Associate - Catalog (L2)

Amazon - الأردن - Amman
External Job Description


Core Responsibilities
  • Handle the day-to-day volumes of the assigned tasks and ensure the given SLA are met per quality standards
  • Flexible with working schedule; expected to work weekends and holidays.
  • Willingness to take initiatives & responsibilities and work on weekends, and outside of the "standard" work day
  • Ability to work overtime as dictated by business need; as much as 40 hours a week, most often occurring in the weeks surrounding any official holidays.
  • Maintain records of day-to-day work by updating trackers to reflect work done
  • If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead
  • Interacting and coordinating with vendors/buyers to accurately reflect the Amazon catalog for price, product details and other product-related information

Basic Qualifications
  • Bachelor’s degree in any discipline or 2 years of experience in a similar role.
  • Ability to dive deep into a problem, perform ‘Root Cause Analysis’ and identify constraints to recommend a solution – on this, we will test the candidate’s ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions
  • Ability to deal with ambiguity – use discretion and judgment to take decisions on critical business tasks based on available information

Preferred Qualifications

Skills and Competencies
  • Strong written and verbal communication skills in English and Arabic.
  • Strong business communication skills – ability to communicate with internal/external stakeholders clearly and concisely
  • MS Excel proficiency – ability to mine voluminous data for specific detail according to instructions provided. Knowledge in VB Scripting and macros.
  • Strong analytical skills – Ability to do high school level arithmetic
  • Familiarity with navigating the internet – research techniques on the internet and finding required information quickly

Company - Nuqtat Al Taknalojia
Job ID: A1453115
تاريخ النشر: ٢ مارس ٢٠٢١
الناشر: Company Website
تاريخ النشر: ٢ مارس ٢٠٢١
الناشر: Company Website