Unity Jobs in Jordan

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Event &amp; Partner Marketing Specialist will lead the planning, execution, and optimization of regional field and partner marketing programs that generate measurable business outcomes. This role is responsible for managing end-to-end marketing initiatives with a strong focus on event delivery, lead quality, pipeline growth, and revenue contribution.</p> <p>Partnering closely with Sales, Partnerships, Business Units, and external technology alliances, the specialist will transform business priorities into impactful marketing campaigns that support ZainTECH s strategic growth plans. The ideal candidate should possess strong execution capabilities, business acumen, and a data-driven mindset to continuously enhance campaign effectiveness and marketing ROI.</p> <p>Responsibilities:</p> <p> <u>Event &amp; Partner Marketing Programs</u> </p> <ul> <li>Organize and manage 10 12 Event and partner marketing activities each quarter across designated regions. </li> </ul> <ul> <li> Develop and execute integrated event marketing campaigns that support immediate pipeline targets as well as long-term business objectives. </li> </ul> <ul> <li> Coordinate a variety of engagement formats, including Executive roundtables, Leadership dinners, Webinars, Roadshows, Partner-driven workshops and events </li> </ul> <p> <u>Cross-Functional &amp; Partner Collaboration</u> </p> <ul> <li>Work collaboratively with Sales, Partnerships, SDR teams, and Business Units to align marketing activities with commercial goals. </li> </ul> <ul> <li> Execute joint marketing campaigns with key technology partners such as AWS, Microsoft, ISVs, Other strategic alliance partners </li> </ul> <ul> <li> Liaise with agencies, vendors, venues, and external stakeholders to ensure successful event and campaign execution.</li> </ul> <p> <u>Demand Generation &amp; Lead Management</u> </p> <ul> <li>Support Sales and SDR teams with Target account selection, Invitation and attendee management, Event participation tracking, post-event engagement activities </li> <li> Ensure proper lead capture, qualification, and timely transfer to Sales teams. </li> </ul> <ul> <li> Contribute to pipeline acceleration and opportunity nurturing through targeted event initiatives.</li> </ul> <p> <u>Campaign Performance &amp; ROI Analysis</u> </p> <ul> <li>Measure and report on marketing performance indicators, including Revenue influenced and closed, Pipeline contribution, SQL generation, Registration-to-attendance conversion, Lead-to-SQL conversion metrics </li> </ul> <ul> <li> Maintain accurate CRM records, dashboards, reports, and campaign trackers. </li> </ul> <ul> <li> Evaluate campaign performance and identify optimization opportunities to improve marketing effectiveness.</li> </ul> <p> <u>Optimization &amp; Best Practices</u> </p> <ul> <li>Analyze underperforming initiatives and recommend enhancements in Messaging, Audience segmentation, Event structure, Campaign execution </li> </ul> <ul> <li> Use performance data and business insights to improve marketing investments and outcomes. </li> </ul> <ul> <li> Support the development and refinement of field and partner marketing processes, templates, and best practices.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li>3 6 years of experience in B2B event marketing, partner marketing, or event execution roles.</li> <li>Experience supporting partner-led campaigns in a technology or enterprise environment.</li> <li>Strong execution, coordination, and stakeholder management skills.</li> <li>Comfortable working with metrics, ROI tracking, and performance data.</li> <li>Experience with CRM and marketing tools such as Salesforce, HubSpot, or Cvent is a plus.</li> <li>Willingness and ease of visa to travel across UAE, KSA, Bahrain, Kuwait, and Jordan as required.</li> <li>Proactive self-starter with the ability to adapt in a fast-changing environment.</li> <li>Clear and confident verbal and written communication skills, with the ability to engage senior stakeholders.</li> <li>Highly organized, detail-oriented, and strong in project execution and follow-through.</li> <li>Able to prioritize effectively and manage multiple initiatives and deadlines.</li> </ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Event &amp; Partner Marketing Specialist will lead the planning, execution, and optimization of regional field and partner marketing programs that generate measurable business outcomes.<br> This role is responsible for managing end-to-end marketing initiatives with a strong focus on event delivery, lead quality, pipeline growth, and revenue contribution.<br> Partnering closely with Sales, Partnerships, Business Units, and external technology alliances, the specialist will transform business priorities into impactful marketing campaigns that support ZainTECH’s strategic growth plans.<br> The ideal candidate should possess strong execution capabilities, business acumen, and a data-driven mindset to continuously enhance campaign effectiveness and marketing ROI.<br> Responsibilities: Event &amp; Partner Marketing Programs Organize and manage 10–12 Event and partner marketing activities each quarter across designated regions.<br> Develop and execute integrated event marketing campaigns that support immediate pipeline targets as well as long-term business objectives.<br> Coordinate a variety of engagement formats, including Executive roundtables, Leadership dinners, Webinars, Roadshows, Partner-driven workshops and events Cross-Functional &amp; Partner Collaboration Work collaboratively with Sales, Partnerships, SDR teams, and Business Units to align marketing activities with commercial goals.<br> Execute joint marketing campaigns with key technology partners such as AWS, Microsoft, ISVs, Other strategic alliance partners Liaise with agencies, vendors, venues, and external stakeholders to ensure successful event and campaign execution.<br> Demand Generation &amp; Lead Management Support Sales and SDR teams with Target account selection, Invitation and attendee management, Event participation tracking, post-event engagement activities Ensure proper lead capture, qualification, and timely transfer to Sales teams.<br> Contribute to pipeline acceleration and opportunity nurturing through targeted event initiatives.<br> Campaign Performance &amp; ROI Analysis Measure and report on marketing performance indicators, including Revenue influenced and closed, Pipeline contribution, SQL generation, Registration-to-attendance conversion, Lead-to-SQL conversion metrics Maintain accurate CRM records, dashboards, reports, and campaign trackers.<br> Evaluate campaign performance and identify optimization opportunities to improve marketing effectiveness.<br> Optimization &amp; Best Practices Analyze underperforming initiatives and recommend enhancements in Messaging, Audience segmentation, Event structure, Campaign execution Use performance data and business insights to improve marketing investments and outcomes.<br> Support the development and refinement of field and partner marketing processes, templates, and best practices.<br> 3–6 years of experience in B2B event marketing, partner marketing, or event execution roles.<br> Experience supporting partner-led campaigns in a technology or enterprise environment.<br> Strong execution, coordination, and stakeholder management skills.<br> Comfortable working with metrics, ROI tracking, and performance data.<br> Experience with CRM and marketing tools such as Salesforce, HubSpot, or Cvent is a plus.<br> Willingness and ease of visa to travel across UAE, KSA, Bahrain, Kuwait, and Jordan as required.<br> Proactive self-starter with the ability to adapt in a fast-changing environment.<br> Clear and confident verbal and written communication skills, with the ability to engage senior stakeholders.<br> Highly organized, detail-oriented, and strong in project execution and follow-through.<br> Able to prioritize effectively and manage multiple initiatives and deadlines.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide advanced and specialized administrative support services to the office, including, preparation of draft correspondence, memoranda and reports.</p> <p>Manage receipt, registration, scanning, filing and forwarding of incoming and outgoing correspondence to the RCC, maintaining accuracy, confidentiality and timely follow-up.</p> <p>Maintain and update contact lists and records of governmental and non-governmental counterparts.</p> <p>Translate non-official documents from English to Arabic and Arabic to English.</p> <p>Take full responsibility of RCC s schedule including, scheduling meetings and prioritizing competing appointment, and alerting RCC in a timely manner about cancelations or changes to schedule.</p> <p>Arrange travel schedule for RCC, including making hotel bookings, preparing Travel Authorizations, acquiring security clearances, and request flight bookings.</p> <p>Responsible for answering and forwarding incoming calls to RCC as well as greet and receive RCC visitors, exercising tact, discretion and protocol awareness.</p> <p>Screen and review documents submitted to RCC for signature and establish an efficient work flow process, maintaining compliance with established procedures.</p> <p>Serve as focal point for the coordination of staff movements into and out of Gaza, liaising with OCHA Access Unit and coordinating internally with Security and Resource Management Units, and externally with UN partners; provide administrative support to required security, medical, and clearance processes.</p> <p>Perform such other duties as may be assigned by RCC.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education</strong></p> <ul> <li>High school diploma with six years of relevant experience; or,</li> <li> Bachelor s degree in Business Administration or related fields from an accredited institution with four years of relevant professional experience.</li> </ul> <p>Accredited Universities are those listed in the UNESCO World Higher Education Database. </p> <p><strong>Experience</strong></p> <ul> <li><p>Experience providing administrative and coordination support to senior management.</p></li> <li><p>Experience in providing administrative and coordination support services in a busy office environment.</p></li> <li><p>Experience liaising with governmental authorities, UN agencies and external counterparts. </p><p> </p></li> </ul> <p><strong>Skills</strong></p> <ul> <li>Ability to establish and maintain strong working relations with Government counterparts, UN agencies and/or non-governmental organizations.</li> <li><span>High level of computer literacy (MS Office Word, Excel and Outlook).</span></li> <li><span>Ability to handle confidential and sensitive matters with discretion and sound judgment.</span></li> <li><span>Strong organizational and coordination skills with the ability to manage competing priorities.</span></li> </ul> <p><strong>Languages</strong></p> <p>All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).</p> <p>For this position, fluency in English and Arabic is required (oral and written).</p> <p>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p> <p><strong>Required Competencies</strong></p> <p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Creative and detail-oriented 3D &amp; 2D Game Artist with experience in creating high-quality game assets, including 3D environments, props, animations, textures, and UI elements. Proficient in industry-standard design tools and experienced in preparing and optimizing assets for seamless integration into the Unity game engine. Strong understanding of visual design principles, asset optimization, and game art pipelines, with a focus on delivering visually engaging, high-performance assets that enhance the overall player experience.</p><p><strong>Responsibilities :</strong></p><ul><li>Design, model, and develop high-quality 3D environments, props, and game assets that align with the project's visual style.</li><li>Create and animate 3D assets using industry-standard animation techniques.</li><li>Design and produce 2D assets, including textures, icons, sprites, and User Interface (UI) elements.</li><li>Apply textures, materials, lighting, and color schemes to achieve visually appealing and optimized assets.</li><li>Optimize 2D and 3D assets to ensure high performance and compatibility across target platforms.</li><li>Export, organize, and prepare assets for seamless integration into the Unity game engine.</li><li>Collaborate with developers, game designers, and other artists to ensure assets meet both artistic and technical requirements.</li><li>Maintain consistency with the project's art direction, visual standards, and asset naming conventions.</li><li>Revise and improve assets based on feedback, testing, and gameplay requirements.</li><li>Stay up to date with industry trends, tools, and best practices in game art, animation, and asset optimization.</li></ul><p><strong>Required Skills</strong></p><ul><li>Proficiency in 3D modeling and animation software (e.g., Blender, Autodesk Maya, or 3ds Max).</li><li>Strong skills in 2D design tools such as Adobe Photoshop, Illustrator, or equivalent.</li><li>Experience creating textures, materials, UV mapping, and asset optimization for games.</li><li>Knowledge of Unity asset integration and game art pipelines.</li><li>Understanding of lighting, color theory, composition, and visual design principles.</li><li>Ability to create intuitive and visually appealing User Interface (UI) assets.</li><li>Familiarity with animation principles and rigging workflows.</li><li>Strong attention to detail and creative problem-solving skills.</li><li>Ability to work collaboratively in a multidisciplinary game development team.</li><li>Good time management, communication, and organizational skills.</li><li>A portfolio demonstrating high-quality 2D and 3D game art, animations, and UI designs.</li></ul><p><strong>Qualifications and Experience:</strong></p><ul><li>Bachelor's degree in Graphic Design, Game Art, Animation, Multimedia, Computer Graphics, or a related field.</li><li>0 2 years of experience in 2D/3D game art, digital art, or a related role.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Graphic Design, Game Art, Animation, Multimedia, Computer Graphics, or a related field.</li><li>0 2 years of experience in 2D/3D game art, digital art, or a related role.</li><li>Proficiency in 3D modeling and animation software (e.g., Blender, Autodesk Maya, or 3ds Max).</li><li>Strong skills in 2D design tools such as Adobe Photoshop, Illustrator, or equivalent.</li><li>Experience creating textures, materials, UV mapping, and asset optimization for games.</li><li>Knowledge of Unity asset integration and game art pipelines.</li><li>Understanding of lighting, color theory, composition, and visual design principles.</li><li>Ability to create intuitive and visually appealing User Interface (UI) assets.</li><li>Familiarity with animation principles and rigging workflows.</li><li>Strong attention to detail and creative problem-solving skills.</li><li>Ability to work collaboratively in a multidisciplinary game development team.</li><li>Good time management, communication, and organizational skills.</li><li>A portfolio demonstrating high-quality 2D and 3D game art, animations, and UI designs.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The incumbent will provide specialized technical support services, manage Kubernetes clusters, and collaborate with other DITID units to deliver technical solutions and ensure high availability, performance, and security of the unrwa systems environments, in compliance with established operational standards.<br> Work Location<br>Amman<br> Expected duration<br>12 months<br> Duties and Responsibilities<br>Specific Outputs/Tasks include but not limited to: · Supports the technical handover of unrwa systems infrastructure built on Azure cloud app services, Kubernetes, Azure SQL · Performs application systems administration tasks including MS SQL server database software, software patch management, software upgrades. · Conducts necessary systems health and performance monitoring checks ensuring optimal functionality and risk mitigation. · Provides maintenance and monitoring works, ensuring system availability, efficient performance, and resource optimization. · prepares and presents technical reports on application performance, operational issues, and risk mitigation actions. · Keeps up-to-date documentations of system inventory, client configuration and connectivity instructions, backup/restore instructions, and applicable disaster recovery instructions. · Proactively identify and mitigate operational and security risks, contributing to business continuity and reliable service delivery during and after the transition period · Prepare comprehensive technical documentation and user manuals. · Participate in agile ceremonies and provide regular progress updates. · Performs other duties as may be assigned by the supervisor<br> Qualifications/special skills<br>A university degree from an accredited educational institution in computer science, information technology, electrical/computer engineering or other related discipline. Minimum of 2 years progressively responsible experience in Azure or Cloud infrastructure and systems administration. Nature of required experience: · Hands-on experience with Microsoft Azure including MS Windows Server Operating System and MS SQL database software &amp; administration · Preferred experience with Azure Kubernetes Service (AKS) · Preferred experience with DevOps · Familiarity with networking concepts and observability tools<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The selected candidate will be based in UNRWA HQA Amman - Jordan. • The selected candidate must be a local citizen in the country of assignment. • The selected candidate will receive a monthly remuneration that is equivalent to the UNRWA local salary scale of grade 12 Step 1 amounting to JD845.00 for every fully completed month. • The duration of the Contract is up to 12 months, and the possibility of extension is subject to the availability of funds and continuing need and satisfactory performance. • The selected candidate will report to the Senior Technical Lead.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>A leading global pharmaceutical company is seeking a Director, Data &amp; Analytics to take ownership of the strategy, architecture, delivery, and operational performance of its Data &amp; Analytics function. This is a hands-on leadership role overseeing the enterprise data platform, the data products the business relies on, and the team behind them, setting technical direction, delivery standards, and investment priorities while staying personally engaged in key architecture and design decisions. The ideal candidate combines strong technical credibility with senior leadership experience, and will be directly accountable for making the platform AI-ready, ensuring data is governed, traceable, and model-grade to support regulated AI deployment.</p><p>Responsibilities:</p><p>1. Platform Architecture &amp; Engineering Leadership:</p><ul><li>Own the enterprise data platform, Azure Data Lake Storage Gen2, Databricks lakehouse (Medallion architecture), Power BI, and Unity Catalog, ensuring it is architecturally sound, standardised, reliable, and engineered to scale</li><li>Set and enforce platform engineering standards: ingestion patterns, transformation conventions, Medallion layer contracts, data quality gates, Bronze-to-Gold promotion criteria, and the CI/CD framework that delivers all of it</li><li>Own the Unity Catalog governance model, RBAC, lineage, business glossary, and metric definitions, as the platform-enforced foundation for trusted data</li><li>Drive the platform roadmap from current state to target, sequencing technical debt remediation, new capability build-out, and platform readiness for downstream AI and analytics demand</li><li>Personally lead design reviews and architecture decisions for the platform, engaging directly with the engineering team on complex technical problems where senior technical judgment is required</li><li>Own data platform observability and operational excellence, pipeline reliability, SLA adherence, incident response, and data quality monitoring</li></ul><p>2. Delivery &amp; Data Products:</p><ul><li>Run the D&amp;A delivery programme, from source ingestion and pipeline engineering through to analytics, semantic layer, and data product delivery for business functions</li><li>Set and enforce delivery standards: sprint cadence, code review, documentation, testing, validation, and release management practices that govern all team output</li><li>Define and own data SLAs to the business, pipeline refresh frequency, availability, and incident response commitments, and ensure delivery is held against them</li><li>Own the data integration roadmap, prioritising ingestion of new source systems into the lake in alignment with business demand and platform readiness</li><li>Manage complex integration challenges across source systems, engaging directly on technical constraints, working with upstream owners, and designing solutions that align data latency and refresh frequency with business needs</li><li>Own the portfolio of data products, datasets, semantic models, and analytics deliverables, ensuring each is documented, well-understood, and fit for the business question it answers</li><li>Define and own the standard for what a Gold-layer data product must satisfy to be AI-ready, distinguishing analytics-grade from model-training-grade, with explicit criteria covering completeness, label integrity, statistical consistency, and lineage traceability</li></ul><p>3. Data Governance &amp; Quality:</p><ul><li>Design and operate the data governance operating model, data ownership, stewardship, quality standards, business glossary, and metric definitions</li><li>Embed data quality gates into Medallion layer promotion, making quality a precondition of Bronze-to-Gold progression, with measurable thresholds and clear remediation paths</li><li>Own data lineage visibility across the platform so business users can trace the provenance of every number they rely on, end-to-end from source to dashboard</li><li>Lead the technical evaluation, selection, and implementation of enterprise data catalogue tooling, including integration with Unity Catalog and the platform metadata layer</li><li>Embed appropriate data handling, validation, and audit-trail practices for regulated data domains, partnering with Quality, Regulatory, and Legal to ensure compliance requirements are met by design</li><li>Establish data quality measurement as a managed practice, KPIs, dashboards, periodic review, and accountability with data owners</li><li>Establish data lineage and provenance practices that satisfy AI explainability and regulatory auditability requirements, including GxP-compliant audit trails for Quality, Manufacturing, and Regulatory AI use cases</li></ul><p>4. Team Leadership &amp; Capability Development:</p><ul><li>Lead, hire, and develop the D&amp;A team, Data Engineers, Analytics Engineers, BI Developers, and Business Analysts, sequencing hires in alignment with the platform roadmap and delivery demand</li><li>Define and evolve the role design, skills profile, and career framework for the team within the broader Data &amp; AI CoE structure</li><li>Set the team's performance culture: clear ownership, high engineering standards, fast feedback, continuous learning, and documentation as a team discipline</li><li>Coach and develop team members directly, identifying high-potential individuals, investing in their technical and leadership growth, and building bench strength across roles</li><li>Manage team capacity and allocation across the platform roadmap and business delivery demand, ensuring focus stays on high-value work aligned to strategic priorities</li><li>Set the engineering craft culture, code review, design review, pairing, and shared technical standards, that lifts the technical quality of all team output</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Computer Science, Information Systems, Data Engineering, Mathematics, or related discipline</p><p>Master's degree in Data Science, Computer Science, Business Administration, or related field is preferred</p><p>Relevant certifications in cloud data platforms (e.g., Azure Data Engineer, Databricks Certified Data Engineer Professional) are preferred</p><p>Minimum 10 years of progressive experience in data engineering, data platform, or enterprise analytics roles</p><p>Minimum 5 years in a senior leadership role with direct team management accountability, hiring, developing, and performance managing a multi-disciplinary technical team</p><p>Proven hands-on production experience with Databricks (Delta Lake, Unity Catalog) and Azure data services at platform-design and engineering-lead level</p><p>Proven track record building or substantially remediating a cloud-native data platform in a complex, multi-source enterprise environment</p><p>Experience with Medallion/lakehouse architecture patterns in production</p><p>Experience designing data products and platform capabilities for AI/ML consumption, including Feature Store design, training dataset engineering, and ML data lineage is preferred</p><p>Experience working at the interface of a data platform team and an AI/ML team, translating model requirements into data infrastructure specifications and owning the data readiness handoff is preferred</p><p>Experience leading a data governance or catalogue implementation, from design through to business adoption</p><p>Life sciences, pharmaceutical, or other regulated industry experience is preferred</p><p>Skills :</p><p>Technical Competencies:</p><ul><li>Data Platform Architecture</li><li>Data Engineering, Pipeline Design &amp; CDC Patterns</li><li>Data Modelling, Transformation &amp; Engineering Standards</li><li>Data Governance, Quality &amp; Catalogue</li><li>Analytics &amp; BI Delivery</li><li>MLOps &amp; ML Platform Foundations</li><li>Delivery Management &amp; Agile Methods</li></ul><p>Platform &amp; Technical Skills:</p><ul><li>Deep practical expertise in Azure data services: ADLS Gen2, Azure Data Factory, Azure DevOps</li><li>Hands-on production experience with Databricks, Delta Lake, notebooks, Unity Catalog, MLflow</li><li>Strong understanding of incremental load and CDC patterns across enterprise source systems (SAP, Veeva, SuccessFactors, and similar)</li><li>Power BI at the semantic layer level, understanding how the semantic layer should be designed for enterprise scale</li><li>CI/CD for data pipelines, practical implementation at production scale</li><li>Data quality frameworks, profiling, expectation testing, alerting, and remediation workflows</li><li>Working knowledge of modern data governance tooling: Unity Catalog, Collibra, Purview, or DataHub</li></ul><p>Leadership &amp; Business Skills:</p><ul><li>Credible with both technical teams and senior business stakeholders</li><li>Strong delivery discipline, owns commitments, communicates risks early, and sizes work realistically</li><li>Structured thinker, able to take a complex current state and produce a clear, prioritised, sequenced roadmap</li><li>Strong written and verbal communication in English; Arabic proficiency valued</li><li>Cultural intelligence for working effectively across MENA, US, and Europe</li></ul><p></p></section>

<p><h4>Description</h4> <p>A leading global pharmaceutical company is seeking a Director, Data & Analytics to take ownership of the strategy, architecture, delivery, and operational performance of its Data & Analytics function. This is a hands-on leadership role overseeing the enterprise data platform, the data products the business relies on, and the team behind them, setting technical direction, delivery standards, and investment priorities while staying personally engaged in key architecture and design decisions. The ideal candidate combines strong technical credibility with senior leadership experience, and will be directly accountable for making the platform AI-ready, ensuring data is governed, traceable, and model-grade to support regulated AI deployment.</p> <h4>Responsibilities:</h4> <p><strong>1. Platform architecture & engineering leadership:</strong><br> Own the enterprise data platform, Azure Data Lake Storage Gen2, Databricks lakehouse (Medallion architecture), Power BI, and Unity Catalog, ensuring it is architecturally sound, standardized, reliable, and engineered to scale.<br> Set and enforce platform engineering standards: ingestion patterns, transformation conventions, Medallion layer contracts, data quality gates, Bronze-to-Gold promotion criteria, and the CI/CD framework that delivers all of it.<br> Own the Unity Catalog governance model, RBAC, lineage, business glossary, and metric definitions, as the platform-enforced foundation for trusted data.<br> Drive the platform roadmap from current state to target, sequencing technical debt remediation, new capability build-out, and platform readiness for downstream AI and analytics demand.<br> Personally lead design reviews and architecture decisions for the platform, engaging directly with the engineering team on complex technical problems where senior technical judgment is required.<br> Own data platform observability and operational excellence, pipeline reliability, SLA adherence, incident response, and data quality monitoring.</p> <p><strong>2. Delivery & data products:</strong><br> Run the D&A delivery programme, from source ingestion and pipeline engineering through to analytics, semantic layer, and data product delivery for business functions.<br> Set and enforce delivery standards: sprint cadence, code review, documentation, testing, validation, and release management practices that govern all team output.<br> Define and own data SLAs to the business, pipeline refresh frequency, availability, and incident response commitments, and ensure delivery is held against them.<br> Own the data integration roadmap, prioritising ingestion of new source systems into the lake in alignment with business demand and platform readiness.<br> Manage complex integration challenges across source systems, engaging directly on technical constraints, working with upstream owners, and designing solutions that align data latency and refresh frequency with business needs.<br> Own the portfolio of data products, datasets, semantic models, and analytics deliverables, ensuring each is documented, well-understood, and fit for the business question it answers.<br> Define and own the standard for what a Gold-layer data product must satisfy to be AI-ready, distinguishing analytics-grade from model-training-grade, with explicit criteria covering completeness, label integrity, statistical consistency, and lineage traceability.</p> <p><strong>3. Data governance & quality:</strong><br> Design and operate the data governance operating model, data ownership, stewardship, quality standards, business glossary, and metric definitions.<br> Embed data quality gates into Medallion layer promotion, making quality a precondition of Bronze-to-Gold progression, with measurable thresholds and clear remediation paths.<br> Own data lineage visibility across the platform so business users can trace the provenance of every number they rely on, end-to-end from source to dashboard.<br> Lead the technical evaluation, selection, and implementation of enterprise data catalogue tooling, including integration with Unity Catalog and the platform metadata layer.<br> Embed appropriate data handling, validation, and audit-trail practices for regulated data domains, partnering with Quality, Regulatory, and Legal to ensure compliance requirements are met by design.<br> Establish data quality measurement as a managed practice, KPIs, dashboards, periodic review, and accountability with data owners.<br> Establish data lineage and provenance practices that satisfy AI explainability and regulatory auditability requirements, including GxP-compliant audit trails for Quality, Manufacturing, and Regulatory AI use cases.</p> <p><strong>4. Team leadership & capability development:</strong><br> Lead, hire, and develop the D&A team, Data Engineers, Analytics Engineers, BI Developers, and Business Analysts, sequencing hires in alignment with the platform roadmap and delivery demand.<br> Define and evolve the role design, skills profile, and career framework for the team within the broader Data & AI CoE structure.<br> Set the team's performance culture: clear ownership, high engineering standards, fast feedback, continuous learning, and documentation as a team discipline.<br> Coach and develop team members directly, identifying high-potential individuals, investing in their technical and leadership growth, and building bench strength across roles.<br> Manage team capacity and allocation across the platform roadmap and business delivery demand, ensuring focus stays on high-value work aligned to strategic priorities.<br> Set the engineering craft culture, code review, design review, pairing, and shared technical standards, that lifts the technical quality of all team output.</p> <p><strong>5. Business partnership & vendor engagement:</strong><br> Serve as the senior D&A point of contact for business function leadership, translating business data needs into platform and delivery priorities.<br> Build credibility with business stakeholders through reliable, consistent delivery, data products that are well-understood, well-documented, and match business expectations.<br> Communicate proactively on platform status, delivery commitments, risks, and trade-offs, ensuring stakeholders have a current view and surfacing issues early.<br> Represent D&A in cross-functional planning forums, ensuring the data foundation perspective is present in enterprise architecture, application, and AI investment decisions.<br> Manage operational vendor and partner relationships for the data platform, Databricks, Microsoft Azure, Power BI, and implementation or augmentation partners.</p> <h4>Requirements</h4> <p>Bachelor's degree in Computer Science, Information Systems, Data Engineering, Mathematics, or related discipline.<br> Master's degree in Data Science, Computer Science, Business Administration, or related field is preferred.<br> Relevant certifications in cloud data platforms (e.g., Azure Data Engineer, Databricks Certified Data Engineer Professional) are preferred.<br> Minimum 10 years of progressive experience in data engineering, data platform, or enterprise analytics roles.<br> Minimum 5 years in a senior leadership role with direct team management accountability, hiring, developing, and performance managing a multi-disciplinary technical team.<br> Proven hands-on production experience with Databricks (Delta Lake, Unity Catalog) and Azure data services at platform-design and engineering-lead level.<br> Proven track record building or substantially remediating a cloud-native data platform in a complex, multi-source enterprise environment.<br> Experience with Medallion/lakehouse architecture patterns in production.<br> Experience designing data products and platform capabilities for AI/ML consumption, including Feature Store design, training dataset engineering, and ML data lineage is preferred.<br> Experience working at the interface of a data platform team and an AI/ML team, translating model requirements into data infrastructure specifications and owning the data readiness handoff is preferred.<br> Experience leading a data governance or catalogue implementation, from design through to business adoption.<br> Life sciences, pharmaceutical, or other regulated industry experience is preferred.</p> <h4>Skills:</h4> <p><strong>Technical competencies:</strong><br> Data platform architecture<br> Data engineering, pipeline design & CDC patterns<br> Data modelling, transformation & engineering standards<br> Data governance, quality & catalogue<br> Analytics & BI delivery<br> MLOps & ML platform foundations<br> Delivery management & agile methods</p> <p><strong>Platform & technical skills:</strong><br> Deep practical expertise in Azure data services: ADLS Gen2, Azure Data Factory, Azure DevOps.<br> Hands-on production experience with Databricks, Delta Lake, notebooks, Unity Catalog, MLflow.<br> Strong understanding of incremental load and CDC patterns across enterprise source systems (SAP, Veeva, SuccessFactors, and similar).<br> Power BI at the semantic layer level, understanding how the semantic layer should be designed for enterprise scale.<br> CI/CD for data pipelines, practical implementation at production scale.<br> Data quality frameworks, profiling, expectation testing, alerting, and remediation workflows.<br> Working knowledge of modern data governance tooling: Unity Catalog, Collibra, Purview, or DataHub.</p> <p><strong>Leadership & business skills:</strong><br> Credible with both technical teams and senior business stakeholders.<br> Strong delivery discipline, owns commitments, communicates risks early, and sizes work realistically.<br> Structured thinker, able to take a complex current state and produce a clear, prioritised, sequenced roadmap.<br> Strong written and verbal communication in English; Arabic proficiency valued.<br> Cultural intelligence for working effectively across MENA, US, and Europe.</p></p><p></p>

<p><h4>Description</h4> <p>A leading global pharmaceutical company is seeking a Director, Data & Analytics to take ownership of the strategy, architecture, delivery, and operational performance of its Data & Analytics function. This is a hands-on leadership role overseeing the enterprise data platform, the data products the business relies on, and the team behind them, setting technical direction, delivery standards, and investment priorities while staying personally engaged in key architecture and design decisions. The ideal candidate combines strong technical credibility with senior leadership experience, and will be directly accountable for making the platform AI-ready, ensuring data is governed, traceable, and model-grade to support regulated AI deployment.</p> <h4>Responsibilities:</h4> <p><strong>1. Platform architecture & engineering leadership:</strong><br> Own the enterprise data platform, Azure Data Lake Storage Gen2, Databricks lakehouse (Medallion architecture), Power BI, and Unity Catalog, ensuring it is architecturally sound, standardized, reliable, and engineered to scale.<br> Set and enforce platform engineering standards: ingestion patterns, transformation conventions, Medallion layer contracts, data quality gates, Bronze-to-Gold promotion criteria, and the CI/CD framework that delivers all of it.<br> Own the Unity Catalog governance model, RBAC, lineage, business glossary, and metric definitions, as the platform-enforced foundation for trusted data.<br> Drive the platform roadmap from current state to target, sequencing technical debt remediation, new capability build-out, and platform readiness for downstream AI and analytics demand.<br> Personally lead design reviews and architecture decisions for the platform, engaging directly with the engineering team on complex technical problems where senior technical judgment is required.<br> Own data platform observability and operational excellence, pipeline reliability, SLA adherence, incident response, and data quality monitoring.</p> <p><strong>2. Delivery & data products:</strong><br> Run the D&A delivery programme, from source ingestion and pipeline engineering through to analytics, semantic layer, and data product delivery for business functions.<br> Set and enforce delivery standards: sprint cadence, code review, documentation, testing, validation, and release management practices that govern all team output.<br> Define and own data SLAs to the business, pipeline refresh frequency, availability, and incident response commitments, and ensure delivery is held against them.<br> Own the data integration roadmap, prioritising ingestion of new source systems into the lake in alignment with business demand and platform readiness.<br> Manage complex integration challenges across source systems, engaging directly on technical constraints, working with upstream owners, and designing solutions that align data latency and refresh frequency with business needs.<br> Own the portfolio of data products, datasets, semantic models, and analytics deliverables, ensuring each is documented, well-understood, and fit for the business question it answers.<br> Define and own the standard for what a Gold-layer data product must satisfy to be AI-ready, distinguishing analytics-grade from model-training-grade, with explicit criteria covering completeness, label integrity, statistical consistency, and lineage traceability.</p> <p><strong>3. Data governance & quality:</strong><br> Design and operate the data governance operating model, data ownership, stewardship, quality standards, business glossary, and metric definitions.<br> Embed data quality gates into Medallion layer promotion, making quality a precondition of Bronze-to-Gold progression, with measurable thresholds and clear remediation paths.<br> Own data lineage visibility across the platform so business users can trace the provenance of every number they rely on, end-to-end from source to dashboard.<br> Lead the technical evaluation, selection, and implementation of enterprise data catalogue tooling, including integration with Unity Catalog and the platform metadata layer.<br> Embed appropriate data handling, validation, and audit-trail practices for regulated data domains, partnering with Quality, Regulatory, and Legal to ensure compliance requirements are met by design.<br> Establish data quality measurement as a managed practice, KPIs, dashboards, periodic review, and accountability with data owners.<br> Establish data lineage and provenance practices that satisfy AI explainability and regulatory auditability requirements, including GxP-compliant audit trails for Quality, Manufacturing, and Regulatory AI use cases.</p> <p><strong>4. Team leadership & capability development:</strong><br> Lead, hire, and develop the D&A team, Data Engineers, Analytics Engineers, BI Developers, and Business Analysts, sequencing hires in alignment with the platform roadmap and delivery demand.<br> Define and evolve the role design, skills profile, and career framework for the team within the broader Data & AI CoE structure.<br> Set the team's performance culture: clear ownership, high engineering standards, fast feedback, continuous learning, and documentation as a team discipline.<br> Coach and develop team members directly, identifying high-potential individuals, investing in their technical and leadership growth, and building bench strength across roles.<br> Manage team capacity and allocation across the platform roadmap and business delivery demand, ensuring focus stays on high-value work aligned to strategic priorities.<br> Set the engineering craft culture, code review, design review, pairing, and shared technical standards, that lifts the technical quality of all team output.</p> <p><strong>5. Business partnership & vendor engagement:</strong><br> Serve as the senior D&A point of contact for business function leadership, translating business data needs into platform and delivery priorities.<br> Build credibility with business stakeholders through reliable, consistent delivery, data products that are well-understood, well-documented, and match business expectations.<br> Communicate proactively on platform status, delivery commitments, risks, and trade-offs, ensuring stakeholders have a current view and surfacing issues early.<br> Represent D&A in cross-functional planning forums, ensuring the data foundation perspective is present in enterprise architecture, application, and AI investment decisions.<br> Manage operational vendor and partner relationships for the data platform, Databricks, Microsoft Azure, Power BI, and implementation or augmentation partners.</p> <h4>Requirements</h4> <p>Bachelor's degree in Computer Science, Information Systems, Data Engineering, Mathematics, or related discipline.<br> Master's degree in Data Science, Computer Science, Business Administration, or related field is preferred.<br> Relevant certifications in cloud data platforms (e.g., Azure Data Engineer, Databricks Certified Data Engineer Professional) are preferred.<br> Minimum 10 years of progressive experience in data engineering, data platform, or enterprise analytics roles.<br> Minimum 5 years in a senior leadership role with direct team management accountability, hiring, developing, and performance managing a multi-disciplinary technical team.<br> Proven hands-on production experience with Databricks (Delta Lake, Unity Catalog) and Azure data services at platform-design and engineering-lead level.<br> Proven track record building or substantially remediating a cloud-native data platform in a complex, multi-source enterprise environment.<br> Experience with Medallion/lakehouse architecture patterns in production.<br> Experience designing data products and platform capabilities for AI/ML consumption, including Feature Store design, training dataset engineering, and ML data lineage is preferred.<br> Experience working at the interface of a data platform team and an AI/ML team, translating model requirements into data infrastructure specifications and owning the data readiness handoff is preferred.<br> Experience leading a data governance or catalogue implementation, from design through to business adoption.<br> Life sciences, pharmaceutical, or other regulated industry experience is preferred.</p> <h4>Skills:</h4> <p><strong>Technical competencies:</strong><br> Data platform architecture<br> Data engineering, pipeline design & CDC patterns<br> Data modelling, transformation & engineering standards<br> Data governance, quality & catalogue<br> Analytics & BI delivery<br> MLOps & ML platform foundations<br> Delivery management & agile methods</p> <p><strong>Platform & technical skills:</strong><br> Deep practical expertise in Azure data services: ADLS Gen2, Azure Data Factory, Azure DevOps.<br> Hands-on production experience with Databricks, Delta Lake, notebooks, Unity Catalog, MLflow.<br> Strong understanding of incremental load and CDC patterns across enterprise source systems (SAP, Veeva, SuccessFactors, and similar).<br> Power BI at the semantic layer level, understanding how the semantic layer should be designed for enterprise scale.<br> CI/CD for data pipelines, practical implementation at production scale.<br> Data quality frameworks, profiling, expectation testing, alerting, and remediation workflows.<br> Working knowledge of modern data governance tooling: Unity Catalog, Collibra, Purview, or DataHub.</p> <p><strong>Leadership & business skills:</strong><br> Credible with both technical teams and senior business stakeholders.<br> Strong delivery discipline, owns commitments, communicates risks early, and sizes work realistically.<br> Structured thinker, able to take a complex current state and produce a clear, prioritised, sequenced roadmap.<br> Strong written and verbal communication in English; Arabic proficiency valued.<br> Cultural intelligence for working effectively across MENA, US, and Europe.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>A leading global pharmaceutical company is seeking a Director, Data &amp; Analytics to take ownership of the strategy, architecture, delivery, and operational performance of its Data &amp; Analytics function.<br> This is a hands-on leadership role overseeing the enterprise data platform, the data products the business relies on, and the team behind them, setting technical direction, delivery standards, and investment priorities while staying personally engaged in key architecture and design decisions.<br> The ideal candidate combines strong technical credibility with senior leadership experience, and will be directly accountable for making the platform AI-ready, ensuring data is governed, traceable, and model-grade to support regulated AI deployment.<br> Responsibilities: 1.<br> Platform Architecture &amp; Engineering Leadership: Own the enterprise data platform, Azure Data Lake Storage Gen2, Databricks lakehouse (Medallion architecture), Power BI, and Unity Catalog, ensuring it is architecturally sound, standardised, reliable, and engineered to scale Set and enforce platform engineering standards: ingestion patterns, transformation conventions, Medallion layer contracts, data quality gates, Bronze-to-Gold promotion criteria, and the CI/CD framework that delivers all of it Own the Unity Catalog governance model, RBAC, lineage, business glossary, and metric definitions, as the platform-enforced foundation for trusted data Drive the platform roadmap from current state to target, sequencing technical debt remediation, new capability build-out, and platform readiness for downstream AI and analytics demand Personally lead design reviews and architecture decisions for the platform, engaging directly with the engineering team on complex technical problems where senior technical judgment is required Own data platform observability and operational excellence, pipeline reliability, SLA adherence, incident response, and data quality monitoring 2.<br> Delivery &amp; Data Products: Run the D&amp;A delivery programme, from source ingestion and pipeline engineering through to analytics, semantic layer, and data product delivery for business functions Set and enforce delivery standards: sprint cadence, code review, documentation, testing, validation, and release management practices that govern all team output Define and own data SLAs to the business, pipeline refresh frequency, availability, and incident response commitments, and ensure delivery is held against them Own the data integration roadmap, prioritising ingestion of new source systems into the lake in alignment with business demand and platform readiness Manage complex integration challenges across source systems, engaging directly on technical constraints, working with upstream owners, and designing solutions that align data latency and refresh frequency with business needs Own the portfolio of data products, datasets, semantic models, and analytics deliverables, ensuring each is documented, well-understood, and fit for the business question it answers Define and own the standard for what a Gold-layer data product must satisfy to be AI-ready, distinguishing analytics-grade from model-training-grade, with explicit criteria covering completeness, label integrity, statistical consistency, and lineage traceability 3.<br> Data Governance &amp; Quality: Design and operate the data governance operating model, data ownership, stewardship, quality standards, business glossary, and metric definitions Embed data quality gates into Medallion layer promotion, making quality a precondition of Bronze-to-Gold progression, with measurable thresholds and clear remediation paths Own data lineage visibility across the platform so business users can trace the provenance of every number they rely on, end-to-end from source to dashboard Lead the technical evaluation, selection, and implementation of enterprise data catalogue tooling, including integration with Unity Catalog and the platform metadata layer Embed appropriate data handling, validation, and audit-trail practices for regulated data domains, partnering with Quality, Regulatory, and Legal to ensure compliance requirements are met by design Establish data quality measurement as a managed practice, KPIs, dashboards, periodic review, and accountability with data owners Establish data lineage and provenance practices that satisfy AI explainability and regulatory auditability requirements, including GxP-compliant audit trails for Quality, Manufacturing, and Regulatory AI use cases 4.<br> Team Leadership &amp; Capability Development: Lead, hire, and develop the D&amp;A team, Data Engineers, Analytics Engineers, BI Developers, and Business Analysts, sequencing hires in alignment with the platform roadmap and delivery demand Define and evolve the role design, skills profile, and career framework for the team within the broader Data &amp; AI CoE structure Set the team's performance culture: clear ownership, high engineering standards, fast feedback, continuous learning, and documentation as a team discipline Coach and develop team members directly, identifying high-potential individuals, investing in their technical and leadership growth, and building bench strength across roles Manage team capacity and allocation across the platform roadmap and business delivery demand, ensuring focus stays on high-value work aligned to strategic priorities Set the engineering craft culture, code review, design review, pairing, and shared technical standards, that lifts the technical quality of all team output 5.<br> Business Partnership &amp; Vendor Engagement: Serve as the senior D&amp;A point of contact for business function leadership, translating business data needs into platform and delivery priorities Build credibility with business stakeholders through reliable, consistent delivery, data products that are well-understood, well-documented, and match business expectations Communicate proactively on platform status, delivery commitments, risks, and trade-offs, ensuring stakeholders have a current view and surfacing issues early Represent D&amp;A in cross-functional planning forums, ensuring the data foundation perspective is present in enterprise architecture, application, and AI investment decisions Manage operational vendor and partner relationships for the data platform, Databricks, Microsoft Azure, Power BI, and implementation or augmentation partners Bachelor's degree in Computer Science, Information Systems, Data Engineering, Mathematics, or related discipline Master's degree in Data Science, Computer Science, Business Administration, or related field is preferred Relevant certifications in cloud data platforms (e.<br>g., Azure Data Engineer, Databricks Certified Data Engineer Professional) are preferred Minimum 10 years of progressive experience in data engineering, data platform, or enterprise analytics roles Minimum 5 years in a senior leadership role with direct team management accountability, hiring, developing, and performance managing a multi-disciplinary technical team Proven hands-on production experience with Databricks (Delta Lake, Unity Catalog) and Azure data services at platform-design and engineering-lead level Proven track record building or substantially remediating a cloud-native data platform in a complex, multi-source enterprise environment Experience with Medallion/lakehouse architecture patterns in production Experience designing data products and platform capabilities for AI/ML consumption, including Feature Store design, training dataset engineering, and ML data lineage is preferred Experience working at the interface of a data platform team and an AI/ML team, translating model requirements into data infrastructure specifications and owning the data readiness handoff is preferred Experience leading a data governance or catalogue implementation, from design through to business adoption Life sciences, pharmaceutical, or other regulated industry experience is preferred Skills : Technical Competencies: Data Platform Architecture Data Engineering, Pipeline Design &amp; CDC Patterns Data Modelling, Transformation &amp; Engineering Standards Data Governance, Quality &amp; Catalogue Analytics &amp; BI Delivery MLOps &amp; ML Platform Foundations Delivery Management &amp; Agile Methods Platform &amp; Technical Skills: Deep practical expertise in Azure data services: ADLS Gen2, Azure Data Factory, Azure DevOps Hands-on production experience with Databricks, Delta Lake, notebooks, Unity Catalog, MLflow Strong understanding of incremental load and CDC patterns across enterprise source systems (SAP, Veeva, SuccessFactors, and similar) Power BI at the semantic layer level, understanding how the semantic layer should be designed for enterprise scale CI/CD for data pipelines, practical implementation at production scale Data quality frameworks, profiling, expectation testing, alerting, and remediation workflows Working knowledge of modern data governance tooling: Unity Catalog, Collibra, Purview, or DataHub Leadership &amp; Business Skills: Credible with both technical teams and senior business stakeholders Strong delivery discipline, owns commitments, communicates risks early, and sizes work realistically Structured thinker, able to take a complex current state and produce a clear, prioritised, sequenced roadmap Strong written and verbal communication in English; Arabic proficiency valued Cultural intelligence for working effectively across MENA, US, and Europe</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Responsibilities:</strong></p> <ul> <li>Lead the development and execution of the bank s strategic planning process in alignment with its vision and mission.</li> <li>Collaborate with senior management to define strategic objectives and KPIs using the Balanced Scorecard approach.</li> <li>Oversee feasibility studies, business cases, and strategic initiatives.</li> <li>Prepare and execute short- and medium-term tactical plans supporting strategic objectives.</li> <li>Oversee strategic budgeting to ensure alignment between financial resources and sustainability initiatives.</li> <li>Coordinate across departments to integrate sustainability into strategic planning.</li> <li>Monitor industry trends and best practices locally and internationally.Lead and manage the strategic planning, sustainability, and performance monitoring teams.</li> <li>Provide coaching, guidance, and development opportunities for team members.</li> <li>Foster a collaborative, high-performance culture within the department.</li> <li>Monitor strategic initiatives and sustainability KPIs to track progress and improvement opportunities.</li> <li>Ensure accurate and timely reporting to senior management and stakeholders.</li> <li>Analyze performance results and recommend improvement actions.</li> <li>Collaborate with senior leadership and business units to gather inputs and feedback.</li> <li>Engage internal and external stakeholders to promote sustainability and transparency.</li> <li>Identify risks related to strategic initiatives and sustainability practices.</li> <li>Develop and implement risk mitigation strategies and ensure regulatory compliance.</li> <li>Oversee Corporate Social Responsibility (CSR) initiatives.</li> </ul> <p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications:</strong></p> <ul> <li>Bachelor s degree in business administration, Sustainability, Environmental Management, or a related field. A Master s degree is preferred.</li> <li>Minimum of 5 years of experience in strategic planning, sustainability, or relevant leadership roles.</li> <li>Knowledge of relevant laws, regulations, and internal policies. Strong understanding of organizational structures and functions.</li> <li>Strong financial acumen (budgeting, cost analysis, financial statements).</li> <li>Leadership and team management skills.</li> <li><div>Strong strategic thinking and long-term planning ability.</div></li> <li><div>Deep knowledge of sustainability practices and integration into business operations.</div></li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Responsibilities</strong></p> <p><strong>JOB SUMMARY</strong></p> <p>Good information management is the foundation of this role. The Digital Knowledge and Platforms Analyst is responsible for the quality, organization, and governance of information across KEO's digital platforms - spanning Microsoft SharePoint Online, Autodesk Construction Cloud, Digital Asset Management systems, and other information repositories. The Analyst designs intuitive information architectures, enforces governance standards, eliminates content debt, and builds the conditions in which organizational knowledge can be captured, shared, and reused effectively. Working at the intersection of information management, knowledge management, and platform administration, the role ensures KEO's information environment is clean, governed, and genuinely useful - and structured to serve as a strong foundation for AI-assisted knowledge retrieval and intelligent automation.</p> <p><strong>KEY TASKS AND RESPONSIBILITIES</strong></p> <p><strong>SharePoint Platform Administration &amp; Governance</strong></p> <ul> <li>Design and continuously improve KEO's enterprise information architecture across all digital platforms - including SharePoint Online, Autodesk Construction Cloud (ACC), and Digital Asset Management (DAM) systems - ensuring content is logically structured, consistently classified, and easily discoverable.</li> <li>Define and enforce governance standards across all repositories, covering naming conventions, metadata schemas, permission models, retention policies, and content lifecycle management, and conduct regular audits to identify and remediate redundant, outdated, and trivial (ROT) content.</li> </ul> <p><strong>Digital Asset Management</strong></p> <ul> <li>Administer KEO's DAM system, ensuring all digital assets - including images, project photography, marketing collateral, and branded content - are correctly ingested, tagged, classified, and accessible to authorized users under clear governance standards covering naming, metadata, rights management, and lifecycle policies.</li> <li>Drive DAM adoption across marketing, communications, and project teams, improving asset discoverability and reducing duplication across the organization.</li> </ul> <p><strong>Knowledge Management &amp; Content Strategy</strong></p> <ul> <li>Work with business units and functional leads to capture, organize, and publish knowledge assets - including lessons learned, SOPs, templates, and best practice guides - and maintain KEO's intranet content strategy, ensuring SharePoint pages and knowledge hubs are current, well-structured, and genuinely useful to a global workforce.</li> </ul> <p><strong>AI-Ready Information &amp; Intelligent Knowledge Retrieval</strong></p> <ul> <li>Ensure KEO's information repositories are structured, governed, and tagged to a standard that supports AI-assisted knowledge retrieval - including Microsoft Copilot, Azure AI Search, and future AI-powered tools - working closely with the Data and AI Analyst to unlock document intelligence, semantic search, and knowledge synthesis use cases.</li> <li>Proactively explore AI-powered information management capabilities - including auto-tagging, intelligent content recommendations, and AI-assisted lifecycle management - providing the Enterprise Digital Solutions Manager with evaluation insights and innovation recommendations.</li> </ul> <p><strong>Workflow Design &amp; Process Automation</strong></p> <ul> <li>Identify and design information workflow automation opportunities using Power Automate, SharePoint workflows, and ACC workflow tools, supporting the deployment of automated content lifecycle processes - including review reminders, approval routing, and archiving - and documenting solutions with clear business cases.</li> </ul> <p><strong>Governance, Compliance &amp; Audit Readiness</strong></p> <ul> <li>Ensure all information platforms comply with KEO's records management policies, information security requirements, and data protection obligations, maintain audit-ready documentation and work with the Cybersecurity and Digital Trust team to align platforms with access control governance and zero-trust principles.</li> </ul> <p><strong>Stakeholder Engagement &amp; Training</strong></p> <ul> <li>Engage proactively with business units and project teams to translate information management needs into practical platform solutions, deliver training on SharePoint, ACC, and DAM best practices and act as the primary point of contact for information management queries across KEO's global workforce.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications</strong></p> <ul> <li>8-10+ years of experience in information management, knowledge management, SharePoint administration, or document control role within an enterprise or project-based environment.</li> <li>Hands-on experience administering Microsoft SharePoint Online, including site architecture, permissions, metadata, content types, and governance.</li> <li>Practical experience designing and implementing information architecture and taxonomy frameworks across multiple repositories or platforms.</li> <li>Familiarity with Digital Asset Management (DAM) systems and digital asset governance principles.</li> <li>Experience conducting content audits and driving ROT remediation programmes.</li> <li>Familiarity with records management principles, information governance frameworks, and data protection requirements.</li> <li>Experience delivering end-user training and driving platform adoption across a diverse, geographically distributed workforce.</li> <li>Exposure to Microsoft Copilot, AI-assisted knowledge management, or intelligent search tools is advantageous.</li> <li>Experience in the AEC (Architecture, Engineering, and Construction) or professional services sector is advantageous.</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p> <p><strong>KEY DUTIES AND RESPONSIBILITIES:</strong></p> <p><strong>Program Design &amp; Business Development</strong></p> <ul> <li>Support country programs in-person and remotely to design winning submissions and generally position IRC for continued success in our technical domains:</li> <li>Advise on and/or provide hands-on support on assessments, including application and contextualization of technical standards.</li> <li>Substantially contribute to the design/development of theories of change and results frameworks, and other proposal technical content.</li> <li>Support the in-country technical lead(s) in analyzing relevant information, including available M&amp;E and client feedback data, to prepare for design meetings/conversations.</li> <li>Participate in project design meetings for all relevant proposals.</li> <li>Advise on program modalities and strategic partnership development based on evidence, scale considerations, and how we can best support, complement, and reinforce local systems.</li> <li>Review and validate design meeting decisions around technical design quality, including alignment of narratives, log-frames, and budgets to IRC standards and outcomes.</li> <li>Promote and support design collaboration with partners and clients and integration of safe, inclusive, and transformative programming approaches.</li> <li>Review proposals before submission to the donor (as required in certain circumstances, play a larger role in proposal technical narrative writing).</li> <li>Participate in technical discussions with potential donors and partners as needed/requested.</li> <li>Ensure alignment of proposals with global nutrition evidence and frameworks (WHO, UNICEF, SUN, etc.) and support innovative and digital nutrition interventions where feasible.</li> </ul> <p><strong>Strategy &amp; Communications</strong></p> <ul> <li>Contribute regional reflections in Nutrition Global Practice Area strategic framing, including global priority setting and malnutrition Impact Scale planning, based on in-depth knowledge of regional strengths and needs.</li> <li>Participate in and contribute technical input Country Program Strategy Action Plans and related country-level health strategies, ensuring Nutrition components are of high technical quality and well-integrated into broader strategic priorities.</li> <li>Lead and/or contribute to regional partnerships with key regional stakeholders as appropriate, helping to shape regional strategic opportunities.</li> <li>Contribute to and/or lead global and regional Concept Note development and prepare regional technical portfolio snapshots for internal planning and external communication.</li> <li>Collaborate with Global Practice Team Leads and specialists to develop global health tools, concepts, and resources based on professional interest and subject matter expertise.</li> <li>Support knowledge sharing and thought leadership by contributing to technical publications, policy briefs, and presentations on regional nutrition innovations, challenges, and best practices where appropriate.</li> <li>Contribute to the delivery of broader Health TU strategic priorities.</li> <li>Represent IRC in key regional and/or global technical meetings as necessary.</li> </ul> <p><strong>Implementation Support</strong></p> <ul> <li>Support country programs with the recruitment, onboarding, and training of technical coordinators and other key nutrition program staff or consultants.</li> <li>Assess and provide feedback on program quality to inform improvements, adaptations, and critical learning, providing follow up support to country programs as needed.</li> <li>Work with Health TU teams to develop systems for monitoring progress on quality improvement and quality of care and support monitoring and compliance with global standards and IRC guidelines.</li> <li>Collaborate with country program colleagues to monitor and analyze key indicators to inform periodic review, program adaptation, and course-correction as needed.</li> <li>Provide technical capacity strengthening through ongoing mentoring, coaching, and trainings with country program focal points.</li> <li>Review and share nutrition program-specific tools/resources/curricula.</li> <li>Participate in joint regional TA meetings and share updates on nutrition programming in the relevant countries and global initiatives.</li> </ul> <p><strong>Capacity Strengthening &amp; Learning</strong></p> <ul> <li>Collaborate with other TAs within the region to promote integrated programming leadership, within the Health TU, with other sectors (VPR, ERD, Education) and with multi-country project management units.</li> <li>Support countries/regions to document and share key program learnings.</li> <li>Coordinate with Nutrition TAs in other regions to strengthen cross-country and cross-regional learning and peer exchange on identified technical topics.</li> <li>Plan and lead/coordinate delivery of group capacity building in the regions, identify asynchronous and synchronous learning opportunities for Health Unit and country program technical staff.</li> <li>Collaborate with the Quality in Emergencies team and Emergencies Management Unit (EMU) counterparts during emergency classifications to support country programs to assess, design and implement high quality programming in acute emergency situations.</li> <li>Contribute to global learning and evidence agenda and refresh the sectoral evidence base in collaboration with global and regional staff to influence approaches.</li> <li>Maintain currency with sectoral best practices through continual learning and development.</li> <li>Contribute to publications and peer-reviewed articles documenting technical and research findings from IRC s nutrition implementation.</li> <li>Facilitate regional /cross regional nutrition learning networks/forums, and as needed collaborate with the Global Practice team in designing context-specific capacity building materials/activities.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A minimum of 6-8 years of relevant experience in implementing and/or managing health programs with strong experience/background in Nutrition, with on the ground programmatic experience in a service delivery organization, NGO or comparable international agency required.</p> <p>Experience and familiarity with related donors, peer agencies and national contexts required, preferably in humanitarian, post-crisis, or climate- impacted contexts.</p> <p>Demonstrated expertise in technical program design, monitoring and evaluation, with the ability to turn concepts and strategy into measurable action.</p> <p>Experience in technical tools and materials development, monitoring and evaluation, and research in relation to environmental health is highly desired.</p> <p>Familiarity with nutrition-specific and nutrition-sensitive program monitoring, evaluation, and learning frameworks.</p> <p>Experience in strategy development and working across sectors or disciplines is highly desired.</p> <p>Experience working in/understanding MENAU and Asia regional or country contexts.</p> <p>Excellent verbal and written communications skills in English. Arabic is an asset.</p> <p>Strong organizational and time-management skills; proven ability to prioritize and deliver projects on time and independently.</p> <p>Technical capacity building and mentorship skills.</p> <p>Demonstrated ability to navigate a dynamic, cross-functional, global team structure in a large multi-national organization.</p> <p>Strong cross-cultural communication and ability to collaborate effectively across diverse teams.</p> <p>Strong analytical and problem-solving abilities, including the capacity to interpret complex data, identify key issues, and develop practical, evidence-based solutions.</p> <p>Demonstrated ability to work effectively with internal and external stakeholders at all levels.</p> <p>Highly proficient in Microsoft Office suite.</p> <p>Ability to manage and work through change in a proactive and positive manner.</p> <p>Bachelor's degree in nutrition or a relevant field required; master's degree preferred.</p><p></p></section>

<p><h4>Role overview</h4> <p>We are seeking a customer-facing infrastructure professional to provide end-to-end operational support, technical guidance, and service coordination. The ideal candidate will combine strong hands-on technical expertise with excellent stakeholder management to ensure high availability, proactive risk mitigation, and exceptional customer service.</p> <h4>Key responsibilities</h4> <li>Act as the primary technical contact for customer operational issues, escalations, and service reviews.</li> <li>Manage and support infrastructure including storage, compute, SAN, and backup platforms.</li> <li>Monitor infrastructure health, performance, capacity, and lifecycle, providing proactive recommendations and risk mitigation.</li> <li>Plan and coordinate hardware/software upgrades and change activities.</li> <li>Coordinate field services, work orders, engineer dispatch, spare parts, and partner activities.</li> <li>Deliver regular reports on asset health, incidents, capacity, and service improvements.</li> <li>Build strong customer relationships while ensuring SLA compliance and continuous service optimization.</li> <h4>Requirements</h4> <li>5+ years of experience in infrastructure support, storage engineering, or technical account management.</li> <li>Strong hands-on experience with Dell technologies: <br> <strong>Storage:</strong> PowerStore, PowerMax, Unity, PowerScale, ECS, Data Domain<br> <strong>Compute:</strong> Dell PowerEdge Servers, MX Platform<br> <strong>SAN:</strong> Connectrix, Brocade</li> <li>Good understanding of SAN/NAS/Object Storage, VMware, networking fundamentals, performance monitoring, capacity planning, and infrastructure troubleshooting.</li> <li>Knowledge of ITIL processes (Incident, Problem, and Change Management).</li> <li>Excellent communication, stakeholder management, and customer-facing skills.</li> <li>Dell certifications are a plus.</li></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Responsibilities</strong></p> <ul> <li>Design and develop augmented reality (AR) applications for smart glasses and wearable platforms.</li> <li>Build real-time visual overlays and spatial interaction experiences.</li> <li>Integrate AR systems with AI models, computer vision pipelines, and external APIs.</li> <li>Evaluate, test, and optimize AR hardware, SDKs, and system performance.</li> <li>Collaborate with AI engineers, software developers, and product teams to deliver AR solutions.</li> <li>Support prototyping, testing, and deployment of AR applications in wearable environments.</li> <li>Optimize latency, stability, and overall user experience in real-time AR systems.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications</strong></p> <ul> <li>Strong hands-on experience in Augmented Reality (AR) development.</li> <li>Proven experience working with AR glasses or wearable computing devices.</li> <li>Proficiency in Unity, OpenXR, AR SDKs, or similar AR development frameworks.</li> <li>Strong understanding of real-time rendering and spatial computing concepts.</li> <li>Experience integrating cameras, sensors, APIs, and edge devices.</li> <li>Familiarity with AI-assisted AR applications is a strong advantage.</li> <li>Strong problem-solving and debugging skills in complex technical environments.</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Security Analyst will participate and be part of information security monitoring and incident handling team in order to monitor and manage all information security incidents and risks and solve them as per the business security requirements. The Security Analyst will work and follow-up with the IT Teams and other Business Units to develop action plans to mitigate identified vulnerabilities and promote security initiatives. Key Activities Include: Work as part of 24x7 security operation team Monitor the Security Information and Event Management System (SIEM) and follow up all related security incidents and events. Follow the day-to-day operations related to own job to ensure continuity of work Respond to security incidents and report on incident handling and resolution. Participate in forensic analysis and data recovery, and penetration testing. Perform daily security analysis and scanning and assessment for information security risks, threats and vulnerabilities. Proactive research to identify and understand new threats, vulnerabilities, and exploits. Configuration and administration of security systems and tools. Define and evaluate security technologies required to ensure safe technology operation and detection of cyber-attack. Provide the security recommendations on actions which assist in improving security posture within CLIENT Environment. Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner Participating in reviewing and documenting computer security and emergency gate identified vulnerabilities and promote security initiatives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in IT, Engineering</li><li>3+ years of experience in IT/Security operations or SOC role.</li><li>Network+, CCNA R&amp;S, Security +, Linux security, windows security or forensics training is plus.</li><li>Professional Security certification preferred (CIHE, CEH, CPTE, or equivalent).</li><li>Knowledge and experience in network switches, routers and firewalls</li><li>Knowledge of Microsoft Word, Project, Excel, Access,</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Security Analyst will participate and be part of information security monitoring and incident handling team in order to monitor and manage all information security incidents and risks and solve them as per the business security requirements. The Security Analyst will work and follow-up with the IT Teams and other Business Units to develop action plans to mitigate identified vulnerabilities and promote security initiatives. Key Activities Include: Work as part of 24x7 security operation team Monitor the Security Information and Event Management System (SIEM) and follow up all related security incidents and events. Follow the day-to-day operations related to own job to ensure continuity of work Respond to security incidents and report on incident handling and resolution. Participate in forensic analysis and data recovery, and penetration testing. Perform daily security analysis and scanning and assessment for information security risks, threats and vulnerabilities. Proactive research to identify and understand new threats, vulnerabilities, and exploits. Configuration and administration of security systems and tools. Define and evaluate security technologies required to ensure safe technology operation and detection of cyber-attack. Provide the security recommendations on actions which assist in improving security posture within CLIENT Environment. Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner Participating in reviewing and documenting computer security and emergency gate identified vulnerabilities and promote security initiatives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in IT, Engineering</li><li>3+ years of experience in IT/Security operations or SOC role.</li><li>Network+, CCNA R&amp;S, Security +, Linux security, windows security or forensics training is plus.</li><li>Professional Security certification preferred (CIHE, CEH, CPTE, or equivalent).</li><li>Knowledge and experience in network switches, routers and firewalls</li><li>Knowledge of Microsoft Word, Project, Excel, Access,</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Lead and oversee the Compliance function in Jordan, ensuring adherence to regulatory requirements, internal policies, and industry best practices.<br> Monitor and assess regulatory developments issued by the Central Bank of Jordan and other authorities, ensuring timely implementation across the Bank.<br> Oversee AML/CFT, sanctions compliance, FATCA/CRS requirements, fraud risk management, and customer protection initiatives.<br> Conduct compliance risk assessments, gap analyses, and compliance testing activities, and recommend corrective actions to strengthen the control environment.<br> Review and assess compliance risks associated with new products, services, projects, and delivery channels.<br> Provide compliance advisory support and guidance to business units and management on regulatory and compliance matters.<br> Develop, review, and enhance compliance policies, procedures, and frameworks to ensure ongoing regulatory compliance.<br> Oversee regulatory examinations, internal and external audit reviews, and the implementation of corrective action plans.<br> Prepare and present compliance reports, key risk indicators, and recommendations to senior management and relevant committees.<br> Promote a strong compliance culture through training, awareness programs, and continuous engagement with stakeholders.<br> Bachelor’s degree in Business Administration, Banking, Law, or a related field.<br> Minimum of 10 years of experience in Compliance, Anti-Money Laundering (AML), and Counter-Terrorist Financing (CTF) within the banking sector.<br> Professional certifications such as CAMS, ICA, or equivalent are preferred.<br> Comprehensive knowledge of Central Bank of Jordan regulations and local banking legislation.<br> Advanced knowledge of AML/CFT requirements, international sanctions, FATCA, and CRS regulations.<br> Strong analytical skills with the ability to assess risks and identify regulatory gaps.<br> Ability to prepare professional reports and presentations.<br> Strong leadership and supervisory capabilities.<br> Excellent communication, negotiation, and influencing skills.<br> Fluency in English, both written and spoken.<br> Ability to work under pressure and make sound decisions.<br> Advanced proficiency in banking systems and related applications.<br></span> </div>

<h4 ><u >Job background:</u></h4> <div class="ltr description_div" > <p >The purpose of this job is to hire Homeroom teacher for the Primary Year Program.</p> <p ><u >Roles and Responsibilities:</u></p> <p dir="rtl" >The main role of the Homeroom Teacher is to implement and teach the primary students according to the International Baccalaureate curriculum. The following bullets briefly explain main duties and responsibilities of the job that is not limited to</p> <ul > <li >Plan, initiate, support and guide the units of inquiry,&nbsp;Arabic Language, and Math which involve knowledge and understanding of the IB resources.&nbsp;</li> <li >Create appropriate learning experience (field work, learning engagements) and creating challenging and engaging learning opportunities for all students.</li> <li >Motivate students to perform at their best through differentiated instructions and using varieties of styles.</li> <li >Contribute to the enrichment of learning engagements.</li> <li >Monitor students’ performance to enhance their understanding and master skills.</li> <li >Monitor students’ progress through effective assessment.</li> <li >Communicate regularly and constructively with students and parents.</li> <li >Use teaching methods engaging students, stimulating intellectual curiosity including the use of effective questioning, presentation and resources.</li> <li >Set high expectations for student’s behavior, establishing and maintaining a good standard of behavior management through well focused teaching and through positive and productive relationships.</li> <li >Any other duties as assigned.</li> </ul> <p ><u >Job Qualifications:</u></p> <ul > <li >University degree in Child education or any related specialization.</li> <li >Minimum 2 years of Experience in Teaching.</li> <li >Good Command in English Language is preferred.</li> <li >Computer skills at a level that permits creative use of technology in the classroom.</li> </ul> <p ><u >Key competencies:</u></p> <ul > <li >Able to prepare reports and deliver oral presentations.</li> <li >Strong service orientation, flexibility and understanding of different school stakeholders’ needs is essential.</li> <li >Presentation skills and ability to speak in public in confidence.</li> <li >Excellent planning, coordinating, organizing and analyzing abilities are essential.</li> <li >Excellent interpersonal skills and the ability to establish and maintain effective working relations with teachers at all levels in a multicultural environment.</li> </ul>

<p><h4>Role overview</h4> <p>We are seeking a customer-facing infrastructure professional to provide end-to-end operational support, technical guidance, and service coordination. The ideal candidate will combine strong hands-on technical expertise with excellent stakeholder management to ensure high availability, proactive risk mitigation, and exceptional customer service.</p> <h4>Key responsibilities</h4> <li>Act as the primary technical contact for customer operational issues, escalations, and service reviews.</li> <li>Manage and support infrastructure including storage, compute, SAN, and backup platforms.</li> <li>Monitor infrastructure health, performance, capacity, and lifecycle, providing proactive recommendations and risk mitigation.</li> <li>Plan and coordinate hardware/software upgrades and change activities.</li> <li>Coordinate field services, work orders, engineer dispatch, spare parts, and partner activities.</li> <li>Deliver regular reports on asset health, incidents, capacity, and service improvements.</li> <li>Build strong customer relationships while ensuring SLA compliance and continuous service optimization.</li> <h4>Requirements</h4> <li>5+ years of experience in infrastructure support, storage engineering, or technical account management.</li> <li>Strong hands-on experience with Dell technologies: <br> <strong>Storage:</strong> PowerStore, PowerMax, Unity, PowerScale, ECS, Data Domain<br> <strong>Compute:</strong> Dell PowerEdge Servers, MX Platform<br> <strong>SAN:</strong> Connectrix, Brocade</li> <li>Good understanding of SAN/NAS/Object Storage, VMware, networking fundamentals, performance monitoring, capacity planning, and infrastructure troubleshooting.</li> <li>Knowledge of ITIL processes (Incident, Problem, and Change Management).</li> <li>Excellent communication, stakeholder management, and customer-facing skills.</li> <li>Dell certifications are a plus.</li></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We're looking for Infrastructure Storage Engineer &amp; Technical Account Manager Role Overview We are seeking a customer-facing infrastructure professional to provide end-to-end operational support, technical guidance, and service coordination.<br> The ideal candidate will combine strong hands-on technical expertise with excellent stakeholder management to ensure high availability, proactive risk mitigation, and exceptional customer service.<br> Key Responsibilities Act as the primary technical contact for customer operational issues, escalations, and service reviews.<br> Manage and support infrastructure including Storage, Compute, SAN, and Backup platforms.<br> Monitor infrastructure health, performance, capacity, and lifecycle, providing proactive recommendations and risk mitigation.<br> Plan and coordinate hardware/software upgrades and change activities.<br> Coordinate field services, work orders, engineer dispatch, spare parts, and partner activities.<br> Deliver regular reports on asset health, incidents, capacity, and service improvements.<br> Build strong customer relationships while ensuring SLA compliance and continuous service optimization.<br> 5+ years of experience in Infrastructure Support, Storage Engineering, or Technical Account Management.<br> Strong hands-on experience with Dell technologies: Storage: PowerStore, PowerMax, Unity, PowerScale, ECS, Data Domain Compute: Dell PowerEdge Servers, MX Platform SAN: Connectrix, Brocade Good understanding of SAN/NAS/Object Storage, VMware, networking fundamentals, performance monitoring, capacity planning, and infrastructure troubleshooting.<br> Knowledge of ITIL processes (Incident, Problem, and Change Management).<br> Excellent communication, stakeholder management, and customer-facing skills.<br> Dell certifications are a plus.<br></span> </div>