Security Supervisor Jobs - Amman Jordan
2462 Jobs Found
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests and employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest and employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security and loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents and thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary and daily activity report. Maintain confidentiality of all security, loss prevention, and property reports and documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests and employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest and employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security and loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents or thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary and daily activity report. Maintain confidentiality of all security, loss prevention, and property reports and documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests and employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest and employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security and loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents and thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary and daily activity report. Maintain confidentiality of all security, loss prevention, and property reports and documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Key Responsibilities Lead the design, development, testing, and deployment of software applications.<br> Provide technical leadership and mentorship to the development team.<br> Review code to ensure quality, maintainability, security, and adherence to coding standards.<br> Collaborate with Product Managers, Architects, QA, and stakeholders to define technical solutions.<br> Break down business requirements into technical tasks and guide implementation.<br> Drive Agile development practices, sprint planning, and technical estimations.<br> Troubleshoot complex technical issues and provide effective solutions.<br> Ensure application performance, scalability, reliability, and security.<br> Promote DevOps, CI/CD, automated testing, and software engineering best practices.<br> Stay updated with emerging technologies and recommend process and technology improvements.<br> Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.<br> 7+ years of software development experience, including at least 2 years in a technical leadership role.<br> Strong proficiency in one or more programming languages such as Java, C#, Python, JavaScript/TypeScript, or Go.<br> Experience with modern frameworks and cloud platforms (AWS, Azure, or Google Cloud).<br> Strong understanding of RESTful APIs, microservices architecture, databases (SQL/NoSQL), and system design.<br> Experience with Git, CI/CD pipelines, Docker, Kubernetes, and Agile/Scrum methodologies.<br> Excellent analytical, problem-solving, communication, and stakeholder management skills.<br> Preferred Qualifications Experience leading distributed or remote engineering teams.<br> Cloud certifications (AWS, Azure, or Google Cloud).<br> Knowledge of DevSecOps, Infrastructure as Code (Terraform), and container orchestration.<br> Experience with monitoring and observability tools.<br> Arabic speaker is mandatory</span> </div>
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests and employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest and employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security and loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents and thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary and daily activity report. Maintain confidentiality of all security, loss prevention, and property reports and documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests and employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest and employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security and loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents or thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary and daily activity report. Maintain confidentiality of all security, loss prevention, and property reports and documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests and employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest and employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security and loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents or thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary and daily activity report. Maintain confidentiality of all security, loss prevention, and property reports and documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests and employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest and employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security and loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents and thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary and daily activity report. Maintain confidentiality of all security, loss prevention, and property reports and documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests and employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest and employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security and loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents and thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary and daily activity report. Maintain confidentiality of all security, loss prevention, and property reports and documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>
<p><b>The field is where truth lives. We seek those who bring it back intact.</b></p><p><br></p><p>EXPERIENCE: Four or more years coordinating field data collection, enumerator teams, logistics, qualitynassurance, and daily reporting, with a record of studies you can name and references who will vouch for them.</p><p><br></p><p>SKILLS: Kobo Toolbox or equivalent. Training and supervision of field teams. Security-aware planning. Genuine local access, earned on the ground.</p><p><br></p><p><b>CHARACTER</b></p><p><br></p><p><b>We look for coordinators who:</b></p><p><br></p><p>— Deliver clean data because their teams know no other standard</p><p><br></p><p>— Resolve the morning's field problem, then report it clearly</p><p><br></p><p>— Understand their context more deeply than any briefing could</p><p><br></p><p>— Earn hard work from others by giving it first</p><p><br></p><p>THE ENGAGEMENT</p><p><br></p><p>Roster-based and project-activated, non-exclusive. When funding lands, you mobilize within days, with us.</p><p><strong>Desired Candidate Profile</strong></p><p>Four or more years coordinating field data collection, enumerator teams, logistics, qualitynassurance, and daily reporting, with a record of studies you can name and references who will vouch for them.</p><p>Kobo Toolbox or equivalent. Training and supervision of field teams. Security-aware planning. Genuine local access, earned on the ground.</p><p>We look for coordinators who:</p><ul><li>Deliver clean data because their teams know no other standard</li><li>Resolve the morning's field problem, then report it clearly</li><li>Understand their context more deeply than any briefing could</li><li>Earn hard work from others by giving it first</li></ul>
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests and employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest and employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security and loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents or thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary and daily activity report. Maintain confidentiality of all security, loss prevention, and property reports and documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><span><b><span><u>About the Job</u></span></b></span><br></span><p><span>As a </span><b><span>Quality Team Lead</span></b><span> at Aspire, you will be responsible for end-to-end QA ownership across digital banking channels. You will lead testing activities across multiple release cycles, ensuring effective test planning, quality assurance, stakeholder communication, and successful delivery of testing activities. The role requires strong leadership, technical expertise in banking system testing, and excellent communication with both technical and business stakeholders.</span><br></p><br><span><span><u>What You Will Do</u></span></span><br><ul><li><span>Define test strategy, scope, and approach for each release cycle.</span><br></li><li><span>Estimate testing effort, timelines, and resource allocation.</span><br></li><li><span>Ensure comprehensive coverage of functional, regression, and integration testing.</span><br></li><li><span>Lead and manage the testing team, including Test Engineers.</span><br></li><li><span>Assign tasks and monitor the daily progress of team members.</span><br></li><li><span>Provide guidance, support, and mentoring to junior testers.</span><br></li><li><span>Coordinate testing activities for each release and drop.</span><br></li><li><span>Ensure readiness of test cases, test data, and environments prior to each testing cycle.</span><br></li><li><span>Manage test cycles, retesting, and regression execution.</span><br></li><li><span>Oversee defect triage and prioritization.</span><br></li><li><span>Ensure proper defect lifecycle management from logging through to closure.</span><br></li><li><span>Monitor defect trends and quality metrics to drive continuous improvement.</span><br></li><li><span>Act as the primary QA point of contact for Product Owners, Development teams, and Integration teams.</span><br></li><li><span>Provide daily and weekly status reports to project stakeholders.</span><br></li><li><span>Proactively highlight risks, issues, and mitigation plans.</span><br></li><li><span>Attend daily standups and provide real-time status updates.</span><br></li><li><span>Ensure thorough validation of integrations with Core Banking systems such as Equation, Cards systems such as HPS PowerCARD, and external systems including SWIFT, Loyalty, Brokerage, and other integrations.</span><br></li><li><span>Define and enforce QA best practices and standards.</span><br></li><li><span>Improve test coverage and testing efficiency across digital banking channels.</span><br></li><li><span>Introduce automation and optimization strategies where applicable.</span><br></li></ul><span><u><span>What You Will Need</span></u></span><br><ul><li><span>Strong experience in banking application testing.</span><br></li><li><span>Proven experience leading and managing QA teams.</span><br></li><li><span>Strong understanding of functional, regression, and integration testing.</span><br></li><li><span>Strong experience with test planning, test strategy, and release management.</span><br></li><li><span>Strong knowledge of Jira and test management tools.</span><br></li><li><span>Excellent communication and stakeholder management skills.</span><br></li><li><span>Experience with digital banking platforms across Web, iOS, and Android.</span><br></li><li><span>Experience working in Agile delivery environments.</span><br></li><li><span>Experience testing customer access and security features, including authentication, device binding, and MFA.</span><br></li><li><span>Experience testing dashboards, account management, and transaction history.</span><br></li><li><span>Experience testing payments and transfers, including local, international, instant, and scheduled transactions.</span><br></li><li><span>Experience testing card management features, including card issuance, controls, tokenization, and digital wallets.</span><br></li><li><span>Experience testing loyalty, rewards, and campaign management features.</span><br></li><li><span>Experience testing beneficiary management and notifications.</span><br></li><li><span>Experience testing profile and settings features, including language switching and RTL/LTR support.</span><br></li><li><span>Awareness or knowledge of IT security best practices as defined by ISO/SOC or similar standards.</span><br></li></ul><span><span><u>Why Aspire</u></span></span><br><ul><li><span>Be part of a (Remote is here-to-stay) organization</span><br></li><li><span>Work and learn from great minds</span><br></li><li><span>Explore new opportunities to learn and grow every day by attending technical and nontechnical training</span><br></li><li><span>Get market exposure by working with international tech leaders</span><br></li><li><span>Nursery reimbursement benefit</span><br></li><li><span>Attend virtual and onsite international tech conferences</span><br></li><li><span>Exposure to work in an IT environment that adheres to rigorous security and compliance standards defined by ISO / SOC</span><br></li></ul><br> </div>
<p><h4>Description</h4>
<h4>Key responsibilities</h4>
<h4>Architecture & design</h4>
<p>Architect end-to-end ESB integration solutions using IBM WebMethods, translating business requirements into scalable designs.<br>
Design reusable integration assets like services, APIs, and data models to promote standardization and reduce redundancy.<br>
Define integration patterns, messaging standards, and SLAs in compliance with banking regulations and operations.</p>
<h4>System analysis & migration</h4>
<p>Analyze existing interfaces and protocols to design migration pathways.<br>
Create detailed roadmaps ensuring minimal disruption and zero-downtime cutovers.<br>
Oversee migration execution, providing design authority and support to teams.</p>
<h4>Stakeholder collaboration</h4>
<p>Collaborate with lines of business (retail, corporate, cards, operations) to define connectivity requirements and translate them into integration specifications.<br>
Coordinate with architects, infrastructure, security, and vendors to ensure interoperability and compliance with technology standards.<br>
Lead design reviews and technical workshops to align teams on integration architecture decisions.</p>
<h4>Governance & quality assurance</h4>
<p>Establish and enforce ESB design governance, including naming conventions, versioning, error handling, and monitoring standards.<br>
Conduct design peer reviews to ensure adherence to SOA principles, security policies, and data privacy regulations (PCI-DSS, GDPR, banking laws).<br>
Maintain design documentation, interface specifications, and operational run-books.</p>
<h4>Technical expertise</h4>
<p><strong>Core ESB platform</strong><br>
Proficient in IBM WebMethods ESB (Integration Server, Broker/Universal Messaging, Designer, Trading Networks, API Gateway) with experience in installation, configuration, and advanced development.<br>
Expertise in WebMethods Flow, Java services, adapter development, and pipeline management in high-availability banking environments.</p>
<p><strong>Banking systems & applications</strong><br>
Core Banking: Experience with Equation or similar platforms, understanding data structures, transaction processing, and real-time integrations.<br>
Enterprise Archiving: Knowledge of Laserfiche or equivalent ECM solutions, including document capture, metadata, and archival retrieval.<br>
Card Management: Familiarity with Cortex or similar systems for card issuance, authorization, dispute management, and tokenization services.</p>
<p><strong>Integration technologies</strong></p>
<ul>
<li>Advanced knowledge of SOA, microservices, and event-driven architecture.</li>
<li>Expertise in messaging patterns including publish/subscribe, request/reply, guaranteed delivery, routing, filtering, and dead-letter handling.</li>
<li>Skilled in data transformation (XSLT, JSON/XML mapping) and protocol interoperability (REST, SOAP, MQ, FTP/SFTP, ISO 8583, SWIFT, FIX).</li>
<li>Strong understanding of API management, OAuth 2.0/SAML security, and throttling/rate-limiting.</li>
</ul>
<p><strong>Infrastructure & operations</strong></p>
<ul>
<li>Experience with high-availability clustering, disaster recovery, and performance tuning of WebMethods environments.</li>
<li>Experience with CI/CD pipelines for integration assets, source control (Git), and automated testing frameworks for ESB components.</li>
</ul>
<h4>Requirements</h4>
<p>Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related technical discipline. A master's degree is a distinct advantage.<br>
IBM WebMethods (Software AG) certified professional (e.g., WebMethods Integration Suite certification) preferred.<br>
10+ years of progressive experience in enterprise application integration, with at least 4 years in a dedicated ESB architecture or design role.<br>
Proven track record of delivering ESB solutions within the banking or financial services sector, ideally involving core banking migrations or large-scale integration modernization programs.<br>
Direct hands-on experience leading the transition from point-to-point integrations to a centralized ESB or API-led connectivity model in a regulated environment.<br>
Prior involvement in projects integrating Equation, Laserfiche, Cortex, or analogous banking-specific platforms is highly desirable.</p></p><p></p>
<p><h4>Description</h4>
<h4>Key responsibilities</h4>
<h4>Architecture & design</h4>
<p>Architect end-to-end ESB integration solutions using IBM WebMethods, translating business requirements into scalable designs.<br>
Design reusable integration assets like services, APIs, and data models to promote standardization and reduce redundancy.<br>
Define integration patterns, messaging standards, and SLAs in compliance with banking regulations and operations.</p>
<h4>System analysis & migration</h4>
<p>Analyze existing interfaces and protocols to design migration pathways.<br>
Create detailed roadmaps ensuring minimal disruption and zero-downtime cutovers.<br>
Oversee migration execution, providing design authority and support to teams.</p>
<h4>Stakeholder collaboration</h4>
<p>Collaborate with lines of business (retail, corporate, cards, operations) to define connectivity requirements and translate them into integration specifications.<br>
Coordinate with architects, infrastructure, security, and vendors to ensure interoperability and compliance with technology standards.<br>
Lead design reviews and technical workshops to align teams on integration architecture decisions.</p>
<h4>Governance & quality assurance</h4>
<p>Establish and enforce ESB design governance, including naming conventions, versioning, error handling, and monitoring standards.<br>
Conduct design peer reviews to ensure adherence to SOA principles, security policies, and data privacy regulations (PCI-DSS, GDPR, banking laws).<br>
Maintain design documentation, interface specifications, and operational run-books.</p>
<h4>Technical expertise</h4>
<p><strong>Core ESB platform</strong><br>
Proficient in IBM WebMethods ESB (Integration Server, Broker/Universal Messaging, Designer, Trading Networks, API Gateway) with experience in installation, configuration, and advanced development.<br>
Expertise in WebMethods Flow, Java services, adapter development, and pipeline management in high-availability banking environments.</p>
<p><strong>Banking systems & applications</strong><br>
Core Banking: Experience with Equation or similar platforms, understanding data structures, transaction processing, and real-time integrations.<br>
Enterprise Archiving: Knowledge of Laserfiche or equivalent ECM solutions, including document capture, metadata, and archival retrieval.<br>
Card Management: Familiarity with Cortex or similar systems for card issuance, authorization, dispute management, and tokenization services.</p>
<p><strong>Integration technologies</strong></p>
<ul>
<li>Advanced knowledge of SOA, microservices, and event-driven architecture.</li>
<li>Expertise in messaging patterns including publish/subscribe, request/reply, guaranteed delivery, routing, filtering, and dead-letter handling.</li>
<li>Skilled in data transformation (XSLT, JSON/XML mapping) and protocol interoperability (REST, SOAP, MQ, FTP/SFTP, ISO 8583, SWIFT, FIX).</li>
<li>Strong understanding of API management, OAuth 2.0/SAML security, and throttling/rate-limiting.</li>
</ul>
<p><strong>Infrastructure & operations</strong></p>
<ul>
<li>Experience with high-availability clustering, disaster recovery, and performance tuning of WebMethods environments.</li>
<li>Experience with CI/CD pipelines for integration assets, source control (Git), and automated testing frameworks for ESB components.</li>
</ul>
<h4>Requirements</h4>
<p>Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related technical discipline. A master's degree is a distinct advantage.<br>
IBM WebMethods (Software AG) certified professional (e.g., WebMethods Integration Suite certification) preferred.<br>
10+ years of progressive experience in enterprise application integration, with at least 4 years in a dedicated ESB architecture or design role.<br>
Proven track record of delivering ESB solutions within the banking or financial services sector, ideally involving core banking migrations or large-scale integration modernization programs.<br>
Direct hands-on experience leading the transition from point-to-point integrations to a centralized ESB or API-led connectivity model in a regulated environment.<br>
Prior involvement in projects integrating Equation, Laserfiche, Cortex, or analogous banking-specific platforms is highly desirable.</p></p><p></p>
<p>The Senior DevOps Engineer executes and refines the DevOps strategy and is instrumental in implementing automation and integration across IT Operations, Application Delivery, Development, and Data Warehousing, ensuring alignment with the organization's DevOps methodology. As a senior member of the team, the role also sets technical standards and mentors junior engineers.</p><p><b>Main Activities and Responsibilities:</b></p><ul><li>Design, implement, and maintain scalable CI/CD pipelines using GitHub Actions, following GitOps methodology with ArgoCD to enable reliable and automated Kubernetes deployments.</li><li>Automate infrastructure provisioning and configuration using Terraform, CloudFormation, and Ansible.</li><li>Manage and optimize AWS infrastructure including networking, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53, with a strong focus on automation, security, and cost optimization.</li><li>Deploy and operate Kubernetes (Amazon EKS) workloads using Helm, Kustomize, and Karpenter, ensuring consistent configuration and efficient cluster autoscaling across environments.</li><li>Implement and maintain monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, and JSM/OpsGenie.</li><li>Support and maintain database and data platform infrastructure (MySQL, PostgreSQL, MongoDB, Redshift), ensuring high availability, performance, monitoring, backup, and disaster recovery.</li><li>Manage edge and application security using Cloudflare and enforce secrets management and IAM governance across environments.</li><li>Investigate production incidents, perform root cause analysis, implement preventive actions, and participate in the on-call escalation rotation to drive continuous service reliability improvements.</li><li>Collaborate with other departments and engineering teams to improve processes, automation, and operational excellence.</li><li>Maintain technical documentation and define and review technical standards for infrastructure and automation.</li><li>Maintain technical documentation and automate operational processes such as backup and disaster recovery.</li></ul><p>Required Skills & Experience:</p><ul><li>5+ years of experience in DevOps, AWS Cloud Engineering, or similar roles.</li><li>Strong experience with CI/CD pipeline design and automation using GitHub Actions, ArgoCD, and GitOps workflows.</li><li>Hands-on experience with AWS services including VPC, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53.</li><li>Proficiency with Infrastructure as Code tools such as Terraform, CloudFormation, or Ansible.</li><li>Experience managing and operating Kubernetes clusters (preferably EKS), deploying applications with Helm or Kustomize, and configuring cluster autoscaling with Karpenter.</li><li>Strong understanding of containerization with Docker.</li><li>Proficiency scripting in Bash and/or Python for automation.</li><li>Experience implementing monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, or similar platforms.</li><li><br></li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p><b><br></b></p><p><b>Purpose of Role/Summary:</b> The Senior DevOps Engineer executes and refines the DevOps strategy and is instrumental in implementing automation and integration across IT Operations, Application Delivery, Development, and Data Warehousing, ensuring alignment with the organization's DevOps methodology. As a senior member of the team, the role also sets technical standards and mentors junior engineers.</p><p>Main Activities and Responsibilities:</p><ul><li>Design, implement, and maintain scalable CI/CD pipelines using GitHub Actions, following GitOps methodology with ArgoCD to enable reliable and automated Kubernetes deployments.</li><li>Automate infrastructure provisioning and configuration using Terraform, CloudFormation, and Ansible.</li><li>Manage and optimize AWS infrastructure including networking, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53, with a strong focus on automation, security, and cost optimization.</li><li>Deploy and operate Kubernetes (Amazon EKS) workloads using Helm, Kustomize, and Karpenter, ensuring consistent configuration and efficient cluster autoscaling across environments.</li><li>Implement and maintain monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, and JSM/OpsGenie.</li><li>Support and maintain database and data platform infrastructure (MySQL, PostgreSQL, MongoDB, Redshift), ensuring high availability, performance, monitoring, backup, and disaster recovery.</li><li>Manage edge and application security using Cloudflare and enforce secrets management and IAM governance across environments.</li><li>Investigate production incidents, perform root cause analysis, implement preventive actions, and participate in the on-call escalation rotation to drive continuous service reliability improvements.</li><li>Collaborate with other departments and engineering teams to improve processes, automation, and operational excellence.</li><li>Maintain technical documentation and define and review technical standards for infrastructure and automation.</li><li>Maintain technical documentation and automate operational processes such as backup and disaster recovery.</li></ul><p>Required Skills & Experience:</p><ul><li>5+ years of experience in DevOps, AWS Cloud Engineering, or similar roles.</li><li>Strong experience with CI/CD pipeline design and automation using GitHub Actions, ArgoCD, and GitOps workflows.</li><li>Hands-on experience with AWS services including VPC, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53.</li><li>Proficiency with Infrastructure as Code tools such as Terraform, CloudFormation, or Ansible.</li><li>Experience managing and operating Kubernetes clusters (preferably EKS), deploying applications with Helm or Kustomize, and configuring cluster autoscaling with Karpenter.</li><li>Strong understanding of containerization with Docker.</li><li>Proficiency scripting in Bash and/or Python for automation.</li><li>Experience implementing monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, or similar platforms.</li><li>Solid understanding of Linux and networking concepts.</li><li>Familiarity with Windows Server a plus.</li><li>Experience with incident management, troubleshooting production systems, and root cause analysis.</li><li>Experience with databases and data platforms such as PostgreSQL, MySQL, MongoDB, and Redshift.</li><li>Clear written communication and experience working in distributed teams</li></ul>
<p><h4>Description</h4>
<p>Lead enterprise data privacy and personal data protection programs by developing privacy frameworks, policies, compliance controls, privacy risk assessments, and regulatory implementation aligned with applicable privacy laws and international standards.</p>
<h4>Key Responsibilities</h4>
<ul>
<li>Develop enterprise data privacy framework.</li>
<li>Create privacy policies and procedures.</li>
<li>Conduct privacy impact assessments (PIA).</li>
<li>Perform data protection impact assessments (DPIA).</li>
<li>Design privacy by design controls.</li>
<li>Define personal data classification standards.</li>
<li>Develop consent management processes.</li>
<li>Establish data subject rights procedures.</li>
<li>Implement data retention and deletion policies.</li>
<li>Support data breach management processes.</li>
<li>Conduct privacy risk assessments.</li>
<li>Map personal data processing activities.</li>
<li>Ensure compliance with applicable privacy regulations.</li>
<li>Deliver awareness sessions and stakeholder workshops.</li>
<li>Support privacy audits and assessments.</li>
</ul>
<h4>Requirements</h4>
<h4>Technical Skills</h4>
<ul>
<li>Personal data protection regulations</li>
<li>Privacy risk assessment</li>
<li>DPIA / PIA</li>
<li>Privacy by design</li>
<li>Data classification</li>
<li>Data masking</li>
<li>Data anonymization</li>
<li>Data encryption fundamentals</li>
<li>Identity & access management concepts</li>
<li>Records management</li>
<li>Information security fundamentals</li>
<li>Privacy compliance tools</li>
</ul>
<h4>Experience</h4>
<ul>
<li>7 to 10 years in data privacy, information security, governance, risk & compliance, or related fields.</li>
<li>Experience implementing enterprise privacy programs.</li>
<li>Experience with regulatory compliance projects.</li>
</ul>
<h4>Preferred Certifications</h4>
<ul>
<li>CIPP/E</li>
<li>CIPP/A</li>
<li>CIPM</li>
<li>CIPT</li>
<li>ISO 27701 Lead Implementer</li>
<li>ISO 27001 Lead Implementer</li>
</ul></p><p></p>
<p>As an Incident Management Coordinator, you will coordinate high-impact and complex incidents across SITA Global Services 5 portfolio s and customer-facing services, ensuring rapid restoration of service while minimizing business and customer impact. You will lead incident coordination activities, facilitate collaboration across technical and operational teams, manage stakeholder communications, and drive accountability throughout the incident lifecycle. The role works closely with cross-functional teams across SITA Global Services portfolios: C&DE (Communication & Data Exchange), including Network, Security and Value Added Services (VAS) Baggage Services Airport Operations Passenger Processing Border Services You will also collaborate with cross functional teams, engineering groups, service owners, suppliers, customer support organizations, and operational stakeholders to ensure service stability, operational excellence, and continual service improvement. Beyond incident coordination, the team contributes to operational governance, service quality improvement, trend analysis, post-incident reviews, problem identification, knowledge management, and continuous improvement initiatives designed to enhance service availability and customer experience across SITA's global ecosystem. Reporting to the Lead Incident Manager, you will be part of the Incident Management Team within the Digital Customer Organisation (DCO), responsible for coordinating and driving the end-to-end Incident Management process across SITA's global service portfolio. The team acts as the central point of coordination during service disruptions, ensuring incidents are assessed, prioritized, communicated, escalated, and resolved in accordance with ITIL best practices, agreed service levels, and operational governance standards. Role outcome: Incidents are controlled, communicated, escalated and documented consistently, with service restoration and customer impact at the centre of every decision.</p>
<p>Own and coordinate the end-to-end incident lifecycle, from detection and impact assessment through containment, service restoration, validation and closure, in accordance with ITIL practices, priority models, SLAs, OLAs and operational procedures. Manage high-impact and complex incidents across multiple service domains, including applications, infrastructure, networks, cloud, data centres, security and end-user technology services, maintaining operational control until stable service is confirmed. Assess business and customer impact, urgency, service criticality and operational risk, validating incident priority and initiating functional, hierarchical, Major Incident or crisis escalation when established thresholds are met. Lead incident bridges, war rooms and collaboration channels, engaging DCO teams, SGS portfolios, Service Desk, NOC, engineering teams, suppliers, service owners and Enterprise IT stakeholders to drive the fastest safe restoration of service. Establish and maintain a structured recovery plan, assigning clear owners and target times, managing dependencies and risks, constructively challenging delays and ensuring accountability across resolver teams. Serve as the central communication point throughout the incident, providing timely, accurate and business-focused updates to stakeholders, service owners, Customer Service Managers, operational leaders and senior management at agreed intervals. Maintain complete, accurate and time-stamped incident records in ServiceNow or the approved ITSM platform, documenting impact, diagnostics, actions, decisions, escalations, communications, workarounds and service-restoration evidence. Coordinate shift and regional handovers and confirm successful service restoration, ensuring continuity of ownership, clear communication of outstanding actions and risks, and validation of service stability before incident closure. Lead or support post-incident reviews and Problem Management activities, contributing timelines and evidence, identifying lessons learned, and ensuring corrective and preventive actions are assigned, tracked and integrated with Change, Knowledge and Continual Improvement processes. Monitor incident performance, trends and process quality, including recurring failures, backlog, SLA exposure, customer impact and resolution performance, while driving service improvements, strengthening operational readiness and coaching junior coordinators in Incident Management best practices.</p>
<p>ITIL Foundation certification or an equivalent recognized IT Service Management qualification. Advanced ITIL certification, such as ITIL Managing Professional, Practice Manager or Specialist, would be an advantage. Relevant technical or platform certifications, such as CCNA, CCNP, CompTIA Network+, CompTIA Security+, Microsoft Azure, AWS, ServiceNow, or comparable cloud, cybersecurity, networking and infrastructure qualifications. Experience coordinating Major Incidents, critical service outages, cybersecurity-related disruptions or business-continuity events involving multiple technical teams, suppliers, customers and senior stakeholders. Experience supporting airline, airport, aviation, travel, transport, telecommunications or other regulated and business-critical service environments. Working knowledge of aviation technology services, such as passenger processing, baggage services, airport operational systems, border-management solutions, communication platforms and aviation network services. Practical experience across one or more enterprise technology domains, including networking and telecommunications, information security, cloud and data-centre services, airport systems, passenger or baggage-processing platforms, APIs, messaging and application integration. Experience using ServiceNow across Incident, Major Incident, Problem, Change, Service Request, Knowledge and Service Level Management, including reporting, dashboards, SLA monitoring and operational performance analysis. Experience facilitating post-incident reviews, service-improvement initiatives or operational-readiness exercises, applying structured analysis techniques and supporting automation, observability, AIOps, knowledge transfer or coaching activities.</p>
<p><br></p><p><strong>Desired Candidate Profile</strong></p><p>You have 2 to 5 years of relevant experience in Incident Management, Major Incident Management, Service Desk, NOC, Command Centre, IT Operations or another customer-focused enterprise support environment. You possess a strong working knowledge of ITIL-based Incident Management, including its integration with Major Incident, Problem, Change, Event, Knowledge, Service Level and Continual Improvement practices. You have practical experience using ServiceNow or an equivalent enterprise ITSM platform to manage incidents, monitor SLAs, maintain accurate records and produce operational reports. You understand enterprise technology services, including applications, networks, cloud, data centres, infrastructure, identity, security, monitoring and end-user services, and can recognize service dependencies and operational risks. You demonstrate strong incident coordination, prioritization and escalation skills, with the ability to manage multiple assignments and maintain progress in a fast-paced, 24x7 operational environment. You communicate clearly and professionally, translating technical information into concise, business-focused updates for customers, technical teams, service owners and senior stakeholders. You apply structured analytical thinking and sound judgement to assess impact, evaluate incomplete information, challenge assumptions and support timely service-restoration decisions. You work effectively across global, multicultural and virtual teams, using collaboration, influence and constructive challenge to maintain accountability without relying on direct reporting authority. You demonstrate customer centricity, ownership, integrity, resilience and attention to detail, remaining calm and professional during high-impact or time-sensitive incidents. You hold a diploma, degree or equivalent practical experience in Computer Science, Information Technology, Electronics, Telecommunications or a related discipline. ITIL Foundation certification and experience in airline, airport, travel or other business-critical environments are desirable.</p>
<p><br></p><p><strong>POSITION PROFILE</strong> Under the supervision of the Research Manager, the Senior Assessment Officer (SAO) will support the implementation of IMPACT s public health-focused research portfolio in the occupied Palestinian territory (oPt). This includes data collection, analysis, reporting, and dissemination across topics such as food security, WASH, nutrition, and health. The SAO will bring a public health background and contribute to sector-specific and multi-sectoral assessments, including household-level research, with a focus on producing timely and actionable analysis to inform the humanitarian response. The SAO must demonstrate strong analytical skills, including the ability to critically assess complex datasets, identify key trends, draw meaningful conclusions, and translate findings into clear and compelling insights for humanitarian actors. Strong writing, visualization, and presentation skills are essential, as is the ability to tailor messaging for diverse audiences, and guiding team members in strengthening analytical approaches across research cycles. The ideal candidate will combine strong technical assessment experience with a solid understanding of public health issues in crisis contexts, paired with creativity, independence, and critical thinking. They must also be highly adaptable and comfortable working in a fast-paced, unpredictable humanitarian environment, where flexibility and responsiveness are key to ensuring relevant and impactful research.</p><p><strong>RESPONSIBILITIES</strong> The Senior Assessment Officer s responsibilities include:</p><p><strong>RESEARCH AND ANALYSIS LEADERSHIP</strong></p><ul><li>Leading analytical workstreams related to public health, food security, WASH, and nutrition in Gaza, ensuring findings directly inform humanitarian planning and response.</li><li>Managing the full research cycle, including research design, tool development, data collection, in-depth analysis, and production of outputs (briefs, factsheets, reports).</li><li>Translating complex data into clear, meaningful, and actionable insights for diverse humanitarian audiences.</li><li>Ensuring research integrates both primary and secondary data and is methodologically sound, contextually relevant, and responsive to partner needs.</li></ul><p><strong>CONTEXTUAL UNDERSTANDING</strong></p><ul><li>Closely monitoring developments in Gaza to ensure research is adapted to the fast-evolving operational environment.</li><li>Maintaining a strong understanding of local humanitarian needs, access dynamics, and operational challenges to contextualize findings.</li></ul><p><strong>CAPACITY BUILDING AND TEAM MANAGEMENT</strong></p><ul><li>Supporting team members in strengthening analytical thinking and writing skills, including through mentoring, feedback, and trainings.</li><li>Directly supervising assessment staff working on public health and multi-sectoral research streams.</li><li>Fostering a collaborative, analytical culture within the team.</li></ul><p><strong>STRATEGIC COORDINATION</strong></p><ul><li>Liaising with HQ focal points and supporting coordination across units and thematic workstreams in oPt.</li><li>Supporting the Research Manager in strategic planning, proposal development, and the integration of analysis across the mission s research portfolio.</li><li>Representing IMPACT/REACH in external coordination platforms and technical working groups (eg., health, nutrition, Food Security).</li><li>Leading on the presentation and dissemination of analytical findings to key stakeholders, ensuring engagement with evidence to inform decision-making.</li></ul><p>The Senior Assessment Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners, or collected during his/her assignment with IMPACT.</p><p><strong>REQUIREMENTS</strong></p><ul><li><strong>Years of work experience</strong> 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</li><li><strong>Research and analysis skills</strong> Strong quantitative and qualitative analysis skills, with experience interpreting complex data and producing clear insights. Proficient in statistical tools and thematic analysis, with the ability to identify trends, contextualize findings, and communicate them effectively to diverse humanitarian audiences;</li><li>Proven experience working on public health-related research, including topics such as food security, nutrition, WASH, health access, and communicable disease risks in humanitarian settings. Familiarity with public health indicators and needs assessments. Ability to interpret data through a public health lens;</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</li><li><strong>Familiarity with aid system</strong> Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</li><li><strong>Communication/reporting skills</strong> Excellent verbal and written communication and drafting skills for effective reporting required;</li><li><strong>Academic qualifications</strong> Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</li><li><strong>Software skills</strong> Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</li><li><strong>Experience in geographical region</strong> Past experience in the region is desirable;</li><li><strong>Language skills</strong> Fluency in English required, competency in Arabic is an asset.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><strong>REQUIREMENTS</strong></p><ul><li><strong>Years of work experience</strong> 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</li><li><strong>Research and analysis skills</strong> Strong quantitative and qualitative analysis skills, with experience interpreting complex data and producing clear insights. Proficient in statistical tools and thematic analysis, with the ability to identify trends, contextualize findings, and communicate them effectively to diverse humanitarian audiences;</li><li>Proven experience working on public health-related research, including topics such as food security, nutrition, WASH, health access, and communicable disease risks in humanitarian settings. Familiarity with public health indicators and needs assessments. Ability to interpret data through a public health lens;</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</li><li><strong>Familiarity with aid system</strong> Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</li><li><strong>Communication/reporting skills</strong> Excellent verbal and written communication and drafting skills for effective reporting required;</li><li><strong>Academic qualifications</strong> Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</li><li><strong>Software skills</strong> Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</li><li><strong>Experience in geographical region</strong> Past experience in the region is desirable;</li><li><strong>Language skills</strong> Fluency in English required, competency in Arabic is an asset.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the Role <br> <p><span>We are looking for a highly motivated and passionate candidate to </span>verify and solve the customer tickets received through different system by conducting the needed analysis, visiting the customer, and applying the required actions to ensure the delivery <span>of optimal service.</span></p><br><p><span> Main Responsibilities, will include but will not be limited to:</span></p><br><p>• Conducting Radio Frequency (RF) drive tests; collecting data and statistics and analyzing</p><br><p>them subsequently; in order to verify the customer tickets under investigation.</p><br><p>• Monitoring RAN Key Performance and collaborating with the RAN optimization ENG to</p><br><p>analyze network performance related parameters, data and statistics, to identify any</p><br><p>deviation from targets and take the needed actions if any.</p><br><p>• Conducting customer visit to fully understand the customer need and provide the</p><br><p>optimal solution that will boost the customer experience and ensure the customer</p><br><p>satisfaction.</p><br><p>• Carrying out needed sites audit and taking the needed action regarding RAN issue that</p><br><p>impact coverage, Quality of Services…etc., and subsequently proposing required</p><br><p>solutions such as installing Repeater, IBS solution, relocation, site expansion, new sites</p><br><p>micro and physical changes.</p><br><p>• Following up TRC reported cases with a related team and submitting the feedback as per</p><br><p>the set SLAs. In addition, following up committed list of coverage TRC sites and other</p><br><p>sites and reporting any other needed sites to the planning team.</p><br><p>• Cooperating with different team such as customer care, sales and engineering, in</p><br><p>general, to guarantee the smooth flow of processes as per the set SLAs.</p><br><p>• Performing other duties related to the job as assigned by the direct supervisor</p><br> <br> <br><br> What We Need From You <br> <p>To be shortlisted for this position, you will need to comply with all of the below requirements:</p><br><ul><li><p>Holds a bachelor’s degree in electrical engineering, Communication Engineering or a related field.</p><br></li><li><p>Preferred 0-2 years of relevant experience.</p><br></li></ul> <br> <br><br> About Us <br> <p>We are an equal opportunity employer and welcome applicants from all backgrounds, including People with disabilities or people who have undergone severe surgeries and require special accommodations. We provide an inclusive work environment and are committed to accommodating all employees.</p><br><p>If you require accommodations during the application or interview process, please let us know and we will work with you to meet your needs.</p><br> <br> <br> </div>
<p><b>POSITION SUMMARY </b></p><p><br></p><p>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p><p><strong>Desired Candidate Profile</strong></p><h3>PREFERRED QUALIFICATIONS</h3>
<p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience.</p>
<h3>REQUIRED QUALIFICATIONS</h3>
<p>License or Certification: CPR Certification First Aid Certification Fitness Equipment Any certification or training required by local and state agencies.</p>