Jobs in Tourism Sector in Jordan

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Key deliverables and responsibilities</h4> <h4>Planning & organizing:</h4> <p>Works (hands on) towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.<br> Contributes to meet/maximize the monthly revenue budget for the respective outlet and understands to control the operational expenses.</p> <h4>Operations:</h4> <p>Attends regular training sessions in line with the departmental policies and procedures i.e. guest care, product knowledge, grooming standards, up-selling, etc.<br> Works as per instructions from the immediate supervisor and as per duty shifts i.e. basic cleaning work, polishing equipment, table setting, collects materials/goods from other departments, etc.<br> Communicates directly with guests i.e. presents menus, helps with recommendations, receives orders, places orders and handles payments.<br> Ensures proper appearance (condition of uniforms) and grooming whilst on duty.<br> Handles the guest greeting upon arrival and their seating through the hostess.<br> Ensures that under no circumstances the entrance is left unattended.<br> Maintains a professional, friendly, yet discreet relationship with the outlet patrons to ensure their well-being.<br> Makes himself/herself familiar with all menus, promotions, and other relevant issues concerning the outlet (product knowledge).<br> Reports cleanliness and maintenance issues to the immediate supervisor.<br> Handles guest complaints as per instructions or consults the immediate supervisor.<br> Does all mise-en-place work according to the whole day service requirements.<br> Reports any equipment failures or problems to the Maintenance Department.<br> Passes any maintenance requests to the Maintenance Department.<br> Participates in any training or development schemes as recommended by senior management.<br> Attends all regular departmental briefings and contributes to open communication within the assigned team.<br> Treats guests and colleagues in a polite and courteous manner.<br> Observes high standards of personal hygiene.<br> Maintains clean and organized side stations at all times.<br> Anticipates customers’ needs.<br> Is flexible in assisting around different areas of the hotel.<br> Is familiar with the company’s internal policies and safety procedures.<br> Helps in other areas of the hotel if the situation requires.<br> Has a complete understanding of and adheres to Mövenpick Hotels & Resorts policy relating to fire, hygiene, health and safety.<br> Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.<br> Carries out any other reasonable duties and responsibilities as assigned.</p> <h4>Administration:</h4> <p>Works hand in hand with the hostess to ensure the name tag is complete and in proper position.<br> Ensures business cards and database are handed over to the hostess for the record.<br> Makes sure all the bills are handed over to the cashier.<br> Ensures all items are charged accordingly in the micros system as per the guest consumption.</p> <h4>Additional information</h4> <h4>Your team and working environment:</h4> <p>In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <h4>Our commitment to diversity & inclusion:</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Key deliverables and responsibilities</h4> <h4>Planning & organizing:</h4> <p>Works (hands on) towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.<br> Contributes to meet/maximize the monthly revenue budget for the respective outlet and understands to control the operational expenses.</p> <h4>Operations:</h4> <p>Attends regular training sessions in line with the departmental policies and procedures i.e. guest care, product knowledge, grooming standards, up-selling, etc.<br> Works as per instructions from the immediate supervisor and as per duty shifts i.e. basic cleaning work, polishing equipment, table setting, collects materials/goods from other departments, etc.<br> Communicates directly with guests i.e. presents menus, helps with recommendations, receives orders, places orders and handles payments.<br> Ensures proper appearance (condition of uniforms) and grooming whilst on duty.<br> Handles the guest greeting upon arrival and their seating through the hostess.<br> Ensures that under no circumstances the entrance is left unattended.<br> Maintains a professional, friendly, yet discreet relationship with the outlet patrons to ensure their well-being.<br> Makes himself/herself familiar with all menus, promotions, and other relevant issues concerning the outlet (product knowledge).<br> Reports cleanliness and maintenance issues to the immediate supervisor.<br> Handles guest complaints as per instructions or consults the immediate supervisor.<br> Does all mise-en-place work according to the whole day service requirements.<br> Reports any equipment failures or problems to the Maintenance Department.<br> Passes any maintenance requests to the Maintenance Department.<br> Participates in any training or development schemes as recommended by senior management.<br> Attends all regular departmental briefings and contributes to open communication within the assigned team.<br> Treats guests and colleagues in a polite and courteous manner.<br> Observes high standards of personal hygiene.<br> Maintains clean and organized side stations at all times.<br> Anticipates customers’ needs.<br> Is flexible in assisting around different areas of the hotel.<br> Is familiar with the company’s internal policies and safety procedures.<br> Helps in other areas of the hotel if the situation requires.<br> Has a complete understanding of and adheres to Mövenpick Hotels & Resorts policy relating to fire, hygiene, health and safety.<br> Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.<br> Carries out any other reasonable duties and responsibilities as assigned.</p> <h4>Administration:</h4> <p>Works hand in hand with the hostess to ensure the name tag is complete and in proper position.<br> Ensures business cards and database are handed over to the hostess for the record.<br> Makes sure all the bills are handed over to the cashier.<br> Ensures all items are charged accordingly in the micros system as per the guest consumption.</p> <h4>Additional information</h4> <h4>Your team and working environment:</h4> <p>In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <h4>Our commitment to diversity & inclusion:</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Key deliverables and responsibilities</h4> <h4>Operations:</h4> <ul> <li>Is responsible for the safety of guests and employees that are inside the designated swimming areas (pool) during the posted business hours.</li> <li>Must be certified lifeguard of any of the world's Lifeguard Associations and on active status.</li> <li>Artificial respiration (mouth-to-mouth).</li> <li>Cardiopulmonary resuscitation (CPR).</li> <li>Is responsible for the safety set-up at the pool which includes: <ul> <li>Set up of the life-saving flotation devices along the shoreline / around the pool.</li> <li>Correct flag (colours) must be put up during business hours.</li> <li>Rescue surfboard ready on the shoreline.</li> <li>First aid kit at the pool office.</li> <li>Posting of business hours.</li> <li>Depth of the pool(s).</li> <li>Water and air temperatures.</li> <li>Wind force / wind speed.</li> </ul> </li> <li>Is responsible to respond to any emergency within our swimming area / pool area.</li> <li>Monitors, observes and controls the windsurfers, sailors and sea bikes while out on the sea. Supervises and organises rescue of windsurfers, sailing boats or sea bikes if needed.</li> <li>Is responsible to ensure that all water sport activities / pool activities are executed according to the RSA Manual safety procedures (life or flotation devices must be worn etc.).</li> <li>Is responsible that safety rules and regulations are posted at the pool centre.</li> <li>Is responsible for a temporary replacement while going to the bathroom and for lunch or breaks etc.</li> <li>Maintains appropriate standards of conduct, dress, hygiene, uniform appearance and posture of himself/herself and all personnel involved in the life-saving operations.</li> <li>Performs related duties and special projects as assigned by the Recreation Manager or his/her delegate.</li> <li>To carry out any other reasonable duties and responsibilities as assigned.</li> </ul> <h4>Additional information</h4> <h4>Your team and working environment:</h4> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <h4>Our commitment to diversity & inclusion:</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Deputy General Manager <ul> <li><span>Posting Date</span>: 10/06/2026</li> <li><span>Ref</span>: ITJOR62</li> <li><span>Position</span>: Deputy General Manager</li> <li> </li><li><span>Location</span>: Jordan</li> <li><span>City</span>: Airport Road just south of central Amman</li> <li> </li><li><span>Sector</span>: Hospitality</li> <li><span>Years of Experience</span> Minimum 10 years of experience within hospitality, resorts, hotels, or large service organizations.</li> <li> </li><li><span>Qualification</span>: Bachelor's Degree in Business Administration, Hotel &amp; Hospitality Management, Tourism Management, Engineering Management, or a related field.</li> <li><span>Salary</span>: Exceptional candidates may be considered in line with market benchmarks and experience.</li> <li><span>Workdays</span>: </li> <li> </li><li><span>Description</span>: <strong>Deputy General Manager</strong> <strong>Location:</strong>Airport Road, South of Central Amman, Jordan<br> <strong>Reporting To:</strong>General Manager<br> <strong>Industry:</strong>Hospitality &amp; Resorts<br> <strong>Employment Type:</strong>Full-Time<br> <strong>Overview</strong> Our client is a leading hospitality and resorts company in Jordan, operating a large-scale resort destination with diverse hospitality, leisure, events, and guest service operations. The company is seeking an experienced<strong>Deputy General Manager</strong>to support the GMin overseeing operational excellence, business continuity, guest experience, and the effective management of support and operational functions across the organization. <strong>Key Responsibilities</strong> <ol> <li>Support the GMin leading and optimizing daily resort and hospitality operations.</li> <li>Oversee support functions including Human Resources, Procurement, Facilities Management, Maintenance, Quality, and Health &amp; Safety.</li> <li>Ensure operational readiness of facilities, infrastructure, and guest services to maintain exceptional service standards.</li> <li>Drive operational performance through KPI monitoring, cost control, and resource optimization.</li> <li>Lead cross-functional coordination to resolve operational challenges and ensure smooth business continuity.</li> <li>Oversee emergency preparedness, risk management, and compliance with safety and quality standards.</li> <li>Participate in strategic planning, organizational development, and performance management of department heads.</li> </ol> <strong>Requirements</strong> <ul> <li>Bachelor's Degree in Business Administration, Hotel &amp; Hospitality Management, Tourism Management, Engineering Management, or a related field.</li> <li>Minimum 10 years of experience within hospitality, resorts, hotels, or large service organizations.</li> <li>Proven experience in a similar senior leadership position at a corporate level.</li> <li>Previous banking sector experience during the early stages of the career is highly preferred.</li> <li>Strong leadership, operational management, financial control, and stakeholder management skills.</li> <li>Fluency in Arabic and English is mandatory.</li> <li>Candidates must currently reside in Jordan.</li> <li>Immediate availability or a maximum 30-day notice period is preferred.</li> </ul> <br> More<br> </li> </ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Ensure the highest levels of guest service through the application of all Fairmont standard operating policies</li></ul><ul><li>To make sure all soiled linen is regularly emptied from the pantry and returned to the linen room</li><li>To stock up all pantries with clean linen according to par-stock</li><li>To assist the linen room as required with daily tasks.</li><li>&nbsp;To report immediately any Lost and Found article(s) to the Royal Service office</li><li>To report any equipment which is malfunctioning</li><li>To be responsible to sign for assigned key, pager, work paper and return by end of shift</li><li>To vacuum all corridors and staircases as assigned by section</li><li>To bring any guest supplies weekly to pantries according to weekly order list</li><li>To note all guest requests received via Royal Service Office/ Supervisors and carry out exactly all requests</li><li>To move furniture from time to time</li></ul><ul><li>To refill daily chemicals</li><li>To clean all walls lights/ceiling lights as required</li><li>Assist with other responsibilities and duties in the absence of other team members or other tasks assigned by the manager</li><li>To assist with the removal of guestroom drapery for cleaning</li><li>To conduct deep cleaning tasks as assigned (eg. Spot carpet cleaning, shower head de-scaling, etc)</li><li>To replace guestroom light bulbs as they break</li></ul><ul><li>To keep Housekeeping Office, floor pantries, storerooms clean and tidy at all times</li><li>To report anything which could be classed as a Health and Safety hazard</li><li>Assist in on job training of new House Attendants as and when required</li><li>To attend an training courses given by Housekeeping and Human Resources</li><li>To comply with any reasonable request by the Supervisor and Hotel Management</li></ul><br>Qualifications<br><br><ul><li>Competency in verbal English essential</li><li>Previous experience in Hotel Housekeeping department desirable</li><li>Previous experience in customer service desirable</li><li>Previous experience in 5 star property desirable</li><li>Dynamic, energetic and thrives under pressure</li></ul><br>Additional Information<br><br><p>Experience is an asset<br>Prior experience working with Opera or a related system<br>Strong interpersonal and problem solving abilities<br>Fluency in English, additional languages are a plus</p><br> </div>

<p>Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist , and let your heart guide you in this world where life beats faster.</p><p>Job Description Receptionist Are you passionate about delivering exceptional service and creating memorable experiences for guests? Join our team at ibis Hotel Amman as a Front Desk Reception Agent, where you will be at the forefront of our guest experience. Job Duties Include : Reporting to the Front Desk Manager, responsibilities and essential job functions include, but are not limited to, the following:</p><p>Consistently offer professional, friendly and engaging service</p><p>Greet, check-in/check-out and settle guest accounts while ensuring all service standards are followed</p><p>Document all guest requests, complaints or issues immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction</p><p>Assist guests regarding hotel facilities in an informative and helpful way</p><p>Respond to each Guest who approaches the Reception Desk</p><p>Drive rate through up-selling room brands</p><p>Follow departmental and hotel policies, procedures, service and safety standards</p><p>Other duties as assigned</p><p>What s in it for you:</p><p>Employee discounted rates in Accor worldwide</p><p>Learning programs through our Academies</p><p>Opportunity to develop your talent and grow within your property and across the world!</p><p>What you will be doing:</p><p>Greet, check-in, respond to requests and settle accounts while providing exceptional service</p><p>Take initiative to add a personalized experience</p><p>Proudly promote the hotel facilities, looking for opportunities to enhance a guest s stay through up-selling</p><p>Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><p>Note: Customization may be included for any specific local or legislative requirements, such as work permits</p><p>Our commitment to Diversity &amp; Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.</p><p>From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.</p><p>Our Brands include:</p><p>-Raffles</p><p>-Fairmont</p><p>-Sofitel</p><p>-MGallery</p><p>-Grand Mercure</p><p>-Pullman</p><p>-Swissôtel</p><p>-Novotel</p><p>-Suite Novotel</p><p>-Mercure</p><p>-Thalassa sea &amp; spa</p><p>-Adagio</p><p>-ibis</p><p>-ibis Styles</p><p>-ibis budget</p><p>-HotelF1</p><p><strong>Desired Candidate Profile</strong></p><p>Ability and willingness to work a variety of shift work, including evenings/weekends/early morning/overnights Previous experience in Front Desk or customer service an asset Previous Property Management System (PMS) experience an asset Proficient in the English language (verbal &amp; written), second language an asset Must display strong communication, analytical, organizational and administrative skills to be able to deal with multiple priorities simultaneously Strong interpersonal and problem solving abilities Highly responsible &amp; reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively with fellow colleagues as part of a team Ability to focus attention to guest needs, remaining calm and courteous at all times</p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Leads and supports all guest experience initiatives at the property.<br> Supports GM in driving a guest centric culture in the hotel and create awareness and understanding among all ambassadors on the importance of guest experience.<br> Reviews and communicates the brand assurance program and all new brand/quality initiatives effectively to all stakeholders.<br> Works with and supports department heads to prepare for LQA or BARE brand assurance audits as applicable to the hotel.<br> Conducts regular property self-assessments on the operational brand standards and other quality programs including cross-departmental audits through iAuditor and other tools.<br> Represents guest experience (voice of the guest) at the morning hotel briefing with updates and highlights points for improvement and guest praise.<br> Reviews VOG performance and guest feedback daily, identifies trends and areas for improvement on a regular basis and shares with relevant stakeholders.<br> Conducts a weekly VOG meeting with individual department heads, communicates performance, supports and pushes management action plan (MAP) efforts.<br> Leads and develops a team of guest experience ambassadors within the hotel to conduct deep dives/self-assessments and identify improvement opportunities and solutions.<br> Reviews MAPs proposed by each department post-LQA or BARE mystery visit and supports and follows up implementation by department heads.<br> Monitors results of other quality management programs such as ResaVision and follows up action plans from the relevant department heads whenever necessary.<br> Champions the internal communication of guest experience related matters and updates to all ambassadors in the hotel.<br> Maintains direct contact with guests to collect direct feedback and facilitate new ways of collecting more in-house feedback.<br> Works closely with department heads to assess service standards and delivery on a regular basis.<br> Ensures that the relevant teams and stakeholders respond to all guest feedback, e.g. VOG GSS, and consumer-generated content on various social media sites or travel sites (100% of the negative reviews/feedback, but none of the positive reviews/feedback except for those on GSS and TripAdvisor).<br> Reviews and communicates best practices implemented in other hotels within the brand, follow-up on implementation at the property when relevant.<br> Responsible for implementation and application of Local Measure along with e-commerce or marketing team.</p> <h4>Qualifications</h4> <ul> <li>Bachelor’s degree in hospitality or related areas</li> <li>Strong user knowledge of Microsoft Outlook and Microsoft Office tools</li> <li>Relevant work experience with internationally reputed hotel chains is preferred</li> <li>Strong background in hotel operations or service industry (in a client facing role); (2-5 years)</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset</li> <li>Prior experience working with Opera or a related system</li> <li>Strong interpersonal and problem solving abilities</li> <li>Fluency in English, additional languages are a plus</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Leads and supports all guest experience initiatives at the property.<br> Supports GM in driving a guest centric culture in the hotel and create awareness and understanding among all ambassadors on the importance of guest experience.<br> Reviews and communicates the brand assurance program and all new brand/quality initiatives effectively to all stakeholders.<br> Works with and supports department heads to prepare for LQA or BARE brand assurance audits as applicable to the hotel.<br> Conducts regular property self-assessments on the operational brand standards and other quality programs including cross-departmental audits through iAuditor and other tools.<br> Represents guest experience (voice of the guest) at the morning hotel briefing with updates and highlights points for improvement and guest praise.<br> Reviews VOG performance and guest feedback daily, identifies trends and areas for improvement on a regular basis and shares with relevant stakeholders.<br> Conducts a weekly VOG meeting with individual department heads, communicates performance, supports and pushes management action plan (MAP) efforts.<br> Leads and develops a team of guest experience ambassadors within the hotel to conduct deep dives/self-assessments and identify improvement opportunities and solutions.<br> Reviews MAPs proposed by each department post-LQA or BARE mystery visit and supports and follows up implementation by department heads.<br> Monitors results of other quality management programs such as ResaVision and follows up action plans from the relevant department heads whenever necessary.<br> Champions the internal communication of guest experience related matters and updates to all ambassadors in the hotel.<br> Maintains direct contact with guests to collect direct feedback and facilitate new ways of collecting more in-house feedback.<br> Works closely with department heads to assess service standards and delivery on a regular basis.<br> Ensures that the relevant teams and stakeholders respond to all guest feedback, e.g. VOG GSS, and consumer-generated content on various social media sites or travel sites (100% of the negative reviews/feedback, but none of the positive reviews/feedback except for those on GSS and TripAdvisor).<br> Reviews and communicates best practices implemented in other hotels within the brand, follow-up on implementation at the property when relevant.<br> Responsible for implementation and application of Local Measure along with e-commerce or marketing team.</p> <h4>Qualifications</h4> <ul> <li>Bachelor’s degree in hospitality or related areas</li> <li>Strong user knowledge of Microsoft Outlook and Microsoft Office tools</li> <li>Relevant work experience with internationally reputed hotel chains is preferred</li> <li>Strong background in hotel operations or service industry (in a client facing role); (2-5 years)</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset</li> <li>Prior experience working with Opera or a related system</li> <li>Strong interpersonal and problem solving abilities</li> <li>Fluency in English, additional languages are a plus</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p><u><strong>Position Purpose</strong></u></p><br><p>To assist the Kitchen team in maintaining cleanliness, organization, and efficient food preparation processes while ensuring compliance with Accor and Mövenpick quality, hygiene, and food safety standards.</p><br><p><u><strong>Key Responsibilities</strong></u></p><br><ul><li>Assist chefs with basic food preparation tasks such as washing, peeling, cutting, and portioning ingredients.</li><li>Ensure kitchen workstations, equipment, utensils, and storage areas are clean and organized at all times.</li><li>Support the receiving, storing, and rotation of food items following FIFO standards.</li><li>Assist in setting up and replenishing ingredients and supplies for kitchen operations.</li><li>Maintain high standards of hygiene and sanitation in accordance with HACCP and hotel policies.</li><li>Dispose of waste properly and keep kitchen areas clean and hazard-free.</li><li>Wash and sanitize kitchen utensils, cookware, and equipment as required.</li><li>Support chefs during meal service and special events.</li><li>Report equipment malfunctions, safety hazards, or stock shortages to supervisors.</li><li>Follow all health, safety, food safety, and environmental procedures.</li></ul><p><u><strong>Qualifications &amp; Experience</strong></u></p><br><ul><li>High school education preferred.</li><li>Previous experience in a kitchen environment is an advantage but not essential.</li><li>Basic knowledge of food hygiene and kitchen operations.</li><li>Ability to work in a fast-paced environment.</li></ul><p><u><strong>Competencies</strong></u></p><br><ul><li>Teamwork and cooperation.</li><li>Reliability and willingness to learn.</li><li>Good organizational skills.</li><li>Attention to cleanliness and hygiene.</li><li>Ability to follow instructions and work efficiently under pressure.</li></ul><p><u><strong>Accor Heartist® Behaviors</strong></u></p><br><ul><li>Demonstrates respect, teamwork, and a positive attitude.</li><li>Supports colleagues to achieve operational excellence.</li><li>Maintains professional appearance and conduct.</li><li>Contributes to delivering memorable dining experiences through high standards of cleanliness and support.</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are looking for a passionate Junior Sous Chef with experience in Peruvian cuisine to assist in daily kitchen operations. The successful candidate will support the Sous Chef in food preparation, quality control, and team supervision, while contributing to the authentic Peruvian dining experience through knowledge of traditional recipes and cooking method:</p><br><ul><li>Ensure the consistency in the preparation of all food items for a la carte andor buffet menus&nbsp;according to hotel recipes and standards</li><li>Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues</li><li>Conduct daily shift briefings to kitchen Colleagues in absence of the Sous Chef</li><li>Ensure all kitchen Colleagues are aware of standards and expectations</li><li>Liaise with the Outlet Chef to keep open lines of communication regarding guest feedback</li><li>Maintain proper rotation of product in all chillers to minimize wastage/spoilage</li><li>Have full knowledge of all menu items, daily features and promotions</li><li>Ensure the cleanliness and maintenance of all work areas, utensils, and equipment</li><li>Follow kitchen policies, procedures and service standards</li><li>Follow all safety and sanitation policies when handling food and beverage</li><li>Other duties as assigned</li></ul><br>Qualifications<br><br><ul><li>Previous experience in the Culinary field required</li><li>Journeyman’s papers or international equivalent required</li><li>Diploma Certification in a Culinary discipline an asset</li><li>Computer literate in Microsoft Window applications an asset</li><li>Strong interpersonal and problem solving abilities</li><li>Highly responsible &amp; reliable</li><li>Ability to work well under pressure in a fast paced environment</li><li>Ability to work cohesively as part of a team</li></ul><p>Ability to focus attention on guest needs, remaining calm and courteous at all times</p><br><br>Additional Information<br><br><p>Experience is an asset<br>Prior experience working with Opera or a related system<br>Strong interpersonal and problem solving abilities<br>Fluency in English, additional languages are a plus</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are looking for a passionate Junior Sous Chef with experience in Peruvian cuisine to assist in daily kitchen operations. The successful candidate will support the Sous Chef in food preparation, quality control, and team supervision, while contributing to the authentic Peruvian dining experience through knowledge of traditional recipes and cooking method:</p><br><ul><li>Ensure the consistency in the preparation of all food items for a la carte andor buffet menus&nbsp;according to hotel recipes and standards</li><li>Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues</li><li>Conduct daily shift briefings to kitchen Colleagues in absence of the Sous Chef</li><li>Ensure all kitchen Colleagues are aware of standards and expectations</li><li>Liaise with the Outlet Chef to keep open lines of communication regarding guest feedback</li><li>Maintain proper rotation of product in all chillers to minimize wastage/spoilage</li><li>Have full knowledge of all menu items, daily features and promotions</li><li>Ensure the cleanliness and maintenance of all work areas, utensils, and equipment</li><li>Follow kitchen policies, procedures and service standards</li><li>Follow all safety and sanitation policies when handling food and beverage</li><li>Other duties as assigned</li></ul><br>Qualifications<br><br><ul><li>Previous experience in the Culinary field required</li><li>Journeyman’s papers or international equivalent required</li><li>Diploma Certification in a Culinary discipline an asset</li><li>Computer literate in Microsoft Window applications an asset</li><li>Strong interpersonal and problem solving abilities</li><li>Highly responsible &amp; reliable</li><li>Ability to work well under pressure in a fast paced environment</li><li>Ability to work cohesively as part of a team</li></ul><p>Ability to focus attention on guest needs, remaining calm and courteous at all times</p><br><br>Additional Information<br><br><p>Experience is an asset<br>Prior experience working with Opera or a related system<br>Strong interpersonal and problem solving abilities<br>Fluency in English, additional languages are a plus</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Provide a warm, engaging welcome to all guests and visitors at the hotel</li><li>Maintain a good relationship with all taxi drivers</li><li>Ensure the traffic of front entrance is in good order at all times</li><li>Ensure the front entrance is clean and tidy, paying special attention to all glass areas and the main doors as well as emptying ashtrays when required</li><li>Ensure all happenings or accidents at the front entrance are reported to the Guest Service Manager in a timely manner</li><li>Organize taxis for all in-house guests and patrons</li><li>Ensure all patrons or guest’s cars are parked properly with care</li><li>Make guests aware of any dents/ scratches before issuing of valet ticket</li><li>Liaise with valet staff for parking and collecting of cars</li><li>Ensure a high awareness of security at all times</li><li>Be aware of all functions that are taking place in the hotel and to direct guests to the correct destination</li><li>Display an attitude of friendliness, courtesy and sincerity to all guests (both internal and external), making them feel welcome and at ease</li><li>Maintain amicable and co-operative working relations with other departments in the Hotel</li><li>Comply with all Health and Safety legislation, using working practices that are safe and sensible to your colleagues and to yourself</li><li>Be aware of the departmental schedule and to always be on time for duty</li></ul><br>Qualifications<br><br><ul><li>Proficient in English (verbal &amp; written).</li><li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective</li><li>Must be flexible in terms of working hours and willing to work overnight</li><li>Prior experience in customer service an asset</li></ul><br>Additional Information<br><br><p>Experience is an asset<br>Prior experience working with Opera or a related system<br>Strong interpersonal and problem solving abilities<br>Fluency in English, additional languages are a plus</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>To assist the guests with all different queries.</li><li>To act according to the complaint handling standards &amp; procedures.</li><li>To report for duty as per the rota, clean and tidy, wearing the correct uniform and name badge and ensure that the attendance record is signed both at the beginning and at the end of each shift.</li><li>Provide excellent guest service by discovering all of our guests needs and acting on these needs promptly, effectively and with confidence.</li><li>Work across all areas of Fairmont Gold - Front Office Department, to ensure that guest expectations are exceeded and standards are consistently maintained.</li><li>To be fully conversant with all FO department policies and procedures.</li><li>When fully competent, to work with the Manager and Lead Servers to provide effective on job training and coaching of new staff to help develop a highly skilled and motivated team, committed to both Hotel and departmental goals.</li><li>Consistently offer professional, friendly and engaging service.</li><li>Assist guests regarding menu items in an informative and helpful way.</li><li>Follow outlet policies, procedures and service standards.</li><li>Have full knowledge of beverage lists and promotions.</li><li>Have full knowledge of all menu items, garnishes, contents and preparation methods.</li><li>Follow all safety and sanitation policies when handling food and beverage.</li><li>&nbsp;Must be able to speak, read, write and understand the primary language(s) used in the workplace.</li><li>Other duties as assigned.</li></ul><br>Qualifications<br><br><ul><li>Previous service experience an asset</li><li>Must be computer and system literate.</li><li>Excellent communication and organizational skills.</li><li>Strong interpersonal and problem solving abilities.</li><li>Ability to work well under pressure in a fast paced environment.</li><li>Ability to work cohesively with fellow colleagues as part of a team.</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li><li>Good English&nbsp;communication skills&nbsp;</li></ul><br>Additional Information<br><br><p>Experience is an asset<br>Prior experience working with Opera or a related system<br>Strong interpersonal and problem solving abilities<br>Fluency in English, additional languages are a plus</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join</strong><strong>&nbsp;us at Accor,&nbsp;</strong><strong>where</strong><strong>&nbsp;life pulses&nbsp;</strong><strong>with</strong><strong>&nbsp;passion!</strong>​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong>&nbsp;a&nbsp;</strong><strong>work</strong><strong>&nbsp;of&nbsp;</strong><strong>heart</strong><strong>,</strong>​<br><strong>Join</strong><strong>&nbsp;us and&nbsp;</strong><strong>become</strong><strong>&nbsp;a&nbsp;</strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p><strong>Responsibilities:</strong></p><br><p>The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty.</p><br><ul><li>Welcome guests upon arrival and provide a warm, professional, and personalized experience.</li><li>Maintains the highest standard of professionalism,&nbsp;ethics&nbsp;and attitude towards guests and colleagues.&nbsp;</li><li>Assist guests with check-in, check-out, and general hotel inquiries.</li><li>Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution.</li><li>Coordinate with other hotel departments to ensure seamless guest experiences.</li><li>Conduct daily guest engagement activities and follow up on guest feedback.</li><li>Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made.</li><li>Maintain accurate guest profiles and update relevant information in the hotel system.</li><li>Promote hotel facilities, services, and special offers to guests.</li><li>Monitor guest satisfaction levels and contribute to improving service quality.</li><li>&nbsp;&nbsp;Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager- allocation of rooms, Housekeeping- amenities and special preferences, Room Service- amenities, and Concierge/Bell Service- luggage handling).</li><li>Support the Front Office team during peak operational periods when required.</li><li>Ensure compliance with hotel policies, procedures, and brand standards.</li><li>Ensure daily Guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile,&nbsp;assisting&nbsp;as necessary to carry out the calls and compile the reports.&nbsp;</li><li>Meet the required daily quota for Guest courtesy calls as&nbsp;established&nbsp;by management.&nbsp;&nbsp;</li><li>Conducts show&nbsp;around of&nbsp;the hotel when requested.&nbsp;</li><li>Maintain a complete knowledge of:&nbsp;&nbsp;</li></ul><ul><li><ul><li>Hotels features/services, hours of operation.&nbsp;&nbsp;</li><li>Hotels&nbsp;restaurant and menu price range.</li><li>Hotels&nbsp;room types, numbers, names,&nbsp;amenities&nbsp;and location.&nbsp;</li><li>All the Repeat Guest/ Special Guest programs and packages.&nbsp;</li><li>All room rates, special&nbsp;packages&nbsp;and promotions.&nbsp;</li><li>Co-ordinates and&nbsp;assists&nbsp;with VIP arrival room allocations, meeting, escorting and in-room check-in&nbsp;of&nbsp;VIP guests.&nbsp;</li></ul></li></ul><ul><li>Follows Hotel’s telephone etiquette standards.</li><li>Enrollment of new loyalty members and updates certificate maintenance when applicable.</li><li>Drives Rate and RevPAR through up-selling room brand.</li><li>Follow departmental policies and procedures.</li><li>Follow all safety and sanitation policies.</li><li>Other duties as assigned.</li></ul><br>Qualifications<br><br><p><strong>Qualifications:</strong></p><br><ul><li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li><li>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong guests service and problem-solving abilities.</li><li>Professional appearance and positive attitude.</li><li>Ability to work under pressure and handle multiple tasks effectively.</li><li>Strong organizational and time management skills.</li><li>Proficient in the English language (verbal &amp; written).</li><li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.</li><li>Knowledge of computerized Front Office systems required.</li><li>Must have the ability to handle cash effectively and accurately.</li></ul><br>Additional Information<br><br><p><strong>Physical Requirements:</strong></p><br><ul><li>Ability to stand and walk for extended periods.</li><li>Flexible to work shifts, weekends, and public holidays as required by hotel operations.</li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ensure the overall smooth operation of all <strong>Hotel Food &amp; Beverage outlets</strong> (including restaurants, lounges, and beverage service areas).</p> <p>Ensure the delivery of excellent service by maintaining high staff morale and strong team spirit.</p> <p>Ensure effective scheduling of the <strong>Hotel Food &amp; Beverage team</strong>, including reporting hours worked to the Food &amp; Beverage Coordinator and inputting schedules into <strong>system</strong>.</p> <p>Provide motivation and ongoing support to all team members.</p> <p>Coordinate Food &amp; Beverage requirements for hotel events and functions.</p> <p>Ensure accurate Food &amp; Beverage billing for groups and guests.</p> <p>Participate in the training and coaching of new and existing team members.</p> <p>Participate in the <strong>Manager on Duty Program</strong> for the hotel restaurants.</p> <p>Be Health &amp; Safety conscious and actively involved in maintaining a safe work environment.</p> <p>Actively participate in the hotel s environmental program and department-specific initiatives, working toward sustainable operations.</p> <p>Comply with hotel policies, procedures, and the code of ethics.</p> <p>Perform any and all other tasks as assigned by management.</p> <p>Uphold the highest standards of internal and external customer service at all times.</p> <p>Work assigned shifts in other Food &amp; Beverage departments as directed by Management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>One year of supervisory experience in a <strong>hotel restaurant or lounge</strong> (four-diamond hotel).</p> <p>Two years of progressive experience in a <strong>high-volume hotel restaurant or lounge</strong>.</p> <p>Must have thorough working knowledge of <strong>hotel food &amp; beverage operations</strong>.</p> <p>Good English communication skills</p> <p>Proven leadership, motivational, decision-making, and problem-solving skills.</p> <p>Strong business acumen with an understanding of hotel financial reporting structures.</p> <p>Excellent, proven food &amp; beverage product knowledge is required.</p><p></p></section>

<p><h4>Position summary</h4> <p>Receive and stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Stack received merchandise on pallets or carts. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels in a timely manner. Receive deliveries, store perishables properly, and rotate stock. Inspect deliveries and date times to verify freshness, cleanliness, consistency, and quality throughout case lots. Refuse acceptance of damaged, unacceptable, or incorrect items. Adhere to food safety and handling policies and procedures across all food-related areas. Organize, clean, and sanitize all refrigerators and freezers, floors, food equipment, and drains. Remove empty pallets, cardboard, and trash and place in proper storage areas.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak to guests and co-workers using clear, appropriate, and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Leads and supports all Guest Experience initiatives at the property.</li><li>Supports GM in driving a guest centric culture in the hotel and create awareness and understanding among all Ambassadors on the importance of guest experience.</li><li>Reviews and communicates the Brand Assurance Program and all new brand/quality initiatives effectively to all stakeholders.</li><li>Works with and supports Department Heads to prepare for LQA or BARE Brand Assurance audits as applicable to the hotel.</li><li>Conducts regular property self-assessments on the Operational Brand Standards and other quality programs including cross-departmental audits through iAuditor and other tools.</li><li>Represents Guest Experience (Voice of the Guest) at the morning hotel briefing with updates and highlights points for improvement and guest praise</li><li>Reviews VOG performance and guest feedback daily, identifies trends and areas for improvement on a regular basis and shares with relevant stakeholders.</li><li>Conducts a weekly VOG meeting with individual Department Heads, communicates performance, supports and pushes Management Action Plan (MAP) efforts.</li><li>Leads and develops a team of Guest Experience Ambassadors within the hotel to conduct deep dives/self-assessments and identify improvement opportunities and solutions.</li><li>Reviews MAPs proposed by each department post-LQA or BARE Mystery Visit and supports and follows up implementation by Department Heads.</li><li>Monitors results of other quality management programs such as ResaVision and follows up action plans from the relevant Department Heads whenever necessary.</li><li>Champions the internal communication of guest experience related matters and updates to all Ambassadors in the hotel</li><li>Maintains direct contact with guests to collect direct feedback and facilitate new ways of collecting more in-house feedback.</li><li>Works closely with Department Heads to assess service standards and delivery on a regular basis.</li><li>Ensures that the relevant teams and stakeholders respond to all Guest feedback, e.g. VOG GSS, and consumer-generated content on various social media sites or travel sites (100% of the negative reviews/feedback, but none of the positive reviews/feedback except for those on GSS and TripAdvisor).</li><li>Reviews and communicates best practices implemented in other hotels within the brand, follow-up on implementation at the property when relevant.</li><li>Responsible for implementation and application of Local Measure along with E-commerce or Marketing team</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s Degree in Hospitality or related areas</li><li>Strong user knowledge of Microsoft Outlook and Microsoft Office tools</li><li>Relevant work experience with internationally reputed hotel chains is preferred</li><li>Strong background in hotel operations or service industry (in a client facing role); (2-5 years)</li></ul><br>Additional Information<br><br><p>Experience is an asset<br>Prior experience working with Opera or a related system<br>Strong interpersonal and problem solving abilities<br>Fluency in English, additional languages are a plus</p><br> </div>

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p><strong>Security agent - Mövenpick Resort & Residences Aqaba</strong></p> <p>Guardian and protector. You ensure the safety and wellbeing of your fellow employees, guests and visitors. You are attentive, efficient and committed, and will ensure your property remains a safe, enjoyable workplace and travel destination.</p> <h4>What is in it for you:</h4> <ul> <li>Employee benefit card offering discounted rates in Accor worldwide</li> <li>Learning programs through our academies</li> <li>Opportunity to develop your talent and grow within your property and across the world</li> <li>Ability to make a difference through our corporate social responsibility activities, like Planet 21</li> </ul> <h4>What you will be doing:</h4> <ul> <li>Ensure the overall safety and security of the guests, employees and property premises</li> <li>Investigate and report any violations to law or property policy, occurrences of accidents, complaints, criminal activity and crisis situations</li> <li>Conduct regular floor patrols, cash counts and crowd control</li> <li>Assist guests regarding hotel facilities in an informative and helpful way</li> </ul> <h4>Your experience and skills include:</h4> <ul> <li>Relevant security experience is an asset</li> <li>Strong interpersonal and problem solving abilities</li> <li>Highly responsible and reliable</li> </ul> <h4>Your team and working environment:</h4> <ul> <li>Decrease in the guest incidents</li> <li>Keep high level of security and privacy for the guest and employee</li> <li>Maintain the level of safety environment for the guest and employee</li> <li>The result of security audit</li> <li>The result of local authority inspections</li> </ul> <h4>Our commitment to diversity & inclusion:</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <h4>Why work for Accor?</h4> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <h4>Our commitment to diversity & inclusion:</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>