Jobs in Tourism Sector in Jordan
2405 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently seeking enthusiastic, dynamic and committed Security Professionals who want to move their career forward along with the growth of the company.<br><br>As a Security Officer you are responsible to protect and safeguard all hotel guests, employees, their belongings and all hotel assets, whereby your role will include key responsibilities such as:<br><br>• Ensure and guard the safety of guests and employees by walking surveillance rounds and patrol all of the Hotel’s areas<br>• Respond rapidly to requests for emergency and non-emergency assistance in a professional and hospitable manner<br>• Detect safety-threatening situations and irregularities like unwanted visitors, mutilation or aggressive behavior <br>• Obtain all loss reports, investigate, follow-up and determine course of action<br>• Monitor designated areas on the closed CCTV<br>• Ensure that ‘Fire Exit’ doors are kept free of blockage at all times and ensure that fire and safety equipments are in their right places<br>• Perform all tasks consistently in line with the hotel standards and adhere to all legal and statutory requirements</p> </div>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. </span></p>
<p ><span >In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program / Department / Team (Program / Department Summary)</span></p>
<p ><span >Informal Livelihoods Advancement Activity (Iqlaa)</span><span >, funded by the United States Government, is a program that started in May 2022 and aims to support Jordan's HBBs and MSEs to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.</span></p>
<p ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and market constraints that facilitate or restrict formalization and growth. Based on the findings, Iqlaa implements best practices in enterprise strengthening and MSE-focused financial sector development within a market systems development (MSD) framework. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></p>
<p > </p>
<p ><span >The Position (General Position Summary)</span></p>
<p ><span >The MEL and Reporting Intern will provide support to the Program Quality and Learning (PQL) team in monitoring, evaluation, learning, reporting, research, and knowledge management activities across the Iqlaa Activity. The intern will contribute to the collection, organization, analysis, visualization, interpretation, and reporting of program data and evidence to support learning, accountability, adaptive management, and evidence-based decision-making.</span></p>
<p ><span >The position offers hands-on exposure to both quantitative and qualitative monitoring, evaluation, and learning approaches within a large-scale economic development and private sector development program. The intern will support various stages of the evidence generation cycle, including data collection, data quality assurance, data analysis, report writing, development of visual and knowledge products, synthesis of findings, and intervention-level monitoring and evaluation activities.</span></p>
<p ><span >This internship provides a valuable opportunity to gain practical experience in monitoring, evaluation, learning, reporting, research, data visualization, and program performance management. Through close collaboration with the PQL team, the intern will strengthen analytical, communication, research, reporting, facilitation, and problem-solving skills while contributing to organizational learning and evidence-based programming.</span></p>
<p > </p>
<p ><span >Essential Responsibilities </span></p>
<p ><span >● Support the implementation of monitoring, evaluation, learning, and reporting activities across the Iqlaa Activity.</span></p>
<p ><span >● Assist in the preparation, review, and quality assurance of monitoring and evaluation data collected from interventions, partners, and stakeholders.</span></p>
<p ><span >● Support qualitative and quantitative data collection activities, including surveys, interviews, focus group discussions, observations, and other learning exercises.</span></p>
<p ><span >● Support intervention-level monitoring, assessment, and evaluation activities, including data collection, analysis, and documentation of findings.</span></p>
<p ><span >● Assist in preparing analytical reports, learning briefs, success stories, case studies, presentations, and other knowledge products.</span></p>
<p ><span >● Support data analysis and visualization activities through the development of charts, graphs, dashboards, infographics, and other visual reporting products.</span></p>
<p ><span >● Support the preparation of periodic reports, presentations, and learning materials.</span></p>
<p ><span >● Assist in documenting lessons learned, emerging findings, best practices, and program achievements.</span></p>
<p ><span >● Assist in maintaining organized records of monitoring, evaluation, and reporting documentation.</span></p>
<p > </p>
<p > </p>
<p ><span >REGIONAL SYSTEMS AND SUPPORT FUNCTIONS</span></p>
<p ><span >● Ensure that effective systems are in place in all country offices for the adequate management of human resources, financial and operational field support functions.</span></p>
<p ><span >● Review and support country team adherence to Mercy Corps and donor policies and procedures.</span></p>
<p ><span >● Capture and disseminate best practices on operations, finance and HR systems across country teams to ensure highest quality and standards.</span></p>
<p ><span >● Provide dedicated support to country teams in the event of an emergency or startup of a complex program that requires additional resources. </span></p>
<p ><span >● Collaborate with country finance leads in producing bi-annual master budgets.</span></p>
<p > </p>
<p ><span >Supervisory Responsibility</span></p>
<p ><span >N/A</span></p>
<p > </p>
<p ><span >Accountability </span></p>
<p ><span >Reports Directly To:</span><span > The MEL and IM Manager or PQL Director.</span></p>
<p ><span >Works Directly With:</span><span > Monitoring, Evaluation, Learning, and information management team, intervention managers and partners focal points.</span></p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p ><span >Minimum Qualification & Transferable Skills </span></p>
<p ><span >● A degree or pursuing a degree in a relevant field such as Statistics, Economics, Business Administration, Development Studies, Social Sciences, Data Science, Computer Science, Industrial Engineering, Public Administration, or a related field. </span></p>
<p ><span >● Strong interest in monitoring, evaluation, learning, research, reporting, or data analysis.</span></p>
<p ><span >● Demonstrated analytical and problem-solving skills. </span></p>
<p ><span >● Fluency written and verbal communication skills in English and Arabic.</span></p>
<p ><span >● Strong written and verbal communication skills to effectively convey data insights and present findings to diverse audiences. </span></p>
<p ><span >● Proficiency in Microsoft Excel, Word, and PowerPoint and any other relevant tools to the scope of work.</span></p>
<p ><span >● Strong attention to detail and commitment to data quality.</span></p>
<p ><span >● Willingness to travel within Jordan if required for field-based activities.</span></p>
<p ><span >● Familiarity with data cleaning, data transformation, and data validation techniques.</span></p>
<p > </p>
<p ><span >Success Factors </span></p>
<p ><span >The successful MEL and Reporting Intern demonstrates initiative, accountability, attention to detail, and a strong commitment to producing accurate and reliable work. They are curious, adaptable, and motivated to learn new concepts, tools, and methodologies related to monitoring, evaluation, learning, reporting, and research. The intern collaborates effectively with colleagues, communicates clearly and professionally, and responds positively to guidance and feedback. They demonstrate sound organizational skills, the ability to prioritize tasks, and a willingness to take ownership of assigned responsibilities. As the internship progresses, the intern is expected to show increasing independence, analytical capability, and confidence in supporting evidence generation, learning processes, data quality, reporting, and knowledge management activities.</span></p>
<p > </p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan and it requires up to 30% travel to Jordanian’s governorates to support implementing the program activities.</span></p>
<p ><span >Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all locations.</span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
<p class="ql-align-right" > </p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an Vendor Operations Coordinator to support our restaurant and QC vendors on Talabat. In this role, you will identify vendors facing operational challenges, deliver hands-on training to help them improve, and track their performance and KPIs on an ongoing basis. You will work closely with Account Managers and different teams to ensure vendors get the right support at the right time, helping them meet operational standards and grow on the platform.</p><p>Key Responsibilities:</p><ul><li>Identify vendors with performance issues (delays, cancellations, low ratings) and flag them for action.</li><li>Conduct training sessions with vendors on operational best practices.</li><li>Monitor vendor KPIs regularly and track improvement over time.</li><li>Work closely with Account Managers to align on vendor support plans.</li><li>Follow up with vendors post-training to measure impact.</li><li>Maintain accurate records of vendor performance and training activity.</li><li>Escalate recurring issues to relevant teams when needed</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Qualifications</b></p><ul><li>Bachelor s Degree.</li><li>2-3 years experience in operations or logistics. food/grocery tech industry is highly desirable.</li><li>Strong communication skills.</li><li>Comfortable reading and interpreting performance data.</li><li>Experience in operations, account management or logistics.</li><li>Familiarity with food delivery or e-commerce operations is a plus.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The role of a Purchasing Manager is pivotal in any organization, playing a crucial part in managing the supply chain and ensuring the availability of necessary materials and services to achieve the company's goals. This position involves developing effective purchasing strategies and improving procurement operations, contributing to enhanced operational efficiency and reduced costs. Working as a Purchasing Manager offers a unique opportunity to impact the overall performance of the organization through strategic decision-making that affects all aspects of operations.</p><p>Additionally, this position provides the chance to work with a diverse team of professionals, fostering a collaborative work environment that encourages idea exchange. You will be able to develop your leadership and management skills, as you will lead a team of purchasing specialists and guide them towards achieving shared objectives. The company places great importance on training and professional development, allowing you continuous opportunities for growth and advancement in your career path.</p><p>Moreover, the company aims to expand its operational scope, meaning you will have opportunities to participate in new and exciting projects. You will work on improving purchasing strategies by utilizing the latest technologies and software, which contributes to enhancing operational effectiveness. Being part of our team means you will be part of an ongoing development journey, where you can influence the future of the company and enhance its successes.</p><p><b>Responsibilities:</b></p><ol><li>Develop purchasing strategies that align with the company's objectives, focusing on cost reduction and efficiency improvement.</li><li>Conduct comprehensive evaluations of suppliers and negotiate purchasing terms to ensure the best prices and quality.</li><li>Manage daily procurement operations, including issuing purchase orders and tracking deliveries to ensure the company's needs are met on time.</li><li>Analyze purchasing data to identify trends and opportunities for improving operations and reducing waste.</li><li>Provide regular reports to senior management regarding purchasing performance, metrics, and future projections.</li><li>Train and mentor the purchasing team, enhancing their skills in negotiation and supplier relationship management.</li><li>Collaborate with other departments such as finance and production to ensure alignment of purchasing strategies with the company's overall goals.</li><li>Monitor supplier performance and evaluate them regularly to ensure compliance with quality and service standards.</li><li>Seek new opportunities for sourcing and analyze markets to identify potential new suppliers.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong negotiation skills that assist in obtaining the best prices and terms from suppliers.</li><li>Ability to conduct strategic analysis to understand purchasing data and make informed decisions.</li><li>Experience in managing supplier relationships to ensure quality of service and products.</li><li>Deep knowledge of supply chain operations and best practices in procurement.</li><li>Leadership skills to guide and develop the purchasing team effectively.</li><li>Proficiency in using modern software and tools for managing purchasing operations.</li><li>Ability to work under pressure and manage multiple priorities effectively.</li></ul></div>
<p><h4>About Octopus by RTG</h4>
<p>Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.</p>
<h4>Job overview</h4>
<p>We are currently partnering with a strategic client in the UAE and are actively expanding their team. We are looking for a skilled Optimizely Developer who will spearhead the technical aspects of building a portal project, working closely with a Senior Project Manager, Solutions Architect, and Product Owner.</p>
<p>You will guide the development team, managed by a Scrum Master, in implementing Optimizely solutions that meet project requirements and business goals. Your expertise in Optimizely’s suite of products will be crucial in architecting, developing, and optimizing a high-performing, scalable portal.</p>
<h4>Key responsibilities</h4>
<li><strong>Technical leadership:</strong> Serve as the expert in Optimizely for the project, leading the technical design and development of the portal.</li>
<li><strong>Solution architecture:</strong> Collaborate with the Architect & Dev Lead to design a robust, scalable architecture that leverages Optimizely’s capabilities to meet business needs.</li>
<li><strong>Development oversight:</strong> Guide the development team in best practices for Optimizely implementation, ensuring high-quality code and performance.</li>
<li><strong>Collaboration and integration:</strong> Work alongside the Senior Project Manager, Product Owner, and Scrum Master to ensure seamless integration of Optimizely solutions with other project components.</li>
<li><strong>Performance optimization:</strong> Optimize the performance of the portal, ensuring it meets the technical and business performance benchmarks.</li>
<li><strong>Quality assurance:</strong> Oversee testing and quality assurance, aligning with the project’s quality standards and requirements.</li>
<li><strong>Stakeholder engagement:</strong> Communicate effectively with all project stakeholders, providing technical insights and progress updates.</li>
<li><strong>Continuous improvement:</strong> Stay updated with the latest Optimizely features and industry trends, applying this knowledge to enhance project outcomes.</li>
<h4>Requirements</h4>
<li>Bachelor’s degree in Computer Science, IT, or related field.</li>
<li>Extensive experience with Optimizely platform, including CMS and Commerce.</li>
<li>Proven track record as a Technical Lead in large-scale web portal projects.</li>
<li>Strong understanding of web technologies, including .NET, C#, ASP.NET MVC, JavaScript, and cloud platforms.</li>
<li>Experience in Agile development environments, working closely with Scrum teams.</li>
<li>Excellent problem-solving, communication, and leadership skills.</li>
<li>Certification in Optimizely (e.g., Optimizely Developer Certification) is highly desirable.</li>
<li>Familiarity with integration of third-party services and APIs in the Optimizely platform.</li>
<h4>Additions</h4>
<li><strong>Innovation and strategy:</strong> Drive innovative solutions within the project, leveraging Optimizely to enhance user experience and business value.</li>
<li><strong>Training and mentorship:</strong> Provide training and mentorship to team members on Optimizely, raising their competency levels.</li>
<li><strong>Risk management:</strong> Identify technical risks and work collaboratively to develop and implement mitigation strategies.</li>
<li><strong>Vendor liaison:</strong> Act as the primary technical contact for Optimizely, managing relationships and ensuring support and service meet project needs.</li></p><p></p>
<p><h4>About Octopus by RTG</h4>
<p>Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.</p>
<h4>Job overview</h4>
<p>We are currently partnering with a strategic client in the UAE and are actively expanding their team. We are looking for a skilled Optimizely Developer who will spearhead the technical aspects of building a portal project, working closely with a Senior Project Manager, Solutions Architect, and Product Owner.</p>
<p>You will guide the development team, managed by a Scrum Master, in implementing Optimizely solutions that meet project requirements and business goals. Your expertise in Optimizely’s suite of products will be crucial in architecting, developing, and optimizing a high-performing, scalable portal.</p>
<h4>Key responsibilities</h4>
<li><strong>Technical leadership:</strong> Serve as the expert in Optimizely for the project, leading the technical design and development of the portal.</li>
<li><strong>Solution architecture:</strong> Collaborate with the Architect & Dev Lead to design a robust, scalable architecture that leverages Optimizely’s capabilities to meet business needs.</li>
<li><strong>Development oversight:</strong> Guide the development team in best practices for Optimizely implementation, ensuring high-quality code and performance.</li>
<li><strong>Collaboration and integration:</strong> Work alongside the Senior Project Manager, Product Owner, and Scrum Master to ensure seamless integration of Optimizely solutions with other project components.</li>
<li><strong>Performance optimization:</strong> Optimize the performance of the portal, ensuring it meets the technical and business performance benchmarks.</li>
<li><strong>Quality assurance:</strong> Oversee testing and quality assurance, aligning with the project’s quality standards and requirements.</li>
<li><strong>Stakeholder engagement:</strong> Communicate effectively with all project stakeholders, providing technical insights and progress updates.</li>
<li><strong>Continuous improvement:</strong> Stay updated with the latest Optimizely features and industry trends, applying this knowledge to enhance project outcomes.</li>
<h4>Requirements</h4>
<li>Bachelor’s degree in Computer Science, IT, or related field.</li>
<li>Extensive experience with Optimizely platform, including CMS and Commerce.</li>
<li>Proven track record as a Technical Lead in large-scale web portal projects.</li>
<li>Strong understanding of web technologies, including .NET, C#, ASP.NET MVC, JavaScript, and cloud platforms.</li>
<li>Experience in Agile development environments, working closely with Scrum teams.</li>
<li>Excellent problem-solving, communication, and leadership skills.</li>
<li>Certification in Optimizely (e.g., Optimizely Developer Certification) is highly desirable.</li>
<li>Familiarity with integration of third-party services and APIs in the Optimizely platform.</li>
<h4>Additions</h4>
<li><strong>Innovation and strategy:</strong> Drive innovative solutions within the project, leveraging Optimizely to enhance user experience and business value.</li>
<li><strong>Training and mentorship:</strong> Provide training and mentorship to team members on Optimizely, raising their competency levels.</li>
<li><strong>Risk management:</strong> Identify technical risks and work collaboratively to develop and implement mitigation strategies.</li>
<li><strong>Vendor liaison:</strong> Act as the primary technical contact for Optimizely, managing relationships and ensuring support and service meet project needs.</li></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>BlackStone eIT is looking for an experienced and motivated Technical .<br>NET Team Lead to join our dynamic team.<br> In this leadership role, you will guide a team of developers in creating high-quality software applications with a focus on .<br>NET technologies.<br> You will be responsible for ensuring best practices in development and architecture while also fostering a collaborative and innovative work environment.<br> If you're passionate about technology and enjoy mentoring others, this is the perfect opportunity for you!<br> Paid Time Off Performance Bonus Training & Development Bachelor's degree in Computer Science, Software Engineering, or a related field.<br> Minimum of 10 years of hands-on software development experience with a strong focus on .<br>NET technologies.<br> At least 3 years of experience in a leadership or team lead role.<br> Strong proficiency in .<br>NET Core, ASP.<br>NET, C#, and Angular frameworks.<br> Understanding of cloud platforms such as Microsoft Azure and experience with cloud development practices.<br> Proficient in designing and implementing scalable web applications, APIs, and microservices.<br> Experience with SQL Server and other database technologies.<br> Familiarity with Agile/Scrum methodologies and software development lifecycle (SDLC).<br> Excellent communication skills and the ability to collaborate effectively with cross-functional teams.<br> Strong problem-solving skills and a proactive approach to challenges.<br></span> </div>
<p>We are looking for a curious, analytical, and highly motivated Associate Product Manager (APM) to join our Platform Product team. You will help build products that power supplier connectivity, hotel availability, booking reliability, room mapping, supplier quality, and supply intelligence across the Almosafer ecosystem. You will work closely with Engineering, Product, Supplier Management, Operations, Finance, Customer Experience, and Data teams to identify opportunities, launch new capabilities, improve platform performance, and solve complex operational challenges. This is a high-impact platform role where small improvements can influence millions of hotel searches and thousands of daily bookings. The ideal candidate enjoys solving ambiguous platform problems, loves working with APIs and data, and wants to build systems that operate at scale. You will report to the Senior Product Manager Hotel Supply Platform.</p><p>Responsibilities:</p><ul><li>Supplier Connectivity<ul><li>Support onboarding of new hotel suppliers by collaborating with engineering and supplier teams.</li><li>Understand supplier APIs, booking flows, pricing models, and inventory structures.</li><li>Help improve supplier onboarding efficiency and reduce integration effort.</li></ul></li><li>Platform Improvements<ul><li>Analyze booking failures, supplier issues, API errors, availability gaps, and operational escalations to identify root causes.</li><li>Drive product improvements that improve booking success rate, supplier quality, and platform reliability.</li></ul></li><li>Product Delivery<ul><li>Write Product Requirement Documents (PRDs), user stories, acceptance criteria, and release documentation.</li><li>Work closely with Engineering throughout discovery, development, testing, rollout, and post-launch analysis.</li><li>Participate in sprint planning, backlog grooming, and prioritization.</li></ul></li><li>Analytics & Insights<ul><li>Build dashboards and analyze supplier performance using SQL, Excel, Tableau, or similar analytical tools.</li><li>Monitor KPIs and identify trends across supplier availability, booking failures, pricing competitiveness, and operational performance.</li><li>Validate hypotheses using data and communicate insights clearly.</li></ul></li><li>AI & Automation<ul><li>Leverage AI tools and LLM-based assistants to improve product discovery, automate repetitive workflows, analyze supplier documentation, and accelerate product execution.</li><li>Continuously identify opportunities where AI can improve platform efficiency.</li></ul></li><li>Cross-functional Collaboration<ul><li>Partner with Supplier Management, Commercial, Engineering, Operations, Finance, Customer Support, and Data teams to solve cross-functional problems.</li><li>Coordinate multiple initiatives while proactively identifying risks and dependencies.</li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>3 7 years of experience in Product Management, Business Analysis, Platform Products, Data Analytics, or Software Engineering.</li><li>Strong analytical and structured problem-solving skills</li><li>Comfortable working with APIs, backend systems, and technical products.</li><li>Experience working with SQL and Excel for data analysis.</li><li>Excellent written and verbal communication skills.</li><li>Strong ownership mindset with the ability to work independently.</li><li>Comfortable operating in ambiguity and fast-changing environments.</li><li>Experience in TravelTech, Hospitality, OTA, SaaS, Marketplace, or Platform products.</li><li>Understanding of REST APIs, JSON, and system integrations.</li><li>Experience with Tableau, Mixpanel, Kibana, Looker, or similar BI tools.</li><li>Familiarity with AI tools such as ChatGPT, Claude, Cursor, GitHub Copilot, or similar productivity tools.</li><li>Exposure to hotel distribution, supplier connectivity, booking systems, or pricing platforms.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Marketing Supervisor
<ul>
<li><span>Posting Date</span>: 11/06/2026</li> <li><span>Ref</span>: SJOR-143</li> <li><span>Position</span>: Marketing Supervisor</li>
<li> </li><li><span>Location</span>: Jordan</li>
<li><span>City</span>: Amman</li>
<li> </li><li><span>Sector</span>: Hospitality</li> <li><span>Years of Experience</span> 5–7 years of experience in Marketing, Public Relations, Communications, or Customer Experience</li>
<li> </li><li><span>Qualification</span>: Bachelor Degree in Business Administration or related field</li> <li><span>Salary</span>: 1,300 JOD to 1,800 JOD</li> <li><span>Workdays</span>: </li> <li> </li><li><span>Description</span>: Overview Our client is a leading hospitality and resort organization seeking an experienced Marketing Supervisor to lead and oversee marketing, public relations, customer experience, and corporate communications activities. This role is responsible for enhancing brand awareness, strengthening the organization's market presence, improving customer satisfaction, and supporting the achievement of strategic business objectives through innovative marketing and communication initiatives. Description
<strong>Strategic Planning & Marketing Leadership</strong>
<ul>
<li>Develop and implement marketing and communication strategies aligned with the resort’s strategic and operational objectives.</li>
<li>Prepare annual marketing plans, define priorities, and oversee the execution of key marketing initiatives and campaigns.</li>
<li>Identify target customer segments and develop effective marketing approaches to maximize market reach and return on investment.</li>
<li>Lead the development of value propositions for the resort’s services and experiences.</li>
</ul>
<strong>Brand Management & Corporate Identity</strong>
<ul>
<li>Lead the development and enhancement of the resort’s brand identity and ensure consistency across all communication channels and marketing materials.</li>
<li>Protect and strengthen the resort’s image and reputation in local and regional markets.</li>
<li>Review and approve marketing and promotional materials to ensure alignment with brand guidelines.</li>
</ul>
<strong>Marketing Campaigns & Digital Marketing</strong>
<ul>
<li>Supervise the planning and execution of multi-channel marketing campaigns, including digital marketing, traditional advertising, and public relations activities.</li>
<li>Monitor and analyze campaign performance and implement continuous improvements to optimize results.</li>
<li>Develop innovative initiatives to increase visitor traffic, reservations, customer engagement, and revenue generation.</li>
</ul>
<strong>Public Relations & Media Management</strong>
<ul>
<li>Build and maintain strong relationships with media outlets, strategic partners, influencers, and external stakeholders.</li>
<li>Manage public relations activities, media communications, and reputation management initiatives.</li>
<li>Support crisis communication efforts and contribute to the development of effective response plans to protect the organization’s reputation.</li>
</ul>
<strong>Customer Experience Management</strong>
<ul>
<li>Oversee customer experience initiatives across all touchpoints.</li>
<li>Monitor customer satisfaction indicators and ensure critical customer issues are resolved effectively.</li>
<li>Transform customer feedback into actionable improvement initiatives that enhance service quality and customer loyalty.</li>
</ul>
<strong>Events & Activities Management</strong>
<ul>
<li>Plan and supervise events, promotional activities, and marketing activations that support the resort’s branding and business objectives.</li>
<li>Monitor event execution quality and evaluate the marketing impact of each initiative.</li>
</ul>
<strong>Team Leadership & Performance Management</strong>
<ul>
<li>Lead, coach, and develop the marketing, customer service, public relations, and events teams.</li>
<li>Define roles, responsibilities, and KPIs for team members.</li>
<li>Conduct performance evaluations and support continuous professional development.</li>
</ul>
<strong>Budget & Resource Management</strong>
<ul>
<li>Manage marketing budgets, monitor expenditures, evaluate campaign ROI, and ensure efficient allocation of resources.</li>
<li>Make informed budget allocation decisions based on campaign performance and business priorities.</li>
</ul>
<strong>Partnerships & Business Development</strong>
<ul>
<li>Develop strategic partnerships with tourism organizations, corporate entities, influencers, and other stakeholders.</li>
<li>Identify new marketing opportunities to expand brand visibility and business growth.</li>
</ul>
<strong>Governance & Compliance</strong>
<ul>
<li>Ensure compliance with internal policies, brand standards, and relevant marketing and communication regulations.</li>
<li>Represent the organization at industry events, official meetings, and public engagements as required.</li>
<li>Perform any other related duties as assigned by management.</li>
</ul>
Requirements
<ul>
<li><strong>Education:</strong> Bachelor’s degree in Marketing, Public Relations, Communications, Media, or a related field.</li>
<li><strong>Experience:</strong> Minimum of 5–7 years of experience in Marketing, Public Relations, Communications, or Customer Experience, including at least 3 years in a supervisory role.</li>
<li><strong>Technical Training:</strong> Training in Digital Marketing, Event Management, Public Relations, or Crisis Communication is highly desirable.</li>
<li><strong>Skills:</strong> Strong strategic planning, brand management, communication, stakeholder management, customer engagement, and problem-solving skills.</li>
<li><strong>Technical Skills:</strong> Proven experience in digital marketing, social media management, campaign analytics, event management, content development, and customer satisfaction measurement tools.</li>
<li><strong>Leadership Competencies:</strong> Excellent leadership, coaching, team development, negotiation, presentation, and interpersonal communication skills.</li>
<li><strong>Languages:</strong> Fluent in Arabic and English.</li>
<li><strong>Location:</strong> Airport Road, South of Amman, Jordan.</li>
<li><strong>Availability:</strong> Immediate or 30-day joining preferred.</li>
</ul>
Compensation & Benefits
<ul>
<li><strong>Salary Range:</strong> JOD 1,300 – 1,800 Monthly Package.</li>
<li><strong>Working Schedule:</strong> As per company policy.</li>
</ul>
<br>
More<br>
</li>
</ul>
<br>
<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.<br>No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>POSITION SUMMARY Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.</p><p><strong>Desired Candidate Profile</strong></p><p>Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p>
<p>JOB SUMMARY This position overlooks The St. Regis Amman Hotel, W Amman Hotel, Al Manara Luxury Collection and Westin Saraya Aqaba Leads inventory management and analysis activities and staff in a given hotel or multi-property market. Manages pricing, positioning and inventory for hotel or hotels within area of purview. Monitors all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees and owners. CORE WORK ACTIVITIES Managing Revenue Management Projects and Strategy Determines sales strategy, evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities. Monitors the annual pricing process for transient, group and catering rooms, and function space. Establishes and maintains effective dynamic and rational pricing strategies for rooms and function space. Develops and executes the hotel(s) strategic plan(s). Prepares sales strategy meeting agenda, monitors preparation of supporting documentation and leads property meetings. Establishes long-range objectives and specifies the strategies and actions to achieve them. Works closely with Sales and Marketing for business opportunities and aims to increase profitability of the organization. Manages room authorizations, rates and restrictions. Utilizes brand s revenue management systems and tools to ensure that revenue and profit are maximized. Prepares budgets for transient, group and catering. Updates market knowledge and aligns strategies and approaches accordingly. Serves as a demand expert for team members, GMs, and regional stakeholders Verifies that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. Promotes and protects brand integrity and positioning. Participates in quarterly regional reviews. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions. Verifies property diagnostic processes (PDP) are used to maximize revenue and profits. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements. Thinks creatively and practically to develop, execute and implement new business plans. Develops 6-month, 12-month and 2-year strategic action plans for management of property room and catering revenues. Performs regular quality checks to verify strategies are implemented correctly and producing desired results, ensuring any gaps are identified and addressed. Analyzing and Reporting Revenue Management Data Actively participates in the weekly and long range forecasts. Compiles information, analyzes and monitors actual sales against projected sales. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Analyzes information and evaluates results to choose the best solution and solve problems. Uses computers and computer systems (including hardware and software) to, set up functions, enter data, or process information. Generates and provides accurate and timely results in the form of reports, presentations, etc. Prepares forecasts of revenue, profit, demand and occupancy for rooms for prescribed timeframes. Prepares revenue and profit opportunity analysis. Provides revenue analysis functional expertise and leadership to general managers, property leadership teams and sales leaders. Compiles information, analyzes and monitors actual sales against projected sales. Assists with account diagnostics process and validates conclusions. Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning Building Successful Relationships Develops and manages internal and external key stakeholder relationships. Provides targeted and timely communication of results, achievements and challenges to all stakeholders. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Develops strong partnerships and relationship with regional team members to successfully achieve regional goals and priorities. Managing and Conducting Human Resources Activities Interviews and hires employees with the appropriate skills to meet the business needs of the operation. Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Conducts employee performance appraisals according to Standard Operating Procedures. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team. Solicits feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems and concerns on a continuous bases. Verifies regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.</p><p><strong>Desired Candidate Profile</strong></p><p>A degree in a relevant business discipline preferred or demonstration of equivalent work experience.</p>
<p><h4>About Four Seasons</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>Our Communication/Reservation Agent promotes the hotel and provides information to prospective guests, converts incoming calls into confirmed bookings, and coordinates all details related to each reservation.</p>
<h4>What you will do</h4>
<ul>
<li>Answer phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions.</li>
<li>Take telephone, email, and fax reservations enquiries.</li>
<li>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints.</li>
<li>Acquire comprehensive knowledge of the hotel and the company and keep updated with seasonal changes and new information.</li>
<li>Utilize and ensure proper working condition of the telephone switchboard, the hotel computer systems and high-speed Internet system.</li>
<li>Be responsible for non-phone communication and reservation duties, including processing new bookings, updating and organizing existing reservations, and responding to inquiries received through the reservations email inbox.</li>
<li>Answer general reservations emails, retrieve and distribute mail and process brochure requests.</li>
<li>Accept and deliver wake-up calls and messages in a timely manner.</li>
<li>Perform installation and repairs of telephone or high-speed Internet services in the guest room or public area meeting space.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>Bachelor degree / diploma degree or equivalent experience.</li>
<li>A minimum of 1 year of experience in the same field.</li>
<li>Excellent verbal communication skills in both Arabic and English languages.</li>
<li>Customer service experience.</li>
<li>Strong sales skills.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Complimentary dry cleaning for employee uniforms.</li>
<li>Complimentary employee meals.</li>
</ul>
<h4>Schedule & hours</h4>
<p>Full time job.</p>
<p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>
<p><h4>About Careem</h4>
<p>Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires. Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.</p>
<p>We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.</p>
<h4>About the role</h4>
<p>At Careem, we are revolutionizing the way customers access everyday essentials. Our Shops team is dedicated to providing seamless delivery experiences from supermarkets, florists, pharmacies, and more through our marketplace. We work closely with our partners to ensure they are equipped with the tools and support needed to succeed. As an Ops Coordinator, you will play a crucial role in ensuring operational efficiency, partner satisfaction, and a top-tier customer experience.</p>
<h4>What you'll do</h4>
<li>Support operational performance: Assist in monitoring key operational metrics such as order fulfilment, stock availability, and merchant response times to ensure a smooth experience for customers and partners.</li>
<li>Partner assistance & relationship management: Act as a key point of contact for merchants, providing guidance on processes, addressing their concerns, and ensuring they have the necessary support.</li>
<li>Inventory & assortment oversight: Help maintain accurate item listings and stock availability to reduce out-of-stock issues and enhance customer satisfaction.</li>
<li>Promotions & campaign coordination: Support merchants in implementing promotions and discounts on time to maximize sales opportunities.</li>
<li>Quality & accuracy maintenance: Ensure that partner catalogs are kept up to date with correct product details, pricing, and availability.</li>
<li>Merchant support: Guide merchants through the use of Careem’s internal tools and systems to improve their order management and operational efficiency.</li>
<li>Order flow improvement: Work with partners to identify potential delays and suggest improvements to streamline their processes.</li>
<li>Team collaboration: Work closely with internal teams, including logistics, commercial, and customer support, to ensure smooth day-to-day operations and resolve challenges effectively.</li>
<h4>What you'll need</h4>
<li>Analytical mindset: Ability to read and interpret data, draw insights, and make data-driven decisions to improve performance.</li>
<li>Customer & partner focus: Strong relationship management skills with a partner-first approach to resolving issues.</li>
<li>Technical proficiency: Comfortable working with internal dashboards, Excel/Google Sheets, and CRM tools. SQL knowledge is a plus.</li>
<li>Problem-solving skills: Ability to identify pain points in vendor operations and implement actionable solutions.</li>
<li>Excellent communication: Ability to interact with vendors professionally and guide them through operational processes.</li>
<li>Agility & adaptability: Ability to work in a fast-paced environment, manage multiple tasks, and adapt to changing business needs.</li></p><p></p>
<p><b>Responsibilities</b></p><p>Formulate and implement the company s commercial strategies in alignment with overall business objectives.</p><p>Lead and manage program-specific marketing and sales teams to ensure alignment with organizational goals and optimal performance.</p><p>Develop and execute commercial strategies aimed at expanding program reach, increasing market share, and driving sustainable revenue growth.</p><p>Analyze market trends, customer behavior, and competitor activities to identify opportunities and inform strategic planning.</p><p>Coordinate cross-functional between marketing, sales, and product teams to ensure cohesive execution of go-to-market plans and campaign initiatives.</p><p>Report on key performance indicators (KPIs) and commercial outcomes to senior management, providing insights and recommendations for continuous improvement.</p><p>Oversee the development of marketing materials, campaigns, and brand messaging to ensure alignment with commercial objectives.</p><p>Monitor customer satisfaction and feedback trends to guide product/service improvements and client retention strategies.</p><p>Lead strategic planning sessions with internal stakeholders to align commercial goals with overall organizational direction.</p><p>Mentor and develop commercial team members, fostering a high-performance culture through coaching and continuous learning.</p><p>Conduct risk assessments on commercial initiatives and develop mitigation plans to safeguard revenue and reputation.</p><p>Monitor customer satisfaction and feedback trends to guide product/service improvements and client retention strategies.</p><p>Review and approve marketing materials, social media content, and advertisements to maintain brand consistency and strategic relevance.</p><p>Assign and monitor delivery schedules for the drivers to ensure timely distribution of marketing materials, merchandise, or products.</p><p>Coordinate with the sales team to prepare promotional packages and ensure product availability ahead of campaign launches or key events.</p><p>Ensure graphic design outputs meet deadlines and support sales and marketing initiatives such as brochures, digital ads, and event displays.</p><p>Develop and implement standard operating procedures (SOPs) for the sales, marketing, and logistics teams to streamline workflow and reduce inefficiencies.</p><p>Conduct regular performance reviews for team members across departments, providing feedback and identifying training needs.</p><p>Collaborate with the marketing team to plan and execute field events, pop-up promotions, or exhibitions, ensuring logistics and branding are aligned.</p><p>Track and optimize the usage of marketing assets and promotional inventory, coordinating closely with both drivers and designers.</p><p>Provide leadership during high-demand periods by reallocating resources across departments (e.g., assigning drivers to event setup or supporting sales during peak campaigns).</p><p>Foster a culture of accountability, collaboration, and continuous improvement within the finance function.</p><p>Perform any additional relevant tasks assigned by the direct Managers.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in business, Marketing, or related field. Master s degree in business, Marketing, or any related field is preferred but not mandatory.</p><p>12+ years of experience in a relevant field. At least 5 years of experience in leadership or managerial role.</p><p>CPA, CFA, ACCA certificates are preferred but not mandatory.</p><p>A strong foundational understanding of fintech business models (SaaS, transaction volume, lending, etc.) and a genuine curiosity about the industry.</p><p>Required Skills Marketing Sales</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>1.) Ensure Program Strategy Development and Implementation</strong></p>
<ul>
<li>Guide and support the development and implementation of strategies for programmatic engagement in alignment with national development priorities.</li>
</ul>
<ul>
<li>Conduct analyses of economic, social, and environmental trends to inform strategy development.</li>
</ul>
<ul>
<li>Identify and act on governance and financial challenges through guided support.</li>
</ul>
<p><strong>2.) Ensure Partnership Development</strong></p>
<ul>
<li>Facilitate relationships with governmental institutions, civil society, and the private sector for collaborative program development.</li>
</ul>
<ul>
<li>Engage stakeholders in joint resources mobilization initiatives and partnership strategies.</li>
</ul>
<ul>
<li>Coordinate with the Office Economist for financing for development initiatives.</li>
</ul>
<p><strong>3.) Ensure Monitoring and Evaluation</strong></p>
<ul>
<li>Track progress against program objectives and prepare reports and briefs on outcomes and outputs.</li>
</ul>
<ul>
<li>Assist in incorporating results-based management (RBM) frameworks into program work for optimal effectiveness.</li>
</ul>
<ul>
<li>Support evaluations and assessments of program impact and lessons learned.</li>
</ul>
<p><strong>4.) Facilitate Knowledge Management and Innovations</strong></p>
<ul>
<li>Document and disseminate best practices and lessons learned from program implementations.</li>
</ul>
<ul>
<li>Engage in knowledge exchange within and outside UNDP to enhance program quality.</li>
</ul>
<ul>
<li>Pursue innovative approaches in program delivery and impact measurement.</li>
</ul>
<p><strong>5.) Support Resource Mobilization</strong></p>
<ul>
<li>Develop project proposals and budgets for funding opportunities.</li>
</ul>
<ul>
<li>Support strategic engagements with donors and resource partners to secure financial support.</li>
</ul>
<ul>
<li>Analyze funding opportunities and prepare reports documenting funding use and impact.</li>
</ul>
<p>The incumbent performs other duties which makes part of this role explicitly open-ended as deemed necessary for the efficient functioning of the Office and the Organization.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><br>Summary:<br>As a Front Desk Agent, you will be responsible for providing exceptional customer service to guests, handling check-ins and check-outs, managing reservations, and ensuring the overall satisfaction of guests during their stay.<br><br>Job Responsibility:<br>1. Greet and welcome guests in a warm and friendly manner.<br>2. Handle guest check-ins and check-outs efficiently and professionally.<br>3. Manage reservations and room assignments.<br>4. Answer phone calls and provide accurate information to guests.<br>5. Address guest queries and concerns promptly and professionally.<br>6. Assist with guest requests such as booking taxis, providing directions, and organizing tours.<br>7. Keep the front desk area clean and organized.<br>8. Collaborate with other hotel departments to ensure seamless guest experiences.<br>9. Maintain a professional appearance and demeanor at all times.<br>10. Uphold hotel policies and procedures to ensure guest satisfaction and safety.<br><br>Candidate Requirements:<br>1. Proven experience as a Front Desk Agent or similar role in the hospitality industry.<br>2. Excellent communication and customer service skills.<br>3. Strong organizational and multitasking abilities.<br>4. Proficiency in using hotel management software and MS Office.<br>5. Ability to work in a fast-paced environment and remain calm under pressure.<br>6. Attention to detail and problem-solving skills.<br>7. Flexibility to work in shifts, including evenings, weekends, and holidays.<br>8. Diploma in Hospitality or relevant field is a plus.</p> </div>
<p><h4>Description<\/h4>\n<p>TheSoul Group is a global media company with over a decade of experience building and operating digital businesses at scale. With a presence across 60 platforms, content distributed in 21 languages, and more than 100 billion monthly views, we have established one of the largest and most operationally sophisticated media footprints in the world. Our remote-first team, spanning 85+ countries, has grown by solving \u2014 at real scale \u2014 the exact organisational and operational challenges most companies struggle with.<\/p>\n<p>That operational depth is the foundation of Valis \u2014 TheSoul Group's brand new business and AI platform for enterprise transformation. Valis is an institutional AI operating layer for mid-market organisations (roughly 200\u20132,000 employees). It sits across a company's systems, runs one shared, org-wide \"brain\" on everything the company knows, and applies encoded operator judgment on every answer \u2014 so the value of AI compounds for the company, not just for individuals using per-seat chatbots.<\/p>\n<p>Valis is already proven in production \u2014 built from real transformation work, encoding operational experience rather than theory \u2014 and we are now scaling its deployment to mid-market companies worldwide.<\/p>\n<p>We are seeking a Client Deployment Lead, AI to embed on-site alongside mid-market CEOs and make their AI-native transformation real on the ground. You work as a tight pod: you on-site owning the CEO relationship and the result and you drive the rollout to a finance-verified outcome, with elite remote engineers shipping the product configuration behind you. Every CEO who watches you land the transformation becomes the proof that wins the next one. This role is the engine of our go-to-market.<\/p>\n<h4>Responsibilities<\/h4>\n<ul>\n<li>Own the client-CEO relationship and the executive steering committee \u2014 as a peer, with real decision rights.<\/li>\n<li>Run the transformation cadence: weekly reviews, monthly finance-verified value reviews, and quarterly business reviews.<\/li>\n<li>Drive a fast, fixed-scope first win on the client's real data, then lead the full rollout (leadership first, then the wider team).<\/li>\n<li>Translate client problems into crisp, build-ready specs for remote engineers; own adoption and sign-off.<\/li>\n<li>Be personally accountable for a finance-verified outcome the client can see in their P&L.<\/li>\n<li>Build a portfolio of 2\u20133 marquee CEO accounts as each engagement matures.<\/li>\n<li>Own end-to-end rollout management \u2014 from kick-off through adoption, sign-off, and handover \u2014 ensuring every phase lands on time and to a measurable outcome.<\/li>\n<li>Codify the method after each deployment so the next one requires less ramp-up.<\/li>\n<\/ul>\n<h4>Requirements<\/h4>\n<ul>\n<li>A track record of owning real outcomes \u2014 you have moved a P&L or shipped a transformation, not just advised on one.<\/li>\n<li>CEO-room presence: ability to sit across from a mid-market CEO as a peer and earn organisational trust quickly.<\/li>\n<li>Technically literate enough to prototype, spec work, and direct engineers \u2014 you shape the solution, you don't wait for one.<\/li>\n<li>You thrive in ambiguity \u2014 operating effectively with incomplete information, shifting requirements, and no fixed playbook.<\/li>\n<li>Willing and energised to be on-site with clients (~30\u201360% travel).<\/li>\n<li>Likely background: top-tier strategy firm (Engagement Manager \u2013 Associate Partner) or a proven in-house transformation operator.<\/li>\n<li>Hands-on experience with AI \/ data tooling is a strong plus.<\/li>\n<\/ul>\n<h4>Benefits<\/h4>\n<ul>\n<li>Compensation: A competitive base calibrated to your market and seniority, plus a performance bonus tied to delivered outcomes.<\/li>\n<li>Equity: Meaningful, founder-tier ownership \u2014 this is the real upside, and it's sized to match.<\/li>\n<li>Authority: Real decision rights and an interim-executive mandate inside the client where granted. You own the result.<\/li>\n<li>Trajectory: A portfolio of marquee CEO relationships and a clear path to Regional GM for MENA.<\/li>\n<li>Location: On-site with the client during deployment (~30\u201360% travel across the MENA region); your home base is flexible.<\/li>\n<\/ul>\n<p><strong>Why AI makes this seat more valuable, not less:<\/strong> Valis automates the coordination, reporting and status layer of a company. This role sits on the other side of that line: CEO trust, judgment under ambiguity, and accountability for a real outcome are exactly what don't automate. As the platform gets stronger, the seat compounds in leverage \u2014 it doesn't erode.<\/p>\n<p>We appreciate your interest in our job opportunities and our company. Our team carefully evaluates each application to identify the most suitable candidates for the role. Due to the high volume of applications received, we may not be able to respond to every applicant. However, if your qualifications align with our requirements, we will contact you to discuss the next steps in the selection process.<\/p><\/p><p><\/p>