وظائف في الأردن
٤٤٢٢
وظائف شاغرة
جهة العمل غير مُفصح عنها
الأردن - عمّان
<p><h4>About Taj HR</h4>
<p>Taj HR Consultancy is a recruitment and HR solutions company that helps organizations build and manage high-performing teams. Our services include recruitment and executive search, as well as HR outsourcing solutions that enable businesses to streamline their HR operations and focus on their core objectives.</p>
<p>We are looking for a motivated Sales Development Specialist to support the growth of our recruitment and HR outsourcing services by identifying new business opportunities and building strong client relationships.</p>
<h4>Job summary</h4>
<p>We are looking for a proactive and ambitious Sales Development Manager with 1–2 years of B2B sales experience to identify new business opportunities, engage potential clients, and contribute to the growth of our recruitment and HR services portfolio.</p>
<p>This is a fully remote position offering a fixed monthly salary plus an attractive sales commission structure based on performance.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Generate new business opportunities for recruitment and HR outsourcing services.</li>
<li>Identify and engage potential clients across different industries.</li>
<li>Conduct outreach through LinkedIn, email, phone calls, and networking activities.</li>
<li>Schedule meetings with decision-makers and present Taj HR's service offerings.</li>
<li>Understand client hiring and HR operational needs and recommend suitable solutions.</li>
<li>Prepare proposals and coordinate with internal teams to ensure successful service delivery.</li>
<li>Build and maintain long-term client relationships.</li>
<li>Achieve monthly sales targets and contribute to company growth.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>1–2 years of experience in B2B sales, business development, or account management.</li>
<li>Strong communication, presentation, and negotiation skills.</li>
<li>Experience in lead generation and outbound sales.</li>
<li>Ability to work independently in a remote environment.</li>
<li>Good command of English and Arabic.</li>
<li>Proficiency in LinkedIn, Microsoft Office, and CRM systems.</li>
<li>Results-driven mindset with a strong focus on achieving targets.</li>
</ul>
<h4>Compensation & benefits</h4>
<ul>
<li>Fixed monthly salary.</li>
<li>Attractive commission scheme based on sales performance.</li>
<li>Fully remote work arrangement.</li>
<li>Career growth opportunities within a growing HR consultancy.</li>
<li>Supportive and collaborative work environment.</li>
</ul>
<p>Join Taj HR Consultancy and help organizations connect with exceptional talent while building a rewarding career in B2B sales.</p></p><p></p>
جهة العمل غير مُفصح عنها
الأردن - عمّان
<p><h4>About the company<\/h4>\n<p>Metal Technology of Indiana, Inc. (MTI) is an industrial solutions provider specializing in advanced metal coatings, component repair, and performance engineering. We partner with manufacturers to extend the life of critical equipment, improve performance, and solve challenges related to wear, corrosion, and durability. Our capabilities include a wide range of thermal spray and performance coating technologies, supported by metallurgical expertise to ensure solutions meet demanding specifications. From restoring worn components to enhancing new parts, our work helps customers reduce downtime and improve reliability across a variety of industries. MTI operates as an independent business unit focused on leveraging advanced surface engineering solutions under the IBC Group umbrella.<\/p>\n<p>MTI is an equal opportunity employer. Full-time employees qualify for additional benefits like medical, vision, and dental insurance, paid time off (i.e., vacation), and retirement savings options.<\/p>\n\n<h4>Essential duties and responsibilities<\/h4>\n<ul>\n<li><strong>Strategic execution:<\/strong> Communicate and execute MTI strategic goals and objectives.<\/li>\n<li><strong>Technical & operational leadership:<\/strong> Provide technical and operational leadership across engineering, production, quality, and business development. Act as the primary technical authority for the company's thermal spray applications and component dimensional restoration, ensuring all work is technically sound, properly planned, and executed efficiently in accordance with company standards and customer requirements.<\/li>\n<li><strong>Project & group coordination:<\/strong> Coordinate and direct projects, plan technical activities, and ensure successful execution of work and programs. Engage with other IBC Group technical and support staff as needed.<\/li>\n<li><strong>Commercial & RFQ evaluation:<\/strong> Review incoming work including RFQs, contract requirements, and customer requests to ensure proper technical fit, scope, accurate industrial job costing\/pricing for variable repair geometries, and scheduling before acceptance. Manage customer portals and interact directly with customers as needed.<\/li>\n<li><strong>Relationship management:<\/strong> Interact and build ongoing relationships with MTI, IBC Group customers, sponsors, and community partners.<\/li>\n<li><strong>Production alignment:<\/strong> Participate in production and planning meetings to communicate priorities, schedules, and expectations, ensuring alignment between technical requirements and daily operations.<\/li>\n<li><strong>Financial accountability:<\/strong> Monitor financial performance including P&L, job profitability, backlog, and pipeline to ensure the business operates in a highly profitable, sustainable, and commercially independent manner.<\/li>\n<li><strong>Budgeting & planning:<\/strong> Assist in preparing budgets, forecasts, bids, contracts, and proposals, and make recommendations regarding staffing, equipment, and operational needs based on business conditions.<\/li>\n<li><strong>CapEx ownership:<\/strong> Recommend and support procurement of capital equipment and technical resources, subject to company approval authority, budget limits, and applicable purchasing policies.<\/li>\n<li><strong>Technical & methodological oversight:<\/strong> Review technical work, reports, and methodologies to ensure accuracy, compliance, and sound engineering practices. Provide technical guidance on production, engineering, and R&D activities as required.<\/li>\n<li><strong>Knowledge codification & SOPs:<\/strong> Lead the extraction and transition of historical technical knowledge into codified manufacturing routes, job routers, and robust standard operating procedures (SOPs) to ensure repeatable shop-floor quality.<\/li>\n<li><strong>Subsurface & finishing operations:<\/strong> Oversee associated mechanical manufacturing and finishing operations critical to component repair, including pre-machining inspection, chemical stripping, masking, grit blasting, and precision post-coat grinding\/machining to tight dimensional blueprint tolerances.<\/li>\n<li><strong>Team development:<\/strong> Assist in hiring, training, mentoring, timecard oversight, performance reviews, and corrective actions of team members, helping to ensure personnel follow procedures, policies, and performance expectations.<\/li>\n<li><strong>Executive reporting:<\/strong> Meet regularly with executive management to review performance, current contracts, risks, and future opportunities.<\/li>\n<li><strong>Administration & recordkeeping:<\/strong> Perform administrative duties as required, including approving expenditures, reviewing reports, monitoring project activity, and ensuring proper documentation and recordkeeping.<\/li>\n<li><strong>Quality & compliance audits:<\/strong> Follow and enforce all applicable ISO9001, AS9100, internal quality policies, OSHA safety regulations, and company safety policies. Ensure the facility and production team operate in constant compliance and are prepared for customer-specific or industry-specific technical audits.<\/li>\n<li><strong>Leadership support:<\/strong> Complete additional tasks or projects as assigned by company leadership.<\/li>\n<\/ul>\n\n<h4>Job requirements<\/h4>\n<ul>\n<li><strong>Citizenship status:<\/strong> Must be legally authorized to work in the United States without employer sponsorship. Due to potential access to export-controlled technical data, candidate must qualify as a \"U.S. person\" as defined under applicable export control laws, including ITAR\/EAR, or otherwise be authorized to access such data under applicable law.<\/li>\n<li><strong>Education:<\/strong> Must have a bachelor's degree in materials science, metallurgy, mechanical engineering, mechanical engineering technology, or industrial engineering.<\/li>\n<li><strong>Thermal spray expertise:<\/strong> Minimum 5\u201310 years of hands-on or supervisory experience specifically within thermal spray coating technologies (including HVOF, plasma spray, flame spray, and arc spray) and industrial component salvage\/repair operations is highly desirable.<\/li>\n<li><strong>Operations experience:<\/strong> Must have 5\u201310 years of relevant operations management experience, preferably overseeing an autonomous business unit or standalone profit center. Experience with thermal spray and manual machining in a production environment is a plus.<\/li>\n<li><strong>Project management:<\/strong> Must have a minimum of 5\u201310 years of direct project management experience.<\/li>\n<li><strong>Leadership & communication:<\/strong> Must have demonstrated leadership experience and excellent communication skills.<\/li>\n<li><strong>Analytical capabilities:<\/strong> Must be detail-oriented to understand complex systems, as well as capable of utilizing advanced mathematics for process and coating parameter development.<\/li>\n<li><strong>CAD competency:<\/strong> Solidworks or equivalent 3-D modeling software experience is required.<\/li>\n<li><strong>Software proficiency:<\/strong> Must have a strong knowledge of the Microsoft Suite of products (Office, Access, Word, Excel, Outlook, etc.).<\/li>\n<li><strong>Reporting:<\/strong> Must have the proven ability to write professional-level, highly technical reports.<\/li>\n<li><strong>Advanced work:<\/strong> Previous experience in industrial R&D and\/or government contract work is a plus.<\/li>\n<li><strong>Machining & metrology knowledge:<\/strong> Demonstrated familiarity with precision conventional\/CNC machining, industrial metrology instruments, and cylindrical\/surface grinding techniques required to finish hard thermal spray surfaces.<\/li>\n<li><strong>Regulated data handling:<\/strong> Familiarity with ITAR\/EAR compliance protocols and the secure management of controlled technical data packages.<\/li>\n<li><strong>Pre-employment screening:<\/strong> All employment at IBC is conditional upon successful results from background and drug testing.<\/li>\n<\/ul><\/p><p><\/p>
جهة العمل غير مُفصح عنها
الأردن - عمّان
<p><h4>About the company<\/h4>\n<p>Metal Technology of Indiana, Inc. (MTI) is an industrial solutions provider specializing in advanced metal coatings, component repair, and performance engineering. We partner with manufacturers to extend the life of critical equipment, improve performance, and solve challenges related to wear, corrosion, and durability. Our capabilities include a wide range of thermal spray and performance coating technologies, supported by metallurgical expertise to ensure solutions meet demanding specifications. From restoring worn components to enhancing new parts, our work helps customers reduce downtime and improve reliability across a variety of industries. MTI operates as an independent business unit focused on leveraging advanced surface engineering solutions under the IBC Group umbrella.<\/p>\n<p>MTI is an equal opportunity employer. Full-time employees qualify for additional benefits like medical, vision, and dental insurance, paid time off (i.e., vacation), and retirement savings options.<\/p>\n\n<h4>Essential duties and responsibilities<\/h4>\n<ul>\n<li><strong>Strategic execution:<\/strong> Communicate and execute MTI strategic goals and objectives.<\/li>\n<li><strong>Technical & operational leadership:<\/strong> Provide technical and operational leadership across engineering, production, quality, and business development. Act as the primary technical authority for the company's thermal spray applications and component dimensional restoration, ensuring all work is technically sound, properly planned, and executed efficiently in accordance with company standards and customer requirements.<\/li>\n<li><strong>Project & group coordination:<\/strong> Coordinate and direct projects, plan technical activities, and ensure successful execution of work and programs. Engage with other IBC Group technical and support staff as needed.<\/li>\n<li><strong>Commercial & RFQ evaluation:<\/strong> Review incoming work including RFQs, contract requirements, and customer requests to ensure proper technical fit, scope, accurate industrial job costing\/pricing for variable repair geometries, and scheduling before acceptance. Manage customer portals and interact directly with customers as needed.<\/li>\n<li><strong>Relationship management:<\/strong> Interact and build ongoing relationships with MTI, IBC Group customers, sponsors, and community partners.<\/li>\n<li><strong>Production alignment:<\/strong> Participate in production and planning meetings to communicate priorities, schedules, and expectations, ensuring alignment between technical requirements and daily operations.<\/li>\n<li><strong>Financial accountability:<\/strong> Monitor financial performance including P&L, job profitability, backlog, and pipeline to ensure the business operates in a highly profitable, sustainable, and commercially independent manner.<\/li>\n<li><strong>Budgeting & planning:<\/strong> Assist in preparing budgets, forecasts, bids, contracts, and proposals, and make recommendations regarding staffing, equipment, and operational needs based on business conditions.<\/li>\n<li><strong>CapEx ownership:<\/strong> Recommend and support procurement of capital equipment and technical resources, subject to company approval authority, budget limits, and applicable purchasing policies.<\/li>\n<li><strong>Technical & methodological oversight:<\/strong> Review technical work, reports, and methodologies to ensure accuracy, compliance, and sound engineering practices. Provide technical guidance on production, engineering, and R&D activities as required.<\/li>\n<li><strong>Knowledge codification & SOPs:<\/strong> Lead the extraction and transition of historical technical knowledge into codified manufacturing routes, job routers, and robust standard operating procedures (SOPs) to ensure repeatable shop-floor quality.<\/li>\n<li><strong>Subsurface & finishing operations:<\/strong> Oversee associated mechanical manufacturing and finishing operations critical to component repair, including pre-machining inspection, chemical stripping, masking, grit blasting, and precision post-coat grinding\/machining to tight dimensional blueprint tolerances.<\/li>\n<li><strong>Team development:<\/strong> Assist in hiring, training, mentoring, timecard oversight, performance reviews, and corrective actions of team members, helping to ensure personnel follow procedures, policies, and performance expectations.<\/li>\n<li><strong>Executive reporting:<\/strong> Meet regularly with executive management to review performance, current contracts, risks, and future opportunities.<\/li>\n<li><strong>Administration & recordkeeping:<\/strong> Perform administrative duties as required, including approving expenditures, reviewing reports, monitoring project activity, and ensuring proper documentation and recordkeeping.<\/li>\n<li><strong>Quality & compliance audits:<\/strong> Follow and enforce all applicable ISO9001, AS9100, internal quality policies, OSHA safety regulations, and company safety policies. Ensure the facility and production team operate in constant compliance and are prepared for customer-specific or industry-specific technical audits.<\/li>\n<li><strong>Leadership support:<\/strong> Complete additional tasks or projects as assigned by company leadership.<\/li>\n<\/ul>\n\n<h4>Job requirements<\/h4>\n<ul>\n<li><strong>Citizenship status:<\/strong> Must be legally authorized to work in the United States without employer sponsorship. Due to potential access to export-controlled technical data, candidate must qualify as a \"U.S. person\" as defined under applicable export control laws, including ITAR\/EAR, or otherwise be authorized to access such data under applicable law.<\/li>\n<li><strong>Education:<\/strong> Must have a bachelor's degree in materials science, metallurgy, mechanical engineering, mechanical engineering technology, or industrial engineering.<\/li>\n<li><strong>Thermal spray expertise:<\/strong> Minimum 5\u201310 years of hands-on or supervisory experience specifically within thermal spray coating technologies (including HVOF, plasma spray, flame spray, and arc spray) and industrial component salvage\/repair operations is highly desirable.<\/li>\n<li><strong>Operations experience:<\/strong> Must have 5\u201310 years of relevant operations management experience, preferably overseeing an autonomous business unit or standalone profit center. Experience with thermal spray and manual machining in a production environment is a plus.<\/li>\n<li><strong>Project management:<\/strong> Must have a minimum of 5\u201310 years of direct project management experience.<\/li>\n<li><strong>Leadership & communication:<\/strong> Must have demonstrated leadership experience and excellent communication skills.<\/li>\n<li><strong>Analytical capabilities:<\/strong> Must be detail-oriented to understand complex systems, as well as capable of utilizing advanced mathematics for process and coating parameter development.<\/li>\n<li><strong>CAD competency:<\/strong> Solidworks or equivalent 3-D modeling software experience is required.<\/li>\n<li><strong>Software proficiency:<\/strong> Must have a strong knowledge of the Microsoft Suite of products (Office, Access, Word, Excel, Outlook, etc.).<\/li>\n<li><strong>Reporting:<\/strong> Must have the proven ability to write professional-level, highly technical reports.<\/li>\n<li><strong>Advanced work:<\/strong> Previous experience in industrial R&D and\/or government contract work is a plus.<\/li>\n<li><strong>Machining & metrology knowledge:<\/strong> Demonstrated familiarity with precision conventional\/CNC machining, industrial metrology instruments, and cylindrical\/surface grinding techniques required to finish hard thermal spray surfaces.<\/li>\n<li><strong>Regulated data handling:<\/strong> Familiarity with ITAR\/EAR compliance protocols and the secure management of controlled technical data packages.<\/li>\n<li><strong>Pre-employment screening:<\/strong> All employment at IBC is conditional upon successful results from background and drug testing.<\/li>\n<\/ul><\/p><p><\/p>
جهة العمل غير مُفصح عنها
الأردن - عمّان
<p><h4>Benefits:</h4>
<p><strong>401(k)</strong><br>
Health insurance<br>
Paid time off<br>
401(k) matching<br>
Dental insurance</p>
<p>This company is an equal opportunity employer. Full-time employees qualify for additional benefits like medical and dental insurance, paid time off (i.e. vacation), and retirement savings options.</p>
<h4>Essential duties and responsibilities</h4>
<p><strong>Strategic execution:</strong> Communicate and execute MTI strategic goals and objectives.</p>
<p><strong>Technical & operational leadership:</strong> Provide technical and operational leadership across engineering, production, quality, and business development. Act as the primary technical authority for the company's thermal spray applications and component dimensional restoration, ensuring all work is technically sound, properly planned, and executed efficiently in accordance with company standards and customer requirements.</p>
<p><strong>Project & group coordination:</strong> Coordinate and direct projects, plan technical activities, and ensure successful execution of work and programs. Engage with other IBC Group technical and support staff as needed.</p>
<p><strong>Commercial & RFQ evaluation:</strong> Review incoming work including RFQs, contract requirements, and customer requests to ensure proper technical fit, scope, accurate industrial job costing/pricing for variable repair geometries, and scheduling before acceptance. Manage customer portals and interact directly with customers as needed.</p>
<p><strong>Relationship management:</strong> Interact and build ongoing relationships with MTI, IBC Group customers, sponsors, and community partners.</p>
<p><strong>Production alignment:</strong> Participate in production and planning meetings to communicate priorities, schedules, and expectations, ensuring alignment between technical requirements and daily operations.</p>
<p><strong>Financial accountability:</strong> Monitor financial performance including P&L, job profitability, backlog, and pipeline to ensure the business operates in a highly profitable, sustainable, and commercially independent manner.</p>
<p><strong>Budgeting & planning:</strong> Assist in preparing budgets, forecasts, bids, contracts, and proposals, and make recommendations regarding staffing, equipment, and operational needs based on business conditions.</p>
<p><strong>CapEx ownership:</strong> Recommend and support procurement of capital equipment and technical resources, subject to company approval authority, budget limits, and applicable purchasing policies.</p>
<p><strong>Technical & methodological oversight:</strong> Review technical work, reports, and methodologies to ensure accuracy, compliance, and sound engineering practices. Provide technical guidance on production, engineering, and R&D activities as required.</p>
<p><strong>Knowledge codification & SOPs:</strong> Lead the extraction and transition of historical technical knowledge into codified manufacturing routes, job routers, and robust Standard Operating Procedures (SOPs) to ensure repeatable shop-floor quality.</p>
<p><strong>Subsurface & finishing operations:</strong> Oversee associated mechanical manufacturing and finishing operations critical to component repair, including pre-machining inspection, chemical stripping, masking, grit blasting, and precision post-coat grinding/machining to tight dimensional blueprint tolerances.</p>
<p><strong>Team development:</strong> Assist in hiring, training, mentoring, timecard oversight, performance reviews, and corrective actions of team members, helping to ensure personnel follow procedures, policies, and performance expectations.</p>
<p><strong>Executive reporting:</strong> Meet regularly with executive management to review performance, current contracts, risks, and future opportunities.</p>
<p><strong>Administration & recordkeeping:</strong> Perform administrative duties as required, including approving expenditures, reviewing reports, monitoring project activity, and ensuring proper documentation and recordkeeping.</p>
<p><strong>Quality & compliance audits:</strong> Follow and enforce all applicable ISO9001, AS9100, internal quality policies, OSHA safety regulations, and company safety policies. Ensure the facility and production team operate in constant compliance and are prepared for customer-specific or industry-specific technical audits.</p>
<p><strong>Leadership support:</strong> Complete additional tasks or projects as assigned by company leadership.</p>
<h4>Job requirements</h4>
<p><strong>Citizenship status:</strong> Must be legally authorized to work in the United States without employer sponsorship. Due to potential access to export-controlled technical data, candidate must qualify as a U.S. person as defined under applicable export control laws, including ITAR/EAR, or otherwise be authorized to access such data under applicable law.</p>
<p><strong>Education:</strong> Must have a bachelor's degree in materials science, metallurgy, mechanical engineering, mechanical engineering technology, or industrial engineering.</p>
<p><strong>Operations experience:</strong> Must have 5-10 years of relevant operations management experience, preferably overseeing an autonomous business unit or standalone profit center. Experience with thermal spray and manual machining in a production environment is preferred.</p>
<p><strong>Project management:</strong> Must have a minimum of 5-10 years of direct project management experience.</p>
<p><strong>Leadership & communication:</strong> Must have demonstrated leadership experience and excellent communication skills.</p>
<p><strong>Analytical capabilities:</strong> Must be detail-oriented to understand complex systems, as well as capable of utilizing advanced mathematics for process and coating parameter development.</p>
<p><strong>CAD competency:</strong> SolidWorks or equivalent 3-D modeling software experience is required.</p>
<p><strong>Software proficiency:</strong> Must have a strong knowledge of the Microsoft Suite of products (Office, Access, Word, Excel, Outlook, etc.).</p>
<p><strong>Reporting:</strong> Must have the proven ability to write professional-level, highly technical reports.</p>
<p><strong>Advanced work:</strong> Previous experience in industrial R&D and/or government contract work is preferred.</p>
<p><strong>Thermal spray expertise:</strong> Minimum 5-10 years of hands-on or supervisory experience specifically within thermal spray coating technologies (including HVOF, plasma spray, flame spray, and arc spray) and industrial component salvage/repair operations is highly desirable.</p>
<p><strong>Machining & metrology knowledge:</strong> Demonstrated familiarity with precision conventional/CNC machining, industrial metrology instruments, and cylindrical/surface grinding techniques required to finish hard thermal spray surfaces.</p>
<p><strong>Regulated data handling:</strong> Familiarity with ITAR/EAR compliance protocols and the secure management of controlled technical data packages.</p>
<p><strong>Pre-employment screening:</strong> All employment at IBC is conditional upon successful results from background and drug testing.</p></p><p></p>
جهة العمل غير مُفصح عنها
الأردن - عمّان
<p><h4>Benefits:</h4>
<p><strong>401(k)</strong><br>
Health insurance<br>
Paid time off<br>
401(k) matching<br>
Dental insurance</p>
<p>This company is an equal opportunity employer. Full-time employees qualify for additional benefits like medical and dental insurance, paid time off (i.e. vacation), and retirement savings options.</p>
<h4>Essential duties and responsibilities</h4>
<p><strong>Strategic execution:</strong> Communicate and execute MTI strategic goals and objectives.</p>
<p><strong>Technical & operational leadership:</strong> Provide technical and operational leadership across engineering, production, quality, and business development. Act as the primary technical authority for the company's thermal spray applications and component dimensional restoration, ensuring all work is technically sound, properly planned, and executed efficiently in accordance with company standards and customer requirements.</p>
<p><strong>Project & group coordination:</strong> Coordinate and direct projects, plan technical activities, and ensure successful execution of work and programs. Engage with other IBC Group technical and support staff as needed.</p>
<p><strong>Commercial & RFQ evaluation:</strong> Review incoming work including RFQs, contract requirements, and customer requests to ensure proper technical fit, scope, accurate industrial job costing/pricing for variable repair geometries, and scheduling before acceptance. Manage customer portals and interact directly with customers as needed.</p>
<p><strong>Relationship management:</strong> Interact and build ongoing relationships with MTI, IBC Group customers, sponsors, and community partners.</p>
<p><strong>Production alignment:</strong> Participate in production and planning meetings to communicate priorities, schedules, and expectations, ensuring alignment between technical requirements and daily operations.</p>
<p><strong>Financial accountability:</strong> Monitor financial performance including P&L, job profitability, backlog, and pipeline to ensure the business operates in a highly profitable, sustainable, and commercially independent manner.</p>
<p><strong>Budgeting & planning:</strong> Assist in preparing budgets, forecasts, bids, contracts, and proposals, and make recommendations regarding staffing, equipment, and operational needs based on business conditions.</p>
<p><strong>CapEx ownership:</strong> Recommend and support procurement of capital equipment and technical resources, subject to company approval authority, budget limits, and applicable purchasing policies.</p>
<p><strong>Technical & methodological oversight:</strong> Review technical work, reports, and methodologies to ensure accuracy, compliance, and sound engineering practices. Provide technical guidance on production, engineering, and R&D activities as required.</p>
<p><strong>Knowledge codification & SOPs:</strong> Lead the extraction and transition of historical technical knowledge into codified manufacturing routes, job routers, and robust Standard Operating Procedures (SOPs) to ensure repeatable shop-floor quality.</p>
<p><strong>Subsurface & finishing operations:</strong> Oversee associated mechanical manufacturing and finishing operations critical to component repair, including pre-machining inspection, chemical stripping, masking, grit blasting, and precision post-coat grinding/machining to tight dimensional blueprint tolerances.</p>
<p><strong>Team development:</strong> Assist in hiring, training, mentoring, timecard oversight, performance reviews, and corrective actions of team members, helping to ensure personnel follow procedures, policies, and performance expectations.</p>
<p><strong>Executive reporting:</strong> Meet regularly with executive management to review performance, current contracts, risks, and future opportunities.</p>
<p><strong>Administration & recordkeeping:</strong> Perform administrative duties as required, including approving expenditures, reviewing reports, monitoring project activity, and ensuring proper documentation and recordkeeping.</p>
<p><strong>Quality & compliance audits:</strong> Follow and enforce all applicable ISO9001, AS9100, internal quality policies, OSHA safety regulations, and company safety policies. Ensure the facility and production team operate in constant compliance and are prepared for customer-specific or industry-specific technical audits.</p>
<p><strong>Leadership support:</strong> Complete additional tasks or projects as assigned by company leadership.</p>
<h4>Job requirements</h4>
<p><strong>Citizenship status:</strong> Must be legally authorized to work in the United States without employer sponsorship. Due to potential access to export-controlled technical data, candidate must qualify as a U.S. person as defined under applicable export control laws, including ITAR/EAR, or otherwise be authorized to access such data under applicable law.</p>
<p><strong>Education:</strong> Must have a bachelor's degree in materials science, metallurgy, mechanical engineering, mechanical engineering technology, or industrial engineering.</p>
<p><strong>Operations experience:</strong> Must have 5-10 years of relevant operations management experience, preferably overseeing an autonomous business unit or standalone profit center. Experience with thermal spray and manual machining in a production environment is preferred.</p>
<p><strong>Project management:</strong> Must have a minimum of 5-10 years of direct project management experience.</p>
<p><strong>Leadership & communication:</strong> Must have demonstrated leadership experience and excellent communication skills.</p>
<p><strong>Analytical capabilities:</strong> Must be detail-oriented to understand complex systems, as well as capable of utilizing advanced mathematics for process and coating parameter development.</p>
<p><strong>CAD competency:</strong> SolidWorks or equivalent 3-D modeling software experience is required.</p>
<p><strong>Software proficiency:</strong> Must have a strong knowledge of the Microsoft Suite of products (Office, Access, Word, Excel, Outlook, etc.).</p>
<p><strong>Reporting:</strong> Must have the proven ability to write professional-level, highly technical reports.</p>
<p><strong>Advanced work:</strong> Previous experience in industrial R&D and/or government contract work is preferred.</p>
<p><strong>Thermal spray expertise:</strong> Minimum 5-10 years of hands-on or supervisory experience specifically within thermal spray coating technologies (including HVOF, plasma spray, flame spray, and arc spray) and industrial component salvage/repair operations is highly desirable.</p>
<p><strong>Machining & metrology knowledge:</strong> Demonstrated familiarity with precision conventional/CNC machining, industrial metrology instruments, and cylindrical/surface grinding techniques required to finish hard thermal spray surfaces.</p>
<p><strong>Regulated data handling:</strong> Familiarity with ITAR/EAR compliance protocols and the secure management of controlled technical data packages.</p>
<p><strong>Pre-employment screening:</strong> All employment at IBC is conditional upon successful results from background and drug testing.</p></p><p></p>
جهة العمل غير مُفصح عنها
الأردن - عمّان
<p><h4>About us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of service overview</h4>
<p>Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC’s global network that is operating worldwide. PwC Middle East’s Assurance practice combines the right mix of human-led and tech-powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.</p>
<h4>Business unit overview</h4>
<p>Core Assurance is a cornerstone of our Assurance practice, focused on delivering high-quality audits that build trust and drive sustained outcomes.</p>
<p>Our teams apply deep technical expertise and leverage advanced digital tools to provide independent assurance over financial reporting. Through a human-led, tech-powered approach, we help clients meet regulatory requirements, enhance transparency, and strengthen stakeholder confidence, creating impact across industries and society.</p>
<h4>How you’ll contribute</h4>
<p>As an External Audit Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:</p>
<ul>
<li>Using your analytical skills to analyse the client's financial statements and ensure they adhere to financial regulations.</li>
<li>Examining financial and accounting records, other documents, and tangible items such as inventory, or plant and equipment.</li>
<li>Asking a range of questions – from formal written questions to informal oral questions – to a range of individuals at our client organizations.</li>
<li>Testing the client organization's internal controls and processes.</li>
<li>Building trust and credibility with the clients by understanding their expectations and delivering high quality services.</li>
<li>Taking accountability for researching and understanding key facts on the client's industry information before the engagement begins.</li>
<li>Communicating with the Manager and/or Partner in a timely manner with respect to engagement progress – risks, issues, variances from plan in terms of time, budget, etc.</li>
<li>Taking full ownership of external file completion.</li>
<li>Analyzing engagement economics of self and field staff and explaining variances from the budgets.</li>
<li>Reviewing the work of the associate levels and providing them on-job training, coaching and timely constructive feedback to help them grow in their career.</li>
<li>Ensuring you are adhering to compliance with the risk, quality and independence matters.</li>
<li>Having an understanding in business development activities to help identify and research opportunities on new/existing clients along with building and maintaining strong relationships with clients.</li>
<li>Engaging and dealing effectively with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li>
<li>Taking part in the digital initiatives and upskilling areas which align most with your team’s business needs.</li>
<li>Perform other procedures as necessary to support issuance of the assurance deliverables.</li>
</ul>
<h4>What you’ll bring</h4>
<p>You are ambitious and you utilize opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p>
<ul>
<li>A degree in accounting, finance or any other related academic major.</li>
<li>Completed or pursuing a professional qualification, such as ACCA, CA, ACA, CPA (preferably).</li>
<li>Progressive experience at the Senior Associate level working with a range of external audit clients in a Big 4 professional services firm.</li>
<li>Experience in auditing banking/insurance clients is considered an asset.</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li>
<li>Bilingual proficiency in Arabic and English (oral and written) is a plus.</li>
<li>Business development and client relationship building skills.</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li>
<li>Excellent project management skills.</li>
<li>Experience in applying the international standards on auditing (ISAs) on the external audit of financial services with excellent IFRS knowledge relevant to the FS practice (such as IFRS 9, 17) and financial services regulations.</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives.</li>
<li>Thorough technical skills and experience regarding applicable accounting reporting and auditing standards, with demonstrated exceptional performance.</li>
<li>Experience in the design of engagement procedures based on risk and materiality.</li>
<li>Previous experience in coaching and leading engagement teams.</li>
<li>Strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client/Manager.</li>
</ul>
<h4>How you’ll make a difference</h4>
<p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p>
<h4>Why you’ll love working at PwC</h4>
<p>At PwC Middle East, you’ll find more than just a job – you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>
جهة العمل غير مُفصح عنها
الأردن - عمّان
<p><h4>About us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of service overview</h4>
<p>Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC’s global network that is operating worldwide. PwC Middle East’s Assurance practice combines the right mix of human-led and tech-powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.</p>
<h4>Business unit overview</h4>
<p>Core Assurance is a cornerstone of our Assurance practice, focused on delivering high-quality audits that build trust and drive sustained outcomes.</p>
<p>Our teams apply deep technical expertise and leverage advanced digital tools to provide independent assurance over financial reporting. Through a human-led, tech-powered approach, we help clients meet regulatory requirements, enhance transparency, and strengthen stakeholder confidence, creating impact across industries and society.</p>
<h4>How you’ll contribute</h4>
<p>As an External Audit Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:</p>
<ul>
<li>Using your analytical skills to analyse the client's financial statements and ensure they adhere to financial regulations.</li>
<li>Examining financial and accounting records, other documents, and tangible items such as inventory, or plant and equipment.</li>
<li>Asking a range of questions – from formal written questions to informal oral questions – to a range of individuals at our client organizations.</li>
<li>Testing the client organization's internal controls and processes.</li>
<li>Building trust and credibility with the clients by understanding their expectations and delivering high quality services.</li>
<li>Taking accountability for researching and understanding key facts on the client's industry information before the engagement begins.</li>
<li>Communicating with the Manager and/or Partner in a timely manner with respect to engagement progress – risks, issues, variances from plan in terms of time, budget, etc.</li>
<li>Taking full ownership of external file completion.</li>
<li>Analyzing engagement economics of self and field staff and explaining variances from the budgets.</li>
<li>Reviewing the work of the associate levels and providing them on-job training, coaching and timely constructive feedback to help them grow in their career.</li>
<li>Ensuring you are adhering to compliance with the risk, quality and independence matters.</li>
<li>Having an understanding in business development activities to help identify and research opportunities on new/existing clients along with building and maintaining strong relationships with clients.</li>
<li>Engaging and dealing effectively with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li>
<li>Taking part in the digital initiatives and upskilling areas which align most with your team’s business needs.</li>
<li>Perform other procedures as necessary to support issuance of the assurance deliverables.</li>
</ul>
<h4>What you’ll bring</h4>
<p>You are ambitious and you utilize opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p>
<ul>
<li>A degree in accounting, finance or any other related academic major.</li>
<li>Completed or pursuing a professional qualification, such as ACCA, CA, ACA, CPA (preferably).</li>
<li>Progressive experience at the Senior Associate level working with a range of external audit clients in a Big 4 professional services firm.</li>
<li>Experience in auditing banking/insurance clients is considered an asset.</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li>
<li>Bilingual proficiency in Arabic and English (oral and written) is a plus.</li>
<li>Business development and client relationship building skills.</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li>
<li>Excellent project management skills.</li>
<li>Experience in applying the international standards on auditing (ISAs) on the external audit of financial services with excellent IFRS knowledge relevant to the FS practice (such as IFRS 9, 17) and financial services regulations.</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives.</li>
<li>Thorough technical skills and experience regarding applicable accounting reporting and auditing standards, with demonstrated exceptional performance.</li>
<li>Experience in the design of engagement procedures based on risk and materiality.</li>
<li>Previous experience in coaching and leading engagement teams.</li>
<li>Strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client/Manager.</li>
</ul>
<h4>How you’ll make a difference</h4>
<p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p>
<h4>Why you’ll love working at PwC</h4>
<p>At PwC Middle East, you’ll find more than just a job – you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>
جهة العمل غير مُفصح عنها
الأردن - عمّان
<p><h4>Description</h4>
<p><strong>About BlackStone eIT:</strong><br>
BlackStone eIT is a leading technology solutions provider dedicated to driving innovation and excellence in software delivery. We are committed to fostering growth and enabling our teams to deliver cutting-edge products that transform industries.</p>
<p><strong>Position summary:</strong><br>
We are seeking a highly experienced Senior Technical Program Manager to lead and coordinate complex technical projects across our organization. The successful candidate will manage cross-functional teams, ensure timely delivery of software products, and act as a key liaison between engineering, product management, and stakeholders.<br>
This role demands strong leadership, exceptional communication skills, and the ability to navigate technical challenges while maintaining focus on business objectives.</p>
<h4>Requirements</h4>
<ul>
<li>Proven professional background in managing technical programs from inception to delivery in a senior role</li>
<li>6+ years of experience as a Technical Program Manager</li>
<li>Strong technical background with the ability to understand and discuss technical concepts effectively</li>
<li>Expertise in Agile methodologies and delivery frameworks such as Scrum and Kanban</li>
<li>Excellent stakeholder management and communication skills</li>
<li>Ability to identify risks and implement mitigation strategies proactively</li>
<li>Experience with project management tools like Azure DevOps and Jira</li>
<li>Capability to lead cross-functional teams and manage dependencies across multiple projects</li>
<li>Comfortable working in fast-paced and dynamic environments</li>
<li>Demonstrated problem-solving skills and decision-making in ambiguous situations</li>
<li>Bachelor's degree in Computer Science, Engineering, or related field preferred; relevant certifications are a plus</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Paid time off</li>
<li>Performance bonus</li>
<li>Training & development</li>
</ul></p><p></p>
جهة العمل غير مُفصح عنها
الأردن - عمّان
<p><h4>Description</h4>
<p><strong>About BlackStone eIT:</strong><br>
BlackStone eIT is a leading technology solutions provider dedicated to driving innovation and excellence in software delivery. We are committed to fostering growth and enabling our teams to deliver cutting-edge products that transform industries.</p>
<p><strong>Position summary:</strong><br>
We are seeking a highly experienced Senior Technical Program Manager to lead and coordinate complex technical projects across our organization. The successful candidate will manage cross-functional teams, ensure timely delivery of software products, and act as a key liaison between engineering, product management, and stakeholders.<br>
This role demands strong leadership, exceptional communication skills, and the ability to navigate technical challenges while maintaining focus on business objectives.</p>
<h4>Requirements</h4>
<ul>
<li>Proven professional background in managing technical programs from inception to delivery in a senior role</li>
<li>6+ years of experience as a Technical Program Manager</li>
<li>Strong technical background with the ability to understand and discuss technical concepts effectively</li>
<li>Expertise in Agile methodologies and delivery frameworks such as Scrum and Kanban</li>
<li>Excellent stakeholder management and communication skills</li>
<li>Ability to identify risks and implement mitigation strategies proactively</li>
<li>Experience with project management tools like Azure DevOps and Jira</li>
<li>Capability to lead cross-functional teams and manage dependencies across multiple projects</li>
<li>Comfortable working in fast-paced and dynamic environments</li>
<li>Demonstrated problem-solving skills and decision-making in ambiguous situations</li>
<li>Bachelor's degree in Computer Science, Engineering, or related field preferred; relevant certifications are a plus</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Paid time off</li>
<li>Performance bonus</li>
<li>Training & development</li>
</ul></p><p></p>
جهة العمل غير مُفصح عنها
الأردن - عمّان
<p><h4>Description</h4>
<p><strong>About Maqsam</strong><br>
Maqsam is the leading Arabic AI-powered contact center solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic call transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p>
<p><strong>Your opportunity</strong><br>
As a senior AI agent architect, you will play a key role in designing, optimizing, and scaling AI-powered customer experiences for leading businesses across the region. You will be responsible for translating client requirements, business flows, and knowledge bases into reliable, high-performing AI agents that deliver accurate and natural interactions. This role involves structuring and improving knowledge sources, designing prompts and workflows, evaluating AI agent behavior, and continuously enhancing performance through testing and analysis. As the bridge between technical teams and client needs, you will collaborate closely with product, engineering, and customer success teams to ensure AI solutions are practical, scalable, and aligned with business goals. You will also contribute to defining best practices for AI agent architecture, prompt quality, and conversational design while helping shape the future of Arabic AI experiences at Maqsam.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Review client requirements, knowledge base documents, URLs, and business flows to assess readiness for AI agent implementation.</li>
<li>Structure and optimize knowledge bases to improve retrieval quality, contextual accuracy, and agent reliability.</li>
<li>Design, tune, and iterate on prompts, system messages, and agent instructions to improve response quality.</li>
<li>Set up and improve AI agent workflows, actions, and interaction logic.</li>
<li>Identify gaps, edge cases, and failure points in AI agent behavior and propose practical improvements.</li>
<li>Define testing approaches for AI agents, including stress testing, scenario-based testing, and quality checks.</li>
<li>Review testing results and client feedback, then translate them into clear improvements.</li>
<li>Collaborate with product, engineering, customer success, and other teams to align AI agent behavior with client needs.</li>
<li>Document decisions, issues, and recommendations clearly for internal teams and clients.</li>
<li>Help define best practices for AI agent design, knowledge base structuring, prompt quality, and evaluation.</li>
<li>Support and guide less experienced team members when needed.</li>
</ul>
<h4>Who we’re looking for</h4>
<ul>
<li>Strong technical background with hands-on experience in conversational AI, LLMs, AI agents, or chatbot platforms.</li>
<li>Practical experience in prompt engineering, workflow design, automation systems, or AI agent configuration.</li>
<li>Good understanding of knowledge base structuring, content quality, and how content impacts AI agent performance.</li>
<li>Ability to analyze AI agent behavior, identify root causes of failures, and propose clear solutions.</li>
<li>Experience with testing AI systems, including scenario testing, prompt evaluation, or quality assurance.</li>
<li>Strong critical thinking and attention to detail.</li>
<li>Excellent written and verbal communication skills, especially when explaining technical decisions or giving feedback.</li>
<li>Ability to work effectively with cross-functional teams, including product, engineering, customer success, and client-facing teams.</li>
<li>At least 2–3 years of relevant work experience is preferred.</li>
<li>Experience with RAG systems, MCPs, external tools, APIs, or voice agents is a plus.</li>
<li>Ability to work in a fast-changing environment and take ownership of ambiguous problems.</li>
</ul>
<h4>What we provide you</h4>
<ul>
<li>Join a world-class team at Maqsam, where your growth is our priority.</li>
<li>A collaborative and friendly environment with flexible hours.</li>
<li>Many opportunities to learn, grow, and become a world-class professional.</li>
<li>A fair compensation.</li>
<li>A culture that thrives on open communication and transparency.</li>
<li>First-class health insurance.</li>
<li>Part of something big: work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li>
</ul></p><p></p>
جهة العمل غير مُفصح عنها
الأردن - عمّان
<p><h4>Description</h4>
<p><strong>About Maqsam</strong><br>
Maqsam is the leading Arabic AI-powered contact center solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic call transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p>
<p><strong>Your opportunity</strong><br>
As a senior AI agent architect, you will play a key role in designing, optimizing, and scaling AI-powered customer experiences for leading businesses across the region. You will be responsible for translating client requirements, business flows, and knowledge bases into reliable, high-performing AI agents that deliver accurate and natural interactions. This role involves structuring and improving knowledge sources, designing prompts and workflows, evaluating AI agent behavior, and continuously enhancing performance through testing and analysis. As the bridge between technical teams and client needs, you will collaborate closely with product, engineering, and customer success teams to ensure AI solutions are practical, scalable, and aligned with business goals. You will also contribute to defining best practices for AI agent architecture, prompt quality, and conversational design while helping shape the future of Arabic AI experiences at Maqsam.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Review client requirements, knowledge base documents, URLs, and business flows to assess readiness for AI agent implementation.</li>
<li>Structure and optimize knowledge bases to improve retrieval quality, contextual accuracy, and agent reliability.</li>
<li>Design, tune, and iterate on prompts, system messages, and agent instructions to improve response quality.</li>
<li>Set up and improve AI agent workflows, actions, and interaction logic.</li>
<li>Identify gaps, edge cases, and failure points in AI agent behavior and propose practical improvements.</li>
<li>Define testing approaches for AI agents, including stress testing, scenario-based testing, and quality checks.</li>
<li>Review testing results and client feedback, then translate them into clear improvements.</li>
<li>Collaborate with product, engineering, customer success, and other teams to align AI agent behavior with client needs.</li>
<li>Document decisions, issues, and recommendations clearly for internal teams and clients.</li>
<li>Help define best practices for AI agent design, knowledge base structuring, prompt quality, and evaluation.</li>
<li>Support and guide less experienced team members when needed.</li>
</ul>
<h4>Who we’re looking for</h4>
<ul>
<li>Strong technical background with hands-on experience in conversational AI, LLMs, AI agents, or chatbot platforms.</li>
<li>Practical experience in prompt engineering, workflow design, automation systems, or AI agent configuration.</li>
<li>Good understanding of knowledge base structuring, content quality, and how content impacts AI agent performance.</li>
<li>Ability to analyze AI agent behavior, identify root causes of failures, and propose clear solutions.</li>
<li>Experience with testing AI systems, including scenario testing, prompt evaluation, or quality assurance.</li>
<li>Strong critical thinking and attention to detail.</li>
<li>Excellent written and verbal communication skills, especially when explaining technical decisions or giving feedback.</li>
<li>Ability to work effectively with cross-functional teams, including product, engineering, customer success, and client-facing teams.</li>
<li>At least 2–3 years of relevant work experience is preferred.</li>
<li>Experience with RAG systems, MCPs, external tools, APIs, or voice agents is a plus.</li>
<li>Ability to work in a fast-changing environment and take ownership of ambiguous problems.</li>
</ul>
<h4>What we provide you</h4>
<ul>
<li>Join a world-class team at Maqsam, where your growth is our priority.</li>
<li>A collaborative and friendly environment with flexible hours.</li>
<li>Many opportunities to learn, grow, and become a world-class professional.</li>
<li>A fair compensation.</li>
<li>A culture that thrives on open communication and transparency.</li>
<li>First-class health insurance.</li>
<li>Part of something big: work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li>
</ul></p><p></p>
جهة العمل غير مُفصح عنها
الأردن - عمّان
<p><h4>Description</h4>
<p>Do you want to love what you do at work? Do you want to make a difference, an impact, transform people’s lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?</p>
<p>If yes, then this is the job you’re looking for. UXBERT Labs is one of the leading digital and user experience design agencies in the GCC, working with top regional and international brands such as STC, Amazon, Gucci, and more. As part of the Supertech Group—which also includes Hala Yalla, Saudi’s #1 private event ticketing and experience booking platform, and Kafu Games, the largest esports tournament platform in MENA—we are continuously expanding our innovation footprint.</p>
<p>We are looking for a highly creative and detail-oriented Senior Graphic Designer to join our growing creative team. The ideal candidate is passionate about visual storytelling, branding, digital experiences, and modern design trends.</p>
<p>You will work closely with the design, marketing, strategy, and product teams to create high-quality visual assets that elevate brand presence across digital and print platforms.</p>
<p>This role requires a strong eye for aesthetics, deep understanding of branding systems, and the ability to transform ideas into visually compelling experiences.</p>
<h4>Key Responsibilities</h4>
<strong>Brand & Visual Design</strong><br>
<li>Develop and maintain strong visual identities and brand systems.</li>
<li>Design high-quality marketing materials for digital and print platforms.</li>
<li>Ensure consistency across all company visuals, campaigns, and communication assets.</li>
<li>Create visually engaging presentations, pitch decks, and social media content.</li>
<br>
<strong>Creative Campaigns</strong><br>
<li>Collaborate with marketing and content teams to produce creative campaigns.</li>
<li>Translate business goals into impactful visual concepts.</li>
<li>Create campaign visuals, advertisements, banners, and promotional assets.</li>
<br>
<strong>Digital & Product Support</strong><br>
<li>Support UX/UI teams with visual assets and creative direction when needed.</li>
<li>Contribute to creative direction for digital experiences and storytelling websites.</li>
<br>
<strong>Motion & Multimedia (Preferred)</strong><br>
<li>Create simple motion graphics and animated content for social media and presentations.</li>
<li>Work on visual storytelling concepts using modern tools and AI-powered workflows.</li>
<br>
<strong>Team Collaboration</strong><br>
<li>Work closely with cross-functional teams including UX/UI designers and marketing specialists.</li>
<li>Participate in brainstorming sessions and creative workshops.</li>
<li>Mentor junior designers and provide constructive feedback.</li>
<h4>Requirements</h4>
<strong>Experience</strong><br>
<li>5+ years of experience in graphic design or visual communication.</li>
<li>Strong portfolio showcasing branding, marketing, and digital design projects.</li>
<li>Experience working in agencies, startups, or fast-paced creative environments is preferred.</li>
<br>
<strong>Technical Skills</strong><br>
<li>Expert proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).</li>
<li>Good understanding of typography, layout systems, color theory, branding systems, and social media design.</li>
<li>Basic knowledge of motion design tools such as After Effects and Premiere Pro (preferred).</li>
<br>
<strong>Bonus Skills (Nice to Have)</strong><br>
<li>Experience with 3D tools such as Blender and Cinema 4D.</li>
<li>Knowledge of AI-powered creative workflows.</li>
<li>Understanding of UX/UI principles and modern digital product design.</li>
<h4>Preferred Portfolio Examples</h4>
<p>Candidates are encouraged to share work related to:</p>
<li>Branding systems</li>
<li>Social media campaigns</li>
<li>Creative presentations</li>
<li>Marketing visuals</li>
<li>Motion graphics</li>
<li>Experimental or AI-driven creative work</li></p><p></p>
جهة العمل غير مُفصح عنها
الأردن - عمّان
<p><h4>Description</h4>
<p>Do you want to love what you do at work? Do you want to make a difference, an impact, transform people’s lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?</p>
<p>If yes, then this is the job you’re looking for. UXBERT Labs is one of the leading digital and user experience design agencies in the GCC, working with top regional and international brands such as STC, Amazon, Gucci, and more. As part of the Supertech Group—which also includes Hala Yalla, Saudi’s #1 private event ticketing and experience booking platform, and Kafu Games, the largest esports tournament platform in MENA—we are continuously expanding our innovation footprint.</p>
<p>We are looking for a highly creative and detail-oriented Senior Graphic Designer to join our growing creative team. The ideal candidate is passionate about visual storytelling, branding, digital experiences, and modern design trends.</p>
<p>You will work closely with the design, marketing, strategy, and product teams to create high-quality visual assets that elevate brand presence across digital and print platforms.</p>
<p>This role requires a strong eye for aesthetics, deep understanding of branding systems, and the ability to transform ideas into visually compelling experiences.</p>
<h4>Key Responsibilities</h4>
<strong>Brand & Visual Design</strong><br>
<li>Develop and maintain strong visual identities and brand systems.</li>
<li>Design high-quality marketing materials for digital and print platforms.</li>
<li>Ensure consistency across all company visuals, campaigns, and communication assets.</li>
<li>Create visually engaging presentations, pitch decks, and social media content.</li>
<br>
<strong>Creative Campaigns</strong><br>
<li>Collaborate with marketing and content teams to produce creative campaigns.</li>
<li>Translate business goals into impactful visual concepts.</li>
<li>Create campaign visuals, advertisements, banners, and promotional assets.</li>
<br>
<strong>Digital & Product Support</strong><br>
<li>Support UX/UI teams with visual assets and creative direction when needed.</li>
<li>Contribute to creative direction for digital experiences and storytelling websites.</li>
<br>
<strong>Motion & Multimedia (Preferred)</strong><br>
<li>Create simple motion graphics and animated content for social media and presentations.</li>
<li>Work on visual storytelling concepts using modern tools and AI-powered workflows.</li>
<br>
<strong>Team Collaboration</strong><br>
<li>Work closely with cross-functional teams including UX/UI designers and marketing specialists.</li>
<li>Participate in brainstorming sessions and creative workshops.</li>
<li>Mentor junior designers and provide constructive feedback.</li>
<h4>Requirements</h4>
<strong>Experience</strong><br>
<li>5+ years of experience in graphic design or visual communication.</li>
<li>Strong portfolio showcasing branding, marketing, and digital design projects.</li>
<li>Experience working in agencies, startups, or fast-paced creative environments is preferred.</li>
<br>
<strong>Technical Skills</strong><br>
<li>Expert proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).</li>
<li>Good understanding of typography, layout systems, color theory, branding systems, and social media design.</li>
<li>Basic knowledge of motion design tools such as After Effects and Premiere Pro (preferred).</li>
<br>
<strong>Bonus Skills (Nice to Have)</strong><br>
<li>Experience with 3D tools such as Blender and Cinema 4D.</li>
<li>Knowledge of AI-powered creative workflows.</li>
<li>Understanding of UX/UI principles and modern digital product design.</li>
<h4>Preferred Portfolio Examples</h4>
<p>Candidates are encouraged to share work related to:</p>
<li>Branding systems</li>
<li>Social media campaigns</li>
<li>Creative presentations</li>
<li>Marketing visuals</li>
<li>Motion graphics</li>
<li>Experimental or AI-driven creative work</li></p><p></p>
جهة العمل غير مُفصح عنها
الأردن - عمّان
<p><h4>Description</h4>
<p>Are you ready to take the lead in driving technical excellence? Optimiza is looking for a dynamic and engaging technical team leader to inspire and guide our talented team of engineers and developers. As the technical team leader, you will play a pivotal role in shaping project success, fostering collaboration, and delivering cutting-edge solutions that exceed client expectations.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Lead, mentor, and motivate a team of technical professionals to achieve project goals with a passion for quality and innovation.</li>
<li>Plan, coordinate, and oversee technical project deliverables while ensuring timely and successful completion.</li>
<li>Collaborate closely with stakeholders, project managers, and cross-functional teams to align technical efforts with business objectives.</li>
<li>Drive continuous improvement by encouraging knowledge sharing, adopting best practices, and promoting a culture of learning.</li>
<li>Identify risks and challenges early and implement effective solutions to keep projects on track.</li>
<li>Communicate complex technical concepts clearly and engagingly to both technical team members and non-technical stakeholders.</li>
<li>Stay ahead of the curve by keeping up with the latest technology trends and integrating relevant advancements into team practices.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in computer science, engineering, or related field.</li>
<li>Years of experience: 6+ years</li>
<li>Technical knowledge: system administration, good knowledge in Windows, Linux, and networking (infrastructure support background)</li>
<li>Good troubleshooting skills including networking and system administration.</li>
<li>Customer support job experience.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>API traffic flow knowledge</li>
<li>Database</li>
<li>Active Directory and group policy</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Annual bonus</li>
<li>Class A health insurance</li>
<li>Training and development</li>
<li>Performance bonus</li>
</ul></p><p></p>
جهة العمل غير مُفصح عنها
الأردن - عمّان
<p><h4>Description</h4>
<p>Are you ready to take the lead in driving technical excellence? Optimiza is looking for a dynamic and engaging technical team leader to inspire and guide our talented team of engineers and developers. As the technical team leader, you will play a pivotal role in shaping project success, fostering collaboration, and delivering cutting-edge solutions that exceed client expectations.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Lead, mentor, and motivate a team of technical professionals to achieve project goals with a passion for quality and innovation.</li>
<li>Plan, coordinate, and oversee technical project deliverables while ensuring timely and successful completion.</li>
<li>Collaborate closely with stakeholders, project managers, and cross-functional teams to align technical efforts with business objectives.</li>
<li>Drive continuous improvement by encouraging knowledge sharing, adopting best practices, and promoting a culture of learning.</li>
<li>Identify risks and challenges early and implement effective solutions to keep projects on track.</li>
<li>Communicate complex technical concepts clearly and engagingly to both technical team members and non-technical stakeholders.</li>
<li>Stay ahead of the curve by keeping up with the latest technology trends and integrating relevant advancements into team practices.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in computer science, engineering, or related field.</li>
<li>Years of experience: 6+ years</li>
<li>Technical knowledge: system administration, good knowledge in Windows, Linux, and networking (infrastructure support background)</li>
<li>Good troubleshooting skills including networking and system administration.</li>
<li>Customer support job experience.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>API traffic flow knowledge</li>
<li>Database</li>
<li>Active Directory and group policy</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Annual bonus</li>
<li>Class A health insurance</li>
<li>Training and development</li>
<li>Performance bonus</li>
</ul></p><p></p>
جهة العمل غير مُفصح عنها
الأردن - عمّان
<p><h4>Job description:</h4>
<p>We are seeking a highly motivated and experienced Transformation Manager to join our Chief Strategy & Transformation Office. In this role, you will play a pivotal role in driving the successful execution of transformation initiatives, ensuring alignment with the organization's strategic vision, and fostering a culture of growth and innovation, while owning the impact of transformation initiatives on the business's profit & loss (P&L). Your responsibilities will also include developing and managing objectives and key results (OKRs) to measure the impact and success of transformation projects while embracing agile principles relevant to agile product and delivery management.</p>
<h4>Responsibilities:</h4>
<ul>
<li><strong>Spearhead strategic transformation:</strong> Orchestrate and execute strategic transformation initiatives, assuming full ownership of their success.</li>
<li><strong>Harness domain expertise:</strong> Leverage extensive line-of-business knowledge in retail, CIB, operations, and GRC to drive seamless implementation and adoption of strategic initiatives.</li>
<li><strong>Align transformation with strategic objectives:</strong> Ensure that transformation initiatives are seamlessly aligned with the organization's strategic objectives and long-term vision.</li>
<li><strong>Champion P&L ownership:</strong> Take ownership of the financial implications of transformation initiatives on the business's profit & loss (P&L), ensuring financial viability and alignment with business goals.</li>
<li><strong>Data-driven decisions:</strong> Work with data to drive informed decisions, partnering with data business partners and data stewards to ensure that transformation initiatives are data-driven and data-compliant.</li>
<li><strong>Deliver comprehensive reporting:</strong> Regularly prepare detailed reports and updates for senior management and governance committees, effectively communicating the status, progress, and achievements of transformation initiatives, including their financial impact on the P&L.</li>
<li><strong>Foster cross-functional collaboration:</strong> Collaborate effectively with diverse departments and stakeholders to ensure seamless and unified execution of transformation efforts.</li>
<li><strong>Navigate change with expertise:</strong> Devise and implement comprehensive change management strategies to facilitate smooth transitions during transformation projects.</li>
<li><strong>Optimize resource allocation:</strong> Effectively allocate and manage resources to support transformation initiatives and drive successful outcomes.</li>
<li><strong>Measure impact with robust KPIs:</strong> Establish key performance indicators (KPIs) and objectives and key results (OKRs) to accurately measure the success and impact of transformation projects.</li>
<li><strong>Embrace agile principles:</strong> Champion agile methodologies relevant to agile product management, including iterative development, customer-centricity, and continuous improvement.</li>
<li><strong>Monitor progress with vigilance:</strong> Continuously monitor the progress of transformation initiatives, proactively identifying and addressing potential issues as they arise.</li>
<li><strong>Mitigate risks proactively:</strong> Identify potential risks and challenges associated with transformation initiatives and develop effective mitigation strategies.</li>
<li><strong>Drive innovation:</strong> Collaborate closely with the Chief Strategy and Transformation Officer to identify innovative opportunities and develop strategies to drive innovation within the organization.</li>
<li><strong>Partner with EPMO:</strong> Collaborate with the Enterprise Project Management Office (EPMO) to streamline the execution of transformation initiatives.</li>
<li><strong>Execute strategic initiatives:</strong> Lead the execution of the organization's strategic initiatives, ensuring that transformation efforts align with the broader strategic goals.</li>
<li><strong>Embrace continuous improvement:</strong> Foster a culture of continuous improvement by identifying opportunities to enhance the efficiency and effectiveness of transformation efforts.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in business, management, or a related field. Master's degree is a plus.</li>
<li>At least 10 years of experience in managing large-scale transformation projects and change initiatives.</li>
<li>Proven domain expertise (retail or corporate investment banking).</li>
<li>Strong understanding of project management methodologies and best practices.</li>
<li>Exceptional leadership and communication skills.</li>
<li>Analytical and problem-solving capabilities.</li>
<li>Ability to adapt to fast-paced and dynamic environments.</li>
<li>Change management certification is advantageous.</li>
<li>Familiarity with financial and banking sector operations is a plus.</li>
</ul>
<h4>Preferred certifications:</h4>
<ul>
<li>Agile Product Owner (CSPO)</li>
<li>Project Management Professional (PMP)</li>
<li>Change Management Certification (e.g., Prosci, ADKAR)</li>
</ul></p><p></p>
جهة العمل غير مُفصح عنها
الأردن - عمّان
<p><h4>Job description:</h4>
<p>We are seeking a highly motivated and experienced Transformation Manager to join our Chief Strategy & Transformation Office. In this role, you will play a pivotal role in driving the successful execution of transformation initiatives, ensuring alignment with the organization's strategic vision, and fostering a culture of growth and innovation, while owning the impact of transformation initiatives on the business's profit & loss (P&L). Your responsibilities will also include developing and managing objectives and key results (OKRs) to measure the impact and success of transformation projects while embracing agile principles relevant to agile product and delivery management.</p>
<h4>Responsibilities:</h4>
<ul>
<li><strong>Spearhead strategic transformation:</strong> Orchestrate and execute strategic transformation initiatives, assuming full ownership of their success.</li>
<li><strong>Harness domain expertise:</strong> Leverage extensive line-of-business knowledge in retail, CIB, operations, and GRC to drive seamless implementation and adoption of strategic initiatives.</li>
<li><strong>Align transformation with strategic objectives:</strong> Ensure that transformation initiatives are seamlessly aligned with the organization's strategic objectives and long-term vision.</li>
<li><strong>Champion P&L ownership:</strong> Take ownership of the financial implications of transformation initiatives on the business's profit & loss (P&L), ensuring financial viability and alignment with business goals.</li>
<li><strong>Data-driven decisions:</strong> Work with data to drive informed decisions, partnering with data business partners and data stewards to ensure that transformation initiatives are data-driven and data-compliant.</li>
<li><strong>Deliver comprehensive reporting:</strong> Regularly prepare detailed reports and updates for senior management and governance committees, effectively communicating the status, progress, and achievements of transformation initiatives, including their financial impact on the P&L.</li>
<li><strong>Foster cross-functional collaboration:</strong> Collaborate effectively with diverse departments and stakeholders to ensure seamless and unified execution of transformation efforts.</li>
<li><strong>Navigate change with expertise:</strong> Devise and implement comprehensive change management strategies to facilitate smooth transitions during transformation projects.</li>
<li><strong>Optimize resource allocation:</strong> Effectively allocate and manage resources to support transformation initiatives and drive successful outcomes.</li>
<li><strong>Measure impact with robust KPIs:</strong> Establish key performance indicators (KPIs) and objectives and key results (OKRs) to accurately measure the success and impact of transformation projects.</li>
<li><strong>Embrace agile principles:</strong> Champion agile methodologies relevant to agile product management, including iterative development, customer-centricity, and continuous improvement.</li>
<li><strong>Monitor progress with vigilance:</strong> Continuously monitor the progress of transformation initiatives, proactively identifying and addressing potential issues as they arise.</li>
<li><strong>Mitigate risks proactively:</strong> Identify potential risks and challenges associated with transformation initiatives and develop effective mitigation strategies.</li>
<li><strong>Drive innovation:</strong> Collaborate closely with the Chief Strategy and Transformation Officer to identify innovative opportunities and develop strategies to drive innovation within the organization.</li>
<li><strong>Partner with EPMO:</strong> Collaborate with the Enterprise Project Management Office (EPMO) to streamline the execution of transformation initiatives.</li>
<li><strong>Execute strategic initiatives:</strong> Lead the execution of the organization's strategic initiatives, ensuring that transformation efforts align with the broader strategic goals.</li>
<li><strong>Embrace continuous improvement:</strong> Foster a culture of continuous improvement by identifying opportunities to enhance the efficiency and effectiveness of transformation efforts.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in business, management, or a related field. Master's degree is a plus.</li>
<li>At least 10 years of experience in managing large-scale transformation projects and change initiatives.</li>
<li>Proven domain expertise (retail or corporate investment banking).</li>
<li>Strong understanding of project management methodologies and best practices.</li>
<li>Exceptional leadership and communication skills.</li>
<li>Analytical and problem-solving capabilities.</li>
<li>Ability to adapt to fast-paced and dynamic environments.</li>
<li>Change management certification is advantageous.</li>
<li>Familiarity with financial and banking sector operations is a plus.</li>
</ul>
<h4>Preferred certifications:</h4>
<ul>
<li>Agile Product Owner (CSPO)</li>
<li>Project Management Professional (PMP)</li>
<li>Change Management Certification (e.g., Prosci, ADKAR)</li>
</ul></p><p></p>
جهة العمل غير مُفصح عنها
الأردن - عمّان
<p><h4>About Lucidya</h4>
<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p>
<p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p>
<p>Today, leading organizations across banking, insurance, healthcare, hospitality, and the public sector rely on Lucidya to understand their customers better and act faster. As we continue investing in Agentic AI, design plays a critical role in determining whether our technology feels powerful, trustworthy, and intuitive - or complex and overwhelming.</p>
<h4>Why this role matters</h4>
<p>We're entering a new phase of product development where AI doesn't simply provide recommendations - it takes action.</p>
<p>Our Agentic AI capabilities are designed to monitor signals, surface opportunities, automate workflows, and help teams make better decisions faster. The technology is only one part of the challenge. The bigger challenge is designing experiences that help users trust AI enough to delegate work to it without feeling like they've lost control.</p>
<p>As a Senior Product Designer, you'll help define what that future looks like.</p>
<p>You'll shape how enterprise users interact with AI agents, how they understand decisions made on their behalf, and how they remain confident when AI operates in the background. Your work will directly influence product adoption, customer trust, and the speed at which our customers realize value from our platform.</p>
<p>This is a role for someone who wants to work on difficult, meaningful design problems and leave a visible mark on the product, the design culture, and the future of AI-powered software.</p>
<h4>What you'll do</h4>
<li>Design experiences that make AI feel trustworthy<br>
You'll own the end-to-end experience for key Agentic AI initiatives, helping users understand what AI is doing, why it's doing it, and when they should intervene. Success means customers feel empowered by AI rather than uncertain about it.</li>
<li>Turn complex problems into intuitive workflows<br>
Agentic systems introduce new UX challenges around autonomy, confidence, transparency, and control. You'll simplify these complexities into experiences that feel natural and easy to navigate, even when the underlying technology is sophisticated.</li>
<li>Raise the quality bar across the product<br>
You'll contribute polished, thoughtful design work that improves the overall quality of the platform. From information architecture to visual details, you'll help ensure Lucidya feels cohesive, modern, and enterprise-grade.</li>
<li>Help customers adopt AI faster<br>
The best AI capabilities create no value if users don't trust them enough to use them. You'll design onboarding, education, feedback loops, and interaction patterns that help customers move from curiosity to confidence.</li>
<li>Design for Arabic-first enterprise users<br>
You'll create experiences that work naturally across both Arabic and English environments, ensuring RTL experiences, localized content, and cultural expectations are considered from the beginning rather than treated as an afterthought.</li>
<li>Build systems, not just screens<br>
You'll contribute reusable patterns, components, and interaction models that can scale across multiple products and use cases. We value designers who solve problems at the platform level rather than repeatedly solving the same problem in different places.</li>
<li>Use research to inform decisions<br>
You'll spend time understanding customers, testing assumptions, validating solutions, and learning from real user behavior. We care about evidence and outcomes more than opinions.</li>
<li>Elevate the people around you<br>
We believe great design teams improve together. You'll participate in critiques, mentor other designers, share your thinking openly, and contribute to a culture of continuous improvement.</li>
<h4>The challenges you'll tackle</h4>
<p>Some of the questions you'll be helping us answer include:</p>
<li>How do users remain in control when AI can act independently?</li>
<li>When should an AI agent ask for approval versus acting autonomously?</li>
<li>How do we communicate uncertainty, confidence, and reasoning without overwhelming users?</li>
<li>How do we design graceful recovery experiences when AI gets things wrong?</li>
<li>How do we reduce cognitive load instead of simply moving it elsewhere?</li>
<li>How do we build trust with enterprise users who may be delegating increasingly important decisions to AI?</li>
<li>How do we create AI experiences that feel equally natural in Arabic and English?</li>
<p>These are not solved problems. You'll help define the answers.</p>
<h4>Requirements</h4>
<h4>Who you are</h4>
<p>You're a product designer who enjoys solving difficult problems and cares deeply about the people using your work.</p>
<p>You likely bring:</p>
<li>5+ years of experience designing B2B SaaS or enterprise software products.</li>
<li>A portfolio that demonstrates strong product thinking, not just attractive interfaces. We want to understand how you approached problems, evaluated trade-offs, and delivered outcomes.</li>
<li>Strong UX and interaction design skills. You naturally think through workflows, states, edge cases, and user behavior.</li>
<li>Excellent visual design craft. You care about hierarchy, typography, spacing, consistency, and details that make products feel polished.</li>
<li>Advanced proficiency with Figma, including component systems, prototyping, and scalable design practices.</li>
<li>Experience conducting or contributing meaningfully to user research and usability testing.</li>
<li>The ability to collaborate effectively with product managers, engineers, and other stakeholders without relying on formal authority.</li>
<li>Comfort operating in ambiguity. You can take loosely defined challenges and create clarity, structure, and momentum.</li>
<li>Strong communication skills. You can explain design decisions in a way that makes sense to technical and non-technical audiences alike.</li>
<p>Beyond experience, you'll thrive here if:</p>
<li>You're curious and continuously learning.</li>
<li>You seek feedback and give it constructively.</li>
<li>You care more about solving customer problems than protecting your ideas.</li>
<li>You're comfortable taking ownership and moving work forward without waiting for perfect instructions.</li>
<li>You enjoy collaborating with people who challenge your thinking and raise your standards.</li>
<li>You measure success by the impact your work creates, not just the volume of work produced.</li>
<h4>Bonus points</h4>
<p>While not required, we'd be particularly excited if you have experience with:</p>
<li>AI products, copilots, agents, or autonomous systems.</li>
<li>Designing experiences that communicate AI confidence, reasoning, and uncertainty.</li>
<li>RTL and Arabic-first product design.</li>
<li>Design systems and platform-scale design thinking.</li>
<li>Responsible AI, explainability, or AI ethics principles.</li>
<li>SaaS businesses serving enterprise customers in the Middle East.</li>
<h4>What you can expect from us</h4>
<p>At Lucidya, designers are not here to make screens look better after decisions have already been made.</p>
<p>You'll be involved early in problem-solving, have meaningful influence on product direction, and work alongside teams that genuinely value design as a strategic function.</p>
<p>You'll have the opportunity to work on emerging AI challenges, contribute to products used by leading enterprises across the region, and help shape how people interact with AI in their daily work.</p>
<h4>What the hiring process will look like</h4>
<li>Introductory conversation</li>
<li>Hiring manager interview</li>
<li>Practical design exercise - case study<br>
A take-home or live design challenge relevant to the kinds of problems you'll solve at Lucidya, followed by a discussion of your approach and reasoning.</li>
<li>Final conversations</li>
<li>Culture fit / offer stage</li></p><p></p>
جهة العمل غير مُفصح عنها
الأردن - عمّان
<p><h4>About Lucidya</h4>
<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p>
<p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p>
<p>Today, leading organizations across banking, insurance, healthcare, hospitality, and the public sector rely on Lucidya to understand their customers better and act faster. As we continue investing in Agentic AI, design plays a critical role in determining whether our technology feels powerful, trustworthy, and intuitive - or complex and overwhelming.</p>
<h4>Why this role matters</h4>
<p>We're entering a new phase of product development where AI doesn't simply provide recommendations - it takes action.</p>
<p>Our Agentic AI capabilities are designed to monitor signals, surface opportunities, automate workflows, and help teams make better decisions faster. The technology is only one part of the challenge. The bigger challenge is designing experiences that help users trust AI enough to delegate work to it without feeling like they've lost control.</p>
<p>As a Senior Product Designer, you'll help define what that future looks like.</p>
<p>You'll shape how enterprise users interact with AI agents, how they understand decisions made on their behalf, and how they remain confident when AI operates in the background. Your work will directly influence product adoption, customer trust, and the speed at which our customers realize value from our platform.</p>
<p>This is a role for someone who wants to work on difficult, meaningful design problems and leave a visible mark on the product, the design culture, and the future of AI-powered software.</p>
<h4>What you'll do</h4>
<li>Design experiences that make AI feel trustworthy<br>
You'll own the end-to-end experience for key Agentic AI initiatives, helping users understand what AI is doing, why it's doing it, and when they should intervene. Success means customers feel empowered by AI rather than uncertain about it.</li>
<li>Turn complex problems into intuitive workflows<br>
Agentic systems introduce new UX challenges around autonomy, confidence, transparency, and control. You'll simplify these complexities into experiences that feel natural and easy to navigate, even when the underlying technology is sophisticated.</li>
<li>Raise the quality bar across the product<br>
You'll contribute polished, thoughtful design work that improves the overall quality of the platform. From information architecture to visual details, you'll help ensure Lucidya feels cohesive, modern, and enterprise-grade.</li>
<li>Help customers adopt AI faster<br>
The best AI capabilities create no value if users don't trust them enough to use them. You'll design onboarding, education, feedback loops, and interaction patterns that help customers move from curiosity to confidence.</li>
<li>Design for Arabic-first enterprise users<br>
You'll create experiences that work naturally across both Arabic and English environments, ensuring RTL experiences, localized content, and cultural expectations are considered from the beginning rather than treated as an afterthought.</li>
<li>Build systems, not just screens<br>
You'll contribute reusable patterns, components, and interaction models that can scale across multiple products and use cases. We value designers who solve problems at the platform level rather than repeatedly solving the same problem in different places.</li>
<li>Use research to inform decisions<br>
You'll spend time understanding customers, testing assumptions, validating solutions, and learning from real user behavior. We care about evidence and outcomes more than opinions.</li>
<li>Elevate the people around you<br>
We believe great design teams improve together. You'll participate in critiques, mentor other designers, share your thinking openly, and contribute to a culture of continuous improvement.</li>
<h4>The challenges you'll tackle</h4>
<p>Some of the questions you'll be helping us answer include:</p>
<li>How do users remain in control when AI can act independently?</li>
<li>When should an AI agent ask for approval versus acting autonomously?</li>
<li>How do we communicate uncertainty, confidence, and reasoning without overwhelming users?</li>
<li>How do we design graceful recovery experiences when AI gets things wrong?</li>
<li>How do we reduce cognitive load instead of simply moving it elsewhere?</li>
<li>How do we build trust with enterprise users who may be delegating increasingly important decisions to AI?</li>
<li>How do we create AI experiences that feel equally natural in Arabic and English?</li>
<p>These are not solved problems. You'll help define the answers.</p>
<h4>Requirements</h4>
<h4>Who you are</h4>
<p>You're a product designer who enjoys solving difficult problems and cares deeply about the people using your work.</p>
<p>You likely bring:</p>
<li>5+ years of experience designing B2B SaaS or enterprise software products.</li>
<li>A portfolio that demonstrates strong product thinking, not just attractive interfaces. We want to understand how you approached problems, evaluated trade-offs, and delivered outcomes.</li>
<li>Strong UX and interaction design skills. You naturally think through workflows, states, edge cases, and user behavior.</li>
<li>Excellent visual design craft. You care about hierarchy, typography, spacing, consistency, and details that make products feel polished.</li>
<li>Advanced proficiency with Figma, including component systems, prototyping, and scalable design practices.</li>
<li>Experience conducting or contributing meaningfully to user research and usability testing.</li>
<li>The ability to collaborate effectively with product managers, engineers, and other stakeholders without relying on formal authority.</li>
<li>Comfort operating in ambiguity. You can take loosely defined challenges and create clarity, structure, and momentum.</li>
<li>Strong communication skills. You can explain design decisions in a way that makes sense to technical and non-technical audiences alike.</li>
<p>Beyond experience, you'll thrive here if:</p>
<li>You're curious and continuously learning.</li>
<li>You seek feedback and give it constructively.</li>
<li>You care more about solving customer problems than protecting your ideas.</li>
<li>You're comfortable taking ownership and moving work forward without waiting for perfect instructions.</li>
<li>You enjoy collaborating with people who challenge your thinking and raise your standards.</li>
<li>You measure success by the impact your work creates, not just the volume of work produced.</li>
<h4>Bonus points</h4>
<p>While not required, we'd be particularly excited if you have experience with:</p>
<li>AI products, copilots, agents, or autonomous systems.</li>
<li>Designing experiences that communicate AI confidence, reasoning, and uncertainty.</li>
<li>RTL and Arabic-first product design.</li>
<li>Design systems and platform-scale design thinking.</li>
<li>Responsible AI, explainability, or AI ethics principles.</li>
<li>SaaS businesses serving enterprise customers in the Middle East.</li>
<h4>What you can expect from us</h4>
<p>At Lucidya, designers are not here to make screens look better after decisions have already been made.</p>
<p>You'll be involved early in problem-solving, have meaningful influence on product direction, and work alongside teams that genuinely value design as a strategic function.</p>
<p>You'll have the opportunity to work on emerging AI challenges, contribute to products used by leading enterprises across the region, and help shape how people interact with AI in their daily work.</p>
<h4>What the hiring process will look like</h4>
<li>Introductory conversation</li>
<li>Hiring manager interview</li>
<li>Practical design exercise - case study<br>
A take-home or live design challenge relevant to the kinds of problems you'll solve at Lucidya, followed by a discussion of your approach and reasoning.</li>
<li>Final conversations</li>
<li>Culture fit / offer stage</li></p><p></p>
جهة العمل غير مُفصح عنها
الأردن - عمّان
<p><h4>Description</h4>
<p>COGNNA is a fast-growing cybersecurity startup revolutionizing how businesses manage their security operations. Our innovative SaaS platform provides organizations with the tools to detect, prevent, and respond to cyber threats with ease. Headquartered in Riyadh, Saudi Arabia, COGNNA is on a mission to empower businesses locally and internationally to build resilient and cost-effective cybersecurity operations.</p>
<p>We are looking for a highly skilled Senior Technical Support Engineer to serve as the ultimate escalation point for our clients' technical issues. In this role, you will focus entirely on ensuring the seamless agent deployment, functionality efficiency, and health of our platform. You will troubleshoot complex system environments, lead agent installations, and conduct client training sessions.</p>
<h4>Key responsibilities</h4>
<ul>
<li><strong>Advanced technical troubleshooting:</strong> Act as the Tier 2/Escalation point for complex technical issues, diagnosing and resolving deep-rooted system, network, and software problems for our clients.</li>
<li><strong>Agent installation & management:</strong> Guide clients through, and directly execute, the deployment and configuration of software agents (e.g., EDR, monitoring tools) across diverse enterprise environments (Windows, Linux, Kubernetes, etc.).</li>
<li><strong>Client training & onboarding:</strong> Design and deliver comprehensive technical training sessions to ensure clients are fully equipped to utilize and maintain our solutions.</li>
<li><strong>Escalation & communication management:</strong> Lead communications with key client stakeholders (including technical champions) during high-priority technical roadblocks, translating complex issues into clear, actionable updates.</li>
<li><strong>Knowledge & process improvement:</strong> Author detailed knowledge base (KB) articles and standard operating procedures (SOPs) to streamline future installations and troubleshooting steps.</li>
<li><strong>Team mentorship:</strong> Coach and guide junior support staff on advanced troubleshooting techniques and client management.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>5+ years in enterprise technical support, field engineering, or a highly technical, customer-facing B2B SaaS role.</li>
<li>Strong skills in managing and fixing major enterprise operating systems, especially Windows, Linux, and macOS.</li>
<li>Strong understanding of public cloud platforms (AWS, Azure, or GCP) to support and fix software setups in cloud and hybrid environments.</li>
<li>Strong understanding of network setups and protocols, including TCP/IP, DNS, ICMP, and firewalls, with the ability to use network tools to fix connectivity and installation blocks.</li>
<li>Skilled in PowerShell and Shell scripting (Bash) to automate troubleshooting and handle large-scale software deployments.</li>
<li>Good general understanding of cybersecurity products (like EDR, SIEM, or XDR) only from an installation, system compatibility, and setup standpoint.</li>
<li>Great ability to break down deployment failures, read complex log files, and copy complex client environments in a test lab.</li>
<li>Strong verbal and written communication skills, with the professionalism needed to deliver training and lead important talks during onsite client visits.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Competitive package – salary, equity options, and saving plan</li>
<li>Flexible & remote – work from anywhere with an outcomes-first culture</li>
<li>Team of experts – work with designers, engineers, and security professionals solving real-world problems</li>
<li>Growth-focused – your ideas ship, your voice counts, your growth matters</li>
<li>Global impact – build products that protect critical systems and data</li>
</ul></p><p></p>