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<p><h4>Description</h4>
<p>Open is an AI customer support platform that helps enterprise businesses automate customer interactions at scale. Working at the intersection of software, support operations, and AI, the team focuses on building practical solutions that improve how customers are supported and how internal teams operate.</p>
<p>As a CSM (Customer Success Manager), you will play a key role in helping customers adopt the platform successfully and get long-term value from it. This role sits close to both customers and internal teams, with a strong focus on implementation, coordination, and operational clarity. You will help shape a smooth post-sales experience while supporting complex customer needs and ensuring technical and business stakeholders stay aligned.</p>
<h4>Responsibilities</h4>
<ul>
<li>Onboard customers and ensure successful platform implementation, serving as a liaison between customers and engineering.</li>
<li>Manage integrations with ticketing systems and workflows, and establish clear work processes.</li>
<li>Lead complex technical onboarding involving API integrations, system design, and data migrations.</li>
<li>Resolve escalations as primary technical contact, collaborating with engineering to fix bugs.</li>
<li>Advise on security protocols, authentication, and infrastructure scaling best practices.</li>
<li>Audit usage data to optimize platform performance and identify underutilized features.</li>
<li>Translate technical documentation into clear training resources for non-technical teams.</li>
<li>Conduct business review health checks to align product performance with client goals.</li>
<li>Proactively monitor customer health to prevent churn and identify growth opportunities.</li>
<li>Drive account growth by identifying expansion options and secure renewals by demonstrating ROI.</li>
<li>Advocate for customers by converting feedback into structured product feature requests.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>3-5 years of Customer Success Manager experience onboarding enterprise customers, managing post-sales relationships in SaaS, working in startup environments, and handling technical integrations with ticketing systems.</li>
<li>Experience with CRM tools such as Salesforce or HubSpot, along with workflow automation tools.</li>
<li>Experience using AI tools, including prompt engineering and AI-based integrations.</li>
<li>Experience with project scoping, structured implementation processes, and creating onboarding playbooks that define clear work processes and workflows.</li>
<li>Experience managing senior stakeholders and acting as a bridge between customers and engineering, including coordinating across engineering, support, and product teams.</li>
<li>Availability during CET business hours and flexibility to support enterprise customers across different time zones.</li>
<li>Bachelor's degree in business, communications, computer science, or a related field is a plus.</li>
<li>Domain experience in enterprise SaaS, AI customer support, or support operations is a plus.</li>
</ul>
<h4>Benefits</h4>
<h4>What we offer</h4>
<ul>
<li>YC-backed with real traction — we are in-market, growing, and trusted by enterprise names you know.</li>
<li>Outsized career trajectory — early team members grow into leadership as we scale globally.</li>
<li>Real ownership — your work will be seen, felt, and talked about company-wide.</li>
<li>High-trust team — no politics, no bureaucracy; we move fast and support each other.</li>
<li>Competitive compensation — top-of-market salary plus equity and full benefits.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Mindrift is looking for highly skilled Python data scraping engineers to join the Tendem project and drive specialized data scraping workflows within our hybrid AI + human system.</p>
<p>In this role, as an AI Pilot – that’s how we refer to this role at Mindrift – you’ll collaborate with Tendem Agents that handle repetitive tasks, while you provide critical thinking, domain expertise, and quality control to deliver accurate and actionable results.</p>
<p>This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction, and processing.</p>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p>
<h4>About the role</h4>
<p>This is a freelance role for a Tendem project. As a Python data scraping engineer, you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing various tools such as our provided Apify and OpenRouter alongside your own resourceful approaches.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.</li>
<li>Leverage internal tools (Apify, OpenRouter) alongside custom workflows to accelerate data collection, validation, and task execution while meeting defined requirements.</li>
<li>Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior.</li>
<li>Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.</li>
<li>Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.</li>
</ul>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $37 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p>
<h4>How to get started</h4>
<p>Simply apply to this post, qualify, and get the chance to contribute to projects that match your technical skills, on your own schedule. From coding and automation to fine-tuning AI outputs, you’ll play a key role in advancing AI capabilities and real-world applications.</p>
<h4>Requirements</h4>
<ul>
<li>At least 3 years of relevant experience in data engineering, web scraping, automation, or software development (required).</li>
<li>Bachelor's or Master’s degree in engineering, applied mathematics, computer science, or related technical fields is a plus.</li>
<li>Strong experience in Python web scraping (BeautifulSoup, Selenium or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies.</li>
<li>Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML).</li>
<li>Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets).</li>
<li>Hands-on experience with LLMs and AI frameworks to enhance automation and problem-solving.</li>
<li>Strong attention to detail and commitment to data accuracy.</li>
<li>Self-directed work ethic with ability to troubleshoot independently.</li>
<li>A link to GitHub is a plus.</li>
<li>English proficiency: Upper-intermediate (B2) or above (required).</li>
</ul>
<h4>Benefits</h4>
<p>Why this freelance opportunity might be a great fit for you?</p>
<ul>
<li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li>
<li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li>
<li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Optimiza is looking for a dedicated MS Dynamics ERP System Supervisor to oversee the management and optimization of our Microsoft Dynamics ERP environment. This leadership role requires a deep understanding of Microsoft Dynamics ERP systems, combined with strong supervisory skills to manage the ERP team and ensure seamless system performance and support.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Supervise daily operations and administration of Microsoft Dynamics ERP systems to ensure high availability and reliability.</li>
<li>Lead the implementation, configuration, and upgrades of Dynamics ERP modules according to business needs.</li>
<li>Manage and mentor the ERP support team, coordinating troubleshooting, issue resolution, and user support activities.</li>
<li>Collaborate with functional consultants and business stakeholders to gather requirements and deliver system enhancements.</li>
<li>Monitor system performance and security, and implement best practices to maintain system integrity.</li>
<li>Develop and maintain comprehensive documentation of system configurations, processes, and procedures.</li>
<li>Provide training and support to end-users to maximize system utilization and effectiveness.</li>
<li>Ensure compliance with organizational policies and industry standards.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.</li>
<li>Minimum of 5 years of experience working with Microsoft Dynamics ERP systems, including system administration and supervision.</li>
<li>Strong knowledge of Dynamics ERP modules, customization, integrations, and upgrades.</li>
<li>Proven experience managing and leading ERP support teams.</li>
<li>Excellent problem-solving, communication, and leadership skills.</li>
<li>Ability to work collaboratively across departments and manage multiple priorities.</li>
<li>Relevant Microsoft Dynamics certifications are highly desirable.</li>
</ul>
<h4>Benefits</h4>
<p>Class A health insurance</p></p><p></p>
<p><h4>Description</h4>
<p>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including online advertising, SEO, content marketing, social media, influencer marketing, and more.</p>
<p>We are looking for a senior performance marketing specialist to join our growing and award-winning team to work on some of the region's most exciting brands.</p>
<h4>Requirements</h4>
<h4>Job responsibilities:</h4>
<ul>
<li>Strategize, create, monitor, maintain, and optimize the high volume of campaigns across Google AdWords, Facebook Ads Manager, and other third-party digital media outlets.</li>
<li>Oversee growth in performance. Manage campaigns to meet client’s ROI goals and respond in a rapid manner to optimization suggestions from digital strategists.</li>
<li>Solid knowledge of Google ads campaign types.</li>
<li>Continuous analysis of performance and reporting on digital campaigns.</li>
<li>Efficient management of budgets across all engines and campaigns.</li>
<li>Craft eye-catching and informative pay-per-click text ads as well as the continuous implementation of text ads – A/B testing.</li>
<li>Report on key performance indicators and lead generation initiatives, calculate cost per lead, project spend, adjust to demand and seasonality.</li>
</ul>
<h4>Skills required:</h4>
<ul>
<li>Minimum 4 years of relevant experience</li>
<li>Marketing and advertising background is a big plus</li>
<li>Experience in Google AdWords, Google AdWords Editor, Google Analytics.</li>
<li>Keyword research, campaign buildout, ad creation, A/B copy testing, and extensive bid management and lead generation experience.</li>
<li>Vast experience in the Google Content Network and with overall display advertising.</li>
<li>Knowledge and experience in retargeting/remarketing.</li>
</ul>
<h4>Benefits</h4>
<p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth, and learning opportunities, and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>
<p><h4>Description</h4>
<p>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including online advertising, SEO, content marketing, social media, influencer marketing, and more.</p>
<p>We are looking for a performance marketing account executive to join our growing and award-winning team to work on some of the region's most exciting brands.</p>
<h4>Requirements</h4>
<h4>Job responsibilities:</h4>
<ul>
<li>Strategize, create, monitor, maintain, and optimize the high volume of campaigns across Google AdWords, Facebook Ads Manager, and other third-party digital media outlets.</li>
<li>Oversee growth in performance. Manage campaigns to meet client’s ROI goals and respond in a rapid manner to optimization suggestions from digital strategists.</li>
<li>Solid knowledge of Google ads campaign types.</li>
<li>Continuous analysis of performance and reporting on digital campaigns.</li>
<li>Efficient management of budgets across all engines and campaigns.</li>
<li>Craft eye-catching and informative pay-per-click text ads as well as the continuous implementation of text ads – A/B testing.</li>
<li>Report on key performance indicators and lead generation initiatives, calculate cost per lead, project spend, adjust to demand and seasonality.</li>
</ul>
<h4>Skills required:</h4>
<ul>
<li>Minimum 2 years of relevant experience</li>
<li>Marketing and advertising background is a big plus</li>
<li>Experience in Google AdWords, Google AdWords Editor, Google Analytics.</li>
<li>Keyword research, campaign buildout, ad creation, A/B copy testing, and extensive bid management and lead generation experience.</li>
<li>Vast experience in the Google Content Network and with overall display advertising.</li>
<li>Knowledge and experience in retargeting/remarketing.</li>
</ul>
<h4>Benefits</h4>
<p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth, and learning opportunities, and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>
<p><h4>About Jeeny</h4>
<p>Jeeny is a mobile application that eases daily commuting and transportation. Founded in 2012, Jeeny is one of the region’s leading ride-hailing platforms operating across the Middle East, delivering reliable, affordable, and innovative mobility solutions. At Jeeny, we foster a collaborative and fast-paced environment where employees are empowered to make an impact and grow professionally.</p>
<h4>About the role</h4>
<p>We are looking for an experienced and strategically driven senior brand designer to join our in-house creative team. This role plays a key part in shaping and evolving Jeeny’s visual identity across Jordan and KSA, while leading the creative direction of campaigns, activations, performance marketing assets, and brand experiences.</p>
<p>The senior brand designer will be responsible for translating business objectives into visually compelling and culturally relevant creative outputs across digital, print, experiential, and in-app touchpoints, while maintaining consistency and strong brand standards.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Lead the visual identity and campaign design direction across awareness and performance campaigns, ensuring high-quality and consistent branding across all touchpoints.</li>
<li>Design optimized brand and performance assets for platforms such as Meta, TikTok, Snapchat, Google, and other digital channels, ensuring strong storytelling, visual hierarchy, and conversion-focused execution.</li>
<li>Develop and present creative concepts, moodboards, and visual directions for campaigns, activations, and branding initiatives before production begins.</li>
<li>Act as a brand guardian by reviewing and finalizing major branding assets, ensuring consistency, quality, and alignment with Jeeny’s visual identity.</li>
<li>Conceptualize and execute activations, event branding, sponsorships, booths, and experiential campaigns, including supporting print and digital collateral.</li>
<li>Design in-app branding assets including banners, seasonal campaigns, app visuals, and gamified experiences to support product and growth initiatives.</li>
<li>Collaborate cross-functionally with marketing, product, commercial, and internal stakeholders to understand project objectives and deliver effective branding solutions.</li>
<li>Stay up to date with creative trends, emerging technologies, regional market insights, and design innovations to continuously evolve Jeeny’s visual language.</li>
<li>Manage multiple branding and campaign projects simultaneously while ensuring timelines, consistency, and quality standards are maintained.</li>
<li>Conduct quality assurance across creative outputs to ensure all designs are polished, error-free, and aligned with brand guidelines.</li>
<li>Leverage AI-powered creative tools to improve ideation, design efficiency, moodboarding, concept generation, image exploration, iconography, and visual experimentation, while ensuring final outputs maintain high creative quality, strong brand standards, and human-led design judgment.</li>
<li>Explore and recommend emerging creative technologies and AI tools that can enhance workflows, reduce repetitive production time, and improve overall creative output without compromising brand consistency.</li>
<li>Lead the localization of creative concepts and visual executions for the KSA market, ensuring campaigns reflect local culture, audience behavior, trends, and seasonal relevance while maintaining consistency with Jeeny’s overall brand identity and business objectives.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in graphic design, visual communication, multimedia design, or a related field.</li>
<li>3+ years of experience in graphic design, branding, or visual communication.</li>
<li>Strong portfolio demonstrating expertise in brand campaigns, digital marketing creatives, visual identity systems, and activations.</li>
<li>Strong proficiency in Adobe Creative Suite, including Photoshop, Illustrator, InDesign, After Effects, and Premiere.</li>
<li>Strong understanding of branding, layout, typography, color theory, composition, and visual storytelling.</li>
<li>Ability to work across digital, print, and experiential design environments.</li>
<li>Strong communication and teamwork skills with the ability to collaborate across multiple stakeholders.</li>
<li>Experience managing multiple projects simultaneously in fast-paced environments.</li>
<li>Strong attention to detail and passion for high-quality creative execution.</li>
<li>Experience with motion graphics, illustration, or UI asset creation is considered a plus.</li>
<li>Understanding of performance marketing and digital campaign best practices is an advantage.</li>
<li>Experience using AI-powered creative tools such as Gemini, Adobe AI, Midjourney, Freepik AI, ChatGPT, or similar platforms to support ideation, visual generation, research, and workflow optimization.</li>
<li>Strong understanding of AI limitations within branding and campaign design, with the ability to refine, adapt, and elevate AI-generated outputs into polished, brand-ready creative work.</li>
</ul>
<h4>Benefits</h4>
<h4>Why join Jeeny?</h4>
<ul>
<li>Be part of one of the leading mobility platforms in the region.</li>
<li>Work on impactful campaigns and creative initiatives across multiple markets.</li>
<li>Collaborate with cross-functional teams in a dynamic and fast-paced environment.</li>
<li>Opportunity to shape and evolve a growing regional brand identity.</li>
<li>Career growth and professional development opportunities.</li>
</ul></p><p></p>
<p><h4>Job purpose</h4>
<p>To supervise payroll processing, auditing, and all accounting entries related to employee expenses and expenditures for the bank and its subsidiary and affiliated companies, ensuring accurate calculations and proper accounting treatment in accordance with approved accounting procedures and systems. The role is responsible for monitoring employee financial services, resolving operational issues, ensuring compliance with regulatory requirements, and safeguarding the rights of both the bank and its employees.</p>
<h4>Key responsibilities</h4>
<li>Supervise and guide team members to ensure payroll and employee expense operations are executed accurately, efficiently, and in compliance with approved policies and procedures.</li>
<li>Set objectives for the unit, monitor performance, conduct evaluations, and manage workforce planning, including leave scheduling, to ensure business continuity.</li>
<li>Review and recommend enhancements to payroll, benefits, and employee expense policies and procedures to improve operational effectiveness.</li>
<li>Calculate, review, and validate payroll for employees of the bank and its subsidiary and affiliated companies, including salary adjustments, deductions, annual increments, overtime payments, and other payroll-related transactions.</li>
<li>Review and approve employee incentives, allowances, and bonus payments, ensuring eligibility, supporting documentation, and compliance with approved policies and timelines.</li>
<li>Oversee the preparation and distribution of payroll reports, social security reports, and other related management reports.</li>
<li>Review and sign salary certificates and ensure timely remittance of income tax deductions in accordance with regulatory and internal requirements.</li>
<li>Verify the accuracy of accounting entries and financial transactions related to payroll and employee expenses before system posting and execution.</li>
<li>Manage responses to employee inquiries regarding payroll, benefits, reimbursements, and related financial matters.</li>
<li>Review and evaluate employee lending and credit facility programs, ensuring compliance with eligibility criteria and providing recommendations for approval.</li>
<li>Monitor payroll deductions, including loans, salary advances, credit card installments, and other employee obligations, ensuring accurate and timely processing.</li>
<li>Administer employee social security matters, including contributions, work injury cases, and required reporting, ensuring compliance with applicable regulations.</li>
<li>Review and validate employee expense reimbursements and entitlements, including travel expenses, per diems, transportation allowances, meal allowances, medical expenses, advances, loans, and other employee-related payments.</li>
<li>Review and approve employee resignation settlements, ensuring all financial obligations, deductions, and compensation calculations are accurately processed.</li>
<li>Analyze operational and control reports, identify discrepancies, and implement corrective actions to strengthen internal controls and operational efficiency.</li>
<li>Ensure daily operations are conducted in accordance with approved policies, procedures, and delegated authority limits.</li>
<li>Participate as a primary or alternate member in business continuity plans (BCP) and emergency response teams, carrying out assigned responsibilities to support operational resilience and recovery.</li>
<h4>Requirements</h4>
<p><strong>Education</strong></p>
<li>Bachelor’s degree in business administration, banking, finance, accounting, or a related field.</li>
<li>Minimum of 8 years of professional experience in payroll administration, compensation and benefits, or accounting.</li>
<li>Strong knowledge of payroll administration, accounting principles, and financial controls.</li>
<li>Comprehensive understanding of human resources policies, systems, and procedures.</li>
<li>Knowledge of labor laws, social security regulations, income tax requirements, and related compliance standards.</li>
<li>Proficiency in payroll systems, ERP platforms, and Microsoft Office applications.</li>
<li>Strong analytical, organizational, and problem-solving skills.</li>
<li>Excellent attention to detail and accuracy.</li>
<li>Effective leadership, supervisory, and team management capabilities.</li>
<li>Strong verbal and written communication skills.</li>
<li>Ability to collaborate effectively with internal and external stakeholders.</li>
<li>Commitment to confidentiality, compliance, and professional integrity.</li></p><p></p>
<p><h4>About the company</h4>
<p>The company is a multinational IT consulting and digital transformation solutions provider, supporting government entities, telecom operators, and enterprise clients across the Middle East. It specializes in helping organizations modernize operations, improve collaboration, and deliver scalable technology initiatives through consulting, implementation, integration, managed services, and training.</p>
<p>With strong expertise across enterprise digital transformation, DevOps, IT service management, enterprise service management, and collaboration platforms, the company partners with leading technology vendors to deliver practical, measurable, and enterprise-ready solutions.</p>
<h4>About the role</h4>
<p>We are looking for a senior product designer with strong experience designing intuitive, user-centric web and mobile applications, with the ability to work seamlessly across both LTR and RTL layouts.</p>
<p>The ideal candidate will have a proven track record in UX/UI design, supported by a strong portfolio that demonstrates the ability to turn complex product requirements into clean, functional, and engaging user experiences. They should be able to brainstorm fresh ideas, proactively recommend best-practice user flows, and bring a senior-level product mindset to each stage of the design process.</p>
<p>You should be confident working across the full design lifecycle, from research and discovery through to wireframing, prototyping, user flows, usability testing, and design iteration. Strong hands-on experience with tools such as Figma, Sketch, Adobe XD, or similar design platforms is expected, along with experience owning, maintaining, and scaling design systems across digital products.</p>
<p>This role requires someone who can understand user needs, translate feedback into practical design improvements, and adapt quickly as product requirements evolve. A strong understanding of UX research, usability testing, accessible design, and inclusive design principles is essential. The successful candidate must be exceptionally detail-oriented, able to manage time effectively, work autonomously, and remain comfortable collaborating remotely with distributed teams.</p>
<h4>Requirements</h4>
<ul>
<li>6+ years of experience in UI/UX engineering including product designing</li>
<li>Senior-level experience with the ability to work autonomously and comfortably in a remote setup</li>
<li>Proven experience in UX/UI design for web and mobile applications</li>
<li>Ability to design seamlessly for both LTR and RTL layouts</li>
<li>Strong portfolio showcasing user-centric product design</li>
<li>Expertise in Figma, Sketch, Adobe XD, or similar tools</li>
<li>Experience owning, maintaining, and scaling design systems</li>
<li>Ability to create wireframes, prototypes, user journeys, and user flows</li>
<li>Strong ability to brainstorm fresh ideas and proactively recommend best-practice user flows</li>
<li>Strong understanding of UX research and usability testing</li>
<li>Experience working with iterative design methodologies</li>
<li>Exceptionally detail-oriented with excellent time management skills</li>
<li>Ability to synthesize feedback and adapt designs quickly</li>
<li>Familiarity with accessible and inclusive design principles</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Direct exposure to cutting-edge enterprise AI projects across UAE and GCC</li>
<li>Flat team structure - work directly with founders and senior engineers</li>
<li>Opportunity to grow into a senior or lead engineer role</li>
<li>Flexible remote work arrangements</li>
<li>Fast-paced environment where your work ships to production and reaches real clients</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Optimiza is seeking a dedicated junior Oracle DB administrator to assist with the effective management and administration of our Oracle database systems.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Assist in the installation, configuration, and maintenance of Oracle databases to ensure optimal performance.</li>
<li>Support database monitoring, tuning, and troubleshooting efforts.</li>
<li>Help in performing backup and recovery operations to maintain data integrity and availability.</li>
<li>Collaborate with senior DBAs and other IT teams to implement database solutions and upgrades.</li>
<li>Document procedures and maintain records of database activities.</li>
<li>Participate in on-call rotation and respond promptly to database incidents.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in computer science, information technology, or related field.</li>
<li>1-2 years of Oracle database concepts and architecture.</li>
<li>Familiarity with SQL and PL/SQL programming.</li>
<li>Willingness to learn and adapt in a fast-paced environment.</li>
<li>Good problem-solving skills and attention to detail.</li>
<li>Effective communication and teamwork abilities.</li>
<li>Certifications in Oracle database administration are a plus but not mandatory.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Class A health insurance</li>
<li>Annual bonus</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Open is an AI customer support platform that helps enterprise businesses automate customer interactions at scale. Working at the intersection of software, support operations, and AI, the team focuses on building practical solutions that improve how customers are supported and how internal teams operate.</p>
<p>As a CSM (Customer Success Manager), you will play a key role in helping customers adopt the platform successfully and get long-term value from it. This role sits close to both customers and internal teams, with a strong focus on implementation, coordination, and operational clarity. You will help shape a smooth post-sales experience while supporting complex customer needs and ensuring technical and business stakeholders stay aligned.</p>
<h4>Responsibilities</h4>
<ul>
<li>Onboard customers and ensure successful platform implementation, serving as a liaison between customers and engineering.</li>
<li>Manage integrations with ticketing systems and workflows, and establish clear work processes.</li>
<li>Lead complex technical onboarding involving API integrations, system design, and data migrations.</li>
<li>Resolve escalations as primary technical contact, collaborating with engineering to fix bugs.</li>
<li>Advise on security protocols, authentication, and infrastructure scaling best practices.</li>
<li>Audit usage data to optimize platform performance and identify underutilized features.</li>
<li>Translate technical documentation into clear training resources for non-technical teams.</li>
<li>Conduct business review health checks to align product performance with client goals.</li>
<li>Proactively monitor customer health to prevent churn and identify growth opportunities.</li>
<li>Drive account growth by identifying expansion options and secure renewals by demonstrating ROI.</li>
<li>Advocate for customers by converting feedback into structured product feature requests.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>3-5 years of Customer Success Manager experience onboarding enterprise customers, managing post-sales relationships in SaaS, working in startup environments, and handling technical integrations with ticketing systems.</li>
<li>Experience with CRM tools such as Salesforce or HubSpot, along with workflow automation tools.</li>
<li>Experience using AI tools, including prompt engineering and AI-based integrations.</li>
<li>Experience with project scoping, structured implementation processes, and creating onboarding playbooks that define clear work processes and workflows.</li>
<li>Experience managing senior stakeholders and acting as a bridge between customers and engineering, including coordinating across engineering, support, and product teams.</li>
<li>Availability during CET business hours and flexibility to support enterprise customers across different time zones.</li>
<li>Bachelor's degree in business, communications, computer science, or a related field is a plus.</li>
<li>Domain experience in enterprise SaaS, AI customer support, or support operations is a plus.</li>
</ul>
<h4>Benefits</h4>
<h4>What we offer</h4>
<ul>
<li>YC-backed with real traction — we are in-market, growing, and trusted by enterprise names you know.</li>
<li>Outsized career trajectory — early team members grow into leadership as we scale globally.</li>
<li>Real ownership — your work will be seen, felt, and talked about company-wide.</li>
<li>High-trust team — no politics, no bureaucracy; we move fast and support each other.</li>
<li>Competitive compensation — top-of-market salary plus equity and full benefits.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Optimiza is looking for a dedicated MS Dynamics ERP System Supervisor to oversee the management and optimization of our Microsoft Dynamics ERP environment. This leadership role requires a deep understanding of Microsoft Dynamics ERP systems, combined with strong supervisory skills to manage the ERP team and ensure seamless system performance and support.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Supervise daily operations and administration of Microsoft Dynamics ERP systems to ensure high availability and reliability.</li>
<li>Lead the implementation, configuration, and upgrades of Dynamics ERP modules according to business needs.</li>
<li>Manage and mentor the ERP support team, coordinating troubleshooting, issue resolution, and user support activities.</li>
<li>Collaborate with functional consultants and business stakeholders to gather requirements and deliver system enhancements.</li>
<li>Monitor system performance and security, and implement best practices to maintain system integrity.</li>
<li>Develop and maintain comprehensive documentation of system configurations, processes, and procedures.</li>
<li>Provide training and support to end-users to maximize system utilization and effectiveness.</li>
<li>Ensure compliance with organizational policies and industry standards.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.</li>
<li>Minimum of 5 years of experience working with Microsoft Dynamics ERP systems, including system administration and supervision.</li>
<li>Strong knowledge of Dynamics ERP modules, customization, integrations, and upgrades.</li>
<li>Proven experience managing and leading ERP support teams.</li>
<li>Excellent problem-solving, communication, and leadership skills.</li>
<li>Ability to work collaboratively across departments and manage multiple priorities.</li>
<li>Relevant Microsoft Dynamics certifications are highly desirable.</li>
</ul>
<h4>Benefits</h4>
<p>Class A health insurance</p></p><p></p>
<p><h4>Description</h4>
<p>Syarah is a leading company in the automotive industry, revolutionizing the way people buy cars in Saudi and the Middle East. Our innovative digital platform provides customers with a seamless car buying experience, from browsing and selection to financing and delivery.</p>
<p>As a content writer at Syarah, you will play a pivotal role in creating compelling and engaging content across various platforms to attract and engage our target audience. You will collaborate with cross-functional teams to develop content strategies, conduct research, and produce high-quality content that aligns with our brand voice and objectives.</p>
<p>If you are a talented writer with a passion for cars and a knack for storytelling, we would love to hear from you!</p>
<p><strong>This role is being offered as a short-term contract specifically to cover the responsibilities of an employee who is currently on maternity leave. The contract will remain in effect until the employee returns to work, ensuring a smooth continuation of operations and minimal disruption to the team’s workflow during her absence.</strong></p>
<h4>Responsibilities:</h4>
<ul>
<li>Develop compelling and original content for various channels, including but not limited to websites, blogs, articles, social media, email campaigns, and marketing materials.</li>
<li>Conduct thorough research to gather information and become knowledgeable about the assigned topics, ensuring accuracy and credibility in the content produced.</li>
<li>Collaborate with the marketing team to understand content requirements and align content strategies with overall marketing objectives.</li>
<li>Generate creative ideas and pitch content concepts that resonate with our target audience and contribute to the organization's brand identity.</li>
<li>Write and edit engaging, error-free, and grammatically correct content that maintains consistent brand tone, style, and messaging.</li>
<li>Stay up-to-date with industry trends, best practices, and emerging technologies to continually enhance content quality and effectiveness.</li>
<li>Proofread and edit content to ensure clarity, coherence, and adherence to brand guidelines and editorial standards.</li>
<li>Collaborate with cross-functional teams, such as designers, marketers, and subject matter experts, to gather information and ensure content accuracy.</li>
<li>Use artificial intelligence tools such as ChatGPT and BARD to extract topics and ideas for creating content in a smart and fast way that contributes to the quality of content.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in Marketing, Languages, Journalism, or a related field.</li>
<li>Experience working as a content writer, copywriter, or similar role, with a strong portfolio showcasing diverse writing styles and formats.</li>
<li>Excellent writing, editing, and proofreading skills with meticulous attention to detail.</li>
<li>Proven work experience as a content writer or similar role.</li>
<li>Experience in conducting research and translating complex information into engaging content.</li>
<li>Ability to adapt writing style and tone to different audiences and platforms.</li>
<li>Knowledge of SEO best practices and ability to optimize content for search engines.</li>
<li>Familiarity with content management systems (CMS) and basic HTML.</li>
<li>Strong organizational and time management skills, with the ability to meet deadlines.</li>
<li>Ability to work well in a team and independently.</li>
<li>A passion for cars and the automotive industry.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Competitive salary</li>
<li>Flexible working hours</li>
<li>Medical insurance</li>
<li>A friendly and respectful culture.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Syarah is a leading company in the automotive industry, revolutionizing the way people buy cars in Saudi and the Middle East. Our innovative digital platform provides customers with a seamless car buying experience, from browsing and selection to financing and delivery.</p>
<p>As a content writer at Syarah, you will play a pivotal role in creating compelling and engaging content across various platforms to attract and engage our target audience. You will collaborate with cross-functional teams to develop content strategies, conduct research, and produce high-quality content that aligns with our brand voice and objectives.</p>
<p>If you are a talented writer with a passion for cars and a knack for storytelling, we would love to hear from you!</p>
<p><strong>This role is being offered as a short-term contract specifically to cover the responsibilities of an employee who is currently on maternity leave. The contract will remain in effect until the employee returns to work, ensuring a smooth continuation of operations and minimal disruption to the team’s workflow during her absence.</strong></p>
<h4>Responsibilities:</h4>
<ul>
<li>Develop compelling and original content for various channels, including but not limited to websites, blogs, articles, social media, email campaigns, and marketing materials.</li>
<li>Conduct thorough research to gather information and become knowledgeable about the assigned topics, ensuring accuracy and credibility in the content produced.</li>
<li>Collaborate with the marketing team to understand content requirements and align content strategies with overall marketing objectives.</li>
<li>Generate creative ideas and pitch content concepts that resonate with our target audience and contribute to the organization's brand identity.</li>
<li>Write and edit engaging, error-free, and grammatically correct content that maintains consistent brand tone, style, and messaging.</li>
<li>Stay up-to-date with industry trends, best practices, and emerging technologies to continually enhance content quality and effectiveness.</li>
<li>Proofread and edit content to ensure clarity, coherence, and adherence to brand guidelines and editorial standards.</li>
<li>Collaborate with cross-functional teams, such as designers, marketers, and subject matter experts, to gather information and ensure content accuracy.</li>
<li>Use artificial intelligence tools such as ChatGPT and BARD to extract topics and ideas for creating content in a smart and fast way that contributes to the quality of content.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in Marketing, Languages, Journalism, or a related field.</li>
<li>Experience working as a content writer, copywriter, or similar role, with a strong portfolio showcasing diverse writing styles and formats.</li>
<li>Excellent writing, editing, and proofreading skills with meticulous attention to detail.</li>
<li>Proven work experience as a content writer or similar role.</li>
<li>Experience in conducting research and translating complex information into engaging content.</li>
<li>Ability to adapt writing style and tone to different audiences and platforms.</li>
<li>Knowledge of SEO best practices and ability to optimize content for search engines.</li>
<li>Familiarity with content management systems (CMS) and basic HTML.</li>
<li>Strong organizational and time management skills, with the ability to meet deadlines.</li>
<li>Ability to work well in a team and independently.</li>
<li>A passion for cars and the automotive industry.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Competitive salary</li>
<li>Flexible working hours</li>
<li>Medical insurance</li>
<li>A friendly and respectful culture.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Own and execute the cards product roadmap by leading the end-to-end development of card products. This includes:</p>
<ul>
<li>Designing comprehensive business requirements documents (BRDs) and collaborating on UI/UX to effectively communicate card product concepts to stakeholders across technology, operations, and business teams.</li>
<li>Identifying and documenting card-specific technical and business requirements covering systems such as the card management system (CMS), mobile app, core banking/wallet, and payment schemes and translating them into clear deliverables for technical teams.</li>
<li>Managing card product performance analysis, issue troubleshooting (including decline rates, authorization failures, and dispute trends), and executing continuous improvement initiatives.</li>
<li>Supporting the QA team in preparing and executing test cases that cover the full card flow.</li>
<li>Leading cross-functional collaboration across customer care, sales, compliance, and technology to ensure successful card product launches and ongoing lifecycle management.</li>
<li>Managing the product backlog, sprint planning, and release coordination to ensure timely and quality delivery of card product initiatives.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Conduct market research on card trends such as contactless, tokenization, virtual cards, installment plans, and rewards to identify growth opportunities and inform penetration strategies.</li>
<li>Analyze competitor card offerings across features, fees, credit limits, and UX to assess the company's competitive position.</li>
<li>Gather customer feedback from care, sales, and user research to identify friction points across the card journey and translate them into prioritized functional requirements.</li>
<li>Define technical requirements for prepaid and credit card initiatives, ensuring correct integration with card management system, core banking/wallet, mobile app, credit engine, and payment schemes.</li>
<li>Develop concepts for new card features and communicate requirements to all concerned teams.</li>
<li>Lead UAT for card releases, covering the full transaction lifecycle: authorization, clearing, settlement, chargebacks, balance and credit limit enforcement, card management, and card expiry.</li>
<li>Ensure all card initiatives comply with scheme rules, consumer regulations, and central bank requirements, in coordination with all relevant stakeholders.</li>
<li>Provide sales and customer care with training and direction on card features, issuance, credit limit management, billing, dispute handling, and card controls.</li>
<li>Monitor cards KPIs and deliver periodic performance reports with gap analysis and recommendations.</li>
<li>Perform other duties as assigned by the direct manager.</li>
</ul>
<h4>Qualifications and Education Requirements</h4>
<ul>
<li>Bachelor’s degree in business administration, marketing, information technology, business information systems, management information systems, engineering, or a related field.</li>
<li>4–6 years of product management experience, with at least 2 years directly managing prepaid and/or credit card products within a fintech, bank, or mobile money environment.</li>
<li>PMI-ACP, CSM, or PSM (one required).</li>
<li>PSPO or CSPO (preferred).</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Stakeholder management and cross-functional collaboration.</li>
<li>Data analysis and KPI-driven decision making.</li>
<li>Written and verbal communication across technical and business audiences.</li>
<li>Attention to detail in compliance-sensitive environments.</li>
<li>Ownership mentality with a bias toward action.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Own and execute the cards product roadmap by leading the end-to-end development of card products. This includes:</p>
<ul>
<li>Designing comprehensive business requirements documents (BRDs) and collaborating on UI/UX to effectively communicate card product concepts to stakeholders across technology, operations, and business teams.</li>
<li>Identifying and documenting card-specific technical and business requirements covering systems such as the card management system (CMS), mobile app, core banking/wallet, and payment schemes and translating them into clear deliverables for technical teams.</li>
<li>Managing card product performance analysis, issue troubleshooting (including decline rates, authorization failures, and dispute trends), and executing continuous improvement initiatives.</li>
<li>Supporting the QA team in preparing and executing test cases that cover the full card flow.</li>
<li>Leading cross-functional collaboration across customer care, sales, compliance, and technology to ensure successful card product launches and ongoing lifecycle management.</li>
<li>Managing the product backlog, sprint planning, and release coordination to ensure timely and quality delivery of card product initiatives.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Conduct market research on card trends such as contactless, tokenization, virtual cards, installment plans, and rewards to identify growth opportunities and inform penetration strategies.</li>
<li>Analyze competitor card offerings across features, fees, credit limits, and UX to assess the company's competitive position.</li>
<li>Gather customer feedback from care, sales, and user research to identify friction points across the card journey and translate them into prioritized functional requirements.</li>
<li>Define technical requirements for prepaid and credit card initiatives, ensuring correct integration with card management system, core banking/wallet, mobile app, credit engine, and payment schemes.</li>
<li>Develop concepts for new card features and communicate requirements to all concerned teams.</li>
<li>Lead UAT for card releases, covering the full transaction lifecycle: authorization, clearing, settlement, chargebacks, balance and credit limit enforcement, card management, and card expiry.</li>
<li>Ensure all card initiatives comply with scheme rules, consumer regulations, and central bank requirements, in coordination with all relevant stakeholders.</li>
<li>Provide sales and customer care with training and direction on card features, issuance, credit limit management, billing, dispute handling, and card controls.</li>
<li>Monitor cards KPIs and deliver periodic performance reports with gap analysis and recommendations.</li>
<li>Perform other duties as assigned by the direct manager.</li>
</ul>
<h4>Qualifications and Education Requirements</h4>
<ul>
<li>Bachelor’s degree in business administration, marketing, information technology, business information systems, management information systems, engineering, or a related field.</li>
<li>4–6 years of product management experience, with at least 2 years directly managing prepaid and/or credit card products within a fintech, bank, or mobile money environment.</li>
<li>PMI-ACP, CSM, or PSM (one required).</li>
<li>PSPO or CSPO (preferred).</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Stakeholder management and cross-functional collaboration.</li>
<li>Data analysis and KPI-driven decision making.</li>
<li>Written and verbal communication across technical and business audiences.</li>
<li>Attention to detail in compliance-sensitive environments.</li>
<li>Ownership mentality with a bias toward action.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.</p>
<p>Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives. Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.</p>
<p>We are launching a management consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems. To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.</p>
<p>You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.</p>
<p><strong>Important:</strong> This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm. If you do not have hands-on project experience at one of the firms listed below, please do not apply. This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.</p>
<p><strong>Eligible firms:</strong> McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC).</p>
<h4>Who we’re looking for</h4>
<p>Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in:</p>
<ul>
<li>Structuring ambiguous client problems into workable analytical plans</li>
<li>Building financial models, market analyses, or synthesized findings from messy inputs</li>
<li>Producing client-ready deliverables under time pressure</li>
<li>Forming and defending recommendations under uncertainty</li>
</ul>
<p>No deep technical background is required — we will onboard you on the lightweight tools involved.</p>
<h4>What you’ll do</h4>
<ul>
<li>Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.</li>
<li>Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.</li>
<li>Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.</li>
</ul>
<p>This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.</p>
<h4>Skills & requirements</h4>
<ul>
<li>3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy&</li>
<li>Strong structured problem-solving and hypothesis-driven thinking</li>
<li>Ability to translate vague problems into clear analytical steps and deliverables</li>
<li>High attention to logical consistency and output quality</li>
<li>Independent, self-directed working style</li>
<li>Clear written English (B2+)</li>
</ul>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Description</h4>
<p>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.</p>
<p>Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives. Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.</p>
<p>We are launching a management consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems. To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.</p>
<p>You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.</p>
<p><strong>Important:</strong> This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm. If you do not have hands-on project experience at one of the firms listed below, please do not apply. This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.</p>
<p><strong>Eligible firms:</strong> McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC).</p>
<h4>Who we’re looking for</h4>
<p>Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in:</p>
<ul>
<li>Structuring ambiguous client problems into workable analytical plans</li>
<li>Building financial models, market analyses, or synthesized findings from messy inputs</li>
<li>Producing client-ready deliverables under time pressure</li>
<li>Forming and defending recommendations under uncertainty</li>
</ul>
<p>No deep technical background is required — we will onboard you on the lightweight tools involved.</p>
<h4>What you’ll do</h4>
<ul>
<li>Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.</li>
<li>Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.</li>
<li>Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.</li>
</ul>
<p>This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.</p>
<h4>Skills & requirements</h4>
<ul>
<li>3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy&</li>
<li>Strong structured problem-solving and hypothesis-driven thinking</li>
<li>Ability to translate vague problems into clear analytical steps and deliverables</li>
<li>High attention to logical consistency and output quality</li>
<li>Independent, self-directed working style</li>
<li>Clear written English (B2+)</li>
</ul>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Description</h4>
<p>Syarah is a leading company in the automotive industry, revolutionizing the way people buy cars in Saudi and the Middle East. Our innovative digital platform provides customers with a seamless car buying experience, from browsing and selection to financing and delivery.</p>
<p>As a content writer at Syarah, you will play a pivotal role in creating compelling and engaging content across various platforms to attract and engage our target audience. You will collaborate with cross-functional teams to develop content strategies, conduct research, and produce high-quality content that aligns with our brand voice and objectives.</p>
<p>If you are a talented writer with a passion for cars and a knack for storytelling, we would love to hear from you!</p>
<p><strong>This role is being offered as a short-term contract specifically to cover the responsibilities of an employee who is currently on maternity leave. The contract will remain in effect until the employee returns to work, ensuring a smooth continuation of operations and minimal disruption to the team’s workflow during her absence.</strong></p>
<h4>Responsibilities:</h4>
<ul>
<li>Develop compelling and original content for various channels, including but not limited to websites, blogs, articles, social media, email campaigns, and marketing materials.</li>
<li>Conduct thorough research to gather information and become knowledgeable about the assigned topics, ensuring accuracy and credibility in the content produced.</li>
<li>Collaborate with the marketing team to understand content requirements and align content strategies with overall marketing objectives.</li>
<li>Generate creative ideas and pitch content concepts that resonate with our target audience and contribute to the organization's brand identity.</li>
<li>Write and edit engaging, error-free, and grammatically correct content that maintains consistent brand tone, style, and messaging.</li>
<li>Stay up-to-date with industry trends, best practices, and emerging technologies to continually enhance content quality and effectiveness.</li>
<li>Proofread and edit content to ensure clarity, coherence, and adherence to brand guidelines and editorial standards.</li>
<li>Collaborate with cross-functional teams, such as designers, marketers, and subject matter experts, to gather information and ensure content accuracy.</li>
<li>Use artificial intelligence tools such as ChatGPT and BARD to extract topics and ideas for creating content in a smart and fast way that contributes to the quality of content.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in Marketing, Languages, Journalism, or a related field.</li>
<li>Experience working as a content writer, copywriter, or similar role, with a strong portfolio showcasing diverse writing styles and formats.</li>
<li>Excellent writing, editing, and proofreading skills with meticulous attention to detail.</li>
<li>Proven work experience as a content writer or similar role.</li>
<li>Experience in conducting research and translating complex information into engaging content.</li>
<li>Ability to adapt writing style and tone to different audiences and platforms.</li>
<li>Knowledge of SEO best practices and ability to optimize content for search engines.</li>
<li>Familiarity with content management systems (CMS) and basic HTML.</li>
<li>Strong organizational and time management skills, with the ability to meet deadlines.</li>
<li>Ability to work well in a team and independently.</li>
<li>A passion for cars and the automotive industry.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Competitive salary</li>
<li>Flexible working hours</li>
<li>Medical insurance</li>
<li>A friendly and respectful culture.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Syarah is a leading company in the automotive industry, revolutionizing the way people buy cars in Saudi and the Middle East. Our innovative digital platform provides customers with a seamless car buying experience, from browsing and selection to financing and delivery.</p>
<p>As a content writer at Syarah, you will play a pivotal role in creating compelling and engaging content across various platforms to attract and engage our target audience. You will collaborate with cross-functional teams to develop content strategies, conduct research, and produce high-quality content that aligns with our brand voice and objectives.</p>
<p>If you are a talented writer with a passion for cars and a knack for storytelling, we would love to hear from you!</p>
<p><strong>This role is being offered as a short-term contract specifically to cover the responsibilities of an employee who is currently on maternity leave. The contract will remain in effect until the employee returns to work, ensuring a smooth continuation of operations and minimal disruption to the team’s workflow during her absence.</strong></p>
<h4>Responsibilities:</h4>
<ul>
<li>Develop compelling and original content for various channels, including but not limited to websites, blogs, articles, social media, email campaigns, and marketing materials.</li>
<li>Conduct thorough research to gather information and become knowledgeable about the assigned topics, ensuring accuracy and credibility in the content produced.</li>
<li>Collaborate with the marketing team to understand content requirements and align content strategies with overall marketing objectives.</li>
<li>Generate creative ideas and pitch content concepts that resonate with our target audience and contribute to the organization's brand identity.</li>
<li>Write and edit engaging, error-free, and grammatically correct content that maintains consistent brand tone, style, and messaging.</li>
<li>Stay up-to-date with industry trends, best practices, and emerging technologies to continually enhance content quality and effectiveness.</li>
<li>Proofread and edit content to ensure clarity, coherence, and adherence to brand guidelines and editorial standards.</li>
<li>Collaborate with cross-functional teams, such as designers, marketers, and subject matter experts, to gather information and ensure content accuracy.</li>
<li>Use artificial intelligence tools such as ChatGPT and BARD to extract topics and ideas for creating content in a smart and fast way that contributes to the quality of content.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in Marketing, Languages, Journalism, or a related field.</li>
<li>Experience working as a content writer, copywriter, or similar role, with a strong portfolio showcasing diverse writing styles and formats.</li>
<li>Excellent writing, editing, and proofreading skills with meticulous attention to detail.</li>
<li>Proven work experience as a content writer or similar role.</li>
<li>Experience in conducting research and translating complex information into engaging content.</li>
<li>Ability to adapt writing style and tone to different audiences and platforms.</li>
<li>Knowledge of SEO best practices and ability to optimize content for search engines.</li>
<li>Familiarity with content management systems (CMS) and basic HTML.</li>
<li>Strong organizational and time management skills, with the ability to meet deadlines.</li>
<li>Ability to work well in a team and independently.</li>
<li>A passion for cars and the automotive industry.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Competitive salary</li>
<li>Flexible working hours</li>
<li>Medical insurance</li>
<li>A friendly and respectful culture.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Open is an AI customer support platform that helps enterprise businesses automate customer interactions at scale. Working at the intersection of software, support operations, and AI, the team focuses on building practical solutions that improve how customers are supported and how internal teams operate.</p>
<p>As a CSM (Customer Success Manager), you will play a key role in helping customers adopt the platform successfully and get long-term value from it. This role sits close to both customers and internal teams, with a strong focus on implementation, coordination, and operational clarity. You will help shape a smooth post-sales experience while supporting complex customer needs and ensuring technical and business stakeholders stay aligned.</p>
<h4>Responsibilities</h4>
<ul>
<li>Onboard customers and ensure successful platform implementation, serving as a liaison between customers and engineering.</li>
<li>Manage integrations with ticketing systems and workflows, and establish clear work processes.</li>
<li>Lead complex technical onboarding involving API integrations, system design, and data migrations.</li>
<li>Resolve escalations as primary technical contact, collaborating with engineering to fix bugs.</li>
<li>Advise on security protocols, authentication, and infrastructure scaling best practices.</li>
<li>Audit usage data to optimize platform performance and identify underutilized features.</li>
<li>Translate technical documentation into clear training resources for non-technical teams.</li>
<li>Conduct business review health checks to align product performance with client goals.</li>
<li>Proactively monitor customer health to prevent churn and identify growth opportunities.</li>
<li>Drive account growth by identifying expansion options and secure renewals by demonstrating ROI.</li>
<li>Advocate for customers by converting feedback into structured product feature requests.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>3-5 years of Customer Success Manager experience onboarding enterprise customers, managing post-sales relationships in SaaS, working in startup environments, and handling technical integrations with ticketing systems.</li>
<li>Experience with CRM tools such as Salesforce or HubSpot, along with workflow automation tools.</li>
<li>Experience using AI tools, including prompt engineering and AI-based integrations.</li>
<li>Experience with project scoping, structured implementation processes, and creating onboarding playbooks that define clear work processes and workflows.</li>
<li>Experience managing senior stakeholders and acting as a bridge between customers and engineering, including coordinating across engineering, support, and product teams.</li>
<li>Availability during CET business hours and flexibility to support enterprise customers across different time zones.</li>
<li>Bachelor's degree in business, communications, computer science, or a related field is a plus.</li>
<li>Domain experience in enterprise SaaS, AI customer support, or support operations is a plus.</li>
</ul>
<h4>Benefits</h4>
<h4>What we offer</h4>
<ul>
<li>YC-backed with real traction we are in-market, growing, and trusted by enterprise names you know.</li>
<li>Outsized career trajectory early team members grow into leadership as we scale globally.</li>
<li>Real ownership your work will be seen, felt, and talked about company-wide.</li>
<li>High-trust team no politics, no bureaucracy; we move fast and support each other.</li>
<li>Competitive compensation top-of-market salary plus equity and full benefits.</li>
</ul></p><p></p>