وظائف Amman Rotana

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br>Summary:<br>The Housekeeping Supervisor is responsible for overseeing and managing the housekeeping staff, ensuring cleanliness and tidiness in all areas of the establishment. <br><br>Job Responsibility:<br>- Train, supervise, and manage a team of housekeeping staff<br>- Inspect rooms, common areas, and facilities to ensure cleanliness standards are met<br>- Coordinate with maintenance department for any repairs or maintenance needed<br>- Monitor inventory of cleaning supplies and place orders when necessary<br>- Handle guest complaints and requests regarding housekeeping services<br>- Implement and enforce health and safety regulations<br>- Create and maintain cleaning schedules and procedures<br><br>Candidate Requirements:<br>- Proven experience as a Housekeeping Supervisor or similar role<br>- Knowledge of cleaning and sanitation products, techniques, and methods<br>- Strong leadership and organizational skills<br>- Excellent communication and interpersonal abilities<br>- Attention to detail and ability to solve problems efficiently<br>- Certification in housekeeping or a related field is a plus</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for ambitious, dynamic, self motivated Food &amp; Beverage professionals who assist to organize and direct a team that develops top quality of food &amp; beverage products with prompt, accurate and personalized service.<br><br>As an Assistant Outlet Manager you are responsible to achieve the optimum level of guest satisfaction and departmental profitability in an atmosphere of teamwork and high team morale, whereby your role will include key responsibilities such as:<br><br>• Prepare schedules for all employees according to the forecast and within the limits of the manning guide to ensure adequate manpower at all times and under the guidance of the Outlet Manager<br>• Ensure proper maintenance and cleanliness of all areas within the assigned outlet<br>• Be involved in planning of promotions, beverage purchases and pricing under the supervision of the Outlet Manager<br>• Ensure sanitary conditions according to health codes and hotel standards<br>• Supervise the daily operation under standards fixed by Hotel Management and Outlet Manager<br>• Define training needs and propose training programs in co-relation with Outlet Manager and continuously train subordinates to achieve highest level of professionalism<br>• Ensure correct handling of equipment to minimize breakages and losses</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Food &amp; Beverage professionals who want to move their careers forward.<br><br>As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:<br><br>• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel<br>• Greet and seat customers and serve them in a professional, discreet and personalized way<br>• Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests<br>• Consistently monitor quality of food &amp; beverage being served<br>• Practice good customer relations and attend to customer complaints / queries satisfactorily<br>• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment<br>• Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)<br>• Ensure minimum wastage, breakage and spoilage<br>• Actively use up selling techniques to exceed guest expectations and increase revenue</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br>Summary:<br>As a Telephone Operator, you will be responsible for answering incoming calls, directing calls to appropriate personnel, taking and relaying messages, and providing information to callers.<br><br>Job Responsibility:<br>1. Answer and direct incoming calls in a professional and courteous manner.<br>2. Operate switchboard equipment efficiently.<br>3. Take and relay messages accurately.<br>4. Provide information to callers and maintain good customer relations.<br>5. Assist with administrative tasks as needed.<br>6. Handle emergency calls following proper procedures.<br><br>Candidate Requirements:<br>1. High school diploma or equivalent.<br>2. Previous experience as a telephone operator or in a similar role.<br>3. Excellent communication and customer service skills.<br>4. Ability to operate switchboard equipment.<br>5. Good organizational skills and attention to detail.<br>6. Proficiency in MS Office applications.<br>7. Ability to handle multiple tasks simultaneously.<br>8. Familiarity with emergency procedures and protocols.</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br>Summary:<br>The IT Officer is responsible for managing the organization's information technology infrastructure, providing technical support to users, and ensuring the security and functionality of all IT systems.<br><br>Job Responsibility:<br>- Install, configure, and maintain hardware and software systems.<br>- Troubleshoot and resolve hardware, software, and network issues.<br>- Monitor the performance of IT systems and proactively address any concerns.<br>- Implement and maintain IT security measures to protect the organization's data and systems.<br>- Provide technical support and training to end-users.<br>- Manage IT projects and implement new technologies to improve efficiency.<br><br>Candidate Requirements:<br>- Bachelor's degree in Computer Science, Information Technology, or a related field.<br>- Proven experience working in IT support or a similar role.<br>- Strong knowledge of hardware, software, and network systems.<br>- Familiarity with IT security best practices.<br>- Excellent problem-solving and communication skills.</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking enthusiastic, dynamic and committed Security Professionals who want to move their career forward along with the growth of the company.<br><br>As a Security Officer you are responsible to protect and safeguard all hotel guests, employees, their belongings and all hotel assets, whereby your role will include key responsibilities such as:<br><br>• Ensure and guard the safety of guests and employees by walking surveillance rounds and patrol all of the Hotel’s areas<br>• Respond rapidly to requests for emergency and non-emergency assistance in a professional and hospitable manner<br>• Detect safety-threatening situations and irregularities like unwanted visitors, mutilation or aggressive behavior <br>• Obtain all loss reports, investigate, follow-up and determine course of action<br>• Monitor designated areas on the closed CCTV<br>• Ensure that ‘Fire Exit’ doors are kept free of blockage at all times and ensure that fire and safety equipments are in their right places<br>• Perform all tasks consistently in line with the hotel standards and adhere to all legal and statutory requirements</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br>Summary:<br>As an Executive Housekeeper, you will be responsible for overseeing and managing all aspects of housekeeping operations to ensure a clean, comfortable, and well-maintained environment for guests or residents.<br><br>Job Responsibility:<br>- Develop and implement cleaning schedules and procedures to meet the needs of the facility or property.<br>- Train, supervise, and evaluate housekeeping staff to ensure high-quality service delivery.<br>- Inspect and maintain cleanliness and orderliness of rooms, public areas, and common spaces.<br>- Coordinate with other departments to ensure seamless operations and guest satisfaction.<br>- Manage inventory, supplies, and equipment to support housekeeping activities.<br>- Handle guest or resident complaints and requests promptly and effectively.<br>- Monitor and adhere to health and safety guidelines and regulations in all cleaning activities.<br><br>Candidate Requirements:<br>- Proven experience in housekeeping management, preferably in a hospitality or residential setting.<br>- Strong leadership and interpersonal skills to effectively manage a team of housekeeping staff.<br>- Attention to detail and ability to maintain high standards of cleanliness and hygiene.<br>- Excellent organizational and time management skills.<br>- Knowledge of cleaning products, techniques, and equipment.<br>- Ability to handle complaints and resolve conflicts professionally.<br>- Certification or training in housekeeping or related field is a plus.</p> <p><br>Summary:<br>We are looking for an experienced Executive Housekeeper to oversee all housekeeping operations within our establishment. The Executive Housekeeper will be responsible for ensuring cleanliness and tidiness in all areas of the facility, managing a team of housekeeping staff, and maintaining inventory of cleaning supplies.<br><br>Job Responsibility:<br>1. Develop and implement housekeeping policies and procedures to maintain high standards of cleanliness.<br>2. Train, supervise, and schedule housekeeping staff to ensure efficient operation.<br>3. Inspect rooms and common areas regularly to ensure cleanliness meets company standards.<br>4. Coordinate with other departments to fulfill guest requests and address any housekeeping issues.<br>5. Manage inventory of cleaning supplies and equipment, and place orders as needed.<br><br>Candidate Requirements:<br>1. Proven work experience as an Executive Housekeeper or similar role in a hospitality setting.<br>2. Strong knowledge of housekeeping operations and procedures.<br>3. Excellent organizational and leadership skills.<br>4. Attention to detail and the ability to multitask.<br>5. Good communication and interpersonal abilities.</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for passionate and dynamic interns who are open to development opportunities and exploration of the hospitality industry from a practical perspective.<br>Since its foundation, Rotana has been committed to nurture talent by offering the opportunity for students to complete their internships in our properties. The duration of your internship will be minimum 3 months and can last up to 6 months. Our training programmes are comprehensive and specifically tailored to the development needs of trainees. As an intern with Rotana, you will benefit from the following:<br><br>• Complete a successful training period and gain exposure in a professional work environment<br>• Attend various development programmes relevant to you<br>• Have the regular support of the Learning and Development department and Departmental Training Coordinator who will provide you with the necessary training, guidance and coaching</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for passionate and dynamic interns who are open to development opportunities and exploration of the hospitality industry from a practical perspective.<br>Since its foundation, Rotana has been committed to nurture talent by offering the opportunity for students to complete their internships in our properties. The duration of your internship will be minimum 3 months and can last up to 6 months. Our training programmes are comprehensive and specifically tailored to the development needs of trainees. As an intern with Rotana, you will benefit from the following:<br><br>• Complete a successful training period and gain exposure in a professional work environment<br>• Attend various development programmes relevant to you<br>• Have the regular support of the Learning and Development department and Departmental Training Coordinator who will provide you with the necessary training, guidance and coaching</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for passionate and dynamic interns who are open to development opportunities and exploration of the hospitality industry from a practical perspective.<br>Since its foundation, Rotana has been committed to nurture talent by offering the opportunity for students to complete their internships in our properties. The duration of your internship will be minimum 3 months and can last up to 6 months. Our training programmes are comprehensive and specifically tailored to the development needs of trainees. As an intern with Rotana, you will benefit from the following:<br><br>• Complete a successful training period and gain exposure in a professional work environment<br>• Attend various development programmes relevant to you<br>• Have the regular support of the Learning and Development department and Departmental Training Coordinator who will provide you with the necessary training, guidance and coaching</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br>Summary:<br>We are looking for a detail-oriented Reservation Agent to assist customers with their booking needs and queries. The Reservation Agent will be responsible for handling reservations, providing information about services and products, and ensuring customer satisfaction.<br><br>Job Responsibility:<br>- Assist customers in making reservations for flights, hotels, car rentals, and other services.<br>- Respond to customer inquiries via phone, email, or in person regarding reservations and services.<br>- Provide customers with information on policies, procedures, and available services.<br>- Process payments and handle billing inquiries.<br>- Resolve customer complaints and issues in a professional and timely manner.<br>- Maintain accurate records of reservations and customer interactions.<br><br>Candidate Requirements:<br>- Proven experience as a Reservation Agent or in a similar role.<br>- Excellent communication and customer service skills.<br>- Strong problem-solving abilities.<br>- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.<br>- Knowledge of reservation systems and booking software is a plus.<br>- High school diploma or equivalent; additional certification in customer service is a plus.</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br>Summary:<br>We are seeking a dynamic Senior Sales Manager to lead our sales team and drive business growth. The ideal candidate will be responsible for developing and implementing sales strategies, managing key accounts, and achieving revenue targets.<br><br>Job Responsibility:<br>- Develop and execute sales plans to meet and exceed revenue targets<br>- Manage and motivate a team of sales professionals to achieve sales goals<br>- Build and maintain strong relationships with key accounts and partners<br>- Identify new business opportunities and market trends<br>- Monitor and analyze sales performance metrics to optimize strategies<br>- Collaborate with marketing and product teams to drive sales initiatives<br><br>Candidate Requirements:<br>- Bachelor's degree in Business Administration or related field<br>- Proven experience in sales management, with a track record of meeting or exceeding targets<br>- Strong leadership and communication skills<br>- Excellent negotiation and networking abilities<br>- Ability to work in a fast-paced environment and adapt to changing priorities<br>- Knowledge of CRM software and sales analytics<br>- Previous experience in the same industry is a plus</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br>Summary:<br>We are looking for an experienced Accounts Receivable Supervisor to lead our AR team in managing and overseeing the accounts receivable processes. The Accounts Receivable Supervisor will be responsible for ensuring accurate and timely invoicing, collections, and resolving any discrepancies. <br><br>Job Responsibility:<br>- Supervise and manage the accounts receivable team to ensure appropriate invoicing procedures are followed<br>- Oversee the collection process and ensure timely payments from clients<br>- Reconcile accounts receivable to ensure accuracy and resolve any discrepancies<br>- Generate financial reports related to accounts receivable for management<br>- Develop and implement strategies to improve collections and reduce outstanding balances<br>- Monitor aging reports and follow up on overdue accounts<br>- Provide guidance and training to the accounts receivable team on best practices and company policies<br><br>Candidate Requirements:<br>- Bachelor's degree in Accounting, Finance, or related field<br>- Proven experience working in accounts receivable or similar role<br>- Prior experience in a supervisory or managerial role is preferred<br>- Strong understanding of accounting principles and practices<br>- Excellent communication and interpersonal skills<br>- Proficient in MS Office, especially Excel<br>- Attention to detail and accuracy<br>- Ability to analyze data and generate reports</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br>Summary:<br>As a Lobby Ambassador, you will be responsible for providing a welcoming and professional first impression to all visitors and guests entering the premises. You will assist with directing visitors, answering inquiries, and ensuring a positive experience for all individuals within the lobby area.<br><br>Job Responsibility:<br>1. Greet and welcome all visitors and guests in a friendly and courteous manner.<br>2. Assist with directing visitors to their appropriate destinations within the premises.<br>3. Answer inquiries from visitors and provide information about the organization or building facilities.<br>4. Manage visitor sign-in processes and issue visitor badges as necessary.<br>5. Maintain a clean and organized lobby area at all times.<br>6. Handle any visitor complaints or issues professionally and escalate them as needed.<br>7. Work closely with security personnel to ensure the safety and security of the premises.<br><br>Candidate Requirements:<br>1. High school diploma or equivalent.<br>2. Proven experience in a customer service or front desk role is preferred.<br>3. Excellent communication and interpersonal skills.<br>4. Ability to multitask and work in a fast-paced environment.<br>5. Strong attention to detail and a professional demeanor.<br>6. Familiarity with basic computer skills.<br>7. Ability to remain calm and composed in stressful situations.</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Gender"> <b>Gender</b> </div> <div class="col is-9 p5" data-automation-id="data_Gender"> Female </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br>Summary:<br>The Director of Rooms at Amman Rotana will be responsible for overseeing all rooms-related areas, including Front Office, Housekeeping, Laundry, Recreation, and more. The ideal candidate will have previous experience in a similar position with reputable hotel companies of a similar size and will have a solid track record of managing housekeeping operations and Front Office.<br><br>Job Responsibility:<br>- Oversee and manage all rooms-related areas, including Front Office, Housekeeping, Laundry, and Recreation.<br>- Ensure high standards of cleanliness and guest satisfaction are maintained in all rooms areas.<br>- Develop and implement strategies to optimize room revenue and occupancy.<br>- Train, mentor, and lead a team to deliver exceptional service to guests.<br>- Collaborate with other departments to ensure a seamless guest experience.<br><br>Candidate Requirements:<br>- Previous experience in a Director of Rooms position with reputable hotel companies.<br>- Strong track record of managing housekeeping operations and Front Office.<br>- Excellent leadership and communication skills.<br>- Ability to develop and implement strategies to drive revenue and guest satisfaction.<br>- Strong attention to detail and a passion for delivering exceptional guest experiences.</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br>Summary:<br>We are looking for a Security Officer to maintain a safe and secure environment for our clients and employees. The Security Officer will be responsible for patrolling premises, monitoring surveillance equipment, checking building entrances, and responding to alarms as needed.<br><br>Job Responsibility:<br>- Ensure the security and safety of all personnel, visitors, and premises<br>- Patrol assigned areas to deter and detect signs of intrusion and ensure security of doors, windows, and gates<br>- Monitor surveillance cameras and alarms<br>- Respond to alarms and investigate disturbances<br>- Identify and report safety hazards<br>- Provide assistance to employees and visitors when needed<br>- Write reports of daily activities and incidents<br><br>Candidate Requirements:<br>- Proven experience as a Security Officer or similar role<br>- Knowledge of security operations and procedures<br>- Good communication skills<br>- Ability to operate surveillance systems and security equipment<br>- High school diploma or equivalent<br>- Certification as a Security Officer</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br>Summary:<br>As a Laundry Attendant, you will be responsible for washing, drying, and folding clothes and linens for hotels, hospitals, or other facilities to ensure a clean and organized environment.<br><br>Job Responsibility:<br>- Sorting, washing, drying, and folding clothes and linens<br>- Operating and maintaining laundry equipment<br>- Checking for damaged or stained items and following proper protocols for handling them<br>- Keeping track of inventory and ordering supplies as needed<br>- Ensuring a clean and organized work area<br>- Following safety and hygiene regulations at all times<br><br>Candidate Requirements:<br>- High school diploma or equivalent<br>- Proven experience in a similar role preferred<br>- Knowledge of laundry procedures and techniques<br>- Ability to handle heavy loads and stand for long periods<br>- Attention to detail and good organizational skills<br>- Strong work ethic and ability to follow instructions</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br>Summary:<br>We are looking for a skilled Waiter/Waitress to take orders and deliver food and beverages to our customers. The right candidate should have a friendly and professional attitude while providing excellent customer service.<br><br>Job Responsibility:<br>- Greet and seat customers, presenting menus and explaining daily specials<br>- Take accurate food and drink orders, using a POS system<br>- Deliver orders to the correct table and ensure customer satisfaction<br>- Assist in preparing the dining area, including setting tables and refilling condiments<br>- Collaborate with other restaurant staff to provide a pleasant dining experience<br><br>Candidate Requirements:<br>- Proven work experience as a Waiter/Waitress or similar role<br>- Knowledge of menu items, specials, and restaurant policies<br>- Excellent communication and customer service skills<br>- Ability to work in a fast-paced environment while remaining calm under pressure<br>- Flexible schedule, including evenings and weekends</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking enthusiastic, dynamic and committed Security Professionals who want to move their career forward along with the growth of the company.<br><br>As a Security Manager you are responsible to administer, direct and review security operation programs to ensure a safe and secure environment for employees and guests, as well as for all hotel assets, whereby your role will include key responsibilities such as:<br>• Advise management in improving and carrying out policies in accordance with security and institutional, state and legal regulations<br>• Ensure that all hotel areas and the complete property are adequately secured at all times<br>• Direct preparation and distribution of written and verbal information to inform managers, employees and others of security policies, procedures and practices <br>• Manage the design and development of specialized training to guide security officers and others through security decisions and actions<br>• Represent the hotel in formal meetings with outside organizations on matters dealing with security and protective services<br>• Ensure that all allegations of the crime and other incidents are investigated and recorded<br>• Prepare annual security goals <br>• Be familiar with the anti-terrorist and bomb threat prevention procedures in order to manage the team with prompt assistance in case of an accident, fire or other emergency</p> </div>