HUMAN RESOURCES OFFICER

JOB DETAILS: 
DIVISION: Operations
LOCATION: Mafraq GovernorateGRADE: National D2

TEAM: Human Resources

CONTRACT TYPE: Fixed Term – 3 months renewable

JOB FAMILY: Human Resource

SALARY: gross annum JOD 16,198 – 21,908

HOURS: 40 hours per week per

FLEXIBLE WORKING: We believe flexible working is key to building the Oxfam of the future, so we’re open to

talking through the type of flexible arrangements which might work for you.

TEAM PURPOSE: To provide effective support to the Syria Crisis Refugee Response Programmes in Jordan.

JOB PURPOSE: To provide human resources support, to enhance the organisation’s performance

through our people.

POST HOLDER REPORTS TO: Country HR Manager

DIMENSIONS OF THE ROLE

1. Supervise/monitor resources within defined boundaries or a specialist area, which may include people, assets and/or budgets.
2. Provide support and advice to managers on areas of work covered in their remit.
3. Provide support for and implements operational plans to agreed standards.
4. Assist with the development of solutions to diverse and complex problems and develops solutions to more routine problems.

KEY RESPONSIBILITIES
Policies and Labour Law

1. Advise managers on interpretation of Oxfam HR policies, procedures, systems and processes and Oxfam staff handbook and lead in any necessary review process.
2. Monitor and advise management on changes in Oxfam HR policies,procedures, systems, processes.
3. Monitor and support the implementation of HR policies and procedures within the programme and report non-adherence to the Solid Waste Program Manager.
4. Participate in forums or working groups relating to HR management and feedback to management. 

Recruitment and Induction: 
1. Assist the recruitment manager in recruitment processes including placing adverts, long listing, interviewing, organising tests, maintaining the recruitment database for Jordan, proper filing of recruitmentrecords. 
2. Assist managers in taking up references and obtaining results of pre-employment medicals as per Oxfam policy.

3. Ensure that all vacancy bulletins are circulated and that standard Oxfam forms etc. made available to staff.

4. Ensure that terms and conditions for all staff fall within established Oxfam GB policy.
5. Ensure that all new staff are issued with Oxfam ID cards.

Staff Records
1. Ensure issuing contracts, renewing contracts and keeping management informed of contracts end dates.
2. Monitor dates relating to probationary periods, performance review, and end of contracts; keep leave administration up-to-date, and inform managers of leave balances of their staff.
3. Ensure that personal files for all staff are complete and up-to-date; and documents properly filed in individual staff files and online in box. Ensure that all records for all Oxfam GB Jordan staff (leave, performance management, medical claims and any others) are up-to-date.

Ensure that for leavers all leavers procedures are followed (exit interview, equipment or documents are retrieved, leavers financial checklist)
Ensure that the monthly payroll is done timely and accurately, in coordination with the HR Department, Amman office.
Ensure that the Global Online Database (GOLD) record is up to date for all Zaatari camp-and HC based staff.

Welfare & Staff Health

1. Monitor absence as result of illness and inform managers of trends.
2. Liaise with medical providers ensuring a high quality of service is offered.
3. Ensure medical evacuation procedures through MSH/healix are in place and appropriate advice given to (international) staff.
4. Arrange for information sessions on stress management.
5. Arrange for first aid training for selected staff

Staff Development
1. Ensure that Oxfam GB’s performance management system and all relevant processes are implemented in accordance with the Organisation’s performance management cycle.
2. Coach and support managers to optimize the performance of their staff, ensuring assessment of performance is objective and that poor performance is addressed appropriately.
3. Produce an annual Training Needs Analysis based on Performance Review reports received.

4. Build up a database of training providers; provide information to the field and arrange attendance at training courses.

Other:
1. Undertaking any other tasks at the request of the Solid Waste Program Manager/Senior Managers.
PERSON SPECIFICATION
Most importantly, every individual at Oxfam needs to be able to:

Live our values of INCLUSION, ACCOUNTABILITY and EMPOWERMENT (read more about these here).
Ensure you commit to our ORGANISATIONAL ATTRIBUTES (including adhering to the Code of Conduct):
1 Be committed to our feminist principles, and to
2. Be committed to undertaking Oxfam’s applying them in your day-to-day behaviour and your work. Be ready to keep learning, with safeguarding training and adhering to relevant policies, to ensure all people who come into Oxfam
accountability to those who experience oppression are as safe as possible. as a result of their identities, such as their
gender, race/ethnicity, disability or class. 

Experience, Knowledge & Competencies
Essentials

1. Generalist HR experience, and good knowledge of recruitment procedures. Advise and inspire confidence using professional/ specialist knowledge.
2. Good knowledge of Jordan Labor Law including social security and income tax.
3. Confidentiality, tact, diplomacy and good interpersonal skills.
4. Initiative to take responsibility and work with minimal supervision.
5. Numerical skills /Attention to detail.
6. Skills in computer applications (MS office/GOLD).
7. Ability to work as a member of a diverse team.
8. Understanding of gender, cultural sensitivity and principles of equal opportunity.
9. Has a strong customer orientation and focuses on customer needs and satisfaction.

Desirable

1. Overcomes challenges, despite hurdles, and resolves challenges consistent. with Oxfam's values and ways of working.
2. Ability to gather and analyze critical information for reporting and designing systems.
3. Ability to support staff from a distance.
4. Good networking skills.
5. Able to use available technology appropriate to own role.
6. Proactively shares own know-how with other colleagues.
7. Develops job knowledge and expertise through continual professional development

Gender and cultural sensitivity and commitment and understanding of the values of Oxfam and the principles of equal opportunity.

Previous experience in any of the refugee camps.

Safer recruitment: All offers of employment are subject to satisfactory references and appropriate screening
checks (which can include counterterrorism, safeguarding and criminal records checks). You can find out what
this means here.