وظائف في الأردن
٤١٨٥
وظائف شاغرة
<p><h4>About Noema Consulting</h4>
<p>Noema stands as a reliable partner, delivering cutting-edge IT solutions and outstanding service to organizations across diverse industries, with a special emphasis on banking. Leveraging deep expertise in digital transformation, data analytics & AI, SAP solutions, and quality assurance & support, Noema empowers clients to streamline processes, make smarter decisions, and drive sustainable business growth at an accelerated pace.</p>
<h4>The Role</h4>
<p>We are looking for a hands-on Brand & Digital Marketing Lead to take ownership of our external presence.</p>
<p>This is not a coordination role. You will be responsible for shaping how we position ourselves - across our website, LinkedIn, and overall brand narrative.</p>
<h4>What You Will Own</h4>
<ul>
<li>Website revamp: review, restructure, and rewrite key messaging to clearly reflect who we are and what we do.</li>
<li>LinkedIn presence: build and execute a consistent content strategy for both the company page and leadership profiles.</li>
<li>Brand positioning: clarify and refine how we communicate our services, value, and differentiation.</li>
<li>Content creation: develop high-quality, business-focused content (case studies, insights, employer branding).</li>
<li>Employer branding: support visibility of our culture, projects, and people to attract strong talent.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>5 - 8 years of experience in B2B marketing (consulting, tech, or SaaS preferred)</li>
<li>Strong experience with LinkedIn content strategy and positioning</li>
<li>Proven ability to revamp or build websites (content and structure, not coding)</li>
<li>Excellent copywriting skills - clear, sharp, no fluff</li>
<li>Ability to translate complex services into simple, compelling messaging</li>
<li>Comfortable working directly with leadership and challenging ideas when needed</li>
</ul>
<h4>Working Style</h4>
<ul>
<li>Independent and ownership-driven</li>
<li>Practical and business-oriented (not just “creative”)</li>
<li>Able to move fast and deliver without heavy processes</li>
</ul>
<h4>What Success Looks Like</h4>
<p>Within the first few months, you will:</p>
<ul>
<li>Bring clarity and structure to our website</li>
<li>Establish a consistent and professional LinkedIn presence</li>
<li>Strengthen how we communicate our value to both clients and candidates</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Real ownership and impact - you will shape the company’s external voice</li>
<li>Direct exposure to leadership and strategic decisions</li>
<li>Flexible, remote-first environment</li>
<li>Opportunity to grow the role as the company scales</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Remote junior AI engineer – computer vision<br>
Location: Remote<br>
Employment type: Full-time (8 hours) remotely<br>
Experience level: Junior (5+ years)</p>
<p>InnovationTeam is a forward-thinking technology company that delivers advanced AI and data-driven solutions across multiple industries. We are currently seeking a junior AI engineer – computer vision to join our AI engineering team.</p>
<p>As a junior computer vision engineer at InnovationTeam, you will be responsible for designing, developing, and deploying vision-based AI systems for real-world, production environments. You will work closely with cross-functional teams to build scalable image and video analytics solutions.</p>
<p>This position requires strong expertise in computer vision, deep learning, and software engineering. The ideal candidate is technically strong, self-driven, and experienced in taking AI models from research to production.</p>
<p>At InnovationTeam, we foster a culture of innovation, collaboration, and technical excellence, offering an environment where junior engineers can make a meaningful impact.</p>
<h4>Role overview</h4>
<p>We are seeking a skilled AI engineer with a strong focus on computer vision to develop, optimize, and deploy vision-based AI solutions. The role involves working on real-world image and video analytics problems and delivering production-ready AI systems.</p>
<h4>Requirements</h4>
<ul>
<li>Develop and train computer vision models for image and video analysis.</li>
<li>Implement solutions for object detection, image classification, segmentation, and tracking.</li>
<li>Prepare and manage datasets, including data cleaning, labelling, and augmentation.</li>
<li>Optimize models for GPU performance, inference speed, and scalability.</li>
<li>Deploy AI models into production using APIs and containerized services.</li>
<li>Integrate computer vision models with broader AI and analytics platforms.</li>
<li>Collaborate with software engineers, data scientists, and product teams.</li>
<li>Maintain documentation and ensure code quality and reproducibility.</li>
</ul>
<h4>Required skills & qualifications</h4>
<ul>
<li>Minimum 2 years of hands-on experience in AI / machine learning / deep learning with a focus on computer vision.</li>
<li>Master’s degree in computer science, software engineering, artificial intelligence, engineering, or a related field.</li>
<li>Strong knowledge of computer vision concepts and algorithms.</li>
<li>Practical experience with CNN-based models and modern CV architectures.</li>
<li>Proficiency in Python and common ML/CV libraries (PyTorch or TensorFlow, OpenCV).</li>
<li>Experience with object detection and segmentation frameworks (e.g., YOLO, Detectron2).</li>
<li>Understanding of model evaluation, metrics, and performance optimization.</li>
<li>Experience deploying models in cloud or on-prem environments.</li>
<li>Familiarity with Docker and basic MLOps practices.</li>
<li>Excellent English communication skills (written and spoken).</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Experience with video analytics or real-time inference.</li>
<li>Exposure to vision transformers or multimodal AI.</li>
<li>Experience with GPU-based training and inference.</li>
<li>Knowledge of cloud platforms (OCI, AWS, Azure, or GCP).</li>
<li>Background in domains such as healthcare, smart cities, or industrial AI.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Work on practical, production-grade computer vision solutions.</li>
<li>Access to GPU infrastructure and modern AI tooling.</li>
<li>Collaborative, engineering-focused work environment.</li>
<li>Opportunities for growth and advanced AI exposure.</li>
<li>Competitive compensation package.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Remote junior AI engineer – computer vision<br>
Location: Remote<br>
Employment type: Full-time (8 hours) remotely<br>
Experience level: Junior (5+ years)</p>
<p>InnovationTeam is a forward-thinking technology company that delivers advanced AI and data-driven solutions across multiple industries. We are currently seeking a junior AI engineer – computer vision to join our AI engineering team.</p>
<p>As a junior computer vision engineer at InnovationTeam, you will be responsible for designing, developing, and deploying vision-based AI systems for real-world, production environments. You will work closely with cross-functional teams to build scalable image and video analytics solutions.</p>
<p>This position requires strong expertise in computer vision, deep learning, and software engineering. The ideal candidate is technically strong, self-driven, and experienced in taking AI models from research to production.</p>
<p>At InnovationTeam, we foster a culture of innovation, collaboration, and technical excellence, offering an environment where junior engineers can make a meaningful impact.</p>
<h4>Role overview</h4>
<p>We are seeking a skilled AI engineer with a strong focus on computer vision to develop, optimize, and deploy vision-based AI solutions. The role involves working on real-world image and video analytics problems and delivering production-ready AI systems.</p>
<h4>Requirements</h4>
<ul>
<li>Develop and train computer vision models for image and video analysis.</li>
<li>Implement solutions for object detection, image classification, segmentation, and tracking.</li>
<li>Prepare and manage datasets, including data cleaning, labelling, and augmentation.</li>
<li>Optimize models for GPU performance, inference speed, and scalability.</li>
<li>Deploy AI models into production using APIs and containerized services.</li>
<li>Integrate computer vision models with broader AI and analytics platforms.</li>
<li>Collaborate with software engineers, data scientists, and product teams.</li>
<li>Maintain documentation and ensure code quality and reproducibility.</li>
</ul>
<h4>Required skills & qualifications</h4>
<ul>
<li>Minimum 2 years of hands-on experience in AI / machine learning / deep learning with a focus on computer vision.</li>
<li>Master’s degree in computer science, software engineering, artificial intelligence, engineering, or a related field.</li>
<li>Strong knowledge of computer vision concepts and algorithms.</li>
<li>Practical experience with CNN-based models and modern CV architectures.</li>
<li>Proficiency in Python and common ML/CV libraries (PyTorch or TensorFlow, OpenCV).</li>
<li>Experience with object detection and segmentation frameworks (e.g., YOLO, Detectron2).</li>
<li>Understanding of model evaluation, metrics, and performance optimization.</li>
<li>Experience deploying models in cloud or on-prem environments.</li>
<li>Familiarity with Docker and basic MLOps practices.</li>
<li>Excellent English communication skills (written and spoken).</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Experience with video analytics or real-time inference.</li>
<li>Exposure to vision transformers or multimodal AI.</li>
<li>Experience with GPU-based training and inference.</li>
<li>Knowledge of cloud platforms (OCI, AWS, Azure, or GCP).</li>
<li>Background in domains such as healthcare, smart cities, or industrial AI.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Work on practical, production-grade computer vision solutions.</li>
<li>Access to GPU infrastructure and modern AI tooling.</li>
<li>Collaborative, engineering-focused work environment.</li>
<li>Opportunities for growth and advanced AI exposure.</li>
<li>Competitive compensation package.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Remote junior AI engineer – computer vision<br>
Location: Remote<br>
Employment type: Full-time (8 hours) remotely<br>
Experience level: Junior (5+ years)</p>
<p>InnovationTeam is a forward-thinking technology company that delivers advanced AI and data-driven solutions across multiple industries. We are currently seeking a junior AI engineer – computer vision to join our AI engineering team.</p>
<p>As a junior computer vision engineer at InnovationTeam, you will be responsible for designing, developing, and deploying vision-based AI systems for real-world, production environments. You will work closely with cross-functional teams to build scalable image and video analytics solutions.</p>
<p>This position requires strong expertise in computer vision, deep learning, and software engineering. The ideal candidate is technically strong, self-driven, and experienced in taking AI models from research to production.</p>
<p>At InnovationTeam, we foster a culture of innovation, collaboration, and technical excellence, offering an environment where junior engineers can make a meaningful impact.</p>
<h4>Role overview</h4>
<p>We are seeking a skilled AI engineer with a strong focus on computer vision to develop, optimize, and deploy vision-based AI solutions. The role involves working on real-world image and video analytics problems and delivering production-ready AI systems.</p>
<h4>Requirements</h4>
<ul>
<li>Develop and train computer vision models for image and video analysis.</li>
<li>Implement solutions for object detection, image classification, segmentation, and tracking.</li>
<li>Prepare and manage datasets, including data cleaning, labelling, and augmentation.</li>
<li>Optimize models for GPU performance, inference speed, and scalability.</li>
<li>Deploy AI models into production using APIs and containerized services.</li>
<li>Integrate computer vision models with broader AI and analytics platforms.</li>
<li>Collaborate with software engineers, data scientists, and product teams.</li>
<li>Maintain documentation and ensure code quality and reproducibility.</li>
</ul>
<h4>Required skills & qualifications</h4>
<ul>
<li>Minimum 2 years of hands-on experience in AI / machine learning / deep learning with a focus on computer vision.</li>
<li>Master’s degree in computer science, software engineering, artificial intelligence, engineering, or a related field.</li>
<li>Strong knowledge of computer vision concepts and algorithms.</li>
<li>Practical experience with CNN-based models and modern CV architectures.</li>
<li>Proficiency in Python and common ML / CV libraries (PyTorch or TensorFlow, OpenCV).</li>
<li>Experience with object detection and segmentation frameworks (e.g., YOLO, Detectron2).</li>
<li>Understanding of model evaluation, metrics, and performance optimization.</li>
<li>Experience deploying models in cloud or on-prem environments.</li>
<li>Familiarity with Docker and basic MLOps practices.</li>
<li>Excellent English communication skills (written and spoken).</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Experience with video analytics or real-time inference.</li>
<li>Exposure to vision transformers or multimodal AI.</li>
<li>Experience with GPU-based training and inference.</li>
<li>Knowledge of cloud platforms (OCI, AWS, Azure, or GCP).</li>
<li>Background in domains such as healthcare, smart cities, or industrial AI.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Work on practical, production-grade computer vision solutions.</li>
<li>Access to GPU infrastructure and modern AI tooling.</li>
<li>Collaborative, engineering-focused work environment.</li>
<li>Opportunities for growth and advanced AI exposure.</li>
<li>Competitive compensation package.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Remote junior AI engineer – computer vision<br>
Location: Remote<br>
Employment type: Full-time (8 hours) remotely<br>
Experience level: Junior (5+ years)</p>
<p>InnovationTeam is a forward-thinking technology company that delivers advanced AI and data-driven solutions across multiple industries. We are currently seeking a junior AI engineer – computer vision to join our AI engineering team.</p>
<p>As a junior computer vision engineer at InnovationTeam, you will be responsible for designing, developing, and deploying vision-based AI systems for real-world, production environments. You will work closely with cross-functional teams to build scalable image and video analytics solutions.</p>
<p>This position requires strong expertise in computer vision, deep learning, and software engineering. The ideal candidate is technically strong, self-driven, and experienced in taking AI models from research to production.</p>
<p>At InnovationTeam, we foster a culture of innovation, collaboration, and technical excellence, offering an environment where junior engineers can make a meaningful impact.</p>
<h4>Role overview</h4>
<p>We are seeking a skilled AI engineer with a strong focus on computer vision to develop, optimize, and deploy vision-based AI solutions. The role involves working on real-world image and video analytics problems and delivering production-ready AI systems.</p>
<h4>Requirements</h4>
<ul>
<li>Develop and train computer vision models for image and video analysis.</li>
<li>Implement solutions for object detection, image classification, segmentation, and tracking.</li>
<li>Prepare and manage datasets, including data cleaning, labelling, and augmentation.</li>
<li>Optimize models for GPU performance, inference speed, and scalability.</li>
<li>Deploy AI models into production using APIs and containerized services.</li>
<li>Integrate computer vision models with broader AI and analytics platforms.</li>
<li>Collaborate with software engineers, data scientists, and product teams.</li>
<li>Maintain documentation and ensure code quality and reproducibility.</li>
</ul>
<h4>Required skills & qualifications</h4>
<ul>
<li>Minimum 2 years of hands-on experience in AI / machine learning / deep learning with a focus on computer vision.</li>
<li>Master’s degree in computer science, software engineering, artificial intelligence, engineering, or a related field.</li>
<li>Strong knowledge of computer vision concepts and algorithms.</li>
<li>Practical experience with CNN-based models and modern CV architectures.</li>
<li>Proficiency in Python and common ML / CV libraries (PyTorch or TensorFlow, OpenCV).</li>
<li>Experience with object detection and segmentation frameworks (e.g., YOLO, Detectron2).</li>
<li>Understanding of model evaluation, metrics, and performance optimization.</li>
<li>Experience deploying models in cloud or on-prem environments.</li>
<li>Familiarity with Docker and basic MLOps practices.</li>
<li>Excellent English communication skills (written and spoken).</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Experience with video analytics or real-time inference.</li>
<li>Exposure to vision transformers or multimodal AI.</li>
<li>Experience with GPU-based training and inference.</li>
<li>Knowledge of cloud platforms (OCI, AWS, Azure, or GCP).</li>
<li>Background in domains such as healthcare, smart cities, or industrial AI.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Work on practical, production-grade computer vision solutions.</li>
<li>Access to GPU infrastructure and modern AI tooling.</li>
<li>Collaborative, engineering-focused work environment.</li>
<li>Opportunities for growth and advanced AI exposure.</li>
<li>Competitive compensation package.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Optimiza is seeking a dedicated Scrum Master to guide our software development teams in adopting Agile principles and practices. The Scrum Master will serve as a facilitator for Agile processes, helping teams deliver high-quality software solutions efficiently and effectively. You will work closely with product owners, developers, and stakeholders to foster collaboration, remove impediments, and promote continuous improvement.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Facilitate Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives.</li>
<li>Coach teams on Agile principles and Scrum practices to ensure successful project delivery.</li>
<li>Assist product owners in managing and prioritizing the product backlog.</li>
<li>Identify and remove obstacles that impede the team's progress.</li>
<li>Promote a culture of transparency, accountability, and continuous improvement.</li>
<li>Track and report on team performance metrics to management and stakeholders.</li>
<li>Collaborate with other Scrum Masters, project managers, and organizational leaders to enhance Agile maturity across the company.</li>
<li>Support cross-functional team collaboration and alignment with business goals.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in Computer Science, Business, or a related field.</li>
<li>3+ years of experience as a Scrum Master in software development environments.</li>
<li>Certified ScrumMaster (CSM) or equivalent Agile certification is required.</li>
<li>Strong knowledge of Agile methodologies, scrum framework, and software development lifecycle.</li>
<li>Excellent facilitation, communication, and interpersonal skills.</li>
<li>Proven ability to resolve conflicts and foster positive team dynamics.</li>
<li>Experience using Agile project management tools such as JIRA, Confluence, or similar.</li>
<li>Ability to manage multiple teams or projects simultaneously.</li>
<li>Strong organizational and problem-solving abilities.</li>
</ul>
<h4>Benefits</h4>
<p>Class A health insurance.</p></p><p></p>
<p><h4>Description</h4>
<p>Optimiza is seeking a dedicated Scrum Master to guide our software development teams in adopting Agile principles and practices. The Scrum Master will serve as a facilitator for Agile processes, helping teams deliver high-quality software solutions efficiently and effectively. You will work closely with product owners, developers, and stakeholders to foster collaboration, remove impediments, and promote continuous improvement.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Facilitate Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives.</li>
<li>Coach teams on Agile principles and Scrum practices to ensure successful project delivery.</li>
<li>Assist product owners in managing and prioritizing the product backlog.</li>
<li>Identify and remove obstacles that impede the team's progress.</li>
<li>Promote a culture of transparency, accountability, and continuous improvement.</li>
<li>Track and report on team performance metrics to management and stakeholders.</li>
<li>Collaborate with other Scrum Masters, project managers, and organizational leaders to enhance Agile maturity across the company.</li>
<li>Support cross-functional team collaboration and alignment with business goals.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in Computer Science, Business, or a related field.</li>
<li>3+ years of experience as a Scrum Master in software development environments.</li>
<li>Certified ScrumMaster (CSM) or equivalent Agile certification is required.</li>
<li>Strong knowledge of Agile methodologies, scrum framework, and software development lifecycle.</li>
<li>Excellent facilitation, communication, and interpersonal skills.</li>
<li>Proven ability to resolve conflicts and foster positive team dynamics.</li>
<li>Experience using Agile project management tools such as JIRA, Confluence, or similar.</li>
<li>Ability to manage multiple teams or projects simultaneously.</li>
<li>Strong organizational and problem-solving abilities.</li>
</ul>
<h4>Benefits</h4>
<p>Class A health insurance.</p></p><p></p>
<p><h4>Description</h4>
<p><strong>Key responsibilities</strong></p>
<ul>
<li>Manage a portfolio of Tail/SMB accounts and maintain regular customer engagement</li>
<li>Handle high account volume efficiently while maintaining strong follow-up and account ownership</li>
<li>Monitor customer health, usage, spend trends, and churn risks proactively</li>
<li>Drive customer retention and reduce churn across the assigned portfolio</li>
<li>Identify expansion and upsell opportunities where relevant</li>
<li>Follow up on low balance, insolvency, inactivity, and contraction-risk accounts</li>
<li>Coordinate internally with Support, Compliance, Finance, and Product teams to resolve customer concerns</li>
<li>Ensure customers are utilizing the platform correctly and adopting relevant features</li>
<li>Handle escalations professionally and maintain strong customer communication</li>
<li>Maintain accurate account updates and activity tracking within internal systems and CRM tools</li>
<li>Support commercial initiatives such as pricing transitions, account segmentation, and revenue protection efforts</li>
<li>Contribute to improving customer workflows, operational processes, and customer experience initiatives</li>
</ul>
<p><strong>Qualifications</strong></p>
<ul>
<li>2–5 years of experience in customer success, account management, customer support, sales, or a related customer-facing role</li>
<li>Strong communication and relationship-building skills</li>
<li>Strong organizational and follow-up skills</li>
<li>Ability to efficiently manage and prioritize a high-volume portfolio of accounts</li>
<li>Commercial awareness and ability to identify customer risk and growth opportunities</li>
<li>Ability to work cross-functionally with multiple internal teams</li>
<li>Problem-solving mindset and ability to handle customer escalations calmly</li>
<li>Fluent in English and Arabic</li>
</ul>
<p><strong>Nice-to-have skills</strong></p>
<ul>
<li>Experience working in SaaS, telecom, cloud, or contact center environments</li>
<li>Experience using CRM platforms such as HubSpot, Planhat, Salesforce, or similar tools</li>
<li>Understanding of customer retention and revenue metrics</li>
<li>Experience handling operational workflows and customer lifecycle management</li>
<li>Experience working with SMB or scaled customer portfolios</li>
<li>Basic understanding of APIs, telephony, or technical customer workflows is a plus</li>
</ul>
<p><strong>What success looks like in this role</strong></p>
<ul>
<li>Maintaining strong retention across the assigned portfolio</li>
<li>Proactively identifying and reducing churn risks</li>
<li>Efficiently managing a large number of customer accounts without compromising customer experience</li>
<li>Driving customer engagement and platform adoption</li>
<li>Maintaining strong operational discipline and customer follow-up</li>
<li>Supporting revenue growth and protection initiatives across the portfolio</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p><strong>Key responsibilities</strong></p>
<ul>
<li>Manage a portfolio of Tail/SMB accounts and maintain regular customer engagement</li>
<li>Handle high account volume efficiently while maintaining strong follow-up and account ownership</li>
<li>Monitor customer health, usage, spend trends, and churn risks proactively</li>
<li>Drive customer retention and reduce churn across the assigned portfolio</li>
<li>Identify expansion and upsell opportunities where relevant</li>
<li>Follow up on low balance, insolvency, inactivity, and contraction-risk accounts</li>
<li>Coordinate internally with Support, Compliance, Finance, and Product teams to resolve customer concerns</li>
<li>Ensure customers are utilizing the platform correctly and adopting relevant features</li>
<li>Handle escalations professionally and maintain strong customer communication</li>
<li>Maintain accurate account updates and activity tracking within internal systems and CRM tools</li>
<li>Support commercial initiatives such as pricing transitions, account segmentation, and revenue protection efforts</li>
<li>Contribute to improving customer workflows, operational processes, and customer experience initiatives</li>
</ul>
<p><strong>Qualifications</strong></p>
<ul>
<li>2–5 years of experience in customer success, account management, customer support, sales, or a related customer-facing role</li>
<li>Strong communication and relationship-building skills</li>
<li>Strong organizational and follow-up skills</li>
<li>Ability to efficiently manage and prioritize a high-volume portfolio of accounts</li>
<li>Commercial awareness and ability to identify customer risk and growth opportunities</li>
<li>Ability to work cross-functionally with multiple internal teams</li>
<li>Problem-solving mindset and ability to handle customer escalations calmly</li>
<li>Fluent in English and Arabic</li>
</ul>
<p><strong>Nice-to-have skills</strong></p>
<ul>
<li>Experience working in SaaS, telecom, cloud, or contact center environments</li>
<li>Experience using CRM platforms such as HubSpot, Planhat, Salesforce, or similar tools</li>
<li>Understanding of customer retention and revenue metrics</li>
<li>Experience handling operational workflows and customer lifecycle management</li>
<li>Experience working with SMB or scaled customer portfolios</li>
<li>Basic understanding of APIs, telephony, or technical customer workflows is a plus</li>
</ul>
<p><strong>What success looks like in this role</strong></p>
<ul>
<li>Maintaining strong retention across the assigned portfolio</li>
<li>Proactively identifying and reducing churn risks</li>
<li>Efficiently managing a large number of customer accounts without compromising customer experience</li>
<li>Driving customer engagement and platform adoption</li>
<li>Maintaining strong operational discipline and customer follow-up</li>
<li>Supporting revenue growth and protection initiatives across the portfolio</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>As a community support specialist at Tamatem, you will serve as a liaison between our company and our users by providing problem-solving solutions to end users, ensuring excellent service standards, responding efficiently to customer inquiries, and maintaining high customer satisfaction.</p>
<p>You will:</p>
<ul>
<li>Manage and solve large amounts of tickets and comments and respond to users in a timely manner.</li>
<li>Resolve product or service problems by clarifying users’ complaints.</li>
<li>Build sustainable relationships and trust with users through open and interactive communication.</li>
<li>Determine the cause of the problem and select and explain the best solution to solve the problem; expedite correction or adjustment and follow up to ensure resolution.</li>
<li>Provide prospective users with logical advice on our games that can best meet their needs by using the right methods/tools.</li>
<li>Maintain up-to-date user database through internal and external communications.</li>
<li>Prepare product or service reports by collecting and analyzing user information and contribute to team effort by accomplishing related results as needed.</li>
<li>Document and manage all users' inquiries and refer to the product department and/or management by collecting customer information and analyzing customer needs.</li>
<li>Monitor in-game chat.</li>
<li>Follow communication procedures, guidelines, and policies.</li>
<li>Perform other duties, as assigned.</li>
</ul>
<h4>Skills and experience you will bring to us:</h4>
<ul>
<li>Time management</li>
<li>Strong communication and interpersonal skills</li>
<li>Ability to adapt/respond to different types of characters</li>
<li>Patient</li>
<li>Teamwork</li>
<li>Ability to multitask</li>
<li>Ability to work under pressure</li>
<li>Strong problem-solving skills</li>
<li>Strong work ethic, team-oriented attitude, flexibility, and aptitude to thrive in a fast-paced environment</li>
<li>Excellent written and verbal communication in English and Arabic</li>
<li>Good Arabic language skills (written)</li>
<li>Customer service</li>
<li>Product knowledge</li>
<li>CRM systems and practices</li>
<li>Good understanding of social media</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Minimum of bachelor’s degree in business administration, management, public relations, or a related field.</li>
<li>1-2 years of experience, preferably in mobile gaming companies.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Optimiza is seeking an experienced Senior Implementation & Support Manager to lead the planning, execution, and support of technology implementations for our clients. This pivotal role involves managing project timelines, coordinating cross-functional teams, and ensuring successful deployment and adoption of solutions. The ideal candidate will have strong leadership skills, in-depth technical knowledge, and a commitment to delivering exceptional customer support throughout the implementation lifecycle.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Lead end-to-end implementation projects, ensuring timely and quality delivery aligned with client requirements.</li>
<li>Manage and coordinate cross-functional teams including technical, operational, and customer support groups.</li>
<li>Develop project plans, track progress, and communicate status to stakeholders.</li>
<li>Oversee client onboarding, training, and support during and after implementation phases.</li>
<li>Identify potential risks and develop mitigation strategies to ensure project success.</li>
<li>Ensure post-implementation support issues are resolved efficiently to maximize client satisfaction.</li>
<li>Continuously improve implementation methodologies and support processes to enhance efficiency and effectiveness.</li>
<li>Collaborate closely with sales and product teams to align implementations with client expectations and product capabilities.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.</li>
<li>7+ years of experience in implementation management and customer support roles, preferably within the technology sector.</li>
<li>Proven ability to lead complex technology deployment projects involving multiple stakeholders.</li>
<li>Strong project management skills with knowledge of methodologies such as Agile or Waterfall.</li>
<li>Excellent communication, interpersonal, and leadership skills.</li>
<li>Experience in managing escalation and resolving customer issues effectively.</li>
<li>Familiarity with software deployment lifecycles and support frameworks.</li>
<li>Project management certifications (e.g., PMP, PRINCE2) are a plus.</li>
</ul>
<h4>Benefits</h4>
<p>Class A health insurance</p></p><p></p>
<p><h4>Description</h4>
<p>As a community support specialist at Tamatem, you will serve as a liaison between our company and our users by providing problem-solving solutions to end users, ensuring excellent service standards, responding efficiently to customer inquiries, and maintaining high customer satisfaction.</p>
<p>You will:</p>
<ul>
<li>Manage and solve large amounts of tickets and comments and respond to users in a timely manner.</li>
<li>Resolve product or service problems by clarifying users’ complaints.</li>
<li>Build sustainable relationships and trust with users through open and interactive communication.</li>
<li>Determine the cause of the problem and select and explain the best solution to solve the problem; expedite correction or adjustment and follow up to ensure resolution.</li>
<li>Provide prospective users with logical advice on our games that can best meet their needs by using the right methods/tools.</li>
<li>Maintain up-to-date user database through internal and external communications.</li>
<li>Prepare product or service reports by collecting and analyzing user information and contribute to team effort by accomplishing related results as needed.</li>
<li>Document and manage all users' inquiries and refer to the product department and/or management by collecting customer information and analyzing customer needs.</li>
<li>Monitor in-game chat.</li>
<li>Follow communication procedures, guidelines, and policies.</li>
<li>Perform other duties, as assigned.</li>
</ul>
<h4>Skills and experience you will bring to us:</h4>
<ul>
<li>Time management</li>
<li>Strong communication and interpersonal skills</li>
<li>Ability to adapt/respond to different types of characters</li>
<li>Patient</li>
<li>Teamwork</li>
<li>Ability to multitask</li>
<li>Ability to work under pressure</li>
<li>Strong problem-solving skills</li>
<li>Strong work ethic, team-oriented attitude, flexibility, and aptitude to thrive in a fast-paced environment</li>
<li>Excellent written and verbal communication in English and Arabic</li>
<li>Good Arabic language skills (written)</li>
<li>Customer service</li>
<li>Product knowledge</li>
<li>CRM systems and practices</li>
<li>Good understanding of social media</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Minimum of bachelor’s degree in business administration, management, public relations, or a related field.</li>
<li>1-2 years of experience, preferably in mobile gaming companies.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Syarah is on a mission to change how people buy their cars in Saudi and the Middle East. We offer buyers an end-to-end digital car buying experience where they can buy their next car from the comfort of their living rooms. Under the hood, we build systems to manage sourcing of cars, inspection, photography, merchandising, reconditioning, financing, insurance, shipping and many more. Our goal is to turn car buying into an experience of delight, comfort and peace of mind.</p>
<p>We are on the lookout for ambitious, competitive, growth-minded professionals to help us continue to harness technology to delight our customers and achieve our ambitious growth objectives in the auto sector.</p>
<p>All Syarah employees are expected to work in accordance with Syarah core values: tolerance, transparency, respect, integrity and positivity.</p>
<h4>About the role:</h4>
<p>The Product Owner – Shopping Experience will own the end-to-end shopping journey across web and app, focusing on discovery, conversion, and operational execution. This role works closely with operations, marketing, CX, engineering, design, Data/BI, and commercial stakeholders to deliver measurable improvements.</p>
<h4>Responsibilities</h4>
<ul>
<li>Own the shopping experience roadmap and backlog (discovery & conversion).</li>
<li>Translate business needs into clear user stories, requirements, and acceptance criteria.</li>
<li>Run Scrum ceremonies: daily standups, sprint planning, backlog grooming, retros, and release coordination.</li>
<li>Drive experimentation: define hypotheses, run A/B tests, measure impact, and scale winners.</li>
<li>Monitor performance KPIs and funnels (e.g., CTR, lead submit, booking/downpayment, conversion, drop-offs).</li>
<li>Partner with operations and CX to ensure smooth execution and reduce friction across processes.</li>
<li>Align stakeholders and keep communication clear: scope, timelines, dependencies, and trade-offs.</li>
<li>Ensure quality delivery with QA/UAT support and post-release monitoring.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>1-3 years in product (PO/PM) with strong execution focus (preferably e-commerce / marketplaces).</li>
<li>Strong analytics mindset: ability to analyze funnels, cohorts, and experiment results.</li>
<li>Hands-on with product tools (examples): Mixpanel/GA, Jira/Confluence.</li>
<li>Proven stakeholder management across multiple functions.</li>
<li>Strong understanding of Scrum/Agile and day-to-day product delivery.</li>
<li>Familiarity working closely with operations teams and operational workflows.</li>
<li>Good understanding of the Saudi market and user expectations.</li>
<li>Fluent in English (Arabic is a plus).</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Optimiza is seeking an experienced Senior Implementation & Support Manager to lead the planning, execution, and support of technology implementations for our clients. This pivotal role involves managing project timelines, coordinating cross-functional teams, and ensuring successful deployment and adoption of solutions. The ideal candidate will have strong leadership skills, in-depth technical knowledge, and a commitment to delivering exceptional customer support throughout the implementation lifecycle.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Lead end-to-end implementation projects, ensuring timely and quality delivery aligned with client requirements.</li>
<li>Manage and coordinate cross-functional teams including technical, operational, and customer support groups.</li>
<li>Develop project plans, track progress, and communicate status to stakeholders.</li>
<li>Oversee client onboarding, training, and support during and after implementation phases.</li>
<li>Identify potential risks and develop mitigation strategies to ensure project success.</li>
<li>Ensure post-implementation support issues are resolved efficiently to maximize client satisfaction.</li>
<li>Continuously improve implementation methodologies and support processes to enhance efficiency and effectiveness.</li>
<li>Collaborate closely with sales and product teams to align implementations with client expectations and product capabilities.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.</li>
<li>7+ years of experience in implementation management and customer support roles, preferably within the technology sector.</li>
<li>Proven ability to lead complex technology deployment projects involving multiple stakeholders.</li>
<li>Strong project management skills with knowledge of methodologies such as Agile or Waterfall.</li>
<li>Excellent communication, interpersonal, and leadership skills.</li>
<li>Experience in managing escalation and resolving customer issues effectively.</li>
<li>Familiarity with software deployment lifecycles and support frameworks.</li>
<li>Project management certifications (e.g., PMP, PRINCE2) are a plus.</li>
</ul>
<h4>Benefits</h4>
<p>Class A health insurance</p></p><p></p>
<p><h4>Description</h4>
<p>Syarah is on a mission to change how people buy their cars in Saudi and the Middle East. We offer buyers an end-to-end digital car buying experience where they can buy their next car from the comfort of their living rooms. Under the hood, we build systems to manage sourcing of cars, inspection, photography, merchandising, reconditioning, financing, insurance, shipping and many more. Our goal is to turn car buying into an experience of delight, comfort and peace of mind.</p>
<p>We are on the lookout for ambitious, competitive, growth-minded professionals to help us continue to harness technology to delight our customers and achieve our ambitious growth objectives in the auto sector.</p>
<p>All Syarah employees are expected to work in accordance with Syarah core values: tolerance, transparency, respect, integrity and positivity.</p>
<h4>About the role:</h4>
<p>The Product Owner – Shopping Experience will own the end-to-end shopping journey across web and app, focusing on discovery, conversion, and operational execution. This role works closely with operations, marketing, CX, engineering, design, Data/BI, and commercial stakeholders to deliver measurable improvements.</p>
<h4>Responsibilities</h4>
<ul>
<li>Own the shopping experience roadmap and backlog (discovery & conversion).</li>
<li>Translate business needs into clear user stories, requirements, and acceptance criteria.</li>
<li>Run Scrum ceremonies: daily standups, sprint planning, backlog grooming, retros, and release coordination.</li>
<li>Drive experimentation: define hypotheses, run A/B tests, measure impact, and scale winners.</li>
<li>Monitor performance KPIs and funnels (e.g., CTR, lead submit, booking/downpayment, conversion, drop-offs).</li>
<li>Partner with operations and CX to ensure smooth execution and reduce friction across processes.</li>
<li>Align stakeholders and keep communication clear: scope, timelines, dependencies, and trade-offs.</li>
<li>Ensure quality delivery with QA/UAT support and post-release monitoring.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>1-3 years in product (PO/PM) with strong execution focus (preferably e-commerce / marketplaces).</li>
<li>Strong analytics mindset: ability to analyze funnels, cohorts, and experiment results.</li>
<li>Hands-on with product tools (examples): Mixpanel/GA, Jira/Confluence.</li>
<li>Proven stakeholder management across multiple functions.</li>
<li>Strong understanding of Scrum/Agile and day-to-day product delivery.</li>
<li>Familiarity working closely with operations teams and operational workflows.</li>
<li>Good understanding of the Saudi market and user expectations.</li>
<li>Fluent in English (Arabic is a plus).</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>We are seeking a skilled video editor (mid to senior level) to join our team. The ideal candidate will have a keen eye for detail, a strong sense of storytelling, and the technical proficiency to produce high-quality video content. You will be responsible for editing video content for various platforms, including social media, websites, and marketing campaigns. This role requires a creative individual who can work independently and collaboratively to meet project goals and deadlines.</p>
<h4>Key responsibilities:</h4>
<p><strong>Video editing:</strong> Edit raw footage into polished, engaging, and visually appealing videos for various platforms.</p>
<p><strong>Storytelling:</strong> Craft compelling narratives that align with our brand and messaging goals.</p>
<p><strong>Collaboration:</strong> Work closely with the creative team, including directors, producers, and graphic designers, to ensure the final product meets the project’s vision and objectives.</p>
<p><strong>Technical proficiency:</strong> Utilize advanced editing techniques, color correction, sound design, and motion graphics to enhance video quality.</p>
<p><strong>Project management:</strong> Manage multiple projects simultaneously, ensuring timely delivery and adherence to deadlines.</p>
<p><strong>Content optimization:</strong> Adapt and optimize videos for different platforms and formats, ensuring high quality and performance across all channels.</p>
<p><strong>Feedback incorporation:</strong> Receive and incorporate feedback from stakeholders to refine and improve video content.</p>
<p><strong>Innovation:</strong> Stay updated with industry trends and new editing technologies to continuously improve video content and processes.</p>
<h4>Requirements</h4>
<p><strong>Experience:</strong> 3-5 years of professional video editing experience, with a strong portfolio demonstrating a range of projects and styles, in a similar industry (advertising, entertainment, film).</p>
<p><strong>Education:</strong> Bachelor’s degree in film, media production, communications, or a related field preferred.</p>
<p><strong>Technical skills:</strong></p>
<ul>
<li>Proficiency in video editing software such as Adobe Premiere Pro, Final Cut Pro, and DaVinci Resolve.</li>
<li>Strong understanding of color grading, audio editing, and motion graphics.</li>
<li>Experience with After Effects and other motion graphics software is a plus.</li>
<li>Familiarity with social media trends and video content best practices for platforms like YouTube, Instagram, Facebook, and TikTok.</li>
</ul>
<p><strong>Attention to detail:</strong> Excellent attention to detail, ensuring high standards of quality and consistency in all video content.</p>
<p><strong>Communication:</strong> Strong verbal and written communication skills, with the ability to articulate ideas and collaborate effectively with team members.</p>
<p><strong>Time management:</strong> Excellent organizational and time management skills, with the ability to manage multiple projects and meet tight deadlines.</p>
<p><strong>Adaptability:</strong> Ability to work in a fast-paced environment and adapt to changing project requirements and priorities.</p>
<h4>Benefits</h4>
<p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth and learning opportunities and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>
<p><h4>Description</h4>
<p>We are seeking a skilled video editor (mid to senior level) to join our team. The ideal candidate will have a keen eye for detail, a strong sense of storytelling, and the technical proficiency to produce high-quality video content. You will be responsible for editing video content for various platforms, including social media, websites, and marketing campaigns. This role requires a creative individual who can work independently and collaboratively to meet project goals and deadlines.</p>
<h4>Key responsibilities:</h4>
<p><strong>Video editing:</strong> Edit raw footage into polished, engaging, and visually appealing videos for various platforms.</p>
<p><strong>Storytelling:</strong> Craft compelling narratives that align with our brand and messaging goals.</p>
<p><strong>Collaboration:</strong> Work closely with the creative team, including directors, producers, and graphic designers, to ensure the final product meets the project’s vision and objectives.</p>
<p><strong>Technical proficiency:</strong> Utilize advanced editing techniques, color correction, sound design, and motion graphics to enhance video quality.</p>
<p><strong>Project management:</strong> Manage multiple projects simultaneously, ensuring timely delivery and adherence to deadlines.</p>
<p><strong>Content optimization:</strong> Adapt and optimize videos for different platforms and formats, ensuring high quality and performance across all channels.</p>
<p><strong>Feedback incorporation:</strong> Receive and incorporate feedback from stakeholders to refine and improve video content.</p>
<p><strong>Innovation:</strong> Stay updated with industry trends and new editing technologies to continuously improve video content and processes.</p>
<h4>Requirements</h4>
<p><strong>Experience:</strong> 3-5 years of professional video editing experience, with a strong portfolio demonstrating a range of projects and styles, in a similar industry (advertising, entertainment, film).</p>
<p><strong>Education:</strong> Bachelor’s degree in film, media production, communications, or a related field preferred.</p>
<p><strong>Technical skills:</strong></p>
<ul>
<li>Proficiency in video editing software such as Adobe Premiere Pro, Final Cut Pro, and DaVinci Resolve.</li>
<li>Strong understanding of color grading, audio editing, and motion graphics.</li>
<li>Experience with After Effects and other motion graphics software is a plus.</li>
<li>Familiarity with social media trends and video content best practices for platforms like YouTube, Instagram, Facebook, and TikTok.</li>
</ul>
<p><strong>Attention to detail:</strong> Excellent attention to detail, ensuring high standards of quality and consistency in all video content.</p>
<p><strong>Communication:</strong> Strong verbal and written communication skills, with the ability to articulate ideas and collaborate effectively with team members.</p>
<p><strong>Time management:</strong> Excellent organizational and time management skills, with the ability to manage multiple projects and meet tight deadlines.</p>
<p><strong>Adaptability:</strong> Ability to work in a fast-paced environment and adapt to changing project requirements and priorities.</p>
<h4>Benefits</h4>
<p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth and learning opportunities and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>
<p><h4>Description</h4>
<p>Optimiza is seeking a talented full stack developer to join our dynamic team. The successful candidate will be responsible for developing and maintaining both client and server software while contributing to the design and implementation of scalable solutions. You will work closely with cross-functional teams to deliver high-quality applications that meet the needs of our clients.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Develop both front-end and back-end architecture for web applications.</li>
<li>Build efficient and reusable code to improve existing applications.</li>
<li>Collaborate with designers and other developers to create intuitive and responsive user experiences.</li>
<li>Integrate data storage solutions, including databases and cloud services.</li>
<li>Participate in code reviews and maintain code quality, organization, and automatization.</li>
<li>Troubleshoot, test, and maintain the core product software to ensure strong optimization and functionality.</li>
<li>Stay up-to-date with emerging technologies and industry trends to apply best practices.</li>
</ul>
<h4>Qualifications & requirements:</h4>
<ul>
<li>Minimum 2–4 years of experience in full-stack development.</li>
<li>Proficiency in ASP.NET Web Forms and ASP.NET MVC.</li>
<li>Knowledge of Entity Framework or ADO.NET.</li>
<li>Good experience with Angular.</li>
<li>Good understanding of HTML, CSS, JavaScript.</li>
<li>Experience working with RESTful APIs.</li>
<li>Solid knowledge of Microsoft SQL Server (queries, stored procedures, indexing, etc.).</li>
<li>Familiarity with source control tools.</li>
<li>Basic understanding of object-oriented programming (OOP) and design patterns.</li>
<li>Ability to work independently and within a team.</li>
<li>Good problem-solving and debugging skills.</li>
<li>Effective communication and documentation skills.</li>
<li>Experience working on dynamic systems such as document management systems and workflow engines.</li>
<li>Good understanding of the software development lifecycle (SDLC).</li>
<li>Good knowledge of .NET Core or .NET 6+.</li>
<li>Unit testing knowledge.</li>
<li>Good communication and teamwork.</li>
<li>Attention to details.</li>
<li>Willingness to learn and grow.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Annual bonus.</li>
<li>Class A health insurance.</li>
<li>Work from home.</li>
<li>Training & development.</li>
<li>Performance bonus.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Optimiza is seeking a talented full stack developer to join our dynamic team. The successful candidate will be responsible for developing and maintaining both client and server software while contributing to the design and implementation of scalable solutions. You will work closely with cross-functional teams to deliver high-quality applications that meet the needs of our clients.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Develop both front-end and back-end architecture for web applications.</li>
<li>Build efficient and reusable code to improve existing applications.</li>
<li>Collaborate with designers and other developers to create intuitive and responsive user experiences.</li>
<li>Integrate data storage solutions, including databases and cloud services.</li>
<li>Participate in code reviews and maintain code quality, organization, and automatization.</li>
<li>Troubleshoot, test, and maintain the core product software to ensure strong optimization and functionality.</li>
<li>Stay up-to-date with emerging technologies and industry trends to apply best practices.</li>
</ul>
<h4>Qualifications & requirements:</h4>
<ul>
<li>Minimum 2–4 years of experience in full-stack development.</li>
<li>Proficiency in ASP.NET Web Forms and ASP.NET MVC.</li>
<li>Knowledge of Entity Framework or ADO.NET.</li>
<li>Good experience with Angular.</li>
<li>Good understanding of HTML, CSS, JavaScript.</li>
<li>Experience working with RESTful APIs.</li>
<li>Solid knowledge of Microsoft SQL Server (queries, stored procedures, indexing, etc.).</li>
<li>Familiarity with source control tools.</li>
<li>Basic understanding of object-oriented programming (OOP) and design patterns.</li>
<li>Ability to work independently and within a team.</li>
<li>Good problem-solving and debugging skills.</li>
<li>Effective communication and documentation skills.</li>
<li>Experience working on dynamic systems such as document management systems and workflow engines.</li>
<li>Good understanding of the software development lifecycle (SDLC).</li>
<li>Good knowledge of .NET Core or .NET 6+.</li>
<li>Unit testing knowledge.</li>
<li>Good communication and teamwork.</li>
<li>Attention to details.</li>
<li>Willingness to learn and grow.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Annual bonus.</li>
<li>Class A health insurance.</li>
<li>Work from home.</li>
<li>Training & development.</li>
<li>Performance bonus.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The Associate – Core & Data Systems supports the development, maintenance, and monitoring of core financial systems and data platforms. The role involves assisting in database operations, system integrations, reporting, and daily operational support to ensure system stability, data accuracy, and business continuity.</p>
<h4>Responsibilities</h4>
<ul>
<li>Assist in managing and supporting core systems, including database operations and application services.</li>
<li>Execute SQL queries and support data extraction, validation, and analysis tasks.</li>
<li>Monitor system performance, troubleshoot issues, and escalate incidents when required.</li>
<li>Support daily operational activities such as transaction monitoring and reporting.</li>
<li>Participate in system releases, testing, and deployment activities.</li>
<li>Support integrations with external systems and APIs (e.g., payment systems, reporting platforms).</li>
<li>Collaborate with internal teams (IT, Operations, Finance, Marketing) to support business requirements.</li>
<li>Document processes, procedures, and technical configurations.</li>
<li>Assist in maintaining dashboards and reports for business and operational insights.</li>
<li>Ensure compliance with security, data protection, and operational standards.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in computer science, information systems, or related field.</li>
<li>1-3 years of experience in business support systems, IT support, or related roles.</li>
<li>Basic knowledge of SQL and relational databases (preferably Oracle).</li>
<li>Understanding of system operations, APIs, and data flows.</li>
<li>Familiarity with Linux/Unix operating systems and basic command-line usage.</li>
<li>Good analytical and problem-solving skills.</li>
<li>Ability to work under pressure and handle critical incidents.</li>
<li>Strong communication and teamwork skills.</li>
</ul>
<h4>Preferred Experience</h4>
<ul>
<li>Exposure to financial systems, payment platforms, or telecom environments.</li>
<li>Basic understanding of reporting tools or dashboards.</li>
<li>Familiarity with monitoring tools or job schedulers (e.g., Jenkins).</li>
</ul>
<h4>Key Competencies</h4>
<ul>
<li>Attention to detail</li>
<li>Accountability and ownership</li>
<li>Continuous learning mindset</li>
<li>Time management and prioritization</li>
</ul></p><p></p>