable.</li> <li>Demonstrated capacity to communicate fluently with different stakeholders (Government authorities, Development Partners, civil society, etc.).</li> <li>Experience in supporting fleet management</li> <li>Experience in general administration and logistics </li> </ul> <br> <strong>Required Language(s) </strong> <p>Fluency English and Arabic is required. </p><br> <br> <strong>Professional Certificates</strong> <i>NA</i> <br> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p>Job Title:</p><br><br>Technical Representative, IT Operations (TCF) Unpaid Internship<br><p>Job Description</p><br><br>We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<br>The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<br>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<br>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.<br>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<br>Join us and be part of this journey towards greater opportunities and brighter futures.<p><span><b>IT Support Intern — Unpaid Internship</b></span></p><br><br><p><span>As an IT Support Intern, you will gain hands-on exposure to deskside support, end-user computing, IT service management, and infrastructure troubleshooting in a professional technology environment. This internship is designed as a learning opportunity where you will work under supervision, build foundational technical skills, and support IT teams with day-to-day operational activities.</span></p><br><br><span><b>Responsibilities</b></span><ul><li><span>Learn and apply service management fundamentals, including Incident Management, Problem Management, root cause analysis, and ticket analysis for deskside support equipment.</span></li><li><span>Assist with troubleshooting local servers, network devices, and voice infrastructure under the guidance of Network and Server teams.</span></li><li><span>Support basic troubleshooting activities using tools and commands such as Ping, Tracert, IPConfig, network commands, DNS validation, and Active Directory Group Policy test outputs.</span></li><li><span>Gain exposure to hub room and data center structured cabling standards and support basic coordination activities as directed.</span></li><li><span>Support end-user computing devices including desktops, laptops, hard phones, Wi-Fi devices, printers, scanners, biometric devices, and video conferencing equipment.</span></li><li><span>Assist with hardware support tasks such as basic diagnostics, device checks, and supervised replacement or configuration activities for approved equipment.</span></li><li><span>Learn software troubleshooting for Windows 10, Microsoft Office, Outlook, Skype for Business, OneDrive, softphones, antivirus tools, VPN, Wi-Fi configuration, encryption tools, imaging, and firmware updates for deskside devices.</span></li><li><span>Support IT teams in documenting issues, observations, and recommended inputs to help evaluate process exceptions.</span></li><li><span>Assist with coordination and communication during high-impact or severity incidents, while ensuring real-time updates are shared through appropriate escalation channels.</span></li><li><span>Support onboarding activities for new accounts, ramp-up and ramp-down activities, and account movement coordination under supervision.</span></li><li><span>Assist with business continuity planning testing and failover readiness by supporting floor checkouts and validation activities.</span></li><li><span>Learn site compliance and security practices, including audit readiness related to standards such as COPC and ISO 27001.</span></li><li><span>Support IT ticket resolution activities within an ITIL-based framework while learning ticket documentation, prioritization, and closure processes.</span></li><li><span>Assist with preparing change request documentation and supporting artifacts as defined by the process.</span></li><li><span>Support validation activities such as BitLocker desktop checks, user OU policy validation, and computer OU policy validation.</span></li><li><span>Assist with encryption software installation and validation on desktops and laptops to support compliance requirements.</span></li><li><span>Contribute to positive IT service experiences by responding professionally, communicating clearly, and supporting operational teams.</span></li><li><span>Be open to learning in a 24/7 IT support environment, including rotational shift exposure where legally permitted and aligned to internship requirements.</span></li><li><span>Complete all assigned, mandatory training within the timeframe provided.</span></li><li><span>Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.</span></li></ul><span><b>Qualifications</b></span><ul><li><span>Currently pursuing or recently completed a Bachelor’s degree, diploma, or equivalent program in Computer Science, Information Technology, or a related field.</span></li><li><span>0–6 months of exposure to desktop/laptop hardware and software support in a Windows-based PC/LAN environment, or equivalent academic/project experience.</span></li><li><span>Foundational knowledge of desktops, laptops, Windows operating systems, basic networking, and common enterprise applications.</span></li><li><span>Exposure to tools or concepts such as Citrix client, Microsoft Office, Outlook, VPN, antivirus, imaging, and printer/scanner troubleshooting is helpful.</span></li><li><span>Interest in IT service management, Incident Management, Problem Management, and customer-focused technical support.</span></li><li><span>Strong willingness to learn, ask questions, document findings, and follow defined processes.</span></li><li><span>Good communication, teamwork, attention to detail, and problem-solving skills.</span></li><li><span>Ability to work under supervision and follow security, compliance, and confidentiality requirements.</span></li><li><span>MCSE or similar certification is preferred but not required.</span></li></ul><br><p>Location:</p><br><br>JOR Amman - 1 Rafiq Al Hariri Ave, Edgo Building, Abdali Boulevard, Amman, Jordan <br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Part time<br> </div>
Labiba for Artificial Intelligence LLC
Jordan - Amman
<p><b>Responsibilities:</b></p><ul><li>Coordinate with clients to define infrastructure needs and recommend suitable deployment setups.</li><li>Validate server readiness (network, ports, access, etc.) prior to installation.</li><li>Deploy and configure solution components: applications, SQL Server, MongoDB, storage, and services.</li><li>Perform updates, patches, and version rollouts.</li><li>Provide infrastructure support and perform necessary maintenance.</li><li>Monitor server health (SSL, backups, load) and ensure smooth ongoing operations.</li><li>Travel regionally when required for setup, troubleshooting, or support.</li></ul><p><b>Requirements:</b></p><ul><li>Solid experience with Windows Server, networking, SQL Server, and system configuration.</li><li>Experience in deploying enterprise software in on-prem and cloud environments.</li><li>Strong troubleshooting and diagnostic skills.</li><li>Familiarity with SSL, backups, security, and performance monitoring.</li><li>Fluent in Arabic and English.</li><li>Willingness to travel within the region when required.</li></ul><p>Bonus Points For:</p><ul><li>Azure experience or hybrid cloud deployments.</li><li>Scripting knowledge (PowerShell, Bash) for automation and diagnostics.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Solid experience with Windows Server, networking, SQL Server, and system configuration.</li><li>Experience in deploying enterprise software in on-prem and cloud environments.</li><li>Strong troubleshooting and diagnostic skills.</li><li>Familiarity with SSL, backups, security, and performance monitoring.</li><li>Fluent in Arabic and English.</li><li>Willingness to travel within the region when required.</li><li>Azure experience or hybrid cloud deployments.</li><li>Scripting knowledge (PowerShell, Bash) for automation and diagnostics.</li></ul>
Hilton Luxor Resort & Spa
Jordan - Amman
<p><h4>Job Description</h4>
<p>A steward carries out general cleaning duties and the operation of pot-washing and dishware machineries to deliver an excellent guest and member experience while ensuring all back of house areas are kept clean and safety guidelines are observed.</p>
<p>As a steward, you are responsible for carrying out general cleaning duties and operating pot-washing machinery to deliver an excellent guest and member experience. A steward will also be required to ensure all back of house areas are kept clean, and observe occupational safety and health and hygiene regulations and health and safety guidelines.</p>
<p>Specifically, you will be responsible for performing the following tasks to the highest standards:</p>
<ul>
<li>Operate pot-washing machinery and maintain a hygienic working environment in accordance with hygiene regulations and company standards.</li>
<li>Carry out general cleaning as directed to include sweeping, mopping up, washing up, and emptying of rubbish bins and boxes ensuring placement in the correct containers.</li>
<li>Ensure that all kitchen and back of house areas are kept clean and all equipment within the kitchen area is cleaned in accordance with the cleaning schedule.</li>
<li>Ensure the correct PPE is in place and guidelines are adhered to.</li>
<li>Observe health, hygiene and safety guidelines when handling hazardous substances and comply with all aspects of health and safety requirements.</li>
<li>Report any maintenance and/or hazard issues to the supervisor on duty.</li>
<li>Carry out any other reasonable task set by the hotel's management.</li>
</ul>
<p>A steward serving Hilton brands is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:</p>
<ul>
<li>Good communication skills.</li>
<li>Positive attitude.</li>
<li>Ability to work under pressure.</li>
<li>Ability to work on their own or in teams.</li>
</ul>
<p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p>
<ul>
<li>Previous kitchen porter experience in similar role.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Description</b></p><p>Our organization is a fast-growing professional services firm that delivers managed Information Technology (IT) services to small and medium-sized businesses across the United States, typically supporting organizations with 10–100 employees. We act as our clients’ outsourced IT department and trusted technology partner.</p><p><br></p><p>In this role, you will be responsible for administering, supporting, and optimizing Microsoft 365 environments for multiple clients. You will work closely with client users and stakeholders to ensure their Microsoft 365 services, end-‑user devices, and supporting infrastructure are reliable, secure, and aligned with business needs. This position combines hands-on technical administration with client communication and service delivery.</p><p><br></p><p>Typical hours are Monday through Friday from 4pm to 1am local time, ranging from 40 to 48 hours per week, with availability for after-hours emergencies as needed. Candidates should possess strong technical aptitude, problem-solving abilities, and the ability to communicate clearly with non‑technical users.</p><p><br></p><p><b>Job Summary</b></p><p>The Microsoft 365 Administrator supports a select number of clients by handling day-to-day IT requests across their environments. This includes Microsoft 365, along with core systems like user accounts, security, workstations, servers, printers, networks, and other ‑business critical tools. The role is ‑hands-on and ‑client ‑facing, focused on troubleshooting issues, keeping systems running reliably, and securely.</p><p><br></p><p><b>5 ways we're going to invest in you</b></p><ul><li><b>You’ll be paid very well</b>: We know that’s an important concern with any new job. We pay at the top of the scale because it's the only way to get the best people.</li><li><b>You’ll get a career, not a job</b>: Regardless of where you are in your career path, we sincerely want you to be successful for the long-term. We will align this position with your long-term career goals to fast track you on your chosen career path. You’ll get lots of training, professional development, and support from our team.</li><li><b>You’ll maintain a great work/life balance:</b> We love our work, but we love our families more. So, we get our work done to the highest standard, then go home. The better the quality of our work, the fewer emergencies stop us from going home.</li><li><b>You’ll be welcomed into a team of high performers, just like you:</b> It’s important to belong to a team that fits your personality. It makes the work more rewarding and fun. We are a group of high achievers that are focused on creating a world class customer experience in the most positive and upbeat environment possible.</li><li><b>You’ll do work that matters:</b> We provide mission critical IT services for our customers so they can achieve their business goals. At the end of the day, we do what we do to help people and make the world a better place.</li></ul><p><br></p><p><b>Typical Duties</b></p><ul><li>Administer and support Microsoft 365 environments, including user accounts, mailboxes, licensing, security settings, and services such as Exchange Online, SharePoint, OneDrive, Intune and Teams</li><li>Provide technical support for Microsoft 365 and Windows operating systems in client environments</li><li>Troubleshoot and resolve end-user issues related to Microsoft 365, identity, authentication, and device accessibility</li><li>Support and maintain disaster recovery and backup solutions</li><li>Provide network-level support, including LAN/WAN connectivity, firewalls, routers, and security appliances</li><li>Implement and support secure remote access solutions</li><li>Monitor remote monitoring and management (RMM) alerts and respond through service tickets</li><li>Maintain accurate system and client documentation</li><li>Communicate with clients regarding incident status, changes, outages, and best practices</li></ul><p><br></p><p><b>Responsibilities</b></p><ul><li>Deliver a high level of customer satisfaction through responsive, knowledgeable, and professional client interactions</li><li>Ensure timely resolution of service requests and incidents</li><li>Work collaboratively with internal teams to route, coordinate, and resolve issues efficiently</li><li>Escalate complex issues appropriately while maintaining ownership of client outcomes</li><li>Accurately document all work, time entries, and service tickets</li><li>Complete required training, documentation, and process adherence</li><li>Provide backup and cross coverage‑ support for other technical team members</li><li>Participate in on call rotation for after-hours support when ‑required</li><li>Continuously expand knowledge of Microsoft 365, security, and modern IT practices</li><li>Protect client and company data by maintaining strict confidentiality</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Technical Skills</b></p><ul><li>Strong hands-on experience with Microsoft 365 administration and support</li><li>In-depth understanding of Windows operating systems and business applications</li><li>Knowledge of identity and access management, including user provisioning and authentication</li><li>Strong troubleshooting and diagnostic skills</li><li>Understanding of networking fundamentals (LAN/WAN, TCP/IP)</li><li>Experience supporting end-user devices and peripherals (PCs, printers, mobile devices)</li><li>Familiarity with IT service management tools and ticketing systems</li><li>Strong communication and customer service skills, especially with non-technical users</li><li>Ability to multitask and operate effectively in a fast-paced‑ managed services environment</li><li>Self-motivated with strong documentation and organizational habits</li></ul><p><br></p><p><b>Platforms & Technologies</b></p><ul><li>Microsoft 365</li><li>Windows Server</li><li>Windows Workstations </li><li>LAN/WAN networking and TCP/IP</li></ul><p><br></p><p><b>Education & Experience</b></p><ul><li>BS/BA degree or equivalent hands-on experience and training</li><li>Actively pursuing or holding Microsoft and/or networking certifications (e.g., MS‑100/101, MS‑500)</li><li>Excellent written and verbal English communication skills</li></ul></div>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p>Job Title:</p><br><br>Technical I, IT Operations<br><p>Job Description</p><br><br>We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<br>The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<br>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<br>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.<br>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<br>Join us and be part of this journey towards greater opportunities and brighter future<p>The Technical I, IT Operations role provides end user support across Concentrix’s desktop, network, telephony, and application environments. In this hands-on position, you will maintain, analyze, troubleshoot, repair, replace, and upgrade computer systems, hardware, software, and peripherals while serving as an escalation point to help ensure tickets and incidents are resolved within defined SLAs. This role is ideal for a detail-oriented IT professional with strong communication skills, technical troubleshooting capability, and the flexibility to support a 24/7 operations environment.<br> </p><br><br>Responsibilities<ul><li>Provide end user support across desktops, laptops, hard phones, Wi-Fi devices, applications, and related hardware and software environments.</li><li>Apply service management fundamentals, including Problem Management, Incident Management, Root Cause Analysis, and ticket analysis for deskside equipment and support issues.</li><li>Troubleshoot local servers and network devices in partnership with Network and Server teams through remote support channels.</li><li>Use intermediate knowledge of network, server, and voice infrastructure to support effective troubleshooting and issue resolution.</li><li>Perform technical analysis using tools and commands such as Ping, Tracert, AD Group Policy outputs, DNS troubleshooting, net commands, IP configuration, and related diagnostics.</li><li>Maintain hub room and data center structured cabling, supporting a reliable and compliant IT infrastructure environment.</li><li>Troubleshoot, repair, replace, and upgrade hardware components including motherboards, SMPS, RAM, laptop LCD screens, laptop keyboards, Avaya hard phone configurations, and video conferencing equipment.</li><li>Support software troubleshooting, including Windows 10, MS Office 2013 and above, Outlook configuration, Skype for Business, OneDrive, softphones, antivirus, printers, scanners, biometric devices, data encryption, VPN, Wi-Fi configuration, video conferencing, and HDD imaging/ghosting.</li><li>Perform firmware updates for deskside equipment, including Cisco and Avaya phones.</li><li>Evaluate technical scenarios and recommend inputs to support decision-making on process exceptions.</li><li>Coordinate troubleshooting for high-impact and Severity 1/2 issues, including communicating real-time updates to the BRC team.</li><li>Support IT operations, end-to-end IT service delivery, and shift management activities.</li><li>Assist with onboarding new accounts, ramp-ups, ramp-downs, and account movements.</li><li>Manage BCP testing and failover activities by completing and/or coordinating floor checkouts.</li><li>Help ensure site compliance and security by maintaining systems in alignment with COPC, ISO 27001, and contract compliance requirements.</li><li>Resolve IT tickets using an ITIL-based framework while supporting audits and maintaining compliance standards.</li><li>Raise change requests with required supporting artifacts as defined by process.</li><li>Perform BitLocker desktop validation, OU Users Policy validation, and Computer OU Policy validation.</li><li>Install encryption software on desktops and laptops to help ensure compliance.</li><li>Support high IT VOC scores by delivering responsive, high-quality support to operations teams.</li><li>Work rotational shifts, including predominant night shifts, in a 24/7 environment.</li><li>Complete all assigned, mandatory training within the timeframe provided.</li><li>Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.</li></ul>Qualifications<ul><li>4.5+ years of experience supporting desktop and laptop hardware and software in a Windows-based PC/LAN environment or equivalent.</li><li>Bachelor’s degree or diploma in Computer Science required.</li><li>MCSE or similar certifications preferred.</li><li>Hands-on experience supporting desktops, laptops, Citrix client, Windows software, and hardware.</li><li>Experience troubleshooting MS Office 2010 and above.</li><li>Proven experience in problem management, incident management, customer/client management, change management, root cause analysis, and ticket analysis.</li><li>Strong team management, team motivation, and development skills.</li><li>Prior experience troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones, and Wi-Fi devices.</li><li>Demonstrable experience in ticket resolution using Remedy and an ITIL-based framework.</li><li>Experience maintaining systems compliance and audits aligned with COPC, ISO 27001, and contract compliance standards.</li><li>Flexibility to work overtime as needed.</li></ul><br><br><p>Location:</p><br><br>JOR Amman - Suliman Al Nabulsi St, Abdali Mall Building, Abdali Boulevard, Amman, Jordan<br><p>Language Requirements:</p><br><br>Arabic (Required), English (Required)<br><p>Time Type:</p><br><br>Full time<br> </div>